Cisco Systems OL-5385-01 User's Manual
Contents
1. Optional If you want all users that are added in this transaction to be able to log on to a phone on behalf of someone else check the Enable Authentication Proxy Rights check box Users with authentication proxy rights enabled represent super users or admin users who act as the single point of authentication through which all users connect for extension mobility You must perform further configuration in Application Administration on the Cisco CRA server S Note You cannot disable existing authentication proxy rights for users by unchecking the Enable Authentication Proxy Rights check box If you want to set the User Device Profile as the Default Device Profile check the Set User Device Profile as Default Device Profile check box If you want to enable CTI Application use for all users in the CSV file check the Enable CTI Application Use check box amp Note You cannot disable existing CTI Application Use for users by unchecking the Enable CTI Application Use check box Check the Call Park Retrieval Allowed check box if you want to enable Call Park Retrieval for all users amp Note BAT does not disable Call Park Retrieval for a user if a user has Call Park Retrieval enabled and the Call Park Retrieval Allowed check box is not checked when users are updated Check the Reset Password check box if you want to reset the password for all users Enter the password that users should provide when they2. For example to choose users from departments 12 and 34 enter 12 34 in the third box instead of performing two operations Click Add To Query button to add the defined filter to the query If you make a mistake click the Clear Query button to remove the query then return to Step 4 and start over Click View Query Result to display the records that are going to be affected Specify the setting that you want to update for all the records that you defined in your query Click Delete to delete the chosen users OL 5385 01 Bulk Administration Tool User Guide n Chapter4 Working with Users W Deleting Users from Cisco CallManager A message displays that advises you of approximately how long it will take to delete the records in the Cisco CallManager database You can cancel the transaction or click OK to continue Step10 When the transaction completes check the Status message BAT displays a status completed or failed message You can click View Latest Log File to see a log file that indicates the number of records that were deleted and the number of records that failed including an error code For more information on log files see Chapter 11 Troubleshooting BAT and TAPS Related Topics e Adding Users to Cisco CallManager page 4 8 e Updating Users to Cisco CallManager page 4 18 Bulk Administration Tool User Guide 422 E OL 5385 01
3. Inthe Department field enter the department number for the user whose profile you are updating This optional field can contain as many as 50 characters e In the User Device Profile field enter the user device profile for this user and device This optional field can contain as many as 50 characters The User Device Profile must exist in Cisco CallManager Administration for the Cisco CallManager database to accept this record e In the User Locale field enter the language and country that you want to associate with this user Your choice determines which cultural dependent attributes exist for this user and which language displays in the Cisco CallManager user windows and phones e Inthe MAC Address field enter the MAC Address for this user e Inthe Directory Number field enter the directory number for the primary extension usually Line 1 for the user s phone This optional field can contain as many as 50 integer characters e Inthe Value for fields to be ignored box enter the symbol that you will use to tell BAT that you want to keep the value that was previously stored in the DC directory If you enter for the value for fields to be ignored a CSV file like the following example tells BAT to keep the Manager field the same as the one that was previously entered in the DC directory but to overwrite User Device Profile and User Locale for this user in the DC directory and set them to blank userid department 1
4. define individual values for each user or CTI port user combination that you want to add Cisco recommends that you create the CSV file by using the Excel file BAT xlt 2 Use BAT to insert the CSV file to add the users to the Cisco CallManager database Related Topics e Creating a CSV File for Users Using BAT xlt page 4 3 e Updating Users to Cisco CallManager page 4 18 e Deleting Users from Cisco CallManager page 4 21 Creating the CSV File for Users To add users to Cisco CallManager you must create a comma separated values CSV file Three ways exist to create a CSV file You can use the export utility to extract existing records from the directory into a CSV file You can use the Microsoft Excel template called BAT xIt or create the CSV by using the sample text file Each CSV file type such as phones phones and users combined and so on provides a sample text file However If you are creating new records Cisco recommends that you use the BAT xlt template because the data is validated automatically when you export to CSV format The BAT xlt file provides data file templates with macros to support multiple phone lines and error checking It exports the values into a CSV files for phones users CTI ports phone user combinations CTI port user combinations Cisco VG200 gateways and FXS ports on Cisco Catalyst 6000 analog interface modules Bulk Administration Tool User Guide P42 E OL 5385 01 _ Chapter 4 Working
