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Actiontec GT704WG User's Manual

1. 3 A login window appears Enter the user name and password in the appropri ate text boxes then click OK prompt jj x i Enter username and password for Before configuring the Gateway a User Name Password is P required IF you do not know the User Name Password please refer to the User manual for further support at http 192 168 1 1 User Name admin Password peeo J Use Password Manager to remember this password Cancel 3 Note The default user name is admin The default password is password 4 5a 5b Chapter 2 Performing a Quick Setup Follow the instructions in the Welcome to the Quick Setup screen then click Next Welcome to the Quick Setup Before you begin please make sure you have completed the following steps 1 The Black or Gray Cable is firmly plugged into your Phone Jack and into the Gray Port on the DSL Gateway 2 Please make sure that your ISP has provided you with the necessary setup information to configure the Gateway Click NEXT to continue At the top of the next window select PPPoE or DHCP Please follow the steps below 1 Select the item below that is utilized by your ISP C DHCP PPPoE If PPPoE was selected in step 5 the default user name and password are entered in the appropriate text boxes If DHCP was selected go to step 6 your PPP User Name and Password
2. A Actiontec Microsoft Internet Explorer File Edit View Favorites Tools Help q Back i d EA Search Caj Favorites EW History 5 Address http 271921681 1 r Go 2 The Home screen appears Click Wireless Setup veri on Parental dealess advanead Wireless Advance My Network Control Setup Setup Security Utilities My Gateway E ia My Network i Stop PC Name actiontec Check your Broadband IP Address 192 168 1 64 Connection Network Status J Connection Fi charik Fe GO TOTHE R q gt Type as internet Now MAC Address 00 50 fc 4d 90 e2 il verizon Verizon com Verizon Central Verizon Business Center Verizon Surround Broadband Connection DSL Status Not Connected ISP Status Not Connected Speed Down Up 0 0 Kbps ISP Protocol pppoe 7 Username newdsl pO gt WAN IP Address N A L Ji music gt GH VIDEO gt 17 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 A login window appears Enter the user name and password in the appropri ate text boxes then click OK OOOO hhh Enter username and password for Before configuring the Gateway a User Name Password is required IF you do not know the User Name Password please refer to the User manual for Further support at http 192 168 1 1 User Name admin Password Gono T Use Password Manager to remember this password co
3. This screen allows certain programs to bypass the Gateway s built in firewall allowing access to parts of the network for hosting a Web or ftp server for exam ple To use select the name of a computer on the network from the PC Name drop down list then click Add Next select a Category by clicking the appropri ate radio button In the Available Rules list box select a game application server etc then click Add gt gt The selected item appears in the Applied Rules list box Repeat for each item needed To remove an item from the Applied Rules list highlight it then click Remove To view an item s rules forwarded ports etc highlight it then click View Rule When finished with this screen click Apply to save the changes 50 Chapter 6 Configuring Security Settings Rule Management To create a custom set of rules click the User radio button then click New The Rule Management screen appears Rule Management Protocol TCP port start TT Portend Td PortMap Start _ Protocol Port Start Port End Port Map Delete In this screen the user can create a custom set of rules for a game or application not listed in the Applications screen Enter the Rule Name Protocol Port Start Port End and Port Map in the appropriate text boxes then click Apply The rules are summarized at the bottom of the screen and the rule set
4. You must restart your computer before the new settings will take effect Do you want to restart your computer now The computer restarts It is now set up with a static IP address allowing the user to access the Gateway s Web Configuration Utilities Advanced Setup Utilities etc Windows 2000 1 From the desktop click Start in the lower left corner 2 From the menu that appears select Settings amp Windows Update Programs Documents Astr WED oi 85 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 Another menu appears Select Control Panel x Control Panel a Network and Dial up Connections Printers A Taskbar amp Start Menu 4 When the Control Panel window appears double click Network and Dial up Connections ixi File Edit View Favorites Tools Help Bak Ey search Gyrolders Buistory g GX A Address E Control Panel gt Go ese k EA k T S4 a amp Accessibility Add Remove Add Remove Administrative Date Time Display Options Hardware Programs Tools S W il Z amp Folder Options Fonts Game Internet Keyboard Controllers Options Ss gt E Mouse Networ k Ele Phoneand Power Options Printers Regional up Modem Options onnec te INS 4E Ge Scanners and Scheduled Sounds and System Users and Cameras Tasks Multimedia Passwords Connects to other computers networks and the h 86 Appendix B Sw
5. Actiontec recommends keeping the factory default setting 192 168 1 64 Ending IP Address This is the IP address at which the DHCP server stops assigning IP addresses Actiontec recommends keeping the factory default settings 192 168 1 254 The beginning and ending IP addresses define the IP address range of the Gateway If the default values are left intact the Gateway supplies a unique IP address between 192 168 1 64 and 192 168 1 254 to each computer on the net work Note that the first three groups of numbers of the addresses are identical this means they are on the same subnet The IP address of the Gateway must be on the same subnet as the IP address range it generates For instance if the Gateway s IP address is changed to 10 33 222 1 set the beginning IP address to 10 33 222 2 and the ending IP address to 10 33 222 254 Subnet Mask Enter the IP address of the DHCP server s subnet mask here Lease Time This value represents the amount of time in seconds the DHCP server holds onto a specific IP address 31 Actiontec 54 Mbps Wireless DSL Gateway User Manual Domain Name This is the domain name provided by Verizon If Verizon provided domain name information enter it here If not leave the text box intact DNS Dynamic or Static This is the type of DNS server provided by Verizon If Verizon provided DNS server information select the type here If not leave as is DNS Server 1 This is the primar
6. View other saved logs by selecting a log from this drop down list 63 Actiontec 54 Mbps Wireless DSL Gateway User Manual Apply Pressing this button saves any changes to the System Log screen and causes the Save and Restart screen to appear Save Log As Pressing this button allows the user to save a log as a file OAM Ping Test Selecting OAM Ping Test from the Utilities screen generates the OAM Ping Test screen which is used to check whether the Gateway is properly connected to the network Follow the on screen instructions to perform the test OAM Ping Test This test can be used to check whether your DSL Gateway is properly connected to the Network This test may take a few seconds to complete To perform the test select your Test Type from the list and press the Test button Connection PI CI Test 0 35 Test Type F5 End z Test Result Waiting for Test Test OAM Statistics Near End F4 Loop Back Count Near End F5 Loop Back Count Far End F4 Loop Back Count o O O O Far End F5 Loop Back Count 64 Chapter 8 Configuring the Gateway s Utilities Ping Test Selecting Ping Test from the Utilities screen generates the Ping Test screen which is used to check whether the Gateway is properly connected to the Internet Follow the on screen instructions to perform the test Ping Test This test can be used to check whether your DSL Gateway is properly connected t
7. ipconfig renew at the cursor then press Enter on the keyboard this process may take a few seconds The renewed IP address should be on the 192 168 1 x network If an error occurs or the IP address renews with an address outside the 192 168 1 x network contact the ISP immediately Ensure the browser is not set to Never dial a connection and there are no previous LAN settings To check this go to Start Settings Control Panel In the Control Panel double click Internet Options When the Internet Properties window appears ensure that the Never dial a connection option is not activated then click LAN Settings When the Local Area Network LAN Settings window appears ensure that no settings are activated If there are settings activated deactivate them Shutdown and restart the computer After the computer restarts unplug the power cord from the Gateway and plug it back in When the lights glow solid green try accessing the Internet 68 Chapter 9 Troubleshooting Time out error occurs when entering a URL or IP Address Verify all the computers are working properly Ensure the IP settings are correct Ensure the Gateway is on and connected properly gt Verify the Gateway s settings are the same as the computer by clicking Status in the Main Menu screen 5 Check the cable DSL modem by attempting to connect to the Internet Frequently Asked Questions This section includes a
8. ornitec 54 Mbps Wireless DSL Gateway Model GT704WG User Manual Ver 2 2 Solutions for the Digital Life Table of Contents Introduction Package Contents Minimum System Requirements Features Getting to Know the Gateway Performing a Quick Setup Accessing Quick Setup Screens Changing the Password Viewing the Gateway s Status Broadband Connection Status Network Status Configuring Wireless Settings Accessing Wireless Setup Basic Wireless Setup Wireless Advanced Settings Wireless Status Configuring Advanced Settings Accessing Advanced Setup Screens DSL Settings DHCP Settings LAN IP Address WAN IP Address QoS Settings Upstream QoS Settings Downstream QoS Status Remote Management Telnet Telnet Timeout Setting Dynamic Routing Static Routing UPnP Universal Plug and Play USB Port Detection Time Zone Remote Syslog Capture Actiontec 54 Mbps Wireless DSL Gateway User Manual 6 Configuring Security Settings Accessing Wired Security Screens Admin User Name and Password Firewall Applications DMZ Hosting NAT Network Address Translation Port Mapping 7 Configuring Parental Controls Accessing Parental Control Screens Services Blocking Website Blocking Schedule Rules 8 Configuring the Gateway s Utilities Accessing the Utilities Screens Restore Default Settings Upgrade Firmware Multiple PVC Web Activity Log System Log OAM Ping Test Ping Test Reboot 9 Troubleshooting Troubleshooting Frequently
