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Dell PowerEdge 500SC Service Manual

1. see Getting Help Diskette drive 0 seek Faulty or improperly inserted diskette Replace the diskette Run the System Setup program to correct the failure incorrect configuration settings in diskette drive type See Using the System Setup Program in the User s System Setup program loose diskette Guide Check the interface cable and power cable connections to the Diskette drive 1 seek drive interface cable system board See Removing and Replacing Drives failure Diskette read failure Faulty diskette faulty or improperly Check the interface cable and power cable connections to the system connected diskette drive board See Removing and Replacing Drives Diskette subsystem Faulty diskette controller defective Replace the system board See System Board Removal If the problem reset failed system board persists see Getting Help Diskette write Diskette write protect feature Move the write protect tab on the diskette protected activated Drive not ready Diskette missing from or improperly Reinsert or replace the diskette inserted in diskette drive Gate A20 failure Faulty keyboard controller defective Replace the system board See System Board Removal If the problem system board persists see Getting Help General failure Operating system corrupted or not Reinstall the operating system installed properly Hard disk controller Incorrect configuration settings in Check the hard
2. 2 Turn off and disconnect the system from the electrical outlet for a few hours 3 Reconnect and turn the system on again 4 Enter the System Setup program If the date and time are not correct in the System Setup program replace the battery K NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup program the problem may be caused by software rather than by a defective battery K NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is not caused by a defective battery The battery is a 3 0 volt V coin cell CR2032 type battery To remove the battery perform the following steps A WARNING Before you perform this procedure you must turn off the system and disconnect it from its power sources For more information see the safety precautions in your system information document A WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions 1 Enter the System Setup program and if possible make a printed copy of the System Setup screens See Using the System Setup Program 2 Shut down the system including any attached peripherals and discon
3. System Setup Options Overview This section describes the System Setup program which is used to change the system configuration information stored in NVRAM on the system board If the system detects a discrepancy an error message may appear on the screen that identifies the incorrect configuration settings Many of these settings are established using the System Setup program The system then prompts you to enter the System Setup program to correct the setting When to Use the System Setup Program You can use the System Setup program as follows To change the system configuration information default settings To set or change user selectable options To restore system configuration settings following a service action To enable or disable integrated devices in your system After you set up your system run the System Setup program to familiarize yourself with your system configuration information and optional settings Dell recommends that you print the System Setup screens by pressing the lt Print Screen gt key or write down the information for future reference Before you use the System Setup program you need to know the kind of diskette drives s and hard drive s that are installed in you system If you are unsure of any of this information see the Manufacturing Test Report that was shipped with your system You can access the Manufacturing Test Report in the Dell Accessories folder Entering the System Setup Program Ente
4. Front Bezel To remove the front bezel of the system perform the following steps A CAUTION See the safety instructions in your System Information document before working inside your system 1 Remove the system cover 2 Press the three tabs along the side of the bezel see Figure 4 3 Swing the bezel away from the system disengage the hooks and carefully pull the bezel away from the system Figure 4 Front Bezel Removal 1 Tabs 3 To replace the bezel insert the bezel hooks into the system slots and snap the bezel back onto the system Drive Cage Removal To remove the drive cage perform the following steps 1 Turn off the system including any external devices and disconnect the system from its electrical outlet 2 Remove the system cover 3 Remove the bezel 4 Disconnect the interface cable and the power cable from all drives installed in the drive cage Note the location and orientation of all cables attached to the drives 5 Remove the screw from the side of the drive cage see Figure 5 Pull the drive cage toward you to unlock it from the system Lift out the drive cage Figure 5 Drive Cage Removal 1 Drive cage 2 2 Slots 10 3 Screw To install the drive cage perform the following steps 1 With the slots on the drive cage extending slightly beyond the front of the system lower the drive cage and slide it toward the back of the system until the cage locks into place 2 Secure th
5. NIC 2 LEDs The LEDs display a steady green light when a link is detected The LEDs flicker when network activity is detected NOTE If AC power is connected to the power supply but the system is turned off the LEDs continue to function Back to Contents Page Back to Contents Page System Overview Dell PowerEdge 500SC Systems Service Manual Overview Service Features System Features Technical Specifications Overview The PowerEdge 500SC is available in a tower version only Your system provides a reliable platform that can be used for nonmission critical applications such as file and print server and remote server locations The system has one Intel Pentium III or Intel Celeron microprocessor The hard drive that boots your operating system has a utility partition containing complete diagnostics for your system Also a separate Dell OpenManage Server Assistant CD is provided that includes diagnostics software that you can download to a set of diskettes This section describes the major hardware and software features of the system It also describes hardware features that simplify servicing System Features The system offers the following major features Intel Pentium III microprocessor with a speed of at least 1 GHz an external bus speed of 133 MHz and a 256 KB level 2 cache OR Intel Celeron microprocessor with a speed of at least 800 MHz with an external bus speed of 100 MHz and a 128 KB leve
6. You can use the Password Status option in conjunction with Setup Password to protect the system password from unauthorized changes Deleting or Changing an Existing Setup Password To delete or change an existing setup password perform the following steps 1 Enter the System Setup program and select the System Security screen option 2 Highlight the Setup Password option and press the left or right arrow key to delete the existing setup password The setting changes to Not Enabled 3 If you want to assign a new setup password follow the procedure in Assigning a Setup Password Disabling a Forgotten Password If the administrator or user forgets the system or setup password you cannot operate the system or change settings in the System Setup program until you change the password jumper setting to disable the passwords and erase the existing passwords To disable a forgotten supervisor password or setup password perform the following steps A CAUTION Read the safety instructions in your System Information document 1 Remove the front bezel 2 Remove the system cover 3 See System Board umpers for the location of the password jumper labeled PASSWORD on the system board 4 Remove the jumper plug from the PASSWORD jumper 5 Replace the system cover and then reconnect the computer to an electrical outlet and turn it on The existing passwords are not disabled erased until the system boots with the PASSWORD jumper plug
7. it may be necessary to replace the keyboard 7 Inspect the exterior of the system including all controls and indicators and all user accessible data storage devices for any signs of physical damage If the inspection reveals any problems proceed to the appropriate procedure in Removing and Replacing Parts Proceed to Observing the Boot Routine if the inspection does not reveal any problems Observing the Boot Routine After you have performed an external visual inspection as described in External Visual Inspection you should boot the system and while the boot routine is running observe the system for any indications of problems K NOTE Most of the steps in this procedure require observation of system functions and indications some of which can occur simultaneously It may be necessary to reboot the system several times to complete all of these steps To perform the following procedure you need a set of system diagnostics diskettes created from the Dell OpenManage Server Assistant CD K NOTE You can also run the system diagnostics from the utility partition by pressing lt F10 gt during power up To observe problem indications during the boot routine perform the following steps If the system is off turn on all peripherals and the system Insert the bootable system diagnostics diskette into the diskette drive and reboot the system If you haven t created your set of diagnostics diskettes see Using the Dell OpenMana
8. or PS 2 compatible bidirectional port to determine the correct mode to use see the documentation that came with the peripheral device connected to the serial port USB Controller enables or disables the system s USB ports disabling the USB ports makes system resources available for other devices IDE Interface enables or disables the system s IDE interface Diskette Controller enables or disables the system s diskette drive controller with Auto default selected the system turns off the controller when necessary to accommodate a controller card installed in an expansion slot System Security Screen You can set the following security features through the System Security screen Password Status When Setup Password is set to Enabled allows you to prevent the system password from being changed or disabled at system Start up To lock the system password you must first assign a setup password in the Setup Password option and then change the Password Status option to Locked In this state the system password cannot be changed through the System Password option and cannot be disabled at system start up by pressing lt Ctri gt lt Enter gt To unlock the system password you must enter the setup password in the Setup Password option and then change the Password Status option to Unlocked In this state the system password can be disabled at system start up by pressing lt Ctrl gt lt Enter gt and then changed through the Syste
9. IDE hard drive NOTICE Do not install a hard drive in the lower card guide assembly bracket next to the card guides Installing a drive in the lower card guide assembly bracket is not supported in this system The DC power cables from the power supply provide power to the system board drives and any expansion cards that connect to external peripheral The wide ribbon cables are the interface cables for internal drives For the diskette drive an interface cable connects the drive to an interface connector on the system board or on an expansion card For IDE devices interface cables connect the devices to an IDE connector on the system board for more information see Removing and Replacing Drives During an installation or troubleshooting procedure you may be required to change a jumper For information on the system board jumpers see System Board umpers System Cover and Support Beam K NOTE Before you begin any of the procedures in this section see Safety Instructions in your System Information document NOTI CE To avoid damaging the system board disconnect the power cable from the electrical outlet and from the back of the system then press the power button before you remove the system cover The system board continues to receive a small amount of power when the system is turned off and attached to an electrical outlet Removing the System Cover and Support Beam 1 Lay the system on its right side with the system foo
