Black Box ACU5114A User's Manual
Contents
1. Denmark Finland France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland Web Si www b www b te Email ackbox com ackbox co uk techhelp blackbox co uk www b support www b support nederlands blackbox be support support www b ack box at black box at ackbox be french blackbox be englishOblackbox be ackbox dk blackbox blackbox dk www b ackbox fi tuki blackbox fi www b tech b www b ackbox fr ackbox fr ack box de techsupp black box de www b ackbox co uk techhelp blackbox co uk www b support www b techsup www b support www b ackbox it o tecnico blackbox it ackbox nl port blackbox nl ackboxnorge no blackboxnorge no ackbox es tecnico blackbox es www b support ackboxab se blackboxab se www b support ack box ch black box ch Phone 724 746 5500 44 118 965 6000 43 1 256 98 56 503 32 2 725 85 50 45 56 63 30 10 358 201 888 800 33 1 45 606 717 49 811 5541 110 353 1 662 2466 39 02 27 404 700 31 30 241 7799 47 55 300 710 34 916590732 46 8 44 55 890 41 55 451 7071 Fax 724 746 0746 44 118 965 6001 43 1 256 98 56 100 32 2 725 92 12 45 56 65 08 05 358 201 888 808 33 1 45 606 747 49 811 5541 499 353 1 662 2477 39 02 27 400 219 31 30 241 4746 47 55 300 701 34 916239784 46 8 38 04 30 412. Which restore setting do use 0 200ee eaa err 16 Microsoft and Logitech specific mouse settings 16 Image controls sharpness and brightness 17 Skew SOS sarria 18 Miscellaneous Sets ans sas 19 Plash Upal ade rod 20 Stage A Download the upgrade files 20 Stage B Create a startup diskette ooooococcccnnncccnnnnncmmmmmm 20 Copy the downloaded files to the disk 20 Stage C Reconfigure the LOCAL connections and begin 21 Stage D Reconfigure the REMOTE connections and begin 21 Stage E Return all connections to their usual states 21 Further information TOUS OU rassa a 22 Get QSSISUANGCE ainia Rd 22 Other products in the Wizard range 00000 0000 000 renna 23 Radio Frequency EMEIGY anda a A 24 Certification notice for equipment used in Canada 25 Normas Oficiales Mexicanas NOM electrical safety 26 BlackBox subsidiary contact details c ccccccssseteessssteeeeseeees 27 MA O A y N CONTENTS SPECIAL INSTALLATION E amp OPERATION WELCOME FURTHER INFORMATION Welcome Introduction Thank you for choosing these Black Box ServSwitch Wizard extenders Comprising two compact modules these extenders allow you to place a duplicate keyboard video monitor mouse audio accessories and a serial device up to 300 metres fro
3. m 7 el 4 To exit configuration mode press el Move the mouse a short distance and check for appropriate on screen cursor movement If the mouse cursor darts erratically around the screen then cease moving the mouse This is an indication that the chosen restore function is incorrect Try again using the other restore function Note The restore functions predict the likely mouse resolution settings but may not restore the exact speed or sensitivity settings that were originally set ul Microsoft and Logitech specific mouse settings In certain installations some Logitech mouse drivers may lose the action of the mouse buttons when used with the standard Microsoft compatible signalling protocol used between the modules To solve this problem select the Logitech compatible mouse signalling protocol To change mouse signalling protocols o o E 1 Simultaneously press the hotkeys by default cu and str along with to enter configuration mode 2 Enter the appropriate protocol code e Microsoft compatible press uj 3 El e Logitech compatible press MJ 4 zl 3 To exit configuration mode press rel gt ZN WELCOME CONTENTS INSTALLATION amp OPERATION m lt o un CONFIGURATION FURTHER INFORMATION 16 Image controls sharpness and brightness The Wizard extender modules incorporate special controls to compensate for losses incurred within long cab
4. settings will allow it to boot from the floppy diskette drive rather than Stage D Reconfigure the REMOTE connections and begin lax 1 Disconnect all cables from the REMOTE module and take it to the computer YP N 2 Use a KVM switch type Use a KVM switch type keyboard booting immediately from the hard drive Switch off the computer and Leave only the keyboard connection intact between the LOCAL module connection cable between the PC REMOTE module and the computer keyboard cable 6pin mini DIN male to 6pin mini DIN male disconnect the twisted pair PC andthe computer plugs with all lines connected RS232 SERIAL ua der 1 cable from the LOCAL module ad not supplied Attach one end MOUSE 1 REMOTE l 2 On the multi cable leave the souse of the cable to the keyboard o z keyboard connector attached KEYBOARD Wizard Extender port of the computer Connect auoio 5 to the keyboard port of the VIDEO LOCAL the other end of the cable computer Disconnect the a to the keyboard port of the Leave the video monitor multi cable video and mouse REMOTE module This is the computer so that you J connectors from the ports on ee only connection required a dis the computer you can check progress On the REMOTE module 3 So that you can check upgrade change switch 1 to the ON position 3 progress connect a monitor directly to the video port of the computer Attach the power supply unit to the POWER input of th
5. Contact Black Box technical support see front cover for details about how to locate and download the appropriate upgrade file 2 Decompress the downloaded file Depending on the chosen option there will be a collection of suitable files As a minimum there should be the following files e AUTOEXEC BAT directs the computer to run the upgrade programs e SSWExxx EXE this is the upgrade program that automatically determines which module is connected and sends the appropriate firmware file e SSWExxx DAT this file contains information about firmware versions and is used by the SSWExxx EXE to select the appropriate one e SSWExxxD HEX this is the firmware file for the LOCAL module e SSWExxxR HEX this is the firmware file for the REMOTE module Where xxx s the upgrade version number Now please follow Stage B Stage B Create a startup diskette For this stage you will need a 3 floppy diskette that is either blank or has existing contents that are no longer required The write protect tab must be moved to the unprotected position Depending on your operating system use one of the following to create a startup disk To create a startup disk in Windows XP 1 Insert a diskette into the floppy disk drive 2 Select Start and then My Computer 3 Right mouse click on the 3 Floppy A icon and select Format 4 Check the Create an MS DOS startup disk box and select Start To cr
