D-Link DCM-200 User's Manual
Contents
1. DCM 200 DOCSIS 1 0 DOCSIS 1 1 Upgradable USB Ethernet Cable Modem Manual 6DCM200 04 de in Taiw RECYCLABLE Table of Contents DCM 200 USB Ethernet Cable Modem Introduction REO R N II nsise iinei a eisiea esisi ao ossis eass 2 Box Contents 2 Features 2 Setting Up The Devilee e ea aoe oaea ea a e ea aeoe aeaaeai esaat 3 Before You Start 3 TOC al CADIS See a ts e e clots Sua Sua teh crates dio 3 Minimum System Requirements ccceeccssccsssecesscceecesecscesecsseeeessecesceeessecseceeessseaecceeeceseceesseceasecesseeeecaaesseeaececesseeaeceaeneeeaeenesaees 3 Connection Architecture cascsvcesissccccesasevsesssecccccenssedtossseccc escasestossseccccceessettessssccccenstesbessssccdcotestestessseccccesestsveesess 4 Identifying External Components 5 Front Panel AERE IS E ees aaa A E N 5 Rear Panel siegeccsasssascescdcasbe sis io iddcuad fave cdhecua edu a 5 Understanding INGiCAI ONS xc sesvssteccescsccasacusssiscesesnccsccsosssceeseacdesaeetescedesvsncdscesosseccesesscdsecdessaceesedccesccseedecesssdlesesceses e 5 Powering Up the First Tia ad ii AAA AO Si 5 AO AAA TN 6 Important Rules for Safe Operation 7 RIAS AS AAA osados sedoso seoed Ea Sosea soidin isade a teod Esse u aoee sa daas Se deo b s e aSo E Ersa o reS 8 OLAS ATT K PPS EE O 8 Contacting Technical Support 9 S Year Limited Warrants aenieiai soais sosisini ssas tinas 10 Introduction Thank you for choosing the D Link DCM 202. BUT NOT LIMITED TO DAMAGES FOR LOSS OF GOODWILL WORK STOPPAGE COMPUTER FAILURE OR MALFUNCTION LOSS OF INFORMATION OR DATA CONTAINED IN STORED ON OR INTEGRATED WITH ANY PRODUCT RETURNED TO D LINK FOR WARRANTY SERVICE RESULTING FROM THE USE OF THE PRODUCT RELATING TO WARRANTY SERVICE OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY EVEN IF D LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON CONFORMING PRODUCT GOVERNING LAW This 5 Year Warranty shall be governed by the laws of the state of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusions may not apply This limited warranty provides specific legal rights and the product owner may also have other rights which vary from state to state Trademarks Copyright 2001 D Link Corporation Contents subject to change without prior notice D Link is a registered trademark of D Link Corporation D Link Systems Inc All other trademarks belong to their respective proprietors Copyright Statement No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from D Link Corporation D Link Systems Inc as stipulated
3. AC power adapter is plugged into the device and the power source Check the LED indicators to see that the Power Link and Status indicators are steadily lit for an Ethernet connected device Contact your cable service operator to verify that your account is up to date and that you have two way service There may be a problem with your NIC Refer to the literature for the NIC to find a possible solution The TCP IP configuration for the computer may be incorrect Double check to see that these network settings comply with the instructions given by the cable service operator Call your cable company to make sure they have given you the proper settings Check your web browser configuration per ISP instruction Status LED indicator blinks continuously Check the cable line connection If this is secure then there may be a weak signal coming from the central office Report the problem to your cable operator if the cable connection appears to be OK LED indicators appear to be normal but Internet access can not be established Try to establish a new communication with your cable operator s central office This can be accomplished by powering off the computer and turning it back on The TCP IP configuration for the computer may be incorrect The PC Link light is not green The light is off The modem is not detecting the Network Interface Card Make sure the cables are firmly attached to the network card in the back of your
4. and conditions of the license granted by D Link for the Software The Warranty Period shall extend for an additional ninety 90 days after any replacement Software is delivered If a material non conformance is incapable of correction or if D Link determines in its sole discretion that it is not practical to replace the non conforming Software the price paid by the original licensee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates What You Must Do For Warranty Service Registration is conducted via a link on our Web Site http www dlink com Each product purchased must be individually registered for warranty service within ninety 90 days after it is purchased and or licensed FAILURE TO PROPERLY TO REGISTER MAY AFFECT THE WARRANTY FOR THIS PRODUCT Submitting A Claim Any claim under this limited warranty must be submitted in writing before the end of the Warranty Period to an Authorized D Link Service Office e The customer must submit as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D Link to confirm the same o A e The original product owner must obtain a Return Material Authorization RMA number from the Authorized D Link Service Office and if
