D-Link DCM-100 User's Manual
Contents
1. 10 DLink 11 72646002 RM M 12 LIMITED WARRANTY eiccsccccccenc lesadsccsctssticcasessieassnnstcensesvtdesceesdccsensscesacoctseresstlesedostcebesetcsesenadvescunsuteenssessecssnaveceoes 14 Introduction Thank you for choosing the D Link DCM 100 digital two way DOCSIS 1 0 compliant Ethernet Cable Modem The DCM 100 provides customers with high speed access to the Internet through your cable TV CATV network connection It works on any cable system that complies with MCNS DOCSIS specifications and provides a high bandwidth connection to the Internet It downloads Web pages almost instantly transfers files at exceptionally fast speeds and delivers real time video and music with unsurpassed quality The DCM 100 digitizes data and sends it over the cable at up to 10 2 Mbps and can receive transmissions at up to 42 88 Mbps To give you an idea of just how fast this is digitized television quality video and audio are transmitted together at about 3 Mbps The DCM 100 uses a standard RJ 45 port for a 10BASE T connection to a computer or computer network When properly configured these connections allow simultaneous data transfers to the Internet via the cable company s network Features Designed for versatility and performance the Ethernet Cable Modem provides the following Product Features MCNS DOCSIS 1 0 compliant DOCSIS 1 1 upgradeable from DOCSIS 1 0 by software Buildi2. DCM 100 Ethernet Cable Modem D Link Offices AUSTRALIA CANADA CHILE CHINA DENMARK EGYPT FINLAND FRANCE GERMANY INDIA ITALY JAPAN RUSSIA SINGAPORE S AFRICA SWEDEN TAIWAN U K U S A D Link Australasia Unit 16 390 Eastern Valley Way Roseville NSW 2069 Australia TEL 61 2 9417 7100 FAX 61 2 9417 1077 TOLL FREE Australia 1800 177100 TOLL FREE New Zealand 0800 900900 URL www dlink com au E MAIL support dlink com au amp info dlink com au D Link Canada 2180 Winston Park Drive Oakville Ontario L6H 5W1 Canada TEL 1 905 829 5033 FAX 1 905 829 5095 BBS 1 965 279 8732 TOLL FREE 1 800 354 6522 URL www dlink ca FTP ftp dlinknet com E MAIL techsup dlink ca D Link South America Isidora Goyeechea 2934 of 702 Las Condes Santiago Chile TEL 56 2 232 3185 FAX 56 2 232 0923 URL www dlink cl E MAIL ccasassu dlink cl amp tsilva dlink cl D Link China 2F Sigma Building 49 Zhichun Road Haidan District 100080 Beijing China TEL 86 10 88097777 FAX 86 10 88096789 URL www dlink com cn E MAIL liweiigdigitalchina com cn D Link Denmark Naverland 2 DK 2600 Glostrup Copenhagen Denmark TEL 45 43 969040 FAX 45 43 424347 URL www dlink dk E MAIL info dlink dk D Link Middle East 7 Assem Ebn Sabet Street Heliopolis Cairo Egypt TEL 202 245 6176 FAX 202 245 6192 URL www dlink me com E MAIL support dlink me com amp fateen dlink me com D Link Finland Tulli
3. BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON CONFORMING PRODUCT GOVERNING LAW This Limited Warranty shall be governed by the laws of the state of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusions may not apply This limited warranty provides specific legal rights and the product owner may also have other rights which vary from state to state Trademarks Copyright 1999 D Link Corporation Contents subject to change without prior notice D Link is a registered trademark of D Link Corporation D Link Systems Inc All other trademarks belong to their respective proprietors Copyright Statement No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from D Link Corporation D Link Systems Inc as stipulated by the United States Copyright Act of 1976 DCM 100 Ethernet Cable Modem FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment g
4. URL www dlink intl com D Link South Africa Unit 2 Parkside 86 Oak Avenue Highveld Technopark Centurion Gauteng Republic of South Africa TEL 27 0 12 665 2165 FAX 27 0 12 665 2186 URL www d link co za E MAIL attie d link co za D Link Sweden P O Box 15036 S 167 15 Bromma Sweden TEL 46 0 8 564 61900 FAX 46 0 8 564 61901 E MAIL info dlink se URL www dlink se D Link Taiwan 2F No 119 Pao Chung Rd Hsin Tien Taipei Taiwan TEL 886 2 2910 2626 FAX 886 2 2910 1515 URL www dlinktw com tw E MAIL dssqa tsc dlinktw com tw D Link Europe 4th Floor Merit House Edgware Road Colindale London NW9 5AB United Kingdom TEL 44 0 20 8731 5555 FAX 44 0 20 8731 5511 BBS 44 0 181 235 5511 URL www dlink co uk E MAIL info dlink co uk D Link U S A 53 Discovery Drive Irvine CA 92618 USA TEL 1 949 788 0805 FAX 1 949 753 7033 BBS 1 949 455 1779 amp 1 949 455 9616 INFO 1 800 326 1688 URL www dlink com E MAIL tech dlink com amp support dlink com 11 DCM 100 Ethernet Cable Modem Specifications Cable Network Subsystem RF MAC Protocol MCNS DOCSIS 1 0 Compliant Security RSA and MCNS 40 56 bit DES data encryption security Downstream Receiver Demodulation 64 QAM 256 QAM Data Speed 30 342Mbps 64 QAM 42 88Mbps 256 QAM Frequency Range 91 MHz 857 MHz Channel Bandwidth 6 MHz Receive Level 15dBmV to 15dBmV Upstream Transmitter Modulation QPSK 16 QAM Data Speed 320K 640