9. 408 752 7700 Fax 408 541 9005 108 Limited Warranty Hardware Actiontec Electronics Inc warrants to the end user Customer that this hardware product will be free from defects in workmanship and materials under normal use and service for twelve 12 months from the date of purchase from Actiontec Electronics or its authorized reseller Actiontec Electronics sole obligation under this express warranty shall be at Actiontec s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available Actiontec Electronics may in its sole discretion refund to Customer the purchase price paid for the defective prod uct All products that are replaced will become the property of Actiontec Electronics Inc Replacement products may be new or reconditioned Actiontec Electronics war rants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Software Actiontec Electronics warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifica tions for a period of ninety 90 days from the date of purchase from Actiontec Electronics or its authorized reseller Actiontec Electronics warrants the media con taining software against failure durin
10. Asked Questions A Reference Locating Computer Information Locating Windows Operating System Files B Switching to Static IP on the Computer Windows 98 SE Windows Me Windows 2000 Windows XP C Computer Security Comparing DSL Service with a Dial Up Modem Gateway Security Computer Security Electronic Security 45 45 46 47 50 51 52 52 53 53 54 55 56 59 59 61 61 62 62 63 64 65 65 67 67 69 75 75 76 79 79 82 85 89 93 93 94 94 95 Table of Contents Specifications General Wireless Operating Range LED Indicators Environmental Glossary Service Acronyms Service Acronym Definitions Notices Regulatory Compliance Notices Modifications Limited Warranty 97 97 98 98 98 99 103 103 107 107 107 109 Actiontec 54 Mbps Wireless DSL Gateway User Manual This page left intentionally blank Introduction Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway The Gateway is the simplest way to connect computers to a high speed broadband connection This easy to use product is perfect for the home office or small busi ness If you want to take your computing to the next level the Actiontec 54 Mbps Wireless DSL Gateway is sure to be one of the keys to your success Package Contents Actiontec 54 Mbps Wireless DSL Gateway Power cord DSL cable e Yellow Ethernet cable Blue USB cable Quick start guide Actiontec 54 Mbps Wireless DSL Gateway Use
11. Ensure all the information required by the ISP is entered correctly Changing the Password To create or change the password allowing access to the Gateway s Web Configuration screens follow these instructions 1 From the Home screen select Security 2 The Security screen appears Select Admin User Name and Password Heme Security Admin User Name and Password Allows you to change the Admin User Name and Password 7 Firewall Settings Allows you to set and configure the Gateway s firewall 4dmin User Name amp Password Applications Allows by application the ability to bypass the Gateway s built in firewall allowing access to parts F of the network Firewall Settings TO DMZ Hosting Used to support online gaming and Internet conferencing services Applications P NAT Network Address Translation allows you turn NAT On or Off DMZ Hosting NAT Portmapping Show the portmapping table PortMapping 10 Chapter 2 Performing a Quick Setup 3 The Change Admin Username Password screen appears Enter a new Username in the Admin User Name text boxt then enter a new password in the Admin Password text box Make sure to write down the user name and password and keep it in a secure location They will be needed to access the Gateway s Web Configuration screens in the future Admin User Name and Password Enter an admin username and password to prevent outsiders from accessi
12. If not click on the down arrow next to the 67 gt 5 gt Actiontec 54 Mbps Wireless DSL Gateway User Manual text box When the list appears click on the proper Ethernet adapter In the fields below the Ethernet adapter s various addresses appear There should be an entry for IP address Subnet Mask and Default Gateway Additionally the TP Address entry should be on the 192 168 1 x network with x defining a range from 2 though 255 If the Ethernet adapter is showing an incorrect IP address click Release which sets all values back to 0 zero Then click Renew this process may take a few seconds The renewed IP address should be on the 192 168 1 x network If an error occurs or the IP address renews with an address outside the 192 168 1 x network contact the ISP immediately If running Windows 98 SE Me 2000 or XP check the computer s TCP IP settings Select Start Run enter CMD in the Open text box then press OK A DOS window appears with a blink ing cursor prompt Enter ipconfig at the cursor then press Enter on the keyboard The IP address of the Ethernet adapter should appear in the DOS window Ensure the IP address in the 192 168 1 x network with x defining a range from 2 though 255 If the Ethernet adapter is showing an incorrect IP address enter ipconfig release at the cursor then press Enter on the keyboard which sets all values back to 0 zero Next enter
13. Inthe Named text box enter i386 5 Click the down arrow next to the Look In text box and select My Computer from the list that appears 6 Click Find Now 7 When the search is complete note the directory path that appears most often in the In Folder column For example C 8 The Windows operating system files are located in this directory Write down the directory path followed by 1386 for future reference 9 Close the Find All Files window 77 Actiontec 54 Mbps Wireless DSL Gateway User Manual Windows XP 1 From the desktop click Start 2 Select Search then For Files and Folders 3 The Search Results window appears In the panel at left titled What do you want to search for click All files and folders 4 Another panel titled Search by any or all of the criteria below appears In the Look in text box click the down arrow and select My Computer from the menu that appears 5 Inthe All or part of the file name text box enter 1386 6 Click Search 7 When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS Driver Cache 8 The Windows operating system files are located in this directory Write down the directory path followed by i386 for future reference 9 Close the Search Results window 78 Switching to Static IP on the Computer To communicate with the G
14. PPPoE ONLY PPP User Name PPP Password If PPPoE was selected in step 5 select the IP type Dynamic IP DHCP Default or Single Static IP Address If Single Static IP Address was select ed enter the address in the appropriate text box 3 Select the IP Type Dynamic IP DHCP Default C Single Static IP Address Optional Select the DNS type Dynamic DNS Addresses Default or Static DNS Addresses If Static DNS Addresses was selected enter the prima ry and secondary DNS addresses in the appropriate text boxes If unsure what to enter in this section contact the ISP m Optional Select the DNS type Dynamic DNS Addresses Default Static DNS Addresses Actiontec 54 Mbps Wireless DSL Gateway User Manual 7 Click Apply at the bottom of the screen 8 Read the instructions on the next screen The Gateway is successfully configured Please wait while we apply the changed settings to the gateway When gateway changes are applied successfully you will be taken back to the page apply was selected on The Power light flashes rapidly while the Gateway restarts then glows steadily green when fully operational The Internet light will also glow steadily green The Gateway is now configured and users can start surfing the Internet If an error appears stating the Web browser was unable to connect to the Internet check the configuration settings
15. Restore Default settings Restore Default Settings Gateway to the factory default settings Restore Default Settings Upgrade Firmware Upgrade Firmware Allows you to upgrade to the latest firmware Multiple P C Web Activity Log Multiple P C Will allow you to Setup Multiple PYC System Log OAM Ping Test Web Activity Log Provides you with the most current network information regarding web activity Ping Test Reboot System Log Provides detailed logging information for the Gateway from Power up to establishing the Internet Connection OAM Ping Test This test can be used to check whether your DSL Gateway is properly connected to the DSL Network This test can be used to check whether your DSL Gateway is properly connected to the Internet Reboot Restart your DSL Gateway 60 Chapter 8 Configuring the Gateway s Utilities Restore Default Settings To restore the Gateway to its factory default settings select Restore Default Settings from the Utilities screen When the Restore Default Settings screen appears click Restore Default Settings Any changes made to the Gateway s settings will be lost and the factory default settings restored During this process the Gateway s Power light flashes and the Gateway is disabled Warning Do not unplug the Power cord from the Gateway 7S during the Restore Default Settings process Doing so may result in permanent damage to the Gateway When the Power Ligh
16. Step 3 Click the Apply button for your settings to take affect Note Repeat the steps above to block additional websites To remove a blocked website select the PC Name and highlight the Website from the Blocked Website List then click Remove Click the Apply button for your settings to take affect PC Name actiontec z Website to be blocked Blocked Website List Add 55 Actiontec 54 Mbps Wireless DSL Gateway User Manual Schedule Rules Selecting Schedule Rules in the Parental Control screen generates the Schedule Rules screen Schedule rules allow computers on the network to access the Internet at scheduled times only Schedule Rules To View the Schedule Rules for a specific PC on your Network select the PC Name and click the Yiew Edit Access Details link i A PC Name actiontec z View Edit Access Details Ss To set up schedule rules for a computer on the network 1 Select the computer s network name from the PC Name drop down menu 2 Click View Edit Access Details The computer s Allowed Application and Times screen appears C A actiontec A Schedule Rules provides the ability to set a specific Time and Day to allow a computer on your network to access the Internet To set a Schedule Rule Step 1 Click the appropriate button Daily or Weekly that you wish to set Step 2 Select the scheduled time that you wish to allow Internet acce
