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Dell PowerEdge C5220 Hardware Owner's Manual

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1. Item Feature Status Description 1 3 LAN link LED Off No link 2 4 LAN activity LED Off No activity LAN link LED Green Link LAN activity LED Off No activity LAN link LED Green Link LAN activity LED Off Activity 10 Mb LAN link LED Blinking green Link LAN activity LED Green Activity 100 Mb LAN link LED Blinking green Link LAN activity LED Amber Activity 1Gb 5 Hard drive activity Blinking green Hard drive 0 active LEDs Hard drive 1 active Hard drive 2 active Hard drive 3 active 10 About Your System Item Feature Status Description 6 Identity LED Blue Identifies the system On Normal status Blue Identifies the system Off with an interval Blinking blue 7 Power Status Green System DC On On Green System DC Off Off Amber Normal status Off Blinking amber Event occurred in the system About Your System 11 Figure 1 4 12 Sled SKU Indicators Rotated Counterclockwise 90 i MANA Item Feature Status Description 1 3 LAN link LED Off No link 2 4 LAN activity LED O
2. Pin Signal Pin Signal 1 12V 2 12V 3 12V 4 12V 5 12V 6 12V 7 12V 8 12V 9 12V 10 CSHARE 11 PS_PRESENT_0 12 12V 13 GND 14 GND 15 GND 16 GND 17 GND 18 GND 19 GND 20 GND 21 GND 22 P12V_STB 23 P12V_STB 24 GND 25 SMB_BP _CLK 26 SMB_BP_DAT 27 SMB_PDB_ALRT_0 1_N 28 PS_ON_N 29 NA 30 PSGD0O 1 118 Jumpers and Connectors Getting Help Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Click your country region at the bottom of the page For a full listing of country region click All Click All Support from Support menu Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you Getting Help 119 120 l Getting Help Index Numerics 2 5 inch hard drive board installing 77 removing 76 2 5 inch hard drives installing 71 removing 69 3 5 inch hard drive installing 74 removing 72 3 5 inch hard drive board installing 78 A about your
3. Save Customized Defaults Save the changes done so far as User Defaults Boot Override Network Hide if Device is not connected Hard Disk Hide if Device is not connected RAID Hide if Device is not connected USB Storage Hide if Device is not connected CD DVD ROM Hide if Device is not connected Built in EFI Shell Attempts to Launch EFI Shell application Shellx64 efi from one of the available file system devices K NOTE For further specifications see UEFI Shell Specification at uefi org specs 54 Using the System Setup Program POST Error Handling This section provides information on POST error message and handling Error Messages Error messages are displayed at POST under the following fail conditions e Hard drive is not present in system e MERC initialization failure ina DIMM module K NOTE You can enable the Pause on Error function in the BIOS setup menu to pause the POST Error Message on Screen at time of display Error Message DIMM Al has been disabled by MRC DIMM A2 has been disabled by MRC DIMM A3 has been disabled by MRC DIMM A4 has been disabled by MRC Status Codes A status code is a data value used to indicate progress during the boot phase A subset of these status codes known commonly as checkpoints indicate common phases of the BIOS boot process The status codes can be viewed during POST at the right bottom corner of the scre
4. Figure 3 5 Removing and Installing a Memory Module 1 locking latch 2 DIMMslot 3 memory module notch Installing System Components 67 Replacing a Memory Module WARNING The memory modules are hot to touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components on the memory module A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product The system board has four slots in two channels for the installation of memory modules See System Board Jumpers and Connectors on page 111 for the location of the memory modules Follow the instructions given below to install memory modules 1 Align the memory module correctly with the DIMM slot Note the notch and obstruction in Figure 3 5 2 Press the edge connector of the memory module into the DIMM slot Press down firmly on the memory module so that the locking latches of the DIMM slot are levered upwards to secure the memory module in place 68 Installing System Components Hard Drives The following are examples
5. General Help In addition to the Item Specific Help window the Setup Utility also provides a General Help screen This screen can be called up from any menu by pressing lt F1 gt The General Help screen lists the legend keys with their corresponding alternates and functions To exit the help window press the lt Enter gt or the lt Esc gt key 20 Using the System Setup Program Server Platform Setup Utility Screens Conventions The following typographical conventions are used in the tables The text and values in the Setup Item Options and Help columns in the tables are displayed on the BIOS Setup screens Text marked with an in the Settings column of the tables indicates default values These values are not displayed with an on the setup screen The marked text in this document is to serve as a reference point The Comments column provides additional information where it may be helpful This information does not appear in the BIOS Setup screens Information in the screen shots that is enclosed in brackets lt gt indicates variables depending on the option s installed For example lt Current Date gt is replaced by the actual current date Information that is enclosed in square brackets in the tables indicates areas where the user needs to type in text instead of selecting from a provided option Whenever information is changed except Date and Time the systems requires a save and reboot to take place
6. BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives SATA Port4 Hard drive 2 While entering setup BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives SATA Port5 Hard drive 3 While entering setup BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives 32 Using the System Setup Program Menu Fields Settings Comments Power Saving Features Disable Disable Enable the feature Enable that allows SATA hard drives to initiate link power management transitions HDD Security Erase Disable Not Set Security Freeze Enable Lock Command Port Mapping of Cougar Point SATA Controllers SATA Port0 SSI Hard Drive 0 Bus0 Dev31 Fun2 SATA Controller SATA Port1 SSI Hard Drive 1 Bus0 Dev31 Fun2 SATA Controller SATA Port2 Hard Drive 0 Bus0 Dev31 Fun2 SATA Controller SATA Port3 Hard Drive 1 Bus0 Dev31 Fun2 SATA Controller SATA Port4 Hard Drive 2 Bus0 Dev31 Fun5 SATA Controller SATA Port5 Hard Drive 3 Bus0 Dev31 Fun5 SATA Controller Using the System Setup Program 33 PCI Configuration Aptio Setup Utility Copyright C gt Embedded Network Devices 2011 American Mega Menu Fields Settings Comments Advanced PCI Configuration Embedded Network Embedded Network Devices Devices NIC Enumeration Onboard Change the sequenc
7. Figure 3 19 Removing a SAS Mezzanine Assembly in a Sled 3 Flip the assembly over and remove the provided screw securing the linking board Remove the linking board from the mezzanine card Disconnect the SAS cable from the card Remove the provided screws securing the card u oO G0 A Remove the mezzanine card from the assembly 94 Installing System Components Figure 3 20 Removing a SAS Mezzanine Card Installing a SAS Mezzanine Card with 3 5 HDD Prior to installing a mezzanine card you must first remove the sled board from the chassis see Removing a Sled on page 62 1 2 3 4 ol Remove the mezzanine card from its static proof packing Place the mezzanine card in the mezzanine bracket Secure the card on the bracket with the provided screws Insert the linking board into the mezzanine card as shown in the following image Secure the linking board to the bracket with the provided screw With the PCle connector facing up attach the SATA cable 4 to the SAS mezzanine card With the PCle connector facing up attach the SATA cable 5 to the SAS mezzanine card Installing System Components 95 Figure 3 21 Inserting a Linking Board on a 3 5 SAS Mezzanine Card 8 Flip the mezzanine assembly over and align over the two guide pins on the sled see following image 9 Align the linking board over the sled and insert 10 Secure the assembly to the sled with the three screws Figure 3 22 Ins
8. w w o including its PXE boot ROM or with iSCSI Remote Boot To disable NIC1 NIC2 should be disabled first If iSCSI is enabled UEFI PXE can not boot 36 Using the System Setup Program Menu Fields Settings Comments Embedded NIC2 Disabled Disables Enables the Enabled with PXE system s secondary embedded network Enabled without PXE interface controller full iSCSI Remote Boot function w w o including its PXE boot ROM or with iSCSI Remote Boot If iSCSI is enabled UEFI PXE can not boot Active State Power Management Configuration Aptio Setup Utility Copyright C 2011 American Megat Onboard LAN ASPM Disabled Using the System Setup Program 37 Menu Fields Settings Comments Advanced PCI Configuration Active State Power Management Configuration Onboard LAN ASPM Disabled Controls the level of ASPM LOs supported on the PCI Express Link L1 LOs amp Ll Mezzing Slot ASPM Disabled Controls the level of ASPM LOs supported on the PCI Express Link Ll LOs amp Ll NB SB Link ASPM Disabled Controls the level of ASPM LOs amp L1 supported on the PCI Express Link 38 Using the System Setup Program PCI Slot Configuration Aptio Setup Utility Copyright C 2011 American Megatrends Inc Mezzanine Slot Enabled Menu Fields Settings Comments Advanced PCI Configuration PCI Slot Configuration Mezzanine slot Disabled Disables Enables controller Enabled w
