Avaya UPS Configuration Guide
Contents
1. 1033 Battery added Info 200001 UPS on battery High input line Warn voltage 1034 Battery removed Info 200002 UPS on battery Brownout Warn 301000 Check installation of Smart Cell Warn 200003 UPS on battery Blackout Warn signal cable 310002 Exceeded upper ambient Warn 200004 UPS on battery Small momentary Warn temperature threshold sag 310102 Exceeded upper humidity threshold Warn 200006 UPS on battery Deep momentary Warn sag 203800 Input circuit breaker tripped Info 200005 UPS on battery Small momentary Warn spike 203900 Input circuit breaker reset Info 200008 UPS on battery Simulated power Warn failure 200301 Low battery condition Warn 103100 UPS module added Info 103500 Main Intelligence module OK Info 103200 UPS module removed Info 103600 Main Intelligence module added Info 200200 UPS enabling SmartBoost Info 203200 Main intelligence module removed Warn 200400 UPS runtime calibration cancelled Info 203300 Main intelligence module failed Error 200401 UPS runtime calibration cancelled Info by user 1030 Minimum redundancy regained Warn 200402 UPS runtime calibration aborted by Info power failure 310700 Maximum internal UPS Warn 200403 UPS unable to perform runtime Warn temperature exceeded calibration Capacity lt 100 2030 Minimum redundancy lost Warn 200700 UPS enabling SmartTrim I2. 1005 Administrative shutdown Info 1002 Communication Established Info 100500 Administrative shutdown started Info 300400 Communication lost while on Info battery 100501 Administrative shutdown User Info 300000 Unable to communicate with UPS Warn initiated 100502 Administrative shutdown Weekly Info 300200 UPS self test failed Error shutdown 100503 Administrative shutdown Daily Info 100700 UPS returned from low battery Info shutdown condition 110000 Ambient temperature back within Info 100900 UPS batteries no longer need Info thresholds replacing 110100 Ambient humidity back within Info 101300 UPS overload condition solved Info thresholds 301400 Base module fan needs repair Error 101400 UPS runtime calibration initiated Info 301500 Base module bypass power supply Error 101500 UPS runtime calibration completed Info needs repair 310001 Below lower ambient temperature Warn 1004 UPS self test passed Info threshold 310101 Below humidity threshold Warn 101700 UPS returned from bypass Info 2037 Bypass contactor failed Error 1102 UPS internal temperature in Info bounds 1040 Bypass contactor OK Info 200000 UPS on battery Info P0607274 03 Chapter 1 Uninterruptable Power Supply UPS Overview 19 Table 1 UPS Event messages EventID Event Type EventID Event Type
3. 7 To print the report select Print this Report from the screen 8 To close the report window select Close This Window from the screen 9 This procedure is complete Test the UPS Use this procedure to test the UPS power backup function after you have installed and configured the UPS for the Business Communications Manager The UPS device automatically performs a biweekly self test Locate the test results under the following path F Program Files PwerChute PwrChute log file The APC PwrChute Plus software is recommended to simulate and test the UPS self test and UPS calibration APC PwrChute Plus software already installed on BCM To test the UPS 1 Ensure that the serial cable between the Business Communications Manager and the UPS or the expansion chassis is securely connected at both ends UPS Installation and Configuration Guide 32 Chapter 1 Monitor the Uninterruptable Power Supply 2 Simulate a power failure Disconnect the power cord from the AC power source wall outlet to the UPS device Verify that the BCM connected to the UPS device remains operational Verify that a warning message and or alert appears on the client screen Wait until the UPS battery reaches a low level A system shutdown should occur on the BCM 200 400 and 1000 After system shutdown restore power to the UPS device Check the system log in the Event Viewer to ensure that all actions are logged and that there ar
4. Access the UPS Status monitor ss ccasccccviaanecunaenudee erursan KE RRR OM 27 Access the UPS OM and log reporis 22 06s seas seein cee te isi ebei etero 28 Access the UPS status report 0 ccc ec ee ee eee een 30 Mes MEURS 665 ccAvtesariteto6e4 bese dee Rbk ehdeteehiceoss Lamsaeete 31 MOER ae eee Cr seer et er eer re rer eer ree ere eon err Te re 1 P0607274 03 11 Preface This guide describes how to install initialize and monitor the Business Communications Manager Uninterruptable Power Supply UPS device Information in these chapters explains e how to set up the UPS e how to start and initialize the UPS e how to test and monitor the UPS Display Tips You can read this publication from your computer monitor or printed hard copy For best on screen display results use Adobe Acrobat Reader TM version 4 0 or 5 0 If you use Adobe Acrobat Reader version 4 0 perform the following to optimize the illustrations e Increase display magnification e Print the document For Adobe Acrobat Reader version 5 0 perform the following steps to optimize the graphical display 1 Start the Adobe Acrobat Reader version 5 0 application 2 From the top line menu select Edit gt Preferences gt General 3 Select Display from the preferences menu at the left side of the setup screen 4 Select the following smoothing options from the Display setup screen Smooth Text Smooth Line Art Smooth Images
