Dell Studio XPS 1340 User's Manual
Contents
1. 42 Technical Support and Customer SIIC puri oe 43 DellConnect eie rara raseri 43 Online Services i 43 AutoTech Service 44 Product Information 45 Returning Items for Repair Under Warranty or for Credit 45 Before You Balls 46 Contacting Dellb enw sacaran 47 Finding More Information and Resources dia na Setting Up Your Studio XPS Laptop This section provides information to help you set up your Studio XPS 1340 and connect the peripherals Before Setting Up Your Computer When positioning your computer ensure that you have easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 in at the back of the computer and a minimum of 5 1 cm 2 in on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is turned on NOTICE Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Studio XPS Laptop Connect the AC adapter A CAUTION The AC adapter works with worldwide power outlets However power connectors and power strips vary among countries Using an incompatible cable or incorrectly connecting the cable to a power strip or electrical2. 1 Hard drive activity light Turns 3 WiFi status light Turns on when on when the computer reads or writes wireless networking is enabled data A flashing light indicates hard Use the wireless control to quickly turn all drive activity wireless communication On or Off NOTICE To avoid loss of data never 4 Tl WWAN status light Turns on when turn offthe computer while the hard WWAN is enabled drive activity light is flashing 2 3 Bluetooth status light optional Turns on when a card with Bluetooth wireless technology is enabled E4 NOTE The card with Bluetooth wireless technology is an optional feature You may turn off the Bluetooth wireless function by either gently touching the wireless control or by right clicking the Bluetooth icon in the notification area of your taskbar and clicking Disable Bluetooth radio 15 Using Your Stud io XPSTM Right Side Features EC ExpressCard slot Supports one ExpressCard 1394 IEEE 1394 connector Connects to high speed serial multimedia devices such as digital video cameras Backlit keyboard Provides visibility in dark environments by illuminating characters on all the keys For more information see the Dell Technology Guide Using Your Studio XPS 4 Optical drive Can either play read or write to standard size and shape 12 cm CDs and DVDs Ensure that the side with print or writing is facin
3. Options Run IDT Audio Control Panel In the Jacks tab there are three connector icons Follow the instructions to finish the setup 12 1 Click the microphone icon select Device Rear Speakers and plug your rear speaker cable to the audio in microphone connector 2 Click the middle headphone icon select Device Center LFE Speaker and plug your center woofer speaker cable to the middle audio out headphone connector 3 Click the right headphone icon select Device Front Speaker and plug your front speaker cable to the right audio out headphone connector Removing and Replacing the Battery CAUTION Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers CAUTION Before removing the battery shut down the computer and remove external cables including the AC adapter Setting Up Your Studio XPS Laptop To remove the battery 1 Shut down the computer and turn it over 2 Slide the battery release latch to the unlock position 3 Slide the battery out To replace the battery slide the battery into the bay until the battery clicks into place 13 Using Your Studio XPS Your computer has several indicators controls buttons and features that provide information at a glance and time saving shortcuts for common tasks Device Status Lights 14 Using Your Studio XPS
4. Windows desktop Setting Up Your Studio XPS Laptop 3 Follow the instructions on the screen to complete the setup If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP perform the steps in the following section E4 NOTE If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later E4 NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 1 Save and close any open files and exit any open programs 2 Click Start 6 Control Panel 3 Under Network and Internet click Connect to the Internet The Connect to the Internet window appears 11 Setting Up Your Studio XPS Laptop 4 Select either Broadband PPPoE or Dial up depending on how you want to connect a Choose Broadband if you will use a DSL satellite modem cable TV modem or wireless technology connection b Choose Dial up if you will use an optional USB dial up modem or ISDN E4 NOTE If you do not know which type of connection to select contact your ISP 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup Setting Up 5 1 Audio Connections To set up 5 1 audio connections Click Start O Control Panel Additional
