Dell OptiPlex 990 (Early 2011) Small Form Factor Service Manual
Contents
1. 76 Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause 1 1 2 Microprocessor register failure 1 1 3 NVRAM 1 1 4 ROM BIOS checksum failure 1 2 1 Programmable interval timer 1 2 2 DMA initialization failure 1 2 3 DMA page register read write failure 1 3 1 through 2 4 4 DIMMs not being properly identified or used 3 1 1 Slave DMA register failure 3 1 2 Master DMA register failure 3 1 3 Master interrupt mask register failure 3 1 4 Slave interrupt mask register failure 3 2 2 Interrupt vector loading failure 71 Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause 78 3 2 4 Keyboard Controller Test failure 3 3 1 NVRAM power loss 3 3 2 NVRAM configuration 3 3 4 Video Memory Test failure 3 4 1 Screen initialization failure 3 4 2 Screen retrace failure 3 4 3 Search for video ROM failure 4 2 1 No time tick 4 2 2 Shutdown failure 4 2 3 Gate A20 failure 4 2 4 Unexpected interrupt in protected mode 4 3 1 Memory failure above address OFFFFh Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause 4 3 3 Timer chip counter 2 failure 4 3 4 Time of day clock stopped 4 4 1 Serial or pa2. and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer em P Verify that the computer works correctly by running the Dell Diagnostics Cover Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch at the side of the computer 3 Liftthe cover upward to a 45 degree angle and remove it from the computer Installing The Cover 1 Place the computer cover on the chassis 2 Press down on the computer cover until it clicks into place 3 Follow the procedures in After Working Inside Your Computer Front Bezel Removing the Front Bezel 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Pry the front bezel retention clips away from the chassis Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis Installing The Front Bezel 1 Insert the four hooks along t
3. via hotkeys during boot Specifically these settings are capable of preventing access to Intel RAID CTRL I or Intel Management Engine BIOS Extension CTRL P F12 e Enable User may enter OROM configuration screens via the hotkey e One Time Enable User may enter OROM configuration screens via the hotkeys on next boot only After next boot the setting will revert to disabled e Disable User may not enter OROM configuration screens via the hotkey This option is set to Enable by default Allows you to enable or disable the option to enter Setup when an Admin password is set This option is not set by default This field specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores This option is enabled by default Allows you to enable or disable the Intel SpeedStep mode of the processor This option is enabled by default Allows you to enable or disable the additional processor sleep states This option is enabled by default Performance Intel TurboBoost Hyper Thread Control Power Management AC Recovery Auto On Time Deep Sleep Control Fan Control Override Allows you to enable or disable Inel TurboBoost mode of the processor e Disabled Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance e Enabled Allows the Intel Turbo driver to
4. working by testing it with another device such as a lamp Ensure that the main power cable and front panel cable are securely connected to the system board 0090 Power Button Problem Description A possible system board failure has occurred Troubleshooting Steps Unplug the computer Allow one minute for the power to drain Plug the computer into a working electrical outlet and press the power button j 0999 Power Button Problem A possible system board power supply or peripheral failure has Description occurred d MT Power off computer leaving the computer plugged in Steps Press and hold the power supply test button at the rear of the power supply unit If the LED next to the switch illuminates the problem may be with your system board e fthe LED next to the switch does not illuminate disconnect all internal and external peripherals and press and hold the power supply test button If it illuminates there could be a problem with a peripheral e fthe LED still does not illuminate remove the PSU connections from the system board then press and hold the power supply button If itilluminates there could be a problem with the system board 70 e fthe LED still does not illuminate the problem is with the power supply LED 00909 Power Button B M Problem Memory modules are detected but a memory power failure has Description occurred Troubleshooting e If two or more memory modules
5. Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage Remove the fan shelter m S N gt Disconnect the 4 pin power cable from the system board 7 41 8 Disconnect the 24 pin power cable from the system board 9 Remove the screws that secure the power supply from the back of the computer 10 Push in on the blue release tab beside the power supply and slide the power supply towards the front of the computer 11 Liftthe power supply out of the computer 42 Installing The Power Supply 1 Place the power supply in the chassis and slide outward to secure it 2 Tighten the three screws securing the power supply to the back of the computer 3 Connect the power cable to the system board 4 Threadthe power cable into the chassis clips 5 Connect the power cable to the system board 6 Install the fan shelter 7 Install the drive cage 8 Install the front bezel 9 Install the cover 10 Follow the procedures in After Working Inside Your Computer 43 44 16 System Board Removing the System Board Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage Remove the expansion cards Remove the heat sink and processor Remove the fan shelter Disconnect all the cables connected to the system board and move the cables away from the chassis po BL Sot
6. Dell OptiPlex 990 Small Form Factor Service Manual Regulatory Model D03S Regulatory Type D03S001 Notes Cautions and Warnings E NOTE A NOTE indicates important information that helps you make better use of your computer PAS CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death Information in this publication is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a tradem
