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Avaya 1210 User Guide

1. 75 Using the telephone 75 Using the soft 75 reiese ee ec tee ead Ha Sa TT 76 Using Om hook dialing iui uiua id Rh aai 76 Using On hook dialing 2 lt iicge dence me x RES 77 Using Handsfree 78 Using Predial TT ud ds were enade einat Activating Ring Again sscsus em 81 Using Last Number 83 Using Speed Call TOME C Using System Speed Call 85 Answering a call ep 85 Managing calls during a call com BO Umg Cal Hol bes 86 Usma Call WAG acc sa ace icgace xinh ata e 87 Transferring a call TOR Toc ME OO Using Timed Reminder Recall 89 Using Attendant 90 Listing Cal PAK 5nd rede aUe S RUBROS canes eee 91 Recording a Calling Party Caller Number 93 Displaying call details Ce dq nci 94 Managing calls while away from your desk 94 Using Gall 94 Using Internal Call Forward To 96 Using Remote Call 97 Managing multiparty calls 100 Using Call Join TO E
2. Probable cause Action entered Invalid ID 1 Incorrect User ID Enter correct User ID entered User ID is not in Notify system Gatekeeper database administrator Invalid ID 2 Incorrect User ID Enter correct User ID entered Invalid ID 3 Incorrect User ID Enter correct User ID User ID in Gatekeeper database points to originating Call Server Notify system administrator Locked from Login Three failed attempts to enter the correct Station Control Password Wait one hour for the lock to clear automatically or notify system administrator to clear lock Permission Denied 1 Remote IP Deskphone has no Station Control Password Notify system administrator Troubleshooting your Avaya 1210 IP Deskphone Table 10 Troubleshooting Virtual Office Part 3 of 4 Probable cause Action message Permission Incorrect User ID Enter correct User ID Denied 3 entered Remote IP Deskphone Notify system has no Station Control administrator Password Permission Incorrect User ID Enter correct User ID Denied 4 entered Attempt to log on to a Go to an Avaya 1120E remote Avaya 1120E IP IP Deskphone or an Deskphone or an Avaya 2050 IP Avaya 2050 IP Softphone and try Softphone from an again or consult your Avaya 140E IP local system Deskphone some administrator restrictions apply P
3. 51 Viewing IP Deskphone 52 Performing diagnostics DE qd waked dedu wo Selecting a ring type 54 Enabling or disabling Call 55 Enabling OnHook Default 56 Configuring Live Dialpad ere a eee D6 Configuring Caller ID display order 57 Configuring Normal mode indication 58 Advanced features 45 5 59 Managing your Station Control Password 60 Assigning an SCPW a esras ura ke RR ERR Xx 60 Configuring an Electronic Lock on your IP Deskphone 61 Locking your Avaya 1210 IP Deskphone 61 Unlocking your Avaya 1210 IP Deskphone 62 Configuring the Local Tools menu 63 1 Preferences T mead TETIN 66 2 Local DisgnostoS 67 3 Network Configuration 68 4 LOCK Menu Tm bus TIT 68 Using Virbial ues sek rr eR Rem n 68 Logging to Virtual Office 70 Using Virtual Office on your remote IP Deskphone 71 Using Virtual Office on your office IP Deskphone 72 Emergency calls on your Remote IP Deskphone 73 Operating your Avaya 1210 IP Deskphone 75 Entering and
4. DUM Setting up Conference Call 100 Using Conferee Selectable Display 101 Using Group Call vere 103 Managing calls while busy at work 105 Using Make Set 105 Hotel applications so iii sa ed bb aed une di aidan dran 106 Configuring Automatic Wake Up 106 Paging festules 108 Using Call Page Connect to an announcement 108 Using Radio Page ascen 109 Miscellaneous Call Features Charging a call or charging a forced call 111 Using Privacy 115 Using External Server Applications 115 Troubleshooting your Avaya 1210 IP Deskphone 116 SERI EINIGE ce a Ra he ao a op OR QU dra Ri CA dE 116 Flexible Feature Codes TU Quick Reference Rn 122 Feature 226522 Fees Re REX Rake 122 Legand ona dace qax a oed RC dope ER d ORO ava A dA 122 Services Menu 123 Third party terms 2 d ux dun E 124 Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nav 20101 ss ossa oes 124 c CTETUR m Eie m asan Pedo aoc Ic 132 Eo Cora actione ddr ds der C
5. 24 gt LEV ay TRAE AS HRP oL PSV ET Buh cio ELT FER Jurisdiction Standard Description United States UL 60950 1 ITE equipment Safety Part 1 General requirements Canada CSA 60950 1 03 ITE equipment Safety Part 1 General requirements European EN 60950 1 ITE equipment Safety Part 1 Community A11 General requirements Australia New AS NZS Safety of Information Technology Zealand 60950 1 2003 Equipment Other Safety Approvals IEC 60950 1 ITE equipment Safety Part 1 General requirements Table 1 on page 18 shows the EMC compliance for various jurisdictions Table 1 EMC compliance for various jurisdictions Part 1 of 2 Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions FCC Rules Part 15 for Radio Frequency Devices ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia New CISPR 22 Class B Emissions Information Zealand technology equipment Radio disturbance Regulatory and safety information Table 1 EMC compliance for various jurisdictions Part 2 of 2 Jurisdiction European Community Standard EN 55022 EN 55024 EN 61000 3 2 EN 61000 3 3 VCCI MIC KN22 MIC KN24 Description Class B Emissions Information technology equipment Radio disturbance Information technology equipment Immunity ch
6. 3 1 Lift the handset 2 Dial the Electronic Lock Deactivate FFC 3 Dial your Station Control Password Advanced features 4 If you dial locally press the Goodbye key Goodbye or or If you dial the FCC remotely dial your DN Configuring the Local Tools menu Your Avaya 1210 IP Deskphone has both local and server based telephone tools and features This section discusses the various tools and features available locally on your Avaya 1210 IP Deskphone CAUTION Many of the options discussed in this section are for administrator use only Do not make changes unless you are instructed by an administrator Note Your system administrator can establish a password for the Local Tools menu If the password is enabled and you attempt to access the Local Tools menu a password prompt dialog box appears Use dial pad to type the correct password and then press the Enter key The Local Tools menu appears If the menu does not appear contact your system administrator You can access the Local tools and features through the Local Tools menu The Local Tools menu provides the following menu options 1 Preferences on page 66 2 Local Diagnostics on page 67 3 Network Configuration on page 68 4 Lock Menu on page 68 Advanced features If a menu command has a number in front of it you can select the command by pressing the associated key on the dialpad F
7. 135 der Pre PEE RA TIE creer ee ee 136 oy SORA ERU RR a hee ape 137 Ker ci owed saxa S DR eee 4e IR 139 CDD TP uo ceu edam AER iden aeg So dolo 140 Ves TUI 2o ea 4 e had dE ROCA 141 Libjpeg lason bista 142 Welcome Your Avaya 1210 IP Deskphone brings voice and data to your desktop Avaya 1210 IP Deskphone can directly connect to a Local Area Network LAN through an Ethernet connection This guide contains the following topics Using your Avaya 1210 IP Deskphone on page 28 Installing your Avaya 1210 IP Deskphone on page 39 Advanced features on page 59 e Operating your Avaya 1210 IP Deskphone on page 75 Troubleshooting your Avaya 1210 IP Deskphone on page 116 In this guide self labeled line or programmable feature key labels appear beside the keys and context sensitive soft key labels appear directly above the keys Feature overview Your Avaya 1210 IP Deskphone supports the following features four context sensitive soft keys self labeled Note Context sensitive soft keys are Avaya Communication Server dependent Some IP Deskphones are not configured to support context sensitive soft key functionality Contact your system administrator for further details Sixcall processing fixed keys Hold Goodbye Mute Headset Handsfree thre
8. 2 Press the Headset key Switching from handsfree to headset Use the following procedure to switch from handsfree to headset 1 Press the Headset key Using Predial Use the Predial feature to enter preview and edit numbers before you make a call Making a call Use the following procedure to make a call using the Predial feature 1 Enter the number to be dialed hadi 2 Press a Handsfree key 4 3 Liftthe Handset when the called party Te answers or Begin to speak You are in handsfree mode Operating your Avaya 1210 IP Deskphone Editing a Predial number Use the following procedure to edit a Predial number 1 Use the dialpad to enter the number Clear No 2 To erase all numbers press the Clear ms Reenter the numbers to dial or To change one number at a time press the Delete soft key to backspace Re enter the number 3 Press a Handsfree key to dial the number Activating Ring Again Use the Ring Again feature to automatically redial the number if you receive a busy tone or if your called party does not answer Your IP Deskphone rings when the person you called becomes available Activating Ring Again Use the following procedure to activate Ring Again 1 Dial a number The called party does not answer or you receive a busy tone Operating your Avaya 1210 IP Deskphone Ring Again 2 Press the Ring Again soft key or Enter the Ring
9. 2 At the prompt enter a one two three digit code 0 999 If required dial the access code 4 Enter the phone number internal external or long distance number SpcCtl 5 Press the SpcCtl soft key again to save the code and number The flashing icon turns off Making a call using Speed Call Use the following procedure to make a call using Speed Call a 1 Lift the handset SpcCtl 2 Press the SpcCtl soft key 3 Dial the Speed Call code to automatically dial the number Operating your Avaya 1210 IP Deskphone Using System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your IP Deskphone 2 SScUsr SScCIl Lu Answering a call Lift the handset Press the System Speed Call soft key or Press the System Speed Call Controller SScCtl soft key Dial the Speed Call code to automatically dial the number Each incoming call causes the IP Deskphone to ring the LCD indicator beside the line DN key to flash and the Message Indicator lamp to flash Crd or or Lift the handset or Press the Handsfree button on the left side of the handset or Operating your Avaya 1210 IP Deskphone Press the Headset key if a headset is connected to your IP Deskphone Managing calls during a call You can use the following features during a call e Using
10. BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence END OF TERMS AND CONDITIONS Zlib The following component is licensed under zlib license Zlib 1 2 1 Zlib License zlib h interface of the zlib general purpose compression library version 1 2 4 March 14th 2010 Copyright C 1995 2010 Jean loup Gailly and Mark Adler This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute
11. IP Network Statistics View reports about network operation 67 IP Set and DHCP Information View reports about Avaya 1210 IP Deskphone and DHCP operation 67 L Last Number Redial 83 License Information View licens es information 67 Local Area Network LAN 14 Local Diagnostics 67 Local Dialpad Tone 51 Logging off Virtual Office 73 Logging on to Virtual Office 70 Making a call 76 Managing calls during a call 86 Managing calls while away from your desk 94 Managing calls while busy at work 105 Managing multiparty calls 100 Managing your Station Control Password 60 Meet me page 109 Message key 146 Message waiting indicator 33 149 Miscellaneous Call Features 111 More key 30 Muting a handsfree call 79 N Navigation keys 32 146 Off hook 147 One Button Page configuring 41 On hook dialing 77 Override a busy signal 109 Paging tone 147 Password Admin 34 Performing Diagnostics 53 Placing a call on hold 86 Power over Ethernet 15 Privacy Release 115 R Radio Page 109 Regulatory and safety information 17 Retrieving a call on hold 87 Ringback ring tone 147 S Selecting a language 49 Selecting a local dialpad tone 51 Services key 33 35 147 Shared Directory Numbers 147 Soft keys self labeled 148 Speaker key 31 88 100 Special dial tone 148 Special Prefix code SPRE 148 Station Control Password SCPW 149 Status Messages 149 Switchhook 149 Switching fr
12. See SIP registrar Ringback ring tone A sound indicating that a call you have made is ringing at its destination Services key A fixed key used to access options such as Telephone Options Password Admin Virtual Office Login Virtual Office Logout Test Local Mode and Resume Normal Mode Shared Directory Number A DN extension that is shared by two or more persons Terms you should know SIP Session Initiation Protocol This is the call control protocol used by your telephone SIP Proxy Server A device on the network that acts on behalf of your telephone translating and routing call control messages SIP Registrar A device on the network that manages user location information SIP Uri Analogous to a telephone number e g SIP rhood example net In fact a URI may contain what at least appears to be a telephone number e g sip 14085550100 172 16 0 222 Special Prefix code SPRE Special codes entered using the dialpad followed by a two digit access code that enable features for example Call Forward All Calls requires entry of SPRE code 74 Soft keys A set of keys programmed by your system administrator These four keys directly below the display area have four programmable layers These keys are also used to configure parameters in the Telephone Options menu Speakerphone Mode The speaker and microphone in the base are in use instead of the equivalent components in the handset or headset S
13. Table 3 lists EMC compliance for various jurisdictions Table 3 EMC compliance Jurisdiction United States Standard FCC CFR 47 Part 15 Description Class A Emissions FCC Rules for Radio Frequency Devices see Notes 1 and 2 Canada ICES 003 Class A Emissions Interference Causing Equipment Standard Digital Apparatus Australia New Zealand AS NZS 3548 CISPR 22 Class A Emissions Information technology equipment Radio disturbance European Community EN 55022 Class A Emissions Information technology equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of th
14. the authorized activation or authorized usage level solely for the purpose specified in the Documentation and solely as embedded in for execution on or in the event the applicable Documentation permits installation on non Avaya equipment for communication with Avaya equipment Charges for Heritage Nortel Software may be based on extent of activation or use authorized as specified in an order or invoice Copyright Except where expressly stated otherwise no use should be made of materials on this site the Documentation Software or hardware provided by Avaya All content on this site the documentation and the Product provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software unless expressly authorized by Avaya Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third party components Third Party Components mean certain software programs or portions thereof included in the Software that may contain software inclu
