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Dell PowerEdge C6145 Hardware Owner's Manual

1. Table 5 1 System Configuration Switch Jumper Function OF On SW 1 NVRAM Clear Disable Enable SW 2 System Reset Disable Enable SW 3 Clear Password Enable Disable Enable SW 4 BMC NMI Enable Disable Enable E NOTE The in the table of system configuration jumper describes the default status and the default state is not active state 242 Jumpers and Connectors 3 5 Backplane With CPLD Jumper Settings A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Figure 5 17 Jumpers Installed on 3 5 Backplane With CPLD c_o gt Se Os DCBA DCBA j f ofofo el 1 Maey 1 J f mm ELEL 2 BEE 9 o all am gt ml Disable Enable Table 5 2 Jumpers Installed on 3 5 Backplane With CPLD Jumper Function Off On A LED Control Disable Enable B Reserved C Protocol Select PC Protocol Selected er Selected D MLB Mode Select Normal Operation LED Test E NOTE The in the table of backplane jumper describes the default status and the default state is not active state Jumpers and Connectors 243 3 5 Ba
2. Activity LED Status LED Function Green Green Amber Slot Empty Off Off Off Drive On Blinking On Off line Access when active Drive Failed Off Off On 150 ms Blinking Off 150 ms when active Drive Blinking On 400 ms Off Rebuilding when active Off 100 ms Drive Off On 3000 ms Off 3000 ms Rebuilding Blinking Off 3000 ms Off 3000 ms Abort when active Off 3000 ms On 3000 ms Off 3000 ms Off 3000 ms Predicted Off On 500 ms Off 500 ms Failure Blinking Off 500 ms On 500 ms SMART when active Off 1000ms Off 1000 ms Drive Identify Blinking On 250 ms Off Preparing for when active Off 250 ms removal About Your System 15 Table 1 2 Hard Drive Status Indicators For 3 5 Hard Drive Backplane With Expander Hard Drive Function Activity LED Status LED Type Green Green Amber SAS Slot Empty Off Off Off Drive On Blinking On Off line Access when active Drive Failed Off Off On 125 ms Blinking Off 125 ms when active Drive Blinking On 400 ms Off Rebuilding when active Off 100 ms Drive Off On 3000 ms Off 3000 ms Rebuilding Blinking Off 3000 ms Off 3000 ms Abort when active Off 3000 ms On 3000 ms Off 3000 ms Off 3000 ms Predicted Off On 500 ms Off 500 ms Failure Blinking Off 500 ms On 500 ms SMART when active Off 1000 ms Off 1000 ms Drive Blinking On 250 ms Off Identify when active Off 250 ms Preparing for removal 16 About Your System Table 1 3 Hard Drive Status Indicators For 2 5
3. 1 Mini SAS connector 2 PCI E Gen2 x8 connector 3 SAS mezzanine card 4 SGPIO connector B 5 SAS port 5 6 SAS port 4 Jumpers and Connectors 237 10GbE Mezzanine Card Connectors Figure 5 12 10GbE Mezzanine Card Connectors eE TIRANA ERIE HOK HOR E Gen2 x8 connector SFP port 0 PCI 2 4 10GbE mezzanine card SFP port 1 1 3 Jumpers and Connectors 238 Fan Controller Board Connectors Figure 5 13 Fan Controller Board Connectors 234 8 front panel connector for system board 4 not used front panel connector for system board 3 not used system fan board power connector 1 system fan speed control jumper FCB firmware update connector PMbus connector 2 hard drive backplane connector system fan connector 3 system fan connector 2 front panel connector 1 10 12 14 16 18 m 11 10 9 front panel connector for system board 2 front panel connector for system board 1 FCB firmware recovery and PS ON connector system fan board power connector 2 product ID select and power throttling disable jumper PMbus connector 1 system fan connector 4 front panel connector 2 system fan connector 1 Jumpers and Connectors 239 E NOTE Pin 9 and pin 10 of FCB firmware recovery and PS ON connector are used for firmware rec
4. 1 screw 2 2 LSI 9265 81 RAID battery assembly 3 system board assembly Installing the LSI 9265 81 RAID Battery Assembly I Place the LSI 9265 81 RAID battery assembly in position on the system board assembly See Figure 3 20 2 Replace the screws securing the LSI 9265 81 RAID battery assembly to the system board assembly See Figure 3 20 3 Connect the cable connecting to the LS 9265 81 card 4 Install the system board assembly See Installing a System Board Assembly on page 116 5 Reconnect the system to the electrical outlet and turn the system on including any attached peripherals 146 Installing System Components Removing the LSI 9265 8i RAID Battery A WI CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The information in this section applies only to systems intalled with the LSI 9265 81 card Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Disconnect the cable connecting to the LSI 9265 81
5. Disabled default Using the System Setup Program 81 Server Menu This page enables you to configure Server parameters Scroll to this item and press Enter to view the following screen Main Advanced Boot Secur ity BI Server TG Server Settings Status Of BMC IPMI Version 2 0 BMC Firmware Revision FCB Firmware Revision NIC 1 MAC Address NIC 2 MAC Address gt System Management a Working Working 0106 0118 00 26 6C FA 80 D8 00 26 6C FA 80 D9 Remote Access Configuration gt IPMI Configuration WHEA Support IPMI detection Restore on AC Power Loss gt View BMC System Event Log BMC PEF status Disabled Enab led Power Off Select Screen Select Item r Go to Sub Screen General Help Save and Exit Exit Option Description WHEA Support Enables or disables Windows Hardware Error Disabled default Architecture Enables IPMI detection BMC will be detected by IPMI detection OSs which support plug and play loading of an IPMI driver Do not enable if your OS does not support this driver Restore on AC Power Loss Power Off default System action to take on AC power loss recovery AC Power Recovery Delay Immediate default Select the time of system power on after BMC initiate Immediate Power on directly after BMC initiate 82 Using the System Setup Program Option Description Random Randomly select time to power on User define
6. Asserted MLB TEMP 3 Temperature Upper Non Recoverable Going High Asserted MLB TEMP 3 Temperature Upper Non Critical Going High Deasserted MLB TEMP 3 Temperature Upper Critical Going High Deasserted Sensor Sensor Name 24h MLB TEMP 4 FCB a Ambient 1 Sensor Type Voltage 14h PS 12V Event Upper non recoverable event deasserted Upper non critical event asserted Upper critical event asserted Upper non recoverable event asserted Upper non critical event deasserted Upper critical event deasserted Upper non recoverable event deasserted Upper critical event asserted Lower non critical event asserted Event Log MLB TEMP 3 Temperature Upper Non Recoverable Going High Deasserted MLB TEMP 2 Temperature Upper Non Critical Going High Asserted MLB TEMP 2 Temperature Upper Critical Going High Asserted MLB TEMP 2 Temperature Upper Non Recoverable Going High Asserted MLB TEMP 2 Temperature Upper Non Critical Going High Deasserted MLB TEMP 2 Temperature Upper Critical Going High Deasserted MLB TEMP 2 Temperature Upper Non Recoverable Going High Deasserted FCB Ambient 1 Temperature Upper Critical Going High Asserted PS 12V Voltage Lower Non Critical Going Low Asserted About Your System 33 Sensor Sensor Name 15h PS 5V 34 About Your System Event Lower critical event asserted Lower non recoverable ev
7. nn Item Cable From To LSI 9265 8i Card RAID Battery and HDD to Backplane SATAII Connectors RAID battery RAID battery connector RAID battery cable J4 connector SAS SGPIO Mini SAS connector A amp SATAII connectors cable Mini SAS connector B 0 5 and SGPIO A amp B 144 Installing System Components LSI 9265 81 RAID Battery Optional Removing the LSI 9265 8i RAID Battery Assembly A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The information in this section applies only to systems with the optional RAID controller card Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Disconnect the cable connecting to the LSI 9265 81 card Remove the two screws securing the LSI 9265 81 RAID battery assembly to the system board assembly and lift the LSI 9265 81 RAID battery assembly away from the system board assembly See Figure 3 20 Installing System Components 145
8. For a full listing of country region click All Click All Support from Support menu 2 Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you 246 Getting Help Index A about your system 11 B back panel features 17 backplane installing 187 removing 184 backplane jumper settings 243 244 batteries troubleshooting 217 battery system replacing 169 blank hard drive 105 C Cable Routing for Fan Control Board 194 Cable Routing for Power Distribution Board 191 collecting system event log 25 contacting dell 246 cooling fans installing 176 removing 175 troubleshooting 220 D damaged systems troubleshooting 217 daughter card installing 153 157 160 removing 151 155 158 Dell contacting 246 drive blank installing 106 removing 105 E expansion card installing 127 132 142 removing 125 129 139 troubleshooting 225 expansion card connector installing 150 removing 149 F fan controller board removing 192 features and indicators front panel 12 front panel features 12 front panel installing 203 front panel removing 200 Index 247 H hard drive installing hot swap hard drive 107 removing 106 removing a hot swap hard drive 106 troubleshooting 222 heat sink installing 119 heat sink removing 118 heat sinks installing 119 removing 118 I indicator codes AC power 23 ha
9. Handle the memory modules by the card edges and avoid touching the components on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Locate the memory module sockets See Figure 3 31 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket See Figure 3 32 Handle each memory module only on either card edge making sure not to touch the middle of the memory module Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to the electrical outlet and turn the system on including any attached peripherals Installing System Components Inst alling the Memory Modules AN WARNING The memory modules are hot to the touch for some time after the A VWI Ea system has been powered down Allow time for the memory modules to cool before handling them Ha
10. hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Disconnect front panel cables from the fan controller board See Figure 3 48 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Remove the screws that secure the hard drive cage to the chassis See Figure 3 42 Remove the screws that secure the front panel assembly to the chassis See Figure 3 43 Remove the hard drive cage from the chassis See Figure 3 43 Remove the screws that secure the front panel assembly to the hard drive cage See Figure 3 53 Remove the front panel assembly from the hard drive cage See Figure 3 53 Installing System Components 201 Figure 3 53 Removing and Installing a Front Panel Assembly 1 front panel assembly 2 screw 2 11 Push aside the retention hooks on the front panel assembly See Figure 3 54 12 Remove the front panel from the front panel assembly See Figure 3 54 202 Installing System Components Figure 3 54 Removing and Installing a Front Panel 1 3 front panel assembly 2 front panel retention hooks Installing the Front Panel A CAUTION Many repairs may only be done by
11. if the devices are For the next system boot set the IPL Token Setup Option Description ROMs if the devices are available For the next system boot set the IPL priority to diskette IDE CD ROM De POQISEO DEVES T hard drive option ROMs if the devices are available For the next system boot set the IPL priority to IDE CD ROM diskette Me FOTSPOR DR M hard drive option ROMs if the devices are available Enable the system BIOS on the next 005C TOKEN RBU EN reboot to search for an operating system initiated BIOS update image Disable the BIOS update This value is set DONN EL DE by the BIOS on each reboot of the system Enable the system s primary embedded network interface controller but does not GE NGLOpto ROM enable the NIC s associated PXE or RPL boot ROM 0087 Onboard VGA prior Onboard VGA when system power on 0088 Add in VGA prior Add in VGA when system power on 009B Legacy USB Support Enable USB emulation 009C Legacy USB Support Disable USB emulation 00A1 EE T ET After an AC power loss when AC power is restored the system will stay off After an AC power loss when AC power is 00A2 Restore on AC power Loss restored the system will return to the state was in when power was lost 00A3 katorda AC Sower boss After an AC power loss when AC power is restored the system will power on Enable the system s secondary embedded s network interface controller but doe
12. when you replace them to prevent the cables from being pinched or crimped Remove the hard drive cage from the chassis See Figure 3 43 Disconnect the cable from the sensor board Remove the screw that secures the sensor board to the hard drive cage See Figure 3 55 Remove the sensor board from the hard drive cage See Figure 3 55 Installing System Components 205 Figure 3 55 Removing and Installing the Sensor Board PN T 1 sensor board 2 screw Installing the Sensor Board for 3 5 Hard Drive System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Replace the sensor board into the hard drive cage See Figure 3 55 Replace the screw that secures the sensor board to the hard drive cage See Figure 3 55 Connect the sensor board cable to the sensor board Replace the hard drive cage into the chassis See Figure 3 43 Ww KR Ww Replace the screws that secure the hard drive cage to the chassis See Figure 3 43 Connect all the cables to the backplane See Figure 5 3 for 3 5 hard 206 Installing System Components drives You must route these cables properly through
13. 113 Installing a Power Supply scesescsessessessessessesseeseesesesaeestesesseesteeeeeeees 114 System Board Assembly s ssscssssssssssssssssssssssssscsessssacsessssscssssesseeasseess 115 Removing a System Board Assemblly ssscsssssssesesseesteeeeeeeees 115 Installing a System Board Assembly ssessscsessessseesesseesteseeeeeees 116 FT ES 116 Removing the Air Duct e esseveserevevseseresereree 116 Installing the Air Duct s eeesvmnsmmnnmmeeessni 117 Heat Sinks munn esnmivsesevtrtnnnjeevjadeeiajdspidder sd Sen Niveaa oaken saisaitia 118 Removing the Heat Sink cseessscsessessesseesesseesseeseesesseeaeeseesessesseeseeeeees 118 Contents 5 Installing the Heat Sink csseessesesessessessesseeseeseeseeseeaeestesessesseeeeeeees 119 PROGESSOMS amp usccosccesnsstiecccoercserdecscusccuscutoatnyerseccinrsndtnesstedctuetcrsnescrseceiventeacteemeence 121 REMOVING a Processor E EAEE T 122 Installing a Processor c cscsessesesesesssessssesesessssesssssesessssesssessseesaseeeees 124 Expansion Card Assembly and Expansion Card s csscssssssssseeseeees 125 Removing the Expansion Card c sccscsessssseessessesesseesesessesseeeeeeeesees 125 Installing the Expansion Card cccscscsssssssesseeessesseeseseeseeseeseeeneeeees 127 LST 92G0 Bi TEEN 129 Removing the LSI 9260 8 Card cccscsessesseessecesseseeseeessesseeeeeeneeeees 129 Installing the LSI 92
14. 69 1 0 Virtualization BIOS SETUP UTILITY 4 Advanced Configure 1 0 Virtualization Parameters Options SR I0U Supported Disabled Disabled Enabled Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 Copyright 1985 2010 American Megatrends Inc Option Description SR IOV Supported Sets this item to enable or to disabe Disabled default 70 Using the System Setup Program Boot Menu This page enables you to set POST boot parameters Scroll to this item and press Enter to view the following screen Main Advanced Boot Secur ity Server Exit Boot Settings Configure Settings 1 during System Boot Boot Settings Configuration Boot Device Priority Hard Disk Drives Removable Drives CD DVD Drives USB Drives Network Drives Select Screen Select Item Go to Sub Screen General Help Save and Exit Exit v02 69 CO Copyright 1985 2010 American Megatrends Inc Option Description Boot Settings Configuration Configure Settings during System Boot Nn Boot Device Priority pecifies the Boot Device Priority sequence Specifies the Boot Device Priority Sequence from Hard Disk Drives available Hard Drives Specifies the Boot Device Priority sequence from Removable Drives vailable Removable Drives p Nn pecifies the Boot Device Priority sequence from ERE CD DVD fare available CD DVD Drives Using the System Setup Progr
15. Board Assembly on page 115 Disconnect all the cables from the Mellanox card Remove the three screws that secure the Mellanox card assembly See Figure 3 28 Lift the Mellanox card assembly away from the mezzanine card bridge board on the system board See Figure 3 28 Installing System Components Figure 3 28 Removing and Installing the Mellanox Card Assembly YS 5 Me P N screw 3 2 Mellanox card assembly 3 mezzanine card bridge board 4 system board assembly 6 Remove the three screws that secure the Mellanox card to the bracket See Figure 3 29 Remove the Mellanox card from the bracket See Figure 3 29 Installing System Components 159 Figure 3 29 Removing and Installing the Mellanox Card 1 screw 3 2 Mellanox card 3 mezzanine card bracket Installing the Mellanox Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Put the two ports of the Mellanox card through the two slots of the bracket See Figure 3 29 2 Install the three screws to secure the Mellanox card to the bracket See Figure 3 29 3 Install the Mellanox card assembly to the mezza
16. Enter the System Setup program to confirm that the battery is operating properly See Using the System Setup Program on page 46 10 Enter the correct time and date in the System Setup program s Time and Date fields 11 Exit the System Setup program 170 Installing System Components System Board Removing a System Board A vi hw A 9 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Remove the air ducts See Removing the Air Duct on page 116 Remove the heat sink See Removing the Heat Sink on page 118 Remove the expansion card assembly See Removing the Expansion Card on page 125 If installed remove the SAS mezzanine card or 1OGbE mezzanine card See Removing the SAS Mezzanine Card on page 151 or Removing the 10GbE Mezzanine Card on page 154 Disconnect the hard drive and power cables from the system board Remove the eight screws and then slide the system board See
17. Figure 3 34 CAUTION Do not lift the system board by grasping a memory module processor or other components Grasp the system board by the edges and lift the system board away from the system board assembly See Figure 3 34 Installing System Components 171 Figure 3 34 Removing and Installing the System Board 1 screw 8 2 system board 3 system board assembly Installing a System Board Unpack the new system board 2 Holding the system board by the edges slide the system board into the system board assembly See Figure 3 34 3 Replace the eight screws to secure the system board to the system board assembly See Figure 3 34 4 Transfer the processors to the new system board See Removing a Processor on page 122 and 172 Installing System Components 1 12 Op Installing a Processor on page 124 Remove the memory modules and transfer them to the same locations on the new board See Removing the Memory Modules on page 166 and Installing the Memory Modules on page 167 Replace the air ducts See Installing the Air Duct on page 117 Connect the hard drive and power cables to the system board If applicable install the SAS mezzanine card See Installing the SAS Mezzanine Card on page 153 Install the expansion card assembly See Figure 3 11 on page 127 Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to its electrical outlet and turn
18. Installing the Backplane From the Hard Drive Cage 1 3 5 hard drive cage 2 3 5 hard drive backplane 3 screw 10 Installing the 3 5 Hard Drive Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Install the backplane into the hard drive cage See Figure 3 44 2 Replace the screws that secure the backplane to the hard drive cage See Figure 3 44 3 Replace the hard drive cage into the chassis See Figure 3 43 4 Replace the screws that secure the front panel assemblies to the chassis See Figure 3 43 5 Connect all cables to the backplane See Figure 5 3 for 3 5 hard drives Installing System Components 187 10 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the fan controller board See Figure 3 48 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Replace the screws that secure the hard drive cage See Figure 3 42 Close the system see Closing the System on page 174 Replace the hard drives See Insta
19. Installing the Mezzanine Card Bridge Board 1 mezzanine slot 2 mezzanine card bridge board Installing the Mezzanine Card Bridge Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Install the mezzanine card bridge board into the mezzanine slot on the system board See Figure 3 30 2 Install the mezzanine card See Installing the SAS Mezzanine Card on page 151 and Installing the 10GbE Mezzanine Card on page 156 3 Install the system board assembly See Installing a System Board Assembly on page 116 4 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 162 Installing System Components System Memory Each system board has thirty two unbuffered or registered DDR3 DIMM slots for the installation of up to thirty two DDR3 800 1066 1333 memory chips to support the four processors See System Board Connectors on page 229 for the location of the memory modules Supported DIMM Configuration For the sequence of the thirty two DIMM sockets see Figure 3 31 When you insert the SR DR DIMM s always start with CHA_DIMM1 See T
20. Option Description IP Address Enter IP address in decimal in the form of XXX XXX XXX XXX XXX less than 256 and in decimal only K NOTE When BMC IP status is static this item is userful 88 Using the System Setup Program Subnet Mask Configuration Select Subnet Mask item in the IPMI Configuration screen to view the following submenu BIOS SETUP UTILITY H Subnet Mask Configuration Enter Subnet Mask in gt decimal in the forn of Parameter Selector 06 KKK KKK KKK KKK Subnet Mask 000 000 000 0001 KKK less than 256 Current Subnet Mask in BMC 255 255 255 000 and in decimal only Select Screen Select Item General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Subnet Mask Enter Subnet Mask in decimal in the form of XXX XXX XXX XXX XXX less than 256 and in decimal only E NOTE When BMC IP status is static this item is userful Using the System Setup Program 89 Default Gateway IP Configuration Select Default Gateway IP item in the IPMI Configuration screen to view the following submenu BIOS SETUP UTILITY Default Gateway IP Configuration Enter Default Gateway IP in decimal in the Parameter Selector 12 form of XXX KKK KKK Default Gateway IP 000 000 000 0001 KKK XXX less than 256 Default Gateway IP in BMC 010 003 025 254 and in decimal only Select Screen Select Item General H
21. System Setup Program 57 Power Management Advanced Platform Management Link Scroll to this item and press Enter to view the following screen Power Management Chassis CAP value BIOS SETUP Power Management Configuration Set POWER mode If select Maximum APML Performance PowerNow 450 function will be disabled If select Sled Power Capping Deactivate OS control or APML PowerNow function will be enabled Sled Power Capping can be activate by DCMI or APML Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description APML Selects Power Management to AMD Advanced Platform Management Link mode Chassis CAP value The setting controls PSU power with the power wattage limit ranging from 450 to 2800 W The value is sent to BMC by IPMI command and BMC controls PSU power 58 Using the System Setup Program Memory Configuration Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Memory Configuration Reserve a spare memory S Sparing Enable Disabled DIMM Voltage Auto rank in each node Memory Timing Parameters CPU Node 01 Current DIMM Voltage 1 5U Memory CLK 1333 MHz Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 CO Copyright 1985 2010 American Megatrends Inc Option Description CS Sparin