6. configuration mode and permanently save all settings The new compensation setting will be stored even when power is removed or if a complete reset is initiated The setting should not require further changes unless the cabling arrangement is altered gt ZN WELCOME CONTENTS INSTALLATION amp OPERATION lt pe gt un CONFIGURATION FURTHER INFORMATION 17 Skew adjustment LA The twisted pair cabling supported by the Wizard extender modules category 4 As appropriate press either the R G or B keyboard keys to select the 5 or higher consists of four pairs of cables Three of these pairs are used by the appropriate colour channel Corresponding keyboard indicators modules to convey red green and blue video 12345678 will flash rapidly to show which channel is currently selected signals to the remote video monitor Due to the for adjustment Num Lock for Red Caps Lock for AS slight difference in twist rate between these Green and Scroll Lock for Blue three pairs the red green and blue video signals M may not arrive at precisely the same time This is visible as separate colour shadows on high contrast screen images This effect is particularly s 36 99 Data sional 5 apparent when using higher screen resolutions Sia and some types of category 5e cables 3 SDOSSOSS 3 video signal In this situation the Wizard extender modules i signal
7. lt BLACK BOX annann November 2006 ACU5114A ACU5116A ServSwitch Wizard Extenders CUSTOMER Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 SUPPORT FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 INFORMATION Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Contents Welcome INTO UC i a a a a e Eaa 2 Supplied items ACU5114A variant oocccccccnnonononcncnnnnnnnnnnnanonnnos 3 Supplied items ACU5116A variant dd 4 Installation and operation Stalin a aR 5 Stage A Configuration switch settings 5 LOCAL module Switches ananas 5 REMOTE module Switches csinindar ii ii 6 Stage B Mounting a module desk or rack 7 Installati n Aa an a 7 Stage C CONNECTION Siriaas aaa aaa 8 Connections at the LOCAL module 8 Connections at the REMOTE module 0eeceeeees 10 A 12 Power and activity indicators nn 12 General US sia Aral 12 User arbitration and keyboard indicators 12 Visibleimage SAN li in ici 12 Locking and unlocking the system aaa 13 Special configuration ER cared ad nse a g 14 What are NOUS sonia iii 14 Entering using and exiting configuration mode 14 Password setting siss a a 15 Password andinn and hn 15 Hot plugging and mouse restoratiOn scccsssseeesesteeees 16
8. operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas 4 Todas las instrucciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de opera
9. system to be quickly and securely detached from its peripherals To set a password o f 1 Simultaneously press the hotkeys by default cr and shit along with rl to enter configuration mode 2 Press P followed by g 3 Now enter your new password within the following constraints e Passwords are NOT case sensitive e Passwords may be any length from one character to a maximum of forty characters e The following keys may NOT be used cu ar sur or g 4 When you have entered the password press a to signal its completion 5 Press cll once more to exit configuration mode For full details about how to lock and unlock the system using your password please see the Locking and unlocking the system section in the Installation and operation chapter Password override This mode allows you to override the password that has been set at the REMOTE module and place it into configuration mode so that a new one may be set This feature is particularly useful when passwords have been lost or forgotten To override the REMOTE password 1 Remove power from the REMOTE module 2 With power to the system and LOCAL module still applied change LOCAL switch 1 to the ON position 3 Re apply power to the REMOTE module The REMOTE module will go directly into configuration mode so that the old password can be cleared and a new one set e To clear a password within configuration mode Press PJ followed by and followed by g
10. the selected colour crosses are correctly positioned press d to ae eer exit that colour channel The keyboard indicators will return to flashing in E z l i sequence 29 3 Simultaneously press the hotkeys by default en Z 7 If required repeat steps 4 to 6 to select and adjust any colour channel until Z e along with cl to enter configuration A Se the vertical lines of the red green and blue crosses are all aligned The three keyboard indicators Num Lock Caps lt lt 5 a Aae eg press to exit configuration mode Lock and Scroll Lock will now begin to flash in S a sequence Note Once you have made a skew adjustment it may be necessary to re 18 adjust the image controls to attain an optimum screen image Miscellaneous settings The following are configuration settings within the modules that are not covered in other sections of this guide These can be achieved once within configuration mode by pressing the indicated keys Report firmware version FJ 1 re Before initiating this command ensure that the system is running an application that can display typed keys as screen characters e g a word processor or Windows Notepad The current firmware version will be written to the application in the form of the letter V followed by three numbers for example V201 means version 2 01 Reset all configuration options to default states FJ 8 e Returns all user configurable options to the set
11. 55 451 70 75 LN Sy INSTALLATION as WELCOME CONTENTS SPECIAL CONFIGURATION VA 2 BE 25 2g Z 27 MA N y 4 N CONTENTS O 2006 Black Box Corporation All trademarks are acknowledged WELCOME Black Box Corporation 1000 Park Drive Lawrence INSTALLATION amp OPERATION PA 15055 1018 E United States of America Tel 1 724 746 5500 S Fax 1 724 746 0746 a 3 YN iu Z o Q Z 2 BE 25 2g Z Documentation by feng www ctxd com 28 lt BLACK BOX O Copyright 2006 Black Box Corporation All rights reserved EA A O OO O EEE O EE O o o Po o A A A A A E A EB E A E O 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 Fax 724 746 0746
12. able for RS232 connection between computer and LOCAL module o 0 Power supply and country specific mains cable 0 Cut out rack plate and rack blanking plate can be used for either the LOCAL or REMOTE modules as required CONTENTS WELCOME SPECIAL INSTALLATION CONFIGURATION amp OPERATION FURTHER INFORMATION Supplied items ACU5116A variant Optional power supply connection Connection from computer RS232 serial port Switch bank to determine certain modes and tunedons Connection ao to REMOTE Keyboard video module and mouse connections to peripherals Power Connection for and signal local speakers activity indicator LOCAL ACU5116A module Multi cable connection from computer Switch bank to determine certain modes and ve Power supply connection A Connection to RS232 serial pe device Connection so LOCAL functions Connections for module microphone and speakers Power and signal activity indicator REMOTE ACU5116A module Connection to video monitor Connection to mouse Connection to keyboard Multi cable for keyboard video mouse and audio connections between computer and LOCAL module Self adhesive rubber feet Serial cable for RS232 connection between computer and LOCAL module O 0 Power supply and country specific mains cable 0 Cut out rac