15. Again Activate Flexible or Feature Code Calling a Ring Again party after notification Use the following procedure to call a Ring Again party after notification 6 a a 1 After you receive the notification ring lift the handset or if you use the headset or are in handsfree mode go to step 2 Ring Again 2 Press the Ring Again soft key to automatically dial the number Deactivating Ring Again before notification Use the following procedure to deactivate Ring Again Ring Again 1 Press the Ring Again soft key a second time or Press the Ring Again Deactivate FFC Operating your Avaya 1210 IP Deskphone Using Last Number Redial Use the Last Number Redial feature to automatically redial the most recently dialed number if this feature is configured on your IP Deskphone Redial or Redial Using Speed Call To redial using the handset lift the handset and press the Redial soft key To redial without lifting the handset press the Handsfree key and then press the Redial soft key Use the Speed Call feature to place internal and external calls by dialing a one two or three digit code You can store edit and automatically dial frequently called phone numbers Storing a Speed Call number Use the following procedure to store a Speed Call number SpcCtl Press the SpcCtl soft key The triangular icon flashes to indicate programming mode Operating your Avaya 1210 IP Deskphone
16. Communication Server 1000 Release 5 5 for UNIStim 3 0 April 2008 Standard 01 08 This document is up issued to support Communication Server 1000 Release 5 5 April 2008 Standard 01 07 This document is up issued to support Communication Server 1000 Release 5 5 February 2008 Standard 01 06 This document is up issued to support Communication Server 1000 Release 5 5 and to contain updates to the links in the document February 2008 Standard 01 05 This document is up issued to support Communication Server 1000 Release 5 5 and to contain updates to the images Revision history January 2008 Standard 01 04 This document is up issued to support Communication Server 1000 Release 5 5 and to contain updates to the document December 2007 Standard 01 03 This document is up issued to support Communication Server 1000 Release 5 5 and to contain updates to the document December 2007 Standard 01 02 This document is up issued to support Communication Server 1000 Release 5 5 and to reflect changes to the images December 2007 Standard 01 01 This document is issued to support Communication Server 1000 Release 5 5 Revision history Contents eu etes or 14 glo 14 Regulatory and safety information 17 DenAn regulatory notice for Japan TNT TE 24 Customer SEMVICE sssini sedan 26 Using
17. FFC m Operating your Avaya 1210 IP Deskphone Hotel applications Hotel applications are a group of hospitality features that increase the value of the Avaya 1210 IP Deskphone In a hotel environment guests can access the following service e Configuring Automatic Wake Up on page 106 Configuring Automatic Wake Up Use the Automatic Wake Up feature to receive a timed reminder call You can program your IP Deskphone to automatically place a call at a predetermined time When you answer the call prerecorded music plays for 30 seconds followed by a prerecorded announcement or the attendant on the line Entering Automatic Wake Up call Use the following procedure to enter Automatic Wake Up call 1 Liftthe handset 2 Dialthe Automatic Wake Up Request FFC 3 Dial the Automatic Wake Up time in a 24 hour time format hhmm You hear a tone to confirm your entered time To enter the time in a 24 hour time format enter the hours followed by the minutes For example to configure the time to 7 30 a m enter 0730 to configure it to 9 45 p m enter 2145 Operating your Avaya 1210 IP Deskphone 4 Press the Goodbye key Goodbye Cancelling Automatic Wake Up call Use the following procedure to cancel Automatic Wake Up call a 1 Lift the handset 2 Dial Automatic Wake Up Quit FFC 3 Press the Goodbye key Goodbye Verifying Automatic Wake Up call Use the follow
18. Press the Up Down keys to scroll up or down and then select the desired language for example German Deutsche Note You cannot install some languages on your IP Deskphone Contact your system administrator for additional information about available languages Basic features 3 Press the Select soft key to save the Select Cancel desired language and return to the Telephone Options menu or Press the Cancel soft key to cancel the modifications Selecting date and time format Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks Use the following procedure to select a date and time format 1 Press the Services key select Telephone Options and then select Services Date Time 2 Press the Up Down keys to scroll up or down and then select the desired format Sample formats appear on the upper right side of the display area 3 Press the Select soft key to save the Select Cancel format and return to the A or eA Telephone Options menu or Press the Cancel soft key to cancel the modifications Basic features Accessing display diagnostics The Display diagnostics command tests the IP Deskphone display screen and indicator lights Use the following procedure to use Display diagnostics 1 Press the Services key select Telephone Options and then select Services Display Diagnostics 2 Press the Up Down keys to scro
19. Table 9 Editing soft key description Part 2 of 2 Soft key Description Case Switch the next character to either uppercase or lowercase Delete Backspace one character Done Select Enter Application dependent More Access additional soft keys Making a call This section describes the various ways you can make a call from your Avaya 1210 IP Deskphone Using Off hook dialing on page 76 Using On hook dialing on page 77 Using Handsfree dialing on page 78 Using Predial on page 80 Using Last Number Redial on page 83 Using Speed Call on page 83 Using System Speed Call on page 85 Using Off hook dialing Perform the following steps to make a call by using the handset C d 1 Lift the handset 2 Dial the number Operating your Avaya 1210 IP Deskphone 3 or Goodbye 3 To terminate the call return the handset to the cradle or Press the Goodbye key Using On hook dialing Perform the following steps to make a call without lifting the handset gt a gt a Eo Goodbye 1 Leave the handset in the cradle 2 Press the Handsfree key 3 When the dial tone sounds dial the number 4 When the called party answers lift the handset 5 terminate the call return the handset to the cradle or Press the Goodbye key Operating your Avaya 1210 IP Deskphone Using Handsfree dia
20. accept NO LIABILITY for damages of any kind These conditions apply to any software derived from or based on the code not just to the unmodified library If you use our work you ought to acknowledge us Permission is NOT granted for the use of any IJG author s name or company name in advertising or publicity relating to this software or products derived from it This software may be referred to only as the Independent JPEG Group s software We specifically permit and encourage the use of this software as the basis of commercial products provided that all warranty or liability claims are assumed by the product vendor END OF TERMS AND CONDITIONS Terms you should know Terms you should know Avaya Communication Server 1000 Your office communication system Calling Party Name Display Information appearing on the LCD display screen such as the caller s name and phone number The system must have CPND enabled Category 5 Cat5 Cable and associated connecting hardware capable of transmitting at speeds up to 100 MHz used by 10BaseT 100BaseT4 100BaseTX Category 5e Cat5e Most Cat5 cable manufactured after 1996 also supports 1000BaseT GigE installations and is designated Cat 5e Catbe cable normally has four pairs of copper wire Category 6 Cat Cable and associated connecting hardware capable of transmitting at speeds up to 200 MHz Designed specifically to support 1000BaseT GigE it is al
21. all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical
22. code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core 2openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project Third party terms 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHA
23. com scroll to the bottom of the page and select Contact Avaya Support Revision history March 2013 Standard 07 01 This document is up issued to support Avaya Communication Server 1000 Release 7 6 May 2011 Standard 06 04 This document is up issued to reflect changes in global power supply information March 2011 Standard 06 03 This document is up issued to reflect changes in the procedures for cancelling Call Forward December 2010 Standard 06 02 This document is up issued to support UNIStim 5 0 and Avaya Communication Server 1000 Release 7 5 October 2010 Standard 06 01 This document is up issued to support UNIStim 5 0 and Avaya Communication Server 1000 Release 7 5 July 2010 Standard 05 02 This document is up issued to support CS 1000 Release 7 0 Rebranding done June 2010 Standard 05 01 This document is up issued to support CS 1000 Release 7 0 October 2009 Standard 04 01 Because of the similarity between Communication Server 1000 Release 6 0 and Release 5 5 for Revision history UNIStim 4 0 features UNIStim 4 0 Release 6 0 documentation is also used for Release 5 5 May 2009 Standard 03 01 This document is up issued to support CS 1000 Release 6 0 February 2009 Standard 02 02 This document is up issued to support CS 1000 Release 5 5 UNIStim 3 0 This document reflects updates made to support the IP Phone 1210 April 2008 Standard 02 01 This document is up issued to support
24. conditions type show for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to signa copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program GnomovisionY which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License END OF TERMS AND CONDITIONS Third party terms OpenSSL The following component is licensed under OpenSSL license OpenSSL 0 9 7b OpenSSL License Copyright c 1998 2008 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source
25. dialpad Regulatory and safety information DenAn regulatory notice for Japan ses PH lt 7 WROCECCERCEALY iT F IL WRF ACT SISTED SB MIS AMT M aspe THES Melt aa Rite Sn CRASS TREE OA EC 8 FILI Ce SETS REORMACSSCEMHVET AMEN THIET HROBKE MO sel FRU CC US ROVPAERGEASHRMORALCESOEMBVET Z Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power cord AC adaptors shipped with the equipment or specified by Avaya to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury Connecting Power Use only Avaya approved Limited Power Source 48 VDC 520 mA FSP Group Inc Model FSP025 1AD207A with the IP Deskphone Connecting to the Local Area Network Severe damage to your IP Deskphone can occur if you plug the phone into an ISDN connection Consult your system administrator to ensure you plug your Avaya 1210 IP Deskphone into a 10 100 BaseT Ethernet jack Operation The earpiece and mouthpiece of the handset can attract and retain small objects Regulatory and safety information Location Avaya recommends that you install your Avaya 1210 IP Deskphone aw
26. distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Third party terms Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGR
27. how to customize the advanced features CAUTION Many of the options discussed in this section are for the system administrator only Do not make changes unless you are instructed by an administrator You and the system administrator can customize the following advanced features Password Admin Use the Password Admin menu to assign or modify the Station Control Password See Managing your Station Control Password on page 60 Electronic Lock Assign a lock on your phone to secure your phone and avoid misuse See Configuring an Electronic Lock on your IP Deskphone on page 61 Local Tools menu Use the Local Tools menu to configure personal preferences See Configuring the Local Tools menu on page 63 Virtual Office Login The Virtual Office Login menu can be configured on Avaya 1210 IP Deskphone Class of Service must be configured for the Virtual Office See Using Virtual Office on page 68 Note The Password Admin and Virtual Office Login menus are not available on all Avaya 1210 IP Deskphone phones Consult your system administrator Advanced features Managing your Station Control Password You can assign a Station Control Password SCPW to e lock your IP Deskphone and prevent the misuse of your IP Deskphone e Use password protected features Your system administrator defines your initial SCPW Contact your system administrator for detailed information Assigning an SCPW Use the follow
28. it freely subject to the following restrictions Third party terms 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software ina product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler END OF TERMS AND CONDITIONS Curl The following component is licensed under curl license Curl 7 15 1 Curl License COPYRIGHT AND PERMISSION NOTICE Copyright c 1996 2010 Daniel Stenberg lt daniel haxx se gt All rights reserved Permission to use copy modify and distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS INNO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALIN
29. procedure to answer a group call 1 Liftthe handset Note the following about notification tones f you are on a call and receive three 10 second tones this is the notification of a group call on your IP Deskphone f you are on a call on another line when a group call is made you receive a long tone through the handset or speaker f you are already on a conference call or another group call you do not receive notification of a group call Ending a group call Use the following procedure to end a group call 1 Press the Goodbye key Goodbye Note When the person who made the group call disconnects the call terminates for all members of the group However the members of the group call can disconnect from the call and not affect other members on the call Operating your Avaya 1210 IP Deskphone Managing calls while busy at work Using Make Set Busy Use the Make Set Busy feature to make your IP Deskphone appear busy to all callers Activating Make Set Busy Use the following procedure to activate Make Set Busy MakeSetBsy 1 Press the MakeSetBsy soft key i Lift the handset and enter the Make Set or EE Busy Activate FFC Deactivating Make Set Busy Use the following procedure to deactivate Make Set Busy MakeSetBsy 1 Press the MakeSetBsy soft key a second time to deactivate the feature or Lift the handset and enter the Make Set or Busy Deactivate
30. soft keys Figure 2 on page 29 shows the Avaya 1210 IP Deskphone LCD display Screen Figure 2 Avaya 1210 IP Deskphone display Upper display area information display 41 Lower display area key labels context sensilive soft Avaya 1210 IP Deskphone controls This section describes the controls on the Avaya 1210 IP Deskphone Depending on your geographic region the Avaya 1210 IP Deskphone includes key caps with English text labels In this document text in parentheses indicates the labels that appear on the key caps for example Services Using your Avaya 1210 IP Deskphone Fwd Fwd 40 Volume Volume Context sensitive soft keys are below the LCD The soft key label is dynamic and depends on the active feature The label length is a maximum of six characters A triangle before a soft key label indicates the feature is active Press the More key to access the next layer of context sensitive soft keys self labeled Use the Volume control buttons to adjust the volume of the ringer handset headset speaker and Handsfree features Press the upper button to increase the volume and press the lower button to decrease the volume Using your Avaya 1210 IP Deskphone Mute Handsfree Your Mute key functionality is enabled or disabled by your system administrator Contact your system administrator to determine if your Mute key is enabled If yo