9. 0x31 0x31 0x31 0x2F 0x73 0x32 0x67 0x76 0x31 0x31 0x32 0x2E 0x62 0x69 0x6E ASCII code for URL tftp 192 168 1 111 s2gv112 bin Response 21 written data length Updating BMC Firmware Through Firmware Command gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x08 0x01 0x01 0x80 0x00 Response 34 firmware update task ID force update config gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x08 0x01 0x01 0x80 0x01 Response 34 firmware update task ID normal update no config gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x08 0x01 0x01 0x00 0x00 Response 34 firmware update task ID normal update config Troubleshooting 107 gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x08 0x01 0x01 0x00 0x01 Response 34 firmware update task ID Get Firmware Status ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x08 0x02 lt Task ID ex 0x34 gt Response Status Code as followed 0x00 Transmitting Image 0x01 Validating Image 0x02 Programming 0x03 Ready to Accept Image 0x04 USB Unit Stage 0x05 Connecting to server 0x80 General Error 0x81 Cannot establish connection 0x82 Path not found 0x83 Transmission Abort 0x84 Checksum Error 0x85 Incorrect Platform 0x86 Allocate memory failed 0x87 Virtual media detach failed 0xFF Completed Restart firmware while status code is OxFF gt ipmito
10. Pressing lt ESC gt discards the changes and boot the system according to the boot order set from the last boot Using the System Setup Program 21 The Main menu is the screen that is first displayed when you enter BIOS Setup Aptio Setup Utility Copyright C 2011 Americ Inc System Date Menu Fields Settings Comments Main System Date MM DD YYYY Set the Date Use Tab to switch between Date elements System Time HH MM SS Set the time Use Tab to switch between Time elements Product Name Displays the product name BIOS Version Displays the BIOS version BIOS Build Date Displays the BIOS build date Service Tag Displays the service tag 22 Using the System Setup Program Menu Fields Settings Comments Asset Tag Displays the asset tag MRC Version Displays the MRC version ME Version Displays the ME version BMC Version Displays the BMC version FAN Control Board FW Displays the fan control board firmware version ePPID Displays the ePPID NICI MAC Address Displays the NIC MAC address NIC2 MAC Address Displays the NIC2 MAC address BMC NIC MAC Address Displays the BMC NIC MAC address Processor Type Displays the processor type Processor Speed Displays the processor speed Processor Core Displays the amount of processor core System Memory Size Displays the amount of system memory System Memory Speed Di
11. S 0Gb Item Feature Status Description 1 3 LAN link LED Off No link 2 4 LAN activity LED Off No activity LAN link LED Green Link LAN activity LED Off No activity LAN link LED Blinking green Lin LAN activity LED Off Activity 100 Mb LAN link LED Blinking green Link LAN activity LED Green Activity 1Gb LAN link LED Blinking green Lin LAN activity LED Orange Activity 10 Gb NOTE Intel 10Gb mezzanine card is supported by BIOS version 1 0 12 and later About Your System 15 16 About Your System Using the System Setup Program Start Menu The system employs the latest AMI Core BIOS which is stored in Flash memory The Flash memory supports the plug and play specification and contains a BIOS Setup program the Power On Self Test POST routine and the PC auto configuration utility This system board supports system BIOS shadowing enabling the BIOS to execute from 64 bit onboard write protected DRAM Use the Setup Utility to configure items such as e Hard drives and peripherals e Memory sizing and configuration e Password protection from unauthorized use e Protocol and feature enabling disabling e Power Management features This Setup utility should be executed under the following conditions e When changing the system configuration e When a configuration error is detected by the system and you are prompted to mak
12. or w o OPROM Enabled without OPROM Using the System Setup Program 39 USB Configuration Aptio Setup Utility Copyris C 2011 American Mega Embedded USB Controller Enabled Menu Fields Settings Advanced USB Configuration Comments Embedded USB Controller Disabled Disables Enables the built in USB controller at system Enabled startup Legacy USB Support Disabled Enables Legacy USB Enabled support Disable option keeps USB devices available only for EFI applications 40 Using the System Setup Program Menu Fields Settings Comments USB PORT with BMC Disabled Allows the users to Enabled electrically disable enable the internal USB port which contacts to BMC External USB PORT Disabled Allows the users to Enabled electrically disable enable the external USB port1 External USB PORT2 Disabled Allows the users to Enabled electrically disable enable the external USB port2 Internal USB Connetor Disabled Disables Enables the Enabled internal USB port Using the System Setup Program 41 Server Management Aptio Setup Utility Copyright C 2011 American Megatrends Inc d o Secur amp Exi ACPI SPMI Table Enabled Menu Fields Settings Comments Server Management ACPI SPMI Table Disabled ACPI SPMI Table Enabled Set BMC LAN Configures BMC network Configuration parameters Remote Access Remote Access Configuration Configuration Restore
13. selected for bootup Ist Boot Network Set Boot Priority Hard Disk RAID USB Storage CD DVD 2nd Boot Network Set Boot Priority Hard Disk RAID USB Storage CD DVD 3rd Boot Network Set Boot Priority Hard Disk RAID USB Storage CD DVD 4th Boot Network Set Boot Priority Hard Disk RAID USB Storage CD DVD 5th Boot Network Set Boot Priority Hard Disk RAID USB Storage CD DVD Using the System Setup Program 51 Security Menu Aptio Setup Utili O C 2011 American Megatrends Inc Change Supervisor Password Menu Fields Settings Comments Security Change Supervisor Set Supervisor Password Password Change User Password Set User Password 52 Using the System Setup Program Save and Exit Aptio Setup Utility Copyright C 2011 American Megatrends Inc Save Changes and Exit Menu Fields Settings Comments Save amp Exit Save Change and Exit Exit system setup after saving the changes Discard Changes and Exit Exit system setup without saving any changes Save Changes Save Changes done so far to any of the setup option Discard Changes Discard changes done so far to any of the setup option Using the System Setup Program 53 Menu Fields Settings Comments Load Optimal Defaults Restore Load Default values for all the setup options Load Customized Defaults Restore the User Defaults to all the setup option
14. support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the hard disks See Hard Drives on page 69 2 Disconnect the four SATA cables between the hard drive board and the system board HDD2 HDD3 o o o o Remove the eight screws from the hard drive board Disconnect the hard drive board from the system board and lift out of the sled 76 Installing System Components Installing a 2 5 inch Hard Drive Board 1 Holding the board by the edges place the hard drive board into the sled and connect to the system board 2 Replace the eight screws to secure it in place 3 Connect the four SATA cables between the hard drive board and the system board FY oa _ 2 5 HDD 25 HDD 2 5 HDD Mk N HDDO HDD1 HDD2 HDD3 CNi PE sara IE L l i 4 p s 1 Fale Fao lo Fa o Me Removing a 3 5 inch Hard Drive Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team
15. type the offset in bytes at the start of the flash default 0 e count type the size in bytes copy to the flash default the size of the flash e option f 2 c skip the comparison of flash data and force to update use chip erase instead of sector erase reset scratch two flash update support AST2050 two SPI solution Ist SPI is on CS2 2nd SPI is on CSO Examples Flash All without Saving user configuration Data C socflash dosflash gt socflash cs 2 option fc if firm bin Instructions for Linux SOCFLASH linux sh Change directory to socflash Execute sh linux sh on Local System with Linux OS root localhost socflash After the procedure is complete wait 90 seconds for BMC to reset Instructions for DOS SOCFLASH dos hat Change directory to socflash Execute dos bat on Local System with DOS c socflash gt dos bat After the procedure is complete wait 90 seconds for BMC to reset linux sh Troubleshooting 105 Instructions for Windows 2008 64bit win bat Change directory to socflash Execute win bat on Local System with Windows OS After flashing is complete wait 90 seconds for BMC to reset Updates Through TFTP HTTP FTP Updating Through TFTP HTTP FTP 1 Get Reservation ID gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x30 0x01 gt 01 2 Enable Remote Update gt ipmitool H lt BMC IP Address gt I lanplus U r
16. 2 connector 3 sled 3 connector 4 sled 4 connector 5 sled5 connector 6 sled 6 connector 7 sled 7 connector 8 sled 8 connector 9 sled 9 connector 10 sled 10 connector 11 sled 11 connector 12 sled 12 connector 12 Sled Backplane Back Connectors Figure 5 7 shows the connectors on the back of the backplane Figure 5 7 12 Sled SKU Backplane Back Connectors 16 a Ce Gee ee E TIIE ZE 13 2 3 4 5 6 7 8 9 101 a ae 12 116 Jumpers and Connectors 1 MD2 Jumper 2 MD1 Jumper 3 fan connector 1 4 fan connector 4 5 fan connector 2 6 fan connector 5 7 fan connector 3 8 fan connector 6 9 PSU 1 connector 10 PSU 2 connector 11 fan connector 7 12 fan connector 8 13 PMBus 2 connector 14 PMBus 1 connector 15 sideband connector 16 LAN connector Table 5 3 12 Sled Backplane Jumper Positions MD2 MD1 Mode 0 l Normal l l JTAG l 0 Boot Power Distribution Board Connectors Figure 5 8 shows the connectors on the PDB Figure 5 8 PDB Connectors 1 PSU connector 2 PMBus connector Jumpers and Connectors 117 PDB Power and SMBus Connectors This section provides information on the PDB power and SMBus connector pin out Table 5 4 PDB Power and SMBus Connector Pin Out
