Dell G2410T User's Manual
Contents
1. NOTE For best result keep any object clear from the sensor which may potentially block the light source to the sensor Ambient light Sensor Lens Use this button to directly access the Shortcut Key 1 menu or to increase the values of the selected menu option Shortcut Key 1 Up button Use this button to directly access the Shortcut Key 2 menu or to decrease the values of the selected menu option Shortcut Key 2 Down button Use the MENU button to launch the on screen display OSD and select the OSD Menu See Accessing the Menu System OSD menu OK button E Go back to the main menu or exit the OSD main menu Back Exit button Use the Power button to turn the monitor on and off The blue LED indicates the monitor is on and fully functional A breathing amber LED indicates DPMS power save mode Power button with power light indicator Using the On Screen Display OSD Menu Accessing the Menu System NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The 4 changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the MENU button to launch the OSD menu and display the main menu Main Menu for Analog VGA Input Dell G2410 Menu SiCati merit smell 11111011111 Brightness amp Contrast fi Press vf to adjust the screen automatically2. Perform monitor self test feature check to determine if scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Do not perform any troubleshooting steps Contact Dell immediately Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to Factory Settings Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the application Try different Color Preset Settings in Color Settings OSD Adjust R G B value in Color Settings OSD if the Color Management is turned off Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD Run the built in diagnostics Use the Power Management feature to turn off the monitor at all times when it is not in use for more information see Power Management Modes Alternatively use a dynamically changing screensaver
3. Dell G2410H Flat Panel Monitor User s Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your monitor NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem _ CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text DELL and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names othe
4. Input Source Color Settings Display Settings Other Settings Personalize or Main Menu for Digital DVI D Input Dell G2410 Menu Energy Gauge O Brightness amp Contrast gt Input Source gt ee Color Settings m Display Settings Other Settings Personalize K NOTE AUTO ADJUST is only available when you use the analog VGA connector 2 Press the and Q buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor Press the or WA button once to activate the highlighted option 4 Press the and Q buttons to select the desired parameter Press or WA to enter the slide bar and then use the or Q button according to the indicators on the menu to make your changes Press the gt lt button once to return to the main menu to select another option or press the gt lt button two or three times to exit from the OSD menu Menu and Description Submenus Energy This meter shows the energy level being consumed by the monitor in real time When the meter is green it indicates the monitor is c Gauge level When the energy consumed increases the meter will change to yellow and subsequently red BRIGHTNESS Use this menu to activate Brightness Contrast adjustment amp CONTRAST Dell G2410 Menu Energy Gauge i O Brightness gt 50 Auto Adjust Contra
5. Nap Software Install Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell G2410H Flat Panel Monitor If you have a Dell desktop or a Dell portable computer with internet access 1 Go to http support dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1920 X 1080 again K NOTE If you are unable to set the resolution to 1920 X 1080 please contact Dell to inquire about a Graphics Adapter that supports these resolutions Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell G2410H Flat Panel Monitor If you have non Dell desktop portable computer or graphic card In Windows XP m m Right click on the desktop and click Properties 2 Select the Settings tab 3 Select Advanced 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1920 X 1080 again In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Click Advanced Settings 4 Identify your graphics controller su