5. bits dual channel 2 64 bit buses 32 bits 16 Mbit PCI EX16 32 bits External V 92 56 K USB Modem Hardware Modem Universal Serial Bus USB 51 Basic Specifications Communications Network adapter Wireless Video Discrete Video type Video controller 52 10 100 1000 Ethernet LAN on system board internal WLAN half size Mini Card WWAN Mini Card with Bluetooth wireless technology UWB Mini Cards WWAN ExpressCard Bluetooth wireless technology integrated on system board GeForce 9500M GeForce 9400M G GeForce 9200M GS Video Video memory UMA Video type video controller video memory LCD interface Display support Audio Audio type Audio controller 256 MB dedicated memory integrated on system board GeForce 9400M G based on system memory LVDS VGA HDMI and DisplayPort 5 1 channel High Definition Audio IDT 92HD73C HDA Codec Audio Stereo conversion Internal Interface External Interface Speaker Internal speaker amplifier Volume controls 24 bit analog to digital and digital to analog High Definition Audio dual function microphone in connector two stereo headphones speakers connectors two 4 ohm speakers 2 watt per channel program menus media control buttons Basic Specifications Ports and Connectors IEEE 1394a 4 pin serial connector Mini Card two Type IIIA Mini Card slots one half size Mini Ca
6. chat The camera utilizes advanced facial recognition software to keep your computer secure This software learns your face and recognizes each time you login to your computer minimizing the need to manually login using passwords For more information click Start gt Programs FastAccess Facial Recognition Right digital array microphone Combines with the left digital array microphone to provide high quality sound for video conferencing and voice recording Using Your Studio XPS Media Wireless and Power Controls To use the media wireless and power controls gently touch the icon and then release The control s icon lights up for 2 seconds to confirm your selection and then fades away Turn on power or wake up from gt gt Play the next track or chapter sleep state amp Turn on off wireless El Mute the volume K lt Play the previous track or chapter I Turn down the volume O Stop ml Turn up the volume gt 00 Play or pause amp Eject the disc 23 Using Your Studio XPS Computer Base and Keyboard Features 24 1 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface It supports circular scrolling and zoom 2 Touch pad buttons 2 Provide left click and right click functions like those on a mouse 3 SD MMC MS Pro xD 8 in 1 Media Card Reader Provides a fast and convenient way to view
7. external power source to connect the USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may Using Support Tools not indicate a potential hard drive problem S M A R T Self Monitoring Analysis and Reporting Technology error possible hard disk drive failure This feature can be enabled or disabled in the BIOS setup See Contacting Dell on page 47 for assistance Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps 35 Using Support Tools Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 31 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print this procedure before you begin K NOTE Dell Diagn
8. 6 Dell Factory Image Restore 37 Dell Support Center 33 Dell support website 49 59 Index Dell Technology Guide for futher information 48 Device Status Lights 14 Diagnostic Checklist 46 disc drive supported disc sizes 19 discs ejecting 19 using 19 drivers and downloads 49 DVDs playing and creating 27 E email addresses for technical support 44 energy conserving 27 expansion bus 51 60 F finding more information 48 FTP login anonymous 44 H hardware problems diagnosing 35 Hardware Troubleshooter 35 horizontal and vertical stand options 5 installing the stand 5 internet connection 10 ISP Internet Service Provider 10 memory support 50 51 network connection fixing 29 0 order status 44 P power adapter size and weight 56 57 power problems solving 30 power strips using 6 processor 50 products information and purchasing 45 reinstalling Windows 37 resources finding more 48 Index restoring factory image 38 S setup before you begin 5 shipping products for return or repair 45 software features 26 specifications 50 support email addresses 44 support sites worldwide 43 system messages 34 system restore 37 7 technical support 43 V ventilation ensuring 5 61 Index W warranty returns 45 Windows reinstalling 37 Windows Vista 10 reinstalling 41 setup 10 wired network network cable connecting 8 wireless network connection 29 62 Printe
9. Options 3 Select Repair Your Computer The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator in the User name field then click OK 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears E4 NOTE Depending upon your configuration you may need to select Dell Factory Tools Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears E4 NOTE If you do not want to proceed with Dell Factory Image Restore click Cancel 8 Clickthe checkbox that appears to confirm that you want to continue reformatting the hard drive and restore the system software to the factory settings then click Next 39 System Restore Options The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory settings 9 Click Finish to reboot the computer Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installe
10. Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Gode icon and follow the directions E4 NOTE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Technical Support and Customer Service Dell s support service is available to answer your guestions about Dell hardware Our support staff uses computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 46 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Getting Help Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e