17. 89 replacing 10 GbE 87 89 SAS 89 91 93 95 SAS cables 93 97 modules memory 64 O options BIOS setup 18 boot 18 P population DIMM 64 power distribution doard 117 problems installation 103 processor replacing 85 program system setup 17 R recovery BIOS 109 redirection console 18 disable 18 enable 18 removing 3 5 inch hard drive 72 a 2 5 inch hard drive board 76 S screens server setup 21 setup 21 setup program using 17 sled configuration 61 removing 62 start menu start 17 support services 119 system inside 60 T tools recommended 59 troubleshooting 99 connections 104 sequence 99 U update BIOS 109 BMC 104 firmware 104 system 109 utilities update 104 123 124
18. Remove the recovery jumper JP11 110 Troubleshooting Jumpers and Connectors System Board Jumpers and Connectors Figure 5 1 displays the system components on the system board Figure 5 1 System Board Diagram Back 20 1 19 ____ 18 _ LW TL 2 17 O e J cere 16 SF F so A 3 15 an 4 14 5 tity LE 6 AT 13 H 7 OTIC JBE 8 S e Im o 11 ET m Front Jumpers and Connectors 111 1 Hard drive board connectors PCI e 2 BMC disable header JP1 x4 3 SDHC module 4 BIOS BMC COM port switch header System supports one SDHC card JP3 JP4 5 ME recovery mode header JP10 6 COM port connector J9 7 CPU socket 8 Mezzanine card connector 8 sled only 9 NIC1 NIC2 RJ45 connector 10 VGA USB connector 11 Power button 12 Battery socket 13 DIMM slots 14 NVRAM clear setting JP5 15 BIOS recovery mode jumper JP11 16 SATA connectors hard drive 0 17 SATA connectors hard drive 1 18 SATA connectors hard drive 2 19 Hard drive board connectors 20 SATA connectors hard drive 3 PCI e x8 Table 5 1 System Board Jumper Settings Jumper Description Default Setting Function JPI BMC disa
19. a JDIMM 4096 MB 4 UDIMM 1600 2 sled DDR3 ECC l VL 333 2 x8 4Gb 8G UDIMM 8912MB 1 UDIMM 1600 2 sled DDR3 ECC 2 VL 333 2 x8 4Gb 16G JDIMM 8912MB 2 UDIMN 600 2 sled DDR3 ECC 3 VL 333 2 x8 4Gb 24G e ee JDIMM 8912MB 3 UDIMM 1600 2 sled DDR3 ECC 4 VL 333 2 x8 4Gb 32G eo ee JDIMM 8912MB 4 UDIMM 1600 2 sled DDR3 ECC 4 VLP 333 2 x8 4Gb 2Gb 20G 2G 8G 2G 8G JDIMM 8912MB 2 UDIMN 600 2048MB 2 2 sled DDR3 ECC 4 VL 333 2 x8 4Gb 2Gb 24G 4G 8G 4G 8G JDIMM 8912MB 2 UDIMM 1600 4096MB 2 K NOTE 1600MHz VLP UDIMM will be available by June 2012 66 Installing System Components Removing a Memory Module WARNING The memory modules are hot to touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components on the memory module A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product 1 Remove the sled from the system See Sled Configuration on page 61 2 Push the locking latches of the DIMM slot outwards See Figure 3 5 3 Remove the memory module from the system
20. a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the required sled from the system See Sled Configuration on page 61 2 Loosen the four captive screws on the heat sink Installing System Components 79 3 Remove the heat sink shroud assembly by tilting the backend up to clear the shroud from under the sled flange and then lift upwards Figure 3 6 Removing a heat sink shroud 80 Installing System Components Installing a Heat Sink Shroud 1 Use a lint free cloth remove thermal grease from the heat sink 2 Apply new thermal grease evenly to the center of the top new processor AN CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the processor socket 3 Position heat sink shroud assembly at a slight tilt to insure shroud is inserted below the sled flange see final installed view then lower the assembly onto the four supporting posts on the motherboard 4 Align the four screws of the heatsink to the four threaded posts and tighten the four screws Figure 3 7 Installing a heat sink shroud Final installed view shown in the fol
21. and 3 Remove AC power Wait 5 seconds ao 1 A Move the jumper back to default position covering pins and 2 7 Replace the chassis cover and turn on the system The CMOS is now cleared and can be reset by going into BIOS setup Viewing System Event Logs for Investigation If the front panel LED blinks for 30 to 60 seconds upon applying AC power to the power supply the baseboard management controller BMC is initializing If not then the BMC is not functioning If the BMC is working try to gather system event log SEL information for investigation For more information see View System Event Log on page 48 Installation Problems Perform the following checks if you are troubleshooting an installation problem e Check all cable and power connections including all rack cable connections e Unplug the power cord and wait one minute Then reconnect the power cord and try again e If the network is reporting an error see if there is enough memory installed and disk space available Troubleshooting 103 e Remove all peripherals one at a time and try to turn on the system If after removing an option the system works you may find that it is a problem with the option or a configuration problem between the peripheral and the system Contact the option vendor for assistance e If the system does not turn on check the LED display If the power LED is not on you may not be receiving AC power Check the AC power cor
22. card in the mezzanine bracket Secure the card on the bracket with the provided screws Insert the linking board into the mezzanine card as shown in the following image 6 Secure the linking board to the bracket with the provided screw Figure 3 16 Inserting a Linking Board in a SAS Mezzanine Card 7 Flip the mezzanine assembly over and align over the two guide pins on the sled see following image Installing System Components 91 Figure 3 17 Installing a SAS Mezzanine Assembly in a Sled K NOTE The 1 0 screw bracket tab must be behind the mezzanine bracket 8 Align the linking board over the sled and insert 9 Secure the assembly to the sled with the three screws 92 Installing System Components Routing the 2 5 SAS Mezzanine Cables After installing a mezzanine card you need to route the SAS cabling as depicted in the following figure Figure 3 18 SAS Mezzanine Cable Routing o oc ie le c a a hard drive ports routing path Removing a SAS Mezzanine Card with 2 5 HDD Prior to removing a mezzanine card you must first remove the sled board 5 gt y from the chassis see Removing a Sled on page 62 1 Remove the screws securing the assembly 2 Remove the assembly from the sled Installing System Components 93
23. hard drive board cables 8 sled system board mezzanine card 3 5 inch hard drive board cables 8 sled system board mezzanine card 2 5 inch hard drive board cables 12 sled system board 3 5 inch hard drive board cables 12 sled system board 2 5 inch hard drive board cables NOTE Mixed SATA and SAS hard drives on the 2 5 and 3 5 inch hard drive board are not supported About Your System 7 Front Panel Features and Indicators The Dell PowerEdge C5220 server is available in either a 12 sled or 8 sled each supporting either two 3 5 inch or four 2 5 inch hard drives There are two sled SKUs available for the PowerEdge C5220 server an eight sled SKU and a twelve sled SKU For information on sled population see Sled Configuration on page 61 The following section provides information for the 8 sled 12 sled and mezzanine card options Features Figure 1 1 8 Sled SKU Front Features Rotated Counterclockwise 90 an X 7 Ne KIA Or _ Gi Bi Item Feature Description 1 Mezzanine card cover Cover for the Mezzanine card 2 VGA USB connector VGA USB 2 0 connector 3 NIC LAN
24. mo fa ml Hi an me 7 P Dy Vaaa by 0a A ee dient D ROOT k ORO DD Q a0 ft RORO Pee Qe JO CR0 D we fy aE ae O CD P OR ORT a as Se TEN afin o gt O ib ET PREN FFM PERREN o i D BOON e OFORO Ou or RORO DTD ID KCHT CHORDA O22020 we e G lo a OF DD SEER SEH uy _ Sae seen Ast pees VM TA a ly aM a O 8 rae D OON a QFD Ou eT HIRO epo 6 e Efile ROR CRI HD y BORO my Neses ien O A smig O PSUI PSU2 61 Installing System Components Sleds Removing
25. on AC Power Loss Power Off System action to take on Power On AC power loss Last State 42 Using the System Setup Program Menu Fields Settings Comments Power Staggering AC Immediate Immediate PowerOn No Recovery Randai Delay Random Auto User Defined user User Defined defined delay time must be in the range of Minimum and Maximum Power On Delay Power Button Disabled Select Disabled to disable Enabled power off function View System Event Log Press lt Enter gt to view system Event Log records Clear BMC System Event Select SEL clear method Log Event logging Disabled Disable PCIE Enabled SERR DRAM ECC Error Logging NMI On Error Disabled Enable or disable NMI Enabled asserted for fatal error Using the System Setup Program 43 Set BMC LAN Configuration Aptio Setup Utility Copyright C 2011 American Megatrends Inc BMC LAN Port Configuration Shared NIC Menu Fields Settings Comments Server Management BMC Network Configuration BMC LAN Port Dedicated NIC BMC LAN Port Configuration Shared NIC Configuration NOTE Dedicated NIC port is found on the chassis BMC NIC IP Source Static Select to configure LAN DHCP channel parameters statically or dynamically DHCP 44 l Using the System Setup Program Menu Fields Settings Comments IP Address XXX XXX XXX XXX Enter IP address in the form of XXX XXX XXX XXX XXX less than 256 and in decimal on