6. SD Lock pre s and hold E E button for 15 seconds to unlock and allow user access to all applicable settings DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustable computer You can disable this feature by selecting Disable You can disable this feature by selecting Disable The following warning message appears Select Yes to disable DDC CI and No to exit with out making changes NOTE For best user experience and optimum performance of your monitor keep this feature enabled DELL G2410 The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function l Yes LCD Conditioning This feature will help reduce minor cases of image retention If an image appears to be stuck on the monitor select LCD Conditioning to help eliminate any image retention Using the LCD Condi some time LCD Conditioning feature cannot remove severe cases of image retention or burn in NOTE Use LCD Conditioning only when you experience a problem with image retention The below warning message appears once user selects Enable LCD Conditioning DELL G2410 ases of image retention Depending on the degree of image retention the program may take some time to run Do you wish to continue LCD Conditioning is currently in progress Press any button J on the monitor to terminate LCD Condition
7. Selection gt Graphics f gt input Source Preset Modes gt Standard Reset Color Settings Display Settings Other Settings Personalize re Press MB to go back to the main menu Input Color Allows you to set the video input mode to Format RGB Select this option if your monitor is connected to a computer or DVD player using the VGA and DVI cable or the HDMI to C YPbPr Select this option if your DVD player supports only YPbPr output Mode Allows you to set the display mode to Selection Graphics Select this mode if your monitor is connected to your computer Video Select this mode if your monitor is connected to a DVD player NOTE Depending upon the Display Mode you select the Preset Modes available for your monitor changes Preset Mode Allows you to choose from a list of preset color modes In the Graphics mode you can set the color to the following preset values Standard Loads the monitor s default color settings This is the default preset mode Multimedia Loads color settings ideal for multimedia applications Game Loads color settings ideal for most gaming applications Warm Increase the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom R G B Allows you to manually adjust the color settings Press the Q and buttons to adjust the Red Green create your own pr
8. atching File ICM PowerNap software application and product documentation a Energy Saver feature for Energy Star compliance m Asset Management Capable m Intelligent ambient light sensor Energy Smart Plus and Energy Smart mode which automatically adjusts the screen brightness level in real time in accordance to how well lit the surrounding environment is a Dynamic dimming Energy Smart Plus mode which automatically reduces the screen brightness level when the displayed image contains a high proportion of bright areas m High Dynamic Contrast Ratio DCR m 0 15 W standby power when in sleep mode m Power Efficiency up to 90 Energy Gauge shows the energy level being consumed by the monitor in real time mw EPEAT Gold rating m Reduction in Plastic Packaging PowerNap Software included comes in the CD attached with the monitor m Arsenic Mercury Free m BFR CFR PVC Free Based on measurement of standby power consumption using VGA input Excluding Power Cord VGA DVI cable Identifying Parts and Controls Front View a Front View Front panel controls Label Description 1 Ambient light Sensor Lens 2 Shortcut Key 1 Up button 3 Shortcut Key 2 Down button 4 OSD menu button OK button 5 Back Exit button 6 Power button with power light indicator Back View 1 2 3 Back view Back view with monitor stand Label Description Use VESA mounting holes 100 mm 1 be
9. dialog appears on a black screen as the monitor automatically adjust Dell G2410 Menu Energy Gauge ni O O Brightness amp Contrast m Press va to adjust the screen automatically Input Source Color Settings Display Settings Other Settings Personalize NOTE In most cases Auto Adjust produces the best image for your configuration NOTE AUTO ADJ UST option is only available when you are using the analog VGA connector INPUT Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor SOURCE Scan for Sources Dell G2410 Menu Energy Gauge Mummmmmnmn O Brightness amp Contrast va Auto Select Auto Adjust VGA CO ma DVI D E kd Color Settings Display Settings Other Settings Personalize o r Press MB to go back to the main menu Select VGA input when you are using the analog VGA connector Press WA to select the VGA input source Select DVI D input when you are using the Digital DVI connector Press WA to select the DVI input source Select Auto Select to scan for available input signals Press X to exit the OSD main menu Use the Color Settings to adjust the color setting mode and color temperature There are different color setting sub menus for VGA DVI D and Video input Color setting mode submenu Dell G2410 Menu Energy Gauge inhi O O Brightness amp Contrast Input Color Format gt RGB Auto Adjust Mode
