Home

Cisco Systems MeetingPlace Video Integration Administrator's Guide

1. e Mute or unmute all audio sources the user has video microphone telephone etc To mute the audio in their video transmission without affecting their audio only connection participants must mute the endpoint using the hardware or software of the endpoint Muting the audio channel of the video transmission does not affect transmission of the visual image from that endpoint Voice conferencing keystrokes such as 5 do not apply to video endpoints because they are not connected directly to the Cisco MeetingPlace audio server Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 EN OL 6280 01 Chapter5 Using Cisco MeetingPlace Video Conferencing Video Features and Functions in the Meeting Room During the Conference W e View only the active speaker or the room the speaker is in or view multiple participants or the rooms they are in The participant list indicates when a video participant joins or leaves mutes or unmutes or pauses or resumes their video transmission About Modifying the Video Transmission of Other Participants Any profiled user can do the following to any video participant by clicking the name or Guest ID of that person in the participant list e Pause or play resume the video transmission of that participant e Disconnect another video participant from the video conference This action does not remove the participant from the voice or web conference e Eject a participant fr
2. About Changing System Configuration Settings Users of ISDN video endpoints dial in using an ordinary E 164 number wait for an IVR prompt then enter the code for the conference they want to attend Table 4 1 Video Conferencing Access Information Parameter Values Where Specified Video Service Code The service prefix that is assigned to the dedicated MeetingPlace service created on the Cisco IPVC MCU The Video Service Code in MeetingTime must match the MeetingPlace service prefix defined on the Cisco IPVC MCU You specified the service prefix when you installed Cisco MeetingPlace Video Integration To view the service prefix In MeetingTime click the Configure tab look for the COMPANY SPECIFIC INFORMATION heading click Usage Parameters then scroll down in the panel on the right to the Video Service Code field This value will be updated automatically in MeetingTime if you change it on the Cisco IPVC MCU It is best not to make changes after meetings are scheduled Main video phone number If your Cisco IPVC MCU system is configured to support ISDN video endpoints enter the telephone number those endpoints used to dial in to the Cisco IPVC MCU This is the DID number assigned to the Cisco IPVC PRI Gateway associated with your Cisco IPVC MCU For information see the documentation for your Cisco IPVC PRI Gateway In MeetingTime click the Configure tab look for the SYSTEM CONFIGRATIO
3. Chapter2 Cisco MeetingPlace Video Integration Components and Process E About the Cisco MeetingPlace Video Conferencing Process Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 P20 i OL 6280 01 CHAPTER Installing Cisco MeetingPlace Video Integration Perform the following tasks to set up Cisco MeetingPlace Video Integration e Before You Install page 3 1 e Installing Cisco MeetingPlace Video Integration page 3 18 e Uninstalling Cisco MeetingPlace Video Integration page 3 19 Before You Install Complete the following tasks in order before you run the Cisco MeetingPlace Video Integration installer e Making Sure Component Systems Are Up and Running page 3 1 e Verifying your Video Conferencing License page 3 2 e About Configuring the Cisco IPVC MCU to Use Cisco MeetingPlace page 3 2 e Configuring the Cisco MeetingPlace Audio Server page 3 11 e Configuring Cisco MeetingPlace H 323 SIP IP Gateway page 3 12 e Configuring Load Balancing Configurations for Video Conferencing page 3 12 e About Installing and Configuring Video Endpoints page 3 13 e Optional Configuring Cisco MeetingPlace for Outlook page 3 14 e Optional Configuring Cisco MeetingPlace for Lotus Notes page 3 14 e Configuring Cisco CallManager page 3 14 e Preparing to Install the Video Integration with DMZ Configurations page 3 17 e Gathering Installation Values page 3 18 Making Sure Component Systems Are Up and Runni
4. Total number of video conferences 10 10 10 available Calculation result is a whole number No Yes Yes Is this an optimal number of video No Yes Yes overbook ports The result of your calculation using the values in Example 1 would be 24 8 6 10 or 2 2 so 6 is not an optimal number of overbook ports If you decrease the estimated number of overbook ports by 2 as in Example 2 your result is 2 a whole number Therefore one optimal number of overbook ports is 6 2 or 4 If you prefer more overbook ports increase the estimated number of overbook ports by 8 as in Example 3 so that your optimal number of overbook ports is 6 8 or 14 You can also modify the number of floater ports then try this calculation again If you change the number of floater ports and you have set the number of overbook ports to maximize video conferencing resources as described in this section recalculate the optimal number of overbook ports If you specify more than zero video overbook ports the system cannot guarantee that video ports will be available at the time of the meeting even if the meeting was successfully scheduled However this situation is unlikely if you set the number of overbook ports using the formula in this section I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration About Managing User Profiles for Video Us
5. Cisco MeetingPlace Video Integration Is Installed And the Allow Internet Access Parameter In The Profile of the Meeting Scheduler is Set To Then That Scheduler Can Initiate Immediate or Reservationless Meetings That Include But That Scheduler Cannot Initiate Immediate or Reservationless Meetings That Include Behind the firewall No Video conferencing for Web conferencing internal participants and ___ participants or participants with ISDN IP based video endpoints video conferencing participants who are outside the firewall Behind the firewall Yes Web conferencing Any video participants who are conferencing outside the firewall In the DMZ No Any video conferencing or web conferencing participants who are outside the firewall In the DMZ Yes All video and web conferencing participants Users can work around the limitations in this section by scheduling standard scheduled meetings that start as soon as they are scheduled instead of scheduling immediate or reservationless meetings They must include a meeting ID that is different from their profile ID when they schedule the meeting About Video Conferencing Bandwidth The default bandwidth for video conferencing when users outdial to their video endpoint from Cisco MeetingPlace Web Conferencing is set in the profile for each user or for the group that each user is assigned to Users can change their bandwidth setting at any
6. If the meeting requires a password or is restricted to profiled or invited users users must join the meeting by outdialing from Cisco MeetingPlace Web Conferencing or from a Cisco MeetingPlace for Outlook notification The call may not have successfully reached its intended destination Check your routing patterns For example make sure the service prefix for Cisco MeetingPlace meetings is unique in the Cisco IPVC MCU and that the gatekeeper and Cisco CallManager have no initial strings that are identical to or begin with this code For example if your service prefix is 87 make sure the gatekeeper and Cisco CallManager do not have a routing instruction that routes all calls beginning with 8 to an unintended destination Some endpoints may have a maximum dial string length that is shorter than the dial in number Problem Unable to outdial successfully to SCCP endpoints Solution Make sure the technology prefix is correctly set in Cisco CallManager Problem A user attempts to outdial to join the video conference but nothing happens or an outdial failure message appears Solution The video endpoint must be running before the user attempts to join the video conference Cisco MeetingPlace Video Integration may be configured with the wrong E 164 number There may be no more ports available on the system The line to be outdialed to may be already in use busy not connected nonexistent entered incorrectly or configured incorrectly
7. See also the items in the problem solution set related to initiating or joining conferences Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 lt OL 6280 01 _ Chapter 6 Troubleshooting Problems During a Video Conference Ml Problem For load balancing configurations only The voice and web conferences are up and running but the video conference is unavailable Solution The Cisco MeetingPlace web conferencing server on which Cisco MeetingPlace Video Integration is installed may have been down or unavailable at the start of a conference If this happens the meeting rolls to a server on which Cisco MeetingPlace Video Integration is not installed and video conferencing is not possible for this conference See Configuring Load Balancing Configurations for Video Conferencing page 3 12 Problem Error message when dialing out to a video endpoint Error 513 A video call is already in progress Please wait for the call to complete Solution The E 164 number that the user has specified in the Connect dialog box is associated with an endpoint that is already participating in the video conference or is currently being called Problem User trying to dial in to a conference hears a message that the call has been rejected Solution The video conference is not in session or resources are not available to accommodate the participant Problem The option to join the video conference is not available from with
8. of Video Callers Field Make Meetings Web Only e MeetingPlace Scheduling Parameters of Video Ports to Schedule Configuring Cisco CallManager If your environment does not include Cisco CallManager skip this section and follow instructions in Configuring Cisco MeetingPlace H 323 SIP IP Gateway page 3 12 to route calls to and from Cisco MeetingPlace via the H 323 gatekeeper If your environment includes Cisco CallManager set up Cisco CallManager to route calls between the components involved in integrating video conferencing with Cisco MeetingPlace Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Pos OL 6280 01 _ Chapter 3 Installing Cisco MeetingPlace Video Integration Before You Install W There are many ways to set up Cisco CallManager to work with Cisco MeetingPlace Video Integration For example you can use the guidelines in the Cisco IP Video Telephony Solution Reference Network Design to set up Cisco CallManager to route all calls or you can follow the example in this section to have the gatekeeper route H 323 calls The best solution will depend on your network environment and requirements Determining the best configuration of Cisco CallManager for your network is beyond the scope of this document see the documentation for Cisco CallManager or contact your Cisco technical support representative See the Guide to Cisco Conferencing Documentation and Support Note Step 1
9. participants attended that conference via video endpoint Statistics in this report do not include the link between the Cisco MeetingPlace audio server and the Cisco IPVC MCU A summary of profile information includes the following video related fields e Allow Video Scheduling e Video Endpoint Bandwidth e Video Endpoint Address In MeetingTime click the Report tab then click Raw Profile Info in the panel on the left In the window on the right in the Values column choose a value for each option You cannot change items that are written in italics Finally click Generate Report In this report gd represents Group Default A summary of group information includes the following video related fields e Allow Video Scheduling e Video Endpoint Bandwidth In MeetingTime click the Report tab then click Raw Group Info in the panel on the left In the window on the right in the Values column choose a value for each option You cannot change items that are written in italics Finally click Generate Report I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration About Video Conferencing Statistics Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Ca OL 6280 01 Using Cisco MeetingPlace Video Conferencing This chapter contains a detailed description of Cis
10. 5 3 Chapter3 Installing Cisco MeetingPlace Video Integration E Before You Install Step5 Click Insert Creating an H 225 Trunk for the Cisco IPVC MCU Step 1 From the Cisco CallManager Administration menu bar choose Device gt Trunk Step2 Click Add a New Trunk Step3 For Trunk Type choose H 225 Gatekeeper Controlled Step4 Click Next Step5 Enter options Field Value Device Name The IP address of your Cisco IPVC MCU Description A name that identifies this trunk Retry Video Call as Audio Check the check box Wait for Far End H 245 Terminal Capability Set Check the check box Gatekeeper Name The IP address of the gatekeeper to which your Cisco IPVC MCU is registered Terminal Type Gateway Technology Prefix The prefix or pattern that will route calls to Cisco CallManager Other parameters Values as appropriate for your environment Step6 Click Insert Step7 Click OK Step8 Click Reset Trunk Adding the Route Pattern to Route Calls to the Cisco IPVC MCU Step1 From the Cisco CallManager Administration menu bar do one of the following e In Cisco CallManager 4 0 choose Route Plan gt Route Pattern Hunt Pilot e In Cisco CallManager 4 1 choose Route Plan gt Route Hunt gt Route Pattern Step2 Click Add a New Route Pattern Hunt Pilot Step3 Enter options Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Ea OL 6280 01 Chapter3 In
11. 6 7 rescheduling video conferences 5 4 reservationless meetings and video conferencing 5 2 5 5 scheduling video conferences 5 3 resources control 4 4 control of H 323 3 2 maximum number of video conferences 4 5 maximum number of video ports 4 5 tracking availability 2 8 restricted meetings 1 2 5 7 routing pattern 2 6 3 2 3 16 S SCCP video endpoints 3 2 3 6 3 13 4 11 6 6 scheduling video conferences 1 4 scheduling meetings video conferences 5 3 to 5 4 about 1 2 2 5 minimum number of ports 2 5 service prefix 2 6 2 7 3 2 4 1 service templates for Cisco MeetingPlace 3 5 setting up end users 5 2 sound quality troubleshooting 6 8 starting video conferences 1 3 2 6 system configuration for Cisco MeetingPlace Video Integration 2 4 E Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 T terminating video conferences 2 9 5 10 translation tables modifying for Cisco MeetingPlace Video Integration 3 11 troubleshooting attending video conferences 6 5 to 6 7 Cisco MeetingPlace Video Integration 6 1 configuring Cisco MeetingPlace Video Integration 6 2 to 6 4 scheduling video conferences 6 5 video conferencing no video image 6 7 6 8 poor sound quality 6 8 reports 6 7 using Cisco VT Advantage 6 8 with DMZ configurations 6 7 video link problems 6 5 U uninstalling Cisco MeetingPlace Video Integration 3 19 usage Statistics see reports user pro
12. About Managing User Profiles for Video Use page 4 10 e About Video Conferencing Statistics page 4 13 About the Cisco MeetingPlace MeetingTime Software Application Some parameters relevant to Cisco MeetingPlace Video Integration can be viewed or modified in Cisco MeetingPlace MeetingTime the PC based utility for the Cisco MeetingPlace audio server For complete information about MeetingTime see the Administrator s Guide for Cisco MeetingPlace Audio Server Release 5 3 Only parameters in MeetingTime that specify video apply to video conferencing About Video Conferencing Access Information Each video conference is identified by a code that is composed of two numbers e The service prefix of the service you defined on the Cisco IPVC MCU that is dedicated to Cisco MeetingPlace conferences e The Cisco MeetingPlace Meeting ID For example if the Cisco MeetingPlace service prefix is 67 and the Cisco MeetingPlace conference ID of a conference is 1234 then the corresponding video conference is identified as 671234 Cisco CallManager and the gatekeeper use this number to route participants through the network to the Cisco IPVC MCU and then the gatekeeper or the Cisco IPVC MCU uses the Meeting ID part of this number to direct callers to the correct conference I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration
13. Before you configure the Cisco IPVC MCU for Cisco MeetingPlace Video Integration make sure that the Cisco IPVC MCU is working independently of Cisco MeetingPlace Video Integration and can host and manage video conferences For detailed information about video conferencing parameters see the Cisco IPVC MCU documentation including the Release Notes Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Administrator Guide Version 3 2 and Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Release Notes for Release 3 5 All H 323 resources on the Cisco IPVC MCU are dedicated to a single Cisco MeetingPlace service and Cisco MeetingPlace controls all H 323 resources on the Cisco IPVC MCU However conferences can be created using SCCP SKINNY protocol and Cisco MeetingPlace does not control those conferences Cisco IPVC MCU resources will be shared between the Cisco MeetingPlace service and any SCCP services The unique service prefix associated with the Cisco MeetingPlace service will be used to route callers to the Cisco IPVC MCU and must not conflict with other routing patterns in the gatekeeper or Cisco CallManager The following optional cards for the Cisco IPVC MCU are not supported e Rate Matching card e Data Conferencing card If your Cisco MeetingPlace audio server is configured to use only G 729 make sure the Cisco IPVC MCU is configured to support G 729 A transcoder card may be needed For information about specifying an audio cod
14. Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 a es Chapter6 Troubleshooting E Problems Joining a Video Conference If the participant is attempting to join on an ad hoc basis video resources cannot be guaranteed and may not be available It is possible though highly unlikely that video ports may be unavailable even if video ports have been scheduled in advance If this problem occurs frequently consider reducing the number of overbook ports you have specified To set an optimal number of overbook ports see Optional Configuring the Number of Overbook Ports page 4 8 Verify that all connectivity is set correctly all calls are routed to their intended destinations and the intended endpoint is reachable Check the eventlog See also other problem solution sets in this section related to outdialing and dialing in Problem Cannot dial in to meeting from the video endpoint Solution Possible causes include the following Any of the items in the previous problem solution set The problem may be temporary Try again It is not possible to create an ad hoc conference simply by dialing in to the Cisco IPVC MCU from a video endpoint The meeting must first be either in progress or scheduled in Cisco MeetingPlace To start an ad hoc conference in Cisco MeetingPlace see About Attending Ad Hoc Video Conferences page 5 6 After the Cisco MeetingPlace conference is in session then initiate the video conference
15. Cisco MeetingPlace logging is made to the Gateway SIM eventlog To view the event log right click the Cisco MeetingPlace icon the orange door in the system tray and choose Eventlog Setting the Level of Logging Detail Step 1 In the Windows Control Panel double click MeetingPlace Gateways Step2 Click the Video tab Step3 In the Tracing Level field type a value from the following table All entries are case sensitive Set the Tracing For This Level of Detail Level To Minimal logging information including error and Retail video conference status from This is the default Cisco MeetingPlace Video Integration value Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 EN Chapter6 Troubleshooting E General Troubleshooting Guidelines Set the Tracing For This Level of Detail Level To More detailed logging than the Retail setting less Mid detailed than the Detail setting Detailed data for debugging purposes Detail Set the key for this level only when needed because this setting quickly fills the log Step4 Click OK This change may take up to one minute to take effect General Troubleshooting Guidelines The items in this section are general things to check if you are experiencing problems with your system amp Note The Cisco MeetingPlace system and the Cisco IPVC video conferencing system must each be running successfully in order for Cis
