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Desa CCL3018NTA User's Manual

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1. 4 INSTALLATION ee ee 7 OPERATING HEATER sse 17 INSPECTING BURNERS sese 20 CLEANING AND MAINTENANCE 21 TROUBLESHOOTING hattinn 22 SAFETY INFORMATION A WARNINGS A WARNING This product contains and or generates chemicals known to the State of California to cause cancer or birth defects or other reproductive harm IMPORTANT Read this owner s manual carefully and completely before trying to assemble operate or ser vice this heater Improper use of this heater can cause serious injury or death from burns fire explosion electrical shock and carbon monoxide poisoning A DANGER Carbon monoxide poisoning may lead to death Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resemble the flu with headaches dizziness or nausea If you have these signs the heater may not be working properly Get fresh air at once Have heater serviced Some people are more affected by carbon monoxide than others These include pregnant women people with heart or lung disease or anemia those under the influence of alcohol and those at high altitudes Natural and Propane LP Gas Natural and propane LP gases are odorless An odor making agent is added to the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists Make certain you
2. THERMOSTATICALLY CONTROLLED SMOKY MOUNTAIN OAK MODELS CGD3018PT CGD3018NT CGD3924PT AND CGD3924NT S desatech com 111160 01B PARTS LIST Models CGD3018PT CGD3018NT CGD3924PT and CGD3924NT PARTS LIST THERMOSTATICALLY CONTROLLED SMOKY MOUNTAIN OAK MODELS This list contains replaceable parts used in your heater When ordering parts follow the instructions listed under Replacement Parts on page 26 of this manual KEY PART NUMBER NO CGD3018PT CGD3018NT CGD3924PT CGD3924NT DESCRIPTION 103008 02 103008 02 110090 03 110090 03 Back Log 1 103009 02 103009 02 110090 02 110090 02 Middle Log 2 103010 02 103010 02 110090 01 110090 01 Front Log 3 103011 02 103011 02 110090 04 110090 04 Crossover Log 4 102775 09CK 102775 09CK 102775 05CK 102775 07CK Painted Base Assembly 102844 02 102844 02 102844 01 102844 01 Lower Bracket 099211 01 099211 01 099211 01 099211 01 Hex Screw 10 16 x 2 50 098867 10 098867 14 098867 10 098867 14 Gas Regulator 102810 03 102810 03 102810 03 102810 03 Inlet Tube 102983 05 102983 05 102983 05 102983 05 Outlet Burner Tube 099056 19 099056 26 099056 17 099056 16 Burner Orifice Injector 111124 01 111124 01 111124 01 111124 01 Burner Retainer Spring 102980 01 102980 01 102772 01 102772 01 Burner 101329 22 101329 21 101329 19 101329 20 Thermostat Gas Valve Assembly 102979 02 102979 02 102979 01 102979 01 Thermostat Bracket 098544 01 098544 01 098544 01 098544 01 Thermobulb Cl
3. 75 000 to 99 999 100 000 and Over 15 Store where product was purchased Name City State 16 In choosing this product how important were the following Not Important Somewhat Important Very Important Availability Price Overall Quality Heat Output in USA Warranty Local Service Value for Price Prior Brand Experience O O Controls Location O O O Thermostat Remote or Manual Operation O O O Ease of Operation O O O Special Features O O O Salesperson s Recommendation O O O Friend Relative s Recommendation O O O Portability O O O Quiet Operation O O O AdVL Postage Required DESA 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 TAPE NOTES NOTES DESA Fonmoreintormation visit www desatech com 111160 01B WARRANTY INFORMATION KEEP THIS WARRANTY Model Serial No Date Purchased Always specify model and serial numbers when communicating with the factory We reserve the right to amend these specifications at any time without notice The only warranty applicable is our standard written warranty We make no other warranty expressed or implied LIMITED WARRANTY COMFORT GLOW VENT FREE GAS LOG HEATERS DESA warrants this product to be free from defects in materials and components for two 2 years from the date of first purc
4. OBSERVED PROBLEM AX WARNING Turn off and un plug heater and let cool before servicing Only a qualified ser vice person should service and repair heater POSSIBLE CAUSE A CAUTION Never use a wire needle or similar object to clean ODS pilot This can damage ODS pilot unit REMEDY When ignitor button is pressed there is no spark at ODS pilot l Ignitor electrode not connected to ignitor cable 2 Ignitor cable pinched or wet 3 Piezo ignitor nut is loose 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Broken ignitor cable 4 Replace ignitor cable 5 Bad piezo ignitor 5 Replace piezo ignitor 6 Ignitor electrode broken 6 Replace pilot assembly 7 Ignitor electrode positioned wrong 7 Replace pilot assembly When ignitor button is pressed there is 1 Gas supply turned off or equipment 1 Turn on gas supply or open equipment spark at ODS pilot but no ignition shutoff valve closed shutoff valve 2 Control knob not in PILOT position 2 Turn control knob to PILOT position 3 Control knob not pressed in while in 3 Press in control knob while in PILOT PILOT position 4 Airin gas lines when installed 5 Depleted gas supply propane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct position 4 Conti
5. 1 2 NPT National Pipe Thread inlet connection to the pres sure regulator A WARNING A qualified service person must con nect heater to gas supply Follow all local codes A CAUTION Never connect heater directly to the propane LP supply This heater requires an external regulator not supplied Install the external regulator between the heater and propane LP supply 4 WARNING Never connect natural gas fireplace to private non utility gas wells This gas is commonly known as wellhead gas Installation Items Needed Before installing heater make sure you have the items listed below external regulator supplied by installer piping check local codes sealant resistant to propane LP gas equipment shutoff valve test gauge connection sediment trap tee joint pipe wrench A CSA design certified equipment shutoff valve with 1 8 NPT tap is an acceptable alternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer See Accessories page 26 For propane LP units the installer must supply an external regulator The external regulator will reduce incoming gas pressure You must reduce incoming gas pressure to between 11 and 14 inches of water If you do not reduce incoming gas pressure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 15 page 12 Pointin
6. 7 through 9 4 Dirty or partially clogged burner orifice 4 Clean burner see Cleaning and Main tenance page 21 or replace burner orifice White powderresidue forming withinburner 1 When heated vapors from furniture 1 Turn heater off when using furniture box or on adjacent walls or furniture polish wax carpet cleaners etc may turn into white powder residue For moto information visit www desatech com 111160 01B polish wax carpet cleaners or similar products DESA TROUBLESHOOTING TROUBLESHOOTING Continued building AX WARNING If you smell gas Shut off gas supply Do not try to light any appliance Do not touch any electrical switch do not use any phone in your Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department IMPORTANT Operating heater where impurities in air exist may create odors Cleaning supplies paint paint remover cigarette smoke cements and glues new carpet or textiles etc create fumes These fumes may mix with combustion air and create odors These odors will disappear over time OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Heater produces a clicking ticking noise just after burner is lit or shut off 1 Metal expanding while heating or con tracting while cooling 1 This is common with most heaters If noise is excessive co
7. Figure 7 Minimum Mantel Clearances Without Using Hood Por snora information visit www desatech com 111160 01B Mantel Shelf Underside of Mantel Shelf All minimum distances are in inches Log Set 8 20 All Models Minimum Non Combustible Material 8 12 15 Top of Fireplace neo a Opening 1 GA6050 GA6052 en and GA6053 Mantel Figure 8 Minimum Mantel Clearances When Using Hood FLOOR CLEARANCES A If installing appliance on the floor level you must maintain the minimum distance of 14 to combustibles see Figure 9 B If combustible materials are less than 14 to the fireplace you must install appliance at least 5 above the combustible floor ing see Figure 10 Combustible 19 14 Material Min N SI Noncombustible Material Figure 9 Minimum Fireplace Clearances if Installed at Floor Level Material ais i Figure 10 Minimum Fireplace Clearances Above Combus tible Flooring Hearth Combustible DESA INSTALLATION Installing Damper Clamp Accessory for Vented Operation Installing Heater Base Assembly INSTALLATION Continued INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note When used as a vented heater appliance must be installed only in a solid fuel burning fireplace with a working flue and constructed of noncombustible material If
8. IMPORTANT Hold gas regulator with wrench when connecting flexible gas hose 2 Locate masonry screws in hardware package Position heater base assembly in fireplace gt Place logs in their proper position on heater base see Installing Logs on pages 13 through 17 5 Center heater base and logs front to back and side to side in fireplace 6 Carefully remove logs without moving heater base eSatechrcon 111160 01B INSTALLATION Installing Heater Base Assembly Cont Connecting to Gas Supply INSTALLATION Continued 7 Mark screw locations through holes in mounting brackets see Figure 13 and 14 If installing in a brick bottom fireplace mark screw locations in mortar joint of bricks Remove heater base from fireplace Drill holes at marked locations using 3 16 drill bit 10 Attach base assembly to fireplace floor using two masonry screws in hardware package see Figure 13 or 14 Flexible Gas Hose if allowed by local Heater Gas Regulator Fitting Figure 12 Attaching Flexible Gas Hose to Heater Gas Regulator Masonry Screw Mounting Bracket Figure 13 Attaching Base Assembly to Fireplace Floor Dual Burner Model Masonry Screw Mounting Bracket Figure 14 Attaching Base Assembly to Fireplace Floor Single Burner Model 4 Por woes nfo 111160 01B rmation visit www desatech com CONNECTING TO GAS SUPPLY A WARNING This appliance requires a
