Cisco Systems OL-13985-01 User's Manual
Contents
1. onarren Introduction Revised October 7 2007 This guide describes how to use your DMP device and how to use the preinstalled DMPDM software DMP devices can show networked digital video streams and multicast high quality MPEG video on any television receiver or monitor NTSC PAL LCD plasma or VGA that you attach Tip To learn what other filetypes your DMP can render see Supported Filetypes in the Embedded Browser page 1 6 DMPDM helps you to deliver compelling digital media to one DMP display for many possible purposes Marketing Describe products and services directly to your in store customers Customer experience Deliver entertainment and information to reduce perceived wait times Messaging Broadcast executive and internal communications in real time Training Deliver cost effective flexible training Information Deliver real time schedules news and way faring information where people need it Advertising Sell advertising time and space to third parties Branding Communicate about your brand consistently This guide assumes that you already completed the procedures in Quick Start Guide for Cisco Digital Media Player 4305G and therefore all of the following are true Your DMP is connected to A network with a DHCP server A DMP display A120VAC electrical socket You already Checked the LEDs to confirm that your DMP has power and has obtained an IP address Learned what2. or for any AC powered option intended for your DMP purchase a power cable that is approved for use in your country The power cable must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cable should be greater than the ratings marked on the product To help prevent electric shock plug the system components and peripheral power cables into properly grounded electrical outlets These cables are equipped with three prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cord use a three wire cord with properly grounded plugs Observe extension cord and power strip ratings Make sure that the total ampere rating of all products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit Do not use appliance or voltage converters or kits sold for appliances with your product To help protect your system components from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS Position cables and power cords carefully route cables and the power cord and plug so that they cannot be stepped on or tripped over Be sure that nothing rests on your system components cables or power cord Do not modify power cables
3. U S 240 VAC 10A international The plug socket combination must be accessible at all times because it serves as the main disconnecting device To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Installation of the equipment must comply with local and national electrical codes This equipment is intended to be grounded Ensure that the host is connected to an earth ground during normal use When installing the unit always make the ground connection first and disconnect it last Ultimate disposal of this product should be handled according to all national laws and regulations To reduce the risk of bodily injury electrical shock fire and damage to the equipment observe the following precautions e General Precautions page 1 3 e Protecting Against Electrostatic Discharge page 1 4 General Precautions Observe the following general precautions for using and working with your system e Observe and follow service markings Do not service any Cisco product except as explained in your system documentation Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock Components inside these compartments should be serviced only by an auth
4. dynamic IP address the DHCP server assigned to your DMP Used your browser to log in to the DMPDM administrative account Used DMPDM to configure video output settings for the DMP display Optional Used DMPDM to identify the one trusted DMM appliance from which your DMP should accept centralized management instructions and file transfers OL 13985 01 User Guide for Cisco Digital Media Player Device Manager 1 1 gy Chapter1 Introduction W Environmental Tolerances and Safety Guidelines If any of the preceding is not yet true for you we recommend that you obtain Quick Start Guide for Cisco Digital Media Player 4305G and complete all of the procedures in it before you use this guide This introduction contains the following sections e Environmental Tolerances and Safety Guidelines page 1 2 e Understanding DMP Modes of Operation page 1 5 e Supported Attributes for Digital Video page 1 5 e Limited Support for MPEG 4 page 1 6 e Supported Attributes for Digital Audio page 1 6 e Supported Filetypes in the Embedded Browser page 1 6 e Understanding the Difference Between Apply and Save page 1 6 e Preconfiguring Your DMP To Run Without a Local DHCP Server page 1 7 e Basic DMS Concepts and Vocabulary page 1 9 Environmental Tolerances and Safety Guidelines A Caution Your DMP might malfunction or be severly damaged if the temperature drops too low or climbs too high at the physical locat
5. network segment that includes a DHCP server e Use an Ethernet crossover cable to connect your DMP directly to a DHCP server and if the DHCP server process is not running start it now I OL 13985 01 User Guide for Cisco Digital Media Player Device Manager 1 1 Chapter1 Introduction HZ sPreconfiguring Your DMP To Run Without a Local DHCP Server Step3 Connect the Cisco provided power supply to your DMP You should see two lights through the front panel on your DMP chassis The solid green light indicates that a power source is available The solid red light indicates that your DMP is trying to obtain a DHCP address from the DHCP server After your DMP obtains an IP address the red light stops shining Step4 Make a note of the IP address that you see on the DMP display Step5 Point your browser to the IP address A Caution We recommend that you change the default username and password as soon as possible If you do not change them an unauthorized user can log in to your DMP and reconfigure it without your knowledge In no event shall Cisco or its suppliers be liable for any indirect special consequential or incidental damages arising out of your use of a weak password Step6 When prompted to log in use admin as your username and default as your password Digital Media Player Device Manager DMPDM loads in your browser A Caution You must be careful to enter nothing except one dot between any two octets