26. ports 10 100 1 Gb NIC LAN connector 1 10 100 1 Gb NIC LAN connector 2 4 Power button On Off button for sled 5 Service Tag Identifying service tag NOTE PowerEdge C5220 systems with a service tag on the front panel support Intel Xeon E3 1200 series processors only 8 About Your System Figure 1 2 12 Sled SKU Front Features Rotated Counterclockwise 90 Fares Tom e pe ICS Bi Item Feature Description 1 VGA USB connector VGA USB 2 0 connector 2 NIC LAN ports 10 100 1G NIC LAN connector 1 10 100 1G NIC LAN connector 2 3 Power button On Off button for sled 4 Service Tag Identifying service tag NOTE PowerEdge C5220 systems with a service tag on the front panel support Intel Xeon E3 1200 series processors only About Your System 9 Indicators Figure 1 3 8 Sled SKU Front Indicators Rotated Counterclockwise 90 r CORK O AT OMNI faea E esn
27. showing the installation and removal procedures for the 2 5 inch and the 3 5 inch hard drives Removing a 2 5 inch Hard Drive A CAUTION Many repairs may only be done by a certified service technician You 4 should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Mixing SATA and SAS hard drive on the 2 5 and 3 5 inch hard drive board is not supported Remove the sled from the system See Sled Configuration on page 61 Remove the hard drive from the sled docking bay Select the hard drive to replace and remove the four hard drive bracket screws securing it underneath the sled Bottom of sled Top of sled Remove the hard drive from the sled docking bay Installing System Components 69 2 5 HDD 2 5 HDD 2 5 HDD 2 5 HDD HDDO HDD1 HDD2 HDD3 t t t A o o l 5 Remove the four screws from the 2 5 inch hard drive bracket then detach the hard drive from the bracket 70 Installing System Components Installing a 2 5 inch Hard Drive 1 Align the 2 5 inch hard drive bracket on the new hard dri
28. that came w product The following illustrations show the two server sled options and the sled numbering in each option Figure 3 2 PowerEdge C5220 8 Sled SKU PSU1 PSU2 JO HRR O ORBROROROROY O Eea EER ORO DOR eere ej eee Leese ES Aem i A WA O CREO QOQI pe RORY e e SSeS PEER rf 5 ii bee lt X eze O RTR Dogi AG Be Sasoso Q jaaa EET E R ORO 5 Re Qu a PO ROOD Ee EIE O HN pestetetess a Im jea EEE ci os esetece r HORROR Oa SEES 2020F ORO A elise olerece BEES eee Sled SKU may also include an LSI 2008 1GbE or 10GbE mezzanine card K NOTE Figure 3 3 PowerEdge C5220 12 Sled SKU Q Ta PA SEER AN pO C ame
29. 2 Save andEXtt i200 220 oA Oe PS Se See Dae eS 53 POST Error Handling 0 0000 55 Command Line Interfaces for Setup options 58 3 Installing System Components 59 Recommended Tools 0 000000 ae 59 Inside the System 2 2 ee 60 Sled Configuration 0 00000 0048 61 Memory Modules 0 000000 64 Hatd DIVES io 3 ite Oe ae a ee a a ee 69 Hard Drive Boards 0 0 0000 a 76 Heat Sinks soi riae hoe bs Ge be ns a PA 79 Processos ns 0838 at Ses ya ea ee A ee Bw 85 Mezzanine Cards 0 0000 e eee 87 4 Troubleshooting s c o2 24 4 54 Ove eae BOTA 99 Troubleshooting Sequence 99 Update Utilities 0 2 2 2 0 104 BIOS System Update 2005 109 BIOS RecoveryMode 000 109 5 Jumpers andConnectors 111 System Board Jumpers andConnectors 111 2 5 inch Hard Drive Board Connectors 113 3 5 inch Hard Drive Board Connectors 114 Backplane Connectors 2005 114 Power Distribution Board Connectors 117 PDB Power and SMBus Connectors 118 6 Getting Help nn3 oe ake e tee en a ee 119 About Your System The system includes the following configurations 8 sled system board 3 5 inch hard drive board cables 8 sled system board 2 5 inch
30. Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the hard drives See Removing a 3 5 inch Hard Drive on page 72 Remove the eight screws from the hard drive board Disconnect the hard drive board from the system board and lift out of the sled Installing System Components 71 Installing a 3 5 inch Hard Drive Board 1 Unpack the new hard drive board 2 Holding the board by the edges place the hard drive board into the sled and connect to the system board 3 Replace the eight screws to secure it in place 8 78 Installing System Components Heat Sinks The following procedure as illustrated with an air shroud only applies to the 12 sled SKU system Table 3 1 The 8 sled SKU does not require an air shroud Table 3 1 Processors Requiring an Air Shroud on C5220 12 Sled SKU Series Processor Intel Xeon E3 1200v2 Intel Xeon E3 1280v2 product family Intel Xeon E3 1270v2 Intel Xeon E3 1240v2 Intel Xeon E3 1230v2 Intel Xeon E3 1220v2 Removing a Heat Sink Shroud A CAUTION Many repairs may only be done by
31. Dell PowerEdge C5220 Systems Hardware Owner s Manual Notes Cautions and Warnings NOTE A NOTE indicates important information that helps you make better use of your system CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Information in this publication is subject to change without notice 2012 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and PowerEdge are trademarks of Dell Inc Intel and Intel Xeon are registered trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries SUSE is a trademark of Novell Inc in the United States and other countries Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Regulatory Model B04S 2012 06 Rev A02 Impor
32. H 1 3 195 5 mm H 700 10 mm 3 5 SAS Cable 2 The 3 5 SAS cable 2 is connected to the HDD1 connector Figure 3 26 3 5 SAS Cable 2 SAS to HDD1 190 5mm i 545 10 mm 98 Installing System Components Troubleshooting Troubleshooting Sequence Server Boot Issues System Does Not Boot After Initial Installation Power Connector Not Plugged In Memory Issues Monitor Issues Power Supply and Chassis Issues Cable Issues Electrical Short or Overload Defective Components System Does Not Boot After Configuration Changes Hardware Changes Software Changes BIOS Changes Viewing System Event Logs for Investigation Installation Problems Troubleshooting External Connections System Does Not Boot After Initial Installation Power Connector Not Plugged In If the power supply cable is not plugged into the system board processor power connector the system cannot boot up even though chassis front panel LEDs and the fan may be operational Verify that the power connections are good Troubleshooting 99 Memory Issues If you have installed incompatible memory modules the system may not boot Verify the memory you ve installed has been tested with your system board If the installed memory is compatible remove and reinstall the memory modules Defective memory modules may cause boot errors To isolate a specific memory
33. Processors Removing a Processor A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the heatsink See Removing a Heat Sink Shroud on page 79 2 Release the locking latch Installing System Components 85 Installing a Processor CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the socket 1 Place the new processor into the socket 2 Close the locking latch 86 Installing System Components Mezzanine Cards Replacing a Mezzanine Card Optional A mezzanine card is an optional component and can only be installed in an 8 sled system board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product System components and electronic circuit boards
34. Program 25 Menu Fields Settings Comments CPU power capping P state 0 CPU power capping P state 1 P state 2 P state 3 P state 4 CPU Configuration Aptio Setup Utility Copyright C 2011 American Megatrends Inc gt Prefetch Configuration Menu Fields Settings Comments Advanced CPU Configuration Processor Information 26 Using the System Setup Program Menu Fields Settings Comments Active Processor Cores All Number of cores to enable 1 in each processor package 2 4 Max CPUID Value Limit Disabled Some OS s NT4 will fail Enabled if the value returned in EAX is gt 3 when CPUID instruction is executed with EAX 0 This setting limits CPUID function to 3 or disable it Virtualization Technology Disabled This feature will allow the Enabled users to disable enable the VT technology in applicable CPUs If disable the VT feature is unusable in any OS Turbo Mode Disabled Turbo Mode Enabled C States Disabled Set to disable there are no Enabled C states available for the processor Set to enable default the processor can operate in all available Power C States CIE State Disabled Set C1E disabled enabled Enabled C6 State Disabled Set C6 disabled enabled Enabled NOTE Supported in BIOS version 2 0 X C7 State Disabled Set C7 disabled enabled Enabled NOTE Supported in BIOS version 2 0 X Using the System Setup Program 27 Menu Fields Settin
35. Y Intel Xeon E3 1220v2 Y Y Intel Xeon E3 1220Lv2 Y Y K NOTE Please refer to page 3 Important Information about Intel E3 1200v2 series processor s support K NOTE Intel E3 1220Lv2 will be available in June 2012 K NOTE Intel Pentium 350 processor is supported by BIOS version 1 0 12 or 2 0 x e Ensure all power cables and connectors are firmly connected to the power supply and the AC outlet e Ifthe PDU or the AC outlet has an on off switch make sure that it is on and verify that the outlet is supplying current e Check for foreign objects inside the chassis such as screws that can short circuit connections Cable Issues Ensure that all cable connections both internal and external are attached correctly and securely Troubleshooting 101 Electrical Short or Overload Remove non essential items such as extra controller cards or IDE ATAPI devices to check for shorts and over loads If the system boots correctly there may be a short or overload associated with one of the components Replace each of the non essential items one at a time to isolate which one is causing the problem If the problem occurs even after removing the non essential components the problem has to be with the system board power supply memory or processor Defective Components Defective components especially processor and memory can cause system boot issues e Swap the memory modules with known good memory Verify correct operation o
