Home

Canon MultiPASSTM C50 User's Manual

1. 2 Slant the stack so that its front edge is bevelled as shown below then insert the stack into the Automatic Document Feeder ADF a Ifyou have further trouble with page jams while feeding see Jams in the Automatic Document Feeder ADF on page 8 6 a You cannot feed a multipage document of thick media such as postcards or business cards a Wait until all pages of your document have been scanned completely before starting a new scanning job Chapter 6 Scanning Documents and Making Copies 6 9 Loading Documents for Manual Feed 1 Make sure the document feed lever is set to manual document feed When using manual feed use a carrier sheet to avoid scratching the surface of important documents photographs for example _ al A 2 Adjust the document guides to the width of the document Aap pLTR 6 10 Scanning Documents and Making Copies Chapter 6 3 Gently insert the document face down top of the document towards you into the Automatic Document Feeder ADF until you hear a beep The document is now ready for scanning Chapter 6 Scanning Documents and Making Copies 6 11 Adding Pages to the Document in the Automatic Document Feeder ADF When the MultiPASS C50 is set for automatic document feed the Automatic Document Feeder ADF can hold up to 20 A4 size 20 letter size or 10 legal si
2. 8 6 Troubleshooting Chapter 8 3 Remove the jammed page by pulling it in either direction If the paper does not pull out easily do not force it Contact your local authorised Canon dealer or the Canon help line 4 Gently push the operation panel shut until it clicks Press STOP to clear the error message If you have a multipage document remove the entire document from the Automatic Document Feeder ADF and reload it following the instructions in Loading Documents for Automatic Feed on page 6 6 Chapter 8 Troubleshooting 8 7 Jams in the Sheet Feeder Use this procedure if the recording paper jams or misfeeds in the sheet feeder If this happens the message CLEAR PAPER JAM appears in the display 1 Gently pull any jammed paper out of the unit as shown 2 Remove the paper stack from the sheet feeder and reload it following the instructions in Loading Print Media for Automatic Feed on page 2 45 m Make sure you push the paper to the back and right of the sheet feeder and that the stack is not higher than the paper limit mark 7A See page 2 47 for more details 3 Press STOP to clear the error message a Ifthe ALARM light is on press the RESUME button to clear the error message a If you are printing from a Windows application follow the instructions displayed by the software on your PC If the paper jam occurred while a fax was being received
3. YOUR NAME OR COMPANY NAME Ee E n D THE NAME OF THE PARTY WHO IS RECEIVING THE DOCUMENT THE PAGE NUMBER If you send a fax using speed dialling the top line also includes the name registered under the speed dialling button or code you entered You can enter this information in two ways Method 1 MultiPASS C50 Operation Panel You can enter the user information directly into the MultiPASS C50 using the instructions on the following pages This allows you to use the MultiPASS C50 as a fax machine even if you do not have a PC connected to it Method 2 MultiPASS Desktop Manager You can also enter the user information using the MultiPASS Desktop Manager Entering information in this way will override any information entered directly into the MultiPASS C50 See the MultiPASS Desktop Manager User s Guide for more information 2 54 Setting Up Your MultiPASS C50 Chapter 2 Guidelines for Entering Information The following section explains how to enter user information into the MultiPASS C50 LA a If you pause while entering information and do not make an entry for more than 60 seconds the MultiPASS C50 returns to standby mode and loses all information you had entered up to that point You will then have to start again a Ifthe MultiPASS C50 rings while you are entering information press the STOP button and lift the optional handset or telephone The MultiPASS C50 will automatically save all the info
4. 8 26 Colours are broken OF UNEVEN eects onoaiia 8 26 Colours generally print incorrectly occ ee eee eee eeeeeeeeee 8 27 Colours in a line are uneven or different from those in PREVIOUS eS oes e520 G oat sess aed lesen gece eet teat NN 8 27 Hue CHAN BES sii icesstesseessnestisazestaaelive rhanicslavee sta AEE E AOST 8 28 Printed blue LOOKS purple csccscesesfesea sevseusezstuszesscsecseesaetaucezteccnatizsnsts 8 28 Colour images are missing some detail 0 ieee eee 8 28 General Problems The MultiPASS C50 has no power cssrcecsieesi teints 8 29 The MultiPASS C50 will not print reports Nothing appears in the LCD display 0 0 8 29 Chapter 8 Troubleshooting 8 5 Paper Jams On occasion the document feeding into the MultiPASS C50 s Automatic Document Feeder ADF or the paper in its sheet feeder may misfeed or jam If this happens you can usually fix the problem using one of the following procedures LA You do not need to unplug the MultiPASS C50 while clearing paper jams Jams in the Automatic Document Feeder ADF Use this procedure if the document in the MultiPASS C50 s Automatic Document Feeder ADF jams or misfeeds If this occurs the message CHECK DOCUMENT appears in the display 1 Press STOP Do not try to pull the document out without opening the operation panel or you may tear or smudge the document A 2 Open the operation panel by gently pulling it toward you
5. A Follow these guidelines when connecting your MultiPASS C50 to a power source The MultiPASS C50 is intended for domestic use only and requires 200 240 V AC Do not use it outside the country where it was purchased Use only the power cord that came with the unit Using a longer cord or extension cord can cause the MultiPASS C50 to malfunction Unplug the unit only by pulling on the plug itself Never pull on the cord Do not plug the MultiPASS C50 into an outlet shared with an appliance such as an air conditioner computer electric typewriter or copier These devices generate electrical noise which can interfere with the MultiPASS CS0 s operation Make sure nothing is laying on the power cord and that the cord cannot be walked on or tripped over Do not overload the electrical outlet Make sure the total amperage used by all the machines plugged into the outlet does not exceed the ampere rating of the outlet s circuit breaker Make sure the operation panel of the MultiPASS C50 is properly closed and that there are no documents in this area Connect the power cord as follows 1 Plug the supplied power cord into the power receptacle on the MultiPASS C50 2 18 Setting Up Your MultiPASS C50 Chapter 2 2 Plug the other end of the power cord into the outlet LA The MultiPASS C50 has no power switch so its power is on as long as it is plugged in Once connected though the uni
6. Colours are broken or uneven You may be using the wrong print mode If you are printing a thin line with a non primary colour your software may be telling the unit to place a colour every other dot with white in between If you are printing dense graphics on plain paper set the Media Type to Coated Paper on your PC See the MultiPASS Desktop Manager User s Guide Choose cyan yellow magenta or black instead 8 26 Troubleshooting Chapter 8 Problem Possible cause Solution Colours generally print incorrectly The MultiPASS C50 Printer Driver may not be selected The printer driver may not be selecting colour The printer driver may not be selecting the right media Make sure you are using the MultiPASS C50 Printer Driver See the MultiPASS Desktop Manager User s Guide Make sure you selected Colour or Screen Matched Colour on your PC See the MultiPASS Desktop Manager User s Guide Make sure you selected the correct media type on the PC See the MultiPASS Desktop Manager User s Guide A Some colours are impossible to match exactly though the MultiPASS C50 is designed to come as close as possible Colours in a line are uneven or different from those in previous lines The print settings may not be the best for the images you are printing If you are printing dense colour graphics on plain paper change the Media Type setting from Plain Paper to Coated Paper
7. B 4 Options Appendix B 5 Connect the handset cord to the input jack marked on the left side of the unit If you need to remove the handset cradle after it is installed use a small phillips screwdriver to remove the two screws Appendix B Options B 5 Control Panel and Functions This section describes the parts of your handset and its functions RECEIVER HOOK BUTTON R BUTTON RINGER SWITCH TONE PULSE SWITCH TELEPHONE LINE CABLE For details on the functions see the following pages B 6 Options Appendix B R Button This button can be used when the handset is connected to a PABX or a System X exchange The R button is used to obtain a second line to the PABX while holding the original line for example when transferring a call from one extension to another or when using some of the new features of the System X exchange See your PABX user guide or contact your service provider for details See also page 4 20 of this user s guide This telephone has two methods of recall a EARTH ETH EARTH LOOP RECALL a BREAK TLB TIMED BREAK RECALL Use the ETH TLB switch to select the recall method you wish to use Ringer Switch The ringer switch allows you to select the ring volume of the handset for incoming calls Set to HI LO or OFF according to your preference TONE PULSE Switch The handset is designed to operate on both Mult
8. The MultiPASS C50 is now ready to print envelopes Chapter 7 Printing From Your PC 7 5 Some Advice for Colour Printing Your Canon MultiPASS C50 is a powerful colour printer If this is the first time you have used a colour printer read this section for some tips on printing with colour effectively Colour lets you strengthen the visual impact of reports memos and presentations Colour captures your readers attention holds their interest and increases their understanding of your message You do not have to be an artist or a graphic designer to use colour effectively but you do need software that supports colour printing and you need to spend some time thinking about how best to use colour to highlight important information Without careful planning you can overuse colour and actually detract from the document s content Selecting Paper and Other Print Media A Selecting the right print media is crucial for achieving the best possible print quality See Selecting the Print Media on page 2 37 for guidelines to help you choose the right media for your particular print requirements If you use coated paper the colours may print out differently from what you expect Understanding Your Application s Capabilities It is important that you know how to correctly use the application you will be printing from and its capabilities and limitations for colour printing Your MultiPASS C50 can reproduce up to 16 7
9. FAX ONLY MODE RECEIVE MODE 2 Ifyou want to change the receive mode press RECEIVE MODE repeatedly until the mode you want appears ANS MACHINE MODE Fax Tel Mode MANUAL MODE FAX ONLY MODE a After about five seconds the MultiPASS C50 returns to standby mode and displays the time and the new receive mode 14 38 AnsMode 14 38 FaxTel 14 38 Manual 14 38 FaxOnly Chapter 5 Receiving Faxes 5 3 Receiving Faxes and Phone Calls Automatically Fax Tel Mode LA See page 5 3 to select Fax Tel Mode In Fax Tel Mode the MultiPASS C50 monitors all incoming calls to see whether the call is from another fax machine or from a telephone Type of call Telephone Sending document manually Sending documents automatically Telephone charges MultiPASS ______Muttipass C50 answers without ringing answers without ringing begin for caller MultiPASS C50 listens for FAX TONE For 8 sec Listen Time Before Ringing FAX TONE detected received Factory default setting 8 sec FAX TONE is detected and the MultiPASS C50 switches to receive mode FAX TONE is not detected ree up the handset to MultiPASS a starts ringing ree F T RING TIME Factory oe aia 22 se i a If you do not pick up the handset within 22 seconds Default Action if No Answer to Telephone Choose between DISCONNECT Receiv
10. Setting the date format Date Format Setting the language used on the MultiPASS C50 LCD display Display Language DISPLAY LANGUAGE See page 2 72 Setting whether you want to be prompted to confirm when you delete a document from the MultiPASS Desktop Manager Confirm before Deleting Setting the printing spooler Printing Spooler Setting whether the optional handset or a telephone is connected to your MultiPASS C50 unit Telephone Attached to Unit Setting the volume Incoming Ring Keypad Alarm Speaker CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL RX CALL LEVEL See pages 2 71 2 72 Uses your PC system date and time 2 62 Setting Up Your MultiPASS C50 Chapter 2 Sending Settings Setting Description Desktop Manager Setting Name Operation Panel Setting Name Setting the name that appears in the header of the faxes you send Heading Company UNIT NAME See page 2 58 Setting the fax telephone number that appears in the header of the faxes you send Fax Number UNIT TELEPHONE See page 2 58 Setting the telephone line type Phone Line Type TEL LINE TYPE See page 2 58 Setting a prefix to access an outside phone line Outside Dialling Prefix Setting automatic redialling preferences Automatic Retries Number Wait between Retries Setting whether a sen
11. 123456P 9 Press START COPY then press STOP to return to standby mode 14 38 FaxOnly If you selected EARTH CONNECTION or HOOKING in step 5 7 Press START COPY then press STOP to return to standby mode 14 38 FaxOnly Chapter 4 Sending Faxes 4 21 Long Distance Dialling When you register a long distance number you may have to insert a pause either within or after the number For long distance dialling the location and length of the pause may differ depending on the telephone system How to Enter Pauses Use this procedure to enter pauses within or at the end of numbers 1 During dialling registration when you come to a step that asks you to enter a number for dialling use the numeric buttons to enter the number cent 2 To enter a pause within a number press CO PAUSE O a To enter a pause at the end of a number press the C C REDIAL PAUSE button and then press the START COPY button m A pause entered within a number p is four seconds long a To make a longer pause within a number press the C O REDIAL PAUSE button again Each pause adds four seconds to the length of the pause m A pause at the end of a number P is fixed to ten seconds 4 22 Sending Faxes Chapter 4 Confirming a Dial Tone Use this feature only when you register a number In some areas you may have to confirm the dial tone in the middle of the facsimile number before dialling the rest of
12. A To enter a symbol press repeatedly until the symbol you want appears Press any other button or gt to enter the symbol and move the cursor to the right 2 56 Setting Up Your MultiPASS C50 Chapter 2 ABC 2O 1 lt 2O Entering a single letter For example you would enter a lowercase letter b like this 1 Press until an a appears on the right of the display a 2 Press 2 twice to display b on the left of the display b a Entering two letters from the same group To enter two letters from the same group you have to use the right arrow button gt For example you would enter AA like this 1 Press until an A appears on the right of the display then press 2 once to display the first A A 7A 2 Press gt to enter the A and move the cursor to the right A 7A 3 Press 2 until the second A is displayed AA A Editing Information If you make a mistake while entering a name you can correct it by using the lt and gt buttons 1 Use the gt button to scroll to the incorrect character 2 Press the lt button once to erase the character above the cursor The cursor moves one space to the left 3 Press the gt button to move back to the empty space and type in the correct character Chapter 2 Setting Up Your MultiPASS C50 2 57 Entering Your Identification Information T
13. Print out any received faxes stored in memory then start making copies again See page 5 12 A page 8 26 For colour copying problems see Colour Printing and Copying Problems on 8 18 Troubleshooting Chapter 8 Printing Problems If you are having problems printing with the MultiPASS C50 check the problems and solutions listed in the following table Problem Possible cause Solution The ALARM light comes on The MultiPASS C50 may have and the MultiPASS C50 beeps a paper jam while printing Clear any paper jams as described above If the MultiPASS C50 has no paper jam unplug it wait 5 seconds then plug it in again If the problem is fixed the ALARM light will be off the BJ cartridge will move to its home position and the LCD display will show the time and receiving mode standby mode If the ALARM light stays on call your local authorised Canon dealer or the Canon help line Chapter 8 Troubleshooting 8 19 Problem Possible cause Solution Nothing prints The power cord may not be plugged in securely The interface cable may not be securely connected to the MultiPASS C50 and the computer The interface cable may not be the correct type The MultiPASS C50 or computer were turned on while you were connecting the interface cable The orange tape may not have been removed from the BJ cartridge when it was installed The BJ cartridge may not
14. TX RX NO 0012 m The LCD displays TX and the transmission number TX RX NO Be sure to press the START COPY button before you hang up or you will disconnect the call Chapter 4 Sending Faxes 4 9 Memory Sending Memory sending is a quick and easy way to send a fax When you use memory sending the MultiPASS C50 scans the document into its memory as it dials the fax number If the line is free the MultiPASS C50 begins sending the fax as it scans the rest of the document The MultiPASS C50 has enough memory to store up to 42 pages fewer if the document contains many graphics or particularly dense text Since the MultiPASS C50 is a multitasking device you can use memory sending to scan one document into memory and at the same time send another fax receive a fax or print a document Follow the instructions below to send a document with memory sending Be sure to adjust the document feed lever before loading your document See page 6 5 for details Feeder ADF Sex 1 Prepare the document and load it face down into the Automatic Document m Once the document is loaded the LCD display shows the following MEMORY USED 0 Currently used image memory STANDARD Current resolution DOCUMENT READY Standby to scan m If necessary you can adjust the resolution and contrast See page 4 3 for details m You may not be able to use memory sending if the percentage s
15. you can print fax scan and use the telephone from within your PC s Windows environment The MultiPASS C50 s multitasking ability enables you to perform a number of operations simultaneously For example you can print scan a document or make copies at the same time you are sending a fax or receiving a fax into memory The compact size of the MultiPASS C50 400 mm wide by 365 mm long by 205 mm high makes it ideal for desktop use and lets you use it in places where other machines might not fit Requires the optional handset a telephone or an answering machine Chapter 1 Introducing the MultiPASS C50 1 3 Plain Paper Fax Features UHQ Image Processing System The MultiPASS C50 uses Canon s Ultra High Quality Image Processing System to provide enhanced definition in faxed photos Error Correction Mode ECM Using the MultiPASS C50 s Error Correction Mode reduces transmission errors when sending faxes to or receiving faxes from other fax machines that also have ECM capability Automatic switching between fax and voice calls The MultiPASS C50 can automatically distinguish between fax calls and normal telephone calls so that you can receive both through a single phone line Answering machine connection You can connect an answering machine to the MultiPASS C50 to let it receive telephone messages and faxes while you are away from your desk Transmission speed The MultiPASS C50 uses G3 data encoding methods tha
16. 8 Press firmly on the tab on top of the new ink tank in the direction shown below until the tab snaps into place DO NOT TOUCH THE GUIDE RAIL gt DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE N ROUND SHAFT 9 Ifyou need to replace the other tank repeat steps 4 through 8 10 Make sure each tank is properly seated in its slot CARTRIDGE 11 Close the printer cover then press CARTRIDGE m The MultiPASS C50 beeps twice then the cartridge holder moves to its home position on the right side of the unit Do not unplug the MultiPASS C50 unless the BJ cartridge is in its home position on the right If you unplug the unit while it is printing or move the cartridge from the home position the cartridge will not be capped and may dry out 9 20 Maintaining Your MultiPASS C50 Chapter 9 Transporting the MultiPASS C50 Whenever you plan to transport the MultiPASS C50 you need to prepare it so it will not be damaged during the move 1 2 Do NOT remove the BJ cartridge from the unit Make sure the cartridge holder is in its home position at the right side of the unit a Ifit is not in its home position press the CARTRIDGE button Disconnect the power cord Tape the cartridge holder in place Disconnect the optional handset extension phone or answering machine if using them the telephone line and the parallel cable to the PC Remove the sending document support docu
17. A Access type registering 4 20 4 21 Accessing unit settings 2 71 to 2 73 Adding pages to document 6 12 ADF See Automatic Document Feeder Adjusting paper thickness lever 2 35 2 42 2 43 ALARM lamp 2 24 Alarm setting 2 62 ALARM VOLUME setting 2 62 2 69 2 71 ANS MACHINE MODE description 5 2 setting 5 3 using 5 9 AnsMode display See ANS MACHINE MODE Answer Receive Mode setting 2 65 Answering machine connecting 2 17 jack 2 17 2 21 mode 5 9 using 5 9 Answering Machine Mode Options setting 2 66 Application 7 6 Arrow buttons 2 25 Assembling unit 2 11 to 2 13 Attaching components 2 11 to 2 13 document support 2 12 ferrite core 2 14 2 15 output tray extension 2 13 sending document support 2 11 AUTO REDIAL message 8 30 Auto Start Send setting 2 63 Automatic document feed 6 2 6 5 6 6 to 6 8 fax tel switching 5 2 5 4 5 5 feeding 2 45 receiving 5 2 5 8 redialling with memory sending 4 15 Automatic dialling 3 2 4 7 coded 3 2 3 10 to 3 16 4 7 group 3 2 3 17 to 3 21 one touch 3 2 3 3 to 3 9 4 7 Automatic Document Feeder ADF 1 7 2 20 adding pages 6 12 jams 8 6 8 7 loading documents 6 6 to 6 11 removing document 4 13 4 14 Automatic Report Print setting 2 63 Automatic Retries Number setting 2 63 Index B Back Print Film BF 102 2 38 BC 20 Black BJ cartridge 2 6 2 29 BC 21 21e Colour BJ cartridge 2 6 2 29 BC 22 22e Photo Colour BJ cartridge 2 30 BC 29F Fluorescent BJ cartridge 2 30
18. Operation O PAUSE C PAUSE O PAUSE OOOOOOO O O 9 00 Display TEL 123456pppT 3 After the number 123456 is dialled it will pause for 12 seconds ppp to allow the other party to answer and then it will switch to tone T Now you can follow the instructions that were recorded by the party you called 4 24 Sending Faxes Chapter 4 If a Power Cut Occurs If power to the MultiPASS C50 is cut off any documents stored in its fax memory will be lost The MultiPASS C50 automatically prints a list of the lost documents when power is restored Because of this you should be sure to print documents stored in memory or resend them as soon as possible While power is off you can only use the MultiPASS C50 to receive telephone calls if you have an extension telephone connected You cannot make calls or send or receive faxes Memory Clear Report If you experience a power failure all documents stored in memory will be lost As soon as power is restored the MultiPASS C50 will automatically print a list of documents that were stored in memory before the power failure 16 12 98 WED 10 12 FAX 321 456 7777 CANON U S A 4001 KK KK KKK KK KKK KKK MEMORY CLEAR REPORT KK KK KKK KKK KK KKK MEMORY FILES DELETED TX RX NO MODE CONNECTION TEL ID PGS SET TIME ST TIME 0001 B CAST 01 Canon TOKYO 3 17 12 98 09 07 02 Canon ESPANA 04 30 0002 TRANSMIT 02 Canon TOKYO 1 17 12 98 10 02 02 0
19. Some of the settings that can be adjusted from the MultiPASS Desktop Manager can also be adjusted directly from the MultiPASS C50 operation panel Adjusting these settings through the operation panel is convenient when you do not have your MultiPASS C50 connected to a PC Also certain settings can only be set from the operation panel We recommend that settings that can be adjusted from both the MultiPASS Desktop Manager and the operation panel be set using the MultiPASS Desktop Manager Using the MultiPASS Desktop Manager enables you to customise more settings In addition changes made via the MultiPASS Desktop Manager will override any corresponding settings made directly from the operation panel and changes made to settings via the operation panel will not be displayed in the MultiPASS Desktop Manager List of Settings The following pages list the settings that can be adjusted from the MultiPASS Desktop Manager as well as those adjustable directly from the MultiPASS C50 operation panel For details on adjusting settings via the operation panel refer to the page number indicated For instructions on adjusting settings using the MultiPASS Desktop Manager refer to the MultiPASS Desktop Manager User s Guide Chapter 2 Setting Up Your MultiPASS C50 2 61 General Settings Setting Description Desktop Manager Setting Name Operation Panel Setting Name Setting the date and time x DATE amp TIME See page 2 58
20. Chapter 8 Troubleshooting 8 3 Problems Index Problem See page Problems Feeding Paper Into the MultiPASS C50 Sheet Feeder Paper does not feed into the MultiPASS C50 sheet feeder 8 9 Printime IS skewed areroreer ireren a RE A ENEEK Several sheets load into the MultiPASS C50 at once Transparencies or back print film do not feed correctly The paper jams repeatedly 0 ee eseeseseeseseeseeseeeecseeeeeteessaeeeseneeeees Envelopes will not feed ivi ccascsisciersceseseeteeventeeenes waneateeseeeeneeseans Faxing Problems YOU CAMMOU senda LAR s resseca 8 12 Images on faxes received from the MultiPASS C50 are Spotted OF ditty f scc cccieec cere irie ne aerated nena 8 13 The MultiPASS C50 cannot send a fax using ECM 8 13 Errors occur frequently while sending faxes 0 ceeeseseeeeeeeeeees 8 13 The MultiPASS C50 cannot receive faxes automatically 8 14 The MultiPASS C50 will not switch between telephone and fax Calls a t matically cas cesses csscaseascsiaa sonseedetscusuasdesaseagsuesnteag Eanan esasa 8 15 The MultiPASS C50 will not receive faxes manually 0 8 15 he print quality is POOP veesii ieie eea EEE EEEE 8 16 The MultiPASS C50 cannot receive faxes using ECM 0 0 8 16 Nothing prints sic hornet nanenaiaias dae AER AERAR 8 16 Received faxes are blotched OF UNEVEN 0 0 ee eeeeseseteeeeseeeeeeeeeeeees 8 17 Errors occur frequently while receiving eee eeseeseeeseseeeeeeeeee
21. FUNCTION 1 Press FUNCTION Cc gt FUNCTION 2 Use lt or gt to select NOZZLE CHECK 10 20 NOZZLE CHECK 3 Press START COPY m The MultiPASS C50 prints the nozzle check pattern a If results are unsatisfactory clean the print head as described on the next page and then print the nozzle check pattern again If results are still unsatisfactory after about 4 cleanings it may be time to replace the BJ cartridge 9 8 Maintaining Your MultiPASS C50 Chapter 9 Cleaning and Testing the BJ Cartridge Print Head The print head in the BJ print cartridge contains nozzles through which ink is propelled onto the paper To maintain the best possible print quality these nozzles need to be cleaned from time to time Your MultiPASS C50 is equipped with a print head cleaning function that does this If your printouts become faint or streaked or if their quality otherwise decreases clean the print head as described below If your printing is faded you can often correct the problem by adjusting the print density contrast and printing speed For instructions see the MultiPASS Desktop Manager User s Guide Try this before cleaning the print head Cleaning the print head uses a small amount of ink Cleaning too often significantly reduces the amount of ink in the cartridge so clean only when necessary 1 Make sure the MultiPASS C50 is plugged in 2 Press FUNCTION FUNCTION
22. Use this cartridge for printing bright attractive fluorescent colours For optimum print quality use High Resolution Paper HR 101 A The MultiPASS C50 cannot print incoming faxes or make copies while the BC 22 22e or BC 29F cartridge is installed This is an ink saving feature because the BC 22 22e and BC 29F are single units and do not have ink tanks that can be replaced separately using them to print faxes will use the black ink faster using up the cartridges while they still have a considerable amount of colour ink remaining SB 21 BJ Cartridge Container Use the SB 21 to store an extra BJ cartridge in a convenient location while keeping it from drying out 2 30 Setting Up Your MultiPASS C50 Chapter 2 Installing the BJ Cartridge To install your BJ cartridge follow these steps T CARTRIDGE 2 3 Make sure the MultiPASS C50 is plugged in Press CARTRIDGE m The cartridge holder moves toward the centre of the unit Open the printer cover by grasping the document guides and lifting Do not try to manually move or stop the cartridge holder or you may damage the MultiPASS C50 Do not touch the ribbon cable the small circuit board the guide rail or the round shaft GUIDE RAIL ROUND SHAFT RIBBON CABLE Chapter 2 Setting Up Your MultiPASS C50 2 31 a Hold the BJ cartridge by its sides only Do not touch the print head the sharp edges ar
23. components To see how the MultiPASS C50 will look fully assembled see Getting Acquainted with Your MultiPASS C50 on page 2 20 Attaching Components Attaching the Sending Document Support The sending document support holds documents as they feed into the Automatic Document Feeder ADF To install this support insert one of its tabs into the corresponding slot above the MultiPASS C50 s Automatic Document Feeder ADF then firmly but gently insert the other Chapter 2 Setting Up Your MultiPASS C50 2 11 Attaching the Document Support The document support catches documents as they come out of the MultiPASS C50 after being faxed or scanned You can operate the MultiPASS C50 with or without this support The ends of the metal support fit into the slots on the front of the MultiPASS C50 as shown below To install it slightly squeeze the ends of the support toward each other insert them in the slots and gently release them Then slide the support into the unit until it clicks in position When the support is installed you can pull it out or push it in to suit the size of the document a When inserting the document support make sure that it curves upwards as shown in the figures above a If you do not wish to use the support you can remove it completely 2 12 Setting Up Your MultiPASS C50 Chapter 2 Attaching the Output Tray Extension The output t
24. cover each printed side with a sheet of plain paper before storing This is necessary even if you put the film in a clear file 2 74 Setting Up Your MultiPASS C50 Chapter 2 Chapter 3 Speed Dialling This chapter describes how to register and use the speed dialling features of the MultiPASS C50 Speed Dialling Methods s r aa a a ER E E a a E One Touch Speed Dialing vssccssssessessescessessessesssetesdassonsesseasessers Storing Numbers for One Touch Speed Dialling Changing a Number Name Stored under a One Touch Speed Dialling BUTON sensn E TEA EE reseaseragaauetbeonaaveanansede 3 5 Using One Touch Speed Dialling 0 eee eee eeeeeeeenseeeeseseeeneseeees 3 8 Coded Speed Dialling scis csssssessscsess na raroesenceatareea vases busedveva RRE 3 10 Storing Numbers for Coded Speed Dialling oo eeeeeeeeeeees 3 10 Changing a Number Name Stored under a Coded Speed Dialling Code vices scscaelesctescestis ea sndeasst5 E N Using Coded Speed Dialling Group Dialling tssis Siavadecsesseccesessiesstsncsstsevashgadssasea A Creating Groups for Group Dialling Using Group Dialling Chapter 3 Speed Dialling 3 1 Speed Dialling Methods In addition to manual dialling the MultiPASS C50 provides several ways to dial fax numbers automatically m One touch speed dialling Dial a fax number by pressing the one touch speed dialling button that the number is assigned to Coded speed dialling Dial a fax number by pressing th
25. or BC 29F BJ Cartridge and install the BC 21 2le BJ Cartridge Remove the BC 22 22e or BC 29F BJ Cartridge and install the BC 21 21e or BC 20 BJ Cartridge Add paper to the sheet feeder Make sure the stack is below the limit mark Then press the STOP button 8 32 Troubleshooting Chapter 8 Message Error Code Cause Action MEMORY FULL 037 The MultiPASS C50 s Print out any documents memory is full because that are stored in memory it has received too Then start the operation many documents or a again See page 5 12 very long or detailed document The memory is full Divide the document and because you sent too send each part separately many pages at once or If the memory contains any a very long or detailed faxes you do not need to document delete them MEMORY FULL The MultiPASS C50 is Wait until the fax is sent PLEASE WAIT sending a fax and its The MultiPASS C50 memory is full continues to send the fax as memory becomes available MEMORY USED nn Shows how much of the If you need more memory MultiPASS C50 s print or send any memory is in use documents stored in memory NO ANSWER 005 The receiving fax Make sure you dialled the machine does not correct number Try again answer later NO TEL 022 The one touch or Register the number coded speed dialling number has not been registered NOT AVAILABLE In manual sending via In manual sending via the the handset
26. you should use the guides on the MultiPASS C50 s paper output tray to help support the document as it exits the unit This will keep the sheet from sagging and pulling through the unit as it exits which can lead to poor print quality 1 Raise both paper output guides until they are vertical A m Always raise both paper output guides m Always use the paper output guides when printing on HR 101 high resolution paper even when using the BC 20 or BC 21 21e cartridges 2 When you finish using the BC 22 22e or BC 29F cartridge return the paper output guides to their original position When the paper output guides are raised the output tray can hold a maximum of 20 sheets Always lower the paper output guides when using the MultiPASS C50 as a fax machine or they can cause the faxes to pile up and jam Chapter 2 Setting Up Your MultiPASS C50 2 53 Entering User Information in the MultiPASS C50 When sending documents you can have your fax number your name and the current date and time printed out by the receiving fax This information is called your Transmit Terminal Identification or TTI and appears at the top of the received fax in small type 16 12 98 WED 10 12 FAX 321 456 7777 CANON U S A CANON USA FAX 001 THE DATE AND TIME YOU SENT THE DOCUMENT THE LEREXE COMIANY LIMITED SAPORS LANE BOOLE DOR ET BH 25 ER YOUR FAX TELEPHONE TELEPHONE DOOLE 945 135117 TELEX 123456 NUMBER