7. EEN 23 Removing the Chassis Intrusion Switch 23 Installing The Intrusion Switch 24 OS ie AK Bata EN JE eee antes 25 Removing the Speake resis seeds nior iere rn ero era pes Pa reae ha EV Ha TER Fe be oue aep 25 Installing The Speaker 26 IR gr 27 Removing the Heat Sink and Processor tenente 2 Installing The Heat Sink And Processnt E 29 MCom CelBat er innnan 31 Removing the Coin Cell Raten 31 Installing The Coin Cell Batter 32 12 Power Switeh Cable 5 ert otek ceed ee 33 Removing the Power Switch Cable EE 33 Installing the Power Switch Cable ENEE 34 13 Chassis an aorta 35 Removing the System Fan 35 Installing The System Fan 36 14 Input Output Panel ee 37 Removing The Input Output 1 0 Panel 37 Installing The Input Output 1 0 Panel 39 Zeus 41 Removing the Power Supp 41 Installing The Power Supp 43 TE d EE 45 Removing the System Board AEN 45 Installing The System Board esses eene tentent tnnt 47 14 DIVO tee ege 49 Removing the Drive age 49 Installing The Drive Cage nennen tentent tnnt nennen nennen 50 18 Fari Shelter un ass cc 53 Removing the Fan Shelter AEN 53 Installing The Fan Shelter esses senes 53 19 Sen tede up EORR ad Epic 55 user GtU Reese ee SE bere e te ers 55 Boot Menu o rte oet e ned esie eoe etse edge rentes ee kvier bd 55 Boot Menu Enhancements EE 55 Timing Key Seguences EE 56 Beep Codes and Text Error Messages 57 Navigatio EE S
8. Post Hotkeys submenu When you enter the lt F12 gt or lt Ctrl gt lt Alt gt lt F8 gt keystroke correctly the computer beeps The key sequence invokes the Boot Device Menu LEGACY BOOT Intel ARRAY CD DUD CD RW Drive OTHER OPTIONS BIOS Setup Diagnostics Intel E Management Engine Since the one time boot menu only affects the current boot it has the added benefit of not requiring the technician to restore the customer s boot order after completing troubleshooting Timing Key Sequences The keyboard is not the first device initialized by Setup As a result if you press a keystroke too early you lock out the keyboard When this happens a keyboard error message appears on the monitor and you cannot restart the system with the lt Ctrl gt lt Alt gt lt Del gt keys To avoid this scenario wait until the keyboard is initialized before pressing the keystroke There are two ways to know that this has happened The keyboard lights flash e The F2 Setup prompt appears in the top right hand corner of the screen during boot The second method is good if the monitor is already warmed up If it is not the system often passes the window of opportunity before the video signal is visible If this is the case rely on the first method the keyboard lights to know the keyboard is initialized 56 Beep Codes and Text Error Messages The OptiPlex BIOS is capable of displaying error messages in plain English along with
9. S pO M oL 9 Liftandrelease the expansion card latch to gain access to the screws securing the system board 45 11 Remove the 7 mm hex screw that secures the system board to the chassis 12 Slide the system board towards the front of the computer 46 Installing The System Board 1 gm 20 PD Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis Tighten the 7 mm hex screw securing the system board to the chassis Tighten the screws securing the system board to the chassis Close the expansion card latch Connect the cables to the system board Connect the intrusion switch cable SATA cables Input Output board cable system fan cable power switch cable internal speaker cable and the power supply cables to the system board Install the fan shelter Install the heat sink and processor Install the expansion card Install the drive cage Install the front bezel 47 12 Installthe cover 13 Follow the procedures in After Working Inside Your Computer 48 17 Drive Cage Removing the Drive Cage 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Remove the data cable and power cable from the back of the optical drive 5 Slide the drive cage handle toward the back of the computer into the unlocked position 6 Rotate the drive cage u
10. Steps Re install all USB devices and check all cable connections j OOOO Power Button a Problem Description No memory modules are detected Troubleshooting e If two or more memory modules are installed remove Steps the modules then reinstall one module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error e If available install working memory of the same type into your computer 74 OOOO Power Button Problem Description Memory modules are detected but a memory configuration or compatibility error has occurred Troubleshooting Steps Ensure that no special requirements for memory module connector placement exist Ensure that the memory you are using is supported by your computer j OOOO Power Button Problem Description A possible expansion card failure has occurred Troubleshooting e Determine if a conflict exists by removing an Steps expansion card not a graphics card and restarting the computer e If the problem persists reinstall the card you removed then remove a different card and restart the computer e Repeat this process for each expansion card installed If the computer starts normally troubleshoot the last card removed from the computer for resource conflicts LED 0900 Power Button E 75 Problem Description A possible system b
11. Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Width 17 50 cm 6 89 inches 10 20 cm 4 01 inches 9 26 cm 3 65 inches 6 50 cm 2 56 inches Depth 41 70 cm 16 42 inches 41 00 cm 16 14 inches 31 20 cm 12 28 inches 24 00 cm 9 45 inches Weight 8 87 kg 19 55 Ib 7 56 kg 16 67 Ib 5 70 kg 12 57 Ib 3 27 kg 7 20 Ib 10 C to 35 C 50 F to 95 F 40 C to 65 C 40 F to 149 F 20 to 80 non condensing 5 to 95 non condensing 0 26 GRMS 97 Environmental Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant level 98 2 2 GRMS 40G 105 G 15 2 m to 3048 m 50 ft to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft G1 or lower as defined by ANSI ISA 71 04 1985 22 Contacting Dell Contacting Dell To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 99
12. are installed remove Steps the modules then re install one module and re start the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If only one memory module is installed try moving it to a different DIMM connector and re start the computer e If available install verified working memory of the same type into your computer LED Power Button Problem Description BIOS may be corrupt or missing Troubleshooting Steps The computer hardware is operating normally but the BIOS may be corrupt or missing i OOOO Power Button 71 Problem Description A possible system board failure has occurred Troubleshooting Steps Remove all peripheral cards from the PCI and PCI E slots and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one OOOO Power Button Problem Description Power connector not installed properly Troubleshooting Steps Re seat the 2x2 power connector from the power supply unit B 08990 Power Button Problem Description Possible peripheral card or system board failure has occurred Troubleshooting Steps Remove all peripheral cards from the PCI and PCI E slots and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one j OOO Pow
