Belkin F1DP101M User's Manual
Contents
1. User Manual F1DP101M Table of Contents 1 Introduction naaa 1 Package Contents anaanaaanaaaaaaaanaaaaaaaaaasasaasaanaaassssasasnnn au Ea ani 1 2 Overview EEE E E E E T 2 FOQtUICS E T 2 Equipment Requirements sssssssssnnnnnunnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnana 4 System Requirements ssssssssssnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnannnnnnn nananana 5 Unit Display Diagrams ama 7 Specifications amsanananaaaaaaaananaaaananassaaanaananssasaannaanssssannnn0AAKN 8 3 Hardware Installation unananaanawaaaasaaaaanaasaasssssa nna 9 Pre Configuration aaaaanaaanaaaaaaaaaaa iuus ndatan annat inia naanin 9 Mounting the IP Device optional ssssssssssnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 10 Connecting the Console to the IP Device s sssssssennussennnnunnnnnnnnnnnnnn 11 Connecting the KVM Switch or Server to the IP Device msunanan 12 Powering Up the Systems 2 naaaaaaananaaaaaasasasaasasan nnna 14 4 Remote Installation anaannawnaaaaawaaananaaaaaasaaassssaa 15 Identifying the IP Address 2mammmemmmmannnanananaannannnnnnnnanannnn0n000aa 15 Logging into the Web Interface ssscccecsceeeeeeeeeeeeeeeeeeeneeneeneees 16 Network Configuration mm masananaaanananuaanaaaasasasaanaaansssasananaaaa 18 0 E2121 o KA 20 Switch Configuration anaanaannnaaaaanasanaanaamanasasasananaass akan 23 Serial Settin2. Please contact Belkin Technical Support for compatibility issues you may experience What is the maximum video resolution that the IP Device supports The advanced video circuit in the IP Device supports a maximum resolution of up to 1600x1200 75Hz Increasing the cable length from your IP Device to your KVM switch or server will result in lower resolution support Do have to install any software to use the IP Device No the IP Device does not require any drivers or software to be installed in your servers Simply connect the IP Device to your KVM switch or server using the included PS 2 cable kit and then attach one keyboard monitor and mouse to the console ports and it is ready for use Does the IP Device support Linux Yes the IP Device works with Red Hat and other Linux distributions configured for PS 2 or USB support Frequently Asked Questions What communication ports does the IP Device use so it can be accessed remotely Five ports have to be open to remotely connect to the IP Device Ports 80 and 443 are used for standard web communication Three consecutive ports are used to send the remote video These can be user defined By default ports 900 901 and 902 are used raa Es n A e E e Ca CGE CO pee TITTTETTT Ka LL CU CG Kag Kag ees Ele ess 46 u01 29S 47 Troubleshooting P
3. 12 Fig 12 Quick Access Toolbar Icon Function Minimize or maximize the toolbar Disconnect the remote session Configure the mouse and change settings Configure the keyboard and change settings Adjust the video settings Adjust the bandwidth settings Select which server to access Hide or display the toolbar right click to open additional features HI E 8 El e pa Moving or Hiding the Quick Access Toolbar The quick access toolbar can be dragged and placed anywhere on the browser s screen To hide the toolbar double click J or press F9 To display the toolbar repeat the same action To minimize or maximize the toolbar click Disconnecting the Remote Session To disconnect the session click You may close the browser after you disconnect 32 33 Dam nem Mouse Configuration and Settings Mouse Pointer Alignment When working remotely at the client computer two mouse pointers will appear one for the client computer and one for the target server The client computer s mouse pointer will appear on top of the target server s The mouse pointers should be synchronized aligned If they are not synchronized follow the instructions below To align mouse pointers 1 In the quick access toolbar click 2 Select Align or press Ctrl M Align Calibrate Manual Settings Mouse Pointer Calibration Note This option is not necessary for Windo
4. DDC Short for Display Data Channel a VESA standard for communication between a monitor and a video adapter Using DDC a monitor can inform a computer s video card about its properties such as maximum resolution and color depth to ensure that the user is presented with valid options for configuring the display DHCP Dynamic Host Configuration Protocol An Internet protocol that allows nodes to dynamically acquire lease network addresses for periods of time rather than having to pre configure them DHCP greatly simplifies the administration of large networks and networks in which nodes frequently join and depart Daisy Chain A configuration of multiple KVM switches that are connected one to another in a series A KVM switch daisy chain uses common settings to allow seamless complex interactions between multiple consoles for control over many servers Host Computer The computer connected directly locally to the IP Device Glossary KVM Literally Keyboard Video Mouse this term refers to technology that allows two or more computers to be controlled by one keyboard video monitor and mouse some switches that use KVM technology enable sharing of other peripherals such as audio speakers microphones and printers KVM Switch A device that allows a user to access and control multiple servers from a single console It has at least one console port and multiple server ports MAC Media Access Control In computer ne
5. Windows Vista you must run Internet Explorer in administrator mode In order to run Internet Explorer in administrator mode right click on Internet Explorer and select Run as Administrator 2 Type in the IP Device s IP address in the address field using this format https 192 168 2 155 config The login page will appear see Fig 1 Bookmark the page for easy reference Note HTTPS is used for communication over an encrypted secure socket layer SSL mechanism At BELKIN Configuration Username Password Fig 1 Login Page 3 Type in the following default user name and password case sensitive user Password paaa bada u01 29S Remote Installation 4 Click Logn The web interface will open at the Network Configuration page see Fig 2 Network gt Configuration Device Name 1133458 3 TCP Ports 900 LAN Enable DHCP MAG Adress 00154 IP Address 212 199 134 185 Subnet Mask 255 255 255 224 Default Gateway 212 199 134 161 Fig 2 Network Configuration Page Step3 Network Configuration When first connecting to the IP Device s HTTPS configuration page two browser security warnings may appear Click Yes on both warnings Note The first security warning only occurs once per client machine This is when the Belkin root certificate is installed The second warning can be avoided by adding a line to your Windows hosts file typically at