10. NOTE If you assign a new system and or user password with the jumper plug still removed the system disables the new password s the next time it boots 6 Repeat step 1 7 Install the jumper plug on the PASSWORD jumper 8 Replace the system cover and then reconnect the computer and peripherals to their electrical outlets and turn them on 9 Assign a new system and or user password To assign a new system and or user password see Using the System Setup Program Back to Contents Page Back to Contents Page Removing and Replacing Parts Dell PowerEdge 500SC Systems Service Manual Overview Cooling Fan Inside the System Power Supply System Cover and Support Beam System Board Front Bezel Expansion Cards Drive Cage Memory Modules Control Panel Assembly Upgrading the Microprocessor Drives Battery Cooling Shroud Overview The procedures in this guide require that you remove the cover and work inside the system While working inside the system do not attempt to service the system except as explained in this manual and elsewhere in Dell documentation Always follow the instructions closely Make sure to review all of the procedures in Safety Instructions in your System Information document This section provides servicing procedures for components inside the system Before you start any of the procedures in this section perform the following tasks Perform the procedures described in Exter
11. Replacement 1 Screws 3 To replace the hard drive perform the following steps 1 Slide the drive into the back opening of the bay over the two small grooves on the bottom of the bay 2 Secure the drive with three drive mounting screws two from the bottom and one from the left side 3 Reinstall the drive cage into the system 4 Replace the bezel 5 Replace the system cover 6 Plug your system and any external devices into their electrical outlets and turn them on 7 See the drive documentation for instructions on installing any software required for hard drive operation Removing and Replacing the Upper 3 5 Inch Hard Drive To remove the hard drive perform the following steps 1 Turn off the system including any external devices and disconnect the system from its electrical outlet 2 Remove the system cover 3 Remove the bezel 4 Remove the drive cage 5 Remove the two screws securing the drive to the drive cage see Figure 8 Insert your screwdriver into the reticular slot on the right side of the drive cage to access the screw securing the right side of the drive 6 Slide the hard drive out the back of the drive cage Figure 8 Upper 3 5 Inch Hard Drive Removal and Replacement 1 Screws 2 To replace the hard drive perform the following steps 1 Slide the drive into the back opening of the bay over the two small grooves on the bottom of the bay 2 Secure the hard drive to the drive cage with
12. Table 2 System Beep Codes 1 1 3 CMOS write read failure Replace the system board See System Board Removal If the problem persists see Getting Help 1 1 4 BIOS checksum failure This fatal error usually requires that you replace the BIOS firmware see Getting Help 1 2 1 Programmable interval Replace the system board See System Board Removal If the problem persists see Getting Help timer failure 1 2 2 DMA initialization failure Remove and reseat the memory modules See Memory Modules If the problem persists replace the memory modules If the problem persists see Getting Help 1 2 3 DMA page register write read failure 1 3 1 Main memory refresh Remove and reseat the memory modules See Memory Modules If the problem persists replace the verification failure memory modules If the problem persists see Getting Help 3 2 No memory installed Remove and reseat the memory modules See Memory Modules If the problem persists replace the memory modules If the problem persists see Getting Help 3 3 Chip or data line failure in Remove and reseat the memory modules See Memory Modules If the problem persists replace the the first 64 KB of main memory modules If the problem persists see Getting Help memory 1 3 4 Odd even logic failure in Remove and reseat the memory modules See Memory Modules If the problem persists replace the the first 64 KB of main memory modules I
13. and Troubleshooting Guide to assist in troubleshooting the problem NOTE If you receive a system message that is not listed in Table 1 check the documentation for the application program that is running when the message appears and or the operating system documentation for an explanation of the message and recommended action Table 1 System Messages Message Cause Corrective Action Address mark not found Faulty diskette CD or hard drive Replace the system board See System Board Removal If the problem subsystem defective system board persists see Getting Help Alert Maximum memory System supports up to 2 GB of Remove a memory module pair so that the maximum amount of memory is size exceeded memory 2 GB or less See Memory Modules Limiting memory size to 2 GB Alert Single bit Improperly seated or faulty memory Remove and reseat the memory modules See Memory Modules If the memory error modules problem persists replace the memory modules If the problem persists previously detected in see Getting Help XXXX XXXXNh Alert Previous The microprocessor exceeded its Remove and replace the defective microprocessor See Microprocessor processor thermal recommended operating temperature and Heat Sink Removal failure during the previous operating session Alert Primary System detected that the primary Replace the microprocessor See Microprocessor and Heat Sink Removal processor is o
14. assembly with the card guide assembly alignment pins and press down until the control panel assembly snaps into place 2 Connect the ribbon cable to the system board connector FRONT PANEL 3 Align the card guide assembly s four securing clips with the slots in the front panel and press the assembly and hard drive toward the front of the system until it snaps into place 4 Replace the diskette drive 5 Replace the screws securing the drive bracket 6 Replace the bezel 7 Replace the system cover and support beam Removing and Replacing Drives Your system includes bays or brackets for up to three 1 inch IDE hard drives or two 5 25 inch drives NOTICE When replacing a hard drive set the jumpers on the replacement hard drive to match the jumpers on the hard drive you removed For additional information about jumper settings on IDE drives see Configuring the EIDE Subsystem in your system Installation and Troubleshooting Guide Removing and Replacing the Lower 3 5 Inch Hard Drive To remove the hard drive perform the following steps 1 Turn off the system including any external devices and disconnect the system from its electrical outlet 2 Remove the system cover 3 Remove the bezel 4 Remove the drive cage 5 Remove the three drive mounting screws two from the bottom and one from the left side see Figure 7 6 Slide the hard drive out of the back of the drive cage Figure 7 Lower 3 5 Inch Hard Drive Removal and
15. assign a setup password highlight the Setup Password option and press the left or right arrow key The system prompts you to enter and verify the password If a character is illegal for password use the system emits a beep K NOTE The setup password can be the same as the system password K NOTE If the two passwords are different the setup password can be used as an alternate system password However the system password cannot be used in place of the setup password After you verify the password the Setup Password setting changes to Enabled The next time you enter the System Setup program the system prompts you for the setup password A change to the Setup Password option becomes effective immediately rebooting the system is not required Operating With a Setup Password Enabled If Setup Password is set to Enabled you must enter the correct setup password before you can modify the majority of the System Setup options When you start the System Setup program the program prompts you to type the password If you do not enter the correct password three tries the system lets you view but not modify the System Setup screens with the following exceptions You can still modify the Date Time Keyboard Num Lock and Speaker options If System Password is not enabled and is not locked via the Password Status option you can assign a system password however you cannot disable or change an existing system password K NOTE
16. front panel connector LAN1 RJ 45 Ethernet NIC connector J12 System jumpers KY Keyboard connector Parallel port connector MS Mouse connector POWER Power connector PRI MARY IDE Primary IDE connector SECONDARY IDE Secondary IDE connector SLOT_n Ultra3 SCSI host adapter connector SYS_FAN2 Fan connector USB USB connector VGA Video connector Disabling a Forgotten Password The computer s software security features include a supervisor password and a user password which are discussed in detail in Using the System Setup Program of the User s Guide A password jumper on the system board enables these password features or disables them and clears any password s currently in use To disable a forgotten supervisor password or user password perform the following steps A CAUTION Read the safety instructions in your System Information document 1 Turn off the system including any attached peripherals and disconnect the power cord from its power source 2 Remove the system cover 3 See Figure 1 for the location of the password jumper labeled PASSWORD on the system board 4 Remove the jumper plug from the PASSWORD jumper 5 Replace the system cover and then reconnect the computer to an electrical outlet and turn it on The existing passwords are not disabled erased until the system boots with the PASSWORD jumper plug removed However before you assign a new system and or user password you must install the jumper plug
17. prior to completing step 5 4 Press lt Enter gt If the new system password is less than seven characters the whole field fills with placeholders Then the option heading changes to Verify Password followed by another empty seven character field in square brackets 5 To confirm your password type it a second time and press lt Enter gt The password setting changes to Enabled Your system password is now set you can exit the System Setup program and begin using your system Note however that password protection does not take effect until you reboot the system by turning the system off and then on again Using Your System Password to Secure Your System Whenever you turn on or reboot your system by pressing the lt Ctri gt lt Alt gt lt Del gt key combination the following prompt appears on the screen when the Password Status option is set to Unlocked Type in the password and press lt ENTER gt to leave password security enabled press lt CTRL gt lt ENTER gt to disable password security Enter password If the Password Status option is set to Locked the following prompt appears Type the password and press lt Enter gt After you type the correct system password and press lt Enter gt your system boots and you can use the keyboard and or mouse to operate your system as usual NOTE If you have assigned a setup password see Using the Setup Password Feature the system accepts your setup password as an al
18. program press lt F2 gt Back to Contents Page
19. removed However before you assign a new system and or setup password you must install the jumper plug K NOTE If you assign a new system and or setup password with the jumper plug still removed the system disables the new password s the next time it boots 6 Repeat steps 1 through 5 7 Install the jumper plug on the PASSWORD jumper 8 Replace the system in the rack and the system cover 9 Assign a new system and or setup password To assign a new system password using the System Setup program see Assigning a System Password To assign a new setup password using the System Setup program see Assigning a Setup Password Responding to Error Messages If an error message appears on your monitor screen while the system is booting make a note of the message Next before entering the System Setup program refer to System Beep Codes and System Messages in Codes and Error Messages for an explanation of the message and suggestions for correcting any errors NOTE It is normal to receive an error message the first time you boot your system after installing a memory upgrade In that situation do not refer to System Beep Codes and System Messages Instead follow the instructions for performing a memory upgrade in Performing a Memory Upgrade in Installing System Board Options in the Installation and Troubleshooting Guide If you are given an option of pressing either lt F1 gt to continue or lt F2 gt to run the System Setup