5. Telephone Company Registration It is usually not necessary to call the telecommunications company with information on the equipment before connecting the Business Communications Manager system to the telephone network If the telecommunications company requires this information provide the following e telephone number s to which the system will be connected e FCC registration number on label affixed to Business Communications Manager e universal service order code USOC e service order code SOC e facility interface code FIC Rights of the Telecommunications Company If the Business Communications Manager system or adjunct systems is causing harm to the telephone network the telecommunications company may discontinue service temporarily If possible the telecommunications company will notify you in advance If advance notice is not practical the user will be notified as soon as possible The user will be given the opportunity to correct the situation and informed of the right to file a complaint to the FCC The telecommunications company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of the system If this happens the telecommunications company will give you advance notice in order for you to make any necessary modifications to maintain uninterrupted service Repairs In the event of equipment malfunction all repairs to certified equipment will be performed
6. See Figure 1 to review Acrobat Reader version 5 0 display selections UPS Installation and Configuration Guide 12 Preface Figure 1 Acrobat Reader display setup selections m Display Default Page Layout Continuous Page Units inches i Application Language English F I Use Greek Text Below 6 Pixels Display Page To Edge Display Transparency Grid m Smoothqg V Smooth Text V Smooth Line Art V Smooth Images Use CoolType Recommended for laptop LCD screens Gonfigure Goollype Symbols used in this guide This guide uses the following symbols to draw your attention to important information Caution Caution Symbol Alerts you to conditions where you can damage the equipment Danger Electrical Shock Hazard Symbol AN Alerts you to conditions where you can get an electrical shock Warning Warning Symbol AN Alerts you to conditions where you can cause the system to work improperly or to fail Note Note Symbol Alerts you to important information Tip Tip Symbol Alerts you to additional information that can help you perform a task P0607274 03 Preface 13 Warning Grounding Symbol Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure Warning Disconnect Symbol B Alerts you to remove the Business Communications Manager and Business T Communications Manager expan
7. a When the power supply cord or plug is damaged or frayed b Ifthe product has been exposed to rain water or liquid has been spilled on the product disconnect and allow the product to dry out to see if it still operates but do not open up the product c If the product housing has been damaged d If the product exhibits a distinct change in performance Caution To eliminate the possibility of accidental damage to cords plugs and jacks do not use sharp instruments during the assembly procedures Save these instructions UPS Installation and Configuration Guide Safety WARNING Only qualified service personnel may install this equipment The instructions in this manual are intended for use by qualified service personnel only Risk of shock Ensure the Business Communications Manager is unplugged from the power socket before installing the UPS device Read and follow installation instructions carefully Only qualified persons should service the system The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment To minimize risk to service personnel and users the UPS device
8. QV Address je https Platform pwrchutelog php gt Pao Back to the UPS OMS page Print This Page Close This Window UPS Log File Id Date Time Event 100000 7 18 03 13 16 12 PowerChute PLUS Version 5 2 1 started 300000 7 18 03 13 16 14 Unable to communicate with UPS 100100 7 18 03 13 16 19 PowerChute PLUS Version 5 2 1 stopped Back to the UPS OMS page Print This Page Close This Window 9 To print the report select Print this Report from the screen 10 To close the report window select Close This Window from the screen 11 This procedure is complete Access the UPS status report Use this procedure to access the UPS status report to monitor the UPS device and BCM UPS service To access the UPS status report 1 Initialize the serial port as described in Initialize the serial port on page 23 2 Access the correct Business Communications Manager in your network from the Unified Manager workstation browser 3 Select the Services key from the Unified Manager main page and expand the navigation tree A list of available services appears in the Services information frame Select the UPS heading from the navigation tree window Select the Report from the top line menu Select the UPS Status report from the drop down menu The UPS status report appears see Figure 7 on page 31 P0607274 03 Chapter 1 Monitor the Uninterruptable Power Supply 31 F
9. in your network from the Unified Manager workstation browser 3 Select the Services key from the Unified Manager main page and expand the navigation tree A list of available services appears in the Services information frame Select the UPS heading from the navigation tree window Select the UPS status monitor tab from the UPS setup screen The UPS status monitor screen appears see Figure 4 on page 28 Figure 1 UPS Status monitor screen display Group abled A UPS Configuration UPS Status Monitor UPS Status Monitor 9 BCM 1010101 Evert X System Line Misrinvam NORMAL f j Eoman Lre Marinum NORMAL Telephony UPS Oulput NORMAL IP Telephon Batey Volts 2 NORMAL Call Detail f f Output Frequency z NORMAL amp LAN CTE UPS Load NORMAL Console Se Temperature NORMAL Voice Mail Multimedia SGR amp DHCP ONS IP Routing SNMP 05 Monito Web Cache Net Link Mg amp Alarm Sere NAT amp YPN amp Policy Mana NTP Client UPS Management Diagnostics 6 Examine the UPS device status information displayed in the information window 7 This procedure is complete Access the UPS OM and log reports Use this procedure to access the UPS operational metrics OMs UPS log files or status reports To access the UPS OM or Log reports 1 Initialize the serial port as described in Initialize t