36. a Sled A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To ensure proper airflow in the system if a sled is removed it should be immediately replaced with another sled or sled dummy 1 Press the release latch down 2 Pull the sled out of the system 62 Installing System Components Installing a Sled CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To ensure proper airflow in the system if a sled is removed it should be immediately replaced with another sled or sled dummy Push the sled into the system until flush with the case and the release latch locks Dy m io tA vi H Installing System Components 63 Memory Modules Supported DIMM Configuration The following DIMM configurations are sup
37. ble clips 3 5 HDD l 3 5 HDD HDDO HDD1 Ss v JEE 4 Disconnect the hard drive cables from the hard drive board and system board then lift the hard drive out of the sled 5 Disconnect the hard drive cables A and B from the hard drive Installing System Components 73 Installing a 3 5 inch Hard Drive 1 Connect the hard drive cables A and B to a new hard drive 2 Place the hard drive in the sled then connect the hard drive cables to the hard drive board and system board 74 Installing System Components 3 Insert the hard drive cables into the cable clips 1 w n pR R p o Pee 0000 A Oe loce Ne D i W QO Installing System Components 75 Hard Drive Boards Removing a 2 5 inch Hard Drive Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and
38. ble header Open Debug only OPI Do not install jumper JP3 4 BIOS BMC COM 1 amp 2 BIOS COM 1 amp 2 BIOS COM port header port jumper Default 2 amp 3 BMC debug header JP5 NVRAM clear 1 amp 2 Hold 1 amp 2 Hold Default 2 amp 3 Clear NVRAM amp password JP10 ME recovery mode Open Debug only Do not install jumper JP11 BIOS recovery Open 1 2 BIOS recovery mode jumper K NOTE BIOS default settings are loaded after an NVRAM clear procedure All user 112 defined settings are lost Jumpers and Connectors 2 5 inch Hard Drive Board Connectors Figure 5 2 shows the connectors on the 2 5 inch hard drive board Figure 5 2 2 5 inch Hard Drive Board hard drive 0 connector 1 backplane connector 2 hard drive 1 connector 4 hard drive 2 connector hard drive 3 connector 6 two board edge connectors hard drive 0 SATA connector 8 hard drive 1 SATA connector hard drive 2 SATA connector 10 hard drive 3 SATA connector o N om w Jumpers and Connectors 113 3 5 inch Hard Drive Board Connectors Figure 5 3 shows connectors on the 3 5 inch hard drive board Figure 5 3 3 5 inch Hard Drive Board RHL 6 1 2 1 backplane connector 2 hard drive 0 power connector 3 harddrive 1 power connector 4 two board edge connectors Backplane Connectors 8 Sled Backplane Front Connectors Figure 5 4 sho
39. can be damaged by discharges of static electricity Working on systems that are still connected to a power supply can be extremely dangerous Follow the simple guidelines below to avoid damage to your system or injury to yourself e If possible wear a grounded wrist strap when you are working inside the system chassis Alternatively discharge any static electricity by touching the bare metal chassis of the system chassis or the bare metal body of any other grounded appliance e Hold electronic system boards by the edges only Do not touch the components on the board unless it is necessary to do so Do not flex or stress the system board e Leave all components inside the static proof packaging until you are ready to use the component for the installation Installing a 1 GbE and 10 GbE Mezzanine Card Prior to installing a mezzanine card remove the sled board from the chassis see Removing a Sled on page 62 1 Remove the mezzanine card from its static proof packing 2 With the PCle connector facing up place the mezzanine card in the mezzanine bracket Secure the card on the bracket with the provided screws Insert the linking board into the mezzanine card Secure the linking board to the bracket with the provided screw K NOTE 10GbE Mezzanine cards require BIOS 1 0 12 or 2 0 x N anro Installing System Components 87 Figure 3 11 Installing a Linking Board in a Mezzanine Card 6 Flip the mezzanine assembly ove
40. components on the board unless it is necessary to do so Do not flex or stress the circuit board Leave all components inside the static proof packaging until you are ready to use the component for the installation Recommended Tools Phillips screwdriver 2 Installing System Components 59 Inside the System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product CAUTION This system must be operated with the system cover installed to make sure of proper cooling Figure 3 1 Inside the System 1 PSU1 2 PSU2 3 PDB1 4 PDB2 5 power socket bracket 6 fan cage 7 backplane 8 sleds 12 60 Installing System Components Many repa 3 28 cs gt 2 E is o D N Do o Lt 28 Sa 26 2s es o o Qo o amp gt e SE ez se 3 2P Z2 5o ZS N So ne 3 _ 5 E T o 2 c N CAUTION A Sled Configuration d product documentation or as directed by the online or telephone service an support team Damage due to servicing that is not authorized by Dell is not covered ith the by your warranty Read and follow the safety instructions
41. d to make sure that it is securely connected Troubleshooting External Connections Loose or improperly connected cables are the most likely source of problems for the system monitor and other peripherals such as a printer keyboard mouse or other external device Ensure that all external cables are securely attached to the external connectors on your system See the system s hardware owner s manual for the back panel connectors on your system Update Utilities This chapter provides information about the update utilities BMC Firmware Update The BMC Baseboard Management Controller firmware can be updated using various ways including of remotely or locally and can be achieved by IPMI command or by utilities The update should be taken only if necessary Firmware Recovery Utility SOCFLASH Utility For BMC recovery the utility SOCFLASH is used If irregularities occur SOCFLASH can be also used as the regular BMC Update with or without erasing user configuration data NOTE All files and firmware are provided with each release package The format for SOCFLASH version 1 00 02 or later is socflash operand operand list e if the name of the update file e of the name of the backup file 104 Troubleshooting e cs to set the chip select AST2050 2 default get from SCU trapping e flashtype the flash chip type 2 SPI e skip type the skip size in bytes at the start of input file default 0 e offset
42. e changes to the Setup utility e When redefining the communication ports to prevent any conflicts e When changing the password or making other changes to the security setup K NOTE Only items in brackets can be modified Items that are not in brackets are display only Using the System Setup Program 17 BIOS Setup Options at Boot The user initiates SETUP by pressing lt F2 gt during POST Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server which has not successfully booted to the OS The centerpiece of the console redirection is the BIOS Console The BIOS Console is a Flash ROM resident utility that redirects input and output over a serial or modem connection BIOS supports redirection of both video and keyboard through a serial link serial port After enabling console redirection the local host server keyboard input and video output are accessible by the local keyboard and video connections Operation through the remote console without the need for a local keyboard or monitor is also available K NOTE Full compatibility and functionality for the available emulation standards may vary Enable Disable Console Redirection The console redirection function can be enabled disabled in the BIOS Setup menu See Remote Access Configuration on page 46 18 Using the System Setup Program Configuring Special Keys Console redirection uses ANSI terminal emu
43. e of Add in NIC OPROM initialization NOTE Function supported after BIOS 2 0 X Active State Power Active State Power Management Management Configuration Configuration 34 Using the System Setup Program Menu Fields Settings Comments PCI Slot Configuration Disable if PCle card is not installed NOTE Function supported after BIOS 2 0 X PCle Generation Gen2 Set PCle generation Genl NOTE Function supported after BIOS 2 0 X VT for Direct I O Disable Disable Enable Intel Enable Virtualization Technology for Direct I O VT d that enhances I O support DMA when running a Virtual Machine Monitor SR IOV Global Enable Disable Disable Enable BIOS Enable support for SR IOV devices To enable this feature an add on NIC with SR IOV support is required Maximum Payload Size Auto Auto detects the PCIe 128 Bytes maximum payload size or i sets it to 128 256 Bytes 256 Bytes WHEA Support Disable Enable or disable Windows Enable Hardware Error Architecture WHEA Using the System Setup Program 35 Embedded Network Devices Aptio Setup Utility Copyright C 2011 American Megatrends Inc Embedded NIC1 Enabled With PXE Menu Fields Settings Comments Advanced PCI Configuration Embedded Network Devices Embedded NIC1 Disabled Enabled with PXE Enabled without PXE iSCSI Remote Boot Disable Enable the system s primary embedded network interface controller full function