9. Minimum 16 inches from Side Wall Figure 5 Minimum Clearance for Combustible to Wall NOTICE Manual control heaters may be used as a vented product If so you must always run heater with chimney flue damper open If running heater with damper open noncombustible material above fire place opening is not needed Go to Installing Damper Clamp Accessory for Vented Operation page 10 Minimum Noncombustible Material Clearances If Not Using Mantel Note If using a mantel proceed to If Using Mantel If not using a mantel follow the information below You must have noncombustible material s above the fireplace opening Noncombustible materials such as slate marble tile etc must be at least 1 2 inch thick With sheet metal you must have noncombustible material behind it Noncombustible material must extend at least 8 up for all models If noncombustible material is less than 12 you must install the fireplace hood accessory 24 and 30 models only See Figure 6 for minimum clearances IMPORTANT If you cannot meet these minimum clearances you must operate heater with chimney flue damper open Go to Install ing Damper Clamp Accessory for Vented Operation page 10 For more information visit www If Using Mantel You must have noncombustible material s above the fireplace opening Noncombustible materials such as slate marble tile etc must be at least 1 2 inch thick With sheet metal you
10. in a bedroom or bathroom unless installed as a vented appliance Variable Manually Controlled Models Only see page 10 in a recreational vehicle where curtains furniture clothing or other flam mable objects are less than 42 inches from the front top or sides of the heater in high traffic areas in windy or drafty areas For more infor 111160 01B mation visit www desatech com A CAUTION This heater creates warm air currents These currents move heat to wall surfaces next to heater Installing heater next to vinyl or cloth wall coverings or operating heater where impurities such as but not limited to tobacco smoke aromatic candles cleaning fluids oil or kerosene lamps etc in the air exist may discolor walls or cause odors IMPORTANT Vent free heaters add moisture to the air Although this is beneficial installing heater in rooms without enough venti lation air may cause mildew to form from too much moisture See Air for Combustion and Ventilation pages 4 through 6 CHECK GAS TYPE Use the correct gas type natural or propane LP for your unit If your gas supply is not correct do not install heater Call dealer where you bought heater for proper type heater INSTALLATION AND CLEARANCES Vent Free Operation Only A WARNING Maintain the minimum clearances If you can provide greater clearances from floor ceil ing and adjoining wall MINIMUM FIREPLACE
11. must have noncombustible material behind it Noncombustible material must extend at least 8 up for all models If noncombustible material is less than 12 you must install the fireplace hood accessory 24 and 30 models only Even if noncombustible material is more than 12 you may need the hood accessory to deflect heat away from your mantel shelf See Figure 6 and Figures 7 and 8 on page 9 for minimum clearances IMPORTANT 1f you cannot meet these minimum clearances you must operate heater with chimney flue damper open Go to Install ing Damper Clamp Accessory for Vented Operation page 10 Noncombustible Material Distance A 12 or more Between 8 and 12 Requirements for Safe Installation Noncombustible material okay 24 or 30 Models Install fireplace hood accessory GA6050 GA6052 or GA6053 see Accessories page 28 18 Model Noncombustible material okay Noncombustible material must be extended to at least 8 See Between 8 and 12 above If you cannot extend material you must operate heater with flue damper open Less than 8 Heat Resistant Material Figure 6 Heat Resistant Material Slate Marble Tile etc Above Fireplace 33 482 6 114 6 9 11 111160 01B INSTALLATION Mantel Clearances Floor Clearances INSTALLATION Continued MANTEL CLEARANCES In addition to meeting noncombustible material clearances you must also meet required c
12. read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this heater A WARNING Any change to this heater or its con trols can be dangerous OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB FOR MASONRY AND FACTORY BUILT METAL FIRERLAGE nera rete ee EU m ts 25 REPLACEMENT PARTS sse 26 SERVICE HINTS bem asd 26 TEGCHNIGAL SERVIGE ett recie 26 ACCESSORIES 3 8 2er 26 etre cs 27 ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST 28 PARTS GENTRAL Je ee 38 OWNER S REGISTRATION FORM 39 WARRANTY INFORMATION Back Cover AX WARNING Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burner patterns can cause sooting A WARNING Do not use a blower insert heat exchanger insert or other accessory not approved for use with this heater Due to high temperatures the appliance should be located out of traffic and away from furniture and draperies Do not place clothing or other flammable material on or near the appliance Never place any objects on the heater Heater base assembly becomes very hot when run ning heater Keep children and adults aw
13. the hole located in crossover log 4 Slide the hole onto the pin on front log 1 See Figure 28 ois i be TENTE For CCL3018PA NA and CCL3018PTA NTA Only Locate holes Shown Crossover eoque te okdagor ted on the bottom of crossover log 5 Slide the holes over the left pins on middle log 2 and front log 1 See Figure 29 Crossover Log 5 Middle Log 2 Front Log 1 Figure 28 Installing Crossover Log 5 CCL3930PTB NTB Shown Figure 25 Installing Middle Log 2 CCL3930PTB NTB Shown Crossover Crossover Log 4 Log 5 Crossover Log 6 Middle Log 2 Rear Log EM 3 Hole in Grate Base Burner Front Log 1 Figure 29 Installing Crossover Log 5 and Log 6 CCL3018PA NA and CCL3018PTA NTA Only DESA Figure 26 Installing Rear Log 3 CCL3930PTB NTB Shown Formore information visit www desatech com 111160 01B INSTALLATION Installing Logs Cont INSTALLATION Continued 6 Locate holes on the bottom of crossover log 6 Slide these Single Burner Seasonal Oak Models holes onto the right pins located in middle log 2 and front log CRL2718P N CRL2718P N 1 See Figure 30 for CCL3924PTA NTA or CCL3930PTB NTB See Figure 29 page 15 for CCL3018PA NA or A WARNING Failure to position the parts in accor CCL3018PTA NTA dance with these diagrams or failure to use only parts 7 For CCL3930PTB NTB only Locate holes on the botto
14. visit Washer Equipment Co 1715 Main Street Kansas City MO 64108 2195 KS MO AR 816 842 3911 www washerparts com East Coast Energy Products 707 Broadway W Long Branch NJ 07764 1542 732 870 8809 1 800 755 8809 www njplaza com ecep Laportes Parts amp Service 2444 N 5th Street Hartsville SC 29550 7704 843 332 0191 Parts Department Cans Unlimited Inc P O Box 645 Taylor SC 29687 0013 All States 803 879 3009 1 800 845 5301 cuisales aol com esatech com 111160 01B OWNER S REGISTRATION FORM In order to provide better customer service for this and future purchases we recommend that you register your product with us You can register online at www desatech com If access to our website is not available to you please complete this Owner s Registration Form and mail to the address on the back of this owner s manual Please provide the following product information Brand Comfort Glow Vanguard etc Model EFP33PR VTGH33NR etc Date Purchased Note Keep receipt for warranty verification Serial Number n 7or9 digit number located on product or identification tag First Name Last Name Address City State Zip Country Home Phone E Mail Please answer the following questions to register your product with DESA 1 Where will the product be used Living Family Room Office Warehouse Utility Shed Outbuilding Garage Bedroom Bathroom Other If y
15. warranty and safety information A WARNING You must secure this heater to fire place floor If not heater will move when you adjust controls Moving heater may cause a gas leak WARNING If installing in a sunken fireplace special care is needed You must raise the fireplace floor to allow access to heater control panel This will insure adequate air flow and guard against sooting and con trols being damaged Raise fireplace floor with non combustible material Make sure material is secure A CAUTION Do not pick up heater base assembly by the burner This could damage heater Only handle base assembly by grates IMPORTANT Make sure the heater burners are level If heater is not level heater will not work properly For thermostat models avoid damage to thermostat bulb Avoid nicks or sharp bends in thermostat bulb wire Keep thermostat bulb in mounting bracket until ready to mount base to floor See Optional Positioning Of Thermostat Sensing Bulb page 25 Installation Items Needed hardware package provided with heater approved flexible gas hose not provided if allowed by local codes sealant resistant to propane propane LP gas not provided electric drill with 3 16 drill bit flathead screwdriver 1 Apply pipe joint sealant lightly to male threads of the fitting to be threaded into gas regulator Connect approved flexible gas hose to gas regulator of heater see Figure 12
16. your heater is a manually controlled model you may use this heater as a vented product There are three reasons for operating your heater in the vented mode 1 The fireplace does not meet the clearance to combustibles re quirements for vent free operation 2 State or local codes do not permit vent free operation 3 You prefer vented operation If reasons number or 2 above apply to you you must permanently open chimney flue damper You must install the damper clamp accessory to order see Accessories page 26 This will insure vented operation see Figure 11 The damper clamp will keep damper open Installation instructions are included with clamp accessory See chart below for minimum permanent flue opening you must provide Attach damper clamp so the minimum permanent flue opening will be maintained at all times Chimney Minimum Permanent Height ft Flue Opening sq ins 6 to 15 39 sq inches 15 to 30 29 sq inches Area of Various Standard Round Flues Diameter ins Area sq ins 5 20 sq inches 6 29 sq inches 7 39 sq inches 8 51 sq inches N N Damper Clamp Damper Clamp Damper Damper Damper mA Masonry Fireplace Manufactured Fireplace Figure 11 Attaching Damper Clamp For more information INSTALLING HEATER BASE ASSEMBLY A CAUTION Donotremove the data plates attached to the heater base assembly The data plates contain important
17. 11342 03 111343 03 111344 02 111345 02 102775 09CK 102844 02 099211 01 098867 10 102810 03 102983 03 099056 19 111124 01 102980 01 101329 22 102979 02 098544 01 102445 01 099387 09 098271 10 104286 01 M11084 38 098249 01 111340 03 111341 03 111342 03 111343 03 111344 02 11345 02 102775 09CK 102844 02 099211 01 098867 14 102810 03 102983 03 099056 26 111124 01 102980 01 101329 21 102979 02 098544 01 102445 01 099387 09 098271 10 104285 01 M11084 38 098249 01 PARTS LIST Models CCL3018PTA and CCL3018NTA DESCRIPTION Front Log 1 Middle Log 2 Back Log 3 Left Back Crossover Log 4 Left Top Crossover Log 5 Right Bottom Crossover Log 6 Painted Base Assembly Lower Bracket Hex Screw 10 16 x 2 50 Gas Regulator Inlet Tube Outlet Burner Tube Burner Orifice Injector Burner Retainer Spring Burner Thermostat Gas Valve Assembly Thermostat Bracket Thermostat Clip Piezo Ignitor Pilot Tube Ignitor Cable ODS Pilot Hex Screw 8 18 x 38 Nut M5 E ulis xXx a es De Ll xx 4 Na PARTS AVAILABLE NOT SHOWN 4 111160 01B 100563 01 101054 01 100565 01 100639 01 101137 02 GA6060 100563 01 101054 01 100565 01 100839 01 101137 02 GA6060 Formore information visit www desatech com Warning Plate Lighting Instructions Plate Warning Plate Fastener Caution Decal Hardware Kit Lava Rock DESA