6. in the far left menu of the web interface The Firmware Upgrade page will appear see Fig 8 3 Click LBrowse to locate and install the firmware file Click Start Upgrade 5 Once the upgrade is complete click Reboot immediately The unit should reboot After about 30 seconds the Login page should appear Maintenance gt Firmware Upgrade Firmware Upgrade Unload rte ome Current Firmware Version 3 0 0 Bukd 44 Fig 8 Firmware Upgrade Page Note Depending on the type of firmware upgrade the following settings may be erased user settings switch configuration settings mouse and video adjustments and RS232 serial device settings For more information refer to the firmware release notes The network settings will remain intact 28 u01 29s 29 Remote Installation Restore Factory Settings You can restore the IP Device to its original factory settings This restores the original parameters resetting all the information added by the administrators including network settings servers switches users and passwords You also have the option to preserve network settings as explained below WARNING Once data has been reset it cannot be retrieved To restore factory settings 1 Select Restore Factory Settings in the far left menu The Restore Factory Settings page will appear see Fig 9 2 Check the Preserve Network Settings box if you would like to preserve the network setti
7. resolution 3 Move the sliders to adjust and change the displayed image Click in the area of the sliders for fine tuning e Brightness Contrast adjusts the brightness and contrast of the displayed image e Horizontal Offset defines the starting position of each line on the displayed image e Vertical Offset defines the vertical starting position of the display image e Phase defines the point at which each pixel is sampled e Noise Level represents the video noise when a static screen is displayed Using the Remote IP Device H Offset V Offset EEIE Phase Soale 315 F0 4 Select Fiterb Auto 5 i Levet ok Cancel Fig 18 Manual Video Adjust Bar Auto Video Adjust To adjust the video automatically 1 Open Internet Explorer or similar in the background 2 In the quick access toolbar click 3 Select Auto video adjust The process will take a few seconds If the process runs for more than three seconds there may be an abnormal noise level Check the video cable and verify that no dynamic video application is running on the target server s desktop Perform this procedure where necessary for each target server or new screen resolution 40 u01 20S 41 Performance Settings Bandwidth You can adjust the bandwidth settings on the IP Device to give you the desired compression and color support levels for your remote sessions To change the bandwidth settings 1
8. the option to Take Over View Only or Cancel see Fig 10 Select one of these options An administrator has the option to take control over any server A user only has this option when the current session is run by another user but not by an administrator The dialog box will not appear for a view only user User admin is currently connected ax View Only Cancel Fig 10 Server Access Dialog Box pess Es ee sie 30 u01 29S 31 Using the Remote IP Device Full Screen Mode You can work on the target server in full screen mode just as if you were connected to the server locally To work in full screen mode 1 2 Ensure that the client computer has the same screen resolution as the target server Press F11 The Internet Explorer window will disappear leaving the Internet Explorer menu bar at the top Right click the Internet Explorer menu bar and check Auto Hide The Internet Explorer menu bar will disappear and you will be in full screen mode see Fig 11 To exit full screen mode press F11 or move your cursor to the top of the window to display the Internet Explorer toolbar and click the Restore button BELKIN ae Aemet Windows Server TM Code t Fig 11 Example of Full Screen Mode Using the Quick Access Toolbar The quick access toolbar provides an easy method for changing settings and switching servers see Fig
9. winnt system32 drivers etc hosts edit using Notepad The line format should be IP address any name kvm net For example 192 168 2 155 BelkinSMB kvm net Device Name 01133458 3 TCP Ports 900 901 902 Device Name Type in a name you would like to assign the IP Device The default device name consists of the letter D followed by the 7 digit device number located on the back of the IP Device Three TCP Ports Choose three Transmission Control Protocol TCP ports and type in the provided fields The default ports are 900 901 and 902 This is suitable for the majority of installations However you can enter any value for TCP ports from 800 up to 65535 This applies to all three fields Note Your firewall or router security access list must enable inbound communication through the selected TCP ports for the IP Device s address Ports 80 and 443 are used for standard Web communication and should be open For client computer access from a secured LAN the selected ports should be open for outbound communication 19 LAN Enable DHCP o MAC Addiess 00 15 9D 02 01 51 IP Address 212 199 134 184 subnet Mask 255 255 255 224 Default Gateway 212 199 134 161 Enable DHCP When this box is checked default setting a DHCP server on your network is enabled to assign an IP address to the IP Device When this box is not checked recommended you can assign a static IP address to the I
10. D OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty gives you specific legal rights and you may also have other rights which may vary from state to state Some states do not allow the exclusion or limitation of incidental consequential or other damages so the above limitations may not apply to you eee edt eal a cal 52 u01 23S BELKIN BELKIN www belkin com Belkin Tech Support US 800 223 5546 ext 2263 310 898 1100 ext 2263 UK 0845 607 77 87 Australia 1800 235 546 New Zealand 0800 235 546 Singapore 65 64857620 Europe www belkin com support Belkin International Inc 501 West Walnut Street Los Angeles CA 90220 USA 310 898 1100 310 898 1111 fax Belkin Ltd Express Business Park Shipton Way Rushden NN10 6GL United Kingdom 44 0 1933 35 2000 44 0 1933 31 2000 fax OmniView SMB Remote IP D
