Elo TouchSystems touch monitor User's Manual
Contents
1. Quick Installation Serial cable VGA cable Guide 2 3 Connecting Your Touchmonitor IMPORTANT Before connecting the cables to your touchmonitor and PC be sure that the computer p and touchmonitor are turned off Female 15 pin video connector Serial touchscreen cable Connections on underside Female 9 pin serial X touchscreen connector Video cable y Connections on underside Female 15 pin video connector e Connect one end of the video cable to the video connector on your PC and the other end of the cable to the video connector on your monitor Secure the cable by turning the thumbscrews on each connector 2 4 Elo Entuitive Touchmonitor User Guide Connect the Serial Touchscreen Cable Connections on underside Female 9 pin cable connector GEN Video Video port Serial cable cable Ferrite bead e Connect the touchscreen cable Connect one end to the appropriate port on the back of your computer Connect the other end of the cable to the touchscreen connector on your touchmonitor The touchscreen cable connec2. The video signal from the computer does not comply with VESA DPMS standard Either the computer or the graphics adapter is not using the VESA DPMS power management function The screen may seem to flicker when the refresh rate is less than 75Hz See the list of recommended modes in Appendix C page 23 If your color is not uniform degauss the touchmonitor as described in Chapter 3 page 15 and make sure that the touchmonitor is at least 12 inches from any other electrical equipment Make certain there is a good connection between the touchmonitor and the computer Read about adjusting your touchmonitor picture and make the appropriate adjustments 4 17 Problem Picture appears washed out Picture not present or severely distorted Duplicated images NO SIGNAL window appears SIGNAL OUT OF RANGE window appears Touch doesn t work Suggestion s Readjust your brightness and contrast settings Verify that your video display adapter settings are formatted for the correct resolution and vertical refresh rates A problem with your graphics adapter or touchmonitor Contact your service representative The monitor is receiving no video signal from the PC Ensure the PC is plugged in turned on and the video cable is connected The monitor is receiving a video signalwhich is beyond the limits of its capability Change the PC s video display adapter settings to agree with one of the display modes
3. perform demagnetization During the process the picture is distorted for a few seconds After demagnetization the color impurities have disappeared if caused by stray magnetic fields Do not use the degauss feature more than once every half hour or the degauss function will not work Brightness 6 Adjusts the brightness of the screen Contrast Oo Adjusts the contrast of the screen 3 15 ESC a OR v 4 0SD Figure 3 2 9 9 9 E o 6500 Figure 3 3 i i g 1 LI Figure 3 4 3 16 Elo Entuitive Touchmonitor User Guide Problem No picture Touchmonitor does not enter power management mode Screen flickers Color defects Picture appears to be ghosting Picture is not centered TROUBLESHOOTING Suggestion s Your touchmonitor may not be getting power Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on Test the power supply by trying different cables or a different wall outlet or by plugging another appliance into the outlet If the monitor s LED is slowly flashing the monitor is in standby mode Push one of the keyboard keys Check that the keyboard is properly connected to the computer Ensure that your computer and video card are properly configured consult the video card documentation
4. Browse button to locate the EloCd exe program on the CD ROM 3 Click Open then OK to run EloCd exe 4 Follow the directions on the screen to complete the driver setup for your version of Windows 1 To install Windows 2000 and Windows XP you must use the update driver method you will not find a setup exe file within the download 2 8 Elo Entuitive Touchmonitor User Guide Installing the Touch Driver for MS DOS and Windows 3 1 You must have a DOS mouse driver MOUSE COM installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS To install Windows 3 x and MS DOS from Windows 95 98 follow the directions below 1 Insert the Elo CD ROM in your computer s CD ROM drive 2 From DOS type d EloDos_W31 to change to the correct directory on the CD ROM your CD ROM drive may be mapped to a different drive letter 3 Type install and press Enter to start the installation 4 Align the touchscreen You must have already completed Steps 1 and 2 before proceeding Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information To run the INSTALL program 1 Type INSTALL at the DOS prompt in the directory containing the driver install files 2 INSTALL asks you to select the software to install Then choose d EloDos_W31 from the displayed list 3 INSTALL also asks you for the paths to use during installation or you may use its defaults