27. 216mm gt Appendix A Specifications A 11 The figure below shows how much of an A4 size document the MultiPASS C50 scans when faxing or scanning gt e Max 4 5 mm A A4 v FE gt H Max 4 5 mm Max 4 0 mm Max 4 0 mm A margin of up to 4 5 mm on either side of the sheet and up to 4 0 mm on the top and bottom are outside the MultiPASS C50 s scanning area A 12 Specifications Appendix A PC Interface Type Bi directional parallel Mode Compatible Nibble ECP MultiPASS Desktop Manager for Windows System requirements e IBM compatible PC 486 or faster processor i486 DX or faster recommended e 8MBof RAM 16 MB recommended e 25 MB of free hard disk space e Windows 95 98 e Bidirectional parallel cable e CD ROM Drive PC Fax e Canon proprietary MultiPASS Desktop Manager for Windows e Fax Telephone address book e Fax Viewer e Fax Log e Fax distribution lists e Real time MultiPASS C50 hardware status available through PC Appendix A Specifications A 13 A 14 Specifications Appendix A Appendix B Options This section describes the optional equipment available for use with the MultiPASS C50 Optional Handset Package Contents sisipin areik Attaching the Handset to Your Unit Control Panel and Functions oe Maintaining Your Handset sisser in Appendix B Options B 1 Optional Handset The optional handset available for connection to yo
28. 3 Use lt or gt to select HEAD CLEANING HEAD CLEANING 4 Press START COPY m The MultiPASS C50 beeps once when cleaning is finished and returns to standby mode 5 Check whether cleaning corrected the problem by printing the nozzle check pattern See page 9 8 6 If necessary repeat this procedure up to four more times giving five cleanings in all If the problem persists after this install a new BJ cartridge See Replacing the BJ Cartridge on page 9 12 Chapter 9 Maintaining Your MultiPASS C50 9 9 When to Replace the BJ Cartridge How frequently you need to replace your MultiPASS C50 s BJ cartridge or one of its ink tanks depends on how you use your MultiPASS C50 If you print a good deal of graphics halftones or greyscales you will need to replace the cartridge more often than if you print mainly text See page A 9 for details on the life expectancy of BJ cartridges To help ensure the maximum life for your cartridges always follow the guidelines for cartridge maintenance given in Guidelines for Using and Maintaining BJ Cartridges on page 2 27 In general you will need to replace the BJ cartridge in the following situations a Ifyou have been using a BC 21 21e Colour BJ cartridge for over six months or the BC 20 Black BJ cartridge for over a year a If your printed output is not crisp and clear or has gaps in the characters missing dots even after you have cleaned the print head
29. 4 11 Use the numeric buttons to enter the telephone fax number you want to store Ex TELs 7390802 m The telephone fax number can be up to 120 digits long m Press the gt button to enter spaces between numbers spaces are optional and are ignored during dialling m Ifyou want to clear a mistaken entry press the lt button a To enter a pause in the number press the O REDIAL PAUSE button one or more times Press START COPY NAME Press START COPY again then use the numeric buttons to store the name that goes with the number Ex ANON HONG KONG A m See page 2 56 for details on entering letters ma You can store up to 16 characters for the name Press START COPY 06 To continue registering numbers and names repeat steps 5 to 10 Or If you have finished registering numbers and names press STOP to return to the standby mode 14 38 FaxOnly Chapter 3 Speed Dialling 3 11 Changing a Number Name Stored under a Coded Speed Dialling Code Follow these steps if you want to change the number and or name registered under a coded speed dialling code or if you want to delete all information stored under a code FUNCTION 1 Press FUNCTION FUNCTION 2 Press lt or gt until TEL REGISTRATION is displayed TEL REGISTRATION 3 Press START COPY then use lt or gt to display CODED SPEED DIAL
30. 4 6 Dialling Methods sanies a a a 4 7 Sending Documents serer irran EE E EEE E E 4 8 Manual Sending Via the Handset sirsrsrirsrsrssisrroneeuesrsanasiariiai 4 8 Memory Sending a isscsssssenssscsvssovsssaesussevsvesassvosensevaonsnvednsdieonsevestssuautevcevesevenonsee 4 10 Cancelling Sending ssnin iin aaneen EAEE EA 4 12 Removing the Document From the Automatic Document Feeder ADE honain E E E E N vate Rediallihp cieeierenoiiesia ionii e E EEEE R NE Manual Redialling ceninin E RNA Automatic Redialling With Memory Sending Cancelling Automatic Redialling sssieniinonoi nasri Sequential Broadcasting wsssisissssssssssscassescuossnstossssnvesnsavesssedetssabassassabssnsatcnonsvononateanaten Sending a Document to More Than One Destination Sending a Document Using Group Dialling oo eens Dialling Through a Switchboard oes eeeeeeeeeeesesesesesesessaneeeseneneneneneneees Registering the Access Type and the Outside Line Number under the R BUOD os tecsestdsesdessetesvcnnisoesssasetivcesendessvonsnssosedsioselstorerssosusseestassesthssuseonbes Lone Distance Dialling siorik enie as EE E E E ANO How to Enter Pauses Conammme a Dial TONE iesise es T S Using Tone Dialing ona Puls Line senema a 4 24 If a Power Cut OCCUIS sspissersiessrsarirsens Memory Clear Report Contents vii Chapter 5 Receiving FAXES erir ces snes yscias nes racpas Ena A E EA ARR 5 1 Different Ways to Receive a Fax ureno h aena aK iE REEE 5 2 Setting the Receive Mod
31. 400 or 600 dpi resolution With the MultiPASS Desktop Manager the MultiPASS C50 can scan documents at 300 dpi and electro enhanced 400 dpi and 600 dpi In addition when using applications that support the TWAIN scanning standard such as ScanGear 4 0 TWAIN you can adjust the resolution in 1 dpi increments from 30 to 600 dpi TWAIN compatible The MultiPASS C50 supports the TWAIN scanning standard which allows you to scan images using any graphics or optical character recognition OCR application that also supports the TWAIN standard Colour scanning is not possible from the MultiPASS Desktop Manager but can be done through any application that supports the TWAIN standard Chapter 1 Introducing the MultiPASS C50 1 7 Using the MultiPASS C50 with the MultiPASS Desktop Manager for Windows Canon s MultiPASS Desktop Manager for Windows allows you to use the MultiPASS C50 s printing faxing scanning and telephone functions directly from your PC Use the MultiPASS C50 as the default printer for Windows applications Send faxes from the MultiPASS C50 using any Windows application that allows printing Scan documents into the Desktop Manager or any Windows application that supports the TWAIN scanning standard Store an unlimited list of fax or phone numbers in a fax telephone address book on your PC View faxes on your PC s monitor as well as save rotate or print them or copy them to the PC s clipboard Br
32. 9 10 be replaced 8 16 Troubleshooting Chapter 8 Problem Possible cause Solution Received faxes are blotched or uneven The telephone lines may be in poor condition or you may have a bad connection The sending fax machine may not be functioning properly Use ECM receiving to try eliminate such problems However if the telephone lines are in poor condition you may need to have the fax sent again The sending fax machine usually determines the fax s quality Call the sender and have them make sure the top cover and scanning glass on their fax machine are clean Errors occur frequently while receiving The telephone lines may be in poor condition or you may have a bad connection Telephone Problems Problem Possible cause Lower the speed at which the unit receives faxes in the Speed setting in the Receive Fax tab See the MultiPASS Desktop Manager User s Guide Solution The MultiPASS C50 cannot dial The telephone line may not be connected properly The MultiPASS C50 may not be set for the type of telephone line you have pulse tone Make sure the telephone line is securely connected to the MultiPASS C50 See page 2 16 Make sure the MultiPASS C50 is set for the type of phone line you have See page 2 58 If you are not sure what type of line you have contact your local telephone company The phone disconnects while you are talking on the line The MultiPASS
33. Manager User s Guide for details 5 6 Receiving Faxes Chapter 5 A If you have an answering machine connected to your MultiPASS C50 that can carry out remote control operations controlling your answering machine from a remote telephone the security code for this function may be the same as the two digit ID code described above If so make sure you change the MultiPASS C50 s two digit ID code to make it distinct from the answering machine s security code See the MultiPASS Desktop Manager User s Guide for instructions on changing the two digit ID code Chapter 5 Receiving Faxes 5 7 Receiving Faxes Automatically FAX ONLY MODE When the MultiPASS C50 is set up for a dedicated line set FAX ONLY MODE to automatically receive documents whenever a call comes over the fax line 1 Make sure the MultiPASS C50 is set up to receive over a dedicated fax line REENE MODE 2 Press RECEIVE MODE to select FAX ONLY MODE FAX ONLY MODE m The MultiPASS C50 assumes all incoming calls are from fax machines sending documents It receives the documents automatically and disconnects all voice calls a In FAX ONLY MODE you can control whether or not the MultiPASS C50 rings when it receives a fax call by enabling or disabling the Silent Receive setting with the MultiPASS Desktop Manager However please note that even if you enable this setting the MultiPASS C50 will only ring if you have a telephone or the optional handset
34. Setting the receive mode Answer Receive Mode See page 5 3 Setting whether the Silent Receive MultiPASS C50 unit rings for Number of Rings an incoming fax and the number of times it rings Setting how incoming faxes Receive Fax Options are handled when your computer is turned on or off You can also set how faxes are handled when the MultiPASS C50 runs out of paper Setting whether a reception Report Print report is printed and when it is printed out Setting the modem speed used Speed to receive faxes Setting Error Correction Error Correction ECM Mode ECM on or off for fax reception Can be adjusted with the RECEIVE MODE button Chapter 2 Setting Up Your MultiPASS C50 2 65 Setting Description Desktop Manager Setting Name Operation Panel Setting Name Setting whether you want to print documents in the Desktop Manager using a reduced amount of ink Ink Saver Mode Setting fax telephone switching options Listen Time before Ringing Ring Time Ring Tone Default Action if No Answer to Telephone Setting whether in manual mode the MultiPASS C50 automatically switches to fax receiving after a specified ring time Manual Auto Switch Setting options when an answering machine is connected to the MultiPASS C50 unit Answering Machine Mode Options Setting whether remote receive is enabled and setting the identification
35. acronym for Red Green and Blue the three primary colours used in the additive process to form a wide spectrum of colours ROM Read Only Memory You cannot modify this printer memory When the printer is turned off ROM memory remains intact In this unit the default settings and the resident fonts are stored in ROM Rotary pulse A telephone dialling system where a dial is rotated to send pulses to the telephone switching system When you pulse dial you hear clicks When you touch tone dial the most common dialling system you hear tones Rotary pulse dialling requires certain setting adjustments RX See Receiving S Saturation The vividness or amount of a colour See Intensity Scanning contrast A setting that darkens or lightens the scanning of documents Glossary Sender ID Information printed at the top of a fax also called TTI or Transmit Terminal ID m Date and time the fax was sent m Sender s fax phone number m Sender s name m Your name or company name m Page number Sending A fax document that has been scanned by a facsimile machine and sent over telephone lines in the form of electrical pulses to another facsimile machine Also called TX or Transmit The MultiPASS C50 also allows you to send a document directly from your PC PC Faxing Sending speed The rate at which faxes are transmitted through the phone line See also bps bits per seconds Serif Short lines crossing and embellishin
36. areas within the maximum margins of 4 5 mm on either side of the sheet and 4 0 mm on the top and bottom Make sure your document s text and graphics do not extend into these margins MAX 4 0mm A A4 Vv S MAX 4 0 mm A MAX 4 5 mm MAX 4 5 mm 6 4 Scanning Documents and Making Copies Chapter 6 Selecting Automatic Manual Document Feed The document feed lever allows you to select whether the Automatic Document Feeder ADF feeds documents automatically If set to automatic document feed a multipage document will automatically feed page by page through the Automatic Document Feeder ADF The icons below the document feed lever show you which setting you should use according to your document the icon showing several sheets 4 is for automatic document feed and the icon showing a single sheet CJ is for manual feed Use automatic document feed 4 for documents that meet the requirements on page 6 2 However if you have difficulty sending with this setting or find that several sheets feed into the Automatic Document Feeder ADF at the same time try using manual feed 0 For documents that do not meet the requirements on page 6 2 use manual document feed A and load one sheet at a time These documents include very thick or thin paper small documents postcards business cards documents with uneven surfaces photos special types of paper thick paper with a glossy finish for example and carrier shee
37. bag or other fabric item Be sure to select Back Print Film Option when printing on the TR 101 T Shirt Transfers See the MultiPASS Desktop Manager User s Guide for instructions Chapter 2 Setting Up Your MultiPASS C50 2 39 The Printable Area To ensure the best print quality make sure the text or graphics you create stay within the printable areas shown below If not you can get poor print quality or line feeding problems For example printing outside the bottom margin can produce stains on the bottom edge of the medium Plain Paper and Special Media The shaded area in the figure below shows the printable area for papers Printable Area A4 size 210 mm 3 4 mm 297 mm 3 0 mm 7 0 mm oaa Tf a P B d el Letter size Legal size a 8 5 a 8 5 b 0 25 b 0 25 c 11 0 c 14 0 d 0 12 d 0 12 e 0 27 e 0 27 2 40 Setting Up Your MultiPASS C50 Chapter 2 Envelopes The shaded portion below shows the printable area for envelopes a Printable Area European DL U S Commercial No 10 a 220mm a 9 5 b 64mm b 0 25 c 10 4mm e 1 2 d 110mm d 4 1 e 3 0mm e 0 12 f 7 0mm f 0 27 Chapter 2 Setting Up Your MultiPASS C50 2 41 Adjusting the Paper Thickness Lever Before loading a print medium into the MultiPASS C50 use the paper thickness lever to adjust the gap between the print head and the print paper to suit the paper
38. before pressing the START COPY button you will disconnect the call Chapter 8 Troubleshooting 8 15 Problem Possible cause Solution The print quality is poor You may not be using the correct paper The sending fax machine may not be operating properly Make sure the paper in the sheet feeder meets the specifications given in Appendix A Make a copy with your MultiPASS C50 If the copy looks OK then your MultiPASS C50 is operating properly Contact the sender and have them check their fax machine A Also see Printing Problems on page 8 19 The MultiPASS C50 cannot receive faxes using ECM ECM RX does not appear in the LCD display when receiving The sending fax machine may not support ECM ECM reception may not be selected If the sending fax does not support ECM then the MultiPASS C50 receives the fax in normal mode without error checking Make sure the ECM option in the Receive Fax tab is selected See the MultiPASS Desktop Manager User s Guide Nothing prints The orange tape may not Be sure to remove the tape from have been removed from the the BJ cartridge when you install BJ cartridge when it was it See page 2 33 installed The BJ cartridge may not Make sure the cartridge is have been installed properly installed correctly See page 2 31 The print head unit may need Clean the print head See page cleaning 9 9 The BJ cartridge may need to See page
39. errors Chapter 4 Sending Faxes 4 11 Cancelling Sending If you want to stop sending before the fax is finished do the following 1 Press STOP a If you are sending manually the transmission is cancelled immediately a If you are sending from memory the following appears in the display CANCEL YES NO 2 To cancel sending press TX RX CANCELLED m If you change your mind and want the unit to continue sending press the button The MultiPASS C50 will continue sending normally After you cancel a fax you may need to open the operation panel to remove the document from the Automatic Document Feeder ADF See Removing the Document From the Automatic Document Feeder ADF on the following page 4 12 Sending Faxes Chapter 4 Removing the Document From the Automatic Document Feeder ADF Do not try to pull the document out without opening the operation panel or you might tear or smudge the document 1 Open the operation panel by gently pulling it toward you If the paper does not pull out easily do not force it Contact your local authorised Canon dealer or the Canon help line Chapter 4 Sending Faxes 4 13 3 When you are finished close the operation panel by pressing it down from the centre as shown Be sure to close the operation panel until it locks into place Otherwise the unit will not functio
40. fax machine was busy and the MultiPASS C50 is waiting to redial BUSY NO SIGNAL 005 018 The telephone number Try sending the document CALLING CARTRIDGE JAMMED you dialled is busy The other party s fax machine is not working properly The other party is not using a G3 fax machine The telephone line type setting on your MultiPASS C50 is incorrect The receiving fax machine did not answer within 55 seconds The MultiPASS C50 is dialling the receiving fax machine The cartridge is jammed again later Contact the other party and have them check their fax machine Contact the other party and have them send or receive the document using a G3 machine Set your MultiPASS C50 for your telephone line tone or pulse Contact the other party and have them check their fax machine You can also try to send the document manually For an overseas call add pauses to the registered number If you want to cancel the transmission press the STOP button Open the printer cover check for any jammed paper in the unit and remove if necessary Do not try to manually move or stop the cartridge holder 8 30 Troubleshooting Chapter 8 Message Error Code Cause Action CHANGE CARTRIDGE CHECK DOCUMENT CHECK PAPER SIZE CHECK PRINTER CLEAR PAPER JAM COMMUNICATING PLEASE WAIT 052 001 009 The BJ cartridge is empty or its ink has dried ou
41. five times as described above a If your colour printouts appear to be missing a colour even after you have cleaned the print head five times as described above In addition a Ifyou are using the BC 21 21e Colour BJ cartridge and your output is blank one of the ink tanks is probably empty and needs to be replaced Print the NOZZLE CHECK test pattern to check whether the BJ cartridge needs replacing or not See page 9 8 for details a Ifthe message CHANGE CARTRIDGE appears in the LCD display the BJ cartridge may have run out of ink This message also appears if the MultiPASS C50 has to store a fax in its memory because the cartridge is out of ink If this message appears do the following 1 Press START COPY to print any faxes in memory Ifthe printout appears normal you do not need to replace the BJ cartridge Sometimes cleaning the print head or re installing the cartridge will clear up the problem Ifthe print is light or shows gaps go to step 2 2 If there was no fax in memory or if the fax s print was light blank or showed gaps print or copy a document to make sure the problem is not with the machine that sent the fax 9 10 Maintaining Your MultiPASS C50 Chapter 9 3 Ifthe document is light blank or shows gaps clean the printing area If this doesn t work replace the cartridge Although Canon makes numerous BJ cartridges the BC 21 21e Colour BJ cartridge the BC 20 Black BJ cartridge the
42. high resolution of 360 dpi when making single copies Copy reduction The MultiPASS C50 can reduce copies to 70 80 or 90 of their original size This allows you to copy legal size documents onto A4 size paper for example Telephone Features Automatic dialling The MultiPASS C50 s three automatic dialling methods one touch speed dialling coded speed dialling and group dialling can be used to store phone and fax numbers for easy and efficient calling Connection for the optional handset extension telephone or answering machine Connecting the optional handset or a telephone to the MultiPASS C50 lets you use it to make and receive normal telephone calls In addition connecting an answering machine allows you to receive faxes and phone messages while you are away from your desk Point and click dialling The MultiPASS Desktop Manager enables you to select a phone number and dial directly from your PC s screen with a simple click of the mouse Chapter 1 Introducing the MultiPASS C50 1 5 Colour Printer Features Canon Bubble Jet BJ printing and ink cartridges The MultiPASS C50 uses Canon s Bubble Jet BJ printing and ink cartridges to provide you with first rate crisp print and vibrant colours along with convenient easy maintenance Excellent print quality and speed The MultiPASS C50 s high performance print head offers a precision of up to 720 dots per inch dpi horizontally by 360 vertically provid
43. into the MultiPASS C50 s memory that fax will print automatically when the jam is cleared 8 8 Troubleshooting Chapter 8 Problems Feeding Paper into the Sheet Feeder If you are having problems feeding paper or other media into the MultiPASS C50 s sheet feeder check the following table Whenever you correct one of these problems be sure to remove the paper from the sheet feeder and load it again See page 2 45 The following problems can also cause the paper to jam in the unit See page 8 6 for instructions on clearing paper jams Problem Possible cause Solution Paper does not feed into the The sheet feeder may contain MultiPASS C50 sheet feeder too many sheets Paper may not be inserted in the sheet feeder correctly Make sure the sheet feeder is not filled past the limit mark A See page 2 47 Make sure paper is inserted all the way into the sheet feeder See page 2 45 Printing is skewed Paper may not be stacked correctly in the sheet feeder Make sure the stack of paper is straight in the sheet feeder Make sure the right side of the stack of paper is aligned with the right side of the sheet feeder and that the paper guide is aligned against the left side of the stack See page 2 47 Make sure the paper exit path is clear Chapter 8 Troubleshooting 8 9 Problem Possible cause Solution Several sheets load into the MultiPASS C50 at once Paper may n
44. lint free cloth moistened with water to clean the white sheet and scanning glass then wipe them with a soft dry lint free cloth a Ifthe scanning components are dirty the documents you send or print will also be dirty m Be sure to use a soft cloth to avoid scratching the components Do not use tissue paper Dust from the tissue paper causes static electricity Chapter 9 Maintaining Your MultiPASS C50 9 5 4 Clean the shaded areas of the operation panel and the unit a Dirt and dust particles that collect on the underside of the operation panel also affect the quality of the documents you copy or send 9 6 Maintaining Your MultiPASS C50 Chapter 9 6 When you are finished close the operation panel by pressing it down from the centre as shown Be sure to close the operation panel until it locks into place or the unit will not function properly 7 Plug the unit back in Chapter 9 Maintaining Your MultiPASS C50 9 7 Maintaining BJ Cartridges One of the most important elements in maintaining your MultiPASS C50 s excellent print quality is to clean the BJ cartridge s print head regularly and to replace the BJ ink cartridges and tanks promptly when needed Printing the Nozzle Check Pattern Print the nozzle check pattern to test the BJ cartridge installed in the MultiPASS C50 This pattern shows if each print head nozzle is operating properly
45. million different colours but the number you can actually print depends on the application you use Some applications have restrictions on how they can use colour see your application s documentation to see if it has any such restrictions 7 6 Printing From Your PC Chapter 7 Your application may also offer a number of colour control functions such as dithering intensity or hue a Dithering creates colours with patterns of alternating dots For example an alternating red and white dither pattern can create pink a Intensity saturation lets you adjust the depth of a colour if the printout appears lighter or darker than the image on the monitor Hue allows you to change a colour s hue For example you can adjust the hue of red to make it more purple For details about these functions see your application s documentation Understanding Your Computer s Monitor and Colour Be sure you know what type of monitor your PC has Monitors are classified by their resolution and by the number of different colours they can display The following factors can affect how well the colours on your printed page match the colours displayed on your monitor Monitors create the colours they display by combining red green and blue at different intensities Printers create colours by combining overlaying dots of cyan yellow magenta and black in a variety of combinations with varying amounts of ink The MultiPASS C50 is optimised
46. number used to receive Remote Receive Remote Identification Number 2 66 Setting Up Your MultiPASS C50 Chapter 2 Speed Dialling Settings Setting Description Desktop Manager Setting Name Operation Panel Setting Name Setting one touch speed dialling numbers See the Speed Dial tab 1 TOUCH SPD DIAL See page 3 3 Setting coded speed dialling numbers See the Speed Dial tab CODED SPEED DIAL See page 3 10 Setting group dialling numbers See the Speed Dial tab GROUP DIAL See page 3 17 Other Options Setting Description Desktop Manager Setting Name Operation Panel Setting Name Printing a fax stored in memory instead of uploading it to your PC FILE PRINT See page 5 12 Cleaning the BJ cartridge HEAD CLEANING print head See page 9 9 Cleaning the MultiPASS C50 ROLLER CLEANING rollers See page 2 50 Setting the print media for COLOR COPY MEDIA colour copying plain paper or high resolution paper See page 2 72 Printing a test pattern to check the BJ cartridge NOZZLE CHECK See page 9 8 Chapter 2 Setting Up Your MultiPASS C50 2 67 The MultiPASS C50 Unit Settings Details on the settings that can be adjusted from the MultiPASS C50 operation panel are listed in the table below For detailed instructions on accessing these settings refer to the page numbers indicated in the table A The factor
47. on the PC See the MultiPASS Desktop Manager User s Guide Chapter 8 Troubleshooting 8 27 Problem Possible cause Solution Hue changes The print head nozzles may be clogged with dust An ink tank may be empty Clean the print head See page 9 9 Replace empty ink tanks as needed See page 9 17 Printed blue looks purple Blue prints as purple because of the different technologies used by the PC s monitor and the MultiPASS C50 the monitor uses RGB Red Green Blue colour while the MultiPASS C50 uses CMYK Cyan Magenta Yellow Black colour Thus the printed blue a mix of cyan and magenta looks darker and more purple than the blue on the monitor On the PC select Match colour screen matching to provide a lighter colour blue If you are not using screen matching decrease the amount of magenta by 30 to produce a royal blue If you just want a nice blue colour try cyan It prints beautifully and quickly and is available in almost all applications that support colour See the MultiPASS Desktop Manager User s Guide Colour images are missing some detail You may not have the optimum settings selected on the PC On your PC make sure to select Plain Paper Colour Mode and Halftoning Pattern If these are already selected change the Media Type setting from Plain Paper to Coated Paper See the MultiPASS Desktop Manager User s Guide 8 28 Troub
48. or colour If the BC 20 Black Cartridge BC 22 22e Photo Colour Cartridge or BC 29F Fluorescent BJ Cartridge runs out of ink just replace the entire cartridge To avoid printing problems use only Canon BJ print cartridges and ink tanks Other cartridges can produce unsatisfactory results In addition use only BCI 21 Black and BCI 21 Colour ink tanks in the BC 21 21e Colour BJ cartridge Special Print Media You can use plain paper with the MultiPASS C50 for excellent colour and black and white printing but Canon has also developed a wide range of print media to extend your printing capabilities See Selecting the Print Media on page 2 37 for detailed descriptions of these media If you plan to use a print medium other than those made by Canon be sure to test it in your MultiPASS C50 before ordering it in bulk If you have any questions about whether a particular medium is suitable for your MultiPASS C50 please contact your local authorised Canon dealer Chapter 1 Introducing the MultiPASS C50 1 9 Canon Photo Kit Canon s optional Photo Kit enables the MultiPASS C50 to use halftones to print photos beautifully The kit includes the BC 22 22e Photo Colour BJ cartridge the SB 21 BJ cartridge container and 60 sheets of Canon high resolution paper HR 101 1 10 Introducing the MultiPASS C50 Chapter 1 Using Your Documentation A Your MultiPASS C50 includes the following documentation to help you learn how
49. other similar soft surface or near a radiator or other heat source Do not place the MultiPASS C50 in a cupboard or cabinet or on shelves unless adequate ventilation is available See Choosing a Location for Your MultiPASS C50 on page 2 3 for guidelines on how much space the unit needs for ventilation Operate the MultiPASS C50 only from the type of power source indicated on the unit s label If you are not sure of the type of power available from your wall outlets contact your local power company Make sure the total amperage used by all devices plugged into the wall outlet does not exceed the ampere rating of the outlet s circuit breaker Do not allow anything to rest on the power cord or place the MultiPASS C50 where the cord will be walked on Make sure the cord is not knotted or kinked 1 14 Introducing the MultiPASS C50 Chapter 1 Do not insert objects of any kind into the slots or openings on the MultiPASS CS50 s cabinet as they could touch dangerous voltage points or short out parts and result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the MultiPASS C50 If something does fall into it unplug the unit immediately and call your local authorised Canon dealer or help line Always unplug the MultiPASS C50 before moving or cleaning it Whenever you unplug the MultiPASS C50 wait at least five seconds before you plug it back in Keep the MultiPASS C50 awa
50. page 1 14 to make sure you are installing your MultiPASS C50 for safe use m Put the MultiPASS C50 in a cool dry clean well ventilated place e Make sure the area is free from dust e Make sure the location is not affected by extreme temperature changes and always stays between 10 and 32 5 C e Make sure the area s relative humidity is always between 10 and 90 m Keep the MultiPASS C50 away from direct sunlight a If possible put the MultiPASS C50 near an existing telephone outlet to avoid the expense of installing a new one m Place the unit near a standard 200 240 VAC power outlet m Place the MultiPASS C50 near the PC you will be connecting it to Make sure you can reach it easily as you will be using it as a printer fax machine copier scanner and telephone a Do not plug the MultiPASS C50 into the same circuit as an appliance such as an air conditioner electric typewriter television or copier Such devices generate electrical noise that can interfere with your MultiPASS C50 s ability to send or receive faxes m Set the MultiPASS C50 on a flat stable vibration free surface that is strong enough to support its weight about 5 6 kg m Make sure the location you choose provides enough space around the MultiPASS C50 for adequate ventilation and to allow paper to flow freely into and out of the unit The figure below shows the minimum space required for the unit Chapter 2 Setting Up Your MultiPASS C
51. pages are being scanned The MultiPASS C50 scans the document quickly so you can get it back in a few moments and return to work R RAM Random Access Memory Memory that is used for temporary storage of information such as documents you want to print scanned and received documents and downloaded fonts RECEIVE MODE The button that controls how the MultiPASS C50 receives fax and telephone calls Receiving Receiving transmission is also defined as RX or Reception The MultiPASS C50 can be customised to receive fax documents in many ways m Receive fax documents only FAX ONLY MODE Receive both telephone calls and fax documents on the same line Fax Tel Mode Receive telephone calls and fax documents manually MANUAL MODE m Receive documents directly into your PC PC Faxing Reception See Receiving Glossary Redialling automatic When the fax you dial does not answer or a sending error occurs the MultiPASS C50 waits for a specified interval and then redials the same fax number You can adjust the number of redials and the length of time between redialling Redialling manual When you use the regular dialling method you can quickly call the last number dialled by pressing the C REDIAL PAUSE button Reduction mode The MultiPASS C50 s automatic feature that slightly reduces the received image to allow room at the top of the page for the sender s ID information You can also reduce the size of large in
52. pels mm x 7 7 lines mm e Standard mode 8 pels mm x 3 85 lines mm e 20 A4 or letter size sheets e 10 legal size sheets Maximum 216 x 1000 mm Minimum 210 x 148 mm 208 mm e GENESIS Ultra High Quality Image Processing System UHQ e Halftones 256 levels of grey Bubble Jet printing Approx 4 pages minute Based on Canon FAX Standard Chart No 1 Standard Mode 75 g m paper Appendix A Specifications A 3 Dialling Networking Report reference Ink saver Copier Scanning resolution Printing resolution Default size e Automatic dialling One touch speed dialling 6 locations Coded speed dialling 50 locations Group dialling 55 locations e Regular dialling with numeric buttons e Automatic redialling including error redialling e Manual redialling e Pause button e Sequential broadcast up to 57 locations e Automatic receiving e Non ring reception e Deactivate ECM e Activity report up to 20 transactions e Non delivery report e TTI Transmitter Terminal Identification Economy mode for printing received faxes approximately doubles cartridge life FINE 8 pels mm x 7 7 lines mm memory copy 360 x 360 dpi direct copy e PHOTO 8 pels mm x 7 7 lines mm with halftone memory copy 360 x 360 dpi direct copy e COLOR FINE 360 x 360 dpi full colour e COLOR DRAFT 360 x 180 dpi full colour e COLOR SNAPSHOT 360 x 360 dpi full colour 102 mm width 3