13. again e You can now enter a new password using the procedure outlined in steps 2 to 5 of the Password setting section or press el to exit configuration mode 4 Return LOCAL switch 1 to its OFF position Note If switch 1 remains ON then the REMOTE module will enter configuration mode whenever it is repowered and will not operate normally gt AS WELCOME CONTENTS INSTALLATION amp OPERATION 5 lt o ja a n CONFIGURATION FURTHER INFORMATION 15 Hot plugging and mouse restoration It is strongly recommended that you switch off the computer system before attempting to connect it via the Wizard extender modules However if this is not possible then you need to hot plug the Wizard extender modules while power is still applied to the system There is not normally a danger of damage to the system however when mouse communications are interrupted often they fail to reinitialise when reconnected Wizard extender modules provide a feature to reinstate mouse communications once the necessary connections have been made There are two main types of data formats used by current PC mice these are the older PS 2 format and the more recent IntelliMouse format introduced by Microsoft These use slightly different data arrangements and it is important to know which type was being used before you hot plugged the Wizard extender modules The previous setting depends both on th
14. ariant the microphone and speaker connectors to the appropriate sockets at the rear of the computer system On most systems the appropriate ports should be labelled and colour coded in a similar way to the cable connectors Multi cable main connector Monitor video a Blue Keyboard ES Purple Mouse 9 or y Mid green Speaker e or SPK Light green Microphone e or MIC Pink or maroon Serial cable connection The Wizard extender modules offer the option to attach an RS232 serial device such as a touch screen input via the remote link The link supports software or hardware handshaking up to a maximum baud rate of 56Kb s To make the serial connection between the LOCAL module and your computer system use the supplied serial link cable Note It is not possible to attach a duplicate serial device at the LOCAL module 1 Attach male connector of the serial link cable to the 9 pin port on the LOCAL module labelled ILL 2 Connect the other end of the serial link cable to the appropriate serial port of the computer system Male connector of the serial cable Twisted pair connection The link between the LOCAL and REMOTE modules is made via twisted pair cable specified to Category 5 or higher Ensure that the total twisted pair cable length including patch boxes does not exceed 984 feet 300 metres for ACU5114A variants or 656 feet 200 metres for ACU5116A variants 1 Insert the connector from the twisted pai
15. ces the LOCAL module into flash upgrade mode so that the internal software can be changed Please see the Flash upgrade section in the Special configuration section ON Whilst power is applied Places the REMOTE module into password override mode This allows any pre configured passwords to be altered particularly useful when they have been lost or forgotten Please see the Password override section in the Special configuration chapter LOCAL Switch 2 OFF Normal operation ON Set transparent mode Use this setting if the Wizard extender modules are to be used with KVM switches produced by other manufacturers Cascaded KVM switches often use special signals to set or identify conditions In transparent mode the Wizard extender modules will pass the signals without attempting to interpret them LOCAL Switch 3 OFF Microphone input on REMOTE module Use this setting if a standard mono channel microphone is connected to the MIC input on the REMOTE unit ON Stereo line in input on REMOTE module Use this setting if a stereo input is applied to the MIC input on the REMOTE unit LOCAL Switch 4 OFF Normal operation ON Suspend operation and reset the LOCAL module Use this setting momentarily to produce the same effect as removing and restoring power if incorrect operation has occurred Return the switch to the OFF position to allow normal operation to continue N CONTENTS WELCOME Z z
16. ci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada MA O N y 4 N INSTALLATION WELCOME CONTENTS SPECIAL CONFIGURATION A 2 BE 25 me Z 26 BlackBox subsidiary contact details Country United States United Kingdom Austria Belgium
17. control is available to both users and their keyboard indicators both show the current Num Lock etc conditions of the host system At the moment that a key is pressed or a mouse is moved the keyboard and mouse of the other user are temporarily locked out the video images remain The keyboard indicators of the locked out user then begin to flash to confirm their status gt After two seconds of inactivity from the user currently in control the modules return to their idle condition and re instate the keyboard indicators of the locked out user Visible image shadows In some installations you may see some shadows to the right of high contrast screen characters This can be caused by an incorrectly selected sharpness setting and it may be necessary to make adjustments to correct this Please see Image controls sharpness and brightness in the Special configuration section MA O N Y 4 NS N CONTENTS WELCOME Z g lt lt H 22 amp OPERATION SPECIAL CONFIGURATION FURTHER INFORMATION Locking and unlocking the system Ae In situations where the computer system and the LOCAL module can be locked away the Wizard extender modules offer a viable security system to deter unauthorised use Once a password has been set a simple key sequence allows the system to be quickly and securely detached from its peripherals Only the correct password will rec
18. de To enter and use configuration mode 1 Simultaneously press the currently configured _ hotkeys by default ex and sh along with The three keyboard indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in sequence to show that you are in configuration mode Press the first letter of the required configuration option for instance E All three keyboard indicators will illuminate continuously Press the number of the required configuration option for instance 38 The Scroll Lock indicator will extinguish leaving the Num Lock and Caps Lock indicators lit Press d to confirm your option The three keyboard indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in sequence again To exit from configuration mode 1 Within configuration mode the three keyboard indicators should be flashing in sequence to show that the module is ready to receive a new command 2 Press cl The three indicators will return to their normal states gt ZN WELCOME CONTENTS INSTALLATION amp OPERATION m lt o n CONFIGURATION FURTHER INFORMATION 14 Password setting Password protection allows you restrict access to the system only to authorised personnel A password first needs to be set and then using the keyboard attached to the REMOTE module a simple key sequence allows the
