ATEN Technology ACS1216A User's Manual
Contents
1. Hot Plugging The ACS1208A ACS1216A supports hot plugging components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down In order for hot plugging to work properly however the procedures described below must be followed Switching Station Positions You can switch station positions by simply unplugging from the old parent and plugging into a new one After you do in order for the OSD menus to correspond to the change you must reset the Station IDs in the OSD See RESET STATION ID page 30 for details Note If the computer s Operating System does not support hot plugging this function may not work properly Hot Plugging KVM Ports In order for the OSD menus to correspond to the change you must manually reconfigure the OSD to reflect the new Port information See the F3 SET page 26 and F4 ADM page 28 functions for details Hot Plugging Console Ports Keyboard monitor and mouse can all be hot plugged When hot plugging the mouse You may unplug and replug the mouse to reset the mouse for example as long as you use the same mouse Ifyou plug in a different mouse all the stations and all the computers on the installation must be shut down for 10 seconds then restarted following the Power Up Sequence described under Step 4 on page 10 Note If after hot plugging there is no response to keyboard and or mouse i2. 33 Scan Duration 27 SCAN SKIP MODE 27 Screen Blanker 27 Selecting the Active Port 16 SET 26 Accessible Ports 30 Logout Timeout 28 Password 28 Quick View Ports 30 Username 28 Setting the Auto Scan Interval 17 SJ T 11364 2006 ii Skip Mode 19 27 31 SKP 31 Specifications 45 Station IDs 10 Reset 30 Switching Station Positions 12 52 T Technical Support 44 Telephone support iii Timeout 28 U User Notice iii Username 28 53
3. Upgrade Package you want to install usually the most recent and download it to your computer Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch CS TAX VIAN ri VI S mnm CO Note On a daisy chained installation the chained stations will automatically receive the upgrade via the daisy chain cables Shut down all of the computers but not the Stations on your KVM installation From your KVM switch console bring up the OSD see p 21 and select the F4 ADM function Scroll down to FIRMWARE UPGRADE Press Enter then press Y to invoke Firmware Upgrade Mode see p 30 For your reference the current firmware upgrade version displays on the screen 35 ACS1208A ACS1216A User Manual Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears 25 Firmware Upgrade Utility El Welcome to the Firmware Upgrade Utility Put your device into Firmware U
4. VIEW PORTS page 30 for details Move the highlight bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one 25 ACS1208A ACS1216A User Manual F3 SET This function allows the Administrator and each User to set up his own working environment A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login To change a setting 1 Double Click it or move the highlight bar to it then press Enter 2 After you select an item a submenu with further choices appears To make a selection either Double Click it or move the highlight bar to it then press Enter An icon appears before the selected choice to indicate which one it is The settings are explained in the following table Setting Function OSD HOTKEY Selects which Hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination PORT ID Allows you to position where the Port ID appears on the screen DISPLAY The default is the upper right corner but you can choose to have it POSITION appear anywhere on the screen Use the Mouse or the Arrow Keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the Port ID display then Double Click or
5. Wait a few seconds for the system to reinitialize the station sequence and display the proper IDs 49 ACS1208A ACS1216A User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 50 A ACS1208A ACS1216A Computer Connection Table 46 Front View 5 Rear View 6 Activate Beeper 29 ADM 28 Administrator functions 28 Auto Scanning 33 Invoking Auto Scan 17 Pausing Auto Scan 17 Scan Duration 27 Setting the Scan Interval 17 Stopping 18 B Beeper Activate 29 Control 20 BRC 32 Broadcast
6. While BRC mode is in effect the mouse will not function normally You must exit BRC mode in order to regain control of the mouse To exit BRC mode invoke the OSD with the OSD Hotkey then Click the F6 field or press F6 to turn BRC mode off 32 Chapter 4 OSD Operation F7 SCAN Clicking the F7 field or pressing F7 invokes Auto Scan mode This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself The selection of computers to be included for Auto Scanning is made with the Scan Skip mode setting under the F3 SET function see page 27 The amount of time that each Port displays for is set with the Scan Duration setting under the F3 SET function see page 27 When you want to stop at a particular location press the Spacebar to stop scanning If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect After the Scan Duration time is up the Scan function will move on to the next port As each computer is accessed an S appears in front of the Port ID display to indicate that it is being accessed under Auto Scan mode While Auto Scan mode is in effect the console will not function normally You must exit Auto Scan mode in order to regain control of the conso
7. ballpoint pen 3 Power LED Lights green to indicate that the unit is receiving power 4 Station ID LED The ACS1208A ACS1216A Station ID is displayed here If this is a Single Station installation see page 9 or the First Station on a daisy chained installation see page 10 the switch has a Station ID of 01 On a daisy chained installation the ACS1208A ACS1216A auto senses its position and displays the Station ID that corresponds to its place in the chain see Port ID Numbering page 13 for details Note The ACS1216A is pictured above The ACS1208A front panel is the same as that of the ACS1216A except that it has 8 KVM ports ACS1208A ACS1216A User Manual Rear View No Component Description 1 Daisy chain Ports When daisy chaining units the cables plug in here The port on the right is the Chain Out port the one on the left is the Chain In port KVM Ports The cables that link to the computers plug in here Note The shape of these 15 pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in See Cables page 4 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers Cable Tie Slot If you want to use a cable tie to gather the cables together you can run it through this slot