11. alent packing materials You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted Returns that are missing any of the preceding reguirements will be refused at Dell s receiving dock and returned to you 45 Getting Help Before You Call E4 NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag The Service Tag and Express Service Code are displayed on the Dell Support Centre Welcome page Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer s documentation is available 46 Diagnostic Checklist e Name e Date e Address e Phone number e Service Tag barcode on the back or bottom of the computer Express Service Code e Return Material Authorization Number if provided by Dell support technician e Operating system and version e Devices Expansion cards e Are you connec
12. and share digital photos music videos and documents stored on the following digital memory cards e Secure Digital SD memory card e Secure Digital Input Output SDIO card Multi Media Card MMC Memory Stick Memory Stick PRO e xD Picture Card Hi Speed SD e Hi Density SD Using Your Studio XPS 4 A Audio out headphone connectors 2 Connects one or two pairs of headphones or sends audio to a powered speaker or sound system The audio signal is the same for both connectors Audio in microphone connector Connects to a microphone or input signal for use with audio programs Consumer IR Infrared sensor for using the optional Dell Travel Remote 25 Using Your Studio XPS Backlit Keyboard Touch Pad Brightness Settings Press lt Fn gt lt gt keys to toggle between the three lighting states in the given order The three lighting states are e full keyboard touch pad brightness e no lighting e half keyboard touch pad brightness Touchpad Circular Scrolling and Zoom Settings To change the circular scrolling and zoom settings double click the Dell Touchpad icon on the right side of the taskbar In the Scrolling tab you can enable or disable scrolling or circular scrolling choose the scroll zone width and scroll speed In the Gestures tab you can enable or disable one finger zoom zoom in and out moving the finger upward or downward or the pinch zoom zoom in
13. and out by spreading two fingers or by bringing two fingers together 26 Optional Graphics Processor Feature Your computer features the revolutionary Hybrid SLI technology Hybrid SLI allows the central processor and graphics processor to work together and boost graphical performance Software Features E4 NOTE For more information about the features described in this section see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files and so on Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs DVDs listen to music and internet radio stations Your optical disc drive may support multiple disc media formats including CDs and DVDs You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to a disc saved on portable products such as MP3 players and handheld entertainment devices or played and v
14. computer turns off and then turn your computer on If you have other software problems Keep backup copies of your important data always e Use a virus scanning program to check your computer e Save and close any open files or programs and shut down your computer using the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer 32 Ensure that your computer meets the minimum hardware reguirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Uninstall and then reinstall the program if necessary Write down any error message that is displayed to help in troubleshooting Using Support Tools Dell Support Center The Dell Support Center helps you find service support and system specific information that you need For more information about Dell Support Center and available support tools click the Services tab at support dell com Click the icon in the taskbar to run the application The home page provides links to access e Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows Vista e Alerts Technical support alerts relevant to your computer e Assistance from Dell Technical Su
15. ctions on the screen to Wn i lete the installation 3 Click Exit if the Install Windows message A Oe ee Te appears 4 Restart the computer 5 When the DELL logo appears press lt F12 gt immediately E4 NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 41 Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 29 for information and procedures that pertain to the problem your computer is experiencing 2 See Dell Diagnostics on page 36 for procedures on how to run Dell Diagnostics 3 Fill out the Diagnostic Checklist on page 46 4 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 43 for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell on page 47 42 E4 NOTE Call Dell Support from a telephone near the computer so that the support staff can assist you with any necessary procedures E4 NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express