10. test at UPS passed Info 100601 User initiated shutdown cancelled Info 300205 Self test at UPS failed Error 101601 User initiated shutdown started Info 300206 _ Self test at UPS failed Invalid test Warn 300204 User initiated self test failed Error 1018 Smart Cell signal restored Info 300206 ee self test failed Invalid Warn es Operational measurements and accounting The Business Communications Manager collects operational measurement OM information from the UPS and saves the data in a log file The OM information is viewed through the Unified Manager or archlog applications The OM values can be reset using the Unified Manager For further information on how to access logs using the Unified Manager refer to the Management User Guide Log files and traces The BCM UPS service logs into APC PowerChute log to track internal and external UPS service functionality The messages described in the table on page 18 are captured in the log file which can be viewed through the Unified Manager 1 Event Log Location F Program Files PwerChute PwrChute log Fixed this file checked periodically by Unified Manager collecting OMs information and UPS overall status 2 Data Log Location F Program Files PwerChute PwrChute dat Fixed this file checked periodically by Unified Manager collecting UPS Status Monitor information 3 Error Log Location F Program Files PwerChute PwrChute err Fi
11. Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician Electromagnetic Compatibility Business Communications Manager equipment meets all FCC Part 15 Class A radiated and conducted emissions requirements Business Communications Manager does not exceed the Class A limits for radiated and conducted emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada UPS Installation and Configuration Guide
12. P0607274 03 Use When using your UPS equipment basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons including the following 11 12 13 Read and understand all instructions Follow the instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but have it sent to a qualified service person when some service or repair work is required Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions
13. Part No P0607274 03 March 8 2005 Business Communications Manager UPS Installation and Configuration Guide RTEL NETWORKS 2 Copyright 2004 Nortel Networks All rights reserved 2004 The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks NA Inc Trademarks NORTEL NETWORKS and Business Communications Manager are trademarks of Nortel Networks NA Inc Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation APC are registered trademarks of American Power Conversion Inc All other trademarks and registered trademarks are the property of their respective owners North American Regulatory Information Safety Business Communications Manager equipment meets all applicable requirements of both the CSA C22 2 No 950 95 and UL 1950 Edition 3 Danger Risk of shock Read and follow installation instructions carefully Ensure the Business Communications Manager and Business Communications Manager expansion unit are unplugged from the power socket and that any telephone or network cables are unplugged before opening the B
14. UPS Communication Established to the NT event log when the UPS communication started If the BCM loses or cannot establish a link to the UPS an error log appears Unable to Communicate with the UPS 8 This procedure is complete P0607274 03 Chapter 1 Install and initialize the Uninterruptable Power Supply 25 UPSConsoleToggle Service UPSConsoleToggle is an Auto Start service that initiates at system boot time to enable the serial console for 15 minutes Plug the console serial cable into the BCM and work on BCM console for a period of 15 minutes After 15 minutes the service switches back to the UPS to enable the UPS if the UPS was originally selected and enabled To extend the Console time stop the UPSConsoleToggle using the command Net Stop UPSConsoleToggle The UPS service needs to be enabled from the Unified Manager when the user ends the console session Enable UPSConsoleToggle Use this procedure to enable the UPSConsoleToggle service To enable the UPSConsoleToggle service 1 2 3 Wait for all services to be up and running Verify that the UPS service is running If UPS service is running change its start up type to Manual Start and the console CMDRMT service to Auto Start then stop UPS service and start Console service Wait for 15 minutes Toggle the UPS Console Change the console start up type to Manual Start and the UPS to Auto Start This stops the console service and starts th
15. ache Net Link Mgr UPS Operational Metrics Alarm Service UPS Hardware Status NAT arn Policy Management 100300 UPS has regained a NORMAL power state 4 1718 03 11 57 16 pua Client Settings 101600 UPS System shutdown process started 7 12003092424 oo dibs UPS Communication Status cat 100200 BCM has established communication with the UPS 12 1 20 03 15 08 41 300400 BCM lost communication with the UPS while the UPS on battery 1 1 20 03 09 23 54 300000 BCM unable to establish communication with the UPS 2 1 17 03 15 52 59 UPS General Status 200003 UPS is now on battery state 5 1 20 03 09 23 32 200003 UPS on battery Blackout 1 1720 03 09 23 32 200006 UPS on battery Deep momentary sag 4 1 18 03 11 57 16 Print This Report Bs t vi Close Ths Window n E Bone O ieornet 7 To reset the OMs select Click here to reset the oms values from the screen 8 To view the Log files select Click here to view UPS Log File from the screen see Figure 6 on page 30 UPS Installation and Configuration Guide 30 Chapter 1 Monitor the Uninterruptable Power Supply Figure 3 UPS Log file report UPS LOG FILE CONTENTS Microsoft Internet Explorer provided by Nortel Networks E loj x Fie Edit View Favorites Tools Help Ei Back gt A Qsearch Gyravorites CBuistory D S O H