16. MCU and the Cisco MeetingPlace audio server Passes information between the Cisco MeetingPlace audio server and the Cisco IPVC MCU Coordinates capacity by transmitting meeting scheduling initiation and termination information between the various components Controls the behavior of the Cisco IPVC MCU based on meeting type and requests placed via the Cisco MeetingPlace web conferencing meeting room Controls entry of participants into video conferences based on the number of video ports scheduled on the Cisco MeetingPlace audio server for the conference plus available video floater and video overbook ports if any Tells the Cisco IPVC MCU when to terminate conferences Keeps track of information for all conference participants in the Cisco IPVC MCU and their corresponding participant IDs assigned by the Cisco MeetingPlace audio server Monitors the link between the Cisco MeetingPlace audio server and the Cisco IPVC MCU and supports recovery if the connection is lost I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter2 Cisco MeetingPlace Video Integration Components and Process Supported Cisco MeetingPlace System Configurations Table 2 1 Components Needed to Integrate Video Conferencing in Cisco MeetingPlace continued Component Functions Video endpoints e Capture and transmit video images and audio from each user or location e Receive and display video
17. Set the following parameters for the second view Parameter Value Initial Layout 1 participant layout Max Layout 1 participant layout Use Processor MP Format in the Video Schemes Settings section H 263 Other parameters As desired Click OK Setting Video Schemes Parameters Step 1 Step 2 Step 3 Step 4 Select the Video Settings Schemes profile that you want to edit and click the Edit button The Edit Video Scheme dialog box appears In the Max bit rate field click the maximum video bandwidth that you want this service to support This number must be less than or equal to the bandwidth settings in Cisco MeetingPlace and in Cisco CallManager if your network uses Cisco CallManager amp Note Endpoints that are not capable of supporting this bandwidth receive only the conference audio unless dynamic scheme is allowed Check Allow dynamic scheme to enable the Cisco IPVC MCU to switch the conference video bandwidth to a lower value when a less capable endpoint joins the conference e Inthe Min bit rate field click the lowest bandwidth that you want this parameter to support To save these Video Scheme changes and to close this dialog box click OK Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Eu OL 6280 01 _ Chapter 3 Installing Cisco MeetingPlace Video Integration Saving Your Service Step 5 Before You Install W T
18. closed all video participants are muted including the presenter but can see each other The presenters must join the audio conference with a standard audio device in order to speak Any participant can speak via a standard audio connection subject to the rules that govern lecture style meetings in audio conferences e Ifthe floor is open all video participants can speak and see each other e It is not possible for the speaker to mute or unmute the endpoints of individual video participants However participants in an open floor meeting can mute and unmute themselves Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 o1 6280 01 EN Chapter5 Using Cisco MeetingPlace Video Conferencing Information for End Users e If participants are in the waiting room they can neither speak to nor see each other The meeting scheduler determines whether all invitees enter as audience or all invitees enter an open floor meeting and can speak About Extending a Video Conference A conference will be extended only if enough video and audio ports are available to accommodate all participants About Leaving a Video Conference Participants can leave the video conference while remaining in the Web conference by performing one of the following actions e Disconnecting their video by choosing Disconnect my video in the meeting room e Hanging up their video endpoint About Ending a Video Conference A video
19. conference continues as long as the Cisco MeetingPlace web conference continues and at least two video participants or one audio and one video participant are present The Cisco MeetingPlace web conference ends if one of the following occurs e All participants close the meeting room window to exit the Cisco MeetingPlace web conference or choose Personal gt Leave Meeting e The meeting scheduler chooses End Meeting from the Meeting menu in the Cisco MeetingPlace web conferencing meeting room Information for End Users A Quick Start Guide with step by step instructions is available for video conferencing users at http www cisco com univercd cc td doc product conf mtgplace video 53 index htm Step by step instructions for end users that includes video conferencing functionality are also in the online help for Cisco MeetingPlace Web Conferencing Cisco MeetingPlace for Outlook and Cisco MeetingPlace for Lotus Notes Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Eu OL 6280 01 CHAPTER Troubleshooting Troubleshooting topics are divided into the following areas e Viewing the Eventlog page 6 1 e General Troubleshooting Guidelines page 6 2 e Problems Configuring and Initiating Cisco MeetingPlace Video Integration page 6 2 e Problems Scheduling a Video Conference page 6 5 e Problems Joining a Video Conference page 6 5 e Problems During a Video Conference page 6 7 Viewing the Eventlog All
20. for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 Chapter5 Using Cisco MeetingPlace Video Conferencing Video Features and Functions in the Meeting Room During the Conference W Ad hoc video conferencing is convenient in situations like these e The meeting is an immediate or reservationless meeting e The conference scheduler did not schedule video resources with the meeting e The conference was scheduled via the TUI Telephone User Interface formerly called the VUI or voice user interface The conference was scheduled with a release of Cisco MeetingPlace that is earlier than Release 5 3 e More participants need to join the video conference than the scheduler included on the scheduling form Ad hoc video conferences can occur only if the following conditions are met e The profile of the meeting scheduler is enabled for video e The meeting has been scheduled on the Cisco MeetingPlace audio server This includes reservationless and immediate meetings e The meeting is in session or a user is trying to initiate the ad hoc conference within the guard times of a scheduled meeting e The maximum number of video conferences has not been reached e The minimum number of ports that can be scheduled for a video conference is available A participant can join an existing video conference on an ad hoc basis if one video conferencing port is available Participants join ad hoc video conferences the same way they
21. for Outlook optional AN i auk mfa H 323 A Ra MN rl video rT i endpoint Cisco MeetingPlace l H 323 SIP IP Gateway T even or rr an ae Gatekeeper atte 11 323 video endpoint PSTN ap 8 Cisco SCCP Cisco a IP Phone video VT Advantage 3 Len endpoint video endpoint a Phone Table 2 1 Components Needed to Integrate Video Conferencing in Cisco MeetingPlace Component Functions Cisco MeetingPlace Handles the audio conference audio server e Schedules the video conference port resources for the Cisco IPVC MCU e Sets the parameters that are interpreted by Cisco MeetingPlace Video Integration which uses these parameters to control conference resources Cisco MeetingPlace e Allows the Cisco MeetingPlace system to communicate with IP telephony H 323 SIP IP devices Gateways e Connects the Cisco MeetingPlace audio server to the network and to Cisco CallManager or the H 323 gatekeeper e Establishes the link between the Cisco MeetingPlace audio server and the Cisco IPVC MCU to enable video and audio participants to hear and speak to each other Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 22 E OL 6280 01 _ Chapter 2 Cisco MeetingPlace Video Integration Components and Process Table 2 1 Component Overview of Components W Components Needed to Integrate Video Conferencing in Cisco MeetingPlace continued Functions Cisco Meeti
22. images and audio from other video conference participants to the user or location Cisco CallManager On networks configured with Cisco CallManager Optional e Allows SCCP endpoints to participate in Cisco MeetingPlace conferences e Routes traffic Supported Cisco MeetingPlace System Configurations Supported Cisco MeetingPlace system configurations include the following Complete system requirements and a Cisco MeetingPlace version compatibility matrix are in the Release Note for Cisco MeetingPlace Video Integration Release 5 3 One Cisco MeetingPlace 8100 series server One or more Cisco MeetingPlace H 323 SIP IP Gateway servers Cisco MeetingPlace Web Conferencing servers in any configuration that is supported in Release 5 3 However Cisco MeetingPlace Video Integration can be installed only on a single Cisco MeetingPlace web conferencing server Cisco MeetingPlace Video Integration installed on a Cisco MeetingPlace web conferencing server If your system has a DMZ configuration see Preparing to Install the Video Integration with DMZ Configurations page 3 17 for important considerations before installing Cisco MeetingPlace Video Integration A DMZ configuration includes one or more servers in a DMZ outside the corporate firewall Optional Cisco MeetingPlace for Outlook Optional Cisco MeetingPlace for Lotus Notes Optional Cisco MeetingPlace SMTP E Mail Gateway The following additional components are al
23. it is performed If the user terminates the connection by hanging up the video endpoint the Cisco IPVC MCU notifies Cisco MeetingPlace Video Integration which then notifies Cisco MeetingPlace Web Conferencing so that the status of that participant can be updated When a video participant speaks the Now Speaking display shows Video Participant How Cisco MeetingPlace Video Integration Tracks Port Availability The number of available ports and conferences is determined by the Cisco IPVC MCU Cisco MeetingPlace Video Integration polls the Cisco IPVC MCU every 30 minutes for this information and passes it to the Cisco MeetingPlace audio server which displays it in MeetingTime Cisco MeetingPlace Video Integration uses this information to regulate the creation of and entry to video conferences Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 Chapter2 Cisco MeetingPlace Video Integration Components and Process About the Cisco MeetingPlace Video Conferencing Process W How Video Conferences End The video conference on the Cisco IPVC MCU ends when the Cisco MeetingPlace conference ends according to the standard rules for ending conferences on the Cisco MeetingPlace audio server At this time Cisco MeetingPlace Video Integration tells the Cisco IPVC MCU to terminate the video conference Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I o1 6280 01 EN
24. password or profile access restrictions participants can dial in to the conference from their endpoint The number to enter in to their endpoint is shown on the Current Meeting page in Cisco MeetingPlace Web Conferencing and at the bottom of the dialog box that comes up if a user clicks Connect in the Cisco MeetingPlace web conferencing meeting room This number is also included in the text of e mailed meeting notifications if the scheduler included video conferencing All users who dial in from an endpoint participate in the video conference as guests and their video endpoint is listed separately from their web presence in the participant list in the meeting room Instructions for dialing a number via the endpoint are in the documentation for the endpoint or its software There may be a delay before the call is connected to the meeting Anyone who has the access information can dial in to the conference If access to the meeting is restricted participants who try to dial in with their video endpoints may not receive an error message but they will not be connected to the meeting Users who dial in from an ISDN endpoint must dial the number provided for ISDN endpoints at the IVR prompt they enter the remaining digits provided About Attending Ad Hoc Video Conferences If a meeting scheduler did not or could not schedule video conferencing ports with the meeting it may still be possible for video callers to participate Administrator s Guide
25. ports you can include floater ports that are available on a first come first served basis to participants in conferences that are in session These video floater ports are analogous to floater ports in audio conferencing Add the number of floater ports you need to the minimum required number of floater ports The total number of video floater ports cannot be more than the total number of video ports available Use the information in this section to calculate the total number of video floater ports Enter the number of video floater ports in the Video floater ports field in MeetingTime Click the Configure tab then click Server Configuration then scroll down in the panel on the right to Video floater ports Continue with the steps in the following section Optional Configuring the Number of Overbook Ports Optional Configuring the Number of Overbook Ports Overbook ports allow users to schedule more participants for a meeting than the number of ports that are actually available Overbook ports are useful because typically not all invitees attend meetings and reserved ports would otherwise go to waste Video overbook ports are analogous to but separate from audio overbook ports Determining the optimal number of video overbook ports requires a different calculation than determining the optimal number of audio ports Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Pas W OL 6280 01 _ Chapter 4 Configu
26. ports that the scheduler specifies Floater and overbook ports are defined in About Configuring Port Parameters page 4 7 I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter2 Cisco MeetingPlace Video Integration Components and Process About the Cisco MeetingPlace Video Conferencing Process How Video Conferences Start The Cisco IPVC MCU is configured to allow Cisco MeetingPlace Video Integration to control all H 323 video conferencing resources and meeting operations on the Cisco IPVC MCU including initiating meetings Cisco MeetingPlace does not control SCCP resources on the Cisco IPVC MCU Before a video conference can be started on the Cisco IPVC MCU a Cisco MeetingPlace meeting must exist on the Cisco MeetingPlace audio server However the meeting does not need to be scheduled in advance it can be scheduled as an immediate or reservationless meeting as long as video ports and video conferences are available at the time of the request The first Cisco MeetingPlace conference participant who joins the video conference initiates the creation of the video conference on the Cisco IPVC MCU Cisco MeetingPlace Video Integration verifies that the conference is currently in session or within the guard times of the existing meeting then tells the Cisco IPVC MCU to immediately create a video conference with the Meeting ID The Meeting ID for the video conference includes the MeetingPla
27. the Cisco IP VC 3526 PRI Gateway and Cisco IP VC 3540 PRI Gateway Module Administrator Guide 2 0 About Attending Video Conferences Via Cisco MeetingPlace for Outlook If video conference resources were scheduled with the Cisco MeetingPlace conference users can click the MeetingPlace tab of a notification they have received in Microsoft Outlook then click the Connect Me button to have Cisco MeetingPlace dial their video endpoint and connect them to the video conference They can also dial in from their video endpoint using the dial in number provided in the text of the meeting notification If the meeting requires a password or is restricted to profiled or invited users participants must join the video conference by clicking the Connect Me button in the notification or from within the Cisco MeetingPlace web conferencing meeting room I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter5 Using Cisco MeetingPlace Video Conferencing About Attending Cisco MeetingPlace Video Conferences About Attending Video Conferences Via SMTP E mail Clients Cisco MeetingPlace SMTP E Mail Gateway provides Cisco MeetingPlace meeting notifications to users of SMTP e mail applications SMTP notifications include instructions for attending a video conference and a hypertext link to bring up the Current Meeting page in Cisco MeetingPlace Web Conferencing from which participants can have the conference outdial
28. time Changes take effect if they rejoin the web conference or the next time they join a web conference When participants dial in the endpoint and the Cisco IPVC MCU negotiate to determine the minimum usable bandwidth E Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration About Video Conferencing Statistics W Users can change their video connection bandwidth via the Account Basics page in Cisco MeetingPlace Web Conferencing or in MeetingTime If the endpoint does not support the specified bandwidth participants will have only voice capability If the Cisco IPVC MCU has an MP card viewing multiple participants continuous presence mode requires more bandwidth than viewing only the active speaker For details see the Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Administrator Guide Version 3 2 Specifying User and Group Profile Information Step 1 Use the information in this section About Managing User Profiles for Video Use including the information about DMZ configurations to specify user and group profile parameters for video conferencing About Video Conferencing Statistics Use the tools described in this section to monitor video conferencing usage The reports indicated in the table include nonvideo statistics in addition to video conferencing statistics Reports in MeetingTime that are not listed in t
29. to their video endpoint For meetings that require a password or are restricted to profiled or invited users users can attend only by having the system outdial to their endpoint About Attending Video Conferences Via Cisco VT Advantage Video Endpoints Cisco VT Advantage consists of the Cisco VT Advantage software application and a Cisco VT Camera a video telephony USB camera These work with a Cisco IP phone to provide video conferencing To attend a Cisco MeetingPlace video conference via a Cisco VT Advantage video endpoint users can plug in their desktop endpoint launch their Cisco VT Advantage software and join via one of the following methods e Outdial to their Cisco VT Advantage endpoints by clicking Connect and entering the number for their VT Advantage endpoint if this number is not already entered in to their profile e Dial the number for the conference on their IP telephone keypad The number to dial is shown when users click the Connect button in the Cisco MeetingPlace web conferencing meeting room and in e mailed meeting notifications if the scheduler included video conferencing with the meeting There may be a delay while the call is connected This is normal Users cannot dial in if the meeting has attendance restrictions Users cannot attend a video conference via Cisco VT Advantage if they are using VPN software to access the network About Attending Video Conferences By Dialing In If a video conference does not have
30. C MCU In the Access level field click Administrator or Operator In the Password field enter the password that you want this user to have In the Confirm Password field enter the password that you want Cisco MeetingPlace to use To disable the ability of this user to telnet into the Cisco IPVC MCU uncheck Enable for Telnet FTP To save this user profile click Upload Setting Cisco IPVC MCU Parameters Required to Support Cisco MeetingPlace Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 To use your Cisco IPVC MCU with Cisco MeetingPlace you must configure certain Cisco IPVC MCU parameters to provide video for Cisco MeetingPlace conferences For more information about configuring the Cisco IPVC MCU for operation see Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Administrator Guide Version 3 2 Log in to the Cisco IP VC Administrator of the Cisco IPVC MCU that you want the Cisco MeetingPlace server to use Choose MCU gt Settings gt Basics In the MCU field click MCU In the Number of SCCP ports field select a value for the number of ports that you want Cisco CallManager to use that leaves ports available for Cisco MeetingPlace For example for a 60 port Cisco IPVC MCU select 0 15 30 or 45 Click the Conference Mgmt button Set the following parameters in the Conference Mgmt page a In the External conference authorization policy field click Authoriz
31. CHAPTER Cisco MeetingPlace Video Integration Components and Process This chapter describes the components that are required for the Cisco MeetingPlace Video Integration solution e Overview of Components page 2 1 e Supported Cisco MeetingPlace System Configurations page 2 4 e About the Cisco MeetingPlace Video Conferencing Process page 2 4 Overview of Components The components shown in Figure 2 1 and described in Table 2 1 work together to provide video conferences that are integrated with Cisco MeetingPlace voice and web conferences In the Cisco MeetingPlace Video Integration solution Cisco MeetingPlace components provide audio conferencing and web conferencing data collaboration and the Cisco IPVC MCU and its associated components provide video conferencing Cisco MeetingPlace Video Integration integrates the two solutions to provide integrated voice data and video conferencing Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 EN Chapter2 Cisco MeetingPlace Video Integration Components and Process E Overview of Components Figure 2 1 Cisco MeetingPlace audio server Cisco IP VC MCU RTP De oO CU XME nit 11 320 Azle video y O endpoint Cisco MeetingPlace Web Conferencing Cisco Cisco MeetingPlace IP VC Video Integration a aa PRI Cisco MeetingPlace __ _ __ Sae E Gateway
