Cognitive Solutions Printer A798 User's Manual
Contents
1. Paper Feed Button while closing Cover 6 Configure the printer if necessary page 20 KKK i i KKK A798 Diagnostics Form Model number A798 720D TDOO Serial number C073400014 Boot Firmware Revision v1 00 RRKKERERE KRREKREEEEKK CRC 08D3 MAIN MENU P N 189 7940154A HKKKKKKKEEEKRERERRRREREERERERERER Flash Firmware Revision v1 00 Select a sub menu CRC D70C EXIT gt 1 click P N 189 7940155A Print Current Configuration gt 2 clicks Set Communication Interface gt 3 clicks H W parameters Set Diagnostics Modes gt 4clicks Flash Memoriy Size 2 Mbytes Set Emulation Software Options gt 5 clicks Flash Logos Fonts 1152 kbytes Set Hardware Options gt 6 clicks Flash User Storage 64 kbytes Set Paper Type gt 7 clicks Flash Journal Size 64 kbytes SRAM Size 128 kbytes Enter code then hold Button DOWN CPU Clock Freq 50 MHz at least 1 second to validate Head setting Cc Pre Heating Disabled Print Density 100 Max Speed 150 mm sec Paper Width 80 mm Max Power 55 W Knife Enabled Partial Cut 125 steps Paper Low Sensor Disabled Comm Interface RX Buffer Size 4096 Interface type RS232 USB Parameters Baud Rate 115200 Data Bits 8 Stop Bit i Parity NONE Flow Sue DTR DSR When the printer is configured for USB this eception Errors i r iuo USB Driver Type Printer Class location will show either USB Driver Type Native USB Packetw Error Reject USB Driver Type Printer Class or USB2. instructions However there is no guarantee that interference to radio communications will not occur in a particular commercial installation If this equipment does cause interference which can be determined by turning the equipment off and on the user is encouraged to contact TPG Inc immediately TPG Inc is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by TPG Inc The correction of interferences caused by such unauthorized modification substitution or attachment will be the responsibility of the user In order to ensure compliance with the Product Safety FCC and CE marking requirements you must use the power supply power cord and interface cable which are sold for use with this product or which meet the following parameters Power Supply UL Listed QQGQ Class 2 power supply with SELV Secondary Extra Low Voltage non energy hazard output limited energy source input rated 100 240 Vac 1 5 0 8 A 50 60 Hz output rated 24 Vdc 2 3 A for 55 watt unit 100 240 Vac 2 0A 50 60 Hz output rate 24 Vdc 3 125 A for 75 watt unit Use of this product with a power supply other than the TPG Inc power supply will require you to test the power supply and TPG Inc printer for FCC and CE mark certification Communication Interface Cable A shielded 360 degree interface cable must be us
3. 73 6784909 Other Bi U S and international patents pending 3 Choose a location for the printer 4 Connect the following cables based on your configuration using a b below Connector Interface Panel When using USB step b below use caution to ensure the USB cable is connected to the USB connector on the back left of the printer and not into the cash drawer connector that is on the right back of the printer Connector Cover Open Position Connector Power Cash Drawer Interface Supply Cable Panel Connector Strain Relief ey ole lo D ot CAUTION DO NOT plug the USB Cable here USB RS 232C Communication Cash Connector Connector Drawer 9 pin shown Connector Cash drawer if your installation includes this feature page 15 b 9 pin or 25 pin Serial or USB cable serial page 16 USB page 17 C connect the power cable page 18 d Route cables as shown for your setup configuration page 19 Connector Communication Power Cover Connector Supply USB Cable Closed RS 232C 9 pin Cable Strain Relief Route straight Straight out back of back Power Supply printer and Strain Relief i tighten screws ibe j Cash Drawer N Cable Back of USB Power Supply USB Cable Printer Cable Strain Relief Strain Relief 5 Run a diagnostic test to test the printer page 19 Open Push and hold
4. A798 Thermal Receipt Printer Setup Guide Thank you for selecting TPG Model A798 Monochrome Single Station Thermal POS Receipt Printer WORLD CLASS PRINTING AND VALUE You have chosen the industry s best value in receipt printers A798 combines sharp high speed monochrome printing with unsurpassed durability Please review this Setup Guide and follow the prompts on the installation CD Additional information can be found in the A798 User Guide and A798 Programmer Guide which are included on the disk If you have any questions please call us at 800 732 8950 or 607 274 2500 or visit www TPGprinters com Package contents Printer enclosed in plastic bag e Power supply with power cord most models Starter roll of receipt paper in paper except powered USB compartment Setup Guide Test printout in paper compartment Installation CD Setting up the printer Pages referenced are from the User Guide 1 Unpack the printer saving all packing materials for future shipping or storage page 11 2 Load the starter roll of paper pages 12 Paper Roll Supports 2 Starter Roll Thermal Paper Test Printout Transaction Printer Group Made under one or more of the following U S patents 4886381 5579043 m m 5613787 5651624 5713678 5752779 5789916 5800080 5879090 5887999 5975776 6027266 6085973 6089450 6129465 6155483 C O n it T ve TPG 6404452 6486902 6504331 5749277 6722754 67397