16. beerecbrdibe Sucre ei cen sbeereares 11 ee Ns 3 5 eta ee ee ee BUR Re Ree See 11 Symbols used in this GUJE cctoccaseudad OOK ESE eRe RE RES EKER RSE RSE RE 12 Fest COnVvenGne s dec as as ceee dae oh 40 Feel nbS5Se SE R408 SOFTER 13 Prelate dl PUDICONONS oserei kri head oe aw aed eee anos ds SRETEN 13 Howto Get Help 2hcaiwrkeea eset Rebndeet deen taghesGee Neketa 13 Chapter 1 Uninterruptable Power Supply UPS Overview 2000055 15 BCM and UPS power and control connections 0 00 eens 16 UPS threshold Vales on cee rk ee se eevee ee ee beew iseki teeter ee Ea eds i7 Alarm and event reporting ssss siriisisnesreisisestisidk isid oor risa ieks 18 Operational measurements and accounting 0 0c eee eee eee 20 Log files and traces 20 UPS default configuration settings 0 0 anaana 21 Chapter 2 Install and initialize the Uninterruptable Power Supply 23 etal NE UPS 252 ides iceaiceteede edad tinteaiveneeobiaseeeiaesaisats 23 mitialize Te Serial POW 5 csccceeie ieee seen s BOT ERE STREETER Ee ee ee eR 23 UPSConsole Toggle Service socii adr eoes ee nie ee sotadee anika nr eei 25 Enable UPSConsoleToggle os ccriiserereres repen ider iaki soars niewa 25 Enable the console batch file nunnana aaan 25 Chapter 3 Monitor the Uninterruptable Power Supply 5000eeee eens 27 Monor ihe UPS ee ee ee eee ee re ESON ee ee re ee 27 UPS Installation and Configuration Guide 10 Contents
17. by an authorized supplier Canadian Regulations please read carefully Notice The term IC before the certification number located on the host equipment only signifies that the Industry Canada technical specifications were met The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas P0607274 03 Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Notice The Ringer Equivalence Number REN ass
18. compliant See installation instructions for details e Use only an FCC Part 68 compliant Universal Service Order Code USOC network interface jack as specified in the installation instructions to connect this telephone to the telephone line To connect the phone press the small plastic tab on the plug at the end of the phone s line cord Insert into a wall or baseboard jack until it clicks To disconnect press the tab and pull out See installation instructions for details e Ifthe terminal equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of the product may be required But if advance notice isn t practical the telephone company will notify you as soon as possible You will also be advised of your right to file a complaint with the FCC if you believe it is necessary UPS Installation and Configuration Guide e Ifa network interface jack is not already installed in your location you can order one from your telephone company Order the appropriate USOC Network interface jack as specified in the installation instructions for wall mounted telephones or for desk table use In some states customers are permitted to install their own jacks e Your telephone may not be connected to a party line or coin telephone line Connection to Party Line Service is subject to state tariffs Contact the state public utility commission public service commission or corpora
19. e UPS service Stop the UPSConsoleToggle service Enable the console batch file Use this procedure to use the serial port for startup or emergency maintenance purposes 1 2 If you have access to the Unified Manager from Services UPS select the console If you have an access to the BCM via the IP Telnet to the BCM using the IP connection and run the batch file called EnableConsole bat located on F Program Files Nortel Networks Voice Platform Running EnableConsole bat will do the following e Changes the value of the register key to KEY LOCAL MACHINE SOFTWARE APC GUI SerialSelect to 0 e Stops the UPS service and changes its startup type to Manual e Changes the CMDRMT Console Service startup type to AUTOMATIC and start it This procedure is complete UPS Installation and Configuration Guide 26 Chapter 1 Install and initialize the Uninterruptable Power Supply P0607274 03 27 Chapter 1 Monitor the Uninterruptable Power Supply This section describes how to monitor the Uninterruptable power supply UPS on the Business Communications Manager BCM 200 400 and 1000 models This section describes the following procedures e Access the UPS Status monitor on page 27 e Access the UPS OM and log reports on page 28 e Access the UPS status report on page 30 e Test the UPS on page 31 Monitor the UPS The Business Communications Manager UPS service communicates with the UPS device thro
20. e no errors 8 This procedure is complete P0607274 03 33 Index C Canadian Regulations 4 conventions text 13 E electrical shock warning 6 electromagnetic compatibility 3 EMI device compliance 5 equipment malfunction 4 F facility interface code FIC 4 FCC compliant cord and plug 5 device compliance 5 electromagnetic compatibility 3 Public Switched Telephone Network 5 registration 3 registration number 4 registration number location 5 RF interference 3 telecommunications company rights 4 I Industry Canada registration 3 regulations 4 N network equipment registration 3 regulatory 4 Nortel Networks address Nashville Tennessee 6 Weston Ontario 5 P programming services 15 23 27 R radio frequency interference 3 registration information for telephone company 4 registration number tag 5 repair authorization 3 authorized supplier 4 RF interference 3 UPS Installation and Configuration Guide 34 ringer equivalence number 5 S safety instructions 6 service order code SOC 4 T technical requirements documents 4 telecommunications company rights 4 telecommunications registration information 4 text conventions 13 U universal service code USOC 4 US regulations FCC 5 using your equipment 6 7 P0607274 03