11. IP Device labeled a Refer to diagram below 2 2 Connect your keyboard and mouse PS 2 cables to the keyboard and mouse ports on the front of the IP Device Refer to diagram below 11 Hardware Installation 2 3 Locate and connect a cable from your local area network to the RJ45 Ethernet port on the back of the IP Device Refer to diagram below Az Step3 Connecting the KVM Switch or Server to the IP Device 3 1 3 2 Make sure your KVM switch and all connected servers are powered off Using the included KVM cable kit connect the single DB15 connector to the KVM In port on the back of the IP Device Refer to diagram below Ta Serial EO Go Local 3 3W 2A UOI D90S Hardware Installation 3 3 Using the other end of the cable kit connect the VGA and PS 2 cables to the console monitor keyboard and mouse ports on your KVM switch or server Refer to diagrams below Connecting to a KVM Switch Connecting to a Server 13 Hardware Installation Step 4 Powering Up the Systems 4 1 4 2 4 3 4 4 Attach the power adapter to the IP Device and connect it to a power source to power up the IP Device Refer to diagram below CI T KVM In Serial ECO Go Local 3 3V 2A Power on the KVM switch or server connected to the IP Device The IP Device emulates both a mouse and a keyboard on each port and allows your KVM switch or server to boot normall
12. In the quick access toolbar click on The Performance Settings box will appear see Fig 19 Performance Bandwidth Compression A Adaptive C Medium C Hin C Custom Fig 19 Performance Settings Box 2 Select one of the following bandwidth options e Adaptive Automatically adapts to the best compression and colors based on activity e Low Provides high compression and 16 color support e Medium Provides medium compression and 256 color support Medium is recommended when accessing the Switch over an Internet connection e High Provides low compression and high 16 bit color support This setting provides optimal performance when working on a LAN e Custom Allows you to select your own compression and color support levels Choose between Low Medium and High compression and 16 256 and High 16 bit color support 3 When finished click OK to save the setting The screen of the last accessed target server will appear Using the Remote IP Device Selecting a Server The quick access toolbar allows you to easily select and switch to any server connected to the Switch or daisy chain configuration To connect to a different server 1 In the quick access toolbar click TE or right click l A list of connected servers will appear see Fig 20 If a serial device is connected to the IP Device it will also appear on the list 2 Select the desired server or serial device The screen of the
13. Internet using Microsoft Internet Explorer version 6 0 or higher Universal Compatibility The IP Device seamlessly adds remote out of band access to any KVM switch or individual server with PS 2 console connections When connected to a daisy chained KVM configuration the IP Device provides remote access to all connected servers BIOS Level Access The IP Device allows you to remotely access the basic input output system BIOS of your servers to make changes and perform reboots regardless of network connectivity or server condition User Friendly Interface The web based interface allows you to set up and change the IP Device s functions quickly and easily through your web browser without having to install additional software onto your servers Remote Serial Access The IP Device provides support for one serial device such as a managed power distribution unit PDU so you can remotely perform hard reboots of your servers Enhanced Security The IP Device provides 128 bit Secure Sockets Layer SSL encryption and password protection to prevent unauthorized access to your servers and protect data transferred over the Internet u01 23S eje x gt a gt Re e Digital Collaboration The IP Device enables one user to access and control servers remotely over the Internet Up to eight users can also simultaneously view remote sessions to share technical expertise and troubleshoot servers collaboratively e Video Resol
14. P Device Set a Static IP If you choose not to use DHCP uncheck the Enable DHCP box then enter the IP address subnet mask and default gateway for LAN as provided by your network administrator Note If you enter a static IP address without unchecking the Enable DHCP box the static IP address will not work and DHCP will remain enabled Note Where you have access to the server your configured or default device name will appear on the DHCP server s list making it easy to locate Remote Installation Step4 User Settings In the User Profile page you can create and edit up to 25 different user accounts To open the page click User Settings under Administration in the far left menu see Fig 3 Passwort maa Password User Name Fig 3 User Profile Page There are three levels of user access Administrator An administrator has unrestricted access to all windows and settings and can take over any active session see page 30 for more details An administrator can change the name and password of all users User A user can access and control target servers but cannot use or have access to the following e Advanced mouse settings e Web configuration interface found at https IP Address config 20 UOI D9S 21 Remote Installation View Only A view only user is only allowed to view the screen of the target server without keyboard and mous
15. To get service for your Belkin product you must take the following steps 1 Contact Belkin at 501 W Walnut St Compton CA 90220 Attn Customer Service or call 800 223 5546 within 15 days of the Occurrence Be prepared to provide the following information a The part number of the Belkin product b Where you purchased the product c When you purchased the product d Copy of original receipt 2 Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim Belkin reserves the right to review the damaged Belkin product All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser If Belkin determines in its sole discretion that it is impractical to ship the damaged equipment to Belkin Belkin may designate in its sole discretion an equipment repair facility to inspect and estimate the cost to repair such equipment The cost if any of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser Damaged equipment must remain available for inspection until the claim is finalized Whenever claims are settled Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSE
16. andard Mouse Wheel Mouse Microsoft Mouse Fig 15 Mouse Emulation Box 2 Select the type of mouse physically connected to the local console port on the IP Device 3 In the Max Rate box choose the maximum mouse report rate For Sun Solaris systems the default rate is 20 in order to support older Sun versions 4 Click OK 36 u01 20s 37 Using the Remote IP Device Keyboard Configuration and Settings You can define and transmit a keyboard sequence directly to the target server without affecting the client computer To transmit a keyboard sequence 1 In the quick access toolbar click 2 Selecta kay sequence to transmit to the target server Ctr Alt Del Add Remove For example if you select the Ctrl Alt Del keyboard sequence for the target server it will allow you to initiate the server s shutdown login process from your client computer To add a keyboard sequence 1 Inthe quick access toolbar click 2 Click Add Remove The Special Key Manager box will appear see Fig 16 Special Manager Special Key Add Predefined Record New Edit Delete Fig 16 Special Key Manager Box Using the Remote IP Device Click Add Predefined A list of sequences will appear Select the desired sequence and click OK The sequence will appear in the Special Key Manager box Click OK The sequence will now appear in the Keyboard Key Sequence
17. axten e ATEN e Tripp Lite e Raritan e NTI e Black Box e Adder e Compaq e D Link e HP e CCC Networks e IBM e Rextron e Minicom e Emine e Cybex e KVM Partnership e Rose System Requirements Keyboards e PS 2 compatible Mice e PS 2 compatible with 2 3 4 or 5 buttons e PS 2 compatible wireless and optical mice Monitors e CRT and LCD with VGA support Remote Console Software The SMB Remote IP Device may be accessed remotely over a TCP IP connection from computers using the following web browsers and OS platforms e Microsoft Internet Explorer 6 0 and above with ActiveX support e Windows 2000 XP or Server 2003 e Windows Vista Internet Explorer must be run under administrator mode due to extra security for ActiveX plug ins under Windows Vista Overview Unit Display Diagrams Front View Ethernet PS 2 Mouse VGA Monitor Port Console Port Console Port PS 2 Keyboard Console Port FIDP101M Back View Serial Device Port Go Local Reset Button KVM Server Port Power Serial CO GoLaocal 3 3V 2A Power Status LED Specifications Part No No of Users Supported Enclosure Power Requirements Video Resolution Support Console Keyboard Emulation Console Mouse Emulation Console Keyboard Input Console Mouse Input Console Monitor Port KVM Server Port Ethernet Port Security Typical Bandwidth Serial Device Port Power Connection Port Selec
18. d you can restore factory defaults from the IP Device To restore factory defaults 1 Press and hold down the Go Local button on the back of the IP Device for five seconds while powering up the IP Device The IP Device will boot up in safe mode 2 Wait 30 seconds for the IP Device to reboot 3 Log in with the default IP address of the unit http 192 168 2 155 config The blank login screen will appear no background picture Note Do not start the IP address with https 4 Type in the following default user name and password case sensitive and click Login This user name and password only work immediately after the reset procedure described above Safe Mode User Safe Mode Password 5 From the menu select Restore Factory Settings A warning will appear advising you that all device data will be erased 6 Click Restore The factory defaults will be restored When the process finishes you will be prompted to reboot 7 Click Reboot to restart the IP Device 44 45 Frequently Asked Questions What operating systems does the IP Device support The IP Device will support operating systems that run on a PS 2 platform Operating systems include but are not limited to DOS Windows 2000 NT XP 2003 Server Sun Solaris Novell and Linux Does the Switch support Microsoft IntelliMouse The IP Device supports mice from Microsoft Logitech Kensington etc and Belkin
19. ders will appear 34 u01 20s 35 Using the Remote IP Device 4 Follow the instructions and set any relevant sliders to the same values as set in the target server s mouse properties Examples For servers running on Windows XP go to the Mouse settings in the Control Panel and uncheck Enhance pointer precision see Fig 14 Buttons Piers Pointer Optona Wii Hardware Device tinga Motion C Enhance pointer precision Snap To Automatically move pointer to the default button in a Sy dalog box Visibilty SSR O Display porter rata Ke Z Hide pointer while typing CI Show location of pointer when I press the CTRL key Ce Fig 14 Mouse Pointer Options Windows XP For servers running on Windows NT if mouse properties were ever changed even if they were returned to their original state uncheck Default Click OK The mouse pointers should now be synchronized Using the Remote IP Device Advanced Mouse Emulation In the Advanced Mouse settings you can set the type of mouse you would like the IP Device to emulate Note Belkin recommends that you NOT change the advanced settings unless there is erratic mouse behavior i e if the mouse is making random clicks and jumping arbitrarily around the screen To change the mouse emulation settings 1 Click EERE The Mouse Emulation box will appear see Fig 15 Mouse Emulation St