6. MS helps organizations of any size to create manage organize and deliver video content whether live or on demand and digital signage content over an IP network to any general or targeted audience With DMS you can e Communicate with targeted customers investors press and analysts e Deliver live and on demand events to audiences in any location e Deliver critical information and training to employees suppliers and partners e Deliver educational content to students To understand some of the most commonly used DMS terms abbreviations and initialisms see FAQs and Troubleshooting Guide for Cisco Digital Media System 4 x on Cisco com User Guide for Cisco Digital Media Player Device Manager 1 1 oL 13985 01 goio Chapter1 Introduction W Basic DMS Concepts and Vocabulary User Guide for Cisco Digital Media Player Device Manager 1 1 io OL 13985 01
7. apter1 Introduction Hs Limited Support for MPEG 4 Limited Support for MPEG 4 DMP support for the MPEG 4 suite of standards does not extend to every possible aspect entity or variant of MPEG 4 We require explicitly that e You use the MPEG 4 Part 2 codec e Audio and video in your MPEG 4 files are multiplexed in an MPEG 2 transport stream Supported Attributes for Digital Audio We support the following attributes for digital audio in this release e Audio MPEG 1 Layers 1 and 2 e AAC MPEG 4 Low Complexity e AC 3 Compressed Audio e Audio data rate 64 320 kbps Supported Filetypes in the Embedded Browser A version of the Mozilla browser is preinstalled on each DMP 4305G device The DMP browser is based on Mozilla version 1 7 13 and supports JavaScript version 1 5 The DMP browser can work with files of these types but not with files of any other type e HTML e TXT e GIF e JPEG e PNG e SWF Flash 6 or Flash 7 You cannot install browser plug ins or any other software on your DMP whether to support additional filetypes or for any other purpose No Java Runtime Environment JRE is installed Understanding the Difference Between Apply and Save The graphical user interface for DMPDM contains elements that help you to activate any change that you make and it is important that you understand the difference between activating a change temporarily or doing so permanently e To confirm that you are sa
8. in the static IPv4 dot decimal sometimes called dotted quad IP address If you mistakenly enter anything other than one dot between any two octets then apply and save what you mistakenly entered your DMP might become unreachable Step7 To configure your DMP with the settings that it should use when it runs at the deployment site do the following a From the DHCP list select Disabled b In the IP Address field enter the static IP address to use at the deployment site p Tip If your DMP uses a private IP address by way of NAT enter its corresponding 1 to 1 public address which is confgured on the local router c Inthe Subnet Mask field enter the netmask to use at the deployment site d Inthe Default Gateway field enter the gateway to use at the deployment site e Inthe DNS Server IP Address field enter the IP address of the DNS server to use at the deployment site Step8 Click Apply Step9 To save the configuration changes and use them at the deployment site do the following a In the Administration list click Save Configuration b When the Save Configuration page appears click Save Step10 Ship or deliver the DMP to its deployment site then attach it to its display its local network segment and its power source User Guide for Cisco Digital Media Player Device Manager 1 1 OL 13985 01 Chapter1 Introduction Basic DMS Concepts and Vocabulary W Basic DMS Concepts and Vocabulary D
9. ion where you deploy it or if other environmental tolerances are exceeded Table 1 1 describes environmental tolerance ranges for a DMP 4305G Table 1 1 Environmental Characteristics DMP 4305G Environmental Tolerance Ranges Tolerance Ranges and Levels Temperature ambient US Customary Unit Modern Metric Unit Minimum Maximum Minimum Maximum Operating long term or short term 41 F 104 F 5 C 40 C Nonoperating or storage 4 F 140 F 20 C 60 C Humidity relative noncondensing ambient Minimum Maximum Operating nonoperating and storage 20 percent 85 percent Altitude above sea level US Customary Unit Modern Metric Unit Maximum Minimum Maximum Operating nonoperating and storage 0 feet 13 780 feet 0 meters 4 200 meters E User Guide for Cisco Digital Media Player Device Manager 1 1 OL 13985 01 Chapter1 Introduction A Environmental Tolerances and Safety Guidelines W Warning The device is designed to work with TN power systems The power supply must be placed indoors Do not work on the system or connect or disconnect cables during periods of lightning activity Read the installation instructions before connecting the system to the power source This product relies on the building s installation for short circuit overcurrent protection Ensure that the protective device is rated not greater than 120 VAC 15A