21. he battery is drained The ability to turn the power off after a graceful system shutdown is only provided on BCM 200 and 400 models In the event that the UPS battery power is drained on a BCM 1000 the operating system performs a halt after a graceful system shutdown Business Communications Manager release 3 5 and newer releases support the American Power Conversion APC UPS device The UPS control software enables the configuration of various operational settings The interaction between the UPS and the Business Communications Manager occurs in three stages 1 Configuration this stage sends configuration information to the UPS device and requires minimal user interaction 2 Monitoring this stage is a steady state periodic monitoring cycle where the BCM reads the status of the UPS This stage requires minimal user interaction 3 Failure condition this stage initiates an action when a threshold value is surpassed The BCM requires major user interaction in the case of a planned system shutdown The UPS feature is supported in all markets 110 120V and 220 24V power standards All BCMs using version 3 5 software can use the UPS feature UPS Installation and Configuration Guide 16 Chapter 1 Uninterruptable Power Supply UPS Overview BCM and UPS power and control connections The UPS device operates in parallel with the BCM 200 400 The Business Communications Manager obtains power through the UPS The UPS obtains p
22. he Uninterruptable Power Supply Connect the serial cable from the BCM to the UPS 2 Access the correct Business Communications Manager in your network from the Unified Manager workstation browser 3 Select the Services key from the Unified Manager main page and expand the navigation tree A list of available services appears in the Services information frame Select the UPS heading from the navigation tree window Select the UPS configuration tab from the UPS setup screen The UPS configuration setup screen appears see Figure 3 on page 24 Figure 1 UPS configuration setup screen display Services 7 Telephony Services UPS Configuration UPS Status Monitor Doorphones UPS Configuration IP Telephony Call Detail Recording Serial Port Configuration LAN CTE Configuration Voice Mail Multimedia Call Center Power Source Volts 1107120 C 220 240 gt IVR IP Music TES DHCP Signalling Type Smart DNS IP Routing SNMP QoS Monitor Web Cache Net Link Mgr Alarm Service NAT VPN Policy Management NTP Client Settings UPS 6 Select the UPS radio button to enable the serial port for use by the UPS 7 Select the power source type 110 120v or 220 240v Note Once the UPS is selected and enabled on the Unified Manager Serial Selection Page the UPS sends the message
23. he serial port on page 23 P0607274 03 Chapter 1 Monitor the Uninterruptable Power Supply 29 2 Access the correct Business Communications Manager in your network from the Unified Manager workstation browser 3 Select the Services key from the Unified Manager main page and expand the navigation tree A list of available services appears in the Services information frame Select the UPS heading from the navigation tree window Select the Report from the top line menu 6 Select the OMs Report from the drop down menu The UPS OMs report appears see Figure 5 on page 29 Figure 2 UPS OMs report Group Edit Configuration Performance Fault Tool Logol View Help 47 65 138 69 Comprehensive 5 UPS Configuration UPS Status UPS Status Add Delete Del All UPS Status Monitor G BOM 47 65 138 69 Measure Status Saan Line Minimum 120 2 VAC NORMAL 2 oe Line Maximum 120 9 vac NORMAL Telephony Services UPS Output 120 9 VAC NORMAL Doorphones Battery Volts 27 54 VDC NORMAL IP Telephony Output Frequency 60 0 Hz NORMAL Call Detail Recording f UPS Load 005 2 _ NORMAL LAN CTE Configuration Temperature 029 2 c NORMAL Voice Mail A Multimedia Call Center gt IVR i IP Music DHCP DNS IP Routing SNMP QoS Monitor Web C
24. he threshold values through the Unified Manager The following table provides the minimum and maximum UPS threshold values for 110 120 and 220 240 Volt standards All configuration data is stored in the F Program Files PwerChute PwrChute ini file 110 120 Volt UPS Threshold Values 220 240 Volt UPS Threshold Values Minimum Maximum Minimum Maximum Line voltage minimum AC 90 120 208 253 Line voltage maximum AC 2 90 120 208 253 UPS output voltage AC 106 127 220 240 Battery voltage DC 16 36 16 36 Output frequency Hz 59 60 25 49 50 25 UPS load 0 125 0 125 Temperature degr C 15 45 15 45 1 Line voltage minimum The lowest AC input voltage supplied by the power source This threshold represents the value recorded since you started the user interface module 2 Line voltage maximum The highest AC input voltage supplied by the power source This threshold represents the value recorded since you started the user interface module 3 UPS Output voltage The voltage AC supplied by the UPS to the equipment supported 4 Battery voltage The voltage DC supplied by the UPS to the equipment supported during a power outage 5 Output frequency The line voltage frequency 6 UPS load The amount of battery power drawn by the equipment supported during a recorded interval The value is represented by the percentage of the total power available in the UPS 7 Temperature The internal tempe