10. e computer detects input from keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Modes Horizontal Sync Vertical Sync Video Normal operation Active Active Active Active off mode Inactive Inactive Blanked Switch off Based on measurement of standby power consumption using VGA input Power I ndicator Power Consumption Blue 20 W typical 29 W maximum Amber breathing 0 15 W Off Less than 0 15 W The OSD will only function in the normal operation mode When the menu or plus buttons are pressed in Active off mode one of the following messages will be displayed Analog Input In Power Save Mode Press Computer Power Button or Any Key on Keyboard or Move Mouse OR Activate the computer and the monitor to gain access to the OSD E NOTE This monitor is ENERGY STAR compliant as well as TCO 03 power management compatible ENERGY STAR Digital Input In Power Save Mode Press Computer Power Button or Any Key on Keyboard or Move Mouse Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Pin Assignments VGA Connector Pin Number 1 2 3 10 11 12 13 14 15 15 pin Side of the Connected Signal Cable Video Red Video Green Video Blue GND Self test GND R GND G GND B Comp
11. e information see Dell Support site at support dell com Maintenance Guidelines Cleaning Your Monitor A CAUTION Read and follow the safety instructions before cleaning the monitor A CAUTION Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your antistatic screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as dark colored monitors may scratch and show white scuff marks more than light colored monitors To help maintain the best image quality on your monitor use a dynamically changing screen saver and turn off your monitor when not in use Back to Contents Page Back to Contents Page Appendix Dell G2410H Flat Panel Monitor User s Guide Safety Instructions FCC Notice U S Only and Other Regulatory Information Contacting Dell cauti ON Safety Instructions CAUTION Use of controls adjustments or procedures other than tho
12. ertical scan range Maximum resolution Video Supported Modes 30 kHz to 83 KHz automatic 56 Hz to 75 Hz automatic 1920 x 1080 at 60 Hz Model G2410H Video display capabilities DVI playback 480i 480p 576i 576p 720p 1080i 1080p Support HDCP Preset Display Modes Display Mode sealer aces aaa a a w a 720 x 400 31 47 70 0 28 3 640 x 480 31 47 60 0 25 1 640 x 480 37 5 75 0 31 5 800 x 600 37 88 60 0 40 0 800 x 600 46 88 75 0 49 5 1024 x 768 48 36 60 0 65 0 1024 x 768 60 02 75 0 78 7 1152 x 864 67 5 75 0 108 0 1280 x 1024 64 0 60 0 108 0 1280 x 1024 80 0 75 0 135 0 1920 x 1080 67 5 60 0 148 5 Electrical Specifications Model G2410H Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance Video input signals Digital DVI D TMDS 600 mV for each differential line positive polarity at 50 ohm input impedance Separate horizontal and vertical synchronizations polarity free TTL level SOG Composite SYNC on green AC input voltage frequency current 100 to 240 VAC 50 or 60 Hz 3 Hz 2 0 A Max 120 V 40 A Max 240 V 80 A Max Synchronization input signals Inrush current Physical Characteristics Model G2410H Connector type 15 pin D subminiature blue connector DVI D white connector Signal cable type Digital Detachable DVI D Solid pins shipped detached from the monitor Analog Detachable D Sub 15 pins shipped attached to the monitor Dimensi
13. eset color mode In the Video mode you can set the color to the following preset values Movie Loads color settings ideal for movies This is the default preset mode Sports Loads color settings ideal for sports Game Loads color settings ideal for game Nature Loads color settings ideal for nature Hue Q This feature can shift color of video image to green or purple This is used to adjust the desired flesh tone color Use or to ac 100 Press to increase the green shade of the video image Press to increase the purple shade of the video image NOTE Hue adjustment is available only for video input This feature can adjust the color saturation of the video image Use or Q to adjust the saturation from 0 to 100 Press to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment is available only for video input Color Reset Resets your monitor s color settings to the factory defaults DI SPLAY SETTI NGS Press x to exit the OSD main menu Display Display Setting submenu for VGA input Setting submenu Dell G2410 Menu Energy Gauge in O Brightness amp Contrast Horizontal Position gt 50 Auto Adjust Vertical Position 50 input Source Sharpness 50 Color Settings Pixel Clock 50 Phase Other Settings Dynamic Contrast Personalize Reset Display Settings Display Setting submenu for DVI D inpu