5. days after any repaired or replaced Hardware is delivered If a material defect is incapable of correction or if D Link determines in its sole discretion that it is not practical to repair or replace the defective Hardware the price paid by the original purchaser for the defective Hardware will be refunded by D Link upon return to D Link of the defective Hardware All Hardware or part hereof that is replaced by D Link or for which the purchase price is refunded shall become the property of D Link upon replacement or refund Limited Software Warranty D Link warrants that the software portion of the product Software will substantially conform to D Link s hen current functional specifications for the Software as set forth in the applicable documentation from the date of original delivery of the Software for a period of ninety 90 days Warranty Period if the Software is properly installed on approved hardware and operated as contemplated in its documentation D Link further warrants that during the Warranty Period the magnetic media on which D Link delivers he Software will be free of physical defects D Link s sole obligation shall be to replace the non conforming Software or defective media with software that substantially conforms to D Link s functional specifications for the Software Except as otherwise agreed by D Link in writing he replacement Software is provided only to the original licensee and is subject to the terms
6. 0 digital two way DOCSIS 1 0 compliant USB Ethernet Cable Modem The DCM 200 provides customers with high speed access to the Internet through the cable TV CATV network It works on any cable system that complies with MCNS DOCSIS specifications and provides a high bandwidth connection to the Internet It can download Web pages almost instantly transfers files at exceptionally fast speeds and delivers real time video and music with unsurpassed quality The DCM 200 modem digitizes data and sends it over the cable at up to 10 2 Mbps and can receive transmissions at up to 42 88 Mbps To give you an idea of just how fast this is digitized television quality video and audio are transmitted together at about 3 Mbps The DCM 200 includes both a USB cable interface and a standard RJ 45 port for a 1OBASE T connection to a computer or computer network When properly configured these connections allow simultaneous data transfers to an existing IP data network or the Internet via the cable company s network Box Contents Open the shipping carton and carefully remove all items In addition to this User s Manual make sure that you have the following DCM 200 USB Ethernet Cable Modem DCM 200 driver diskette External power adapter USB cable Category 5 Ethernet cable Quick Install Guide gt o If any item is found missing or damaged please contact your reseller Features Designed for versatility and performance the U
7. Link This LED is lit pern to indicate that a valid connection exists between the Ethernet port on the Cable Modem and your PC If1t is unlit there is no valid connection a Activity A blinking green LED indicates that traffic activity is passing through your cable modem port Status The Status LED will be ON solid when the cable modem is properly connected to the cable network ISP If your status light continues to blink please contact your cable operator for further instructions NOTE If no lights come check all of your connection to see if they are properly inserted Powering Up the First Time You mint allow at least 1 to 3 minutes to power up the first time because the DCM 200 must find and secure a connection Installation The installation of the DCM 200 USB Ethernet Cable Modem can be completed in a matter of minutes Be careful to insure the cables are properly locked into position Follow these steps see the figure of the rear panel in Identifying External Components 1 Connect the coaxial TV cable to the DCM 200 jack labeled CABLE IN 2 Connect the external power adapter into the connector labeled POWER and the other end to the electrical outlet 3 Connect one end of the USB cable into one of your PC s USB ports and the other end into the Cable Modem connector labeled USB or in the event a USB port is not available on your PC connect one end of the 10BASE T Ethernet cable Catego