8. keystrokes can be input You must exit Skip mode in order to regain normal control of the console 3 To exit Skip mode press Esc or Spacebar 19 ACS1208A ACS1216A User Manual Hotkey Beeper Control The Beeper see Activate Beeper page 29 can be Hotkey toggled On and Off To toggle the Beeper key in the following Hotkey combination 1 Invoke Hotkey Mode with the NumLock or NumLock combination 2 Press B After you press B the Beeper toggles On or Off The Command Line displays Beeper On or Beeper Off for one second then the message disappears and you automatically exit Hotkey Mode Hotkey Summary Table Num Lock Port ID Enter Switches access to the computer that or corresponds to that Port ID Num Lock EI eee aS SEE 1 El T n Enter Sets the Auto Scan interval to n seconds where n is a number from 1 255 A Invokes Auto Scan mode When Auto Scan mode is in effect P or Left Click pauses Auto Scanning When Auto Scanning is paused pressing Any Key or another Left Click resumes Auto Scanning lt Invokes Skip mode and Skips from the current port to the first accessible port previous to it gt Invokes Skip mode and Skips from the current port to the next accessible port O Invokes Skip mode andSkips from the current port to the last accessible port of the previous Station N Invokes Skip mode andSkips from the curre
9. press Enter to lock the position and return to the Set submenu Note The ID display position for each port on the installation is set independently the choice specified here only applies to the currently active computer PORT ID Determines how long a Port ID displays on the monitor after a port DISPLAY change has taken place The choices are User Defined which DURATION lets you select the amount of time from 1 255 sec and Always On which displays the Port ID at all times If you select User Defined key in the number of seconds then press Enter The default is 3 Seconds A setting of 0 zero disables this function Continues on next page 26 Chapter 4 OSD Operation Continued from previous page Setting Function PORT ID Selects how the Port ID is displayed the Port Number alone DISPLAY PORT NUMBER the Port Name alone PORT NAME or the MODE Port Number plus the Port Name PORT NUMBER PORT NAME The default is PORT NUMBER PORT NAME SCAN Determines how long the focus dwells on each port as it cycles DURATION through the selected ports in Auto Scan Mode see F7 SCAN page 33 Key in a value from 1 255 seconds then press Enter Default is 5 seconds a setting of 0 disables the Scan function SCAN SKIP Selects which computers will be accessed under Skip Mode see MODE F5 SKP page 31 and Auto Scan Mode see F7 SCAN page 33 Choices are ALL All the Ports which have be
10. shown on the Progress bar 37 ACS1208A ACS1216A User Manual Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful 23 Firmware Upgrade Utility x The Firmware upgrade was successful Click Finish to close the utility Device List Status Messges IEA gt Loading amp testing files gt Loading amp testing files OK gt Searching for devices gt Preparing firmware upgrade gt Firmware version is not newer than deviceA c1216 1208 MAIN GCG gt Preparing firmware upgrade OK gt Upgrading device CSI21811208 MAIN COC gt Upgrading device A CS1216 1208 MAIN COC OK Device Description Device FAW Ver 1 0 090 Upgrade FAW Ver 1 0 090 MID 000 fa Check Finnie Help View Log Progress Click Finish to close the Firmware Upgrade Utility Upgrade Failed Ifthe Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed 38 Chapter 5 The Firmware Upgrade Utility Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery When you invoke Firmware Upgrade Mode see Preparation page 35 but decide not to proceed with the upgrade When the Mainboard firmware upgrade fails When the I O firmware upgrade fai
11. 1216A The following directions appear on the KVM console screen USERNAME AND PASSWORD INFORMATION AND PORT USER INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE ER CLOSE THE CASE THEN SWITCH REMOVE THE JUMP RESTART 5 Turn off the ACS1208A ACS1216A and unplug the power cord 6 Remove the jumper cap from pins 1 2 of the J18 jumper 7 Replace the cover on the KVM switch Plug in the power cord and turn on the ACS1208A ACS1216A 8 You should now use the default username and password to log in to the ACS1208A ACS1216A 48 Appendix Troubleshooting Overview Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade See The Firmware Upgrade Utility page 35 for upgrade details Symptom Action Erratic behavior Check that the Power Adapter that was supplied with the unit is plugged in and functioning properly Mouse and or Keyboard not Unplug the cable s from the console port s then plug responding it them back in All Station IDs display as 01
12. 209 224 22 337 352 30 465 480 7 97 112 15 225 240 23 353 368 31 481 496 8 113 128 16 241 256 24 369 384 32 497 512 Appendix OSD Factory Default Settings The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Position Upper Right Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full For all Users on all Ports 47 ACS1208A ACS1216A User Manual Restoring Original Factory Default Settings You can restore the original factory default settings for the ACS1208A ACS1216A The original password for the default administrator account is restored all administrator and user accounts are removed from the system Only the station name and date and time are retained This procedure requires the use of a jumper cap 1 Turn off the ACS1208A ACS1216A and unplug the power cord 2 Remove the cover of the ACS1208A ACS1216A 3 Place a jumper cap over pins 1 2 of the J18 jumper on the mainboard Ea J18 E 4 Plug in the power cord and turn on the ACS1208A ACS
13. LL ATEN INTL CO 1 ATEN INTL CO 2 ATEN INTL CO 3 FAX SERVER 1 FAX SERVER 2 WEB SERVER 1 y v Note 1 The diagram depicts the Administrator s Main Screen The User Main Screen does not show the F4 and F6 functions since these are reserved for the Administrator and can t be accessed by ordinary Users 2 OSD always starts in List view with the highlight bar at the same position it was in the last time it was closed 3 Only the ports that have been set accessible by the Administrator for the currently logged in User are visible see SET ACCESSIBLE PORTS page 30 for details OSD Main Screen Headings SN PN This column lists the Port ID numbers Station Number Port Number for all the KVM ports on the installation The simplest method to access a particular computer is move the Highlight Bar to it then press Enter QV If a port has selected for Quick View scanning see Set Quick View Ports page 30 an arrowhead displays in this column to indicate so o The computers that are powered on and are On Line have a Sun symbol in this column to indicate so NAME If a port has been given a name see Edit Port Names page 29 its name appears in this column 22 Chapter 4 OSD Operation OSD Navigation To dismiss the menu and deactivate OSD Click the X at the upper right corner of the OSD Window or press Esc To Logout Click F at the top of the Main Screen or press F8