22. User selects the time The Delay Time will be shown in the Setup screen when AC Power Recovery Delay is set to User define The value of Delay Time will change to 30 after rebooted if it is less than 30 The value of Delay Time will change to 255 after rebooted if it is larger than 255 View BMC System Event Log View all events in the BMC Event Log It will take a maximum of 15 seconds to read all BMC SEL records Clear BMC System Event Log Clears the BMC System Event Log BMC PEF Status Disabled default Enables or disables the BMC PEF status Using the System Setup Program 83 System Management Scroll to this item and press Enter to view the following screen System Management Server Board ial Number 147520100 NIC 1 MAC Address 60 26 6C FA 71 NIC 2 MAC Address 00 26 6C FA 71 System Part Number AGG System Serial Number 1234567 Chassis Part Number A00 Chassis Serial Number 7777 BIOS Version 2 4 0 BMC Device ID 25 Select Screen BMC Firmware Revision 0106 Select Item FCB Firmware Revision 0118 Change Option Fl General Help F10 Save and Exit ES Exit v2 69 0 Copyright 1985 2010 American Megatrends Inc 84 Using the System Setup Program Remote Access Configuration Scroll to this item and press Enter to view the following screen T BIOS SETUP UTILITY Configure Remote Access type and parameters Select Remote Access tupe Remot
23. When installing a hard drive carrier ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable A CAUTION To prevent data loss ensure that your operating system supports hot swappable drive installation See the documentation supplied with the operating system I Remove the four screws See Figure 3 4 2 Lift the hard drive out of the hard drive carrier 108 Installing System Components Figure 3 4 Removing and Installing a Hard Drive From the Hard Drive Carrier 1 3 hard drive 2 screw 4 hard drive carrier Installing a Hard Drive Into a Hard Drive Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the hard drive into the hard drive carrier See Figure 3 4 Secure the hard drive to the hard drive carrier with four screws See Figure 3 4 Installing System Components 109 Power Supplies E NOTE The following table lists the maximum supported configuration where power sup
24. You and Your System A WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself A WARNING Before removing the system cover disconnect all power then unplug the AC power cord and then disconnect all peripherals and all LAN lines A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installation Problems Perform the following checks when you troubleshoot installation problems e Check all cable and power connections including all rack cable connections e Unplug the power cord and wait for one minute Then reconnect the power cord and try again e Ifthe network is reporting an error verify that the system has enough memory and disk space e Remove all added peripherals one at a time and try to turn on the system If after removing a peripheral the system works it may be a problem with the peripheral or a configuration problem between the peripheral and the system Contact the peripheral vendor for assistance e If the system does not power on check the LED display If the power LED is not on you may not
25. a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 115 WN Remove the air duct s See Removing the Air Duct on page 116 A WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary for proper thermal conditions 4 Using a Phillips screwdriver loosen one of the heat sink retention 118 Installing System Components 1 screws See Figure 3 8 Wait for 30 seconds for the heat sink to loosen from the processor Remove the other heat sink retention screw Gently lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up TIDLIGE N x K EN V AN OG BNS screw 2 2 heat sink Installing the Heat Sink A CAUTION Many repairs may only be done by
26. a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Using a clean lint free cloth remove thermal grease from the heat sink Apply new thermal grease evenly to the center of the top new processor Installing System Components 119 A CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the processor socket 3 Place the heat sink on the processor Make sure the guide pin is inserted through the slot of the heat sink See Figure 3 8 4 Using a Phillips screwdriver tighten the two heat sink retention screws 5 Install the system board assembly See Installing a System Board Assembly on page 116 6 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 7 Install the air duct s See Installing the Air Duct on page 117 120 Installing System Components Processors The following tables list the limited configurations of the C6145 system for proper thermal conditions Table 3 5 Limited Configuration Matrix for Proper Thermal Condition on 2 Node System Processor Hard Drive G34TDP OTY Note 3 5 x12 No
27. a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Push aside the retention hooks on the front panel assembly and place the front panel into the front panel assembly See Figure 3 54 Replace the front panel assembly into the hard drive cage See Figure 3 53 Replace the screws that secure the front panel assembly to the hard drive cage See Figure 3 53 Installing System Components 203 VWI Replace the hard drive cage into the chassis See Figure 3 43 Replace the screws that secure the front panel assembly to the chassis See Figure 3 43 Replace the screws that secure the hard drive cage to the chassis See Figure 3 42 Connect front panel cables to the fan controller board See Figure 3 48 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect all the cables to the backplane See Figure 5 3 for 3 5 hard drives and Figure 5 7 for 2 5 hard drives You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Close the system See Closing the System on page 174 Replace the hard drives See Insta
28. and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Place the fan controller board into the chassis and slide it into place See Figure 3 47 2 Replace the screw to secure the fan controller board to the chassis See Figure 3 47 3 Connect all the cables to the fan controller board See Figure 3 48 Installing System Components 193 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 4 Replace the power distribution boards See Installing a Power Distribution Board on page 190 Close the system See Closing the System on page 174 6 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Cable Routing for Fan Control Board Figure 3 48 Cable Routing Fan Control Board SF C Item Cable From To Fan Control Board Hard drive Hard drive backplane Backplane backplane PC connector J17 cable Q System fan System fan connectors System fans 194 Installing System Components Item Cable From To Fan Control Board cables J12 J19 J11 J16 Front panel Front panel connectors Front panels cables J31 J32 Front panel Front panel c
29. be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Align the cooling fan and slide it in the cooling fan bracket until the cooling fan is firmly seated See Figure 3 36 E NOTE The fan blades should face the front panel of the system 2 Connect the fan s power cable to the connector on the fan controller board See Figure 3 48 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 176 Installing System Components 3 4 Close the system See Closing the System on page 174 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals ddle Planes Removing the Middle Planes A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the syste
30. changing the password or making other changes to the security setup K NOTE Only items in brackets can be modified Items that are not in brackets are display only System Setup Options at Boot lt F2 gt Initiate Setup during POST lt F9 gt Load optimal for example CMOS defaults lt F10 gt Save settings and exit in BIOS Setup 46 Using the System Setup Program Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server which has not successfully booted the OS The centerpiece of the console redirection is the BIOS Console The BIOS Console is a Flash ROM resident utility that redirects input and output over a serial or modem connection The BIOS supports console redirection to a serial port If serial port based headless server support is provided by the system the system must provide support for redirection of all BIOS driven console I O to the serial port The driver for the serial console must be capable of supporting the functionality documented in the ANSI Terminal Definition Please refer to the following steps to set console redirection Enter the BIOS setup menu Select server Select remote access configuration Enable Remote Access wa Rw N Select serial port number e When COM I is selected 1 Connect the rs 232 cable between the server and the local computer 2 The local computer will have the ability to monitor the server screen s
31. legacy support if USB Devices Enabled no USB devices are 2 keyboards 2 Mice 2 Hubs 1 Drive comected Legacy USB Support Enabled USB 2 0 Controller Mode HiSpeed BIOS EHCI Hand Off Enabled Legacy USB1 1 HC Support Enabled Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Module Version Displays the module version USB Devices Enabled Displays USB devices currently detected Legacy USB Support Select this item to enable or disable legacy USB support Enabled default USB 2 0 Controller Mode Configure the USB 2 0 controller in HiSpeed 480 Mbps Hispeed default or FullSpeed 12 Mbps If user uses USB device Floppy CDROM to install RedHat Linux 9 0 please change USB 2 0 Controller Mode to FullSpeed to workaround it because RedHat Linux 9 0 is not supported completely for hand off function 64 Using the System Setup Program Option Description BIOS EHCI Hand Oft This is a workaround for operating systems without EHCI Enabled default hand off support The EHCI ownership change should claim by EHCI driver Legacy USB1 1 HC Select these items to enable or disable the USB 1 1 HC Support Enabled default PCI Configuration Scroll to this item and press Enter to view the following screen IC Function Support PXE NIC Function Disable NIC1 Option ROM Enabled or
32. maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 126 Installing System Components Figure 3 11 Removing the Expansion Card 3 metal filler bracket 2 screw expansion card 4 expansion card connector Installing the Expansion Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Installing System Components 127 10 11 12 13 Remove the system board assembly See Removing a System Board Assembly on page 115 Remove the three screws that secure the expansion card assembly See Figure 3 10 Lift the expa
33. securing screw See Figure 3 35 174 Installing System Components Cooling Fans Removing a Cooling Fan A WARNING Do not attempt to operate the system without the cooling fans A WARNING The cooling fan can continue to spin for some time after the system has been powered down Allow time for the fan to stop spinning before removing it from the system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Open the system See Opening the System on page 174 Disconnect the fan s power cable from the fan controller board Note the routing of the cable through the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 4 Lift the fan out of the cooling fan bracket Installing System Components 175 Figure 3 36 Removing and Installing a Cooling Fan 1 cooling fan bracket 2 cooling fans 4 Installing a Cooling Fan A CAUTION Many repairs may only
34. system board 24 About Your System Post Error Code Collecting System Event Log SEL for Investigation Whenever possible the BIOS will output the current boot progress codes on the video screen Progress codes are 32 bit quantities plus optional data The 32 bit numbers include class subclass and operation information The class and subclass fields point to the type of hardware that is being initialized The operation field represents the specific initialization activity Based on the data bit availability to display progress codes a progress code can be customized to fit the data width The higher the data bit the higher the granularity of information that can be sent on the progress port The progress codes may be reported by the system BIOS or option ROMs The Response section in the following table is divided into three types I Warning or Not an error The message is displayed on the screen An error record is logged to the SEL The system will continue booting with a degraded state The user may want to replace the erroneous unit 2 Pause The message is displayed on the screen an error is logged to the SEL and user input is required to continue The user can take immediate corrective action or choose to continue booting 3 Halt The message is displayed on the screen an error is logged to the SEL and the system cannot boot unless the error is resolved The user needs to replace the faulty part and restart the syst
35. to the system 7 System O Both the system management software identification and the identification buttons located on indicator the front can cause the indicator to flash blue to identify a particular system and system board Lights amber when the system needs attention due to a problem 8 BMC management A Dedicated management port port 18 About Your System Item Indicator Button Or Connector Icon Description USB port 0 Connects USB devices to the system The ports are USB 2 0 compliant 10 USB port I Connects USB devices to the system The ports are USB 2 0 compliant 1 Power On Off button The power button controls the DC power supply output to the system NOTE When powering on the system the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system NOTE On _ ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off NOTE To force an ungraceful shutdown press and hold the power button for five seconds 12 IPASS connector Connects to external PCIE devices or a PCIE bus extender port About Your System 19 NIC Indicator Codes Figure 1 11 NIC Indicators 1 speed indicator 2 link activity indicator NIC Status Indicator Speed Condition Solid g
36. 1 3 Power on indicator power button motherboards 1 2 The power on indicator lights when the system power is on The power button controls the DC power supply output to the system NOTE When powering on the system the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off NOTE To force an ungraceful shutdown press and hold the power button for 5 seconds 2 4 System identification O indicator button motherboards 1 2 The identification button can be used to locate a particular system and motherboard within a chassis When the button is pushed the blue system status indicator on the front blinks until the button is pushed again Hard Drives Up to twelve hot swappable 3 5 hard drives Up to twenty four hot swappable 2 5 hard drives Drive Cover Different for 2 5 hard drive system and 3 5 hard drive system 14 About Your System Hard Drive Indicator Patterns Figure 1 8 Hard Drive Indicators 1 hard drive activity indicator green hard drive status indicator green and amber Table 1 1 Hard Drive Status Indicators For 3 5 Hard Drive Backplane With CPLD Hard Drive Type SAS
37. 2 5 hard drive backplane 3 screw 11 4 expander card 198 Installing System Components 12 Remove the expander card from the 2 5 hard drive backplane See Figure 3 52 Figure 3 52 Removing and Installing the Expander Card From the Backplane 1 2 5 hard drive backplane 2 expander card Installing the Expander Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Install the expander card into the 2 5 hard drive backplane See Figure 3 52 Install the 2 5 hard drive backplane into the hard drive cage See Figure 3 51 Replace the screws that secure the backplane to the hard drive cage Installing System Components 199 1 See Figure 3 51 Replace the hard drive cage into the chassis See Figure 3 50 Replace the screws that secure the front panel assemblies to the chassis See Figure 3 50 Connect all the cables to the backplane See Figure 5 3 for 2 5 hard drives You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect all the cables to the expander card You must route these cables p
38. 4857 IOMMU Enable IOMMU device 4858 Secure Virtual Machine Mode Enable Secure Virtual Machine Mode 4859 Secure Virtual Machine Mode Disable Secure Virtual Machine Mode 485E USB 2 0 Controller Mode Set USB controller mode to Full speed 485F USB 2 0 Controller Mode Set USB controller mode to High speed 4860 BIOS EHCI Hand Off Enable USB EHCI Hand Off 4861 BIOS EHCI Hand Off Disable USB EHCI Hand Off 4866 CPU Power Capping Set CPU power state limit to PO 4867 CPU Power Capping Set CPU power state limit to P1 4868 CPU Power Capping Set CPU power state limit to P2 4869 CPU Power Capping Set CPU power state limit to P3 486A CPU Power Capping Set CPU power state limit to P4 doe PSU Power Capping ee BMC power support throttle 486F PSU Payer Gapping er BMC power support throttle 4871 er For Url Disable SATA AHCI port clock control 4872 SATA AHCI Ports Auto Clk Enable SATA AHCI port clock control Using the System Setup Program 97 Token Setup Option Description Ctrl SATA IDE Ports Auto Clk 4873 Ctl Disable SATA IDE port clock control er reese Eple SAT DE port dladkecoutiol 4877 L3 Power Control Disable the clock stop for an idle subcache 4878 L3 Power Control Enable the clock stop for an idle subcache 4883 NB SB Link ASPM Disable NB SB link ASPM 4884 NB SB Link ASPM Set NB SB link ASPM to L1 4887 Coherent HT Link Speed Set Cohe
39. 60 81 Card c cccccssssesseessesesesseeseeeestesteseeeneeeees 132 Cable Routing for LSI 9260 8 Card scsssessesesseseeseeseestesteseeeeeeees 133 LSI 9260 81 RAID Battery Optional sonrnnrrnrenvrnvenvrnrernenernernrenvenrnsener 135 Removing the LSI 9260 8i RAID Battery c ccccsssseeeseeeeeeees 135 Installing the LSI 9260 81 RAID Battery ccccsssseeseseeeeeeees 136 Removing the LSI 9260 8i RAID Battery Carrier scssessseeee 137 Installing the LSI 9260 8i RAID Battery Carrier 138 LS192605 Q1 Card So ee eeen e eaaa Stia eaa rAr eaat 139 Removing the LSI 9265 8i Card c scecsscsessesseessesesessesseesessesseeseeeneesees 139 Installing the LSI 9265 81 Card in psoscvrsevsesssss 142 Cable Routing for LSI 9265 8 Card csscsssessessesesessessesseseeeeseneesees 143 LSI 9265 81 RAID Battery Optional oonrnnrnnronvrnvenvrnsernenrernvrnvenvrnsensener 145 Removing the LSI 9265 81 RAID Battery AssembDly ecsseeee 145 Installing the LSI 9265 8i RAID Battery Assembly cecsseeee 146 Removing the LSI 9265 81 RAID Battery cccscsseeeseeeeeeees 147 Installing the LSI 9265 81 RAID Battery ccccssssesserteeeeeeees 148 Expansion Card Comme ctor sssscssecsessecsssssessssssssesesseenseatsatssssstesseeseenes 149 6 Contents Removing the Expansion Card Connecto ccccscseseseeeeeeseeeees 149 Installin
40. 65 8i card assembly Installing System Components 10 11 12 13 See Figure 3 19 Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector Insert the card edge connector firmly into the expansion card connector until the card is fully seated Replace the screw securing the LSI 9265 81 card Place the LSI 9265 8i card assembly into the system board assembly Replace the three screws that secure the LSI 9265 8i card assembly Install the system board assembly See Installing a System Board Assembly on page 116 Cable Routing for LSI 9265 8i Card l Connect the mini SAS amp SGPIO cable to the LSI 9265 8 card and connect the other end of the cable to the corresponding connectors on the system board Make sure the cables should go through the cable clip ring See Figure 3 19 Connect the RAID battery cable to the BBU interposer card on the LSI 9265 81 card and connect the other end of the cable to the corresponding connector on the RAID battery E NOTE When connecting the RAID battery cable the BBU interposer card should be installed on the LSI 9265 8i card The BBU interposer card in the figure below is just for you reference Installing System Components 143 Figure 3 19 Cable Routing for LSI 9265 8i Card ETT af Fe TA C Fl frk F BREE ABABABE BELTET EEE
41. BOOT Only Enable Force PXE Boot only 481B NIC Function Support Onboard NIC support PXE ROM 481C NIC Function Support Onboard NIC support iSCSI ROM 481D Flow Control Set serial port flow control to none 481E Flow Control Set serial port flow control to hardware 481F Flow Control Set serial port flow control to software 4820 VEDK Disable VI UTF8 combo key support Support 4821 NE Comte Rey Enable VI UTF8 combo key support Support i 4822 BMC NIC Share BMC NIC 4823 BMC NIC Dedicate BMC NIC 4824 BMC IP address source Set BMC IP address to static 4825 BMC IP address source Set BMC IP address to DHCP 4826 WHEA Support Disable Windows 2008 R2 WHEA support 4827 WHEA Support Enable Windows 2008 R2 WHEA support 96 Using the System Setup Program Token Setup Option Description 482A Serial port number Console redirection to COM1 The BIOS console redirection if enabled 482B Terminal Type operates in VI UTF8 emulation model See also tokens BFh COh and D7h 4832 OnChip SATA type agus rr KJE 4840 Force USB First Disable USB drivers as first boot device Enable USB to be the first boot device the 4841 Force USB First priority is higher than PXE It will take effect on next boot 197 Redieion Ater OS POST T BOS comme det med 4843 IPMI Detection Disable for BMC DUP execute 4844 IPMI Detection Normally enable IPMI detection 4856 IOMMU Disable LOMMU device
42. D Wat For PU Ior Ral e OS Tom pompe r FT DE W eor DD MOS ta FT Enable the display of the splash or summary 024F Quiet Boot screen rather than the detail of the POST flow 0250 Quiet Boot Disable the display of the splash or 94 Using the System Setup Program Token Setup Option Description summary screen The user is able to see the detail of the POST messages 026F CPU DownCore Mode Enable CPU 6 cores only 0270 CPU DownCore Mode Enable CPU 8 core only 0271 CPU DownCore Mode Enable CPU 10 cores only 0272 CPU DownCore Mode Enable CPU 12 cores only 0273 CPU DownCore Mode Enable CPU cores to All 02A1 C1E Support Enable CPU C1E support 02A2 CIE Support Disable CPU C1E support 02AD SR IOV Supported Enable SR IOV Supported 02AE SR IOV Supported Disable SR IOV Supported 02B6 1 5V DIMM_Voltage set DIMM voltage to Force 1 5V 02B7 1 35V DIMM_Voltage set DIMM voltage to Force 1 35V 02B8 Auto DIMM_Voltage Auto detect DIMM voltage The BIOS console redirection if enabled 401A Terminal Type operates in VT100 emulation model See also tokens BFh COh and D7h The BIOS console redirection if enabled 401B Terminal Type operates in ANSI emulation model See also tokens BFh COh and D7h The BIOS console redirection if enabled 401C Redirection After BIOS POST continues to operate after the OS boot hand off The BIOS console redirection if enabled operates during the BIOS boot only and
43. Dell PowerEdge C6145 Systems Hardware Owner s Manual Notes Cautions and Warnings E NOTE A NOTE indicates important information that helps you make better user of your computer A CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed AN WARNING A WARNING indicates a potential for property damage personal injury or death Information in this publication is subject to change without notice 2013 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and PowerEdge are trademarks of Dell Inc AMD is a registered trademark of Advanced Micro Devices Inc Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Regulatory Model B05S May 2013 Rev A05 Contents 1 About YOURS VStEMtnccnssanincunmemsctummmuanmnieuntin 11 Accessing System Features During Startup sssssssssssssseesesteseesees 11 Front Panel Features and Indicators cssssssssssssssesseesessesseesessesneaeeneees 12 Hard Drive Indicator Patterns ncssesseeresrerrvvsvrsvesvenvenvesversvrsersvessensensenensens 15 Back Panel Features and Indi
44. Hard Drive Backplane With Expander Hard Drive Function Activity LED Status LED Type Green Green Amber SAS Slot Empty Off Off Off Drive On Blinking On Off line Access when active Drive Failed Off Off On 125 ms Blinking Off 125 ms when active Drive Blinking On 400 ms Off Rebuilding when active Off 100 ms Drive Off On 3000 ms Off 3000 ms Rebuilding Blinking Off 3000 ms Off 3000 ms Abort when active Off 3000 ms On 3000 ms Off 3000 ms Off 3000 ms Predicted Off On 500 ms Off 500 ms Failure Blinking Off 500 ms On 500 ms SMART when active Off 1000 ms Off 1000 ms Drive Blinking On 250 ms Off Identify when active Off 250 ms Preparing for removal Back Panel Features and Indicators Figure 1 9 Back Panel Two Motherboards 1 2 3 4 5 6 78 9 10 11 12 BE 5028 HBS ee 1 EE oS ag gd o Oz 2055 oCko roams Here 40 Oso RR sen Seen ese O 2 f o E E oo cooo eeo 10182 About Your System 17 Figure 1 10 Back Panel One Motherboard 1 2 3 4 5 6 7 8 910 11 12 k o 3 o z Hee say a NO i os KEN DEN HEN og Item Indicator Button Icon Description Or Connector 1 Power supply 2 1100 W 1400 W 2 Power supply 1 1100 W 1400 W 3 NIC connector 1 Embedded 10 100 1000 NIC connectors 4 NIC connector 2 Embedded 10 100 1000 NIC connectors 5 Serial port IOIOI Connects a serial device to the system 6 VGA port IOI Connects a VGA display