13. ark owned by the Blu ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of such mark by Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2011 06 Rev A00 Contents Notes Cautions and Warnings esent 2 1 Working on Your Computer EEN 7 Before Working Inside Your Computer 7 Recommended Tools reine eet tege dec eo deren 8 Turning Off Your Computer 9 After Working Inside Your Computer 9 EE 11 REMOVING tHE ONE duer eee ar dieere are dac aes n e ee dina 11 Installing The Cover 3 Front E 13 Removing the Front Bezel ENEE 13 Installing The Front Bezel essent tenth rnnt ntn ntn ntn sns tent 14 A Expansion Card Tabios ta fette ula nea Hime ton 15 Removing the Expansion Card 15 Installing The Expansion Card 16 SHOP DES 17 Removing the Optical Drive 17 Installing The Optical Drive 18 D Hard De susc citant a Renn nee A E ar IA Removing the Hard Drive Installing The Hard Drive Installing The Memon tte tntn ntn tnra tnter tnt ns tans tent 22 8 Chassis Intrusion Switch
14. beep codes If the BIOS determine the previous boot was unsuccessful it displays an error message similar to the following Previous attempts at booting the system have failed at checkpoint For help resolving this problem please note this checkpoint and contact Dell Technical Support Navigation The computer setup can be navigated by either the keyboard or the mouse Use the following keystrokes to navigate the BIOS screens Action Keystroke Expand and collapse field Enter left or right arrow key or Expand or collapse all fields lt gt Exit BIOS lt Esc gt Remain in Setup Save Exit Discard Exit Change a setting Left or right arrow key Select field to change lt Enter gt Cancel modification lt Esc gt Reset defaults lt Alt gt lt F gt or Load Defaults menu option System Setup Options NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear General System Information Displays the following information e System Information Displays BIOS Version Service Tag Asset Tag Ownership Date Manufacture Date and the Express Service Code e Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode 57 General Boot Sequence Boot List Option Date Time System Configuration Integrated NIC 58 Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size Processor Inf
15. c m 6 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage Disconnect the speaker cable from the system board 25 7 Pressthe speaker securing tab and slide the speaker towards the right of the computer to release it 8 Remove the speaker from the chassis Installing The Speaker 1 Place the speaker on the appropriate location of the chassis rear 2 Press the speaker securing tab and slide the speaker towards the left of the computer to secure it Thread the internal speaker cable into the fan shelter clip Connect the speaker cable to the system board Install the drive cage Install the front bezel Install the cover fo T e um SS to Follow the procedures in After Working Inside Your Computer 26 10 Heat Sink Removing the Heat Sink and Processor Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage oP Fo m oL Disconnect the heat sink assembly cable from the system board 6 Release the Input Output Board or the FlyWire cable from the routing channel on the heat sink 27 7 Loosen the captive screws in the order of 1 2 3 and 4 8 Lift the heat sink assembly upwards and remove it from the computer Lay the assembly with the fan facing downwards and with the thermal grease facing upwards 9 Press the release l
16. e chassis and slide outward along the grooves to secure them in place Connect the fan cable to the system board Install the fan shelter Install the drive cage Install the front bezel Install the cover o c N gp gm gt Follow the procedures in After Working Inside Your Computer 36 14 Input Dutput Panel Removing The Input Output UO Panel 1 m oe p om 6 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage Unthread the UO panel or the FlyWire cable from the fan shelter clip and heat sink 37 7 Remove the single screw that secures the I 0 panel to the chassis 8 Slide the UO panel towards the right of the computer to release it from the chassis 9 Remove the UO panel 38 Installing The Input Output 1 0 Panel c oon e Insert the 1 0 panel into the slot on the chassis front Slide the UO panel towards the left of the computer to secure to the chassis Tighten the screw to secure the I O panel to the chassis Connect the I O panel or the FlyWire cable to the system board Thread the 1 0 panel or the FlyWire cable into the fan shelter clip and the routing on the heat sink Install the drive cage Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer 39 40 15 Power Supply Removing the Power Supply Follow the procedures in
17. e run SETUP program Description The computer configuration information does not match the hardware configuration Invalid Memory configuration please populate DIMM1 Description DIMM1 slot does not recognize a memory module The module should be re seated or installed Keyboard failure Description A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty Memory address line failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them 82 Memory allocation error Description The software you are attempting to run is conflicting with the operating system another program or a utility Memory data line failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory double word logic failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory odd even logic failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory write read failure at address read value expecting value Description A memory module may be faulty or impro
18. ed Discrete Audio Integrated Network Integrated System Information System Chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Expansion Bus Bus Type Bus Speed 90 16 GB 8 GB e Intel HD Graphics with Intel Celeron Pentium class CPU GPU combo e Intel HD Graphics 2000 with Intel Core i3 DC 65 W and Intel Core i5 i7 QC vPRO 95 W class CPU GPU combo PCI Express x16 graphics adapter four Channel High Definition Audio Intel 82579LM Ethernet capable of 10 100 1000 Mb s communication Intel 6 Series Express Chipset two 82C37 DMA controllers with seven independently programmable channels Integrated UO APIC capability with 24 interrupts 80 MB 10 MB PCI 2 3 PCI Express 2 0 SATA 3 0 and 2 0 USB 2 0 PCI Express e Xi slot bidirectional speed 500 MB s Expansion Bus Cards PCI Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x1 Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x16 Mini Tower Desktop Small Form Factor Ultra Small Form Factor Mini PCI Express Mini Tower Desktop Small Form Factor Ultra Small Form Factor Drives Externally Accessible 5 25 inch drive bays e x16 slot bidirectional speed 16 GB s SATA 1 5 Gbps 3 0 Gbps and 6 Gbps up to one full height card up to one low profile card none none up to three full height cards up to three low profile cards up t