53. s thickness If the gap between the print head and the paper is not adjusted properly smudging or otherwise poor print quality can result Set the paper thickness lever as follows CARTRIDGE 1 Press CARTRIDGE to move the cartridge holder to the centre of the unit O 2 Open the printer cover by grasping the document guides and lifting DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT Do not try to move or stop the cartridge holder manually or you may damage the MultiPASS C50 2 42 Setting Up Your MultiPASS C50 Chapter 2 3 Set the paper thickness lever to left centre or right according to the following table Lever position Medium Black Plain paper Left LC 301 water resistant paper Left Envelopes HR 101 high resolution paper GP 101 glossy paper CF 102 transparencies BF 102 back print film HG 101 high gloss film FS 101 fabric sheet TR 101 T shirt transfers Colour Centre Centre Right Centre Centre Centre Centre Centre Right Right iH amp N SANSE DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT 4 Do not try to manually move or stop the cartridge holder or you may damage the MultiPASS C50 4 Close the printer cover CARTRIDGE 5 Press CARTRIDGE again to move the cartridge holder back to its home position Chapter 2 Setting Up Your Mu
54. select TEL LINE TYPE TEL LINE TYPE 10 Press START COPY then use lt or gt to select the correct telephone line type TOUCH TONE ROTARY PULSE Contact your local phone company if you are not sure what type of phone line you have 11 Press START COPY to save the telephone line type COLOR COPY MEDIA 12 Press STOP to return to standby mode 14 38 FaxOnly Chapter 2 Setting Up Your MultiPASS C50 2 59 Editing Your Identification Information If you ever need to change the user name fax number or phone line type or to reset the date or time you can use the procedures above to display the settings you need to change then edit them using the numeric buttons and the lt and gt buttons 2 60 Setting Up Your MultiPASS C50 Chapter 2 The MultiPASS C50 Settings A To customise the MultiPASS C50 to your particular needs you can adjust general operation sending receiving and speed dialling settings There are two methods of customising these settings Method 1 Using the MultiPASS Desktop Manager The MultiPASS Desktop Manager software included with your MultiPASS C50 enables you to adjust settings for the MultiPASS C50 from your PC For a list of the adjustable settings see below and for detailed instructions on setting these options refer to the MultiPASS Desktop Manager User s Guide Method 2 Using the MultiPASS C50 operation panel
55. send your fax to a sequence of up to 57 fax numbers using any combination of dialling methods as follows m One touch speed dialling up to 6 destinations m Coded speed dialling up to 50 destinations Manual dialling with the numeric buttons 1 destination only You can enter the one touch speed dialling and coded speed dialling destinations in any order You can also include one destination that you dial manually using the numeric buttons To send a fax using sequential broadcasting do the following Be sure to adjust the document feed lever before loading your document See page 6 5 for details 1 Prepare the document and load it face down into the Automatic Document Feeder ADF m If necessary you can adjust the resolution and contrast See page 4 3 for details 2 Enter up to 57 fax numbers using the following three methods m One touch speed dialling press the desired one touch speed dialling button s Coded speed dialling press CODED DIAL then enter the two digit code using the numeric buttons be sure to press CODED DIAL before each code 4 18 Sending Faxes Chapter 4 a Manual dialling enter the number using the numeric buttons then press START COPY to add the number to the broadcast list You can only enter one number manually m After entering the first one touch speed dialling button or coded speed dialling code you have five seconds to enter another speed dialling button or cod
56. step 10 Chapter 3 Speed Dialling 3 13 10 Press START COPY 06 49 39 25 25 m To change additional number and or names repeat steps 5 to 10 11 Press STOP to return to the standby mode 14 38 FaxOnly 3 14 Speed Dialling Chapter 3 Using Coded Speed Dialling After registering your coded speed dialling numbers you can use them to send documents as follows Be sure to adjust the document feed lever before loading your document See page 6 5 for details 1 Prepare the document and load it face down into the Automatic Document Feeder ADF m If necessary you can adjust the resolution and contrast See page 4 3 for details CODED DIAL 2 Press CODED DIAL 3 Use the numeric buttons to enter the two digit code assigned to the fax number 03 Ex TEL 545 8545 m The number registered under that coded speed dialling button is displayed m Ifyou make a mistake while dialling press the STOP button Then press CODED DIAL and enter the correct code m Ifno fax number is assigned to the code you enter the LCD displays NO TEL If this happens make sure you entered the correct code and that the number you want to dial is registered under that code 4 Press START COPY DIALING m The display then shows TX the number of pages it has scanned and the transaction number Chapter 3 Speed Dialling 3 15 If you d
57. the BJ ink cartridge m When recording the outgoing message on the answering machine e Leave a four second pause at the beginning of the message e The entire message including the four second pause must be no more than 15 seconds long e Inthe message tell your callers how to send a fax For example Hello I can t answer the phone right now but please leave a message after the beep Pll return your call as soon as possible If you would like to send a fax press the start button on your fax machine after you leave your message Thank you Chapter 5 Receiving Faxes 5 9 Documents Received in Memory The MultiPASS C50 will automatically receive incoming faxes into its memory if it encounters a problem that prevents it from printing normally The LCD will display REC D IN MEMORY and a message showing the problem See below for correcting the problem LA m The MultiPASS C50 memory can store up to approximately 42 A4 size pages m Once the problem is solved press the STOP button The MultiPASS C50 will then print the stored faxes and delete them from memory Messages Displayed When Documents are Received in Memory If the MultiPASS C50 receives a document into its memory the LCD displays one of the following messages These messages show the action you must take to correct the problem CHANGE CARTRIDGE Cause The BJ cartridge ran out of ink or is not installed properly Action Mak
58. the cleaning sheet FUNCTION 4 Press FUNCTION then use lt or gt to select ROLLER CLEANING CO m The cleaning sheet is fed into the MultiPASS C50 The cleaning procedure 1 O 20 is completed when the sheet comes out of the unit lt gt Chapter 2 Setting Up Your MultiPASS C50 2 51 Printing on FS 101 Fabric Sheets Follow these steps to load and print on Canon s FS 101 fabric sheets Read and follow the precautions and handling instructions included with the FS 101 fabric sheets Do not use the fixing agent that is supplied with the FS 101 fabric sheet This agent is not needed when printing with the MultiPASS C50 Do not touch the printing on a newly printed fabric sheet until the ink has dried completely normally about an hour Open the printer cover by grasping the document guides and lifting m Make sure the paper thickness lever is set to the right See Adjusting the Paper Thickness Lever on page 2 42 With the cloth side facing you and the open end up insert one sheet into the sheet feeder until it stops and align the paper guide with the edge of the sheet You are now ready to print OPEN END AT THE TOP 2 52 Setting Up Your MultiPASS C50 Chapter 2 Using the Paper Output Guides with the BC 22 22e and BC 29F Cartridges When printing with the BC 22 22e Photo Colour or BC 29F BJ Fluorescent cartridge on HR 101 high resolution paper
59. the same font images both on computer displays and printer outputs TTI Transmit Terminal ID See Sender ID TWAIN Both a protocol and an application programming interface API that allows you to input image data directly from any source for example desktop and handheld scanners video capture boards digital cameras and other imaging equipment without requiring users to switch out of the application It provides compatibility between image input devices and applications by acting as the liaison between hardware devices and software applications Because your MultiPASS C50 supports TWAIN you can use the scanning features of the MultiPASS C50 with any Windows application that also supports TWAIN TWAIN the industry standard was developed by the TWAIN working group which consists of representatives from many leaders in the scanner hardware and software industry Glossary TX See Sending Typeface The printed design of characters For instance Courier Script and Roman typefaces all print characters of different designs Typestyle Refers to how the typeface appears slanted italic or upright U UHQ Ultra High Quality An exclusive Canon digital image processing system that incorporates 64 shades of grey along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity Glossary G 17 Glossary Index 1 TOUCH SPEED DIAL setting 2 67 2 68 3 3
60. you begin cleaning the MultiPASS C50 be sure to print any faxes stored in its memory If REC D IN MEMORY or RECEIVED IN FILE appear in the LCD display follow the steps on pages 5 10 or 5 12 to print out the documents a Ifyou disconnect the MultiPASS C50 while it is waiting to send a document you will have to set the MultiPASS C50 to send your document again once you finish cleaning the unit a Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Cleaning the MultiPASS C50 s Exterior Clean the MultiPASS C50 s outer casing as follows 1 Disconnect the power cord from the MultiPASS C50 2 Wipe the MultiPASS C50 s exterior with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution Never use thinner benzene alcohol or any other organic solvent to clean the MultiPASS C50 as these can damage the MultiPASS C50 s surface 3 Plug the power cord back in Cleaning the MultiPASS C50 s Interior To prevent ink spots and paper dust from accumulating inside the MultiPASS C50 and affecting print quality clean the unit s print area periodically as follows 9 2 Maintaining Your MultiPASS C50 Chapter 9 m Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the MultiPASS C50 as they can damage its components a Avoid touchi
61. you tried handset you cannot send a to use a one touch document to multiple speed dialling button or destinations Send the a coded speed dialling document to one code that has a group destination at a time registered in it PLEASE WAIT The MultiPASS C50 is Wait until the time and warming up receiving mode appear in the LCD display then begin PUT IN CARTRIDGE The BJ cartridge is not Make sure the BJ cartridge installed properly is installed properly and the green lock lever is set properly Chapter 8 Troubleshooting 8 33 Message Error Code Cause Action REC D IN MEMORY RECEIVED IN FILE START AGAIN TX RX CANCELLED TX RX NO nnnn The paper or ink ran out or a paper jam occurred so the MultiPASS C50 received the document in memory The PC was off and a document was received in the MultiPASS C50 memory An error occurred in the phone line or in the system You pressed the STOP button to cancel the transmission When the MultiPASS C50 sends or receives a fax it assigns a unique identification number to it Add paper to the sheet feeder change the BJ cartridge or clear the paper jam as needed Print the document from memory by pressing the STOP button Print the file from the PC Start the procedure again from the beginning Write the number down if you will need it later You can also print an activity management report af
62. 0 A If there are one or more documents in the image memory when the power is cut off the LCD will display PRINTING REPORT when the power is restored If there is no paper in the sheet feeder at this time the LCD will also display LOAD PAPER If this happens load paper in the sheet feeder press the START COPY button and wait for the unit to print the Memory Clear Report You will be unable to send documents or receive faxes in memory until you do this If you have no paper available and you urgently need to send a document or receive a fax in memory press the STOP button to enable sending and receiving However please note that once you have pressed the STOP button the unit will no longer print the Memory Clear Report Chapter 4 Sending Faxes 4 25 4 26 Sending Faxes Chapter 4 Chapter 5 Receiving Faxes This chapter describes how to use your MultiPASS C50 to receive faxes Different Ways to Receive a FaR 2c cas ses scascaseessaszasstsesseisedysnseasvassietanazererestecsastag cas lea 5 2 S ttine the Receive Mode shiista saiae iaaeaie ea eaaa 5 3 Receiving Faxes and Phone Calls Automatically Fax Tel Mode 5 4 Receiving Faxes Manually MANUAL MODE cee eeeeeeeeeeeee 5 6 Receiving Faxes Automatically FAX ONLY MODE ee 5 8 Using an Answering Machine ANS MACHINE MODE 5 9 Using the MultiPASS C50 with an Answering Machine 5 9 Doc
63. 10 20 KL CODED SPEED DIAL 4 Press START COPY 00 63 9399 1 C 2 O 5 Press lt or gt to select the coded speed dialling code you want to change s gt between 00 and 49 x05 7390802 m Ifthe button you select is registered for group dialling GROUP DIAL is displayed 6 Press START COPY twice TELEPHONE NUMBER TELs 7390802 3 12 Speed Dialling Chapter 3 To delete a number 7 Press lt until the whole number is deleted then press START COPY NAME m When you delete a number the name registered for that number is also deleted 8 When you are finished deleting numbers press STOP to return to the standby mode 14 38 FaxOnly To change the number and or name 7 To change the number use the numeric buttons to enter the new number over the previous number Ex TEL 545 8545 m The telephone fax number can be up to 120 digits long m Ifyou only want to change the name ignore this step and go to step 8 8 Press START COPY twice to display the registered name NAME CANON HONG KON A 9 To change the name use the numeric buttons to enter the new name over the previous name Ex CANON EUROPA A m See page 2 56 for details on entering letters ma You can enter up to 16 characters for the name a If you want to keep the same name do not enter a new name and go to
64. 1e Colour BJ Cartridge black centre BC 21 21e Colour BJ Cartridge colour centre BC 20 Black BJ Cartridge left BC 22 22e Photo Colour BJ Cartridge centre BC 29F Fluorescent BJ Cartridge centre See page 2 42 for more information on paper thickness settings 10 Close the printer cover CARTRIDGE 11 Press CARTRIDGE O m The MultiPASS C50 beeps twice and the cartridge holder moves to its home position on the right side of the unit m Once the cartridge holder is in its home position the unit automatically cleans the print head LA Unplug the MultiPASS C50 only when it is in standby mode time and receiving mode show in the LCD display Do not unplug the MultiPASS C50 when the cartridge holder is not in its home position on the right If you unplug the unit while it is printing or move the cartridge holder from its home position the cartridge will not be capped and can dry out Chapter 2 Setting Up Your MultiPASS C50 2 35 Storing BJ Cartridges Once a BJ cartridge is unwrapped its print head must be kept from drying out or it can clog and fail to work properly A cartridge installed in the MultiPASS C50 is protected from drying out by automatically moving to the home position at the right side of the unit and capping itself If you remove a partially used BJ cartridge from the MultiPASS C50 store it in the SB 21 BJ cartridge container that came with your unit 1 Insert the cartridge in the contai
65. 2 21 telephone line 2 16 2 21 Jams Automatic Document Feeder ADF 8 6 8 7 sheet feeder 8 8 K Keypad setting 2 62 KEYPAD VOLUME setting 2 62 2 68 2 71 L Lamp ALARM 2 24 LC 301 See Bubble Jet Paper LC 301 LCD display 2 23 messages 8 30 to 8 34 Letters editing 2 57 entering 2 56 2 57 Lifting unit 1 15 Line connecting 2 16 jack 2 16 2 21 LINE MONITOR VOL setting 2 62 2 69 2 71 Listen Time before Ringing setting 2 66 LOAD PAPER message 5 11 8 32 Loading documents automatic feed 6 6 to 6 8 manual feed 6 10 6 11 Loading print media automatic feed 2 45 to 2 48 manual feed 2 49 Location selecting 2 3 2 4 Long distance dialling 4 22 Index M Maintaining BJ cartridge 9 8 to 9 20 cleaning 9 2 to 9 7 Manual document feed 6 3 6 5 6 10 6 11 feeder 2 21 feeding 2 49 receiving 5 2 5 3 5 6 5 7 sending 4 6 Manual display See MANUAL MODE Manual document feed 6 3 6 5 6 10 6 11 MANUAL MODE description 5 2 setting 5 3 using 5 6 5 7 Manual sending via the handset cancelling 4 12 description 4 6 redialling 4 15 using 4 8 4 9 Manual Auto Switch setting 2 66 Memory documents received 5 10 5 12 messages 5 10 5 11 Memory Clear report 4 25 MEMORY FULL message 6 15 8 33 MEMORY FULL PLEASE WAIT message 8 33 Memory sending automatic redialling 4 15 4 16 cancelling 4 12 description 4 6 using 4 10 4 11 MEMORY USED nn message 8 33 Messages 5 10 5 11 8 30 to 8 34 MID PAUSE SET setting 2 63
66. 2 23 One Touch Speed Dial Special Function buttons Use these buttons for one touch speed dialling entering user information and to perform special operations See pages 2 25 and 2 26 for details on the special function buttons Numeric buttons Use these buttons to type numbers and names when entering information and to dial fax telephone numbers that are not registered for automatic dialling REDIAL PAUSE button Press this button to redial the last number that was dialled using the number buttons or to enter pauses between digits when dialling fax numbers CODED DIAL button Press this button followed by entering a two digit code with the numeric buttons to dial a fax number that you have registered for coded speed dialling START COPY button Press this button to begin sending receiving scanning or other operations or to select functions when registering information ALARM lamp This lamp flashes when an error occurs when the MultiPASS CS0 is out of paper or ink STOP button Press this button to cancel sending receiving or any other operation 2 24 Setting Up Your MultiPASS C50 Chapter 2 Special Function Buttons FUNCTION CARTRIDGE RESUME a l l 1 Co 2 Cx 3 or RESET 12 50 6O TONE D T a FUNCTION button Use this button to access different functions such as when entering user information running the MultiPASS C50 s self
67. 2 42 2 Close the printer cover 3 Pull the paper rest up until it stops 4 Insert a sheet of glossy paper with the glossy side facing up into the sheet feeder until it stops and align the paper guide with the edge of the sheet 2 48 Setting Up Your MultiPASS C50 Chapter 2 Loading Print Media for Manual Feed Follow the steps below to manually feed heavier weight media 90 105 g m into the MultiPASS C50 LA You will need to select manual feed from the print dialog box of your Windows application before printing See the MultiPASS Desktop Manager User s Guide for instructions Load the sheet when the dialog box prompts you to do so If you attempt to load the sheet without selecting manual feed the sheet will be ejected 1 Open the printer cover by grasping the document guides and lifting m Make sure the paper thickness lever is set properly for the type of media you are using See Adjusting the Paper Thickness Lever on page 2 42 2 Hold the sheet with its print side facing upward and align the sheet with the left edge of the manual feeder located at the back of the unit 3 Insert the sheet until it stops and continue to hold the sheet until the MultiPASS C50 grabs the sheet and pulls it in to the proper position 4 After the sheet is loaded open the printer cover and make sure the sheet is set straight If necessary pull the sheet out and load it again 5 Close the prin
68. 2 69 2 72 Monitor 7 7 Multifunction 1 3 Multitasking 1 3 5 13 MultiPASS Desktop Manager 1 8 2 54 CD ROM 2 6 user s guide 1 11 2 6 N NO ANSWER message 8 33 NO TEL message 8 33 NOT AVAILABLE message 8 33 Nozzle check pattern 9 8 NOZZLE CHECK setting 2 67 2 70 9 8 Number of Rings setting 2 65 Numbers editing 2 57 entering 2 56 2 57 storing for speed dialling 3 3 3 4 3 10 3 11 Numeric buttons 2 24 Index O Off Hook Alarm setting 2 63 On Error Resend setting 2 64 One touch speed dial buttons 2 24 One touch speed dialling changing names 3 5 to 3 7 changing numbers 3 5 to 3 7 deleting numbers 3 5 3 6 description 3 2 4 7 storing 3 3 3 4 using 3 8 3 9 with sequential broadcasting 4 18 Operation panel 2 20 2 23 2 24 2 54 Optional handset attaching See Appendix B connecting 2 17 Output tray 2 20 Output tray extension 2 6 2 20 attaching 2 13 Outside Dialling Prefix setting 2 63 Outside line number registering 4 20 4 21 P Paper Bubble Jet LC 301 2 38 guide 2 20 handling 7 2 to 7 5 High Resolution HR 101 2 38 2 50 jams 8 6 to 8 8 loading 2 44 2 45 output guides 2 20 2 53 printable area 2 40 problems feeding 8 9 to 8 11 rest 2 20 selecting 2 37 Paper Size setting 2 65 Paper thickness lever 2 22 adjusting 2 35 2 42 2 43 setting 2 35 2 42 2 43 Parallel cable 2 6 connecting 2 14 2 15 Pause Duration setting 2 63 Pauses entering 4 22 PBX 4 20 PC connecting 2 14 2 15 diall
69. 20 digits long m Press the gt button to enter spaces between numbers spaces are optional and are ignored during dialling a If you want to clear a mistaken entry press the lt button a To enter a pause in the number press the CO REDIAL PAUSE button one or more times Press START COPY NAME Press START COPY again then use the numeric buttons to store the name that goes with the number Ex CANON U S A A m See page 2 56 for details on entering letters ma You can store up to 16 characters for the name Press START COPY 05 To continue registering numbers and names repeat steps 4 to 9 Or If you have finished registering numbers and names press STOP to return to the standby mode 14 38 FaxOnly 3 4 Speed Dialling Chapter 3 Changing a Number Name Stored under a One Touch Speed Dialling Button Follow these steps if you want to change a number and or name registered under a one touch speed dialling button or if you want to delete all information stored in a button FUNCTION 1 Press FUNCTION a FUNCTION 2 Press lt or gt until TEL REGISTRATION is displayed 10 20 a lt gt TEL REGISTRATION 3 Press START COPY twice 1 TOUCH SPD DIAL 01 538 4500 1 O 2 O 4 Use lt or gt to select the one touch speed dialling button you want to change gt between 01 and 06 04 516 488 6
70. 256 levels of grey Colour 16 7 million colours Standard 300 dpi Enhanced 30 600 dpi Set from within a TWAIN application 20 A4 or letter size sheets 10 legal size sheets Maximum 216 x 1000 mm Minimum 80 x 45 mm 214 mm TWAIN B amp W Text 30 150 dpi 9 sec page 5 ms line B amp W Text 151 300 dpi 18 sec page 5 ms line B amp W Text 301 600 dpi 5 sec page 5 ms line Greyscale 30 150 dpi 13 sec page 7 ms line Greyscale 151 300 dpi 25 sec page 7 ms line Greyscale 301 600 dpi 78 sec page 11 ms line Colour 30 150 dpi 39 sec page 21 ms line Colour 151 300 dpi 75 sec page 21 ms line Colour 301 600 dpi 234 sec page 33 ms line Scanning size A4 Does not include forward time or data transfer time A 10 Specifications Appendix A Document Sizes The following illustrations show the largest and smallest documents you can feed into the MultiPASS C50 When the document feed lever is set to Automatic document feed Maximum Document Size Minimum Document Size m 216 mm gt 210 mm 148 mm UP TO A MAXIMUM OF 32 MINUTES FOR EACH PAGE OR 1 METRE IN LENGTH When the document feed lever is set to Manual document feed Note that the scanning length may be shorter than the length of the actual document Maximum Document Size Minimum Document Size 7 mm T 45 mm UP TO A MAXIMUM OF 32 MINUTES FOR EACH PAGE OR APPROX 1 METRE IN LENGTH lt
71. 50 2 3 482 mm 400 mm 281 mm If you need help installing your MultiPASS C50 or have any questions about it please contact your local authorised Canon dealer or service centre 2 4 Setting Up Your MultiPASS C50 Chapter 2 Unpacking Your MultiPASS C50 Follow the directions below to unpack your MultiPASS C50 properly and to make sure you have all of its components and documentation Do You Have Everything As you unpack the MultiPASS C50 save the carton and packing material in case you want to move or ship the unit in the future 1 Carefully remove all items from the box You should have someone help by holding the box while you lift the MultiPASS C50 and its protective packaging out of the carton PARALLEL CABLE FERRITE CORE TELEPHONE LINE POWER CORD BC 20 BLACK BJ CARTRIDGE DOCUMENT SUPPORT FOR SCANNED DOCUMENTS Jf BC 21 21e COLOUR BJ CARTRIDGE OUTPUT TRAY iF Severe COLOUR BJ G G EXTENSION W MultiPASS C50 USER S GUIDE MULTIPASS DESKTOP MANAGER FOR WINDOWS PACKAGE SENDING DOCUMENT SUPPORT Chapter 2 Setting Up Your MultiPASS C50 2 5 2 Make sure you have the following items MultiPASS C50 UNIT DOCUMENT SUPPORT OUTPUT TRAY FOR SCANNED EXTENSION DOCUMENTS POWER CORD PARALLEL CABLE TELEPHONE LINE FERRITE CO
72. 50 will print an error report If this happens try sending the fax again See Faxing Problems on page 8 12 for details on errors You can also use the one touch speed dialling buttons to send a document to more than one location at a time For details see Sequential Broadcasting on page 4 18 Chapter 3 Speed Dialling 3 9 Coded Speed Dialling Storing Numbers for Coded Speed Dialling You can store up to 50 telephone fax numbers for coded speed dialling As with one touch speed dialling you can register the numbers directly from the operation panel of the MultiPASS C50 or from the Desktop Manager For more details on entering numbers from your PC refer to the MultiPASS Desktop Manager User s Guide FUNCTION 1 Press FUNCTION FUNCTION 2 Press lt or gt until TEL REGISTRATION is displayed 10 20 pay gt TEL REGISTRATION 3 Press START COPY then use lt or gt to display CODED SPEED DIAL 4 Press START COPY Q20 CODED SPEED DIAL 00 5 Use lt or gt to select a two digit code 00 49 in the display 10 20 st cae 0048 nthe dpa 05 a Ifanumber is already registered at the code you select that number is displayed m Ifthe code you select is registered for group dialling GROUP DIAL appears 6 Press START COPY twice 9 TELEPHONE NUMBER TEL 3 10 Speed Dialling Chapter 3 lt s gt
73. 60 x 360 dpi 100 A 4 Specifications Appendix A Reduction sizes 70 80 90 Copy speed Black and white copy e Initial copy 45 seconds e Subsequent copies 20 seconds Colour copy e COLOR FINE mode A4 size 9 minutes 44 seconds e COLOR DRAFT mode A4 size 6 minutes 3 seconds e COLOR SNAPSHOT mode 102 x 152 mm photograph 3 minutes 51 seconds Multiple copies e Up to 99 copies of a black and white document e 1 copy of a colour document Telephone e Automatic FAX TEL switchover e Answering machine connection CNG detecting signal no sound e Optional handset connection e Extension phone connection e Remote reception by extension phone Default reception ID 25 Tone button e Pause button Appendix A Specifications A 5 Printer Printing method Printing resolution Paper handling Sheet feeder capacity Paper sizes Envelope sizes Media types Paper weight Line feed speed Printing speed Printing width Bubble Jet ink on demand 720 x 360 dpi Automatic feed Manual feed 100 sheets of A4 letter legal 75 g m 50 sheets of transparencies 10 sheets of back print film 10 envelopes A4 210 x 297 mm Letter 8 5 x 11 in Legal 8 5 x 14 in European DL envelope 220 x 110 mm US Commercial No 10 envelope 9 5 x 4 1 in Plain paper Coated paper Canon LC 301 and HR 101 Overhead projector film Canon CF 102 Back print film Canon BF 102 H
74. 700 m Ifthe button you select is registered for group dialling GROUP DIAL is displayed 5 Press START COPY twice 9 TELEPHONE NUMBER TEL 516 488 6700 Chapter 3 Speed Dialling 3 5 To delete a number 6 Press lt until the whole number is deleted then press START COPY NAME m When you delete a number the name registered for that number is also deleted 7 When you have finished deleting numbers press STOP to return to standby mode 14 38 FaxOnly To change the number and or name 6 To change the number use the numeric buttons to enter the new number over the previous number Ex TEL 2131 1250 m The telephone fax number can be up to 120 digits long m If you only want to change the name ignore this step and go to step 7 7 Press START COPY twice to display the registered name NAME CANON U S A A 8 To change the name use the numeric buttons to enter the new name over the previous name CANON Deutsch a m See page 2 56 for details on entering letters m You can enter up to 16 characters for the name a If you want to keep the same name do not enter a new name and go to step 9 3 6 Speed Dialling Chapter 3 9 Press START COPY 05 905 795 1111 m To change additional numbers and or names repeat steps 4 to 9 10 When you are finished changing numbers and or names
75. 9 Press START COPY 10 To enter additional group repeat steps 5 to 9 Or If you have finished registering groups press STOP to return to standby mode 14 38 FaxOnly 3 20 Speed Dialling Chapter 3 Using Group Dialling To send a fax to a group follow these instructions Be sure to adjust the document feed lever before loading your document See page 6 5 for details 1 Prepare the document and load it face down into the Automatic Document Feeder ADF m If necessary you can adjust the resolution and contrast See page 4 3 for details 1O 6 O 2 Use the one touch speed dialling buttons and or the CODED DIAL button 7 R along with the two digit codes to select the groups registered under those and or buttons and or codes CODED DIAL m Ifyou make a mistake when selecting a group press the STOP button and start again A m You can make up to 55 groups m Ifyou press a one touch speed dialling button or coded speed dialling code that has no group or fax number registered under it the LCD displays NO TEL Make sure you pressed the correct one touch speed dialling button or entered the correct coded speed dialling code and that the group you want has been registered correctly under that button or code a After entering a one touch speed dialling button or coded speed dialling code you have five or ten seconds to press each subsequent speed dialling button or code before the Mul
76. BC 22 22e Colour Photo BJ cartridge and the BC 29F Fluorescent BJ cartridge are designed specifically for Canon s colour BJ printers and are the only ones Canon recommends Also the BCI 21 Colour and BCI 21 Black ink tanks are designed specifically for the BC 21 21e Colour BJ cartridge and are the only ones Canon recommends for the BC 21 21e Chapter 9 Maintaining Your MultiPASS C50 9 11 Replacing the BJ Cartridge When replacing BJ cartridges always follow the precautions and cartridge selection guidelines given in Guidelines for Using and Maintaining BJ Cartridges on page 2 27 Replace the BJ print cartridge as follows 1 Make sure the MultiPASS C50 is plugged in CARTRIDGE 2 Press CARTRIDGE O m The cartridge holder moves to the centre of the unit 3 Open the printer cover by grasping the document guides and lifting DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT a Do not try to move the cartridge holder manually or you may damage the MultiPASS C50 a The MultiPASS C50 includes an automatic protection feature that helps keep it from overheating If the cartridge holder does not move and the unit beeps several times unplug the MultiPASS C50 and let it cool for several minutes When it has cooled plug it in again and press the CARTRIDGE button to move the cartridge holder 9 12 Maintaining Your MultiPASS C50 Chapter 9 Hold the BJ cartridge by its s
77. BCI 21 Black ink tank 2 29 BCI 21 Colour ink tank 2 29 BF 102 See Back Print Film BF 102 Bi directional parallel port 2 21 connecting to 2 14 BJ cartridge See Cartridge Broadcasting sequential 4 18 4 19 Bubble Jet Paper LC 101 2 38 BUSY NO SIGNAL message 8 30 Button arrow 2 25 CARTRIDGE 2 25 CODED DIAL 2 24 D T 2 26 4 23 FUNCTION 2 25 numeric 2 24 one touch speed dial 2 24 PRINTER RESET 2 25 R 2 26 4 20 4 21 RECEIVE MODE 2 23 REDIAL PAUSE 2 24 RESOLUTION 2 23 RESUME 2 25 special function 2 24 2 25 to 2 26 START COPY 2 24 STOP 2 24 TONE 2 25 4 24 C CALLING message 8 30 CALLING VOLUME setting 2 62 2 68 2 71 Cancelling automatic redialling 4 16 4 17 manual redialling 4 15 receiving 5 14 sending 4 12 Canon media 2 38 2 39 Photo Kit 1 10 Cartridge BC 20 Black BJ 2 29 BC 21 21e Colour BJ 2 29 BC 22 22e Photo BJ 2 30 BC 29F Fluorescent BJ 2 30 guidelines 2 27 holder 2 22 installing 2 31 to 2 35 maintaining 2 27 2 28 print head 9 9 replacing 9 10 to 9 16 SB 21 BJ Container 2 6 2 30 2 36 selecting 2 29 to 2 30 storing 2 36 types 2 29 2 30 using 2 27 2 28 Index CARTRIDGE button 2 25 CARTRIDGE JAMMED message 8 30 CF 102 See Transparencies CF 102 CHANGE CARTRIDGE message 5 10 8 31 9 10 CHECK DOCUMENT message 8 31 CHECK PAPER SIZE message 8 31 CHECK PRINTER message 8 31 Cleaning exterior 9 2 interior 9 2 9 3 print head 9 9 scanner components 9 4 to 9 7 sheet 2 50 2 51 C
78. C50 as a printer scanner or PC fax N Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing Noise level See dB A Nonbleed A special mode in colour print quality selection whereby the printer changes from true black to composite black when directly adjacent to an area of colour Numeric buttons The round numbered buttons on the operation panel marked the same as a standard telephone keypad Press them to perform regular dialling You also use the numeric buttons to enter numbers and letters when you register numbers and names and for entering coded speed dialling codes Glossary G 9 O Off line The printer s communication status in which you cannot transfer data from your computer to the printer On line The printer s communication status in which it is being controlled by your computer and is ready to receive data One touch speed dialling An automatic dialling method that allows you to dial a fax or telephone number by pressing a single one touch speed dialling button The MultiPASS C50 can store up to 6 numbers for one touch speed dialling One touch speed dialling buttons The buttons numbered 1 to 6 on the operation panel each of which may be registered as a fax or telephone number Once a number is registered you press one button to dial the entire number P Page orientation Refers to the direction of print on the page Printing across the wid
79. C50 may not be plugged in properly Make sure the MultiPASS C50 is correctly plugged into a wall outlet Chapter 8 Troubleshooting 8 17 Copying Problems Problem Possible cause Solution The MultiPASS C50 will not make a copy The MultiPASS C50 may have a BC 21 21e Colour BJ cartridge installed and its black ink tank may be empty The MultiPASS C50 may have a BC 22 22e Photo Colour BJ cartridge or a BC 29F Fluorescent BJ cartridge installed The handset may be off its hook The document may not be placed in the Automatic Document Feeder ADF correctly The MultiPASS C50 may not be operating properly Replace the empty ink tank See page 9 17 The MultiPASS C50 does not make copies while the BC 22 22e Photo Colour BJ cartridge or a BC 29F Fluorescent BJ cartridge is installed Replace the cartridge with a BC 21 21e Colour BJ cartridge or BC 20 Black BJ cartridge Make sure the handset is on its cradle Make sure the document you are copying is set in the Automatic Document Feeder ADF properly and the LCD display shows DOCUMENT READY See page 6 6 Make sure the document feed lever is set correctly See page 6 5 for details Print a document from your PC to make sure the MultiPASS C50 is working properly See the MultiPASS Desktop Manager User s Guide MEMORY FULL appears in the LCD display when you are making multiple copies The MultiPASS C50 s memory is full