19. e Hot plugging and mouse restoration section in the Special Configuration chapter Sound from the microphone cannot be heard or is very quiet e Check the setting of LOCAL switch 3 if a microphone is connected at the REMOTE module the switch should be set OFF Sound input from the stereo line input is distorted tinny sounding and only one channel is working e Check the setting of LOCAL switch 3 if a stereo line input is connected at the REMOTE module the switch should be set ON Getting assistance If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then please refer to the customer support information supplied on the front cover MA O N Y 4 NS N INSTALLATION as WELCOME CONTENTS SPECIAL CONFIGURATION A 2 BE 25 2g Z 22 Other products in the Wizard range The following related Wizard items are available e Wizard Extender ACU5013A Allows one system to be controlled from two locations or permits a second video channel to be sent to a remote location Used in conjunction with two receiver remote modules ACU5111A e Rack mount chassis ACU5000A This 19 chassis allows multiple Wizard modules to be neatly arranged within a standard cabinet Securing plates and screws are supplied separately for each Wizard module for use with the rack mount chassis e Power distribution module PS5000 Provides power for
20. e REMOTE module E On the LOCAL module change switch 1 to the ON position Ensure that the and connect the mains lead to a nearby wall socket 5 upgrade diskette is in the floppy disk drive of the computer Switch on the computer The upgrade process will start automatically and Switch on the computer The upgrade process will start automatically and confirmation will be given on screen y confirmation will be given on screen Switch off the computer and disconnect the REMOTE module Return 88 Switch off the computer and disconnect the multi cable Leave the monitor REMOTE switch 1 to the OFF position 33 connected and the upgrade diskette in the floppy disk drive Return LOCAL ae N l foll E 8 switch 1 to the OFF position OS S 3 43 Now please follow Stage D Stage E Return all connections to their usual states Once the upgrade process has been completed perform the following to return the system to its previous state 1 Ensure that switch 1 on both the LOCAL and REMOTE modules are set to their OFF positions 2 Refer to the Installation and operation chapter for detailed instructions on correctly connecting the LOCAL and REMOTE modules to the computer its peripherals the REMOTE power supply and the twisted pair cable 3 Remove the diskette from the system and reboot The upgrade process is now complete m lt o un CONFIGURATION FURTHER INFORMATION 21 Further information Troubleshoo
21. e situations Q Repairs to certified equipment should be made by an authorized Canadian a maintenance facility in this case your supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas INSTALLATION amp OPERATION CAUTION A Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as a E appropriate E The LOAD NUMBER LN assigned to each terminal device denotes the BES percentage of the total load to be connected to a telephone loop which is used 8 by the device to prevent overloading The termination on a loop may consist of o any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100 VA 2 BE 25 2g Z 25 Normas Oficiales Mexicanas NOM electrical safety statement Instrucciones de seguridad 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y
22. e type of mouse and the type of driver as various combinations of PS 2 and Intellimouse are possible Using the incorrect restore function may produce unpredictable results and require the system to be rebooted Which restore setting do I use The general rule is that unless both the mouse and the driver are both Intellimouse compatible then you need to restore the mouse as PS 2 Recognising an Intellimouse style mouse The Intellimouse format was introduced to support among other features the scroll wheel function If your mouse has a scroll wheel then it is likely to support the Intellimouse format If you have a Microsoft mouse then it will usually state that it is an Intellimouse on its underside label Recognising an Intellimouse driver Before hot plugging your Wizard extender modules or afterwards using only keyboard control access the Windows Control Panel and select either the Mouse option on Windows NT 2000 and XP or the System option on Windows 95 98 ME Look for the name of the driver which will usually include the words PS 2 or Intellimouse To restore mouse operation when hot plugging 1 Carefully connect the Wizard extender modules to the system and its keyboard mouse monitor audio and serial device l 2 Simultaneously press the hotkeys by default cm and sit along with c to enter configuration mode 3 Enter the appropriate restore function code e PS 2 press m 6 a e IntelliMouse press
23. eate a startup disk in Windows 95 98 Me 1 Insert a formatted diskette into the floppy disk drive 2 Select Start then Settings and then Control Panel 3 Double click on the Add Remove Programs icon 4 Select the Startup Disk tab 5 Click Create Disk and follow the instructions To create a startup disk in Windows 95 98 alternative method 1 Insert a diskette into the floppy disk drive 2 Right mouse click on the 3 Floppy A icon and select Format 3 Select the Full format option and ensure that the Copy system files box is checked 4 Select Start to format the disk To create a startup disk from MS DOS or a DOS window within Windows 95 98 1 Insert a diskette into the floppy disk drive and check that the drive is configured as drive A it usually is 2 At the DOS prompt C gt type FORMAT A S and follow the instructions given by DOS Copy the downloaded files to the disk Once the diskette has been formatted using Windows Explorer or the My Computer option copy the downloaded and decompressed files from your computer to the floppy diskette Now please follow Stage C gt ZN WELCOME CONTENTS INSTALLATION amp OPERATION m lt o un CONFIGURATION FURTHER INFORMATION 20 ae C Reconfigure the LOCAL connections and begin On the computer from which you will run the upgrade ensure that its BIOS