31. up or down and then select one of the following On Off default 3 Press the Select soft key to save the Select Cancel configuration mE x Press the Cancel to cancel the modifications Configuring Caller ID display order Caller ID display order appears in 2 formats Number name default Number Use the following procedure to configure Caller ID display order 1 Press the Services key select Telephone Options and then select Caller ID display order 2 Press the Up Down navigation keys to scroll up or down and then select one of the following Number name default Name number Basic features 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Configuring Normal mode indication The Normal mode display indication can be On or Off when the IP Deskphone is in normal mode Use the following procedure to configure Normal mode indication 1 Press the Services key select Telephone Options and then select Normal mode indication 2 Press the Up Down navigation keys to scroll up or down and then select one of the following On Off 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Advanced features Advanced features You can customize features on your Avaya 1210 IP Deskphone to meet your requirements This section describes
32. voice mail message ply ply g More Display the next layer of soft keys Com Compose a voice mail message g Using your Avaya 1210 IP Deskphone Forwrd Forward the voice mail message to another telephone number Disconnect from the voice mail system Cycle back to the first layer of soft keys Voice mail soft keys are displayed e when you press the Messages Inbox key internal and external e when you dial the voice mail access number manually internal only Audio and text message broadcast The Avaya 1210 IP Deskphone can display special messages in the display area of your telephone and can play special audio messages through the speaker Your administrator broadcasts these messages which can be used to inform you of events like company news and weather bulletins The message can be preceded by an audio alert a series of beeps The Avaya 1210 IP Deskphone supports the following special messages top line up to three lines of text The displays of the first two lines alternate the third line displays continuously audio an audio message streams to the telephone When an audio message starts the Interrupt Screen displays While the audio message plays you can switch to your handset or headset to listen to the message Depending on the priority of the message the message can barge in during an active telephone call during an incoming call alert or when another message is playing You can also ca
33. 20 IP Yes with extra key restrictions Deskphone Advanced features Table 8 Virtual Office connection availability Part 2 of 2 Can I log on to wee bone Avaya 1210 IP Deskphone Avaya 1230 IP Yes with extra key restrictions Deskphone Avaya 2210 IP Yes with extra key restrictions Deskphone IP Phone 2211 Yes with extra key restrictions IP Phone 2212 Yes with extra key restrictions Logging in to Virtual Office If the IP Deskphone is configured for Virtual Office the Virtual soft key is displayed as shown in figure Virtual soft key Avaya 1210 IP Deskphone on page 70 Figure 4 Virtual soft key Avaya 1210 IP Deskphone Advanced features To activate Virtual Office from this IP Deskphone on your Office Urtuall 1 Press the Virtual soft key 2 Atthe prompt enter your user ID 3 Press the Enter key 4 At the prompt enter the home Station Control Password SCPW If the user ID is not found locally the message Locating Remote Server appears Note After three failed logon attempts wait for an hour before you try to log on again Alternatively contact your system administrator to reset your password For more information see Assigning an SCPW on page 60 IP Deskphone A successful logon transfers all the features time date and tones of your Office IP Deskphone to your Remote IP Deskphone Your Virtual Office session expires afte
34. A SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Heritage Nortel Software Heritage Nortel Software means the software that was acquired by Avaya as part of its purchase of the Nortel Enterprise Solutions Business in December 2009 The Heritage Nortel Software currently available for license from Avaya is the software contained within the list of Heritage Nortel Products located at http support avaya com licenseinfo under the link Heritage Nortel Products For Heritage Nortel Software Avaya grants Customer a license to use Heritage Nortel Software provided hereunder solely to the extent of
35. AM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS 15 WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program and you Third party terms want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistr
36. AVAYA Avaya 1210 IP Deskphone User Guide Avaya Communication Server 1000 Document Status Standard Document Version 07 01 Part Code NN43140 101 Date March 2013 AVAYA 2013 Avaya Inc All Rights Reserved Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Documentation means information published by Avaya in varying mediums which may include product information operating instructions and performance specifications that Avaya generally makes available to users of its products Documentation does not include marketing materials Avaya shall not be responsible for any modifications additions or deletions to the original published version of documentation unless such modifications additions or deletions were performed by Avaya End User agrees to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliab
37. Call Hold on page 86 Using Call Waiting on page 87 Transferring a call on page 88 Using Timed Reminder Recall on page 89 Using Attendant Recall on page 90 e Using Call Park on page 91 Recording a Calling Party Caller Number on page 93 e Displaying call details page 94 Using Call Hold Use the Hold feature to retain your current call and answer another call Place the original call on hold and then answer the second call Placing a call on hold Use the following procedure to place a call on hold 1 Press the Hold key Hold The LCD indicator flashes besides the line on hold Note Enabling Automatic Hold automatically places the active call on hold when you answer the second call Operating your Avaya 1210 IP Deskphone Retrieving a call on hold Use the following procedure to retrieve a call on hold OO 1 Press the Hold key to place an active call on hold Press the Hold key again or Hold the press the Handsfree key to return to or the caller on hold F Using Call Waiting The Call Waiting feature produces a tone to alert you to an incoming call when you are already on a call Call Waiting also places the current call on hold while you answer the new call Answering an call during another call Use the following procedure to answer a call during another call 1 Upon receiving call press the Hold key to place the current call on hold p Hold
38. FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Libjpeg END OF TERMS AND CONDITIONS The following component is licensed under libjpeg license Libjpeg Libpeg License This software is copyright C 1991 1998 Thomas G Lane All Rights Reserved except as specified below Permission is hereby granted to use copy modify and distribute this software or portions thereof for any purpose without fee subject to these conditions 1 If any part of the source code for this software is distributed then this README file must be included with this copyright and no warranty notice unaltered and any additions deletions or changes to the original files must be clearly indicated in accompanying documentation Third party terms 2 If only executable code is distributed then the accompanying documentation must state that this software is based in part on the work of the Independent JPEG Group 3 Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences the authors
39. GS IN THE SOFTWARE Except as contained in this notice the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other Third party terms dealings in this Software without prior written authorization of the copyright holder END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license Libpng 1 2 37 June 4 2009 Libpng License This copy of the libpng notices is provided for your convenience In case of any discrepancy between this copy and the notices in the file png h that is included in the libpng distribution the latter shall prevail COPYRIGHT NOTICE DISCLAIMER and LICENSE If you modify libpng you may insert additional notices immediately following this sentence libpng versions 1 2 6 August 15 2004 through 1 2 34 December 18 2008 are Copyright c 2004 2006 2008 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 2 5 with the following individual added to the list of Contributing Authors Cosmin Truta libpng versions 1 0 7 July 1 2000 through 1 2 5 October 3 2002 are Copyright c 2000 2002 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 0 6 with the following individuals added to the list of Contributing Authors Simon Pierre Cadieux Eric S Raymond Gilles Vollant and with the following additions to the disclaim
40. LL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL Third party terms This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA Ihash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh 2cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are no
41. Live Dialpad Caller ID display order Normal mode indication Password Admin Station Control Password Note The Password Admin menu is not available on all Avaya 1210 IP Deskphones Consult your system administrator Display Network Diagnostics Utilities Only your system administrator or service provider can use Display Network Diagnostics Utilities to perform Internet diagnostics e Virtual Office Login and Virtual Office Logout if Virtual Office is configured Using your Avaya 1210 IP Deskphone Press the Services key twice to access the Local Tools menu and then use the Services navigation keys to access the following items e Preferences Local Diagnostics e Network Configuration e Lock Menu Note 1 Access to these local options can be password protected If you press the Services key twice and a password prompt appears contact your system administrator Note 2 Press the Cancel context sensitive soft key to exit from any menu or menu item License Notification Notify your system administrator if your phone displays a message in a pop up window about the licensing feature or evaluation period License notification provides details to help diagnose why the features are disabled on the phone You can press the Stop key or lift the handset to close the window The window redisplays every 24 hours at 1 00 AM default The time and time frame can be configured when you provision
42. Note Enabling Automatic Hold automatically puts the active call on hold when you answer the second call CallWait 2 Press the Call Wait key Operating your Avaya 1210 IP Deskphone Returning to the original call Use the following procedure to return to the original call 1 Press the Hold key to place the second call on hold or Press the Goodbye key to end the second call 2 Press the Handsfree key Transferring a call Use the Transfer feature to redirect a call to the appropriate person Transferring a call to a third party Use the following procedure to transfer a call to a third party Trans 1 Press the Trans soft key during an active call The calling party is placed on hold You hear a dial tone The indicator icon flashes steadily 2 Dial the number to which you are transferring the call Operating your Avaya 1210 IP Deskphone Trans 3 When that IP Deskphone rings or a person answers the call press the Trans soft key The calling party is connected to the appropriate person Returning to the original call if the transfer is incomplete Use the following procedure to return to the original call if the transfer is incomplete qe MM 1 If the called party does not answer the transferred call press the Handsfree key to reconnect to the calling party Using Timed Reminder Recall Use the Timed Reminder Recall feature to receive an automatic reminder tone when a transfe
43. XPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AM END OF TERMS AND CONDITIONS ConvertUTF The following component is licensed under convert UTF license Third party terms Convert UTF ConvertUTF License Copyright 2001 2004 Unicode Inc Disclaimer This source code is provided as is by Unicode Inc No claims are made as to fitness for any particular purpose No warranties of any kind are expressed or implied The recipient agrees to determine applicability of information provided If this file has been purchased on magnetic or optical media from Unicode Inc the sole remedy for any claim will be exchange of defective media within 90 days of receipt Limitations on Rights to Redistribute This Code Unicode Inc hereby grants the right to freely use the information supplied in this file in the creation of products suppor
44. aracteristics Limits and methods of measurement Limits for harmonic current emissions equipment input current lt 16 A per phase Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Regulations for voluntary control measures Regulatory and safety information Table on page 20 shows the Safety compliance for various jurisdictions Table 2 Safety compliance for various jurisdictions Jurisdiction Standard Description United States UL 60950 1 Safety of Information Technology Equipment Canada CSA 60950 1 03 Safety of Information Technology Equipment European EN 60950 1 ITE equipment Safety Part 1 Community General requirements Australia New AS NZS Safety of Information Zealand 60950 1 2003 Technology Equipment Other Safety Approvals IEC 60950 1 ITE equipment Safety Part 1 General requirements Other US Canada Hearing Aid Compatibility HAC as per FCC Part 68 This equipment complies with the CE Marking requirements C Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC You can obtain a copy of the Declaration from www avaya com or Avaya Inc 211 Mt Airy Road Basking Ridge NJ 07920 USA Regulatory and safety information
45. arding internal calls only Use the following procedure to forward internal calls only IntForward 1 Press the IntForward key or Lift the handset and enter the Internal a E Call Forward Activate FFC 2 Dialthe DN to which you want to forward your internal calls IntForward 3 Press the IntForward key Operating your Avaya 1210 IP Deskphone Deactivating I nternal Call Forward Use the following procedure to deactivate Internal Call Forward IntForward Press the IntForward soft key and press the Cancel soft key OR Lift the handset and enter the Internal Call Forward Deactivate FFC Reinstating Internal Call Forward number Use the following procedure to reinstate Internal Call Forward number IntForward 1 Press the IntForward key twice Using Remote Call Forward Use the Remote Call Forward feature to forward calls on your IP Deskphone to another from a remote IP Deskphone Activating Remote Call Forward Use the following procedure to activate Remote Call Forward a 1 Lift the handset 2 If you call from an IP Deskphone outside the system dial your direct system access number and wait for the dial tone Operating your Avaya 1210 IP Deskphone or HB Dial the Remote Call Forward Activate FFC to activate the feature Dial your Station Control Password You hear a dial tone Dial your DN or To reinstate call forward to the previous call forward num