5. conforming Software the price paid by the original licensee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates What You Must Do For Warranty Service Registration Card The Registration Card provided at the back of this manual must be completed and returned to an Authorized D Link Service Office for each D Link product within ninety 90 days after the product is purchased and or licensed The addresses telephone fax list of the nearest Authorized D Link Service Office is provided in the back of this manual FAILURE TO PROPERLY COMPLETE AND TIMELY RETURN THE REGISTRATION CARD MAY AFFECT THE WARRANTY FOR THIS PRODUCT Submitting A Claim Any claim under this limited warranty must be submitted in writing before the end of the Warranty Period to an Authorized D Link Service Office The claim must include a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D Link to confirm the same The original product owner must obtain a Return Material Authorization RMA number from the Authorized D Link Service Office and if requested provide written proof of purchase of the product such as a copy of the dated purchase invoice for the product before the warranty service is provided After an RMA number is issued th
6. D Link DCM 100 DOCSIS 1 0 Ethernet Cable Modem User s Manual First Edition April 2001 6DCM200 01 inted in Taiwan RECYCLABLE DCM 100 Ethernet Cable Modem Table of Contents Introduction MENTRE ARE RUE p TERT ea PO a eels 3 Id IIIA 3 Contents and Identific llon sa easier ret eor vatur nnes strba E EHE R ERI br eors eooo SESEO eH EISE Pe CEEEIS YER V NEN T ERE 4 Le dra MEE 4 Identifying External Components eres eren ee etant taste stans sten sse esta tone seen sesso see 4 IUGUM E 4 Rear Pane sec eret ra Ste steps nite tee i qu EN 4 Connection Architectures n E 5 Understanding Your LED Indicators iiie eieespesee tiep ree ctipunves et khoe peas soest e beoe ean 6 Powering Up For the First a aeae aain 6 NISI mc n 7 Before ES i a O E O EE E A A E EE O A sao se 7 Local Cable Servicesin eret tree ceat ee e eee E iie P e EE ENTE RS EN ES 7 System Requirements 2 rs e LM esee i et eerte a atit eso Gn ee Liha oe ENE J Installation i A E A T NA E E ease 8 EDITUS TIT TERM 9 Contacting dd INI Ium
7. K 1280K 2560K 5120Kbps QPSK 640K 1280K 2560K 5120K 10240Kbps 16 QAM Frequency Range 5 MHz to 42 MHz Channel Bandwidth 200K 400K 800K 1 6M 3 2M Hz Transmission Level 8 to 55dBmV 16 QAM 8 to 58dBmV QPSK Error Correction Reed Solomon Interface CPE Interface 10BASE T Ethernet RJ45 RF Interface F Type Female 75 ohm connector LEDs Power Link Activity Status Power Supply AC to DC power adapter provided DC Input 12VDC 1A 12 DCM 100 Ethernet Cable Modem Power Consumption 12W maximum Operating Temperature 32 104 F 0 40 C Operating Humidity 10 90 Storage Temperature 4 140 F 20 60 C Dimensions 22 W x 174 D x 35 H mm Weight 578 grams 1 271b EMI Certification FCC Class B CE Class B C Tick 13 DCM 100 Ethernet Cable Modem LIMITED WARRANTY D Link provides this limited warranty for its product only to the person or entity who originally purchased the product from D Link or its authorized reseller or distributor Limited Hardware Warranty D Link warrants that the hardware portion of the D Link products described below Hardware will be free from material defects in workmanship and materials from the date of original retail purchase of the Hardware for the period set forth below applicable to the product type Warranty Period if the Hardware is used and serviced in accordance with applicable documentation provided that a compl
8. e defective product must be packaged securely in 14 DCM 100 Ethernet Cable Modem the original or other suitable shipping package to ensure that it will not be damaged in transit and the RMA number must be prominently marked on the outside of the package The packaged product shall be insured and shipped to D Link 53 Discovery Drive Irvine CA 92618 with all shipping costs prepaid D Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number is not visible from the outside of the package The product owner agrees to pay D Link s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered This limited warranty provided by D Link does not cover Products that have been subjected to abuse accident alteration modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the product and normal maintenance Damage that occurs i