17. TT 9 99 TV TT UT a a F Note If a check appears in a box that service is open or allowed An empty box signifies the service is closed or blocked Any Services not listed below are not IAIA AAIR 48 When finished with this screen click Apply to save the changes Chapter 6 Configuring Security Settings Low If Low is selected in the Firewall Security Level screen the services listed at the bottom of the screen NETBIOS SSN DNS EPMAP PROFILE NETBIOS NS NETBIOS DGM MICROSOFT DS SNMP LDAP and MICROSOFT GC can be denied access through the firewall Click in the appropriate check box to allow or deny access for a particular service check mark in the check box to deny blank check box to allow All services not listed are allowed access High C medium t Low C off Note If a check appears in a box that service is open or allowed An empty box signifies the service is closed or blocked Any Services not listed below are allowed Service Port In Out NETBIOS SSN 139 Ci a DNS 53 IV IV EPMAP 135 B C PROFILE 136 C C NETBIOS NS 137 Ci oO NETBIOS DGM 136 C Ci MICROSOFT DS 445 E 0 SNMP 161 O O LDAP 389 oO O MICROSOFT GC 3268 oO B pply Off If Off is selected in the Firewall Security Level screen firewall filtering is based solely on the basic NAT firewall Note See Appendix F Service Acronyms for a description of the services listed in the Firewall Security Le
18. To access the Gateway s wireless advanced settings screens select Advanced Settings from the menu on the left side of the Wireless Basic Settings screen Wireless Advanced Settings IMPORTANT Only the advanced more technical user should use this page Please select the item that you want to adjust the settings for then select the Next button below Level 1 Securing your wireless traffic as it transmits through the air C WEP Recommended WEP 802 1x For enterprise networks only C WPA Allows you to enable a pre shared key for a home network or more advanced security for an enterprise network Level 2 Stop your DSL Gateway from broadcasting your Wireless Network Name ESSID ESSID Broadcast Allows you to prevent users who do not know your ESSID name to access your DSL Gateway wirelessly Level 3 Limit access to certain wireless devices Wireless MAC Authentication Allows you to limit access to your wireless network by allowing only those devices with specific MAC addresses Other Advanced Wireless Options 802 11b g Mode Allows you to limit access to your wireless network based on the type of technology 20 Chapter 4 Configuring Wireless Settings This generates the Wireless Advanced Settings screen In this screen the security of the wireless network can be activated and fortified Wireless Security The first section of the Wireless Advanced Settings screen involves wir
19. Web based configuration setup FTP firmware upgradeable Web download support 802 11b g support Getting to Know the Gateway This section contains a quick description of the Gateway s lights ports etc The Gateway has several indicator lights LEDs on its front panel and a series of ports on its rear panel Front Panel The front panel of the Gateway features nine lights Power DSL Internet Ethernet 4 USB and Wireless Actiontec 54 Mbps Wireless DSL Gateway User Manual Power Light The Power light displays the Gateway s current status If the Power light glows steadily green the Gateway is receiving power and fully operational When the Power light is rapidly flashing the Gateway is initializing If the Power light is glows red when the Power cord is plugged in the Gateway has suffered a critical error and technical support should be contacted DSL Light The DSL light illuminates when the Gateway is connected to a DSL line Internet Light When the Internet light glows steadily the Gateway is connected to the DSL provider When it flashes the Gateway s built in DSL modem is training for the DSL service Ethernet Lights The Ethernet lights illuminate when the Gateway is connected to one or more of its yellow Ethernet ports USB Light The USB light illuminates when the Gateway is connected via its USB port Wireless Light The Wireless light illuminates when the Gateway is connected wirel
20. address 255 2992 90 0 Note If the Gateway s LAN IP Address is modified verify the DHCP Server range is within the same subnet For more infor mation see DHCP Server Configuration When finished in this screen click Apply to activate any changes made WAN IP Address Selecting WAN IP Address in the Advanced Setup screen causes a warning screen to appear WAN IP Address WARNING Any changes made to the WAN IP Address will reset some of the other settings on the gateway Do not proceed forward unless you have been instructed to do so by your ISP support personnel Do you want to proceed Read the on screen warning then click Yes to continue 33 Actiontec 54 Mbps Wireless DSL Gateway User Manual The WAN IP Address screen appears WAN IP Address Please follow the steps below 1 Select the item below that is utilized by your ISP C DHCP PPPoE M PPP Auto Connect 2 Enter your PPP User Name and Password PPPoE ONLY PPP User Name PPP Password 3 Select the IP Type Dynamic IP DHCP Default C Single Static IP Address Multiple Static IP Addresses Single Static IP Gateway Address Subnet Mask M Enable Public Private IP Addressing 4 Select the DNS type Dynamic DNS Addresses Default Static DNS Addresses 5 Select Dial on demand optional I Dialout on demand idle timeout Ss minutes 6 Adjust MTU settings optional 7 Now click Apply
21. and overcome the problem Note that these tech niques may not solve the problem This chapter also include a list of frequently asked questions Troubleshooting LAN Connection Failure Ensure the Gateway is properly installed the LAN connections are correct and the power is on Confirm the computer and Gateway are on the same network segment If unsure let the computer get the IP address automatically by initiating the DHCP function see DHCP Server in chapter 3 then verify the com puter is using an IP address within the default range 192 168 1 2 through 198 168 1 254 If the computer is not using an IP address within the range it will not connect to the Gateway Ensure the Subnet Mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen gt Cannot Connect to the Internet Ensure both ends of the power cord and all network cables are properly connected gt Ensure the Subnet Mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen Verify the Gateway s settings are the same as the computer by clicking Status in the Main Menu screen If running Windows 98 SE or Me check the computer s TCP IP settings Select Start Run enter winipcfg in the Open text box then press OK The IP Configuration window appears Ensure the text box at the top of the window contains the name of the Ethernet adapter installed in the computer
22. appears To modify a specific configuration click on its name in the menu bar on the left or from the list in the middle of the screen Home DSL Settings DHCP Settings LAN IP Address WAN IP Address IP QoS Settings Upstream IP QoS Settings Downstream IP QoS Status Remote Management Telnet Telnet Timeout Setting Dynamic Routing Static Routing UPnP USB Port Detection Time Zone Remote Syslog Capture Advanced Setup This section will guide you through the advanced settings available on your DSL Modem Most of these settings are technical in nature and will require a technical person to setup Please select the item that you want to adjust the settings for DSL DSL Settings Allows you to change the VPI VCI Mode and QoS settings IP Addressing DHCP Settings Allows you to turn Off or modify the DHCP server LAN IP Address Allows you to change the IP Address of the DSL Modem WAN IP Address Allows you to configure your DSL modem to work with your ISP Qos IP QoS Settings Allows you to prioritize certain types of traffic i e voice data over normal data traffic Upstream Downstream Status Remote Management Remote Management Telnet Allows you to access your home network from another location Telnet Timeout Setting Allows you to set the amount of idle time before a telnet session is automatically terminated Routing Dynamic Routing To be used only when a gateway is set up behind a
23. as services blocking Web site blocking and schedule rules Accessing Parental Control Screens To access the Parental Control configuration screens follow these instructions 1 Open a Web browser In the Address text box type http 192 168 1 1 then press Enter on the keyboard A Actiontec Microsoft Internet Explorer File Edit View Favorites Tools Help q Back i d EA Search Caj Favorites EW History 5 amp Parental pm Control Utilities wA Wireless Advanced Setup Setup My Network Security g My Gateway De My Network cr Network Status J Connection Check your Broadband IP Address 192 168 1 64 Connection A ey Ethernet GO TO THE gt Type INTERNET NOW Stop PC Name actiontec MAC Address 00 50 fc 4d 90 e2 verizon 3 Verizon com Broadband Connection Verizon Central Verizon Business Center DSL Status Not Connected Verizon Surround ISP Status Not Connected Speed Down Up 0 0 Kbps ISP Protocol pppoe r n Username newdsl w li gt ACTIONTEC WAN IP Address N A r 2 music EH ViDEO 53 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 A login window appears Enter the user name and password in the appropri ate text boxes then click OK Prompt j x 7 Enter username and password for Before configuring the Gateway a User Name Password is P required IF you do not know the User Name Pas