46. arize yourself with the Avaya 1210 IP Deskphone features you can start to use the phone This section describes how to use the Avaya 1210 IP Deskphone Getting started The following section introduces the important details of the Avaya 1210 IP Deskphone Carefully read every section before you operate the new Avaya 1210 IP Deskphone Before you begin on page 28 Avaya 1210 IP Deskphone display on page 29 e Avaya 1210 IP Deskphone controls on page 29 Installing your Avaya 1210 IP Deskphone on page 39 Before you begin Take the appropriate precautionary measures before you connect the Avaya 1210 IP Deskphone CAUTION Consult your system administrator to ensure that you plug your IP Deskphone into a 10 100BaseT Ethernet jack To avoid severe damage to your IP Deskphone do not plug your Avaya 1210 IP Deskphone into a regular phone jack Using your Avaya 1210 IP Deskphone CAUTION Use your Avaya 1210 IP Deskphone in an indoor environment only Avaya 1210 IP Deskphone display Your Avaya 1210 IP Deskphone display is divided into two display areas The upper display area is for information such as caller number caller name feature prompt string user entered digits date and time or call timer if provisioned in the Telephone Options menu telephone information and special text messages from your administrator lower display area provides labels for the four context sensitive
47. ay from direct sunlight Customer service Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides Go to www avaya com or go to one of the pages listed in the following sections Navigation Getting technical documentation on page 26 e Getting product training on page 26 Getting help from a distributor or reseller on page 26 e Getting technical support from the Avaya Web site on page 26 Getting technical documentation To download and print selected technical publications and release notes directly from the Internet go to www avaya com support Getting product training Ongoing product training is available For more information or to register you can access the Web site at www avaya com support From this Web site you can locate the Training contacts link on the left hand navigation pane Getting help from a distributor or reseller If you purchased a service contract for your Avaya product from a distributor or authorized reseller contact the technical support staff for that distributor or reseller for assistance Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www avaya com support Customer service Using your Avaya 1210 IP Deskphone Using your Avaya 1210 IP Deskphone After you famili
48. ber press the key Do not perform steps 6 and 7 Dial the number to which to forward the calls If the number dialed is invalid you hear a fast busy signal Press the key Deactivating Remote Call Forward Use the following procedure to activate Remote Call Forward 3 1 Lift the handset Operating your Avaya 1210 IP Deskphone 2 If you call from an IP Deskphone outside the system dial the direct system access number and wait for the dial tone Dial the Remote Call Forward Deactivate FFC Dial your Station Control Password After you hear the dial tone dial your DN Press the key Operating your Avaya 1210 IP Deskphone Managing multiparty calls Use the following features to enable multiparty conversations Using Call Join on page 100 Setting up a Conference Call on page 100 Using Conferee Selectable Display on page 101 e Using Group Call on page 103 Using Call Join Use the Call Join feature to connect a new caller to an active call This connection creates a conference conversation involving more than two parties between the two callers and yourself Conf 1 Toconnect a call on hold to your current call press the Conf soft key Press the Handsfree key to connect the caller to your current call D Conf 3 Press the Conf soft key again to join the person on hold to your conversation Setting up a Conference Call Use the Confe
49. cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus itis no
50. cense which gives you legal permission to copy distribute and or modify the software Also for each authorVs protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into Third party terms another language H
51. describes the navigation key functions in Edit mode Table 7 Navigation key functions in Edit mode Key Function Down arrow keys Open the list Select the next menu item Up arrow keys Select the previous menu item Right arrow key Select the current list item Move the cursor to the right Left arrow key Delete the prior character in the edit field Moves cursor to the left Enter key Select the current menu item Save modifications to the menu item Exit edit mode box Enter characters Insert characters or digits at the current cursor or digits on the position dialpad Note Press the star key to insert a period Note Special characters are under 1digit key By repeatedly pressing 1 the characters circle in the following sequence 1 96 amp t u 7 X Advanced features 1 Preferences Use the 1 Preferences menu to alter the following local preferences 1 Contrast on page 66 2 Language on page 66 1 Contrast Use the Contrast tool to alter the physical settings of the display Note Changes made to the display Contrast using this method are lost if you reset the phone To avoid this situation Avaya recommends that you use the Contrast Adjustment control in the Telephone Options menu for contrast adjustment Use the following procedure to adjust Contrast setting 1 Press the Services key twice to open the Local Tools menu press the 1 k
52. ding open source software distributed under third party agreements Third Party Components which contain terms regarding the rights to use certain portions of the Software Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the Documentation or on Avaya s website at http support avaya com Copyright You agree to the Third Party Terms for any such Third Party Components Note to Service Provider The Product may use Third Party Components that have Third Party Terms that do not allow hosting and may need to be independently licensed for such purpose Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of Toll Fraud associated with your system and that if Toll Fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Toll Fraud intervention If you suspect that you are being victimized by Toll Fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United S
53. e Some IP Deskphones are configured as Virtual Office only telephones and have no assigned DN However these IP Deskphones can still be used to make emergency calls Emergency Calls only is displayed on the IP Deskphone display when not logged in to Virtual Office When the phone goes off hook dial tone is available for emergency calls only All other calls are restricted Operating your Avaya 1210 IP Deskphone Operating your Avaya 1210 IP Deskphone This section describes how to operate your Avaya 1210 IP Deskphone It describes the operations like Entering and editing text on page 75 and Making a call on page 76 Entering and editing text You can enter and edit text on your Avaya 1210 IP Deskphone using the following methods Using the telephone dialpad on page 75 e Using the soft keys on page 75 Using the telephone dialpad You can use the dialpad to enter text For example to enter the letter A press the 2 key once To enter the letter C press the 2 key three times Note No letters are associated with the 1 or the 0 keys Using the soft keys You can use soft keys to edit text Table 9 on page 75 describes the soft key editing functions on the Avaya 1210 IP Deskphone Table 9 Editing soft key description Part 1 of 2 Soft key Description Cancel Cancel Action Choose Select a symbol Clear Clear the input field Operating your Avaya 1210 IP Deskphone
54. e copyrighted This software database is freely available to the public for use The National Library of Medicine and the U S Government have not placed any restriction on its use or reproduction Although all reasonable efforts have been taken to ensure the accuracy and reliability of the software and data the NLM and the U S Government do not and cannot warrant the performance or results that may be obtained by using this software or data The NLM and the U S Government disclaim all warranties express or implied including warranties of performance merchantability or fitness for any particular purpose Please cite the author in any work or product based on this material ppm P ee ee Authors Anton Butanayev Denis Vakatov Vladimir Ivanov END OF TERMS AND CONDITIONS GNU The following component is licensed under the GNU General Public V2 license libstdc Copyright C 1989 1997 1998 1999 Free Software Foundation Inc GNU General Public V2 License GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take Third party terms away your freedom to share and change it By contrast the GNU General P
55. e program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in
56. e specialized feature keys Conference Services Applications wall mountable e LCD display screen high quality speaker phone volume control keys to adjust the ringer speaker handset and headset volume hearing aid compatibility e 10 100 Ethernet ports one Ethernet port for LAN connection one Ethernet port for optional PC connection Power over Ethernet POE or power through a supported AC adapter support to Network Diagnostic Utility e Accessory Expansion Module AEM port to connect the Expansion Module supports special text display and audio message playing see Audio and text message broadcast on page 37 The Avaya 1210 IP Deskphone does not support wideband audio or the WML Browser Figure 1 on page 16 shows an Avaya 1210 IP Deskphone Figure 1 Avaya 1210 IP Deskphone Message waiting indicator Incoming call indicator Display screen Context sensitive soft keys self labeled Enter key Services key Eus e E E Conference key Goodbye key Applications key Headset key Hold key Mute key Volume control keys Dialpad Handsfree key Regulatory and safety information Regulatory and safety information This equipment has been tested and complies with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits provide reasonable protection against harmful interference in a residential installation This equipment
57. e to prevent radio interference to the licensed service this device must be operated indoors only and should be kept away from windows to provide maximum shielding Table 4 Safety standards Part 1 of 2 Jurisdiction Standard Description United States UL 60950 1 ITE equipment Safety Part 1 General requirements Canada CSA 60950 1 03 ITE equipment Safety Part 1 General requirements Regulatory and safety information Table 4 Safety standards Part 2 of 2 Jurisdiction Standard Description European EN 60950 1 11 ITE equipment Safety Part 1 Community General requirements Australia New AS NZS Safety of Information Technology Zealand 60950 1 2003 Equipment Mexico NOM approvals Other US Canada FCC Part 68 Hearing Aid Compatibility HAC e IC CS 03 HAC This equipment complies with the CE Marking requirements C Australia AS ACIF 004 New Zealand PTC 220 EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration may be obtained from Avaya Inc 211 Mt Airy Road Basking Ridge NJ 07920 USA This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC10 and Reduction of Hazardous Substances RoHS 6 of 6 as part of European Union Environmental Directive This device has American Disabilities Act ADA compliant
58. er There is no warranty against interference with your enjoyment of the library or against infringement There is no warranty that our efforts or the library will fulfill any of your particular purposes or needs This library is provided with all faults and the entire risk of satisfactory quality performance accuracy and effort is with the user Third party terms libpng versions 0 97 January 1998 through 1 0 6 March 20 2000 are Copyright c 1998 1999 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 0 96 with the following individuals added to the list of Contributing Authors Tom Lane Glenn Randers Pehrson Willem van Schaik libpng versions 0 89 June 1996 through 0 96 May 1997 are Copyright c 1996 1997 Andreas Dilger Distributed according to the same disclaimer and license as libpng 0 88 with the following individuals added to the list of Contributing Authors John Bowler Kevin Bracey Sam Bushell Magnus Holmgren Greg Roelofs Tom Tanner libpng versions 0 5 May 1995 through 0 88 January 1996 are Copyright c 1995 1996 Guy Eric Schalnat Group 42 Inc For the purposes of this copyright and license Contributing Authors is defined as the following set of individuals Andreas Dilger Dave Martindale Guy Eric Schalnat Paul Schmidt Tim Wegner The PNG Reference Library is supplied AS IS The Contributing Authors and Group 42 Inc disclaim al
59. ereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must
60. ermission Incorrect User ID Enter correct User ID Denied 6 entered Incorrect Station Select Retry and try Control Password again with the correct entered Station Control Password Server Network problem Notify system Unreachable 1 administrator if the problem persists Troubleshooting your Avaya 1210 IP Deskphone Table 10 Troubleshooting Virtual Office Part 4 of 4 Action message Server Network problem Notify system Unreachable 2 administrator if the problem persists VOUD Remote IP Deskphone Notify system configuredon TN does not have VOUA administrator Class of Service Flexible Feature Codes Use Table 11 to track and organize the FFCs assigned to features by your system administrator Table 11 Flexible Feature Codes Part 1 of 2 FFC Feature FFC Feature Automatic Wake Up Make Set Busy Activate Activate Automatic Wake Up Make Set Busy Deactivate Deactivate Automatic Wake Up Malicious Call Trace Verify Call Detail Recording Override Charge Account Call Forward All Calls Pickup Ringing Number Activate FFC Feature Troubleshooting your Avaya 1210 IP Deskphone Call Forward All Calls Deactivate Table 11 Flexible Feature Codes Part 2 of 2 Feature Pickup Directory Number Call Park Pickup Group Electronic Lock Activate Radio Paging Access Elect
61. ey Services on the dialpad to select Preferences and then press the 1 key to select Contrast 3 Press the Enter key to save the changes 2 Press the right or left arrow keys to increase or decrease the contrast value 2 Language Information that appears on the display is available in multiple languages Advanced features Use the following procedure to select a language 1 Press the Services key twice to open the Local Tools menu press the 1 key Services on the dialpad to select 1 Preferences and then press the 2 key to select 2 Language Press the Up Down keys to scroll up or down and then select the desired language for example German Deutsche 3 Press the Enter key to save the changes 4 Press the Cancel key to exit the Preferences menu without saving the changes Cancel Note The language setting only controls the language used in the local menus on your phone To select the language for features on your phone press the Services key select Telephone Options and then select Language 2 Local Diagnostics The 2 Local Diagnostics submenu offers the following choices IP Set and DHCP Information View reports about Avaya 1210 IP Deskphone and DHCP operation Network Diagnostic Tools Diagnose network problems using ping and trace route tools Ethernet Statistics tool View reports about Ethernet operation IP Network Statistics View reports about network operat