8. SB Ethernet Cable Modem provides the following Product Features MCNS DOCSIS 1 0 compliant DOCSIS 1 1 upgradeable from DOCSIS 1 0 by software Building MCNS MIB Frequency Agility DES Encryption and Decryption Automatic Signal Power Recognition Adjustment Baseline Privacy Interface QPSK 16 QAM Upstream Modulation 64 256 QAM Downstream Modulation USB 1 1 compliant gt gt gt oe Oo o DCM 200 USB Ethernet Cable Modem Setting Up the Device Before You Start Local Cable Service You will need to establish an account with your local cable operator in order to access the Internet with this modem They will assist you in setting up the modem to operate on their network Then for your modem to communicate with the cable service you will first need to be able to identify the cable modem On the cable modem find the make and model i e D Link DCM 200 The Cable Media Access Control CMAC address is a unique number that is used for the purpose of identifying the modem on the network The CMAC address is found on the rear panel of the modem Serial Number is found on the bottom of the cable modem You may be required to provide the following information to your cable service operator For convenient reference you can write the Modem Make and Model CMAC address and Serial Number in the space provided below Modem Make and Model CMAC address Serial Number Minimum System Requirements The capabilit
9. anels are shown below followed by a description of each panel feature The indicator panel is described in detail in the following section Front Panel This figure shows the front panel of the device Power Link Act Status Cable Modom A LED Indicator Panel Refer to the next chapter Understanding Indicators for detailed information about each of the DCM 200 s LED indicators Rear Panel This figure shows the rear panel of the device AC Power Connector For the included power adapter if yoy use a power adapter other than the one included with the product please make sure it has a DC output of 12V 1A Ethernet 10BASE T Port The 10BASE T Ethernet port accepts Category 5 or better UTP cabling with an RJ 45 connector used to connect the DCM 100 to a LAN device hub switch PC etc Cable In This jack is used to connect the DCM 200 to the splitter This connection is achieved using a length of cable TV wire supplied by your cable company during installation USB Port Connect this port on the DCM 200 directly to your PC Understanding Indicators Before setting up your S USB Ethernet Cable Modem for the first time take a few minutes to look over this section and familiarize yourself with the front panel LED indicators depicted below Power Link Act Stotus Cable Modo m Power This LED is lit red when the device is receiving power otherwise it is unlit
10. anty D Link Systems Inc D Link provides this 5 Year warranty for its product only to the person or entity who originally purchased the product from D Link or its authorized reseller or distributor e Products purchased and delivered with the fifty United States the District of Columbia US Possessions or Protectorates US Military Installations addresses with an APO or FPO 5 Year Limited Hardware Warranty D Link warrants that the hardware portion of the D Link products described below Hardware will be free from material defects in workmanship and materials from the date of original retail purchase of the Hardware for the period set forth below applicable to the product type Warranty Period 5 Year Limited Warranty for the Product s is defined as follows e Bove Cupane hee Gee fans pare parts and spare kits Ninety 50 days D Link s sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner Such repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement Hardware need not be new or of an identical make model or part D Link may in its discretion replace the defective Hardware or any part thereof with any reconditioned product that D Link reasonably determines is substantially equivalent or superior in all material respects to the defective Hardware The Warranty Period shall extend for an additional ninety 90
11. by the United States Copyright Act of 1976 CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help To Register Your D Link Product register online at http www dlink com sales reg Link Building Networks for People Version 2 2 11
12. computer and the modem as well Try replacing the Ethernet cable or the network card with known working components Run diagnostic program that came with your network card If this is a card that we support troubleshoot the NIC Otherwise contact the organization that installed or manufacturers the card The power light is not on Check to make sure the power cable is firmly plugged into the cable modem Also make sure that the power converter is plugged into a functional socket Change outlets with one you know to have power Replace Cable Modem Note If your TV s picture quality is diminished when the USB Ethernet Cable Modem is in operation you may need to contact your Cable TV operator to obtain a High Pass Filter This should be placed between the splitter and the TV or if you have a digital set top box between the splitter and the set top box that precedes the TV Specifications Cable Network Subsystem RF MAC Protocol MCNS DOCSIS 1 0 Compliant Security RSA and MCNS 40 56 bit DES data encryption security Downstream Receiver Demodulation 64 QAM 256 QAM Data Speed 30 342Mbps 64 QAM 42 88Mbps 256 QAM Frequency Range 91 MHz 857 MHz Channel Bandwidth 6 MHz Receive Level 15dBmV to 15dBmV Upstream Transmitter Modulation QPSK 16 QAM Data Speed 320K 640K 1280K 2560K 5120Kbps QPSk 640K 1280K 2560K 5120K 10240Kbps 16 QAM Frequency Range 5 MH