80. Canon MultiPASS C50 User s Guide Although this equipment can use either loop disconnect or DTMF signalling only the performance of the DTMF signalling is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipment is set to use DTMF signalling for access to public or private emergency services DTMF signalling also provides faster call set up Copyright Copyright 1998 by Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Preface Trademarks Adobe Photoshop and Adobe PageMaker are registered trademarks of Adobe Corporation Canon and BJ are registered trademarks and MultiPASS UHQ and Bubble Jet are trademarks of Canon Inc Centronics is a registered trademark of Centronics Data Computer Corporation IEEE is a trademark of Institute of Electrical and Electronics Engineers Inc Microsoft and Windows are registered trademarks of Microsoft Corporation PhotoFinish is a trademark of Zsoft Corporation WordScan is a trademark of Caere Corporation Other brand and product names may be trademarks or registered trademarks of their respective
81. Chapter 2 Setting Up Your MultiPASS C50 2 21 Inside the Printer Cover Paper Thickness Lever Cartridge Holder 2 22 Setting Up Your MultiPASS C50 Chapter 2 The Operation Panel LCD Display Receive Mode m Resolution One Touch Speed Dial Special Function Buttons Document Feed Lever 12 Canon sum Multi ASS C50 a C O PAUSE RECEIVE MODE RESOLUTION ALARM FUNCTION CARTRIDGE RESUME Lo L 10 20 Oz LE 0 50 0 TONE DI R Numeric Buttons Stop Redial Pause Alarm Coded Dial Start Copy Document feed lever Set this lever to the left for automatic document feed or to the right 4 for manual document feed RECEIVE MODE button Use this button to select whether the MultiPASS C50 is set to receive faxes manually MANUAL MODE to treat all calls as faxes FAX ONLY MODE to use an answering machine to receive all calls ANS MACHINE MODE or to automatically switch between telephone and fax receiving depending on the type of call Fax Tel Mode LCD display This displays messages and prompts during operation and displays selections text numbers and names when registering information RESOLUTION button Press this button to select the resolution the MultiPASS C50 will use for the document you want to fax copy or scan Chapter 2 Setting Up Your MultiPASS C50
82. Dialling Changing a Number Name Stored under a One Touch Speed Dialling BUON sieme en a a a e snteuautiousstosyaes i peetets tosoeth 3 5 Using One Touch Speed Dialling arisinniuneereioaiiiiirsiisadiiri 3 8 Coded Speed Dialling ac cssssssssssssssexcupsevcnvssvervasnsnvebnatecssatvebadevesaiesatgbetatoaonsy abaatersnaten 3 10 Storing Numbers for Coded Speed Dialling oo eens 3 10 Changing a Number Name Stored under a Coded Speed Dialling CODE ernia ela nea iotids AA AR A K Tai Using Coded Speed Dialling Group Dialling si sessstsscsscsescsssiesssesessvastiesshessuesessvesesieescsiesvechessesuassssuesvscuoseas oseasecsendene Creating Groups for Group Dialling oo eee eerie eaten 3 17 Usine Group Diale csiaseccescstivcsstssesssesssasescaeses saesteseesendeatieieasoperscoposseosespenssd 3 21 Sending Faxes aiciesiis sis caiistisshssss sanisesesdunsessvvssvanvesvsnscataavestsancseavavesnveveevavvncstievensestertsees 4 1 Preparing to Send a FaK ves ssessssesssvssveavscveavcevcavsavesvssvevessvecenanctvaavsnveanssvnsieccesrsssaseeecedesss 4 3 Setting the Resolution and Contrast 20 0 ccc eee ce eee eeeseseeseeseseseseaees 4 3 Setting the Scanning Resolution eee eee eeeeneeeeeeeees 4 3 Setting the Scanning Contrast wo cesses ssssesssssssssssnseetenseeees 4 4 Sending Methods siteres iir uatsscsavesctanssuca assess EEEE REEERE 4 6 Manual Sending Via the Handset ssssscisssisssisisisrssssisiessiss 4 6 Memory SOMONE peses RE
83. ER mode ink consumption can be decreased by as much as fifty percent resulting in a longer effective cartridge life Ink tank The special type of ink container housed by the BJ cartridge The BC 21 21e Colour BJ cartridge contains two ink tanks one colour which includes cyan yellow magenta and one black Intensity The amount of colour More intense or more saturated colours are more pure Less intense or less saturated colours are less vivid Interface The connection between two devices that makes it possible for them to communicate with each other This MultiPASS C50 features a parallel interface which makes it compatible with IBM and similar personal computers Glossary G 7 Interface cable The cable used to create the interface between a printer and a computer Interface port The MultiPASS C50 comes with one Centronics 8 bit bi directional parallel interface port located on the back of the unit You attach the cable that connects your computer and MultiPASS C50 to this port J Jack The telephone receptacles on your wall or in your MultiPASS C50 used to connect the MultiPASS C50 to the telephone line answering machine or extension phone L Landscape orientation Refers to printing across the length of the page as opposed to portrait orientation printing across the width of the page The term landscape is derived from pictures of the landscape which are usually horizontal in format Line feed A printe
84. Entering Information 0 aieia Entering Numbers Letters and Symbols Editie InfOrm ation sssri veieien anea oea TENONS ERRES Entering Your Identification Information sseseseseeseeresiereriererrerrereren Editing Your Identification Information ssseseseeeeeersreerereererreess 2 60 The MultiPASS C50 Settings sisccsvssvssesesssessnssstesssesssivssessvecsesctssessestsconsabsotsansecsebsons 2 61 List Of SCUIMOS ranen E EERE E 2 61 General SetUnNpS irsrresrhssestire serete rri ren ert EERE EEEE a AaS 2 62 SEMAINE Settings seserian E E 2 63 Receive Settings esnan E S 2 65 Speed Dialling Settings erseineinniaa o eiiiai a 2 67 Other OPOS vivsisssvsiscavscvesvssvesvasesncsvesessvedoasnsupasnsrvsbvsveaseacsssvasssnvaseasny 2 67 The MultiPASS C50 Unit Settings occ essessesssesesseteesessensessesseses 2 68 Accessing the MultiPASS C50 Settings 0 eeeeeeeeeeeeeeeeees 2 71 To Access the VOLUME CONTROL Settings CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOD rnanera 2 71 To Access the RX CALL LEVEL COLOUR COPY MEDIA MID PAUSE SET and DISPLAY LANGUAGE Settings 2 72 MOStiNg The MULtiPA SS C50 reesen fosscasesssessadensuasupsnosve a 2 74 2 2 Setting Up Your MultiPASS C50 Chapter 2 Choosing a Location for Your MultiPASS C50 Before unpacking your MultiPASS C50 follow these guidelines to choose the best location for it Please review the information provided in Safety Instructions on
85. Error Code Cause Action DOC TOO LONG DOCUMENT READY ECM RX ECM TX HANG UP PHONE INSTALL BC 21 INSTALL BC 21 20 LOAD PAPER 003 It took more than 32 minutes to send or copy a document It took more than 32 minutes to receive a document The document is longer than 1 metre The document in the Automatic Document Feeder ADF is ready for scanning The MultiPASS C50 is receiving a fax using ECM The MultiPASS C50 is sending a fax using ECM The handset is off its hook The BC 20 BC 22 22e or BC 29F BJ Cartridge is installed The BC 22 22e or BC 29F BJ Cartridge is installed so the MultiPASS C50 cannot print any received faxes or make copies The MultiPASS C50 is out of recording paper Divide the document and send or copy each part separately Contact the sender and have them divide the document and send each part separately Use a copy machine to copy each page of the document and send the copy Send the fax scan the document or make a copy Faxes can take longer to receive when using ECM Try turning ECM off if you need to receive quickly or if you know your local telephone lines are in good condition Faxes can take longer to send when using ECM Try turning ECM off if you need to send quickly or if you know your local telephone lines are in good condition Place the handset properly onto its hook Remove the BC 20 BC 22 22e
86. Guidelines for Entering Information sessist 2 55 Entering Numbers Letters and Symbols 0 ce ee eeeeee 2 56 Editing Inform ation sisevete e a EE EAE E daltons 2 57 Entering Your Identification Information s sseseseseeeeiereeereriererrerrereree 2 58 Editing Your Identification Information ssseseseseersrererrererreess 2 60 The MultiPASS C50 Settings sariren arana e ieiti 2 61 Tist Of SOUUIN GS ssesssessestassssevcsvctvcanssvesncsvesvssvesvssustvsonesveovessiovstseusetaaseasaavesnaneisys 2 61 General Settings esavcessevscscavcsecansnecunssvesesvesenevenetevenssevexstonsestetecsserseseve 2 62 Sedin Stun GS cem aa A ARAARA 2 63 Receive Settings esseni nr Ea GEGE A KAER EKA 2 65 Speed Dialling Settings Other Options The MultiPASS C50 Unit Settings enei nN 2 68 Accessing the MultiPASS C50 Settings sssssrisisssesrisssrrrrasrierinsinsirarsssnineie 2 71 To Access the VOLUME CONTROL Settings CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL irere in on ana ERE 2 71 To Access the RX CALL LEVEL COLOR COPY MEDIA MID PAUSE SET and DISPLAY LANGUAGE Settings 2 72 Testing the MultiPASS GJO viiren ree areias REEERE 2 74 vi Contents Chapter 3 Chapter 4 Speed Dialling vies cise sissiciiseessesssriani sareren nEn AREARE Speed Di lling Methods eicsvsisssstsesssssssessevsessivshussessrncvsseseesessnsussvssvonsnsvosoasrsvonsteconsesss One Touch Speed Dialling Storing Numbers for One Touch Speed
87. LEAR PAPER JAM 5 11 8 31 Code error 8 30 to 8 34 CODED DIAL button 2 24 CODED SPEED DIAL setting 2 67 2 68 3 10 Coded speed dialling changing names 3 12 to 3 14 changing numbers 3 12 to 3 14 deleting numbers 3 12 3 13 description 3 2 4 7 storing 3 10 3 11 using 3 15 3 16 with sequential broadcasting 4 18 COLOR COPY MEDIA setting 2 67 2 69 2 72 Colour copier features 1 5 problems 8 26 to 8 28 Colour printing advice 7 6 features 1 6 monitors and 7 7 problems 8 26 to 8 28 selecting paper 7 6 Colour scanner features 1 7 COMMUNICATING PLEASE WAIT message 8 31 Company setting 2 63 Components 2 6 2 20 to 2 26 attaching 2 11 to 2 13 unpacking 2 5 Confirm before Deleting setting 2 62 Connecting See Connection Connection answering machine 2 17 optional handset 2 17 PC 2 14 2 15 power cord 2 18 2 19 telephone 2 17 telephone line 2 16 Connector power 2 21 Contrast setting 4 4 4 5 Convention type 1 12 Copier See also Copying features 1 5 problems 8 26 to 8 28 Copying 6 13 to 6 15 problems 8 18 8 26 to 8 28 receiving while 5 13 reduction 1 5 6 13 to 6 15 setting resolution 6 13 Customer support 1 13 8 3 Index D D T button 2 26 using 4 23 DATE amp TIME setting 2 58 2 62 2 68 Date Format setting 2 62 Default Action if No Answer to Telephone setting 2 66 Desktop Manager See MultiPASS Desktop Manager Dial tone confirming 4 23 Dialling automatic 3 2 4 7 coded speed 3 2 3 10 to 3 16 4 7 gro
88. Omlws TportortoOnkav amo tnv Odnyla 92 31 EEC nw auPotepec xouv TpoMoMOINGEl ano tv Odnyia 93 68 EEC Oznaka CE prikazuje da oprema ustreza predpisu 73 23 EEC in kot to predpisuje predpis 93 68 EEC A CE jelz s tan s tja hogy a berendez s megfelel az EEC 92 31 s 93 68 el r sokkal m dos tott EEC 73 23 s 89 336 k vetelm nyrendszernek Oznaczenie CE jest potwierdzeniem zgodno ci niniejszego urz dzenia z wymaganiami Dyrektywy 73 23 EEC oraz Dyrektywy 89 336 EEC zgodnie ze zmianami Dyrektywy 92 31 EEC obie uzupe nione przez Dyrektyw 93 68 EEC Zna ka CE indikuje e toto za zen odpov d Sm rnici 73 23 EEC a Sm rnici 89 336 EEC dopln n Sm rnic 92 31 EEC kter byly d le dopln ny Sm rnic 93 68 EEC K esolev CE markeering n itab et antud seade vastab Euroopa Liidu Direktiividele 73 23 EEC ja 89 336 EEC koos muudatustega vastavalt Direktiivile 92 31 EEC ning v ttes arvesse et m lemaid direktiive on muudetud vastavalt Direktiivile 93 68 EEC CE mar jums nor da ka iek rta atbilst pras b m kas iek autas EK direkt v s 73 23 un 89 336 ar EK direkt v 92 31 paredz taj m izmai m kur s veikti labojumi saska ar EK direkt vu 93 68 enklas CE rei kia kad is jrenginys atitinka direktyvas 73 23 EEC ir 89 336 EEC atlikus pataisas direktyva 92 31 EEC kuriose buvo atliktos pataisos direktyva 93 68 EEC Mapkuposka CE yka3biBaeT Ha TO YTO gaHHoe o6opyaoBaHne c
89. PASS C50 If you were having trouble printing but found that your MultiPASS C50 could make copies correctly you would know that the problem was with your computer software or cables and not with the MultiPASS C50 itself If the MultiPASS C50 makes strange noises emits smoke or strange smells unplug it immediately and contact your local authorised Canon dealer or the Canon help line Do not attempt to disassemble or repair the unit yourself 8 2 Troubleshooting Chapter 8 If You Cannot Solve the Problem If you have a problem with your MultiPASS C50 and cannot solve it using the information in this chapter contact your local authorised Canon dealer or the Canon help line LA Attempting to repair the MultiPASS C50 yourself may void the limited warranty Before contacting your local authorised Canon dealer or the Canon help line make sure you have the following information about your MultiPASS C50 a The unit s name MultiPASS C50 m The MultiPASS C50 s serial number on a label on the back of the MultiPASS C50 H12103 CANON INC MADE IN JAPAN SERIAL No XX XX XXX a The MultiPASS C50 s ROM version number to find this contact the Canon help line m The MultiPASS Desktop Manager version number see the MultiPASS Desktop Manager User s Guide m Where you purchased the unit a A detailed description of the problem m The steps you have taken to solve the problem and the results
90. RE BC 20 BLACK BJ CARTRIDGE BC 21 22e COLOUR BJ SB 21 BJ CARTRIDGE CARTRIDGE CONTAINER MultiPASS C50 USER S GUIDE DESKTOP MANAGER FOR DESKTOP MANAGER FOR This book WINDOWS SOFTWARE AND WINDOWS SOFTWARE PRINTER DRIVER CD ROM USER S GUIDE The shape of the power cord varies depending on the country of purchase The shape of the telephone line varies depending on the country of purchase 2 6 Setting Up Your MultiPASS C50 Chapter 2 A a If any of the above items are damaged or missing notify your Canon dealer immediately Chapter 2 Setting Up Your MultiPASS C50 2 7 Removing Shipping Materials When unpacking your MultiPASS C50 remove the tape and cardboard that are inserted into the unit to protect it during shipping Do this as follows 1 Remove all pieces of shipping tape from the outside of the MultiPASS C50 2 8 Setting Up Your MultiPASS C50 Chapter 2 3 Open the operation panel by grasping it with both hands and gently pulling it toward you 4 Remove the soft styrofoam sheet from the unit s Automatic Document Feeder ADF then gently push the operation panel shut until it clicks Chapter 2 Setting Up Your MultiPASS C50 2 9 5 Peel the clear protective sheet off of the LCD display 2 10 Setting Up Your MultiPASS C50 Chapter 2 Assembling the MultiPASS C50 Use the following instructions to assemble your MultiPASS C50 main unit and
91. RY message 8 34 Receive Fax Options setting 2 65 RECEIVE MODE button 2 23 5 3 RECEIVED IN FILE message 8 34 Receiving ANS MACHINE MODE 5 2 5 3 5 9 answering machine 5 2 5 3 5 9 automatic switchover 5 2 5 3 5 4 5 5 automatically 5 2 5 3 5 8 cancelling 5 14 FAX ONLY MODE 5 2 5 3 Fax Tel Mode 5 2 5 3 5 4 5 5 MANUAL MODE 5 2 5 3 5 6 5 7 manually 5 2 5 3 5 6 5 7 modes 5 2 problems 8 14 to 8 17 remote 5 6 setting mode 5 3 REDIAL PAUSE button 2 24 Redialling automatic 4 15 4 16 cancelling 4 15 4 16 4 17 manual 4 15 Reduction copying 1 5 6 13 to 6 15 Reduction setting 2 65 Registering access type 4 20 4 21 outside line number 4 20 4 21 receiving while 5 13 Index Regular dialling 4 7 Remote Identification Number setting 2 66 Remote Receive setting 2 66 Remote reception 5 6 5 7 Removing document from ADF 4 13 4 14 shipping materials 2 8 to 2 10 Replacing BJ cartridge 9 12 to 9 16 ink tanks 9 17 to 9 20 Report Memory Clear 4 25 Report Print setting 2 65 Resolution changing 4 3 4 4 6 13 copying 1 5 6 14 printing 1 6 scanner 1 7 setting 4 3 RESOLUTION button 2 23 RESUME button 2 25 Ring Time setting 2 66 Ring Tone setting 2 66 ROLLER CLEANING setting 2 50 2 51 2 67 2 70 RX CALL LEVEL setting 2 62 2 69 2 72 S Safety instructions 1 14 to 1 16 SB 21 BJ Cartridge container 2 6 2 30 2 36 SCAN CONTRAST setting 2 64 2 68 4 4 4 5 Scanning components 9 4 to 9 7 contrast 4 4 4 5 doc
92. Remove the document and feed it correctly into the Automatic Document Feeder ADF See page 6 6 The MultiPASS C50 cannot send a fax using ECM ECM TX does not appear in the LCD display when sending The receiving fax machine may not support ECM ECM receiving on the receiving fax machine may not be turned on If the receiving fax does not support ECM then the MultiPASS C50 sends the fax in normal mode without error checking If the receiving fax does support ECM reception call the other party and have them check if ECM reception is turned on Errors occur frequently while sending faxes The phone line may be in poor condition or you may have a poor connection Lower the speed at which the unit starts sending faxes in the Speed option in the Send Fax tab See the MultiPASS Desktop Manager User s Guide Chapter 8 Troubleshooting 8 13 Receiving Faxes Problem Possible cause Solution The MultiPASS C50 cannot receive faxes automatically The MultiPASS C50 may not be set to receive faxes automatically The MultiPASS C50 may have a document in memory leaving little or no memory available An error may have occurred during reception The sheet feeder may be empty The telephone line may not be connected properly For the MultiPASS C50 to receive faxes automatically it must be in FaxOnly AnsMode or FaxTel mode See page 5 2 Print out any documents stored in memory
93. See page 5 12 Check the LCD display for an error message See page 8 30 for a listing of the MultiPASS C50 s error messages Make sure the sheet feeder has paper in it Make sure all phone line connections are secure 8 14 Troubleshooting Chapter 8 Problem Possible cause Solution The MultiPASS C50 will not switch between telephone and fax calls automatically The MultiPASS C50 may not be in Fax Tel Mode The MultiPASS C50 may have a document in memory An error may have occurred during reception The sheet feeder may be empty The sending fax machine may not send the CNG signal that tells the MultiPASS C50 that the incoming signal is a fax For the MultiPASS C50 to switch automatically between telephone and fax calls it must be in Fax Tel mode See page 5 2 Print out any document stored in memory See page 5 12 Check the LCD display for an error message See page 8 30 for a listing of the MultiPASS C50 s error messages Print an activity report and look for an error code See the MultiPASS Desktop Manager User s Guide Make sure the sheet feeder has paper in it In such cases you will have to receive the document manually See page 5 6 The MultiPASS C50 will not receive faxes manually You may not have pressed the START COPY button before hanging up the handset Always press the START COPY button before hanging up the handset If you hang up
94. Setting Up Your MultiPASS C50 Chapter 2 Selecting and Installing a BJ Cartridge Canon offers a number of Bubble Jet BJ cartridges to meet a wide range of printing requirements This section describes how to select the best BJ cartridge for your needs as well as how to install and maintain the cartridge A The MultiPASS C50 comes with one BC 20 Black BJ cartridge and one BC 21 or BC 21e Colour BJ cartridge Guidelines for Using and Maintaining BJ Cartridges The most important thing you can do to ensure the best possible print quality as well as extend the life of your MultiPASS C50 is to take care of the MultiPASS C50 s BJ cartridges following these guidelines Store cartridges at room temperature Keep cartridges in their sealed containers until you are ready to use them Install the cartridge immediately after removing its print head cap and protective tape Always use the cartridge within one year of unpacking it When changing cartridges always store the unused cartridge in the SB 21 BJ cartridge container that comes with the MultiPASS C50 Do not remove the cartridge from the MultiPASS C50 unless necessary The ink in the BJ cartridges is difficult to clean up if spilled To avoid spilling ink always be sure to follow these precautions when handling the cartridges Do not attempt to disassemble or refill the cartridge Do not shake or drop the cartridge or tip the print head downwards Keep BJ cartridg
95. USE SET or DISPLAY LANGUAGE 3 Press START COPY Ex 04SEC m The current setting is displayed 4 Use lt or gt to select the new setting 5 Press START COPY m The new setting will not be effective until you press the START COPY button 6 Press STOP to return to standby mode 13 00 FaxOnly Chapter 2 Setting Up Your MultiPASS C50 2 73 Testing the MultiPASS C50 After you have assembled your MultiPASS C50 installed a BJ cartridge loaded the print media and entered your user identification information you can make sure the MultiPASS C50 is printing properly by making several copies of a document For instructions see Making Copies on page 6 13 a If you are printing on plain paper note the following e Ifthe printed sheets are curled as they exit the MultiPASS C50 remove them from the output tray immediately to avoid paper jams e Make sure your text or graphics fall within the printable area e Ifthe print head is printing past the edge of the paper and directly on the platen clean the platen See Cleaning the MultiPASS CS0 s Interior on page 9 2 a If you are printing on transparencies or back print film note the following e Remove each sheet of film after it exits from the unit Do not let film stack up on the output tray e Allow printed film to dry before storing it Canon film needs about 15 minutes to dry properly e After the film dries
96. Y 80 01 5 If you want to make multiple copies use the numeric buttons to enter the number of copies up to 99 m You can only make one colour copy at a time COPY 80 35 6 14 Scanning Documents and Making Copies Chapter 6 6 Press START COPY to begin copying COPY a To stop copying press STOP You may then need to lift the operation panel to remove the document See Jams in the Automatic Document Feeder ADF on page 8 6 a If an error occurs during copying the message START AGAIN appears in the display and you will need to reload the document and start copying again If MEMORY FULL appears in the display while you are making multiple copies of a document you will not be able to use the multiple copy feature for copying the document Instead you will need to make single copies of the document as many times as required To correct this situation print out any documents stored in memory See page 5 12 Chapter 6 Scanning Documents and Making Copies 6 15 6 16 Scanning Documents and Making Copies Chapter 6 Chapter 7 Printing From Your PC This chapter describes how to use the MultiPASS C50 to print from your PC It describes how to prepare the print media and gives some advice on printing with colour Paper Handling is casascescatccecateciasscesectacsassausensecocusstsauseosetsiasat a sats tsndsrisagescieatecteah ene ah 7 2 Sel cting Paper Types
97. a eee A EEE RERE 6 12 Makin 8 COpiesvessscscss sesssstcnstsseesvstensvesanss EEEE EE ETO EEE TRE 6 13 Chapter 6 Scanning Documents and Making Copies 6 1 Scanning Documents The first step in scanning a document is to load the document into the MultiPASS C50 s Automatic Document Feeder ADF You can then use the MultiPASS Desktop Manager to scan documents and save the scanned images as TIF BMP PCX or DCX files The MultiPASS C50 can also scan documents directly into any Windows application with a TWAIN compatible interface Once you have scanned the document you can use the Desktop Manager to view the document on your PC s monitor as well as save rotate print or copy it to the PC s clipboard You can also process the scanned image using applications such as Adobe PageMaker Adobe Photoshop Zsoft PhotoFinish and Caere WordScan This chapter describes the types of documents you can scan and how to load the documents for scanning For instructions on faxing a scanned document see Chapter 4 Sending Faxes For instructions on using the MultiPASS Desktop Manager to scan documents see the MultiPASS Desktop Manager User s Guide For information on using other applications to scan documents or process images refer to the application s documentation Types of Documents You Can Scan The documents you load into the MultiPASS C50 must meet these requirements When the document feed lever is set to Autom
98. a stack of sheets and fan the edge that will feed into the MultiPASS C50 first then tap the stack on a flat surface to even its edges 4 Insert the stack into the sheet feeder until its stops so that the right edge of the stack is aligned with the right side of the sheet feeder 2 46 Setting Up Your MultiPASS C50 Chapter 2 A Make sure the top of the stack is below the paper limit mark A PAPER LIMIT MARK 5 Slide the paper guide snugly against the sides of the stack You are now ready to print LA a Many media have a right side for printing If you are using such a medium make sure you set it in the sheet feeder with the print side facing upward e BF 102 back print film matte side up e HR 101 high resolution paper lighter side up m After printing a pack of HR 101 high resolution paper be sure to use the provided cleaning sheet to clean the MultiPASS C50 s printer roller see Printing on High Resolution Paper HR 101 on page 2 50 Chapter 2 Setting Up Your MultiPASS C50 2 47 Glossy paper Use the following procedure to load GP 101 glossy paper LA For best results load only one sheet of glossy paper into the sheet feeder at a time 1 Open the printer cover by grasping the document guides and lifting m Make sure the paper thickness lever is set to the centre See Adjusting the Paper Thickness Lever on page
99. and phone calls while you are entering your user information or other settings making copies or printing a report If your MultiPASS C50 is set to print received faxes the faxes are stored in memory if they arrive while you are making copies or printing Then as soon as you finish making copies or printing the MultiPASS C50 automatically prints the fax If you are entering registration information the fax is printed as soon as it is received and does not go into memory Chapter 5 Receiving Faxes 5 13 Cancelling an Incoming Fax To cancel an incoming fax follow this procedure 1 Press STOP So 2 Press to stop receiving or to resume receiving a fax CANCEL YES NO 5 14 Receiving Faxes Chapter 5 Chapter 6 Scanning Documents and Making Copies This chapter describes how to load documents into the MultiPASS C50 for faxing copying or scanning and tells how to make copies SCanmMiNg DOCUMENES s scciesiciiisiwssesessussesseosgnsteseasactocsessuesessvesenssesencuesendsesoacs svoassetonseasve 6 2 Types of Documents You Can Scan ccccsesessssssssssssssssssenssnssnseseseessnseasens 6 2 Effective Image Size Selecting Automatic Manual Document Feed o0 eee eeeeeeeeeteeeeeeee 6 5 Loading Documents for Automatic Feed seses 6 6 Loading Documents for Manual Feed sses 6 10 Adding Pages to the Document in the Automatic Document Feeder ADE a ciccistrsiadicaatinve haiti ieni
100. and professional overhead presentations Do not use normal transparencies in the MultiPASS C50 as they do not absorb ink and can cause the ink to run Canon Back Print Film BF 102 This unique mylar based translucent sheet allows you to print high quality colour output including photographs and graphics that you can view with a rear illumination device such as a light box This gives you sharp bright vivid images you can use in meetings trade shows and other presentations If you are printing from an application outside Windows your application or printer driver must support mirror image printing in order to use back print film 2 38 Setting Up Your MultiPASS C50 Chapter 2 Canon High Gloss Film HG 101 This is a high grade gloss film that lets you create sharper and more vivid colour output than is possible with coated paper This film provides the best colour print quality for the BC 21 21e Colour BJ cartridge Use this film for trade show displays or other special presentations and when printing at 720 x 360 dpi resolution Fabric Sheets FS 101 These white cotton fabric sheets are specifically designed for Canon BJ Colour printers and enable you to print your own designs for cross stitch pillows holiday stockings and other craft projects T Shirt Transfers TR 101 This special sheet allows you to print your own designs and transfer them to any cotton or cotton polyester blend t shirt sweatshirt apron tote
101. apnasieasuesaeses sanstetea ieesnuiecdstlazbssds Tnside the Printer COVER c scsshactessacs estes cases sassasuasse a E The Operation Panel Special Function Buttons Contents v Selecting and Installing a BJ Cartridge o ccc eee eeeseeeeeeeseseseseseseseseseeeees 2 27 Guidelines for Using and Maintaining BJ Cartridges 00 2 27 Choosing the Best Cartridge isssiisssssssscssessessossessossessessvssssonssesotsancessensees 2 29 Installing the BJ Cartridge Storms BY Cartridees iss cssssetssssssvaveusessssseonscscsacsstovessvorsnstetvesescesdeesessvtseasens Selecting and Loading the Print Media oo eee eaaa 2 37 Selecting the Print Media Plain Media scistesctesevesessveessavarseasaivcahasieasssvsvavevaven E A EE Ca on Medid sssvsivsavsessavstvcavtivcavstesiesseasesssavessadseabesvastadasiacscccarsccetceccesas The Printable Area Plain Paper and Special Media Envelopes niina enen aE A i oii Adjusting the Paper Thickness Lever Loading the Print Medias soinen E E EA Loading Print Media for Automatic Feed sses 2 45 Loading Print Media for Manual Feed Using Canon s Specialty Papers cssesssesesssesesssesvassssessensnasaseopenssepsnstosssieness Printing on High Resolution Paper HR 101 eee eeeeeeeeeeees 2 50 Printing on FS 101 Fabric Sheets oc eeeeeeee eens 2 52 Using the Paper Output Guides with the BC 22 22e and BC 29F Cartridges Sussi an n EEE O E 2 53 Entering User Information in the MultiPASS C50 oe eee 2 54
102. atic Document Feed Size e Maximum 216 mm x approx 1m e Minimum 210 x 148 mm Quantity Upto 20 A4 size 20 letter size or 10 legal size pages 1 page for sizes other than these Thickness 0 08 0 13 mm For pages thicker than this load one page at a time e All sheets should be of the same thickness Weight e 75 90 g m e All sheets should be of the same weight 6 2 Scanning Documents and Making Copies Chapter 6 When the document feed lever is set to Manual Document Feed Size e Maximum 216 mm x approx 1m e Minimum 80 x 45 mm Quantity e 1 page Thickness 0 08 0 43 mm Weight e 90 340 g m LA Problem documents m To prevent paper jams in the Automatic Document Feeder ADF do not use any of the following in the MultiPASS C50 A 2 WRINKLED OR CURLED OR ROLLED TORN PAPER CREASED PAPER PAPER CARBON PAPER OR COATED PAPER ONION SKIN OR THIN CARBON BACKED PAPER PAPER m Remove all staples paper clips or any other fasteners before loading the document into the Automatic Document Feeder ADF a Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the Automatic Document Feeder ADF a Ifyou have a document that will not feed into the MultiPASS C50 properly make a photocopy of the document then load the copy instead Chapter 6 Scanning Documents and Making Copies 6 3 Effective Image Size The MultiPASS C50 does not scan the
103. be incorrect The selected printer driver may be incorrect Make sure the paper size and margin set in your application are correct for the paper in the sheet feeder See your application s documentation for setting the paper size Make sure you select the MultiPASS C50 Printer Driver See the MultiPASS Desktop Manager User s Guide If the print head prints on the platen clean the ink off the platen by launching Notepad and setting the application to print 2 or 3 blank sheets of paper The printout curls Your pages may include a large amount of ink Remove the printout as soon as it exits the MultiPASS C50 and let it dry then roll it in the direction opposite of the curl Chapter 8 Troubleshooting 8 23 Print Quality Problems If your print quality is not what you expect it to be check the problems and solutions below Problem Possible cause Solution Print is not clear The medium you are using may not be supported by the MultiPASS C50 You may be printing on the wrong side of the paper The print head nozzles may be clogged Use only print media specified in Selecting the Print Media on page 2 37 Many types of paper have a correct side for printing If your paper does make sure that side is facing up If the paper has no obvious correct side try turning the paper over and printing on the other side Clean the print head See page 9 9 Output appears ja
104. chanism that contains print nozzles and ejects the ink for printing Print head capping An automatic protection function that prevents the print head unit and ink cartridges from drying out or becoming clogged with dust Printable area The area of a sheet of paper on which a printer can reproduce text or graphics the printing area is smaller than the paper On this unit the printing area varies depending on the type of paper being used Printer driver Software that sends printing instructions to a printer in this case the MultiPASS C50 The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes Proportional spacing The spacing of characters according to the width of each character This variable spacing between each character closes up awkward space and makes text easier to read Proportionally spaced font A font in which each character is given an amount of space proportional to its size less for an i and more for a w Pulse See Rotary pulse Glossary G 11 Q Quick on line sending Quick on line sending is the easiest and quickest way to send a document After a document is set in the Automatic Document Feeder ADF the MultiPASS C50 begins to scan the entire document into the memory As the first page of a multiple page document is being scanned your MultiPASS C50 will begin to call the other party and transmit the information even as the remaining
105. cleaning process checking the nozzles or printing faxes stored in the MultiPASS C50 s memory Also use this button to enable access to some of the special function buttons described below a CARTRIDGE button Press this button to release the MultiPASS C50 s BJ cartridge holder to its centre position for installing or replacing the cartridge Press again after installing the cartridge to return the cartridge holder back to its home position m RESUME button Press this button when you want to form feed paper when printing m Arrow buttons lt gt 1 and 2 Use these buttons to scroll through menu selections or to move the cursor when registering data m PRINTER RESET button 3 Press this button to reset the MultiPASS C50 if your PC crashes This will maintain all the faxes currently in memory Do not unplug the MultiPASS C50 to reset the unit or the faxes in memory will be lost a TONE button 4 Press this button to switch to tone dialling temporarily when your unit is set for pulse dialling See page 4 24 for details Press also to enter a sign when registering your fax telephone number Chapter 2 Setting Up Your MultiPASS C50 2 25 a D T button 5 Press this button to confirm the dial tone when dialling a telephone fax number See page 4 23 for details a R button 6 Press this button to dial the outside line number when the unit is connected through a switchboard PBX See page 4 20 for details 2 26