32. Cisco MeetingPlace Video Integration Release 5 3 Chapter5 Using Cisco MeetingPlace Video Conferencing About Attending Cisco MeetingPlace Video Conferences Passwords are never required to attend an immediate or reservationless meeting even if meeting schedulers enter a password when they schedule a meeting To schedule a meeting that has password protection schedulers can include a Meeting ID that is different from their profile ID when they schedule the meeting For scheduled meetings that include both video conferencing and external access IfCisco MeetingPlace Video Integration is deployed in the DMZ to allow attendees outside the firewall to participate in video conferences meeting schedulers must set the Allow Internet Access option to Yes each time they schedule video ports whether or not external participants will attend If Cisco MeetingPlace Video Integration is deployed behind the firewall people who are outside the firewall cannot attend video conferences via IP based endpoints and meeting schedulers must set Allow Internet Access to No if they want to enable video conferencing for internal users with IP based endpoints In this case people who are outside the firewall cannot attend the web conference If meeting schedulers want to allow participants outside the firewall to attend the web conference they must set Allow Internet Access to Yes and video conferencing will not be available for this conference External u
33. Cisco SYSTEMS Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Corporate Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Text Part Number OL 6280 01 Y THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INC
34. Interface TUI commands formerly called Voice User Interface or VUI commands that are available to audio conference participants are not available to video conference participants because they are not connected directly to the Cisco MeetingPlace audio server For example the 5 telephone key combination that mutes an audio endpoint does not affect the audio transmission of a video endpoint About Modifying the Video Transmission Participants can control certain aspects of their video transmission from within the Cisco MeetingPlace web conferencing meeting room Video participants who are accustomed to controlling their video options through the IPVC interface can also do that At any time during a Cisco MeetingPlace conference participants can modify their own video transmission via the Personal menu in the web conference meeting room e Connect to or disconnect from the video conference while remaining in the data and voice conference e Pause or play resume video transmission of their own image from their video endpoint If transmissions from multiple endpoints are displayed the image from the camera of a paused participant is omitted from the display rotation If only the active speaker is showing and the paused participant is the current speaker the video image of the user or room freezes at the last image sent without hanging up the video call Pausing video transmission does not affect the audio channel of the video transmission
35. LUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCSP the Cisco Square Bridge logo Cisco Unity Follow Me Browsing FormShare and StackWise are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn and iQuick Study are service marks of Cisco Systems Inc and Aironet ASIST BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Empowering the Internet Generation Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step GigaDrive GigaStack HomeLink Internet Quotient IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard LightStream Linksys MeetingPlace MGX the Networkers logo Networking Academy Network Registrar Packet PIX Post Routing Pre Routing ProConnect RateMUX Registrar ScriptShare SlideCast SMARTnet StrataView Plus SwitchProbe TeleRouter The Fastest Way to Increase Your Internet Quotient TransPath an
36. MeetingPlace Video Integration Table 4 2 Conference and Port Parameters Parameter Values About Managing Video Conferencing Resources Where Specified Maximum number of simultaneous conferences that are possible This number depends on settings in the Cisco IPVC MCU This number is dynamically taken from the Cisco IPVC MCU and cannot be changed in MeetingTime To view the value In MeetingTime click the Configure tab then Server Configuration then scroll down in the panel on the right to Video conferences For information on Cisco IPVC MCU hardware and configuration see the Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Administrator Guide Version 3 2 and Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Release Notes for Release 3 5 If you increase the number of available video conferences by changing settings on the Cisco IPVC MCU the value for this parameter may not update until all meetings that were in session when you made the change have terminated Total number of ports that are available to Cisco MeetingPlace video conferencing This value depends on hardware and feature configuration of the Cisco IPVC MCU Choosing resource intensive features for the MeetingPlace service on the Cisco IPVC MCU may reduce the number of video conferencing ports available This number is dynamically taken from the Cisco IPVC MCU and cannot be changed in MeetingTime To vi
37. MeetingPlace Video Integration notifies Cisco MeetingPlace Web Conferencing and the Cisco MeetingPlace audio server of the status of the participant If a Participant Joins a Video Conference on an Ad Hoc Basis If all scheduled video conferencing ports for a meeting that is already in progress are already in use and an additional participant attempts to join the video conference the user may be able to join on an ad hoc basis In this case the Cisco IPVC MCU polls Cisco MeetingPlace Video Integration to see if video conferencing ports are available and if they are the Cisco IPVC MCU allows the participant to join the conference I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter2 Cisco MeetingPlace Video Integration Components and Process About the Cisco MeetingPlace Video Conferencing Process How Video Conferences Run About the Video Images The visual stream to and from the video endpoints is entirely processed by the Cisco IPVC MCU After the call is connected the media stream is routed from the video endpoint through the Cisco IPVC MCU for processing into a unified video stream and back to the video endpoints for display to the users However users control the status of the transmission for example started paused or terminated from within the Cisco MeetingPlace web conferencing meeting room See About Displaying the Status and Options of Video Participants in the Mee
38. N heading click Telephony Access then scroll down in the panel to the right to the Video Information section 1st alternate video phone number 2nd alternate video phone number Cisco MeetingPlace does not currently use these fields In MeetingTime click the Configure tab look for the SYSTEM CONFIGRATION heading click Telephony Access then scroll down in the panel to the right to the Video Information section About Changing System Configuration Settings Cisco MeetingPlace Video Integration components are configured to work together Settings in each component enable communication between the components If you change settings in one component you must also change the corresponding setting you entered in other components Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 _ Chapter 4 Configuring and Managing Cisco MeetingPlace Video Integration About Changing System Configuration Settings W If you need to change values that you entered during installation of Cisco MeetingPlace Video Integration or change configuration settings in any of the other component parts needed to make the system work see the following sections Changing Values Entered During Installation of Cisco MeetingPlace Video Integration Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 When you installed Cisco MeetingPlace Video Integration you specified settings for the component
39. Step 2 Step 3 If your Cisco MeetingPlace H 323 SIP IP Gateway is not yet configured for use with Cisco CallManager see the Administrator s Guide for Cisco MeetingPlace H 323 SIP IP Gateway Release 5 2 1 for configuration instructions To set up Cisco CallManager if you use a gatekeeper to route calls perform the following general steps Create a gatekeeper device that points to the gatekeeper associated with the Cisco IPVC MCU Create an H 225 Gatekeeper Controlled trunk for the Cisco IPVC MCU Create a route pattern to route calls to the H 225 Gatekeeper Controlled trunk for the Cisco IPVC MCU Gathering Configuration Values Step 1 Make a note of the following e The service code for Cisco MeetingPlace conferences that you specified in the Cisco IPVC MCU e The IP address or hostname of the Cisco IPVC MCU e The IP address or hostname of the H 323 gatekeeper Adding an H 323 Gatekeeper Step 1 Step 2 Step 3 Step 4 Launch and log in to the Cisco CallManager Administration interface Choose Device gt Gatekeeper Click Add a New Gatekeeper Enter options Field Value Host Name IP Address IP address of the gatekeeper that your Cisco IPVC MCU is registered to Description A name that identifies this gatekeeper Enable Device Check the check box Other options Values as appropriate for your environment I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release
40. This number appears by default in the of video callers field on the scheduling form of users whose profiles allow them to schedule video conferences If users do not change this value when they schedule a conference this number of video ports will be scheduled for that conference 0 zero or any number between 2 and the maximum number of video ports in the system that can be scheduled The number of ports that can be scheduled in advance is the total number of ports minus the number of ports designated as floater ports plus the number of overbook ports By default this parameter is set to zero Do not enter 1 Cisco MeetingPlace will not schedule a conference that specifies a single video port Entering a large number into this field may limit the availability of ports and simultaneous conferences In MeetingTime click the Configure tab then click Scheduling Parameters then scroll down in the panel on the right to the Video meetings heading Default of ports to schedule field Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration About Managing Video Conferencing Resources W Table 4 2 Conference and Port Parameters continued Parameter Values Where Specified Number of video floater This number cannot be zero It In MeetingTime click the Configure ports in the system
41. U to reserve for each conference as follows a In the Reserved number of parties field enter 2 amp Note One of these ports is reserved for the Cisco MeetingPlace server P Tip You can ascertain the maximum number of ports this service can support by entering 200 in the Maximum number of parties field and choosing OK at the bottom of the page The error message that appears indicates the maximum number of ports the current configuration allows based on the video bandwidth value specified in the Conference Views section b In the Maximum number of parties field enter the total number of Cisco IPVC MCU ports that are available for conferences Setting Audio Indications We recommend that you enable all audio indication parameters Step 1 Click the Indications button The Indications Settings dialog box appears Step2 Make sure that all parameters are checked Step3 Click OK Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 37 Chapter3 Installing Cisco MeetingPlace Video Integration E Before You Install Making Sure that a Conference Password Is Not Required Step 1 Click the Management button The Management Settings dialog box appears Step2 Make sure that password related parameters are unchecked Step3 Click OK The Add Services dialog box appears Setting Conference View Parameters When you set view parameters use the Cisco Meetin
42. art of your network environment MeetingPlace H 323 SIP IP Gateway can register itself directly to the H 323 gatekeeper For instructions on configuring the Cisco MeetingPlace H 323 SIP IP Gateway for use with an H 323 gatekeeper see the Administrator s Guide for Cisco MeetingPlace H 323 SIP IP Gateway Release 5 2 1 If it is correctly configured the H 323 SIP IP Gateway appears in the endpoint registration table in the gatekeeper If your Cisco MeetingPlace system includes more than one Cisco MeetingPlace H 323 SIP IP Gateway and if the gateways are connecting to a gatekeeper the E 164 number of each MeetingPlace H 323 SIP IP Gateway must be unique The E 164 numbers do not need to be unique if they connect to Cisco CallManager Step 1 If the Cisco MeetingPlace H 323 SIP IP Gateway is not already connected to your network use the information in this section to configure all necessary components Configuring Load Balancing Configurations for Video Conferencing In Cisco MeetingPlace deployments for large numbers of users multiple Cisco MeetingPlace Web Conferencing servers can be configured in clusters and meetings are distributed among the servers in a cluster However you can install Cisco MeetingPlace Video Integration on only one of those Cisco MeetingPlace Web Conferencing servers and meetings that include video conferencing must be held on that server Meetings that are scheduled with video ports are automatically held on the se
43. as not yet started the conference at the time a participant joins the video conference video participants will stay in the video waiting room until the organizer starts the voice or web conference As with data and voice conferencing no in meeting functionality is available to conference participants in the waiting room How Users Join A Cisco MeetingPlace Video Conference Participants should always start their video endpoints before attempting to join the Cisco MeetingPlace video conference Users of Apple computers should always dial in from their video endpoints If participants join a single conference with both an audio only device and a video endpoint they should mute one or the other Participants can join the video conference in any of several ways described in the following sections About Attending Video Conferences by Outdialing from Cisco MeetingPlace Web Conferencing In Cisco MeetingPlace Web Conferencing users can join the video conference in several ways e From the Current Meeting page by clicking the Connect button e From the meeting room by clicking the Connect button e From the meeting room by choosing Connect from the Personal menu In each case users enter the number for their video endpoint if it is not automatically entered then click Connect For users of ISDN endpoints the number of their video endpoint must be preceded by the appropriate service prefix defined on the Cisco IPVC PRI Gateway For information see
44. ater ports 1 3 video overbook ports 1 3 views view active speaker 5 8 5 9 view multiple people 5 8 5 9 video controls 1 4 video endpoints about 1 3 address 4 11 functions of 2 4 H 323 3 2 3 6 4 11 illustration 2 5 installing 3 13 ISDN 3 2 3 13 3 14 3 19 4 2 4 11 4 12 prerequisites before installing Cisco MeetingPlace Video Integration 3 2 SCCP 3 2 3 6 3 13 4 11 6 6 setting up 5 2 verifying connection to Cisco IPVC MCU 3 3 video floater ports 1 3 2 5 video link about 2 2 displaying in video conferencing 5 8 function of 2 3 in video conferences 1 3 problems 6 5 video overbook ports 1 3 2 5 video phone numbers 4 2 video ports changing settings 4 9 configuring video floater ports 4 7 to 4 8 default number scheduled 4 4 4 6 floater 4 4 4 7 maximum number of schedulable 4 4 4 6 overbook 4 4 4 7 4 8 to 4 10 used when scheduling video conferences 2 5 video service code 4 2 Integration 2 8 voice activated conference views visual images in Cisco MeetingPlace Video 3 6 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01
45. ation of Cisco MeetingPlace Video Integration page 4 3 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 lt OL 6280 01 Chapter6 Troubleshooting Problems During a Video Conference W Problem Telephone keypad commands do not work for example 5 to mute Solution This is correct behavior Video endpoints are connected to the Cisco IPVC MCU not directly to the Cisco MeetingPlace audio server so Cisco MeetingPlace key commands do not apply Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I o1 6280 01 g eo Chapter6 Troubleshooting E Problems During a Video Conference Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Cu OL 6280 01 A ad hoc video conferencing adding to existing conference 1 3 and load balancing 3 12 attending 5 6 to 5 7 initiating and joining 1 4 joining 2 7 scheduling 5 3 Allow Internet Access parameter about 4 12 5 4 attending meetings dialing in 2 6 2 7 outdialing 2 7 video conferences 1 3 attending video conferences about 2 7 5 4 to 5 7 ad hoc 5 6 to 5 7 dialing in 5 6 outdialing 5 5 password protected meetings 5 7 restricted meetings 5 7 troubleshooting 6 6 using Cisco VT Advantage 5 6 audio codecs see codecs INDEX setting value for Cisco MeetingPlace Video Integration 4 10 breakout sessions entering 5 9 bandwidth changing in Cisco MeetingPlace Video Integratio
46. ce service prefix that identifies Cisco MeetingPlace conferences on the Cisco IPVC MCU plus the standard Cisco MeetingPlace Meeting ID for that conference This Meeting ID is used by the gatekeeper or Cisco CallManager to route incoming calls for this conference over the network to the Cisco IPVC MCU Conferences cannot be created by dialing in to the Cisco IPVC MCU unless the meeting has been scheduled on Cisco MeetingPlace audio server If a participant dials in to the Cisco IPVC MCU to start a conference the Cisco IPVC MCU sends information about the new video conference to Cisco MeetingPlace Video Integration If the conference has not been scheduled in Cisco MeetingPlace is not currently in session or is outside the guard times of a scheduled meeting Cisco MeetingPlace Video Integration tells the Cisco IPVC MCU not to create the conference How the Link Between the Cisco IPVC MCU and the Cisco MeetingPlace Audio Server Is Established Note When the first video participant joins an authorized video conference either by outdialing from the Cisco MeetingPlace Web Conferencing meeting room or by dialing in to the Cisco IPVC MCU Cisco MeetingPlace creates the link that connects the audio channel of the video conference and the audio channel of the Cisco MeetingPlace audio server To initiate this link Cisco MeetingPlace Video Integration tells the Cisco MeetingPlace audio server to outdial to the Cisco IPVC MCU the call is routed throug
47. cessors to use with Cisco MeetingPlace Verifying that Video Endpoints Can Connect to the Cisco IPVC MCU Step 1 Step 2 Endpoints must be able to join video conferences on the Cisco IPVC MCU before Cisco MeetingPlace Video Integration can run If you have questions about routing calls through the gatekeeper and you use a Cisco IOS H 323 Gatekeeper see the Cisco IOS H 323 Configuration Guide Follow the instructions in the documentation for your Cisco IPVC MCU to have each video endpoint dial in to a video conference Follow the instructions in the documentation for your Cisco IPVC MCU to have the Cisco IPVC MCU call each video endpoint Creating a Cisco IPVC MCU User for Cisco MeetingPlace Step 1 Step 2 Step 3 Create a username and password that Cisco MeetingPlace Video Integration will use to log in to the Cisco IPVC MCU Log in to the Cisco IP VC Administrator of the Cisco IPVC MCU that you want Cisco MeetingPlace to use Click Board or Device on the sidebar Click the Users tab I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter3 Installing Cisco MeetingPlace Video Integration Before You Install Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Click the Add button The Add User dialog box appears In the User name field enter the name that you want the Cisco MeetingPlace Web Conferencing server to use to log in to the Cisco IPV
48. co IPVC MCU Overview of Cisco MeetingPlace Video Integration Cisco MeetingPlace Video Integration is a separately licensed add on to Cisco MeetingPlace conferencing that integrates the voice and web conferencing capabilities of Cisco MeetingPlace with the video conferencing functionality provided by the Cisco IPVC Multipoint Control Unit MCU Voice web and video conference participants interact seamlessly in a single rich media conference The visual channel of the video conferencing medium is handled entirely by the Cisco IPVC MCU and runs parallel to the voice and web conference All media video voice and data are linked but independent so that each stream maintains its full feature set and functional richness The following steps provide a simplified overview of how the Cisco MeetingPlace Video Integration solution works in a system that includes e mail notifications 1 You set up user profiles in Cisco MeetingPlace that control who can schedule video conferences 2 Users whose profile authorizes them to schedule video conferences submit a single Cisco MeetingPlace form to schedule a meeting that includes video voice and web conferencing functionality Users can require passwords or specify that only profiled or invited users can attend 3 Cisco MeetingPlace keeps track of available conferencing resources including resources available on the Cisco MeetingPlace audio server and video resources on the Cisco IPVC MCU I