24. ew adjustment feature Please see the next section for details To use the image controls 1 Simultaneously press the hotkeys by default en and snit along with el to enter configuration mode The three keyboard indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in 4 sequence The speed of the sequence indicates the y level of the sharpness adjustment currently applied Ss 7 the slower the rate the lower the level of sharpness S being applied 2 While viewing the displayed high contrast screen image use the following keys to adjust the controls Sharpness increase Restore default coarse sharpness and brightness settings Sharpness decrease coarse Sharpness increase fine Exit image controls and save settings Brightness decrease Brightness fine decrease Sharpness 1 1 for fine adjustment e for coarse adjustment There are 255 sharpness levels one coarse step jumps 10 levels To autoset sharpness Press F 2 al to make the module calculate and apply an automatic compensation level you can use this as a starting point for your fine tuning Note If the monitor goes blank and switches off due to oversetting the sharpness adjustment press the J key to restore Brightness J J for adjustment There are 255 brightness levels 3 When no shadows are visible and the displayed images have crisp edges press a to exit
25. hassis has a series of holes in its floor that are spaced to accommodate the two screws on the module s lower edge Mounting the REMOTE module using Ensure that the screws correctly locate into the two holes of dad sa the chosen slot The rack securing plate s on the module should now be flush with the front of the rack mount chassis Use the supplied pan head screw s in the top hole of the rack securing plate s to fasten the module to the rack ul LE N CONTENTS WELCOME Z z lt lt E 22 amp OPERATION SPECIAL CONFIGURATION FURTHER INFORMATION Stage C Connections The naming of the LOCAL and REMOTE modules relate to their proximity to the computer system Hence the LOCAL module connects directly to the system and the local peripherals while the REMOTE is at the other end of the twisted pair cable and attaches to the duplicate keyboard mouse etc Connections at the LOCAL module Multi cable connection Most of the connections between the computer system and the LOCAL module are made via the supplied multi cable This has a single connection to the module is two metres in length and splits out to the keyboard video and mouse ports of the system 1 Attach the supplied multi cable to the 25 way socket at the end of the LOCAL module 2 At the other end of the multi cable attach the keyboard mouse and video plus optionally on ACU5116A v
26. ion Configuration You can alter the way that the Wizard extender modules operate to suit your requirements This is done using the Configuration mode and you can affect the following settings e Password setting allows you to lock the remote module to prevent unauthorised system access e Mouse restoration and settings allows you to restore mouse operation and also to change the mouse type e Image controls sharpness amp brightness allows you to manually adjust the video image to ensure that it is crisp and bright e Skew adjustment allows you to manually compensate for possible video errors introduced by long uneven cable connections e Miscellaneous functions report firmware version and restore settings What are hotkeys Hotkeys are two normal keyboard keys that when pressed simultaneously with a third key signal to the Wizard extender modules that you are sending a message specifically to them and not to the computer The hotkeys are ordinarily cr and sn while a third keypress determines what you want the modules to do If the standard cu and shit hotkeys are also needed for computer tasks you can change them for another combination using switches 2 and 3 on the REMOTE module 2 OFF 3 OFF 2 OFF 3 ON 2 ON 3 OFF 2 ON 3 ON Hotkeys er and sur default setting Hotkeys ar and shi Hotkeys on and At Hotkeys disabled Entering using and exiting configuration mo
27. its for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le r glement sur le brouillage radio lectriques publi par le minist re des Communications du Canada MA O N y 4 N INSTALLATION as WELCOME CONTENTS SPECIAL CONFIGURATION A 2 BE 25 2g Z 24 MA Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain o y N telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the user s 2 satisfaction z Before installing this equipment users should ensure that it is permissible to be 5 connected to the facilities of the local telecommunications company 8 The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a PP single line individual service may be extended by means of a certified connector assembly extension cord The customer should be aware that compliance with g the above conditions may not prevent degradation of service in som
28. k plate and rack blanking plate can be used for either the LOCAL or REMOTE modules as required CONTENTS WELCOME SPECIAL INSTALLATION CONFIGURATION amp OPERATION FURTHER INFORMATION Installation and operation Installation The installation of the Wizard extenders is straightforward and can best be achieved in most cases by following these stages for each module e Stage A Check or set the configuration switch settings e Stage B Mount the module e Stage C Connect the cables Stage A Configuration switch settings The basic operation of the LOCAL and REMOTE modules are controlled by the banks of four switches located on the side of each module The switches are monitored at all times and may be changed when power is on or off the only exception to this rule is switch 1 of the LOCAL module which initiates slightly different functions depending on the power state when it is switched LOCAL module switches OFF Normal operation ON Transparent mode OFF Normal operation ON Reset LOCAL module OFF Normal operation ON Flash upgrade reset password modes OFF Microphone input mode ON Stereo line in mode Note When shipped all switches are set in the OFF positions and this will produce normal operation with normal microphone input at the REMOTE module LOCAL module switches continued LOCAL Switch 1 OFF Normal operation ON Before power is applied Pla
29. le links Using these controls you can adjust the picture sharpness and brightness to improve your remote picture quality The need for image control adjustment is best discovered when viewing high contrast images with vertical edges such as black lines on a white background When doing so if you notice that the screen image is fuzzy or dark then the image controls may be able to solve this condition Note If the high contrast images exhibit shadows with separate colours then there may be a skew problem which requires a different image adjustment see the Skew adjustment section for details To display a suitable high contrast image The best way to clearly view the effect of sharpness and brightness adjustments is to display a high contrast image with vertical edges on the screen e Open a word processor type the capital letter H or M and increase the point size to 72 or higher For best results the background should be white and the character should be black e A BLACK shadow on the right of the character indicates UNDER compensation 7 High trast Black or brigh e A WHITE shadow on the right of the character pisek character eae A A on white on the right indicates OVER compensation nora ls the need for sharpness adjustment If the image controls cannot provide a crisp image If after adjusting the image controls the screen image remains fuzzy or has coloured shadows you may need to use the Sk