44. en as shown in Figure 2 1 Using the System Setup Program 55 Figure 2 1 POST Error Codes www dell com Status Codes Status Code Description 0x90 Boot Device Selection BDS phase is started 0x91 Driver connecting is started 0x92 PCI Bus initialization is started 0x94 PCI Bus Enumeration 0x95 PCI Bus Request Resources 0x96 PCI Bus Assign Resources 0x97 Console Output devices connect 0x98 Console input devices connect 0x99 Super IO Initialization 0x9A USB initialization is started 0x9B USB Reset 0x9C USB Detect 56 Using the System Setup Program Status Code Description 0x9D USB Enable OxA0 IDE initialization is started OxAl IDE Reset OxA2 IDE Detect OxA3 IDE Enable OxA4 SCSI initialization is started 0xA5 SCSI Reset OxA6 SCSI Detect OxA7 SCSI Enable 0xA8 Setup Verifying Password 0xA9 Start of Setup 0xAB Setup Input Wait 0xAD Ready To Boot event 0xAE Legacy Boot event OxAF Exit Boot Services event OxB2 Legacy Option ROM Initialization OxB3 System Reset 0xB4 USB hot plug Using the System Setup Program 57 Command Line Interfaces for Setup options The SETUP menu provides setup options through the system configuration utility syscfg included in the Dell OpenManage Deployment Toolkit DTK Users can use the utility as following 58 To change the SETUP option thru D4 token sysctg
45. f the suspected memory in a known working system e Swap the processor with a known good processor Verify correct operation of the suspected processor in a known working system System Does Not Boot After Configuration Changes Hardware Changes If the system does not boot after making changes to hardware or adding new components verify that the component installed is compatible with the system Software Changes If you recently installed new software or new device drivers try booting into Safe Mode and uninstall the new software or driver If you can now boot normally there may be a compatibility issue between the new software or driver and some component in your system Contact the software manufacturer for assistance BIOS Changes Changes to some advanced BIOS settings such as those found in the Advanced Menu on page 24 can cause boot issues Changes to Advanced BIOS settings should only be made by experienced users 102 Troubleshooting If the BIOS Setup Utility is accessible by pressing F2 during boot reset the BIOS to factory defaults by pressing F3 Save and exit the BIOS Setup see Start Menu on page 17 for more details If you cannot access the BIOS Setup Utility clear the CMOS by performing the following steps 1 Tum off the system Do not unplug the power cord 2 Open the system 3 Move jumper JP5 from the default operation position covering pins and 2 to the reset clear CMOS covering pins 2
46. ff No activity LAN link LED Green Link LAN activity LED Off No activity LAN link LED Green Link LAN activity LED Off Activity 10 Mb LAN link LED Blinking green Link LAN activity LED Green Activity 100 Mb LAN link LED Blinking green Link LAN activity LED Amber Activity 1Gb 5 Hard drive activity Blinking green Hard drive 0 active LEDs Hard drive 1 active Hard drive 2 active Hard drive 3 active 12 About Your System 6 Identity LED Blue Identifies the system On Blue Normal status Off Blinking blue Identifies the system with an interval 7 Power Status Green System DC on On Green System DC off Off Amber Normal status Off Blinking amber Event occurred in the System About Your System 13 Figure 1 5 1Gb Mezzanine Indicators Rotated Counterclockwise 90 a Gb Item Feature Status Description 1 3 LAN activity LED Off No activity 2 4 LAN link LED Off No link LAN link LED Green Link LAN activity LED Off No activity LAN link LED Blinking green Link LAN activity LED Off Activity 10 Mb LAN link LED Blinking green Link LAN activity LED Green Activity 100 Mb LAN link LED Blinking green Link LAN activity LED Orange Activity 1 Gb 14 About Your System Figure 1 6 10Gb Mezzanine Indicators Rotated Counterclockwise 90 aa l0Gb2
47. gs Comments eXecute Disable Bit Disabled When disable Intel CPUs Capability Enabled that support the eXecute Disable XD feature will not report the support to the operating system When enable Intel CPUs that support the eXecute Disable XD feature will report the support to the operating system Hyper Threading Disabled Disable Enable Hyper Technology Fnabled Threading Technology Prefetch Configuration Prefetch Configuration Prefetch Configuration Aptio Setup Utility Copyright C 2011 American Megatrends Inc Adjacent Cache Line Prefetch Enabled 28 Using the System Setup Program Menu Fields Settings Comments Advanced CPU Configuration Prefetch Configuration Adjacent Cache Line Disable To turn on off prefetching Prefetch Enable of adjacent cache lines Hardware Prefetcher Disable To turn on off the Mid Enable Level Cache L2 streamer prefetcher DCU Streamer Prefetcher Disable Disable Enable the DCU Enable Streamer Prefetcher DCU IP Prefetcher Disable Disable Enable the DCU Enable IP Prefetcher Using the System Setup Program 29 Memory Configuration Aptio Setup Utility Copyright C 2011 American Megatrends Inc Memory Frequency Auto Menu Fields Settings Comments Advanced Memory Configuration Memory Frequency Auto Auto Detect the memory 1067 MHz running speed or set running speed up to 1334 Mz 1067 1333 MHz NOTE Supported de
48. lation which is limited to basic ASCII characters There are no function keys arrow keys or control keys in this character set However the PowerEdge C5220 software requires the use of function keys and control keys for ordinary functions You can emulate a function key or control key by using a special key sequence called an escape sequence to represent a specific key For console redirection an escape sequence starts with an escape character This character can be entered in a variety of different ways depending on the requirements of your terminal emulation software For example 0x1b and lt Esc gt refer to the same escape character The following table lists the escape sequence that must be sent to represent a special key or command Key ANSI Escape Sequence Other Sequences Fl lt ESC gt lt Shift gt op lt ESC gt 1 F2 lt ESC gt lt Shift gt oq lt ESC gt 2 F3 lt ESC gt lt Shift gt or lt ESC gt 3 F4 lt ESC gt lt Shift gt os lt ESC gt 4 F5 lt ESC gt 5 F6 lt ESC gt 6 F7 lt ESC gt 7 F8 lt ESC gt 8 F9 lt ESC gt 9 F10 lt ESC gt 0 F11 lt ESC gt F12 lt ESC gt Home lt ESC gt lt Shift gt h lt ESC gt h End lt ESC gt lt Shift gt k lt ESC gt k Ins lt ESC gt Del lt ESC gt Page Up lt ESC gt Using the System Setup Program 19 Key ANSI Escape Sequence Other Sequences Page Down lt ESC gt Reset lt ESC gt R lt ESC gt r lt ESC gt R
49. le DDR3 ECC 2 UDIMM 1333 2 x8 4Gb 16G JDIMM 8912 MB 2 600 8 sle DDR3 ECC 3 UDIMM 1333 2 x8 4Gb 24G e JDIMM 8912 MB 3 600 8 sle DDR3 ECC 4 UDIMM 1333 2 x8 4Gb 32G O OE UDIMM 8912 MB 4 600 8 sle DDR3 ECC 4 UDIMM 1333 2R x8 4Gb 20G 2G 8G 2G 8G UDIMM 8912 MB 2 600 1 2Gb 2048 MB 2 8 sle DDR3 ECC 4 UDIMM 1333 2R x8 4Gb 2Gb 24G 4G 8G 4G 8G UDIMM 8912 600 Zi MB 2 4096MB 2 Installing System Components 65 Supported Memory Configura Memory Type Size CPU DIMMs Type Memory Rank Type Component Total DIMM Slot tion Speed x8 x4 Density Size MHz Al A2 A3 A4 2 sled DDR3 ECC l VLP 333 2 x8 Gb 2G UDIMM 2048 MB 1 UDIMM 1600 2 sled DDR3 ECC 2 VL 333 2 x8 Gb 4G JDIMM 2048 MB 2 UDIMM 600 2 sled DDR3 ECC 3 VL 333 2 x8 Gb 6G eo ee JDIMM 2048 MB 3 UDIMM 1600 2 sled DDR3 ECC 3 VL 333 2 x8 2Gb 8G 2G 4G 2G UDIMM 4096 MB 1 UDIMM 1600 Cb 2048 MB 2 2 sled DDR3 ECC 3 VL 333 2 x8 Gb 10G 2G 4G 4G UDIMM 2048 MB 1 UDIMM 1600 2Gb 4096 MB 2 2 sled DDR3 ECC 3 VL 333 2 x8 2Gb 12G se ge JDIMM 4098 MB 3 UDIMN 600 2 sled DDR3 ECC 4 VLP 333 2 x8 1Gb 8G rua 8 JDIMM 2048 MB 4 UDIMM 1600 2 sled DDR3 ECC l VLP 333 2 x8 2Gb 4G UDIMM 4096 MB 1 UDIMN 600 2 sled DDR3 ECC 2 VL 333 2 x8 2Gb 8G JDIMM 4096 MB 2 UDIMN 600 2 sled DDR3 ECC 4 VL 333 2 x8 1Gb 2Gb 12G 2G 4G 2G 2G UDIMM 2048 UDIMM 1600 MB 2 4096 MB 2 2 sled DDR3 ECC 4 VL 333 2 x8 2Gb 16G AE
50. lowing illustration Installing System Components 81 Figure 3 8 Final installed view of a heat sink shroud Ua The following procedure as illustrated with an air shroud only applies to the 12 sled SKU system The 8 sled SKU does not require an air shroud 82 Installing System Components Removing a Heat Sink A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the required sled from the system See Sled Configuration on page 61 2 Loosen the four captive screws on the heat sink 3 Remove the heat sink Figure 3 9 Removing a heat sink Installing System Components 83 Installing a Heat Sink 1 Use a lint free cloth remove thermal grease from the heatsink 2 Apply new thermal grease evenly to the center of the top new processor CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the processor socket 3 Place the new heatsink onto the system board 4 Tighten the four captive screws on the heatsink Figure 3 10 Installing a heat sink 84 Installing System Components