18. 42 02 111341 02 111340 02 111343 02 111344 01 111345 02 102844 01 098867 10 102798 01 102779 02 099056 17 111124 01 102772 01 102568 06 098508 01 098354 01 102445 01 099387 08 098271 10 104286 01 M11084 38 098276 01 098249 01 102775 01CK 100563 01 101055 02 100565 01 100639 01 101449 04 101137 02 GA6060 111342 02 111341 02 111340 02 111343 02 111344 01 111345 02 102844 01 098867 14 102798 01 102779 01 099056 16 111124 01 102772 01 102568 05 098508 01 098354 01 102445 01 099387 08 098271 10 104285 01 M11084 38 098276 01 098249 01 102775 04CK 100563 01 101055 02 100565 01 100639 01 101449 04 101137 02 GA6060 Back Log 1 Middle Log 2 Front Log 3 Left Back Crossover Log 4 Left Top Crossover Log Right Bottom Crossover Log 6 Lower Bracket Gas Regulator Inlet Tube Outlet Burner Tube Burner Orifice Injector Burner Retainer Spring Burner Control Valve Valve Retainer Nut Control Knob Piezo Ignitor Pilot Tube Ignitor Cable ODS Pilot Hex Screw 8 18 x 38 Hex Head Plug 1 8 NPT Nut M5 Painted Base Assembly Warning Plate 5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 8 1 2 1 Lighting Instructions Plate Warning Plate Fastener Caution Decal Control Position Decal Hardware Kit Lava Rock DESA ILLUSTRATED PARTS BREAKDOWN Models CGD3018PT CGD3018NT CGD3924PT and CGD3924NT ILLUSTRATED PARTS BREAKDOWN
19. ATED PARTS BREAKDOWN Models CCL3018PA CCL3018NA CCL3924PA and CCL3924NA ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY CONTROLLED BILTMORE SPLIT OAK MODELS CCL3018PA CCL3018NA CCL3924PA AND CCL3924NA 1 4 m i u 111160 01B PARTS LIST VARIABLE MANUALLY CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater When ordering parts follow the instructions listed under Replacement Parts on page 26 of this manual PART NUMBER CCL3018PA CCL3018NA CCL3924PA CCL3924NA DESCRIPTION KEY NO oNOOPOD 111160 01B PARTS LIST Models CCL3018PA CCL3018NA CCL3924PA and CCL3924NA 111342 03 111341 03 111340 03 111343 03 111344 02 111345 02 102844 02 098867 10 102798 01 102779 04 099056 19 111124 01 102980 01 102568 08 098508 01 098354 01 102445 01 099387 08 098271 10 104286 01 M11084 38 098276 01 098249 01 102775 04CK PARTS AVAILABLE NOT SHOWN 100563 01 101055 02 100565 01 100639 01 101449 04 101137 02 GA6060 nor a 2 111342 03 111341 03 111340 03 111343 03 111344 02 111345 02 102844 02 098867 14 102798 01 102779 03 099056 26 111124 01 102980 01 102568 07 098508 01 098354 01 102445 01 099387 08 098271 10 104285 01 11084 38 098276 01 098249 01 102775 04CK 100563 01 101055 02 100565 01 100639 01 101449 04 101137 02 GA6060 information visit www desatech com 1113
20. CIFICATIONS 27 SPECIFICATIONS DUAL BURNER SMOKY MOUNTAIN OAK MODELS CGD3018PT CGD3924PT CGD3018NT CGD3924NT Btu Variable 16 000 30 000 20 000 39 000 Type Gas Natural Propane LP Natural Propane LP Ignition Piezo Piezo Manifold Pressure 3 5 W C 8 0 W C 3 5 W C 8 0 W C Inlet Gas Pressure in of water Maximum 10 5 14 10 5 14 Minimum 5 11 5 11 Shipping Weight 36 lbs 38 lbs For the purpose of input adjustment DUAL BURNER BILTMORE SPLIT OAK MODELS CCL3018PTA CCL3924PTA CCL3018NTA CCL3924NTA Btu Variable 16 000 30 000 20 000 39 000 Type Gas Natural Propane LP Natural Propane LP Ignition Piezo Piezo Manifold Pressure 3 5 W C 8 0 W C 3 5 W C 8 0 W C Inlet Gas Pressure in of water Maximum 10 5 14 10 5 14 Minimum 5 11 5 11 Shipping Weight 61 lbs 66 lbs For the purpose of input adjustment SINGLE BURNER SEASONAL OAK MODELS CRL2718P CRL3124P CRL2718N CRL3124N Btu Variable 16 000 27 500 16 000 3 1 500 Type Gas Natural Propane LP Natural Propane LP Ignition Piezo Piezo Manifold Pressure 3 5 W C 8 0 W C 3 5 W C 8 0 W C Inlet Gas Pressure in of water Maximum 10 5 14 10 5 14 Minimum I 11 3 11 Shipping Weight 48 165 52 lbs For the purpose of input adjustment Zur more info 111160 01B rmation visit www desatech com CCL3930PTB CCL3930NTB 20 000 39 000 Natural Propane LP Piezo 3 5 W C 8 0 W C 10 5 14 bis 1 1 70 lbs DESA ILLUSTR
21. CLEARANCE TO COMBUSTIBLE MATERIALS Log Size Side Wall Ceiling 18 24 30 16 42 LOG SIZING REQUIREMENTS Minimum Firebox Size Log Front Rear Size Height Depth Width Width 18 17 14 24 20 24 17 14 28 21 30 17 14 34 24 Measured at 14 depth Carefully follow the instructions below This will ensure safe installation into a masonry UL127 listed manufactured fireplace or certified vent free firebox DESA INSTALLATION Installation and Clearances for Vent Free Operation Cont INSTALLATION Continued Minimum Clearances For Side Combustible Mate rial Side Wall and Ceiling A Clearances from the side of the fireplace cabinet to any com bustible material and wall should follow diagram in Figure 5 Example The face of a mantel bookshelf etc is made of combustible material and protrudes 3 2 from the wall This combustible material must be 4 from the side of the fireplace opening see Figure 5 Note When installing your gas logs into a manufactured fire box follow firebox manufacturer s instructions for minimum clearances to combustible materials B Clearances from the top of the fireplace opening to the ceiling should not be less than 42 inches 121 4 Example 101 2 8 3 4 7 51 4 31 2 13 4 7 8 7 16 INCHES 6 8 10 12 14 16 FIREBOX 5 1 2 4 NCHES
22. ILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO 2 YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE AND DESA S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages so the above limitation on implied warranties or exclusion or limitation on damages may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state For information about this warranty write OES A 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 www desatech com NOT A UPC ar For more information visit www 415 6 0 11
23. ILLUSTRATED PARTS BREAKDOWN Models CCL3924PTA CCL3924NTA CCL3930PTB and CCL3930NTB ILLUSTRATED PARTS BREAKDOWN Peg positions vary according THERMOSTATICALLY CONTROLLED P BILTMORE SPLIT OAK MODELS CCL3924PTA CCL3924NTA CCL3930PTB AND CCL3930NTB VS 2 ra rr 111160 01B PARTS LIST Models CCL3924PTA CCL3924NTA CCL3930PTB and CCL3930NTB PARTS LIST THERMOSTATICALLY CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater When ordering parts follow the instructions listed under Replacement Parts on page 26 of this manual PART NUMBER No CCL3924PTA CCL3924NTA CCL3930PTB CCL3930NTB DESCRIPTION 111340 02 111340 02 111340 01 111340 01 Front Log 1 111341 02 111341 02 111341 01 111341 01 Middle Log 2 111342 02 111342 02 111342 01 111342 01 Back Log 3 111343 02 111343 02 111343 01 111343 01 Left Back Crossover Log 4 111344 01 111344 01 111344 01 111344 01 Left Top Crossover Log 5 111345 02 111345 02 111345 01 111345 01 Right Bottom Crossover Log 6 BE ZZ 111346 01 111346 01 Right Top Crossover Log 7 102844 01 102844 01 102844 01 102844 01 Lower Bracket 102775 05CK 102775 05CK 102775 07CK 102775 07CK Painted Base Assembly 098867 10 098867 14 098867 10 098867 14 Gas Regulator 102810 03 102810 03 102810 03 102810 03 Inlet Tube 102983 02 102983 01 102983 02 102983 01 Outlet Burner Tube 099056 17 099056 16 099056 17 099056 16 Burner O
24. If your home meets all of the three criteria above you must provide additional fresh air See Ventilation Air From Outdoors page 6 If your home does not meet all of the three criteria above proceed to Determining Fresh Air Flow for Heater Loca tion below Confined and Unconfined Space National Fuel Gas Code ANSI Z223 1 NFPA 54 defines a confined space as a space whose volume is less than 50 cubic feet per 1 000 Btu per hour 4 8 n per kw of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1 000 Btu per hour 4 8 m per kw of the aggregate input rating of all appliances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are considered a part of the unconfined space Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them DETERMINING FRESH AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Uncon fined Space Use this work sheet to determine if you have a confined or unconfined space Space Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms 1 Determine the volume of the space length x width x height Length x Width x Height Example Space size 20 ft lengt
25. NSI Z21 60 product by opening the flue damper non thermostat operation only SAFETY PILOT This heater has a pilot with an Oxygen Depletion Sensing ODS safety shutoff system The ODS pilot is a required feature for vent free room heaters The ODS pilot shuts off the heater if there is not enough fresh air PIEZO IGNITION SYSTEM This heater has a piezo ignitor This system requires no matches batteries or other sources to light heater For more information visit www AIR FOR COMBUSTION AND VENTILATION A WARNING This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air Read the following instructions to in sure proper fresh air for this and other fuel burning appliances in your home Today s homes are built more energy efficient than ever New materials increased insulation and new construction methods help reduce heat loss in homes Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in During heating months home owners want their homes as airtight as possible While it is good to make your home energy efficient your home needs to breathe Fresh air must enter your home All fuel burning appliances need fresh air for proper combustion and ventilation Exhaust fans fireplaces clothes dryers and fuel burning appliances draw air from the house t
26. UNVENTED VENT FREE GAS LOG HEATER OWNER S OPERATION AND INSTALLATION MANUAL 18 24 and 30 Variable 18 24 and 30 Manually Controlled Models Thermostatically Controlled Models CRL2718P N CGD3924PT NT CRL3124P N CGD3018PT NT CCL3018PA NA CCL3018PTA NTA CCL3924PA NA CCL3924PTA NTA CCL3930PTB NTB Patent Pending WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance e Do not touch any electrical switch do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by aqualified installer service agency orthe gas Smoky Mountain Oak Model Shown BILTMORE SPLIT OAK SEASONAL OAK AND SMOKY MOUNTAIN OAK LOGS Variable Manually Controlled Models Also Design Certified As Vented Decorative Appliances WARNING Improper installation adjust ment alteration service or maintenance can cause injury or property damage Refer to this manual for correct installa tion and operational procedures For as sistance or additio