25. igned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5 This Class A device complies with Part 68 amp Part 15 of the FCC Rules and ICES 003 Class A Canadian EMI requirements Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Do not attempt to repair this equipment If you experience trouble write for warranty and repair information Nortel Networks 30 Norelco Drive Weston Ontario MOL 2X6 Canada US Regulations please read carefully Federal Communications Commission FCC Notice FCC registration number This telephone equipment complies with Part 68 Rules and Regulations of the FCC for direct connection to the Public Switched Telephone Network The FCC registration number appears on a sticker affixed to the bottom of the telephone Your connection to the telephone line must comply with these FCC rules e An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network premises wiring using a compatible modular jack which is Part 68
26. igure 4 UPS status report Group Edit Configuration Performance Fault ff I Tool Logoll View Help Sa 47 65 138 69 Comprehensive l ation UPS Status Monitor a ma Add Delete Del All UPS Status Monitor UPS Report Microsoft Internet lias aa x BCM 47 65138 File Edk View Favortes Tools Help System i Line Minimum 118 0 VAC eni gt ODA Beah Favores Medo J 2 i M Line Maximum 120 9 VAC Address http 10 10 11 1 6300 Platform upsStatus asp ce Telephony i UPS Output 120 2 VAC le See z Doorphone Battery Volts 27 27 VDC MM IP Telephon Dutput Frequency 60 25 Hz g Cal Detail II UPS Load nts LAN CTE C Temperature 036 9 M f 7 Voice Mail Multimedia UPS Service Startup AUTOMATIC gt R f z IP Music UPS Service Status Running DHCP UPS Status Communication established DNS i UPS Power Source Volts 110 120 o i s O k Signal Type Seat QoS Monito SS Sa aS e S R weh Cach UPS Status Monitor Alarm Servi amp NAT amp VPN Va Policy Mang ae NTP Client A Line Minimum 118 0 VAC NORMAL UPS A Line Maximum 120 9 VAC NORMAL Telnet UPS Output 120 2 VAC NORMAL ot Battery Volts 2727 VDC NORMAL Diagnostics ppattary I Output Frequency 60 25 Hz NORMAL UPS Load 0143 NORMAL Temperature 036 9 C NORMAL
27. ions Manager This section describes the following e Install the UPS on page 23 e Initialize the serial port on page 23 e Enable UPSConsoleToggle on page 25 e Enable the console batch file on page 25 Install the UPS Use this procedure to install and power up the Business Communications Manager through the UPS Refer also to the UPS product installation manual for detailed instructions To install the Business Communications Manager to the UPS 1 Plug the UPS power cord into the AC power source wall outlet Plug the BCM power cord into the UPS Connect the serial cable from the Business Communications Manager to the UPS A U N Ensure you have a LAN connection from the Business Communications Manager to the Unified Manager workstation Power up the UPS Power up the Business Communications Manager Wait for the Business Communications Manager to finish boot up on OA This procedure is complete Initialize the serial port The Unified Manager provides a means to modify the serial port configuration and UPS service settings When you enable the UPS device using the Unified Manager interface Unified Manager turns the console service OFF and turns the UPS service ON Conversely if the UPS serial cable is disconnected the BCM Unified Manager turns the console service ON and turns the UPS service OFF To initialize the serial port UPS Installation and Configuration Guide 24 Chapter 1 Install and initialize t
28. must be connected to an outlet with a third wire Earth Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to Protective Earth via the power cord Therefore it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit Specifically operations requiring the unit to be powered down must have the network connections exchange lines removed first P0607274 03 Contents North American Regulatory Information 0 0 0c eee eee 2 Pos eao eo eeeneune paneer eeeeee arenes a a 2 Radio frequency Interference 0 cece ee ees 3 Telecommunication Registration i 20200 ne seen AR ee eR ae 3 Electromagnetic Compatibility oaan a aaea 3 Telephone Company Registration u a anana 4 Rights of the Telecommunications Company 000 ea 4 GOONS acc cscs ie REe oe eee Deke Fabio GOERS eee oe eRe e deen cee en eee oe 4 Canadian Regulations please read carefully 00 0 c cece ae 4 US Regulations please read carefully 0 00 eee nee 5 Federal Communications Commission FCC Notice 5 Important Safety INStMICHONS Loe as eee ins eee ha dee a AEA e ad 6 DAI ccewanSefesdeae Goeendeee SAEs EOE SENSE CEE EERE GU REA SE Gee es 8 PETA 62 coach ves Seeeeet ican s
29. nfo 100300 Normal power restored UPS on Info 201301 UPS on bypass user set via Info line software or panel 103700 Redundant intelligence module OK Info 201302 UPS system is in maintenance Info bypass set by switch 103800 Redundant intelligence module Info 203100 UPS module failed Error added 203400 Redundant intelligence module Warn 301300 UPS internal temperature over limit Warn removed 203500 Redundant intelligence module Warn 301301 UPS battery charger failure Warn failed 203600 System level fan OK Info 200007 UPS on battery Large momentary Warn spike 2001 System shutdown Complete Info 301302 UPS on bypass severe DC Warn imbalance overload 2036 System level fan failed Error 301303 UPS on bypass output voltage Warn outside limits 1006 Shutdown cancelled Info 301304 UPS on bypass top module fan Error needs repair 1016 System Shutdown started Info 300100 UPS output overload Warn UPS Installation and Configuration Guide 20 Chapter 1 Uninterruptable Power Supply UPS Overview Table 1 UPS Event messages EventID Event Type EventID Event Type 100401 Scheduled UPS self test passed Info 300300 UPS battery is discharged Warn 300201 Scheduled UPS self test failed Error 301600 UPS battery needs replacing Error 300202 Scheduled UPS self test failed Warn 100402 User initiated UPS self test passed Info Invalid test 100403 Self