24. below to save your changes WAN IP Address allows manual set up of the IP address of the Gateway To do this lt gt Note Some DSL providers use PPPoE to establish communica tion with an end user Other types of broadband Internet con nections such as fixed point wireless may use either DHCP or static IP address If unsure which connection is present check with Verizon before continuing 1 Select DHCP or PPPoE depending on the type of connection the ISP uses If PPP Auto Connect is being used click in the appropriate check box 2 If using PPPoE was selected in step 1 enter the user name and password in the appropriate text boxes 3 Select the IP type If Single Static IP Address was selected enter the IP address in the Single Static IP text box If Multiple Static IP Addresses was selected enter the designated gateway IP address and subnet mask address in the Gateway Address and Subnet Mask text boxes respectively 34 Chapter 5 Configuring Advanced Settings 4 Enable Public Private IP Addressing This feature is used in conjunction with Multiple Static IP Addresses When selected the Gateway uses NAT for private IP addressing for the LAN allowing both public and private IP addressing to be configured to the LAN simultaneously while the DHCP server is reserved for private IP addressing All computers using public IP addresses must have the public IP addresses stati
25. for anyone attempting to access the computer 93 Actiontec 54 Mbps Wireless DSL Gateway User Manual Gateway Security If connecting to the ISP through Point to Point Protocol PPP be sure to pro vide the Gateway an administrative password If a password is not set someone on the Internet can access the Gateway and change its configuration or steal your PPP login name and password For instructions on setting the password see the Advanced Setup chapter If connecting to the ISP through bridging mode the Gateway should be safe from unwarranted and illegal intrusion Computer Security To protect the valuable information on the computer review the following topics These topics cover software programs and operating system features affecting the security of the computer s data Anti Virus Programs The computer should have an anti virus program and the virus definitions should be updated on a regular basis at least once a month E Mail Attachments Never run a program received as an attachment to an e mail message unless the program is known to be safe A program from an unknown source can delete all the files on the computer s hard disk or install a backdoor software application that lets people on the Internet gain access to the computer without permission Internet Browsers Always exit the Internet browser Internet Explorer or Netscape Navigator for example Never minimize the browser or leav
26. network such as an Ethernet network Wireless clients can be moved anywhere within the cover age area of the access point and remain connected to the network If connected to an Ethernet network the access point monitors Ethernet traffic and forwards appropriate Ethernet messages to the wireless network while also monitoring wireless traffic and forwarding wireless client messages to the Ethernet network ATM Asynchronous Transfer Mode A networking technology based on transferring data in fixed size packets Client A desktop or mobile computer connected to a network DHCP Dynamic Host Configuration Protocol A protocol designed to automatically assign an IP address to every computer on your network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more IP addresses A DNS server keeps a database of host computers and their respective domain names and IP addresses so that when a user enters a domain name into a Web browser the user is sent to the proper IP address The DNS server address used by computers on the home network corresponds to the location of the DNS server the ISP has assigned DSL Digital Subscriber Line Modem A modem that uses existing phone lines to transmit data at high speeds Encryption A method to allow wireless data transmissions a level of security ESSID Extended Service Set Identifier A unique identifier for a wireless network Also k
27. off Performing a Quick Setup This chapter is a guide through a quick set up of the Gateway including how to connect the Gateway to the ISP To complete the quick setup have the Welcome Letter or ISP Worksheet handy If the document is not available contact the ISP immediately Accessing Quick Setup Screens To access the Quick Setup screens 1 Open a Web browser In the Address text box type http 192 168 1 1 then press Enter on the keyboard A Actiontec Microsoft Internet Explorer File Edt View Favorites Tools Help w Back fs fat Gh Search ae Favorites EA History amp Address http 192 168 1 1 Go Links Actiontec 54 Mbps Wireless DSL Gateway User Manual 2 The Home screen appears Click Quick Setup veri on assests eB oe Status Quick Wireless Advanced r Parental Setup Setup Setup My Network Security Control Utilities rr ac ace Network Status a Connection Ethernet GO TO THE gt Stop Type INTERNET NOW PC Name actiontec Check your Broadband IP Address 192 168 1 64 Connection MAC Address 00 50 fc 4d 90 e2 verizon Verizon com Broadband Connection enizon Central Verizon Business Center DSL Status Not Connected Verizon Surround ISP Status Not Connected Speed Down Up 0 0 Kbps ISP Protocol pppoe r Username newdsl w are gt WAN IP Address N A j f 2 music EH VIDEO
28. over data traffic C Enable IP QoS Trusted Mode Please input the percentage for low and medium traffic flow low priority weight medium priority weight Rule parameters Priority Protocol Set DSCP Source 1P Booo Portrange E e fs Netmask 255 255 255 255 Destination i boos portrange EO to E Netmask 255 255 255 255 Rule List QoS Quality of Service allows the prioritization of certain types of data traf fic such as VoIP traffic over other types of traffic such as standard data Both upstream data coming into the network and downstream data going out of the network traffic can be prioritzed using QoS Enable QoS Clicking in this check box activates deactivates QoS Trusted Mode If Trusted Mode is activated all data traffic set to an IP precedence level of 5 will be recognized as high priority traffic regardless of IP or MAC address rule settings used for VoIP only 36 Chapter 5 Configuring Advanced Settings Total Available Bandwidth Displays the total amount of available bandwidth in kilobits per second High Priority Bandwidth Enter the amount of high priority bandwidth to be used by the prioritized traffic type cannot exceed total available bandwidth Priority Always set to High and cannot be changed Protocol Select the data type being configured Options ALL TCP UDP GRE ICMP Set IP Precedence Click in the check box
29. 6 bit WEP before activating When finished with this screen click Apply to save all changes To return to the Wireless Advanced Settings screen click Back WEP 802 1x Activating WEP 802 1x in the Wireless Advanced Settings screen generates the WEP 802 1x screen This setting is for enterprise networks only and should be accessed by an experienced information systems specialist WEP 802 1x Radius Settings Port 1812 secret __ S Group Key Interval 3600 To set up WEP 802 1x security enter the IP address of the RADIUS server in the Server IP Address text box and the Secret key for communication between the RADIUS server and the Gateway in the Secret text box The Port and Group Key Interval values should remain the same When finished with this screen click Apply to save all changes To return to the Wireless Advanced Settings screen click Back 22 Chapter 4 Configuring Wireless Settings WPA Activating WPA Wi Fi Protected Access in the Wireless Advanced Settings screen generates the Wireless WPA Settings screen WPA Home Network Options Pre Shared Key PSK for Home Network NOTE To create a Pre Shared Key enter at least eight 8 alphanumeric characters in the text box above Make sure that all of your wireless enabled devices support WPA and know the Pre Shared Key PSK to join the network Enterprise Network Options Group
30. Actiontec 54 Mbps Wireless DSL Gateway User Manual 2 The Home screen appears Click Advanced Setup veri on a s 3s a e Status Wireless Advanced Parental Setup Setup My Network Security Control Utilities g Ve iF TNS j Zone _ Network Status A Connection sy Ethernet GO TO THE Stop Type e INTERNET NOW gt PC Name actiontec Check your Broadband IP Address 192 168 1 64 Connection MAC Address 00 50 fc 4d 90 e2 ya verizon Verizon com Broadband Connection tesz Cental Verizon Business Center DSL Status Not Connected e Verizon Surround ISP Status Not Connected Speed Down Up 0 0 Kbps ISP Protocol pppoe F Username newdsl w SHOP gt WAN IP Address N A ACTIONTEC f 2 music gt F J EH ViDEO gt 3 A login window appears Enter the user name and password in the appropri ate text boxes then click OK Prompt hmm i Enter username and password for Before configuring the Gateway a User Name Password is required IF you do not know the User Name Password please refer to the User manual for Further support at http 192 168 1 1 User Name admin Password ikek J Use Password Manager to remember this password Cancel 3 Note The default user name is admin The default password is password 28 Chapter 5 Configuring Advanced Settings 4 The Advanced Setup screen
31. C Within last 30 mins E Near End RS FEC 7 Far End RS FEC L S E Near End FEC Within last 30 mins _ Far End FEC Within last 30 mins e Discarded Packets Within last 30 mins _ SNR Margin Downstream Upstream E Attenuation Downstream Upstream e 14 Chapter 3 Viewing the Gateway s Status In the menu on the left side of the Broadband Connection Status screen there are two other options available to view NAT Table and Routing Table Click to gen erate the option of choice NAT Table Selecting NAT Table generates the NAT Table screen This screen displays an overview of the current list of open connections through NAT Network Address Translation the Gateway supports between the networked computers and the Internet Protocol Timeout SRC IP SRC Port DST IP DST Port Routing Table Selecting Routing Table generates the Routing Table screen This screen displays the an overview of the Gateway s network routes Valid Destination Netmask Gateway v C aa esi v C U 15 Actiontec 54 Mbps Wireless DSL Gateway User Manual Network Status To view the Gateway s network status select My Network in the Home screen The My Network screen appears listing all devices connected to the network From this screen various settings can be accessed including Website blocking Schedule Rules and Enable Application y Network Connected Devic