30. levision reception which can be determined by turning the equipment on and off the user is encouraged to correct the interference with one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in Subpart B of part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment Canadian Department of Communications RFI statement This equipment does not exceed the class A lim
31. lt lt E 72 amp OPERATION SPECIAL CONFIGURATION FURTHER INFORMATION REMOTE module switches Determines configuration of hotkeys in conjunction with switch 3 Reserved for future use OFF Normal operation ON Flash upgrade Determines configuration of hotkeys in conjunction with switch 2 Note When shipped all switches are set in the OFF positions and this will produce normal operation REMOTE module switches continued REMOTE Switch 1 OFF Normal operation ON Before power is applied Places the REMOTE module into flash upgrade mode so that the internal software can be changed Please see the Flash upgrade section in the Special configuration chapter REMOTE Switches 2 and 3 Switches 2 and 3 determine which two keyboard keys when pressed in unison are to be designated as hotkeys Hotkeys signal to the REMOTE module that the next key to be pressed is a special configuration command for the module and is not to be passed to the computer system 2 OFF 3 OFF Hotkeys CTRL and SHIFT 2 OFF 3 ON Hotkeys ALT and SHIFT 2 ON 3 OFF Hotkeys CTRL and ALT 2 ON 3 ON Hotkeys disabled REMOTE Switch 4 This switch is reserved for future use MA O o y N CONTENTS WELCOME Z z lt lt E 72 amp OPERATION SPECIAL CONFIGURATION FURTHER INFORMATION Stage B Mounting a module desk or rack Ins
32. m a computer system Two users can simultaneously view the output of the host system and either can take control providing it is not being used by the other user A user relinquishes control two seconds after their last key press or mouse movement ACU5114A and ACU5116A variants of the Wizard extender set are available with the latter providing the capability to also duplicate the audio accessories PC mmm RS232 SERIAL MOUSE a ae R KEYBOARD Wizard VIDEO ED Extender A AUDIO LOCAL A special multi cable simplifies the connection of the keyboard video mouse and audio ports to the LOCAL Extender The video monitor mouse keyboard and audio peripherals adjacent to the host computer connect to the LOCAL module Note that the serial device and microphone connections are not available at the LOCAL module away from the host system computer For both variants a local module attaches to the computer system and provides connections for the local peripherals while the remote module is placed up to 984 ft 300m away 656 feet 200m maximum for the ACU5116A variant and handles the remote peripherals The long distance link between the two modules is made via Category 5 or higher twisted pair cabling Special circuitry within the remote module allows you to make adjustments to the sharpness and brightness settings to suit your own preferences Additionally a Skew adjustment is also provided to counte
33. one Microphone or Q ON stereo line input pone p 2 Connect the speaker plug to the socket labelled e Speaker connection Z z lt lt E 72 amp OPERATION SPECIAL CONFIGURATION FURTHER INFORMATION Operation Power and activity indicators On the front panel of both modules are small recessed indicators which provide confirmation of power and activity as follows e Constant red power applied no communication activity e Flickering red power applied mouse or keyboard activity occuring e Slow flashing red module is in flash upgrade mode Note Both modules contain internal automatic cut out fuses to protect against power surges To reset remove power or for the LOCAL module the multi cable connection from the module for one second and then reconnect Activity power indicators General use In use the Wizard extender modules should be almost transparent the system and its peripherals should operate almost exactly as normal the only difference being that they are duplicated see User arbitration below and one set is now up to 300 metres away User arbitration and keyboard indicators During operation both of the connected video monitors continuously receive the output from the host system Control of the host system is arbitrated by the Wizard extender modules on a first come first served basis In the idle state
34. onnect the remote and local modules N Y 4 NS N To lock the system 1 First set a password For further details please refer to the Password setting section in the Special configuration chapter 2 Simultaneously press the currently configured hotkeys by default om and shit along with LJ The screen will go blank and the three keyboard Z indicators will begin alternately flashing between the gt Na Num Lock and Scroll Lock and Caps Lock This lt A sequence indicates that a password s required SS J CONTENTS WELCOME To unlock the system 1 Enter the correct password and press ll Note Passwords are NOT case sensitive Note If an invalid password has been entered and the keyboard indicators are not flashing as described above press El to clear the incorrect attempt 2 If the correct password is entered the screen will be restored and normal operation can continue Z z lt lt E 72 amp OPERATION To enable the video Simultaneously press the currently configured hotkeys by default eu and snt z along with J This command will be required to restore the video if en and snn along with LJ is used when no password has been set 23 05 To disable the video E 2 Simultaneously press the currently configured hotkeys by default en and snit Z along with o a a z nE T lt RO Z 44 Special configurat
35. ons where a keyboard connection to the host system is not used the LOCAL module will require a separate power supply unit of the same type as supplied for use with the REMOTE module Separate power supply i LOCAL units are available direct from Black Box Optional power connector not required unless the host system keyboard connection is not used CONTENTS WELCOME Zz 36 EE 12 Sam SR po 23 SPECIAL CONFIGURATION FURTHER INFORMATION Connections at the REMOTE module Keyboard video and mouse connections The connections to the keyboard video monitor and mouse are all made to the sockets at one end of the REMOTE module 1 Attach the lead from the monitor to the blue D type socket labelled GI on the REMOTE module 2 Connect the keyboard lead to the purple mini DIN socket labelled on the REMOTE REMOTE module 3 Insert the keyboard Connection from video lead into the green monitor Connection Connection mini DIN socket from from mouse keyboard labelled Q on the REMOTE module Twisted pair power and serial connections 1 Insert the connector from the twisted pair cable link into the socket marked TO LOCAL 2 Attach the output connector of the power supply to the socket at the front edge of the REMOTE module labelled POWER 3 If aserial connection is to be used attach the Fenced lead from your serial device supply device to the 9