106. coming documents using the Reduction option in the Receive Fax tab Registering A process by which you place fax or telephone numbers and names in the MultiPASS C50 s memory for automatic dialling so that you can save time dialling frequently called destinations See Address Book Regular dialling Pressing the individual numeric buttons to dial a fax or telephone number Remote receiving ID The two digit code that enables you to manually activate a fax using an extension phone that is connected to the MultiPASS C50 Remote reception Activating a fax by answering an extension telephone that is connected to the MultiPASS C50 but that is not located near the MultiPASS C50 You need to dial a remote receiving ID number to start remote reception Reports A document printed by the MultiPASS C50 and containing information about the faxes it has sent or received Reset A way to clear printer errors turn the printer mode off and then back on again Glossary Resolution The density of dots for any given output device Expressed in terms of dots per inch dpi Low resolution causes font characters and graphics to have a jagged appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 360 x 360 dpi This printer can produce output with resolutions up to 720 x 360 dpi precision RGB An
107. companies As an Energy Star Partner Canon has determined that the Ms MultiPASS C50 meets the Energy Star guidelines for energy Qregyy efficiency EPA POLLUTION preventer The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among the participating nations Preface ce This CE Marking shows compliance of this equipment with Directive 73 23 EEC and Directive 89 336 EEC as amended by Directive 92 31 EEC both as amended by Directive 93 68 EEC Lestampille CE indique que ce mat riel est conforme aux dispositions de la Directive 73 23 CEE et de la Directive 89 336 CEE modifi e par la Directive 92 31 CEE toutes deux modifi es par la Directive 93 68 CEE Diese CE Markierung weist darauf hin da dieses Ger t mit Richtlinie 73 23 EWG und der durch Richtlinie 92 31 EWG ge nderten Richtlinie 89 336 EWG bereinstimmt die beide durch Richtlinie 93 68 EWG ge ndert wurden Denne CE m rkning indikerer at dette udstyr f lger Direktiv 73 23 EU og Direktiv 89 336 EU so
108. connected to it See the MultiPASS Desktop Manager User s Guide for details 5 8 Receiving Faxes Chapter 5 Using an Answering Machine ANS MACHINE MODE Connecting an answering machine to the MultiPASS C50 allows you to receive faxes and phone messages while you are out of the office In ANS MACHINE MODE the MultiPASS C50 allows the answering machine to answer incoming calls then listens for a fax tone or for four seconds of silence also an indication that a fax is coming in and automatically receives the fax if it detects the fax tone or a four second silence For instructions on connecting an answering machine to the MultiPASS C50 see Connecting the Optional Handset a Telephone or Answering Machine on page 2 17 Canon does not recommend using an answering service like those offered by local telephone companies that provide voice mail on the telephone line you are connecting to the MultiPASS C50 If you do subscribe to an answering service you may want to dedicate a separate line for fax communication only and connect that line to the MultiPASS C50 Using the MultiPASS C50 with an Answering Machine Follow these guidelines in using the MultiPASS C50 with an answering machine m Set the answering machine to answer on the first or second ring a Ifthe MultiPASS C50 runs out of paper or ink in ANS MACHINE MODE it receives all faxes into memory The faxes then print automatically when you add paper or replace
109. cumentation 8 20 Troubleshooting Chapter 8 Problem Possible cause Solution The BJ cartridge moves but no print appears on the paper The BJ cartridge or an ink tank may not be installed properly The BJ cartridge print head may need cleaning An ink tank may be empty Make sure the BJ cartridge and any ink tanks are properly installed See page 2 31 Clean the print head See page 9 9 Replace empty ink tanks as needed See page 9 17 The MultiPASS C50 suspends printing after each line The print head may have become too hot If this happens the MultiPASS C50 slows down to cool the print head You do not need to do anything Allow the MultiPASS C50 to finish the current print job and then let it sit awhile to cool Your PC indicates a device time out A device time out occurs when the PC sends data to the MultiPASS C50 but the MultiPASS C50 does not respond The MultiPASS C50 may be unplugged not connected to the PC or have a paper jam Make sure the MultiPASS C50 is plugged in and that its interface cable is securely attached to the MultiPASS C50 and the PC Clear any paper jams and make sure paper is loaded properly in the sheet feeder Chapter 8 Troubleshooting 8 21 Problem Possible cause Solution The printed output is not what you expected There may be a communication problem between the MultiPASS C50 and your PC The interface cab
110. de one touch coded speed dialling group dialling and manual regular Glossary Dithering A method by which colour dots are combined on a page to produce a wide spectrum of colours Document The sheet of paper containing the data that you send to or receive from a unit dpi Dots per inch A unit of measurement for indicating a printer s resolution Your MultiPASS C50 can produce a resolution up to 720 dpi precision horizontal depending on the printer control mode and the application you are using Dual access Multitasking Enables the MultiPASS C50 to receive a fax even if it is copying or printing a document Also enables you to load other faxes into memory make copies print out reports print documents or register information while the MultiPASS C50 sends a fax from memory E ECM Error Correction Mode The ability of your MultiPASS C50 to reduce system and line errors when sending or receiving from another fax with ECM capability ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line Do not use ECM if you need to send a document quickly and you are sure the other party can read your transmission without it turning off ECM also turns off MMR Extension A telephone connected to the MultiPASS C50 that is used in place of the handset You can use the extension telephone to activate incoming reception of documents manually F Factory defa
111. ding report is printed and when it is printed out Automatic Report Print Include Fax Image Setting the modem speed used to send faxes Speed Setting the length of the pause Pause Duration MID PAUSE SET See page 2 72 Setting Error Correction Mode ECM on or off for fax sending Error Correction ECM Setting whether the MultiPASS C50 unit starts sending automatically Auto Start Send Setting whether the alarm sounds if the handset is off its hook Off Hook Alarm Chapter 2 Setting Up Your MultiPASS C50 2 63 Setting Description Desktop Manager Setting Name Operation Panel Setting Name Setting the contrast of the faxes you send Image Contrast SCAN CONTRAST See page 4 4 Setting the position of the fax heading information TTI Fax Heading Position Setting whether the MultiPASS C50 redials if an error occurs and which pages are resent On Error Resend Setting the R button options R Key R KEY SETTING See page 4 20 Setting the phone lock options to restrict sending and making calls Phone Lock 2 64 Setting Up Your MultiPASS C50 Chapter 2 Receive Settings Setting Description Desktop Manager Setting Name Operation Panel Setting Name Setting the size of the paper Paper Size used for printing a fax Setting whether an incoming Reduction fax is reduced to fit on the paper
112. e Receiving Faxes and Phone Calls Automatically Fax Tel Mode Receiving Faxes Manually MANUAL MODE nssessessessesreoseseeseessessersersess Receiving Faxes Automatically FAX ONLY MODE Using an Answering Machine ANS MACHINE MODE 5 9 Using the MultiPASS C50 with an Answering Machine 00 5 9 Documents Received in Memory oo sseseeeseseteteeeeseseseteeeeecseseeeeeessaeseeeneeseaesenees 5 10 Messages Displayed When Documents are Received in Memory 5 10 Printing a Received Fax When Your Computer Is Off oe 5 12 Receive While Registering Copying or Printing Cancelling an Incoming FAX wcisesesesessesscsenssvsenssesecssessessecsacsessonseseosescecsonstosonsnssonsaes Chapter 6 Scanning Documents and Making Copies 0 ccccccscecssesseseseeseseeseeseeeeeeeeeees Scanning DOCUMENUS aves ciscssssscsvsivsessivssnstessnsiocsnsteeanaevcansesadeiessteseselstenstosensressadtecsedteese Types of Documents You Can Scan Bective IMAGE SIZE ssevcissevessssvssvssvssseswstscovetscuvesscuvessavens n E ARENE Selecting Automatic Manual Document Feed o 0 cee eeeeeeseeeneeeeeee Loading Documents for Automatic Feed Loading Documents for Manual Feed nsss Adding Pages to the Document in the Automatic Document Feeder ADF Making Copies Chapter 7 Printing From Your PC Paper Handling oe Selecting Paper Ty Pes sosro rinaras area AREER Printing on Envelopes is ciecesnseteseniiayie nena neapit
113. e factory default setting and Disconnect MultiPASS C50 disconnects RECEIVE Factory default setting 5 4 Receiving Faxes Chapter 5 If the call is from a fax machine the MultiPASS C50 receives the fax automatically If the call is a telephone call the MultiPASS C50 rings to alert you to pick up the handset If you do not pick up the handset within 22 seconds the MultiPASS C50 stops ringing checks again to make sure the call is not from a fax machine then hangs up You can use the MultiPASS Desktop Manager to change the 22 seconds increasing the amount of time the MultiPASS C50 rings before it hangs up Not all fax machines are capable of sending a FAX TONE For those cases you can set your MultiPASS C50 to switch to receive mode automatically and start receiving the document If no document comes in it disconnects after approximately 35 seconds See the MultiPASS Desktop Manager User s Guide for instructions on setting this switch If the MultiPASS C50 runs out of paper or if its BJ cartridge runs out of ink while the unit is receiving a fax it receives the remainder of the fax into its memory To stop receiving a fax before it is complete press the STOP button If the ALARM light flashes make sure the error is corrected and then press the STOP button See The Alarm light comes on under Printing Problems on page 8 19 Chapter 5 Receiving Faxes 5 5 Receiving Fax
114. e CODED DIAL button followed by the two digit code assigned to that fax number m Group dialling Send a fax to a pre defined group of fax numbers The numbers must already be stored as one touch speed dialling numbers or coded speed dialling numbers 3 2 Speed Dialling Chapter 3 One Touch Speed Dialling Storing Numbers for One Touch Speed Dialling Your MultiPASS C50 can store up to 6 of your most frequently dialled numbers under the one touch speed dialling buttons You can register the numbers directly from the MultiPASS C50 operation panel or from the Desktop Manager See the MultiPASS Desktop Manager User s Guide for instructions on entering numbers from your PC FUNCTION 1 Press FUNCTION FUNCTION 2 Press lt or gt to select TEL REGISTRATION 10 20 gt TEL REGISTRATION 3 Press START COPY twice 1 TOUCH SPD DIAL 01 4 Use lt or gt to select a one touch speed dialling button between 01 and 06 10 20 04 m Ifanumber is already stored under the button you select that number appears a Ifthe button you select is registered for group dialling GROUP DIAL appears 5 Press START COPY TELEPHONE NUMBER Chapter 3 Speed Dialling 3 3 Press START COPY again then use the numeric buttons to enter the telephone fax number you want to store Ex TEL 516 488 6700 m The telephone fax number can be up to 1
115. e MultiPASS C50 to make only one pass for each printed line See the MultiPASS Desktop Manager User s Guide Print drafts in black only or in Draft colour mode This both reduces your colour ink consumption and speeds up printing See the MultiPASS Desktop Manager User s Guide for other suggestions for improving print speed 7 8 Printing From Your PC Chapter 7 Controlling Printing Costs Printing in colour costs more than printing in black To keep your colour printing costs down follow these guidelines Use Draft mode with the BC 21 21e Colour BJ cartridge or the BC 22 22e Photo Colour BJ cartridge to print drafts Or use the BC 20 Black BJ cartridge For graphs and charts set the fill option to coloured hatch patterns instead of solid colours Hatch patterns require less ink Use lighter colours that incorporate more white space For example use pink instead of red The MultiPASS C50 produces light colours by alternating coloured dots with white unprinted dots and so uses less ink Avoid full colour backgrounds If you must use one do not set the background for colour until you are ready for final printing Some applications allow you to condense several pages of data onto a single page for draft printing Chapter 7 Printing From Your PC 7 9 7 10 Printing From Your PC Chapter 7 Chapter 8 Troubleshooting If You Cannot Solve the Problem c csiscsssssessssesssesenssvavsassosessesees
116. e MultiPASS Desktop Manager See the MultiPASS Desktop Manager User s Guide for details Chapter 4 Sending Faxes 4 7 Sending Documents This section describes how to send faxes with the MultiPASS C50 Manual Sending via the Handset If you have the optional handset or an extension phone connected to your MultiPASS C50 you can send faxes manually This allows you to talk to the other party before sending the fax which can be useful if the other party uses a single line for both voice and fax transmissions Be sure to adjust the document feed lever before loading your document See page 6 5 for details Feeder ADF m Once the document is loaded the LCD display shows the following lt a 1 Prepare the document and load it face down into the Automatic Document MEMORY USED 0 Currently used image memory STANDARD Current resolution DOCUMENT READY Standby to scan m If necessary you can adjust the resolution and contrast See page 4 3 for details 2 Lift the handset and dial the number LINE IN USE TEL 15037537984 m Use one of the dialling methods described on page 4 7 4 8 Sending Faxes Chapter 4 3 Ifa person answers you can converse normally When you are ready to send the fax ask the person to press the start button on their fax or set their fax machine to receive Then press START COPY on the MultiPASS C50 and hang up TX
117. e before the MultiPASS C50 begins sending automatically If you have entered more than one speed dialling button or code the MultiPASS C50 waits for 10 seconds before it begins sending a Ifyou want to review the numbers you entered press the FUNCTION button and use the lt or gt button to scroll through the numbers 3 When you finish entering numbers press START COPY to begin sending or wait a few seconds for the MultiPASS C50 to begin sending automatically a The MultiPASS C50 then scans the document into memory and begins sending it to the destinations in numerical order starting with the coded dial numbers then the one touch numbers and finally the manual number A If the MultiPASS C50 s memory becomes full while scanning your document MEMORY FULL appears in the LCD If this happens remove the remainder of the document from the Automatic Document Feeder ADF you may need to open the operation panel to do so then divide the document into several sections and send each section individually Sending a Document Using Group Dialling If you frequently send faxes to the same group of people you can create a group Groups are stored under one touch speed dialling buttons or coded speed dialling codes See Chapter 3 Speed Dialling for details on registering numbers under groups and using group dialling Chapter 4 Sending Faxes 4 19 Dialling Through a Switchboard A PBX Private Branch Exchange
118. e ee eeeeeeeneneneneneneeeeeees 9 1 Cleaning the MultiPASS CS0 g cccssi cectserecsearavsestacntonnsedsvessesttenesessrdsotersacsesedseonseseanastees 9 2 Cleaning the MultiPASS C50 s Exterior occ cece eeesseseseeeseseaeeeee 9 2 Cleaning the MultiPASS C50 s Interior niniin 9 2 Cleaning the Scanner Components 0 ccc eee ee csee este teseeseseseeseneeees 9 4 Maintains BJ Cartrid 6s asese AO RE 9 8 Printing the Nozzle Check Patterttic scscecserssesecsveseeses ssestasipsedenssebeasovsonvedae 9 8 Cleaning and Testing the BJ Cartridge Print Head oe 9 9 When to Replace the BJ Cartridge ivisu 9 10 Replacing the BJ Cartridge sirmis rsrsrsrsrs eniinn 9 12 Replacing an Ink Tank in the BC 21 21e Colour BJ Cartridge 9 17 Transporting the MultiPASS C50 0 cssssssssssssssssssstssssssssssnsssesssssesascsssssssssseaees 9 21 Contents ix Appendix A Appendix B Glossary Index Specifications sasn r E vecveauecsesseaseevecdeseoeesaessueuvenvessesesbeasees Erea oA ne E E S EEEE E E E E Plain Paper Fax is COPIER EE E E tanahesvensseveusiabes tokens Telephone gss E E E E E E S Printer is Printable Atea Papers o c25 ccsceccsccesoscceesetiec aa e A A A 7 Printable Area ENyel p Sises lesseececctatscstassaseesessnatectecseasncdetotees tot de A 8 Scanner Document Sizes ep E RN A 11 PC Interface eener enson oen aA EEE Ee EEA TEE EEE AETIA ite AAE A EEEa T A 13 MultiPASS Desktop Manager for Windows sssss ssssessei
119. e page 4 8 for more details on manual sending via the handset Memory Sending Memory sending allows you to send a document easily and quickly This method of sending scans the document into memory and as the first page of a multipage document is being scanned the MultiPASS C50 already begins calling the other party and transmitting the information even as the remaining pages are being scanned To use memory sending you load the document dial the fax number and press the START COPY button See page 4 10 for more details on memory sending Since the MultiPASS C50 is multitasking you can even scan a document into the memory while sending a document receiving a document or printing a document 4 6 Sending Faxes Chapter 4 Dialling Methods There are several ways of dialling the number of the party you want to send to Regular dialling Use the numeric buttons to dial the recipient s fax number One touch speed dialling Press the one touch speed dialling button 1 to 6 under which you have registered the number you want to send to See Chapter 3 Speed Dialling for details on registering and using one touch speed dialling Coded speed dialling Press CODED DIAL and enter the two digit code 00 to 49 under which you have registered the number you want to send to See Chapter 3 Speed Dialling for details on registering and using coded speed dialling PC dialling Dial a fax number from your PC using th
120. e sure the cartridge is installed properly and install a new one if needed See Replacing the BJ Cartridge on page 9 12 or Replacing an Ink Tank in the BC 21 21e Colour BJ Cartridge on page 9 17 PUT IN CARTRIDGE Cause There is no BJ cartridge in the MultiPASS C50 Action Install a BJ cartridge See Installing the BJ Cartridge on page 2 31 5 10 Receiving Faxes Chapter 5 LOAD PAPER Cause The MultiPASS C50 ran out of paper Action Add paper to the sheet feeder and press the STOP button See Loading Print Media for Automatic Feed on page 2 45 CLEAR PAPER JAM Cause A paper jam occurred Action Clear the jam then press the STOP button See Paper Jams on page 8 6 Chapter 5 Receiving Faxes 5 11 Printing A Received Fax When Your Computer Is Off To print received faxes rather than transferring them to your PC do not turn on your PC and follow these steps FUNCTION 1 Press FUNCTION D FUNCTION 2 Press lt or gt to select FILE PRINT 1QO 20O FILE PRINT 3 Press START COPY m The MultiPASS C50 then prints all received faxes currently in memory When you print the fax it is erased from memory and can no longer be transferred to the PC 5 12 Receiving Faxes Chapter 5 Receiving While Registering Copying or Printing Since the MultiPASS C50 is a multitasking device it can receive faxes
121. easatanavaravesten Some Advice for Colour Printing Selecting Paper and Other Print Media oo eee eeeeeeseeeeeeeeeeeees Understanding Your Application s Capabilities 0 0 0 eee Understanding Your Computer s Monitor and Colour Tmprovins Print Speed sesiis a a canedae Controlling Printing COSTS sssvsevsirssscsvsevssvsavstssonssscanatesavsssassasvavens avons sanensuvsoabions viii Contents Chapter 8 Troubleshooting 25 25 scscsedics neg cstiasnessstnas edshececnsteatecoctndoseavin A EER 8 1 If You Cannot Solve the Problem csccssssetesssssessesseassassssossessessosonsesseseneneasesseese 8 3 Problems Index Paper Jains sins icscesivestscsattosestersgetenineseotenssessysunsiesvuasevensvisesiessevasssecenstentosststestvses 8 6 Jams in the Automatic Document Feeder ADF 00 8 6 Jams in the Sheet Feeder Problems Feeding Paper into the Sheet Feeder oo eens 8 9 Faxing Problems scesscvsevdtvecvsivcenstveeretvsivesraxtessestiaesatteaeneivians RES EEE EEEE EEES Sending Faxes Receiving Faxes ncencoscoreniesniunge nn sceteasecsesceayciescs 8 14 Telephone Problems osinisinsiseaiiae a i an 8 17 Copying Problems Printing Problems Print Quality Problems ii s5 2 0sch died disck ples cs iecied Rees eee adhd Colour Printing and Copying Problems General Pro blenig sisisi a AR R a Error Codes Messages and Solutions rririissssevsirrgsirii eeaeee Chapter 9 Maintaining Your MultiPASS C50 oo cece eee ee
122. ees 8 17 Telephone Problems The MultiPASS C50 cannot dial wo seseeeeeeeeeeeeeeeneeeeee 8 17 The phone disconnects while you are talking on the line 8 17 Copying Problems The MultiPASS C50 will not make a copy ou eens 8 18 MEMORY FULL appears in the LCD display when you are making Multiple Copie Ssss ehre 8 18 8 4 Troubleshooting Chapter 8 Problem See page Printing Problems The ALARM light comes on and the MultiPASS C50 beeps WHILE Printi ssvssvcivsavssncanstvesvssecavssvssestvesessvecvesnenyasnsnyibwcecesesvenseeeeetes 8 19 Nothing prints cassnncdeeetnaiaddane dae a a Ri 8 20 The BJ cartridge moves but no print appears on the paper 8 21 The MultiPASS C50 suspends printing after each line Your PC indicates a device time OUt siese The printed output is not what you expected oe eeeeeeeeeeees Printout does not match paper SIZE oo eseeeeeeteeeteeseeeeeeeteeeees EME printout Curl Sisiane anetare aoran Te EAEE T EEr E SEERE Print Quality Problems Print isnoteleat ynin aee EE Aai Output appears jagged The printout has dots of ink splashed on it ssessesessesreresers 8 24 The printout has white streaks or missing dots esseseeeeeeeeeee 8 24 Output is faint Printing takestoo much iM ccvsivesvssssasscveessesessiseessanvas aa 8 25 The printout contains blurred or smudged ink nesses 8 25 Colour Printing and Copying Problems Colours are missing and the output contains only black ink
123. er phone or fax and you must press the amp START COPY button to begin receiving a fax FAX ONLY MODE Use this mode if the MultiPASS C50 will be connected to a separate telephone line used only for transmitting faxes The MultiPASS C50 answers all calls but accepts only those from fax machines and disconnects all others ANS MACHINE MODE Use this mode if you plan to connect an answering machine to the MultiPASS C50 to receive faxes and phone messages The MultiPASS C50 then receives incoming faxes normally and routes incoming phone calls to the answering machine Once you have decided which mode you want set the mode as described in Setting the Receive Mode on page 5 3 You can change the mode at any time The MultiPASS C50 also offers these additional features to let you customise its function to suit your needs The MultiPASS Desktop Manager allows you to receive faxes directly into your PC where they will be stored as scanned images The MultiPASS C50 s Error Correction Mode ECM corrects damaged data caused by line errors when receiving from a fax machine that also has ECM capability See the MultiPASS Desktop Manager User s Guide for details on these and other functions and instructions on enabling them 5 2 Receiving Faxes Chapter 5 Setting the Receive Mode Set the MultiPASS C50 s receive mode as follows RECEIVE MODE 1 Press RECEIVE MODE m The LCD display shows the current receive mode setting
124. erforations cutouts or double flaps m Envelopes made with special coated paper or deeply embossed paper m Envelopes using peel off sealing strips m Envelopes containing letters 7 2 Printing From Your PC Chapter 7 Follow these steps to stack envelopes in the sheet feeder 1 Arrange the stack of envelopes on a firm clean surface and press down firmly on the envelopes edges to make the folds crisp m Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to the edges of the flap E FLAP PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP 2 Remove any curling from the envelopes by holding the edge of the envelopes diagonally and bending them gently Chapter 7 Printing From Your PC 7 3 3 Make sure the flaps of the envelopes are flat and not curled i 4 Open the printer cover by grasping the document guides and lifting to make sure the paper thickness lever is set properly m For more details see Adjusting the Paper Thickness Lever on page 2 42 OJ O Ss RX SS DO NOT TOUCH THE OO SS f Vi GUIDE RAIL O DO NOT TOUCH THE N i La gt gt Z RIBBON CABLE 5 Close the printer cover 7 4 Printing From Your PC Chapter 7 6 Slide the stack of envelopes into the sheet feeder until it stops a Align the paper guide with the left edge of the stack
125. es unplug the MultiPASS C50 and let it cool for several minutes When it has cooled plug it in again and press the CARTRIDGE button to move the cartridge holder 3 Open the printer cover by grasping the document guides and lifting DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT Do not try to move the cartridge holder manually or you may damage the MultiPASS C50 Chapter 9 Maintaining Your MultiPASS C50 9 17 A The colour ink tank is on the left and the black ink tank is on the right BCI 21 COLOUR INK TANK BCI 21 BLACK INK TANK 4 Remove the empty ink tank by grasping the tab on the top of the empty tank and pulling forward to release it Then lift out the ink tank from the BJ cartridge DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT 5 Dispose of the ink tank properly m You may want to place it in a plastic bag to keep any residual ink from spilling 9 18 Maintaining Your MultiPASS C50 Chapter 9 6 Take the new ink tank out of its bag and remove its orange cap Be careful not to touch the bottom of the ink tank as you may get ink on your Aa hands DO NOT TOUCH Chapter 9 Maintaining Your MultiPASS C50 9 19 7 Slide the new ink tank into the empty slot DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND Sh SHAFT
126. es Manually MANUAL MODE LA See page 5 3 to select Manual Mode To use this feature the optional handset or a telephone must be plugged into the telephone jack of the MultiPASS C50 See Connecting the Optional Handset a Telephone or Answering Machine on page 2 17 You must also use the MultiPASS Desktop Manager to enable the REMOTE RX setting and select the two digit ID code the default code is 25 For details see the MultiPASS Desktop Manager User s Guide If you use your MultiPASS C50 with MANUAL MODE answer incoming calls as follows 1 When the MultiPASS C50 rings pick up the handset If you hear a person s voice 2 Start your conversation If the caller wants to send a document after talking to you wait on the line until you hear a slow beep then press START COPY to begin receiving the document If you hear a slow beep or silence 2 A fax machine is trying to send you a document Press START COPY on the MultiPASS C50 Or Ex 6 Enter the two digit ID code from the extension phone then hang up m The MultiPASS C50 then begins receiving the document This is particularly convenient if your extension phone is located away from the MultiPASS C50 a If you do not hang up after pressing the two digit ID code the unit beeps intermittently for a few seconds after you receive the document You can turn the beeping off by disabling the OFFHOOK ALARM from the Desktop Manager See the MultiPASS Desktop
127. es out of children s reach Chapter 2 Setting Up Your MultiPASS C50 2 27 Hold the BJ cartridge by its sides only Do not touch the print head the sharp edges around the print head the silver plate on the bottom of the cartridge or the silver metal or circuit area on its side PRINT HEAD Make sure the BJ cartridge holder is in its home position on the right side of the unit when you are not using the MultiPASS C50 If it is not in its home position press the CARTRIDGE button Leaving it out of its home position will dry out the print head on the cartridge Clean the print head when print quality is no longer satisfactory See Cleaning and Testing the BJ Cartridge Print Head on page 9 9 for instructions If the print quality does not improve after five consecutive cleanings replace the ink tank or BJ cartridge Do not use a BC 21 21e Colour BJ cartridge with either of its ink tanks missing Doing so can cause it to clog Do not remove the ink tanks from the BC 21 21e Colour BJ cartridge unnecessarily or the ink in them may clog Never attempt to refill an empty cartridge 2 28 Setting Up Your MultiPASS C50 Chapter 2 Choosing the Best Cartridge Canon offers several BJ print cartridges and ink tanks for use in the MultiPASS C50 BJ print cartridges contain the BJ print head and ink while BJ ink tanks contain only ink Use the following descriptions to decide which type of A cartridge best
128. eses 1 9 BJ Print Cartridges and Ink Tanks c sssscsceocessensedstonscats soesresssoede09 0p eaesvd ospndee 1 9 Special Print Media Ca on Photo Kit wsssssssyssssevssssswssvsswsencavesvcsvstsasnassadasssavonsnasoasastoataarensearsasnaeensen Using Your Documentation ai sciscccciieeadertenainitnndvnaniatva tamara How to Use this Guide Type Conventions used in this Guide oo eee eseeeeeeeeeseseeeseeteeees 1 12 For Customer SUpport sic sccsssissssessesscssessessesecssessesensersentersscssvssoencavsasnascassssevesronvadeees 1 13 Safety INSteuCtONs iesenii ssi E EENE EEEE EEEE CNET 1 14 Chapter 1 Introducing the MultiPASS C50 1 1 Welcome Thank you for purchasing the new Canon MultiPASS C50 We are sure that your MultiPASS C50 will help you work more effectively and help you meet your fax and phone requirements easily and conveniently as well as your printing copying and scanning needs 1 2 Introducing the MultiPASS C50 Chapter 1 The Main Features of the MultiPASS C50 The MultiPASS C50 is a complete multifunction system for your home or small office The MultiPASS C50 combines the following essential office machines into a single convenient desktop unit m Plain Paper Fax Machine m Colour Printer m Colour Copier m Colour Scanner m PC Fax a Telephone Your MultiPASS C50 also includes the MultiPASS Desktop Manager for Windows version 2 50 This exclusive Canon software package provides you with a PC Fax
129. essing the CODED DIAL button and a two digit code using the numeric buttons Glossary G 3 Composite black The black colour formed by mixing cyan magenta and yellow ink so that they appear almost black on a printout Control code Special data that invokes nonprinting functions of the printer such as line feed or carriage return In the ASCII chart control codes are represented by decimal numbers 0 31 127 128 159 and 255 cpi Characters per inch A unit of measurement relevant to a fixed space font Because all characters have the same width you can calculate the number of characters printed per inch cps Characters per second A unit of measurement that indicates the printer s speed Cursor The underline symbol you see on the LCD display when you register numbers and names in the MultiPASS C50 Press the arrow buttons to move the cursor D dB A Stands for decibel level a decibel being a unit of measurement for the intensity of the sound coming from the unit adjusted for background noise Delayed sending The ability to send a document at a preset time in the future You do not have to be in your office to use delayed sending to one or more destinations You can set up only one delayed transmission at a time with the MultiPASS Desktop Manager for Windows software Dialling methods Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine Dialling methods inclu
130. g the ends of a letter s main strokes Smoothing mode A printer mode in which the printer enhances the horizontal resolution of black ink The printer automatically initiates this mode to produce 720 x 360 dpi for black ink STANDARD A document setting for sending normal typewritten or printed documents containing only text and no drawings photographs or illustrations Standby The mode in which the MultiPASS C50 is on and ready to use All operations start from standby mode when the LCD displays the date and time Subtractive colours The three primary colours cyan yellow and magenta when combined through a subtractive process give a spectrum of colours Glossary T Timed sending See Delayed sending TONE A button that allows you to temporarily switch to touch tone from pulse dialling In some countries on line data services may require that you use tone dialling Tone pulse setting The ability to set the MultiPASS C50 to match the telephone dialling system your telephone line uses touch tone or rotary pulse Transaction number A unique number assigned to each fax document sent TX NO or received RX NO by the MultiPASS C50 and used to identify that particular fax document Transmit See Sending True black In comparison to composite black true black colour on a printout is obtained with the use of black ink TrueType font The scalable font technology built into Microsoft Windows 95 98 It offers you
131. gged You may be using Draft mode 180 dpi which can give output a jagged look Change the resolution to standard on your PC See the MultiPASS Desktop Manager User s Guide The printout has dots of ink splashed on it The print head nozzles may be clogged with ink Clean the print head See page 9 9 The printout has white streaks or missing dots The print head nozzles may be clogged with dust An ink tank may be empty The BJ cartridge or an ink tank may be installed incorrectly The medium you are using may not be supported by the MultiPASS C50 The print head may be worn out Clean the print head See page 9 9 Replace empty ink tanks as needed See page 9 17 Make sure the BJ cartridge and any ink tanks are installed correctly Use only print media specified in Selecting the Print Media on page 2 37 Check the BJ cartridge print head It may need to be replaced See page 9 9 8 24 Troubleshooting Chapter 8 Problem Possible cause Solution Output is faint You may be using Draft print quality or Fine mode Try using Standard mode See the MultiPASS Desktop Manager User s Guide Printing takes too much time You may be using Fine mode Try using Standard mode See the MultiPASS Desktop Manager User s Guide The printout contains blurred or smudged ink The medium you are using may not be supported by the MultiPASS C50 You may be p