32. I 802 11b Wireless Adapter System 90 Appendix B Switching to Static IP on the Computer 5 The Local Area Connection Properties window appears Select General 6 Inthe This connection uses the following items list box double click Internet Protocol TCP IP Local Area Connection 5 Properties f General Authentication Advanced Connect using E Realtek RTL8139 Family PCI Fast Ethernet NIC This connection uses the following items Client for Microsoft Networks v 5 File and Printer Sharing for Microsoft Networks M J QoS Packet Scheduler 3 Internet Protocol TCP IP Description Allows your computer to access resources on a Microsoft network C Show icon in notification area when connected 7 The Internet Protocol TCP IP Properties window appears Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 1 2 Subnet mask 255 255 255 d Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server 8 In the General tab make sure the cir
33. Key Interval 3600 802 1 Server IP Address nat Port 1812 Secret There are two levels of WPA Pre Shared Key PSK for Home Network is for home network security To set up a PSK Pre Shared Key enter 8 63 alphanu meric characters in the text box All wireless enabled devices must support WPA and know the PSK to join the network The Group Key Interval Server IP Address Port and Secret text boxes are enterprise network specific and should only be accessed by an information sys tems professional See WEP 802 1x on the previous page for more information When finished with this screen click Apply to save all changes To return to the Wireless Advanced Settings screen click Back ESSID Broadcast Selecting ESSID Broadcast in the Wireless Advanced Settings screen generates the ESSID Broadcast screen ESSID Broadcast When ESSID Broadcast is enabled it means that any computer or wireless device using the ESSID of Any can see your DSL Gateway To prevent this from happening disable the ESSID broadcast so that only those Wireless devices with your ESSID can access your DSL Gateway Enable Disable To prevent a unwanted computers from joining the Gateway s wireless network by using an ESSID of Any select Disable in the ESSID Broadcast screen To broad cast the wireless network s ESSID select Enable When finished with this screen click Apply to sa
34. Modem Static Routing Used when adding additional routers and subnets to your network ADVANCED USERS ONLY UPnP Universal Plug and Play UPnP Allows you to turn UPnP On or Off USB Port Detection USB Port Detection Allows you to turn the USB port On or Off on the Gateway Time Zone Time Zone Allows you to set the Time Zone on the Gateway Remote Syslog Capture Remote Syslog Capture Allows you to turn System Logging On or Off 29 Actiontec 54 Mbps Wireless DSL Gateway User Manual DSL Settings To access DSL Settings select DSL Settings from the Advanced Setup screen The Gateway s VPI VCI Mode and QoS Quality of Service settings can be changed from this screen Actiontec recommends not changing these values without first consulting the ISP DSL Settings This screen will allow you to modify the default DSL settings for connection to your DSL Service Provider Make sure and click on Apply to save your changes WARNING Do not change these values until you have consulted with your DSL Service Provider D VPI VCI Scan List Edit List vro 2s5 Bd CI 32 65535 Mode Mmode Qos uBR pcr ___ scr mes cov __s DHCP Settings Selecting DHCP Settings in the Advanced Setup screen generates the DHCP Settings screen The Gateway has a built in DHCP Dynamic Host Configuration Protocol server that automatically assigns a different IP address to ea
35. NG OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW ACTIONTEC ELECTRONICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF ORIN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCT EVEN IP ACTIONTEC ELECTRONICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary
36. a contained in stored on or integrated with any products returned to Actiontec Electronics for repair whether under warranty or not WARRANTIES EXCLUSIVE IF AN ACTIONTEC ELECTRONICS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMERS SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED ACTIONTEC ELECTRONICS 110 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPT TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNI
37. ample and adding it to the Rules list box Once the rules are applied in the Daily screen Internet access will be granted every day at the times listed in the Rules list box 3 Note When using Daily scheduling an access period can not include 12 a m midnight To create an access period that includes midnight create two access periods one that ends at 12 a m and one that begins at 12 a m Ab If Weekly was selected in step 3 periods of Internet access can be scheduled at different times on different days 6 p m to 8 p m on Friday and 1 p m to 4 p m on Saturday for example To do this select the day of the week by clicking in the appropriate check box then create a access period or rule as explained in step 4a Click Add for each separate time period All access peri ods created will appear in the Rules list box Once the rules are applied in the Weekly screen Internet access will be granted to a particular computer at the days and times selected on a weekly basis Allowed Application and Times Note Only a Daily or Weekly web browsing option can be set Setting Daily and Weekly options together will not apply Once you have set a rule it will take up to 5 minutes for the rule to take effect Web Browsing Daily Weekly Note A checked box signifies Internet access is allowed An empty box signifies Internet access is not allowed Cl Sunday Monday Cl Tuesday Cl Wednesday ClThursday Cl Frida
38. antec System Taskbarand Telephony Users Tasks Multimedia LiveUpdate Start Menu Configures network hardware and software 83 5 Actiontec 54 Mbps Wireless DSL Gateway User Manual The Network window appears In the The following network components are installed list box locate and double click TCP IP y IPX SPX compatible Protocol gt LNE100TX Fast Ethernet IPX SPX compatible Protocol gt Realtek RTL8139 4 PC TCP IP Properties Gat 192 168 1 2 In the IP Address tab make sure the the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone Enter the following numbers in the IP Address text box 192 168 1 2 Do not include the periods they are automatically entered 84 Appendix B Switching to Static IP on the Computer 9 Enter the following numbers in the Subnet mask text box 299 209 255 0 Do not include the periods they are automatically entered 10 Click OK The TCP IP Properties window disappears 11 If there is a check in the box next to Detect connection to network media click on it to uncheck the box 12 In the Network window click OK The Network window disappears 13 The System Settings Change window appears asking whether the computer should be restarted Click Yes System Settings Change a xj
39. ard Modems Options Options J ff u ODBC Data Passwords Power Options Printers QuickTime 32 Regional Scanners and Sources 32bit Settings Cameras E 8 s Scheduled Sounds and Symantec Taskbar and Telephony Users Tasks Multimedia LiveUpdate Start Menu Configures network hardware and software 80 Appendix B Switching to Static IP on the Computer 5 The Network window appears In the The following network components are installed list box locate and double click TCP IP Client for Microsoft Networks Client for Netware Networks Microsoft Family Logon Dial Up Adapter y IPX SPX compatible Protocol 6 The TCP IP Properties window appears Select IP Address TCP IP Properties 192 168 1 2 7 Inthe IP Address tab make sure the the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 1 2 Do not include the periods they are automatically entered 81 Actiontec 54 Mbps Wireless DSL Gateway User Manual 9 Enter the following numbers in the Subnet mask text box 255 255 255 0 Do not include the periods they are automatically entered 10 Click OK The TCP IP Properties window disappears 11 In the Network window click OK The Network window disappears 12 The System Set
40. ateway from a computer on the network to access the Web Configuration screens for example the user may have to switch the IP address settings from DHCP enabled to static IP so that the computer and the Gateway are on the same subnet To set up static IP on a computer select the operating system and follow the instructions Note The following procedures are based on the Gateway s factory default IP address If the Gateway s IP address has been changed enter the new IP address when instructed to enter an IP address Windows 98 SE 1 From the desktop click Start in the lower left corner 2 From the menu that appears select Settings Programs Favorites Documents Settings Log Off Default Shut Down 79 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 Another menu appears Select Control Panel be Windows Update Programs Favorites N Documents Settings Control Panel 3 Printers gt MQ Taskbar amp Start Menu 3 Folder Options A Active Desktop windows Update Log Off Default Shut Down J Control Panel File Edit View Favorites Tools Help Ea Back fey QSearch Gy Folders CBuistoy MG GS X A EA Address a Control Panel gt Go I Norton Antivirus f AddNew Add Remove Automatic Date Time Dial Up Display Folder Options Hardware Programs Updates Networking 4G a ed Fonts Gaming Internet Keybo
41. but it is recommended to have no more than 45 connections As you increase the number of connections you decrease the available speed for each computer 72 Chapter 9 Troubleshooting Security What is the default username for the Gateway The default username for the router is admin and the default password is password all lower case no quotation marks To activate the password to protect the Gateway change the default password Remote management will not be available on the Gateway until the default password is changed Does the Gateway function as a firewall Yes The Gateway provides its security through the use of NAT firewall which acts as a physical barrier between your network and the Internet What is NAT and how does it protect my network NAT Network Address Translation is a type of security that masks the private IP addresses of the computers on your network with a single public IP address With NAT the private IP address of the computers on your network is never transmitted over the Internet Which Virtual Private Networking VPN protocols are supported The Gateway supports pass through for PPTP L2TP and IPSec 73 Actiontec 54 Mbps Wireless DSL Gateway User Manual This page left intentionally blank 74 Reference This appendix contains information about various topics including accessing information about your Windows computer Locating Computer Information The following proce