13. e the Status LED entry of the Understanding Indicators chapter for further information If you shift the Ethernet cable from one PC to another PC the second PC will not be able to link onto the Internet until you reboot the DCM 200 by unplugging the power cord and then reinserting it into the DCM 200 DCM 200 USB Ethernet Cable Modem Important Rules for Safe Operation Your DCM 200 USB Ethernet Cable Modem has been designed and manufactured to meet high standards of quality and safety This section lists important information that will help assure your enjoyment and proper use of the cable modem and accessory equipment Please read them carefully before operating and using your DCM 200 Read and Follow Instructions Read all the operating instructions before operating the modem Follow all operating instructions Ventilation Openings in the housing of your cable modem are necessary for ventilation to protect it from overheating Do not block or cover these openings Do not place this product in an enclosed area such as a bookcase unless you can provide proper ventilation Never place this product over or near a heat source such as a heat register amplifier steamer or stove Do Not Use Near Water Do not use this product near water for example near a bathtub toilet or sink Placement Do not place this product on an unstable surface The product may fall causing serious injury to a child or adult as well as serious dama
14. ge to the product Disconnecting Cable Do not disconnect cable wire from your cable modem while the power to your modem is on Unplug Power Before Cleaning Do not use liquid cleaner or aerosol cleaner Use a damp cloth for cleaning Keep Objects Out of Openings Never push objects of any kind into this product through openings as they may touch dangerous voltage or cause unit to short circuit which can result in a fire or electric shock Never spill liquid on the product Protect From Lightning For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the cable system This will prevent damage to the product due to lightning and power line surges Do Not Remove Covers Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel Troubleshooting If your USB Ethernet Cable Modem has been properly set up it is unlikely that you should experience any problems with it under normal circumstances However we list here some possible solutions to problems that you might experience Problem Possible Solution Cannot access Internet or e mail service Check all connections e Make sure the cable TV line and the Ethernet RJ 45 cable is securely connected at all points e Make sure the
15. ies and limitations of your computer equipment and configuration can affect the overall performance of your Internet connection The DCM 200 USB Ethernet Cable Modem is designed to work with the following operating systems Windows 95 98 Only support Ethernet function The following operating systems can support both USB Ethernet function Windows XP Windows 2000 Windows ME Millennium Edition 98 SE Second Edition Active Ethernet Port or NIC installed TCP IP installed on all devices All computers not using the USB interface that are connected to the modem must have either an active Ethernet interface or network interface card NIC installed You will need to enable TCP IP protocol on each computer TCP IP should already be installed in any computer with an active Ethernet interface The instructions for installing TCP IP vary depending on the type of system used These instructions will be included with the NIC or discussed in the computer s manual if your PC comes equipped with an Ethernet port Your cable operator may have additional instructions for TCP IP configuration that must be followed Connection Architecture In order for you to enjoy the benefits of your Cable Modem your PC must be properly connected to the cable TV wire The following diagram illustrates a typical PC TV installation Newer homes or businesses may have a dedicated coaxial cable line for Internet connection AC Cable TY Wall Outlet Cab
16. le In n Ethernet Splitter Cable gt Cable TV Wall Outlet This is the normal cable TV wall outlet installed by your cable company If you plan to connect both your TV and your computer to the cable TV wire the cable TV wall outlet should be connected to a splitter Splitter This unit usually provided by your cable TV company during installation splits the signal onto a second wire The two wires coming out of the splitter can be connected to your TV or set top box and the cable modem NOTE 1 If your cable TV company does not provide a splitter or you chose to buy your own make sure you get one with sufficient frequency range the range should be printed on the splitter A range of 5 to 1000 MHz should be adequate The splitter should provide EMI isolation 2 Only one splitter should be placed between the points where the cable TV line enters the house and the Cable Modem PC see figure above If you have multiple TVs split the line between the first splitter and the TV not the line between the splitter and the Cable Modem 3 WARNING Do not use amplifiers in the line leading to your Cable Modem Not only do most amplifiers only amplify incoming signals while your Cable Modem receives and sends signals but they are also likely to distort cable modem signals DCM 200 USB Ethernet Cable Modem Identifying External Components This section identifies all the major external components of the device Both the front and rear p