14. Mode 32 C Clear the Name List 29 Computer Connection Tables 46 console modules 7 E Edit Port Names 29 F F1 GOTO 24 F2 LIST 25 F3 SET 26 F4 ADM 28 Index F5 SKP 31 F6 BRC 32 F7 SCAN 33 F8 LOUT 34 factory default settings restoring 48 Firmware upgrade failed 38 OSD enable 30 port 35 recovery 39 utility 35 G GOTO 24 H Hardware Requirements Cables 4 Computer 4 Console 4 Hot Plugging 12 Console Ports 12 CPU Ports 12 Hotkey Beeper Control 20 Command Mode 27 Invoking Hotkey Mode 15 OSD 26 Selecting the Active Port 16 Summary Table 20 Hotkey Port Control 15 51 ACS1208A ACS1216A User Manual Installation Daisy chaining 10 overview 7 Single Stage 9 Invoking Hotkey Mode 15 K KVM adapter cables 7 L LIST 25 Logout 34 Logout Timeout 28 LOUT 34 O Online Registration iii OSD Factory Default Settings 47 Functions 24 Hotkey 21 26 Logout 34 Main Screen 21 22 Main Screen Headings 22 Navigation 23 Overview 21 Password 21 Restore Default Values 29 P Password 21 28 Pause 33 Port ID Display Duration 26 Display Mode 27 Display Position 26 Numbering 13 Port Names 29 Powering Off and Restarting 13 Q Quick View Ports 30 R Rack Mounting 8 Safety information 43 Reset Station IDs 30 restoring factory default settings 48 RoHS ii S Safety Instructions General 41 Rack Mounting 43 SCAN
15. OSD Select User Specified 1 255 sec Emulation Keyboard PS 2 Mouse PS 2 Video 2048 x 1536 DDC2 Power Consumption DC 9V 7 5W max DC 9V 8W max Operating Temperature 0 50 C Storage Temperature 20 60 C Humidity 0 80 RH Housing Metal Weight 2 73 kg 2 83 kg Dimensions L x W x H 483 x 517 x 45 mm 19 1U 45 ACS1208A ACS1216A User Manual ACS1208A ACS1216A Connection Tables The following tables indicate the relationship between the number of Master View units and the number of computers that they control ACS1208A MVs Computers MVs Computers MVs Computers MVs Computers 1 1 8 9 65 72 17 129 136 25 193 200 2 9 16 10 73 80 18 137 144 26 201 208 3 17 24 11 81 88 19 145 152 27 209 216 4 25 32 12 89 96 20 153 160 28 217 224 5 33 40 13 97 104 21 161 168 29 225 232 6 41 48 14 105 112 22 169 176 30 233 240 7 49 56 15 113 120 23 177 184 31 241 248 8 57 64 16 121 128 24 185 192 32 249 256 ACS1216A MVs Computers MVs Computers MVs Computers MVs Computers 1 1 16 9 129 144 17 257 272 25 385 400 2 17 32 10 145 160 18 273 288 26 401 416 3 33 48 11 161 176 19 289 304 27 417 432 4 49 64 12 177 192 20 305 320 28 433 448 5 65 80 13 193 208 21 321 336 29 449 464 6 81 96 14
16. PS 2 KVM Switch ACS1208A ACS1216A User Manual www aten com ACS1208A ACS1216A User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China ABASMRRTA Fa aan ALA BBE O RIVAS A E ZAR SHRM PMA BY ESAT 11363 20064 E HR SE KZ To O RIFA PASA ER E DATA E HARMEN BAH SI T 11363 2006 REE o x RIVA E ORES EAGER DRA Heese HSJ T 11363 2006 IR EER ie ACS1208A ACS1216A User Manual User Information Online Registration Be sure to register your product at our online support cent
17. To move up or down through the list one line at a time Click the Up and Down Triangle symbols A W or use the Up and Down Arrow Keys If there are more list entries than what can appear on the Main Screen the screen will scroll To move up or down through the list one screen at a time Click the Up and Down Arrow symbols AM or use the Pg Up and Pg Dn keys If there are more list entries than what can appear on the Main Screen the screen will scroll To activate a port Double Click it or move the Highlight Bar to it then press Enter After executing any action you automatically go back to the menu one level above 23 ACS1208A ACS1216A User Manual OSD Functions OSD functions are used to configure and control the OSD For example you can rapidly switch to any port scan selected ports only limit the list you wish to view designate a port as a Quick View Port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either Click a Function Key field at the top of the Main Screen or press a Function Key on the keyboard 2 In the Submenus that appear make your choice either by Double Clicking it or moving the Highlight Bar to it then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function GOTO allows you to switch directly to a port either by keying in the port s Name or i
18. ain the OSD settings will no longer correspond to the new situation This function directs the OSD to rescan the Station positions of the entire installation and updates the OSD so that the OSD Station information corresponds to the new physical layout Note Only the Station Numbers get updated Except for the Port Names all Administrator settings such as Set Accessible Ports Set Quick View Ports etc for all of the computers affected by the change have to be manually redone FIRMWARE UPGRADE In order to upgrade the ACS1208A ACS1216A firmware See chapter 5 you must first enable Firmware Upgrade Mode with this setting When you bring up this menu the current firmware version levels display Select Y to enable Firmware Upgrade Mode or N to leave this menu without enabling it 30 Chapter 4 OSD Operation F5 SKP Clicking the F5 field or pressing F5 invokes Skip SKP mode This function enables you to easily skip backward or forward switching the console focus from the currently active computer port to the previous or next available one The selection of computers to be available for Skip mode switching is made with the Scan Skip mode setting under the F3 SET function see page 26 When you are in Skip mode press lt to switch to the previous computer in the List press to switch to the next computer in the List press T to switch to the last computer on the previous sta
19. and work your way down to the lowest one ACS1208A ACS1216A User Manual This Page Intentionally Left Blank 14 Chapter 3 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard The Master View ACS1208A ACS1216A provides the following Hotkey Port Control features Selecting the Active Port Auto Scanning Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode Invoking Hotkey Mode takes three steps 1 Hold down the Num Lock key 2 Press and release the asterisk or the minus key 3 Release the Num Lock key Num Lock or Num Lock Note The asterisk or minus key must be released within one half second otherwise Hotkey invocation is cancelled and it has no effect ACS1208A ACS1216A User Manual When Hotkey Mode is active The Num Lock Caps Lock and Scroll Lock LEDs flash in succession to indicate so They stop flashing and revert to normal status when you exit Hotkey Mode A Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background and displays the subsequent Hotkey information that you key in Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input Pressi