5. page 4 18 e Adding Users to Cisco CallManager page 4 8 e Deleting Users from Cisco CallManager page 4 21 Creating the CSV File for Updating Users To update users to Cisco CallManager you must create a comma separated values CSV file You can create a CSV file two ways You can use the Microsoft Excel template called BAT xlt or create the CSV by using a program like Notepad or Microsoft Word by using the sample text file and the following instructions as reference Each CSV file type such as phones phones and users combined and so on provides a sample text file However Cisco recommends that you use the BAT xlt template because the data is validated automatically when you export to CSV format The BAT xlt file provides data file templates with macros support for multiple phone lines error checking and exports the values into CSV files for phones users CTI ports phone user combinations CTI port user combinations Cisco VG200 gateways and FXS ports on Cisco Catalyst 6000 analog interface modules Bulk Administration Tool User Guide Ca OL 5385 01 _ Chapter 4 Working with Users Updating Users W For instructions on creating the CSV file see e Creating a CSV File for Updating Users Using BAT xlt page 4 13 recommended method e Creating a Text Based CSV File for Updating Users page 4 15 Creating a CSV File for Updating Users Using BAT xlt Step 1 Step 2 Step 3 Step 4 Step 5 Use this procedure
6. to create the CSV file for bulk updating users BAT uses the information that you provide here to update users to the Cisco CallManager database Procedure The BAT xIt file resides on the publisher database server If you do not have Microsoft Excel installed on the publisher database server you must copy the file from the publisher database server and move it to a local machine with Microsoft Excel installed Using a floppy disk or a mapped network drive open the path C CiscoWebs BAT ExcelTemplate on the publisher database server and copy the file BAT xlt to a local machine where Microsoft Excel is installed Double click BAT xlt When prompted click the Enable Macros button Click the Update Users tab Complete all mandatory fields and any relevant optional fields Each column heading specifies the length of the field and whether it is required or optional A Caution The system treats blank rows in the spreadsheet as End of File and discards subsequent records In each row provide the following information e In the UserID field enter the user ID of the user whose profile you are updating This mandatory entry can contain as many as 30 characters e Inthe Manager field enter the user ID of the manager of whose profile you are updating This optional field can contain as many as 30 characters OL 5385 01 Bulk Administration Tool User Guide n Chapter4 Working with Users HT Updating Users e
7. with Users Adding Users W For instructions on creating the CSV file see e Creating a CSV File for Users Using BAT xlt page 4 3 recommended method e Creating a Text Based CSV File for Users page 4 5 Creating a CSV File for Users Using BAT xIt Step 1 Step 2 Step 3 Step 4 Step 5 Follow this procedure to create the CSV file for bulk adding users BAT uses the information that you provide here to add the users to the Cisco CallManager database Procedure The BAT xlt file resides on the publisher database server However you normally would not have Microsoft Excel installed on the publisher database server In that case you must copy the file from the publisher database server and move it to the local machine which must have Microsoft Excel installed Using a floppy disk or a mapped network drive open the path C CiscoWebs BAT ExcelTemplate on the publisher database server and copy the file BAT xlt to a local machine where Microsoft Excel is installed Double click BAT xlt When prompted click the Enable Macros button Click the Users tab at the bottom of the spreadsheet to add users Complete all mandatory fields and any relevant optional fields Each column heading specifies the length of the field and whether it is required or optional A Caution The system treats blank rows in the spreadsheet as End of File and discards subsequent records In each row provide the following information If