19. er Button Problem Description A possible system board failure has occurred Troubleshooting Steps Disconnect all internal and external peripherals and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one 72 e fthe problem persists the system board is faulty i 09090 Power Button Problem Description A possible coin cell battery failure has occurred Troubleshooting Steps Remove the coin cell battery for one minute reinstall the battery and restart 09909 Power Button Problem Description A possible processor failure has occurred Troubleshooting Steps Re seat the processor 00090 Power Button Problem Description Memory modules are detected but a memory failure has occurred Troubleshooting e If two or more memory modules are installed remove Steps the modules then re install one module and re start the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error 73 e H available install working memory of the same type into your computer 9090 Power Button E Problem Description A possible hard drive failure has occurred Troubleshooting Steps Re seat all power and data cables j 000909 Power Button Problem Description A possible USB failure has occurred Troubleshooting
20. ever down and then move it outward to release it from the retention hook that secures it 10 Lift the processor cover 28 11 Lift the processor to remove it from the socket and place it in an antistatic package Installing The Heat Sink And Processor 1 Insert the processor into the processor socket Ensure the processor is properly seated Lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook Place the heat sink assembly into the chassis Tighten the captive screws to secure the heat sink assembly to the system board Secure the Input Output Board or the FlyWire cable to the routing channel on the heat sink Connect the heat sink assembly cable to the system board Install the drive cage Install the front bezel 29 10 Installthe cover 11 Follow the procedures in After Working Inside Your Computer 30 11 Coin Cell Battery Removing the Coin Cell Battery 1 ZS fa m 5 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Press the coin cell battery inward to allow the battery to pop up from the socket 31 Installing The Coin Cell Battery Place the coin cell battery into its slot on the system board Press the coin cell battery downwards till it is secured Install the front bezel Install the cover a Ss Fo Mm Follow the procedures in After Wor
21. g lt F12 gt Press lt F2 gt to enter System Setup and make changes to the user definable settings If you have trouble entering System Setup using this key press lt F2 gt when the keyboard LEDs first flash Boot Menu This feature gives users a quick and convenient mechanism to bypass the System Setup defined boot device order and boot directly to a specific device for example floppy CD ROM or hard drive Keystroke Function lt Ctrl gt lt Alt gt lt F8 gt one time boot and diagnostics utility menu lt F12 gt one time boot and diagnostics utility menu Boot Menu Enhancements The boot menu enhancements are as follows Easier access Although the lt Ctrl gt lt Alt gt lt F8 gt keystroke still exists and can be used to call up the menu simply press lt F12 gt during system boot to access the menu User prompting Not only is the menu easy to access when you are prompted to use the keystroke on the BIOS splash screen see image below The keystroke is not hidden Diagnostics options The boot menu includes two diagnostic options IDE Drive Diagnostics 90 90 Hard Drive Diagnostics and Boot to the Utility 55 Partition The benefit here is that you do not have to remember the lt Ctrl gt lt Alt gt lt D gt and lt Ctrl gt lt Alt gt lt F10 gt keystrokes although they still work E NOTE The BIOS features an option to disable either or both of the keystroke prompts under the System Security
22. he SATA controller is hidden Drives Allows you to enable or disable the various on board drives e SATA 0 e SATA 1 e SATA 2 e SATA 3 Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification This option is disabled by default USB Configuration This field configures the integrated USB controller If Boot Support is enabled the system is allowed to boot any type of USB Mass Storage Devices HDD memory key floppy USB aware OS always see USB Mass Storage devices irrespective of this setting provided the port is enabled If USB port is enabled device attached to this port is enabled and available for OS 59 System Configuration If USB port is disabled the OS cannot see any device attached to this port e Enable USB Controller e Disable USB Mass Storage Dev e Disable USB Controller E NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Miscellaneous Allows you to enable or disable various on board devices Devices Enable PCI Slot This option is enabled by default Video Multi Display Allows you to enable or disable Multi Display It should be enabled for Windows 7 32 64 bit only Enable Multi Display This option is disabled by default NOTE The Video setting will only be visible when a video card is instal
23. he bottom edge of the front bezel into the slots on the chassis front Rotate the bezel toward the computer to engage the front bezel retention clips until they click into place Install the cover Follow the procedures in After Working Inside Your Computer Expansion Card Tab Removing the Expansion Card 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel ZS Ye M Rotate the release tab on the card retention latch upward 5 Pull the release lever away from the PCle x16 card until you release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the computer 6 Pullthe release lever away from the PCle x4 card if any to release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the computer Installing The Expansion Card 1 Insertthe PCle x4 card into the connector on the system board and press down to secure it in place 2 Insertthe PCle x16 card if any into the connector on the system board and press down to secure it in place 3 Install the front bezel 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Optical Drive Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the data cable and power cable from the back of the op