20. chain Up To 31 Additional Units Control Up to 512 computers From a Single Console No Software Required Convenient Computer Selection via Hotkeys and Intuitive On Screen Display OSD Menus Auto Scan Feature for Monitoring User Selected Computers Hot Pluggable Add or Remove Computers Without Having To Power Down the Switch Custom ASIC patent pending Auto Senses Station s Position on Daisy chained Installations No Need For Manual DIP Switch Setting Front Panel LED Indicates Station s Position Port Names Automatically Reconfigured When Station Sequence Is Changed Two Level Password Security Only Authorized Users View and Control the Computers Up to Four Users Plus an Administrator Separate Profiles For Each Two Level Logout Manual and Timed PS 2 Keyboard and Mouse Emulation Computers Boot Even When the Console Focus is Elsewhere Supports PS 2 Compatible Mice Microsoft Intellimouse Explorer Logitech FirstMouse Superior Video Quality Supports Resolutions of Up To 2048 x 1536 Rack Mountable in 19 System Rack 1U PS 2 compatible mouse support is for 3 button wheel mice The Logitech Mouse Ware program s Change Device procedure does not work on Microsoft NT computers ACS1208A ACS1216A User Manual Hardware Requirements Console A VGA SVGA or Multisync monitor capable of the highest resolution that you will be using on any computer in the i
21. ck or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 43 ACS1208A ACS1216A User Manual Technical Support Technical support is available both by email and online with a browser over the web International Email Support support aten com Online Technical Support http support aten com Support Troubleshooting http www aten com Documentation Software Upda
22. computer is attached to a particular port every port can be given a name This function allows the Administrator to create modify or delete port names To Edit a port name 1 Click the port you want or use the Navigation Keys to move the highlight bar to it then press Enter 2 Key in the new Port Name or modify delete the old one The maximum number of characters allowed for the Port Name is 12 Legal characters include All alpha characters a z A Z All numeric characters 0 9 and Space Case does not matter OSD displays the Port Name in all capitals no matter how they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE DEFAULT VALUES This function is used to undo all changes and return the setup to the original factory default settings see OSD FACTORY DEFAULT SETTINGS page 47 except for the Names settings that were assigned to the Ports which are saved CLEAR THE NAME LIST This function clears the port name list ACTIVATE BEEPER Choices are Y for Yes or N for No When activated the beeper sounds whenever a Port is changed when activating the Auto Scan function see F7 SCAN page 33 or an invalid entry is made on an OSD menu The default is Y activated Continues on next page 29 ACS1208A ACS1216A User Manual Continued from previous page Sett
23. con appears before the selected choice so that you know which one it is The settings are explained in the following table Setting Function SET USERNAME This function is used to set Usernames and Passwords for the AND Administrator and Users PASSWORD 1 One Administrator and four User passwords can be set 2 After you select the Administrator field or one of the User fields a screen that allows you to key in your password appears The password may be up to 12 characters long and can consist of any combination of letters and numbers A Z 0 9 3 For each individual key in the Username and Password then press Enter 4 To modify or delete a previous Username and or Password use the backspace key to erase individual letters or numbers SET LOGOUT If there is no input from the console for the amount of time set with TIMEOUT this function the Operator is automatically logged out A login is necessary before the console can be used again This enables other Operators to gain access to the computers when the original Operator is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 180 minutes then press Enter If the number is O zero this function is disabled Default is 0 disabled Continues on next page 28 Chapter 4 OSD Operation Continued from previous page Setting Function EDIT PORT NAMES To help remember which
24. en set Accessible see SET ACCESSIBLE PORTS page 30 POWERED ON Only those Ports which have been set Accessible and are Powered On QUICK VIEW Only those Ports which have been set Accessible and have been selected as Quick View Ports see SET QUICK VIEW PORTS page 30 QUICK VIEW POWERED ON Only those Ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL Note The Quick View choices only show up on the Administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 30 for details SCREEN If there is no input from the console for the amount of time set with BLANKER this function the screen is blanked Key in a value from 1 30 minutes then press Enter A setting of 0 disables this function The default is 0 disabled HOTKEY Enables Disables the Hotkey Command function in case a COMMAND conflict with programs running on the computers occurs MODE 27 ACS1208A ACS1216A User Manual F4 ADM F4 is an Administrator only function It allows the Administrator to configure and control the overall operation of the OSD To change a setting Double Click it or use the Up and Down Arrow Keys to move the highlight bar to it then press Enter After you select an item a submenu with further choices for you to select from appears Double Click the choice you want or move the Highlight Bar to it then press Enter An i
25. er International http support aten com North America ATEN TECH http www aten usa com product_registration ATEN NJ http support aten com Telephone Support For telephone support call this number International 886 2 8692 6959 North America ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operat