9. e product please make sure it has a DC output of 12V 1A Ethernet 10BASE T Port The 10BASE T Ethernet port accepts Category 5 or better UTP cabling with an RJ 45 connector used to connect the DCM 100 to a LAN device hub switch PC etc Cable In This jack is used to connect the DCM 100 to the splitter This connection uses a standard coax cable which is the same cable used by your cable TV company Connection Architecture In order for you to enjoy the benefits of your Cable Modem your PC and TV must be properly connected to the cable TV wire The following diagram illustrates a typical PC TV installation AC Adaptor Cable Modem Powor Cable TV Wall Outlet Cable In Ethernet Splitter P TV Cable TV Wall Outlet This is the normal cable TV wall outlet installed by your cable company If you plan to connect both your TV and your computer to the cable TV wire the cable TV wall outlet should be connected to a splitter Splitter This unit usually provided by your cable TV company during installation splits the signal onto a second wire The two wires coming out of the splitter can be connected to your TV or set top box and the cable modem NOTE 1 If your cable TV company does not provide a splitter or you chose to buy your own make sure you get one with sufficient frequency range the range should be printed on the splitter A range of 5 to 1000 MHz should be adequate The splitter sh
10. efer to the literature for the NIC to find a possible solution The TCP IP configuration for the computer may be incorrect Double check to see that these network settings comply with the instructions given by the cable service operator Call your cable company to make sure they have given you the proper settings Check your web browser configuration per ISP instruction Status LED indicator blinks continuously Check the cable line connection If this is secure then there may bea weak signal coming from the central office Report the problem to your cable operator if the cable connection appears to be OK LED indicators appear to be normal but Internet access cannot be established Try to establish a new communication with your cable operator s central office This can be accomplished by powering off the computer and turning it back on The TCP IP configuration for the computer may be incorrect The PC Link light is not green The light is off The modem is not detecting the Network Interface Card Make sure the cables are firmly attached to the network card in the back of your computer and the modem as well Try replacing the Ethernet cable or the network card with known working components Run diagnostic program that came with your network card If this is a card that we support troubleshoot the NIC Otherwise contact the organization that installed or manufacturers the card The power light is no
11. enerates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Warnung Dies ist in Produkt der Klasse B Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen In diesem Fall kann vom Benutzer verlangt werden angemessene Massnahmen zu ergreifen Advertencia de Marca de la CE Este es un producto de Clase B En un entorno dom stico puede causar interferencias de radio en cuyo case puede requerirse al usuario para que adopte las medidas adecuadas Attention Ceci est un produit de classe B Dans un environnement domestique ce produi
12. et ports and the other end into the DCM 200 connector labeled ETHERNET Your setup should look something like this Cable from wall P al Cable Modem Splitter DCM 100 ee AES Ethernel cable Important Notice The DCM 100 Ethernet Cable Modem will work with the Ethernet port connected directly to a PC hub switch or a Broadband Router i e DI 704 DI 713P If you shift the Ethernet cable from one PC to another PC the second PC will not be able to link onto the Internet until you reboot the DCM 100 by unplugging the power cord and then reinserting it into the DCM 100 DCM 100 Ethernet Cable Modem Troubleshooting If the Ethernet Cable Modem has been properly set up it is unlikely that you should experience any problems with it under normal circumstances However we list here some possible solutions to problems that you might experience Problem Possible Solution Cannot access the Internet or e mail service Check all connections e Make sure the cable TV line and the Ethernet RJ 45 cable is securely connected at all points e Make sure the AC power adapter is plugged into the device and the power source Check the LED indicators to see that the Power Link and Status indicators are steadily lit for an Ethernet connected device Contact your cable service operator to verify that your account is up to date and that you have two way service There may be a problem with your NIC R