16. d in the U S A www dell com support dell com 0P464CA02 Printed in Malaysia www dell com support dell com 0P464CA02 Printed in China Printed on recycled paper www dell com support dell com 0P464CA02 Printed in Ireland www dell com support dell com 0P464CA02 Printed in Brazil www dell com support dell com 0P464CA02
17. d the new device driver See System Restore on page 37 40 NOTICE Before installing the operating system back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following items e Dell Operating System media e Dell Drivers and Utilities media E4 NOTE The Dell Drivers and Utilities media contains drivers that were installed during the assembly ofthe computer Use the Dell Drivers and Utilities media to load any required drivers Depending on the region from which you ordered your computer or whether you requested the media the Dell Drivers and Utilities media and Operating System media may not ship with your computer System Restore Options Reinstalling Windows Vista E4 NOTE The next steps change the boot The reinstallation process can take one to sequence for one time only On the next two hours to complete After you reinstall the start up the computer boots according to operating system you must also reinstall the the devices specified in the system setup device drivers virus protection program and program other software 6 When the boot device list appears highlight 1 Save and close any open files and exit any CD DVD CD RW Drive and press lt Enter gt open programs 7 Press any key to Boot from CD ROM 2 Insert the Operating System disc Follow the instru
18. e if available 29 Solving Problems The link integrity light on the network connector lets you verify that your connection is working and provides information on the status Green A good connection exists between a 10 Mbps network and the computer Orange A good connection exists between a 100 Mbps network and the computer e Yellow A good connection exists between a 1000 Mbps network and the computer Off The computer is not detecting a physical connection to the network E4 NOTE The link integrity light on the network connector provides the status only for wired cable connection The link integrity light does not provide status for wireless connections 30 Power Problems If the power light is off The computer is either turned off or is not receiving power Remove the AC adapter and try turning on the computer with the battery e Remove the battery and try turning on the computer with the AC adapter e Check both ends of the AC adapter cable connections Ensure that the light on the AC adapter is on If the light is not on try plugging the AC adapter into another electrical outlet The power battery lights on the hinges indicate the following On battery power e Solid white computer is running on battery power Solid amber battery is low e Flashing amber battery is critically low e Blinking white computer in in sleep state On AC adapter e Solid white compute
19. er Transfer files and settings 2 Click Back up files or Back up computer 3 Click Continue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard 28 Solving Problems This section provides troubleshooting information for your computer If you cannot solve your problem using the following guidelines see Using Support Tools on page 33 or Contacting Dell on page 47 A CAUTION Only trained service personnel should remove the computer cover See the Service Manual on the Dell Support website at support dell com for advanced service and troubleshooting instructions Network Problems Wireless Connections If the wireless network connection is lost The wireless control may have been unintentionally touched deactivating your wireless radios To turn on wireless again with the computer turned on gently touch the wireless control on the center control cover and then release You can manage the Wireless LAN using ntel PROSetfrom your taskbar You can also use Windows Wireless Network Connections accessed from the Control Panel to manage Wireless LAN e Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router Wired Connections If the wired network connection is lost The cable may be loose or damaged e Verify that both ends of the network cable are connected Try another network cabl
20. g upward when inserting discs NOTICE Do not use non standard size or shape discs including mini CDs and mini DVDs as you will damage the drive 12cm RY 17 Using Your Studio XPS er eSATA USB combo connector with PowerShare Connects to eSATA compatible storage devices such as external hard disk drives or optical drives or USB devices such as a mouse keyboard printer external drive or MP3 player This connector can also be used for charging USB devices when the computer is in power on off or sleep state This function may not work with certain external devices when the computer is in power off or sleep state even ifthey are compliant with the USB specification In such cases turn the computer on to charge the device E4 NOTE If the computer is powered off or turned to sleep state while the USB device is charging unplug the USB device and plug it in again to continue charging the device E4 NOTE The USB PowerShare automatically shuts off when only 10 of the total battery life remains AC adapter connector Connects to the AC adapter which powers the computer and charges the battery 7 Power light llluminates when the computer is powered on The different lights indicate the following On battery power e Solid white computer is running on battery power e Solid amber battery is low Flashing amber battery is critically low e Blinking wh