26. er View units Daisy chaining is described in the next section 3 Plug the power adapter cable into the Master View s power jack then plug the power adapter into an AC power source 4 Turn on the power to the computers Single Stage Installation Diagram sag ACS1208A ACS1216A User Manual Daisy chained Installation To control even more computers up to 31 additional switches can be daisy chained down from the first unit As many as 512 computers can be controlled from a single console in a complete installation Tables showing the relation between the number of computers and the number of Master View ACS1208A ACS1216A units needed to control them are provided on page 46 in the Appendix To set up a daisy chained installation do the following 1 Make sure that power to all the devices you will be connecting up has been turned off 2 Use a daisy chain cable set described in the Cables section page 4 to connect the Chain Out port of the parent ACS1208A ACS1216A unit to the Chain In port of the child ACS1208A ACS1216A unit First Station Out to Second Station In Second Station Out to Third Station In etc Note You cannot use the Chain In port of the First Station Master View since it is the highest level parent 3 Use KVM cable s
27. er supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 42 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single ra
28. escribes how to set up your installation The necessary steps from a basic single stage hookup to a complete 32 switch daisy chained operation are provided Chapter 3 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your ACS1208A ACS1216A installation Chapter 4 OSD Operation provides a complete description of the ACS1208A ACS1216A s OSD On Screen Display and how to work with it Chapter 5 The Firmware Upgrade Utility explains how to use this utility to upgrade the ACS1208A ACS1216A s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the ACS1208A ACS1216A vii ACS1208A ACS1216A User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN pr
29. ets described in the Cables section page 4 to connect any available KVM Port on the ACS1208A ACS1216A installation to the Keyboard Video and Mouse ports of the computers you are installing 4 Repeat the above steps for any additional ACS1208A ACS1216A units you wish to add to the chain 5 Power up the installation according to the following procedure a Plug in the power adapter for the First Station Wait for the unit to ascertain its Station ID and display it on the Station ID LED The Station ID for the First Stage unit is 01 the ID for the Second Stage unit is 02 the ID for the Third Stage unit is 03 etc b Plug in the power adapters for each Station on the installation in turn Second Station then Third Station etc In each case wait for the Station ID to be ascertained and displayed on the current Station before plugging in the next one c After all the Stations are up power on the computers Chapter 2 Hardware Setup Daisy chained Installation Diagram Sg D OO EY dE E mi gt E gt fw Eb Ed ACS1208A ACS1216A User Manual
30. ing Function SET QUICK VIEW PORTS This function lets the Administrator select which Ports to include as Quick View ports To select deselect a port as a Quick View Port Double Click the port you want or use the Navigation Keys to move the highlight bar to it then press Enter When a port has been selected as a Quick View Port an arrowhead displays in the QV column of the LIST on the Main Screen to indicate so When a port is deselected the arrowhead disappears If one of the Quick View options is chosen for the LIST view see F2 LIST page 25 only a Port that has been selected here will display on the List If one of the Quick View options is chosen for Auto Scanning see SCAN SKIP MODE page 27 only a Port that has been selected here will be Auto Scanned The default is for no ports to be selected SET ACCESSIBLE PORTS This function allows the Administrator to define User access to the computers on the installation on a Port by Port basis For each User select the target Port then press the Spacebar to cycle through the choices F Full access V View Only or blank Repeat until all access rights have been set then press Enter The default is F for all users on all Ports Note A blank setting means that no access rights are granted The Port will not show up on the User s LIST on the Main Screen RESET STATION IDS If you change the position of one of the Stations in the daisy ch
31. ion PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE ACS1208A ACS1216A User Manual Package Contents The ACS1208A ACS1216A package consists of 1 ACS1208A ACS1216A KVM Switch with Standard Rack Mounting Kit 2 Custom KVM Cable Sets 1 Firmware Upgrade Cable 1 Power Cord 1 User Manual Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the ACS1208A ACS1216A since this manual was printed Please visit our website to download the most up to date version of the manual O Copyright 2008 ATENO International Co Ltd Manual Part No PAPE 0200 3ATG Manual Date 2008 08 01 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners ACS1208A ACS1216A User Manual Contents FCC Information LL ii PROP So tetris o tats os Soest ened dart sks ii SJT 11364 2000 lt il Pala gee ES ii User Information LL ili Online Registration iii Telephone Support esisi seide aj aed n RA E EE eee iii User Notice ii ir ee ee en Baths iil Package Contents iv Abo
32. laced in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes 41 ACS1208A ACS1216A User Manual To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible pow
33. le While you are in Auto Scan mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse See Invoking Auto Scan page 17 for details To exit Auto Scan mode press the Spacebar or Esc 33 ACS1208A ACS1216A User Manual F8 LOUT Clicking the F8 field or pressing F8 logs you out of OSD control of the computers and blanks the Console screen This is different from simply pressing Esc when you are at the Main Screen to deactivate the OSD With this function you must log in all over again to regain access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen You must input your password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a Null Port message displays on the screen The OSD Hotkey will bring up the Main OSD Screen 34 Chapter 5 The Firmware Upgrade Utility Preparation To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages Choose the Firmware
34. ls To perform a firmware upgrade recovery do the following 1 Power off the switch If it is part of a daisy chain disconnect it from the chain 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the switch back on and repeat the upgrade procedure 5 After the switch has been successfully upgraded power it off and slide the Firmware Upgrade Recovery Switch back to the Normal position 6 If the switch is part of a daisy chain replace it in the chain 7 Power the switch back on 39 ACS1208A ACS1216A User Manual This Page Intentionally Left Blank 40 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be p