62. ferred call to an account Trans 1 Press the Transfer soft key mem The call is placed on hold Operating your Avaya 1210 IP Deskphone Charge or Trans Press the Charge soft key or Dial the Call Detail Recording FFC Dial the charge account number After you hear the dial tone dial the number to which you are transferring the call Press the Transfer soft key when you hear the IP Deskphone ring You can talk privately to the person at the transfer number before you press the Transfer soft key Charging a conference call to an account Use the following procedure to charge a call to an account when you add someone to a conference call Conf Press the Conf soft key The call is placed on hold Operating your Avaya 1210 IP Deskphone Charge Lia or Conf 2 Press the Charge soft key or Dial the Call Detail Recording FFC 3 Dial the charge account number 4 Dial the number of the person you want to add to the conference 5 Press the Conference soft key Operating your Avaya 1210 IP Deskphone Using Privacy Release Use the Privacy Release feature to enable one or more people who share your DN to join a call PrvRls 1 Press the PvRis soft key during a call eem People can join the call by pressing the shared number DN key on their IP Deskphone Multiple Appearance DN feature Using External Server Applications Use External Server Applica
63. ft key to cancel the modifications Performing diagnostics The Diagnostics item displays the following phone specific information Diag Tools Ping do Route Traces EtherStats Speed Auto Neg CRC Errors Collision IP Stats Packet Info RUDP Stats Message receive or transmit QoS Stats DHCP Info Push Agent configuration Use the following procedure to view diagnostic information 1 Press the Services key select Telephone Options and then select Services Local Diagnostics 2 Press the Up Down keys to scroll through the list of diagnostic information Cancel 3 Press the Cancel soft key to return to m the Telephone Options menu Basic features Selecting a ring type Use the Ring type option to configure the IP Deskphone ring tone Use the following procedure to select a ring type i Services Play Select Stop Cancel Press the Services key select Telephone Options and then select Ring type Press the Up Down keys to scroll up or down and then select one of the ring types Press the Play soft key to sample the ring tone Press the Select soft key to save the ring type and return to the Telephone Options menu or Press the Stop soft key and use the up or down keys to select a different ring type or Press the Cancel soft key to cancel the modifications Basic features Enabling or disabling Call Timer The call timer measures the call durati
64. full compliance 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify Third party terms or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipientsY exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at
65. ge 54 Enabling or disabling Call Timer on page 55 Enabling OnHook Default Path on page 56 Configuring Live Dialpad on page 56 e Configuring Caller ID display order on page 57 e Configuring Normal mode indication on page 58 Note f a menu includes a submenu an ellipsis appears after the command Use the following procedure to use the Telephone Options menu 1 Press the Services key Services 2 Press the Up Down keys to scroll up or down and then select Telephone Options 2 3 Press the Enter key 4 Press the Up Down keys to scroll up or down and then select an option for example Language Basic features Select Cancel Adjusting volume Press the Enter key The display provides information required to adjust your selection Press the Select soft key to save changes and return to the Telephone Options menu or Press the Cancel soft key to cancel the modifications Use the following procedure to adjust the volume lt Press the Services key select Telephone Options and then select Volume adjustment Press the Up Down keys to scroll up or down and then select one of the following Ringer Handset listen Handsfree listen Headset listen Buzzer Press the Enter key Basic features 4 Press the Up or Down soft keys to Up Down increase or decrease the volume Press the Up Do
66. generates uses and can radiate radio frequency energy and if not installed and used according to the instructions can cause harmful interference to radio communications However there is no guarantee that interference cannot occur in a particular installation If this equipment causes harmful interference to radio or television reception which you can determine by turning the equipment off and on you are encouraged to try to correct the interference by performing one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced technician for help This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Warnings This is a Class B product In a domestic environment this product can cause radio interference in which case you must take adequate measures e Operation is subject to the following two conditions 1 this device cannot cause interference and 2 this device must accept interference including interference that can cause undesired operation of the device Regulatory and safety information commi PRUE RE BERS ASMA VCCI TSH TOR T RERS CERT SC
67. handset Park 2 Press the Park soft key 3 Dial the DN where you parked the call If a parked call is not retrieved within a specific time it rings back to your IP Deskphone or to the attendant Recording a Calling Party Caller Number During a call use the Calling Party Number feature to record the calling party number or to charge the call to an account number CParty 1 Press the CParty soft key p The caller is placed on hold 2 Diala charge account number or the caller number Note For information about using the Charge soft key see Charging a local or long distance call to an account before you dial on page 112 CParty 3 Press the Call Party soft key to return to emm the call Operating your Avaya 1210 IP Deskphone Displaying call details During an active call use the Display feature to display the caller s number and name if available without interfering with the call Display 1 Press the Display key The call waiting information appears If you use another feature you can use the Display key to access information associated with those feature keys Managing calls while away from your desk You can use the following features when you are away from your desk to manage an incoming call and to ensure you do not miss a call e Using Call Forward on page 94 Using Internal Call Forward on page 96 Using Remote Call Forward page 97 Using Call Fo
68. ibute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found one line to give the program s name and an idea of what it does Copyright C yyyy name of author This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show This is free software and you are welcome to redistribute it under certain
69. ide upon request a complete machine readable copy of the source code for such Open Source Component on a medium customarily used for software interchange for a charge no more than our cost of physically performing source distribution To get access to the source code you may contact Avaya at 408 577 7666 The Open Source Components are provided AS IS ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE OPEN SOURCE COMPONENTS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following component is licensed under Public Domain DateTime PUBLIC DOMAIN NOTICE National Center for Biotechnology Information Third party terms This software database is a United States Government Work under the terms of the United States Copyright Act It was written as part of the author s official duties as a United States Government employee and thus cannot b
70. ility of any linked websites referenced within this site or documentation provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on its hardware and Software Product s Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this Product while under warranty is available to Avaya customers and other parties through the Avaya Support website http support avaya com Please note that if you acquired the Product s from an authorized Avaya reseller outside of the United States and Canada the warranty is provided to you by said Avaya reseller and not by Avaya Software means computer programs in object code provided by Avaya or an Avaya Channel Partner whether as stand alone products or pre installed on hardware products and any upgrades updates bug fixes or modified versions thereto Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAY
71. ing procedure to assign an SCPW 1 Press the Services key Services 2 Press the Up Down keys to scroll up or down and then select Password Admin 3 Press the Enter key 4 Pressthe Up Down keys to scroll up or down and then select New Password 5 Press the Enter key Advanced features 6 Enter your new password using the dialpad To enter special characters press the Up key For information about entering text see Using the telephone dialpad on page 75 Select 7 Press the Select soft key to accept the new password Note If you are locked out of your IP Deskphone or if you forget your SCPW contact your system administrator Configuring an Electronic Lock on your IP Deskphone Use the Electronic Lock feature to prevent others from making calls from your IP Deskphone Your SCPW controls the Electronic Lock feature To change your Station Control Password see Managing your Station Control Password on page 60 Locking your Avaya 1210 IP Deskphone Use the following procedure to lock your Avaya 1210 IP Deskphone C a 1 Lift the handset 2 Dial the Electronic Lock Activate FFC Advanced features 4 Ifyou dial locally press the Goodbye key dE 3 Dial your Station Control Password Goodbye or or If you dial the FCC remotely dial your DN Unlocking your Avaya 1210 IP Deskphone Use the following procedure to unlock your Avaya 1210 IP Deskphone
72. ing procedure to verify Automatic Wake Up call a 1 Lift the handset 2 Dial the Automatic Wake Up Verify FFC Operating your Avaya 1210 IP Deskphone 3 Dial the Automatic Wake Up time ina 24 hour time format hhmm You hear a confirmation tone if your query matches the preset time To enter the time in a 24 hour time format enter the hours followed by the minutes For example to configure the time to 7 30 a m enter 0730 to configure it to 9 45 p m enter 2145 4 Press the Goodbye key Goodbye Paging features The Avaya 1210 IP Deskphone supports the following paging voice call features Using Call Page Connect to make an announcement on page 108 Using Radio Page on page 109 Using Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system Note A Page key on an attendant console overrides and disconnects the IP Deskphones The IP Deskphones must reaccess the page trunk Cow 1 Lift the handset Operating your Avaya 1210 IP Deskphone 2 Dial the Page Trunk Access Code to complete the connection to the page system 3 Make your announcement 4 Press the Goodbye key Goodbye Using Radio Page Use the Radio Page feature to page a user and stay on the line until the called party answers The paged user answers the call after entering a special Page Meet Me code from any IP Deskphone Using Auto
73. ion License Information View licenses information Advanced features e Cerificate Information View certificate information CAUTION Local Diagnostics Network Configuration and Lock Menu tools are for the system administrator use only Press the Return soft key at any time while you customize the phone using the Local Diagnostics submenu options to return to the previous Local Diagnostics submenu You can gather information and run tests without exiting and re entering the Local Tools menu For example you can check the Ethernet Statistics and then press Return to enter the Network Diagnostics Tools to ping an IP address 3 Network Configuration The Network Configuration tool displays information that was configured when you installed the IP Deskphone This tool is for administrator use only 4 Lock Menu Your system administrator can use the lock menu tool to protect the Local Tools menu items from accidental or unwanted changes This tool is for administrator use only Using Virtual Office Use the Virtual Office feature to transfer calls and office IP Deskphone settings to a remote IP Deskphone You can use the remote IP Deskphone as if it were your office Phone when you are out of the office You can use another IP Deskphone the remote phone to log on to your Office IP Deskphone After you log on you can access the DNs and autodial numbers and you have the same key layout and voice mail features tha
74. ional telephone technology where audio is transmitted over a circuit switched network Index A About the IP Phone 2004 122 144 Accessing display diagnostics 51 Accessory Expansion Module 15 Activating Ring Again 81 Adjusting Volume 47 Answering a call 85 Applications 32 Automatic Wake Up 106 Avaya 1210 IP Deskphone con trols 29 Avaya 1210 IP Deskphone display 29 C Call Detail Recording 114 Call Page Connect 108 Call party information 144 CAT5e 43 Conference 33 Conference call 100 configuring One Button Page 41 Configuring an Electronic Lock on your IP Deskphone 61 Configuring Live Dialpad 56 Configuring the Local Tools Menu 63 Context sensitive soft keys 30 D Date time display 144 Directory Number 145 disconnect a conferee 102 Display incoming calls 94 Display Network Diagnostics Utili ties 34 Displaying call details 94 DN 145 E Electronic Lock 61 Enabling OnHook Default Path 56 Enabling or disabling Call Timer 55 Enter key 32 Entering and editing text 75 Ethernet ports 15 Ethernet Statistics tool View re ports about Ethernet operation 67 F Feature display 145 Fixed key 145 Flexible Feature Code FFC 145 Flexible Feature Codes 119 G Getting started 28 Goodbye key 33 145 H Headset key 32 Hold key 32 Hotel applications 106 Indicator status 146 Information display 146 Installing your Avaya 1210 IP Deskphone 39 Interrupted dial tone 146
75. is equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Regulatory and safety information The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Note The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Warnings This is a Class A product In a domestic environment this product can cause radio interference in which case the user must take adequate measures Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone Use the following procedur
