Avaya 4600 Series IP Telephones Application Note
Contents
1. display screen on the IP Telephones to deliver data integrated web applications to the users eCLIC consists of two components eCLIC Server and eCLIC Editor The eCLIC Server is a web application platform that e Collects analyzes and presents data to the Avaya IP Telephones e Manages the data exchange between the different phone models e Integrates with other systems such as Property Management Systems PMS and Enterprise Resource Planning ERP systems In this release the eCLIC server serves web pages for 4630 phones only The home URL for the other 4600 Series IP Telephones must be set to a different URL Current features supported for non 4630 IP Telephones include receiving topline messages and web page push The eCLIC Editor is a design tool that aids in the development of web applications for the Avaya 4600 Series IP Telephones It is integrated into the web admin pages of the eCLIC Server The eCLIC Editor helps to reduce the cost of developing new web interfaces for the Avaya IP Telephone In this release applications developed with eCLIC Editor can only be used on the 4630 and 4630SW IP Telephones Future releases will include developing applications for all Avaya IP Telephones Figure 1 shows a sample network configuration consisting of Avaya 4610SW 4621SW 4622S W 4625SW and 4630SW IP Telephones and an eCLIC application server Note that actual network configurations may vary The Avaya 4610SW 4621S W 4622SW 46252. 3 1 2 RO13x 01 2 632 1 Avaya G350 Media Gateway Firmware V25 28 0 Avaya 4600 series IP telephones 4610SW R2 4 4621SW R2 4 4622SW R2 4 4625SW R2 5 4630 R2 0 3 Avaya C364T PWR Converged Stackable Switch 4 3 12 JADS Comm eCLIC 1 0 JC Reviewed Solution amp Interoperability Test Lab Application Notes 3 of 9 SPOC 9 21 2006 2006 Avaya Inc All Rights Reserved eCLIC doc 3 Configure Web Access on Avaya IP Telephones Step Description 1 In the 46xxsettings txt file on the Microsoft IIS server enter the following line in the 4610 4621 4622 and 4625 IP Telephone settings sections SET TPSLIST 10 1 20 105 SET SUBSCRIBELIST http 10 1 20 105 eCLIC package subscribe asp Note 10 1 20 105 is the IP address of the eCLIC application server 2 In the same 46xxsettings txt file on the Microsoft IS server enter the following line in the 4630 IP Telephone settings sections SET WEBHOME http 10 1 20 105 eCLIC package 4630 html Note 10 1 20 105 is the IP address of the eCLIC application server 3 Reboot the IP telephones After the IP telephones complete rebooting press the Web soft key and verify that the eCLIC application screen appears on the telephone displays 4 Create JADS Comm eCLIC Users This section describes the steps for creating users for the eCLIC application only Development and deployment of web applications is beyond the scope of these Application Notes Step Des
3. 5 233 507 Issue 3 April 2006 The following document is available in the JADS Comm eCLIC 1 0 CDROM e eCLIC Server User Guide JC Reviewed Solution amp Interoperability Test Lab Application Notes 8 of 9 SPOC 9 21 2006 2006 Avaya Inc All Rights Reserved eCLIC doc 2006 Avaya Inc All Rights Reserved Avaya and the Avaya Logo are trademarks of Avaya Inc All trademarks identified by and are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners The information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be accurate and dependable but are presented without express or implied warranty Users are responsible for their application of any products specified in these Application Notes Please e mail any questions or comments pertaining to these Application Notes along with the full title name and filename located in the lower right corner directly to the Avaya DeveloperConnection Program at devconnect avaya com JC Reviewed Solution amp Interoperability Test Lab Application Notes 9 of 9 SPOC 9 21 2006 2006 Avaya Inc All Rights Reserved eCLIC doc
4. AVAYA Avaya Solution amp Interoperability Test Lab Application Notes for JADS Comm eCLIC with Avaya 4600 Series IP Telephone Web Browsers Issue 1 0 Abstract These Application Notes describe a compliance tested configuration comprised of Avaya web browser enabled 4600 Series IP Telephones and JADS Comm eCLIC eCLIC is a web based application that may be accessed through the web browser interfaces of the IP Telephones eCLIC takes advantage of the display screen on the IP Telephones to deliver data integrated web applications to the users During compliance testing eCLIC features and functionality were successfully exercised from the web browser interfaces of the Avaya 4630SW IP Telephones and Microsoft Internet Explorer Information in these Application Notes was obtained through compliance testing and additional technical discussions Testing was conducted via the DeveloperConnection Program at the Avaya Solution and Interoperability Test Lab JC Reviewed Solution amp Interoperability Test Lab Application Notes 1 of 9 SPOC 9 21 2006 2006 Avaya Inc All Rights Reserved eCLIC doc 1 Introduction These Application Notes describe the compliance tested configuration used to validate Avaya web browser enabled 4600 Series IP Telephones and JADS Comm eCLIC 1 0 eCLIC is a web based application that may be accessed through the web browser interfaces of the IP Telephones and Microsoft Internet Explorer eCLIC takes advantage of the