35. n connectors This space saving innovation allows a full 16 port switch to be installed in a 1U system rack Setup is fast and easy plugging cables into their appropriate ports is all that is entailed Because the ACS1208A ACS1216A intercepts keyboard input directly there is no software to configure so there is no need to get involved in complex installation routines or be concerned with incompatibility problems Access to any computer connected to the installation is easily accomplished either by entering Hotkey combinations from the keyboard or by means of a powerful menu driven OSD On Screen Display system A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one ACS1208A ACS1216A User Manual There is no better way to save time and money than with a Master View ACS1208A ACS1216A installation By allowing a single console to manage all the attached computers an ACS1208A ACS1216A installation 1 eliminates the expense of having to purchase a separate keyboard monitor and mouse for each computer 2 saves all the space those extra components would take up 3 saves on energy costs and 4 eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another Chapter 1 Introduction Features A Single Console Controls Up To 8 ACS1208A or 16 ACS1216A Computers Daisy
36. ng Esc exits Hotkey Mode Selecting the Active Port Each KVM port is assigned a Port ID see Port ID Numbering page 13 You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the KVM Port that the computer is connected to The steps involved are 1 Invoke Hotkey Mode with the NumLock or NumLock combination Key in the Port ID The Port ID numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit Hotkey Mode Chapter 3 Hotkey Operation Auto Scanning Auto Scan automatically switches among all the active KVM ports that are accessible to the currently logged on user at regular intervals so that he can monitor their activity automatically See Scan Skip Mode of the OSD F3 SET function page 27 for information regarding accessible ports Seiting the Scan Interval The amount of time Auto Scan dwells on each port is set with the Scan Duration setting of the OSD F3 SET function see page 27 You can change the scan interval before activating Hotkey Auto Scanning if you wish with the following Hotkey combination 1 Invoke Hotkey Mode with the NumLock or NumLock combination 2 Key in T n Where T is the letter T and n is anumber from 1 255
37. nput perform a Keyboard and Mouse Reset by pressing in the Reset button see page 5 Chapter 2 Hardware Setup Port ID Numbering Each KVM port on a ACS1208A ACS1216A installation is assigned a unique Port ID The Port ID is made up of two parts a Station Number and a Port Number The Station Number is a two digit number which reflects the switch s position in the daisy chain sequence This corresponds to the number displayed on the front panel Station ID LED The Port Number is a two digit number which reflects the port on the ACS1208A ACS1216A station that the computer is connected to The Station Number precedes the Port Number Station and Port numbers from 1 9 are padded with a preceding zero so they become 01 09 For example a computer attached to Port 6 of Station 12 would have a Port ID of 12 06 Powering Off and Restarting If it becomes necessary to Power Off one of the ACS1208A ACS1216A units before starting it back up you must do the following 1 Shut down all the computers that are attached to it Note You must unplug the power cords of any computers that have the Keyboard Power On function Otherwise the unit will still receive power from the computers 2 Wait 10 seconds then plug the ACS1208A ACS1216A back in 3 After the ACS1208A ACS1216A is up Power On the computers Note If you have shut down more than one station power up the highest station first
38. nstallation A PS 2 style mouse A PS 2 style keyboard Computers The following equipment must be installed on each computer A VGA SVGA or Multisync card A 6 pin mini DIN PS 2 style mouse port A 6 pin mini DIN PS 2 Style keyboard port Cables Substandard cables may damage the connected devices or degrade overall performance For optimum signal integrity and to simplify the layout we strongly recommend that you use the high quality CS Custom Cable sets described below Function CS Part Number KVM Switch to KVM Switch Daisy chaining 2L 1700 0 6 m 2L 1701 1 8m KVM Switch to Computer 2L 5201P 1 2m 2L 5202P 1 8m 2L 5203P 3 0 m 2L 5206P 6 0 m Chapter 1 Introduction Front View 1 ATEN o 0 o o o o o sa oo oo oo o o o O En EST A iti 2 3 4 No Component Description 1 Port LEDs An orange LED indicates that a computer is connected to the corresponding port A green LED indicates that the computer connected to the corresponding port has focus 2 Reset Button Pressing in this button performs a system reset When the system is reset the ACS1208A ACS1216A beeps and then the KVM port LEDs flash in succession until the reset is completed After the reset is completed you can login again Note This button is semi recessed and must be pushed with a small object such as the end of a paper clip or a
39. nt port to the first accessible port of the next Station B Toggles the Beeper On or Off 20 Chapter 4 OSD Operation OSD Overview The On Screen Display OSD is a menu driven method to handle computer control and switching operations All procedures start from the OSD Main Screen To pop up the Main Screen tap the Scroll Lock key twice Note You can optionally change the Hotkey to the Ctrl key in which case you would tap Ctrl twice see OSD Hotkey page 26 With this method the Ctrl keys must be on the same side both left or both right The OSD incorporates a two level Administrator User password system Before the OSD Main Screen comes up a dialog box appears that asks you to provide your password If the password function has been set you must provide the password in order to access the OSD Main Screen If this is the first time that the OSD is being run or if the password function has not been set simply press Enter The OSD Main Screen comes up in Administrator Mode In this mode you have Administrator privileges with access to all Administrator and User functions and can set up operations including password authorization for the future as you would like 21 ACS1208A ACS1216A User Manual OSD Main Screen When you invoke the OSD a screen similar to the one below appears F1 GOTO F3 SET F5 SKP F7 SCAN X F2 LIST F4 ADM F6 BRC F8 LOUT 22 ADMINISTRATOR LIST A