76. l warranties expressed or implied including without limitation the warranties of merchantability and of fitness for any purpose The Contributing Authors and Group 42 Inc assume no liability for direct indirect incidental special exemplary or Third party terms consequential damages which may result from the use of the PNG Reference Library even if advised of the possibility of such damage Permission is hereby granted to use copy modify and distribute this source code or portions hereof for any purpose without fee subject to the following restrictions 1 The origin of this source code must not be misrepresented 2 Altered versions must be plainly marked as such and must not be misrepresented as being the original source 3 This Copyright notice may not be removed or altered from any source or altered source distribution The Contributing Authors and Group 42 Inc specifically permit without fee and encourage the use of this source code as a component to supporting the PNG file format in commercial products If you use this source code in a product acknowledgment is not required but would be appreciated A png get copyright function is available for convenient use in about boxes and the like printf 9os png get copyright NULL Also the PNG logo in PNG format of course is supplied in the files pngbar png and pngbar jpg 88x31 and pngnow png 98x31 Libpng is OSI Certified Open So
77. ling Use handsfree dialing to make a call using the built in microphone and speaker or a headset kadia 1 Press the Handsfree key or or If a headset is connected press the Headset key 2 Dial the number During a call you can perform the following tasks Terminating a handsfree call on page 78 Muting a handsfree call on page 79 e Switching from handsfree to handset mode on page 79 e Switching from handset mode to handsfree on page 79 Using a headset on page 79 e Switching from handsfree to headset on page 80 Terminating a handsfree call Use the following procedure to terminate a handsfree call La 1 Press the Goodbye key Goodbye Operating your Avaya 1210 IP Deskphone Muting a handsfree call Use the following procedure to mute a handsfree call 1 Press the Mute key Mute The LED indicator flashes 2 Press the Mute key again to return to a two way handsfree conversation Switching from handsfree to handset mode Use the following procedure to switch from handsfree to handset mode Lift the handset Switching from handset mode to handsfree Use the following procedure to switch from handset mode to handsfree ST 1 Press the Handsfree key 2 Replace the handset a Using a headset Use the following procedure to use a handset 1 Connect the headset to the headset jack Operating your Avaya 1210 IP Deskphone
78. ll through the list to view display capabilities Cancel 3 Press the Cancel soft key to return to the Telephone Options menu Selecting a local dialpad tone When you press a key the response can be a Dual Tone Multi Frequency DTMF sound a single tone or no sound This is known as the Local Dialpad Tone Use the following procedure to choose a local dialpad tone 1 Press the Services key select Telephone Options and then select Services Local DialPad Tone Basic features 2 Press the Up Down keys to scroll up or down and then select one of the following dialpad tones None to disable all tones Short Click to enable a single tone for all keys DTMF to turn on a different DTMF tone for each key Press the Select soft key to save the tone selection and return to the or d Telephone Options menu or Select Cancel Press the Cancel soft key to cancel the modifications Viewing IP Deskphone information The Local Set Info option displays the following phone specific information General Info Set IP Info Ethernet Info Server Info Encryption Info Location Info Use the following procedure to view IP Deskphone information 1 Press the Services key select Telephone Options and then select Services Local Set Info Basic features 2 Press the Up Down keys to scroll through the list and view IP Deskphone information Cancel 3 Press the Cancel so
79. matic Preselection Meet Me page Perform the following procedure to use Automatic Preselection x 1 Liftthe handset 2 Dial the Radio Paging Access FFC You hear the paging tone two beeps followed by a dial tone 3 Dial the number of the party you want to page After dialing you hear the ringback tone The paged party can use any IP Deskphone to enter a Radio Paging Answer FFC and their own DN number Operating your Avaya 1210 IP Deskphone 4 f your call remains unanswered for a Lam preset time period during which you hear a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset Goodbye or 2 a Using Automatic Post selection The called party is either busy on the IP Deskphone or away from their desk To page the called party you need not redial the number of the called party RadPag 1 Press the RadPag soft key eI You hear a special dial tone 2 Dialthe Radio Paging Access FFC You hear the ringback tone The paged party can use any IP Deskphone to enter a Radio Paging Answer FFC and their own DN number 3 If your call remains unanswered for a preset time period during which you Goodbye hear a 15 second high pitched tone or followed by silence press the Goodbye key or replace the handset a Operating your Avaya 1210 IP Deskphone Answering a Radio Page If you carry a Radio Pager a page indica
80. ncel the audio using the following methods e if listening on the speaker pressing the Handsfree key e if listening on the handset placing the handset on hook if listening on the headset pressing the Headset key Using your Avaya 1210 IP Deskphone e by pressing the Cancel soft key by pressing any Line or Feature key Installing your Avaya 1210 IP Deskphone Installing your Avaya 1210 IP Deskphone This section details the steps and precautionary measures to perform during IP Deskphone installation The standard Avaya 1210 IP Deskphone package includes the following accessories foot stand handset handset cord 2 1 m 7 ft CAT5 Ethernet cable number plate and lens CAUTION Ensure that the protective rubber cap on the Accessory Expansion Module AEM port is in place when the port is not in use An improper connector can damage the IP Deskphone Consult your system administrator for additional details Figure 3 on page 40 displays the connections on an Avaya 1210 IP Deskphone Installing your Avaya 1210 IP Deskphone Figure 3 Connections on the Avaya 1210 IP Deskphone Ti o em Kiima 9 LAN Ethernet Handset jack Position 1 slots Headset jack Position 2 slots AC Power PC Ethernet LAN LED Perform the following steps to connect the components of the phone and to install the phone e Attaching the foot stand optional on page 41 e Connec
81. ne Using Call Park does not tie up a line Parking a call on the System Park DN To park a call on the System Park DN or your own DN perform the following procedure Park 1 During an active call press the Park soft pem key twice The call is parked on your DN Note Enabling System Park DN automatically parks the calls on the system park DN Parking a call on a DN Not System Park DN or own DN To park a call on a DN Not System Park DN or own DN perform the following procedure Park 1 Press the Park soft key 2 Dialthe DN on which to park the call Operating your Avaya 1210 IP Deskphone Park 3 Press the Park soft key Parking a call using the SPRE code or FFC To park a call using the SPRE code or FFC perform the following procedure Trans Conf 1 Press the Trans soft key Lamina ola or Press the Conference soft key 2 Dial the Call Park FFC 3 Touse an alternative DN from the System Park DN or your own DN dial the DN where you want to park the call Otherwise proceed to step 4 Trans Conf 4 Pressthe Transfer soft key m T Press the Conference soft key Retrieving a parked call Use the following step to retrieve a parked call Operating your Avaya 1210 IP Deskphone Note When Call Park is configured network wide you can use this feature across networks You can configure a System Park extension to automatically park most calls 1 Lift the
82. nferee Use the following procedure to disconnect a conferee ConfDsp 1 During a conference call press the Confdsp soft key until the conferee to disconnect appears on the screen Press the Handsfree button to disconnect the conferee Operating your Avaya 1210 IP Deskphone 2 Forasingle conferee press the Goodbye key If configured the Goodbye Conference Count Display returns an updated total count of conferees The LCD indicator turns off or For multiple conferees repeat steps 1 and 2 until all conferees are disconnected Then press the Goodbye key Using Group Call Use the Group Call feature to automatically call members of a predefined group one at atime until all members answer Calling group members Use the following procedure to call group members Cn 1 Lift the handset GrpCl 2 Press the GrpCl soft key or enter the el Group Call FFC The feature automatically calls all group members The icon flashes until all members answer The phone numbers of the group members appear on the display as they answer When the last person answers the Group Call icon lights steadily Note When a person in your group is on a conference call or another group call they are not connected to your group call Operating your Avaya 1210 IP Deskphone Note During a group call only the person who initiated the group call can put the call on hold Answering a group call Use the following
83. ntains the Upgrade Logs IM and Setup options The following are the most commonly used options ervices options menu Contrast adjustment Press Services Setup Cnt Up Down Language Press Services Setup Config Phones Lang Note This language setting controls the language used by features on your phone only Local DialPad Tone BENE Select Ring type Play Select default path Handsfree Setup menu Note The Setup menu contains the Config Contrast Time and Reset options Menu options when the Avaya 1210 IP Deskphone is not on a call Note The menu shows the Dnd Redial Book phone book Login and Logout options Menu options when the Avaya 1210 IP Deskphone is on a call Note The menu shows the Flash Conf and Transfer Xfer options Third party terms Third party terms Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nov 2010 Certain portions of the product Open Source Components are licensed under open source license agreements that require Avaya to make the source code for such Open Source Components available in source code format to its licensees or that require Avaya to disclose the license terms for such Open Source Components For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc any Avaya affiliate or an authorized Avaya reseller we will prov
84. nu selections In most menus you can use the Enter key instead of the Select or OK soft key Press the Hold key to place an active call on hold Press the Hold key again to return to the caller on hold Press the Applications key to access external server applications Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset Note The Headset LED indicator located on the Headset key lights to indicate that the headset is in use Using your Avaya 1210 IP Deskphone Goodbye atu Services Press the Goodbye key to terminate an active call When a message is waiting the red Visual Alerter Message Waiting indicator LED at the top center of the phone flashes The indicator also flashes to indicate an incoming call Each alert has a unique flash cadence Note You may also hear an audio Message Waiting Indicator stutter or beeping dial tone when you go off hook Press the Conference Key to initiate conference Press the Services key and use the navigation keys to access the following items Telephone Options Volume adjustment Contrast adjustment Language Date Time Display diagnostics Local Dialpad Tone Set Info Diagnostics Using your Avaya 1210 IP Deskphone Ring type Call Timer Services On hook default path continued Change Feature Key Label
85. om handset mode to handsfree 79 Switching from handsfree to hand set mode 79 Switching from handsfree to head set 80 System or Switch 149 T Telephone Options 33 Terminating a handsfree call 78 Transferring a call 88 U User Interface 149 Using a headset 79 Using Attendant Recall 90 Using Call Forward 94 Using Call Hold 86 Using Call Join 100 Using Call Park 91 Using Call Waiting 87 Using Conferee Selectable Display 101 Using Group Call 103 Using Handsfree dialing 78 Using Internal Call Forward 96 Using Last Number Redial 83 Using Make Set Busy 105 Using Off hook dialing 76 Using On hook dialing 77 Using Predial 80 Using Remote Call Forward 97 Using Speed Call 83 Using System Speed Call 85 Using the soft keys 75 Using the telephone dialpad 75 Using Timed Reminder Recall 89 Using Virtual Office 68 Using Virtual Office on your Office IP Deskphone 72 Using Virtual Office on your Re mote IP Deskphone 71 V Viewing IP Deskphone information 52 voice mail soft keys 36 Volume control bar 30
86. on Use the following procedure to enable or disable Call Timer Services Select Cancel Lama Press the Services key select Telephone Options and then select Call Timer Press the Up Down keys to enable or disable the Call Timer Press the Select soft key to save the configuration and return to the Telephone Options menu or Press the Cancel soft key to cancel the modifications Basic features Enabling OnHook Default Path Use OnHook Default Path option to choose either the Headset or the Handsfree to operate your IP Deskphone Use the following procedure to enable OnHook Default Path Services Select Cancel mm Press the Services key select Telephone Options and then select On Hook default path Press the Up Down keys to select one of the following Handsfree Enabled Headset Enabled Press the Select soft key to save the default path and return to the Telephone Options menu or Press the Cancel soft key to cancel the modifications Configuring Live Dialpad The Live Dialpad option activates the Primary DN key when you make a call by dialing a directory number on the dialpad without picking up the handset or pressing the Handsfree key Basic features Use the following procedure to configure Live Dialpad 1 Press the Services key select Telephone Options and then select Services Live Dial Pad 2 Press the Up Down keys to scroll
87. or example in the Local Tools menu access Local Diagnostics by pressing the 2 key on the dialpad The function of some keys on the IP Deskphone differs based on the situation Table 5 describes the function of each key for navigating and using menus Table 5 Navigation key functions in menus Key Function Down arrow keys Select the next menu item Up arrow keys Select the previous menu item Right arrow key Select the current menu item Left arrow key Close the menu Enter key Select the current menu item Enter digits onthe Select the associated menu item dialpad Stop soft key Close the menu Cancel soft key Close the menu Select soft key Select the current menu item Table 6 on page 64 describes the key functions in dialog boxes Table 6 Navigation key functions in dialog boxes Part 1 of 2 Key Down arrow keys Function Scroll down in the window Up arrow keys Scroll up in the window Right arrow key Go to the next Edit item Advanced features Table 6 Navigation key functions in dialog boxes Part 2 of 2 Key Function Left arrow key Go to the previous Edit item Enter key Turn Edit mode on or off Select or clear a check box When you work in Edit mode the first field of the item is selected and a blinking cursor appears to the right of the current edit position Table 7 on page 65