13. eted Registration Card is returned to an Authorized D Link Service Office within ninety 90 days after the date of original retail purchase of the Hardware If a completed Registration Card is not received by an authorized D Link Service Office within such ninety 90 period then the Warranty Period shall be ninety 90 days from the date of purchase Product Type Warranty Period Product excluding power supplies and fans Five 5 Years Power Supplies and Fans Five 5 Years Spare parts and spare kits Ninety 90 days D Link s sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner Such repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement Hardware need not be new or of an identical make model or part D Link may in its discretion may replace the defective Hardware or any part thereof with any reconditioned product that D Link reasonably determines is substantially equivalent or superior in all material respects to the defective Hardware The Warranty Period shall extend for an additional ninety 90 days after any repaired or replaced Hardware is delivered If a material defect is incapable of correction or if D Link determines in its sole discretion that it is not practical to repair or replace the defective Hardware the price paid by the original purchaser for the defective Hardware will be refunded by D Link
14. ja Pakkahuone Katajanokanlaituri 5 Fin 00160 Helsinki TEL 358 9 62291660 FAX 358 9 62291661 URL www dlink fi com D Link France Le Florilege 2 Allee de la Fresnerie 78330 Fontenay le Fleury France TEL 33 1 3023 8688 FAX 33 1 3023 8689 URL www dlink france fr E MAIL info dlink france fr D Link Central Europe D Link Deutschland GmbH Schwalbacher Strasse 74 65760 Eschborn Germany TEL 49 0 6196 7799 0 FAX 49 0 6196 7799 300 URL www dlink de BBS 49 0 6192 971199 analog BBS 49 0 6192 971198 ISDN INFO 00800 7250 0000 toll free HELP 00800 7250 4000 toll free REPAIR 00800 7250 8000 E MAIL info dlink de D Link India Plot No 5 Kurla Bandra Complex Rd Off Cst Rd Santacruz E Bombay 400 098 India TEL 91 22 652 6696 FAX 91 22 652 8914 URL www dlink india com E MAIL service dlink india com D Link Mediterraneo Srl Via Nino Bonnet n 6 b 20154 Milano Italy TEL 39 02 2900 0676 FAX 39 02 2900 1723 URL www dlink it E MAIL info dlink it D Link Japan 10F 8 8 15 Nishi Gotanda Shinagawa ku Tokyo 141 Japan TEL 81 3 5434 9678 FAX 81 3 5434 9868 URL www d link co jp E MAIL kida d link co jp D Link Russia Michurinski Prospekt 49 117607 Moscow Russia TEL 7 095 737 3389 amp 7 095 737 3492 FAX 7 095 737 3390 URL www dlink ru E MAIL vl dlink ru D Link International 1 International Business Park 403 12 The Synergy Singapore 609917 TEL 665 774 6233 FAX 65 774 6322 E MAIL info dlink com sg
15. n shipment due to act of God failures due to power surge and cosmetic damage and Any hardware software firmware or other products or services provided by anyone other than D Link Disclaimer of Other Warranties EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN THE PRODUCT IS PROVIDED AS IS WITHOUT ANY WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY 90 DAYS EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN THE ENTIRE RISK AS TO THE QUALITY SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABLE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT INCONVENIENCE OR DAMAGES OF ANY CHARACTER WHETHER DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF GOODWILL WORK STOPPAGE COMPUTER FAILURE OR MALFUNCTION LOSS OF INFORMATION OR DATA CONTAINED IN STORED ON OR INTEGRATED WITH ANY PRODUCT RETURNED TO D LINK FOR WARRANTY SERVICE RESULTING FROM THE USE OF THE PRODUCT RELATING TO WARRANTY SERVICE OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY EVEN IF D LINK HAS
16. net connection The DCM 100 Ethernet Cable Modem is designed to work with the following operating systems Windows 98 98 SE Second Edition Windows NT 4 0 Windows 2000 Windows ME Millennium Edition Active Ethernet Port or Nic Installed TCP IP installed on all devices All computers interface that are connected to the modem must have either an active Ethernet interface or network interface card NIC installed You will need to enable TCP IP protocol on each computer TCP IP should already be installed in any computer with an active Ethernet interface The instructions for installing TCP IP vary depending on the type of system used These instructions will be included with the NIC or discussed in the computer s manual if your PC comes equipped with an Ethernet port Your cable operator may have additional instructions for TCP IP configuration that must be followed DCM 100 Ethernet Cable Modem Installation The installation of the DCM 100 Ethernet Cable Modem can be completed in a matter of minutes Be careful to insure the cables are properly locked into position Follow these steps see the figure of the rear panel in Chapter Two 1 Connect the coaxial TV cable to the DCM 100 jack labeled CABLE IN 2 Connect the external power adapter into the connector labeled POWER and the other end to the electrical outlet 3 Connect one end of the 1OBASE T Ethernet cable Category 5 or better to one of your PC s Ethern