132. hapter 6 Scanning Documents and Making Copies 6 13 A a When copying in black and white e You cannot make copies in STANDARD resolution but must use FINE or PHOTO resolution instead STANDARD does not appear as one of the available resolutions e FINE resolution works well for copying most text documents e Use PHOTO resolution when copying documents that contain photographs This scans areas of the document that contain photos with 256 levels of grey and results in a much better reproduction of the photograph m When copying in colour e COLOR FINE resolution takes longer than other settings but its 360 x 360 dpi results in a much better quality reproduction e COLOR DRAFT resolution is 180 x 360 dpi e Use COLOR SNAPSHOT when scanning photos that are less than 102 mm wide The resolution is 360 x 360 dpi a Colour copying speeds are as follows e COLOR FINE resolution A4 size page 9 minutes 44 seconds e COLOR DRAFT resolution A4 size page 6 minutes 3 seconds e Use COLOR SNAPSHOT resolution 102 x 152 mm photograph 3 minutes 51 seconds m You cannot use the BC 22 22e Photo Colour BJ cartridge nor the BC 29F Fluorescent BJ cartridge for making copies These cartridges are only to be used for printing colour documents from your PC 1 O 2 is 4 If you want to reduce the size of the copies use the lt and gt buttons to select s i the reduction percentage you want 70 80 90 or 100 Ex COP
133. have been installed properly The print head unit may need cleaning The BJ cartridge may need to be replaced The application you are printing from may not be set up properly The application may not have the correct printer selected The printer driver may be configured with the wrong port The computer s parallel port may be disabled Make sure the power cord is plugged securely into the unit and into a wall outlet Check the interface cable s connections See page 2 14 Make sure you are using the parallel cable supplied with your MultiPASS C50 See page 2 14 Unplug the MultiPASS C50 and turn the computer off then plug the MultiPASS C50 in and turn the computer on again Be sure to remove the tape from the BJ cartridge when you install it See page 2 33 Make sure the cartridge is installed correctly See page 2 31 Clean the print head See page 9 9 Replace the BJ cartridge See page 9 12 Check the computer and the application to make sure they are configured correctly Make sure the Print Setup option in your application has MultiPASS C50 Printer Driver selected as the printer Make sure the MultiPASS C50 MultiPASS Printer Driver is configured to use the PC s parallel port See the MultiPASS Desktop Manager User s Guide Make sure your PC s CMOS has the primary parallel port set to LPT1 Your PC should have a setup program that lets you do this See your computer s do
134. he following pages show you how to enter your name or company name your fax number and the date and time and how to select the type of telephone line connected to your MultiPASS C50 FUNCTION 1 Press FUNCTION 2 Use lt FUNCTION or gt to select USER SET TINGS then press START COPY DATE amp TIME 3 Press START COPY once more m The currently set date and time appear 22 11 98 13 30 4 Use the numeric buttons to type in the correct date and time m Use the DD MM YY format for the date and use the 24 hour clock for the time so 2 38 p m would be 14 38 for example 23 12 98 14 38 5 Press START COPY to save the date and time UNIT TELEPHONE 6 Press START COPY again and enter your fax telephone number using the numeric buttons TEL 541 766 3452 m You can enter up to 20 digits for your fax telephone number ma You can enter spaces with the gt button to make the number easier to read 2 58 Setting Up Your MultiPASS C50 Chapter 2 7 Press START COPY to save the fax telephone number UNIT NAME 8 Press START COPY again then use the numeric buttons to enter your name or your business name CANON A m For more details on entering letters see page 2 56 m You can enter up to 24 characters for your name or business name 9 Press START COPY to save the name then press lt or gt to
135. he parallel interface port on your computer a Align the cable connector with the interface port so their shapes match b Gently press the cable connector into the port c Secure the cable connector by snapping both wire clips on the sides of the port into the cable connector Chapter 2 Setting Up Your MultiPASS C50 2 15 Connecting the Telephone Line Connect the MultiPASS C50 to a telephone line as follows 1 Connect one end of the supplied telephone line to the jack marked L on the side of the MultiPASS C50 2 Connect the other end of the line to your wall telephone jack 2 16 Setting Up Your MultiPASS C50 Chapter 2 Connecting the Optional Handset Extension Phone or Answering Machine To use your MultiPASS C50 to make or receive normal telephone calls you must connect the optional handset or an extension telephone You can also attach an answering machine with or without an extension telephone Do this by connecting the line from the optional handset extension phone or answering machine into the jack marked on the side of the MultiPASS C50 a Ifyou connect an answering machine to the MultiPASS C50 be sure to read Using an Answering Machine ANS MACHINE MODE on page 5 9 Before using your MultiPASS C50 be sure to connect the optional handset telephone or answering machine to the unit Chapter 2 Setting Up Your MultiPASS C50 2 17 Connecting the Power Cord
136. hown in the MEMORY USED display is close to 100 In this case use manual sending via the handset to send your document 4 10 Sending Faxes Chapter 4 2 Use the numeric buttons to dial the other party s fax number Ex TEL 9p1503753798 a Use one of the dialling methods described on page 4 7 a If you must first dial a digit to get an outside line e g 9 press the C REDIAL PAUSE button to add a pause after that digit as shown in the example above 3 Press START COPY ma The MultiPASS C50 then begins scanning the document into memory and dials the number TX After a few seconds the display shows the following messages TX RX NO 0001 Transaction number for the fax SCANNING P 001 Number of pages it has scanned CALLING TEL 9p1503753798 The number you dialled The display continues to show these displays while the fax is sending m When the MultiPASS C50 finishes sending the fax the display shows the TRANSMITTING OK message TRANSMITTING OK a The transaction number TX RX NO is a unique number the MultiPASS C50 assigns to the document you are sending or receiving and is used to identify the document in transaction reports a If an error occurs during sending the MultiPASS C50 will print out an error report If this happens try sending the fax again See Faxing Problems on page 8 12 for details about
137. i Frequency Tone and Loop Disconnect Pulse telephone lines The tone pulse switch enables you to switch from tone dialling to pulse dialling or vice versa Contact your service provider for further information Use a pointed instrument to set this switch to P pulse dialling or T tone dialling Numeric Buttons Use the numeric buttons to dial the number of the party you wish to call Button Press this button to enter a pause between numbers For pulse dialling only Button Press this button to redial the last number you called For pulse dialling only System X exchange features include THREE WAY CALLING and CALL WAITING Appendix B Options B 7 Maintaining Your Handset Follow these guidelines to maintain your handset in top working condition a Do not leave your handset exposed to direct sunlight a Do not install your handset in hot or humid conditions a Do not spray aerosol polishes on your handset as they may enter the holes on your handset and cause damage a Use a damp cloth to clean your handset B 8 Options Appendix B Glossary A AC Alternating current The type of electrical current available from a wall outlet Activity report A journal of the MultiPASS C50 s fax transactions both sent and received Address Book The MultiPASS Desktop Manager for Windows provides you with an electronic Address Book that allows you to create a list of people with their phone fax number
138. ides only Do not touch the print head the sharp edges around the print head the silver plate on the bottom of the cartridge or the silver metal or circuit area on its side PRINT HEAD 4 Raise the green cartridge lock lever on the cartridge holder by gently pulling up on it DO NOT TOUCH THE GUIDE RAIL SS DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT 5 Remove and dispose of the old BJ cartridge or store it in the SB 21 BJ cartridge container DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT Chapter 9 Maintaining Your MultiPASS C50 9 13 6 Peel the foil off of the new BJ cartridge s protective packaging and remove the cartridge 7 Pull the orange cap off of the cartridge s print head then remove the orange tape Discard the cap and tape immediately Never attempt to re attach the cap or tape to the print head or you can adversely affect the ink s colour and flow 9 14 Maintaining Your MultiPASS C50 Chapter 9 8 Hold the cartridge so that its label faces outward tilt it slightly forward and to the right Slide it into the cartridge holder DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT 9 Make sure the cartridge is pressed against the back of the holder then lower the green lock lever comple
139. ieeesssrireessssrrreessssrrreesessee A 13 Options ccs cae se ssc sacasvesegbigarsdonsns o RAEE E R EA E A Optional Handset sssri ipin sasae ea eita aa a A S Package Contents scisscsctacssccscsesssavesvcavsescovstscvscsastusarcavstetes SERA VSE SAANS AN SAHAN Attaching the Handset to Your Unit sis Control Panel and PUNCUONS sis cssscsssssosssassssesssssecssosanseaceasessansayeievevsusssveuyasy Maintaming Your Handset cessisse annin aas Contents Chapter 1 Introducing the MultiPASS C50 This chapter introduces you to your MultiPASS C50 and describes its main features It also explains the options and supplies available for use with your MultiPASS C50 Welcome ss ss 2 sicesesicsdutscseetescasesssessesessecseesensetssasstsdnseussasce stars det R TR 1 2 The Main Features of the MultiPASS C50 woe eee eee eeeeneneneneeeeees 1 3 Plain Papert Pax Pe atures ssie reonse reneko rio e erer 1 4 Colour Copier Features soeren sarunen testes tuevestueseuessveseasnecentere 1 5 Telephone Features sii ccccsesesescesecpeasdineepcaseuniensesecesisbececpechs A i A S 1 5 Colour Printer Reatures 3c rises csaveessvntiisoriecessievesshevtendbecsslsvlenlasedvesvesedeveroasiens 1 6 Colour Scanner Features c cs sicssssssesssvsesstcsovscsssneseasescoastssvsseseseasetensseastoseasse 1 7 Using the MultiPASS C50 with the MultiPASS Desktop Manager POT Wit dows ororo iE IE EEEE E A N 1 8 Supplies and OPtONs ssassn serr EEEE TA E salesseer
140. igh gloss film Canon HG 101 Fabric sheet Canon FS 101 Glossy paper Canon GP 101 Envelope European DL or Commercial No 10 64 90 g m for automatic feed 90 105 g m for manual feed Approximately 60 ms line at 1 6 in line BC 21 21e Colour BJ Cartridge Black printing up to 2 pages per minute BC 21 21e Colour BJ Cartridge Colour printing approximately 0 3 0 8 pages per minute full coverage of printable area BC 20 Black BJ Cartridge up to 5 pages per minute Maximum 203 mm A 6 Specifications Appendix A Printable Area Papers The shaded area in the following figure shows the printable area for papers a f B ch c el Printable area A4 size Letter size Legal size a 210 mm a 8 3 a 8 5 b 3 4mm b 0 25 b 0 25 c 297 mm 11 0 f 14 0 d 3 0 mm d 0 12 d 0 12 e 7 0 mm e 0 27 e 0 27 Appendix A Specifications A 7 Printable Area Envelopes The shaded portion in the following figure shows the printable area for envelopes Printable area European DL 220 mm 6 4mm 10 4 mm 110 mm 3 0 mm 7 0 mm moa ngp U S Commercial No 10 9 5 0 25 1 2 41 0 12 0 27 aii o e TE e E o ai gt A 8 Specifications Appendix A BC 20 Black BJ cartridge BC 21 21e Colour BJ cartridge BC 22 22e Photo BJ cartridge Print head Ink colour Contents Cartridge life cartridge yield Print head Ink
141. in this Guide oe seeeenenesesereeeeeeeeees 1 12 For Customer Support c cccsssscsscssviesssesesssassvivssssssosessoesevtsevsesseecnereavsaseascavassetesoaveaseed 1 13 Safety INStHUCuONS sesiissesissesssssicsecssssussesdnssensscasssnctossassvesecevesevssessssvssensusnedssosesssorotesde 1 14 Chapter 2 Setting Up Your MultiPASS C50 oo cess cseeeeceseseseseseseseesanseesenenenens 2 1 Choosing a Location for Your MultiPASS C50 occ sceeeeeseseeseseeneneeees 2 3 Unpacking Your MultiPASS CSO sescssccsssvcsscavstessvssveueseveiensnervasnenveonesbesvscsssesecesesscatenn 2 5 Do You Have Everything vis cscisascscveseravdiuenenddamesecaen ences 2 5 Removing Shipping Materials s siessen aia 2 8 Assembling the MultiPASS CSO ccessssssssssssssessssssssssssssesnsssesnsssesascsssssssseneeaees 2 11 Attaching Components Attaching the Sending Document Support o oo eee 2 11 Attaching the Document Support Attaching the Output Tray Extension Miakimp CONTECEOMS s isisisi ansaa E EE es Connecting the MultiPASS C50 to Your PC wie eens 2 14 Connecting the Telephone Line avis cicascescassssassesasonvsessssnorvsensvotovacsevvoesases 2 16 Connecting the Optional Handset a Telephone or Answering Machine 2 c is cisesenaneusth as cptepeerievtees E E Connecting the Power Cord Getting Acquainted with Your MultiPASS C50 uo eeesseeseseeseeseseeeees 2 20 Pront Views AEE EEE E A NENES 2 20 Rear View The Handset ODHOD sesieseascascesesseeseesassia sd snass
142. ing 4 7 Phone Line Type setting 2 63 Phone Lock setting 2 64 Photo Kit 1 10 Plain paper See paper Plain paper fax features 1 4 PLEASE WAIT message 8 33 Port bi directional parallel 2 21 interface 2 14 Power connector 2 21 Power cord 2 6 connecting 2 18 2 19 Power cut 4 25 Print head cleaning 9 9 testing 9 9 Index Print media 1 9 Back Print Film BF 102 2 38 Bubble Jet Paper LC 301 2 38 Canon 2 38 2 39 envelopes 2 37 Fabric Sheets FS 101 2 39 High Gloss Film HG 101 2 39 High Resolution Paper HR 101 2 38 2 50 loading 2 44 to 2 52 plain 2 37 selecting 2 37 T Shirt Transfers TR 101 2 39 Transparencies CF 102 2 38 Print quality problems 8 24 8 25 Printable area envelopes 2 41 plain paper 2 40 special media 2 40 Printer cover 2 20 features 1 6 PRINTER RESET button 2 25 Printing colour 7 6 7 7 cost 7 9 envelopes 7 2 to 7 5 problems 8 19 to 8 23 8 26 to 8 28 received fax 5 12 receiving while 5 13 selecting paper 7 2 speed 1 6 7 8 Printing Spooler setting 2 62 Problems cannot solve 8 3 colour copying 8 26 to 8 28 colour printing 8 26 to 8 28 copying 8 18 faxing 8 12 to 8 17 feeding paper 8 9 to 8 11 general 8 29 index 8 4 8 5 paper jams 8 6 to 8 8 print quality 8 24 8 25 printing 8 19 to 8 23 telephone 8 17 Pulse line using tone dialling on 4 24 PUT IN CARTRIDGE message 5 10 8 33 R R button 2 26 registering 4 20 4 21 R Key setting 2 64 R KEY SETTING 2 64 2 69 4 20 REC D IN MEMO
143. ing you with high resolution colour text and graphics all at exceptional speed up to five pages per minute Impressive output on a variety of media The MultiPASS C50 can provide sharp black or vibrant colour printing on a wide variety of media including A4 letter and legal plain paper glossy paper envelopes transparencies back print film for display on a backlit panel and fabric sheets Convenient paper handling The unit s sheet feeder holds up to 100 sheets of A4 letter or legal paper 50 transparencies 10 sheets of back print film or 10 envelopes Economy ink saving printing The MultiPASS C50 includes an economy printing mode that uses up to 50 less ink resulting in longer cartridge life Photo Quality Printing Canon s optional Photo Kit enables the MultiPASS C50 to use halftones to print photos beautifully 75 g m paper 1 6 Introducing the MultiPASS C50 Chapter 1 Colour Scanner Features Full colour and 256 level greyscale The MultiPASS C50 Desktop Manager allows you to can scan images in full colour or with 256 levels of grey rather than just in black and white ensuring that the images are reproduced as clearly as possible Automatic Document Feeder ADF The MultiPASS C50 includes an Automatic Document Feeder ADF that makes it easy to fax or scan up to 20 pages at a time when using Windows applications that support the TWAIN scanning standard see below and multi page scans 300
144. ion If you have a problem with the unit s operation try to solve it by using the information in Chapter 8 Troubleshooting If you cannot solve the problem or if you think your MultiPASS C50 needs service contact your local authorised Canon dealer or the Canon help line Chapter 1 Introducing the MultiPASS C50 1 13 Safety Instructions Read these safety instructions thoroughly before using your MultiPASS C50 and keep them handy in case you need to refer to them later Except as specifically described in this manual do not attempt to service the MultiPASS C50 yourself Never attempt to disassemble the unit opening and removing its interior covers will expose you to dangerous voltages and other risks For all service contact your local authorised Canon dealer or the Canon help line Always follow all warnings and instructions marked on the MultiPASS C50 Use the MultiPASS C50 only on a sturdy stable level surface If the MultiPASS C50 falls it could be seriously damaged Do not use the MultiPASS C50 near water If you spill liquid on or into the unit unplug it immediately and call your local authorised Canon dealer or help line The back and bottom of the MultiPASS C50 include slots and openings for ventilation To keep the MultiPASS C50 from overheating which can cause it to operate abnormally and create a fire risk take care not to block or cover these openings Do not operate the unit on a bed sofa rug or
145. ion from crowding the faxed image on the page and possibly lengthening the fax the MultiPASS C50 automatically reduces the size of the image on the page Automatic redialling When the receiving fax machine is busy or does not answer or when an error occurs while sending the MultiPASS C50 waits a specified time and then automatically redials the number If the receiving fax is still busy or does not answer the MultiPASS C50 waits the specified time and dials again If the fax still doesn t go through the MultiPASS C50 prints an activity report B Bi directional parallel interface port An interface connection that can send and receive signals For example when you print or send a fax from your computer data goes from your computer to the MultiPASS C50 when you scan or receive a fax into your computer data goes from the MultiPASS C50 to your computer BJ cartridge The printing mechanism that contains the print head unit and ink cartridges Bold A characteristic of a printed character that indicates wider darker representation Also referred to as emphasised or double strike printing bps Bits per second Refers to the speed with which a fax machine sends and receives data Broadcasting Transmitting documents to more than one location through the MultiPASS CS0 s memory Glossary Bubble Jet BJ printing An ink jet type printer that heats the ink to a boiling point in a nozzle to form a bubble When the bubble ex
146. is an on site telephone switchboard If your MultiPASS C50 is connected through a PBX or other telephone switching system you have to dial the outside line access number first and then dial the number of the party you are calling You can register the type of access and the outside line access number under the R button so that you only have to press the FUNCTION and R buttons before dialling the telephone or fax number you wish to reach Follow the instructions below for registering the R button Registering the Access Type and the Outside Line Number under the R button Follow these steps for registering the access type and the outside line number under the R button FUNCTION 1 Press FUNCTION FUNCTION 2 Press lt or gt to select USER SETTINGS 10 20 v USER SETTINGS 3 Press START COPY then press lt or gt to select R KEY SETTING 10 20 R KEY SETTING 4 Press START COPY then press lt or gt to select PBX 10 20 PBX 4 20 Sending Faxes Chapter 4 10 20 5 Press START COPY then press lt or gt to select the access line type for the switching system PREFIX HOOKING EARTH CONNECTION 6 Press START COPY If you selected PREFIX in step 5 7 Enter the outside line access number using the numeric buttons Ex 123456 m You can enter up to 19 digits for the outside line access number 8 Press O REDIAL PAUSE
147. le may not be securely connected to the MultiPASS C50 and the computer The interface cable may not be the correct type The interface cable may be too long You may not be using the correct printer driver You may not have the best media type selected Previous software settings may not be cleared Make sure the PC and the application are configured correctly for communicating with the MultiPASS C50 See the MultiPASS Desktop Manager User s Guide Check the interface cable s connections See page 2 14 Make sure you are using the parallel cable supplied with the MultiPASS C50 unit See page 2 14 Make sure your parallel cable is less than 2 metres long Make sure you have selected the MultiPASS C50 Printer Driver in the Printer s dialog box or from your application s printer dialog See the MultiPASS Desktop Manager User s Guide Try selecting Coated Paper for the Media Type rather than Plain Paper See the MultiPASS Desktop Manager User s Guide Make sure the MultiPASS C50 was cleared of the previous software settings before the print job started See the application s documentation 8 22 Troubleshooting Chapter 8 Problem Possible cause Solution Printout does not match Paper may not be loaded and Make sure the paper is loaded paper size aligned correctly in the sheet and aligned correctly See feeder page 2 45 The application s page size and margin settings may
148. leshooting Chapter 8 General Problems Problem Possible cause Solution The MultiPASS C50 has no power The power cord may not be securely plugged into the unit The power cord may not be supplying power Make sure the power cord is plugged securely into the unit and into a wall outlet If the power cord is connected to a power strip make sure the strip is connected to an outlet and turned on Check the power cord by substituting another or by using a voltameter to test it for continuity The MultiPASS C50 will not print reports The MultiPASS C50 may have a BC 21 21e Colour BJ cartridge installed and its black ink tank may be empty Replace the empty ink tank See page 9 17 Nothing appears in the LCD display The MultiPASS C50 may not be receiving power Check the plug and be sure it is firmly plugged into the power connector and the wall outlet If the display remains blank unplug the MultiPASS C50 wait five seconds then plug it in again If the display still remains blank call your local authorised Canon dealer or the Canon help line Chapter 8 Troubleshooting 8 29 Error Codes Messages and Solutions This table lists the error messages that appear in the MultiPASS C50 s LCD display and the corresponding error codes that appear in activity reports and tells what to do for each Message Error Code Cause Action AUTO REDIAL The receiving
149. ltiPASS C50 2 43 Loading the Print Media Keep the following in mind when selecting or loading media for your MultiPASS C50 You can stack plain paper envelopes and other media in the MultiPASS C50 s sheet feeder The maximum size of the stack depends on the medium Medium Maximum stack size Plain paper 100 sheets maximum 10 mm stack height Envelopes 10 envelopes Transparencies 50 sheets Back print film 10 sheets To avoid paper jams and poor print quality never try to print on damp curled wrinkled or torn paper Store paper and other media flat and leave it in its wrapper until you are ready to use it Store unused paper from opened packs in the original packing in a cool dry location Store paper at 18 24 C 40 60 relative humidity If you have trouble with sheets skewing double feeding or jamming when using coated paper transparencies or back print film in the sheet feeder use manual feeding instead These problems are more common at cooler temperatures Let the paper run out before you refill the sheet feeder Avoid mixing new paper with paper remaining in the sheet feeder Use cut sheet paper only not paper that comes on a roll like fax paper When using graph paper the lines may not match because the 4 23 mm line spacing of the MultiPASS C50 is slightly less than that of graph paper If the print density of your page is very high light paper stock may curl slightly due to the large amou
150. m If you used one touch or coded speed dialling to dial the number the name registered under that button or code will also be displayed If the receiving fax machine does not answer on the last attempt the MultiPASS C50 displays BUSY NO SIGNAL if the unit is set not to print a report BUSY NO SIGNAL If this happens try sending again later Cancelling Automatic Redialling Automatic redialling cannot be cancelled with the STOP button while the unit is waiting to redial To cancel automatic redialling do the following 1 Wait until the MultiPASS C50 begins redialling DIALING 2 Press STOP The MultiPASS C50 asks you to confirm that you want to cancel CANCEL YES NO 4 16 Sending Faxes Chapter 4 3 To cancel the redialling press The MultiPASS C50 beeps and alternates x the following displays TX RX CANCELLED TX RX NO 0002 a The unit then prints an error report if set to print one PRINTING REPORT If the Automatic Report setting in the Send Fax tab of the MultiPASS Desktop Manager is set to off the error report will not be printed out For details on changing the setting refer to the MultiPASS Desktop Manager User s Guide Chapter 4 Sending Faxes 4 17 Sequential Broadcasting Sending a Document to More Than One Destination A oe 1O 8O CODED DIAL The MultiPASS C50 s sequential broadcasting feature lets you
151. m udvidet med Direktiv 92 31 EU begge som udvidet med Direktiv 93 68 EU CE M rkningen visar att denna utrustning f ljer direktiven 73 23 EEC och 89 336 EEC komplement till 92 31 EEC b da som komplement till direktiv 93 68 EEC CE merkint osoittaa t m n tuotteen yhteensopivuuden direktiivien 73 23 EEC ja 89 336 EEC t ydennetty direktiivill 92 31 EEC kanssa joita on t ydennetty direktiivill 93 68 EEC Dette CE merket viser at utstyret er i samsvar med EU direktivene 73 23 og 89 336 med korreksjon av EU direktiv 92 31 begge med korreksjon av EU direktiv 93 68 Deze CE markering toont aan dat het product in overeenstemming is met de richtlijnen 73 23 EEC en 89 336 EEC zoals geammendeerd door richtlijn 92 31 EEC welke beide zijn geammendeerd door de richtlijn 93 68 CEE Questo contrassegno CE indica che l apparecchio conforme alle Direttive CEE 73 23 e 89 336 successivamente modificata con la Direttiva 92 31 entrambe modificate con la Direttiva 93 68 Este s mbolo CE indica que el equipo cumple con las Directivas 73 23 EEC y 89 336 EEC seg n la enmienda a la Directiva 92 31 EEC ambas seg n la enmienda de la Directiva 93 68 EEC Esta marca CEE indica que este equipamento est de acordo com as Directivas 73 23 EEC e 89 336 EEC conforme amenda da directiva 92 31 EEC ambas amendas da directiva 93 68 EEC Autr n CE or pavon dnAwvet tnv ouupwvia ths Zuokeung pe THY Odnyia 73 23 EEC Kat thv Odnyia 89 336 EEC
152. meet the MultiPASS C50 s specifications Make sure the envelopes are loaded properly See page 7 2 Make sure there are no more than 10 envelopes in the sheet feeder Make sure you select the correct envelope size in the Paper Setting dialog box on your PC See the MultiPASS Desktop Manager User s Guide Envelopes must be European DL 220 x 110mm or U S Commercial No 10 9 5 x 4 1 in Chapter 8 Troubleshooting 8 11 Faxing Problems Use the following tables to solve problems that can occur when sending and receiving faxes with the MultiPASS C50 Sending Faxes Problem Possible cause Solution You cannot send a fax The MultiPASS C50 may have over heated and shut itself down The MultiPASS C50 may not be set for the type of telephone line you have pulse tone The document may not have been set in the Automatic Document Feeder ADF properly The one touch or coded speed dialling number you used may not be registered The receiving fax machine may be out of paper The MultiPASS C50 may be sending another document from memory An error may have occurred during sending There may be a problem with the telephone line The receiving fax machine may not be a G3 fax machine If you suspect this unplug the MultiPASS C50 and let it cool for several minutes then try sending again Make sure the MultiPASS C50 is set for the phone line you have See page 2 58 If you are n
153. ment support for scanned documents and output tray extension See Attaching Components on page 2 11 Remove the optional handset if you have attached it to the MultiPASS C50 See Appendix B Replace all tapes and shipping materials you removed when you first unpacked the MultiPASS C50 See Removing Shipping Materials on page 2 8 Pack the MultiPASS C50 and all its components into its original shipping carton Use the illustration on page 2 5 for reference If you no longer have the shipping carton your MultiPASS C50 came in pack the unit in a suitably sized sturdy cardboard box using bubble wrap foam peanuts or other suitable packing materials Chapter 9 Maintaining Your MultiPASS C50 9 21 9 22 Maintaining Your MultiPASS C50 Chapter 9 Appendix A Specifications The specifications of the MultiPASS C50 are listed in this section General seirian a AE i Plain Paper Fax COPIER uiai Telephone Printer ssa ch saveseesnssvevesivesessncsessesees Printable Area Papers Printable Area Envelopes SCAUNE E rear aA Document Sizes PC Interface cscsccssistscriesssotsasassevssnssvacvactssvassssesecterverscerens MultiPASS Desktop Manager for Windows Appendix A Specifications A 1 General Applicable line Compatibility Data compression system Modem type Modem speed Transmission speed Transmission reception memory Liquid c
154. n properly 4 14 Sending Faxes Chapter 4 Redialling Manual Redialling If you are sending a fax manually using the handset you can redial by pressing the O REDIAL PAUSE button This redials the last number that was dialled with the numeric buttons This also starts redialling regardless of whether automatic redialling is enabled To cancel manual redialling simply press the STOP button Automatic Redialling with Memory Sending With memory sending you can set the MultiPASS C50 to automatically dial the fax number again if the receiving fax machine does not answer if the line is busy or if an error occurs during sending You can also control how many times the MultiPASS C50 will redial the number how long it will wait between dialling attempts and how much of the fax the MultiPASS C50 will resend if an error occurs For instructions see the MultiPASS Desktop Manager User s Guide When automatic redialling is in use the MultiPASS C50 alternately displays AUTO REDIAL and the transaction number while it is waiting to redial AUTO REDIAL TX RX NO 0002 When it begins redialling the LCD display continuously shows the following During dialling DIALING 503 555 1776 Fax number you dialled Chapter 4 Sending Faxes 4 15 During sending TX RX NO 0002 Transaction number 503 555 1776 Fax number you dialled CALLING
155. ndset ODON sissies naaar neea sasse Saaana Inside the Printer Cover The Operation Panel csc iscvssscavsescavssnsrvssvsnvesnssveavsevassssessesevedpsesatctonaycaonareienaees Special Function Buttons Selecting and Installing a BJ Cartridge Guidelines for Using and Maintaining BJ Cartridges o oo 2 27 Choosing the Best Cartrid 66 0 ccssetesisetecstssvesevaveseuervasnond oestvearaaneavsneeaes 2 29 Installing the BJ Cartridge Storing BJ Cartridges Chapter 2 Setting Up Your MultiPASS C50 2 1 Selecting and Loading the Print Media sssuniesieesiosintrereroioraraiaiaiiias 2 37 Selecting the Print Media sinesine AARE i 2 37 Plai Media ssssctsihst svete reitit r er EAEE OEGE Canon Media The Printable Area Plain Paper and Special Media seresscemorccsriiasnnia 2 40 Envelopes Adjusting the Paper Thickness Lever o eceeeseseeseeseseeeseeeeeseeseseeeeeneeeees Loading the Print M dia scsesievesssevesneavetvacseecesteass castes venccssttlatas aivenideaicesne Loading Print Media for Automatic Feed Loading Print Media for Manual Feed Using Canon s Specialty Papers ssscsisisietiersn inrait tiiis esiis Printing on High Resolution Paper HR 101 Printing on FS 101 Fabric Sheets ssrsssiscsniisiiisisesiierenisss Using the Paper Output Guides with the BC 22 22e and BC 29F CALLA SES i scccsuseecacscscesasslussnudvssedcaaseteabben cdensa AS Entering User Information in the MultiPASS C50 oo ee eens Guidelines for
156. ner with the cartridge s label facing forward and the print head down 2 36 Setting Up Your MultiPASS C50 Chapter 2 Selecting and Loading the Print Media The MultiPASS C50 can provide sharp black or vibrant colour printing on a wide variety of media including A4 letter and legal plain paper glossy paper envelopes transparencies back print film for display on a backlit device and fabric sheets Whenever you change the size of the paper in the MultiPASS C50 you must also use the MultiPASS Desktop Manager to set the MultiPASS C50 to use the new size For instructions see the MultiPASS Desktop Manager User s Guide Selecting the Print Media The following describes a variety of media you can use with your MultiPASS C50 Be sure to test the medium you intend to use before ordering it in bulk If you have any questions about whether a particular medium is suitable for your MultiPASS C50 please contact your local authorised Canon dealer For complete paper specifications see Printer on page A 6 Please note that not all print media mentioned here may be available in your country Contact your local authorised Canon dealer for more information on product availability Plain Media Plain paper The MultiPASS C50 produces letter quality print on most plain bond paper including cotton bond and photocopy paper It can use A4 letter or legal sizes The paper must be less than 0 2 mm thick and have a weigh
157. ng the print head or ribbon cable inside the MultiPASS C50 c DO NOT TOUCH THE PRINT HEAD DO NOT TOUCH THE RIBBON CABLE 1 Disconnect the power cord from the MultiPASS C50 2 Open the printer cover by grasping the document guides and lifting 3 Usea clean soft dry lint free cloth to remove any ink or paper debris from the unit s interior especially around the platen Be careful not to touch the cartridge 4 Check the small black rollers If they are dirty clean them with a soft dry toothbrush 5 When finished close the printer cover and plug the MultiPASS C50 back in Chapter 9 Maintaining Your MultiPASS C50 9 3 Cleaning the Scanner Components Periodically check and clean the scanning components as explained here When you unplug the unit any faxes stored in memory will be erased Be sure to print out any documents received in memory before unplugging the unit See pages 5 10 to 5 12 1 Disconnect the power cord from the MultiPASS C50 2 Open the operation panel by gently pulling it towards you 9 4 Maintaining Your MultiPASS C50 Chapter 9 3 Clean the components as described below SEPARATION GUIDE SCANNING GLASS SEPARATION ROLLER Separation roller Wipe with a soft dry clean cloth to clean the rollers Separation guide Wipe with a dry soft cloth White sheet and scanning glass Use a clean soft