42. cally assigned 5 Select the DNS type If static DNS address was selected enter the primary DNS address and optionally the secondary DNS address in the appropriate text boxes 6 Select Dialout on demand optional To have the Gateway automatically connect to the Internet whenever needed when a Web browser is opened for example activate Dialout on demand by clicking in the appropriate check box When Dialout on demand is activated the user can also set the Gateway to disconnect from the Internet after a certain amount of idle time no Internet activity To do this enter the number of idle time minutes minimum 2 minutes before disconnection occurs in the text box before Minutes 7 Adjust MTU settings optional Enter the maximum transmission unit MTU value in bytes in this text box This value corresponds to the largest physical packet size the network is allowed to transmit Packets larger than this size are divided into smaller packets It is recommended to leave this value set at the default 1492 When finished in this screen click Apply to activate any changes made 35 Actiontec 54 Mbps Wireless DSL Gateway User Manual QoS Settings Upstream Selecting QoS Settings Upstream from the Advanced Setup screen causes the QoS Upstream Settings screen to appear QoS Upstream Settings Enabling the IP QoS feature allows for the prioritization of certain types of traffic such as VoIP
43. ce by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Actiontec Electronics Inc may void the user s authority to operate the equipment Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the fol lowing two conditions 1 This device may not cause harmful interference 107 Actiontec Wireless Cable DSL Router User Manual 2 This device must accept any interference received including interference that may cause unwanted operation lt gt Note To comply with FCC RF exposure compliance require ments the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94086 United States Tel
44. ch computer on the network eliminating IP address conflicts The factory default setting is On To disable the DHCP Server select Off then click Apply DHCP Settings Your DSL Gateway will automatically assign an IP Address to each device in your network If you are using an additional Router to assign these IP Addresses you will need to turn this function Off Please make your selection and then click Apply to save your changes DHCP Server on off I would like to adjust the DHCP Server settings Once you have adjusted your settings below please click Apply to save your changes Beginning IP Address 192 168 1 64 Ending IP Address 192 168 1 254 Subnet Mask 2552599 299 0 Lease Time 86400 Domain Name DNS Dynamic Static w 0 Chapter 5 Configuring Advanced Settings Actiontec strongly recommends leaving the DHCP Server option On If the DHCP Server option is Off ensure the IP addresses of the networked computers are on the same subnet as the IP address of the Gateway For more information see DHCP Server Configuration DHCP Server Configuration Clicking in the check box labeled T would like to adjust the DHCP server settings activates the text boxes at the bottom of the DHCP Settings screen Change the IP address range and DNS server information in these text boxes Beginning IP Address This is the IP address at which the DHCP server starts assigning IP addresses
45. cle next to Use the following IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 91 10 11 12 13 14 Actiontec 54 Mbps Wireless DSL Gateway User Manual Enter the following address in the IP Address text box 192 168 1 2 Enter the periods in the address by pressing the space bar on the keyboard Enter the following address in the Subnet mask text box 2509629952500 Enter the periods in the address by pressing the space bar on the keyboard Click OK The Internet Protocol TCP IP Properties window disappears In the Local Area Connection Properties window click Close The Local Area Connection Properties window disappears Click Close in the Local Area Connection Status window The window disappears cc_ 9d Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer restarts It is now set up with a static IP address allowing the user to access the Gateway s Web Configuration Utilities Advanced Setup Utilities etc 92 Computer Security The Internet is a giant network of computers located all over the world When a computer is connected to the Internet it can exchange information with any other computer on the Internet This allows a computer user to send e mail surf the World Wide Web download files and buy products an
46. d services online but it also makes the computer vulnerable to attack from persons intent on doing malicious mischief or worse Unless access to the computer is controlled someone on the Internet can access the information on the computer and damage or destroy that information Actiontec recommends securing your computer from unwanted intrusion Security is ultimately the end user s responsibility Please secure your computer and don t be a victim Comparing DSL Service with a Dial Up Modem With a dial up modem a computer user makes an Internet connection by dialing a telephone number surfs the Internet for a period of time and then disconnects the dial up modem No one on the Internet can access a computer that is not con nected to the Internet Unlike a dial up modem DSL service is always connected The connection is always available there is no need to dial a phone number to access the Internet The computer can be connected to the Internet all the time With both types of Internet connections access to the computer must be con trolled to make sure someone on the Internet doesn t access the information on the computer The longer the computer is connected to the Internet the easier it is for someone on the Internet to find the computer and attempt to access it with out permission DSL service also provides fast Internet connections This not only improves Internet performance it also improves Internet performance
47. depending on local law Dispute Resolution The customer may contact the Director of Technical Support in the event the Customer is not satisfied with Actiontec Electronics response to the complaint In the event that the Customer is still not satisfied with the response of the Director of Technical Support the Customer is instructed to contact the Director of Marketing In the event that the Customer is still not satisfied with the response of the Director of Marketing the Customer is instructed to contact the Chief Financial Officer and or President 111 Actiontec 54 Mbps Wireless DSL Gateway User Manual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Contracts for the International Sale of Goods 112
48. disabled Con off Click Apply to continue When finished in this screen click Apply to activate any changes made 42 Chapter 5 Configuring Advanced Settings Time Zone Selecting Time Zone in the Configuring the Advanced Settings screen generates the Time Zone screen In this screen select the time zone in which the Gateway is being used Click in the Day Light Saving check box if Daylight Savings Time is currently in effect where the Gateway is being used Time Zone Please select your Time Zone GMT 12 00 Eniwetok GMT 11 00 Samoa GMT 10 00 Hawaii GMT 09 00 Alaska GMT 08 00 Pacific Time GMT 07 00 Mountain Time GMT 06 00 Central Time GMT 05 00 Eastern Time M Day Light Saving Click Apply to continue When finished in this screen click Apply to activate any changes made Remote Syslog Capture Selecting Remote Syslog Capture in the Advanced Setup screen generates the Remote Syslog Capture screen In this screen the user can configure the Gateway to allow a remote computer to access the Gateway s system activity logs Remote Syslog Capture Warning Remote Syslog is disabled by default If you enable it it may allow sending syslog to the PC running syslog capture application You can select the PC or input the IP address Con off Select PC name l z Or input IP address E Click Apply to continue When finished in th
49. dure is valid for Windows 98 SE Me NT 4 0 2000 and XP 1 From the desktop right click on My Computer 2 Select Properties from the menu that appears 3 When the System Properties window appears select General The version of the operating system processor type and amount of RAM installed in the computer are listed here 4 Close the System Properties window 5 From the desktop double click on My Computer 6 Right click the icon representing your hard disk For example Local Disk C Some computers have multiple hard disks 7 From the menu that appears select Properties 8 When the window appears select General 9 The Free space value is the available space on the hard disk 10 Close all windows 75 Actiontec 54 Mbps Wireless DSL Gateway User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer follow the instructions below to locate them If the files are not on the hard drive they must be loaded from the installation disks Windows 98 SE 1 From the desktop click Start 2 When the menu appears select Find then Files or Folders 3 When the Find All Files window appears select Name amp Location 4 Inthe Named text box enter cab 5 Click the down arrow next to the Look In text box and select My Computer from the list that appears 6 Click Find Now 7 When the search is complete note the dir
50. e 109 Actiontec 54 Mbps Wireless DSL Gateway User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE FOR THE APPLICABLE WARRANTY PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE Obtaining Warranty Service Customer may contact Actiontec Electronics Technical Support Center within the applicable warranty period to obtain war ranty service authorization Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required Products returned to Actiontec Electronics must be pre authorized by Actiontec Electronics with a Return Merchandise Authorization RMA number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package The repaired or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the United States Actiontec Electronics Inc 760 North Mary Avenue Sunnyvale CA 94085 Actiontec Electronics shall not be responsible for any software firmware informa tion memory data or Customer dat