36. provide internal skew adjustment that can help ssssoge me 2 to rectify the situation The skew adjustment A 3 works by delaying or advancing the timing of any of the red green or blue Q colour signals so that they are all delivered to the monitor at precisely the same 5 Press the J and 2 keys to retard or advance the timing of the selected S time For best results a test pattern is provided and this should be displayed colour channel respectively On screen you will see a change in the position when using skew adjustment of the selected colour crosses in relation to the other two u To use skew adjustment PERH Bz 1 Insert the supplied Installation CD ROM into the CD player of the computer aa DE 2 Within Windows use the My Computer option usually available as a E a desktop icon or within the Start menu to view the contents of the CD ROM S Double click the Skew entry to display the standard test pattern If necessary Z x maximise the application window so that the image fills the screen ai Si The screen will show a series of fine red green and blue crosses which ail ae z should all be in line vertically and az horizontally Skew affects the horizontal SS lt 3 placement of the colours and using this 5 pattern it is much easier to discover which if de any colours are being adversely affected by eer 9 the twisted pair cable run ee ra RGB crosses In this case the green signal Z can be seen out of ee A Q line with the other 6 When
37. r cable link into the socket marked TO REMOTE twisted pair cable connector LOCAL lt gt N CONTENTS WELCOME Z z lt lt E 22 amp OPERATION SPECIAL CONFIGURATION FURTHER INFORMATION Local keyboard video and mouse connections The LOCAL module provides extra ports to accommodate a keyboard video monitor and mouse in the vicinity of the host system 1 Attach the lead from the monitor Local speaker connection mA 9 The ACU5116A variant of the LOCAL module allows a pair of speakers to be connected and used in the vicinity of the host system Note A microphone port s provided only at the REMOTE N Y 4 NS N to the blue D type Connection socket labelled VIDEO OUT on the LOCAL module Connect the keyboard lead to the purple mini DIN socket labelled on the LOCAL module Insert the keyboard lead into the green mini DIN socket I D Optional power connection a The LOCAL module has a power socket ule from from mouse Connection keyboard Connection from video monitor module The speaker and microphone ports are absent from the ACU5114A variant of the Wizard extender product 1 Connect the speaker plug to the socket labelled gt Speaker connection LOCAL however as power is derived from the host system keyboard connection it is generally not necessary to use a power supply unit In situati
38. ract the effects of uneven lengths of twisted pair cables that are used to carry the video signals Up to 984 feet 300 metres supply separation between the local unit and remote modules via a single Category 5 or higher cable Wizard m PSU Extender REMOTE 2 LJ Y yr ln O 000000 200000 The duplicate video monitor mouse keyboard serial device and audio peripherals connect to the REMOTE module Wizard ACU5116A variants only MA O a Y NS N CONTENTS WELCOME SPECIAL INSTALLATION CONFIGURATION amp OPERATION FURTHER INFORMATION Supplied items ACUS114A variant Optional power supply connection Connection from computer RS232 serial port Switch bank to determine certain modes and functions Connection Ta to REMOTE module Keyboard video and mouse connections to peripherals Power and signal activity indicator LOCAL extender module Multi cable connection from computer Switch bank to determine certain modes and functions a Power supply connection Connection to RS232 serial Connection to LOCAL module ps Power and signal activity indicator REMOTE extender module Connection to video monitor Connection to keyboard Connection to mouse Multi cable for keyboard video and mouse connections between computer and LOCAL module Self adhesive rubber feet Serial c
39. t any ventilation The Wizard modules do not provide ground isolation and should not be used for any applications that require ground isolation or galvanic isolation MA O N y 4 N INSTALLATION as WELCOME CONTENTS SPECIAL CONFIGURATION A 2 BE 25 2E Z 23 Radio Frequency Energy A Category 5 or better twisted pair cable must be used to connect the Wizard extender modules in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a Suitably high level of immunity to electromagnetic disturbances European EMC directive 89 336 EEC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022 These limits are designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that harmful interference will not occur in a particular installation If this equipment does cause interference to radio or te
40. tallation Advice The Wizard extender modules can be situated on a desk or floor or alternatively e For correct operation the local and remote units must have ground for larger installations mounted within optional rack mount chassis units connections At the computer end ensure that the computer or KVM switch Desk mount Apply the supplied self adhesive rubber feet to the underside of the module s Mounting the double width LOCAL module using both supplied rack plates that the LOCAL module is connected to has a ground connection At the keyboard monitor mouse end ensure that the REMOTE module s power supply is connected to a grounded power outlet Alternatively a ground connection will be made via the monitor if the monitor is itself grounded Try to avoid laying the interconnect cable alongside power cables where possible Rack mount Note The module switches are not accessible once it is inserted into the rack therefore check all settings before insertion Place the supplied rack plate s onto the front of the module and secure it with the countersunk screws 2 Orient the module on its side so that its labelled face is the correct way up and the securing plate s is are facing away from the rack 3 Slide the module into the required rack position The rectangular cut out in the front upper lip of the rack allows the two screws on the module s upper edge to slide through 4 The rack mount c