27. ate Ventilation LOCAL CODES Install and use heater with care Follow all local codes In the absence of local codes use the latest edition of The National Fuel Gas Code ANSI Z223 1 NFPA 54 Available from American National Standards Institute Inc 1430 Broadway New York NY 10018 National Fire Protection Association Inc Batterymarch Park Quincy MA 02269 Note Where listed vented decorative logs are required thermo stat operation is not permitted UNPACKING A CAUTION Do not remove the data plates from the grate assembly The data plates contain important product information 1 Remove logs and heater base assembly from carton Note Do not pick up heater base assembly by burners This could dam age heater Always handle base assembly by grate 2 Remove all protective packaging applied to logs and heater for shipment 3 Check all items for any shipping damage If damaged promptly inform dealer where you bought heater PRODUCT FEATURES OPERATION This heater is clean burning It requires no outside venting There is no heat loss out a vent or up a chimney Heat is generated by realistic dancing yellow flames This heater is designed for vent free opera tion with flue damper closed It has been tested and approved to ANSIZ21 11 2 standard for unvented heaters State and local codes in some areas prohibit the use of vent free heaters This heater may also be operated as a vented decorative A
28. ay from hot surface to avoid burns or clothing ignition Heater will remain hot for a time after shutdown Allow surface to cool before touching Carefully supervise young children when they are in the room with heater You must operate this heater with a fireplace screen in place Make sure fireplace screen is closed before running heater Keep the appliance area clear and free from combus tible materials gasoline and other flammable vapors and liquids For more information visit wwe desatech com i 111160 01B SAFETY INFORMATION PRODUCT IDENTIFICATION SAFETY INFORMATION Continued 1 10 11 12 13 This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases Do not place propane LP supply tank s inside any structure Lo cate propane LP supply tank s outdoors propane LP units only To prevent performance problems do not use propane LP fuel tank of less than 100 lbs capacity propane LP units only If you smell gas shut off gas supply do not try to light any appliance do not touch any electrical switch do not use any phone in your building immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions if you cannot reach your gas supplier call the fire department This heater shall not be installed in a bedroom or bathroom un
29. between propane LP supply and heater See guidelines under Connecting to Gas Supply page 11 Pressure Testing Gas Supply Piping system Test Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect appliance with its appliance main gas valve control valve and equipment shutoff valve from gas supply piping sys tem Pressures in excess of 1 2 psig will damage heater regulator 2 Cap off open end of gas pipe where equipment shutoff valve was connected 3 Pressurize supply piping by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 4 Check all joints of gas supply piping system Apply a noncor rosive leak detection fluid to all joints Bubbles forming show a leak 5 Correct all leaks at once Reconnect heater and equipment shutoff valve to gas supply Check reconnected fittings for leaks esatech com 111160 01B INSTALLATION Checking Gas Connections Cont Installing Logs INSTALLATION Continued Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Figure 17 2 Pressurize supply piping system by either opening propane LP sup ply tank valve for propane LP gas or opening main gas valve lo cated on or near gas meter for natural gas or using compressed air 3 Check all joints from gas meter to equipment shutoff valve for natural gas or propane LP suppl
30. comfort level you select The ideal comfort setting will vary by household depending upon the amount of space to be heated the output of the central heating system etc Note Selecting the HI setting with the control knob will cause the burners to remain fully on without modulating down in most cases PROCEDURE 1 Follow steps 1 through 5 under Lighting Instructions page 19 2 Depress control knob and light pilot with match 3 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob Now follow step 8 under Lighting Instructions column 1 INSPECTING BURNERS Check pilot flame pattern and burner flame patterns often PILOT FLAME PATTERN Figure 39 shows a correct pilot flame pattern Figure 40 shows an incorrect pilot flame pattern The incorrect pilot flame is not touching the thermocouple This will cause the thermocouple to cool When the thermocouple cools the heater will shut down If pilot flame pattern is incorrect as shown in Figure 40 turn heater off see To Turn Off Gas to Appliance page 18 manually controlled models or column 1 thermostat con trolled models see Troubleshooting pages 22 through 24 Note The pilot flame on natural gas units will have a slight curve but flame should be blue and have no yellow or orange color Pilot Burner Pilot Burner Thermocouple Figure 39 Correct Pilot Flame Pattern Figure 40 Incorrect Pilot Flame Pa
31. de partment C Useonly your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service techni cian or gas supplier Force or attempted repair may result in a fire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water INSTRUCTIONS Ay WARNING If fireplace has glass doors never operate this heater with glass doors closed If you operate heater with doors closed heat buildup inside fireplace will cause glass to burst Make sure there are no ob structions across openings of fireplace Youmust operate this heater witha fireplace screen in place Make sure fireplace screen is closed before running heater NOTICE During initial operation of new heater burning logs will give off a paper burning smell Orange flame will also be present Open damper or window to vent smell This will only last a few hours DESA OPERATING HEATER Manually Controlled Models Lighting Instructions Cont Variable Control Operations To Turn Gas Off to Appliance OPERATING HEATER Continued Note Home owners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However th
32. e See Air for Combustion and Ventilation pages 4 through 6 If heater keeps shutting off see Trouble shooting pages 22 through 24 Do not run heater where flammable liquids or vapors are used or stored under dusty conditions Do not use this heater to cook food or burn paper or other objects Por ules dili 111160 01B 14 15 16 17 18 Do not use heater if any part has been exposed to or under wa ter Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water Do not operate heater if any log is broken Do not operate heater if a log is chipped dime sized or larger Turn heater off and let cool before servicing Only a qualified service person should service and repair heater Operating heater above elevations of 4 500 feet could cause pilot outage Provide adequate clearances around air openings PRODUCT IDENTIFICATION Crossover Log Front Log Back Log Middle Log Burner Piezo Base Ignitor Grate Control Knob Figure 1 Vent Free Gas Log Heater Dual Burner Logs May Vary by Model Smoky Mountain Oak Model Shown Front Log Crossover Log Back Log Burner Figure 2 Vent Free Gas Log Heater Single Burner Logs May Vary by Model Seasonal Oak Model Shown DESA LOCAL CODES UNPACKING PRODUCT FEATURES AIR FOR COMBUSTION AND VENTILATION Providing Adequ
33. e LP units propane LP gas supply may be low You may feel your gas pressure is too low If so contact your local propane LP or natural gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact DESA s Technical Service Depart ment at 1 866 672 6040 When calling please have your model and serial numbers of your heater ready You can also visit DESA s technical service web site at www desatech com For more information visit www ACCESSORIES Purchase these fireplace accessories from your local dealer If they can not supply these accessories call DESA s Sales Department at 1 866 672 6040 for referral information You can also write to the address listed on the back page of this manual EQUIPMENT SHUTOFF VALVE GA5010 For all models Equipment shutoff valve with 1 8 NPT tap Fits 1 2 NPT pipe FIREPLACE HOOD GA6050 Black GA6052 Brass GA6053 Antique Brass For all models Helps deflect heat away from mantel or wall above fireplace DAMPER CLAMP GA6080 Not Shown Permanently opens chimney flue damper for vented operation Can be used only with non thermostat accessories LAVA ROCK GA6060 Not Shown For all models Order when additional rock is desired 2 Ib bag INFORMATION VIDEO 108917 01 For all models A care and maintenance video is available by calling 1 866 672 6040 e esatech com 111160 01B SPE
34. e the full flames of the HI heat setting but will find the heat output excessive You can open the chimney damper if you have one fully or partially to release some of the heat AY WARNING Damper handle will be hot if heater has been running STOP Read the safety information column 1 Make sure equipment shutoff valve is fully open Turn control knob clockwise to the OFF position Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Fol low in the safety information column 1 If you don t smell gas go to the next step 5 Turn control knob counterclockwise N to the PI LOT position Press in control knob for five 5 seconds see Figure 37 page 20 Note You may be running this heater for the first time after hooking up to gas supply If so the control knob may need to be pressed in for 30 seconds or more This will al low air to bleed from the gas system f control knob does not pop out when released contact a qualified service person or gas supplier for repairs ROUX E DESA OPERATING HEATER Thermostatically Controlled Models Lighting Instructions Cont To Turn Off Gas to Appliance Thermostat Control Operation Manual Lighting Procedure INSPECTING BURNERS Pilot Flame Pattern OPERATING HEATER Continued 6 With control knob pressed in press and release ignitor but ton This will light pilot The pilot
35. ere may be times you will desire the full flames of the HI heat setting but will find the heat output excessive You can open the chimney damper if you have one fully or partially to release some of the heat Ay WARNING Damper handle will be hot if heater has been running 1 STOP Read the safety information in column 2 page 17 Make sure equipment shutoff valve is fully open 3 Press in and turn control knob clockwise to the OFF position 4 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Fol low B in the safety information column 2 on page 17 If you don t smell gas go to the next step 5 Slightly depress and turn control knob counterclockwise FK to the PILOT position Press in control knob for 5 seconds see Figure 35 Note You may be running this heater for the first time after hooking up to gas supply If so the control knob may need to be pressed in for 30 seconds or more This will al low air to bleed from the gas system Ignitor Button Control Knob Figure 35 Control Knob and Ignitor Button Location Pilot Burner Ignitor Electrode amp E Lg Thermocouple Figure 36 Pilot For more information visit WWW desatechy com 6 With control knob pressed in press and release ignitor but ton This will light pilot The pilot is attached to the burner If needed keep pressing ignitor butto