49. co MeetingPlace Video Integration to work If you have problems first verify that each of these systems is working correctly independently of the Cisco MeetingPlace Video Integration e Create and attend an audio and web conference in Cisco MeetingPlace e Create and attend a video conference on the Cisco IPVC MCU If you have already configured the Cisco IPVC MCU to allow Cisco MeetingPlace to control its resources you cannot test the independent video conferencing functionality until you disable the authorization you set in the External conference authorization policy field on the Cisco IPVC MCU e Check to be sure all components are configured correctly for Cisco MeetingPlace Video Integration according to the instructions in Chapter 3 Installing Cisco MeetingPlace Video Integration e Check the eventlog for errors and warnings e Use the gweptrace CLI command for Cisco MeetingPlace Audio Server to look for items related to the Cisco MeetingPlace Video Integration These items are identified by MPVidSve Problems Configuring and Initiating Cisco MeetingPlace Video Integration Problem Cisco MeetingPlace Video Integration failed to initialize Solution Cisco MeetingPlace Video Integration was unable to do at least one of the following and will continue to attempt to initialize until it is successful or the Cisco MeetingPlace Video Integration service is stopped Specific error messages for each follow this Problem Solution
50. co MeetingPlace video conferencing from a nontechnical perspective It assumes all necessary hardware and software are up and running Specific information includes e Supported Meeting Types page 5 1 e About Setting Up End Users for Video Conferencing in Cisco MeetingPlace page 5 2 e About Scheduling Video Conferences page 5 3 e About Attending Cisco MeetingPlace Video Conferences page 5 4 e Video Features and Functions in the Meeting Room During the Conference page 5 7 e Information for End Users page 5 10 Supported Meeting Types Cisco MeetingPlace video capability is available for the meeting types listed in Table 5 1 for more information about these meeting types see the Administrator s Guide for Cisco MeetingPlace Audio Server Release 5 3 Table 5 1 Supported Meeting Types Meeting Type Video Conferencing Behavior Standard scheduled meetings As described in this document Recurring meetings As described in this document Immediate meetings Video conferences are not scheduled with immediate meetings but can be created and attended on an ad hoc basis See About Attending Ad Hoc Video Conferences page 5 6 for requirements Other behavior is as described in this document Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 EN Chapter5 Using Cisco MeetingPlace Video Conferencing About Setting Up End Users for Video Conferencing in Cisco MeetingPlace Mee
51. conds of the video conference from the time the first video participant entered the conference to the time the last video participant left plus 5 minutes Statistics in this report include the link between the Cisco MeetingPlace audio server and the Cisco IPVC MCU This link is called videolink Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 _ Chapter 4 Configuring and Managing Cisco MeetingPlace Video Integration Table 4 6 Video Conferencing Statistics Statistic About Video Conferencing Statistics To View This Information For the range of dates you choose which unidentified participants attended meetings via video endpoint and when each participant entered and left the video conference In MeetingTime click the Report tab then click Raw Participant Join Leave Info in the panel on the left In the window on the right in the Values column click an option such as the start date or end date for your report then enter a value and click OK You cannot change items that are written in italics Choose a value for each option you desire Finally click Generate Report Each line in this report represents one participant in one conference A conference is listed as many times as there were participants in that conference In the Device column number 4084 indicates a video endpoint Therefore if 4 lines for a particular conference list 4084 in the Device column then 4
52. conferences control 2 6 conference views continuous presence 3 6 setting parameters 3 8 to 3 11 voice activated 3 6 continuous meetings and video conferencing 5 2 continuous presence conference views 3 6 D data conferencing card 3 2 DMZ configurations 2 4 3 17 4 12 6 7 configurations for scheduling video conferences 5 4 using with Cisco MeetingPlace Video Integration 3 17 4 12 E Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 E 164 number installation value about 3 18 and endpoint address 4 11 and troubleshooting video conferences 6 7 ejecting a participant 5 9 e mail notifications using with video conferencing 1 2 1 4 5 5 EMP processor 3 6 ending video conferences 5 10 endpoints setting address for video conferencing 5 2 eventlog viewing 6 1 extending video conferences 1 3 5 10 F firewall see also DMZ configurations floater ports see also video floater ports G G 729 codec 3 2 H 225 trunk creating for Cisco IPVC MCU 3 16 H 320 video endpoints 2 3 H 323 Gatekeeper about 3 2 configuring to work with Cisco MeetingPlace Video Integration 3 12 Index W using the service prefix 2 6 using with Cisco MeetingPlace Video Integration 2 3 2 4 video endpoints 3 2 3 6 4 11 immediate meetings and video conferencing 5 1 5 3 ISDN video endpoints 3 2 3 13 3 14 3 19 4 2 4 11 4 12 IVR prompts 4 2 J joi
53. conferencing statistics e The number of video ports scheduled nVideoPortsReq e The number of video ports actually used ActNum VideoPorts e The total number of seconds of video attended by all video participants in that conference Tot VideoPortSecs In MeetingTime click the Report tab then click Raw Meeting Details Info in the panel on the left In the window on the right in the Values column click an option such as the start date for your report then enter a value and click OK Choose a value for each option you desire You cannot change items that appear in italics Finally click Generate Report Statistics in this report do not include the link between the Cisco MeetingPlace audio server and the Cisco IPVC MCU For each conference in the range of dates you choose view or save the following video conferencing statistic e The length of the video conference In MeetingTime click the Report tab then click Raw Mtg Participant Info in the panel on the left In the window on the right in the Values column click an option such as the start date for your report then enter a value and click OK You cannot change items that appear in italics Choose a value for each option you desire Finally click Generate Report Look for videolink in the uid column for the conferences confnum that you are interested in the value in the nVSecInConf column for the videolink row for that conference is the length in se
54. cts All Cisco IPVC products and components http www cisco com univercd cc td doc product ipvc index htm Cisco IOS H 323 Gatekeeper Cisco IOS H 323 Configuration Guide http www cisco com univercd cc td doc product software ios 123 123cgcr vvfax_c callc_c h323_ c 323confg Sgkconf htm Or look for the link on the following page http www cisco com univercd cc td doc product software ios 123 123cgcr vcl htm Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 ia E OL 6280 01 Chapter1 Introducing Cisco MeetingPlace Video Integration Release 5 3 Additional References W Cisco CallManager Release 4 1 documentation http www cisco com univercd cc td doc product voice c_callmg 4_1 index htm Release 4 0 documentation http www cisco com univercd cc td doc product voice c_callmg 4_0 index htm Cisco IP Video Telephony Solution Reference Network Design SRND for Cisco CallManager Release 4 0 http www cisco com application pdf en us guest netsol ns268 c649 ccmigration_09186a008026c 609 pdf Cisco VT Advantage http www cisco com univercd cc td doc product voice c_ipphon english ipcvl index htm Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 g ois Chapter1 Introducing Cisco MeetingPlace Video Integration Release 5 3 E Additional References Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 ie E OL 6280 01
55. d VCO are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0406R Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Copyright 2004 2006 Cisco Systems Inc All rights reserved CHAPTER 1 CHAPTER 2 CHAPTER 3 Introducing Cisco MeetingPlace Video Integration Release 5 3 1 1 Audience 1 1 Scope 1 1 Naming Conventions Used in This Guide 1 2 Overview of Cisco MeetingPlace Video Integration 1 2 Features and Benefits of Cisco MeetingPlace Video Integration 1 3 Additional References 1 4 Cisco MeetingPlace Video Integration Components and Process 2 1 Overview of Components 2 1 Supported Cisco MeetingPlace System Configurations 2 4 About the Cisco MeetingPlace Video Conferencing Process 2 4 How Video Conferences Are Scheduled 2 5 How Video Conferences Start 2 6 How Video Conferences Run 2 8 About Displaying the Status and Options of Video Participants in the Meeting Room 2 8 How Cisco MeetingPlace Video Integration Tracks Port Availability 2 8 How Video Conf erences End 2 9 Installing Cisco MeetingPlace Video Integration 3 1 Before You Install 3 1 Making Sure Component Systems Are Up and Running 3 1 Verifyin
56. deo Use page 4 10 Users see video options when they schedule meetings only if their Cisco MeetingPlace profiles are enabled for video conferencing Users without Cisco MeetingPlace profiles cannot schedule video conferences Users do not need a Cisco MeetingPlace profile to attend video conferences In MeetingTime you can set or change the video conferencing bandwidth for groups and individual users and set or change the default video conferencing endpoint address for each user Users can set or change their video conferencing bandwidth and default endpoint address in Cisco MeetingPlace Web Conferencing on the Account Basics page if the optional Account link is displayed allowing access to that page The endpoint address can be a phone number or an H 323 endpoint address The endpoint address must be less than 128 digits however some endpoints require fewer than 128 digits For details about administrative functions in MeetingTime and Cisco MeetingPlace Web Conferencing see the Administrator s Guide for Cisco MeetingPlace Audio Server Release 5 3 and the Administrator s Guide for Cisco MeetingPlace Web Conferencing Release 5 3 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 Chapter 5 Using Cisco MeetingPlace Video Conferencing About Scheduling Video Conferences W About Scheduling Video Conferences All aspects of Cisco MeetingPlace conferences data voice and video mus
57. e Step 1 Use the information in this section to calculate the number of video overbook ports Step2 Enter the number of video overbook ports in the Video overbook ports field in MeetingTime Click the Configure tab then click Server Configuration then scroll down in the panel on the right to Video overbook ports About Managing User Profiles for Video Use Use profile settings for users and groups to manage video conferencing resources and simplify video conferencing for users Users can be assigned to groups to simplify assigning privileges and parameters Enter settings in the MeetingTime application using the table in this section Manage the use of video resources by doing the following e Controlling which users and groups can schedule video conferences There are no restrictions on attending video conferences e Prioritizing bandwidth use by assigning profiled users and groups default bandwidths By default video conferencing is not enabled in user profiles and video endpoint bandwidth is set to the maximum 384 kbps Table 4 4 shows settings for groups Table 4 5 shows settings for individual profiled users Table 4 4 Available Settings For Each Group Item Values Where to Configure in MeetingTime Allow Video Scheduling No In the specific User Group profile in Yes the Restrictions section Endpoint Bandwidth 128K In the specific User Group profile in This value is the default bandwidth 256K Hie Vaden Meting s
58. e b In the Allow conference creation using field click Scheduler Web Control API and dial in c In the Allow conference joining using field click Invite and dial in d In the Dial in conference terminates when field click Last participant leaves Click the Advance button We recommend that you check Disconnect participants on communications ICMP failure and click Audio failure in the Disconnect on field To save these settings to memory click Upload Setting the Audio Indication Interval Optional If video participants join a conference that has not yet started they must wait in the waiting room To play an announcement while participants wait set the following parameter Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Eg OL 6280 01 Chapter3 Installing Cisco MeetingPlace Video Integration Step 1 Step 2 Step 3 Step 4 Before You Install W Click MCU then click Settings Click the Advanced button Click the Commands button The Advanced Command dialog box appears In the Advanced Command dialog box do the following a Inthe Available commands window click Audio indication interval Your selection appears in the Command field b In the Parameter field enter the value in milliseconds that you want Cisco MeetingPlace to announce to video participants that they are in the waiting room and that the conference has not formally started je Ti
59. e Video Integration 3 2 using with Cisco MeetingPlace Video Integration 2 2 Cisco MeetingPlace for Lotus Notes using with Cisco MeetingPlace Video Integration 2 3 2 4 Cisco MeetingPlace for Outlook attending video conferences 5 5 configuring to work with Cisco MeetingPlace Video Integration 3 14 using with Cisco MeetingPlace Video Integration 2 3 2 4 Cisco MeetingPlace H 323 SIP IP Gateway changing settings for Cisco MeetingPlace Video Integration 4 3 configuring to work with Cisco MeetingPlace Video Integration 3 12 troubleshooting with Cisco MeetingPlace Video Integration 6 5 using with Cisco MeetingPlace Video Integration 2 2 2 4 Cisco MeetingPlace SMTP E Mail Gateway 4 using with Cisco MeetingPlace Video Integration 2 using with video conferencing 5 6 Cisco MeetingPlace Video Integration about 1 2 prerequisites before installing 3 1 system configurations 2 4 uninstalling 3 19 Cisco MeetingPlace Web Conferencing installing prerequisites for Cisco MeetingPlace Video Integration 3 2 using with Cisco MeetingPlace Video Integration 2 3 2 4 Cisco VT Advantage as a video endpoint for Cisco MeetingPlace Video Integration 3 13 attending video conferences 5 6 documentation 1 5 troubleshooting with Cisco MeetingPlace Video Integration 6 8 using with Cisco MeetingPlace Video Integration 1 3 codecs audio 3 11 6 7 bandwidth 3 11 G 729 3 2 3 13 negotiation priority 3 11 sound quality 3 11
60. e 3 5 Several factors affect video conferencing resource availability Manage the availability of ports and conferences by doing one or more of the following e Configuring the MeetingPlace service on the Cisco IPVC MCU to use nonresource intensive features For information see the Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Administrator Guide Version 3 2 and Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Release Notes for Release 3 5 For example on the Settings gt Basics page set the Number of SCCP ports to 0 e Changing the number of video floater ports available See About Configuring the Number of Video Floater Ports page 4 7 e Changing the number of video overbook ports available See Optional Configuring the Number of Overbook Ports page 4 8 e Raising or lowering the default and maximum number of video ports users can schedule See Table 4 2 on page 4 5 e Restricting user access to video conferencing resources See About Managing User Profiles for Video Use page 4 10 e Modifying the default bandwidth of participant connections See About Managing User Profiles for Video Use page 4 10 Table 4 2 contains conference and port parameters For more information about MeetingTime see the Administrator s Guide for Cisco MeetingPlace Audio Server Release 5 3 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 maa E OL 6280 01 _ Chapter 4 Configuring and Managing Cisco
61. e via its IP address Run the Cisco MeetingPlace Video Integration Setup exe and follow the prompts Enter the values that you collected in Gathering Installation Values page 3 18 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 Chapter 3 Installing Cisco MeetingPlace Video Integration Step 6 Step 7 Step 8 Uninstalling Cisco MeetingPlace Video Integration W All Cisco MeetingPlace services will restart automatically after the installation is complete Click the refresh button in the Services window to update the view To see if your system is configured correctly click the orange Cisco MeetingPlace icon in the system tray at the bottom of the computer screen and choose Eventlog If the installation is configured properly this message appears Cisco MeetingPlace Video Integration gt CConferenceTechnologyProvider initialize STATUS Cisco MeetingPlace Video Integration READY to receive requests from MPAgent Configure the following parameters Parameter See If your Cisco IPVC system supports ISDN Table 4 1 Video Conferencing Access endpoints configure the video phone number Information Floater and overbook ports About Configuring Port Parameters page 4 7 The maximum number of video ports that users Table 4 2 Conference and Port Parameters can schedule for a conference The default number of video ports to schedule for Table 4 2 Confer
62. ec see the online help for the Cisco IPVC MCU Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 E OL 6280 01 Chapter 3 Installing Cisco MeetingPlace Video Integration Step 1 Step 2 Step 3 Step 4 amp Before You Install W We do not recommend changing settings in the Cisco IPVC MCU after users have begun to schedule conferences via Cisco MeetingPlace if such changes reduce the number of available video conferences or ports Before changing the settings in the Cisco IPVC MCU see Changing Settings in Other Components page 4 3 To configure your Cisco IPVC MCU to provide video content for Cisco MeetingPlace conferences you must do the following in this order Verify that all video endpoints can connect to a conference on the Cisco IPVC MCU and that the Cisco IPVC MCU can call out to all video endpoints Create a Cisco IPVC MCU user for Cisco MeetingPlace Set Cisco IPVC MCU management parameters that are required to support Cisco MeetingPlace Reserve ports for Cisco MeetingPlace conferences Specify that only authorized users can use the Cisco IPVC MCU to create video conferences In this case only Cisco MeetingPlace will be authorized to create video conferences Enable the Cisco IPVC MCU to generate an announcement for the Cisco MeetingPlace Waiting Room Create a Cisco IPVC MCU service for Cisco MeetingPlace Note You cannot stack embedded Cisco IPVC media pro
63. ecifying User and Group Profile Information 4 13 About Video Conferencing Statistics 4 13 Viewing Video Conferencing Statistics 4 14 CHAPTER 5 Using Cisco MeetingPlace Video Conferencing 5 1 Supported Meeting Types 5 1 About Setting Up End Users for Video Conferencing in Cisco MeetingPlace 5 2 About Scheduling Video Conferences 5 3 Who Can Schedule Video Conferences 5 3 When Video Conferences Can Be Scheduled 5 3 How Users Schedule Video Conferences 5 3 About Rescheduling Video Conferences 5 4 About Attending Cisco MeetingPlace Video Conferences 5 4 How Users Join A Cisco MeetingPlace Video Conference 5 5 Video Features and Functions in the Meeting Room During the Conference 5 7 About Modifying the Video Transmission 5 8 About Modifying the Video Transmission of Other Participants 5 9 About Recording a Video Conferencing Session 5 9 About Entering a Breakout Session 5 9 About Participating in Lecture Style Meetings 5 9 About Extending a Video Conference 5 10 About Leaving a Video Conference 5 10 About Ending a Video Conference 5 10 Information for End Users 5 10 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 Contents W CHAPTER 6 Troubleshooting 6 1 Viewing the Eventlog 6 1 Setting the Level of Logging Detail 6 1 General Troubleshooting Guidelines 6 2 Problems Configuring and Initiating Cisco MeetingPlace Video Integration 6 2 Problems Scheduling a Video Conference 6 5 Probl