40. oceeding 2 Make sure that the power to any device that you connect to the installation has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function ACS1208A ACS1216A User Manual Rack Mounting The ACS1208A ACS1216A can be mounted in a 1U system rack For convenience and flexibility the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack To rack mount the unit do the following 1 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagrams below 2 Slide the unit into the rack and secure it to the rack e gt N IT ur MASTER VIEW oe d e m FS o gt CENE INI en O E A o n E y a E y nr c A q MASTER VIE We 2 a le Chapter 2 Hardware Setup Single Stage Installation In a single stage installation there are no additional switches daisy chained down from the first unit To set up a single stage installation do the following 1 Plug your keyboard mouse and monitor into the unit s console ports 2 Use KVM cable sets as described in the Cables section on page 4 to connect any available KVM port to the keyboard video and mouse ports of the computer you are installing Note Ignore the daisy chain ports at this time They are only used when daisy chaining additional Mast
41. oducts and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America ATEN TECH http www aten usa com ATEN NJ http www aten com Chapter 1 Introduction Overview The Master View ACS1208A ACS1216A KVM Switches are control units that allow access to multiple computers from a single console keyboard mouse and monitor Before the development of the Master View the only way to control multiple computer configurations from a single console was through a complex and costly network system Now with the ACS1208A ACS1216A you can easily access multiple computers in a cost effective manner A single Master View ACS1208A ACS1216A can control up to 8 or 16 computers As many as 31 additional ACS1208A ACS1216A switches can be daisy chained to each other so that up to 512 computers can all be controlled from a single keyboard monitor mouse console A custom ASIC patent pending provides an auto sensing function that recognizes the position of each station on the chain eliminating the need to manually set the position with DIP switches A seven segment front panel LED displays each Station s position for easy identification For further convenience the ACS1208A ACS1216A features high density 15 pin connectors instead of the usual 25 pi
42. on LL OSD Functions o 2 00 scan Bene ne ee ee ren Chapter 5 The Firmware Upgrade Utility Preparation io Led oo ee Starting the Upgrade iai ctione i ees Upgrade Succeeded eens Upgrade Falleg eserlere he ari lees a se ae Firmware Upgrade Recovery een een een Appendix Safety Instructions iii rain iaia nl Generali sen a ra era ee E aa Rack Mounting vito its ea Hr is n Technical Supports in eee Ri International gsc ii dt aan a Noth Americas Gaiole tla tt ic abled nee Sets Specifications so secs m ees See We ee ee ACS1208A ACS1216A Connection Tables ABSIL0B8BA a dtl dhe totes Gti beaten bade AGSIZIBA ori re ls atin Rik ecb br aoe Rennen Re OSD Factory Default Settings Restoring Original Factory Default Settings Troubleshooting eee eee ee eee Overview ian el lede oe oe coe Sets About SPHD Connectors Limited Warranty vi ACS1208A ACS1216A User Manual About this Manual This User Manual is provided to help you get the most from your ACS1208A ACS1216A system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the ACS1208A ACS1216A system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup d
43. pgrade Mode Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port to your computer or connect via Ethernet Agree to the License Agreement Then Click Next LICENSE AGREEMENT a LICENSE GRANT TEN Intemational Co Ltd Licensor grants to you a non exclusive non transferable license to access and use FIRMWARE UPGRADE UTILITY the Product during the Term set forth below ou may install the Product on a hard disk or other storage device install and use the Product on a file server for use on a network for the purposes of i permanent installation onto hard disks or other storage devices or ii use of the Product over such network and make backup copies of the Product RESTRICTIONS ou agree not to modify adapt translate reverse engineer recompile disassemble or otherwise attempt to discover the source code of the Product or create derivative works based on the Product or remove any proprietary notices or labels on the Product including copyright trademark or patent pending notices ou may not sublicense the Product or otherwise allow others to use the Product licensed to you LI lAgree C DontAgree Cancel Help About Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree
44. radio button 3 Click Next to continue The Firmware Upgrade Utility main screen appears The devices capable of being upgraded are listed in the Device List panel 36 Chapter 5 The Firmware Upgrade Utility 825 Firmware Upgrade Utility x If Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly r Device Description IV Check Firmware Version Progress Help View Log lt Back Cancel 4 After you have made your device selection s click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel Prompt gt The firmware Wer 1 0 is not newer than current firmware Ver 1 0 090 7 in device ACS1216 08 MAIN 000 Continue the upgrade Yes No No If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is
45. t exit Auto Scan mode in order to regain normal control of the console 3 To exit Auto Scan mode press Esc or Spacebar Auto Scanning stops when you exit Auto Scan mode 18 Chapter 3 Hotkey Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval To invoke Skip mode key in the following Hotkey combination 1 Invoke Hotkey mode with the NumLock or NumLock combination Key in Arrow Where Arrow refers to one of the Arrow keys After you press Arrow you automatically exit Hotkey mode and enter Skip mode where you can switch ports as follows lt Skips from the current port to the first accessible port previous to it See Scan Skip Mode page 27 for information regarding accessible ports gt Skips from the current port to the next accessible port 1 Skips from the current port to the last accessible port of the previous Station y Skips from the current port to the first accessible port of the next Station Once you are in Skip mode you can keep on skipping by pressing the Arrow keys You don t have to use the NumLock combination again While Skip Mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant
46. tes Telephone Support 886 2 8692 6959 North America Email Support ATEN TECH support aten usa com ATEN NJ sales aten com Online Technical Support ATEN TECH http www aten usa com support Support ATEN NJ http support aten com Troubleshooting ATEN TECH http www aten usa com Documentation Software Updates ATEN NJ http www aten com Telephone Support ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Appendix Specifications Function ACS1208A ACS1216A Computer Direct 8 16 Connections r 7 a r z Max 256 via daisy chain 512 via daisy chain Port Selection OSD On Screen Display Hotkeys LEDs On Line 8 Orange 16 Orange Selected 8 Green 16 Green Power 1 Blue 2 x 7 Segments Console Keyboard 1 x 6 pin mini DIN F Connectors nn Mouse 1x6 pin mini DIN F Video 1 x HDB 15 F Computer Port Connectors 8 x SPDB 15 F 16 x SPDB 15 F Daisy chain Ports 1 x DB 25 M 1 x DB 25 F Scan Interval