8. 23456789012 Step6 Click the Export to BAT format button to transfer the data from the BAT Excel spreadsheet into a CSV file The system saves the file to c XIsDataFiles or to your choice of another existing folder as Update_Users timestamp txt or to your choice of filename Step7 For BAT to access the CSV file that you created you must save it to the publisher database server However because you normally would not have Microsoft Excel running on the publisher database server this step assumes that you have saved the CSV file to the local machine not the publisher database server In that case you must copy the file to publisher database server Bulk Administration Tool User Guide Pais E OL 5385 01 _ Chapter 4 Working with Users Updating Users W Using a floppy disk or a mapped network drive copy the CSV file from C XLSDataFiles to the C BATFiles Users Update Users folder on the server that is running the publisher database for Cisco CallManager For information on how to read the exported CSV file click the link to View Sample File in the Insert Users window in BAT Configure gt Users Creating a Text Based CSV File for Updating Users If you do not use the BAT xlt file for data input when you are adding users you must create the comma separated values CSV file by using lines of ASCII text with values separated by commas If you created the CSV file by using the BAT xlt file you can skip the fo
9. CHAPTER l Working with Users BAT allows you to add users to Cisco CallManager and to associate users to phones and other IP Telephony devices and BAT allows you to bulk update and bulk delete users This chapter describes working with users only For information about working with user combinations such as phones and users or CTI ports and users see Chapter 3 Working with Phones IP Telephony Devices and User Combinations Use the following sections to add users update users and delete users e Creating the CSV File for Users page 4 2 e Adding Users to Cisco CallManager page 4 8 e Creating the CSV File for Updating Users page 4 12 e Updating Users to Cisco CallManager page 4 18 e Deleting Users from Cisco CallManager page 4 21 Adding Users You can use BAT to add users to the Lightweight Directory Access Protocol LDAP Directory on a Cisco CallManager server in batches rather than individually Bulk Administration Tool User Guide I oL 5385 01 Chapter4 Working with Users W Adding Users BAT can also associate CTI ports to existing users This ability proves useful if you are adding users who will have applications that require a CTI port such as Cisco IP SoftPhone See Adding Phones and Other IP Telephony Devices page 3 2 for more information To add users to the Cisco CallManager database LDAP Directory in bulk you must perform these steps 1 Create a comma separated values CSV file to
10. If you clicked OK a Transaction Status window displays You can click the Show Latest Status button to see the transaction in progress When the transaction completes check the Status message BAT displays a status completed or failed message You can click View Latest Log File to see a log file that indicates the number of records that are added and the number of records that failed including an error code For more information on log files see Chapter 11 Troubleshooting BAT and TAPS Related Topics e Creating the CSV File for Users page 4 2 e Updating Users to Cisco CallManager page 4 18 e Deleting Users from Cisco CallManager page 4 21 OL 5385 01 Bulk Administration Tool User Guide n Chapter4 Working with Users W Updating Users Updating Users You can use BAT to update user information to the Cisco CallManager database Lightweight Directory Access Protocol LDAP Directory in batches rather than individually To update users to the Cisco CallManager database LDAP Directory in bulk you must perform these steps 1 Create a comma separated values CSV file to define individual values for each user that you want to update Cisco recommends that you create the CSV file by using the Excel file BAT xlt 2 Use BAT to insert the CSV file to update users to the Cisco CallManager database Related Topics e Creating the CSV File for Updating Users page 4 12 e Updating Users to Cisco CallManager
11. SV File The following example format shows the field length and string types followed by an example of a CSV file for users UserID Mandatory to 30 characters Manager Optional up to 30characters must use existing ID in global directory Department Optional up to 50 characters User Device Profile Optional up to 50 characters User Locale Optional up to 50 characters MAC Address Optional up to 12 characters Directory Number Optional Optional up to 24 numerals and special characters Timesaver You can keep values that were previously stored in the DC directory To retain your previously entered values refer to Retaining Stored Values section on page 4 17 Example johns Daviss 123 johnProfile English United States 8612113425AC 9725557154 You must specify delimiters even if a field is blank Refer to the following examples and sample CSV records when you are creating CSV files Example If the manager for a user is blank johns 123 johnProfile English United States 8612113425AC 9725557154 Bulk Administration Tool User Guide Ka OL 5385 01 _ Chapter 4 Working with Users Updating Users W Example Enter your preferred language first followed by the country Use the following three examples as a guide English United States French France German Germany Example You do not have to supply information for the optional fields if only the mandatory fields are complete