45. ION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the ZIF socket With the release lever on the processor socket in the open position align the processor with the socket keys and set the processor lightly in the socket See Figure 3 9 CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket Close the processor shield Rotate the socket release lever down until it snaps into place Using a clean lint free cloth remove the thermal grease from the heat sink Apply thermal grease evenly to the center of the top of the new Installing System Components A 10 11 12 13 processor CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the processor socket Place the heat sink on the processor See Figure 3 8 Using a Phillips screwdriver tighten the heat sink retention screws See Figure 3 8 Install the air duct s See Installing the Air Duct on page 117 Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Press lt F2 gt to enter the System Setup program and check that the processor information matches the new system configuration See System Setup Op
46. Mezzing Slot ASPM to LO 5093 Mezzing Slot ASPM Set Mezzing Slot ASPM to L1 5094 Mezzing Slot ASPM Set Mezzing Slot ASPM to LO amp L1 Disable SATA IDE combined mode if only 5097 SATA IDE Combined Mode AHCI mode is used the item needs to be set disabled for portt amp port5 5098 SATA IDE Combined Mode reg pot AG part a 5103 PCI Reset Enabled PCI Reset 5104 PCI Reset Disabled PCI Reset 50A0 ee ee PP Folberg 50A1 FR Ten only be OPU Frores flg 50A2 Ft be only Ne CPU Se wily 50A3 a only Enable CPU 12 cores only 51A4 Cstate Mode Set CPU Cstate to Disabled 51A5 Cstate Mode Set CPU Cstate to C6 51A6 CPB Mode Set CPB Mode to Disabled 51A7 CPB Mode Set CPB Mode to Auto Using the System Setup Program 99 Table 2 2 The IPMI Command Table IPMI Command Setup Option Description SET POWER MANAGEMENT BEHAVIOR ipmitool raw 0x34 0xB1 lt Bytel 4 gt Byte 1 Power Management Enable 01h enable Byte 2 Power Capping Enable 01h enable Byte 3 Current Chassis Power Capping Value Low Byte Byte 4 Current Chassis Power Capping Value High Byte The setting controls PSU Power its range limited in 45072000 W The value is sent to BMC by IPMI command and BMC will control PSU power This setting can be seen when Power Management is selected to APML mode and the system board at location 2 in the chassis ipmitool raw Oxc 1 13 lt IP IP Address Address gt Use this o
47. No action jumper 5122h Password cleared by Password clear by jumper No action jumper 8104h Warning Port 60h 64h Not supported by the HC Board repair emulation is not supported by this USB Host Controller 8105h Warning EHCI Check whether this host Board repair controller disabled It controller needs 64 bit requires 64 bit data data structure or not support in the BIOS 8601h Error BMC Not BMC chip does not find Board repair Responding 8701h Insufficient Runtime Failed to copy the Board repair space for MPS data MPTable to F000 or System may operate in E000 shadow RAM PIC or Non MPS mode 8702h No enough APIC ID in Check APIC failed Board repair About Your System 27 Error Code Error Message Error Cause Recovery Method range 0 0Fh can be assigned to IO APICs Re assigning CPUs local APIC ID may solve this issue MPS Table is not built System may operate in PIC or Non MPS mode BMC Sensor Sensor Name Sensor Type Temperature Processor 1 ouli Temp 28 About Your System Event Upper non critical event asserted Upper critical event asserted Upper non recoverable event asserted Upper non critical event deasserted Upper critical event deasserted Upper non recoverable event deasserted Event Log Processor 1 Temp Temperature Upper Non Critical Going High Asserted Processor 1 Temp Temperature Upper Critical Going High Asserted Processor 1 Temp Tempe
48. Not Detected gt AHCI Port3 Not Detected gt b AHCI Port4 Not Detected AHCI Port5 Not Detected Hard Disk Write Protect IDE Detect Time Out Sec Power Saving Features SATA IDE Ports Auto Clk Ctrl Enabled AHCI AMD_AHCI Select Screen Disabled Select Item 35 Change Option Disabled General Help Disabled Save and Exit SATA AHCI Ports Auto Clk Ctrl Disabled Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description OnChip SATA Channel Select this item to enable or disable Onboard SATA Enabled default controller OnChip SATA Type Native IDE Native mode Native IDE default AMD_AHCI Use AMD AHCI option ROM SATA IDE Combined Mode Enabled default IDE gt AMD_AHCI No AHCI option ROM use AMD AHCI driver need load driver when install OS windows 2008 R2 had native support RAID Use RAID option ROM Two SATA Port 4 and Port 5 share one IDE channel could be either Primary or Secondary channel from IDE PATA controller Hard Disk Write Protect Disabled default Select this item to disable enable device write protection This will be effective only if device is accessed through BIOS Using the System Setup Program 61 Option Description IDE Detect Time Out Sec 35 Sec default Power Saving Features Disabled default Select the time out value for detecting ATA ATAPI device s Disables Enables power saving feature
49. ON Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 174 Ensure that the following components are properly installed Expansion card assembly Power supplies Fans Processors and heat sinks Air ducts Memory modules Hard drive carriers Ensure that all cables are properly connected Close the system See Closing the System on page 174 If the system fails to start see Getting Help on page 246 Troubleshooting the System Battery NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery Re enter the time and date through the System Setup program See System Setup Options at Boot on page 46 Turn off the system and disconnect it from the electrical outlet for Troubleshooting Your System 217 at least one hour 3 Reconnect the system to the electrical outlet and turn on the system 4 Enter the System S
50. PCI E card on PCI E slot 2 2 5 x24 Support PCI E cards on PCI E slot 2 and slot 3 3 5 hard drive blank and carrier should be put on the 85 W 3 5 x8 four slots in the second row of the hard drive slots as 25 x18 Figure 1 1 2 5 hard drive blank and carrier should be put on the hard drive ID 10 12 and 22 24 as Figure 1 5 Support PCI E cards on PCI E slot 2 and slot 3 3 5 hard drive blank and carrier should be put on the 3 5 x8 four slots in the second row of the hard drive slots as 115 W p Fi 1 1 2 5 x18 igure 1 1 2 5 hard drive blank and carrier should be put on the hard drive ID 10 12 and 22 24 as Figure 1 5 No PCI E card on PCI E slot 2 140 W 3 5 x8 3 5 hard drive blank and carrier should be put on the four slots in the second row of the hard drive slots as Figure 1 1 and allow max ambient 30 C Installing System Components 121 Table 3 6 Limited Configuration Matrix for Proper Thermal Condition on 1 Node System Processor Hard Drive G34 TDP OTY Mote 3 5 x12 92 W 2 5 x24 3 5 x12 115 W 2 5 x24 3 5 hard drive blank and carrier should be put on the 140 W 3 5 x8 four slots in the second row of the hard drive slots as Figure 1 3 and allow max ambient 30 C Removing a Processor A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the onl
51. PXE iSCSI NIC2 Option ROM Enabled Support Onboard VGA device Enabled Video Enumeration Onboard VGA PCI Reset Command Enabled gt PCIE Slot ASPM gt OnBoard Lan ASPM gt Mezzing Slot ASPM gt NB SB ASPM Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description NIC Function Support NIC for PXE or iSCSI Option ROM support PXE default NICI Option ROM Disables or enables Option ROM The NIC Option Using the System Setup Program 65 Option Description Enabled default ROM is shown in SETUP screen when PXE or iSCSI is set NIC2 Option ROM Sets OnBoard 82576EB and disables enables Option Enabled default ROM The NIC2 Option ROM is shown in SETUP screen when PXE is set Onboard VGA device Sets onboard VGA chip The remote KVM function Enabled default cannot work if this setting is disabled Video Enumeration Sets Video enumeration Onboard VGA default PCI Reset Command Resets the PCI device which behind the HIC card Enabled default such as PEC410x GPGPU systems PCIE Slot ASPM Sets PCIE Slot ASPM Onboard LAN ASPM Sets Onboard LAN ASPM Mezzing Slot ASPM Sets Mezzing Slot ASPM NB SB ASPM Sets NB SB ASPM 66 Using the System Setup Program PCIE Slot Onboard LAN Mezzing Slot ASPM Scroll to one of these three items and pres
52. SATAII connector 2 onboard SATAII connector 0 IPASS connector PCI E x16 mezzanine card slot USB port 1 BMC management port VGA port NIC 2 Jumpers and Connectors 18 20 22 24 26 28 30 32 34 36 38 40 PCI E x16 slot 1 processor 2 DIMM sockets for processor 1 DIMM sockets for processor 3 signal board to board connector hard drive to backplane SATAII connector 4 hard drive to backplane SATAII connector 2 hard drive to backplane SATAII connector 0 SGPIO connector 1 processor 4 onboard SATAII connector 5 onboard SATAII connector 3 onboard SATAII connector 1 system battery system configuration jumper power button USB port 0 ID LED serial port NIC 1 Backplane Connectors 3 5 Hard Drive Backplane With CPLD Figure 5 2 Front View of the Backplane 1 3 5 backplane with CPLD 2 SATAII and SAS connectors 1 4 from left to right for system board 1 3 SATAII and SAS connectors 6 5 4 SATAII and SAS connectors 1 4 from from left to right for system board 2 left to right for system board 2 5 SATAII and SAS connectors 5 6 from left to right for system board 1 Figure 5 3 Back View of the Backplane 1 fan controller board connector 2 SGPIO connector 4 3 SGPIO connector 3 4 SATAII hard drive connectors 1 4 for system board 1 from right to left Jumpers and Connectors 231 5 SGPIO connector 2 6 SGPIO connector 1 7 backplane jumper 8 SATAII hard d
53. Speed 2600MHz 1200Mhz Non Coherent HT 16 bits 48A7 8 bit 48A6 Link Width PCI PCI E Slot ASPM Disabled 5001 LOs amp L1 5004 Configuration gt Active Onboard LAN ASPM Disabled 5021 LOs amp L1 5024 State Power Mezzing Slot ASPM Disabled 5091 LOs amp LI 5094 Management Configuration NB SB Link ASPM Disabled 4883 Ll 4884 102 Using the System Setup Program Installing System Components Safety Instructions A WARNING Working on systems that are still connected to a power supply can be extremely dangerous A CAUTION System components and electronic circuit boards can be damaged by discharge of static electricity A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product To avoid injury to yourself or damage to system follow these guidelines e Always disconnect the system from the power outlet whenever you are working inside the system e If possible wear a grounded wrist strap as you work inside the system Or discharge any static electricity by touching the bare metal chassis of system case or the bare metal body of any other grounded appliance e Hold electronic circuit boards
54. WI program and check if the nonfunctioning USB ports are enabled Replace the keyboard mouse with another working keyboard mouse If the problem is resolved replace the faulty keyboard mouse If the problem is not resolved proceed to the next step to begin troubleshooting the other USB devices attached to the system Power down all attached USB devices and disconnect them from the system Restart the system and if your keyboard is functioning enter the system setup program Verify that all USB ports are enabled See USB Configuration on page 64 If your keyboard is not functioning you can also use remote access If the system is not accessible see Switch and Jumper Settings on page 242 for instructions on setting the NVRAM_CLR jumper inside your system and restoring the BIOS to the default settings Reconnect and power on each USB device one at a time If a device causes the same problem power down the device replace the USB cable and power up the device If the problem persists replace the device If all troubleshooting fails see Getting Help on page 246 Troubleshooting a Serial 1 0 Device l Turn off the system and any peripheral devices connected to the serial port Swap the serial interface cable with another working cable and turn on the system and the serial device If the problem is resolved replace the interface cable Turn off the system and the serial device and swap the device with a comparable d
55. able 3 7 for possible memory configuration Figure 3 31 Memory Slot Locations 12345678 9 10 111213141516 32 31 3029 28 27 26 25 24 23 22 2120191817 Installing System Components 163 1 DIMM A1_CHA 2 DIMM A2_CHA 3 DIMM A3_CHB 4 DIMM A4_CHB 5 DIMM A5 CHC 6 DIMM A6 CHC 7 DIMM A7 CHD 8 DIMM A8 CHD 9 DIMM C1 CHA 10 DIMM C2 CHA 11 DIMM C3 CHB 12 DIMM C4 CHB 13 DIMM C5 CHC 14 DIMM C6 CHC 15 DIMM C7 CHD 16 DIMM C8 CHD 17 DIMM D8 CHD 18 DIMM D7 CHD 19 DIMM D6 CHC 20 DIMM D5 CHC 21 DIMM D4 CHB 22 DIMM D3 CHB 23 DIMM D2 CHA 24 DIMM D1 CHA 25 DIMM B8 CHD 26 DIMM B7 CHD 27 DIMM B6 CHC 28 DIMM B5 CHC 29 DIMM B4 CHB 30 DIMM B3 CHB 31 DIMM B2 CHA 32 DIMM B1 CHA E NOTE For the thermal concern each DIMM socket needs to be installed with a real or dummy DIMM 164 Installing System Components Table 3 7 Memory Module Configurations and Limitation Memory Unit GB Memory Population of CPU System of DIMMs Se ee ee ge alma cPul Ps teats tats tsfulstefwlefel wie wie oe 6 ef 2 2 x e 16 se 8 ala fade 15 al 8 16 wis fie 8 16 16 16 16 16 x CPUZ Installing System Components 165 Removing the Memory Modules AN WARNING The memory modules are hot to the touch for some time after the A VWI 166 system has been powered down Allow time for the memory modules to cool before handling them
56. able Drives Scroll to this item and press Enter to view the following screen Renovable Drives Specifies the boot sequence from the 1st Drive USB TEAC FD O5PUBI available devices Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc 76 Using the System Setup Program CD DVD Drives Scroll to this item and press Enter to view the following screen CD DUD Drives Specifies the boot sequence from the 1st Drive USB TEAC CD 210PU1 available devices Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Using the System Setup Program 77 USB Drives Scroll to this item and press Enter to view the following screen USB Drives Specifies the boot 3 sequence fron the 1st Drive USB SanDisk available devices Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc 78 Using the System Setup Program Network Drives Scroll to this item and press Enter to view the following screen Network Drives Specifies the boot 1 sequence from the 1st Drive Network IBA GE Slo MERETE GE Ci teem 2nd Drive Network IBA GE Slo Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc U
57. ace the system board assemblies See Installing a System Board Assembly on page 116 Close the system see Closing the System on page 174 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Installing System Components 183 Backplanes E NOTE This section describes the replacement of 3 5 hard drive backplane with the 3 5 hard drive backplane with CPLD as example For replacement information about 2 5 hard drive backplanes see Expander Card Optional on page 195 Removing the 3 5 Hard Drive Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove all the hard drives See Removing a Hard Drive Carrier on page 106 3 Open the system See Opening the System on page 174 CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane CAUTION You must note the number of each hard drive and temporarily lab
58. afety instructions that came with the product I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 115 3 Disconnect all the cables from the 1OGbE mezzanine card 4 Remove the three screws that secure the 1OGbE mezzanine card assembly See Figure 3 26 5 Lift the I0GbE mezzanine card assembly away from the mezzanine card bridge board on the system board See Figure 3 26 Installing System Components 155 Figure 3 26 Removing and Installing the 10GbE Mezzanine Card Assembly AEE gt 1 screw 3 gt 3 mezzanine card bridge board 4 system board assembly 6 Remove the three screws that secure the 10GbE mezzanine card to the bracket See Figure 3 27 7 Remove the 10GbE mezzanine card from the bracket See Figure 3 27 10GbE mezzanine card assembly 156 Installing System Components Figure 3 27 Removing and Installing the 10GbE Mezzanine Card 1 screw 3 2 10GbE mezzanine card 3 10GbE mezzanine card bracket Installing the 10GbE Mezzanine Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell i
59. age the system board Be sure to properly align the processor notch to the socket and insert straight down Do not move from side to side Figure 3 9 Removing and Installing a Processor 1 processor shield 2 processor 3 notch in processor 2 4 ZIF socket 5 socket key 2 6 socket release lever Installing System Components 123 Installing a Processor A 3 n VI RR 124 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When installing only one processor the processor must be installed in the processor0 for the socket location see System Board Connectors on page 229 NOTE If you are upgrading your processors prior to upgrading your system download and install the latest system BIOS version from support dell com Follow the instructions included in the file download to install the update on your system Unpack the processor if it has not been used previously If the processor has already been used remove any thermal grease from the top of the processor using a lint free cloth Align the processor with the socket keys on the ZIF socket See Figure 3 9 CAUT
60. am 71 Option Description Specifies the Boot Device Priority sequence from eb Daves available USB Drives Specifies the Boot Device Priority sequence from Network Drives i available Network Drives Boot Settings Configuration Select this item and press Enter to view the following submenu items UP UTILITY Boot Settings Configuration Allows BIOS to skip E certain tests while booting This will Quiet Boot Enabled decrease the time Wait For F1 If Error Disabled needed to boot the Hit F2 Message Display Enabled systen Force PXE First Disabled Force PXE BOOT Only Disabled Force USB First Disabled Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 CO Copyright 1985 2010 American Megatrends Inc Option Description Quick Boot Allow BIOS to skip certain tests while booting which Enabled default will decrease the time needed to boot the system Quiet Boot Disabled displays normal POST messages Enabled default Enabled displays OEM logo instead of POST 72 Using the System Setup Program Option Description messages Wait For FV if Error Wait for F1 key to be pressed if error occurs Disabled default Hit F Message Display Displays Press F2 to run Setup in POST Enabled default Force PXE first Forces the system to boot by PXE first Disabled default Force PXE Boot only Forces the system to bo
61. and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The System requires at least one power supply to operate normally I Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Disconnect the power cable from power source and the power supply 3 Press the release lever and using the handle slide the power supply out of the system See Figure 3 5 K NOTE Removing the power supply may require considerable force Figure 3 5 Removing and Installing a Power Supply 1 handle 2 power supply 3 release lever Installing System Components 113 Installing a Power Supply AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The System requires at least one power supply to operate normally I Verify that both power supplies are of the same type and have the same maximum output power E NOTE The maximum output power is printed on the power supply label 2 Slide the new power supply into th
62. and Access Password Violation Asserted Event Log Web UI output Sensor Type System Firmware Progress formerly POST Error POST Error 06h Code Event POST Error Code Event Sensor Type OEM Reserved POST 81h START POST START Event Event Sensor Type System Event 85h POSTOK POST OK Event Event Sensor Type Memory Correctable ECC other correctable memory error 60h Memory Uncorrectable ECC other uncorrectable memory error 42 About Your System Unknown BIOS POST Progress Error Asserted Unknown OEM RESERVED E R Type Code 70h Asserted Unknown System Event OEM System Boot Event Asserted Correctable ECC other correctable memory error Asserted Uncorrectable ECC other uncorrectable memory error Asserted Sensor Sensor FCB Sensor Sensor Nase Sensor Type Fan Olh FCB FANI 02h FCB FAN2 03h FCB FAN3 04h FCB FAN4 Post Error Code Event Event Correctable Memory error logging limit reached Memory Single Multi bits Error Event Single bit DIMM Number CPUx Chx DIMx Event Lower critical event asserted Lower critical event asserted Lower critical event asserted Lower critical event asserted Event Log Web UI output Correctable Memory error logging limit reached Asserted Unknown Memory Correctable ECC Asserted Event Log Web UI output FCB FANI Lower Critical Going Low Asserted FCB FAN2 Lower Critical Going Low Asserte
63. ations Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 8 Remove the BBU interposer card by unscrewing the three screws 9 Lift the BBU interposer card away from the LS19260 8i card 10 Disconnect the RAID battery cable from the BBU interposer card Installing System Components 131 Installing the LSI 9260 8i Card A 132 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board Unpack the LSI 9260 81 card and prepare it for installation For instructions see the documentation accompanying the card Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Connect the RAID battery cable to the BBU interposer card See Figure 3 14 Attach the BBU interposer
64. be receiving AC power Check the AC power cord to make sure that it is securely connected 212 Troubleshooting Your System Troubleshooting System Startup Failure If your system halts during startup especially after installing an operating system or reconfiguring your system s hardware check for invalid memory configurations These could cause the system to halt at startup without any video output See System Memory on page 154 For all other startup issues note any system messages that appear onscreen see Using the System Setup Program on page 46 for more information Troubleshooting External Connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices See Figure 1 1 Figure 1 6 and Figure 1 9 for the front and back panel connectors on your system Troubleshooting the Video Subsystem I Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor Troubleshooting a USB Device Use the following steps to troubleshoot a USB keyboard and or mouse For other USB devices go to step 5 I Disconnect the keyboard and mouse cables from the system briefly and reconnect them 2 Connect the keyboard mouse to the USB port s on the opposite side of the system 3 If the problem is resolved restart the system enter the System Setup Troubleshooting Your System 213
65. board 4 system board assembly Remove the three screws that secure the SAS mezzanine card to the bracket See Figure 3 24 7 Remove SAS mezzanine card away from the bracket See Figure 3 24 HR wo 152 Installing System Components Figure 3 24 Removing and Installing the SAS Mezzanine Card 1 screw 3 2 SAS mezzanine card 3 SAS mezzanine card bracket Installing the SAS Mezzanine Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Align the SAS mezzanine card to the bracket by the three screw holes See Figure 3 24 2 Replace the three screws to that secure the SAS mezzanine card to the bracket See Figure 3 24 3 Install the SAS mezzanine card assembly to the mezzanine card bridge board on the system board assembly See Figure 3 23 4 Replace the three screws that secure the SAS mezzanine card assembly to the system board assembly See Figure 3 23 Installing System Components 153 Reconnect all the cables to the SAS mezzanine card 6 Install the system board assembly See Installing a System Board Assembly on page 116 7 Reconnect the system to its electrical out