14. hics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop or a Dell portable computer with internet access 2 If you have non Dell desktop portable computer or graphic card Back to Contents Page Dell G2410H Flat Panel Monitor User Guide Setting the display resolution to 1920 X 1080 maximum Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text DELL and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model G2410t December 2009 Rev A00 Bac
15. hind attached VESA plate Use to mount the monitor 2 Barcode serial number label Refer to this label if you need to contact Dell for technical support 3 Security lock slot Use a security lock with the slot to help secure your monitor 4 Dell Soundbar mounting brackets Attach the optional Dell Soundbar 5 Stand removal button Press to release the stand 6 Regulatory rating label Lists the regulatory approvals 7 Cable management slot Use to organize cables by placing them through the slot Side View X Left view Right view Bottom View megs Bottom view Label Description 1 AC power cord connector 2 DVI connector 3 VGA connector Monitor Specifications Flat Panel Specifications Model Screen type Panel type Screen dimensions Preset display area Horizontal Vertical Pixel pitch Viewing angle Luminance output Contrast ratio Dynamic contrast ratio Faceplate coating Backlight Response Time Color gamut Typical G2410H Active matrix TFT LCD TN 24 inches 24 inch viewable image size 531 36 mm 20 92 inches 298 89 mm 11 77 inches 0 277 mm 160 vertical typ 170 horizontal typ 250 cd m 2 typ 1000 to 1 typ Up to 1 000 000 1 typ Antiglare with hard coating 3H W LED system 5ms typical 80 G2410H color gamut typical is based on CIE1976 80 and CIE1931 68 test standards Resolution Specifications Model G2410H Horizontal scan range V
16. ing at any time NOTE Press any button on the monitor to terminate LCD Conditioning at any time Factory Rese Reset all OSD settings to the factory preset values t Exit Menu DELL G2410 Are you sure you want to reset to default settings Press X to exit the OSD main menu Personalize Dell G2410 Menu LJ O Brightness amp Contrast Shortcut Key 1 Auto Adjust Shortcut Key 2 Input Source Color Settings Display Settings Other Settings Energy Gauge Mii gt Energy Modes gt Brightness Contrast Back to Contents Page Setting Up Your Monitor Dell G2410H Flat Panel Monitor Setting the display resolution to 1920 X 1080 maximum For maximum display performance while using the Microsoft Windows operating systems set the display resolution to 1920 X 1080 pixels by performing the following steps In Windows XP 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 1920 X 1080 4 Click OK In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 1920 X 1080 4 Click OK If you do not see 1920 X 1080 as an option you may need to update your grap
17. k to Contents Page Back to Contents Page Troubleshooting Dell G2410H Flat Panel Monitor User s Guide Troubleshooting Your Monitor Common Problems Product Specific Problems A CAUTION Before you begin any of the procedures in this section follow the Safety Instructions Troubleshooting Your Monitor Self Test Feature Check Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove both Digital white connector and the Analog blue connector cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains blue Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen DELL G2410 DELL G2410 No DVI D Cable No VGA Cable or 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the mo
18. k to Contents Page Setting Up the Monitor Dell G2410H Flat Panel Monitor User s Guide Attaching the Stand Connecting the Monitor Organizing the Cables Attaching the Soundbar Optional Removing the Stand Wall Mounting Optional Attaching the Stand K NOTE The stand is detached from monitor when it is shipped from the factory Remove the monitor cover and place the monitor on it 1 Fit the two tabs on the upper part of the stand to the groove on the back of the monitor 2 Lower the stand so that the monitor mounting area snaps onto the stand Connecting Your Monitor Ay CAUTION Before you begin any of the procedures in this section follow the Safety Instructions To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect either the white digital DVI D or the blue analog VGA display connector cable to the corresponding video port on the back of your computer Do not connect both cables on the same computer Use both the cables only when they are connected to two different computers with appropriate video systems Connecting the White DVI Cable Connecting the Blue VGA Cable A CAUTION The graphics are used for the purpose of illustration only Appearance of the computer may vary Organizing the Cables After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable attachment use the cable management s