17. ng MCNS MIB Frequency Agility DES Encryption and Decryption Automatic Signal Power Recognition Adjustment Baseline Privacy Interface QPSK 16 QAM Upstream Modulation 64 256 QAM Downstream Modulation DCM 100 Ethernet Cable Modem Contents and Identification Contents Open the shipping carton and carefully remove all items In addition to this User s Manual ascertain that you have DCM 100 Cable Modem External power adapter Category 5 Ethernet cable User s Manual on CD Quick Install Guide If any item is found missing or damaged please contact your local reseller or D Link directly at one of the offices listed at the rear of the manual for replacement Identifying External Components This section identifies all the major external components of the device Both the front and rear panels are shown below followed by a description of each panel feature The indicator panel is described in detail in the next chapter Front Panel The figure below shows the front panel of the device C Diim gt Power Link Act Status DCM 100 Cable Modem LED Indicator Panel Refer to the next chapter Understanding Indicators for detailed information about each of the DCM 100 s LED indicators Rear Panel The figure below shows the rear panel of the device POWER QE uud AC Power Connector For the included power adapter if you use a power adapter other than the one included with th
18. ould provide EMI isolation 2 Only one splitter should be placed between the point where the cable TV line enters the house and the Cable Modem PC see figure above If you have multiple TVs split the line between the first splitter and the TV not the line between the splitter and the Cable Modem 3 WARNING Do not use amplifiers in the line leading to your Cable Modem Not only do most amplifiers only amplify incoming signals while your Cable Modem receives and sends signals but they are also likely to distort cable modem signals DCM 100 Ethernet Cable Modem Understanding Your LED Indicators Before setting up your Ethernet Cable Modem for the first time take a few minutes to look over this section and familiarize yourself with the front panel LED indicators depicted below Power Link Act Stotus DCM 100 Cable Modem Power This LED is lit red when the device is receiving power otherwise it is unlit Link This LED is lit green to indicate that a valid connection exists between the Ethernet port on the Cable Modem and your PC If it is unlit there is no valid connection Act A blinking green LED indicates that traffic activity is passing through your cable modem port Status This LED is lit green when the Ethernet cable is properly connected to your PC and a traditional coaxial cable is connected to your Cable Modem tuner This indicates a successful connection with CMTS The LED will now start quickly blinking as
19. t on Check to make sure the power cable is firmly plugged into the cable modem Also make sure that the power converter is plugged into a functional socket Change outlets with one you know to have power Replace Cable Modem DCM 100 Ethernet Cable Modem Note If your TV s picture quality is diminished when the Ethernet Cable Modem is in operation you may need to contact your Cable TV operator to obtain a High Pass Filter This should be placed between the splitter and the TV or if you have a digital set top box between the splitter and the set top box that precedes the TV Contacting Technical Support D Link provides free technical support for customers within the United States U S customers can contact D Link technical support through our web site e mail or by phone United States technical support is available Monday through Friday from 6 00 a m to 6 00 p m PST Web http www dlink com Email support dlink com Phone 949 788 0805 option 4 If you are a customer residing outside of the United States please refer to the list of D Link locations that is included in this manual Thank you for purchasing this product We like to receive feedback from our customers concerning our products Please take a moment to visit our web site You can register your purchase on line learn more about the newest networking products and let us know the things your new network has empowered you to do