51. e changed from the Broadband Connection Status screen General Statistics The top section of the Broadband Connection Status screen displays general statis tics regarding the Gateway including model number firmware version IP address and gateway IP address Broadband Connection Status Model GT704 WG Firmware Yersion 3 20 3 3 5 0 9 2 8 1 Gateway MAC Address 00 0F B3 07 2D 1E WAN IP Address N A Subnet Mask Gateway IP Address N A DNS Address 1 DNS Address 2 13 Actiontec 54 Mbps Wireless DSL Gateway User Manual PPP Status The middle section of the Broadband Connection Status screen displays the status of the Gateway s PPP connection including user name authentication failures and packets sent and received PPP Status Status E User Name A LCP State aE IPCP State E Authentication Failures Eo Session Time sis Packets Sent Lo Packets Received R DSL Status The bottom section of the Broadband Connection Status screen displays the status of the Gateway s DSL connection including mode settings connection status and number of discarded packets Click Reset to refresh all statistics on this screen DSL Status ver ver a DSL Mode Setting Sa DSL Negotiated Mode _ Connection Status E Speed down up SSS ATM QoS class sl Near End CRC Errors E Far End CRC Errors L E Near End CRC Within last 30 mins Sj Far End CR
52. e it open in the background Breaking into a computer is easier when an Internet browser is running 94 Appendix C Computer Security Network Applications Network applications such as software programs that allow remote access to the computer also make the computer vulnerable to access from other people on the Internet If using a network application that allows remote access consider install ing a firewall Electronic Security Here are two methods to secure your computer electronically Network Address Translation If a local area network and a PPP connection to the ISP using dynamic IP addresses through a DHCP server are being used Network Address Translation NAT is being used NAT provides a very basic level of security Firewalls The safest way to prevent attacks on the computer is through a firewall a hard ware device or software program that protects the computer from unauthorized access by controlling who can access your computer and by monitoring the trans missions between the computer and the Internet Windows XP has a built in firewall For more information select Help and Support Center from the Help menu Search for Internet Connection Firewall If Windows 98 SE Me NT 4 0 or 2000 is running on the computer consider install ing a firewall Hardware and software firewall products are changing rapidly as more homes and businesses establish high speed digital connections between their local area ne
53. ectory path that appears most often in the In Folder column For example C WINDOWS SYSTEM 8 The Windows operating system files are located in this directory Write down the directory path for future reference 9 Close the Find All Files window Windows Me 2000 1 From the desktop click Start 2 Select Search then For Files and Folders 3a Windows Me The Search Results window appears In the Search for files or folders named text box enter cab 3b Windows 2000 The Search Results window appears In the Search for files or folders named text box enter 1386 76 Appendix A Reference 4 Click the down arrow next to the Look in text box and select My Computer from the list that appears 5 Click Search Now 6a Windows Me When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS OPTIONS INSTALL 6b Windows 2000 When the search is complete note the directory path that appears most often in the In Folder column For example C WINNT Driver Cache 7 The Windows operating system files are located in this directory Write down the directory path for future reference 8 Close the Search Results window Windows NT 4 0 1 From the desktop click Start 2 When the menu appears select Find then Files or Folders 3 When the Find All Files window appears select Name amp Location 4
54. efore starting the upgrade process 5 If the firmware upgrade process fails DO NOT reboot your DSL Gateway Please run the upgrade program again 61 Actiontec 54 Mbps Wireless DSL Gateway User Manual Multiple PVC Selecting Multiple PVC in the Utilities screen generates the Multiple PVC screen which allows the configuration of multiple PVCs Multiple PVC Multiple PYC allows up to 8 P C channels to pass through the DSL Gateway You may add Multiple PVC here PI CI Qos PCR SCR MBS CDY YT Encapsulation lure LC L_ eridsedtic E Add List of Multi PYC A ai Click Apply to continue Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway s network has visited To access the Web Activity Log select Web Activity Log from the Utilities screen Web Activity Log Auto Refresh Every 10 sec C Manual Refresh 62 Chapter 8 Configuring the Gateway s Utilities Auto Refresh To set the Web Activity Log screen to automatically refresh at certain intervals acti vate the circle next to Auto Refresh Every at the bottom of the Web Activity Log screen then enter a time value in seconds in the text box or click on the down arrow and select a time value from the menu that appears The Web Activity Log will refresh at the selected interval Manual Refresh To set the Web Activity Log screen to manual
55. elect Start Run type winipcfg and press Enter Ensure the Ethernet adapter is selected in the device box Press the Release_all button then press the Renew_all button Windows NT 4 0 and 2000 Select Start Run type cmd and press Enter At the DOS prompt type ipconfig release then type ipconfig renew Windows XP Unplug the Ethernet cable or wireless card and plug it back in Can I run an application located on another computer over the network Yes if the application is designed to run over a network Can I play games between computers on my network or on the Internet Yes if the games were designed for multi player or LAN play For specific infor mation about whether a game is capable of Internet or LAN play refer to the game documentation Some games require ports to be forwarded to host or join games over the Internet have an FTP or Web server on my network How can I make it available to users on the Internet For a Web server enable port forwarding for port 8088 to the IP address of the server and set up the Web server to receive on that port as well Configuring the server to use a static IP address is recommended For an FTP server enable port forwarding for port 21 to the IP address of the server Configuring the server to use a static IP address is recommended Connections How many computers can be connected through the Gateway The Gateway is capable of 254 connections
56. eless security securing wireless traffic as it transmits through the air The Gateway offers three types of wireless security WEP WEP 802 1x and WPA WEP Selecting WEP in the Wireless Advanced Settings screen generates the WEP Key screen Here the authentication type encryption level and WEP keys are entered to activate WEP Wired Equivalent Privacy security encryption for the wireless network WEP Key Authentication Type Open z Keyi OFB3072D1E 64 bits z Authentication Type There are three authentication types Open Shared and Both Open authenticaton allows any wireless enabled device to recognize the network even if the WEP key is invalid Shared allows only wireless enabled devices with the correct WEP key to recognize the network 64 bit WEP 64 bit WEP requires one or more keys each key comprising five hexa decimal pairs One key Key 1 is automatically generated by the Gateway at startup based on the Gateway s MAC address This key is also displayed on a sticker on the bottom of the Gateway A hexadecimal digit consists of an alphanumeric character ranging from 0 9 or A F An example of a 64 bit WEP key is 4E A3 3D 68 72 To create a new set of 64 bit WEP keys activate one or more keys by clicking in the appropriate circles then enter five hexadecimal digit pairs in each activated Key text box Key 1 Key 2 Key 3 Key 4 After activating 64 bit WEP a computer with wireless capabili
57. es E p DAD MOM PC Ethernet 3 device s USB 1 device s k Wireless 3 device s Access Shared Files ad Website Blocking t Block Internet Services Schedule Rules Enable Application View Device Details as en Access Shared Files Website Blocking Block Internet Services Schedule Rules Enable Application View Device Details t Daughter PC Access Shared Files Website Blocking Block Internet Services Schedule Rules Enable Application View Device Details E Ca vee Access Device x2 View Device Details Enable Application Access Shared Files Access Device View Device Details Enable Application art Storage lt Central To view the network status of a particular device click View Device Details for the device An overview of the device s network status appears P DAD MOM PC Connection type Wireless al IP Address 192 168 1 2 IP Address Allocation DHCP Hardware Address 00 0E B3 11 11 11 16 Configuring Wireless Settings This chapter explains how to set up the Gateway s wireless network capabilities including setting up wireless security and viewing the wireless connection status Accessing Wireless Setup To access the Wireless Settings configuration screens follow these instructions 1 Open a Web browser In the Address text box type http 192 168 1 1 then press Enter on the keyboard
58. ess DSL Gateway User Manual 3 A login window appears Enter the user name and password in the appropri ate text boxes then click OK OOOO hm Enter username and password for Before configuring the Gateway a User Name Password is P required IF you do not know the User Name Password please refer to the User manual for Further support at http 192 168 1 1 User Name admin Password jee I Use Password Manager to remember this password Cancel 3 Note The default user name is admin The default password is password 4 The Security screen appears To modify a specific configuration click on its name in the menu bar on the left or from the list in the middle of the screen Heme Security Admin User Name and Password Allows you to change the Admin User Name and Password 5 Firewall Settings Allows you to set and configure the Gateway s firewall dmin User Name amp Password Applications Allows by application the ability to bypass the Gateway s built in firewall allowing access to parts J z of the network Firewall Settings DMZ Hosting Used to support online gaming and Internet conferencing services Applications 3 NAT Network Address Translation allows you turn NAT On or Off DMZ Hosting Portmapping Show the portmapping table NAT P pping PortMapping Admin User Name and Password See Changing the Password on page 11 46 Chapter 6 C