47. that represents the number of seconds for the dwell time The letter T and the numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter you automatically exit Hotkey Mode and are ready to invoke Auto Scanning Invoking Auto Scan To start Auto Scanning key in the following Hotkey combination 1 Invoke Hotkey Mode with the NumLock or NumLock combination 2 Press A After you press A you automatically exit Hotkey Mode and enter Auto Scan Mode While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse During the time that Auto Scanning is paused the Command Line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you Exited and restarted Scanning would start over from the very first computer on the installation ACS1208A ACS1216A User Manual To resume Auto Scanning press any key or Left Click Scanning continues from where it left off While Auto Scan mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan mode compliant keystrokes and mouse clicks can be input You mus
48. tion in the List press 4 to switch to the first computer on the next station in the List Note When you Skip you only Skip to the the previous or next available computer that is in the Scan Skip mode selection page 27 If a Port has been selected for Scan Skip mode when the focus switches to that port a Left Right Triangle symbol appears before its Port ID Display to indicate so While Skip mode is in effect the console will not function normally You must exit Skip Mode in order to regain control of the console To exit Skip mode press Spacebar or Esc 31 ACS1208A ACS1216A User Manual F6 BRC F6 is an Administrator only function Clicking the F6 field or pressing F6 invokes Broadcast BRC mode When this function is in effect commands sent from the console are broadcast to to all available computers on the installation This function is particularly useful for operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc BRC works in conjunction with the F2 LIST function The LIST function see page 25 is used to broaden or narrow the focus of which Ports appear on the OSD Main Screen When you Broadcast a command it only goes to the Ports currently listed on the OSD Main Screen While BRC mode is in effect a Speaker symbol appears before the Port ID Display of the port that currently has the console focus
49. to attach it to the unit Power Jack The power adapter cable plugs in here Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s computer to the ACS1208A ACS1216A see page 35 plugs into this RJ 11 connector Firmware Upgrade Recovery Switch During normal operation and while performing a firmware upgrade this switch should be in the NORMAL position If a firmware upgrade operation does not complete successfully this switch is used to perform a firmware upgrade recovery See Firmware Upgrade Recovery page 39 for details Local Console Ports The keyboard monitor and mouse that make up the Local Console plug in here Note The ACS1216A is pictured above The ACS1208A front panel is the same as that of the ACS1216A except that it has 8 KVM ports Chapter 2 Hardware Setup Overview For convenience and flexibility using a PS 2 interface the ACS1208A ACS1216A s design utilizes KVM adapter cables that serve as intermediaries between the KVM switch and the connected computers A separate KVM adapter cable is required for each computer connection The KVM adapter cables are listed in the Cables section on page 4 Consult your dealer to find out which KVM adapter cables best fit your needs Before You Begin 1 Important safety information regarding the placement of this device is provided on page 41 Please review it before pr
50. ts Port ID To use the Name method key in 1 key in the port s Name then press Enter To use the Port ID method key in 2 key in the Port ID then press Enter Note You can key in a partial Name or Port ID In that case the screen will show all the computers that the User has View rights to see SET ACCESSIBLE PORTS page 30 that match the Name or Port ID pattern regardless of the current List settings see F2 LIST page 25 for details To return to the OSD Main Screen without making a choice press Esc 24 Chapter 4 OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays lists on the Main Screen Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function The submenu choices and their meanings are given in the table below Choice Meaning ALL Lists all of the ports on the installation POWERED ON Lists only the ports that have their attached computers Powered On QVIEW Lists only the ports that have been selected as Quick View Ports see SET ACCESSIBLE PORTS page 30 QVIEW Lists only the ports that have been selected as Quick View Ports POWERED ON see SET QUICK VIEW PORTS page 30 and that have their attached computers Powered On These items only show up on the Administrator s screen since only he has Quick View setting rights see SET QUICK
51. tthis Manual Pana arate eee Ba vii CONVENTIONS sisman esl ee OE bee ee he he ite viii Product Information LL viii Chapter 1 Introduction Overview od eel ia eve ar Dr nr a 1 ESOS te ta a une be ennai rune ean acest 3 Hardware Requirements 4 CONS Ermita ta e teeta Ha oid dea Bk 4 Computers nee ri ebene eet 4 Gables siento a ee Mes ord te Ten e do a 4 FrONt VI Wii ata Tea er anne bd e Manga bd errati 5 Rear VIEW 6 Chapter 2 Hardware Setup OVevieW rn be eed Kaede 7 Before You Begin Vee nr eae 7 Rack Mounting ira ida Era e og ed Gok eee eee 8 Single Stage Installation 9 Daisy chained Installation 10 Hot Pluggiigi 4 2 ten er a a 12 Switching Station Positions 0 0c cece eee 12 Hot Plugging KVM Ports 12 Hot Plugging Console Ports 12 Port ID Numbering LL 13 Powering Off and Restarting 00 0 0 e cece eee eee 13 Chapter 3 Hotkey Operation Hotkey Port Control i 15 Invoking Hotkey Mode 15 Selecting the Active Port 16 Auto Scanningi 24 2 lati re ee 17 Setting the Scan Interval 0 0000 eee eee eee nenn 17 Invoking Auto Scant 6 ete eee 17 Skip Mode siihe see chew re aan en 19 Hotkey Beeper Control 20 Hotkey Summary Table 20 ACS1208A ACS1216A User Manual Chapter 4 0SD Operation OSD OVEIVIEW n criari She Emde rok orl fg at But ec AG htt ds OSD Main Screen 0 cet OSD Main Screen HeadingS 00 cece eee eae OSD Navigati
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