24. ile structure of the floppy or hard drive For any other operating system run the appropriate corresponding utility 80 Decreasing available memory Description One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them Diskette drive 0 seek failure Description A cable may be loose or the computer configuration information may not match the hardware configuration Diskette read failure Description The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk Diskette subsystem reset failed Description The floppy drive controller may be faulty Gate A20 failure Description One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them General failure Description The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem Hard disk drive configuration error Description The hard drive failed initialization 81 Hard disk drive controller failure Description The hard drive failed initialization Hard disk drive failure Description The hard drive failed initialization Hard disk drive read failure Description The hard drive failed initialization Invalid configuration information pleas
25. increase the performance of the CPU or graphics processor This option is enabled by default Allows you to enable or disable the Hyper Threading Technology This option is enabled by default Determines how the system responds when AC power is re applied after a power loss You can set the AC Recovery to e Power Off default e Power On e Last State Allows you to set the option to automatically turn on the computer Time is kept in standard 12 hour format hour minutes seconds Change the startup time by typing the values in the time and AM PM fields K NOTE This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only e Enabled in S4 and S5 This option is Disabled by default Controls the speed of the system fan This option is disabled by default E NOTE When enabled the fan runs at full speed 63 Power Management Wake on LAN POST Behavior Numlock LED Keyboard Errors POST Hotkeys Fast Boot Virtualization Support Virtualization 64 This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power suppl
26. king Inside Your Computer 32 12 Power Switch Cable Removing the Power Switch Cable Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage gum ot m I Disconnect the power switch cable from the system board 6 Unthread the power switch cable from the chassis clip 7 Prythe power switch cable away from the chassis 33 8 Slide the power switch cable out through the front of the computer Installing the Power Switch Cable Slide the power switch cable in through the front of the computer Secure the power switch cable to the chassis Thread the power switch cable into the chassis clip Connect the power switch cable to the system board Install the drive cage Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer N S GNR 34 13 Chassis Fan Removing the System Fan Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Remove the drive cage Remove the fan shelter S cgi pnm 3 Disconnect the fan cable from the system board 35 8 Lift and remove the system fan from the computer 9 Pryupthe grommets from the system fan and remove it Installing The System Fan 1 Insert the four grommets into the system fan 2 Place the system fan in the chassis 3 Pass the four grommets through th
27. l speaker Intruder connector Power connector Mini Tower Desktop Small Form Factor Ultra Small Form Factor Controls and Lights Front of the computer Power button light Drive activity light Diagnostic lights one 1155 pin connector one 5 pin connector one 2 pin connector one 2 pin connector one 2 pin connector one 5 pin connector one 3 pin connector one 24 pin and one 4 pin connector one 8 pin one 6 pin and one 4 pin connector Blue light Solid blue light indicates power on state blinking blue light indicates sleep state of the computer Amber light Solid amber light when the computer does not start indicates a problem with the system board or power supply Blinking amber light indicates a problem with the system board Blue light Blinking blue light indicates that the computer is reading data from or writing data to the hard drive Four lights located on the front panel of the computer For more information on the diagnostic lights Controls and Lights Back of the computer 96 Link integrity light on integrated network adapter Network activity light on integrated network adapter Power supply diagnostic light see the Service Manual at support dell com manuals Green good 10 Mbps connection exists between the network and the computer Orange good 100 Mbps connection exists between the network and the computer Yellow a good 1000 Mbps connecti
28. led in the system Security Internal HDD 1 Allows you to set change or delete the password on the Password system s internal hard disk drive HDD Successful changes to this password take effect immediately By default the drive will not have a password set e Enter the old password e Enter the new password e Confirm new password Strong Password This field enforces strong passwords Enforce strong password This option is disabled by default Password These fields control the minimum and maximum number of Configuration characters allowed for Admin and System passwords e Admin Password Min e Admin Password Max e System Password Min 60 Security Password Bypass Password Change Non Admin Setup Changes TPM Security Computrace e System Password Max Allows you to bypass the System Boot Password and the internal HDD password prompts during a system restart e Disabled Always prompt for the system and internal HDD password when they are set This option is disabled by default e Reboot Bypass Bypass the password prompts on Restarts warm boots K NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present Allows you to determine whether changes to the System and Hard Disk passwords are permitted when an administrator password is set Allo
29. lization Technology This option is enabled by default Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct 1 0 Enable Intel Virtualization Technology for Direct 1 0 This option is disabled by default Displays the Service Tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled Specifies how the ImageServer looks up the server address e Static IP e DNS enabled by default K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Lookup Method is setto Static IP Specifies the primary IP port of the ImageServer with which the client communicates The default IP port is 06910 65 Image Server K NOTE This field is only relevant when the Integrated NIC control in the System Configuration grou