5. SW and 4630SW IP Telephones obtain firmware updates and web related settings from the Microsoft Internet Information Services IIS 5 0 residing on the eCLIC application server The administrator runs Microsoft Internet Explorer on the PC to administer the eCLIC application server Users run Microsoft Internet Explorer on the PCs to exercise the features of the eCLIC application The Avaya S8300B Media Server Avaya G350 Media Gateway and Avaya C364T PWR Converged Stackable Switch support the verification and illustration of the solution and are not discussed in these Application Notes JC Reviewed Solution amp Interoperability Test Lab Application Notes 2 of 9 SPOC 9 21 2006 2006 Avaya Inc All Rights Reserved eCLIC doc Windows 2000 Server running eCLIC application and Microsoft IIS 5 0 IP 10 1 20 105 8300B Media Berver running Avaya Communigation Manager in Administrator PC running G350 Media Gateway Microsoft Internet Explorer Avaya C364T PWR Converged Stackable Switch User PCs running Microsoft Internet Explorer Avaya 4610SW Avaya 4621SW Avaya 4622SW Avaya 4625SW Avaya 4630SW IP Telephone IP Telephone IP Telephone IP Telephone IP Telephone Figure 1 JADS Comm eCLIC with Avaya IP Telephones 2 Equipment and Software Validated The following equipment and software were used for the sample configuration provided Equipment Software Firmware Avaya S8300B Media Server
6. cription 1 On the Administrator PC open Microsoft Internet Explorer and enter the URL http 10 1 20 105 eCLIC main html Enter the appropriate credentials and click Login JC Reviewed Solution amp Interoperability Test Lab Application Notes 4 of 9 SPOC 9 21 2006 2006 Avaya Inc All Rights Reserved eCLIC doc Step Description 2 In the main page that follows click the button Authority to display the page to add new users Bbw ooo 3 Right click on the picture JADS Comm and click New Department GBWEGGEBweeG coo 7 43 New Account JC Reviewed SPOC 9 21 2006 Solution amp Interoperability Test Lab Application Notes 5of9 2006 Avaya Inc All Rights Reserved eCLIC doc Step Description 4 Click on New Department to display a textbox to change the department name Enter an appropriate name for example Sales and click Save 5 Right click on the Department Sales created in Step 4 and click New Account JC Reviewed Solution amp Interoperability Test Lab Application Notes 6 of 9 SPOC 9 21 2006 2006 Avaya Inc All Rights Reserved eCLIC doc Step Description 6 Expand Sales and click on New Account to edit the properties Specify the ID Password C Name First Name Last Name Sex Language Title Mobile Ext and E mail ID and Password are used by the user to log in to the web interface th
7. hort messages sent using Internet Explorer were delivered at the correct time and were received and displayed correctly on the 4610SW 4621SW 4622SW 4625SW and 4630SW IP Telephones 5 2 Test Results All test cases passed successfully 5 3 Verification Steps The following steps may be used to verify communication between eCLIC and Avaya web browser enabled IP Telephones and to check the configuration 1 Ping each Avaya web browser enabled IP Telephone from the eCLIC server to verify connectivity 2 On the 4630SW IP telephone log into the eCLIC web application and exercise the menus and hyperlinks and perform eCLIC application actions 3 From a PC start Microsoft Internet Explorer and login to an account with the privilege to send messages Send a short message to a 4600 Series IP Telephone other than the 4630SW and verify that the message is received and displayed correctly 6 Support For technical support on JADS Comm eCLIC contact the JADS Comm Support Team at e Phone 886 2 66023820 e Email paul_l telesys com tw 7 Conclusion These Application Notes illustrate a compliance tested configuration comprised of Avaya web browser enabled 4600 Series IP Telephones and eCLIC 1 0 All feature functionality test cases were completed successfully 8 Additional References Product documentation for Avaya products may be found at http support avaya com e 4600 Series IP Telephone LAN Administrator Guide Document ID 55
8. rough Microsoft Internet Explorer and through the Avaya 4630SW IP Telephone web interface Check Short Message to enable the user to send short messages to other users IP Telephone Click Save Boe S O iom Doe 5 Interoperability Compliance Testing The interoperability compliance testing included feature functionality testing The feature functionality testing evaluated the features of the eCLIC Server application on both the Avaya IP Telephone web browser interfaces and Microsoft Internet Explorer Sample web applications were developed and deployed using eCLIC Editor and tested on the Avaya 4630SW IP Telephone web browser interface 5 1 General Test Approach The general test approach for eCLIC was to exercise the menus and hyperlinks and perform web application actions from the Avaya 4630SW IP Telephones web browser interface and Microsoft Internet Explorer The main objectives were to verify that e Web applications developed using eCLIC Editor displayed and functioned correctly on the 4630SW IP Telephone The web applications included static HTML web pages data retrieval from database and click to dial functionality JC Reviewed Solution amp Interoperability Test Lab Application Notes 7 of 9 SPOC 9 21 2006 2006 Avaya Inc All Rights Reserved eCLIC doc e Short messages sent using Internet Explorer were received and displayed correctly on the 4610SW 4621SW 4622SW 4625SW and 4630SW IP Telephones Scheduled s
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