64. ection for the group to which a user has i 384K Default been assigned For more information about bandwidth use see About Video Conferencing Bandwidth page 4 12 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Po i OL 6280 01 _ Chapter 4 Configuring and Managing Cisco MeetingPlace Video Integration Table 4 5 Configure For Each User About Managing User Profiles for Video Use Item Values Where to Configure Allow video scheduling No In the profile of the user Users who are allowed to schedule Yes in the Restrictions meetings will see the video scheduling option when they schedule a meeting Otherwise the video scheduling option will not appear on the scheduling form Group Dflt Group Default section Endpoint Bandwidth The default video endpoint bandwidth of this user For more information about bandwidth use see About Video Conferencing Bandwidth page 4 12 e 128 kbps e 256 kbps e 384 kbps e Group Dflt Group Default the bandwidth set for the group to which this user is assigned The default bandwidth is 384kbps In the profile of the user in the Video Meetings section Endpoint Address Default video endpoint address that Cisco MeetingPlace outdials to bring the user into the video conference Entering a value for this parameter simplifies for users the process of attending video conferences For H 323 or SCCP endpo
65. eduling video conferences in MeetingTime Cisco MeetingPlace for Outlook Cisco MeetingPlace for Lotus Notes and Cisco MeetingPlace Web Conferencing see the see the Administrator s Guide for Cisco MeetingPlace Audio Server Release 5 3 or the online help for Cisco MeetingPlace for Outlook Cisco MeetingPlace for Lotus Notes or Cisco MeetingPlace Web Conferencing The following caveats apply to scheduling video conferences e To schedule a video conference the meeting scheduler must include at least 2 video callers on the scheduling form If the necessary number of video or audio ports is unavailable Cisco MeetingPlace will not schedule the meeting e The number of ports reserved for a video conference cannot be changed while the meeting is in session although it may be possible for additional participants to join the video conference on an ad hoc basis See About Attending Ad Hoc Video Conferences page 5 6 e Users of Cisco MeetingPlace clients earlier than Release 5 3 cannot schedule conferences that include video capability However they may be able to attend video conferences See About Attending Ad Hoc Video Conferences page 5 6 e Cisco MeetingPlace cannot reserve video ports when an immediate or reservationless meeting is scheduled However it may be possible for participants to initiate video conferencing on an ad hoc basis See About Attending Ad Hoc Video Conferences page 5 6 I OL 6280 01 Administrator s Guide for
66. efixes appear automatically on the IP VC Administrator Services page for new Cisco IPVC MCUs However these services do not appear when you upgrade your Cisco IPVC MCU to Release 3 5 24 To display these services you must use the restore factory defaults option In doing so you will lose your current configuration To install the Cisco MeetingPlace service templates on an existing Cisco IPVC MCU installation and erase existing services Run the Cisco IPVC MCU installer At the first install screen click Customize Check the MCU Config File check box Continue with the installation After installation log in to the Cisco IPVC MCU as administrator Click MCU on the sidebar and click the Services tab In the Services tab choose the appropriate template for your needs Voice Activated allows participants to View Active Speaker while Continuous Presence allows participants to View Multiple People These settings are available to participants in the web conferencing meeting room Supported Processors Allow Dynamic Service Prefix Supported Views Endpoints Required Format Scheme 887 Voice Activated and H 323 MP H 261 Unchecked Continuous Presence 888 Voice Activated SCCP MP H 263 Checked H 323 889 Voice Activated and SCCP MP and H 263 Checked for both Continuous Presence H 323 EMP views Review the remaining topics in About Configuring the Cisco IPVC MCU to Use Cisco MeetingPlace and make additional conf
67. egration This guide does not describe in detail how to set up Cisco MeetingPlace audio and web conferencing nor does it describe how to set up or configure the Cisco IPVC MCU or any of its components including H 323 gatekeepers video endpoints or gateways Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 EN Chapter1 Introducing Cisco MeetingPlace Video Integration Release 5 3 Naming Conventions Used in This Guide This guide also does not describe in detail how to configure Cisco CallManager Cisco IPVC video conferencing Cisco CallManager and Cisco MeetingPlace audio and web conferencing systems must be up and running before you install Cisco MeetingPlace Video Integration For information on any of the preceding systems see the documents listed in Additional References page 1 4 Naming Conventions Used in This Guide The following products and components appear frequently in this guide Official Name Abbreviation Cisco MeetingPlace 8100 Series server with Cisco MeetingPlace audio server Cisco MeetingPlace Audio Server Release 5 3 software Cisco MeetingPlace Web Conferencing Cisco MeetingPlace Web Conferencing Release 5 3 Cisco MeetingPlace MeetingTime Release 5 3 MeetingTime Cisco MeetingPlace for Lotus Notes Release 5 3 Cisco MeetingPlace for Lotus Notes Cisco MeetingPlace for Outlook Release 5 3 Cisco MeetingPlace for Outlook Cisco IPVC MCU 3 5plus Cis
68. ems Joining a Video Conference 6 5 Problems During a Video Conference 6 7 INDEX Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 ii E Contents Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 a OL 6280 01 CHAPTER 1 Introducing Cisco MeetingPlace Video Integration Release 5 3 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 describes Cisco MeetingPlace Video Integration This chapter contains the following topics e Audience page 1 1 e Scope page 1 1 e Naming Conventions Used in This Guide page 1 2 e Overview of Cisco MeetingPlace Video Integration page 1 2 e Features and Benefits of Cisco MeetingPlace Video Integration page 1 3 e Additional References page 1 4 Audience This guide is intended for Cisco MeetingPlace system administrators who are familiar with the following products which are prerequisites for Cisco MeetingPlace Video Integration e Cisco MeetingPlace 8100 Series servers and the Cisco MeetingPlace MeetingTime software application e Cisco MeetingPlace Web Conferencing e Other Cisco MeetingPlace integration products that are part of the Cisco MeetingPlace system e Cisco CallManager if your environment includes this product e Cisco IPVC MCU 3 5plus and its required components Scope This guide describes how to install configure manage and troubleshoot the Cisco MeetingPlace Video Int
69. ence and Port Parameters each conference User profiles About Managing User Profiles for Video Use page 4 10 Uninstalling Cisco MeetingPlace Video Integration To uninstall Cisco MeetingPlace Video Integration use Add Remove Programs in the Control Panel or run the installer again The uninstall process will automatically stop the Cisco MeetingPlace Web Conferencing service and other Cisco MeetingPlace services including the Cisco MeetingPlace Video Integration service If you plan to reinstall Cisco MeetingPlace Web Conferencing and Cisco MeetingPlace Video Integration uninstall Cisco MeetingPlace Video Integration first then uninstall Cisco MeetingPlace Web Conferencing All services will automatically start again when the uninstallation is complete I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter3 Installing Cisco MeetingPlace Video Integration Uninstalling Cisco MeetingPlace Video Integration Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 M320 By OL 6280 01 CHAPTER i Configuring and Managing Cisco MeetingPlace Video Integration This chapter contains the following information e About the Cisco MeetingPlace MeetingTime Software Application page 4 1 e About Video Conferencing Access Information page 4 1 e About Changing System Configuration Settings page 4 2 e About Managing Video Conferencing Resources page 4 4 e
70. end that your users keep their Meeting IDs short enough to work with that limit About Rescheduling Video Conferences Meeting schedulers can reschedule meetings that include video capability in the same way they reschedule meetings that do not include video conferencing Required conditions for scheduling video conferences also apply to rescheduling them About Attending Cisco MeetingPlace Video Conferences Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 A Cisco MeetingPlace conference must exist before a user can initiate the associated video conference The Cisco MeetingPlace conference can be scheduled in advance or started as an immediate or reservationless meeting The video conference starts as soon as one person joins the video conference OL 6280 01 Chapter 5 Using Cisco MeetingPlace Video Conferencing About Attending Cisco MeetingPlace Video Conferences W For participants who attend via a desktop video endpoint the video image appears separately in the window of their desktop video endpoint not in the Cisco MeetingPlace web conferencing meeting room window Profiled users connect with the bandwidth specified in their profile or with the default bandwidth if their profile does not specify a bandwidth Guest connections enter with the default bandwidth you specified in MeetingTime About Attending Reservationless Meetings If the meeting is reservationless and the organizer h
71. ew the value In MeetingTime click the Configure tab then Server Configuration then scroll down in the panel on the right to Video conference ports For information on Cisco IPVC MCU hardware and configuration see the Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Administrator Guide Version 3 2 and Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Release Notes for Release 3 5 I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration About Managing Video Conferencing Resources Table 4 2 Conference and Port Parameters continued Parameter Values Where Specified Maximum number of video ports that users can schedule for a conference 2 to the maximum number of ports that can be scheduled in advance The number of ports that can be scheduled in advance is the total number of ports minus the number of ports designated as floater ports plus the number of overbook ports Entering a large number into this field may limit the availability of ports and simultaneous conferences Entering 0 means that video conferences cannot be scheduled In MeetingTime click the Configure tab then Scheduling Parameters then scroll down in the panel on the right to the Video meetings heading Max ports per meeting field Default number of video ports to schedule for each conference
72. f there are sufficient resources on both systems to accommodate a scheduler s request Cisco MeetingPlace schedules the meeting and sends notifications to the invitees These notifications include the information participants need in order to access all conference media Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 E OL 6280 01 Chapter 1 Introducing Cisco MeetingPlace Video Integration Release 5 3 Features and Benefits of Cisco MeetingPlace Video Integration W At the scheduled meeting time invitees use the information in the meeting notification to join each aspect of the conference the Cisco MeetingPlace web and voice conferences and the video conference hosted on the Cisco IPVC MCU Video participants attend the video aspect of the conference via a room based video system or via IP video cameras on their desktop such as Cisco VT Advantage Participants can join the different media using any of several methods Cisco MeetingPlace initiates the voice conference on the Cisco MeetingPlace system and the video conference on the Cisco IPVC MCU and establishes the link that joins the audio of the video conference with the audio of the voice conference After participants are in the integrated conference audio only and video participants can converse seamlessly with each other Video participants can control their audio and video transmission and display from within the Cisco MeetingPlace web conferenc
73. fication templates see the Administrator s Guide for Cisco MeetingPlace for Outlook Release 5 3 When the system includes Cisco MeetingPlace Video Integration three video specific templates are used By default these templates include parameters for dial in numbers for IP and ISDN video endpoints They also direct users to join the web conference first then join the video or voice conference This is the preferred method Users who join the video conference from within the web conference have full access to the video controls and features in the web conferencing meeting room You can remove information that is not applicable or add special instructions or other information that your users can use to attend conferences that include video Examine the three video specific notification templates to determine whether they have by default the information that your video users need If not customize the video related meeting notifications Optional Configuring Cisco MeetingPlace for Lotus Notes Step 1 If your Cisco MeetingPlace system includes Cisco MeetingPlace for Lotus Notes perform the tasks in this section If not skip this section The following steps provide a general overview For complete instructions see the Administrator s Guide for Cisco MeetingPlace for Lotus Notes Release 5 3 Configure the video related settings in the MeetingPlace Server Agent database MPSA nsf e MeetingPlace Functionality Settings Hide
74. files managing for video use 4 10 to 4 13 used to schedule video conferences 5 2 video conferencing 1 2 V video conferencing ad hoc 1 3 1 4 2 7 3 12 Allow Internet Access parameter 4 12 attending 5 4 to 5 7 attending lecture style meetings 5 9 Index W attending meetings 1 3 bandwidth 4 12 breakout sessions 5 9 components 2 1 continuous meetings 5 2 displaying participant status 2 8 E 164 number 3 18 4 11 ejecting a participant 5 9 ending 2 9 extending 1 3 extending meetings 5 10 immediate meetings 5 1 leaving a meeting 5 10 lecture style meetings 5 2 license 3 2 load balancing configurations 3 12 muting audio transmission 5 8 now speaking feature 5 8 participant list 5 9 pausing video transmission 5 8 5 9 prerequisites 3 1 recording 5 9 recurring meetings 5 1 reports 1 3 4 13 to 4 15 rescheduling 5 4 reservationless meetings 5 2 restricted meetings 1 2 scheduling 1 2 1 4 2 5 5 3 to 5 4 sending e mail notifications 1 2 setting up end users 5 2 starting 1 3 terminating 5 10 tracking available ports 2 8 troubleshooting 6 1 6 2 to 6 4 troubleshooting dialing in 6 6 troubleshooting load balancing configurations 6 7 troubleshooting outdialing 6 6 troubleshooting scheduling 6 5 troubleshooting with E 164 number 6 7 I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 W index using a video link 2 6 to 2 7 video controls 1 4 video flo
75. g your Video Conferencing License 3 2 About Configuring the Cisco IPVC MCU to Use Cisco MeetingPlace Configuring the Cisco MeetingPlace Audio Server 3 11 Configuring Cisco MeetingPlace H 323 SIP IP Gateway 3 12 Configuring Load Balancing Configurations for Video Conferencing 3 12 About Installing and Configuring Video Endpoints 3 13 Optional Configuring Cisco MeetingPlace for Outlook 3 14 Optional Configuring Cisco MeetingPlace for Lotus Notes 3 14 Configuring Cisco CallManager 3 14 Preparing to Install the Video Integration with DMZ Configurations 3 Gathering Installation Values 3 18 w i 2 17 Installing Cisco MeetingPlace Video Integration 3 18 I oL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 E Contents Uninstalling Cisco MeetingPlace Video Integration 3 19 CHAPTER 4 Configuring and Managing Cisco MeetingPlace Video Integration 4 1 About the Cisco MeetingPlace MeetingTime Software Application 4 1 About Video Conferencing Access Information 4 1 About Changing System Configuration Settings 4 2 Changing Values Entered During Installation of Cisco MeetingPlace Video Integration 4 3 Changing Settings in Other Components 4 3 About Managing Video Conferencing Resources 4 4 About Configuring Port Parameters 4 7 About Managing User Profiles for Video Use 4 10 Important Information About DMZ Configurations and Video Conferencing 4 12 About Video Conferencing Bandwidth 4 12 Sp
76. gPlace service template as a model The templates are described in Using Preconfigured Service Templates page 3 5 A Voice Activated view allows participants to View Active Speaker while a Continuous Presence view allows participants to View Multiple People Note e One Voice Activated 1 participant layout is required A Continuous Presence view is optional if your hardware supports it e Do not create multiple identical views for a single service code Each view must be unique General Instructions for Setting View Parameters Step 1 Click the edit view icon The Edit View dialog box appears Step2 In the Use Processor field click the type of media processor that you want this service to use S Note The MP and RM option does not support Cisco MeetingPlace e Click MP to specify that the service only uses the local media processor to process video conference calls e Click EMP to specify that the service uses the Cisco IPVC Enhanced Media Processor EMP register with the Cisco IPVC MCU to process video conference calls e Click Auto to allow the Cisco IPVC MCU to choose the media processor the Cisco IPVC MCU will use to process a specific video conference amp Note See Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Administrator Guide Version 3 2 for information about registering a media processor with the Cisco IPVC MCU Step3 In the Video Picture Size field click the video format that yo
77. h the Cisco MeetingPlace H 323 SIP IP Gateway to Cisco CallManager or to the H 323 gatekeeper either of which has been configured to route the call to the Cisco IPVC MCU Either the gatekeeper or the Cisco IPVC MCU can route the call to the correct conference The routing pattern outdialed number for this transaction is composed of the service prefix that identifies Cisco MeetingPlace conferences on the Cisco IPVC MCU and also is unique among the routing patterns configured on the gatekeeper and CallManager plus the Cisco MeetingPlace Meeting ID of the conference Cisco MeetingPlace Video Integration tries three times to establish this link After the link is established the entire audio channel of the video conference on the Cisco IPVC MCU becomes a participant in the Cisco MeetingPlace audio conference and vice versa The video link appears as a named participant in the in session tab in MeetingTime but not in the Cisco MeetingPlace web conferencing meeting room It also is included in some reports but not all See About Video Conferencing Statistics page 4 13 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 P26 W OL 6280 01 _ Chapter 2 Cisco MeetingPlace Video Integration Components and Process About the Cisco MeetingPlace Video Conferencing Process W After the link is established all further communication between the Cisco IPVC MCU and the Cisco MeetingPlace audio server is handled thro
78. hat cannot be scheduled in advance They are a configurable subset of the total number of ports available on the system Video floater ports are used differently than audio floater ports When Cisco MeetingPlace seeks available video ports to establish the link between the Cisco MeetingPlace audio server and the Cisco IPVC MCU or to accommodate unscheduled conferences or participants or to extend a meeting it first uses available video conferencing ports that can be scheduled If video conferencing ports that can be scheduled are not available or if additional ports are required Cisco MeetingPlace uses available video floater ports if there are any The total number of video floater ports that you configure includes e The minimum number of video floater ports that Cisco MeetingPlace Video Integration requires in order to function e An optional number of video floater ports that you make available to conference participants on a first come first served basis Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 47 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration About Managing Video Conferencing Resources Configuring the Required Minimum Number of Video Floater Ports Step 1 Step 2 Each video conference requires one dedicated video port to link the audio stream of the video conference to the Cisco MeetingPlace audio conference and this port may be taken from the p
79. he following in order to install Cisco MeetingPlace Video Integration Item Value IP address or host name of the Cisco IPVC MCU The unique dedicated service prefix that identifies Cisco MeetingPlace conferences on the Cisco IPVC MCU This number must not coincide with other routing patterns that are registered with Cisco CallManager or the H 323 gatekeeper The operator or administrator account user name and password on the Cisco IPVC MCU that Cisco MeetingPlace Video Integration will use to control video conferences The E 164 number or numbers assigned to the Cisco MeetingPlace H 323 SIP IP Gateways If more than one Cisco MeetingPlace H 323 SIP IP Gateway is connected to the same Cisco MeetingPlace audio server each IP Gateway must have a unique E 164 number List up to five E 164 numbers each separated by a semicolon Installing Cisco MeetingPlace Video Integration Step 1 Step 2 Step 3 Step 4 Step 5 Make sure you have completed all prerequisite tasks documented in this chapter Make sure Cisco MeetingPlace is not in use The Cisco MeetingPlace Video Integration installer will stop the Cisco MeetingPlace Web Conferencing master service and all subordinate services Make sure Cisco MeetingPlace Web Conferencing Release 5 3 is installed on the server on which you will install Cisco MeetingPlace Video Integration Make sure that the Cisco IPVC MCU is available on the network reachabl