88. pecial dial tone The three consecutive tones followed by dial tone that you hear when accessing IP Deskphone features Terms you should know Station Control Password SCPW Enables security features on your phone to prevent others from making calls from your IP Deskphone and to prevent access to protected features for example Remote Call Forward Status Messages A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active and Ringer is OFF System or Switch Your office communication system Switchhook A button on which the handset presses down disconnecting your call when you replace the handset The handset when lifted releases the switchhook and you either answer a call or you receive a dial tone to make a call User interface Screen displays that interact with the end user as a result of an action or event Visual Alerter Message Waiting indicator An LCD or an LED that flashes to indicate that a message is waiting or when the ringer is on VoIP Voice over Internet Protocol This is a telephone technology where voice and control signals are transmitted over an IP or Internet Protocol packet switched network This makes more efficient use of network resources and allows more sophisticated features than tradit
89. r a fixed period of time which your system administrator determines Using Virtual Office on your remote IP Deskphone The display characteristics including size of the display area differ with IP Deskphone models Your Virtual Office display depends on the remote Advanced features phone that you use to log on to your Virtual Office All features are as they appear on your Office Avaya 1210 IP Deskphone An Avaya 1120E IP Deskphone that is logged on as a remote phone to an Avaya 1210 IP Deskphone Office phone provides less information than the Avaya 1210 IP Deskphone because it has fewer display lines When an Avaya 2050 IP Softphone logs on as a remote phone to an Avaya 1210 IP Deskphone office phone the information display is arranged differently but all the information is visible at one time Regardless of the IP Deskphone model that you use as a remote phone a user information line appears that lists the number of your Office IP Deskphone Using Virtual Office on your office IP Deskphone When activated for Virtual Office by a remote IP Deskphone your office IP Deskphone logs off and is no longer operational When you return to the office disconnect the remote logon and regain control of your office phone If you do not explicitly disconnect the remote logon your Virtual Office session expires after a fixed period of time which your system administrator determines Note Consult your system administrator to verif
90. rence feature to initiate a conference call for a group of three to six people including yourself The maximum number of people Operating your Avaya 1210 IP Deskphone supported in a conference call depends on the IP Deskphone configuration Conf Goodbye During a call press the Conference key to place the party on hold You hear a dial tone Dial the number of the person to add to the conference call You can talk to the person without intervention from the party on hold Press the Conference key again to connect all parties If the party you attempt to add to the conference is unavailable press the Goodbye key The call ends Press the Handsfree key to return to your original call Using Conferee Selectable Display Use the Conferee Selectable Display feature to list active conferees and to disconnect a conferee from the conference call Operating your Avaya 1210 IP Deskphone Viewing active conferees Use the following procedure to view active conferees ConfDsp 1 During a conference call press the m Confdsp soft key to turn on the LCD indicator Each key press changes the screen to show a different active conferee This action has no effect on the display of other IP Deskphones involved in the conference 2 Press the Goodbye key Goodbye If configured the Conference Count Display returns an updated count of conferees The LCD indicator turns off Disconnecting a co
91. ronic Lock Deactivate Radio Paging Answer Group Call Remote Call Forward Activate Internal Call Forward Activate Remote Call Forward Deactivate Internal Call Forward Deactivate RingAgain Activate RingAgain Deactivate Virtual Office Terminal Log Off Station Control Password Change Virtual Office Terminal Log On Troubleshooting your Avaya 1210 IP Deskphone Quick Reference Quick Reference Feature operation Call Forward Press Services Setup Config Lines Select Activate Fwd Save Call Pickup Pickup Call Waiting Answer pr Call Waiting Hold Return to first call 008 Goodbye Handsfree Conference on Soft key 2 Handsfree Activate ctiv Handsfree to end the call Switch to handset Handset to handsfree Activate Headset to end the call Goodbye Hold Place a call on hold Return to a held call Volume Volume Lift the handset press the line DN key or the Handset key Replace the handset or press to end the call a Goodbye Dial a number 22 Press the Services key to access services menu options Quick Reference Press the Up Down Navigation keys Press the Enter key Press the Headset key Press the Handsfree key Press the Mute on off key n ervices menu Note The Services menu co
92. rred call is not answered Transferring a call using Timed Reminder Recall Use the following procedure to transfer a call using Timed Reminder Recall Trans 1 Press the Trans soft key quee The call is placed on hold 2 Dial the number to which you are transferring the call Operating your Avaya 1210 IP Deskphone Trans 3 Press the Trans soft key or Replace the handset before the or extension answers Note If the transfer is complete the recall timer stops If the transferred call is not answered your IP Deskphone rings Returning to the original call if the transferred call is unanswered Use the following procedure to return to the original call if the transferred call is unanswered 3 1 Lift the handset to reconnect to the calling party Trans 2 Press the Transfer soft key and retry call transfer Or If the called party answers press the A Goodbye key to complete the transfer Goodbye Using Attendant Recall Use the Attendant Recall feature to contact an attendant during a call and to connect the caller to the attendant AttRcl 3 Press the AttRcl key and stay on the line el until the attendant answers Operating your Avaya 1210 IP Deskphone 4 Press the Goodbye key Goodbye The caller connects to the attendant Using Call Park Use the Call Park feature to hold park your active call temporarily and retrieve a call from any IP Deskpho
93. rward Use the Call Forward feature to direct incoming calls to ring on another line DN A call already on your IP Deskphone cannot be forwarded Activating Call Forward Use the following procedure to activate Call Forward or change the call follow number Fwd 1 Press the Fwd soft key o Or Lift the handset and enter the Call Forward AII Calls Activate FFC a Operating your Avaya 1210 IP Deskphone 2 Dial the DN to which you want to forward your calls Fwd 3 Press the Fwd soft key To see the number to which calls are being forwarded press the Forward soft key A message box with the target number is displayed Press OK to return to the idle screen or press Cancel to cancel Call Forwarding Use the following procedure to deactivate Call Forward Choose one of the following Fwd e Press the Forward soft key and press m the Cancel soft key OR or Liftthe handset and enter the Call dE Forward All Calls Deactivate FFC Reinstating a Call Forward number Use the following procedure to reinstate Call Forward number Fwd 1 Press the Fwd soft key twice Operating your Avaya 1210 IP Deskphone Using Internal Call Forward Use Internal Call Forward to forward only those calls that originate from internal DNs Calls that originate outside your IP Deskphone system External Calls ring at your IP Deskphone You cannot forward the currently active call Forw
94. s and local telephone based tools Server based telephone features are accessed through the Telephone Options menu item on the Services menu Press the Services key once to access the Services menu which has the following menu items e Telephone Options You can use the Telephone Options menu to configure telephone preferences For more information see Telephone Options on page 45 e Password Admin You can use the Password Admin menu to assign or modify the Station Control Password For more information see Managing your Station Control Password on page 60 e Virtual Office Login The Virtual Office Login menu is available on the Avaya 1210 IP Deskphone You must configure the Class of Service for Virtual Office Note The Password Admin Virtual Office Login and Test Local Mode menus are not available on all Avaya 1210 IP Deskphone phones Consult your system administrator Telephone Options The Telephone Options menu item provides you with access to the following features on your Avaya 1210 IP Deskphone Adjusting volume on page 47 e Adjusting the display screen contrast on page 48 Selecting a language on page 49 e Selecting date and time format on page 50 Accessing display diagnostics on page 51 Basic features e Selecting a local dialpad tone on page 51 Viewing IP Deskphone information on page 52 Performing diagnostics on page 53 e Selecting a ring type on pa
95. so compatible with 10BaseT 100BaseT4 and 100BaseTX installations The cable normally has four pairs of copper wire Cradle The depression in the base of your telephone where the handset is placed when not in use Date time display The current date and time when the IP Deskphone is in an idle state Terms you should know DHCP Server A service provided by a device on the network that assigns network addresses to other devices such as your telephone and computer Directory Number DN A number consisting of one to seven digits for an IP Deskphone and also known as an extension number Feature display An area that shows status information about the feature in use It also displays the name and status of the active session Feature Status Lamp indicator An LCD or an LED that indicates a data message contact or feature status by a flash wink steady on or off Fixed key The hard labeled keys on your IP Deskphone Flexible Feature Codes FFCs Specialized codes entered using the dialpad that enable features for example Ring Again Goodbye key A fixed key used to end an active call Idle The phone is in idle mode when handset is on the cradle your telephone is not in speakerphone mode or headset mode and there are no incoming calls In idle mode the LCD displays Date and Time along with soft keys Terms you should know Indicator An LCD or an LED that indicates the status of a fea
96. t are configured on your home or office IP Deskphone Use the following procedure to use Virtual Office you need your DN and a preconfigured SCPW You must activate Virtual Office on your Office phone before you can connect to it from a remote phone See Logging in to Virtual Office on page 70 Advanced features Consult your system administrator to confirm the availability of the Virtual Office feature on your IP Deskphone The IP Deskphone used as a remote phone to connect to your Avaya 1210 IP Deskphone need not necessarily be an Avaya 1210 IP Deskphone Table 8 on page 69 shows the IP Deskphones on which you can use Virtual Office to connect to your Avaya 1210 IP Deskphone Table 8 Virtual Office connection availability Part 1 of 2 IP Deskphone Can I log on to Avaya 1210 IP Deskphone Avaya 1110 IP Yes with extra key restrictions Deskphone Avaya 1120E IP Yes with extra key restrictions Deskphone Avaya 1140E IP Yes with extra key restrictions Deskphone Avaya 1150E IP No Deskphone Avaya 1165E IP Yes with extra key restrictions Deskphone IP Phone 2001 Yes with extra key restrictions IP Phone 2002 Yes with extra key restrictions IP Phone 2004 Yes with extra key restrictions Avaya 2007 IP Yes with extra key restrictions Deskphone Avaya 2033 IP Yes with extra key restrictions Conference Phone Avaya 2050 IP Softphone Yes with extra key restrictions Avaya 12
97. t the intent of this section to claim rights or contest your rights 127 Third party terms to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received th
98. t to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 8 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement fThis product includes software written by Tim Hudson tjn cryptsoft com Third party terms THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING
99. tates and Canada For additional support telephone numbers see the Avaya Support website http support avaya com Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks The trademarks logos and service marks Marks displayed in this site the Documentation and Product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the Documentation and Product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners and Linux is a registered trademark of Linus Torvalds Downloading documents For the most current versions of documentation see the Avaya Support website http support avaya com Contact Avaya Support See the Avaya Support website http support avaya com for product notices and articles or to report a problem with your Avaya product For a list of support telephone numbers and contact addresses go to the Avaya Support website http support avaya
100. tes that a caller tried to reach you by dialing your DN If the Radio Page system is configured to function in Meet me mode you can answer the page call from any IP Deskphone 1 Liftthe handset 2 Dial the Radio Page Answer FFC You hear the paging tone 3 Dial your own DN to connect to the paging caller If the caller disconnects you hear a steadily lit high pitched number unavailable tone Miscellaneous Call Features Some call features are available only if your system administrator configures them Contact your system administrator to determine if the following call features are available e Charging a call or charging a forced call page 111 e Using Privacy Release on page 115 Charging a call or charging a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from an IP Deskphone that is restricted to local calls Operating your Avaya 1210 IP Deskphone charging a local or long distance call to an account before you ia Use the following procedure to charge a local or long distance call to an account before you dial a 1 Lift the handset Charge 2 Press the Charge soft key or Dial the Call Detail Recording FFC dE 3 Dial the charge account number 4 When you hear the dial tone dial the number Charging a transferred call to an account Use the following procedure to charge a trans
101. the cable through the channel in the foot stand to secure the cable 3 Plug the country specific IEC cable into the Global Power Supply and then plug the Global Power Supply into the nearest AC power outlet Installing your Avaya 1210 IP Deskphone Connecting the LAN Ethernet cable Note Your Avaya 1210 IP Deskphone supports both AC power and PoE options including IEEE 802 3 standard power To use local AC power you can order separately the optional AC adapter To use PoE where power is delivered over the CAT5 cable the LAN must support PoE and you do not need an AC adapter Connect your IP Deskphone to your LAN using a CAT5e Ethernet cable to enable full functionality of your IP Deskphone If your Ethernet port is equipped with Power over Ethernet PoE your IP Deskphone can be powered through the LAN port Do not extend the LAN Ethernet cable outside the building 1 Plug one end of the supplied LAN Ethernet cable into the LAN Ethernet port on the back of your IP Deskphone marked with the symbol Thread the cable through the channel in the foot stand Connect the other end of the cable to your LAN Ethernet connection The LAN LED on the back of the IP Deskphone lights when a LAN connection is established Figure 3 on page 40 shows the connections on the back of the IP Deskphone Connecting the PC Ethernet cable Connect the CAT5e PC Ethernet cable between your IP Deskphone and your computer to enable your comp