66. by the edges only Do not touch the components on the board unless it is necessary to do so Do not flex or stress the circuit board e Leave all components inside the static proof packaging until you are ready to use the component for the installation Recommended Tools e 1 Phillips screwdriver e 2 Phillips screwdrivers Installing System Components 103 Inside the System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION This system must be operated with the system cover installed to ensure proper cooling E NOTE The illustration in this section shows a system with 3 5 hard drives Figure 3 1 Inside the System 1 system board assembly 2 2 power supply 2 3 power distribution board 2 4 cooling fan 4 5 hard drive bay 6 hard drive 12 104 Installing System Components Hard Drives The installation and removal procedures for the 3 5 hard drive and the 2 5 hard drive are similar Following is an example showing the replacement procedure of a 3 5 hard drive Removing a Hard Drive Blank CAUTION To maintain proper system cooling all empty hard dr
67. cal event deasserted Upper critical event deasserted Upper non recoverable event deasserted Upper non critical event asserted Upper critical event asserted Upper non recoverable event asserted Upper non critical event deasserted Upper critical event deasserted Event Log Processor 1 Temp Temperature Upper Non Recoverable Going High Asserted Processor 1 Temp Temperature Upper Non Critical Going High Deasserted Processor 1 Temp Temperature Upper Critical Going High Deasserted Processor 1 Temp Temperature Upper Non Recoverable Going High Deasserted Processor 2 Temp Temperature Upper Non Critical Going High Asserted Processor 2 Temp Temperature Upper Critical Going High Asserted Processor 2 Temp Temperature Upper Non Recoverable Going High Asserted Processor 2 Temp Temperature Upper Non Critical Going High Deasserted Processor 2 Temp Temperature Upper Critical Going High Deasserted Sensor 21h 22h Sensor Name MLB TEMP l MLB TEMP 2 Event Upper non recoverable event deasserted Upper non critical event asserted Upper critical event asserted Upper non recoverable event asserted Upper non critical event deasserted Upper critical event deasserted Upper non recoverable event deasserted Upper non critical event asserted Upper critical event asserted Event Log Processor 2 Temp Temperature Upper Non Recov
68. card Remove the LSI 9265 81 RAID battery assembly from the system board assembly See Removing the LSI 9265 8i RAID Battery Assembly on page 145 Remove the three screws that secure the RAID battery and lift the RAID battery away from the LSI 9265 81 RAID battery carrier See Figure 3 21 Installing System Components 147 Figure 3 21 Removing and Installing the LSI 9265 8i RAID Battery 1 3 LSI 9265 8i RAID battery 2 LSI 9265 8i RAID battery carrier screw 3 Installing the LSI 9265 81 RAID Battery l Attach the RAID battery onto the RAID battery carrier See Figure 3 21 Replace the screws securing the RAID battery See Figure 3 21 Connect the cable connecting to the LSI 9265 8 card Install the system board assembly See Installing a System Board Assembly on page 116 Remove the LSI 9265 8i RAID battery assembly from the system board assembly See Installing the LSI 9265 8i RAID Battery Assembly on page 146 Reconnect the system to the electrical outlet and turn the system on including any attached peripherals 148 Installing System Components Expansion Card Connector Removing the Expansion Card Connector A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not autho
69. card onto the LSI 9260 8i card by securing the three screws coming with the RAID battery For the installation steps of the RAID battery see LSI 9260 81 RAID Battery Optional on page 135 Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the expansion card connector Vg NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Connect the two SAS SGPIO cables to the LSI 9260 8i card assembly Installing System Components 10 1 12 13 See Figure 3 14 Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector Insert the card edge connector firmly into the expansion card connector until the card is fully seated Replace the screw securing the LSI 9260 81 card Place the LSI 9260 8i card assembly into the system board assembly Replace the three screws that secure the LS 9260 8i card assembly Install the system board assembly See Installing a System Board Assembly on page 116 Cable Routing for LSI 9260 8i Card l Connect the mini SAS amp SGPIO cable to the LSI 9260 8i card and connect the other end of the cable to the corresponding connectors on the sys
70. cators m seeseeseesvesvenverrersersvrsvrsvrsvesvesvenverseer 17 NIC Indicator COGS ccsscossscisssiccsceasetsazeeeeasecenstsnicsecsiziues sueiverenstinecauccaseemstenges 20 Power and System Board Indicator Codes s ssssssssssssseseesessesesesess 22 Power Supply Indicator Codes ss cssssssssssssssessesseeseesesaeeseestestesseeeneens 23 BMG Heart Beat LED ky aaia 24 Post Error Code scssccssccscccsisuscnssctescausciecdesuaicsepiadecectunctianteidicetuatdaertintatectpreniasbten 25 Collecting System Event Log SEL for Investigation sssss 25 Post Error Code Eventu nn unuinesimmnsresinsteeerinmsnmnisdebidiente 43 Other Information You May N d c csssssessessscsessessessessessesseseeeeeesseeess 44 Recovery Modiss iien eiaa saaa ata aapea aiaia 45 2 Using the System Setup Program cccsessessecsessesseseeseeseeseees 46 Start Menuuusnuussesnvunsrseieeiujenjvnsateiniesrinvednemetieedeverestineetadiede 46 System Setup Options at Boot nronronsrnrvnrenrensvrnvrnvrnenvenvensenensernrenerntenensens 46 Console Redirection sssssssscsessssssssssssssssseesseseseestesseesseessesseesseesseeaeesseess 47 Main MeN a aaa a aaa aeea r aa a A 49 Main Sheen atnsuavecesatnaneiacauiaavadtindauniaiairaeaiaenas 49 BIOS Firmwa le c cacacsuseevcredecenicnitiananrannnainarniias 50 System Firmware isnie ea 50 Contents 3 Product Information meii 50 ProC SSOT miron ana A eee AANA 51 Sys
71. ck Failed Other preboot password Clear password by violation switch 0060h Primary Master Hard HDD ATAPVIDE device Change HDD Disk Error failure 0061h Primary Slave Hard Disk HDD ATAPI IDE device Change HDD Error failure 0062h Secondary Master Hard HDD ATAPI IDE device Change HDD Disk Error failure 0063h Secondary Slave Hard HDD ATAPI IDE device Change HDD Disk Error failure 0080h Primary Master Drive HDD ATAPI IDE device Change HDD ATAPI Incompatible failure 0081h Primary Slave Drive HDD ATAPI IDE device Change HDD ATAPI Incompatible failure 26 About Your System Error Code Error Message Error Cause Recovery Method 0082h Secondary Master HDD ATAPI IDE device Change HDD Drive ATAPI failure Incompatible 0083h Secondary Slave Drive HDD ATAPI IDE device Change HDD ATAPI Incompatible failure 0166h CPU Frequency CPU mix installed is not Install same model mismatch support CPL 0167h CPUID mismatch CPU mix installed is not Install same model support CPL 0168h L1 cache size mismatch CPU mix installed is not Install same model support CPL 0169h L2 cache size mismatch CPU mix installed is not Install same model support CPL 016Ah CPU Patch level CPU mix installed is not Install same model mismatch support CPL 4168h DIMM CRC Error or be DIMM bad Change DIMM ignore POST Error 4169h DIMM Chip Select DIMM bad Change DIMM Disable Test Fail 5120h CMOS cleared by CMOS clear by jumper
72. ckplane With Expander Jumper Settings A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Figure 5 18 Jumpers Installed on 3 5 Backplane With Expander Owm go J ABCD ABCD a 2jofofo e 2 o o Vay 2 l f ofofo e f1 ofo i a gt a gt j q AA 1 Disable Enable Table 5 3 Jumpers Installed on 3 5 Backplane With Expander Jumper Function Off On A Project select lt 1 gt Reserved for factory setting Red foren setting B Project select lt 0 gt Reserved for factory setting ek tor aetan setting General UART Port Serial Debug Port J z BOE Ve SEL Selected Selected D NC_J14_PIN7 No function K NOTE The in the table of backplane jumper describes the default status and the default state is not active state 244 Jumpers and Connectors 2 5 Backplane Expander Card Jumper Settings A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and sup
73. connect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Check the memory channels and ensure that they are populated correctly See Supported DIMM Configuration on page 163 Reseat the memory modules in their sockets See Installing the Memory Modules on page 167 Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to its electrical outlet and turn on the system and attached peripherals Enter the System Setup program and check the system memory settings See System Memory on page 51 If the problem is not resolved proceed with the next step Recommend to turn off the system and attached peripherals and disconnect the system from the power source Remove the system board assembly See Removing a System Board Assembly on page 115 If a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module To troubleshoot an unspecified faulty memory module replace the Troubleshooting Your System 221 16 17 18 memory module in the first DIMM socket with a module of the same type and capacity See Installing the Memory Modules on page 167 Install the system board assembly See Removing a System Board Assembly on page 115 Reconnect the system to its electrical outlet and turn on the system and attached peripherals As the system boots obs
74. d FCB FAN3 Lower Critical Going Low Asserted FCB FAN4 Lower Critical Going Low Asserted The BIOS logs the event to the BMC if POST error is detected Here is an example of event with POST error code 4168h for Memory Ignore The following table shows the post error code event structure Byte Item Data 1 2 Record ID 3 Record Type About Your System 43 Byte Item Data 4 7 Timestamp 8 9 Generator ID 0x31 10 Event Message Format Version 0x04 IPMI 2 0 ll Sensor Type 0x0F POST Error 12 Sensor Number 0x06 13 Event Direction Event Type Ox6F 14 Event Data I OxA0 15 Event Data 2 0x68 Lower 8 bits 16 Event Data 3 0x41 Upper 8 bits Other Information You May Need WARNING See the safety and regulatory information that shipped with your system Warranty information may be included within this document or as a separate document The Getting Started Guide provides an overview of rack installation system features setting up your system and technical specifications E NOTE Always check for updates on support dell com manuals and read the updates first because they often supersede information in other documents 44 About Your System Recovery Mode E NOTE Boot block will be reserved A BIOS recovery can be accomplished from one of the following devices an USB Disk On Key or the CD ROM The recovery media must include the BIOS imag
75. d of NIC is selected Users only need to make sure BMC current IP exists and IPMI command through LAN is workable then SOL is workable In Figure 1 9 BMC default shared NIC port is item 3 BMC dedicated port is item 8 and COM I is item 5 For detailed configuration of Console Redirection please refer to Remote Access Configuration on page 85 48 Using the System Setup Program Main Menu The main menu displays information about your system boards and BIOS Main Screen BIOS SETUP UTILITY Main Advanced Boot Security Server Exit System Overview 4 Use ENTER TAB or SHIFT TAB to BIOS Firmware select a field Version 2 4 0 Build Date 10 25 11 Use or to configure system Date System Firmware BMC FU 1 06 FCB FU 0118 Product Information Nane PowerEdge C6145 Asset Tag wwwpchome Service Tag 1234567 ePPID CN666666wuwyahoocom1Add Processor AMD Opteron tm Processor 6262 HE Speed 1600MHz Select Screen Count 64 Select Item Change Field System Memory Select Field Size 8192MB General Help Save and Exit System Time 13 51 30 Exit System Date Mon 31 2011 v02 69 CO Copyright 1985 2010 American Megatrends Inc Using the System Setup Program 49 NOTE The information about BMC FCB Asset Tag Service Tag ePPID shown in the main menu is different in each server E NOTE The options for the System Setup program change based on the system configuration E NOTE T
76. e Removing a Hard Drive From a Hard Drive Carrier on page 108 d Exit the configuration utility and allow the system to boot to the operating system 2 Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information 3 Restart the system enter the System Setup program and verify that the controller is enabled and the drives appear in the System Setup program See Using the System Setup Program on page 46 If the problem persists see Getting Help on page 246 Troubleshooting a Storage Controller E NOTE When troubleshooting a SAS RAID controller also see the documentation for your operating system and the controller I Enter the System Setup program and ensure that the SAS controller is enabled See Using the System Setup Program on page 46 2 Restart the system and press the applicable key sequence to enter the configuration utility program e lt Ctrl gt lt C gt for a SAS controller e lt Ctrl gt lt H gt fora RAID controller See the controller s documentation for information about configuration settings 3 Check the configuration settings make any necessary corrections and restart the system Troubleshooting Your System 223 WI CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentatio
77. e Access Enabled Serial port number COM1 Serial Port Mode 115200 8 n 1 Flow Control None Redirection After BIOS POST Always Terminal Type ANSI UT UTF8 Combo Key Support Enabled Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Remote Access Select remote access type Disabled default Serial Port Number Select serial port for console redirection COM default Make sure the selected port is enabled When Serial Port Number is set to COM2 the setting will support SOL Serial Port Mode Select serial port settings 115200 8 n 1 default Flow Control Select flow control for console redirection None default When setting Flow Control to Software the Using the System Setup Program 85 Option Description Hyper Terminal on remote side will be discontinued when lt Ctrl gt lt S gt key is pressed But onboard NIC PXE Option ROM Configuration is also set when lt Ctrl gt lt S gt key is pressed Suggest user change the Setup Key Stroke to lt Ctrl gt lt B gt in PXE OPROM Configuration The Hyper Terminal on remote side will be discontinued when lt Ctrl gt lt S gt key is pressed Redirection After BIOS POST Disabled Turns off the redirection after POST Always Redirection is always active Some operating Always default systems ma
78. e chassis until the power supply is fully seated and the release lever snaps into place See Figure 3 5 3 Connect the power cable to the power supply and plug the cable into a power outlet E NOTE When installing a new power supply in a system with two power supplies allow several seconds for the system to recognize the power supply and determine its status 114 Installing System Components System Board Assembly Removing a System Board Assembly A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Disconnect all the external cables from the system board 3 Rotate down the retaining latches on both sides of the system board assembly to the very bottom and slide the system board assembly out of the chassis See Figure 3 6 Figure ou Removing and pee a System Board Assembly r E 1 retaining latch 2 2 system board assembly Installing System Components 115 Installing a System Board Assembly A WN CAUTION Many repairs may only be done by a c
79. e file AMIBOOT ROM in the root directory Two conditions will cause the system to enter the recovery mode e Press a hot key lt Ctrl gt lt Home gt e Damage the ROM image which will cause the system to enter the recovery mode and update the system ROM without the boot block The recovery modes are shown as below I Insert or plug in the recovery media with the AMIBOOT ROM file 2 Power on the system press lt Ctrl gt lt Home gt and then wait for the recovery process finished 3 Restart the system and load the BIOS defaulted configurations About Your System 45 Using the System Setup Program Start Menu The system employs the latest AMI CMOS BIOS which is stored in Flash memory The Flash memory supports the Plug and Play specification and contains a System Setup program the Power On Self Test POST routine and the PCI auto configuration utility This system board supports system BIOS shadowing enabling the BIOS to execute from 64 bit onboard write protected DRAM This Setup utility should be executed under the following conditions e When changing the system configuration configure for items such as Hard drives diskette drives and peripherals Password protection from unauthorized use Power management features e When a configuration error is detected by the system and you are prompted to make changes to the Setup utility e When redefining the communication ports to prevent any conflicts e When
80. e online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Ensure that each expansion card is firmly seated in its connector See Installing the Expansion Card on page 127 Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem is not resolved see Getting Help on page 246 Troubleshooting Your System 225 Troubleshooting Processors AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 115 3 Ensure that each processor and heat sin
81. e to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Replace the sensor board into the sensor board holder Make sure that the stand off on the sensor board holder is inserted into the slot on the sensor board See Figure 3 57 2 Replace the sensor board assembly into the hard drive cage See Figure 3 56 3 Replace the screw that secures the sensor board to the hard drive cage See Figure 3 56 210 Installing System Components Connect the sensor board cable to the sensor board Replace the hard drive cage into the chassis See Figure 3 43 Replace the screws that secure the hard drive cage to the chassis See Figure 3 42 Connect all the cables to the backplane See Figure 5 7 for 2 5 hard drives You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the fan controller board See Figure 3 48 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Close the system See Closing the System on page 174 Replace the hard drives See Installing a Hard Drive Into a Hard Drive Carrier on page 109 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Installing System Components 211 Troubleshooting Your System Safety First For
82. ecure the front panel assemblies to the chassis See Figure 3 49 6 Disconnect all the cables from the backplane See Figure 5 7 for 2 5 hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 7 Disconnect all the cables from the expander card Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly 196 Installing System Components when you replace them to prevent the cables from being pinched or crimped 8 Disconnect front panel cables from the fan controller board See Figure 3 48 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 9 Remove the hard drive cage from the chassis See Figure 3 50 Figure 3 50 Removing and Installing the Hard Drive Cage 2 1 2 5 hard drive cage 2 front panel assembly 2 10 Remove the screws that secure the backplane to the hard drive cage See Figure 3 51 11 Remove the backplane with the expander card from the hard drive cage See Figure 3 51 Installing System Components 197 Figure 3 51 Removing and Installing the Backplane with the Expander Card 1 2 5 hard drive cage 2
83. ed PSU 2 AC Status Power Unit AC Lost Asserted PEF Action System Event PEF Action Alert Asserted PEF Action System Event PEF Action power off Sensor Sensor Event Name reset power cycle Diagnostic Interrupt NMI Sensor Type System ACPI Power State Legacy ON state ACPI Pwr Bh State Legacy OFF state Sensor Type WatchDog2 Timer expired Hard Reset 72h WatchDog2 Power Down Power Cycle Timer interrupt Sensor Type Event Logging Disable SEL All Event Logging h Fullness Disabled Event Log Asserted PEF Action System Event PEF Action reset Asserted PEF Action System Event PEF Action power cycle Asserted PEF Action System Event PEF Action Diagnostic Interrupt NMI Asserted ACPI Pwr State System ACPI Power State Legacy ON State Asserted ACPI Pwr State System ACPI Power State Legacy OFF State Asserted WatchDog2 Watchdog 2 Timer expired Asserted WatchDog2 Watchdog 2 Hard Reset Asserted WatchDog2 Watchdog 2 Power Down Asserted WatchDog2 Watchdog 2 Power Cycle Asserted WatchDog2 Watchdog 2 Timer interrupt Asserted All Event Logging Disabled Asserted About Your System 41 Sensor Name Event Sensor SEL Full SEL Almost Full Sensor Type Platform Security Violation Attempt Out of band Access Dh Security Password Violation BIOS Sensor Sensor Event Name Event Log SEL Full Asserted SEL Almost Full Asserted Out of b
84. el them before removal so that you can replace them in the same locations 4 Remove the screws that secure the hard drive cage to the chassis See Figure 3 42 184 Installing System Components Figure 3 42 Removing and Installing the 3 5 Hard Drive Cage 1 1 3 5 hard drive cage 2 screw 10 5 Remove the screws that secure the front panel assemblies to the chassis See Figure 3 43 6 Disconnect all the cables from the backplane See Figure 5 3 for 3 5 hard drives and Figure 5 7 for 2 5 hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 7 Disconnect front panel cables from the fan controller board See Figure 3 48 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 8 Remove the hard drive cage from the chassis See Figure 3 43 Installing System Components 185 Figure 3 43 Removing and Installing the 3 5 Hard Drive Cage 2 1 3 5 hard drive cage 2 front panel assembly 2 9 Remove the screws that secure the backplane to the hard drive cage 10 Remove the backplane from the hard drive cage See Figure 3 44 186 Installing System Components Figure 3 44 Removing and
85. elp Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Default Gateway IP Enter Default Gateway IP in decimal in the form of XXX XXX XXX XXX XXX less than 256 and in decimal only 90 Using the System Setup Program Exit Menu Scroll to this item and press Enter to view the following screen Main Advanced Boot Exit Options Save Changes and Exit Discard Changes and Exit Discard Changes Load Optimal Defaults Load Failsafe Defaults Save Customized Defaults BIOS SETUP UTILITY Security Server Exit Exit system setup after saving the changes F10 key can be used for this operation Select Screen Select Item Go to Sub Screen General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Save Changes and Exit Exit system setup after saving the changes F10 key can be used for this operation Discard Changes and Exit Discard Changes Exit system setup without saving any changes ESC key can be used for this operation Discards changes done so far to any of the setup questions F7 key can be used for this operation Load Optimal Defaults Loads optimal default values for all the setup questions F9 key can be used for this operation Load Failsafe Defaults Loads Failsafe Default values for all the setup questions F8 key can be used for this operation Using
86. em Error Code Error Message Error Cause Recovery Method 0000h Timer Error Timer8254 failed Board repair 0003h CMOS Battery Low CMOS battery low Change battery 0004h CMOS Setting Wrong Diagnostic status byte Load CMOS shown an error default setting 0005h CMOS Checksum Bad CMOS checksum Load CMOS incorrect or BIOS update default setting 000Bh CMOS Memory Size Base memory size error Change DIMM or Wrong board repair 000Ch RAM Read Write Test No usable system Change DIMM Failed memory About Your System 25 Error Code Error Message Error Cause Recovery Method 0012h CMOS Date Time Not Indicate invalid Reset Date Time Set date time in CMOS diagnostic status byte 0040h Refresh Timer Test Unrecoverable system Board repair Failed board failure 0041h Display Memory Test Unrecoverable system Board repair Failed board failure 0044h DMA Controller Error Unrecoverable system Board repair board failure 0045h DMA 1 Error Unrecoverable system Board repair board failure 0046h DMA 2 Error Unrecoverable system Board repair board failure 0048h Password Check Failed Preboot user password Clear password by violation switch 004Ah ADM Module Error Unspecified Board repair 004Bh Language Module Error Unspecified Board repair 7 005Dh S M A R T Command HDD ATAPI IDE device Change HDD Failed failure S M A R T Status BAD Backup and Replace 005Eh Password Che