20. e control Only limited options appear such as disconnect A View Only icon will appear on the viewer s local mouse pointer to indicate this status Note Only one administrator can log in to the Configuration page at a time The IP Device can support up to eight simultaneous viewers to a remote session but only the administrator can take control of the server User Password Permission Confirm az Password Dp Bir Dalas la ane To add a new user 1 Click M and type in a user name and password The password must be at least six characters letter or numbers and must not include the user name even if other characters are added Depending on the security level chosen the user name and password parameters are different See page 26 for more details 2 Select the permission type from the Permission box 3 Click to save the changes The new user will appear in the list of users Remote Installation To edit a user 1 Select the user from the list 2 Click Edit You can now change all the available parameters user name permission type and password 3 Click i to save the changes Note For security you should change the password for the default admin user name To delete a user 1 Select the user from the list 2 Click UBeltey 3 Click LP to save the changes Blocking a standard user and View Only user An alternative to deleting a user is blocking This m
21. eans that the user s name and password remained stored but the user is unable to access the system To block a user 1 Select the user from the list 2 Check the Block box 3 Click i to save the changes Note For security purposes we recommend that you delete administrator accounts and not use this blocking feature 22 u01 33S 23 Remote Installation Step5 Switch Configuration When a KVM switch is connected to the IP Device you must specify the manufacturer and model of the switch in the Switch Configuration section The Switch Configuration page allows you to specify the KVM Switches attached to the IP Device To open the page click Switch Configuration under Administration in the far left column see Fig 4 Fig 4 Switch Configuration Page Note By default the Switch Configuration page assumes that the IP Device is connected to a single server The page displays a single server name field To specify and name servers 1 Click gt next to the Manufacturer and Model fields field and select the KVM switch configuration that best suits your configuration 2 Click KA The number of possible connected servers will appear in the Server Name section 3 Change the name of each connected server by highlighting the server and typing in anew name 4 Click epi to save the changes Note You will need to change the name of every server you want
22. evice Belkin Ltd 4 Pioneer Avenue Tuggerah Business Park Tuggerah NSW 2259 Australia 61 0 2 4350 4600 61 0 2 4350 4700 fax Belkin B V Boeing Avenue 333 1119 PH Schiphol Rijk The Netherlands 31 0 20 654 7300 31 0 20 654 7349 fax 2007 Belkin International Inc All rights reserved All trade names are registered trademarks of respective manufacturers listed Windows Windows Vista Internet Explorer Microsoft NT IntelliMouse and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries P75437
23. gs ununuuaaunaanunasaaaanaasananaanasasananannanssssannnnnaans 25 Security Settings unanaaunaanunanaaaanaaaunanaanasasanananaaassssannnnaans 26 Maintenance aa A E A AG 28 Table of Contents 5 SO OS Using the Remote IP Device ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeesesseeees 30 Starting a Remote SESSION eceeeeeeereeeeeeeseeseeseeteeeeseeeeeeeeenseneneneeens 30 Using the Quick Access Toolbar uuummmunananananawawawawawawawawanananananasanasaanana 32 Mouse Configuration and Settings mmmnanananawawawawananananasananauanaa 33 Keyboard Configuration and Settings m mmananananananananananananaunaaa 37 Video Configuration and Settings Performance Settings Bandwidth mmmnnnwawawanaawawauwawansunawaauna 41 Selecting a Server uu e Ee araa aa e pa aE Eaa Aaa Aaaa SE A aaraa 42 Additional Features mm nanananananana namana 43 Restoring Factory Defaults mmanannnwawawanaawawausawananwawanaunawansanananaana 44 Frequently Asked Questions enanannnunnnnnununununannanannnnaaaaan 45 Troubleshooting a ANAN 47 GL0oSSan pA T 49 Information a 51 Introduction Congratulations and thank you for purchasing the Belkin OmniView SMB Remote IP Device the IP Device This IP Device provides a simple easy to use remote server management solution for small to medium size businesses When connected to a KVM switch or server
24. list To record a keyboard sequence 1 npo DN NOD In the quick access toolbar click Click Add Remove The Special Key Manager box will appear Click Record New The Add Special Key box will appear see Fig 17 Assign a name to the key sequence in the Label box Click Start Recording then click your mouse cursor on the recording window Press the desired keys The keys will appear in the box Click Stop Recording Click OK to complete and save the sequence Label Click Start Recording to record your macro Click Stop Recording to finish Fig 17 Add Special Key Box 38 u01 20s 39 Video Configuration and Settings Refresh You may need to refresh the video image when changing the display attributes of a target server To refresh the video settings 1 In the quick access toolbar click 2 Select Refresh or press Crl R Pee oo 8 Refresh Manual video adjust Auto video adjust Manual Video Adjust You may want to manually adjust video to fine tune the target server video settings to adapt to a noisy environment or a non standard VGA signal or when using a full screen DOS CLI mode To adjust the video manually 1 In the quick access toolbar click 2 Select Manual video adjust A slider bar will appear see Fig 18 A red frame will also appear around the screen This represents the screen area according to the server s screen
25. ngs 3 Click Bestu AB Gevice Gata will De lost Are you sure Proseeve Network Semings 7 Fig 9 Restore Factory Settings Page Logging Out To exit the Configuration page and close the session click beget Only one administrator can log into the Configuration area at a time An idle timeout of 30 minutes terminates the session Using the Remote IP Device Starting a Remote Session To start a remote session 1 At a client computer open Internet Explorer version 6 0 or above and type the IP Device s IP address https IP address Note If you are using Windows Vista you must run Internet Explorer in administrator mode In order to run Internet Explorer in administrator mode right click on Internet Explorer and select Run as administrator 2 When the Login screen appears type in your user name and password and click Legin By default the user name is admin and the password is SMBremote both are case sensitive If it is your first time connecting you will be prompted to install the Belkin certificate and the Microsoft ActiveX control You must have administrator privileges on your client computer to install the ActiveX control The screen of the currently selected server on the IP Device s will appear The quick access toolbar will also appear on the right side of the screen If the target server is currently being accessed by another user a dialog box will appear giving you