5. Driver Comm Class Resident Code Pages 437 850 852 857 858 860 863 865 866 1252 862 737 874 A715 CP850 Emulation Disabled Logo s defined YES User Char s defined NO Journal Unused 64 kbytes Oia a eo o To enter Printer Config Menu 1 Flip DIP switch 1 down 2 Reset the printer while holding the Paper Feed button down Print Test and Configuration Menu Sample Samples will vary depending on the printer model Federal Communications Commission FCC Radio Frequency Interference Statement Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Information to the User This equipment must be installed and used in strict accordance with the manufacturer s
6. ed with this product The shield must be connected to the frame or earth ground connection or earth ground reference at EACH end of the cable Use of a cable other than described here will require that you test the cable with the TPG Inc printer and your system for FCC and CE mark certification Power Cord A UL listed detachable power cord must be used For applications where the power supply module may be mounted on the floor a power cord with Type SJT marking must be used For applications outside the US power cords which meet the particular country s certification and application requirements should be used Use of a power cord other than described here may result in a violation of safety certifications which are in force in the country of use Industry Canada IC Radio Frequency Interference Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Voluntary Control Council for Interference VCCI Radio Frequency Interference Statement This is a Class A product based on the standard of the Voluntary Control Council for _ Teie dri Aier niare a cee Interference by Information Technology Equipment VCCI If this equipment is used in ORSNSLOTFLENSVST COMACRRMAMEIEMRE MT a domestic environment radio disturbance may arise When such trouble occ
7. ntries of Measurement of Interference Characteristics of IT Equipment Inside Out Networks Inside Out EPIC and Edgeport are trademarks of Inside Out Networks All other trademarks and registered trademarks are the property of their respective holders Transaction Printer Group Inc 950 Danby Road Ithaca New York 14850 Patents declares that the equipment specified above conforms to the referenced EU Directives and H ized Standards Made under one or more of the following U S patents 4886381 Bp HEE AEE nareat ans 5579043 5613787 5651624 5713678 5752779 5789916 5800080 5879090 5887999 5975776 6027266 6085973 IEC 60950 1 2001 First Edition Product Safety Standard 6089450 6129465 6155483 6404452 6486902 6504331 A Pe ne tedo 5749277 6722754 6739773 6784909 Randy Bullock Rezulati a TER E y s Regulatory Compliance Engineer Other U S and international patents pending Transaction Printer Group Inc Web Site 950 Danby Road Ithaca New York 14850 http www TPGprinters com 189 1300058 rev A A798 SUG0001 Rev A 10 07 Printed in the United States
8. urs the PS CRR SSS ENDET user may be required to take corrective actions Disclaimer Information in this document is subject to change without notice DECLARATION OF CONFORMITY Consult your TPG Inc sales representative for information that is applicable and current TPG Inc reserves the right to improve Type of Equipment Information Technology Equipment Printer products new technology components software and firmware adel ADONNNAXXNX f Model A798 XXXX XXXX No part of this document may be reproduced transmitted or X any alphanumeric character translated in any form or by any means electronic or mechanical for any purpose without the express written permission of TPG Inc Applicable EU E Directives 89 336 EEC electromagnetic compatibility directive Copyright 92 31 EEC electromagnetic compatibility directive Copyright 2007 by TPG Transaction Printer Group a subsidiary 73 23 EEC low voltage product safety directive of ATSI Holdings Inc 950 Danby Road Ithaca New York 14850 USA All rights reserved Harmonized Standards Printed in USA Confidential Unpublished Property of TPG Inc EN 55024 1998 A1 2001 A2 2003 Information Technology Equipment Trademarks Immunity Characteristics TPG is a trademark of TPG Inc and its subsidiaries Microsoft Windows NT are registered Trademarks of Microsoft EN 55022 1998 A1 2001 A2 2003 EMC Class B Limits and Methods Corporation in the U S A and or other cou
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