30. nd Description The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective Reset failed Description The disk re set operation failed Sector not found Description The operating system cannot locate a sector on the floppy or hard drive Seek error Description The operating system cannot find a specific track on the floppy disk or hard drive Shutdown failure Description A chip on the system board might be malfunctioning Time of day clock stopped Description The battery might be dead 85 Time of day not set please run the System Setup program Description The time or date stored in System Setup does not match the computer clock Timer chip counter 2 failed Description A chip on the system board may be malfunctioning Unexpected interrupt in protected mode Description The keyboard controller may be malfunctioning or a memory module may be loose WARNING Dell s Disk Monitoring System has detected that drive 0 1 on the primary secondary EIDE controller is operating outside of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell Description During initial startup the drive detected possible error conditions When your computer finishes booting immediately back up your data and replace your hard drive for installation pr
31. ne 36 pin connector none PCI Express x16 wired as x4 data width maximum four PCI Express lanes Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x16 data width maximum 16 PCI Express lanes Mini Tower Desktop Small Form Factor Ultra Small Form Factor one 164 pin connector none one 164 pin connector none 93 System Board Connectors Mini PCI Express data width maximum one PCI Express lane and one USB interface Mini Tower Desktop Small Form Factor Ultra Small Form Factor Serial ATA Mini Tower Desktop Small Form Factor Ultra Small Form Factor Memory Mini Tower Desktop Small Form Factor Ultra Small Form Factor Internal USB Mini Tower Desktop Small Form Factor Ultra Small Form Factor System Fan Front panel control Mini Tower Desktop Small Form Factor Ultra Small Form Factor Thermal Mini Tower Sensor Desktop Small Form Factor Ultra Small Form Factor 94 none one 52 pin connector four 7 pin connectors three 7 pin connectors three 7 pin connectors two 7 pin connectors four 240 pin connectors two 240 pin connectors one 10 pin connector none one 5 pin connector one 34 pin and one 5 pin connector one 20 pin and one 14 pin connector one 2 pin connector two 2 pin connectors System Board Connectors Processor Processor Fan Service mode jumper Password clear jumper RTC reset jumper Interna
32. o two low profile cards none up to two full height cards up to two low profile cards up to two low profile cards none none none none up to one half height card 91 Drives Mini Tower two Desktop one Small Form Factor one slim optical drive bay Ultra Small Form Factor one slim optical drive bay Internally Accessible 3 5 inch SATA drive bays Mini Tower two Desktop one Small Form Factor one Ultra Small Form Factor none 2 5 inch SATA drive bays Mini Tower two Desktop one Small Form Factor one Ultra Small Form Factor one External Connectors Audio Back Panel two connectors for line out and line in microphone Front Panel two connectors for microphone and headphone Network Adapter one RJ45 connector Serial one 9 pin connector 165500 compatible Parallel one 25 pin connector optional for mini tower USB 2 0 92 External Connectors Mini Tower Desktop Small Form Factor Ultra Small Form Factor Video System Board Connectors PCI 2 3 data width maximum 32 bits Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x1 data width maximum one PCI Express lane Mini Tower Desktop Small Form Factor Ultra Small Form Factor Front Panel 4 Back Panel 6 Front Panel 2 Back Panel 5 15 pin VGA connector 20 pin DisplayPort connector NOTE Available video connectors may vary based on the graphics card selected one 120 pin connector none o
33. oard resource and or hardware failure has occurred Troubleshooting Clear CMOS Steps e Disconnect all internal and external peripherals and restart the computer If the computer boots add the peripheral cards back one by one until you find the bad one e fthe problem persists the system board system board component is faulty 0990 Power Button KS Problem Some other failure has occurred Description Troubleshooting e Ensure that the display monitor is plugged into a Steps discrete graphic card e Ensure that all hard drives and optical drive cables are properly connected to the system board e fthere is an error message on the screen identifying a problem with a device hard drive check the device to make sure it is functioning properly e If the operating system is attempting to boot from a device optical drive check system setup to ensure the boot sequence is correct for the devices installed on your computer Beep Codes The computer can emit a series of beeps during start up if the display cannot show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system
34. ocedures see Adding and Removing Parts for your computer type If no replacement drive is immediately available and the drive is not the only bootable drive enter System Setup and change the appropriate drive setting to None Then remove the drive from the computer Write fault Description The operating system cannot write to the floppy or hard drive 86 Write fault on selected drive Description The operating system cannot write to the floppy or hard drive X is not accessible The device is not ready Description The floppy drive cannot read the disk Insert a floppy disk into the drive and try again 87 88 Specifications Technical Specifications 21 K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start or Start in Windows XP Help and Support and then select the option to view information about your computer Processor Processor type Total Cache Memory Type Speed Connectors Desktop Mini Tower Small Form Factor Ultra Small Form Factor Capacity Minimum Memory Maximum memory e Intel Core i3 series e Intel Core i5 series e Intel Core i7 series e Intel Pentium series e Intel Celeron series Up to 8 MB cache depending on processor type DDR3 1333 MHz four DIMM slots two DIMM slots 1 GB 2 GB and 4 GB 1GB 89 Memory Desktop Mini Tower Small Form Factor Ultra Small Form Factor Video Integrat
35. on exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Yellow light A blinking yellow light indicates that network activity is present Green light The power supply is turned on and is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet K NOTE You can test the health of the power system by pressing the test button When the system power supply voltage is within specification the self test LED lights up If the LED does not light up the power supply may be defective AC power must be connected during this test Voltage 100 VAC to 240 VAC 50 Hz to 60 Hz 5 0 A 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A 100 VAC to 240 VAC 50 Hz to 60 Hz 3 6 A 100 VAC to 240 VAC 50 Hz to 60 Hz 4 0 A 100 VAC to 240 VAC 50 Hz to 60 Hz 2 9 A Power Wattage Maximum Heat Dissipation Mini Tower 265 W 1390 BTU hr Desktop 250 W 1312 BTU hr Small Form 240 W 1259 BTU hr Factor Ultra Small 200 W 758 BTU hr Form Factor Coin cell 3 V CR2032 lithium coin cell battery K NOTE Heat dissipation is calculated by using the power supply wattage rating Physical Mini Tower Desktop Small Form Factor Ultra Small Form Factor Environmental Height 36 00 cm 14 17 inches 36 00 cm 14 17 inches 29 00 cm 11 42 inches 23 70 cm 9 33 inches