26. of the cables attached to your keyboard monitor and mouse e the location of your KVM switch or server in relation to your console e the lengths of the cables you use to connect your IP Device to the KVM switch or server Warning Avoid placing cables near fluorescent lights air conditioning equipment or machines that create electrical noise e g vacuum cleaners You are now ready to begin installation of your IP Device The following sections pages 10 14 provide complete instructions for the hardware setup of the IP Device to a KVM switch or individual server Hardware Installation Step1 Mounting the IP Device optional Note Before you begin locate the MAC address and device number on the bottom of the IP Device You will need these numbers later in the installation process so it is highly recommended that you record these numbers below before mounting the IP Device to your rack MAC Address Device Number 1 1 Attach the included mounting bracket to either side of the IP Device Refer to diagram below 1 2 Mount the IP Device to the rear post of your rack Refer to diagram below o O Note Mounting screws for the rack are not included Please use the specified screws from your rack s manufacturer u01 23S paalaala ladin Hardware Installation Step2 Connecting the Console to the IP Device 2 1 Connect your monitor VGA cable to the monitor port on the front of the
27. roblem The Remote console login page will not display on my browser Solution Verify that you are using Microsoft Internet Explorer 6 0 or higher Verify that the ActiveX plug in is installed and enabled for the web browser A firewall may prevent access to the remote console Verify that default ports 900 901 and 902 for both HTTP and HTTPS are open If you have selected your own ports verify that the three consecutive ports are open based on the first port number you selected Problem The mouse does not sync after I align the mouse using the quick access toolbar Solution In the quick access toolbar click the mouse icon and select Manual Settings Check that the correct operating system and mouse settings are selected Refer to page 34 Use the quick access toolbar and select Auto video adjust under Video Settings Refer to page 39 Problem can t switch to a different server using the server list on the quick access toolbar Solution If you have changed the hot key in the KVM switch make sure to upload a new switch definition file SDF Refer to page 24 e Make sure you have named the server in the Switch Configuration page Refer to page 23 Troubleshooting Problem The video quality is bad and or grainy Solution e Use the quick access toolbar to refresh the video screen e Use the quick access toolbar and select Automated adjust under Manual video adju
28. server or the serial device window will appear ERR Tab x Mex L L 1to 16 17 to 32 33 to 48 49 to 64 65 to 80 81 to 96 97 to 112 113 to 128 129 to 144 145 to 160 161 to 176 177 to 192 193 to 208 209 to 224 225 to 240 YY Y YY YY YY YY vvv v Fig 20 Server Selection Menu Note If security is enabled on the KVM switch remote switching will not be allowed through the quick access toolbar udI I9S 43 Additional Features When you right click in the quick access toolbar a menu will appear From this menu you can access your connected servers The menu also provides the following features Disconnect Disconnects the remote session About Verifies the current version of software firmware of your IP Device Local Settings Opens the Client Configuration box Pointer Type Lets you change the client computer mouse pointer to appear as a dot or to not appear at all Hide Toolbar Hides the quick access toolbar starting with the next remote session To toggle the toolbar on and off press F9 Full Screen Mode Makes the screen appear in full screen mode starting with the next remote session To toggle the full screen mode on and off press F11 Restoring Factory Defaults The Restore Factory Settings section on page 29 explains how to restore factory settings from the web interface When you cannot access the system you have forgotten the user name IP address or passwor
29. st Refer to page 39 Problem The video performance and or mouse performance is slow Solution e Use the quick access toolbar to refresh the video screen e Use the quick access toolbar and select Automated adjust under Manual video adjust Refer to page 39 Problem forgot my password How can I reset the RIPM to factory defaults Solution e Refer to the Restoring Factory Defaults section on page 44 Problem changed the LAN settings to a static IP address but cannot get into the web interface through the new IP address Solution e Make sure you uncheck the Enable DHCP box e Check whether the computer you are using to access the web interface has an IP address in the same domain as the new IP address to which you set your IP Device e Refresh your browser or clear your browser s cache Lolo Elle a o 48 u01 29S 49 Glossary The following definitions are used throughout this User Manual Client Computer The computer being used to access the Switch remotely over a TCP IP connection Console The all in one term for the keyboard video monitor and mouse connected to a KVM switch Console Port Receptors for the console to connect to the KVM switch Control When discussing switching between ports control means that the console is capable of sending input to the server Control requires that the console also has focus on the port and is viewing it