20. source Remove the system cover Locate the memory module sockets in which you will remove a memory module Figure 20 shows the order of the memory module sockets Press down and outward on the ejectors on each end of the socket until the DIMM pops out of the socket see Figure 22 Figure 22 DI MM Removal 1 Memory module socket ejectors 2 Upgrading the Microprocessor To take advantage of future options in speed and functionality you can upgrade the system microprocessor The microprocessor and its associated L2 cache memory are contained in a PGA package that is installed in a ZIF socket on the system board The following subsection describes how to upgrade or replace the microprocessor Microprocessor and Heat Sink Removal To remove the microprocessor and heat sink assembly perform the following steps A CAUTION Read the safety instructions in System Information document A CAUTION The microprocessor and heat sink assembly can get extremely hot during system operation Be sure the assembly has had sufficient time to cool before you touch it A CAUTION When handling the microprocessor and heat sink assembly take care to avoid sharp edges on the heat sink 1 Turn off the system including any attached peripherals and disconnect the power cord from its power source 2 Remove the system cover 3 Remove the cooling shroud 4 Pressing down on the heat sink securing clip to release the clip from the retaining tab on th
21. 17 5 inches Weight 15 0 kg 33 Ib maximum configuration Environmental Temperature Operating 10 to 35 C 50 to 95 F 1 At 35 C 95 F the maximum operating altitude is 914 m 3000 ft Back to Contents Page Back to Contents Page Jumpers and Connectors Dell PowerEdge 500SC Systems Service Manual Overview System Board Labels d Jumpers A General Explanation e Disabling a Forgotten Password System Board Jumpers Overview This section provides specific information about the jumpers on the system board It also provides some basic information on jumpers and describes the connectors and sockets on the various boards in the system Jumpers A General Explanation Jumpers provide a convenient and reversible way of reconfiguring the circuitry on a printed circuit board When installing replacement parts or reconfiguring the system you may need to change jumper settings on the system board You may also need to change jumper settings on expansion cards or drives Jumpers Jumpers are small blocks on a circuit board with two or more pins emerging from them Plastic plugs containing a wire fit down over the pins The wire connects the pins and creates a circuit To change a jumper setting pull the plug off its pin s and carefully fit it down onto the pin s indicated NOTICE Make sure the system is turned off before you change a jumper setting Otherwise damage to the system or unpredic
22. BIOS See Using the System Setup Program in the User s Guide lt F10 gt key was pressed during POST Create a utility partition on the boot hard drive See Using the Dell but no utility partition exists on the OpenManage Server Assistant CD in your User s Guide boot hard drive Expansion card improperly installed or faulty Defective system board Incorrect Time or Date settings defective system battery or NVRAM jumper is installed Defective system board Improperly seated memory modules or Faulty diskette or hard drive Replace the diskette or hard drive See Removing and Replacing Drives System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine the system may emit a series of beeps that identify the problem The beep code is a pattern of sounds for example one beep followed by a second beep and then a burst of three beeps code 1 1 3 means that the computer was unable to read the data in NVRAM This information is valuable to the Dell technical support representative if you need to call for technical assistance When a beep code is emitted record it on a copy of the Diagnostics Checklist in your System s Installation and Troubleshooting Guide and then look it up in Table 2 If you are unable to resolve the problem by looking up the meaning of the beep code use the system diagnostics to identify a more serious cause See Running the System Diagnostics
23. Dell PowerEdge 500SC Systems Service Manual System Overview Basic Troubleshooting Codes and Error Messages Removing and Replacing Parts Jumpers and Connectors Using the System Setup Program Information in this document is subject to change without notice 2001 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell PowerEdge and Dell OpenManage are trademarks of Dell Computer Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks and Celeron is a trademark of Intel Corporation IBM is a registered trademark of International Business Machines Corporation and Novell and NetWare are registered trademarks of Novell Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own Initial release 31 Jul 2001 Back to Contents Page Basic Troubleshooting Dell PowerEdge 500SC Systems Service Manual Overview Internal Visual Inspection Initial User Contact Running the System Diagnostics External Visual Inspection Getting Help Observing the Boot Routine Overvie
24. OWER Diskette drive cable connector FDD Front panel connector FRONT PANEL Primary IDE connector PRIMARY IDE O on oO UU A A WV N Primary IDE connector Secondary IDE m System jumpers J12 System battery connector BATTERY N expansion card slots 5 SLOT_n w RJ45 NIC connector LAN1 a USB connector 2 USBn ul Video connector VGA e2 Parallel port LPT N Serial port COM1 connector Expansion Cards The system has five fixed expansion card sockets A CAUTION Read the safety instructions in your System Information document Figure 19 Expansion Card Removal Filler brackets Card guide System board connector Card connector ue A W N P Expansion card Expansion Card Removal To remove an expansion card perform the following steps 1 Remove the system cover and support beam 2 Disconnect any cables connected to the expansion card 3 Remove the screw from the card bracket see Figure 19 4 Grasp the card by its top corners and lift it from the system board 5 If you are removing the card permanently install a metal filler bracket over the empty card slot opening NOTE Installing a filler bracket over an empty expansion slot is necessary to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the s
25. cs menu appears see Running the System Diagnostics Insert another copy of the system diagnostics diskette into the diskette drive and reboot the system If the Diagnostics menu appears see Running the System Diagnostics If the Diagnostics menu does not appear proceed to Internal Visual Inspection Internal Visual Inspection NOTICE Before you proceed with the internal visual inspection described in this section ensure that the user has saved all open files and exited all open application programs if possible A simple visual inspection of a system s interior hardware can often lead to the source of a problem such as a loose expansion card cable connector or mounting screw When you perform the visual inspection see System Features to locate components referenced in the inspection procedure To perform the internal visual inspection perform the following steps 1 A A A 10 11 Turn off the system including any attached peripherals and disconnect all the power cables from electrical outlets CAUTI ON Before beginning to work inside the system disconnect the power supply from the power source and the power supply cables from the power supply Remove the system cover as described in System Cover and Support Beam CAUTI ON The microprocessor and heat sink assembly can get extremely hot during system operations Be sure that it has had sufficient time to cool before touching it CAUTI ON When handli
26. d instead of pressing lt Enter gt to continue with the normal operation of your system 6 Confirm that Not Enabled is displayed for the System Password option of the System Setup program If Not Enabled appears for the System Password option the system password has been deleted If you want to assign a new password continue to step 6 If Not Enabled is not displayed for the System Password option press the lt Alt gt lt b gt key combination to reboot the system and then repeat steps 4 through 6 7 To assign a new password follow the procedure in Assigning a System Password Using the Setup Password Feature Your Dell system is shipped to you without the setup password feature enabled If system security is a concern you should operate your system with setup password protection You can assign a setup password whenever you use the System Setup program After a setup password is assigned only those who know the password have full use of the System Setup program To change an existing setup password you must know the setup password see Deleting or Changing an Existing Setup Password If you assign and later forget a setup password you need to remove the computer cover to change a jumper setting that disables the setup password feature Note that you erase the system password at the same time Assigning a Setup Password A setup password can be assigned or changed only when the Setup Password option is set to Not Enabled To
27. d side of the system chassis see Figure 15 3 Connect the DC power connections a Connect the power cable to the system board connector POWER b Connect the power cables to any devices installed in the drive bays 4 Install the system cover 5 Turn on the system including any attached peripherals and disconnect the system from its electrical outlet System Board Removal To remove the system board perform the following steps A CAUTION Read the safety instructions in your System Information document 1 Turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system cover and support beam 3 Remove the cooling shroud 4 Remove the fan 5 Disconnect the DC power cable from the system board POWER 6 Record the locations and remove all internal cables attached to the system board 7 Remove all external peripheral cables from their connectors at the back of the system 8 Remove the expansion cards 9 Remove the hex head Phillips screw securing the system board to the back of the system chassis see Figure 16 Figure 16 Removing the System Board Securing the Hardware 1 System board 2 Phillips head screw Ee back of computer 10 Lift the front of the system board to clear the mounting standoffs and slide the system board toward the front of the system chassis about 6 3 mm 0 25 inch see Figure 17 11 Carefully lift the system b
28. drive configuration settings in the System Setup program System Setup program improperly See Using the System Setup Program in the User s Guide Reinstall the connected hard drive faulty hard drive hard drive See Removing and Replacing Drives Check the interface Hard disk drive read controller subsystem defective system cable and power cable connections to the system board See Removing failure board or loose power cable and Replacing Drives If the problem persists replace the system board See System Board Removal If the problem persists see Getting Help failure Hard disk failure Invalid configuration Incorrect configuration settings in Check the System Setup configuration settings See Using the System information please System Setup program faulty battery Setup Program in the User s Guide Replace the battery See Battery run SETUP program or NVRAM jumper is installed Remove the NVRAM jumper See Figure 1 for jumper location Invalid CPU speed Microprocessor not supported by Install a correct version of the microprocessor in the specified detected system microprocessor connector See Microprocessor and Heat Sink Removal Invalid NVRAM System detected and corrected a No action is required configuration resource conflict when system resource reallocated resources were allocated using the System Setup program I O parity interrupt Expansion card improperly in
29. e the server agent generates messages that appear in the SNMP trap log file Alert messages consist of information status warning and failure messages for drive temperature fan and power conditions More information about alert messages is provided in the system management software documentation found on the Online Documentation CD that shipped with your system Front Panel I ndicators The following indicators are on the system s front panel see Figure 1 and Table 3 Figure 1 Front Panel I ndicators CD drive activity indicator Diskette drive activity indicator System power indicator mh U N P Hard drive activity indicator Table 3 Front Panel I ndicator Patterns CD drive activity Green LED blinks when activity is detected on the CD drive Diskette drive activity Green LED blinks when activity is detected on the diskette drive System power indicator LED displays a steady green light when the power supply is turned on Hard drive activity Green LED blinks when activity is detected on the hard drives Back Panel I ndicators The following indicators are on the system s back panel see Figure 2 and Table 4 Figure 2 Back Panel Features and Indicators Power connector Mouse connector Keyboard connector Serial connector Parallel connector Video connector USB connector 2 NIC connector and 2 LEDs O O N Oo UU FP W N BP PCI expansion card slots 5 Table 4 Back Panel I ndicator Patterns