51. ly Subnet Mask XXX XXX XXX XXX Enter Subnet Mask in the form of XXX XXX XXX XXX XXX less than 256 and in decimal only GateWay Address XXX XXX XXX XXX Enter Gateway Address in decimal in the form of XXX XXX XXX XXX XXX less than 256 and in decimal only Using the System Setup Program 45 Remote Access Configuration Aptio Setup Utility Copyright C 2011 American Megatrends Inc Remote Access Enabled Menu Fields Settings Comments Server Remote Access Configuration Remote Access Disabled The settings specify how Enabled the host computer and the remote system exchanges data Both systems should have the same or compatible settings NOTE The screen would keep 100x31 even when Remote Access is enabled Client console utility should be supported Using the System Setup Program Menu Fields Settings Comments Serial Port Number COM1 Serial port number COM2 as SOL Serial Port Address 3F8h 2F8h COM1 COM2Z IO port 2F8h 3F8h nodes Flow Control None Flow control can prevent Hada data loss from buffer overflow When sending data if the receiving buffers are full a stop signal can be sent to stop the data flow Once the buffers are empty a start signal can be sent to re start the flow Hardware flow control uses two wires to send start stop signals Redirection After BIOS Disabled Redirection After BIOS POST Always POST Terminal Type ANSI Emula
52. module as defective boot the system with just one memory module installed at a time Monitor Issues Monitor configurations can cause boot failure Run through the following checklist to verify monitor operation e Ensure the monitor is plugged in and turned on e Ensure all cables are connected properly between the monitor and the system e Check that the brightness and contrast controls on the monitor are not too low Most monitors employ indicator LEDs showing status Refer to the monitor s documentation to confirm operation If the problem still persists test or replace the monitor on a different AC outlet or system Power Supply and Chassis Issues e Verify if the chassis and power supply are compatible with the processor model Table 4 1 Supported Processor List for 8 sled and 12 sled SKU on PowerEdge C5220 Intel Processors 8 Sled SKU 12 Sled SKU Intel Xeon E3 1200 Intel Xeon E3 1280 Product Family Intel Xeon E3 1270 Intel Xeon E3 1240 Intel Xeon E3 1230 Intel Xeon E3 1220 Intel Xeon E3 1260L Intel Xeon E3 1220L LAAK 100 Troubleshooting Table 4 1 Supported Processor List for 8 sled and 12 sled SKU on PowerEdge C5220 Intel Processors 8 Sled SKU 12 Sled SKU Intel Core amp Pentium Intel Core 13 2120 Y Y Processor Family Intel Pentium 350 Y Y Intel Xeon E3 1200v2 Intel Xeon E3 1280v2 Y Y Product Family Intel Xeon E3 1270v2 X Y Intel Xeon E3 1265Lv2 Y Y Intel Xeon E3 1240v2 Y Y Intel Xeon E3 1230v2 Y
53. ol H lt BMC IP Address gt I lanplus U root P root raw 0x06 0x02 108 Troubleshooting BIOS System Update This section describes the use of the AMI BIOS Flash Utility for updating system BIOS Firmware Update Utility AMI Flash Utility AMI Flash Utility can update BIOS through local interface 1 Boot into DOS Microsoft Windows 2 Execute C5220BIOS version exe K NOTE DOS does not support long file names To use a file under DOS mode rename itto fit the required file structure before executing the file BIOS Recovery Mode The BIOS has an embedded recovery technique in the boot block In the event that the BIOS becomes corrupt the boot block can be used to restore the BIOS to a working state The routine is called when the system block of the BIOS is empty or corrupt The restore routine when called accesses the USB drive looking for a file named 5220BIOS ROM This is the reason the USB drive light comes on and the drive appears to be in use If the file 5220BIOS ROM is found it is loaded into the system block of the BIOS to replace the corrupted information To restore your BIOS copy the most recent version of your system board s BIOS file to a USB key and rename it 5220BIOS ROM BIOS Recovery Flow 1 Rename the ROM file to 5220BIOS ROM and copy to the USB device 2 Short the recovery jumper JP11 3 Power on the system Troubleshooting 109 The flash updating process starts automatically 4
54. oot P root raw 0x30 0x02 0x01 0x10 0x01 0x00 0x00 0x00 Oxff gt 10 01 00 01 01 3 Get Protocol gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x30 0x02 0x01 0x10 0x02 0x00 0x00 0x00 Oxff gt 10 02 00 01 07 4 Set URL HTTP Server Update Ex http 192 168 1 111 s2gv112 bin gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x30 0x03 0x01 0x10 0x03 0x00 0x00 0x00 0x01 OxFF 0x68 0x74 0x74 0x70 0x3A 0x2F 0x2F 0x31 0x39 0x32 0x2E 0x31 0x36 0x38 0x2E 0x31 0x2E 0x31 0x31 0x31 0x2F 0x73 0x32 0x67 0x76 0x31 0x31 0x32 0x2E 0x62 0x69 0x6E ASCII code for URL http 192 168 1 111 s2gv112 bin Response 21 written data length 106 Troubleshooting FTP Server Update Ex ftp user user 192 168 1 111 s2gv112 bin gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x30 0x03 0x01 0x10 0x03 0x00 0x00 0x00 0x01 OxFF 0x66 0x74 0x70 0x3A Ox2F 0x2F 0x75 0x73 0x65 0x72 0x3A 0x75 0x73 0x65 0x72 0x40 0x31 0x39 0x32 Ox2E 0x31 0x36 0x38 0x2E 0x31 0x2E 0x31 0x31 0x31 0x2F 0x73 0x32 0x67 0x76 0x31 0x31 0x32 0x2E 0x62 0x69 0x6E ASCII code for URL ftp user user 192 168 1 111 s2gv112 bin Response 2a written data length TFTP Server Update Ex tftp 192 168 1 111 s2gv112 bin gt ipmitool H lt BMC IP Address gt I lanplus U root P root raw 0x30 0x03 0x01 0x10 0x03 0x00 0x00 0x00 0x01 OxFF 0x74 0x66 0x74 0x70 0x3A 0x2F 0x2F 0x31 0x39 0x32 0x2E 0x31 0x36 0x38 0x2E 0x31 0x2E
55. ported by the system Figure 3 4 DIMM Slot Configuration DIMM_A1 DIMM_A2 DIMM_A3 DIMM_A4 DIMM Population Rules For a single DIMM only install in DIMM Al For two DIMMs install in DIMM A1 A3 64 Installing System Components Supported Memory K NOTE Only Intel Xeon E3 1200v2 family of products support 1600 MHz memory Supported Memory Configura Memory Type Size CPU DIMMs Type Memory Rank Type Component Total DIMM Slot tion Speed x8 x4 Density Size MHz Al A2 A3 A4 8 Sled DDR3 ECC l UDIMN 333 x8 2 Gb 2G JDIMM 2048 MB 1 600 8 sle DDR3 ECC UDIMM 333 x8 2 Gb 4G JDIMM 2048 MB 2 600 8 sle DDR3 ECC 3 UDIMN 333 x8 2 Gb 6G AR E JDIMM 2048 MB 3 600 8 sle DDR3 ECC 3 UDIMN 333 2R x8 2Gb 8G 2G 4G 2G UDIMM 4096 MB 1 600 2048 MB 2 8 sle DDR3 ECC 3 UDIMN 333 J x8 2 Gb 10G 2G 4G 4G UDIMM 2048 MB 1 600 2 4096 MB 2 8 sle DDR3 ECC 3 UDIMM 333 Fi x8 2 Gb 12G AOE New exe JDIMM 4098 MB 3 600 8 sle DDR3 ECC 4 UDIMN 333 1 x8 2 Gb 8G oo 28D Ke UDIMM 2048 MB 4 600 8 sle DDR3 ECC l UDIMM 333 2 x8 2 Gb 4G UDIMM 4096 MB 1 600 8 sle DDR3 ECC 2 UDIMM 333 2 x8 2 Gb 8G JDIMM 4096 MB 2 600 8 sle DDR3 ECC 4 UDIMN 333 IR x8 2 Gb 12G 2G 4G 2G 4G JDIMM 2048 MB 2 600 2 4096 MB 2 8 sle DDR3 ECC 4 UDIMM 1333 2 x8 2 Gb 16G oe te UDIMM 4096 MB 4 600 8 sled DDR3 ECC 1 UDIMM 1333 2R x8 4Gb 8G d UDIMM 8912 MB 1 600 8 s
56. r and align over the two guide pins on the sled see following image Figure 3 12 Installing a Mezzanine Assembly in a Sled K NOTE The 1 0 screw bracket tab must be behind the mezzanine bracket 7 Align the linking board over the sled and insert as shown in the following image 88 Installing System Components Figure 3 13 Securing a Mezzanine Assembly 8 Secure the assembly to the sled assembly with the provided screw Removing a 1 GbE and 10 GbE Mezzanine Card Prior to removing a mezzanine card you must first remove the sled board from the chassis see Removing a Sled on page 62 1 Remove the single screw to release the assembly 2 Remove the assembly from the sled Installing System Components 89 Figure 3 14 Removing a 1 10 GbE Mezzanine Assembly 3 Flip the assembly over and remove the provided screw securing the linking board Remove the linking board from the mezzanine card Remove the provided screws securing the card Figure 3 15 Removing a 1 10 GbE Mezzanine Card 6 Remove the card from the assembly 90 Installing System Components Installing a SAS Mezzanine Card with 2 5 HDD Prior to installing a mezzanine card you must first remove the sled board from the chassis see Removing a Sled on page 62 1 Remove the mezzanine card from its static proof packing 2 With the PCle connector facing up attach the 2 5 inch SAS cable to the SAS mezzanine card Place the mezzanine
57. splays the memory speed Using the System Setup Program 23 Advanced Menu The Advanced screen provides an access point to configure several options On this screen the user selects the option that is to be configured Configurations are performed on the selected screen not directly on the Advanced screen A CAUTION Incorrect settings to items on the Advanced Menus may cause the Aptio Setup Utility Copyright C 2011 American Megatrends Inc gt Power Management In system to malfunction Unless you have experience adjusting these items we recommend that you do not adjust the default values If the system malfunctions or does not boot after changing the settings open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally Menu Fields Settings Comments Advanced Power Management Power Management CPU Configuration CPU Configuration Memory Configuration Memory Configuration 24 Using the System Setup Program Menu Fields Settings Comments SATA Configuration SATA Devices Configuration PCI Configuration PCI PCI X and PCI Express Settings USB Configuration USB Configuration Power Management Aptio Setup Utility Copyright C 2011 American Megatrends Inc Power Management 0 trol Menu Fields Settings Comments Advanced Power Management Power management Maximum Performance Power management OS Control Using the System Setup