21. han its own January 2009 P N P464C Rev A02 Contents Setting Up Your Studio XPS Laptop 5 Media Wireless and Power Before Setting Up Your Computer 5 Controls 3 Connect the AC adapter e Computer Base and Keyboard Check the Wireless Control 7 ii i p re ptional Graphics Processor Connect the Network Cable Optional 8 faglia actos ge ot cen Ei O 0 O O d 26 Press the Power Controls a Se ahs 3 Software Features 26 Set Up Windows Vista 10 j Solving Problems 29 Connecting to the Internet Optional 10 i i Network Problems 29 Setting Up 5 1 Audio Connections 12 j Power Problems 30 Removing and Replacing the Battery 13 A Memory Problems 31 Using Your Studio XPS 14 Lockups and Software Problems 31 Device Status LightS 14 p Using Support Tools 33 Right Side Featur8S 16 Dell Support Center 33 Left Side Features 20 System Messages 34 Display Features 22 Hardware Troubleshooter 35 Dell Diagnostics 36 System Restore Options 37 System Restore eee eeee 37 Dell Factory Image Restore 38 Operating System Reinstallation 40 Getting Help
22. ible system board failure or real time clock RTC battery low Replace the battery See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 47 for assistance CPU fan failure CPU fan has failed Replace the CPU fan See the Service Manual on the Dell Support website at support dell com Hard disk drive failure Possible hard disk drive HDD failure during Power On Self Test POST see Contacting Dell on page 47 for assistance Hard disk drive read failure Possible hard disk drive failure during HDD boot test see Contacting Dell on page 47 for assistance Keyboard failure Keyboard has failed or the keyboard cable is loose No boot device available No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists e If the hard drive is your boot device ensure thatthe cables are connected and that the drive is installed properly and partitioned as a boot device e Enter system setup and ensure that the boot seguence information is correct or see the Service Manual on the Dell Support website at support dell com No timer tick interrupt A chip on the system board might be malfunctioning or system board failure See the Service Manual on the Dell Support website at support dell com USB over current error Disconnect the USB device Your USB device needs more power to function properly Use an
23. idth Depth Weight with 6 cell battery Configurable to less than Basic Specifications 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 22 5 mm to 37 2 mm 0 88 in to 1 46 in 319 3 mm 12 57 in 236 15 mm 9 29 in 2 2 kg 4 9 Ib 57 Basic Specifications Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment 0 66 GRMS 1 3 GRMS Operating Storage 58 Computer Environment Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant G2 or lower level as defined by ISA S71 04 1985 Index A airflow allowing 5 AutoTech 44 backups creating 28 C calling Dell 46 CDs playing and creating 27 chipset 51 computer capabilities 26 computer setting up 5 computer stand 5 connect ing tothe Internet 10 conserving energy 27 contacting Dell online 47 customer service 43 customizing your desktop 27 your energy settings 27 D damage avoiding 5 data backing up 28 DellConnect 43 Dell Diagnostics 3
24. iewed directly on connected TVs projectors and home theater equipment Using Your Studio XPS Customizing the Desktop You can customize your desktop to change the appearance resolution wallpaper screensaver and so on by accessing the Personalize appearance and sounds window To access the display properties window 1 Right click an open area of the desktop 2 Click Personalize to open the Personalize appearance and sounds window and learn more about your customization options Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer Microsoft Windows Vista provides three default options e Balanced This power option offers full performance when you need it and saves power during periods of inactivity 27 Using Your Studio XPS e Power saver This power option saves power on your computer by reducing system performance to maximize the battery life and by reducing the amount of energy consumed by your computer over its lifetime e High performance This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files 1 Click Start O Control Panel System and Maintenance Welcome Cent