36. ork cables from the computer 4 Disconnect your computer and all attached devices from their electrical outlets 5 Press and hold the power button while the computer is unplugged to ground the system board 6 Remove the cover A CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver Phillips screwdriver e Small plastic scribe Flash BIOS update program media Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shutdown the operating system n Windows 7 Click stan then click Shut Down e n Windows Vista Click Stat then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down e n Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press
37. ormation Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology PCI Information Displays SLOT1 SLOT2 SLOT3 SLOT4 Device Information Displays SATA 0 SATA 1 SATA 2 SATA 3 and LOM MAC Address Allows you to specify the order in which the computer attempts to find an operating system The options are Diskette drive USB Storage Device CD DVD CD RW Drive Onboard NIC SATA CD DVD CD RW Drive Legacy UEFI Allows you to set the date and time Changes to the system date and time take effect immediately Allows you to enable or disable the integrated network card You can set the integrated NIC to Ea Disabled Enabled default Enabled w PXE Enabled w ImageServer NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear System Configuration Serial Port Allows you to define the serial port settings You can set the serial port to e Disabled e Auto e COMI e COM2 e COM3 e COM4 K NOTE The operating system may allocate resources even though the setting is disabled SATA Operation Allows you to configure the operating mode of the integrated hard drive controller e AHCI SATA is configured for AHCI mode e ATA SATA is configured for ATA mode e RAID ON SATA is configured to support RAID mode e Disabled T
38. p is set to Enabled with ImageServer Client DHCP Specifies how the client obtains the IP address e Static IP e DNS enabled by default K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Client IP Specifies the static IP address of the client The default IP address is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client Subnet Mask Specifies the subnet mask of the client The default setting is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client Gateway Specifies the gateway IP address for the client The default setting is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP License Status Displays the current license status System Logs BIOS Events Allows you to clear the system event logs 66 System Logs DellDiag Events Thermal Events Power Events BIOS Progress Events e Clear Log Displays the DellDiag event log Displays the thermal even
39. perly seated Reinstall the memory modules and if necessary replace them Memory size in CMOS invalid Description The amount of memory recorded in the computer configuration information does not match the memory installed in the computer 83 Memory tests terminated by keystroke Description A keystroke interrupted the memory test No boot device available Description The computer cannot find the floppy disk or hard drive No boot sector on hard disk drive Description The computer configuration information in System Setup may be incorrect No timer tick interrupt Description A chip on the system board might be malfunctioning Non system disk or disk error Description The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer Not a boot diskette Description The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy disk Plug and play configuration error Description The computer encountered a problem while trying to configure one or more cards 84 Read fault Description The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective Requested sector not fou
40. pward using the handle and lift the drive cage free off the chassis 49 7 Remove the data cable and power cable from the back of the hard drive 8 Remove the drive cage from the computer Installing The Drive Cage 1 Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive 2 Connect the data cable and power cable to the back of the hard drive 50 po m5 mm Flip over the drive cage and insert it into the chassis The drive cage tabs are secured by the slots in the chassis Slide the drive cage handle toward the front of the computer into the locked position Connect the data cable and power cable to the back of the optical drive Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer 52 18 Fan Shelter Removing the Fan Shelter 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Unthread the cables in the fan shelter clip 4 Liftthe fan shelter free from the computer Installing The Fan Shelter 1 Insertthe fan shelter into the computer 2 Thread the cables into the fan shelter clip 53 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer 54 19 System Setup System Setup This computer offers you the following options e Access System Setup by pressing F2 e Bring up a one time boot menu by pressin
41. rallel port test failure 4 4 2 Failure to decompress code to shadowed memory 4 4 3 Math coprocessor test failure 4 4 4 Cache test failure Error Messages Address mark not found Description The BIOS found a faulty disk sector or could not find a particular disk sector Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Description The computer failed to complete the boot routine three consecutive times for the same error Contact Dell and report the checkpoint code nnnn to the support technician 79 Alert Security override Jumper is installed Description The MFG MODE jumper has been set and AMT Management features are disabled until it is removed Attachment failed to respond Description The floppy or hard drive controller cannot send data to the associated drive Bad command or file name Description Ensure that you have spelled the command correctly put spaces in the proper place and used the correct pathname Bad error correction code ECC on disk read Description The floppy or hard drive controller detected an uncorrectable read error Controller has failed Description The hard drive or the associated controller is defective Data error Description The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the f