80. he table do not include video conferencing statistics Complete information about reporting in MeetingTime is available in the Administrator s Guide for Cisco MeetingPlace Audio Server Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 EE Chapter 4 Configuring and Managing Cisco MeetingPlace Video Integration About Video Conferencing Statistics Viewing Video Conferencing Statistics Step 1 Use the information in Table 4 6 to view video conferencing statistics Table 4 6 Video Conferencing Statistics Statistic To View This Information For each meeting or instance of a recurring meeting you can view the following values e The scheduled number of video locations e The actual number of video locations that attended the meeting This number includes the link between the Cisco MeetingPlace audio server and the Cisco IPVC MCU e The bandwidth used for that conference In MeetingTime click the Review tab Search for the meeting or meetings you are interested in In the window on the left click a meeting View information about that meeting in the window on the right Information in the Review tab is best for onscreen viewing For statistics that you can save and manipulate in other applications use the Report tab and the information in the remaining rows of this table For each conference in the range of dates you choose view or save the following video
81. ideo Integration Release 5 3 Chapter6 Troubleshooting Problems Configuring and Initiating Cisco MeetingPlace Video Integration Problem Error message in Eventlog CMcuController initialize ERROR Failed to register MPVideo as authorizer n Solution e Cisco MeetingPlace Video Integration is unable to register itself as the authorizer on the Cisco IPVC MCU Check the authorization settings on the Cisco IPVC MCU See Setting Cisco IPVC MCU Parameters Required to Support Cisco MeetingPlace page 3 4 e Check if another application has previously declared itself as the authorizer on the Cisco IPVC MCU If necessary reboot the Cisco IPVC MCU to disconnect all applications Problem Error message in Eventlog CMcuController initialize ERROR Failed to get Video Information from the MCU unit n Solution Cisco MeetingPlace Video Integration is unable to get video conference view settings or the current view settings do not fulfill the requirements Check the previous entry in the eventlog for explanation Problem Error message in Eventlog CMcuController initialize ERROR Failed to register MPVideo for Notifications n Solution e Wait a few moments to allow Cisco MeetingPlace Video Integration to try again to reinitialize e If this error continues to appear contact your Cisco technical support representative See the Guide to Cisco Conferencing Documentation and Support Problem Error in Eventlog after ins
82. igurations as required for your needs Creating a Service Manually To create a Cisco IPVC MCU service for Cisco MeetingPlace do the following tasks e Setting the Core Service Parameters page 3 7 e Setting Audio Indications page 3 7 e Making Sure that a Conference Password Is Not Required page 3 8 e Setting Conference View Parameters page 3 8 e Setting Video Schemes Parameters page 3 10 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 EN OL 6280 01 Chapter3 Installing Cisco MeetingPlace Video Integration Before You Install W Setting the Core Service Parameters Step 1 Click MCU on the sidebar and click the Services tab Step2 Click the Add button The Select Service dialog box appears Step3 To create a new service click OK The Add Service dialog box appears Step4 In the Service prefix field enter the value that you want to use for the Cisco MeetingPlace service Step5 Uncheck the SCCP Service check box Users of SCCP endpoints can still attend Cisco MeetingPlace conferences Step6 Inthe Service description enter the description for this service that you want to appear on the Create Conference page Step7 In the Media types section check Video S Note Cisco MeetingPlace provides data collaboration in conferences Disable data collaboration in the Cisco IPVC MCU if it is currently enabled Step8 Specify the number of ports that you want the Cisco IPVC MC
83. in the web conference Solution In a DMZ or load balancing configuration if the conference is held on a server that Cisco MeetingPlace Video Integration is not installed on video conferencing is not available for that conference Problem No video conferencing ports are available but ports should be available Solution e Make sure SCCP services are not using ports you expect to be available to Cisco MeetingPlace SCCP and H 323 share the resources on the Cisco IPVC MCU e If this happens frequently examine usage patterns using the reporting tools described in About Video Conferencing Statistics page 4 13 and change the settings for floater and overbook ports using the calculations in About Configuring Port Parameters page 4 7 Problems During a Video Conference Problem Video participants can hear audio participants but audio participants cannot hear video participants Solution Make sure the audio codec priority settings on the Cisco IPVC MCU are consistent with the settings on the Cisco MeetingPlace audio server Problem The video image is transmitted but no audio is transmitted Solution e Make sure the video endpoint is not muted at the endpoint Problem The audio channel from the video endpoint is transmitted but no video image is transmitted Solution e The conference may be set to a bandwidth that the endpoint does not support e The endpoint may not support the video format codec being used I OL 6280 01 Ad
84. ing could not be scheduled Solution One of the following may be the cause e Insufficient video ports are available for the time specified If this occurs often consider reducing the number of floater ports or increasing the number of overbook ports See About Configuring Port Parameters page 4 7 e No more video conferences may be available for the time specified e Ifthe required minimum number of video ports per conference is not available the meeting cannot be scheduled For information see About the Minimum Number of Video Ports Scheduled page 2 5 If this problem occurs frequently adjust the number of overbook ports See Optional Configuring the Number of Overbook Ports page 4 8 Problem The system allocates more ports to a meeting than the user scheduled Solution This is normal In order to prevent more conferences from being scheduled than the system can accommodate extra video ports are automatically allocated if a user schedules fewer video ports than the average number of ports per conference available on the system The formula that Cisco MeetingPlace uses to determine the average number of conferences is Number of video ports number of video floater ports number of video overbook ports Total number of video conferences Extra ports are more commonly allocated if the Cisco IPVC MCU uses an EMP card than if it uses an MP card To minimize the chances that this will happen configure the IPVC according to the inst
85. ing meeting room If the conference needs to continue past the time it was scheduled to end Cisco MeetingPlace evaluates whether conferencing resources are available on both the Cisco MeetingPlace audio server and on the Cisco IPVC MCU then determines whether the conference can be extended Video conferences can also be added to an existing Cisco MeetingPlace conference on an ad hoc basis if resources are available For details about the end user experience and process for using Cisco MeetingPlace Video Integration see Chapter 5 Using Cisco MeetingPlace Video Conferencing and Chapter 2 Cisco MeetingPlace Video Integration Components and Process Features and Benefits of Cisco MeetingPlace Video Integration Cisco MeetingPlace Video Integration offers the following features Enhances meeting effectiveness by bringing together multiple media to create a rich media conferencing environment Offers a solution that integrates readily into existing networks and IP infrastructure Includes tools to manage video conferencing resources for optimal availability Simplifies the processes of scheduling distributing notifications attending and participating in multiple media for end users Leverages the existing video conferencing capability of the Cisco IPVC MCU and networking and telephony infrastructure such as Cisco CallManager to provide a complete and unified multipoint conferencing solution for Cisco customers Extends i
86. ing service which will also stop the Video Integration service Make the changes in the other components according to the appropriate section in Chapter 3 Installing Cisco MeetingPlace Video Integration and the documentation for those components I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration About Managing Video Conferencing Resources Step5 If you change any of the following make the corresponding changes in Cisco MeetingPlace Video Integration as described in Changing Values Entered During Installation of Cisco MeetingPlace Video Integration page 4 3 e The service prefix you specified on the Cisco IPVC MCU that identifies Cisco MeetingPlace conferences e MCU IP Address e MCU User Account e MCU User Password password for the user account e Voice Link E 164 number Step6 Restart the Cisco MeetingPlace Web Conferencing service This will restart all necessary services About Managing Video Conferencing Resources Video conferencing capacity the number of video conferences and the total number of ports available at one time is determined by the Cisco IPVC MCU hardware and settings For complete details about these settings see the Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Administrator Guide Version 3 2 and Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Release Notes for Releas
87. ints Enter the E 164 phone number of the endpoint of the user For ISDN endpoints Precede the E 164 phone number of the video endpoint with the service code of the Cisco IPVC PRI Gateway For example if the phone number of the ISDN video endpoint is 1 800 555 0101 and the service prefix for the type of call that is appropriate for that endpoint is 89 enter 8918005550101 For information see the documentation for your Cisco IPVC PRI Gateway In the profile of the user in the Video Meetings section I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter4 Configuring and Managing Cisco MeetingPlace Video Integration About Managing User Profiles for Video Use Important Information About DMZ Configurations and Video Conferencing Note When users schedule immediate or reservationless meetings their profile settings determine whether or not the meeting allows Internet access to the web conference Because video conferences must be held on the server on which Cisco MeetingPlace Video Integration is installed this profile setting therefore also determines whether a user s immediate or reservationless meetings can include video conferencing and who can attend the video and web conferences Use the following table to determine the appropriate setting for the Allow Internet Access profile parameter for users who are allowed to schedule video conferences If
88. is the total of the following tab then click Server Configuration then scroll down in the panel on the right Video conferencing e Minimum required number f to Video floater ports floater ports differ from of floater ports audio floater ports and are described in About Configuring the Number of Video Floater Ports See About Configuring the e Number of floater ports that you want page 4 7 Number of Video Floater Ports page 4 7 Number of video By default this value is 0 In MeetingTime click the Configure overbook ports in the system tab then click Server Configuration then scroll down in the panel on the right to Video overbook ports If you want to adjust the number of overbook ports we Overbook ports are recommend using the formula described in Optional jin Optional Configuring the Configuring the Number Number of Overbook Ports of Overbook Ports page page 4 8 in order to optimize 4 8 your resources About Configuring Port Parameters After Cisco MeetingPlace Video Integration is up and running configure the following before users begin to schedule meetings that include video conferencing e Number of floater ports e Number of overbook ports To determine the optimal number of floater and overbook ports for your system use the information in the following subsections and the values in the preceding table About Configuring the Number of Video Floater Ports Floater ports are ports t
89. join scheduled video conferences About Attending Password Protected Meetings If a scheduler schedules a Cisco MeetingPlace conference that requires a password for entry all participants must enter the video conference by outdialing from Cisco MeetingPlace Web Conferencing or from the MeetingPlace tab in a Cisco MeetingPlace for Outlook notification About Attending Invitation Only or Profiled User Only Meetings If a meeting is not a public meeting attendance is by invitation only or is only available to profiled users then only recipients of the meeting notification attendees of the voice or web conference who outdial to a video endpoint or profiled users can attend the video conference Participants cannot dial in to these video conferences Note Cisco MeetingPlace cannot authenticate an endpoint that is outdialed to It is assumed that users are familiar with and authorized to include the number they are outdialing to Video Features and Functions in the Meeting Room During the Conference After participants join the video conference their video image appears on the video monitor in a room based system or in a separate window on the desktop of participants who are using a computer based video endpoint Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 o1 6280 01 Chapter5 Using Cisco MeetingPlace Video Conferencing E Video Features and Functions in the Meeting Room During the Confere
90. list e Connect to the Cisco IPVC MCU e Register as authorizer to the Cisco IPVC MCU Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 OL 6280 01 _ Chapter 6 Troubleshooting Problems Configuring and Initiating Cisco MeetingPlace Video Integration W e Retrieve system resource data from the Cisco MeetingPlace Audio Server e Verify the existence on the Cisco IPVC MCU of the service prefix entered during installation e Verify the existence on the Cisco IPVC MCU of the required Voice Activated conference view e Synchronize with the Cisco MeetingPlace audio server the status of an existing conference on the Cisco IPVC MCU Problem Error message in Eventlog CMcuController initializeQ ERROR Failed to invoke MPCGICOM n Solution e Cisco MeetingPlace Video Integration is unable to establish a connection with Cisco MeetingPlace Web Conferencing Allow it to try again if it continues to be unsuccessful restart the Cisco MeetingPlace Web Conferencing service e Cisco MeetingPlace Web Conferencing is not running Problem Error message in Eventlog CMcuController initialize ERROR XmlMsgHandler failed to initialize d n ret Solution Contact your Cisco technical support representative See the Guide to Cisco Conferencing Documentation and Support Problem Error message in Eventlog CMcuController initialize ERROR XmlSocket failed to initialize d n ret Solution Cisc
91. ministrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter6 Troubleshooting Problems During a Video Conference Problem No video when joining a video meeting with Cisco VT Advantage Solution Make sure the video codecs match on the Cisco IPVC MCU and Cisco CallManager Problem Only View Active Speaker is available users cannot choose to View Multiple People Solution If the Cisco IPVC MCU has only an MP card and not an EMP card and the MCU is configured to allow SCCP endpoints to attend the conference all participants can view only the current speaker If the Cisco IPVC MCU has an EMP card make sure the Continuous Presence view has been set correctly See Setting Conference View Parameters page 3 8 Problem Poor sound quality static or echo coming from the video endpoint Solution These issues are not related to Cisco MeetingPlace Possible solutions Minimize background noise by choosing a quiet location and using the most directional microphone available If connected via both a video endpoint with a microphone and a telephone or more than one audio device of any kind mute or hang up all but one device If your network uses Cisco CallManager turn off silence suppression the comfort noise in Cisco CallManager Configure all endpoints to optimize sound quality according to the documentation that came with the endpoint Cisco Systems cannot provide technical support for third party endpoin
92. mportant resource management tools from Cisco MeetingPlace to the Cisco IPVC MCU allowing you to plan allocate and measure resource use and thus to maximize the utility of video conferencing resources Resource management features include the following The ability to schedule video conferencing resources in advance Cisco MeetingPlace manages the scheduling of video conferencing resources on the Cisco IPVC MCU which does not have built in scheduling functionality Floater and overbook ports to optimize port availability and minimize waste of conference ports This increases the availability of conference ports for ad hoc video conferences User profiles to limit use of conferencing resources to designated meeting schedulers and groups Statistics on video usage that are included in standard Cisco MeetingPlace reports so you can easily evaluate needs and manage all resources I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter1 Introducing Cisco MeetingPlace Video Integration Release 5 3 Additional References e Ease of use features that simplify the rich media conferencing process for users include the following Unified scheduling which allows users to coordinate all conferencing resources from a single point Scheduling is done through familiar desktop applications such as Microsoft Outlook Lotus Notes or a web browser Notifications for each meeting
93. mpression protocol in Cisco MeetingPlace audio server using the setipcodec command For instructions see the Configuration Guide for Cisco MeetingPlace Audio Server Release 5 3 Use the following guideline e To make more bandwidth available for video assign G 729 the highest priority e For better audio sound quality assign G 711 the highest priority If Cisco MeetingPlace Audio Server is configured to use only G 729 make sure the Cisco IPVC MCU is configured to support G 729 A transcoder card may be needed I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 ga Chapter3 Installing Cisco MeetingPlace Video Integration Before You Install Configuring Cisco MeetingPlace H 323 SIP IP Gateway The Cisco MeetingPlace H 323 SIP IP Gateway connects the Cisco MeetingPlace system to the network Cisco MeetingPlace H 323 SIP IP Gateway also initiates the call that connects the Cisco MeetingPlace audio server with the Cisco IPVC MCU e If your MeetingPlace system currently supports Cisco IP telephony you do not need to make further changes to the Cisco MeetingPlace H 323 SIP IP Gateway e If your network includes Cisco CallManager and you have not yet configured the Cisco MeetingPlace H 323 SIP IP Gateway and Cisco CallManager to route calls to each other see instructions in the Administrator s Guide for Cisco MeetingPlace H 323 SIP IP Gateway Release 5 2 1 e If Cisco CallManager is not p
94. n 5 2 modifying the default when using Cisco MeetingPlace Video Integration 4 4 C changing settings for Cisco MeetingPlace Video Integration 4 2 to 4 4 in Cisco IPVC MCU 3 3 Cisco CallManager configuring to work with Cisco MeetingPlace Video Integration 3 12 3 14 to 3 17 documentation 1 5 troubleshooting with Cisco MeetingPlace Video Integration 6 6 used with SCCP video endpoints 3 13 using the service prefix 2 6 using with Cisco MeetingPlace Video Integration 2 4 Cisco IPVC MCU and video conferencing 2 6 changing settings 3 3 changing settings for Cisco MeetingPlace Video Integration 4 3 configuring for Cisco MeetingPlace Video Integration 3 2 to 3 11 4 4 prerequisites before installing Cisco MeetingPlace Video Integration 3 2 resource control 3 2 service prefix used 4 2 troubleshooting with Cisco MeetingPlace Video Integration 6 2 6 5 6 8 using with Cisco MeetingPlace Video Integration 1 3 2 3 2 4 2 5 working with Cisco MeetingPlace Video Integration 1 2 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 iN W index Cisco IPVC MCU cards data conferencing card 3 2 rate matching card 3 2 Cisco IPVC PRI Gateway DID number assigned to 4 2 using with Cisco MeetingPlace Video Integration 2 3 Cisco MeetingPlace Audio Server configuring to work with Cisco MeetingPlace Video Integration 3 11 prerequisites before installing Cisco MeetingPlac