25. ite computer is in sleep state On AC adapter e Solid white computer is powered on and battery is charged e Blinking white computer is in standby state Using the Optical Disc Drive NOTICE Do not use non standard size or shape discs including mini CDs and mini DVDs as you will damage the drive E4 NOTE Do not move the computer while playing or recording CDs and DVDs Place the disc in the center of the disc slot with the label facing upwards and gently push the disc into the slot The drive will automatically pull the disc in and begin reading its content Using Your Studio XPS To eject a disc from the drive gently touch the eject control amp The control will flash to confirm for a few seconds before ejecting the disc 19 Using Your Studio XPS Left Side Features E4 NOTE Do not connect devices to the DisplayPort connector and HDMI connector atthe same time 20 1 Power light llluminates when the computer is powered on The different lights indicate the following On battery power e Solid white computer is running on battery power e Solid amber battery is low e Flashing amber battery is critically low e Blinking white computer in in sleep state On AC adapter e Solid white computer is powered on and battery is charged e Blinking white computer is in standby state 2 Security cable slot Attaches a commercially avai
26. lable antitheft device to the computer E4 NOTE Before you buy an antitheft device ensure that it works with the security cable slot Using Your Studio XPS IOI VGA connector Connects to a monitor or projector la Network connector Connects your computer to a network or broadband device if you are using a cabled network signal USB connector Connects USB devices such as a mouse keyboard printer external drive or MP3 player D DisplayPort connector Digital interface standard connector that supports an external DisplayPort monitor Hom HDMI connector Connects to a TV for both 5 1 audio and video signals This connector cannot be used as an input port for HDMI K NOTE When used with a monitor only the video signal is read 21 Using Your Studio XPS Display Features The display panel holds a camera and accompanying dual digital array microphones 1 Display Your display can vary based on the selection you made when purchasing your computer For more information about displays see the Dell Technology Guide 2 Left digital array microphone Combines with the right digital array microphone to provide high quality sound for video conferencing and voice recording 22 3 Camera activity indicator Light that indicates when the camera is on and off Camera Built in camera for video capture conferencing and
27. mail addresses Dell Support websites support dell com e support jp dell com Japan only e support euro dell com Europe only 43 Getting Help Dell Support e mail addresses mobile_support us dell com support us dell com e la techsupport dell com Latin America and Caribbean countries only e apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses e apmarketing dell com Asian Pacific countries only e sales_canada dell com Canada only Anonymous file transfer protocol FTP e ftp dell com Log in as user anonymous and use your e mail address as your password AutoTech Service Dell s automated support service AutoTech provides recorded answers to the guestions 44 most freguently asked by Dell customers about their laptop and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your guestions For instructions on accessing the telephone number to call for your region see Contacting Dell on page 47 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call for your region for problems with your order see Contacting Dell on page 47 If you have a
28. ok system software or update drivers for your computer and readme files learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 48 See the Operating System media the Drivers and Utilities media K NOTE Drivers and documentation updates can be found on the Dell Support website at support dell com the Dell Technology Guide installed on your hard drive the Service Manual on the Dell Support website at support dell com K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find your Service Tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the back or bottom of your computer or on the Dell Support Center welcome page the Dell S
29. ostics works only on Dell computers Starting Dell Diagnostics The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Hold down the lt Fn gt key while pressing the power button to turn on the computer 36 3 Follow the on screen instructions E4 NOTE If your computer cannot display a screen image running the diagnostics will start testing the display The diagnostics beeps while testing the display If the display still does not show anything try connecting an external monitor or contact Dell see Contacting Dell on page 47 System Restore Options You can restore your operating system in the following ways System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files e Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem e If you received an Operating System disc with your computer you can use it to restore your operating s