58. system 7 B BIOS advanced 24 boot menu 50 power management 25 security menu 52 server management 42 board 2 5 inch hard drive 87 3 5 inch hard drive 77 PDB 117 replacing 2 5 inch 87 replacing a 3 5 inch 77 boot setup options 18 C components installing 59 system 59 configuration prefetch 28 sled 61 supported DIMM 64 connector system board 111 connectors 12 sled backplane 116 2 5 inch hard drive board 113 3 5 inch hard drive board 114 8 sled backplane 114 8 sled backplane rear 115 backplane 114 PDB power 118 PMBus 118 power distribution board 117 console redirection 18 121 contacting Dell 119 D Dell contacting 119 DIMM configuration 64 population rules 64 G getting help 119 H handling POST error 55 hard drive 2 5 inch board 87 replacing a 2 5 inch 69 replacing a 3 5 inch 72 heatsink replacing 79 83 help general 20 online 119 screen 20 I indicators 10 front panel 8 installing 2 5 inch hard drive board 77 2 5 inch hard drives 71 3 5 inch hard drive 74 3 5 inch hard drive board 78 issues chassis 100 memory 100 power supply 100 K keys configuration 19 special 19 M management power 25 server 42 measures safety 59 memory installing modules 68 removing 67 supported 65 menu advanced 24 boot 50 main menu BIOS main 22 power management 25 security 52 messages error 55 POST 55 mezzanine installing SAS 89 91 93 95 replacing 87 replacing 1 GbE 87
59. t D4_token_id Example sysctg t 0x002D to enable NIC1 To check token active status sysctg istokenactive D4_token_id Example sysctg istokenactive 0x002D to check the token active status of NIC To directly change the SETUP option thru BMC memory ipmitool raw lt command gt lt data gt Example ipmitool raw Oxc 1 1 3 10 106 42 120 to set IP address of BMC LAN port as 10 106 42 120 Using the System Setup Program Installing System Components Safety Measures A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized is not covered by warranty Read and follow the safety instructions that came with the product System components and electronic circuit boards can be damaged by discharges of static electricity Working on systems that are still connected to a power supply can be extremely dangerous To avoid injury to yourself or damage to system follow these guidelines If possible wear a grounded wrist strap when you are working inside the system chassis Alternatively discharge any static electricity by touching the bare metal chassis of the system chassis or the bare metal body of any other grounded appliance Hold electronic circuit boards by the edges only Do not touch the
60. talling a SAS Mezzanine Assembly in a Sled K NOTE The 1 0 screw bracket tab must be behind the mezzanine bracket 96 Installing System Components uting the 3 5 SAS Mezzanine Cables After installing a mezzanine card you need to route the SAS cabling as depicted in the following figure Figure 3 23 SAS Mezzanine Cable Routing SATA Cable 4 to SATA Cable 5 to HDD 0 HDD 1 routing path moving a SAS Mezzanine Card with 3 5 HDD Prior to removing a mezzanine card you must first remove the sled board fro 1 2 3 u oO 0o A m the chassis see Removing a Sled on page 62 Remove the screws securing the assembly Remove the assembly from the sled Flip the assembly over and remove the provided screw securing the linking board Remove the linking board from the mezzanine card Disconnect the SAS cable from the card Remove the provided screws securing the card Remove the mezzanine card from the assembly SAS Cable Identification Th for e following is an outline of the SAS cable types used in the C5220 system the mezzanine function Installing System Components 97 2 5 SAS Cable Figure 3 24 2 5 SAS Cable 345 10 mm lb 335 10 mm 3 5 SAS Cable 1 The 3 5 SAS cable 1 is connected to the HDDO connector Figure 3 25 3 5 SAS Cable 1 SAS to HDDO
61. tant Information Your system must have BIOS version 2 0 1 or later to support Intel Xeon E3 1200 v2 series processors You can download the latest version of the BIOS at support dell com Your system must have the BMC version 1 13 or later to support Intel Xeon E3 1200 v2 series processors You can download the latest version of the BMC firmware at support dell com Your system must have the Backplane firmware version 1 0 9 or later to support Intel Xeon E3 1200 v2 series processors You can download the latest version of the Backplane firmware at support dell com NOTE PowerEdge C5220 systems with a service tag on the front panel support only Intel Xeon E3 1200 series Identifying Service Tag on the Front Panel of PowerEdge C5220 Systems Contents 1 About Your System 7 Front Panel Features and Indicators 8 2 Using the System Setup Program 17 StartMenu o oa ea Eaa Ea O A a ah a O T G es 17 BIOS Setup Options atBoot 18 Console Redirection 00 00002 ee 18 Configuring Special Keys 4 19 General Help per 4 23 40 246 2a S oa bo hee 20 Server Platform Setup Utility Screens 21 M in Men sos i 4 hee ha Oe TAREE ee SS 22 AdvancedMenu 0000000 bees 24 ServerManagement 0 0000008 42 BootMenu 2 0 0 0 ee eee eee 50 Security Menu 0 0 0 000000 ee eee 5
62. tection and running speed of up to 1600 MHz Memory Remapping Disable Memory remapping 3 GB 4 GB Enable relocates memory space 3 GB 4 GB to the space above 4 GB with this feature disabled enabled 30 Using the System Setup Program SATA Configuration Aptio Setup Utility Copyright C 2011 American Megat Embedded SATA Controller AHCI Menu Fields Settings Comments Advanced SATA Configuration Embedded SATA Off Disables the SATA Controller IDE controller or enables it and sets the device class code as AHCI IDE AHCI RAID This RAID token applies to the first on board SATA controller NOTE Function available after BIOS 1 0 4 Using the System Setup Program 31 Menu Fields Settings Comments Embedded SATA Link Rate Auto 1 5 Gbps 3 0 Gbps Auto is default mode Set SATA port to run on GENI mode by selecting 1 5 Gbps NOTE Function supported after BIOS 2 0 X SATA Port 0 SSI Hard While entering setup drive 0 BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives SATA Port 1 SSI Hard While entering setup drive 1 BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives SATA Port2 Hard drive 0 While entering setup BIOS auto detects the presence of SATA devices and displays the status of detected SATA hard drives SATA Port3 Hard drive 1 While entering setup
63. tion ANSI VT100 Extended ASCII char set VT100 ASCII char set MUTE VI UTF8 Uses UTF8 encoding to map Unicode chars onto 1 or more bytes VT UTF8 Combo Key Disabled Enable VT UTF8 Support Enabled combination key support for ANSI VT100 terminals NOTE BIOS setup screens display at 100 columns x 31 lines Change the client side console utility settings to support 100 columns x 31 lines for accurate screen display Using the System Setup Program 47 View System Event Log em Event Log WARNING Press E Wait A Moment 48 Using the System Setup Program Aptio Setup Utility Copyright C 2011 American Megatrends Inc 12 20 11 11 11 04 OS Stop Shutdown NOTE Only provides a brief SEL description for the user If the user needs more detailed information refer to the BMC Event Log in the Server Health of WebUI Using the System Setup Program 49 Boot Menu This page enables you to set POST boot parameters Aptio Setup Utility Copyrig 1 American Megatrends Inc d p t i Quiet Boot Enabled Menu Fields Settings Comments Boot Quiet Boot Disabled Enables or disables Quiet Enabled Boot option Pause On Errors Disabled Pause on Errors Enabled Force PXE Boot Only Disabled Force PXE Boot Only Enabled 50 Using the System Setup Program Menu Fields Settings Comments Boot Mode BIOS If Boot Mode UEFI BIOS UEFI is selected only UEFI legacy boot devices are
64. ve then replace the four screws NOTE The correct orientation of the bracket with the arrow mark pointing towards the hard drive connector 2 Connect the hard drive to the hard drive board in the sled HDD2 HDD3 ts y 4 Eis A o o o E 3 Replace the sled hard drive bracket screws underneath the sled Installing System Components 71 CORO AG 09 WOKS R990 a A Ta Removing a 3 5 inch Hard Drive A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Mixing SATA and SAS hard drives on the 2 5 and 3 5 inch hard drive board is not supported 1 Remove the sled from the system See Sled Configuration on page 61 2 Remove the hard drive bracket screws from underneath the sled 72 Installing System Components A amp w w T 1 1 F Bottom of sled t 1 Pou o0 o0 0000 JIA 2 Fee A 00 y A cene N L y Top of sled 3 Remove the hard drive cables from the ca
65. ws the 8 sled backplane front connectors Figure 5 4 8 Sled Backplane Front Connectors SE RA i 1 114 Jumpers and Connectors sled 1 connector sled 3 connector sled 5 connector sled 7 connector o oo A N 8 Sled Backplane Back Connectors sled 2 connector sled 4 connector sled 6 connector sled 8 connector Figure 5 5 shows the connectors on the back of the backplane Figure 5 5 8 Sled SKU Backplane Back Connectors 15 P E E 2 EJ MD2 Jumper fan connector 1 fan connector 2 fan connector 3 PSU 1 connector fan connector 7 PMBus 2 connector sideband connector 2 4 6 8 10 12 14 16 Table 5 2 8 Sled Backplane Jumper Positions MD1 Jumper fan connector 4 fan connector 5 fan connector 6 PSU 2 connector fan connector 8 PMBus 1 connector LAN connector MD2 MD1 Mode 0 l Normal l l JTAG l 0 Boot Jumpers and Connectors 115 12 Sled Backplane Front Connectors Figure 5 6 shows the 12 sled backplane front connectors Figure 5 6 12 Sled Backplane Front Connectors 6 7 8 9 10 11 12 LEELEEEL IJag 1 sled 1 connector 2 _ sled

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