42. rds and slide the hard drive bracket into the drive cage 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer 20 Memory Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Remove the drive cage 5 Release the memory retention clips on each side of the memory modules 6 Lift the memory modules out of the connectors on the system board 21 Installing The Memory 1 Insert the memory modules into the connectors on the system board Install the memory modules in the order of Al gt B1 gt A2 gt B2 2 Press down on the memory modules until the retention clips spring back to secure them in place Install the drive cage Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer e St 103 ER Chassis Intrusion Switch Removing the Chassis Intrusion Switch 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the intrusion switch cable from system board 23 Installing The Intrusion Switch 1 24 Insert the intrusion switch into the chassis rear and slide it outward to secure it Connect the intrusion switch cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Speaker Removing the Speaker 1 gm Bo
43. t log and allows you to e Clear Log Allows you to clear the power event logs e Clear Log Displays the BIOS Progress event log 67 68 20 Troubleshooting Diagnostic LEDs K NOTE The diagnostic LEDs only serve as an indicator of the progress through the Power on Self Test POST process These LEDs do not indicate the problem that caused the POST routine to stop The diagnostic LEDs are located on the front of the chassis next to the power button These diagnostic LEDs are only active and visible during the POST process Once the operating system starts to load they turn off and are no longer visible The system now includes pre POST and POST LEDs in an attempt to help identifying a possible problem with the system easier and more accurate NOTE The diagnostic lights will blink when the power button is amber or off and will not blink when it is blue This has no other significance Diagnostic Light Patterns 90 Power Button Problem The computer is either turned off or is not receiving power Description Troubleshooting Steps e Re seat the power cable in the power connector at the back of the computer and the electrical outlet e Bypass power strips power extension cables and other power protection devices to verify that the computer turns on properly 69 e Ensure that any power strips being used are plugged into an electrical outlet and are turned on e Ensure that the electrical outlet is
44. tical drive 4 Lift the blue tab and slide the optical drive inwards to remove it from the computer 5 Remove the optical drive from the bracket Installing The Optical Drive 1 Insert the optical drive into the bracket 2 Lift the blue tab and slide the optical drive outwards to insert it into the computer 3 Connect the data cable and power cable to the optical drive 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Hard Drive Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the hard drive from the chassis Boo m Press the retention clips inwards and slide the hard drive bracket from the S E ae ge SS S drive cage gd ES ESS S Dees A ESS sige Se CSS NG EE GE d e 24260 Re at e So e PLA 5 Flex the hard drive bracket and then remove the single 3 5 inch hard drive or two 2 5 inch hard drives from the bracket 6 Release the screws that secure the 2 5 inch hard drive to the top of the hard drive bracket 7 Release the screws that secure the 2 5 inch hard drive to the underside of the hard drive bracket Installing The Hard Drive 1 Tighten the screws to secures the two hard drives to the hard drive bracket 2 Flex the hard drive bracket and then insert the single hard drive or two hard drives into the bracket 3 Press the retention clips inwa
45. tructions that came with the product Sa CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer AN CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins A CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned K NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer SA CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device 3 Disconnect all netw
46. w Non Admin Password Changes This option is enabled by default This option lets you determine whether changes to the setup option are permitted when an administrator password is set Allow Wireless Switch Changes This option is disabled by default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security This option is disabled by default NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately This field lets you Activate or Disable the BIOS module interface of the optional Computrace Service from Absolute Software e Deactivate This option is disabled by default e Disable e Activate 61 Security Chassis Intrusion CPU XD Support OROM Keyboard Access Admin Setup Lockout Performance Multi Core Support Intel SpeedStep C States Control 62 Allows you to enable or disable the chassis intrusion feature You can set this option to e Clear Intrusion Warning Enabled by default if chassis intrusion is detected e Disable e Enable e On Silent Enabled by default if chassis intrusion is detected Allows you to enable or disable he execute disable mode of the processor This option is enabled by default Allows you to determine whether you access the Option ROM Configuration screens
47. y e Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN e LAN Only Allows the system to be powered on by special LAN signals This option is Disabled by default Allows you to enable or disable the Numlock feature when your computer starts This option is enabled by default Allows you to enable or disable the keyboard error reporting when the computer starts This option is enabled by default Allows you to specify the function keys to display on the screen when the computer starts Enable F12 Boot menu enabled by default This option can speed up the boot process by bypassing some compatibility steps e Minimal The system boots quickly unless the BIOS has been updated memory changed or the previous POST did not complete e Thorough The system does not skip any steps in the boot process e Auto This allows the operating system to control this setting this works only when the operating system supports Simple Boot Flag This option is set to Thorough by default This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities Virtualization Support VT for Direct I O Maintenance Service Tag Asset Tag SERR Messages Image Server Lookup Method ImageServer IP ImageServer Port provided by Intel Virtualization Technology Enable Intel Virtua
48. ystem Setup Options 20 Troubleskhooting snssagsenseteasasnnenstenmn tb perta 69 BIET nl Ba DER PP 69 Been Code 16 Ertor MesSad68 cernit Fe Ir eene de EEN Ene dH e Ee ERR pe Eee pi 79 21 DEEM 89 Technical Spevifications i nasm msinnatneimnminnet idsms mister dili 89 22 Contacting Dell oec r renne 99 Contacting Dell d NEEN 99 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety ins
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