30. outlet may cause fire or equipment damage Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector Setting Up Your Studio XPS Laptop Check the Wireless Control This control allows you to quickly turn off all your wireless radios Bluetooth WiFi and WWAN such as when you are asked to disable all wireless radios on an airplane flight Gently touching this control once turns off all wireless radios Gently touching this control again returns your wireless radios to their respective states they were in before you turned them off To turn on wireless with the computer turned on gently touch the wireless control on the center control cover and then release Setting Up Your Studio XPS Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Setting Up Your Studio XPS Laptop Press the Power Control Setting Up Your Studio XPS Laptop Set Up Windows Vista Your computer is pre configured with Windows Vista To set up Windows Vista for the first time follow the instructions on the screen These steps are mandatory and may take up to 15 minutes to complete The screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection NOTICE Do not interrupt the operating system s setup process Doing so may render your computer
31. oximate Basic Specifications 6 cell 9 cell smart lithium on 50 39 mm 1 98 inches 6 9 cell 26 3 mm 0 8 in 6 cell 41 9 mm 1 6 in 9 cell 204 9 mm 8 03 in 6 cell 259 3 mm 10 2 in 9 cell 0 33 kg 0 7 Ib 6 cell 0 48 kg 1 06 Ib 9 cell 11 1 VDC 4 hours 55 Basic Specifications Battery battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions see the Dell Technology Guide for more information Operating time 300 discharge charge cycles Life span approximate Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 1499F Coin cell CR 2032 battery 56 AC Adapter Input voltage Input current maximum Input frequency Output power Ouput current 90 W Ouput current 65 W Rated output voltage Dimensions 65 W E Series Height 100 240 VAC 15A 50 60 Hz 65 W or 90 W 5 62 A peak for 4 second pulse 4 62 A continuous 4 34 A peak for 4 second pulse 3 34 A continuous 19 5 VDC 16 mm 0 62 in AC Adapter Width Depth Weight without cables 90 W E Series Height Width Depth Weight without cables 64 mm 2 51 in 127 0 mm 5 0 in 0 29 kg 0 64 Ib 16 mm 0 62 in 70 mm 2 75 in 147 mm 5 7 in 0 345 kg 0 76 Ib AC Adapter Temperature ranges Operating Storage Physical Height W
32. pen files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt 3 Click Undo my last restoration and click Next Dell Factory lmage Restore NOTICE Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers that you installed after you received your computer If possible back up the data before using these options Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem E4 NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the method of last resort to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore Performing Dell Factory Image Restore 1 Turn on the computer 2 When the Dell logo appears press lt F8 gt several times to access the Vista Advanced Boot Options window System Restore
33. pport with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp e About Your System System Documentation Warranty Information System Information Upgrades amp Accessories The top of the Dell Support Center home page displays your computer s model number along with its service tag and express service code For more information about the Dell Support Center see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com 33 Using Support Tools System Messages If your computer has an issue or error it may display a System Message that will help you identify the cause and action needed to resolve the issue K NOTE If the message you received is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 47 for assistance Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine some consecutive number of times for the same error see Contacting Dell on page 47 for assistance 34 CMOS checksum error Poss
34. problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 47 Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 47 Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box 2 For the telephone number to call for your region see Contacting Dell on page 47 3 Include a copy of the invoice and a letter describing the reason for the return 4 Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 46 Getting Help indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 36 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credit Pack the eguipment to be returned in the original or eguiv
35. r is powered on and battery is charge e Blinking white computer is in a standby state Memory Problems If you experience memory problems e Check if the memory module is compatible with your computer Your computer supports DDR3 memory For more information about the type of memory supported by your computer see Basic Specifications on page 50 e Run the Dell Diagnostics see Dell Diagnostics on page 36 e Reseat the memory modules see the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory Solving Problems Lockups and Software Problems lf a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click the Applications tab 3 Select the program that is no longer responding 4 Click End Task If the computer stops responding NOTICE You might lose data if you are unable to perform an operating system shutdown Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button until the computer turns off and then turn your computer on 31 Solving Problems If a solid blue screen appears Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse press and hold the power button until the