87. em to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally BIOS Main Boot Security Server Exit Advanced Settings Configure CPU WARNING Setting wrong values in below sections may cause system to malfunction CPU Configuration Memory Configuration IDE Configuration USB Configuration PCI Configuration Hyper Transport Configuration I 0 Virtualization Select Screen Select Item r Go to Sub Screen General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description CPU Configuration Configure CPU Memory Configuration Configure memory IDE Configuration Configure the IDE device s 52 Using the System Setup Program Option Description USB Configuration Configure the USB support PCI Configuration Configure PCI Hyper Transport Configuration Configure Hyper Transport Power cycle is recommended after change setting I O Virtualization I O virtualization CPU Configuration Configure advanced CPU settings Module Version OrochiPI 1 0 0 1 1 Node Count Core Count Configurate Power Management AMD Opteron tm Processor 6262 HE Revision B2 Cache L1 768KB Cache L2 16384KB Cache L3 16MB Speed 1600MHz Able to Change Freq uCode Patch Level gt Power Management Secure Virtual Machine Mode C1E Support CState Mode CPB Mode Turb
88. ent asserted Upper non critical event asserted pper critical event asserted Upper non recoverable event asserted Lower non critical event deasserted Lower critical event deasserted Lower non recoverable event deasserted pper non critical event easserted Ai pper critical event easserted ac Upper non recoverable event deasserted Lower non critical event asserted Event Log PS 12V Voltage Lower Critical Going Low Asserted PS 12V Voltage Lower Non Recoverable Going Low Asserted PS 12V Voltage Upper Non Critical Going High Asserted PS 12V Voltage Upper Critical Going High Asserted PS 12V Voltage Upper Non Recoverable Going High Asserted PS 12V Voltage Lower Non Critical Going Low Deasserted PS 12V Voltage Lower Critical Going Low Deasserted PS 12V Voltage Lower Non Recoverable Going Low Deasserted PS 12V Voltage Upper Non Critical Going High Deasserted PS 12V Voltage Upper Critical Going High Deasserted PS 12V Voltage Upper Non Recoverable Going High Deasserted PS 5V Voltage Lower Non Critical Going Low Asserted Sensor 16h Sensor Name STBY 3 3V Event Lower critical event asserted Lower non recoverable event asserted Upper non critical event asserted pper critical event asserted Upper non recoverable event asserted Lower non critical event deasserted Lower cr
89. er extender See Figure 3 16 3 Install the LSI 9260 81 RAID battery into the LSI 9260 81 RAID battery carrier See Installing the LSI 9260 81 RAID Battery on page 136 4 Install the system board assembly See Installing a System Board Assembly on page 116 5 Reconnect the system to the electrical outlet and turn the system on including any attached peripherals 138 Installing System Components LSI 9265 81 Card K NOTE The LSI 9265 8i card assembly should include the BBU interposer card which is connected to the RAID battery The illustrations in this section are just for your removal and installation reference For more information of the RAID battery see LSI 9265 8i RAID Battery Optional on page 145 Removing the LSI 9265 8i Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Remove the system board assembly See Removing a System Board Assembly on page 115 2 Disconnect the two SAS SGPIO cables connecting to the LSI 9265 81 card assembly 3 Remove the three screws that secure the LSI 9265 8i card assembly See Figure 3 17 Installing System Comp
90. erable Going High Deasserted MLB TEMP 1 Temperature Upper Non Critical Going High Asserted MLB TEMP 1 Temperature Upper Critical Going High Asserted MLB TEMP 1 Temperature Upper Non Recoverable Going High Asserted MLB TEMP 1 Temperature Upper Non Critical Going High Deasserted MLB TEMP 1 Temperature Upper Critical Going High Deasserted MLB TEMP 1 Temperature Upper Non Recoverable Going High Deasserted MLB TEMP 2 Temperature Upper Non Critical Going High Asserted MLB TEMP 2 Temperature Upper Critical Going High Asserted About Your System 31 Sensor Sensor Name MLB TEMP 23h 3 32 About Your System Event Upper non recoverable event asserted Upper non critical event deasserted Upper critical event deasserted Upper non recoverable event deasserted Upper non critical event asserted Upper critical event asserted Upper non recoverable event asserted Upper non critical event deasserted Upper critical event deasserted Event Log MLB TEMP 2 Temperature Upper Non Recoverable Going High Asserted MLB TEMP 2 Temperature Upper Non Critical Going High Deasserted MLB TEMP 2 Temperature Upper Critical Going High Deasserted MLB TEMP 2 Temperature Upper Non Recoverable Going High Deasserted MLB TEMP 3 Temperature Upper Non Critical Going High Asserted MLB TEMP 3 Temperature Upper Critical Going High
91. eripherals 136 Installing System Components Removing the LSI 9260 8i RAID Battery Carrier A D CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The information in this section applies only to systems with the optional RAID controller card Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Remove the LSI 9260 81 RAID battery See Removing the LSI 9260 81 RAID Battery on page 135 Remove the two screws securing the LSI 9260 8i RAID battery carrier to the interposer extender and lift the LSI 9260 8i RAID battery carrier away from the interposer extender See Figure 3 16 Installing System Components 137 1 screw 2 2 LSI 9260 8i RAID battery carrier 3 system board assembly Installing the LSI 9260 8i RAID Battery Carrier I Place the LSI 9260 81 RAID battery carrier in position on the interposer extender See Figure 3 16 2 Replace the screws securing the LSI 9260 81 RAID battery carrier to the interpos
92. ertified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Slide the system board assembly into the chassis until it snaps into place See Figure 3 6 Rotate the retaining latches on both sides of the system board assembly upwards to the top to secure the system board assembly with the chassis See Figure 3 6 Reconnect all the external cables to the system board Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Air Ducts Removing the Air Duct A WN 116 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Squeeze and remove
93. erve any error message that appears and the diagnostic indicators on the front of the system If the memory problem is still indicated repeat step 11 through step 17 for each memory module installed If the problem persists after all memory modules have been checked see Getting Help on page 246 Troubleshooting a Hard Drive A 222 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This troubleshooting procedure can destroy data stored on the hard drive Before you proceed back up all files on the hard drive If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Restart the system and enter the host adapter configuration utility program by pressing lt Ctrl gt lt H gt for a RAID controller or lt Ctrl gt lt C gt for a SAS controller See the documentation supplied with the host adapter for information about the configuration utility Troubleshooting Your System b Ensure that the hard drive s have been configured correctly for the RAID array c Take the hard drive offline and reseat the drive Se
94. essessessessessessecseseuessneatsseeaneeesseeeeeees 84 Remote Access Configuration ssssssssssssssessrrtesesssssrrrtesnnrnrrreennsnnrnreenns 85 4 Contents IPMI Configuration c csccssssseseesesssessessessessessessessussessetestesteseesessnseeesaeeess 87 But MQ as cescccsecesesttsecccouecseccnecsttnccuncuseaceycestoei ea aidaa da ranana ianea 91 Command Line Interface for Setup Options esrenreorvvrvrnvrnvrnvenvensensensennenr 92 3 Installing System Components ccscessesesesseseeseseeeeeees 103 Safety Instructions i n erinran eain aa ai iira iae aranda 103 Recommended Tools nrenvorernvrnvonvenvenvenvenversersersernvensenvensenvensevsenseeneensensensense 103 Inside the System i sccoiean eke aaa le 104 Hard EEE EE a aa aS TE aia daonn 105 Removing a Hard Drive Blank ccssececseseeceeseseseesessesesseeseeeeseeseeeees 105 Installing a Hard Drive Blank c ccseeseesesseseeeseeeeseeseeeeseeseseeeeeaeeeees 106 Removing a Hard Drive Carrier c ssccsssssssesssssessessesseeseeseeseeeeeeeeeees 106 Installing a Hard Drive Carrier c sccsscssssssssessesseseseeseseeseeseeeeseeeeeees 107 Removing a Hard Drive From a Hard Drive Carrier sssssss 108 Installing a Hard Drive Into a Hard Drive Carrier cssssssseeee 109 Power Supplies scaces ciscsccciesssscccactssnccevsedvcvesee a a a a 110 Removing a Power Supply ssscsecscsecsessssseessessessesesatesteseeseeseeeeeeees
95. essessessseessessteestesseesseeseesasersesess 192 Removing the Fan Controller Board ssesssssesseseesessesseeseeseeeeeeees 192 Installing the Fan Controller Board sssssesssssessesseesessesseeseeseeeeeeees 193 Cable Routing for Fan Control Board ssesssssessssessesseeseeseeseeeeeeees 194 Expander Card Optional sssssssssssssssssssssssssesseseseeseeaesseesseatesseeseeaes 195 Removing the Expander Card ceccscscssssssseesseeesessessessesseeseeseeeeeeeees 195 Installing the Expander Card c cccscsessssssessssesessesseeseesesseeeeeeneeeees 199 Front Panels und 200 Removing the Front Panel ssccecsessscesseseseseeeesessesseeeeseeseseeseeeeeees 200 Installing the Front Panel scecessessscesseseseeseeesesseeseeeeseeseseeseeeeeees 203 Sensor Boards 2 ccssisec des cecacctasttacectuccsdesutasecsaceshicdivaatcotcustedasdestesatettsecespecsdiins 204 Removing the Sensor Board for 3 5 Hard Drive System 204 Installing the Sensor Board for 3 5 Hard Drive System 206 Removing the Sensor Board for 2 5 Hard Drive System 208 8 Contents Installing the Sensor Board for 2 5 Hard Drive System 210 4 Troubleshooting Your System mrrssrssesrvsrvsessesverrrsersessersen 212 Safety First For You and Your System s sssscssssssssssssesssssssessesesseees 212 Installation Problems i noseseeser
96. etup program If the date and time are not correct in the System Setup program replace the battery See Replacing the System Battery on page 169 AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If the problem is not resolved by replacing the battery see Getting Help on page 246 E NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup program the problem may be caused by software rather than by a defective battery Troubleshooting Power Supplies I Identify the faulty power supply by the power supply s fault indicator See Power and System Board Indicator Codes on page 22 CAUTION At least one power supply must be installed for the system to operate Operating the system with only one power supply installed for extended periods of time can cause the system to overheat 2 Reseat the power supply by removing and reinstalling it See Power Supplies on page 110 218 Troubleshooting Your System NOTE After installing a power supply allow several seconds for the
97. evice 214 Troubleshooting Your System 4 Turn on the system and the serial device If the problem is resolved replace the serial device If the problem persists see Getting Help on page 246 Troubleshooting a NIC l Restart the system and check for any system messages pertaining to the NIC controller Check the appropriate indicator on the NIC connector See NIC Indicators BMC Management Port on page 21 e Ifthe link indicator does not light check all cable connections e If the activity indicator does not light the network driver files might be damaged or missing Remove and reinstall the drivers if applicable See the NIC s documentation e Change the auto negotiation setting if possible e Use another connector on the switch or hub If you are using a NIC card instead of an integrated NIC see the documentation for the NIC card Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentation Enter the System Setup program and confirm that the NIC ports are enabled See Using the System Setup Program on page 46 Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed See the documentation for each network device Ensure that all network cables are of the proper type and do not exceed the maximum length If all troubleshooting fails see Getting Help on page 246 Troubleshooting Your System 215 Troub
98. g Enable Reserves a spare memory rank in each channel This Disabled default item will become grey if the memory population cannot support memory sparing DIMM Voltage Controls the DIMM voltage Auto default Memory Timing Parameter Selects the timing parameters of which node to be CPU Node 0 default displayed E NOTE The item will become gray if the Memory population cannot support memory sparing Using the System Setup Program 59 IDE Configuration Scroll to this item and press Enter to view the following screen UTILITY i IDE Configuration Options OnChip SATA Channel Enabled Disabled OnChip SATA Type Native IDE Enabled SATA IDE Combined Mode Enabled IDE Chamel 0 Master Not Detected IDE Chamel 0 Slave Not Detected SATA Port 0 Not Detected SATA Port 1 Not Detected SATA Port 2 Not Detected SATA Port 3 Not Detected Select Screen Hard Disk Write Protect Disabled Select Item IDE Detect Time Out Sec 35 Change Option Power Saving Features Disabled General Help SATA IDE Ports Auto Clk Ctrl Disabled Save and Exit SATA AHCI Ports Auto Clk Ctrl Disabled Exit v02 69 C Copyright 1985 2010 American Megatrends Inc 60 Using the System Setup Program IDE Configuration OnChip SATA Chamel Options Enabled Native IDE OnChip SATA Type AHCI RAID SATA IDE Combined Mode gt AHCI PortO Not Detected gt AHCI Porti Not Detected gt AHCI Port2
99. g the Expansion Card Connectol scccssseseseteeeeeeees 150 Mezzanine Cardyn ieaiaia eia 151 Removing the SAS Mezzanine Card csssessssssseseeseseseeseeeeeeees 151 Installing the SAS Mezzanine Card scessesssssessessessessesseeseeseeeneeeees 153 Cable Routing for SAS Mezzanine Card osserssvvsvvsrvsevsrererssesseserssrr 154 Removing the 10GbE Mezzanine Card cesscscsesssseeseeseesteeeeeeeees 155 Installing the 1OGbE Mezzanine Card ssessscsssssseseseseeeseeeees 157 Removing the Mellanox Card c ccccsssessesseessesessessseseseeseseteeeseneesees 158 Installing the Mellanox Card c cccccsessssseeseessesessessesseesteseeseeeeeneeeees 160 Mezzanine Card Bridge Board ssssssssssssssssssssssssssssssesssssssesscsseseess 161 Removing the Mezzanine Card Bridge Board s sesssessesseseeees 161 Installing the Mezzanine Card Bridge Board s ssecsessessesseeeeees 162 System MeMO aa a a 163 Supported DIMM Configuration scssecssscsesesessessessessessesseeseseeeess 163 Removing the Memory Modules ss cccseceesesseceeeseeeeseeeeeeseeseeeees 166 Installing the Memory Modules se ccceecessesseseeeseeeesesseseeseeseeeees 167 System Battery nesena i A A 169 Replacing the System Battery c cccscscsssesessesesessessessesseeeeseneeeees 169 System Board eniin Se edide 171 Removing a System BOard scccsecsecsecsessesseesse
100. ge Upper Non Critical Going High Asserted STBY 3 3V Voltage Upper Critical Going High Asserted STBY 3 3V Voltage Upper Non Recoverable Going High Asserted STBY 3 3V Voltage Lower Non Critical Going Low Deasserted STBY 3 3V Voltage Lower Critical Going Low Deasserted STBY 3 3V Voltage Lower Non Recoverable Going Low Deasserted STBY 3 3V Voltage Upper Non Critical Going High Deasserted STBY 3 3V Voltage Upper Critical Going High Deasserted STBY 3 3V Voltage Upper Non Recoverable Going High Deasserted PS 5V Voltage Lower Non Critical Going Low Asserted Sensor Sensor Name Event Lower critical event asserted Lower non recoverable event asserted Upper non critical event asserted pper critical event asserted Upper non recoverable event asserted Lower non critical event deasserted Lower critical event deasserted Lower non recoverable event deasserted pper non critical event easserted Ai pper critical event easserted ac Upper non recoverable event deasserted Sensor Type Power Supply Event Log PS 5V Voltage Lower Critical Going Low Asserted PS 5V Voltage Lower Non Recoverable Going Low Asserted PS 5V Voltage Upper Non Critical Going High Asserted PS 5V Voltage Upper Critical Going High Asserted PS 5V Voltage Upper Non Recoverable Going High Asserted PS 5V Voltage Lower Non Cr
101. guration PLD 2 Node Configuration 4 Motherboard panna panna pete fete ade e HDD Quantity Chassis sow 1400W 1 pet TE 1100W 2 1100W 2 1100W 2 1100W 2 1100W 2 1100W 2 2 mow 15W 4 Motherboard B ee pb ee ee ee HDD Quantity Chassis ccp powa 1100W 2 1100W 2 1100W 2 1100W 2 1100W 2 1100W 2 a 100W 2 1100W 2 1400w 2 2 40W 4 Motherboard xz ne FERGER HDD Quantity Chassis 2 4 1100W 2 6 1100W 2 1100W 2 1100W 2 1100W 2 1100W 2 1400W 2 8 O ea Installing System Components 111 Table 3 4 PSU Model and Quantity with Expander 1 Node Configuration xpander 1 Node Configuration 4 Motherboard DIMM Quantity MLB 28 HDD Quantity Chassis re 11000 Hoowen 10091 1100w 1 C a anid 1100W 1 1100W 1 1100W 1 ee SE noowe POET Foower 00W E mv 15W 4 Motherboard ISW A Motherboard O O S faer me Le eg a Se EE Chassis 1100we1 1200W Z 1100w 1 1100W om 1400W 1 1400W 1 nowa Mowa 1400W 1 1400W 1 1400W 1 KA fot ett Quantity Chassis Bed 1100W 1 pence 1400W 1 1400W 1 1400W 1 1400W 1 1400W 1 14001 1400W 1 p OW ris 112 Installing System Components Removing a Power Supply A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service
102. he System Setup program defaults are listed under their respective options in the following sections where applicable BIOS Firmware Option Description Version Displays the BIOS version Build Date Displays the BIOS build date System Firmware Option Description BMC FW Displays the system BMC firmware version FCB FW Displays the system FCB firmware version Product Information Option Description Name Displays the name of the product AssetTag Displays the asset tag of the product ServiceTag Displays the service tag of the product ePPID Displays the ePPID of the product 50 Using the System Setup Program Processor Option Description Name Displays the processor name Speed Displays the maximum speed of the processor Count Displays the physical processor count System Memory Option Description Size Displays the total system memory size installed on the system board System Date Displays the current date System Time Displays the current time Using the System Setup Program 51 Advanced Menu This option displays a table of items that defines advanced information about your system A CAUTION Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your syst
103. he chassis are inserted through the slot on the lower middle plane See Figure 3 41 2 Replace the screws that secure the lower middle plane to the chassis See Figure 3 41 3 Connect all the cables to the lower middle plane 182 Installing System Components Ww amp amp You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Place the upper middle plane holder into the chassis See Figure 3 40 Replace the screws that secure the middle plane holder to the chassis See Figure 3 40 Place the middle plane holder support into the chassis See Figure 3 39 Replace the screws that secure the middle plane holder support to the chassis See Figure 3 39 Place the upper middle plane on the middle plane holder Make sure that the two stand offs on the middle plane holder are inserted through the slot on the upper middle plane See Figure 3 38 Replace the screws that secure the upper middle plane to the middle plane holder See Figure 3 38 Connect all the cables to the upper middle plane You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Align the locking tab holes on the cooling fan bracket to the corresponding locking tabs on the chassis and then press down the cooling fan bracket into the chassis until secured firmly See Figure 3 37 Replace the cooling fans See Installing a Cooling Fan on page 176 Repl
104. horized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Locate the faulty fan indicated by the diagnostic software Turn off the system and all attached peripherals Open the system See Opening the System on page 174 Reseat the fan s power cable Restart the system If the fan functions properly close the system See Closing the System on page 174 If the fan does not function turn off the system and install a new fan See Cooling Fans on page 175 Restart the system If the problem is resolved close the system See Closing the System on page 174 If the replacement fan does not operate see Getting Help on page 246 Troubleshooting System Memory l 220 If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least10 seconds and then reconnect the system to power Turn on the system and attached peripherals and note the messages on the screen Troubleshooting Your System Go to step 11 if an error message appears indicating a fault with a specific memory module Enter the System Setup program and check the system memory settings See System Memory on page 51 Make any changes to the memory settings if needed If the memory settings match the installed memory but a problem is still indicated go to step 11 Turn off the system and attached peripherals and dis
105. ime is 07255 Sec ipmitool raw 0x30 I Return ID ipmitool raw 0x30 3 ID Ox110x30001 lt LSB timer gt lt HSB timer gt ipmitool raw 0x0a 0x42 Return D1 D2 ipmitool raw 0x0a 0x47 OxAA ipmitool raw 0x34 0x11 Response Byte 1 completion code Byte 2 Board ID ID1 ID2 0x43 Ox4C 0x52 Power On Delay Clear BMC System Event Log Get Board ID Configures time for power on delay the setting range of delay time is 07255 Sec Clears all events in the BMC Event Log Identify MLB s Board ID in chassis Using the System Setup Program 101 Table 2 3 The Power Management Settings Performance Power Optimized Setup Menu Settings Settings Option Di Option D Token Token CPU L3 Power Control Enabled 4878 Disabled 4877 Configuration DRAM Prefetcher Enabled 48BA Disabled 48B9 Hardware Prefetcher Enabled 0174 Disabled 0173 Software Prefetcher Enabled 48BE Disabled 48BD CPU Power Management Max 021F OS 0221 Configuration Performance Control 486A gt Power P State 4 Management CPU CPB Mode Turbo Auto 51A7 Disabled 51A6 Configuration Mode gt CPB Mode Turbo Mode SATA Power Saving Features Disabled 4891 Enabled 4892 Configuration GATA AHOI Ports Disabled 4871 Enabled 4872 Auto Clk Ctrl SATA IDE Ports Auto Disabled 4873 Enabled 4874 Clk Ctrl Hyper Coherent HT Link HT3 4888 HTI1 4887 Transport Speed Configuration Non Coherent HT HT3 48A5 HTI 48A2 Link
106. ine or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product E NOTE If you are upgrading your processors prior to upgrading your system download and install the latest system BIOS version from support dell com Follow the instructions included in the file downloaded to install the update on your system I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 115 3 Remove the heat sink see Removing the Heat Sink on page 118 CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped 4 Position your thumb firmly over the processor socket release lever and release the lever from the locked position Rotate the lever 90 degrees 122 Installing System Components upward until the processor is released from the socket See Figure 3 9 Rotate the processor shield upward and out of the way See Figure 3 9 6 Lift the processor out of the socket and leave the socket release lever up so that the socket is ready for the new processor A CAUTION Be careful not to bend any of the pins on the ZIF socket when removing the processor Bending the pins can permanently dam
107. ion board bridge board See Figure 3 45 Connect all the cables to the second power distribution board See Figure 3 46 You must route these cables properly to prevent them from being pinched or crimped Replace the screws securing the first power distribution board to the system See Figure 3 45 Connect all the cables to the first power distribution board See Figure 3 46 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Replace the power supply See Installing a Power Supply on page 114 Close the system See Closing the System on page 174 Installing System Components 9 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Cable Routing for Power Distribution Board Figure 3 46 Cable Routing Power Distribution Board j o o o o o 2 Jet el 5 i f I o o E o Item Cable From To Power Distribution Boards PMBus to PMbus connectors J6 Fan Control Board power distribution board cables Main power Main power connectors Middle Plane cables J2 J3 System fan System fan board power Fan Control Board board power connectors J7 Installing System Components 191 Item Cable From To Power Distribution Boards cables Hard drive Hard drive backplane Backplane backplane power connectors J5 power cables Fan Controller Board Removing the Fan C