5. Elo eliminated the clear glass layer between the viewer and the display Touch touchmonitors have been adopted by some of the largest manufacturers in the world in their next generation games Elo CRT gaming monitors offer consistent features across all sizes Touch directly on tube no touchscreen overlay and no parallax Preserves 100 percent of CRT brightness clarity antireflection and color properties More durable and safer than even bonded touchscreen overlays Same fast accurate stable performance as Elo s IntelliTouch surface wave touchscreen overlays Drift free and not affected by surrounding metal or poor earths grounding Dual touches are not averaged allowing extremely fast two handed play Z axis for pressure can add a new dimension to games No need for periodic recalibration A 20 Elo Entuitive Touchmonitor User Guide TOUCHMONITOR SAFETY DANGER As this equipment is received it presents an electrical shock hazard that could A A result in serious injury or death Only qualified persons should work around this equipment when it is energized This equipment is intended to be used by a manufacturer only for building in to other equipment which will provide a proper electrical and fire safety enclosure This manual contains information that is important for the proper setup and maintenance of your touchmonitor Before setting up and powering on your new touchmonitor read through this manual especia
6. V Position H Size H Position Language Save Recall Starus Degauss Rotation Input Level OSD Color Temperature Trapezoid Parallel Pin Balance Top Bottom Corner S C Correct H V Moire cRUus DHHS T V FCC Class B CE MPRII 424w x 440d x 375h 11 7kg 5 55 C 10 80 C 24 Elo Entuitive Touchmonitor User Guide Table C 1 Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission per ASTM D1003 Environmental Chemical Resistance Electrostatic Protection per EN 61 000 4 2 1995 Touch Touchmonitor Specifications Standard deviation of error is less than 0 080 in 2 03 mm Equates to less than 1 More than 100 000 touchpoints in 15 500 touchpoints cm Typically less than 3 ounces 85 grams Surface durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are no layers coatings or moving parts Touch technology has been operationally tested to more than 50 million touches in one location without failure using a stylus similar to a finger Unit is sealed to protect against splashed liquids dirt and dust 100 The active area of the touchscreen is resistant to all chemicals that do not affect glass such as Acetone Toluene Methy l ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia based glass
7. cleaners Gasoline Kerosene Vinegar Meets Level 4 15 kV air 8 kV contact discharges C 25 Signal PINOUT for 15 17 and 19 Monitors PIN Number Signal Red video Green video Blue video Ground VGA card detection GND Red return Green return Blue return NC Sync return Ground SDA Serial Data Horizontal Sync V 0 JO Uu hu nm Rh e a a e U Ne O Vertical Sync SCL Serial Clock a un Pin 5 self test pin shall be grounded when signal connector is plugged in C 26 Elo Entuitive Touchmonitor User Guide Power Consumption The touchmonitor comes with a power saving feature that controls its power consumption This feature complies with both the EPA s Energy Star requirements It also conforms to the Display Power Management System DPMS power down signaling method approved by the Video Electronics Standard Association VESA 15 Monitor Power Mode LED consumption W Normal Green 60 Standby Green blinking 15 Suspend Green blinking 15 Off Green blinking 5 Unplugged Not illuminated 0 17 Monitor Power Mode LED consumption W Normal Green 65 Standby Green blinking 15 Suspend Green blinking 15 Off Green blinking 5 Unplugged Not illuminated 19 Monitor Power Mode LED consumption W Normal Green 75 Standby Green blinking 15 Suspend Green blinking 15 Off Green blinking 5 Unplugged Not illuminated NOTE The only way to isolate the display unit complete
8. given in Appendix C Check to make sure the touchscreen cable is securely attached at both ends 4 18 Elo Entuitive Touchmonitor User Guide TOUCH TECHNOLOGY Touchscreens An Overview Typically users communicate with computers by using a mouse a keyboard or a combination of the two Users who are not keyboard literate or mouse savvy can become frustrated with how long human to computer interactions take Computer literacy is learned This is complicated by the fact that using a keyboard or a mouse is neither intuitive nor natural for most people Touchscreens cut out the learning curve by eliminating keyboard mouse intermediaries and allowing a natural flow of information to develop between a user and a computer When a user wants to access information or perform a function on a computer with a touchscreen installed a touch quickly and accurately does the job that once required complicated keyboard interactions or precise mouse movements A frustrating experience with a computer during a transaction can create dissatisfaction for your customer Touchscreens help eliminate unpleasant transactions by creating a natural flow of information that enhances your product or service Touchscreens speed up user computer interactions People get what they want faster and are more satisfied with the process Touch Touchscreens Elo built on its IntelliTouch surface wave technology to create its Touch touch on tube solution
9. BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to 1 assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller h
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11. INSTALL creates directories as necessary and warns you if they exist If you are updating your software you may wish to specify the paths containing the earlier versions and overwrite the obsolete files All executable programs are upward compatible For a list of differences from each previous version of the drivers be sure to select Differences from Previous Versions during the installation process INSTALL updates your AUTOEXEC BAT file with the drivers you select INSTALL makes a copy of your original AUTOEXEC BAT file called AUTOEXEC OLD If you already have Elo driver commands in your AUTOEXEC BAT file they will be commented out When INSTALL is finished it leaves a file called GO BAT in the subdirectory you specified GO loads the touchscreen driver runs the calibration program ELOCALIB and gives you some final instructions If you are using Windows 3 1 you will also calibrate the touchscreen within Windows 3 1 with the Touchscreen Control Panel 2 9 2 10 Elo Entuitive Touchmonitor User Guide OPERATION About Touchmonitor Adjustments IMPORTANT A By design your Elo Entuitive touchmonitor should not require any adjustments The factory settings will give you optimum video results with most standard PC video display adapters However after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter All adjustments you make to
12. Position V Position Timeout 14 P Parallel 13 Picture Tube 23 Pin Balance 13 Pincushion 13 Plug and Play Compatibility 24 Positional Accuracy 25 Power Consumption 24 27 Power Management 24 Precautions 1 Preset Modes 27 Preset Timing Table 28 R Recall 14 Regulatory Information 29 Rotation 14 Index 33 S S Correct 14 Safety Regulations 24 Save 14 Sealing 25 Signal PINOUT for 15 and 17 Monitors 26 Solutions to Common Problems 17 Status 14 Surface Durability 25 T Technical Specifications 23 Top Corner 13 Touch Activation Force 25 Touchmonitor Controls 12 Touchmonitor Safety 21 Touchmonitor Specifications 23 Touchpoint Density 25 Touchscreens An Overview 19 Trapezoid 13 Troubleshooting 17 U Unpacking Your Touchmonitor 3 Using the On Screen Display OSD 12 V V Moire 14 V Position 13 V Size 13 W Warranty 31 Z Zoom 13 Index 34 Check out Elo s Web site www elotouch com Get the latest Product information Specifications News on upcoming events Press releases Software drivers Getting in Touch with Elo Fo fine out more abont Flo s extenso range of fork polutiona visit oor Web site at waw siento conn ar nin call hie office mart pair GUBA Adare Garray Belgas rr Jaman hoi be Pele Pia ar oe EN j ee Tie Maw Speier F A eet Mi Aerts abel Cea rra A Son P a fic e inte CA BSS 0 1D NBA
13. Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician FC Tessie co C Y o MPR Il Ads gt E141667 EPA POLLUTION PREVENTER DHHS 30 Elo Entuitive Touchmonitor User Guide WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship With the exception of negotiated warranty periods the warranty for the touchmonitor and components of the product is 2 years Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed 1f possible The notice must be re
14. armless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same 32 Elo Entuitive Touchmonitor User Guide A About the Product 1 About Touchmonitor Adjustments 11 B Bottom Corner 13 Brightness 15 C C Correct 14 Chemical Resistance 25 Color Control 14 Connect the Power Cable 6 Connect the Serial Touchscreen Cable 5 Connect the Video Cable 4 Connecting Your Touchmonitor 4 Connector Information 21 Contrast 15 CRT Life 24 D Deflection Frequency 23 Display Area 23 Display Colors 23 E Electrical Safety Information 29 Electrostatic Protection 25 EMI 24 Emissions and Immunity Information 29 Expected Life Performance 25 G Geometry 13 H H Moire 14 H Position 13 H Size 13 Humidity 24 Input Level 14 Input Signal 23 Input Voltage 23 index Installing the Driver Software 7 Installing the Serial Touch Driver for MS DOS and Windows 3 1 9 Installing the Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 8 IntelliTouch Touchmonitor Specifications 25 iTouch Touchscreens 20 L Language 14 Light Transmission 25 Maximum Resolution 23 Maximum Video Input Bandwidth 23 Monitor Dimensions 24 N Net Weight 24 O On Screen Adjustments 24 Operating Temperature 24 Operation 11 OSD Adjustments 13 OSD H
15. ceived by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period 31 THESE REMEDIES SHALL
16. cifications TECHNICAL SPECIFICATIONS Picture Tube Maximum Resolution Deflection Frequency Maximum Video Input Bandwidth Display Area Input Signal Input Voltage Display Colors 19 Monitor 19 18 diagonal viewable image 0 25 mm dot pitch 640x350 70Hz 720x400 70Hz 640x480 60 72 75 85HZ 800x600 56 60 72 75 85HZ 1024x768 60 70 75 85Hz 1280x1024 60Hz Non interlaced 30 70 kHz 50 160 Hz Horizontal Vertical 100 MHz H 360 mm V 270 mm R G B Analog 15 pin D sub 100 240 VAC 50 60 Hz Analog input unlimited colors Dependent on video controller card used 17 Monitor 17 15 7 diagonal viewable image 0 27 mm dot pitch 640x350 70Hz 720x400 70Hz 640x480 60 72 75 85HZ 800x600 56 60 72 75 85HZ 1024x768 60 70 75 85 Hz 1280x1024 60Hz Non interlaced 30 70 kHz 50 160 Hz Horizontal Vertical 100 MHz H 300 mm V 225 mm R G B Analog 15 pin D sub 100 240 VAC 50 60 Hz Analog input unlimited colors 15 Monitor 15 13 8 diagonal viewable image 0 28 mm dot pitch 640x350 70Hz 720x400 70Hz 640x480 60 72 75 85HZ 800x600 56 60 72 75 85HZ 1024x768 60Hz 30 55 kHz 50 160 Hz Horizontal Vertical 65 MHz H 270 mm V 202 mm R G B Analog 15 pin D sub 100 240 VAC 50 60 Hz Analog input unlimited colors C 23 Typical Power Consumption Power Management Plug and Play Compatibility CRT Life On Screen Ad
17. e 1 Adjusts the vertical size of the entire screen image V Position E Adjusts the vertical position of the entire screen image Zoom ES Simultaneously changes vertical and horizontal image size Geometry See Figure 3 4 page 3 16 If the vertical sides of the picture curve in or bulge out you Pincushion ae a can correct the distortion by using the pincushion adjustment Trapezoid If the picture is wider at the top or at the bottom you can P EA correct the distortion by using the trapezoid adjustment If the sides of the screen image are tilted you can correct the Parallel CO Pd distortion by using the parallel adjustment Pin If the sides of the picture are bowed to the right or the left you Balance gt can correct the pin cushion balance by using this adjustment Top e Eliminates top corner distortion Corner LT P Bottom Eliminates bottom corner distortion Corner J l 3 13 S Correct Corrects vertical center linearity C Correct Corrects vertical top and bottom linearity Clears vertical moire if a series of concentric circles or arcs appear on your screen Note Moire is an interface pattern that makes the screen seem V Moire El to have faint lines A picture that is rastered or consists of O small repeating figures is sensitive to moire interference Strong colors are also liable to intensify moire The moire pattern on the screen does no
18. e installed by the system manufacturer Skip to Chapter 3 2 6 Elo Entuitive Touchmonitor User Guide Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer Drivers are located on the enclosed CD ROM for the following operating systems Windows XP Windows 2000 Windows Me Windows 98 Windows 95 Windows NT 4 0 Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www elogaming com Your Elo touchmonitor is plug and play compliant Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts If Windows detects your touchmonitor follow the instructions on the screen to install a generic plug and play monitor Refer to the appropriate following section for driver installation instructions 2 7 Installing the Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 NoTE For Windows 2000 and NT 4 0 you must have administrator access rights to install the driver 1 Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program 2 Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active 1 Click Start gt Run 2 Click the
19. ency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 29 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures 1 Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver iii Reorient the affected receiver s antenna 1v Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any VO cables that the digital device does not use
20. justments Safety Regulations EMC IC ES 003 C Tick VCCI Monitor Dimensions Net Weight Operating Temperature Humidity 19 Monitor 75 watts Compliant with EPA Energy Star VESA DPMS signaling method Compliant with VESA DDC 1 2B standards Average operational CRT life is 12 000 hours to half brightness Brightness Contrast Exit Zoom V Size V Position H Size H Position Language Save Recall Starus Degauss Rotation Input Level OSD Color Temperature Trapezoid Parallel Pin Balance Top Bottom Corner S C Correct H V Moire cRUus DHHS T V MPRII FCC Class B CE 424w x 440d x 375h 17 8kg 5 55 C 10 80 17 Monitor 65 watts Compliant with EPA Energy Star VESA DPMS signaling method Compliant with VESA DDC 1 2B standards Average operational CRT life is 12 000 hours to half brightness Brightness Contrast Exit Zoom V Size V Position H Size H Position Language Save Recall Starus Degauss Rotation Input Level OSD Color Temperature Trapezoid Parallel Pin Balance Top Bottom Corner S C Correct H V Moire cRUus DHHS T V MPRII FCC Class B CE 397w x 405d x 343h 14 7kg 5 55 C 10 80 15 Monitor 60 watts Compliant with EPA Energy Star VESA DPMS signaling method Compliant with VESA DDC 1 2B standards Average operational CRT life is 12 000 hours to half brightness Brightness Contrast Exit Zoom V Size
21. lly Chapter 2 Installation and Setup and Chapter 3 Operation 1 Toreduce the risk of electric shock follow all safety notices and never insert conductive metal objects into the circuitry 2 Itis important that your touchmonitor remains dry Do not pour liquid into or onto your touchmonitor If your touchmonitor becomes wet do not attempt to repair it yourself 3 Your new monitor is equipped with a three wire grounding power connector AMP Mate N Lock part number 350767 1 Contacts inside the connector are female type AMP part number 350550 1 Connector Information Pin 1 Mains line hot monitor brown Pin 2 Mains ground monitor green Pin 3 Mains line neutral monitor blue B 21 Should you wish to construct your own custom power cable Elo highly recommends using AMP Mate N Lock part number 350766 1 and male type contacts AMP part number 350547 1 After connecting the power cable to the monitor but before applying power ensure that the power cable s black or brown wire connects to the monitor s brown wire the power cable s green wire connects to the monitor s green wire and the power cable s white or blue wire connects to the monitor s blue wire Note The cable used must include a green earth ground wire it must be 18AWG or larger and it should be rated SVT 105C 600V or better B 22 Elo Entuitive Touchmonitor User Guide NOTE All specifications are subject to change Touchmonitor Spe
22. ly from the mains supply is to unplug the mains cable C 27 Preset Timing Table Your Elo Entuitive touchmonitor has 5 4 preset timing modes The following are modes preset as factory defaults Horizontal No Resolution Frequency 1 640x400 31 5 kHz 2 640x480 31 5 kHz 3 640x350 31 5 kHz 4 800x600 53 7 kHz 5 1024x768 68 7 kHz Refresh Rate 70 Hz 60 Hz 70 Hz 85 Hz 85 Hz 17 and 19 only Recommended primary mode C 28 Elo Entuitive Touchmonitor User Guide REGULATORY INFORMATION Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturers label Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment or may pose a fire hazard if the limitations are exceeded B There are no operator serviceable parts inside this equipment This equipment generates hazardous voltages that constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord that has an integral safety ground wire and three prong connector intended for connection to a grounded safety outlet 1 Do not substitute the cord with any cord other than the provided approved type Under no circumstances use an adapter plug to connect to a two wire outlet as this will defeat the continuity of the gr
23. nd MonitorMouse are trademarks of Elo TouchSystems Inc Other product names mentioned herein may be trademarks or registered trademarks of their respective companies Elo TouchSystems claims no interest in trademarks other than its own 111 iv Table of Contents Chapter 1 Introduction Precautions ense a ae 1 About the Product 1 Chapter 2 Installation and Setup 3 Unpacking Your Touchmonitor 3 Connecting Your Touchmonitor 4 Connect the Video Cable 4 Connect the Serial Touchscreen Cable 5 Connect the Power Cable 6 Installing the Driver Software 7 Installing the Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 8 Installing the Touch Driver for MS DOS and Windows 3 1 9 Chapter 3 Operation 11 About Touchmonitor Adjustments 11 Touchmonitor Controls 12 Using the On Screen Display OSD 12 OSD Adjustments 13 Chapter 4 Troubleshooting 17 Appendix A Touch Technology 19 Touchscreens An Overview 19 iTouch Touchscreens 20 Appendix B Touchmonitor Safety 21 Appendix C Technical Specifications 23 Touchmonitor Specifications 23 Signal PINOUT for 15 17 and 19 Monitors 26 Power Consumption 27 Preset Timing Table 28 Regulatory Information 29 Warranty Index 31 33 vi INTRODUCTION Congratulations
24. on your purchase of an Elo TouchSystems Entuitive touchmonitor Your new high resolution touchmonitor combines the reliable performance of Elo s touch technology with the latest advances in CRT display design This combination of features creates a natural flow of information between a user and the touchmonitor Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit See Appendix B for more information on touchmonitor safety About the Product Your CRT touchmonitor is a color display with the following features 13 8 inch viewable image 0 28mm dot pitch CDT for 15 15 7 inch viewable image 0 27mm dot pitch CDT for 17 18 inch viewable image 0 25mm dot pitch CDT for 19 Supports a wide range of screen refresh rates with flicker free picture quality Plug and Play functionality automatically adjusts the monitor to its optimum performance VESA DPMS Display Power Management Signaling VESA DDC1 2B compatibility Patented iTouch technology from Elo TouchSystems e RS 232 touch interface 1 2 Elo Entuitive Touchmonitor User Guide INSTALLATION AND SETUP This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software Unpacking Your Touchmonitor Check that the following 5 items are present and in good condition NOTE Power cord is not included CD Software CRT Touchmonitor
25. ounding wire 2 This equipment requires the use of the ground wire as a part of its safety certification Modification or misuse can provide a shock hazard that can result in serious injury or death 3 If there are any questions about the installation prior to connecting the equipment to mains power contact a qualified electrician or the manufacturer Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with Part 15 Class B of FCC Rules for digital devices These limits are designed to provide reasonable protection against harmful interference in a resi dential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment has been tested and found to comply with Class B radio noise emission limits as established by the Radio Interference Regulations of Industrie Canada for digital devices C Notice to Users in the European Union This equipment has been tested and found to comply with the Class B requirements of CE marking for Information Technology Equipment as required by Low Voltage Directive 73 23 ECC and standard EN 60950 EMC Directive 89 336 ECC and per standard EN 55022 D General Information to All Users This equipment generates uses and can radiate radio frequ
26. t affect the printout of the image H Moire Clears horizontal moire if a series of concentric circles or arcs pE appear on your screen You can select the language in which adjustment menus are Language displayed The following languages are available English German French Italian and Spanish Rotation If the entire screen image is tilted you can correct the C distortion by using the rotation adjustment Input Level fat Selects video input level 0 7Vp p or 1 0 Vp p T OSD Figure 3 2 Adjusts the horizontal and vertical position of the H Position OSD window and determines how long in seconds the OSD V Position OSD menu waits before closing automatically when no action has Timeout been performed Color Figure 3 3 To correct the color temperatures individually use the red green and blue contrast and brightness Temp RGB adjustments To confirm the setting press the menu again Save AA Saves current setting Recall R Recalls factory settings of the image parameters Displays the horizontal and vertical frequency settings from Status p ay quency g the computer 3 14 Elo Entuitive Touchmonitor User Guide Degauss A If you have moved the display unit you should perform demagnetization Demagnetizing takes place automatically when the display unit is switched on and the unit normally maintains faultless color purity during operation If you have tilted swiveled or moved the display unit you can
27. the controls are automatically memorized so you do not need to reset your choices every time you unplug your touchmonitor or power it off and on If there is a power failure your touchmonitor settings will not default to the factory specifications Do not insert conductive metal objects into the monitor s circuitry The monitor uses high voltages and the metal edges can be sharp Disassembly or realignment of the monitor circuitry voids the warranty Touchmonitor Controls You can adjust the screen display by using the plastic knob labeled OSD located on the right hand side of the touch controller bracket Using the On Screen Display OSD 1 Push the OSD knob to access the OSD 2 Turn the OSD knob to choose the item you want to adjust The selected item is highlighted See figure 3 1 for OSD menu options 3 Push the OSD knob to adjust the highlighted item The display unit automatically saves the new settings in about 45 seconds after your last adjustments The menu will automatically disappear or you can push the OSD knob to make the menu disappear Figure 3 1 OSD Menu 3 12 Elo Entuitive Touchmonitor User Guide OSD Adjustments Symbol Function Process H Size Adjusts the horizontal size of the entire screen image gt H Position z Adjusts the horizontal position of the entire screen image V Siz
28. tors should fit snugly into the connectors on your touchmonitor and computer Secure the cable by turning the thumbscrews on each connector 2 5 Connect the Power Cable Connections on underside O90 Ey Power cable Power cable e Your monitor does not include a power cable You may either purchase a country specific power cable from Elo www elogaming com or construct your own custom power cable see Appendix B for details Connect the power cable to the AC connector on your touchmonitor To protect your equipment against risk of damage from electrical surges in the power line plug the touchmonitor s power cord into a switched surge protector and then connect the surge protector to a grounded three pronged AC electrical outlet e Your touchmonitor has no power switch Power on your monitor using the power switch of the surge protector and check that the power LED is on If not refer to Chapter 4 Troubleshooting e After a brief pause the picture should appear If necessary adjust the front panel controls according to your personal preference see Chapter 3 e Insert the Elo TouchTools CD ROM in your computer s CD ROM drive to install the appropriate touchscreen driver software Follow the directions starting on the next page to install the driver software NOTE If this monitor is intended to be used in an existing system the driver software may already b
29. tyco Elo Entuitive Touchmonitor Flectronics User Guide l For 15 17 and 19 CRT Open Frame Touchmonitors ET1X8XC 4SWA 1 Series TOUCHSYSTEMS ent itive Touchmonitors Revision C Elo Entuitive Touchmonitor User Guide For 15 17 and 19 CRT Open Frame Series Touchmonitors ET1X8XC 4SWA 1 Series Models entyitive Touchmonitors Revision C P N 008551 Elo TouchSystems Inc 1 800 ELOTOUCH www elotouch com www elogaming com tyco Electronics elo TOUCHSYSTEMS Copyright O 2003 Elo TouchSystems Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo TouchSystems Disclaimer The information in this document is subject to change without notice Elo TouchSystems makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgments IntelliTouch SecureTouch iTouch Entuitive a
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