36. etal fireplace see Figure 47 for location If your fireplace has glass doors position sensing bulb directly behind door gap on right bottom side see Figure 48 4 The mounting clip must be a minimum of 3 from bottom of fireplace to prevent crimping of capillary Once you have de cided on a location clean the area thoroughly Remove the pa per backing from the adhesive on back of mounting clip Press the clip into the new location so that the thermostat sensing bulb will be positioned vertically with the capillary at the bottom see Figure 49 Slide the thermostat sensing bulb into the clip IMPORTANT Do not crimp capillary Gas Valve Assembly Mounting Bracket Thermostat Sensing Bulb Figure 43 Location of Gas Valve Assembly and Thermostat Sensing Bulb 4 Por toes dii 111160 01B rmation visit www desatech com Figure 44 Adhesive backed Mounting Clip _ Thermostat Screw Retaining Clamp Sensing Bulb Figure 45 Removing Thermostat Sensing Bulb Thermostat Sensing Bulb Thermostat Adhesive Sensing Bulb backe Mounting Adhesive Clip backed Mounting Clip Figure 47 Locating Thermo stat Sensing Bulb on Factory Figure 46 Locating Thermo stat Sensing Bulb on Masonry Fireplace built Metal Fireplace Thermostat Thermostat Sensing Sensing Bulb Bulb Adhesive Adhesive backed backed Mounting Clip Mounting Do Not Crimp Clip Capil
37. exible Gas Hose if allowed by local codes Tee Joint Pipe Nipple G Cap as Regulator Sediment Trap Figure 16 Gas Connection Purchase the optional CSA design certified equipment shutoff valve from your dealer See Accessories page 26 Minimum inlet pressure for purpose of input adjustment For more information visit A WARNING Use pipe joint sealant that is resistant to liquid petroleum LP gas We recommend that you install a sediment trap in supply line as shown in Figure 16 Locate sediment trap where itis within reach for cleaning Install in piping system between fuel supply and heater Locate sediment trap where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into heater controls If sediment trap is not installed or is installed wrong heater may not run properly A CAUTION Avoid damage to regulator Hold gas regulator with wrench when connecting it to gas piping and or fittings CHECKING GAS CONNECTIONS A WARNING Test all gas piping and connections internal and external to unit for leaks after installing or servicing Correct all leaks at once A WARNING Never use an open flame to check for aleak Apply anoncorrosive leak detection fluid to all joints Bubbles forming show a leak Correct all leaks at once A CAUTION Make sure external regulator has been installed
38. f dust have now been pushed into the burner repeat steps 3 and 4 Clean the pilot assembly also A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly see Figure 42 With the unit off lightly blow air through the airinlet hole You may blow through a drinking straw if compressed air is not available Burner Tube Injector Holder Primary Air Inlet Holes Figure 41 Injector Holder On Outlet Burner Tube So eo Ports Slots Burner Tube Pilot Air Inlet Hole Figure 42 Pilot Inlet Air Hole LOGS If you remove logs for cleaning refer to Installing Logs pages 13 through 17 to properly replace logs Replace log s if broken or chipped dime sized or larger MAIN BURNER Periodically inspect all burner flame holes with the heater running All slotted burner flame holes should be open with yellow flame present All round burner flame holes should be open with a small blue flame present Some burner flame holes may become blocked by debris or rust with no flame present If so turn off heater and let cool Remove blockage Blocked burner flame holes will create soot DESA TROUBLESHOOTING TROUBLESHOOTING Note For additional help visit DESA s technical service web site at www desatech com Note All troubleshooting items are listed in order of operation
39. fire de partment C Useonly your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service techni cian or gas supplier Force or attempted repair may result in a fire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water Por noria information visit www desatech com 111160 01B MANUAL LIGHTING NEN PROCEDURE For Your Safety Read Before Lighting LIGHTING INSTRUCTIONS A WARNING If fireplace has glass doors never operate this heater with glass doors closed If you operate heater with doors closed heat buildup inside fireplace will cause glass to burst Make sure there are no ob structions across openings of fireplace Youmust operate this heater witha fireplace screen in place Make sure fireplace screen is closed before running heater NOTICE During initial operation of new heater burning logs will give off a paper burning smell Orange flame will also be present Open damper or window to vent smell This will only last a few hours Note Home owners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However there may be times you will desir
40. g the vent down protects it from freezing rain or sleet A CAUTION Use only new black iron or steel pipe Internally tinned copper tubing may be usedincertain areas Check your local codes Use pipe of 1 2 diam eter or greater to allow proper gas volume to heater If pipe is too small undue loss of volume will occur DESA INSTALLATION Connecting to Gas Supply Cont Checking Gas Connections INSTALLATION Continued Installation must include an equipment shutoff valve union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from heater see Figure 16 IMPORTANT Install equipment valve in an accessible location The equipment shutoff valve is for turning on or shutting off the gas to the appliance Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves Propane LP Supply Tank External Regulator Vent Pointing Down ops ee Figure 15 External Regulator With Vent Pointing Down PROPANE JLP From External Regulator 11 to 14 NATURAL From Gas Meter 5 W C to 10 5 W C Pressure CSA Design Certified Equipment Shutoff Valve With 1 8 NPT Tap Approved Fl
41. h x 16 ft width x 8 ft ceiling height 2560 cu ft volume of space cu ft volume of space If additional ventilation to adjoining room is supplied with grills or open ings add the volume of these rooms to the total volume of the space 2 Multiply the space volume by 20 to determine the maximum Btu Hr the space can support volume of space x 20 Maximum Btu Hr the space can support Example 2560 cu ft volume of space x 20 51 200 maximum Btu Hr the space can support Por woes fo 111160 01B rmation visit www desatech com AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation Cont Determining Fresh Air Flow for Heater Location 3 Add the Btu Hr of all fuel burning appliances in the space Vent free heater Btu Hr Gas water heater Btu Hr Gas furnace Btu Hr Vented gas heater Btu Hr Gas fireplace logs Btu Hr Other gas appliances Btu Hr Total Btu Hr Do not include direct vent gas appliances Direct vent draws com bustion air from the outdoors and vents to the outdoors Example Gas water heater 40 000 Btu Hr Vent free heater 39 000 Btu Hr Total 79 000 Btu Hr 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used Btu Hr maximum the space can support Btu Hr actual amount of Btu Hr used Example 51 200 Btu Hr maximum the space can support 79 000 Btu Hr actual amount of Btu Hr used The space in t
42. hase provided that the product has been properly installed operated and maintained in accordance with all applicable instructions To make a claim under this warranty the Bill of Sale or cancelled check must be presented This warranty is extended only to the original retail purchaser This warranty covers the cost of part s required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center Warranty part s MUST be obtained through authorized dealers of this product and or DESA who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTAB
43. he above example is a confined space because the actual Btu Hr used is more than the maximum Btu Hr the space can support You must provide additional fresh air Your options are as follows A Rework worksheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining room or add ventilation grills between rooms See Ventilation Air From Inside Building page 6 B Vent room directly to the outdoors See Ventilation Air From Out doors page 6 C Install a lower Btu Hr heater if lower Btu Hr size makes room unconfined If the actual Btu Hr used is less than the maximum Btu Hr the space can support the space is an unconfined space You will need no additional fresh air ventilation AX WARNING If the area in which the heater may be operated is smaller than that defined as an uncon fined space or if the building is of unusually tight construction provide adequate combustion and ven tilation air by one of the methods described in the National Fuel Gas Code ANSI Z223 1 NFPA 54 Sec tion 5 3 or applicable local codes DESA AIR FOR COMBUSTION AND VENTILATION Ventilation Air AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR SSS Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space Ventilation When ventilating to an adjoining unconfined space you must Grills Ventilation Grills provide tw
44. ip 102445 01 102445 01 102445 01 102445 01 Piezo Ignitor 099387 09 099387 09 099387 09 099387 09 Pilot Tube 098271 10 098271 10 098271 10 098271 10 Ignitor Cable 104286 01 104285 01 104286 01 104285 01 ODS Pilot M11084 38 M11084 38 M11084 38 M11084 38 Hex Screw 8 18 x 38 098249 01 098249 01 098249 01 098249 01 Nut M5 ooops Sos 2 N PARTS AVAILABLE NOT SHOWN 100563 01 100563 01 100563 01 100563 01 Warning Plate 101054 01 101054 01 101054 01 101054 01 Lighting Instructions Plate 100565 01 100565 01 100565 01 100565 01 Warning Plate Fastener 100639 01 100639 01 100639 01 100639 01 Caution Decal 101137 02 101137 02 101137 02 101137 02 Hardware Kit GA6060 GA6060 GA6060 GA6060 Lava Rock 102030 01 102030 01 102030 01 102030 01 Clip Thermostat DESA FoOrimore information visit www desatech com 111160 01B ILLUSTRATED PARTS BREAKDOWN Models CCL3018PTA and CCL3018NTA ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY CON TROLLED BILTMORE SPLIT OAK MODELS CCL3018PTA AND CCL3018NTA For more information visit www de 111160 01B PARTS LIST THERMOSTATICALLY CONTROLLED BILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater When ordering parts follow the instructions listed under Replacement Parts on page 28 of this manual KEY PART NUMBER NO CCL3018NTA CCL3018PTA 111340 03 111341 03 1