30. e ZIF socket see Figure 23 5 Remove the securing clip 6 Remove the heat sink and set it down with the underside of the heat sink facing up NOTICE Note the orientation of the heat sink with respect to the microprocessor and its ZIF socket NOTICE Be careful not to disturb the thermal grease applied to the underside of the heat sink and to the top surface of the microprocessor 7 Pull the socket release lever straight up until the microprocessor is released see Figure 24 Figure 23 Securing Clip and Heat Sink Removal Securing clip Heat sink assembly Microprocessor mh WN Pe ZIF socket 8 Lift the microprocessor away from the ZIF socket and leave the release lever in the upright position so that the socket is ready for the replacement microprocessor see Figure 24 Figure 24 Removing the Microprocessor 1 Microprocessor 2 Release lever 3 ZIF socket Replacing the Microprocessor and Heat Sink Assembly To install the additional or replacement microprocessor and heat sink assembly perform the following steps This procedure assumes the system cover has been removed the system power is off and power cords and peripheral cables are disconnected 1 Clean any thermal grease off the bottom of the heat sink with an alcohol wipe 2 If not already in the upright position swing the ZIF arm up to the upright position The ZIF socket is now ready to accept a new microprocessor 3 Align the pin 1 corner of the
31. e drive cage to the system with the screw you removed in step 5 of Drive Cage Removal 3 Connect the interface cable and the power cable to all drives installed in the drive cage 4 Replace the bezel 5 Replace the system cover Control Panel Assembly In Figure 6 the control panel is shown removed from the system chassis Figure 6 Control Panel Removal Par 1 Control panel board 2 Securing clip 3 Card guide assembly To remove the control panel assembly perform the following steps A CAUTION Read the safety instructions in your System Information document 1 Remove the system cover and support beam 2 Remove the bezel 3 Remove the diskette drive 4 Remove the screws securing the drive bracket see Figure 9 5 While pressing the four card guide assembly securing clips slide the drive bracket back until the clips are no longer securing the assembly to the front panel 6 Press the card guide assembly securing clip located in the diskette drive bay and slide the card guide assembly and hard drive toward the back of the system and lift them out of the system 7 Disconnect the ribbon cable from the system board connector FRONT PANEL 8 Press the control panel assembly securing clip that secures the control panel bracket to the card guide assembly and lift the control panel up and out of the card guide assembly To replace the control panel assembly perform the following steps 1 Align the control panel
32. er s Guide To start the system diagnostics turn off the system insert a bootable system diagnostics diskette into the diskette drive and then turn on the system you can also activate the system diagnostics installed on the utility partition of your hard drive by pressing lt F10 gt during power up Starting the diagnostics causes the Dell logo to appear on the monitor followed by a message indicating that the diagnostics is loading Before the diagnostics loads a program tests the portion of main memory RAM required for loading the diagnostics If a RAM error is detected a message telling you which memory module has failed appears on the screen If no errors are found in RAM the diagnostics loads and a Diagnostics menu appears This menu lets you choose different options or exit the diagnostics See Running the System Diagnostics in the system Installation and Troubleshooting Guide for detailed information about the system diagnostics Getting Help If none of the troubleshooting procedures in this section or the tests in the system diagnostics reveals the source of the problem or leads to the proper troubleshooting steps for determining the source of the problem see the Support pages at http support dell com For instructions on contacting Dell see Getting Help in the system s Installation and Troubleshooting Guide Back to Contents Page Back to Contents Page Codes and Error Messages Dell PowerEdge 500SC Systems Se
33. eripherals and disconnect the power cord from its power source Remove the system cover Locate the memory module sockets in which you will install a memory module Figure 20 shows the order of the memory module sockets Press down and outward on the ejectors on the memory module socket as shown in Figure 21 to allow the memory module to be inserted into the socket Figure 21 Installing a Memory Module Memory module Cutouts 2 Securing clips Alignment notches ue U N P Connector Align the memory module s edge connector with the alignment keys of the memory module socket and insert the memory module in the socket see Figure 21 The memory module socket has two alignment keys that allow the memory module to be installed in the socket in only one way Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the socket When the memory module is properly seated in the socket the ejectors on the memory module socket should align with the ejectors on the other sockets with memory modules installed Repeat steps 5 and 6 to install the remaining DIMMs Perform steps 6 through 9 of the procedure Performing a Memory Upgrade Removing Memory Modules A 4 CAUTI ON Read the safety instructions in your System Information document Turn off the system including any attached peripherals and disconnect the power cord from its power
34. f the problem persists see Getting Help memory 1 4 Address line failure in the first 64 KB of main memory 1 4 2 Parity failure in the first 64 KB of main memory 2 1 1 Bit failure in the first 64 through KB of main memory 2 4 4 3 1 1 Slave DMA register failure Replace the system board See System Board Removal If the problem persists see Getting Help 3 1 2 Master DMA register failure 3 1 3 Master interrupt mask register failure 3 1 4 Slave interrupt mask register failure Keyboard controller test Check the keyboard cable and connector for proper connection If the problem persists run the failure keyboard test in the system diagnostics to determine whether the keyboard or keyboard controller is faulty See Running the System Diagnostics If the keyboard controller is faulty replace the system board See System Board Removal If the problem persists see Getting Help CMOS failure Run the system board test in the system diagnostics to isolate the problem See Running the System Diagnostics 3 3 2 System configuration Replace the system board See System Board Removal If the problem persists see Getting Help check failure 3 3 3 Keyboard controller not Replace the system board See System Board Removal If the problem persists see Getting Help detected 3 3 4 Screen initialization Run the video test in the system diagnostics See Running the System Diagnostics failure 3 4 2 Screen retrace test
35. failure 3 4 3 Search for video ROM failure 4 2 1 No timer tick Replace the system board See System Board Removal If the problem persists see Getting Help 4 2 2 Shutdown failure 4 2 3 Gate A20 failure 4 2 4 Unexpected interrupt in Ensure that all expansion cards are properly seated and then reboot the system protected mode 4 3 1 Improperly seated or Remove and reseat the memory modules See Memory Modules If the problem persists replace the faulty memory modules memory modules If the problem persists see Getting Help 4 3 3 Defective system board Replace the system board See System Board Removal If the problem persists see Getting Help 4 3 4 Time of day clock Replace the battery See Battery If the problem persists replace the system board See System stopped Board Removal If the problem persists see Getting Help 4 4 1 I O chip set failure Replace the system board See System Board Removal If the problem persists see Getting Help defective system board 4 4 2 Parallel port test failure Replace the system board See System Board Removal If the problem persists see Getting Help defective system board Math coprocessor failure Remove and reseat the specified microprocessor See Upgrading the Microprocessor If the problem defective persists replace the microprocessor If the problem persists see Getting Help microprocessor 4 4 4 Cache test failure Rem
36. ge Server Assistant CD in the User s Guide Check the power supply fan If the fan is not operating properly troubleshoot the system power supply Watch the lt Num Lock gt lt Caps Lock gt and lt Scroll Lock gt indicators on the upper right corner of the keyboard After all three indicators flash momentarily and following a long pause approximately 30 seconds the lt Num Lock gt indicator should light up and remain on unless the Num Lock option is set to Off in the System Setup program If these indicators do not flash on and off within approximately 10 seconds after the boot routine starts troubleshoot the system power supply If the troubleshooting procedure indicates that the system power supply is operational troubleshoot the memory During the boot routine observe the system for any of the following indications o Beep codes A beep code is a series of beeps that indicates an error condition See System Beep Codes o System error messages These messages can indicate problems or provide status information If a system error message appears see System Messages o Diskette drive and hard drive access indicators These indicators light up in response to data being transferred to or from the drives If either of these indicators fails to light up during the boot routine troubleshoot the diskette drive or hard drive subsystem as appropriate Observe the monitor screen for the Diagnostics menu If the Diagnosti
37. he system including any peripherals and disconnect the power cable from the electrical outlet 2 Remove the system cover 3 Remove the shroud by squeezing the retaining clips on the top of the shroud and lifting it straight up see Figure 13 Figure 13 Removing and Replacing the Cooling Shroud 1 Cooling shroud 2 Retaining clips 3 Fan To replace the cooling shroud place the shroud in the fan assembly guide slots and slide the shroud straight down until the retaining clips snap in place Removing the Cooling Fan m m Turn off the system including any peripherals and disconnect the power cable from the electrical outlet 2 Remove the system cover 3 Remove the cooling shroud While pushing the fan assembly upward press the two release buttons on the back of the system and lift the fan assembly out of its retaining brackets see Figure 14 gt K NOTE Do not lift the fan out of the system until you have disconnected the fan cable from the system board 5 After the fan has been released from the retaining brackets disconnect the fan cable from the SYS_FAN2 connector on the system board and lift the fan out of the system Figure 14 Removing the Fan 1 Release pins To replace the fan perform the following steps 1 Connect the fan power cable to the fan connector SYS_FAN2 on the system board Align the brackets on the back of the fan with the corresponding holes in the back panel and gently push down u
38. ing and Replacing Drives drive Defective sectors on diskette or hard Replace the diskette or hard drive See Removing and Replacing Drives drive Faulty diskette or hard drive Replace the diskette or hard drive See Removing and Replacing Drives Replace the system board See System Board Removal If the problem persists see Getting Help System microprocessor is not Replace the unsupported microprocessor with a supported supported microprocessor See Microprocessor and Heat Sink Removal Defective battery or faulty chip Replace the system battery See Battery If the problem persists defective system board replace the system board See System Board Removal If the problem persists see Getting Help Check the Time and Date settings See Using the System Setup Program in the User s Guide Remove the NVRAM jumper See Figure i for jumper location If the problem persists replace the system battery See Battery If the problem persists replace the system board See System Board Removal If the problem persists see Getting Help Replace the system board See System Board Removal If the problem persists see Getting Help Remove and reseat the memory modules See Memory Modules If the faulty keyboard mouse controller chip problem persists replace the memory modules If the problem persists defective system board see Getting Help Microprocessor not supported by BIOS Upgrade the
