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Avaya Business Communications Manager Telephone User's Manual

1. query the state of any room The system changes the state of occupied rooms to Needs service on a daily basis at a set time as configured in the system Maintenance personnel program the condition of the room to Service done when service in the room is complete The front desk attendant can query or program the condition of a room with an HS admin set The system automatically assigns the status of a room to Heeds sruc when a Room occupancy status changes from occupied to Vacant Page 5 To update the Room condition using a room set Room condition 1 Press 6 on a system telephone or press Link 7 6 on Room set an analog telephone 2 At the prompt enter the status of the room 3 Press on the dial pad to indicate Set ta sru dane If required enter the Room condition password or Press on the dial pad to indicate Set to needs srw If required enter the Room condition password 4 The display shows Set to sry done or Set to needs srw Room To update or query the Room condition using an HS admin set condition HS admin set Press eJ B 7 8 on a two line display system telephone If configured the display shows Fassword Enter the Desk admin password The display shows Cd of rm Enter the room number and press OK The display shows rrrrrillacant Press the CHANGE display key and select the required status for the room set if the room is occupied select Srvc done or Heeds sr
2. NORTEL NETWORKS Business Communications Manager Hospitality Features Card 2001 Nortel Networks P0941622 Issue 01 Hospitality features This card shows the Business Series Terminals buttons The table below shows which buttons to use on the different types of Nortel Networks telephones Button Name T7100 T7208 M7100 M7208 M7100N M7208N T7316 M7310 M7324 M7310N M7324N Feature Ce Fx Hold gt Volume Control 7 T me 9 amp Release gt Hospitality Services HS is a group of features that increases the value of the system in small to medium sized facilities such as hotels motels or hospitals In a hotel setting guests gain improved services through immediate access to basic functions like wake up service or reminders and accurate tracking of the room s service requirements System telephones are classified as one of three types of sets Common set A common set can be a telephone found in a lobby office or common area It is not associated with a room and does not have access to all of the hospitality services features Any system telephone or analog telephone connected to an Analog Terminal Adapter ATA or an Analog Station Module ASM Room set A Room set is a set assigned to a room lt can be any system telephone or an analog telephone connected to anATA or an ASM Up to five sets can be assig
3. c if the room is vacant select Vacant or Heeds sruc The default setting is Vacant 5 To update or query other room sets press the FIND or HEXT display key and return to step 3 If there are no more room sets updates or queries press the button to exit programming BR ND Room occupancy e 8 17 0 The Room occupancy RO feature allows front desk operators to assign dialing restrictions to room sets and also works with the Room condition RC feature Dialing restrictions for room sets are defined in system programming The RO feature does not apply to common sets To access the Room Occupancy feature and assign the state of a room set 1 Press 8 8 7 on a two line display system telephone 2 If configured the display shows Fassword Enter the Desk admin password 3 The display shows Oc of rm Enter the room number and press OK 4 The display shows rrrrrillacant Press the CHANGE display key and select the required status for the room set Vacant Basic Mid or Full The default setting is Vacant 5 To program other rooms press the FIND or NEST display key and return to step 3 If no more rooms require programming press the button to exit programming Programming a room to Vacant state cancels any outstanding alarms Hospitality passwords The Hospitality Services feature allows for two types of passwords to access different areas of Hospi
4. e an Alarm time for any room on the system cancel an Alarm pending for any room on the system To program the Alarm time for a room with the HS admin alarm feature 1 Press on a two line display system telephone 2 If configured the display shows Fassuardi Enter the Desk admin password 3 The display shows Al of rm Enter the room number 4 Press WIEW The display shows Alrm 47 48am OFF If the alarm time is correct press the ON OFF display key to activate the alarm 5 Enter a four digit alarm time If the 24 hour format is used hour 00 to 23 and minutes 00 to 59 no confirmation is required The display shows Alarm hhimm OH If the 12 hour format is used the display shows the four digit time plus AM or Phi Press the AN or Fr display key The display shows Alarm hhimm am or rm OM 6 Press the button to exit programming Room condition Room set 2 8 7 6 HS admin set e The Room condition RC feature allows users to exchange information about the serviced state of a room The RC feature is available from a room set or an HS admin set Room sets can e set the associated room s state to Service done 3rwc done e set the associated room s state to Needs service Heeds src e query the state of the associated room on a set with a display HS admin sets can e set any rooms state to Service done 5ruc done set any room s state to Needs service Heeds src
5. ned to the same room they all share same room number Hospitality Services HS admin set e AN HS admin set is any two line display system telephone AN HS admin set can be programmed to require a user to enter the Desk admin password before access to HS admin features is granted Note Initial configuration of sets is programmed in system programming Page 3 Alarm time 8 6 7 6 Cancel Ce The Alarm time feature provides an alarm clock capability on system set and analog telephones connected to anATA or an ASM Both room sets and common sets can be programmed to sound an audible alert at a requested time One Alarm time within a 24 hour period is programmable on a room or common set and must be reset daily When the alarm sounds all sets in a given room alert Canceling the alarm on any set cancels the alarm on all the sets in the room A new Alarm time entered on a room or common set overwrites any alarm set previously To program the Alarm time feature on an system telephone 1 Press 8 7 6 The display shows Alrm 07 00am OFF If the alarm time is correct press OH OFF The display shows Alrm a7ia am ON Press DOME to exit or To enter a new alarm time press CHG The display shows Enter timet Enter a new 4 digit alarm time If the 24 hour clock format is used hour 00 to 23 and minutes 00 to 59 no confirmation is required The display shows Alarm OH Khamm If the 12 hour format i
6. s used the display shows HHimm AM or PM Press the AM or FH display key The display shows Alarm OH hhimm Alarm time analog phone To program the Alarm time feature on an analog telephone 1 Press Link BJ Z 6J A tone sounds 2 Enter a 4 digit alarm time If the 24 hour clock format is used hour 00 to 23 and minutes 00 to 59 a tone sounds If the 12 hour format is used press to select am or to select pm A tone sounds At the selected times sets in the room ring to wake up or remind the occupant of the next event or meeting Cancel the To cancel the Alarm time on a system telephone press Ce 6 alarm The display shows Alarm OFF To cancel the Alarm time on an analog telephone press Link 8 7 5 Turn off When a set rings at the selected time the occupant can release the Alarm ring as the alarm follows On a system telephone press any button except the button On an analog telephone lift and replace the handset back into position Page 4 Alarm time HS admin set Be Only an HS admin set can use the Hospitality Services admin alarm feature The HS admin alarm feature is room oriented only it does not control the alarms on common sets The HS admin alarm feature can query the current or last alarm time set for a room overwrite previous Alarm time programming for a room on the system assign an Alarm time for any room on the system chang
7. tality programming e The Desk password is used to access all Hospitality Services admin features The Room condition password controls the ability to change the room condition Default passwords are created and changed in system programming Page 6

Avaya Business Communications Manager Telephone User's Manual

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