45. is attached to the front burner If needed keep pressing ignitor button until pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lighting Procedure 7 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob Note If pilot goes out repeat steps 3 through 7 This heater has a safety interlock system Wait one 1 minute for sys tem to reset before lighting pilot again 8 Turn control knob counterclockwise to desired heating level The burners should light Set control knob to any heat level between HI and LO A CAUTION Do not try to adjust heating levels by using the equipment shutoff valve Ignitor Button Control Knob Figure 37 Control Knob and Ignitor Button Location P Pilot Burner E Figure 38 Pilot TO TURN OFF GAS Thermocouple Shutting Off Heater Turn control knob clockwise lt the OFF position Shutting Off Burners Only pilot stays lit Turn control knob clockwise N to the PILOT position For more information THERMOSTAT um CONTROL OPERATION The thermostat control knob can be set to any comfort level between HI and LO The thermostat will gradually modulate the heat output and flame height from higher to lower settings or pilot in order to maintain the
46. lary Glass Capillary Doors 222 Figure 48 Installing Ther mostat Sensing Bulb behind Glass Doors Figure 49 Positioning the Thermostat Sensing Bulb in the Vertical Position with the Capillary at the Bottom DESA REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE ACCESSORIES REPLACEMENT PARTS Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty PARTS UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s contact your nearest Parts Central see page 36 or call DESA s Technical Service Department at 1 866 672 6040 for referral information When calling DESA have ready your name your address model and serial numbers of your heater how heater was malfunctioning type of gas used propane LP or natural gas purchase date Usually we will ask you to return the part to the factory PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s contact your nearest Parts Central see page 36 or call DESA at 1 866 672 6040 for referral information When calling DESA have ready model number of your heater the replacement part number SERVICE HINTS When Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition heater will not produce specified heat for propan
47. learances between fireplace opening and mantel shelf If you do not meet the clearances in Figure 7 you will need a hood Determining Minimum Mantel Clearance If you meet minimum clearance between mantel shelf and top of fireplace opening a hood is not required see Figure 7 Determining Minimum Mantel Clearance When Using a Hood If minimum clearances in Figure 7 are not met you must have a hood When using a hood there are still certain minimum mantel clearances required Follow minimum clearances shown in Figure 8 when using hood NOTICE Surface temperatures of adjacent walls and mantels become hot during operation Walls and mantels above the firebox may become hot to the touch If installed properly these temperatures meet the requirement of the national product standard Follow all minimum clearances shown in this manual NOTICE If your installation does not meet the mini mum clearances shown you must do one of the following operate the logs only with the flue damper open raise the mantel to an acceptable height remove the mantel Mantel Shelf i Underside of Mantel Shelf A All minimum distances are me in inches Minimum Non A Nr d Log Set atena 12 18 20 22 24 24 30 Models 8 8 14 17 20 18 Model Y Y y Top of Fireplace 2 Opening Minimum Non Distances to Combustible Underside of Material Height Mantel
48. less installed as a vented appliance Variable Manually Controlled Models Only see Installing Damper Clamp Accessory for Vented Operation page 10 Before installing in a solid fuel burning fireplace the chimney flue and firebox must be cleaned of soot creosote ashes and loose paint by a qualified chimney cleaner Creosote will ig nite if highly heated Inspect chimney flue for damage If dam aged repair flue before operating heater If fireplace has glass doors never operate this heater with glass doors closed If you operate heater with doors closed heat buildup inside fireplace will cause glass to burst Make sure there are no obstructions across openings of fireplace This log heater is designed to be smokeless If logs ever appear to smoke turn off heater and call a qualified service person Note During initial operation slight smoking could occur due to log curing and heater burning manufacturing residues To prevent the creation of soot follow the instructions in Clean ing and Maintenance page 21 Before using furniture polish wax carpet cleaner or similar products turn heater off If heated the vapors from these prod ucts may create a white powder residue within burner box or on adjacent walls or furniture This heater needs fresh outside air ventilation to run properly This heater has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts down the heater if not enough fresh air is availabl
49. ls or page 20 thermostatically con trolled models Equipment Shutoff Valve Gas Meter E n Mi ret I Thermostat Gas Valve or SIM Control Valve Location Figure 19 Checking Gas Joints Natural Gas Models INSTALLING LOGS A CAUTION After installation and periodically there after check to ensure that no flame comes in contact with any log With the heater set to HI check to see if flames contact any log If so reposition logs according to the log installation instructions in this manual Flames contacting logs will create soot Dual Burner Smoky Mountain Oak Models CGD3018PT NT CGD3924PT NT A WARNING Failure to position the parts in accor dance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury Each log is marked with a number These numbers will help you identify the log when installing It is very important to install these logs exactly as instructed Do not modify logs Only use logs supplied with heater 1 Locate pins on the bottom of back log 1 Slide these pins into the holes in the grate base behind the burner see Figure 20 page 14 2 Place the base of the middle log 2 in the U shaped slots of the grate base in front of the back log The cutout on the right of the middle log should fit over the burner see Figure 21 page 14 Make sure the front of the
50. m of specifically approved with this heater may result in crossover log 7 Slide onto the pins located in crossover log property damage or personal injury 6 and middle log 2 See Figure 31 8 Add lava rock around base of heater if desired Do not place any lava rock on logs or burner The Seasonal Oak Log Setis a reversible log set This means that the two bottom logs may be turned to face either direction The top log however must remain in the same position Do not modify logs Only use logs supplied with heater 1 Place the back log onto the back of the base assembly Make sure log sits forward against the two posts in front of log see os et Figure 32 This 1 be turned to face either directi Log 6 igure 32 This log may be turned to face either direction Place front log onto grate on front of base assembly The log will fit down between grate fingers and posts on front of base assembly see Figure 33 page 17 This log may be turned to face either direction 3 Place the crossover log on top of the back log and front log Mi making sure pins are inserted into holes on top of logs 1 and 2 iddle Log 2 see Figure 34 page 17 This log must be placed as shown in Figure 34 on page 17 or the pins will not seat into holes Front Log 1 4 Add lava rock around base of heater if desired Do not put lava rock on logs or burner Figure 30 Installing Crossover Log 6 CCL3930PTB NTB Shown Cro
51. middle log is resting on the tabs of the grate base and the cutout area is centered over the burner U bend INSTALLATION Installing Logs Cont INSTALLATION Continued 3 Locate the recesses on the back of the front log 3 Fit these Notches recesses between the posts of the grate base see Figure 22 Crossover Log 4 4 Locate the notches in the bottom of the crossover log 4 Place the crossover log on top of the middle log and front log Make sure the notches of the crossover log lines up with rectangular knobs on top of the middle and front logs see Figure 23 5 Place lava rock around base of heater if desired Do not put lava rock on logs on burner Rectangular Pin Back Log 25 Hole in Grate Base Figure 23 Installing Crossover Log 4 Dual Burner Biltmore Split Oak Models CCL3018PTA NTA CCL3924PTA NTA CCL3930PTB NTB A WARNING Failure to position the parts in accor dance with these diagrams or failure to use only parts Burner specifically approved with this heater may result in property damage or personal injury Middle Log 2 A CAUTION After installation and periodically there after check to ensure that no flame comes in contact S ON Cutout with any log With the heater set to HI check to see if Burner NANN oe flames contact any log If so reposition logs accord Sur ing to the log installation instructions in this manual Flames contacting logs will create soo
52. n until pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lighting Procedure page 19 7 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob Note If pilot goes out repeat steps 3 through 7 If control knob does not pop out when released contact a qualified service person or gas supplier for repairs 8 Slightly depress and turn control knob counterclockwise to desired heating level The burner s should light Set control knob to any heat level between HI and LO A WARNING Do not operate heater between PILOT and HI positions VARIABLE CONTROL OPERATION The variable control valve can be set to any heat setting and flame height desired by simply turning the control knob until that setting is attained Even the lowest setting provides realis tic dancing yellow flames Selecting higher settings produces greater heat output This results in increased heating comfort A CAUTION Do not try to adjust heating levels by TO TURN OFF GAS TO APPLIANCE using the equipment shutoff valve Shutting Off Heater 1 Press in and turn control knob clockwise N to the HI position 2 Turn control knob clockwise to the pilot position 3 Press in control knob and turn clockwise N to the OFF position Sh