41. ting If you experience problems when installing or using the Wizard extender modules please check through this section for a possible solution If your problem is not listed here and you cannot resolve the issue then please refer to the Getting assistance section Video image at the REMOTE module is distorted or shadows appear to the right of displayed objects Adjustments are required to compensate for the length of the twisted pair cable being used If video problems persist e Please refer to the Image controls sharpness and brightness section in the Special Configuration chapter e f the overall video image is fuzzy and or has coloured shadows you may need to make skew adjustments This procedure allows you to finely tune the red green and blue video signal timings to overcome most colour separation problems Please refer to the Skew adjustment section in the Special Configuration chapter No video image is received at the REMOTE module e Check that the power activity indicators are lit on the LOCAL and REMOTE modules if they are not then there is a power problem The LOCAL module gains its power either from the computer s keyboard socket or by using an optional power supply When keys are pressed or the mouse is moved check that the indicators flicker if they do not respond then there could be a twisted pair link problem or a problem with one of the modules e Check that the Categor
42. tings that are installed at manufacture The password will be cleared however any current image control settings or skew adjustments will not be reset LE Z WELCOME CONTENTS INSTALLATION amp OPERATION m lt o ja a un CONFIGURATION FURTHER INFORMATION 19 Flash upgrade As part of the continual development and improvement process across our range of products software upgrades are occasionally made available The LOCAL and REMOTE modules both contain internal flash memory and our unique keyboard link upgrade technique allow you to utilise software upgrades in a straightforward manner Note It is important to upgrade both the LOCAL and REMOTE modules together so that they are both running the same new version of software Note To upgrade the REMOTE module a special keyboard connection cable is required This cable must have 6pin mini DIN male to 6pin mini DIN male plugs with all lines connected this s a common cable used with KVM switches To perform a flash memory upgrade you need to perform the following stages e Stage A Download upgrade files from the website e Stage B Create a startup diskette and copy the files to it e Stage C Reconfigure the LOCAL module connections and begin e Stage D Reconfigure the REMOTE module connections and begin e Stage E Return all connections to their usual states Stage A Download the upgrade files To download the files 1
43. up to four Wizard modules to reduce mains power socket requirements e Rack mount securing plates e single slot blanking plate ACU5003 e quad slot blanking plate ACU5004 Safety information For use in dry oil free indoor environments only Do not use to link between buildings Ensure that the twisted pair interconnect cable is installed in compliance with all applicable wiring regulations Do not connect the CATx link interface RJ45 style connector to any other equipment particularly network or telecommunications equipment Warning the power adapter contains live parts No user serviceable parts are contained within the power adapter do not dismantle Plug the power adapter into a socket outlet close to the Wizard unit that it is powering Replace the power adapter with a manufacturer approved type only Do not use the power adapter if the power adapter case becomes damaged cracked or broken or if you suspect that it is not operating properly If you use a power extension cord with the extenders make sure the total ampere rating of the devices plugged into the extension cord do not exceed the cord s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the Wizard modules yourself The Wizard modules and power supplies can get warm in operation do not situate them in an enclosed space withou
44. way Sea male connector on the REMOTE module labelled LL Twisted pair connection REMOTE Power supply connection 1 Insert the IEC connector of the supplied power lead into the corresponding socket of the power supply Connect the other end of the power lead to a nearby mains socket IEC power connector gt N CONTENTS WELCOME Z z lt lt E 22 Z amp OPERATION SPECIAL CONFIGURATION FURTHER INFORMATION Audio connections ACU5116A only On the ACU5116A REMOTE module audio connections are available at the two MA O o Y 3 5 jack sockets mounted on the side same side as the switch bank Note Note When the REMOTE module XA The microphone input labelled e has a dual function whereby it can either is rack mounted the audio support a mono channel microphone or alternatively receive stereo line input connections must be made Switch 3 on the LOCAL module controls the setting of this port LOCAL switch 3 after the module has been fixed OFF microphone LOCAL switch 3 ON stereo line in in place Access is required to 1 Connect the microphone the rear and above the rack _ 2 or stereo line input plug Remember to remove the audio z to the REMOTE module connections before attempting to gt socket labelled slide out the REMOTE module 8 Note Ensure that the setting of switch 3 on the LOCAL module matches the input to this socket S OFF microph
45. y 5 or higher cable is wired correctly as per the diagram in the Skew adjustment section in the Special Configuration chapter e If possible try using an alternative twisted pair connection between the modules e If the sharpness control is set too high the monitor may not be able to display a picture Try reinstating the factory default sharpness settings Please refer to the Image controls sharpness and brightness section in the Special Configuration chapter e Temporarily disconnect the video link to the LOCAL module connect a monitor directly to the computer video port and check for a correct video image output The keyboard indicators are flashing between the Caps Lock and the Num Lock Scroll Lock and the computer does not respond to any key board or mouse inputs e The modules are currently locked and require a valid password to be entered Please refer to the section Locking and unlocking the system for details Power is applied via the power supply but the REMOTE module opera tion has stopped e Each module has an internal automatic cut out fuse to protect against power surges To reset remove power from the module for one second and then reconnect The on screen mouse pointer does not respond to mouse movements e The mouse connection may have been interrupted Either reboot the system and re power the REMOTE module power supply or try using the mouse restoration command Please refer to th
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