30. ower from a conventional AC power source The UPS meets Business Communications Manager power delivery requirements for 110 120 and 220 240 Volt standards The BCM operational power usage range shown in the table below is compatible with the UPS operating range BCM Input Power Source 110 120 Volt power standards 220 240 Volt power standards Minimum VAC Maximum VAC Minimum VAC Maximum VAC 90 0 130 0 220 0 265 0 The serial connection between the BCM and UPS provides power monitoring and control capability The UPS service uses standard RS232 serial protocol The following figure shows the physical BCM connections and OAM topology Figure 1 UPS BCM power connections and topology Unified Manager Workstation provides UPS configuration service activation and OAM monitoring applications Local Area Network i UPS device oo o Plug BCM power Plug UPS into AC __ i cord into UPS z power source pan o jl COM port supports a DB9 serial connection to a UPS for power monitoring P0607274 03 Chapter 1 Uninterruptable Power Supply UPS Overview 17 UPS threshold values UPS threshold values are tolerances that define the UPS operational requirements and power delivery capability The UPS reports t
31. rature of the UPS device UPS Installation and Configuration Guide 18 Chapter 1 Uninterruptable Power Supply UPS Overview Alarm and event reporting The BCM software monitors the UPS threshold values and provides event reporting capability to the BCM SNMP trap and alarm reporting systems The BCM monitors the UPS through the COM port and polls the UPS every 60 seconds Power supply failure notification is sent to the OAM and alarm subsystem and to the recovery application The threshold values relate to the following e Power Utility power failure low battery power for the UPS device The message advises users to take appropriate action on their BCM The battery must be recharged for every minute of run time Appropriate action is to verify the power supply is functional Alternatively try to connect to a secondary power supply possibly switch telephony data services to alternate location if possible e Communications Send a message when communication with the UPS starts Send a message when communication with the UPS is lost e g remote UPS shutdown If communication loss occurs verify serial connection is functional or UPS is operational e Operating conditions send a message when internal UPS operating temperature falls outside of the upper or lower threshold Refer to the following table for further information on event messages Table 1 UPS Event messages EventID Event Type EventID Event Type
32. ring the unit to be powered down must have the network connections central office lines removed first P0607274 03 Radio frequency Interference Warning Equipment generates RF energy A This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the installation manual it may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of the FCC Rules and with ICES 003 CLASS A Canadian EMI Requirements Operation of this equipment in a residential area is likely to cause interference in which case the user at his or her own expense will be required to take whatever measures may be required to correct the interference Telecommunication Registration Business Communications Manager equipment meets all applicable requirements of both Industry Canada CS 03 and US Federal Communications Commission FCC Part 68 and has been registered under files Industry Canada 332D 5980A and FCC US AB6KF15B20705 key system US AB6MF15B20706 hybrid system and US AB6PF15B23740 PBX system Connection of the Business Communications Manager telephone system to the nationwide telecommunications network is made through a standard network interface jack that you can order from your local telecommunications company This type of customer provided equipment cannot be used on party lines or coin lines
33. sion cabinet power cords from the AC outlet before performing any maintenance procedure Text conventions This guide uses the following text conventions bold Courier text Indicates command names and options and text that you need to enter in a command line interface Example Use the dinfo command Example Enter show ip alerts routes italic text Indicates file and directory names new terms book titles Web addresses and variables in command syntax descriptions bold text Indicates command names screen titles options and text for a graphical user interface GUT angle brackets lt gt Indicates a keyboard key press or simultaneous key presses i e lt ENTER gt or lt CTRL j gt Related publications The following documents provide further information about the Business Communications Manager related media bay modules extension equipment and system applications and software e Business Communications Manager Programming and Operations Guide describes core system operational configuration and how to program the Business Communications Manager equipment e Business Communications Manager 200 400 Installation and Maintenance Guide describes how to install the Business Communications Manager system How to Get Help Your local distributor provides technical support for your Business Communications Manager system or has access to that information through a Technical Service Center TSC If you require non