12. and you want to associate the user to a phone John Smith johns 1231123245AB Example A user can control more than one device You can add MAC addresses of additional devices at the end of the record If the user controls only one device a sample record can be John Smith johns abc123de karend 0012055 9989 johns profile English United States 1231123245AB 1231123245AB 9725557154 If the user controls three devices a sample record can be John Smith johns abc123de karend 0012055 9989 johns profile English Untied States 1231123245AB 1231123245AB 9725557154 0010EB001234 0010EB432101 Adding Users to Cisco CallManager Use this procedure to bulk add users to Cisco CallManager Before You Begin You must create a CSV file before you attempt to add users to Cisco CallManager Bulk Administration Tool User Guide Pas E OL 5385 01 _ Chapter 4 Working with Users A Adding Users W Caution amp Do not insert CSV files that are generated by the export utility from a Cisco CallManager server that is using one directory type on a Cisco CallManager server that is using another type of directory Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 If you are inserting files that are generated with the export utility insert the files in descending order based on the _MgrLevel suffix where is 1 through 20 Insert the file with the _user suffix last to e
13. ber Optional Optional up to 24 numerals and special characters Controlled Device MAC Address2 Optional 12 characters Tip You must specify PIN and Password values either on the CSV file or during file insertion in BAT If you want to apply individual PINs or passwords for each user or groups of users specify the PIN and password information in the CSV file If you want to use a default PIN and password that all users can use do not specify PIN or password values in the CSV and instead provide this information when you insert the CSV file in BAT Note You cannot enter values for MAC Address2 without entering values for MAC Address1 Example John Smith johns abc123de karend 0012055 9989 johns profile English United States 1231123245AB 1231123245AB 9725557154 0010EB001234 You must specify delimiters even if a field is blank Refer to the following examples and sample CSV records when you are creating CSV files OL 5385 01 Bulk Administration Tool User Guide 7 Chapter4 Working with Users W Adding Users Example If the manager for a user is blank John Smith johns abc123de 0012055 9989 johns profile English United States 1231123245AB 1231123245AB 9725557154 0010EB001234 Example You do not have to supply information for the optional fields If only the mandatory fields are completed John Smith johns 77 Example If only the mandatory fields are completed
14. d If you have stored the optional fields previously in the DC directory leaving them blank here will reset the values to blank See Retaining Stored Values section on page 4 17 for information on keeping previously stored values John Daviss 123 johnProfile Retaining Stored Values Step 1 Step 2 Step 3 Step 4 Step 5 Use this procedure to keep values that were previously stored in the Cisco CallManager database Procedure Start BAT See Starting BAT page 1 3 Choose Configure gt Users The Insert Users window displays In the right corner of the window click Update Users The Update Users window displays Note the value in the Value for fields to be ignored box You entered this value while you were performing Updating Users to Cisco CallManager section on page 4 18 If you have not completed the Updating Users to Cisco CallManager section on page 4 18 decide what you want to enter into the Value for fields to be ignored box and use the same symbol here Enter the value from the Value for fields to be ignored box into the CSV file I OL 5385 01 Bulk Administration Tool User Guide n Chapter4 Working with Users W Updating Users For example if you entered in the Value for fields to be ignored a CSV file like the following example tells BAT to keep the Manager field the same as the one that was previously entered in the DC directory but to overwrite User Device Pro
15. er page 4 21 e Adding Users to Cisco CallManager page 4 8 Deleting Users You can use BAT to delete user profiles from the Cisco CallManager database Lightweight Directory Access Protocol LDAP Directory in batches rather than individually Related Topics e Updating Users to Cisco CallManager page 4 18 e Adding Users to Cisco CallManager page 4 8 Bulk Administration Tool User Guide a20 E OL 5385 01 _ Chapter 4 Working with Users Deleting Users from Cisco CallManager W Deleting Users from Cisco CallManager Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step7 Step 8 Step 9 Use this procedure to bulk delete users from Cisco CallManager Procedure Start BAT See Starting BAT page 1 3 Choose Configure gt Users The Insert Users window displays In the right corner of the window click Delete Users The Delete Users window displays To locate the users that you want to delete define the filter A Caution If you do not define a filter BAT deletes all users In the first drop down list box choose a field to query such as User ID Department First Name or Last Name In the second drop down list box choose contains or is exactly In the third box which is the search field list box either choose or enter the value that you want to locate such as a specific user amp Note To choose users from more than one department enter multiple departments in this field