17. requested provide written proof of purchase of the product such as a copy of the dated purchase invoice for the product before the warranty service is provided _ saoi e After an RMA number is issued the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit and the RMA number must be prominently marked on the outside of the package e The customer is responsible for all hipping charges to and from D Link No CODs allowed Products sent COD will become the property a D Link Systems Inc Products should be fully insured by the customer and shipped to D Link Systems Inc 53 Discovery Drive rvine D Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number is not visible from the outside of the package The product owner agrees to pay D Link s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered 10 DCM 200 USB Ethernet Cable Modem This limited warranty provided by D Link does not cover Products that have been subjected to abuse accident alteration modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way tha
18. ry 5 or better to one of your PC s Ethernet ports and the other end into the DCM 200 connector labeled ETHERNET After you attach the cables the operating system of your PC should detect the new device when the DCM 200 is powered on The final step is to install a driver for the DCM 200 on either your desktop or laptop computer Your setup should look something like this Cable from wall Splitter Pag Cable Modem DCM 200 Ethernet cable Important Notice The DCM 200 USB Ethernet Cable Modem can only work with either the Ethernet port or the USB port at one time They CANNOT work simultaneously If you connect both the USB port and Ethernet port to different PCs only the PC connected to the USB port will be able to get the IP address and establish a link onto the Internet If you first connect the DCM 200 to the Ethernet port on your PC and then later connect the USB port the Ethernet connection will be dropped and the DCM 200 will begin the process of finding a downstream channel to lock into by the USB connection At this juncture the DCM 200 Status LED will start blinking quickly Once a channel has been secured the LED will begin to blink slowly until the connection has been established At that point the LED will remain lit If you have established a connection between the DCM 200 and a USB port on a PC and then later decide to plug the USB cable into a USB port on another PC the DCM 200 will restart Se
19. t is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the product and normal maintenance Damage that occurs in shipment due to act of God failures due to power surge and cosmetic damage and Any hardware software firmware or other products or services provided by anyone other than D Link Disclaimer of Other Warranties EXCEPT FOR THE 5 YEAR LIMITED WARRANTY SPECIFIED HEREIN THE PRODUCT IS PROVIDED AS IS WITHOUT ANY WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY 90 DAYS EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN THE ENTIRE RISK AS TO THE QUALITY SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABLE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT INCONVENIENCE OR DAMAGES OF ANY CHARACTER WHETHER DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL INCLUDING
20. z to 42 MHz Channel Bandwidth 200K 400K 800K 1 6M 3 2M Hz Transmission Level 8 to 55dBmV 16 QAM 8 to 58dBmV QPSK Error Correction Reed Solomon Interface CPE Interface 10BASE T Ethernet RJ45 RF Interface F Type Female 75 ohm connector USB Interface USB 1 0 compliant Type B receptacle LEDs Power Link Act Status Power Supply AC to DC power adapter provided DC Input 12VDC 1 25A Power Consumption 8W maximum Operating Temperature 32 104 F 0 40 C Operating Humidity 10 90 Storage Temperature 4 140 F 20 60 C Dimensions 222 W x 174 D x 35 H mm Weight 578 grams 1 271b EMI Certification FCC Class B CE Class B Contacting Technical Support D Link provides free technical support for customers within the United States DCM 200 USB Ethernet Cable Modem U S customers can contact D Link technical support through our web site e mail or by phone United States technical support is available Monday through Friday from 6 00 a m to 6 00 p m PST Web http www dlink com Email support dlink com Phone 949 790 5290 Thank you for purchasing this product We like to receive feedback from our customers concerning our products Please take a moment to visit our web site You can register your purchase on line learn more about the newest networking products and let us know the things your new network has empowered you to do 5 Year Limited Warr
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