AT&T 952 User's Manual
Contents
1. with the clear plugs into the modular telephone jack for Line 2 Make sure the cords snap firmly into place Modular u t2 Modular Jack for o Jack for Line 1 Line 2 Telephone Line Cord with Telephone Lime clear modular plugs Cord with blue modular plugs Connect handset to telephone 5 Set Dial Mode This product comes set for touch tone dialing Make sure you choose the correct dialing method TONE or PULSE dial pulse dialing will not work if you have touch tone service To set for dial pulse rotary service lift handset and press or LINE2 then press PROG To change back to touch tone service press PROG GH 8 To switch from pulse to tone dialing during a phone call see Temporary Tone under TELEPHONE OPERATION 6 Check for dial tone Press LINE7 lift the handset press or press HEADSET and listen for a dial tone Then press LWE2 If you cannot hear a dial tone turn to IN CASE OF DIFFICULTY 7 Confirm Lines 1 and 2 To determine which line is which press and call one of your telephone numbers If you hear a busy signal Line 1 is the number you called If Line 2 rings it is the number you called Data Port If you want to connect another device such as a modem or fax machine to the wall jack you can use the jack on the phone labeled DATA L2 The data port uses Line 2 a call picked up on2. ATal USER S MANTAL Ai Two Line Speakerphone 952 Fold open this manual for information about this telephone s installation and operation Please also read Part 1 Important Product Information For Customer Service Or Product Information Visit Our Website At www telephones att com AT amp T and the globe symbol are registered trademarks of AT amp T Corp licensed to Advanced American Telephones 2001 Advanced American Telephones All rights reserved Printed in China Issue 1AT amp T 7 01 INSTALLATION Before You Install NOTE To use this product as a two line phone you must have a two line modular jack or two separate one line modular jacks To use both lines of a two line telephone your local telephone company must provide two telephone numbers Figure 1 Batteries Before using the telephone you should install four AA batteries not included If you are connecting only Line 1 or only Line 2 use two batteries as indicated on the bottom of the phone If you are connecting both lines use four batteries You can use the phone without batteries to dial and receive calls using the handset but it requires batteries to power the Line Status lights the headset and the Auto Redial feature 1 Turn the telephone upside down Figure 1 2 Remove the base by pressing the tabs located on the top of the base 3 Press down on the tab located between the arrows on battery cover Figure 2 Remove the batte
3. Call Hang up OR Press df on speakerphone call OR Press HEADSET if on headset call CONFERENCE HEADSET SPEAKER Redial Press LINE 1 or LINE2 then lift the handset RINGER Volume Set each switch to OFF LO or HI You can dial and answer calls normally with one or both switches set to OFF Hold Press to put a line on hold You can hang up the handset To return to the call press the appropiate LINE button and lift the handset OR Press OR Press OR Lift the handset of an extension phone on the same line Light is on when MUTE is active Mute Press to prevent the other party from hearing you Press again to return to conversation Handset Speakerphone Headset Volume While on a call press VOLUME to increase or VOLUME Y to decrease volume Appropriate light goes on when headset or speakerphone is in use OR Temporary Tone P oe If you have dial pause rotary service you can change from pulse to tone dialing during a call by pressing G TONE Press HEADSET then press to call the the last number up to 24 digits dialed on the line 1 Dial the telephone number 2 Press TONE All buttons pressed after this send tone signals 3 After you hang up the phone returns to pulse dialing TELEPHONE OPERATION Automatic Redial This phone can automatically and repeatedly redial the
4. Line 2 at another extension may interrupt a fax modem or message transmission Headset Jack You can use this telephone hands free when you install any AT amp T 2 5 mm headset purchased separately Plug the headset into the jack Do not force the connection but make sure the plug fits securely Wall 1 Connect bundled line cord s to the telephone INSTALLATION Leave the telephone line cord s bundled If you have a two line wall jack use only the line cord with the clear modular plugs on each end Plug one end into the jack labeled L1 OR L2 on the back of the telephone Place the bundled line cord in the open area under the set If you have two separate wall jacks use both line cords Leave the cord with the blue plugs bundled Plug one end of this cord into the jack labeled L1 OR L1 L2 on the back of the telephone Unbundle the cord with the clear plugs Plug one end of this cord into the jack labeled L2 on the back of the phone Rebundle the cord and store it in the open area under the set 2 Attach the base Turn the base so that the larger end of the base is toward the bottom of the telephone Attach the base by inserting the tabs into the slots Push down on the large end of the base to lock it into place Reverse handset tab To mount the telephone on a wall you must reverse the handset tab This tab holds the handset when you hang up Hold down the switchhook and slide the tab up a