95. nce The video image can be the active speaker only or the room the active speaker is in in the case of room based systems or multiple people or rooms including the active speaker or the room the active speaker is in in the case of room based systems If multiple images are displayed participants do not control which participants are shown If an audio only participant is the active speaker the last active video speaker continues to display until another video participant speaks When video participants are speaking through their video endpoint the Now Speaking feature in the Cisco MeetingPlace web conferencing meeting room displays Video Participant When an audio participant speaks the name or Guest ID of that participant is displayed In the Cisco MeetingPlace web conferencing meeting room video conference participants are identified in the participant list by icons for a video camera and a microphone Status information about the video transmission such as whether a participant is muted or paused is also indicated in the participant list The video link does not appear in the participant list in the Cisco MeetingPlace web conferencing meeting room but it displays as a telephone in MeetingTime The following sections describe the video related functionality available to video participants in the meeting room All voice telephone and web conferencing features are available as usual to all participants Note Telephone User
96. ng Several component systems must be working independently before you prepare to install Cisco MeetingPlace Video Integration Step1 Make sure that the following are true Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 EN Chapter3 Installing Cisco MeetingPlace Video Integration E Before You Install e Release 5 3 of the Cisco MeetingPlace system is up and running including Cisco MeetingPlace audio server and Cisco MeetingPlace Web Conferencing e All video endpoints that your organization supports H 323 SCCP and ISDN can successfully participate in video conferences on the Cisco IPVC MCU Endpoints must be able to join both by dialing in and by having the Cisco IPVC MCU call the endpoint Verifying your Video Conferencing License Step 1 Step 2 Step 3 Step 4 Make sure your Cisco MeetingPlace system is licensed for Cisco MeetingPlace Video Integration The Cisco MeetingPlace MeetingTime utility is fully documented in the Administrator s Guide for Cisco MeetingPlace Audio Server Release 5 3 In MeetingTime click the Configure tab then click System Options Click Query Click the gt button until you see Cisco MeetingPlace Video Integration Number of licenses should be 1 If it is 0 zero contact your Cisco technical support representative See the Guide to Cisco Conferencing Documentation and Support About Configuring the Cisco IPVC MCU to Use Cisco MeetingPlace
97. ngPlace Web Conferencing Displays a user interface to schedule and attend meetings Displays video participant status Provides the web conferencing meeting room from which users can join and control video conferences Includes components that enable the Cisco MeetingPlace audio server to communicate with Cisco MeetingPlace Video Integration Cisco MeetingPlace for Outlook Optional Presents a convenient scheduling interface to end users Provides meeting notifications that offer users two ways to click to attend video voice and web conferences Cisco MeetingPlace for Lotus Notes Optional Schedule and attend Cisco MeetingPlace meetings that include video directly from the Lotus Notes environment Cisco IPVC MCU Processes the video streams to provide the video capability of the system Communicates with the video endpoints H 323 gatekeeper Routes calls between the video endpoints and the Cisco IPVC MCU based on the number dialed Handles the IP protocol signaling Cisco IPVC PRI Gateway Optional Enables H 320 video endpoints to participate in video conferences on the Cisco IPVC MCU Cisco MeetingPlace Video Integration Monitors the configuration of the Cisco IPVC MCU and passes current status to the Cisco MeetingPlace audio server Authorizes the Cisco IPVC MCU to create and initiate video conferences Initiates the creation of the audio channel between the Cisco IPVC
98. ning meetings with Cisco MeetingPlace Web Conferencing see also attending meetings L leaving video conferences 5 10 lecture style meetings and video conferencing 5 2 attending 5 9 licenses for Cisco MeetingPlace Video Integration 3 2 load balancing configurations and video conferencing 3 12 troubleshooting video conferencing 6 7 MCU 1 2 meeting room and video conferencing 2 8 and video controls 1 4 Cisco MeetingPlace Web Conferencing 5 7 to 5 10 MeetingTime I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 W index using to configure Cisco MeetingPlace Video Integration 4 1 MP processor 3 6 Multipoint Control Unit see MCU muting audio transmission 5 8 negotiation priority for codecs 3 11 now speaking feature 5 8 O overbook ports see also video overbook ports P participants showing when a participant leaves 5 9 status in video conferences 2 8 passwords needed to attend video conferences 5 7 requiring for video conferences 1 2 used for scheduling video conferences 5 4 pause video transmission 5 8 5 9 ports tracking availability in Cisco MeetingPlace Video Integration 2 8 processors supported in Cisco MeetingPlace Video Integration 3 6 rate matching card 3 2 recording meetings video conferences 5 9 recurring meetings and video conferencing 5 1 reports using to troubleshoot Cisco MeetingPlace Video Integration
99. o MeetingPlace Video Integration is unable to establish a connection to the Cisco IPVC MCU Ping the Cisco IPVC MCU to check the connectivity Problem Error message in Eventlog CMcuController initialize ERROR CmdHandler failed to initialize n Solution Contact your Cisco technical support representative See the Guide to Cisco Conferencing Documentation and Support Problem Error message in Eventlog CMcuController initialize ERROR Failed to verify designated service code from MCU n Solution Cisco MeetingPlace Video Integration is unable to determine the existence of the designated service prefix for the MeetingPlace service on the Cisco IPVC MCU Problem Error message in Eventlog CMcuController initialize ERROR Repeatedly failed to send resource info to MP Server n Solution e Cisco MeetingPlace Web Conferencing is still starting up or is not running Cisco MeetingPlace Video Integration will try three times at 15 second intervals to connect to Cisco MeetingPlace Web Conferencing Wait for Cisco MeetingPlace Web Conferencing to initialize Problem Error message in Eventlog CMcuController initialize ERROR Failed to verify resources in MCU n Solution Cisco MeetingPlace Video Integration is unable to receive the resource data from the Cisco IPVC MCU that it needs in order to calculate the number of available video ports and conferences I OL 6280 01 Administrator s Guide for Cisco MeetingPlace V
100. o save these conference view parameters and to close the Edit View dialog box click OK To save your service click OK at the bottom of the Service page Configuring the Cisco MeetingPlace Audio Server Perform the following tasks before you install Cisco MeetingPlace Video Integration Modifying the Translation Table Step 1 If your Cisco MeetingPlace system supports IP phones only you do not need to change the translation table on the Cisco MeetingPlace audio server If your Cisco MeetingPlace audio server is configured for both PSTN and IP interfaces and your organization does not have a certified Cisco MeetingPlace technician contact Cisco MeetingPlace Professional Services to modify the translation table in Cisco MeetingPlace audio server For information contact your Cisco technical support representative See the Guide to Cisco Conferencing Documentation and Support About Setting the Audio Codec Negotiation Priority Supporting G 729 Step 1 Sound quality and bandwidth use are determined partly by the audio codec that the Cisco MeetingPlace and Cisco IPVC systems use The video endpoint s video signal and its audio channel must share available bandwidth As a result better picture quality may degrade audio quality or delay audio transmission The Cisco MeetingPlace audio server supports the G 711 and G 729a compression codecs To allocate resources between audio and video to best meet your needs specify a voice data co
101. om all media used in the meeting video voice and web conferencing About Recording a Video Conferencing Session When video conferencing participants are present in a Cisco MeetingPlace meeting that is recorded the audio channel of their video transmission is recorded The visual image of a video transmission is not recorded About Entering a Breakout Session Breakout sessions are only available to audio participants Video endpoints cannot enter a breakout session If a video user attempts to enter a breakout session the audio channel of the video transmission of that participant and the focus of the web conference remain in the main meeting room In order to participate in a breakout session video participants must also join the Cisco MeetingPlace conference via an audio device such as a telephone or speaker phone and must manually mute the audio channel of their video endpoint from the video endpoint not by using the meeting room interface which mutes all audio channels before exiting the main meeting room About Participating in Lecture Style Meetings Lecture style meetings have one or more presenters and all other participants are the audience The audience can be granted speaking privileges For general information about lecture style meetings see the Administrator s Guide for Cisco MeetingPlace Audio Server Release 5 3 In a lecture style meeting standard rules apply to video attendees except that e Ifthe floor is
102. ool of video floater ports Therefore the number of floater ports you allocate cannot be zero The minimum number of floater ports you allocate depends on the number of video conferences and ports available on your system If your system has fewer video conferences than ports the required minimum number of floater ports is the lesser of the following values e The total number of video ports on your system divided by 3 rounded up to the next whole number or e The maximum number of video conferences available on the Cisco IPVC MCU For example if your Cisco IPVC MCU provides 24 ports and 10 simultaneous conferences then the required minimum number of floater ports is 24 3 which totals 8 which is smaller than the maximum number of video conferences which is 10 Therefore the required minimum number of ports is 8 This calculation maximizes system flexibility while minimizing the chance that video conferencing will be unavailable in a particular meeting The floater ports resulting from this calculation are not available to video conference participants for standard floater port functionality add additional floater ports Use the information in this section to calculate the required minimum number of video floater ports Continue with the steps in the following section Adding Optional Video Floater Ports Adding Optional Video Floater Ports Step 1 Step 2 Step 3 In addition to the required minimum number of video floater
103. p We recommend entering 1500 to establish an interval of 15 seconds c Click Send then click Close Creating a Service for Cisco MeetingPlace You must create a Cisco IPVC MCU service for Cisco MeetingPlace Before you create a service in the Cisco IPVC MCU make sure that the media processor MP that the Cisco IPVC MCU uses supports Cisco MeetingPlace Table 3 1 provides information about which Cisco IPVC media processors support Cisco MeetingPlace Table 3 1 Media Processors That Support Video in Cisco MeetingPlace Release 5 3 Software Supporting Cisco IPVC Media Processor Cisco MeetingPlace Local Cisco IPVC MCU media Release 3 5 24 or later releases processor Cisco IPVC EMP Release 2 0 11 or later releases Cisco IPVC Rate Matching module Does not support Cisco MeetingPlace Data Conferencing Card Does not support Cisco MeetingPlace You can use one of the preconfigured Cisco MeetingPlace service templates or manually create a Cisco MeetingPlace service Using Preconfigured Service Templates Cisco IPVC MCU Release 3 5 24 includes three preconfigured services that are designed for Cisco MeetingPlace I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter3 Installing Cisco MeetingPlace Video Integration E Before You Install amp Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 The Cisco MeetingPlace service pr
104. r defaults to 1 minute In this situation video conferencing is not possible but data and voice conferencing are available as usual If you do not set this option to No all web conferences will be load balanced Video conferencing will not be available to conferences that are held on web conferencing servers other than the one on which Cisco MeetingPlace Video Integration is installed For general information about load balancing configurations see the Administrator s Guide for Cisco MeetingPlace Web Conferencing Release 5 3 About Installing and Configuring Video Endpoints Video endpoints are the hardware and software that capture send receive and display video images and audio They can be either of the following e Room based video systems e Desktop video systems for example a digital camera that is attached to the computer or IP phone of an individual user and software to display images on the computer screen Cisco MeetingPlace Video Integration supports all video endpoints that are supported by Cisco IPVC MCU version 3 5plus SCCP video endpoints such as Cisco VT Advantage require Cisco CallManager ISDN video endpoints require a Cisco IPVC PRI Gateway as part of the Cisco IPVC MCU configuration All endpoints must be able to participate successfully in a video conference on the Cisco IPVC MCU independently of Cisco MeetingPlace Video Integration If Cisco MeetingPlace Audio Server is configured to use only G 729 make s
105. ring and Managing Cisco MeetingPlace Video Integration About Managing Video Conferencing Resources W We recommend setting the number of video overbook ports to about 20 of the total number of video conferencing ports available To make optimal use of video conferences and ports that are available on your system determine the number of overbook ports according to the following formula Mod Total number of video ports available on the Cisco IPVC MCU Total number of video floater ports Number of video overbook ports Total number of video conferences available on the Cisco IPVC MCU 0 In other words the total number of video ports available on the Cisco IPVC MCU minus the total number of floater ports you have specified plus the number of overbook ports you choose altogether must be evenly divisible by the total number of conferences available on the Cisco IPVC MCU If you perform this calculation and the result is not a whole number increase or decrease the number of overbook ports until your result has no remainder For example suppose your values are as indicated in Table 4 3 Table 4 3 Example Overbook Port Calculation Values Variable Example1 Example2 Example 3 Total number of video ports available 24 24 24 Number of video floater ports including 8 8 8 the required minimum number of video floater ports plus optional additional video floater ports Estimated number of video overbook 6 4 14 ports
106. rticipants are sent to join the audio on the sent to join the audio in Cisco MeetingPlace Cisco IPVC MCU audio conferencing 3 Video participants hear the audio from 6 Telephone participants hear the audio from telephone participants video endpoints How Video Conferences Are Scheduled A user fills in a standard Cisco MeetingPlace conference scheduling form in Microsoft Outlook Lotus Notes Cisco MeetingPlace Web Conferencing or MeetingTime then the user submits that form to Cisco MeetingPlace audio server If the user has indicated that the conference will include video participants the Cisco MeetingPlace audio server verifies that resources are available and if so schedules the requested number of video ports and depending on system configuration notifies invitees About the Minimum Number of Video Ports Scheduled In order to prevent more video conferences from being scheduled than the Cisco IPVC MCU can support at one time Cisco MeetingPlace may schedule more video ports than the meeting scheduler specifies for a conference The minimum number of ports that Cisco MeetingPlace schedules for each conference is determined by the formula Total number of video conference ports Number of video floater ports Number of video overbook ports Total number of video conferences available If a user does not schedule fewer ports than the number of ports resulting from this calculation Cisco MeetingPlace schedules the number of
107. ructions specific to Cisco MeetingPlace conferences For details see the IPVC release notes Cisco IP VC 3511 MCU and Cisco IP VC 3540 MCU Module Release Notes for Release 3 5 Problems Joining a Video Conference Problem Cisco MeetingPlace is unable to initiate the link connecting the audio channel of video conferences on the Cisco IPVC MCU with the Cisco MeetingPlace audio conference Solution e Make sure the Cisco MeetingPlace H 323 SIP IP Gateway is set correctly To test this create a Cisco MeetingPlace audio conference and try outdialing to an IP phone If the IP phone connects successfully to the audio conference the MeetingPlace H 323 SIP IP Gateway is set correctly check your Cisco CallManager and MCU gatekeeper settings If not see the Administrator s Guide for Cisco MeetingPlace H 323 SIP IP Gateway Release 5 2 1 e Check the connectivity to the Cisco IPVC MCU To test that the routing is occurring correctly try outdialing from a Cisco MeetingPlace conference to the corresponding video conference on the Cisco IPVC MCU e Check the Cisco MeetingPlace audio server to make sure the outdial actually occurred e It is possible but highly unlikely that no video port is available for the link e Check in MeetingTime to be sure your video license is activated Problem User is unable to initiate or connect to a video conference Solution e Make sure Cisco MeetingPlace Video Integration is running Administrator s Guide for
108. rver that has Cisco MeetingPlace Video Integration installed on it However in order to ensure that ad hoc video conferences can occur configure Cisco MeetingPlace Web Conferencing so that meetings that are scheduled by users whose profiles allow them to schedule video conferences are always hosted on the server that has Cisco MeetingPlace Video Integration installed on it If your Cisco MeetingPlace system is configured for load balancing set the system to allow ad hoc video conferencing Note Perform the following steps even if Cisco MeetingPlace Video Integration is not installed on a server in a cluster that includes load balancing Step 1 Sign in to the Cisco MeetingPlace Web Conferencing interface using your System Manager password Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Ea OL 6280 01 Chapter 3 Installing Cisco MeetingPlace Video Integration Step 2 Step 3 Step 4 Before You Install W Click Admin Click Site Properties On the Cisco MeetingPlace Web Conferencing Administration page for your site set Allow Web Load Balancing in Ad Hoc Video Meetings to No How Load Balancing Works If the server with Cisco MeetingPlace Video Integration is not available at the start of a conference the meeting rolls to another server after 5 times the Load Stats Poll Period value on the Cisco MeetingPlace Web Conferencing Site Administration page The Load Stats Poll Period paramete
109. s needed to run Cisco MeetingPlace Video Integration To change these settings perform the following steps Stop the Cisco MeetingPlace Web Conferencing master service The Cisco MeetingPlace Video service will automatically stop In the Windows Control Panel double click MeetingPlace Gateways Click the Video tab Change any of the following settings e Service Code the service prefix you specified on the Cisco IPVC MCU for MeetingPlace conferences e Tracing Level logging verbosity e MCU IP Address e MCU User Account this can be an Operator or Administrator level account e MCU User Password password for the user account e Voice Link E 164 Click OK Restart the Cisco MeetingPlace Web Conferencing master service The Cisco MeetingPlace Video service will automatically restart Changing Settings in Other Components Step 1 Step 2 Step 3 Step 4 To change settings in other components that are required for Cisco MeetingPlace Video Integration such as the Cisco IPVC MCU or Cisco MeetingPlace H 323 SIP IP Gateway follow these general steps Plan to make changes during a time when your system is not in use If changes you make to settings in the Cisco IPVC MCU will reduce the number of conferences or ports available make sure that there are still enough resources to accommodate conferences that have already been scheduled See About Video Conferencing Statistics page 4 13 Stop the Cisco MeetingPlace Web Conferenc