34. technical support contact 1 800 4NORTEL 1 800 466 7835 choose option 3 Sales or Pre Sales Support UPS Installation and Configuration Guide 14 Preface P0607274 03 15 Chapter 1 Uninterruptable Power Supply UPS Overview This book describes how to install configure and monitor the Uninterruptable power supply UPS on the Business Communications Manager BCM 200 400 and 1000 models This section provides an overview of the UPS functionality and describes the following information e BCM and UPS power and control connections on page 16 e UPS threshold values on page 17 e Alarm and event reporting on page 18 e Operational measurements and accounting on page 20 e UPS default configuration settings on page 21 A UPS device maintains continuous operation during power interruption or failure conditions and is an optional component of the BCM The UPS feature provides power source monitoring and battery backup activation so that critical BCM functionality is maintained In a power failure situation the UPS provides sufficient time to either correct the problem or activate a contingency plan to sustain services The UPS is configured to perform a graceful shutdown of the BCM two minutes before the UPS battery power is drained The PowerChute software running on the BCM monitors the UPS and sends a signal to the operating system to perform a graceful shutdown of the BCM 200 400 and 1000 models two minutes before t
35. tion commission for information e Itis no longer necessary to notify the Telephone Company of your phone s Registration and REN numbers However you must provide this information to the telephone company if they request it The telephone company may make changes in its facilities equipment operation or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modification to maintain uninterrupted service e Do not attempt to repair this equipment If you experience trouble write for warranty and repair information Nortel Networks 640 Massman Drive Nashville TN 37210 USA Important Safety Instructions The following safety instructions cover the installation and use of the Product Read carefully and retain for future reference Installation When installing your UPS equipment basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons including the following Warning To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment 1 Never install the UPS or other equipment during a lightning storm 2 Never install the UPS in wet locations This symbol on the product is used to identify the following important information Use only with a CSA or UL certified CLASS 2 level C power supply
36. ugh a serial DB9 cable The UPS service provides the following capabilities e Monitors the UPS using the COM port The BCM polls the UPS device every 60 seconds e Power source failure notification is sent to the OAM and alarm subsystem and to the recovery application e Provides a warning signal when UPS battery power is low e Allows you to perform a remote UPS shutdown e Allows you to configure battery recharge time The battery must recharge for every minute of run time e Allows you to configure the delay between warning messages e Allows an auto power off for the Business Communications Manager e Allows you to configures the UPS to perform a graceful BCM shutdown and cleanly shutdown telephony two minutes before the battery is drained There are two methods to monitor the UPS 1 Select the UPS Status monitor tab to monitor the UPS device only see Access the UPS Status monitor on page 27 2 Select the UPS Status report to monitor the UPS device and BCM UPS service see Access the UPS status report on page 30 Access the UPS Status monitor Use this procedure to access the UPS status monitor tab interface and monitor the UPS device To access the UPS status monitor 1 Initialize the serial port as described in Initialize the serial port on page 23 UPS Installation and Configuration Guide 28 Chapter 1 Monitor the Uninterruptable Power Supply 2 Access the correct Business Communications Manager
37. usiness Communications Manager or Business Communications Manager expansion unit If installation of additional hardware and or servicing is required disconnect all telephone cable connections prior to unplugging the Business Communications Manager Ensure the Business Communications Manager and Business Communications Manager expansion unit are plugged into the wall socket using a three prong power cable before any telephone cables are connected Caution Only qualified persons should service the system The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment To minimize risk to service personnel and users the Business Communications Manager system must be connected to an outlet with a third wire ground Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines These leakage currents normally safely flow to Protective Earth ground via the power cord Therefore it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit Specifically operations requi
38. xed this file checked periodically by Unified Manager collecting the UPS failures P0607274 03 Chapter 1 Uninterruptable Power Supply UPS Overview 21 UPS default configuration settings The UPS software is configured under the default settings defined in the following table Table 2 UPS default settings Event Logging Event Log Enabled Signalling Type Smart Port COM1 Auto UPS Reboot Enabled Yes Cable Type Normal Yes Event Log Location F Program Files PwerChute PwrChute log Select the Event Log Maximum Data Logging 5000 KB Error Logging Error Log Enabled Data Log Enabled Yes Data Log Location F Program Files PwerChute PwrChute dat Select the Data Log Maximum 5000 KB Data Logging interval 60 Seconds Yes Error Log Location F Program Files PwerChute PwrChute err Select the Error Log Maximum Shutdown Delay Admin Shutdown Delay 5000 KB 30 Seconds 30 Seconds UPS Installation and Configuration Guide 22 Chapter 1 Uninterruptable Power Supply UPS Overview P0607274 03 23 Chapter 1 Install and initialize the Uninterruptable Power Supply This section describes how to install and initialize the Uninterruptable power supply UPS on the Business Communications Manager BCM 200 400 and 1000 models Use the procedure in this section to perform a first time UPS installation on your Business Communicat
Download Pdf Manuals
Related Search