30. the IP Device allows you to access and control your servers over the Internet via a standard web browser This round the clock access enables you to troubleshoot servers faster and more efficiently reducing server downtime and service costs This User Manual provides all the details you ll need to install and operate your new IP Device in addition to expert troubleshooting advice in the unlikely event of a problem For quick and easy installation please refer to the Quick Installation Guide included in your packaging We appreciate your business and are confident that you will soon see for yourself why over 1 million Belkin OmniView products are in use worldwide Package Contents OmniView SMB Rack Mount One 5V DC 2A PS 2 Remote IP Device Brackets Power Supply Cable Kit with Screws r RS232 User Manual Quick Cross Cable Installation Guide Overview Features High Performance Remote Access The IP Device allows you to access and control a KVM switch configuration and all connected servers from any remote console over a TCP IP connection The IP Device can also be set up to provide remote access to an individual computer or server The IP Device provides superior video quality and mouse control giving you the same user experience as if you were accessing your servers locally Web Browser Based The IP Device allows you to access your KVM switch and all connected servers from any computer connected to the LAN WAN or
31. tings Page To configure your serial device 1 Type in the name of the serial device 2 Using the drop down menus select the correct baud rate parity and data and stop bit parameters for the device 3 Check the Show box This will make the serial device appear in the list of servers and devices that can be accessed through the quick access toolbar 25 Remote Installation Step7 Security Settings The Security Settings page allows you to configure security features for the IP Device To open the Security Settings page click Settings under Security in the far left menu see Fig 6 Account Blocking Biockater 3 atemptswimm HO mw 1 Block account foe H O IM 3 CO forever Password Policy Maintenance p High secunty password policy Fiemware Upgrade Restore Factory Settings m Idle Timeout Disconnect afer 60 Fig 6 Security Settings Page You can configure the following security features Account Blocking Specify the number of invalid login attempts allowed before the user is locked out Password Policy Choose between a standard or high security password policy The table below shows the parameters of the two options available Check the box to enable the high security password policy or leave unchecked to enable the standard security policy Standard Security Password High Security Password 6 characters or more 8 characters or more must include at least 1 digit and 1
32. to access Server names left as UNUSED cannot be accessed Installing new Switch Definition Files SDFs If your KVM switch configuration type is not listed in the drop down list contact Belkin Technical Support at 800 282 2355 to request an updated SDF with the desired KVM configuration list To install the SDF 1 Load the file onto the client computer 2 Click LBrowse to locate the new SDF 3 Click Install to update the Switch with the new file Note If you change the hot key sequence in the KVM Switch to Print Screen Ctrl or F12 you must load a new switch definition file SDF for the corresponding hot key The SDF can be downloaded from www belkin com support 24 Remote Installation Step6 Serial Settings The SMB Remote IP Device supports one serial device which can be attached using the included serial cable The serial device can be accessed remotely via the IP Device s VT100 serial terminal emulation If you have a serial device connected to the Switch such as a power distribution unit PDU you must configure the serial RS232 settings To open the Serial Settings page click Serial Settings under Administration in the far left menu see Fig 5 Administration gt Serial Settings Serial Port Dewce Name RemotePower Charet ANS Baud Rate 3600 Mj 2 fe Stop 1 Maintenance Firmware Upgrade Restore Factory Somngs Fig 5 Serial Set
33. tors LED Indicators Dimensions Weight Operating Temp Storage Temp Humidity Warranty F1DP101M 1 digital or 1 local Aluminum 3 3V DC 1 3A power adapter center pin negative Local analog port Up to 1600x1200 75Hz Digital port Up to 1600x1200 75Hz PS 2 PS 2 MiniDIN6 PS 2 MiniDIN6 PS 2 HDDB15 female VGA HDDB15 female RJ45 10 100Base T connection 128 bit SSL encryption 0 31Mbps RJ45 IEC 8 and 16 respectively for 8 and 16 port models 8 and 16 respectively for 8 and 16 port models 1 1 x 4 1 x 3 1 in 28 x 104 x 79mm 0 5 Ibs 0 2kg 32 to 104 F 0 to 40 C 40 to 158 F 40 to 70 C 0 80 RH non condensing 2 years The IP Device may be connected to any KVM switch or individual server with PS 2 keyboard and mouse console ports Typical bandwidth is defined as typical non intensive administrative use at 16 bit color 1024x768 resolution Note Specifications are subject to change without notice Hardware Installation Pre Configuration KVM Switch PU Servers OmniView SMB Remote IP Device J Local User Remote User Typical configuration Where to place the IP Device The IP Device includes a mounting bracket and is designed for stand alone or OU rack mount installation Consider the following when deciding where to place the Switch e whether or not you intend to use the included bracket e the lengths
34. tworking a MAC address is a unique identifier attached to most forms of networking equipment Port An interface receptor on a server through which you can attach a device or plug in a device cable SSL Secure Sockets Layer Cryptographic protocols that provide secure communications on the Internet for such things as email and Internet banking TCP IP Transmission Control Protocol Internet Protocol Shorthand for the suite of rules defining the format devices use to communicate over the Internet Target Server The server currently being accessed and controlled by the user from a local or remote console ba aalala u01 23S 50 51 Information FCC Statement Na Na Declaration of Conformity with FCC Rules for Electromagnetic Compatibility We Belkin International Inc of 501 West Walnut Street Compton CA 90220 declare under our sole responsibility that the products F1DP101M to which this declaration relates Comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation sy CE Declaration of Conformity We Belkin International Inc declare under our sole responsibility that the products F1DP101M to which this declaration relates are in conformity with Emissions Standard EN55022 and with Immuni