16. etrieval and enable authentication proxy rights settings in the same file The export utility appends the suffix _t enabled or _f disabled for each different setting to the file name that you entered The following order for the suffix flags in the file name applies enable authentication proxy rights CTI application use and call park retrieval Use the file name suffix to guide you in choosing the correct check box For example inserting a file that is generated with the export utility named test_user_t_t_f txt means that you check the enable authentication proxy and CTI application use check box BAT does not disable CTI application use Call Park retrieval or Enable Authentication Proxy Rights for a user if the user has already enabled them Step8 Optional In the User Default Values area provide the following information if you amp have not already done so in the CSV file Password Enter the password up to 20 characters that users should provide when they log on to the Cisco IP Phone User Options window You should only specify a value here when you want to specify the default password for access to the Cisco IP Phone User Options window and when you have not already specified individual passwords for each user in the CSV file Note Password values that are specified in the CSV file take precedence over any values that you enter here Confirm Password Reenter the password PIN Enter the PIN
17. file and User Locale for this user in the DC directory and set them to blank userid department 123456789012 Updating Users to Cisco CallManager Step 1 Step 2 Step 3 Step 4 Step 5 Use this procedure to bulk update users to Cisco CallManager Before You Begin You must create a CSV file before you attempt to update users Procedure Start BAT See Starting BAT page 1 3 Choose Configure gt Users The Insert Users window displays In the right corner of the window click Update Users The Update Users window displays From File Name drop down list box choose the CSV file that you created for this type of bulk transaction See Creating the CSV File for Updating Users section on page 4 12 for instructions In the Value for fields to be ignored box enter the symbol that you will use to tell BAT that you want to keep the value that was previously stored in the DC directory If you enter for the value for fields to be ignored a CSV file like the following example tells BAT to keep the Manager field the same as the one that was previously entered in the DC directory but to overwrite User Device Profile and User Locale for this user in the DC directory and set them to blank userid department 123456789012 Bulk Administration Tool User Guide Pais E OL 5385 01 Chapter 4 Working with Users Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Updating Users W
18. llowing procedure in this section Tips Step 1 Step 2 Use BAT xIt to input data because data validation is performed on that file The CSV file provides a common textual way of providing tabular information You can create a data file by using any file format such as Microsoft Notepad Microsoft Word and so on Save the CSV file to C BATFiles Users Update Users on the server that is running the publisher database for Cisco CallManager Use this procedure to create a CSV text file for users Procedure Open a text editor such as Microsoft Notepad or any application that allows you to export or create a CSV file Using a separate line for each update to the user enter the values for each user attribute that you want to add to Cisco CallManager See Tips for Creating a Text Based CSV File page 4 7 for detailed information about the formatting that you must use in the text based CSV file amp Note Do not leave blank rows in the spreadsheet You will receive an error message OL 5385 01 Bulk Administration Tool User Guide n Chapter4 Working with Users W Updating Users Step3 Save the file to C BATFiles Users Update Users on the publisher server amp Note For BAT inserts you cannot use CSV files to update users that are saved anywhere but C BATFiles Users Update Users on the server that is running the publisher database for Cisco CallManager Tips for Creating a Text Based C
19. log on to the Cisco IP Phone User Options window You should only specify a value here when you want to specify the default password for access to the Cisco IP Phone User Options window Reenter the password in the Confirm Password field Check the Reset PIN check box if you want to reset the PIN for all users Enter the PIN that users should provide when they log in to a Cisco IP Phone model 7960 or 7940 for extension mobility OL 5385 01 Bulk Administration Tool User Guide Chapter4 Working with Users HI Deleting Users Reenter the PIN in the Confirm PIN field Step12 In the User Locale drop down list box choose the language and country set that you want to associate with this user Your choice determines which cultural dependent attributes exist for this user and which language displays in the Cisco CallManager user windows and phones amp Note The values that you entered for User Locale in the CSV file will override the User Locale values that you specify in the user interface Step 13 In the User Device Profile drop down list box choose the user information that you want to associate with this user amp Note The values that you entered for User Device Profile in the CSV file will override the User Device Profile values that you specify in the user interface Step14 Click Update Related Topics e Creating the CSV File for Updating Users page 4 12 e Deleting Users from Cisco CallManag