10. o Failover Your DMP enters stage two failover and starts to play content that is stored in ROM if e Your DMP is not able to play the presentation assets that you saved for use during stage one e The stage one failover files are not present at the location you specified The content in ROM is video that shows a butterfly and your DMP plays the video repeatedly in a loop that persists until one of the following occurs e Your DMP obtains the assets that it is scheduled to play e You use the Stop All Applications feature in DMM DSM See the Using Advanced Tasks topic in Chapter 3 of User Guide for Cisco Digital Media Manager 4 1 e You restart or shut down your DMP The video clip in ROM has no other purpose than stage two failover You cannot change the stage two failover content and you cannot delete it Preconfiguring Your DMP To Run Without a Local DHCP Server Step 1 Step 2 The factory default for every DMP is to obtain and use a dynamic IP address from a DHCP server at the deployment site However your DMP must have an assigned IP address even if you will use it at a site where there is no local DHCP server In that case you must preconfigure your DMP to use a static IP address before you can deploy it Use a composite video cable yellow red white to connect your DMP to a display Turn on the display then do one of the following e Use a standard category 5 10 100 Ethernet cable to connect your DMP to a
11. or plugs Consult a licensed electrician or your power company for site modifications Always follow your local or national wiring rules Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside a DMP To prevent static damage discharge static electricity from your body before you touch any electronic components You can do so by touching an unpainted metal surface on the chassis You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component in your system Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body When transporting a sensitive component first place it in an antistatic container or packaging Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads User Guide for Cisco Digital Media Player Device Manager 1 1 ia g OL 13985 01 _ Chapter 1 Introduction Understanding DMP Modes of Operation W Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device whe
12. orized service technician e If any of the following conditions occur unplug the product from the electrical outlet and replace the part or contact your authorized service provider The power cable extension cord or plug is damaged An object has fallen into the product The product has been exposed to water The product has been dropped or damaged The product does not operate correctly when you follow the operating instructions I OL 13985 01 User Guide for Cisco Digital Media Player Device Manager 1 1 Chapter1 Introduction HZ Environmental Tolerances and Safety Guidelines Keep your system components away from radiators and heat sources Also do not block cooling vents Do not spill food or liquids on your system components and never operate the product in a wet environment Do not push any objects into the openings of your system components Doing so can cause fire or electric shock by shorting out interior components Use the product only with other Cisco approved equipment Allow the product to cool before removing covers or touching internal components Use the correct external power source Operate the product only from the type of power source indicated on the electrical ratings label If you are not sure of the type of power source required consult your service representative or local power company Use only approved power cables If you have not been provided with a power cable for your DMP
13. re others can handle and possibly damage the device Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity Understanding DMP Modes of Operation You can use any DMP device in isolation so that it operates independently of every other DMP or you can combine multiple DMPs in a digital signage network If you purchased more than three DMP devices we recommend that you deploy them as endpoints in a digital signage network that you can manage centrally If you deploy any DMP in isolation you use DMPDM to configure the DMP and control every aspect of its daily operation If you deploy your DMPs in a digital signage network you use DMM DSM to configure the DMPs and control most aspects of their daily operation The centralized management features in DMM DSM support many more options than DMPDM supports and can help you to reduce your administrative overhead if you manage multiple DMPs Supported Attributes for Digital Video We support the following attributes for digital video in this release Aspect ratios 43 16 9 Video resolution High definition up to 1080 at 16 9 progressive or interlaced Video data rate Up to 12 Mbps Overall delay 1 3 sec Video codecs MPEG 1 MPEG 2 main profile high level MPEG 4 Part 2 advanced simple profile level 5 OL 13985 01 User Guide for Cisco Digital Media Player Device Manager 1 1 Ch
14. tisfied with changes that you made to the values for a condition or setting click Apply After you click Apply the changes take effect However the changes are temporary and the previously defined values for the pertinent condition or setting will return as soon as the next time that your DMP restarts e To put all changed values into effect permanently so that they persist even after your DMP restarts select Administration gt Save Configuration When the Save Configuration page appears you must click Save User Guide for Cisco Digital Media Player Device Manager 1 1 OL 13985 01 Chapter1 Introduction Understanding Content Substitution Failover E Understanding Content Substitution Failover If an HTTP status code of 404 or 500 prevents your DMP from obtaining the content that you scheduled it to show your DMP has two stages for failover Stage One Failover In stage one failover your DMP shows presentation assets that you uploaded to one of these locations e The SD memory card e An HTTP accessible location that you specified in the Failover URL field which is described in Table 2 2 on page 2 4 The cumulative filesize of all assets in this presentation must not be any greater than e 900 MB ona DMP 4300G e 1 75 GB on a DMP 4305G For more information see the Developing Presentations and Templates for Signage topic in Chapter 3 of User Guide for Cisco Digital Media Manager 4 1 on Cisco com Stage Tw
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