158. ng you want to set or change 10 20 ey KEYPAD VOLUME m Select CALLING VOLUME KEYPAD VOLUME ALARM VOLUME or LINE MONITOR VOL 7 Press START COPY Ex VOL MID m The current setting is displayed Chapter 2 Setting Up Your MultiPASS C50 2 71 10 20 FUNCTION 10 20 10 20 10 Use lt or gt to select the new setting Ex VOL MAX Press START COPY Ex ALARM VOLUME m The new setting will not be effective until you press the START COPY button Press STOP to return to standby mode 13 00 FaxOnly To Access the RX CALL LEVEL COLOR COPY MEDIA MID PAUSE SET and DISPLAY LANGUAGE Settings 1 Press FUNCTION FUNCTION To access the RX CALL LEVEL and COLOR COPY MEDIA settings 2 Use lt or gt to select USER SETTINGS Ex USER SETTINGS Press START COPY DATE amp TIME Use lt or gt to select the setting you want to set or change Ex RX CALL LEVEL m Select RX CALL LEVEL or COLOR COPY MEDIA 2 72 Setting Up Your MultiPASS C50 Chapter 2 10 20 5 Press START COPY Ex STANDARD m The current setting is displayed 6 Continue with Step 4 below To access the MID PAUSE SET and DISPLAY LANGUAGE settings 2 Use lt or gt to select the setting you want to set or change Ex MID PAUSE SET m Select MID PA
159. nt of ink If you need to print dense graphics try printing on heavier stock Do not use paper that is thicker than specified for the MultiPASS C50 Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge For complete paper specifications see Printer on page A 6 2 44 Setting Up Your MultiPASS C50 Chapter 2 A Loading Print Media for Automatic Feed The MultiPASS C50 s sheet feeder can handle media of the following sizes Paper size A4 210 x 297 mm Letter 8 5 x 11 Legal 8 5 x 14 Envelope size European DL envelopes 220 x 110 mm U S Commercial No 10 envelopes 9 5 x 4 1 Paper weight 64 90 g m Paper or other media Use the following procedure to load plain paper CF 102 transparencies BF 102 back print film or HR 101 high resolution paper into the MultiPASS C50 s sheet feeder Instructions for other media are given in the following pages 1 Open the printer cover by grasping the document guides and lifting m Make sure the paper thickness lever is set properly for the type of media you are using See Adjusting the Paper Thickness Lever on page 2 42 To avoid paper jams smearing or other problems never open the printer cover to set the thickness lever while the MultiPASS C50 is printing 2 Pull the paper rest up until it stops Chapter 2 Setting Up Your MultiPASS C50 2 45 3 Pick up
160. nted document You can adjust the contrast the MultiPASS C50 uses for sending faxes DARKER STANDARD or LIGHTER through the operation panel of the MultiPASS C50 or through the MultiPASS Desktop Manager STANDARD is the default and is adequate for most documents To darken a light original choose DARKER to lighten a dark original use LIGHTER FUNCTION 1 Press FUNCTION lt a FUNCTION 2 Press lt or gt to select USER SETTINGS 10 20 USER SETTINGS 4 4 Sending Faxes Chapter 4 3 Press START COPY then use lt or gt to select SCAN CONTRAST 1O 20 SCAN CONTRAST 4 Press START COPY m The currently set contrast setting appears STANDARD 1 O 2 O 5 Press lt or gt to select the scanning contrast you want lt gt a You can select STANDARD DARKER or LIGHTER a You can cancel and return to standby mode by pressing the STOP button any time before pressing the gt START COPY button in step 6 6 Press START COPY to save your selection then press STOP to return to standby mode 14 38 FaxOnly Chapter 4 Sending Faxes 4 5 Sending Methods Manual Sending Via the Handset Use manual sending via the handset if you want to speak with the other party before sending a fax to them With manual sending via the handset you dial converse normally and when they are ready to receive your fax press the START COPY button to begin sending Se
161. o not press the lt gt START COPY button within five seconds the MultiPASS C50 will begin sending automatically m If an error occurs during sending the MultiPASS C50 will print an error report If this happens try sending the fax again See Faxing Problems on page 8 12 for details about errors You can also use coded speed dialling to send a document to more than one location at a time For details see Sequential Broadcasting on page 4 18 3 16 Speed Dialling Chapter 3 Group Dialling If you frequently send faxes to the same group of people you can create a group Groups are stored under one touch speed dialling buttons or coded speed dialling codes and are entered from the MultiPASS C50 operation panel or from the MultiPASS Desktop Manager For details on entering groups from your PC refer to the MultiPASS Desktop Manager User s Guide Creating Groups for Group Dialling FUNCTION Oe 10 20 The numbers you use in a group must already be stored under one touch speed dialling buttons or coded speed dialling codes Each group is stored under a one touch speed dialling button or a coded speed dialling code Create groups for group dialling as follows 1 Press FUNCTION FUNCTION 2 Press lt or gt until TEL REGISTRATION is displayed TEL REGISTRATION 3 Press START COPY then use lt or gt to select GROUP DIAL GROUP DIAL 4 Press START COPY Chap
162. oadcast faxes from your PC to any number of destinations Attach custom cover sheets to each fax you send from the PC The MultiPASS Desktop Manager package also includes a utility program that helps you troubleshoot the interface between your computer and the MultiPASS C50 For more details on using your MultiPASS C50 with the MultiPASS Desktop Manager refer to the MultiPASS Desktop Manager User s Guide The MultiPASS Desktop Manager is designed to work with Windows 95 98 only 1 8 Introducing the MultiPASS C50 Chapter 1 Supplies and Options Your MultiPASS C50 uses Canon s Bubble Jet BJ cartridges and ink tanks print media and optional equipment all designed to work with your MultiPASS C50 to help you produce the finest output possible These supplies are available from your local authorised Canon dealer BJ Print Cartridges and Ink Tanks The MultiPASS C50 uses Canon s BJ Bubble Jet cartridges to provide you with first rate crisp print and vibrant colours Canon s BJ cartridges use advanced ink formulas that dry quickly look great on plain paper are not easily affected by light and resist smudging extremely well In addition the print heads in the BJ cartridges cap themselves automatically when not in use thus saving ink by keeping the print heads from drying out BJ print cartridges are also easy to maintain If your BC 21 21e Colour BJ Cartridge runs out of ink just replace the empty ink tank black
163. ootTBeTcTByeT MupeKtuBe 73 23 EEC n Jupektuse 89 336 EEC C N3BMEHEHMAMN B CooTBeTCTBUN C JupeKTuBoN 92 31 EEC c N3MEHeEHnAMNM NpegnucbiBaembimn upekTuBon 93 68 EEC Fax III Preface Contents Chapter 1 Introducing the MultiPASS C50 oo eee eeeeceeeaeeceteneneneneneneneneeeeees 1 1 Welcome The Main Features of the MultiPASS C50 snini nsise iii 1 3 Plain Paper Fax Pe atures iccccvsscvisacmenenrnan dita ie EEE EEA 1 4 Colour Copier Features Telephone Features iizcssciicccicecicsctsccpccdcasecpaeaeaesastessccsdessosangeosnsucveeneapudvaevecrecsose Colour Printer Features icccciecescseceecescisvsevisseosstacosesunipvanessssvanessvengesvestacnesyaonses 1 6 Colour Scanner Features siscs ccscseccnsseuses erae ER ERRE 1 7 Using the MultiPASS C50 with the MultiPASS Desktop Manager LOT Wit ws asses cvsseasesseavesscavea teres sevsassevsesheseusiudea luseuevaceuscactuschsttvensvuschatladuectateatucees Supplies and Options BJ Print Cartridges anid Ink Tanks s0sssasexssescsssesenseesesssacvasnasopansesssntorsbnsayeves 1 9 Special Print Medi svsiseavsescavssecisszecinsevesesecsuwsavsrvssvststonctecanstetasascsvedscesesscesodsness 1 9 Canon Photo Kit Using Your Documentation avscvssvsesssvsensavssveavstecavssvsevssvesenaxesvnanetvaswsnvaswsceesvsssesveseeses 1 11 How to Use this Guide sesactcesteds cotedevassdsisavesisesdecassetvanesdbaperseasenctetasuesbeanestaans 1 11 Type Conventions Used
164. ot be loaded in the sheet feeder correctly Sheets of paper may be sticking together The sheet feeder may contain too many sheets The sheet feeder may contain more than one type of paper Make sure paper is inserted correctly in the sheet feeder See page 2 45 Make sure the paper is not sticking together Be sure to fan the stack of paper before placing it in the sheet feeder Make sure the sheet feeder is not filled past the limit mark A See page 2 47 Do not force the stack into the sheet feeder Load only one type of paper at a time Make sure the paper you use meets the specifications for media in Appendix A Specifications Transparencies or back print film do not feed correctly The sheets may not be loaded correctly Make sure you load no more than 50 sheets of transparencies or 10 sheets of back print film in the sheet feeder The paper jams repeatedly The paper itself may be causing the jams Fan the paper before stacking it in the sheet feeder This keeps the sheets from sticking together Make sure the paper you are using and your printing environment meet the specifications given in Appendix A Specifications 8 10 Troubleshooting Chapter 8 Problem Possible cause Solution Envelopes will not feed The envelopes may not be loaded correctly The correct envelope size may not be selected in your printer driver The envelopes may not
165. ot sure what type of line you have contact your local telephone company Remove the document stack it and feed it into the Automatic Document Feeder ADF again See page 6 6 Check the content of the one touch or coded speed dialling button and make sure it was registered correctly Call the other party and be sure they have paper in their fax machine Allow time for the current document to finish sending Print an activity report and check for an error code See the MultiPASS Desktop Manager User s Guide Make sure you have a dial tone on the handset If not contact your local telephone company Make sure the receiving fax machine is compatible with the MultiPASS C50 which is a G3 fax machine If none of the above solve the problem try unplugging the MultiPASS C50 for at least five seconds then plugging it back in If the problem persists contact your local authorised Canon dealer or help line Please note that any documents stored in memory will be erased when the MultiPASS C50 is unplugged 8 12 Troubleshooting Chapter 8 Problem Possible cause Solution Images on faxes received from the MultiPASS C50 are spotted or dirty The receiving fax machine may not be working properly The document may not be properly inserted in the Automatic Document Feeder ADF Check the MultiPASS C50 by making a copy If the copy is clear the problem may be in the receiving fax machine
166. ound the print head the silver plate on the bottom of the cartridge or the silver metal or circuit area on its side PRINT HEAD 4 Raise the green cartridge lock lever on the cartridge holder by gently pulling up on it DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT 2 32 Setting Up Your MultiPASS C50 Chapter 2 5 Peel the protective foil off the new BJ cartridge s protective packaging and remove the cartridge 6 Lift the orange cap off the cartridge s print head then remove the orange tape A Discard the cap and tape immediately Never attempt to re attach the cap or tape to the print head or you can adversely affect the ink flow or quality of the ink colour Chapter 2 Setting Up Your MultiPASS C50 2 33 7 Hold the cartridge so the label faces outward tilt it slightly forward and to the right then slide it into the cartridge holder DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT 8 Lower the green lock lever completely The BJ cartridge is now locked into position Do not try to manually move or stop the cartridge holder or you may damage the MultiPASS C50 2 34 Setting Up Your MultiPASS C50 Chapter 2 9 Set the paper thickness lever For printing on plain paper Cartridge Thickness Lever Position BC 21 2
167. pands there is no room left in the nozzle for the ink and the ink is projected onto paper C Centronics An interface standard for parallel data transmission The interface on the MultiPASS C50 is a Centronics type parallel interface Character set A complete collection of the characters and symbols that constitute all the elements of a language or discipline mathematics for example including punctuation and numbers with a one to one correspondence to the ASCII codes 00 7F hexadecimal The printer uses these characters to determine its printing and nonprinting activities after it receives data from the host computer CMYK Acronym for cyan magenta yellow and black the four colours used in the standard colour model of the printing industry Refers to a method of specifying colour using CMYK colour values K is used for black because B is used to represent blue in RGB CNG Calling Tone This is a signal sent by fax machines to identify the call as an incoming document When the receiving fax detects this signal it automatically starts to receive the fax transmission The majority of fax machines in use today can send and detect CNG signals Code page A set of 256 graphic designs characters associated with unique extended ASCII code values from 0 through 255 Code Page 437 is USA and Code Page 850 is Multilingual Coded speed dialling An automatic dialling method that allows you to dial a fax or telephone number by pr
168. press STOP to return to standby mode 14 38 FaxOnly Chapter 3 Speed Dialling 3 7 Using One Touch Speed Dialling After registering your one touch speed dialling numbers you can use them to send documents as follows Be sure to adjust the document feed lever before loading your document See page 6 5 for details Feeder ADF m If necessary you can adjust the resolution and contrast See page 4 3 for details S 1 Prepare the document and load it face down into the Automatic Document 1O 5 6O 2 Press the one touch speed dialling button assigned to the number to which i R you wish to fax Ex TEL 2131 1250 m The number registered under that one touch speed dialling button is displayed m Ifyou make a mistake while dialling press the STOP button Then press the correct one touch speed dialling button m If no fax number is assigned to the one touch dialling button you press the LCD displays NO TEL If this happens make sure you pressed the correct button and that the number you want to dial is registered under that button 3 Press START COPY DIALING a The display then shows TX the number of pages it has scanned and the transaction number 3 8 Speed Dialling Chapter 3 If you do not press the lt gt START COPY button within five seconds the MultiPASS C50 will begin sending automatically m If an error occurs during sending the MultiPASS C
169. r MultiPASS C50 begins operating improperly use Chapter 8 Troubleshooting to try to solve the problem Chapter 1 Introducing the MultiPASS C50 1 11 m Look over Chapter 9 Maintaining Your MultiPASS C50 to become familiar with procedures for cleaning your MultiPASS C50 replacing its Bubble Jet BJ print cartridge and ink tanks m Refer to Appendix A for the MultiPASS C50 s technical specifications If you still have questions about how to use your MultiPASS C50 please contact your local authorised Canon dealer or the Canon help line They will be happy to answer your questions Type Conventions Used in this Guide A A This guide uses the following conventions to emphasise certain information that will help you use your MultiPASS C50 correctly and safely Cautions tell you how to avoid actions that could injure you or damage your MultiPASS C50 Notes provide advice for using your MultiPASS C50 more effectively describe operating restrictions and tell how to avoid minor operating difficulties In addition this guide uses bold capital letters to show the names of buttons and switches on the MultiPASS C50 such as FUNCTION STOP and START COPY Text that appears in the unit s display is shown in plain capital letters RECEPTION OK 1 12 Introducing the MultiPASS C50 Chapter 1 For Customer Support Your MultiPASS C50 is designed with the latest technology to provide trouble free operat
170. r function that advances the paper one line Line weight The thickness of lines used in a graphic image or the stroke weight of text characters M Manual receiving A method of receiving faxes in which you answer all incoming calls using the extension phone If you hear a slow beep it indicates an incoming fax transmission from another machine Just press the amp START COPY button to receive the incoming fax Manual redialling When you use Regular dialling you can redial a number manually simply by pressing the C REDIAL PAUSE button on the operation panel The last number called is the number redialled Glossary Memory broadcast Allows you to send a scanned fax to as many as 57 locations at once using a combination of one touch speed dialling coded speed dialling or manual dialling Memory sending Scans a document into memory before the MultiPASS C50 dials the numbers and sends it This method allows you to retrieve your original document immediately after scanning Modem A device that converts MOdulates digital data for transmission over telephone lines At the receiving end this device converts the modulated data DEModulates to digital format that the computer understands MultiPASS Desktop Manager for Windows software Canon s exclusive software package that allows you to use the MultiPASS C50 with your Windows software applications You must install the MultiPASS Desktop Manager to use your MultiPASS
171. ray extension catches printed pages as they come out of the MultiPASS C50 s output tray The ends of the metal support fit into the slots on the output tray as shown below To install it squeeze the ends of the support toward each other insert them into the slots and gently release them Chapter 2 Setting Up Your MultiPASS C50 2 13 Making Connections Connecting the MultiPASS C50 to Your PC Your MultiPASS C50 has an 8 bit bi directional parallel interface port that allows you to connect it to your PC Use the parallel cable and ferrite core provided with your MultiPASS C50 If you plan to use a cable or ferrite core other than those provided make sure they are IEEE 1284 compliant and that the cable is preferably no longer than two metres Connect the MultiPASS C50 to your computer as follows 1 Make sure the computer is turned off and the MultiPASS C50 is unplugged 2 Connect the parallel cable to your MultiPASS C50 a Align the cable connector with the interface port so their shapes match b Gently press the cable connector into the port c Secure the cable connector by snapping both wire clips on the sides of the port into the cable connector as shown below 2 14 Setting Up Your MultiPASS C50 Chapter 2 3 Open the ferrite core and attach it to the parallel cable near the end closest to the MultiPASS C50 unit 4 Connect the other end of the cable to t
172. ress the desired one touch speed dialling button s then FUNCTION again To enter a number stored under a coded speed dialling code press CODED DIAL then enter the two digit code for the number using the numeric buttons For multiple entries press CODED DIAL between each entry m You cannot register numbers in the groups that have not been registered for speed dialling ma You can review the numbers registered under the group by pressing the gt button If you want to delete one of these numbers from the group press lt ERASING END is displayed and then the START COPY button If you want to delete all numbers in the group press lt repeatedly until all numbers are deleted and then press the amp START COPY button Deleting all numbers will cancel the group If you want to add a number to the group press the one touch speed dialling button or coded speed dialling code the number is registered under and then press the START COPY button The number will be added to the group m You can cancel registering numbers and return to standby mode by pressing the STOP button anytime before press the START COPY button in step 8 Chapter 3 Speed Dialling 3 19 8 Press START COPY twice then use the numeric buttons to enter a name for the group NAME CANON GROUP 1 1 m See page 2 56 for details on entering letters ma You can enter up to 16 characters for the name
173. rinting on the wrong side of the paper Use only print media specified in Selecting the Print Media on page 2 37 Many types of paper have a correct side for printing If your paper does make sure that side is facing up If the paper has no obvious correct side try turning the paper over and printing on the other side Chapter 8 Troubleshooting 8 25 Colour Printing and Copying Problems Use the following to correct problems you may have while using the MultiPASS C50 to print in colour Problem Possible cause Solution Colours are missing and the output contains only black ink The MultiPASS C50 Printer Driver may not be selected The printer driver may not be selecting colour The colour BJ cartridge may not be working properly An ink tank may be empty The print head unit may need cleaning The application you are printing from may not support colour printing Make sure you selected the MultiPASS C50 Printer Driver or other compatible colour printer driver See the MultiPASS Desktop Manager User s Guide Make sure the PC is set to use Colour On Screen Matched Colour See the MultiPASS Desktop Manager User s Guide Print the NOZZLE CHECK test pattern to make sure the Colour BJ cartridge and ink tanks are firing correctly See page 9 8 Replace empty ink tanks as needed See page 9 17 Clean the print head See page 9 9 Check your application s documentation
174. rmation you have entered up to the last time you pressed the START COPY button e If you hear nothing or a slow beep someone is trying to send a fax press the START COPY button e Ifyou hear a voice you are receiving a normal telephone call e If your MultiPASS C50 is set to receive faxes automatically you do not have to press the STOP button the MultiPASS C50 will automatically receive the fax See Chapter 5 Receiving Faxes Chapter 2 Setting Up Your MultiPASS C50 2 55 Entering Numbers Letters and Symbols Each numeric button has a number and a group of uppercase and lowercase letters assigned to it Use the chart below to determine which number button to press for each character Button Uppercase Lowercase 1 2 ABCAAAAAAAC abc 3 DEF def 4 GHIfli ghitfit 5 JKL jkl 6 MNON GOOO0O MN0MG56006 7 PQRS P pqrs p 8 TUVUUUU tuv 9 WXYZY wxyzy 0 Uppercase gt Lowercase gt Number REIS SIP 2S VE amp O o Press the button to change between number mode uppercase letter mode and lowercase letter mode When you are in number mode 1 appears on the right of the display nal When you are in uppercase letter mode A appears on the right of the display 7A When you are in lowercase mode a appears on the right of the display
175. roblems 8 17 Telephone Attached to Unit setting 2 62 Telephone line 2 6 connecting 2 16 jack 2 16 2 21 Temperature location 2 3 paper storage 2 44 Testing print head 9 9 unit 2 74 Thickness lever See Paper thickness lever Tone dialling on a pulse line 4 24 TONE button 2 25 using 4 24 TR 101 See T Shirt Transfers TR 101 Transmission speed 1 4 Transparencies CF 102 Transparencies 2 38 loading 2 44 2 45 Transparencies CF 102 2 38 Transporting unit 9 21 TWAIN 1 7 TX RX CANCELLED message 8 34 TX RX NO nnnn message 8 34 Type conventions 1 12 Index l 11 U UHQ See Ultra High Quality Ultra High Quality 1 4 4 3 UNIT NAME setting 2 58 2 59 2 63 2 68 UNIT TELEPHONE setting 2 58 2 63 2 68 Unpacking unit 2 5 to 2 10 User information entering 2 54 2 58 to 2 60 USER SETTINGS 2 68 User s guide 1 11 2 6 MultiPASS Desktop Manager for Windows 1 11 2 6 type conventions 1 12 using 1 11 V Ventilation 2 3 2 4 Voltage 2 3 2 18 VOLUME CONTROL setting 2 68 2 71 W Wait between Retries setting 2 63 Weight 2 3 Windows 95 98 1 8 l 12 Index
176. rystal display Display languages Power source Power consumption Dimensions WxDxH Weight Public Switched Telephone Network G3 MH MR MMR ECM MMR FAX modem 14400 9600 7200 4800 2400 bps automatic fallback Approximately 6 seconds page transmitting from memory e 672 KB DRAM MR storage e Approximately 42 pages e LCD displays memory used e Uses direct transmission when memory is full 16x1 English French Spanish Italian Finnish German Danish Swedish Dutch Norwegian Portuguese Slovene Czech and Hungarian 200 240 V 50 60 Hz e Maximum approximately 47 2 W e Minimum approximately 7 8 W standby mode 400 x 365 x 205 mm main unit only no trays no handset Approximately 5 6 kg Based on Canon FAX Standard Chart No 1 ECM MMR Standard Mode Based on Canon FAX Standard Chart No 1 Standard Mode A 2 Specifications Appendix A Environmental requirements Applicable standards Interface Plain Paper Fax Transmission time Resolution Automatic document feeder capacity Document sizes W x L Effective scanning width Scanning image processing Recording method Fax printing speed 10 32 5 C 10 90 RH Temperature e Humidity GS FIMKO CISPR Pub22 ClassB e Electrical safety e Radiation e PTT e Energy Star compliant IEEE 1284 compatible parallel interface Approx 6 seconds G3 ECM MMR e Fine mode 8
177. s In the Address Book you can add new entries create a fax group edit existing entries and sort the entries based on last first or company name You can import an existing text file of addresses or export the Address Book to a text file You can send faxes and make telephone calls using the Address Book See Registering Application program Software prepared for a specific function or set of functions Examples include word processing programs and the MultiPASS Desktop Manager Developers who make application programs include driver s that support different types of printers ASCII Acronym for American Standard Code for Information Interchange A set of definitions for the bit composition of characters and symbols ASCII defines 128 symbols using 7 binary bits and 1 parity bit Auto FAX TEL switching See FAX TEL switching Automatic dialling Dialling fax or telephone numbers by pressing one or three buttons To use automatic dialling you must register the numbers in the MultiPASS C50 s memory See also One touch speed dialling Coded speed dialling Group dialling and Address Book Glossary G 1 Automatic Document Feeder ADF The device included in the MultiPASS C50 that automatically feeds the document being faxed copied or scanned into the MultiPASS C50 Automatic image reduction The MultiPASS C50 can print the date time company name and a fax number at the top of the faxes it receives To prevent this informat
178. s iisisiiiisiessrsssrssereerrenroadisiseisi Sequential Broadcasting sses sesisccsssetsessuesaestessssncsessacssssessucsaesvesseseossssuessivsonedssosoteaas Sending a Document to More Than One Destination Sending a Document Using Group Dialling oo ee eeeeeeeeeeeee Dialling Through a Switchboard aiena t Registering the Access Type and the Outside Line Number under the R Buttons cecssscssssssescevsastansivseveavsrvsessaverssescensessenvanssseetensavsadvarcasnasavnctonvees Lone Distance Dialling ssecccescceseveteveiraninaraesteantneeenaerranintaeecn nee How to Enter Pauses Confirming a Dial TONS sessar iaaa ai Using Tone Dialling On a Pulse Lime 4 c c cssssecssssecsesaveseusrsssnsbesvsoveastoseaveavanseapenccoes 4 24 If a Power Cut OCCUTS snsinsssisinrsneinessees Memory Clear Report Chapter 4 Sending Faxes 4 1 4 2 Sending Faxes Chapter 4 Preparing to Send a Fax Before you can send a fax you need to load the document into the MultiPASS C50 s Automatic Document Feeder ADF For instructions and information about the types of documents the MultiPASS C50 can scan see Types of Documents You Can Scan on page 6 2 Setting the Resolution and Contrast RESOLUTION A Setting the Scanning Resolution Canon s Ultra High Quality UHQ imaging technology enables you to send faxes with a print quality that is very close to that of the original document The MultiPASS C50 also lets you adjust the resolution it u
179. seavccssssssscssassssssevssssnsssosavsrvsovssptovetaconetenagetcesess cenetsceveaswens 7 2 Printing on ENVELOPES vecitseccuiscesenszesecerenvatesunes Ea E ENER 7 2 Some Advice for Colour Printing sssenesneennnnran e a 7 6 Selecting Paper and Other Print Media sssesssieriiesreiiisissiiieiis 7 6 Understanding Your Application s Capabilities 0 0 ee eeeeeeeeeee 7 6 Understanding Your Computer s Monitor and Colour ue 7 7 Improvinis Print Speed sssini prian RER E A 7 8 Controlling Printing COSTS ssis aip sran sree E a aaia ieir eae 7 9 Chapter 7 Printing From Your PC 7 1 Paper Handling This section describes how to prepare the print media for use in your MultiPASS C50 Selecting Paper Types One of the most important things you can do to achieve the best possible print quality is to select the best medium for your particular print requirements See Selecting the Print Media on page 2 37 for guidelines to help you choose the right media Printing on Envelopes The MultiPASS C50 s sheet feeder can hold up to 10 envelopes European DL envelopes and U S Commercial No 10 COM10 envelopes are recommended You may be able to stack envelopes of other sizes in the sheet feeder but Canon cannot guarantee consistent performance on envelope sizes other than DL or Commercial No 10 Avoid printing on any of the following as they can cause jams or smears or damage your MultiPASS C50 a Envelopes with windows holes p
180. ses in sending faxes to best suit your particular document The MultiPASS C50 has three resolution settings a STANDARD resolution 8 pels mm x 3 85 lines mm is adequate for most text documents a FINE resolution 8 pels mm x 7 7 lines mm is suitable for documents with fine print smaller than the print in this sentence a PHOTO resolution 8 pels mm x 7 7 lines mm with halftones is for documents that contain photographs With this setting areas of the document that contain photos are automatically scanned with 64 levels of grey rather than just two black and white This gives a much better reproduction of the photos though transmission time is longer Set the resolution as follows 1 Press RESOLUTION a The LCD display shows the current scanning resolution STANDARD When the RESOLUTION button is pressed the LCD display shows the current resolution for about five seconds before returning to standby mode Chapter 4 Sending Faxes 4 3 RESOLUTION 2 Press RESOLUTION to display the resolution you want FINE PHOTO FINE resolution with halftone STANDARD 3 Continue with the operation you wish to complete a If you do not proceed with any other operation the LCD display returns to standby mode after about 5 seconds 14 38 FaxOnly Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a pri
181. sessnossssesensneaveaseone 8 3 PrODle mS Enta ED TE E czas teescusas sanseascasdssds A 8 4 Paper Jams oeiee aa eaaa a ea E E EEE Eea E EE saved enosees 8 6 Jams in the Automatic Document Feeder ADF 00 8 6 Jams in the Sheet Feeder xcissssssssvssscavssecovssscuvssecvesvevvescovensnenenswevoasuens 8 8 Problems Feeding Paper Into the MultiPASS C50 Sheet Feeder 8 9 Faxing Problems sonans AEAEE 8 12 Sending FARES ssori iare A G RAER E 8 12 Receiving Faxes miosoorirarornii iniii aiia a AEE E RAEE 8 14 Telephone Problems aencereiersra ne eek EEA A OTE 8 17 Copying Problems sivssessics sssssiusecsesstscacsiubs EAE AET RES 8 18 Printing Problems aisaen a E E RE i 8 19 Print Quality Probles s 2 ccescascescssasteaseescasetscessuscasstszssatsansadsd pesien aies 8 24 Colour Printing and Copying Problems ssisisrisrisseistissiesicanrrsrissnrrsrieress 8 26 General Problems Error Codes Messages and Solutions 00 ceceseessseseseseeseseeeseeeeeeeeseaeeeeeeeeseeeeenees 8 30 Chapter 8 Troubleshooting 8 1 If your MultiPASS C50 is not operating properly use the information and suggestions in this chapter to try to solve the problem In addition while some problems will have a single cause others will have a combination of causes In the latter cases you may need to use a process of elimination to find the cause and correct the problem For example many printing problems are related to how your software interacts with the Multi
182. ssemble your MultiPASS C50 select and install the Bubble Jet BJ print cartridge load the paper and enter your user information everything you need to know to get your MultiPASS C50 ready to use Choosing a Location for Your MultiPASS C50 eseesesseeseesressessessesseeseessesscsseeseesee 2 3 Unpacking Your MultiPASS C nsere ake E N eiaeiiai 2 5 Do You Have Everything osicc c sc cc cchesccvee ci dis estisecnscptcovessescenecparsecrecneesess 2 5 Removing Shipping Materials 0 0 eeeeece eens seeeneteeseseesessseseseseaees 2 8 Assembling the MultiPASS CS0 uresoun aaa aia ei 2 11 Attaching COMPONEMIS icciiscc ssceessvsessvsecnesssesesssoseesdorsnssossasessutscedeaserseasens 2 11 Attaching the Sending Document Support eee 2 11 Attaching the Document Support sissisessisssirssrsssesissrssresresrerreaesse 2 12 Attaching the Output Tray Extension wo eens 2 13 Making Connections sessar raae aE E evsdesdpssueds sanedesevacdetstepets Sobenns Connecting the MultiPASS C50 to Your PC Connecting the Telephone Line ssscscssssssssssssssssasevssesonssssoassssnsonaccesnaseeavaesases Connecting the Optional Handset a Telephone or Answering Machine oessidsbsesditseesscds wdsndseeoenonstvenesevedesanennaaecatisersesexveia TEE 2 17 Connecting the Power Cord sii ssseestsseestersesnsaninonspinniesenasonenananass 2 18 Getting Acquainted with Your MultiPASS C50 eseeseeseesesseesresressessesseeseeseessessess 2 20 Front View Rear View The Ha
183. suits your particular needs To avoid printing problems use only the BC 20 or BC 21 21e BJ cartridges for normal printing The BC 22 22e Photo Colour BJ Cartridge sold separately is for printing photo realistic colour images Other cartridges can produce unsatisfactory results In addition use only BCI 21 Black and BCI 21 Colour ink tanks in the BC 21 21e Colour BJ cartridge BC 20 Black BJ Cartridge This cartridge incorporates a BJ print head and black ink in a single unit The BC 20 can be used if most of your printing is black e g for receiving faxes making copies and monochrome printing It can print twice as fast as a colour cartridge and at higher resolution BC 21 21e Colour BJ Cartridge The BC 21 21e incorporates a BJ print head and two replaceable ink tanks a BCI 21 Black and a BCI 21 Colour Use this cartridge when printing in colour BCI 21 Black ink tank Purchase this ink tank from your local Canon dealer as the black ink runs out of the BC 21 21e Colour BJ cartridge BCI 21 Colour ink tank Purchase this ink tank from your local Canon dealer as the colour ink runs out of the BC 21 21e Colour BJ cartridge Chapter 2 Setting Up Your MultiPASS C50 2 29 BC 22 22e Photo Colour BJ Cartridge Includes the print head and colour ink in a single unit Use this cartridge for printing photo realistic colour images BC 29F Fluorescent BJ Cartridge Includes the print head and colour ink in a single unit