108. is disabled prior to OS boot hand off See also tokens BFh COh D7h 401Ah and 401Bh Whenever the system boots from BIOS the first PXE capable device is inserted as the first device in the boot sequence Enabling this feature causes the BIOS operation to occur on the next and all subsequent boots and causes a change in the system s defined boot sequence unlike tokens 93h and 94h The BIOS chooses the first PXE capable 401D Redirection After BIOS POST 4022 Force PXE First Using the System Setup Program 95 Token Setup Option Description device as the system s onboard network controller if present and enabled or the first bootable network device found in the system s standard PCI search order whichever comes first 4023 Force PXE First Disable the PXE boot override and the system boot sequence is in effect 4031 Quick Boot Enabled skip the system memory tests 4032 Quick Boot Disabled execute the system memory tests Console Redirection baud rate will be set to 1023 SAALE Mode 115 200 bits per second Console Redirection baud rate will be set to 4034 Serial Port Mode 57 600 bik por second g Console Redirection baud rate will be set to 4035 Serial Port Mode 19 200 bits per second 4036 Serial Port Mode Console Redirection baud rate will be set to 9 600 bits per second 4816 Force PXE BOOT Only Disable Force PXE Boot only 4817 Force PXE
109. itical Going Low Deasserted PS 5V Voltage Lower Critical Going Low Deasserted PS 5V Voltage Lower Non Recoverable Going Low Deasserted PS 5V Voltage Upper Non Critical Going High Deasserted PS 5V Voltage Upper Critical Going High Deasserted PS 5V Voltage Upper Non Recoverable Going High Deasserted About Your System 39 Sensor A6h A7h Sensor Type Processor 41h 42h 43h 44h Sensor Type Power Unit 74h A8h A9h Sensor Name PSU 1 Present PSU 2 Present CPU 1Status CPU2Status CPU3Status CP42Status AC Pwr On PSU I AC Status PSU 2 AC Status Event Presence detected Configuration Error Presence detected Configuration Error Thermal Trip Thermal Trip Thermal Trip Thermal Trip AC lost event deasserted AC lost event asserted AC lost event asserted Sensor Type System Event 71h PEF Action 40 About Your System Alert power off Event Log PSU 1 Present Presence detected Deasserted PSU 1 Present Configuration Error Asserted PSU 2 Present Presence detected Deasserted PSU 2 Present Configuration Error Asserted PU1Status Processor herman Trip Asserted PU2Status Processor herman Trip Asserted PU3Status Processor herman Trip Asserted PU4Status Processor herman Trip Asserted AC Pwr On Power Unit AC Lost Deasserted PSU 1 AC Status Power Unit AC Lost Assert
110. itical event deasserted Lower non recoverable event deasserted pper non critical event easserted Ai pper critical event easserted ac Upper non recoverable event deasserted Lower non critical event asserted Event Log PS 5V Voltage Lower Critical Going Low Asserted PS 5V Voltage Lower Non Recoverable Going Low Asserted PS 5V Voltage Upper Non Critical Going High Asserted PS 5V Voltage Upper Critical Going High Asserted PS 5V Voltage Upper Non Recoverable Going High Asserted PS 5V Voltage Lower Non Critical Going Low Deasserted PS 5V Voltage Lower Critical Going Low Deasserted PS 5V Voltage Lower Non Recoverable Going Low Deasserted PS 5V Voltage Upper Non Critical Going High Deasserted PS 5V Voltage Upper Critical Going High Deasserted PS 5V Voltage Upper Non Recoverable Going High Deasserted STBY 3 3V Voltage Lower Non Critical Going Low Asserted About Your System 35 Sensor Sensor Name 17h PS 3 3V 36 About Your System Event Lower critical event asserted Lower non recoverable event asserted Upper non critical event asserted pper critical event asserted Upper non recoverable event asserted Lower non critical event deasserted Lower critical event deasserted Lower non recoverable event deasserted pper non critical event easserted Ai
111. ive bays must have drive blanks installed KA NOTE This section is applicable to systems with hot swappable hard drives only I Using the release handle pull the hard drive blank out of the hard drive bay See Figure 3 2 Figure 3 2 Removing or Installing a Hard Drive Blank 1 hard drive blank 2 release handle Installing System Components 105 Installing a Hard Drive Blank l Slide the hard drive blank into the drive bay until the hard drive blank makes contact with the backplane See Figure 3 2 Removing a Hard Drive Carrier A A 106 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn the lock lever counterclockwise until it points to the unlock symbol Slide the release button to open the release handle See Figure 3 3 Using the release handle pull the hard drive carrier out of the hard drive bay CAUTION To maintain proper system cooling all empty hard drive bays must have drive blanks installed Installing System Components Figure 3 3 Removing and Installing a Hard Drive Carrier 1 3 release button 2 lock lever release handle 4 hard dr
112. ive carrier Installing a Hard Drive Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product With the lever on the hard drive carrier open slide the hard drive carrier into the drive bay until the hard drive carrier makes contact with the backplane See Figure 3 3 Close the release handle to lock the hard drive in place Turn the lock lever clockwise to the lock symbol See Figure 3 3 Installing System Components 107 Removing a Hard Drive From a Hard Drive Carrier AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Combining SATA and SAS hard drives in the same system configuration is not supported gt CAUTION Use only hard drives that have been tested and approved for use with the SAS SATA backplane A CAUTION
113. k is properly installed See 226 Troubleshooting Your System VWI Installing a Processor on page 124 Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem persists turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Remove the other processor s and leave only processor in the processor socket 1 See Removing a Processor on page 122 Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem persists remove processor and install another removed processor in the processor socket 1 See Removing a Processor on page 122 and Troubleshooting Your System 227 15 Installing a Processor on page 124 16 Repeat step 9 and step 10 If the problem persists repeat step I I and 12 with other removed processors if present one by one 17 If the problem stops by one of the tested processors the processor s tested before is are faulty See Getting Help on page 246 18 If you have tested all the processors and the problem persists the system board is faulty See Getting Help on page 246 IRO Assign
114. leshooting a Wet System A I RER 216 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 174 Disassemble components from the system See Installing System Components on page 103 e Hard drives e SAS backplane e Expansion card e Power supplies e Fans e Air ducts e Processors and heat sinks e Memory modules Let the system dry thoroughly for at least 24 hours Reinstall the components you removed in step 3 Close the system See Closing the System on page 174 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the system does not start properly see Getting Help on page 246 If the system starts properly shut down the system and reinstall the expansion card that you removed See Installing the Expansion Card on page 127 If the system fails to start see Getting Help on page 246 Troubleshooting Your System Troubleshooting a Damaged System A IA HB CAUTI
115. let and turn on the system including any attached peripherals Cable Routing for SAS Mezzanine Card I Reconnect all the cables to the SAS mezzanine card Make sure the cables should go through the cable clip ring See Figure 3 25 Figure 3 25 Cable Routing for SAS Mezzanine Card eg 0g 1 TOLE TI Hie z OF I ra bo EE a0 Q rn g paul Ls a I OF om E Beal a D oO nr poll Ls I a GE aq E I Ez ai o JE if mo E ar 7 _ F all g IE i zl i x i i A y of oj o E ol fi O 1 E e p U aan op ri n a 7 a C CE i i JE AU IF Evi TE TT CE 1 Di 2 E DE Enn 154 Installing System Components Item Cable From SAS Mezzanine Card To HDD to Backplane SATAII Connectors SAS SGPIO SAS_ports 0 3 SATAII connectors cable 1 4 and SGPIO A SAS cable SAS_port 4 SATAII connector 5 SAS cable SAS port 5 SATAII connector 6 SGPIO cable SGPIO B SGPIO B Removing the 10GbE Mezzanine Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the s
116. lling a Hard Drive Into a Hard Drive Carrier on page 109 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Power Distribution Boards Removing a Power Distribution Board A Aw ip 188 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This system has two power distribution boards The procedure to remove and install both the power distribution boards is similar To access the second power distribution board at the bottom remove the power distribution board at the top Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Open the system See Opening the System on page 174 Remove the power supply See Removing a Power Supply on page 110 Disconnect all the cables from the first power distribution board See Installing System Components Figure 3 46 5 Remove the screws securing the first power distribution board to the system See Figure 3 45 6 Lift the power distribution board out of the system See Figure 3 45 E NOTE To remove the
117. lling a Hard Drive Into a Hard Drive Carrier on page 109 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Sensor Boards Removing the Sensor Board for 3 5 Hard Drive System A l 204 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Installing System Components Remove all the hard drives See Removing a Hard Drive Carrier on page 106 Open the system See Opening the System on page 174 Disconnect all the cables from the backplane See Figure 5 3 for 3 5 hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Disconnect front panel cables from the fan controller board See Figure 3 48 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly
118. m Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board Unpack the LSI 9265 81 card and prepare it for installation For instructions see the documentation accompanying the card Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Connect the RAID battery cable to the BBU interposer card See Figure 3 19 Attach the BBU interposer card onto the LSI 9265 81 card by securing the three screws coming with the RAID battery For the installation steps of the RAID battery see LSI 9265 81 RAID Battery Optional on page 145 Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the expansion card connector Vg NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Connect the two SAS SGPIO cables to the LSI 92
119. m including any attached peripherals and disconnect the system from its electrical outlet Open the system See Opening the System on page 174 Remove the system board assemblies See Removing a System Board Assembly on page 115 Remove the cooling fans See Removing a Cooling Fan on page 175 Lift the cooling fan bracket out of the chassis See Figure 3 37 Installing System Components 177 Figure 3 37 Removing and Installing the Cooling Fan Bracket K ENG 1 N Jj N NN X if CAA V J PS A XD 2 K DI a NN 2 locking tab hole 6 cooling fan bracket locking tab 6 1 3 178 Installing System Components 6 Remove the screws that secure the upper middle plane to the middle plane holder See Figure 3 38 7 Disconnect all the cables from the upper middle plane Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 8 Lift the upper middle plane out See Figure 3 38 Figure 3 38 Removing and Installing the Upper Middle Plane 1 upper middle plane 2 screw 6 3 stand off on middle plane holder 2 Installing System Components 179 9 Remove the screws that secure the mid plane holder support to the chassis See Figure 3 39 10 Lift the mid plane holder support out of the chas
120. m the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Disconnect front panel cables from the fan controller board See Figure 3 48 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Remove the hard drive cage from the chassis See Figure 3 43 Disconnect the cable from the sensor board assembly Remove the screws that secure the sensor board assembly to the hard drive cage See Figure 3 56 Remove the sensor board assembly from the hard drive cage See Installing System Components Figure 3 56 Figure 3 56 Removing and Installing the Sensor Board Assembly 1 sensor board assembly 2 screw 2 10 Remove the screw that secures the sensor board to the sensor board holder See Figure 3 57 11 Remove the sensor board from sensor board holder See Figure 3 57 Installing System Components 209 Figure 3 57 Removing and Installing the Sensor Board 1 screw 2 sensor board Installing the Sensor Board for 2 5 Hard Drive System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage du
121. ment Conflicts Most PCI devices can share an IRQ with another device but they cannot use an IRQ simultaneously T o avoid this type of conflict see the documentation for each PCI device for specific IRQ requirements Table 4 1 Assignment Specific IRQ Requirements IRQ Line Assignment IRQ Line Assignment TROO 8254 timer IRQ8 RTC IROI Keyboard controller IRQ9 SCI IRQ2 Cascade for IRO9 IRO10 USB controller NIC IRQ3 Serial port IROIT VGA USB controller IRQ Serial port IRQ12 Mouse controller IRQ5 Free IROQ13 Processor IRQ6 Free IRQ14 Primary IDE controller IRQ7 USB controller IRQ15 Secondary IDE controller 228 Troubleshooting Your System Jumpers and Connectors System Board Connectors This section provides specific information about the system jumpers It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system Figure 5 1 System Board Connectors OME 28 272625 24 23 22 Jumpers and Connectors 229 On ow 230 PCI E x16 slot 3 PCI E x16 slot 2 processor 1 processor 3 main power connector hard drive to backplane SATAII connector 5 hard drive to backplane SATAII connector 3 hard drive to backplane SATAII connector 1 SGPIO connector 2 DIMM sockets for processor 4 DIMM sockets for processor 2 onboard SATAII connector 4 onboard
122. n Off mode S0 S1 Power Off mode S4 S5 Amber Blinking BMC Critical condition event in Power On mode S0 S1 BMC Critical condition event in Power Off mode S4 S5 Off Power On S0 S1 Power Off 4 S5 System Blue Solid IPMI through Chassis Identify Command On identification or ID Button Press ID On indicator Off IPMI through Chassis Identify Command Off or ID Button Press ID Off 22 About Your System Power Supply Indicator Codes Figure 1 13 Power Supply Status Indicator 1 power supply 2 AC power LED AC Power LED Condition Solid green Power supply is on AC OK DC OK or in standby mode 100 VAC 120 VAC for 1023 W 200 VAC 240 VAC for 1100 W 200 VAC 240 VAC for 1400 W Solid yellow Power supply is at fault condition UVP OVP OCP SCP OTP Fan Fault Off Power supply is off or AC input voltage is out of normal operating range 100 VAC 120 VAC for 1023 W 200 VAC 240 VAC for 1100 W 200 VAC 240 VAC for 1400 W About Your System 23 BMC Heart Beat LED The system board provides BMC heart beat LED CR2 for BMC debugs The BMC heart beat LED is green When the system AC power is on this LED will light When BMC firmware is ready the BMC heart beat LED will blink Figure 1 14 BMC Heart Beat LED ork 1 BMC heart beat LED 2
123. n or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Ensure that the controller card is firmly seated into the system board connector See Installing the Expansion Card on page 127 If you have a battery cached SAS RAID controller ensure that the RAID battery is properly connected and if applicable the memory module on the RAID card is properly seated Ensure that the cables are firmly connected to the storage controller and the SAS backplane board 224 Troubleshooting Your System 10 Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to its electrical outlet and turn on the system and attached peripherals If the problem persists see Getting Help on page 246 Troubleshooting Expansion Cards NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by th
124. n card See Installing the Expansion Card on page 127 4 Install the system board assembly See Installing a System Board 150 Installing System Components Assembly on page 116 5 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Mezzanine Card Removing the SAS Mezzanine Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 115 Disconnect all the cables from the SAS mezzanine card 4 Remove the three screws that secure the SAS mezzanine card assembly to the system board assembly See Figure 3 23 Remove the SAS mezzanine card assembly away from the mezzanine WN VWI card bridge board on the system board assembly See Figure 3 23 Installing System Components 151 Figure 3 23 Removing and Installing the SAS Mezzanine Card Assembly 1 screw 3 2 SAS mezzanine card assembly mezzanine card bridge
125. nal on page 135 Removing the LSI 9260 8i Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Remove the system board assembly See Removing a System Board Assembly on page 115 2 Disconnect the two SAS SGPIO cables connecting to the LSI 9260 81 card assembly 3 Remove the three screws that secure the LSI 9260 81 card assembly See Figure 3 12 4 Lift the LSI 9260 8i card assembly out of the system board assembly See Figure 3 12 Installing System Components 129 1 screw 3 3 system board assembly 5 Remove the screw securing the LSI 9260 81 card 6 Grasp the LSI 9260 8i card by its edges and carefully remove it from the expansion card connector 130 Installing System Components Figure 3 13 Removing the LSI 9260 8i Card 1 expansion card slot cover 2 screw 3 LSI 9260 8i card 4 expansion card connector If you are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch Vg NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communic
126. ndle the memory modules by the card edges and avoid touching the components on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Locate the memory module sockets See Figure 3 31 Press the ejectors on the memory module socket down and out as shown in Figure 3 32 to allow the memory module to be inserted into the socket Handle each memory module only on either card edge making sure not to touch the middle of the memory module Align the memory module s edge connector with the alignment key of the memory module socket and insert the memory module in the socket See Figure 3 32 NOTE The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way Installing System Components 167 Figure 3 32 Installing and Removing a DIMM 1 memory module 2 memory module socket memory module socket ejecto
127. nine card bridge board on the system board assembly See Figure 3 28 4 Install the three screws to secure the Mellanox card assembly to the 160 Installing System Components system board assembly See Figure 3 28 Reconnect all the cables to the Mellanox card Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Mezzanine Card Bridge Board Removing the Mezzanine Card Bridge Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Remove the mezzanine card See Removing the SAS Mezzanine Card on page 151 and Removing the 10GbE Mezzanine Card on page 154 Pull the mezzanine card bridge board away from the mezzanine slot on the system board See Figure 3 30 Installing System Components 161 Figure 3 30 Removing and
128. nsion card assembly away from the system board assembly See Figure 3 10 Grasp the filler bracket by its edges and carefully remove it from the expansion card connector See Figure 3 11 KA NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector on the expansion card assembly Insert the card edge connector firmly into the expansion card connector until the card is fully seated Replace the screw securing the expansion card Place the expansion card assembly into the system board assembly Replace the three screws that secure the expansion card assembly Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 128 Installing System Components LSI 9260 8i Card Va NOTE The LSI 9260 8i card assembly should include the BBU interposer card which is connected to the RAID battery The illustrations in this section are just for your removal and installation reference For more information of the RAID battery see LSI 9260 8i RAID Battery Optio
129. o Mode CPU DownCore Mode ACPI SRAT Table DRAM Prefetches Hardware Prefetcher Software Prefetcher TOMMU Yes NB Clk 1800MHz 0x6000613 Enabled Enabled C6 Disabled Select Screen AT 1 Select Item Enabled Change Option Enabled General Help Enabled Save and Exit Enabled Exit Disabled L3 Power Control Enabled v02 69 CO Copyright 1985 2010 American Megatrends Inc Using the System Setup Program 53 Option Module Version Description Displays the current processor module version Node Count Di splays the node count Core Count z isplays the processor core count Revision Displays the processor version Cache L1 Displays the size of CPU L1 Cache L2 Displays the size of CPU L2 Cache L3 Displays the size of CPU L3 Speed Displays the frequency of CPU Able to Change Freq Displays the capability of frequency change uCode Patch Level Displays the ucode patch level Power Management This field sets the system Power Management to Maximum Performance mode OS Control mode or Advanced Platform Management Link mode When set to APML mode you can change setting of PSU Power Capping options Secure Virtual Machine fode Enabled default C1E Support Enabled default CState Mode C6 default CPB Mode Turbo Mode Disabled default CPU DownCore Mode All default ACPI SRAT Table Enabled default Select
130. on the system including any attached peripherals ening and Closing the System AN WARNING Whenever you need to lift the system get others to assist you To A A avoid injury do not attempt to lift the system by yourself CAUTION This system must be operated with the system cover installed to ensure proper cooling CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installing System Components 173 Opening the System I Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove the securing screw from the system cover See Figure 3 35 Press the cover release latch lock See Figure 3 35 4 Grasp cover on both the sides with your palm on the traction pad slide out and lift the cover away from the system See Figure 3 35 Figure 3 35 Opening and Closing the System 1 traction pad 2 system cover 3 cover release latch lock 4 securing screw Closing the System I Place the cover on the chassis and slide it to the front of the chassis until it snaps into place See Figure 3 35 2 Secure the cover with the
131. onents 139 4 Lift the LSI 9265 81 card assembly out of the system board assembly See Figure 3 17 1 screw 3 2 LSI 9265 8i card assembly 3 system board assembly 5 Remove the screw securing the LSI 9265 81 card See Figure 3 18 6 Grasp the LSI 9265 8i card by its edges and carefully remove it from the expansion card connector See Figure 3 18 140 Installing System Components Figure 3 18 Removing the LSI 9265 8i Card 1 expansion card slot cover 2 screw 3 LSI 9265 8i card 4 expansion card connector If you are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch Vg NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 8 Remove the BBU interposer card by unscrewing the three screws 9 Lift the BBU interposer card away from the LSI9265 8i card 10 Disconnect the RAID battery cable from the BBU interposer card Installing System Components 141 Installing the LSI 9265 8i Card A 142 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support tea
132. onnectors Middle Planes to for system board J23 motherboard J24 cables Expander Card Optional E NOTE The information in this section uses the 2 5 SATA2 and SAS backplane with expander as example Removing the Expander Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove all the hard drives See Removing a Hard Drive Carrier on page 106 Open the system See Opening the System on page 174 CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane bb CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Installing System Components 195 4 Remove the screws that secure the 2 5 hard drive cage to the chassis See Figure 3 49 Figure 3 49 Removing and Installing the 2 5 Hard Drive Cage 1 1 2 5 hard drive cage 2 screw 10 5 Remove the screws that s
133. ontroller Board A VI 192 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Open the system See Opening the System on page 174 Disconnect the cables from the power distribution boards Disconnect the cables from the fan controller board See Figure 3 48 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Reconnect the cables from the power distribution boards Remove the screw securing the fan controller board to the chassis See Figure 3 47 Installing System Components 7 Slide and lift the fan controller board out of the chassis See Figure 3 47 Figure 3 47 Removing and Installing the Fan Controller Board 1 screw 2 fan controller board Installing the Fan Controller Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting
134. or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Locate the battery location See System Board Connectors on page 229 CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Gently pull the retention clip over the battery to the positive side of the connector and lift the battery out of the connector See Figure 3 33 Hold the new battery with the facing the retention clip on the battery connector See Figure 3 33 Gently pull the retention clip towards the positive side of the connector and slide the battery into the connector until the retention Installing System Components 169 clip snaps into place See Figure 3 33 Figure 3 33 Replacing the System Battery 1 system battery 2 positive side of battery connector 3 retention clip 4 negative side of battery connector 7 Install the system board assembly See Installing a System Board Assembly on page 116 8 Reconnect the system to the electrical outlet and turn the system on including any attached peripherals 9
135. ot by PXE only Disabled default Force USB First Forces the system to boot from USB first Disabled default E NOTE The following list shows the priority of the boot options high to low e Force PXE BOOT Only e Select boot device by pop menu press F11 during POST Force PXE First press F12 during POST Force USB First boot order in setup menu Using the System Setup Program 73 Boot Device Priority Select this item and press Enter to view the following submenu items Boot Device Priority st Boot Device Network IBA GE Slol 2nd Boot Device USB SanDisk 3rd Boot Device SATA 3M ST3500514N 4th Boot Device USB TEAC FD 05PUBI Sth Boot Device USB TEAC CD 210PU Specifies the boot sequence from the available devices device enclosed in parenthesis has been disabled in the corresponding type menu Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc 74 Using the System Setup Program Hard Disk Drives Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Hard Disk Drives Specifies the boot _ sequence from the 1st Drive SATA 3M ST3500514N SEEEN E CE GUE Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Using the System Setup Program 75 Remov
136. overy and pin 1 8 are used for debug when pin 9 and pin 10 are shorted by jumper Power Distribution Board Connectors Figure 5 14 Power Distribution Board Connectors 3 ee a 1 hard drive backplane power 2 PMbus connector connector 3 main power connector 1 4 main power connector 2 system fan board power connector 6 bridge card connector 240 Jumpers and Connectors Sensor Board Connectors Figure 5 15 Sensor Board Connectors 1 2 O I 1 power connector 2 sensor board Jumpers and Connectors 241 Switch and Jumper Settings A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product System Configuration Switch Settings The function of system configuration switch installed on each system board is shown below Figure 5 16 System Configuration Switch On Off On Off SW 4 hi IJH 5 HI SW3 CO Co SW 2 TH Jw gt D JN SW 1 ol TE ol Disable Enable
137. ply redundancy is guaranteed E NOTE Configurations higher than indicated in the table may change the power supply mode to non redundant In non redundant mode if the power requirement exceeds the installed system power capacity the BIOS will throttle the CPUs Also if CPU Power Capping is enabled then CPU throttling occurs on configurations that exceed the cap value Table 3 1 PSU and Motherboard Support Matrix for 3 5 HDD Backplane With CPLD 2 Node Configuration PSU 1 Motherboard 2 Motherboards 1100 W Up to four 140W processors Up to two 115W processors MLB sixteen 32G memory modules eight 32G memory modules MLB and and three 3 5 SAS hard drives four 3 5 SAS hard drives 1400 W Up to four 140W processors Up to four 85W processors MLB thirty two 32G memory sixteen 32G memory modules MLB modules and six 3 5 SAS hard and four 3 5 SAS hard drives drives Table 3 2 PSU and Motherboard Support Matrix for 3 5 HDD Backplane With Expander 1 Node Configuration PSU 1 Motherboard 1100 W Up to four 85W processors MLB sixteen 32G memory modules MLB and twelve 3 5 SAS hard drives 1400 W Up to four 140W processors thirty two 32G memory modules and twelve 3 5 SAS hard drives E NOTE The following table lists the detailed power supply configurations regarding to the different quantity of the DIMMs and HDDs 110 Installing System Components Table 3 3 PSU Model and Quantity with CPLD 2 Node Confi
138. port team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product The function of jumper installed on the expander card for 2 5 backplane is shown below Figure 5 19 Jumpers Installed on 2 5 Backplane Expander Card S A TA RO DCBA DCBA o ofolfolol 1 fo fo 1 ofojojoj2 o ili j pmnan Disable Enable Table 5 4 Jumpers Installed on 2 5 Backplane Expander Card Jumper Function Off On A SAS Card Selection Disable Enable MLB Mode Selection Disable Enable UART Selection Disable Enable Reserved _ B C D E NOTE The in the table of system configuration jumper describes the default status and the default state is not active state Jumpers and Connectors 245 Getting Help Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 E NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues I Visit support dell com Click your country region at the bottom of the page
139. pper critical event easserted ac Upper non recoverable event deasserted Lower non critical event asserted Event Log STBY 3 3V Voltage Lower Critical Going Low Asserted STBY 3 3V Voltage Lower Non Recoverable Going Low Asserted STBY 3 3V Voltage Upper Non Critical Going High Asserted STBY 3 3V Voltage Upper Critical Going High Asserted STBY 3 3V Voltage Upper Non Recoverable Going High Asserted STBY 3 3V Voltage Lower Non Critical Going Low Deasserted STBY 3 3V Voltage Lower Critical Going Low Deasserted STBY 3 3V Voltage Lower Non Recoverable Going Low Deasserted STBY 3 3V Voltage Upper Non Critical Going High Deasserted STBY 3 3V Voltage Upper Critical Going High Deasserted STBY 3 3V Voltage Upper Non Recoverable Going High Deasserted PS 5V Voltage Lower Non Critical Going Low Asserted Sensor 18h Sensor Name STBY 1 2V Event Lower critical event asserted Lower non recoverable event asserted Upper non critical event asserted pper critical event asserted Upper non recoverable event asserted Lower non critical event deasserted Lower critical event deasserted Lower non recoverable event deasserted pper non critical event easserted Ai pper critical event easserted ac Upper non recoverable event deasserted Lower non critical event asserted Event Log PS 5V Voltage Lower C
140. ption to input BMC LAN port IP address ipmitool raw Oxc 1 16 Subnet Mask lt Subnet Mask gt Use this option to input BMC LAN port subnet mask address ipmitool raw Oxc I 1 12 GateWay Address lt IP Address gt ipmitool raw 0x30 I Power Staggering Return ID AC Recovery ipmitool raw 0x30 3 ID 0x11 0x2 0001 lt Delay Mode gt Use this option to input BMC LAN port Gateway address Configures power recovery behavior This item can be seen when Remote on AC Power Loss is selected in Power On or Last State This parameter is only effective if the Power Policy is not set to always off 0x00 Immediate Power On No Delay Default 0x01 Auto Random the auto generated delay time must be in the range of Minimum Power On Delay and Maximum Power On Delay 0x02 User Defined the user defined delay time must be in the range of Minimum Power On Delay and Maximum Power On Delay ipmitool raw 0x30 1 Minimum Power Configures time for power on delay 100 Using the System Setup Program IPMI Command Setup Option Description Return ID ipmitool raw 0x30 3 ID 0x11 0x4 0001 lt LSB timer gt lt HSB timer gt On Delay the setting range of delay time is 07255 Sec ipmitool raw 0x30 I Return ID ipmitool raw 0x30 3 ID 0x11 0x5 0001 lt LSB timer gt lt HSB timer gt Maximum Power On Delay Configures time for power on delay the setting range of delay t
141. r from right to left for system board 1 5 power supply connector 2 Jumpers and Connectors 233 2 5 Hard Drive Backplane Expander Card Connectors Figure 5 8 2 5 Hard Drive Backplane Expander Card Sa UART connector JTAG connector expander card jumper mini SAS connector 1 port 1 4 mini SAS connector 2 port 5 8 mini SAS connector 3 port 9 12 mini SAS connector 4 port 13 16 mini SAS connector 5 port 17 20 mini SAS connector 6 port 21 24 10 system board 1 mini SAS connector system board 2 mini SAS connector 12 system board 4 mini SAS connector on ow aon A N 234 Jumpers and Connectors Middle Plane Connectors Figure 5 9 Middle Plane Connectors 1 rs me eH de o UT e 9 8 7 6 5 4 1 Mini SAS connector for hard drive 2 Mini SAS connector for hard drive 1 4 5 6 3 fan controller board connector 4 signal connector middle plane to system board power 6 CPLD JTAG to system board connector 7 IPMB connector 8 power connector 2 power connector 1 Jumpers and Connectors 235 Expansion Card Connectors Figure 5 10 Expansion Card Connectors 1 PCI E Gen 2 x16 iPass connector 2 expansion card HIC card 3 PCI E Gen 2 x16 golden fingers 236 Jumpers and Connectors SAS Mezzanine Card Connectors Figure 5 11 SAS Mezzanine Card Connectors He HH DH OOs
142. r 2 Press down on the memory module with your thumbs to lock the memory module into the socket See Figure 3 32 When the memory module is properly seated in the socket the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed Repeat step 4 through step 7 of this procedure to install the remaining memory modules in the approved configurations See Table 3 7 Install the system board assembly See Installing a System Board Assembly on page 116 Start up the system Press lt F2 gt to enter the System Setup program Check the System Memory settings on the main System Setup screen The system should have already changed the value to reflect the newly installed memory If the value is incorrect one or more of the memory modules may not 168 Installing System Components be installed properly Repeat step 2 through step 10 of this procedure to ensure that the memory modules are firmly seated in their sockets System Battery Rep lacing the System Battery A WARNING There is a danger of a new battery exploding if it is incorrectly A installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional information CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation
143. rature Upper Non Recoverable Going High Asserted Processor 1 Temp Temperature Upper Non Critical Going High Deasserted Processor 1 Temp Temperature Upper Critical Going High Deasserted Processor 1 Temp Temperature Upper Non Recoverable Going High Sensor 62h 63h Sensor Name Processor 2 Temp Processor 3 Temp Event Upper non critical event asserted Upper critical event asserted Upper non recoverable event asserted Upper non critical event deasserted Upper critical event deasserted Upper non recoverable event deasserted Upper non critical event asserted Upper critical event asserted Event Log Deasserted Processor 2 Temp Temperature Upper Non Critical Going High Asserted Processor 2 Temp Temperature Upper Cnitical Going High Asserted Processor 2 Temp Temperature Upper Non Recoverable Going High Asserted Processor 2 Temp Temperature Upper Non Critical Going High Deasserted Processor 2 Temp Temperature Upper Critical Going High Deasserted Processor 2 Temp Temperature Upper Non Recoverable Going High Deasserted Processor I Temp Temperature Upper Non Critical Going High Asserted Processor Temp Temperature Upper Critical Going High Asserted About Your System 29 Sensor Sensor Name Processor 4 oMi Temp 30 About Your System Event Upper non recoverable event asserted Upper non criti
144. rd drive indicator 15 NIC 20 NIC Management Port 21 power and system board 22 indicators back panel 17 front panel 12 installing backplanes 187 cooling fans 176 expander card 199 expansion card 127 132 142 expansion card connector 150 front panel 203 hard drive blank 106 heat sink 119 hot swap hard drive 107 memory modules 167 middle planes 182 power supply 114 processor 124 248 Index SAS daughter card 153 157 160 sensor board 206 system board 172 system board assembly 116 Installing the Mezzanine Card Bridge Board 162 K keyboards troubleshooting 213 L LEDs BMC heart beat 24 M memory troubleshooting 220 memory modules installing 167 removing 166 memory modules DIMMs configuring 163 middle planes installing 182 removing 177 N NICs troubleshooting 215 P phone numbers 246 POST accessing system features 11 power distribution board removing 188 power supplies installing 114 removing 113 processor installing 124 removing 122 processors troubleshooting 226 R removing backplanes 184 cooling fans 175 daughter card 151 155 158 expander card 195 expansion card 125 129 139 expansion card connector 149 fan controller board 192 front panel 200 hard drive 106 hard drive blank 105 heat sink 118 hot swap hard drive 106 memory modules DIMMs 166 middle planes 177 power distribution board 188 po
145. reen Linking at 100 Mbps speed Blinking green Port identification with 10 or 100 Mbps speed Solid amber Linking at 1 Gbps speed Blinking amber Port identification with I Gbps speed Off Linking at 10 Mbps speed when the link activity LED is green no link when the link activity LED is off NIC Status Indicator Link Activity Condition Solid green LAN linking No access Blinking green LAN accessing Off No link 20 About Your System Figure 1 12 NIC Indicators BMC Management Port 1 speed indicator 2 link activity indicator NIC Status Indicator Speed Condition Green Linking at 100 Mbps speed Off Linking at 10 Mbps speed when the link activity LED is solid green no link when the link activity LED is off NIC Status Indicator Link Activity Condition Green LAN linking Accessing Off No link About Your System 21 Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup For location of the LEDs on the front panel see Figure 1 1 for 3 5 hard drive and Figure 1 6 for 2 5 hard drive systems For location of the LEDs on the back panel see Figure 1 9 Table 1 4 lists the status associated with the status codes Table 1 4 Status Indicator Codes Component Indicator Condition Power on Green Solid Power On S0 S1 indicator Blinking BMC critical condition event in Power O
146. rent HT link to HTI 4888 Coherent HT Link Speed Set Coherent HT link to HT3 i Disable dynamic power saving function for 4891 Power Saving Features SATA core clock f Enable dynamic power saving function for 4892 Power Saving Features SATA core clock Non Coherent HT Lin Set Non Coherent HT Link Speed to HT1 48A2 Speed 1200Mhz Non Coherent HT Lin Set Non Coherent HT Link Speed to HT3 48A4 Speed 2000Mhz Non Coherent HT Lin Set Non Coherent HT Link Speed to HT3 48A5 Speed 2600Mhz ag En Set Non Coherent HT Link Width 8 bits Width Jor NO OR AL Set Non Coherent HT Link Width 16 bits Width 48B9 DRAM Prefetcher Disable DRAM prefetcher 48BA DRAM Prefetcher Enable DRAM prefetcher 48BD Software Prefetcher Disable HW Prefetcher Training on SW 48BE Software Prefetcher Enable HW Prefetcher Training on SW 5001 PCIE Slot ASPM Disable PCIE Slot ASPM 5002 PCIE Slot ASPM Set PCIE Slot ASPM to LO 5003 PCIE Slot ASPM Set PCIE Slot ASPM to L1 5004 PCIE Slot ASPM Set PCIE Slot ASPM to LO amp LI 5021 Onboard Lan ASPM Disable Onboard NIC ASPM 98 Using the System Setup Program Token Setup Option Description 5022 Onboard Lan ASPM Set Onboard NIC ASPM to LO 5023 Onboard Lan ASPM Set Onboard NIC ASPM to L1 5024 Onboard Lan ASPM Set Onboard NIC ASPM to LO amp LI 5091 Mezzing Slot ASPM Disable Mezzing Slot ASPM 5092 Mezzing Slot ASPM Set
147. ritical Going Low Asserted PS 5V Voltage Lower Non Recoverable Going Low Asserted PS 5V Voltage Upper Non Critical Going High Asserted PS 5V Voltage Upper Critical Going High Asserted PS 5V Voltage Upper Non Recoverable Going High Asserted PS 5V Voltage Lower Non Critical Going Low Deasserted PS 5V Voltage Lower Critical Going Low Deasserted PS 5V Voltage Lower Non Recoverable Going Low Deasserted PS 5V Voltage Upper Non Critical Going High Deasserted PS 5V Voltage Upper Critical Going High Deasserted PS 5V Voltage Upper Non Recoverable Going High Deasserted STBY 3 3V Voltage Lower Non Critical Going Low Asserted About Your System 37 Sensor Sensor Name 19h PS L 1V 38 About Your System Event Lower critical event asserted Lower non recoverable event asserted Upper non critical event asserted pper critical event asserted Upper non recoverable event asserted Lower non critical event deasserted Lower critical event deasserted Lower non recoverable event deasserted pper non critical event easserted Ai pper critical event easserted ac Upper non recoverable event deasserted Lower non critical event asserted Event Log STBY 3 3V Voltage Lower Critical Going Low Asserted STBY 3 3V Voltage Lower Non Recoverable Going Low Asserted STBY 3 3V Volta
148. rive connectors 5 6 from right to left for system board 1 9 SATAII hard drive connectors 1 4 10 SATAII hard drive connectors 6 5 from right to left for system board 2 for system board 2 from right to left 11 backplane power connector for 12 backplane power connector for power supply 1 power supply 2 3 5 Hard Drive Backplane With Expander Figure 5 4 Front View of the Backplane 1 3 5 backplane with 2 SATAII and SAS connectors 1 4 5 8 and 9 12 from expander left to right and from up to down Figure 5 5 Back View of the Backplane Fj ot o o o o ca an o fo C o 6 5 4 1 backplane jumper 2 UART connector 3 Mini SAS ports 4 5 4 Mini SAS port 0 3 backplane power connector for 6 backplane power connector for power supply 1 power supply 2 232 Jumpers and Connectors 2 5 Hard Drive Backplane With Expander Figure 5 6 Front View of the Backplane 1 1 SATAII and SAS connectors 1 12 2 SATAII and SAS connectors 1 12 3 2 5 backplane with expander Figure 5 7 Back View of the Backplane 1 3 from left to right for system board 1 from left to right for system board 2 i nn al alo Jaaa Hi K Q og nw I I l l nodene 9 4 1 power supply connector 1 2 SATAII hard drive connectors 1 12 from right to left for system board 2 3 SATAII hard drive connectors 1 12 4 PCI E x8 connecto
149. rized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 115 3 Remove the expansion card See Removing the Expansion Card on page 125 4 Remove the two screws securing the expansion card connector to the expansion card bracket See Figure 3 22 Pull the expansion card connector away from the expansion card bracket See Figure 3 22 VWI Installing System Components 149 Figure 3 22 Removing and Installing the Expansion Card Connector 1 screw 2 2 expansion card bracket 3 expansion card connector Installing the Expansion Card Connector N CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Place the expansion card connector into the expansion card bracket See Figure 3 22 2 Replace the two screws securing the expansion card connector to the expansion card bracket See Figure 3 22 WN Install expansio
150. roperly through the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the fan controller board See Figure 3 48 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Replace the screws that secure the hard drive cage See Figure 3 49 Close the system see Closing the System on page 174 Replace the hard drives See Installing a Hard Drive Into a Hard Drive Carrier on page 109 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Front Panels Removing the Front Panel VAN 200 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installing System Components VWI Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove all the hard drives See Removing a Hard Drive Carrier on page 106 Open the system See Opening the System on page 174 Disconnect all the cables from the backplane See Figure 5 3 for 3 5 hard drives and Figure 5 7 for 2 5
151. s Enter to view the following screen Link ASPM Disabled For ATI GFX Card M2x use ASPM L1 only M5x use both ASPM LO Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Link ASPM For ATI GFX Card Disabled default M2x use ASPM L1 only M5x use both ASPM LO Using the System Setup Program 67 NB SB Port Features Scroll to this item and press Enter to view the following screen B SB Link ASPM Options Disabled 1 Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Link ASPM Sets this item to L1 or to disable L1 default 68 Using the System Setup Program Hyper Transport Configuration Hyper Transport Configuration Coherent HT Link Frequency oherent HT Link Speed HT3 Non Coherent HT Link Speed HT3 2600MHz Non Coherent HT Link Width 16 bits Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Coherent HT Link Speed Coherent HT Link Frequency HT3 default Non Coherent HT Link Non Coherent HT Link Frequency Speed HT3 2600MHz default Non Coherent HT Link Non Coherent HT Link Width Width 16 bits default Using the System Setup Program
152. s in SB As general rule this feature should be disabled for desktop and enabled for mobile SATA IDE Ports Auto Clk Ctrl Disabled default When this option is enabled the system shuts down the clocks for unused SATA ports in IDE This enables some power savings Note When users shut down the clocks the hot plug function for that port will not work SATA AHCI Ports Auto Clk Ctrl Disabled default When this option is enabled the system shuts down the clocks for unused SATA ports in AHCI modes This enables some power savings Note When users shut down the clocks the hot plug function for that port will not work 62 Using the System Setup Program AHCI Port0 Scroll to this item and press Enter to view the following screen UTILITY AHCI Portd Select the type a of device comected Device Not Detected to the system SATA PortO Auto S M A R T Enabled Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description SATA Port0 Select SATA Port0 to Auto Auto default S M A R T S M A R T stands for Self Monitoring Analysis and Reporting Technology Using the System Setup Program 63 USB Configuration Scroll to this item and press Enter to view the following screen USB Configuration Enables support for E legacy USB AUTO Module Version 2 24 5 13 4 option disables
153. s not COBES MICE Gpbon ROM enable the NIC s associated PXE or RPL boot ROM Enable the system s secondary embedded 00BC NIC2 Option ROM network interface controller full function including its PXE boot ROM 00BF Remote Access Serial Console Redirection Off Using the System Setup Program 93 Token Setup Option Description CO Rote ee TV OOCA CS Sparing Enabled Disable Redundant memory 00CB CS Sparing Enabled Enable Redundant memory 00D7 Serial port number Console redirection to COM2 00D8 Load Optimal Default Load Optimal Default 0135 OnChip SATA Channel Disable Onboard SATA controller s 0137 OnChip SATA type an A controller s is set to Native 0138 OnChip SATA type Sr SATA controller s is set to AHCI 0139 OnChip SATA type nr SATA controller s is set to RAID 013B OnChip SATA Channel Enable Onboard SATA controller s 0173 Hardware Prefetcher Disable CPU HW Prefetcher 0174 Hardware Prefetcher Enable CPU HW Prefetcher 01C4 ACPI SRAT Table Disable for ACPI SRAT Table 01C5 ACPI SRAT Table Enable for ACPI SRAT Table 021F Power Management This will set max performance 0221 Power Management Allow OS to control p state 0222 Power Management Enable APML control 0224 Onboard VGA device Enable onboard VGA chip ue Onboard Gadevice a Ne po saa 0231 CPU DownCore Mode Enable CPU 4 cores only 0232 CPU DownCore Mode Enable CPU 2 cores only A
154. s not covered by your warranty Read and follow the safety instructions that came with the product I Put the two ports of the 10GbE mezzanine card through the two slots of the bracket See Figure 3 27 2 Install the three screws to secure the 1OGbE mezzanine card to the bracket See Figure 3 27 3 Install the 1OGbE mezzanine card assembly to the mezzanine card bridge board on the system board assembly See Figure 3 26 4 Install the three screws to secure the 1OGbE mezzanine card assembly Installing System Components 157 to the system board assembly See Figure 3 26 Reconnect all the cables to the 1OGbE mezzanine card Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Removing the Mellanox Card A VWI 158 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System