5. button of the remaining call to disconnect the other line and eliminate the dial tone NOTE Under certain circumstances the far end parties on a conference call may not hear one another clearly Conference Call Options To place a conference call on Hold 1 Press H0LD to hold both lines 2 Press CONFERENCE to release Hold then lift the handset or press SPEAKER or HEADSET and continue your conference call To talk privately with one caller 1 Press the LINE button of the person with whom you want to speak privately then lift the handset or press SPEAKER or HEADSET 2 Press to continue your conference call To disconnect one party from a conference call and keep the other on the line press the LINE button of the call you want to continue NOTE If you leave the button down after a conference call then dial another number your call might be completed but you might bear a busy signal from the other line Press HOLD then press each LINE button until you identify the line being used for your completed call Storing Memory Numbers Directory Card SS Remove the plastic cover and the 1 Lift the handset 2 Press and release PROG 3 Enter the telephone directory card number you want to store Write your up to 24 digits or press telephone to store the last numbers in the number dialed You will spaces provided hear a beep each time you and write the press a button Press tel
6. ephone to store a three second numbers or dialing delay names that you 4 Press and release a want to store in each memory location Replace one touch location OR Press and release LOWER 7 the card and then a two touch location Feon plastic cover in You will hear a two beep B the space confirmation tone a provided 5 Hang up a Repeat Steps 1 5 to K Two Touch store another number Dialing One Touch Dialing 5 The 16 white spaces on CONFERENCE on the directory the directory card are card are two touch one touch memory memory locations locations You can dial To dial one of these one of these numbers by numbers you must pressing the memory press LOWER then button next to the number the memory button next to the number The 16 gray spaces Dialing Memory Numbers SOLE 1 Press or LINE2 2 2 Lift the handset OR Press OR gt Press and listen PEADSET J for dial tone 3 Press and release a one touch memory location OR Press and release then a two touch memory location AUTO REDIAL Erasing Numbers To remove a number from memory enter another number in the same location To clear a memory location and leave it empty 1 Press LIME 1 or LINE2 then lift the handset 2 Press PROG 3 Press the button of the memory location you want to clear IN CASE OF DIFFICULTY If you have difficulty operating this phone try the suggestions below F
7. last number you called Press or LINE2 then press without lifting the handset or pressing SPEAKER or HEADSET You will hear the numbers being dialed When the call is answered you must either lift the handset or press or to talk If the line called is busy the phone will redial every 40 seconds up to 10 times timing begins when the phone is on hook To stop automatic redialing at any time press AUTO REDIAL again Lifting the handset or pressing SPEAKER or HEADSET will also cancel Automatic Redial NOTE This feature will not work if CONFERENCE is pressed This feature works when the handset is on book Switching Between Lines During a Call During a call on one line you can make or answer a call on the other line by pressing HOLD You can use the HOLD and LINE buttons to switch back and forth between calls as often as necessary Example While using Line 1 Line 2 rings 1 Press to hold Line 1 2 Press to answer the other call 3 Press to hang up Line 2 and return to your first call OR Press to hold Line 2 and press to return to your first call Conference Calls You can use both lines at the same time to set up a three way conference call 1 Make or answer a call and press HOLD 2 Establish a call on the other line 3 Press CONFERENCE 4 Hang up to end a conference call If one caller hangs up during a conference call you might hear a dial tone Press the LINE