53. nal information con sult a qualified installer service agency or the gas supplier WARNING This appliance is for installa tion only ina solid fuel burning masonry or UL127 factory built fireplace or in an approved ventless firebox It is design certified for these installations in accor dance with ANSIZ21 11 2 Exception Do not install this appliance in a factory built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs WARNING This is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ventilation section on page 4 of this manual This appliance may be installed in an aftermarket permanently located manufactured mobile home where not prohibited by local codes This appliance is only for use with type of gas indicated on the rating plate This appliance is not convertible for use with other gases Aftermarket Completion of sale not for purpose of resale from the manufacturer save this manual for future reference DESA TABLE OF CONTENTS SAFETY INFORMATION TABLE OF CONTENTS SAFETY INFORMATION essent 2 PRODUCT IDENTIFICATION eene 3 EOGAL CODES een ees 4 UNPACKING 2 dede 4 PRODUCT FEATURES essent 4 AIR FOR COMBUSTION AND VENTILATION
54. ntact qualified service person Heater produces unwanted odors 1 Heater burning vapors from paint hair 1 Open window and ventilate room Stop spray glues cleaners chemicals new using odor causing products while carpet etc See IMPORTANT state heater is running ment above 2 Gas leak See Warning statement 2 Locate andcorrect all leaks see Check at top of page ing Gas Connections pages 12 and 13 Heater shuts off in use ODS operates 1 Not enough fresh air is available 1 Open window and or door for ventilation 2 Low line pressure 2 Contact local propane LP or natural gas company 3 ODS pilot is partially clogged 3 Clean ODS pilot see Cleaning and Maintenance page 21 Gas odor even when control knobisinOFF 1 Gas leak See Warning statement 1 Locate and correct all leaks see Check position at top of page ing Gas Connections pages 12 and 13 2 Control valve defective 2 Replace control valve Gas odor during combustion 1 Foreign matter between control valve 1 Take apart gas tubing and remove for and burner eign matter 2 Gas leak See Warning statement 2 Locate andcorrect all leaks see Check at top of page ing Gas Connections pages 12 and 13 Logs set cycles to pilot but room tempera 1 Thermostat sensing bulb needs to be 1 Reposition thermostat sensing bulb see ture drops to a lower than ideal level before log set comes back on repositioned For more information visit www Optional Positi
55. nue holding down control knob Repeat igniting operation until air is removed 5 Contactlocal propane LP gas company 6 Clean ODS pilot see Cleaning and Maintenance page 21 orreplace ODS pilot assembly 7 Replace gas regulator ODS pilot lights but flame goes out when control knob is released 1 Control knob not fully pressed in Control knob not pressed in long enough Equipment shutoff valve not fully open 4 Pilotflame not touching thermocouple which allows thermocouple to cool causing pilot flame to go out This problem could be caused by one or both of the following A Low gas pressure B Dirty or partially clogged ODS pilot 5 Thermocouple connection loose at con trol valve Thermocouple damaged Control valve damaged For more information visit www 1 Press in control knob fully After ODS pilot lights keep control knob pressed in 30 seconds 3 Fully open equipment shutoff valve 4 A Contact local propane LP or natu ral gas company B Clean ODS pilot see Cleaning and Maintenance page 21 orreplace ODS pilot assembly 5 Hand tighten until snug then tighten 1 4 turn more Replace pilot assembly Replace control valve ma 111160 01 TROUBLESHOOTING TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner does light after ODS pilot is lit 1 Burner orifice clogged 1 Clean burner see Cleaning and Main tenance
56. o operate You must provide adequate fresh air for these appliances This will insure proper venting of vented fuel burning appliances PROVIDING ADEQUATE VENTILATION The following are excerpts from National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation All spaces in homes fall into one of the three following ventilation classifications 1 Unusually Tight Construction 2 Unconfined Space 3 Confined Space The information on pages 4 through 6 will help you classify your space and provide adequate ventilation Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is defined as construction where a walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm 6x10 kg per pa sec m or less with openings gasketed or sealed and b weather stripping has been added on openable win dows and doors and eSsatechrcon 111160 01B AIR FOR COMBUSTION AND VENTILATION Continued c caulking or sealants are applied to areas such as joints around window and door frames between sole plates and floors between wall ceiling joints between wall panels at penetrations for plumbing electrical and gas lines and at other openings
57. o permanent openings one within 12 of the ceiling and Into Adjoining Into Adjoining Room one within 12 of the floor on the wall connecting the two spaces Room R Option 2 emove see options and 2 Figure 3 You can also remove door into Option 1 Door into Adjoining Room Option 3 adjoining room see option 3 Figure 3 Follow the National Fuel Gas Code ANSI Z223 1 NF PA 54 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two permanent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces Follow the National Fuel Gas Code ANSI Z223 I NFPA 54 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts IMPORTANT Do not provide openings for inlet or outlet air into Figure 3 Ventilation Air from Inside Building attic if attic has a thermostat controlled power vent Heated air entering the attic will activate the power vent LM PS ir Ps Outlet Air To Attic To Crawl Space Inlet Air ll i Ventilated Inlet Air BR Figure 4 Ventilation Air from Outdoors For more information visit www desatechrc
58. of air to mix with the gas This provides a clean burning flame Keep these holes clear of dust dirt lint and pet hair Clean these air inlet holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualified service person We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater than 30 PSI Your local computer store hardware store or home center may carry com pressed air in a can You can use a vacuum cleaner in the blow position If using compressed air in a can please follow the direc tions on the can If you don t follow directions on the can you could damage the pilot assembly 1 Shut off the unit including the pilot Allow the unit to cool for at least thirty minutes 2 Inspect burner pilot and primary air inlet holes on injector holder for dust and dirt see Figure 41 3 Blow air through the ports slots and holes in the burner 4 P ors no 111160 01B rmation visit www desatech com Logs Main Burner 4 Check the injector holder located at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the injector holder In case any large clumps o
59. om 111160 01B INSTALLATION INSTALLATION Check Gas Type Installation and Clearances for Vent Free Operation NOTICE This heater is intended for use as supple mental heat Use this heater along with your primary heating system Do not install this heater as your primary heat source If you have a central heating system you may run system s circulating blower while using log heater This will help circulate the heat from your log heater throughout the house In the event of a power outage you can use this heater as your primary heat source Ay WARNING A qualified service person must in stall heater Follow all local codes NOTICE State or local codes may only allow opera tion of this appliance in a vented configuration Check your state or local codes A WARNING Before installing in a solid fuel burn ing fireplace the chimney flue and firebox must be cleaned of soot creosote ashes and loose paint by a qualified chimney cleaner Creosote will ignite if highly heated A dirty chimney flue may create and distribute soot within house Inspect chimney flue and firebox for damage If damaged repair flue be fore operating heater A WARNING Seal any fresh air vents or ash clean out doors located on floor or wall of fireplace If not drafting may cause pilot outage or sooting Use a heat resistant sealant Do not seal chimney flue damper A WARNING Never install the heater
60. oning of Thermostat Sensing Bulb page 25 ave ChyGom 111160 01B OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB For Masonry and Factory built Metal Fireplace If your log set cycles to pilot but the room temperature drops to a lower than ideal comfort level before the log set comes back on you may want to reposition the thermostat sensing bulb The thermostat sensing bulb is located near the gas valve assembly on the mounting bracket This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applications For positioning the thermostat sensing bulb else where an adhesive backed mounting clip is available Tools needed 1 4 hex driver or socket 1 Remove logs Locate the gas valve assembly and thermostat sensing bulb see Figure 43 2 With 1 4 hex driver or socket loosen the thermostat screw Carefully slide the thermostat sensing bulb out of the retaining clamp see Figure 45 Note Do not remove the screw Make sure you tighten the screw after removing the thermostat sensing bulb IMPORTANT Do not force or bend the thermostat sensing bulb or capillary 3 The thermostat sensing bulb may be located to the lower right front side of fireplace Determine location of sensing bulb but do not mount sensing bulb until step 5 If you have a masonry fireplace see Figure 46 for location If you have a factory built m
61. ou bought this product yourself did you plan to purchase this type of product before going into the store Yes No Who selected the product Male Female Both 4 Whatis the population of your area Under 10 000 10 000 to 25 000 25 000 to 50 000 50 000 to 100 000 100 000 to 250 000 Over 250 000 5 What is your primary source of heat Propane LP Gas Fuel Oil Wood Natural Gas Electric Other 6 How was the product installed Professional Installer Self Other 7 Cost of product excluding sales tax 8 Cost to install product 9 Type of store where product was purchased Hardware Propane Dealer Natural Gas Utility Co Home Center Builder s Supply Fireplace or Hearth Shop Farm Store Other 10 What motivated you to buy this product Sudden Cold Weather Replace Older Model D I Y Home Project Emergency Back Up Heat Heater was on Sale Energy Savings High Efficiency Construction Project Other 11 How did you learn about this product brand O Advertising O Relative or Friend O Store Display O Other 12 Level of Education of Purchaser Some High School Completed High School Completed College Completed Graduate School 13 of Purchaser Under 20 O20 29 O30 39 O40 49 O50 59 O60 or Over 14 Buyer s total annual household income O Under 15 000 O 15 000 to 19 999 O 20 000 to 34 999 O 35 000 to 49 999 O 50 000 to 74 999