36. rd slot Network adapter RJ 45 port 10 100 1000 USB one 4 pin USB 2 0 compliant connector eSATA one 4 pin eSATA USB combo connector Video 15 hole connector HDMI 19 pin connector DisplayPort 20 pin connector 53 Basic Specifications Display Type AntiGlare Dimensions Height Width Diagonal Maximum resolution Refresh rate Operating angle Luminance 54 13 3 inch WXGA WLED 13 3 inch WXGA CCFL 286 08 mm 11 26 in 178 8 mm 7 03 in 337 8 mm 13 29 in 1280 x 800 60 Hz 0 closed to 140 225 min 270 typ cd m LED 5 point avg 180 min 198 typ cd m CCFL 5 point avg Display Viewing Angles Horizontal Vertical Pixel pitch Controls 40 CCFL min 50 LED min 15 30 CCFL min 40 50 LED min 0 2235 mm brightness can be controlled through keyboard shortcuts see the Dell Technology Guide for more information Keyboard Backlit Number of keys Layout 86 103 U S and Canada 87 104 Europe 90 107 Japan OWERTY AZERTY Kanji Camera Pixel Video resolution Diagonal viewing angle Touch Pad X Y position resolution graphics table mode Size Width Height 1 3 2 0 megapixel 320x240 1600x1200 640x480 at 30 fps 66 240 cpi 61 9 mm 2 43 in sensor active area 39 04 mm 1 53 in rectangle Battery Type Depth Height Width Weight Voltage Charge time when the computer is off appr
37. studio gt lt SETUP GUIDE DOLL YOURS IS HERE Studio SETUP GUIDE Model PP17S Notes Notices and Cautions E4 NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice O 2008 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo XPS and DellConnect are trademarks of Dell Inc Intelis a registered trademark and Core is a trademark of Intel Corporation in the United States and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark of the Blu ray Disc Association Bluetoothis a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other t
38. ted to a network Yes No Network version and network adapter Programs and versions See your operating system s documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code e Description of problem and troubleshooting procedures you performed Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 E4 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area Getting Help To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 47 Finding More Information and Resources If you need to reinstall your operating system run a diagnostic program for your computer reinstall Notebo
39. unusable 10 Connecting to the Internet Optional E4 NOTE Internet Service Providers ISPs and ISP offerings vary by country To connect to the Internet you need a network connection or an external modem and an ISP E4 NOTE If an external USB modem is not a part of your original order you can purchase one from the Dell website at www dell com Setting Up a Wired Internet Connection If you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall connector before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions and see Setting Up Your Internet Connection on page 11 Setting Up a Wireless Connection See the documentation for your router for more information about how to set up and use your wireless network Before you can use your wireless Internet connection you need to connect to your wireless router To establish connection using a wireless router 1 Save and close any open files and exit any open programs 2 Click Start Connect To 3 Follow the instructions on the screen to complete the setup Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut 1 Save and close any open files and exit any open programs 2 Double click the ISP icon on the Microsoft
40. upport website at support dell com 49 Basic Specifications System Model Studio XPS 1340 This section provides basic information that you may need when setting up updating drivers for and upgrading your computer For more detailed specifications see the Service Manual on the Dell Support website at support dell com E4 NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer 50 Processor Type L2 cache Intel Core 2 Duo 3 MB 6 MB External bus frequency 1066 MHz ExpressCard ExpressCard GeForce 9400M G controller ExpressCard one ExpressCard slot connector 54 mm Cards supported ExpressCard 34 34 mm ExpressCard 54 54 mm 1 5 V and 3 3 V ExpressCard 26 pins connector size Memory Connectors Capacities Memory type Memory configuration possible two internally accessible SO DIMM sockets 512 MB 1 GB and 2GB 1066 MHz DDR3 SO DIMM 1GB 1 5GB 2GB 3 GB and 4 GB E4 NOTE For instructions on upgrading your memory see the Service Manual on the Dell Support website at support dell com Computer Information System Chipset Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI Bus Communications Modem type Modem controller Modem interface Basic Specifications GeForce 9400M G 64
41. ystem However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible 37 System Restore Options NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them E4 NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt E4 NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore 38 Undoing the Last System Restore E4 NOTE Before you undo the last system restore save and close all o
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