35. ty Standard EN55024 LVP EN61000 3 2 and EN61000 3 3 ICES This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Belkin International Inc Limited 2 Year Product Warranty What this warranty covers Belkin International Inc Belkin warrants to the original purchaser of this Belkin product that the product shall be free of defects in design assembly material or workmanship What the period of coverage is Belkin warrants the Belkin product for two years What will we do to correct problems Product Warranty Belkin will repair or replace at its option any defective product free of charge except for shipping charges for the product What is not covered by this warranty All to above warranties are null and void if the Belkin product is not provided Belkin for inspection upon Belkin s request at the sole expense of the purchaser or if Belkin determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God other than lightning such as flood earthquake war vandalism theft normal use wear and tear erosion depletion obsolescence abuse damage due to low voltage disturbances i e brownouts or sags non authorized program or system equipment modification or alteration Information How to get service
36. uppercase letter and 1 of the following special characters 1 8 0 _ 2 gt lt Must not include the user name Must not include the user name 26 u01 33S 27 Remote Installation Idle Timeout Select the maximum time allowed for inactivity before the user is disconnected from the remote session Choose No Timeout to disable the Idle Timeout feature By default the timeout inactivity period is set to 10 minutes SSL Certificate You can install your company s own SSL certificate to protect data transferred over the Internet between your servers and remote console To open the SSL Certificate page click SSL Certificate under Security in the far left menu see Fig 7 Fig 7 SSL Certificate Page To install an SSL certificate 1 Click browse next to the Certificate File field to locate the cer file 2 Click LBrowse next to the Private File field to locate the private key file 3 Type the private key password in the Key Password field 4 Click Baweakesay to complete and upload the files Remote Installation Maintenance Firmware Upgrade You can upgrade the IP Device s firmware to take advantage of new features or fixes as they become available Visit www belkin com support to check for firmware updates To upgrade firmware 1 Download and save the firmware file on the client computer 2 Select Firmware Upgrade under Maintenance
37. ution The IP Device supports video resolutions of up to 1600x1200 75Hz for both local and remote consoles e Firmware Updates Flash upgrades allow you to obtain the latest firmware updates for your IP Device These firmware updates ensure that the IP Device is compatible with the latest devices and hardware and are free for the life of the IP Device Visit www belkin com for upgrade information and support Equipment Requirements Cables To connect the IP Device to your KVM switch or individual server the included PS 2 KVM Cable Kit is required a 3 Na af To connect the IP Device to your local area network you will need to locate a network cable with an RJ45 connector System Requirements Host Computer Operating System 0S Platforms The SMB Remote IP Device is compatible with CPUs running on but not limited to the following OS platforms e Windows NT 2000 XP Server 2003 or Vista e Microsoft DOS 5 x and above e Red Hat Linux 8 x and above e Sun e Novell 5 x e Solaris 8 x and above Adapters may be required KVM Switches The IP Device is compatible with the following Belkin KVM Switches e OmniView Quad Bus Series e OmniView SMB Series e OmniView PRO2 Series e OmniView SE Plus Series The IP Device is also compatible with KVM switches with PS 2 console ports from other manufacturers including but not limited to the following e Avocent Corporation e D
38. ws operating systems A target server may have a different mouse pointer speed than the client computer Calibration automatically discovers the mouse speed of the target server and aligns the two pointers When you calibrate pointers the IP Device saves the alignment so calibration is only needed once per target server To calibrate mouse pointers 1 In the quick access toolbar click 2 Select Calibrate Note If the video noise level is above zero calibration may not work properly Go to Video Adjustment and try to eliminate the noise by pressing Audio Video Adjust or by adjusting the bars in Manual Video Adjust then perform the mouse calibration again Using the Remote IP Device Manual Settings You must manually synchronize the mouse pointers if e the mouse setting on the target server was ever changed or e the operating system on the target server is Windows 2000 Linux Novell SCO UNIX or Sun Solaris To manually synchronize mouse pointers 1 In the quick access toolbar click 2 Select Manual Settings The Mouse Settings box will appear see Fig 13 Mouse Settings feist Operating System gt Windows 2003 Server Windows Windows XP works with its default acceleration only Verify that Enhance pointer precision is unchecked Cancel Fig 13 Mouse Settings Box 3 Select the target server s operating system and click OK Instructions and sli
39. y Power on all servers connected to your KVM switch Check that the local keyboard monitor and mouse are working normally UOI I9S 15 Remote Installation Initial Settings The following section provides instructions for setting the IP address for the OmniView SMB Remote IP Device Step 1 Identifying the IP Address Once your IP Device has been connected to your network and is powered up a Dynamic Host Configuration Protocol DHCP server on your network will automatically assign the IP Device an IP address gateway address and subnet mask To identify the IP address on your network use the MAC address or unique device number located on the back of the IP Device If no DHCP server is found on your network the IP Device will boot with the following static IP address 192 168 2 155 If you want to connect more than one IP Device to the same network and there is no DHCP server available connect each IP Device to your network one at a time and change the static IP address of each unit before connecting the next unit Note If a DHCP server later becomes available on your network the IP Device will take a new IP address from the DHCP server To keep the original static IP address you will need to disable DHCP see page 19 Remote Installation Step2 Logging into the Web Interface To log into the web interface 1 Open your web browser Internet Explorer version 6 0 or above is required If you are using
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