19. lot to organize all cables as shown above Attaching the Soundbar Optional NOTICE Do not use with any device other than Dell Soundbar Working from the rear of the monitor attach the Dell Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor Slide the Dell Soundbar to the left until it snaps into place Connect the Soundbar with the power brick Plug the power cables of the power brick into a nearby outlet oe E E T Insert the lime green mini stereo plug from the rear of the Soundbar into the computer s audio output jack Removing the Stand K NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a clean surface To remove the stand 1 Press and hold the stand release button 2 Lift the stand up and away from the monitor Wall Mounting Optional Screw dimension M4 x 10 mm Refer to the instructions that come with the VESA compatible base mounting kit Place the monitor panel on a soft cloth or cushion on stable flat table Remove the stand Use a screwdriver to remove the four screws securing the plastic cover Attach the mounting bracket from the wall mounting kit to the LCD Mount the LCD on the wall by following the instructions that came with the base mounting kit ie aaa hal K NOTE For use only with UL Listed Wall Mount Bracket with minimum weight load bearing capacity of 4 36 kg Bac
20. nitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card K NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold the B and E buttons on the front panel simultaneously for 2 seconds A gray screen appears A Ambient light Sensor Lens B Shortcut Key 1 Up button C Shortcut Key 2 Down button D OSD menu OK button E Back Exit button F Power button with power light indicator Carefully inspect the screen for abnormalities Press the E button on the front panel again The color of the screen changes to red Inspect the display for any abnormalities Repeat steps 5 and 6 to inspect the display in green blue and white colored screens 4 5 6 T The test is complete when the white screen appears To exit press the E button again If you do not detect any screen abnormalitie
21. ons with stand Height extended 463 81 mm 18 26 inches Height compressed 363 81 mm 14 32 inches Width 570 75 mm 22 47 inches Depth 184 12 mm 7 25 inches Dimensions without stand Height 338 35 mm 13 32 inches Width 570 75 mm 22 47 inches Depth 62 0 mm 2 44 inches Stand dimensions Height extended 363 82 mm 14 32 inches Height compressed 323 52 mm 12 74 inches Width 279 92 mm 11 02 inches Depth 184 12 mm 7 25 inches Weight Weight with packaging 17 47 Ib 7 94 kg Weight with stand assembly and cables 13 33 Ib 6 06 kg Weight without stand assembly 8 86 Ib 4 02 kg For wall mount or VESA mount considerations no cables Weight of stand assembly 3 63 Ib 1 65 kg Environmental Characteristics Model G2410H Temperature Operating 5 to 35 C 41 to 95 F Storage 20 to 60 C 4 to 140 F Non operating Shipping 20 to 60 C 4 to 140 F Humidity Operating 10 to 80 non condensing Storage 5 to 90 non condensing Non Operating Shipping 5 to 90 non condensing Altitude Operating 3 657 6 m 12 000 ft max Non operating 12 192 m 40 000 ft max Thermal dissipation 98 977 BTU hour maximum Power Management Modes 68 26 BTU hour typical If you have VESA s DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If th
22. ower on off Pixel that is permanently off is a natural defect that can occur in LCD technology Run the built in diagnostics Brightness Problems i Reset the monitor to Factory Settings Auto Adjust using the OSD Adjust brightness amp contrast controls using the OSD Keep any object clear from the intelligent ambient light sensor Geometric Distortion Reset the monitor to Factory Settings centered Auto Adjust using the OSD correctly Adjust brightness amp contrast controls using the OSD NOTE When using 2 DVI D the positioning adjustments are not available Horizontal Vertical Lines Screen has Reset the monitor to Factory Settings Perform Auto Adjust using the OSD Adjust Phase and Pixel Clock controls using the OSD Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Run the built in diagnostics NOTE When using 2 DVI D the Pixel Clock and Phase adjustments are not available Synchronization Problems Screen is Reset the monitor to Factory Settings Safety Related Issues Intermittent Problems Missing Color Wrong Color Image retention from a static image left on the monitor for a long period of time scrambled or appears torn Faint shadow from the static image displayed appears on the screen Perform Auto Adjust using the OSD Adjust Phase and Pixel Clock controls using the OSD
23. pplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1920 X 1080 again K NOTE If you are unable to set the resolution to 1920 x 1080 please contact the manufacturer of your computer or consider purchasing a graphics adapter t support the video resolution of 1920 x 1080 Back to Contents Page Back to Contents Page Operating the Monitor Dell G2410H Flat Panel Monitor User s Guide Using the Front Panel Controls Using the On Screen Display OSD Menu PowerNap Software Setting the Maximum Resolution Using the Dell Soundbar Optional Using the Tilt Swivel and Vertical Extension Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change A Ambient light Sensor Lens B Shortcut Key 1 Up button C Shortcut Key 2 Down button D OSD menu OK button E Back Exit button F Power button with power light indicator Front panel Button Description Intelligent ambient light sensor automatically adjust the screen brightness in real time based on brightness of the environment
24. r than its own Model G2410t December 2009 Rev A00 Back to Contents Page About Your Monitor Dell G2410H Flat Panel Monitor User s Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Maintenance Guidelines Package Contents Your monitor ships with the components shown below Ensure that you have received all the components and contact Dell if something is missing K NOTE Some items may be optional and may not ship with your Monitor Some features or media may not be available in certain countries Monitor with stand Power Cable VGA Cable DVI Cable RMasRisies mo Drivers and Documentation media es preon seer roe Quick Setup Guide Safety Information Product Features The Dell G2410H flat panel display has an active matrix thin film transistor TFT liquid crystal display LCD and LED backlight The monitor features include m 24 inch 609 70 mm viewable area display 1920 x 1080 resolution plus full screen support for lower resolutions m Wide viewing angle to allow viewing from a sitting or standing position or moving side to side m Tilt swivel and vertical extension adjustment capability m Plug and play capability if supported by your system m On Screen Display OSD adjustments for ease of set up and screen optimization m Software and documentation media includes an information file INF Image color M
25. s upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Common Symptoms What You Possible Solutions Experience No Video Power LED off No picture Ensure that the video cable connecting the monitor and the computer is properly connected and secure Verify that the power outlet is functioning properly by using any other electrical equipment Ensure that the power button is depressed fully No Video Power LED on i Increase brightness amp contrast controls using the OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Poor Focus i i Perform Auto Adjust using the OSD Adjust the Phase and Pixel Clock controls using the OSD Eliminate video extension cables Reset the monitor to Factory Settings Change the video resolution to the correct aspect ratio 16 9 Shaky J ittery Video Perform Auto Adjust using the OSD i Adjust the Phase and Pixel Clock controls using the OSD Reset the monitor to Factory Settings Check environmental factors Relocate the monitor and test it in another room Missing Pixels Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology Run the built in diagnostics Stuck on Pixels Cycle p
26. se specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards For information on safety instructions see the Product Information Guide FCC Notices U S Only and Other Regulatory I nformation For FCC notices and other regulatory information see the regulatory compliance website located at http www dell com regulatory_ compliance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit support dell com Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page Click Contact Us on the left side of the page Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you Back to Contents Page Back to Contents Page Help on PowerNap Installation To install PowerNap succesfully follow these steps 1 Check Operating System Requirements Windows XP Windows Vista Windows 7 2 Install Entech API Install 3 Install Power