110. sers of ISDN video endpoints can join the video conference even if Cisco MeetingPlace Video Integration is installed behind the firewall When users schedule immediate or reservationless meetings in configurations that include both video conferencing and external access the profile settings of each user for the Allow Internet Access parameter may affect their ability to schedule video conferences and their ability to include web conferencing participants who are outside the firewall See Important Information About DMZ Configurations and Video Conferencing page 4 12 Users can choose which functionality they want for each meeting by scheduling scheduled meetings that start as soon as they are scheduled rather than immediate or reservationless meetings In order to do this they must include a meeting ID that is different from their profile ID Cisco MeetingPlace may schedule more video ports than the scheduler specified This is because the number of video conferences is limited Cisco MeetingPlace determines the average number of video ports available to each video conference and automatically distributes extra ports if the scheduler included fewer ports than the average The Meeting ID becomes part of the dial string that video endpoints use if they dial in to attend the conference Some endpoints can accommodate only relatively short dial strings we recommend that you determine the number of digits your endpoints can accommodate and recomm
111. so supported One Cisco IPVC MCU with all components including an H 323 gatekeeper Optional Cisco CallManager About the Cisco MeetingPlace Video Conferencing Process The process of creating running and terminating an integrated video audio and web conference is described in this section Participants who are using audio only devices connect to the Cisco MeetingPlace audio server Participants with video equipment connect to the Cisco IPVC MCU which processes both the video and the audio channel of the video endpoints Cisco MeetingPlace Video Integration mixes the audio streams from both systems to allow all participants to hear and speak to each other Figure 2 2 shows this process Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 P24 E OL 6280 01 Chapter 2 Cisco MeetingPlace Video Integration Components and Process About the Cisco MeetingPlace Video Conferencing Process W Figure 2 2 afa Video E endpoint Cisco ME Cisco i IP Phone MT Ty MeetingPlace Cisco 1 audio server ee atthe Video lt 7 endpoint cee Video CI endpoint P Phone Cisco IP Phone imi Video endpoint 92341 1 The audio of the telephone participants is 4 The audio and video channels of the video processed by the Cisco MeetingPlace audio endpoints are processed by the server Cisco IPVC MCU 2 The audio channels from telephone 5 The audio channels of the video endpoints are pa
112. stalling Cisco MeetingPlace Video Integration Parameter Before You Install W Value Route Pattern Hunt Pilot The MeetingPlace service prefix you defined on the Cisco IPVC MCU followed by an exclamation point Description The MeetingPlace Service on the Cisco IPVC MCU or a different name that describes this route pattern Cisco CallManager 4 0 Gateway or Route Hunt List Cisco CallManager 4 1 Gateway or Route List The IP address or hostname of the H225 Trunk Gatekeeper Controlled that you created Provide Outside Dialtone Uncheck this check box Other parameters Values as appropriate for your environment Step4 Click Insert Preparing to Install the Video Integration with DMZ Configurations A DMZ is an area on the corporate network that is outside the corporate firewall In order to allow external participants to attend Cisco MeetingPlace conferences without compromising security one or more Cisco MeetingPlace Web Conferencing servers are deployed behind the firewall and one or more web conferencing servers are deployed in a DMZ These configurations are called segmented meeting access SMA configurations they are described fully in the Administrator s Guide for Cisco MeetingPlace Web Conferencing Release 5 3 Cisco MeetingPlace Video Integration must be installed on one and only one server on which Cisco MeetingPlace Web Conferencing is installed e If itis ins
113. t be scheduled on the Cisco MeetingPlace audio server before anyone can attend them However they do not need to be scheduled in advance they can be scheduled as immediate or reservationless meetings Who Can Schedule Video Conferences Only profiled users whose profiles allow video conference scheduling can schedule video conferences Users who cannot schedule video conferences do not see video conference options when they schedule meetings When Video Conferences Can Be Scheduled Video conferences can be scheduled with the other aspects of the Cisco MeetingPlace conference in advance of the meeting or they can be initiated at the beginning of a reservationless or immediate meeting or in the middle of any Cisco MeetingPlace meeting see About Attending Ad Hoc Video Conferences page 5 6 In either case video conferencing resources must be available and the meeting must be scheduled by a user whose profile is enabled for scheduling video conferencing How Users Schedule Video Conferences Users schedule video conferencing functionality when they schedule a Cisco MeetingPlace voice or web conference via the standard Cisco MeetingPlace scheduling interfaces in Release 5 3 of Cisco MeetingPlace Web Conferencing Cisco MeetingPlace for Outlook Cisco MeetingPlace for Lotus Notes and MeetingTime Video conferencing cannot be scheduled via the telephone user interface TUD Voice user interface VUD For step by step instructions on sch
114. talled behind the firewall only internal participants can attend video conferences e If itis installed in the DMZ external participants can also attend Note e If Cisco MeetingPlace Video Integration is installed in the DMZ meeting schedulers must allow Internet access for all conferences that will include video even if only internal participants will attend The web and video conferences will be held on the server in the DMZ e If Cisco MeetingPlace Video Integration is installed behind the firewall in a DMZ configuration users cannot include video conferencing in a meeting that also includes web conferencing participants who are outside the firewall e Additional caveats apply See Important Information About DMZ Configurations and Video Conferencing page 4 12 Step 1 Use the information in this section to decide whether you will install Cisco MeetingPlace Video Integration behind the firewall or in the DMZ Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 I oL 6280 01 Chapter3 Installing Cisco MeetingPlace Video Integration Installing Cisco MeetingPlace Video Integration Step 2 If you will install Cisco MeetingPlace Video Integration in the DMZ and if the Cisco IPVC MCU is installed behind the firewall open TCP port 3336 through the firewall to allow you to connect Cisco MeetingPlace Video Integration to the Cisco IPVC MCU Gathering Installation Values You need to know t
115. talling Cisco MeetingPlace Video Integration Conference Technology Provider Initialization Failed MCU Controller initialization failed Solution Cisco MeetingPlace Video Integration and Cisco MeetingPlace Web Conferencing are not yet ready to establish the connection Wait a few minutes Cisco MeetingPlace Video Integration will try again to establish the connection Problem Cisco MeetingPlace Video Integration does not seem to be running Solution Verify that Cisco MeetingPlace Video Integration is running e Check the eventlog You should see this message status Cisco MeetingPlace Video Integration READY to receive requests from MPAgent e From the Cisco MeetingPlace command line interface CLI type gwstatus If it is running correctly its status will be OK Problem The Eventlog shows socket failure during Cisco MeetingPlace Video Integration initiation and Cisco MeetingPlace Video Integration is unable to communicate with the Cisco IPVC MCU Solution e The Cisco MeetingPlace Video Integration may be on a different network domain than the Cisco IPVC MCU and an IP port between the two has not been opened Open port 3336 e The Cisco IPVC MCU is down Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 oa W OL 6280 01 Chapter6 Troubleshooting Problems Scheduling a Video Conference Ml Problems Scheduling a Video Conference Problem A user attempted to schedule a video meeting but the meet
116. that include the links and instructions to access all conference media for that meeting Users can initiate or join a video conference on an ad hoc basis as long as video conferencing resources are available Preference information in user profiles which automates parts of the attend process Video controls in the Cisco MeetingPlace web conferencing meeting room which allow users to control all aspects of their conferencing experience from a single interface Additional References Cisco MeetingPlace products Guide to Cisco Conferencing Documentation and Support http www cisco com univercd cc td doc product conf mtgplace roadmap htm Cisco MeetingPlace Video Integration Release 5 3 http www cisco com univercd cc td doc product conf mtgplace video 53 index htm Cisco MeetingPlace Audio Server Release 5 3 http www cisco com univercd cc td doc product conf mtgplace audio 53 index htm Cisco MeetingPlace Web Conferencing Release 5 3 http www cisco com univercd cc td doc product conf mtgplace web 53 index htm Cisco MeetingPlace H 323 SIP IP Gateway Release 5 2 1 http www cisco com univercd cc td doc product conf mtgplace ipgw ip52 1 index htm Cisco MeetingPlace for Outlook Release 5 3 http www cisco com univercd cc td doc product conf mtgplace outlook mpol53 index htm Cisco MeetingPlace for Lotus Notes Release 5 3 http www cisco com univercd cc td doc product conf mtgplace notes notes53 index htm Cisco IPVC produ
117. ticipant is recorded in the participant list that is displayed in the meeting room of Cisco MeetingPlace Web Conferencing If a Participant Joins a Scheduled Video Conference by Dialing in to the Cisco IPVC MCU Participants dial in to the conference from their video endpoint by using the number provided in the Connect dialog box in the Cisco MeetingPlace web conferencing meeting room This number is the service prefix on the Cisco IPVC MCU that identifies Cisco MeetingPlace conferences plus the Cisco MeetingPlace Meeting ID Cisco CallManager or the gatekeeper routes all incoming H 323 calls that begin with the specified service prefix to the Cisco IPVC MCU which routes each call to the correct video conference based on the Cisco MeetingPlace meeting ID number portion of the number that was dialed When participants attempt to join the video conference by dialing in from their video endpoint the Cisco IPVC MCU accepts the call only if the conference is not restricted to profiled or invited users and does not require a password This is because the Cisco IPVC MCU cannot authenticate dial in participants If the participant is granted access the Cisco IPVC MCU checks with Cisco MeetingPlace Video Integration to see if the meeting is in session and within the guard times If so the Cisco IPVC MCU admits the participant to the video conference and notifies Cisco MeetingPlace Video Integration that the participant has joined the conference Cisco
118. ting Room page 2 8 About the Audio Channel The audio streams of the Cisco IPVC MCU and Cisco MeetingPlace are mixed to allow audio and video conferencing participants to hear and speak to each other The audio channel from each video endpoint is routed to the Cisco IPVC MCU then passed through the video link to the Cisco MeetingPlace audio server where it is mixed with the audio from audio only endpoints and sent back to all users to form a seamless audio experience for participants on both video and audio only endpoints About Displaying the Status and Options of Video Participants in the Meeting Room When the Cisco IPVC MCU admits a participant to a video conference the Cisco IPVC MCU notifies Cisco MeetingPlace Video Integration which notifies Cisco MeetingPlace Web Conferencing Cisco MeetingPlace Web Conferencing identifies the participant as a video participant in the participant list in the Cisco MeetingPlace web conferencing meeting room The participant name displayed comes from the participant s profile or guest information if they outdialed from Cisco MeetingPlace and from the gatekeeper if they dialed in to the video conference When a participant mutes pauses changes the view of or terminates their video connection Cisco MeetingPlace Web Conferencing registers this change in the meeting room user interface and passes the request to Cisco MeetingPlace Video Integration which passes the request to the Cisco IPVC MCU where
119. ting Type Video Conferencing Behavior Reservationless meetings not all Video conferences are not scheduled with Cisco MeetingPlace systems have this reservationless meetings but can be created and functionality attended on an ad hoc basis when users join the conference or during the conference See About Attending Ad Hoc Video Conferences page 5 6 for requirements As with audio conferences participants who join the meeting before the scheduler arrives will wait in the waiting room until the scheduler starts the video conference Other behavior is as described in this document Continuous meetings The video conference begins when the first attendee joins the video conference and continues until it is terminated in Cisco MeetingPlace If the video conference is terminated for any reason it will resume as soon as a participant joins again Other behavior is as described in this document Lecture style meetings excluding Q and A mode See About Participating in Lecture Style which is not enabled for video conferencing in Meetings page 5 9 Release 5 3 but which is available for audio only conferences About Setting Up End Users for Video Conferencing in Cisco MeetingPlace After end users desktop or room based video equipment is installed and running set the Cisco MeetingPlace profiles of designated users to allow them to schedule meetings that include video conferencing See About Managing User Profiles for Vi
120. ts If other solutions do not solve the problem try muting the audio channel of the video endpoint at the endpoint then connect to the conference via telephone For desktop video endpoints try the following in addition to the previous items Reduce the input gain volume of the endpoint that is generating unwanted noise Increase the output volume of an endpoint that is not loud enough The microphone built into most computers generally has poor sound quality We recommend using an external microphone instead There may be multiple microphones sending signal from a single user Check for a microphone on the computer a microphone on the video camera and an external microphone plugged in to your audio card Turn off all but one Use a headset with a directional microphone Do not use a desktop video endpoint and a soft phone such as Cisco VT Advantage and Cisco Communicator on the same system to attend a single conference Software based endpoints generally have lower sound quality than Hardware based endpoints Problem The video image does not update to the current speaker Solution The current speaker may not be video enabled Check settings in the Cisco IPVC MCU The Voice Activated view should be set to All see one Problem Multiple video links are established Solution You have specified an incorrect E 164 address in Cisco MeetingPlace Video Integration To change the entry see Changing Values Entered During Install
121. ttings Verify that the settings are as follows Parameter Value Initial Layout 1 participant layout Max Layout 1 participant layout Use Processor MP Format in the Video Schemes Settings section H 263 Other parameters As desired Click OK If your users will attend via SCCP endpoints and you have both an MP card and an EMP card in order for participants to be able to use both the View Active Speaker and the View Multiple People options that are available in the Cisco MeetingPlace web conferencing meeting room both views are required The View Active Speaker option corresponds to the Voice Activated view and View Multiple People corresponds to the Continuous Presence view Creating Two Separate Views In the service click the Views button to create the first view Set the following parameters for this view I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter3 Installing Cisco MeetingPlace Video Integration E Before You Install Step 3 Step 4 Step 5 Step 6 Step 7 Parameter Value Initial Layout Desired multiple participant layout for example 4 participant Max Layout Desired multiple participant layout for example 4 participant Use Processor EMP Format in the Video Schemes Settings section H 263 Other parameters As desired Click OK Check the Display all conference views check box Click Add View
122. u anticipate most endpoints will use Step4 To enable the Cisco IPVC MCU to switch the video to the speaker who is speaking the loudest check Enable voice activate Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 EN OL 6280 01 Chapter 3 Installing Cisco MeetingPlace Video Integration Step 5 Step 6 Step 7 Before You Install W In the Voice activate method field we recommend that you click All see one to have all participants see the current speaker To disable automatic switching of nonspeaking participants uncheck Enable auto switch To save these conference view parameters and to close the Edit View dialog box click OK Special Instructions for Accommodating SCCP Endpoints Step 1 Step 2 Step 1 Step 2 Because SCCP endpoints require the H 263 format special view settings are required To set up views use the table in Using Preconfigured Service Templates page 3 5 as a model for setting parameters or use the appropriate procedure from this section If your users will attend via SCCP endpoints and your Cisco IPVC MCU has only an MP card only the Voice Activated view can be used In this case all participants will be able to use only the View Active Speaker option available in the Cisco MeetingPlace meeting room They will not be able to view multiple people simultaneously Creating a Single Voice Activated View The default view should have the correct parameter se
123. ugh the Cisco MeetingPlace Video Integration component which communicates with the Cisco MeetingPlace audio server through MPAgent MPA gent is a component of Cisco MeetingPlace Web Conferencing which is a prerequisite to installation of Cisco MeetingPlace Video Integration Cisco MeetingPlace Video Integration communicates with the Cisco IPVC MCU using proprietary XML messaging If the link between Cisco MeetingPlace and the Cisco IPVC MCU is disconnected Cisco MeetingPlace Video Integration attempts to reestablish it three times checking every minute or when another participant joins the conference How Video Conference Participants Join Meetings There are several ways additional participants can join the video conference The process of adding participants to the conference depends on how they enter the meeting If a Participant Joins a Scheduled Video Conference by Outdialing From the Cisco MeetingPlace Web Conferencing Meeting Room When a participant clicks Connect from within Cisco MeetingPlace Web Conferencing or in a calendar entry in Cisco MeetingPlace for Lotus Notes or in the MeetingPlace tab of a meeting notification in Cisco MeetingPlace for Outlook Cisco MeetingPlace Video Integration sends a message to the Cisco IPVC MCU to outdial to the endpoint of the participant When the participant has successfully joined the video conference the Cisco IPVC MCU notifies Cisco MeetingPlace Video Integration and the status of the par
124. ure your Cisco IPVC MCU supports this protocol If an endpoint is correctly configured to work with the Cisco IPVC MCU and configured to optimize audio quality according to the documentation that came with the product no additional configuration is required for Cisco MeetingPlace Video Integration To optimize sound quality see the tips in the troubleshooting section on Problems During a Video Conference page 6 7 To set up Cisco VT Advantage endpoints see the Cisco VT Advantage Administration Guide Because SCCP endpoints do not support the H 261 protocol they support View Multiple People mode only if the Cisco IPVC MCU has an EMP processor and you have configured views on the Cisco IPVC MCU to support Continuous Presence according to instructions in Setting Conference View Parameters page 3 8 I OL 6280 01 Administrator s Guide for Cisco MeetingPlace Video Integration Release 5 3 Chapter3 Installing Cisco MeetingPlace Video Integration E Before You Install Optional Configuring Cisco MeetingPlace for Outlook Step 1 Step 2 If your Cisco MeetingPlace system includes Cisco MeetingPlace for Outlook perform the tasks in this section If not skip this section Cisco MeetingPlace for Outlook generates meeting notifications that users receive when they are invited to a meeting These notifications are generated from templates that you can optionally customize For complete information about customizing meeting noti

Cisco Systems MeetingPlace Video Integration Administrator's Guide

Contents

Download Pdf Manuals

Related Search

Related Contents