8. nd out of its slot Turn the tab so that the curved end is up Insert the tab back into its slot Connect the line cord s to modular wall jack s and mount phone onto wall jack If you have a two line jack plug the free end of the line cord into the modular wall jack Make sure the cord snaps firmly into place Place the phone on the wall jack mounting studs and pull down until it is held securely If you have two separate jacks plug the free end of the cord with the blue plugs into the jack for Line 1 Plug the free end of the cord with the clear plugs into the jack for Line 2 Make sure the cords snap firmly into place Place the phone on the wall jack mounting studs and pull down until it is held firmly in place Follow Steps 4 through 7 under Table Installation TELEPHONE OPERATION Line Status Lights Red on line in use Red flashing line on hold Green flashing line ringing Flash Press instead of pressing the switchhook to activate services such as Call Waiting or 3 Way Calling You may have to press other buttons before or after as explained in the custom calling instructions provided by your local telephone company Make a Call Press a LINE button and lift the handset OR Press OR Press HEADSET then dial the call Answer a Call Press a LINE button VOLUME and lift the handset A OR AUTO REDIAL Press OR Press HEADSET End a
9. or Customer Service visit our website at www telephones att com or call 1 800 222 3111 Please retain your receipt as your proof of purchase No Dial Tone e Make sure all plugs are connected properly Inspect the line cord connections at the modular jack s and at the telephone Also inspect the coiled handset cord connection at both ends e Make sure a line is selected Line 1 or Line 2 e Make sure Hold is not activated e If you do not hear a dial tone when you press make sure the headset is firmly connected at the jack Call Cannot Be Dialed Or Is Dialed Slowly This product comes set for touch tone TONE dialing Make sure you choose the correct dialing mode touch tone dialing will not work if you have dial pulse PULSE service e If you just used Temporary Tone leave the handset on the base for a few seconds before making another call Automatic Redial Interrupted e If the phone rings during the Automatic Redial sequence you will cancel it if you lift the handset press SPEAKER or press HEADSET to take the call Lifting the handset pressing or pressing HEADSET will cancel Automatic Redial e Low battery power can affect Automatic Redial For information about changing batteries see Batteries under INSTALLATION meny Storing Numbers In Memory Review Storing Memory Numbers under TELEPHONE MEMORY to make sure you are pressing the correct sequence of buttons e Ifyou are interr
10. phones connected can also create problems such as low ringer volume or impaired sound quality during calls
11. ry cover and insert new AA batteries not included Figure 3 4 Replace the battery cover CAUTION Always unplug the line cord before installing new AA batteries t 4 PULL TABS PULL TABS TO OPEN TO OPEN Figure 2 PULL TABS PULL TABS TO OPEN TO OPEN Figure 3 INSTALLATION Table Desk 1 Connect line cord s to telephone e If you have a two line jack use only the line cord with the clear modular plugs on each end Plug one end into the jack labeled L1 OR L1 L2 on the back of the telephone e If you have two separate jacks use both line cords Insert one end of the cord with the blue plugs into the jack labeled L1 OR L1 L2 on the back of the telephone Insert one end of the cord with the clear plugs into the jack labeled L2 on the back of the telephone 2 Attach the base Turn the base so that the larger end of the base is toward the top of the telephone Attach the base by inserting the tabs into the slots Push down on the large end of the base to lock it into place 3 Connect the line cord s to your modular jack s If you have a two line jack plug the free end of the line cord into a modular telephone jack Make sure the cord snaps firmly into place Line Two line Modular Jack o Telephone Line Cord with clear modular plugs If you have two separate jacks plug the free end of the cord with the blue plugs into the modular jack for Line 1 Plug the free end of the cord
12. upted by a recorded announcement telling you to hang up or a loud buzzing noise hang up and try to enter the number more quickly e Try calling the number you want to enter into memory When the call is ended press PROG and a memory button e If someone lifts an extension phone while you are storing numbers in memory programming might be interrupted Make sure all extensions are on hook while storing numbers in memory e You might not hear the confirmation beep if the handset volume is set too low or if you are in a noisy location e Do not put the phone on Hold while storing numbers oem With Line Status Lights Make sure all plugs are connected properly Inspect the line cord connections at the modular jack s and at the telephone Also inspect the coiled handset cord connections at both ends e Try replacing old batteries See Batteries under INSTALLATION e Make sure the batteries are correctly installed and that the battery contact surfaces and battery case are clean e If only one telephone line is connected make sure that only the batteries for that line as labeled on the battery compartment are installed Cannot Answer Call Pressing e Make sure the headset is firmly connected at the jack Teropnone Does Not Ring Make sure the RINGER switch is set in the LO or HI position e Ifthere are several other telephones on the same line try disconnecting some of the other telephones Having too many tele
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