39. inimum of 1 GHz an external bus speed of 133 MHz and a 256 KB level 2 cache OR Intel Celeron microprocessor at 800 MHz with an external bus speed of 100 MHz and a 128 KB level 2 cache Front side bus speed Pentium IIl 133 MHz Celeron 100 MHz Internal cache Pentium III 256 KB Level 2 cache Celeron 128 KB Level 2 cache Expansion Bus Bus type PCI Expansion slots Two 64 bit 33 66 MHz slots Three 32 bit 33 MHz slots Memory Architecture 72 bit ECC PC 133 SDRAM Memory module sockets four Memory module capacities 64 128 256 or 512 MB Minimum RAM 64 MB Maximum RAM 2 GB Drives Diskette drive 3 5 inch 1 44 MB diskette drive Tape drive optional internal tape drive IDE devices three 1 inch internal IDE hard drive bays CD drive one IDE CD drive Ports and Connectors Externally accessible Serial DTE one 9 pin connector 16550 compatible Parallel one 25 pin connector bidirectional Video one 15 pin connector PS 2 style keyboard 6 pin mini DIN connector PS 2 compatible 6 pin mini DIN connector mouse USB two USB compliant 4 pin connectors NIC RJ 45 connector for integrated NIC Video Video type ATI Rage XL video controller VGA connector Video memory 4 MB Power DC power supply Wattage one 250 W or 330 W power supply Voltage 90 240 V 47 63 Hz or 90 265 V 47 63 Hz System battery CR2032 3 0 V lithium coin cell Physical Height 43 7 cm 17 2 inches Width 20 3 cm 8 inches Depth 44 5 cm
40. l 2 cache A minimum of 64 MB of system memory upgradable to a maximum of 2 GB by installing combinations of 64 128 256 or 512 MB registered PC 133 SDRAM memory modules in the four memory module sockets on the system board Support for up to three one inch internal IDE hard drives A 250 330 W power supply 48X CD drive Dual USB ports 9 pin serial port 25 pin parallel port PS 2 compatible mouse and keyboard ports Embedded 10 100 Mbps Ethernet Optional IDE tape backup unit DVD drive or internal tape drive The system board includes the following built in features Five PCI slots located on the system board Two are 64 bit 33 or 66 MHz slots three are 32 bit 33 MHz slots An integrated VGA compatible video subsystem with an ATI RAGE XL video controller This video subsystem contains 4 MB of SDRAM video memory nonupgradable Maximum resolutions are 1600 x 1200 x 65K colors noninterlaced For 640 x 480 pixel 800 x 600 pixel 1024 x 768 pixel and 1280 x 1024 pixel resolutions true color is available Dual IDE controllers An integrated Intel 10 100 NIC which provides an Ethernet interface Server management circuitry that monitors operation of the system fans as well as critical system voltages and temperatures The server management circuitry works in conjunction with the server management software Standard systems include a diskette drive and one IDE hard drive It also includes an IDE CD drive in the externally acce
41. lty diskette CD or hard drive Replace the system board See System Board Removal If the problem code ECC on disk read Subsystem defective system board persists see Getting Help Controller has failed Boot Couldn t find A nonbootable diskette formatted with A nonbootable diskette is preventing the system from booting Remove NTLDR Windows NT was detected in the the diskette to boot the system from the hard drive or from a bootable diskette drive diskette CAUTION NVRAM_CLR The NVRAM jumper is installed Remove the NVRAM jumper See Figure 1 for jumper location Run the jumper is installed on System Setup program to correct the diskette drive type See Using the system board Please System Setup Program in the User s Guide run SETUP CD ROM drive not found Improperly connected or missing CD Check that the CD drive unit is seated properly against the interposer drive board on the peripheral cage See Inside the System for the location of the CD drive Replace the drive See Removing and Replacing Drives If the problem persists see Getting Help Data error Faulty diskette diskette drive or hard Replace the diskette diskette drive or hard drive See Removing and drive Replacing Drives Decreasing available One or more memory modules Remove and reseat the memory modules See Memory Modules If the memory improperly seated or faulty problem persists replace the memory modules If the problem persists
42. m Password option System Password Displays the current status of your system s password security feature and allows you to assign and verify a new password K NOTE See the section Using the System Password Feature for instructions on assigning a system password and using or changing an existing system password See the section Disabling a Forgotten Password found later in this chapter for instructions on disabling a forgotten system password Setup Password Allows you to restrict access to your system s System Setup program in the same way that you restrict access to your system with the system password feature K NOTE See Using the Setup Password Feature for instructions on assigning a setup password and using or changing an existing setup password See Disabling a Forgotten Password for instructions on disabling a forgotten setup password Exit Screen After you press lt Esc gt to exit the System Setup program the Exit screen displays the following choices Save Changes and Exit Discard Changes and Exit Return to Setup Using the System Password Feature NOTI CE The password features provide a basic level of security for the data on your system However they are not foolproof If your data requires more security it is your responsibility to obtain and use additional forms of protection such as data encryption programs Your system is shipped to you without the system password feature enabled If sy
43. microprocessor with the pin 1 corner of the ZIF socket see Figure 25 Figure 25 Pin 1 Identification 1 Pin 1 corner golf triangle 4 Install the microprocessor in the ZIF socket Gently lower the replacement or upgrade microprocessor into the ZIF socket so that the processor pins exactly mate with the ZIF socket see Figure 26 Figure 26 Installing the Microprocessor 1 Pin 1 corner of microprocessor aligned with pin 1 corner of ZIF socket NOTICE Do not force the processor module into the socket Even slight pressure can bend the microprocessor module pins 5 When the microprocessor is fully seated in the ZIF socket rotate the socket release lever down until it snaps into place securing the microprocessor 6 Apply a measured amount of thermal grease to the top of the microprocessor 7 Place the heat sink on top of the microprocessor see Figure 27 Figure 27 Installing the Heat Sink and Securing Clip Securing clip Heat sink assembly Microprocessor U N P ZIF socket 8 Hook the end of the heat sink clip without the heat sink latch to the tab on the edge of the socket facing the front of the system 9 Push down on and pivot the heat sink latch until the hole on the clip latches onto the ZIF socket tab 10 Replace the cooling shroud 11 Replace the system cover 12 Press lt F2 gt to enter the System Setup program and check the Processor 1 category matches the new system configuration See the sys
44. n which the system searches hard drives for the files that it needs to load during system startup The choices depend on the particular hard drives installed in your system You can enable or disable a device by selecting it and pressing the spacebar To change the order in which devices are searched use the lt gt and lt gt keys Integrated Devices Screen The following devices on the system board are configured through this screen Network Interface Controller determines whether the system s integrated NIC is enabled Changes take effect after reboot NIC MAC Address displays the address of the MAC address used by the integrated NIC This field has no user selectable settings Mouse Controller enables or disables the system s mouse controller disabling the mouse controller allows an expansion card to use IRQ12 Serial Port 1 configure the system s integrated serial port the options can be set to Auto the default to automatically configure a port toa particular designation or to Off to disable the port If you set a serial port to Auto and add an expansion card containing a port configured to the same designation the system automatically remaps the integrated port to the next available port designation that shares the same IRQ setting Parallel Port configures the system s integrated parallel port Parallel Port Mode controls whether the system s integrated parallel port acts as an AT compatible unidirectional
45. nal Visual Inspection Read the safety information in the System Information document When there is no replacement procedure provided use the removal procedure in reverse order to install the replacement part Recommended Tools You need the following items to perform the procedures in this section The system diagnostics diskette set appropriate for your system System User s Guide System Installation and Troubleshooting Guide Key to the system keylock 1 and 2 Phillips screwdriver Wrist grounding strap Inside the System In Figure 1 the system cover is removed to provide an interior view Refer to this illustration to locate interior features and components discussed later in this manual Figure 1 Inside the System Right Side View Drive cable Power cables Drive cage Card guide assembly Expansion card filler brackets 5 System board Cooling fan shroud on Oo U RF W N P Power supply The system board can accommodate up to five PCI expansion cards two cards at 64 bit 66 MHz or 64 bit 33 MHz and three cards at 32 bit 33 MHz The drive cage contains two externally accessible 5 25 inch drive bays that provide space for up to two drives including a CD or DVD drive and one other device such as a tape drive The drive cage also provides space for up to two 1 inch IDE hard drives Additionally the card guide assembly provides two additional brackets for a 3 5 inch diskette drive and a 1 inch
46. nect the system from the electrical outlet A CAUTION Read the safety instructions in your System Information document 3 Remove the system cover 4 Remove the battery see Figure 18 for the battery location 5 Install the new battery with the side labeled facing up see Figure 28 Figure 28 Battery Replacement 6 Replace the system cover 7 Reconnect the system to the electrical outlet and turn on the system power 8 Enter the System Setup program to confirm that the battery is operating properly 9 Enter the correct time and date through the System Setup program s Time and Date settings Also reenter any system configuration information that is no longer displayed on the System Setup screens and then exit the System Setup program 10 To test the newly installed battery power down and disconnect the system from the electrical source for at least an hour 11 After an hour connect the system to an electrical source and turn on the power 12 Enter the System Setup program and if the time and date are still incorrect replace the system board Back to Contents Page Back to Contents Page Using the System Setup Program Dell PowerEdge 500SC Systems Service Manual Overview Using the System Password Feature When to Use the System Setup Program Using the Setup Password Feature Entering the System Setup Program Disabling a Forgotten Password System Setup Main Screen Responding to Error Messages
47. ng the microprocessor and heat sink assembly take care to avoid sharp edges on the heat sink Verify that the chip sets memory modules expansion cards and microprocessor and heat sink assembly are fully seated in their sockets or connectors To ensure that the chip sets are fully seated in their sockets press firmly on the top of each chip To remove and reseat a microprocessor and heat sink assembly perform the steps described in Microprocessor To remove and reseat a memory module perform the steps described in Memory Modules If you need to remove and reseat an expansion card remove the card as described in Expansion Cards and carefully reinsert the card in its connector until fully seated Verify that all jumpers are set correctly For information about jumper settings see System Board umpers Check all cable connectors inside the system to verify that they are firmly attached to their appropriate connectors Replace the system cover and support beam Reconnect the system and any attached peripherals to their power sources and turn them on If the problem persists proceed to Getting Help Running the System Diagnostics The system diagnostics contain tests that aid in troubleshooting all major components of the system These diagnostics can be run from the utility partition or from a set of diagnostics diskettes To create a set of diagnostics diskettes see Using the Dell OpenManage Server Assistant CD in the Us