102. the phone For information about provisioning the IP Deskphones see Avaya Communication Server 1000 IP Deskphones Fundamentals NN43001 368 Call features and Flexible Feature Codes Some features are not available on all telephones Call features and Flexible Feature Codes FFCs must be assigned to your telephone and supported by system software Contact your system administrator to configure these features and codes on your telephone Using your Avaya 1210 IP Deskphone Note Use table Flexible Feature Codes on page 119 to record the FFCs that your system administrator assigns to your phone Using voice mail soft keys Note This feature is not available on all telephones Contact your system administrator to determine if this feature is available on your telephone When this feature is enabled then when you access your voice mail either by pressing the Messages Inbox key or by dialing your voice mail access number voice mail soft keys are displayed that let you perform various actions for your messages The following soft keys are displayed Play Delete Call More Stop Conf Reply More Comp Forwrd Bye More Play the voice mail message Delete the voice mail message Call Call the telephone number that left the voice mail message Display the next layer of soft keys Stop playing the voice mail message Conf Conference in another party to listen to the voice i P mail message Repl Reply to the
103. ting the Unicode Standard and to make copies of this file in any form for internal or external distribution as long as this notice remains attached END OF TERMS AND CONDITIONS Wchar functions The following component is licensed under wchar functions license Wchar functions Wchar functions License Copyright 1990 1991 1993 The Regents of the University of California All rights reserved nu Copyright c YEAR OWNER All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Third party terms Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the ORGANIZATION nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
104. ting the handset on page 41 e Connecting the headset optional on page 41 e Connecting the power on page 42 Connecting the LAN Ethernet cable on page 43 Connecting the PC Ethernet cable page 43 Wall mounting the IP Deskphone optional on page 44 Installing your Avaya 1210 IP Deskphone Attaching the foot stand optional Attach the foot stand in the appropriate slots depending on the desired angle for your IP Deskphone If you insert the foot stand into the upper slots your Deskphone sits at a 25 degree angle If you insert the foot stand into the lower slots your IP Deskphone sits at a 55 degree angle If you install your IP Deskphone on a wall do not attach the foot stand 1 Align the bottom tabs on the foot stand with the position 1 slots or the position 2 slots on the back of your IP Deskphone In position 1 the IP Deskphone sits at a 25 degree angle In position 2 the IP Deskphone sits at a 55 degree angle Figure 3 on page 40 shows the slots on the back of the IP Deskphone 2 Press the foot stand into the slots until it snaps into place Connecting the handset Use the following procedure to connect the handset to the IP Deskphone 1 Plug the end of the handset cord with the short straight section into the handset 2 Plug the other end of the handset cord with the long straight section into the handset jack marked with the symbol on the back of the IP Deskphone 3 Op
105. tional Thread the cord through the channel in the foot stand if installed so that it exits on the side of the foot stand Figure 3 on page 40 shows the connections on the back of the IP Deskphone Connecting the headset optional If you have a headset you can connect the headset to the IP Deskphone For information on how to use your headset with your IP Deskphone see the Avaya 1200 Series IP Deskphones User Guide NN40010 302 Installing your Avaya 1210 IP Deskphone 1 Plug the headset cord into the headset jack on the back of the IP Deskphone marked with the symbol Figure 3 on page 40 shows the connections on the back of the IP Deskphone 2 Thread the cord through the channel in the side of the foot stand 3 Setup the headset according to the headset instructions Connecting the power Your 1210 IP Deskphone supports AC power or Power over Ethernet PoE options including IEEE 802 3 standard power To use local AC power you can order the optional AC adapter and country specific IEC cable separately For AC power use only the Avaya approved Global Power Supply NTYS17xxE6 CAUTION Use only the approved Avaya Global Power Supply with your 1210 IP Deskphone To use PoE where power is delivered over the CAT5 cable your connected LAN must support PoE If you use PoE you do not require an AC adapter 1 Connect the DC barrel connector to the power jack on the back of the IP Deskphone 2 Thread
106. tions to directly access a variety of applications from your Avaya 1210 IP Deskphone To learn more about the available features and services contact your System administrator Depending on which features are available on your System your phone can provide information for example local news and weather stock market information or traffic reports For more information about the External Server Applications see the Avaya IP Deskphone External Server Applications User Guide NN43100 100 Troubleshooting your Avaya 1210 IP Deskphone Troubleshooting your Avaya 1210 IP Deskphone This section provides basic information about troubleshooting your Avaya 1210 IP Deskphone if Virtual Office causes a problem For additional help see Customer service on page 26 Virtual Office Table 10 lists error messages and describes actions to correct the Causes Table 10 Troubleshooting Virtual Office Part 1 of 4 Probable cause Action message Busy try again Remote IP Deskphone Wait for remote IP is active not idle Deskphone to become idle and try again ACD is logged on Log off ACD IP Deskphone before you initiate Virtual Office from another IP Deskphone Make Set Busy is Configure Make Set inactive on ACD IP Busy active on ACD IP Deskphone Deskphone Troubleshooting your Avaya 1210 IP Deskphone Table 10 Troubleshooting Virtual Office Part 2 of 4
107. ture by the flash wink steady on or off Information display Any display of call activity lists prompts and status of calls If the text message exceeds the available display area a scroll arrow icon indicates that you must use the scroll keys to view the remaining text Interrupted dial tone A broken or pulsed dial tone that sounds when you access some features on your IP Deskphone IM Instant Message IP Internet Protocol LCD Liquid Crystal Display LED Light Emitting Diode A semiconductor used as a visual indicator Message Inbox A fixed key on your Avaya 1140E IP Deskphone that connects to your voice messaging system when the key is pressed Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen Terms you should know Network Address IP address Uniquely identifies a device on the network Used for routing information to that device Off hook Any line selected to make a call or receive a call The term off hook is applied whether a the end user lifts up the handset b the end user presses a line key c the call is automatically answered at the IP Deskphone or d a line is automatically selected for an outgoing call Paging tone A special tone two beeps followed by dial tone that sounds when you use the Radio Paging feature Power Over Ethernet Provides power over the network cable that is also used for data communications Registrar
108. ublic License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this li
109. ur Mute key is enabled press the Mute key to listen to the receiving party without transmitting Press the Mute key again to return to two way conversation Note If your Mute key is not enabled pressing the Mute key places the call on hold Press the Mute key again to restore the active call or press the line key to restore the active call You cannot retrieve this call from hold by pressing the Hold key The Mute key applies to handsfree handset and headset microphones The Mute LED indicator located on the Mute key flashes to indicate that the microphone is muted Press the Handsfree key to activate handsfree mode Note The Handsfree LED indicator located on the Handsfree key lights to indicate that the handsfree is in use Using your Avaya 1210 IP Deskphone m I o Applications Headset Use the Navigation keys to scroll through menus and lists that appear on the LCD screen The outer part of this key cluster is used for up down left and right movements Use the Up and Down keys to scroll up and down the menu and the Left and Right keys to position the cursor In some dialog boxes that appear on your phone you can also use the Left and Right keys to select editable fields Press the Right key to select the field below the current selection or the Left key to select the field above the current selection Press the Enter key at the center of the Navigation key cluster to confirm me
110. urce Software OSI Certified Open Source is a certification mark of the Open Source Initiative Glenn Randers Pehrson glennrp at users sourceforge net December 18 2008 END OF TERMS AND CONDITIONS Kern random The following component is licensed under kern random license Kern random Copyright Theodore Ts o 1994 1995 All rights reserved Kern random License Third party terms This code is derived from software contributed to Berkeley by Chris Torek Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the University of California Berkeley and its contributors 4 Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission At THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY E
111. uter to access the LAN 1 Plug one end of the PC Ethernet cable not supplied into the PC Ethernet port on the back of your IP Deskphone marked with the symbol Thread the cable through the channel in the foot stand Connect the other end of the cable to the LAN port on your computer Installing your Avaya 1210 IP Deskphone Wall mounting the IP Deskphone optional You can install your IP Deskphone on a wall Wall mount the IP Deskphone using the two keyholes on the back of the IP Deskphone You do not need the foot stand for wall mounted applications 1 Remove the foot stand 2 Ensure all cables are properly routed and the IP Deskphone is functioning 3 Make small marks on the wall where you want to align each keyhole slot 4 Insert the screws not provided so that they protrude slightly from the wall 5 Align the keyholes on the back of the IP Deskphone with the screws in the wall 6 Slide the IP Deskphone onto the screws to secure the IP Deskphone in position Note Call features and Flexible Feature Codes FFC must be assigned to your IP Deskphone and supported by system software Contact your system administrator to configure these features and codes on your IP Deskphone Basic features Basic features This section explains how you can customize the features on your Avaya 1210 IP Deskphone to meet your requirements Your Avaya 1210 IP Deskphone has both server based telephone feature
112. wn keys or 5 Press the Select soft key to save the Select Cancel volume level and return to the Telephone Options menu mmc Li Press the Cancel soft key to cancel the modifications Adjusting the display screen contrast You can adjust the contrast using the Local Tools menu Avaya recommends that you use the Telephone Options menu Use the following procedure to adjust the display screen contrast 1 Press the Services key select Telephone Options and then select Contrast adjustment 2 To increase or decrease the display contrast level press the left or right keys Basic features Select Cancel lm Press the Select soft key to save the changes and return to the Telephone Options menu or Press the Cancel soft key to cancel the modifications Selecting a language Information that appears on the display is available in multiple languages This language setting controls the language only for phone features If the Language setting is password protected you must enter a password SCPW to change the language If you enter an incorrect password an error message is displayed If you enter an incorrect password more than three times the password functionality is locked Contact your system administrator to unlock the password Use the following procedure to configure the language Services Press the Services key select Telephone Options and then select Language
113. y if the Virtual Office feature is available for your use Advanced features Disconnecting your office IP Deskphone from a remote IP Deskphone Use the following procedure to disconnect your office IP Deskphone from a remote IP Deskphone Home To disconnect your office IP Deskphone from the remote IP Deskphone a Press the Home soft key b Enter your User ID and password this logs on the Office IP Deskphone to your office network or or Virtual Press the Virtual soft key to log on to another Deskphone and your IP Deskphone becomes a Remote IP Deskphone Logging out of Virtual Office To log out of Virtual Office press the Virtual soft key Automatic log out from Virtual Office Your remote Virtual Office IP Deskphone may be configured to automatically log out of Virtual Office after a predetermined period of inactivity When automatic logout is about to occur the following message is displayed on the IP Deskphone Logout phone now Press Yes to allow the IP Deskphone to log out of Virtual Office or press No to remain logged in to Virtual Office and reset the IDLE timer If no key is pressed the IP Deskphone logs out of Virtual Office Emergency calls on your Remote IP Deskphone If you make an emergency call while logged in to Virtual Office on a Remote IP Deskphone the call is placed to the local emergency service not to your home office emergency service Advanced features Not
114. your Avaya 1210 IP Deskphone 28 BIaeld auo ERE TAE ERE 28 Before vou Degi 4 RE 28 Avaya 1210 IP Deskphone lt 29 Avaya 1210 IP Deskphone controls TT TI UT License asi ere R9 ER ERES RAS 35 Call features and Flexible Feature Codes 35 Using voice mail soft keys 36 Audio and text message broadcast TT eae TEU Installing your Avaya 1210 IP Deskphone 39 Attaching the foot stand optional 41 Connecting the handset 41 Connecting the headset optional 41 Connecting the power area TEENE ETTEI ETE Connecting the LAN Ethernet cable 43 Connecting the PC Ethernet cable 43 Wall mounting the IP Deskphone optional 44 Basic leniUreS 2u sssdaseeso Ee Rank sREXIId 45 Telephone Options TOTEM TUTUP TEE PTT auos deen 47 Adjusting the display screen 48 Selecting a language 49 Selecting date and time format TIMES TE Accessing display diagnostics 51 Selecting a local

Avaya 1210 User Guide

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