20. nsure that the user record for a manager exists prior to use of the User ID for a manager in the Manager User ID field Procedure Start BAT See Starting BAT page 1 3 Choose Configure gt Users The Insert Users page displays In the File Name field choose the CSV file that you created for this type of bulk transaction Check the File created with Export Users check box if the CSV file was created by using the export utility Be aware that the password and pin fields in the CSV records that were created with the export utility are encrypted Optional If you want all users that are added in this transaction to be able to log on to a phone on behalf of someone else check the Enable Authentication Proxy Rights check box Users with authentication proxy rights enabled represent super users or admin users who act as the single point of authentication through which all users connect for extension mobility You must perform further configuration in Application Administration on the Cisco CRA server To enable use of applications such as Cisco IP SoftPhone check the Enable CTI Application Use check box Check the Call Park Retrieval Allowed check box if you want to enable Call Park Retrieval for all users OL 5385 01 Bulk Administration Tool User Guide n Chapter4 Working with Users W Adding Users amp Note Note The export utility saves users with the same CTI application use call park r
21. pdated in the Cisco CallManager database with the MAC address yet in this field e Inthe Directory Number field enter the directory number for the primary extension usually Line 1 for the phone up to 50 numerals e Inthe Controlled Device MAC Address field enter the MAC address for any additional phone that you want to associate with this user 12 characters Click the Add More Devices button to enter additional MAC addresses that will be associated to a new user Click Export to BAT Format button to transfer the data from the BAT Excel spreadsheet into a CSV file The system saves the file to C XLSDataFiles or to your choice of another existing folder as users timestamp txt or to your choice of filename where timestamp represents the precise date and time that the file was created To be accessed by BAT the CSV file must reside on the publisher database server However you normally would not have Microsoft Excel running on the publisher database server This step assumes that you have saved the CSV file to the local machine not the publisher database server In that case you must copy the file to publisher database server Using a floppy disk or a mapped network drive copy the CSV file from C XLSDataFiles to the C BATFiles Users folder on the server that is running the publisher database for Cisco CallManager For information on how to read the exported CSV file click the link to View Sample File in
22. the Insert Users window in BAT Configure gt Users Creating a Text Based CSV File for Users If you do not use the BAT xlt file for data input when adding users you must create the comma separated values CSV file by using lines of ASCII text with values separated by commas I OL 5385 01 Bulk Administration Tool User Guide 7 Chapter4 Working with Users W Adding Users If you created the CSV file by using the BAT xlt file you can skip the following procedures in this section amp Note If you use comma or double quotes as part of string in one of the fields you must enclose the entire text string with double quotes Tips Use BAT xlt to input data because data validation is performed on that file The CSV file provides a common textual way of providing tabular information You can create a data file by using any file format such as Microsoft Notepad Microsoft Word and so on Save the CSV file to C BATFiles Users Insert Users on the server that is running the publisher database for Cisco CallManager Use this procedure to create a CSV text file for users Procedure Step 1 Open a text editor such as Microsoft Notepad or any application that allows you to export or create a CSV file Step2 Using a separate line for each user enter the values for each user that you want to add to Cisco CallManager See Tips for Creating a Text Based CSV File page 4 7 for detailed information about the format