27. st gt 50 Input Source Color Settings Display Settings Other Settings Personalize Resolution 1920x1080 60Hz re Press MB to go back to the main menu Brightness Brightness adjusts the luminance of the backlight Press the button to increase brightness and Press the button to decrease brightness min 0 max 100 NOTE Brightness control is not adjustable in Energy Smart Plus and Energy Smart mode Below message will appear if user attempts to adjust the brightness DELL G2410 To allow manual adjustment of brightness the monitor s Energy Modes setting will be switched to Standard Do you want to continue NOTE Brightness control will be greyed out during Screen dim in PowerNap option when screen saver is activated Contrast Adjust Brightness first and then adjust Contrast only if further adjustment is necessary Press the Q button to increase contrast and Press the button to decrease contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Dia Press gt X to exit the OSD main menu AUTO Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use ADJ UST Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune yol Clock and Phase controls under Displays Settings The following
28. t Dell G2410 Menu Energy Gauge Brightness amp Contrast gt 50 gt 50 Input Source 50 Color Settings gt 50 Display Settings gt 50 Other Settings Dynamic Contrast gt Off Personalize Reset Display Settings pi re Press MB to go back to the main menu Horizontal Po Q a 5 sition Use the and buttons to adjust image left and right Minimum is 0 Maximum is 100 NOTE When using a DVI source the Horizontal Position setting is not available Vertical Posit Q a o l l l ion Use the and buttons to adjust image up and down Minimum is 0 Maximum is 100 NOTE When using a DVI source the Vertical Position setting is not available This feature can make the image look sharper or softer Use or Q to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use the and Q buttons to adjust for best image quality If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fin NOTE Pixel Clock and Phase Adjustments are only available for VGA input Dynamic The Dynamic Contrast adjustment helps the user to get a higher contrast if you choose Game preset Movie Preset Sports Preset ar Contrast Brightness control is disabled while in Dynamic Contrast mode and will be grayed out Use the but
29. ton to enable the Dynamic Contrast adjustment Use the Q button to disable the Dynamic Contrast adjustment NOTE Dynamic Contrast is not available greyed out in Energy Smart Plus and Energy Smart modes Display Reset Reset the image to the original factory setting Press x to exit the OSD main menu OTHER SETTINGS Dell G2410 Menu Energy Gauge iii O Brightness amp Contrast Language gt English Auto Adjust Menu Transparency gt 20 30s Input Source Menu Timer Color Settings Menu Lock Unlock gt d Display Settings DDC CI gt Enable d SE other Settings LCD Conditioning Personalize Factory Reset Reset All Settings Disable Resolution 1920x1080 60Hz r wae Press MB to go back to the main menu Language option to set the OSD display to one of seven languages English Espanol Francais Deutsch Brazilian Portuguese Japan Chinese Menu This function is used to change the OSD background from opaque to transparent Transparency Menu Timer OSD Hold Time Sets the length of time the OSD will remain active after the last time you pressed a button Use the and Q buttons to adjust the slider in 1 second increments from 5 to 60 seconds Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked except E E NOTE When the OSD is locked pressing the menu button will take the user directly to the OSD settings menu with O
30. uter 5V 3 3V GND sync GND DDC data H sync V sync DDC clock DVI Connector Pin Number 1 TMDS RX2 2 TMDS RX2 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1 10 TMDS RX1 11 TMDS Ground 12 Floating 13 Floating 14 5V 3 3V power 15 Self test 16 Hot Plug Detect 17 TMDS RX0O 18 TMDS RX0 2 4 pin Side of the Connected Signal Cable 19 20 21 22 23 24 TMDS Ground Floating Floating TMDS Ground TMDS Clock TMDS Clock Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor LCD Monitor Quality and Pixel Policy During the LCD monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot In almost every case these fixed pixels are hard to see and do not detract from display quality or usability A display with 1 to 5 fixed pixels is considered normal and within competitive standards For mor
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