155. second power distribution board that is below the first power distribution board remove the power distribution board connector and angle the board before lifting Figure 3 45 Removing and Installing a Power Distribution Board 1 screw 4 2 1st power distribution board 3 power distribution board bridge board 4 screw 4 5 2nd power distribution board 6 stand off on the chassis Installing System Components 189 Installing a Power Distribution Board A VWI 190 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION If removed you must replace the second power distribution board at the bottom and the power distribution board connector before replacing the first power distribution board at the top If removed first place the second power distribution board in the system See Figure 3 45 Otherwise skip to step 5 E NOTE To install the second power distribution board that is below the first power distribution board angle the board during installation Replace the screws securing the second power distribution board to the system See Figure 3 45 Replace the power distribut
156. select Maximum Performance PowerNow function will be disabled If select OS control or APML PowerNow function will be enabled Sled Power Capping can be activate by DCMI or APML Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc 56 Using the System Setup Program Option Description Power Management Set Power mode If select Maximum Performance Maximum Performance PowerNow function will be disabled If select OS control default or APML PowerNow function will be enabled Sled Power Capping can be activate by DCMI or APML Power Management OS Control Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Power Management Configuration Set POWER mode If select Maximum Power Management 0S Control Performance PowerNow CPU Power Capping P state 0 function will be oo disabled If select Sled Power Capping Deactivate OS control or APML PowerNow function will be enabled Sled Power Capping can be activate by DCMI or APML Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description OS Control Select Power Management to OS control mode CPU Power Capping Sets CPU Power Capping This option decides the P state 0 default highest performance P state in OS Using the
157. service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product E NOTE The information in this section applies only to systems intalled with the LSI 9260 8i card I Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 115 3 Disconnect the cable connecting to the LSI 9260 8i card 4 Press the LSI 9260 81 RAID battery latch and lift the RAID battery to release it from the LSI 9260 81 RAID battery carrier See Figure 3 15 Slide and lift the LSI 9260 81 RAID battery away from the LSI 9260 81 RAID battery carrier See Figure 3 15 VI Installing System Components 135 Figure 3 15 Removing and Installing the LSI 9260 8i RAID Battery 1 3 RAID battery latch 2 LSI 9260 8i RAID battery LSI 9260 8i RAID battery carrier 4 system board assembly Installing the LSI 9260 8i RAID Battery l Insert the LSI 9260 8i RAID battery into the battery carrier until the RAID battery latch locks into place See Figure 3 15 Connect the cable connecting to the LSI 9260 8 card Install the system board assembly See Installing a System Board Assembly on page 116 Reconnect the system to the electrical outlet and turn the system on including any attached p
158. sing the System Setup Program 79 Security Menu This page enables you to set the security parameters Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Main Advanced Boot Server Exit Security Settings Enable Disable E Boot Sector Virus Supervisor Password Installed Protection User Password Not Installed Change Supervisor Password User ficcess Level Full Access Change User Password Password Check Setup Boot Sector Virus Protection Disabled Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Supervisor Password Displays whether the supervisor password is installed or not User Password Displays whether the user password is installed or not User Access Level Sets the access level for users Full Access default Change Supervisor Installs or changes the password Password Change User Password Installs or changes the password This item is only shown when the supervisor password is 80 Using the System Setup Program Option Description set Setup Checks password while invoking setup Password Check Setup default Always Checks password while invoking setup as well as on each boot This item is only shown when the supervisor password is set Boot Sector Virus Protection Enables or disables Boot Sector Virus Protection
159. sis See Figure 3 39 1 screw 3 2 mid plane holder support 180 Installing System Components 1 12 Remove the screws that secure the mid plane holder to the chassis See Figure 3 40 Lift the mid plane holder out of the chassis See Figure 3 40 Figure 3 40 Removing and Installing the Mid plane Holder screw 6 2 mid plane holder Remove the screws that secure the lower middle plane to the chassis See Figure 3 41 Disconnect all the cables from the lower middle plane Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Lift the lower middle plane out of the chassis See Figure 3 41 Installing System Components 181 Figure 3 41 Removing and Installing the Lower Middle Plane 1 lower middle plane 2 screw 6 3 stand off on the chassis 2 Installing the Middle Planes A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product I Place the lower middle plane into the chassis Make sure that the two stand offs on t
160. srnrvsrnsvsrrnrnvnrvnrnsrnvnvnsenrnnensensn 223 Troubleshooting Expansion Cards ssssssscsessessesssesesstsssestestesteeeeneens 225 Troubleshooting Processors sscscsssssssseesesssaessssesesesseaesseneseaesseneseseeaes 226 IRQ Assignment Conflicts sscsccsssssscssssssesssssssssssesscsessesscssssessesasseess 228 5 Jumpers and Connector csccscecsessessesessessessessesessesseeaseaeees 229 System Board Comme ctoss s sscsssscsssssssessesssscssssssscsesssscssssesscssssessesssseess 229 Backplane Connectors rssevsevsvrnvesvrnvenvensessesrersernresventenvensenensessesseeneensener 231 Contents 9 3 5 Hard Drive Backplane With CPLD c csccsssecssssessesseessesseeseeees 231 3 5 Hard Drive Backplane With Expande cccsseseseeeeeeeeeeees 232 2 5 Hard Drive Backplane With Expandel escesseceesesseseeteeeees 233 2 5 Hard Drive Backplane Expander Card Connectors 0 234 Middle Plane Connectors sesrevsevreenvernverseenrersvevsvenrersversversvenerseerseensennr 235 Expansion Card Connectors seoseesrervenvrnversevsvrsvenvenventenvenessesseeseeserstensense 236 SAS Mezzanine Card Connectors rocsseesvevseeveevsversversernversversvensersversvensennr 237 10GbE Mezzanine Card ConnectorsS mmmsseeseevreosrersvevsvensersvevsvensersvenseenssenr 238 Fan Controller Board Connectors s ssssssescsssssesssecssesseesseesee
161. sseeseesseeeatenee 239 Power Distribution Board Connectors um mmssusrvvseevseersersversversersversverssens 240 Sensor Board Connectors m nrcsrevsvevrernvernversvenrersvevsvenrersversversvensersrevseensennr 211 Switch and Jumper Settings x nernrenvonvrnernennvrnvenvrnvenvenvensensenseenenserstensener 242 System Configuration Switch Settings ccscssscseseeseseseeeeeeees 242 3 5 Backplane With CPLD Jumper Settings ssecsssseeseesseseeeeees 243 3 5 Backplane With Expander Jumper Settings ssesssssseeees 244 2 5 Backplane Expander Card Jumper Settings ecssssseee 245 br Gen Hep vassere 246 Contacting Dells iisisscciises a atest Aine e aT aera tained ees 246 T WMO REE a a O 247 10 Contents About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup Keystroke Description lt F2 gt Enters the System Setup program See Start Menu on page 46 lt Fl gt Enters the BIOS Boot Manager See System Setup Options at Boot on page 46 lt F12 gt Starts Preboot eXecution Environment PXE boot lt Ctrl gt lt C gt Enters the SAS 2008 Daughter Card Configuration Utility For more information see the SAS adapter documentation lt Ctrl gt lt H gt Enters the LSI 9260 configuration utility For more information see the documentation for your SAS RAID card lt C
162. ssesseseeasessesesseeeeeseeeees 171 Installing a System Board sccssscscsessessessesseesseesesesseeaeesseseeseeseeeeeeeees 172 Opening and Closing the System ersrenrernvonvrnvenvrnvenvensensensennvenrenvensensensr 173 Opening the SysteM cccsessscssesssssesesseesesseesessesssssesseeaeeseestesesseeeeeseees 174 Closing the Syst m aseran aa 174 Cooling Fansa a A aaae anaa a aaa 175 Contents 7 Removing a Cooling Fan ccssessscsesecsesseesssseesseseeeseseeeassstesessteeesseseees 175 Installing a Cooling Fan scsssessssessessecsessessesesssesesseeatessesesetsseeseeeeees 176 Middle Planes issnin iaaa 177 Removing the Middle Planes c cssssssesssssesssesesssssesesssssseessseseeees 177 Installing the Middle Planes c sc scsssssseseecessesseseetessesesseeseseeseeeeeees 182 Back planes sisinio traia aiie 184 Removing the 3 5 Hard Drive Backplane c ssecesseceesesseseeeeteeeees 184 Installing the 3 5 Hard Drive Backplane c ssscesseceeesseseeeetereees 187 Power Distribution Boards ic gsessesverserrersersvesvrsvenvesvensenversersvenvenvenvensensense 188 Removing a Power Distribution Board ccsscessesseseeesteseeeeeeeeee 188 Installing a Power Distribution Board c sc cccseceesesseeeeeeseeeeeeeeeees 190 Cable Routing for Power Distribution Board s os seevevsreversvsressersr 191 Fan Controller Board sssssssssssssssscsesssssssssss
163. svervrsvenvenvenversersvrsersvrntenvensenvensensenseenvenvensensense 212 Troubleshooting System Startup Failure nernrvnrvnreorvrnronvrnvenvenvrnsrnsennnr 213 Troubleshooting External Connections sssssssssssesessesessesessescsees 213 Troubleshooting the Video Subsystem s sssssssssssssssesssssessescsees 213 Troubleshooting a USB DevViC s csscssssssssssssssessesessessesessessesesseseesess 213 Troubleshooting a Serial 1 0 Device sssscssssessesessesssessessesesseeesees 214 Troubleshooting a NIC c ccsscssssssssssssssssssssssesssssssessssesesessssscsenseeacsansees 215 Troubleshooting a Wet System ssssssssssssssssssssssssssessessesesssssesesseseesess 216 Troubleshooting a Damaged System s ssssssssssssessesessesesssssesesseesesees 217 Troubleshooting the System Battery ssssssssssssssssesssesssssesessesesees 217 Troubleshooting Power Supplies sssssscssssessessessesstssssseestesteeseeneens 218 Troubleshooting System Cooling Problems ssssssssessssesesesees 219 Troubleshooting a Fan cccsssssssssesssssessssescsesssesseesseassseaesesssseaessseaeseeees 220 Troubleshooting System Memory urnsvsrvsenrvsvnsenrvsrnsrnnvnrnsvnrvnrnsvnsvnrnsensrnen 220 Troubleshooting a Hard Drive e sesrvsvrnevevsvnerevnenenvvnvnerevsvnvnersenesensenenessenenen 222 Troubleshooting a Storage Controller s
164. system to recognize the power supply and to determine if it is working properly The power indicator turns green to signify that the power supply is functioning properly If the problem persists replace the faulty power supply 3 fall troubleshooting fails see Getting Help on page 246 Troubleshooting System Cooling Problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that none of the following conditions exist System cover air duct drive blank power supply blank or front or back filler panel is removed Ambient temperature is too high External airflow is obstructed Cables inside the system obstruct airflow An individual cooling fan is removed or has failed See Troubleshooting a Fan on page 220 Troubleshooting Your System 219 Troubleshooting a Fan A wa BW N CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not aut
165. tem Memory svspuaoser ssn nssnernser ntnnasnsnsnarktie 51 Advanced Menu iesiesrersersersersvvsvrsvesvenvenvesverseesersvensenvensenvensensenserseeserseensensensen 52 GPU Configuration issi a d daistiesk 53 Power Management Maximum Performance nsononnonernrnerserrrrvrnerernrr 56 Power Management OS Control ss srvvvresrvsssses 57 Power Management Advanced Platform Management Link 58 Memory Configuration s csscsssssessessessessessesseesesssesaseaessneaneanesneeeseneeess 59 IDE Gonfigur tion issinoasesterssel ete A A 60 USB Configuration seniii 64 PCI Gonfigur tiom usa 65 Hyper Transport Configuration c csccssssesseessscessessessessessessesseesseeeeeess 69 1 0 Virtualizationssssseunenaanaarseunnunsnesannsenavardssr 70 Boot Men s cescccicosscectsesacourcicccescstesconsoutcnetsetiioeh aeaaeae aaneen iaiaeiaeiaa 11 Boot Settings Configuration ssccsscsecssssesseessesesessesseesessesseseeeseesseeess 72 Boot Device Priotity i2 0 cc caeccnich a siecesicnace a 74 Hard Disk Drives iss i ccsncdisnsepaeaieninacsnaeeiseesieeieteanedieee 75 Removable Drives uunssadnesssdasensudnasGosemadnnk 76 CD DVD DiiV S ta3tavecateniniacaadadneandiiaialanwaciin 77 SE hraamarnananitamnnteera 78 Network Drives LusunuanssaaasnamsseamGavuasenssea aud 79 Security Menu i o cscecc ieee a A nE 80 Server MOU ra raean aerea ae eere aA aanta r Erea a eiai aas 82 System Management sccsecsesssessess
166. tem board Make sure the cables should go through the cable clip ring See Figure 3 14 Connect the RAID battery cable to the BBU interposer card on the LSI 9260 81 card and connect the other end of the cable to the corresponding connector on the RAID battery E NOTE When connecting the RAID battery cable the BBU interposer card should be installed on the LSI 9260 8i card The BBU interposer card in the figure below is just for you reference Installing System Components 133 Figure 3 14 Cable Routing for LSI 9260 8i Card Fey amp T T ay IF i JE A 5 f g f pr GE A TR ol Je oll l s 5 Wh BP Ue A Ue Eg r og no S J r OF 1 IE I I T OE En TF i oy E Item Cable From To LSI 9260 8i Card RAID Battery and HDD to Backplane SATAII Connectors RAID battery RAID battery connector RAID battery cable J4 connector SAS SGPIO Mini SAS connector A amp SATAII connectors cable Mini SAS connector B 0 5 and SGPIO A amp B 134 Installing System Components LSI 9260 81 RAID Battery Optional Removing the LSI 9260 8i RAID Battery A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone
167. the System Setup Program 91 Option Description Save Customized Defaults Saves the changes as User Defaults Load Customized Defaults Loads the User Defaults to all the setup options Command Line Interface for Setup Options The options of SETUP menu allow users to control by system configuration utility syscfg The utility is included in Dell OpenManage Deployment Toolkit DTK Users can use the utility as following e To change the SETUP option by D4 token sysctg t D4_token_id Example sysctg t 0x002D to enable NICI Option ROM e To check token activity status syscfg 1stokenactive D4_token_id Example sysctg istokenactive 0x002D to check the token activity status of NIC Option ROM e To change the SETUP option through BMC memory directly impitool raw lt command gt lt data gt Example Ampitool raw Oxc I 1 3 10 106 42 120 to set IP address of BMC LAN port as 10 106 42 120 Table 2 1 The D4 Token Table Token Setup Option Description Enable the system s primary embedded 002D NICI Option ROM network interface controller full function including its PXE boot ROM 002E NIC Function Support terke tontille Disable the system s onboard network For the next system boot set the IPL 0051 BOOTSEO DSKT priority to diskette hard drive IDE available Ghee POPES DENE priority to hard drive then option 92 Using the System Setup Program CD ROM option ROMs
168. the rivets that secure the air ducts to the system Installing System Components board assembly and heat sinks See Figure 3 7 4 Gently lift air ducts out of the system board assembly See Figure 3 7 Figure 3 7 Removing and Installing the Air Ducts 1 rivet 6 for each of air ducts 1 and 2 2 air duct 2 and 2 for air duct 3 3 air duct 1 4 air duct 3 Installing the Air Duct EN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Installing System Components 117 D NOTE The air duct configuration differs with the number of processors installed on the system board For two processor configuration only the air duct 3 is installed between the processors 1 and 2 for four processor configuration the air ducts 1 2 and 3 should all be installed The Figure 3 7 shows the four processor configuration I Align the air ducts to the system board assembly and heat sinks by the rivet holes See Figure 3 7 2 Replace the rivets to secure the air ducts to the system board assembly and heat sinks See Figure 3 7 Heat Sinks Removing the Heat Sink A CAUTION Many repairs may only be done by
169. the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the fan controller board See Figure 3 48 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Close the system See Closing the System on page 174 Replace the hard drives See Installing a Hard Drive Into a Hard Drive Carrier on page 109 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Installing System Components 207 Removing the Sensor Board for 2 5 Hard Drive System A VWI 208 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove all the hard drives See Removing a Hard Drive Carrier on page 106 Open the system See Opening the System on page 174 Disconnect all the cables from the backplane See Figure 5 7 for 2 5 hard drives Note the routing of the cable underneath the tabs on the chassis as you remove them fro
170. this item to enable or disable the function of securing virtual machine mode SVM Select this item to enable or disable the Enhanced Halt State Specifies the method of C State enablement Only for Family 15h CPU Specifies the method of core performance boost enablement Only for Family 15h CPU Select this item to cold reset the system after options are changed Select this item to enable or disable the building of ACPI SRAT table 54 Using the System Setup Program Option Description DRAM Prefetcher Enabled default Select this item to enable or disable DRAM Prefetcher Hardware Prefetcher Enabled default Software Prefetcher Enabled default IOMMU Disabled default Select this item to enable or disable the hardware prefetcher For UP platforms leave it enabled For DP MP servers it may be used to tune performance to the specific application Select this item to enable or disable the HW Prefetcher Training on Software Prefetch Select this item to enable or disable the IOMMU L3 Power Control Enabled default Select this item to enable or disable the L3 Power Control Using the System Setup Program 55 Power Management Maximum Performance Scroll to this item and press Enter to view the following screen BIOS SETUP UTILITY Power Management Configuration Power Management Maximum Performanc Sled Power Capping Deactivate Set POWER mode If
171. tions at Boot on page 46 Expansion Card Assembly and Expansion Card Removing the Expansion Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Recommend to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 115 Remove the three screws that secure the expansion card assembly See Installing System Components 125 Figure 3 10 4 Lift the expansion card assembly out of the system board assembly See Figure 3 10 Figure 3 10 Removing the Expansion Card Assembly RR 1 screw 3 2 expansion card assembly 3 system board assembly 5 Remove the screw that secures the expansion card to the expansion card cage 6 Grasp the expansion card by its edges and carefully remove it from the expansion card connector 7 Ifyou are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch E NOTE You must install a filler bracket over an empty expansion slot to
172. trl gt lt S gt Enters the utility to configure NIC settings for PXE boot For more information see the documentation for your integrated NIC lt Ctrl gt lt HOME gt BIOS recovery during Boot Block About Your System 11 Front Panel Features and Indicators Figure 1 1 Front Panel 3 5 x8 Hard Drives With Two Motherboards 12345 NS Figure 1 3 Front Panel 3 5 x8 Hard Drives With One Motherboard 12345 MB 2 1 MB 2 3 MB 240 RR OH Gams 2 5 MB 2 7 MB 2 8 Figure 1 4 Front Panel 3 5 x12 Hard Drives With One Motherboard 12 About Your System Figure 1 5 Front Panel 2 5 x18 Hard Drives With Two Motherboards aes 2 5 x24 Hard Drives With Two Motherboards Figure 1 6 Front Panel i AC ve AC we 2 105 MB 218D EET MB 2 9 ED Figure 1 7 Front Panel 2 5 x24 Hard Drives With One Motherboard Mee ee HC me 222 BS peren Ga a MER FC il Kure ha i CTE MB 2 162 K Ta gt OTa MB 2 13 1D je me Kra SS wll es About Your System 13 Item Indicator Button Icon Or Connector Description
173. wer supply 113 processor 122 sensor board 204 system board 171 system board assembly 115 Removing the Mellanox Card 158 Removing the Mezzanine Card Bridge Board 161 replacing system battery 169 S safety 103 SAS controller daughter card troubleshooting 223 SAS RAID controller daughter card troubleshooting 223 startup accessing system features 11 support contacting Dell 246 system closing 174 opening 174 system board connectors 229 installing 172 jumper settings 242 removing 171 system board assembly installing 116 removing 115 system cooling troubleshooting 219 system features accessing 11 system setup boot settings configuration 72 memory configuration 56 57 58 59 PCI configuration 65 67 68 processor configuration 53 processor settings 51 remote access configuration 85 Index 249 SATA configuration 60 63 sequence 212 system memory 51 system battery 217 USB configuration 64 system boot issues 25 system cooling 219 T video 213 wet system 216 telephone number 246 troubleshooting V cooling fans 220 damaged system 217 video expansion card 225 troubleshooting 213 external connections 213 hard drive 222 W keyboard 213 memory 220 NIC 215 processors 226 SAS RAID controller daughter card 223 warranty 44 wet system troubleshooting 216 250 Index
174. y not work if set to Always Terminal Type Select the target terminal type ANSI default VI UTF8 Combo Key Enables or disables VI UTF8 combination key support Support for ANSI VT 100 terminals Enabled default 86 Using the System Setup Program IPMI Configuration Scroll to this item and press Enter to view the following screen IPMI Configuration Set the type of BMC NIC from BIOS Set BMC NIC Shared Note BMC will reset Current MAC address in BNC 00 26 6C FA 71 83 BMC IP address source DHCP gt IP Address gt Subnet Mask gt Default Gateway IP Select Screen Select Item Change Option General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc Option Description Set BMC NIC Sets the type of BMC NIC from BIOS Shared default BMC will reset BMC IP address source Sets BMC IP address source from BIOS DHCP default Using the System Setup Program 87 IP Address Configuration Select IP Address item in the IPMI Configuration screen to view the following submenu BIOS SETUP UTILITY y IP Address Configuration Enter IP address in decimal in the form of Parameter Selector 03 KHH KKK KKK KKK IP Address 1000 000 000 0001 XXX less than 256 Current IP address in BMC 010 003 025 126 and in decimal only Select Screen Select Item General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc
175. ynchronically through executing the super terminal application e When COM2 is selected SOL I Check BMC IP from server gt IPMI configuration gt IP Address current IP address in BMC a Make sure BMC NIC under the IPMI configuration If users select shared NIC make sure the LAN cable has been plugged in the shared port v If users have the DHCP server select BMC IP address source to DHCP v If users set IP address source to static enter the BMC themselves in IP address gt IP address Using the System Setup Program 47 b Make sure BMC NIC under the IPMI configuration If users select dedicated NIC make sure the LAN cable has been plugged in the dedicated port v If users have the DHCP server select BMC IP address source to DHCP v If users set IP address source to static enter the BMC themselves in IP address gt IP address Users should take their own risk if they set IP address by themselves Improper IP setting may cause that they cannot implement communication with BMC over LAN 2 The remote clients should install ipmitool under their operating systems 3 Execute IPMITOOL with BMC IP username password and sol parameter like below format ipmotool I lt interface gt U lt username gt P lt password gt H lt Host iP gt sol activate 4 Remote users will have the ability to monitor server screen synchronically through executing the super terminal application COM is always workable no matter what kin

Dell PowerEdge C6145 Hardware Owner's Manual

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