23. ting that you must use in the text based CSV file A Caution Do not leave blank rows in the spreadsheet BAT interprets a blank line as the end of the file and discards any subsequent information You can associate any number of existing devices to a new user by entering the MAC address of all the devices separated by a comma at the end of the record You can associate a directory number to a user even if that user does not control any device Step3 Save the file C BATFiles Users Insert Users on the publisher server Bulk Administration Tool User Guide mae E OL 5385 01 Chapter 4 Working with Users Adding Users W wy Note For BAT inserts you cannot use CSV files for users that are saved anywhere but C BATFiles Users Insert Users on the server that is running the publisher database for Cisco CallManager Tips for Creating a Text Based CSV File The following example format shows the field length and string types followed by an example of a CSV file for users First Name Mandatory 1 to 50 characters Last Name Mandatory 1 to 50 characters User ID Mandatory up to 30 characters Password Optional up to 20 characters Manager Optional up to 30 characters Department Optional up to 50 characters PIN Optional up to 20 numerals User Device Profile Optional up to 50 characters User Locale Optional up to 50 characters Controlled Device MAC Address1 optional 12 characters Directory Num
24. up to 20 characters that users should provide when they log in to a Cisco IP Phone 7960 or 7940 for extension mobility You should only specify a value here when you want to specify the default PIN for extension mobility and when you have not already specified individual PINs for each user in the CSV file PIN values that are specified in the CSV file take precedence over any values that you enter here Confirm PIN Reenter the PIN Bulk Administration Tool User Guide a10 i OL 5385 01 _ Chapter 4 Working with Users Step 9 Step 10 Step 11 Adding Users W S Note You must specify PIN and Password values either on the CSV file or during file insertion in BAT e User Locale Choose the language and country set that you want to associate with this user Your choice determines which cultural dependent attributes exist for this user and which language displays in the Cisco CallManager user windows and phones e User Device Profile Enter the user device profile for this user and device The User Device Profile must exist in Cisco CallManager Administration for the Cisco CallManager database to accept this record Click Insert A message displays that advises you of approximately how long it will take to insert the records to the Cisco CallManager database You can cancel the transaction if you feel it may cause performance degradation To insert users click OK or click Cancel to cancel the transaction
25. xtension mobility up to 20 numerals Although considered optional in the CSV file you must enter a PIN You can specify the PIN either on the CSV file or during file insertion in BAT If you want to apply individual PINs for each user or groups of users specify the PIN in the CSV file If you want to use a default PIN that all users can use do not specify the PIN in the CSV and instead provide this information when you insert the CSV file in BAT In the User Device Profile field enter the user device profile for this user and device up to 50 characters This profile must exist in Cisco CallManager Administration for this record to be successfully inserted to the Cisco CallManager database You can choose the user device profile from the BAT user interface In the User Locale field enter the language and country set that you want to associate with this user Your choice determines which cultural dependent attributes exist for this user and which language displays in the Cisco CallManager user windows and phones In the Controlled Device MAC Address field enter the MAC address for the phone that you want to associate with this user 12 characters Bulk Administration Tool User Guide aa E OL 5385 01 Chapter 4 Working with Users Step 6 Step7 Step 8 Adding Users W amp Note Do not specify new phones CTI ports or phones that were added using BAT with the BAT prefix meaning they have not been u
26. you have multiple devices several fields will appear multiple times once for each device e In the First Name field enter the first name of the user to whom this phone will be issued up to 50 characters OL 5385 01 Bulk Administration Tool User Guide n Chapter4 Working with Users W Adding Users In the Last Name field enter the last name of the user to whom this phone will be issued up to 50 characters In the User ID field enter the user ID for the user to whom this phone will be issued from 1 to 30 characters In the Password field enter the password that the user needs to access the Cisco IP Phone Configuration window up to 20 characters Although it is considered optional in the CSV file you must enter a password You can specify the Password either on the CSV file or during file insertion in BAT If you want to apply individual passwords for each user or groups of users specify the password information in the CSV file If you want to use a default password that all users can use do not specify the password in the CSV and instead provide this information when you insert the CSV file in BAT In the Manager field enter manager user ID for the user to whom this phone will be issued up to 30 characters In the Department field enter the department number for the user to whom this phone will be issued up to 50 characters In the PIN field enter the personal identification number PIN to be used for e
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