48. ntil the fan is firmly seated and the release buttons are engaged see Figure 14 N 3 Install the cooling shroud 4 Replace the system cover Power Supply Your system contains a single nonredundant power supply A CAUTION Read the safety instructions in your System Information document Figure 15 Power Supply Removal 1 2 y 7 1 Screws 3 a 2 2 Nonredundant power supply ETIMETITNTT To remove the power supply perform the following steps A CAUTION Avoid touching the cable connectors on the power supply Wait 10 to 20 seconds after disconnecting the power cord before removing the power supply or coming into contact with its cable connectors 1 Turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system cover 3 Disconnect the DC power connections a Remove the power cable from the system board connector POWER b Remove the power cables from any devices installed in the drive bays 4 Remove the three hex head Phillips screws securing the non redundant power supply to the back and side of the system chassis see Figure 15 5 Tilt the back power supply towards the front of the system and then lift the power supply straight up and out of the system chassis To install the power supply perform the following steps 1 Lower the power supply into the chassis 2 Install the three hex head Phillips screws securing the power supply to the back an
49. oard up and out of the chassis Be sure to lift evenly and not twist the system board Figure 17 System Board Removal 1 Mounting standoffs 12 Place the system board on a smooth antistatic surface 13 Remove the microprocessor 15 Remove the memory modules To replace the system board perform the following steps 1 Press the system board evenly into all the grounding tabs for the I O ports on the back of the chassis and then slide it to the rear about 6 3 mm 0 25 inch so that the mounting standoffs protrude through the system board Tighten the hex head Phillips screw to secure the system board to the back of the chassis 3 Install the memory modules 4 Install the microprocessor Check to ensure the system board jumpers and switches are set to the same settings as the board you removed 6 Install the expansion cards 7 Connect all internal power and signal interface cables 8 Install the fan 9 Install the cooling shroud 10 Replace the system cover and support beam 11 Connect external peripheral cables 12 Connect the power to the system and turn the system on System Board Features Figure 18 defines the system board features Use this figure when replacing your system board or components that attach to the system board Figure 18 System Board Features 1 Keyboard KY and mouse MS connectors Fan connector SYS_FAN2 Microprocessor CPU Memory module sockets 4 DIMM_x Power connector P
50. on External Visual Inspection Improperly set switches and controls and loose or improperly connected cables are the most likely source of problems for the system monitor or other peripherals such as a printer keyboard mouse or other external equipment A quick check of all the switches controls and cable connections can easily solve these problems The external visual inspection consists of a quick inspection of the exterior of the system the monitor if attached the keyboard if attached any peripherals and cables While performing the visual inspection make any necessary corrections To perform the external visual inspection perform the following steps 1 Inspect the front panel LEDs for indication of component malfunction 2 Turn off the system the monitor if attached and all peripherals 3 Verify that all power cables are properly connected to the system the monitor and peripherals and their power sources 4 Inspect connections to any attached devices including network cables keyboard monitor mouse if used or keyboard video monitor mouse KVM switch if used as well as any devices attached to the parallel and serial ports 5 Inspect all external monitor controls for any obvious damage or improper settings if used For proper settings of the video monitor controls see the documentation for the monitor 6 Inspect the keyboard if used to ensure that no keys are sticking If one or more keys are sticking
51. or less bright depending upon what settings or values you entered in other fields Arrow key select functions Prompts the user to select options using the up arrow or down arrow key F1 Help Displays help information for the option with a currently highlighted field Space bar plus and minus keys Changes the values for the selected option Figure 1 System Setup Main Screen Dell Computer Corporation www dell com PowerEdge SOOSC Intel Pentium III Processor 1 GHz BIOS Version XXX Level 2 Cache 256 KB Integrated Service Tag OXX System Time LO ee System Date Thu April 19 2001 Diskette Drive A 3 5 inch 1 44 MB system Memory 2046 MB SDRAM Video Memory 4 MB SDRAM CPU Information lt ENTER gt Primary Drive 0 Hard Drive Primary Drive l Secondary Drive Secondary Drive Max UDMA Mode Boot Sequence lt ENTER gt Hard Disk Drive Sequence lt ENTER gt Integrated Devices lt ENTER gt PCI IRQ Assignment lt ENTER gt Console Redirection lt ENTER gt tl to select SPACE to change ESC to exit Fi HELP System Setup Options The following options or information fields appear on the main System Setup screen System Time Resets the time on the system s internal clock System Date Resets the date on the system s internal calendar Diskette Drive A Identifies the type of diskette drive installed in your system System Memory Displays the amount of system memor
52. ove and reseat the specified microprocessor See Upgrading the Microprocessor If the problem defective persists replace the microprocessor If the problem persists see Getting Help microprocessor Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task For example before you format a diskette a message might warn you that you might lose all data on the diskette as a way to protect against inadvertently erasing or writing over the data These warning messages usually interrupt the procedure and require you to respond by typing y yes or n no NOTE Warning messages are generated by either the application program or the operating system See your Installation and Troubleshooting Guide and the documentation that accompanied the operating system and application program for more information on warning messages Diagnostics Messages When you run a test group or subtest in the system diagnostics an error message might result These particular error messages are not covered in this section Record the message on a copy of the Diagnostics Checklist located in Getting Help in the Installation and Troubleshooting Guide and then follow the instructions in that section for obtaining technical assistance Alert Log Messages From the System Management Server Agent The optional system management software generates alert messages for your system For exampl
53. r the System Setup program by performing the following steps 1 Turn on your system If your system is already on shut it down and then turn it on again 2 Press lt F2 gt immediately after you see the following message Press lt F2 gt for System Setup If you wait too long and your operating system begins to load into memory let the system complete the load operation then shut down the system and try again K NOTE To ensure an orderly system shutdown consult the documentation that accompanied your operating system You can also enter the System Setup program by responding to certain error messages See Responding to Error Messages System Setup Main Screen The main System Setup screen displays the current setup and configuration information and optional settings for your system Typical examples are illustrated in Figure 1 Information on the System Setup screen is organized in five boxed areas Title box The shaded box at the top of the screen lists the system name and the revision number of the BIOS Configuration options The remainder of the screen lists the options that define the installed hardware in your computer Fields beside the options contain settings or values those that appear bright on the screen can be changed Settings or values that you cannot change because they are determined by the system appear less bright Some options have multiple fields which may show settings or values as bright
54. rvice Manual Overview Diagnostics Messages System Messages Alert Log Messages From the System Management Server Agent System Beep Codes Front Panel Indicators Warning Messages Back Panel Indicators Overview This section describes beep codes and system error messages that can occur during system start up or in the case of some failures during normal system operation The tables in this section list faults that can cause a beep code or system error message to occur and the probable causes of the fault in each case This section also suggests actions you can take to resolve problems indicated by a message If a faulty system does not emit beep codes or display system error messages to indicate a failure you should run the appropriate tests in the system diagnostics to help isolate the source of the problem See Running the System Diagnostics Several different types of messages can indicate when the system is not functioning properly System messages System beep codes Warning messages Diagnostics messages Alert log messages Front panel indicators System Messages System messages alert you to a possible operating system problem or to a conflict between the software and hardware Table 1 lists the system error messages that can occur and the probable cause for each message If the table does not lead to the source of the problem run the appropriate tests in the system diagnostics see the Installation
55. ssible bay The following software is included with your system A system setup program for quickly viewing and changing the system configuration information for your system For more information on this program see Using the System Setup Program Enhanced security features including a user password and a Supervisor password available through the System Setup program Diagnostics for evaluating your system s components and devices For information on using the system diagnostics see Running the System Diagnostics in your Installation and Troubleshooting Guide Service Features The system includes the following service features to make troubleshooting and repair easy and effective in most cases without tools or service aids System diagnostics are available on the utility partition which checks for hardware problems if the system can boot The system diagnostics can be downloaded to diskettes from the Dell OpenManage Server Assistant CD Embedded server management hardware which monitors temperatures and voltages throughout the system and notifies you if the system overheats if a system cooling fan malfunctions if a processor overheats or if a power supply or VRM fails The system chassis simplifies removing and replacing system components You can replace the microprocessor or DIMMs without removing the system board Technical Specifications Microprocessor Microprocessor type Intel Pentium III microprocessor with a m
56. stall any drivers required for the card as described in the card documentation Memory Modules The four memory module sockets on the system board can accommodate 64 MB to 2 GB of registered SDRAM see Figure 18 A CAUTION Read the safety instructions in your System Information document System Memory Upgrade Kits The system is upgradable to 2 GB by installing combinations of 64 128 256 and 512 MB registered memory modules If you receive an error message stating that maximum memory has been exceeded see Codes and Error Messages You can purchase memory upgrade kits as needed K NOTE The memory modules must be PC 133 compliant Memory Module Installation Guidelines For optimum operation install the memory modules starting with the DIMM_A socket furthest from the microprocessor and working toward the DIMM_D socket leaving no open sockets between installed memory modules Figure 20 DI MM Socket Locations DIMM_D DIMM_C DIMM_B e O Nea U N FP DIMM_A on Table 2 illustrates several sample memory configurations based on these guidelines Table 2 Sample DIMM Configurations Performing a Memory Upgrade To perform a memory upgrade to the system board perform the following steps A CAUTION Read the safety instructions in your System Information document 1 Turn off the system including any attached peripherals and disconnect the power cord from its power source 2 Remo
57. stalled or Reinstall the expansion cards See Expansion Cards If the problem at address faulty persists replace the expansion card Keyboard failure Keyboard cable connector loose or Check the keyboard cable connection Replace the keyboard If the improperly connected defective problem persists replace the system board See System Board Removal Keyboard data line keyboard or defective If the problem persists see Getting Help failure keyboard mouse controller defective system board Keyboard stuck key failure Keyboard clock line failure Keyboard controller Defective keyboard mouse controller Replace the system board See System Board Removal If the problem failure defective system board persists see Getting Help Memory address line Faulty or improperly seated memory Remove and reseat the memory modules See Memory Modules If the failure at address modules or defective system board problem persists replace the memory modules If the problem persists read value expecting see Getting Help value Memory data line failure at address read value expecting value Memory double word logic failure at address read value expecting value Memory odd even logic failure at address read value expecting value Memory write read failure at address read value expecting value Memory allocation error Memory parity interrupt at address Memory tests
58. stem security is a concern you should operate your system only with system password protection You can assign a system password whenever you use the System Setup program After a system password is assigned only those who know the password have full use of the system When the System Password option is set to Enabled the computer system prompts you for the system password just after the system boots To change an existing system password you must know the password see Deleting or Changing an Existing System Password If you assign and later forget a system password you need to be able to remove the computer cover to change a jumper setting that disables the system password feature see Disabling a Forgotten Password Note that you erase the setup password at the same time NOTICE If you leave your system running and unattended without having a system password assigned or if you leave your computer unlocked so that someone can disable the password by changing a jumper setting anyone can access the data stored on your hard drive Assigning a System Password Before you can assign a system password you must enter the System Setup program and check the System Password option When a system password is assigned the setting shown for the System Password option is Enabled When the system password feature is disabled by a jumper setting on the system board the setting shown is Disabled by Jumper You cannot change or enter a new system pass
59. t stand off the edge of the work surface 2 Loosen the captive thumbscrew that secures the cover to the back of the system A CAUTION To prevent cuts keep your hands clear of the metal edges on the system as you slide back the cover 3 Face the front of the system Use your thumbs to press in both latches while pushing the cover backward Move the cover back slightly and then lift it straight up see Figure 2 If necessary use both hands and work one side at a time Figure 2 Removing the System Cover 1 Thumbscrew 2 Cover release latch 3 System foot stand 4 Remove the screw from the support beam as shown in Figure 3 5 Pull the front end of the support beam until it snaps free from its fastener Rotate the front of the beam upward until the hinged tabs on the back of the beam clear their slots See Figure 3 Figure 3 Removing the Support Beam Screw Lock tab Slot Support beam Slots 2 Hinged tabs 2 a u A WU N fF To replace the system cover perform the following steps 1 Check that no tools or parts are left inside the system 2 Slip the support beam s hinged tabs into their slots and lower the beam until the lock tab snaps into the retaining slot see Figure 3 3 Replace the screw you removed in step 4 of Removing the System Cover and Support Beam 4 Fit the cover over the sides of the chassis and slide the cover forward until it locks in place 5 Secure the cover with the thumbscrew
60. table results may occur A jumper is referred to as open or unjumpered when the plug is pushed down over only one pin or if there is no plug at all When the plug is pushed down over two pins the jumper is referred to as jumpered The jumper setting is often shown in text as two numbers such as 1 2 The number 1 is printed on the circuit board so that you can identify each pin number based on the location of pin 1 System Board J umpers Figure 1 shows the location of the configuration jumpers on the system board Table 1 lists the function of these jumpers Figure 1 System Board J umpers Table 1 System Board J umper Settings Description PASSWORD default The password feature is enabled The password feature is disabled default The configuration settings are retained at system boot The configuration settings are cleared at next system boot If the configuration settings become corrupted to the point where the system will not boot install the jumper plug and boot the system Remove the jumper before restoring the configuration information EJjumpered Lelunjumpered System Board Labels Table 2 lists the connectors and sockets located on the system board Table 2 System Board Connectors and Sockets Connector or Socket Description BATTERY Battery connector COM1 Serial port connector CPU Microprocessor ZIF socket DIMM_n Memory module sockets FDD Diskette drive cable connector FRONT PANEL System
61. tem or hard drive subsystem Check the hard drive configuration settings in the System Setup program See Using the System Setup Program in the User s Guide Replace the system board See System Board Removal If the problem persists see Getting Help Replace the diskette or hard drive See Removing and Replacing Drives If the problem persists replace the system board See System Board Removal If the problem persists see Getting Help No operating system on diskette Use a bootable diskette Faulty diskette diskette subsystem or Replace the diskette or hard drive See Removing and Replacing Drives hard drive subsystem defective If the problem persists replace the system board See System Board system board Removal If the problem persists see Getting Help Check the interface cable and power cable connections to the diskette drive CD drive or hard drive See Removing and Replacing Drives Reinstall the hard drive Check the interface cable and power cable connections to the system board See Getting Help Improperly connected diskette drive CD drive hard drive or power cable Reinstall the expansion cards See Expansion Cards If the problem persists replace the expansion card If the problem persists replace the system board See System Board Removal If the problem persists see Getting Help Defective sectors on diskette or hard Replace the diskette or hard drive See Remov
62. tem User s Guide for instructions 13 As the system boots it detects the presence of the new processor and automatically changes the system configuration information in the System Setup program 14 Enter the System Setup program and confirm that the top line in the system data area correctly identifies the installed processor See Using the System Setup Program 15 Run the system diagnostics to verify that the new microprocessor is operating correctly see Running the System Diagnostics Battery The system battery maintains system configuration date and time information in a special section of memory when you turn off the system The operating life of the battery ranges from 2 to 5 years depending on how you use the system for example if you keep the system on most of the time the battery gets little use and thus lasts longer You may need to replace the battery if an incorrect time or date is displayed during the boot routine along with the following or similar message Time of day not set please run SETUP program Strike the Fl key to continue F2 to run the setup utility or System CMOS checksum bad Run SETUP Strike the Fl key to continue F2 to run the setup utility or Invalid configuration information please run SETUP program Strike the Fl key to continue F2 to run the setup utility To determine if the battery needs replacing 1 Reenter the time and date through the System Setup program
63. terminated by keystroke No boot device available drive No timer tick interrupt Non system disk or disk error Not a boot diskette Read fault Requested sector not found Reset failed ROM bad checksum address Sector not found Seek error failed Seek operation Shutdown failure System halted Time of stopped day clock Time of please program day not set run SETUP Timer chip counter 2 failed Unexpected interrupt in protected mode Unsupported CPU speed in CMOS Utility partition not available Write fault Write fault on selected drive No boot sector on hard Faulty application program Restart the application program Improperly seated or faulty memory Remove and reseat the memory modules See Memory Modules If the modules problem persists replace the memory modules If the problem persists see Getting Help POST memory test terminated by No action is required pressing the spacebar Faulty diskette diskette subsystem hard drive hard drive subsystem or no boot disk in drive A Replace the diskette or hard drive See Removing and Replacing Drives If the problem persists replace the system board See System Board Removal If the problem persists see Getting Help Incorrect configuration settings in System Setup program or no operating system on hard drive Defective system board Faulty diskette diskette subsys
64. ternate system password If a wrong or incomplete system password is entered the following message appears on the screen Incorrect password Enter password If an incorrect or incomplete system password is entered again the same message appears The third and subsequent times an incorrect or incomplete system password is entered the system displays the following message Incorrect password Number of unsuccessful password attempts 3 System halted Must power down The number of unsuccessful attempts made to enter the correct system password can alert you to an unauthorized person attempting to use your system Even after your system is turned off and on the previous message is displayed each time an incorrect or incomplete system password is entered K NOTE You can use the Password Status option in conjunction with System Password and Setup Password to further protect your system from unauthorized changes Deleting or Changing an Existing System Password To delete or change an existing system password perform the following steps 1 Enter the System Setup program by pressing the lt F2 gt key 2 Select the System Security screen field to verify that the Password Status option is set to Unlocked 3 Reboot your system to force it to prompt you for a system password 4 When prompted type the system password 5 Press the lt Ctrl gt lt Enter gt key combination to disable the existing system passwor
65. two screws To secure the screw on the right side of the drive you must position the screw over the screw hole through the back of the drive cage while inserting your screwdriver into the reticular slot on the right side of the drive cage 3 Reinstall the drive cage into the system 4 Replace the bezel 5 Replace the system cover 6 Plug your system and any external devices into their electrical outlets and turn them on 7 See the drive documentation for instructions on installing any software required for hard drive operation Removing and Replacing a Hard Drive in the Card Guide Assembly To remove the hard drive perform the following steps 1 Turn off the system including any external devices and disconnect the system from its electrical outlet 2 Remove the system cover 3 Remove the bezel 4 Remove the screws securing the drive bracket see Figure 9 5 Slide the drive bracket and hard drive toward the back of the system and lift them out of the system Figure 9 Card Guide Assembly Hard Drive Removal and Replacement 1 Hard drive and bracket 2 Card guide assembly 3 Drive bracket mounting screws 2 7 Remove the screw securing the hard drive to the drive bracket and rotate the drive out of the bracket see Figure 10 Figure 10 Detaching or Attaching the Hard Drive Screw Drive bracket Tabs 2 Tab holes 2 ue A W N PFP Circuit board To replace the hard drive in the card guide assembl