184. t The MultiPASS C50 s image memory may be full because the BJ cartridge ran out of ink A document is jammed in the Automatic Document Feeder ADF The document feed lever is set to manual document feed The size of the paper in the sheet feeder differs from that specified in the Paper Size option in the Receive Fax tab The BJ cartridge in the MultiPASS C50 is defective The MultiPASS C50 has no paper in its sheet feeder or has a paper jam You tried to use manual sending while the fax was sending from memory Make a copy or print a document If the printout is light or blank replace the BJ cartridge Documents received in memory will then be printed automatically Replace the BJ cartridge and have the other party send the fax again Remove the document you are trying to send or copy and load it again Set the document feed lever to automatic document feed Set the correct paper size in the Paper Size option in the Receive Fax tab 1 Press the STOP button 2 Reinstall the cartridge 3 Unplug the MultiPASS C50 wait 5 seconds then plug it in again If the display does not change call for service Add paper or clear the jam then press the STOP button If a document was received in memory the fax is automatically printed from memory Wait until the fax is sent and try again or use memory sending Chapter 8 Troubleshooting 8 31 Message
185. t increase transmission speed to approximately 6 seconds per page Memory sending receiving The MultiPASS C50 can store up to 42 fax pages either received or to be sent in its built in memory and can receive faxes while printing or even when your PC is turned off Reduced size printing The MultiPASS C50 automatically scales received faxes to fit the size of the paper loaded into the sheet feeder So if your client is sending you a fax on letter size paper and you have A4 size paper in your sheet feeder the fax will be scaled and printed on A4 size paper Automatic dialling and broadcasting To make faxing even easier the MultiPASS C50 provides several automatic dialling methods coded speed dialling one touch speed dialling and group dialling The MultiPASS C50 also enables you to broadcast faxes or send delayed faxes to as many as 57 locations at once Point and click dialling The MultiPASS Desktop Manager enables you to select a fax number and dial directly from your PC s screen with a simple click of the mouse Based on Canon FAX Standard Chart No 1 standard mode 1 4 Introducing the MultiPASS C50 Chapter 1 Colour Copier Features Colour and black and white copying The MultiPASS C50 can make full colour copies It can also make up to 99 black and white including halftones copies of a document at a time at a rate of up to three copies per minute 360 dpi resolution The MultiPASS C50 copies documents using a
186. t of 64 90 g m LA You can also use paper weighing 90 105 g m by manually feeding sheets one at a time Envelopes The MultiPASS C50 can print on European DL 220 x 110 mm and U S Commercial No 10 9 5 x 4 1 inches envelopes Chapter 2 Setting Up Your MultiPASS C50 2 37 Canon Media Canon provides the following media all specifically developed to extend the printing capability of your MultiPASS C50 For details or purchase contact your local authorised Canon dealer Canon Bubble Jet Paper LC 301 water resistant This water resistant paper is specially developed for colour printing with Canon Colour BJ printers such as the MultiPASS C50 Images printed on LC 301 paper are bright and vivid and will not run if liquid is spilled on them Images printed on this paper stand up to normal office highlighters unlike images printed on other papers Canon High Resolution Paper HR 101 This paper is designed to produce near photographic quality print output with sharp vivid graphics and photographs You must use this paper when printing with the BC 22 22e Photo Colour BJ Cartridge When using HR 101 paper be sure to print on the whiter side of the sheets and after printing a pack of this paper use the cleaning sheet provided with it to clean the printer roller Canon Transparencies CF 102 These overhead transparencies are specially designed for Canon BJ colour printers Use these clear transparencies to produce crisp
187. t of different intensities of colour Different colours and intensities of colours appear as different shades of grey Group dialling A dialling method that enables you to dial up to 55 registered one touch speed dialling or coded speed dialling numbers together as a group This means that you can press just one or three buttons to enter numbers when sending the same document to many destinations Glossary H Halftone Using this method the MultiPASS C50 produces shades of grey or of colours by mapping dots to be printed For colour printing different coloured dots of ink are placed closely together to create illusions of other colours Hue A colour in the colour spectrum Examples are red green and violet j IEEE 1284 IEEE 1284 is the new specification standard for PC to peripheral bi directional parallel interface communications The new standard was adopted by IEEE Institute of Electrical and Electronic Engineers Inc in 1993 Some of the benefits it provides are bi directional communication between PCs and peripheral devices a higher speed data transfer rate and protection against data loss due to noise interference Ink Jet printer A nonimpact printer that ejects ink into paper to form characters The MultiPASS C50 has a special type of ink jet printer built in called a Bubble Jet printer Ink saver You can enable or disable economy printing ink saving feature when receiving faxes By enabling the INKSAV
188. t still needs to warm up before you can use it Depending on the number of pages accumulated in its memory the MultiPASS C50 can take up to four minutes to warm up m While the MultiPASS C50 is warming up the message PLEASE WAIT appears in the LCD display PLEASE WAIT m When the time and receive mode appear the MultiPASS C50 is in standby mode and ready for use 13 30 FaxOnly If the BJ cartridge has not been installed yet the message PUT IN CARTRIDGE alternates with the standby mode display PUT IN CARTRIDGE 13 30 FaxOnly Chapter 2 Setting Up Your MultiPASS C50 2 19 Getting Acquainted with Your MultiPASS C50 Before using your MultiPASS C50 look over the diagrams on these pages to become familiar with the unit s components and their functions Front View Paper Rest Sending Document Support Paper Guide Automatic Document Feeder ADF Sheet Feeder Printer Cover Document Guides Operation Panel Document Support For Scanned Documents Output Tray Output Tray Extension Paper Output Guides 2 20 Setting Up Your MultiPASS C50 Chapter 2 Rear View Telephone Optional Line Jack Handset Telephone Answering Machine Jack Power Connector Manual Feeder Bi Directional Parallel Port The Handset Option For a description of the optional handset components see Appendix B
189. tanks Ink colours Contents black Contents colour Ink tank yield Print head Ink colours Cartridge yield 128 nozzles Black Isopropyl alcohol 67 63 0 glycerine 56 81 5 ethylene glycol 107 21 1 Approx 900 pages at 5 coverage e 64 nozzles for black e 24 nozzles each for cyan magenta yellow e BCI 21 Colour cyan magenta yellow e BCI 21 Black Black cyan magenta yellow Isopropyl alcohol 67 63 0 glycerine 56 81 5 ethylene glycol 107 21 1 Glycerine 56 81 5 e BCI 21 Colour approx 100 pages tank at 7 5 coverage for each colour e BCI 21 Black approx 150 pages tank at 7 5 coverage e 64 nozzles for black e 24 nozzles each for cyan magenta yellow Black cyan magenta yellow Approx 50 pages cartridge at 7 5 coverage for each colour BC 29F Fluorescent BJ cartridge Print head Ink colours Cartridge yield e 64 nozzles for black e 24 nozzles for colour Fluorescent magenta yellow normal cyan black Approx 100 pages cartridge at 7 5 coverage for each colour Appendix A Specifications A 9 Scanner Scanning method Scanning image processing Scanning resolution Automatic document feeder capacity Document sizes W x L Effective scanning width Compatibility Scanning speed Based on 75 g m paper Solid state electronic scanning by contact colour image sensor Ultra High Quality Image Processing System UHO Halftones
190. tely The BJ cartridge is now locked into position Do not manually move the mechanism that houses the BJ cartridge or you will damage the unit CARTRIDGE 10 Close the printer cover then press CARTRIDGE m The MultiPASS C50 beeps twice and the cartridge holder moves to its home position on the right side of the unit Chapter 9 Maintaining Your MultiPASS C50 9 15 Do not unplug the MultiPASS C50 unless the cartridge holder is in its home position on the right If you unplug the unit while it is printing or move the ink cartridge from the home position the cartridge will not be capped and can dry out 9 16 Maintaining Your MultiPASS C50 Chapter 9 Replacing an Ink Tank in the BC 21 21e Colour BJ Cartridge If you are using the BC 21 21e Colour BJ cartridge and perform a print operation correctly but the output is blank one of the BC 21 21e s ink tanks may be out of ink If this happens clean the print head up to five times as described in Cleaning and Testing the BJ Cartridge Print Head on page 9 9 If the MultiPASS C50 s output is still blank replace the empty ink cartridge as follows 1 Make sure the MultiPASS C50 is plugged in CARTRIDGE 2 Press CARTRIDGE m The cartridge holder moves to the centre of the unit The MultiPASS C50 includes an automatic protection feature that helps keep it from overheating If the cartridge holder does not move and the unit beeps several tim
191. ter the transmission to check the TX RX number if necessary 8 34 Troubleshooting Chapter 8 Chapter 9 Maintaining Your MultiPASS C50 Your MultiPASS C50 requires no maintenance other than periodic cleaning and replacing the BJ ink cartridges or tanks as needed Cleaning the MultiPASS CSO eisean iaaa Ra AER EE E a a 9 2 Cleaning the MultiPASS C50 s EXte iOT secsusessessatursirs nen 9 2 Cleaning the MultiPASS C50 s Interior oo cece ceeeeeseeeseeneeeee 9 2 Cleaning the Scanner Components 0 0 0 i i 9 4 Maintaining BJ Cartrid Ses scsccsscscccssstst senses cesccursavesesevespsctsivnoteavhoreedta e 9 8 Printing the Nozzle Check Pattern ccsscesorssssesecssenecsrstesvsrsesesesevosenssessnesess 9 8 Cleaning and Testing the BJ Cartridge Print Head oe 9 9 When to Replace the BJ Cartridge seseris 9 10 Replacing the BJ Cartrid Qe scics scccsescssscsasssosissacsenssesonstssoesescveseesssssecsensseesnss 9 12 Replacing an Ink Tank in the BC 21 21e Colour BJ Cartridge 9 17 Transporting the MultiPASS CSOs scssecssssesisssesseasssesseasessqessssssvey cbseacspsastaenesestonsenes 9 21 Chapter 9 Maintaining Your MultiPASS C50 9 1 Cleaning the MultiPASS C50 Clean your MultiPASS C50 regularly to keep it in good operating condition A Follow these precautions whenever you clean the MultiPASS C50 m When the power cord is disconnected the image memory is completely erased Therefore before
192. ter 3 Speed Dialling 3 17 To store a group under a one touch speed dialling button 1 O 2 O 5 Use lt or gt buttons to select an unused one touch speed dialling button 01 to A 06 01 m Ifa group or number is already registered under the button you select GROUP DIAL or 1 TOUCH SPD DIAL is displayed To store a group under a coded speed dialling code CODED DIAL 5 Press CODED DIAL then use the numeric buttons to enter an unused two digit code 00 to 49 x07 m Ifa group or number is already registered under the button you select GROUP DIAL or CODED SPD DIAL is displayed a Each one touch speed dialling button or coded speed dialling code can store either a name and number for speed dialling or a group Be careful not to override speed dialling numbers and names when creating and registering groups m If you wish to register a group under a one touch speed dialling button or coded speed dialling code already registered for speed dialling or if you want to re enter a group you must delete the previous information first For further details see pages 3 5 and 3 12 6 Press START COPY twice TELEPHONE NUMBER TELS 3 18 Speed Dialling Chapter 3 FUNCTION D 1 60 FUNCTION Ci ODED DIAL 7 Enter the speed dialling numbers you want to store in the group To enter a number stored under a one touch speed dialling button press FUNCTION p
193. ter cover Chapter 2 Setting Up Your MultiPASS C50 2 49 Using Canon s Specialty Papers Canon provides several different specialty papers you can use with your MultiPASS C50 Printing on High Resolution Paper HR 101 Use the following procedure to load High Resolution Paper HR 101 1 Open the printer cover by grasping the document guides and lifting m Make sure the paper thickness lever is set to the centre See Adjusting the Paper Thickness Lever on page 2 42 Close the printer cover Pull the paper rest up until it stops Load the paper into the sheet feeder as described in Loading Print Media for Automatic Feed on page 2 45 Raise the output guides as described in Using the Paper Output Guides with the BC 22 22e and BC 29F Cartridges on page 2 53 When you are finished printing remove the remainder of the HR 101 paper from the sheet feeder Using the Cleaning sheet included in the HR 101 package The HR 101 package includes a cleaning sheet used to clean the MultiPASS C50 rollers Use this sheet after printing on 100 sheets the contents of the package 1 Remove the covers of the two pieces of tape on the cleaning sheet gt x 2 50 Setting Up Your MultiPASS C50 Chapter 2 2 With the sticky side up and near the bottom of the cleaning sheet align the sheet with the right edge of the sheet feeder and slide it in until it stops 3 Adjust the paper guide to the edge of
194. th of a page is called portrait orientation Printing across the length of a page is called landscape orientation Paper feed Refers to guiding a sheet of paper into the printer s paper path Parallel interface An interface that transmits multiple bits simultaneously usually in one byte segments Your MultiPASS C50 has a built in Centronics type bi directional parallel interface See also Interface port Pause A timing entry required for registering certain long distance numbers and for dialling out through some telephone systems or switchboards Pressing the C REDIAL PAUSE button enters a pause between digits of a telephone fax number PC fax An electronic way to send and receive faxes A PC fax is sent from or received in a computer Using the MultiPASS C50 allows you to send and receive PC faxes and the MultiPASS Desktop Manager lets you save sort and print the PC faxes Glossary Photo The document setting you use for sending or copying documents with intermediate tones such as photographs Platen The printer component that holds the paper in position during ink transfer Point size Character height is defined in points one point is 1 72 inch For instance this text is printed using a 10 point font Portrait orientation Refers to printing across the width of the page letter style This is the opposite of landscape orientation which is printing across the length of the page Print head The printing me
195. the number This is called dial tone detection 1 Use the numeric buttons to enter the first part of the number until dial tone detection is required TEL 348 2 Press FUNCTION FUNCTION 5 O 3 When a dial tone detection is required press D T D TEL 348 m Where the dial tone is inserted you will see a small dot During dialling this is where the unit waits for the dial tone 4 Use the numeric buttons to enter the remainder of the number Chapter 4 Sending Faxes 4 23 Using Tone Dialling on a Pulse Line Even if you have a pulse line the MultiPASS C50 enables you to use tone dialling once you have connected to the number you are calling This lets you take advantage of many services that require tones such as selecting options from telephone touch line services 1 Pick up the handset and dial the number using the numeric buttons a The unit connects using the pulses required by your phone line 2 Press FUNCTION then press TONE to switch to tone dialling a When the TONE button is pressed T is displayed in the LCD ONER a Numbers entered after pressing the TONE button will be dialled using tone dialling 3 When you have finished hang up the handset When registering one touch speed dialling and coded speed dialling numbers if you enter the TONE button after the number you will switch to tone dialling after the phone connection is made Example
196. tiPASS C50 begins sending 3 When you finish entering groups press START COPY m The MultiPASS C50 then scans the document into memory and begins dialling the numbers in the groups Chapter 3 Speed Dialling 3 21 3 22 Speed Dialling Chapter 3 Chapter 4 Sending Faxes This chapter describes how to use your MultiPASS C50 to send faxes Preparing t Senda Fax sirrien ssiru aa sar SES E E RT 4 3 Setting the Resolution and Contrast 2 cece eeesesceeseseeseeeeseseaees 4 3 Setting the Scanning Resolution eee eee eeeeeeeneeees 4 3 Setting the Scanning Contrast csc sscssssccvvssnsesstncesssnsesssccacsacsacsbeescebeees 4 4 Sending Methods ss iisisti orson r senen K EEEE EEEE 4 6 Manual Sending Via the Handset ssncccscincarieriiiiiiriicarissi 4 6 Memory Sending sinen e a E AE 4 6 Dialing Methods ca sistscsescscacesasacs cress coadienvsaelor A E 4 7 Sending DOCUMeMts ices csesvsivesescsosestussssssosenss osenssetevscesunvesssssensebesscuonsassvaoasesConsectnsesest 4 8 Manual Sending Via the Handset 0 0 ssesssessssessessstenstsesseessenenes 4 8 Memory Sen dine iseseisana R eE N E oupense 4 10 C ncelline Sending seriis EE RORO RAE 4 12 Removing the Document From the Automatic Document Feeder ADE Jerr a A E E Redial sosoran ESEESE EENE EANA EEES ASKAS EES SITERES Manual Redialling vecscesenssnssannorriieiconnan iiaia Automatic Redialling With Memory Sending Cancelling Automatic Redialling ss
197. to provide the best colour match possible of printed output with popular monitors Yet because monitors and printers use such different methods to create colour achieving an accurate match between your printed image and the image on your monitor can be extremely difficult in some cases To maximise the colour matching capabilities of your MultiPASS C50 use a 24 bit colour monitor and video card For details about your monitor s ability to display colour see the monitor s documentation Chapter 7 Printing From Your PC 7 7 Improving Print Speed The MultiPASS C50 can produce a full spectrum of up to 16 7 million colours When printing with black ink only the driver only has to process information for one colour When printing in colour however the MultiPASS C50 has to process significantly more information and prints more slowly To improve colour printing speed try the following Increase the amount of RAM in your computer Use a computer with a faster processor Use only one application at a time and turn off any screen savers or other memory resident applications Limit the number of colours you use Use smaller graphics and more white space in your documents When printing presentation graphics use only the MultiPASS C50 s primary colours black cyan magenta and yellow Use Draft mode printing when not producing a final copy Use plain paper and set the Media Type to Plain Paper on your PC This sets th
198. to use your unit quickly and easily m User s Guide this guide This guide provides detailed information on how to set up operate maintain and troubleshoot your MultiPASS C50 m MultiPASS Desktop Manager for Windows User s Guide This guide describes how to use your MultiPASS C50 to print scan and fax from within your PC s Windows environment Refer to this guide whenever you need information about printing scanning or faxing from your PC Please note that all settings of the MultiPASS C50 can be adjusted using your MultiPASS Desktop Manager for Windows software For details refer to the MultiPASS Desktop Manager User s Guide How to Use this Guide To make the best use of this user s guide in learning how to set up and operate your MultiPASS C50 be sure to do the following Read this chapter to learn about the MultiPASS C50 s main features available supplies and options and guidelines on using the unit safely a Carefully follow the instructions in Chapter 2 Setting Up Your MultiPASS C50 to get your unit unpacked and assembled properly and to learn how to enter information in the MultiPASS C50 m Read Chapter 3 Speed Dialling to learn how to register numbers for speed dialling how to change them and how to use speed dialling to send faxes m Read Chapters 4 through 7 to learn how to use the MultiPASS C50 to send and receive faxes scan documents make copies and print a If you
199. ts In order to protect the surface or your photos and other delicate documents from being damaged when feeding through the Automatic Document Feeder ADF place the document in a carrier sheet For details on the carrier sheet contact your authorised Canon dealer or the Canon help line a gt a a dj d Automatic document feed Manual document feed Chapter 6 Scanning Documents and Making Copies 6 5 Loading Documents for Automatic Feed Make sure the document feed lever is set to automatic document feed T 2 Ifthe document has multiple pages tap it on a flat surface to even the stack s edges I ei Kn m P PA Chapter 6 Scanning Documents and Making Copies 6 6 3 Adjust the document guides to the width of the document 4 Gently insert the document face down top of the document towards you into the Automatic Document Feeder ADF until you hear a beep Chapter 6 Scanning Documents and Making Copies 6 7 The document is now ready for scanning The MultiPASS C50 automatically feeds the pages one by one from the bottom of the stack 6 8 Scanning Documents and Making Copies Chapter 6 Trouble With Multipage Documents If you have trouble feeding a multipage document do the following 1 Remove the stack and tap it on a flat surface to even the edges
200. tting 2 64 Fax Number setting 2 63 FAX ONLY MODE description 5 2 setting 5 3 using 5 8 Fax Tel Mode description 5 2 setting 5 3 using 5 4 5 5 FaxOnly display See FAX ONLY MODE FaxTel display See Fax Tel Mode Features colour copier 1 5 colour printer 1 6 colour scanner 1 7 fax 1 4 main 1 3 to 1 7 telephone 1 5 Feeding problems 8 9 to 8 11 Ferrite core 2 6 attaching 2 14 2 15 FILE PRINT setting 2 67 2 70 5 12 Film Back Print Film BF 102 2 38 High Gloss Film HG 101 2 39 FS 101 See Fabric Sheets FS 101 FUNCTION button 2 25 G GROUP DIAL setting 2 67 2 68 3 17 Group dialling creating groups 3 17 to 3 20 description 3 2 4 19 using 3 21 H Handset attaching See Appendix B connecting 2 17 jack 2 17 2 21 HANG UP PHONE message 8 32 HEAD CLEANING setting 2 67 2 70 9 9 Heading setting 2 63 HG 101 See High Gloss Film HG 101 High Gloss Film HG 101 2 39 High Resolution Paper HR 101 2 38 cleaning sheet 2 50 2 51 printing 2 50 HR 101 See High Resolution Paper HR 101 Hue 7 7 Humidity location 2 3 paper storage 2 44 Index j Image Contrast setting 2 64 Include Fax Image setting 2 63 Incoming Ring setting 2 62 Ink Saver Mode setting 2 66 Ink tank 1 9 2 29 BCI 21 Black 2 29 BCI 21 Colour 2 29 replacing 9 17 to 9 20 INSTALL BC 21 message 8 32 INSTALL BC 21 20 message 8 32 Installing BJ cartridges 2 31 to 2 35 Intensity 7 7 J Jack answering machine 2 17 2 21 handset 2 17 2 21 telephone 2 17
201. ult The MultiPASS C50 is preprogrammed in the factory with settings that we recommend These are known as Factory Default Settings You can customise your MultiPASS C50 by programming settings other than the Factory Default Settings Glossary G 5 FAX TEL switching This option allows you to set the MultiPASS C50 to automatically detect whether a call is from a fax or telephone If the call is from another fax the transmission is automatically received If the call is from a telephone the MultiPASS C50 rings to let you know so you can pick up the handset With this feature one telephone line can be shared by both the telephone and the fax FINE The resolution setting for documents with very small characters and lines Form feed A printer function that automatically ejects the current page and advances the printer to the top of the next page G G3 Group 3 fax machine Defined by CCITT Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted thus reducing transmission time G3 fax machines can transmit one page in less than one minute Encoding schemes for G3 fax machines are Modified Huffman MH Modified READ MR and Modified Modified READ MMR Graphic A written printed or electronically displayed symbol or drawing Also characters or text that have been generated by a computer graphics application program Greyscale Representing colour in black and white as a resul
202. uments 6 2 features 1 7 image size 6 4 resolution 4 3 Sending cancelling 4 12 group dialling 4 19 manual via the handset 4 6 4 8 4 9 memory 4 6 4 10 4 11 methods 4 6 preparing for 4 3 to 4 7 problems 8 12 to 8 14 several destinations 4 18 4 19 through switchboard 4 20 Sending document support 2 6 2 20 attaching 2 11 Sequential broadcasting 4 18 using 4 18 4 19 l 10 Index Serial number 8 3 Settings 2 61 to 2 73 accessing 2 71 to 2 73 general 2 62 list 2 61 to 2 70 other 2 67 receive settings 2 65 sending 2 63 speed dialling settings 2 67 unit 2 68 to 2 70 Sheet feeder 2 20 jams 8 8 problems feeding 8 9 to 8 11 Shipping materials removing 2 8 to 2 10 Silent Receive setting 2 65 Speaker setting 2 62 Special function buttons 2 24 2 25 2 26 Specifications See Appendix A Speed copying 6 14 printing 1 6 transmission 1 4 Speed dialling coded 3 2 3 10 to 3 16 group dialling 3 2 3 17 to 3 21 methods 3 2 one touch 3 2 3 3 to 3 9 Speed setting 2 63 2 65 START AGAIN message 8 34 START COPY button 2 24 STOP button 2 24 Supplies 1 9 1 10 BJ cartridge 1 9 ink tank 1 9 photo kit 1 10 print media 1 9 Support See Customer support Switchboard 4 20 4 21 Symbols editing 2 57 entering 2 56 2 57 T T Shirt Transfers TR 101 2 39 Tank See Ink tank TEL LINE TYPE setting 2 58 2 59 2 63 2 69 TEL REGISTRATION setting 2 68 Telephone connecting 2 17 features 1 5 jack 2 17 2 21 p
203. uments Received in Memory oe esseeseeseseteteeeeeeseseeeeeeecaeeeeeeeeacaeseeeteseteesenees 5 10 Messages Displayed When Documents are Received in Memory 5 10 Printing a Received Fax When Your Computer Is Off wo eee 5 12 Receiving While Registering Copying or Printing oo eee eeeeeee 5 13 Cancelling an Incoming BAK csescsscesenssessusesien sessed seesaasta senses TT a EERIE EEn 5 14 Chapter 5 Receiving Faxes 5 1 Different Ways to Receive a Fax The MultiPASS C50 provides you with four different modes for receiving faxes To decide which mode will best suit your requirements consider how you want to use the MultiPASS C50 Fax Tel Mode Use this mode if you will occasionally use the MultiPASS C50 as a telephone In this mode if an incoming call is a fax the MultiPASS C50 then receives fax calls automatically without ringing if the call is from a person the MultiPASS C50 rings to alert you to pick up the handset to answer the call This mode is economical in that it allows you to have phone and fax service without the expense of an additional phone line This mode also includes settings that let you control precisely how it handles incoming calls For details and instructions see the MultiPASS Desktop Manager User s Guide MANUAL MODE Use this mode if you will frequently use the MultiPASS C50 as a telephone and want to answer every call yourself including fax calls The MultiPASS C50 then rings for every call wheth
204. up 3 2 3 17 to 3 21 long distance 4 22 methods 4 7 one touch 3 2 3 3 to 3 9 4 7 PC 4 7 point and click 1 4 1 5 regular 4 7 speed 3 2 through a switchboard 4 20 4 21 tone on pulse line 4 24 Dimensions 2 4 Display Language setting 2 62 DISPLAY LANGUAGE setting 2 62 2 70 2 72 Dithering 7 7 DOC TOO LONG message 8 31 8 32 Document adding pages 6 12 copying 6 13 to 6 15 guides 2 20 in memory 5 10 5 12 loading 6 6 to 6 11 problem 6 3 problems with 6 9 removing from ADF 4 13 4 14 scanning 6 2 to 6 12 Document feed lever 2 23 6 2 6 3 selecting 6 5 DOCUMENT READY message 8 32 Document support 2 6 2 20 attaching 2 12 Documentation 1 11 E ECM See Error Correction Mode ECM RX message 8 32 ECM TX message 8 32 Editing information 2 57 user information 2 60 Entering date 2 58 guidelines 2 55 letters 2 56 2 57 numbers 2 56 2 57 pauses 4 22 symbols 2 56 2 57 telephone line type 2 59 time 2 58 unit name 2 58 unit telephone number 2 58 user information 2 54 2 58 2 60 via MultiPASS Desktop Manager 2 54 2 61 via operation panel 2 54 2 61 Envelopes loading 2 44 2 45 printable area 2 41 printing 7 2 to 7 5 selecting 2 37 Error codes 8 30 to 8 34 Error Correction ECM setting 2 63 2 65 Error Correction Mode 1 4 Index F Fabric Sheets FS 101 2 39 printing 2 52 Fax cancelling 4 12 cancelling incoming 5 14 features 1 4 printing 5 12 problems 8 12 to 8 17 sending 4 8 to 4 11 Fax Heading Position se
205. ur MultiPASS C50 Contact your Canon dealer for more information Package Contents Make sure you have the following items If anything is damaged or missing notify your Canon dealer immediately HANDSET SCREWS WITH PLUGS SCREWS NOT USED FOR THE MultiPASS C50 LD The two screws with a plastic white head are not for use with the MultiPASS C50 You only need the two screws with plugs provided HANDSET CRADLE B 2 Options Appendix B Attaching the Handset to Your Unit To attach the handset to your unit follow these steps 1 Use a screwdriver to remove the two covers on the left side of the unit sA SS 2 Remove the screws from the plugs and insert the plugs in the holes on the handset cradle Appendix B Options B 3 3 Insert the plugs with the handset cradle in the holes on the unit If you have difficulty inserting the plugs turn the unit so that the left side is facing you and the right side is placed against a wall This will allow you to insert the plugs without the unit moving 4 Insert the screws into the plugs and push them in with your finger m If you cannot push the screws in with your finger use a phillips screwdriver to push them in Do not screw them in as the screws may break m Make sure the screws are inserted all the way into the plugs
206. y default settings in the table below are shown in bold type Setting Description Settings Page TEL REGISTRATION 1 TOUCH SPD DIAL See One Touch Speed Dialling 3 3 CODED SPEED DIAL See Coded Speed Dialling 3 10 GROUP DIAL See Group Dialling 3 17 USER SETTINGS DATE amp TIME Enter the date and time 2 58 UNIT TELEPHONE Enter your fax telephone number 2 58 UNIT NAME Enter your name or company name 2 58 SCAN CONTRAST Sets the scanning contrast of the faxes you STANDARD 4 4 send DARKER LIGHTER VOLUME CONTROL CALLING VOLUME Sets the volume of the ring produced when VOL MID VOL MAX 2 71 the MultiPASS C50 detects a voice call VOL MIN during fax tel switchover KEYPAD VOLUME Sets the volume of the keypad touch beep VOL MID VOL MAX 2 71 OFF VOL MIN 2 68 Setting Up Your MultiPASS C50 Chapter 2 Setting Description Settings Page ALARM VOLUME Sets the volume of the error alarm sound VOL MID VOL MAX 2 71 OFF VOL MIN LINE MONITOR VOL Sets the volume of the line monitor VOL MID VOL MAX 2 71 sound during dialling OFF VOL MIN RX CALL LEVEL Sets the volume of incoming calls STANDARD HIGH 2 72 TEL LINE TYPE Sets the dialling method the MultiPASS ROTARY PULSE 2 58 C50 uses to match the type of line you TOUCH TONE have COLOR COPY MEDIA Sets the print media type when making PLAIN PAPER HIGH 2 72 copies RES PAPER R KEY SETTING Sets the PBX type through which
207. y from direct sunlight as this can damage it If you have to place it near a window install heavy curtains or blinds Do not expose the MultiPASS C50 to extreme temperature fluctuations Install the unit in a place with temperatures in the 10 32 5 C range Always unplug the MultiPASS C50 during thunderstorms Before you transport the MultiPASS C50 remove its BJ cartridge Always lift the MultiPASS C50 as shown below Never lift it by its sheet feeder or document supports Chapter 1 Introducing the MultiPASS C50 1 15 Unplug the MultiPASS C50 and contact your local authorised Canon dealer or the Canon help line in any of these situations m If the power cord or plug is damaged or frayed a If liquid spills into the unit or if it is otherwise exposed to rain or liquids a If you notice smoke or unusual noises or odors coming from it m Ifthe MultiPASS C50 does not operate normally when you follow the operating instructions Adjust only those controls that are covered by the operating instructions in this user s guide or you can damage the unit and require extensive repair work a Ifthe MultiPASS C50 is dropped or its cabinet damaged a Ifthe MultiPASS C50 begins performing poorly and you cannot correct the problem by using the procedures in Chapter 8 Troubleshooting 1 16 Introducing the MultiPASS C50 Chapter 1 Chapter 2 Setting Up Your MultiPASS C50 This chapter tells you how to unpack and a
208. your PSTN PBX 4 20 unit is connected Chapter 2 Setting Up Your MultiPASS C50 2 69 Setting Description Settings Page DISPLAY LANGUAGE Sets the language for the message displayed ENGLISH FRENCH 2 72 in the LCD during operation of the unit SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN FILE PRINT Prints faxes stored in the MultiPASS C50 s 5 12 memory instead of uploading them to your PC ROLLER CLEANING Cleans the rollers that feed the recording 2 50 paper into the MultiPASS C50 HEAD CLEANING Cleans the BJ cartridge s print head 9 9 NOZZLE CHECK Prints a test pattern to check whether the BJ 9 8 cartridge is functioning normally 2 70 Setting Up Your MultiPASS C50 Chapter 2 Accessing the MultiPASS C50 Unit Settings The following section describes how to access some of the settings listed on pages 2 68 to 2 70 To Access the VOLUME CONTROL Settings CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL FUNCTION 1 Press FUNCTION co FUNCTION 2 Use lt or gt t lect USER SETTINGS 1 20 se lt or gt to selec Ex USER SETTINGS 3 Press START COPY DATE amp TIME 4 Use lt or gt t lect VOLUME CONTROL 1 20 se lt or gt to selec Ex VOLUME CONTROL 5 Press START COPY Bx CALLING VOLUME 6 Use lt or gt to select the setti
209. ze pages at a time 75 90 g m paper between 0 08 and 0 13 mm thick If your document has more pages than this you can add pages while the MultiPASS C50 is scanning as follows 1 Wait until the last sheet in the Automatic Document Feeder ADF starts feeding 2 Load up to 20 additional sheets 10 legal size m Insert the first new page so that it overlaps the last page by about 2 5 cm 2 5 cm gt 6 12 Scanning Documents and Making Copies Chapter 6 Making Copies RESOLUTION One of the MultiPASS C50 s convenient features is its ability to make up to 99 high quality copies of a document To make copies do the following Be sure to adjust the document feed lever before loading your document See page 6 5 for details 1 Prepare the document and load face down into the Automatic Document Feeder ADF m Once the document is loaded the LCD display shows the following MEMORY USED 0 Currently used memory FINE Current resolution for fax sending DOCUMENT READY Standby to scan 2 Press START COPY m The display now shows COPY the reduction size the copy will be printed at the default is 100 and the number of copies the default is 1 COPY 100 01 3 To change the copying resolution press RESOLUTION FINE PHOTO FINE resolution with halftone COLOR FINE COLOR DRAFT COLOR SNAPSHOT C

Canon MultiPASSTM C50 User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents