Dimplex EF3003 User's Manual
Contents
1. TROUBLESHOOTING GUIDE FOR THE 30 FIREPLACE MODEL NUMBER EF3003 SF3003 DF3003 Dimplex Service Manual Reference Page 20 Service Manual Reference Page 12 Page 1 Page 9 Page 15 Page 9 Page 10 Page 9 Page 10 Page 15 Solution Additional appliances may exceed the current rating of the circuit breaker or fuse Plug unit into another outlet or install unit on a dedicated 15 amp circuit Select alternative frequency code Move the unit to another outlet or install unit on a dedicated 15 amp circuit The power cord may get slightly warm to the touch when the heater is on Replace power cord Solution Refer to User s Guide Replace main on off switch Install new batteries into the handheld transmitter reinitialize Check wiring connections Replace flame motor Check wiring connections Replace light bulbs Check wiring connections Replace light harness Replace light bulbs Replace flame motor EF3003 SF3003 DF3003 TROUBLESHOOTING GUIDE Improper circuit current rating Remote control has a similar frequency to other remotes in the area Radio frequency disturbance from outside sources Unit is drawing close to circuit current rating Normal operation Defective power cord Cause Improper operation Defective main on off switch Defective remote control Loose wiring Defective flame motor Loose w2. g Defective heater on off switch Defective heater assembly Improper operation Loose wiring Normal operation Defective heater assembly Loose wiring Improper operation Loose wiring Defective heater assembly Normal operation Defective heater assembly Problem Heater is not turning off Heater is not turning on Heater emits an odour Heater fan turns on but heater lacks heat Heating element is glowing red Service Manual Reference Page 9 Page 17 Page 18 Service Manual Reference Solution Trace wiring in unit Replace heater on off switch Replace heater assembly Solution Clean blower assembly Replace heater assembly Flame rod replacement Replace flame motor EF3003 SF3003 DF3003 TROUBLESHOOTING GUIDE HEATER CONTINUED Cause Loose wiring Defective heater on off switch Defective heater assembly Cause Dirty blower assembly Defective blower assembly Moving flame rod hitting or rubbing against internal components Defective flame motor Problem Heater fan runs continuously NOISE Problem Excessive noise with the heater on Grinding or excessive noise with the heater off
3. iring Burnt light bulbs Loose wiring Defective light harness Burnt light bulbs Defective flame motor GENERAL Problem Circuit breaker trips or fuse blows when unit is turned on Unit turns on or off by itself Lights dim in room while the unit is on Power cord gets warm APPEARANCE Problem Fireplace does not turn on Flame frozen Flame not bright or flame not visible Log set dim ember bed not glowing Flame Shutter EF3003 63003 3003 TROUBLESHOOTING GUIDE HEATER Service Manual Reference Page 17 Page 9 Page 17 Page 18 Solution Replace heater on off switch See User s Guide Trace wiring in unit Replace heater on off switch Replace heater assembly See User s Guide Trace wiring in unit Normal operation is when the heater emits an odour for a brief period after the heater is initially turned on The heater is burning off any dust accumulated during manufacturing or operation Replace heater assembly Trace wiring in unit See User s Guide Trace wiring in unit Replace heater assembly Small glowing sections of the element are considered normal If larger glowing sections are causing the heater to trip the thermal cut out unplug unit discontinue use and replace heater assembly Cause Defective heater on off switch Improper operation Loose wirin
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