20. t pourrait causer des interf rences radio auquel cas l utilisateur devrait prendre les mesures ad quates Attenzione VCCI Warning IORI MALE A EIR VCC I Oem KESS ZFR BMRA ORM EERUE CURT 5 7 Hif ULCv x2 LOK Vcr LEY LT ASHE SRMONESIEET TT LEDE RRA BIKES TIE LI RO Re LT FSV DCM 100 Ethernet Cable Modem Register by mail or online at http ww w dlink com sales reg Registration Card Print type or use block letters Your name Mr Ms Organization Dept Your title at organization Telephone Fax Organization s full address Country Date of purchase Month Day Year Product Model Product Serial No Product installed in type of Product installed in computer e g Compaq 486 computer serial No Applies to adapters only Product was purchased from Reseller s name Telephone Fax Reseller s full address Answers to the following questions help us to support your product 1 Where and how will the product primarily be used OHome OOffice OTravel OCompany Business OHome Business OPersonal Use 2 How many employees work at installation site O11 employee 02 9 0110 49 1150 99 0100 499 0500 999 111000 or more 3 What network protocol s does your organization use LIXNS IPX OTCP IP ODECnet OOthers 4 What network operating system s does your organization use LID Link LANsmart LINovell NetWare LINetWare Lite ASCO Unix Xeni
21. the DCM 100 attempts to lock a downstream frequency If this is successful the LED will begin to blink slowly This indicates the modem is waiting for authentication When the blinking stops and the LED remains steady the Cable Modem is ready to transmit data through the CATV network NOTE If no lights come check all of your connection to see if they are properly inserted Powering Up For the First Time You must allow at least 1 to 3 minutes to power up the first time because the DCM 100 must find and secure a connection DCM 100 Ethernet Cable Modem Setting Up the Device Before You Start Local Cable Service You will need to establish an account with your local cable operator in order to access the Internet with this modem They will assist you in setting up the modem to operate on their network Then for your modem to communicate with the cable service you will first need to be able to identify the cable modem The Cable Media Access Control CMAC address is a unique number that is used for the purpose of identifying the modem on the network The CMAC address is found on the rear panel of the modem You may be required to provide this information to your cable service operator For convenient reference you can write the CMAC address in the space provided below CMAC address System Requirements The capabilities and limitations of your computer equipment and configuration can affect the overall performance of your Inter
22. upon return to D Link of the defective Hardware All Hardware or part thereof that is replaced by D Link or for which the purchase price is refunded shall become the property of D Link upon replacement or refund Limited Software Warranty D Link warrants that the software portion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original delivery of the Software for a period of ninety 90 days Warranty Period if the Software is properly installed on approved hardware and operated as contemplated in its documentation D Link further warrants that during the Warranty Period the magnetic media on which D Link delivers the Software will be free of physical defects D Link s sole obligation shall be to replace the non conforming Software or defective media with software that substantially conforms to D Link s functional specifications for the Software Except as otherwise agreed by D Link in writing the replacement Software is provided only to the original licensee and is subject to the terms and conditions of the license granted by D Link for the Software The Warranty Period shall extend for an additional ninety 90 days after any replacement Software is delivered If a material non conformance is incapable of correction or if D Link determines in its sole discretion that it is not practical to replace the non
23. x OPC NFS L13Com 3 Open OBanyan Vines ODECnet Pathwork Windows NT Windows NTAS Windows 95 Others 5 What network management program does your organization use D View HP OpenView Windows HP OpenView Unix SunNet Manager Novell NMS NetView 6000 Others 6 What network medium media does your organization use Fiber optics Thick coax Ethernet Thin coax Ethernet 10BASE T UTP STP 100BASE TX 100BASE T4 100VGAnyLAN Others 7 What applications are used on your network Desktop publishing Spreadsheet Word processing CAD CAM Database management Accounting Others 8 What category best describes your company Aerospace Engineering Education Finance Hospital Legal Insurance Real Estate Manufacturing Retail Chainstore Wholesale Government Transportation Utilities Communication VAR System house company Other 9 Would you recommend your D Link product to a friend Yes No Don t know yet 10 Your comments regarding this product DCM 100 Ethernet Cable Modem 18
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