66. ures See Using the System Password Feature and Using the Setup Password Feature Keyboard Numlock Determines whether your system boots with the Num Lock mode activated on 101 or 102 key keyboards it does not apply to 84 key keyboards Report Keyboard Error Enables or disables reporting of keyboard errors during the POST This option is useful when applied to self starting servers or host systems that have no permanently attached keyboard In these situations selecting Do Not Report suppresses all error messages relating to the keyboard or to the keyboard controller during POST This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system Asset Tag Displays the customer programmable asset tag number for the system if an asset tag number has been assigned To enter an asset tag number of up to ten characters into NVRAM follow the procedure in Asset Tag Utility in the system User s Guide Boot Sequence Screen The Boot Sequence screen options determine the order in which the system looks for the files that it needs to load during system startup Available options include the diskette drive CD drive and hard drive You can enable or disable a device by selecting it and pressing the spacebar To change the order in which devices are searched use the lt gt and lt gt keys Hard Disk Drive Sequence Screen The Hard Disk Drive Sequence screen options determine the order i
67. ut of processor is not the correct revision rev Alert Processor Faulty processor or defective system Replace the defective microprocessor See Microprocessor and Heat Sink thermal probe failure board Removal If the problem persists replace the system board See System detected Board Removal If the problem persists see Getting Help Alert Unsupported Unsupported memory module s Replace one or more memory modules so that the memory module pairs memory in DIMM slot s installed in specified slot s are the same type See Memory Modules Alert Uncorrectable Improperly seated or faulty memory Remove and reseat the memory modules See Memory Modules If the memory error modules problem persists replace the memory modules If the problem persists previously detected in see Getting Help XXXX XXXxh Attachment failed to Diskette drive or hard drive controller respond cannot send data to associated drive Replace the defective drive See Removing and Replacing Drives If the problem persists see Getting Help Auxiliary device Mouse cable connector loose or Check the mouse cable connection See External Visual Inspection If failure improperly connected defective the problem persists replace the mouse see Getting Help mouse Bad command or file Command entered does not exist is Faulty command and syntax or incorrect filename name faulty or is not in pathname specified Bad error correction Fau
68. ve bay see Figure 11 Figure 11 Removing and Replacing a CD Drive 1 Screws 3 To replace the CD drive slide the new drive into the bay and secure the drive with the three screws see Figure 11 Removing and Replacing the Diskette Drive To remove the diskette drive perform the following steps 1 Turn off the system including any external devices and disconnect the system from its electrical outlet 2 Remove the system cover 3 Remove the bezel 4 Disconnect the power and interface cables from the back of the diskette drive 5 Press the two drive release tabs and slide the drive out of the drive bay see Figure 12 Figure 12 Removing and Replacing the Diskette Drive 1 Drive release tabs 2 To replace the diskette drive perform the following steps 1 Before you install the new diskette drive transfer the drive release tabs from the drive you removed to the replacement drive 2 Slide the diskette drive into the drive bay until the two drive release tabs engage see Figure 12 3 Connect a power cable and the diskette drive interface cable to the diskette drive 4 Replace the bezel 5 Replace the system cover 6 Plug your system and any external devices into their electrical outlets and turn them on 7 See the drive documentation for instructions on installing any software required for drive operation Cooling Shroud To remove the cooling shroud perform the following steps 1 Turn off t
69. ve the system cover 3 Locate the memory module sockets in which you will install or replace memory module pairs Figure 20 shows the order of the memory module sockets Install or replace the memory modules as necessary to reach the desired memory total Replace the system cover If you changed the amount of memory in the system the system will complete the POST routine with an error message indicating that the amount of system memory has changed The system detects that the new memory does not match the system configuration information which is stored in nonvolatile RAM NVRAM The monitor displays an error message that ends with the following words Press lt F1 gt to continue lt F2 gt to enter System Setup Press lt F2 gt to enter the System Setup program and check the System Memory setting in the system data box on the System Setup screens The system should have already changed the value in the System Memory setting to reflect the newly installed memory If the System Memory value is incorrect one or more of the DIMMs might not be installed properly Repeat steps 1 through 5 again checking to make sure that the memory modules are firmly seated in their sockets Run the system memory test in the system diagnostics Installing Memory Modules To install a memory module perform the following steps A CAUTION Read the safety instructions in your System Information document Turn off the system including any attached p
70. w This section describes basic troubleshooting procedures that can help you diagnose a system problem These procedures can often reveal the source of a problem or indicate the correct starting point for servicing the system A brief explanation of how to load and start the system diagnostics can be found in Running the System Diagnostics We recommend that you perform the following procedures in the order presented Initial User Contact When you first contact a user who has a problem ask the user to describe the problem and the conditions under which it occurs After the user describes the problem perform the following steps 1 Ask the user to back up any data on the hard drive if the system s condition permits See the documentation provided with the operating system or applications software for information about backing up data 2 Ask the user to try to duplicate the problem by repeating the operations he or she was performing at the time the problem occurred If the user can not duplicate the problem proceed to External Visual Inspection 3 Observe the user to determine if he or she is making an error such as typing an incorrect key combination or entering a command incorrectly If the problem is a result of user error instruct the user in the proper procedure or direct the user to the appropriate user documentation for the correct procedure If the user is performing the procedure correctly proceed to External Visual Inspecti
71. word if either of these settings is displayed When no system password is assigned and the password jumper on the system board is in the enabled position its default setting the setting shown for the System Password option is Not Enabled Only when this option is set to Not Enabled can you assign a system password using the following procedure 1 Verify that the Password Status option is set to Unlocked 2 Highlight the System Password option and then press the left or right arrow key The option heading changes to Enter Password followed by an empty seven character field in square brackets 3 Type your new system password You can use up to seven characters in your password As you press each character key or the spacebar key for a blank space a placeholder appears in the field The password assignment operation recognizes keys by their location on the keyboard without distinguishing between lowercase and uppercase characters For example if you have an M in your password the system recognizes either M or m as correct Certain key combinations are not valid If you enter one of these combinations the speaker emits a beep To erase a character when entering your password press the lt Backspace gt key or the left arrow key NOTE To escape from the field without assigning a system password press the lt Tab gt key or the lt Shift gt lt Tab gt key combination to move to another field or press the lt Esc gt key at any time
72. y This option has no user selectable settings Video Memory Displays the amount of video memory This option has no user selectable settings CPU Information Displays information related to the system bus and microprocessors This screen has no user selectable settings Primary Drive 0 identifies the type of disk attached as the primary drive on IDE channel 0 Primary Drive 1 identifies the type of disk attached as the primary drive on IDE channel 1 Secondary Drive O identifies the type of disk attached as the secondary drive on IDE channel 0 Secondary Drive 1 identifies the type of disk attached as the secondary drive on IDE channel 1 Max UDMA Mode This option sets the maximum UDMA speed for all drives Boot Sequence Displays the Boot Sequence screen discussed later in this section Hard Disk Drive Sequence Displays the Hard Disk Drive Sequence screen discussed later in this section Integrated Devices Displays the Integrated Devices screen discussed later in this section PCI IRQ Assignment Displays a screen that allows you to change the IRQ allocated to each of the three integrated devices on the PCI bus as well as any installed expansion cards that require an IRQ Console Redirection This option activates or deactivates console redirection on the system System Security Displays a screen which allows you to configure the system password and setup password feat
73. y perform the following steps 1 Orient the drive with its circuit board facing the inside of the bracket 2 Align the bracket tabs with the two tab holes in the side of the drive and rotate the drive into the bracket Then secure the screw as illustrated in Figure 10 3 Align the bracket tabs with the slots in the system and slide the hard drive and bracket into place Secure the bracket with the screws you removed in step 4 4 Connect a power cable to the hard drive NOTICE When you attach the interface cable to the hard drive match the colored strip on the cable with pin 1 on the drive 5 Connect an interface cable to the hard drive 6 Replace the bezel 7 Replace the system cover 8 Plug your system and any external devices into their electrical outlets and turn them on 9 See the drive documentation for instructions on installing any software required for drive operation Removing and Replacing Other Drives Your system includes a diskette drive and a CD drive You can add drives such as DVD drives and tape drives using the procedures in the following sections Removing and Replacing the CD Drive To remove the CD drive perform the following steps 1 Turn off the system including any external devices and disconnect the system from its electrical outlet 2 Remove the system cover 3 Remove the bezel 4 Remove the drive cage 5 Remove the three drive mounting screws and slide the drive out of the dri
74. ystem 6 Replace the system cover and support beam and then reconnect the system and peripherals to their power sources and turn on the system To install an expansion card perform the following steps 1 Turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system cover A CAUTION See Protecting Against Electrostatic Discharge in the safety instructions in your System Information document See the documentation that came with the expansion card for information on configuring the card making internal connections or otherwise customizing the card for your system 3 Unscrew and remove the filler bracket for the card slot you want to use Save the screw to use when installing the expansion card later in this procedure see Figure 19 4 Align the cutout on the bottom of the card with the crossbar in the system board connector Gently rock the card into the connector until it is fully seated see Figure 19 If the card is full length insert the front end of the card into the corresponding card guide at the front of the system as you insert the card into its connector 5 Secure the bracket on the end of the card with the screw you removed in step 3 6 Connect any cables required for the card as described in the card documentation 7 Replace the system cover and support beam 8 Plug your system and devices into their electrical outlets and turn them on 9 In

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