62. page 21 or replace burner orifice 2 Inlet gas pressure is too low 2 Contact local propane LP or natural gas company Delayed ignition of burner 1 Manifold pressure is too low 1 Contact local propane LP or natural Burner orifice clogged gas company 2 Clean burner see Cleaning and Main tenance page 21 or replace burner orifice Burner backfiring during combustion 1 Burner orifice is clogged or damaged 1 Clean burner see Cleaning and Main tenance page 21 or replace burner orifice 2 Damaged burner 2 Replace damaged burner 3 Gas regulator defective 3 Replace gas regulator Slight smoke or odor during initial operation 1 Not enough air 1 Check burner for dirt and debris If found clean burner see Cleaning and Maintenance page 21 2 Gas regulator defective 2 Replace gas regulator 3 Residues from manufacturing processes 3 Problem will stop after a few hours of and logs curing operation Moisture condensation noticedon windows 1 Notenoughcombustion ventilationair 1 Refer to Air for Combustion and Venti lation requirements page 4 Heater produces a whistling noise when 1 Turning control knob to HI position 1 Turn control knob to LO position and burner is lit when burner is cold let warm up for a minute 2 Airin gas line 2 Operate burner until air is removed from line Have gas line checked by local propane LP or natural gas company 3 Air passageways on heater blocked 3 Observe minimum installation clear ances see pages
63. rifice Injector 111124 01 111124 01 111124 01 111124 01 Burner Retainer Spring 102772 01 102772 01 102772 01 102772 01 Burner 101329 19 101329 20 101329 19 101329 20 Thermostat Gas Valve Assembly 102979 01 102979 01 102979 01 102979 01 Thermostat Bracket 098544 01 098544 01 098544 01 098544 01 Thermostat Clip 102445 01 102445 01 102445 01 102445 01 Piezo Ignitor 099387 09 099387 09 099387 09 099387 09 Pilot Tube 098271 10 098271 10 098271 10 098271 10 Ignitor Cable 104286 01 104285 01 104286 01 104285 01 ODS Pilot M11084 38 M11084 38 M11084 38 M11084 38 Hex Screw 8 18 x 38 098249 01 098249 01 098249 01 098249 01 Nut M5 099211 01 099211 01 099211 01 099211 01 Hex Screw 10 16 x 2 50 PARTS AVAILABLE NOT SHOWN 100563 01 100563 01 100563 01 100563 01 Warning Plate 101054 01 101054 01 101054 01 101054 01 Lighting Instructions Plate 100565 01 100565 01 100565 01 100565 01 Warning Plate Fastener 100639 01 100639 01 100639 01 100639 01 Caution Decal 101137 02 101137 02 101137 02 101137 02 Hardware Kit GA6060 GA6060 GA6060 GA6060 Lava Rock Er 102030 01 102030 01 Auxiliary Thermostat Mounting Clip DESA Por auo information visit www desatech com 111160 01B ILLUSTRATED PARTS BREAKDOWN Models CRL2718P CRL2718N CRL3124P and CRL3124N ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY CONTROLLED SEASONAL OAK MODELS CRL2718P CRL2718N CRL3124P AND CRL3124N ge
64. satechrcon 111160 01B PARTS LIST Models CRL2718P CRL2718N CRL3124P and CRL3124N 37 PARTS LIST VARIABLE MANUALLY CONTROLLED SEASONAL OAK MODELS This list contains replaceable parts used in your heater When ordering parts follow the instructions listed under Replacement Parts on page 26 of this manual KEY PART NUMBER NO CRL2718P CRL2718N CRL3124P CRL3124N DESCRIPTION 1 110243 01 110243 01 110242 01 110242 01 Back Log 1 110243 02 110243 02 110242 02 110242 02 Front Log 2 110242 03 110242 03 110242 03 110242 03 Crossover Log 3 102775 02CK 102775 02CK 102775 01CK 102775 01CK Painted Base Assembly 102844 01 102844 01 102844 01 102844 01 Lower Bracket M11084 38 M11084 38 M11084 38 M11084 38 Screw Hex Head 448 18 x 38 098867 10 098867 14 098867 10 098867 14 Gas Regulator 102780 05 102780 05 102780 05 102780 05 Outlet Burner Tube 102798 01 102798 01 102798 01 102798 01 Inlet Tube 099056 21 099056 20 099056 19 099056 18 Burner Orifice Injector 111124 01 111124 01 111124 01 111124 01 Burner Retainer Spring 102963 01 102963 01 102773 01 102773 01 Burner 102568 08 102568 07 102568 08 102568 07 Control Valve 098508 01 098508 01 098508 01 098508 01 Valve Retainer Nut 098354 01 098354 01 098354 01 098354 01 Control Knob 102445 01 102445 01 102445 01 102445 01 Piezo Ignitor 098249 01 098249 01 098249 01 098249 01 Nut M5 099387 08 099387 08 099387 08 099387 08 Pilot Tube 098271 10 098271 10 098271 10 098271 10 Igni
65. ssover Holes Log 7 Post Base Assembly Crossover Log 6 amp Post Middle Log 2 Figure 32 Installing Back Log Figure 31 Installing Crossover Log 7 Model CCL3930PTB NTB Only For more information visit www desatechrcom 111160 01B INSTALLATION Continued Front Log v Post Fingers Figure 33 Installing Front Log Crossover Log Hole in Back Log Figure 34 Installing Crossover Log For more info 111160 01B rmation visit www desatech com INSTALLATION Installing Logs Cont OPERATING HEATER Manually Controlled Models OPERATING HEATER MANUALLY CONTROLLED MODELS FOR YOUR SAFETY ag READ BEFORE LIGHTING BN WARNING If you do notfollow these instructions exactly a fire or explosion may result causing prop erty damage personal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire
66. t Eachlogis marked with anumber These numbers will help you identify U Shaped Slot the log when installing It is very important to install these logs exactly U Bend as instructed Do not modify logs Only use logs supplied with heater 1 Place the front log 1 on the grate fingers Make sure the front log rests firmly between the grate fingers and the grate base see Figure 24 Post Figure 22 Installing Front Log 3 Figure 24 Installing Front Log 1 CCL3930PTB NTB Shown For more information visit www esatech com 111160 01B INSTALLATION Installing Logs Cont INSTALLATION Continued 2 Place the base of the middle log 2 in the U shaped slots of the grate base The cutout on the right of the middle log should fit over the burner see Figure 25 Make sure the front of the middle Pins Middle Log po Crossover Log 4 log is resting on the tabs of the grate base 3 Locate pins on the bottom of back log 3 Slide these pins into the holes in the grate base behind the burner see Figure 26 4 Locate holes on the bottom of crossover log 4 Slide front hole onto the left pin CCL3924PTA NTA or CCL3930PTB NTB or middle pin CCL3018PA NA or CCL3018PTA NTA on the middle log 2 and the pin on the back log 3 See Figure 27 for placement 5 For CCL3924PTA NTA and CCL3930PTB NTB Only Locate pin and hole on the bottom of crossover log 5 Slide the pin into
67. tor Cable 104286 01 104285 01 104286 01 104285 01 ODS Pilot 098276 01 098276 01 098276 01 098276 01 Hex Head Plug 1 8 NPT mE o S Ce CE Cs Cs CE PARTS AVAILABLE NOT SHOWN 100563 01 100563 01 100563 01 100563 01 Warning Plate 101055 02 101055 02 101055 02 101055 02 Lighting Instructions Plate 100565 01 100565 01 100565 01 100565 01 Warning Plate Fastener 100639 01 100639 01 100639 01 100639 01 Caution Decal 101449 04 101449 04 101449 04 101449 04 Control Position Decal 101137 02 101137 02 101137 02 101137 02 Hardware Kit GA6060 GA6060 GA6060 GA6060 Lava Rock DESA FoOrimore information visit www desatech com 111160 01B PARTS CENTRAL PARTS CENTRAL These Parts Centrals are privately owned businesses They have agreed to support our customer s needs by providing original replacement parts and accessories Baltimore Electric 1348 Dixwell Avenue Hamden CT 06514 0322 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valparaiso IN 46383 9704 All States 219 462 7441 1 888 619 7060 sales portableheaterparts com techservice portableheaterparts com FBD 1349 Adams Street Bowling Green KY 42103 3414 270 846 1199 1 800 654 8534 Fax 1 800 846 0090 franktalk aol com Master Parts Dist 1251 Mound Ave NW Grand Rapids MI 49504 2672 616 791 0505 1 800 446 1446 Fax 616 791 8270 www nbmc com For more information
68. ttern visit www desatech com 111160 01B INSPECTING BURNERS Burner Primary Air Holes Main Burner CLEANING AND MAINTENANCE Cleaning Burner Injector Holder and Pilot Air Inlet Hole INSPECTING BURNER Continued BURNER PRIMARY AIR HOLES Air is drawn into the burner through the holes in the fitting at the entrance to the burner These holes may become blocked with dust lint or pet hair Periodically inspect these holes for any blockage and clean as necessary Blocked air holes will create soot MAIN BURNER Periodically inspect all burner flame holes with the heater running All slotted burner flame holes should be open with yellow flame present All round burner flame holes should be open with a small blue flame present Some burner flame holes may become blocked by debris or rust with no flame present If so turn off heater and let cool Remove blockage Blocked burner flame holes will create soot CLEANING AND MAINTENANCE A WARNING Turn off heater and let cool before cleaning A CAUTION You must keep control areas burner and circulating air passageways of heater clean In spect these areas of heater before each use Have heater inspected yearly by a qualified service person Heater may need more frequent cleaning due to exces sive lint from carpeting bedding material pet hair etc CLEANING BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE The primary air inlet holes allow the proper amount
69. utting Off Burner s Only pilot stays lit 1 Turn control knob clockwise N to the HI position 2 Press in and turn control knob clockwise N to the pilot position 111160 01B OPERATING HEATER Manually Controlled Models Manual Lighting Procedure OPERATING HEATER Thermostatically Controlled Models OPERATING HEATER Continued 1 Follow steps 1 through 5 under Lighting Instructions page 18 2 Depress control knob and light pilot with match 3 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob Now follow step 8 under Lighting Instructions column 2 on page 18 THERMOSTAT CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING 4 WARNING If you do notfollow these instructions exactly a fire or explosion may result causing prop erty damage personal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the
70. y to equipment shutoff valve for propane LP see Figures 18 and 19 Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 4 Correct all leaks at once Pressure Testing Heater Gas Connections 1 Open equipment shutoff valve see Figure 17 2 Open main gas valve located on or near gas meter for natural gas or open propane LP supply tank valve 3 Make sure control knob of heater is in the OFF position Check all joints from equipment shutoff valve to thermostat gas valve Thermostat Controlled Models to control valve Manually Controlled Models or to gas control Remote Ready Models see Figures 18 and 19 Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 5 Correct all leaks at once Equipment Shutoff Valve Closed Figure 17 Equipment Shutoff Valve Propane LP Equipment Supply Tank Shutoff Valve pl ee ol s 0 Ps 2 DI H Thermostat Gas Valve or O do Control Valve Location Figure 18 Checking Gas Joints Propane LP Gas Models POr IUOS nfo 111160 01B rmation visit www desatech com 6 Light heater see Operating Heater pages 17 and 19 manu ally controlled models or pages 19 and 20 thermostatically controlled models Check all other internal joints for leaks 7 Turn off heater see To Turn Off Gas to Appliance page 18 manually controlled mode

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