59. essly if the Gateway s Wireless feature is turned on Chapter 7 Introduction Rear Panel The rear panel of the Gateway contains seven ports Ethernet 4 Phone USB and Power as well as Reset and Power switches Ethernet Cable DSL Cable USB Cable Power Adapter from Ethernet port 1 4 from DSL port from USB port from Power port to computer to phone jack to computer to power outlet Ethernet Ports The Ethernet ports are used to connect computers to the Gateway via Ethernet cable The Ethernet ports are 10 100 Mbps auto sensing ports and either a straight through or crossover Ethernet cable can be used when connecting to the ports DSL Port The DSL port is used to connect the Gateway to a DSL Digital Subcriber Line connection Reset Switch Depressing the Reset switch for one second will restore the Gateway s factory default settings To reset the Gateway depress and hold the Reset switch for approximately one second The reset process will start after releasing the switch USB Port The USB port is used to connect a computer to the Gateway via USB cable Actiontec 54 Mbps Wireless DSL Gateway User Manual Power Port The Power port is used to connect the Power cord to the Gateway Warning Do not unplug the Power cord from the Gateway 7 lt during the reset process Doing so may result in permanent damage to the Gateway Power Switch The Power switch is used to power the Gateway on and
60. etrieve news articles over the Internet Uses TCP 119 POP3 Post Office Protocol 3 Another protocol used to transfer E mail between computers Usually employs a pop3 server and is used to receive mail only Uses TCP 110 PROFILE Uses TCP 136 104 Appendix F Service Acronyms SMTP Simple Mail Transfer Protocol A protocol used to transfer E mail between computers over the Internet Can be used to send and receive mail Uses TCP 25 SNMP Simple Network Management Protocol A set of protocols for managing net works Uses UDP 161 105 Actiontec 54 Mbps Wireless DSL Gateway User Manual This page left intentionally blank 106 Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferen
61. function as a DSL modem Yes the Gateway has a built in DSL Modem Wireless Can I use an 802 116 wireless card to connect to the Gateway Yes the Gateway can handle 802 11b cards or 802 11g cards The 802 11g stan dard is backward compatible with the 802 11b standard The Gateway can be setup to handle just g wireless cards just b wireless cards or both If install several Gateways in different locations in my building will they be able to talk to each other Will I be able to stay connected as I move between them The Gateway does not communicate with other access points since it functions as a single access point system If you installed several Gateway devices and were to move between coverage areas your wireless device would have to reconnect to a separate network Which wireless cards will work with the Gateway The Gateway connects with any wireless card supporting the 802 11g 802 11b wireless standards 70 Chapter 9 Troubleshooting Can my wireless signal pass through floors walls and glass The physical environment surrounding the Gateway can have a varying effect on signal strength and quality Generally the more dense the object a concrete wall compared to a plaster wall for example the greater the interference Concrete or metal reinforced structures will experience a higher degree of signal loss than those made of wood plaster or glass I have an Apple computer that uses the Airport wi
62. g the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable Actiontec Electronics published specifi cations Customer assumes responsibility for the selection of the appropriate appli cations program and associated reference materials Actiontec Electronics makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the Actiontec Electronics software product documentation or specifications as being compatible Actiontec Electronics will make reasonable efforts to provide compatibility except where the non com patibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with Actiontec Electronics published speci fications or user guid
63. g to Static IP on the Computer 12 Enter the following numbers in the Subnet mask text box 255 255 255 0 Do not include the periods they are automatically entered 13 Click OK The Internet Protocol TCP IP Properties window disappears 14 In the Local Area Connection Properties window click OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disappears cc 9d 16 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer restarts It is now set up with a static IP address allowing the user to access the Gateway s Web Configuration Utilities Advanced Setup Utilities etc Windows XP 1 From the desktop click Start button in the lower left corner 2 From the menu that appears select Control Panel h Internet My Documents amp Internet Explorer EJ a E mail 4 My Recent Documents gt Outlook Express amp GI My Pictures Be AceFTP 3 Freeware ey My Music PE My Computer E Control Panel a Connect To ka Printers and Faxes Help and Support Search All Programs gt I Run ie Log Off 0 Turn OFF Computer 5 IP props Paint 89 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 When the Control Panel window appears double click Network Connections amp Control Panel File Ed
64. his connection E Client for Microsoft Networks A File and Printer Sharing for Microsoft Networks Internet Protocol TCP IP qi Install Uninstall Properties Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks I Show icon in taskbar when connected 9 The Internet Protocol TCP IP Properties window appears Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 1 2 Subnet mask 255 6255 25500 Default gateway 7 f Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server 5 Advanced Cancel 10 In the General tab make sure the the circle next to Use the following IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 11 Enter the following numbers in the IP Address text box 192 168 1 2 Do not include the periods they are automatically entered Appendix B Switchin
65. ients to join the network When finished with this screen click Apply to save all changes Wireless Status To view the Gateway s wireless status and settings select Wireless Status from the menu on the left side of the Wireless Basic Settings screen Wireless Status Radio Enabled es ESSID gt ctiontec Channel Security Enabled lt es WEP 64 bit FB310FF28 WEP 802 1x N A WPA N A ESSID Broadcast Enabled MAC Authentication Disabled Wireless Mode Mixed accepts 802 11b and 802 119 connections Packet Sent iL Packet Received The Wireless Status screen appears which displays all of the settings of the Gateway s wireless network settings N 5 Actiontec 54 Mbps Wireless DSL Gateway User Manual This page left intentionally blank 26 Configuring Advanced Settings This chapter explains how to configure the Gateway s advanced settings such as remote management DHCP server and Quality of Service QoS Accessing Advanced Setup Screens To access the Advanced Setup screens follow these instructions 1 Open a Web browser In the Address text box type http 192 168 1 1 then press Enter on the keyboard A Actiontec Microsoft Internet Explorer File Edit View Favorites Tools Help q Back i d EA Search Caj Favorites EW History Address http 192 168 1 1 r Go Links 27
66. is screen click Apply to activate any changes made 43 Actiontec 54 Mbps Wireless DSL Gateway User Manual This page left intentionally blank 44 Configuring Security Settings This chapter explains how to configure the Gateway s wired security capabilities including firewall settings DMZ hosting and network address translation Accessing Wired Security Screens To access the Wired Security configuration screens follow these instructions 1 Open a Web browser In the Address text box type http 192 168 1 1 then press Enter on the keyboard A Actiontec Microsoft Internet Explorer File Edit View Favorites Tools Help q Back iz i EA Search Caj Favorites EW History 5 veri on 2282228 Status Wireless Advanced Parental Utilities Setup Setup My Network Security Control E My Gateway B My Network Actionzone JE PC Name actiontec Check your Broadband IP Address 192 168 1 64 Connection Network Status Connection Ethernet GO TO THE gt Stop Type INTERNET NOW MAC Address 00 50 fc 4d 90 e2 verizon Verizon com Verizon Central Verizon Business Center DSL Status Not Connected Verizon Surround ISP Status Not Connected Speed Down Up 0 0 Kbps ISP Protocol pppoe Username newdsl w arn gt ACTIONTEC WAN IP Address N A 2 music gt EH ViDEO gt Broadband Connection 45 Actiontec 54 Mbps Wirel
67. it Yiew Favorites Tools Help Q Bac A E P Search Folders gt S X i Ez Address B Control Panel amp X Accessibility Add Hardware Add or Options Remoy 8 amp 8 ze D Java Plug in Keyboard Mouse o g Sounds and Speech System Audio Devices w Ff amp DW Administrative Date and Time Display Folder Options Tools ep amp a P Game Controllers 3 Network Phone and Power Options Printersand Regionaland Scannersand Scheduled ea Modem Faxes ae w Taskbar and User Accounts Wireless LAN Start Menu Settings Cameras Tasks 4 Inthe Network Connections window double click Local Area Connection A number may be displayed after the Local Area Connection If more than one Local Area Connection is listed locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column s Network Connections File Edit View Favorites Tools Advanced Help Q sxx y P i JO Search Folders gt F x i E e Network Connections Name Type LAN or High Speed Internet Local 4rea Connection 5 Wizard 9 Network Setup Wizard Wizard amp New Connection Wizard Wizard LAN or High Speed Internet Network cable unplugged Y Wireless Network Connection 4 LAN or High Speed Internet Enabled Status Device Name Phone or Host Owner Realtek RTL8139 Family PCI Fast Ethernet NIC System Actiontec PC
68. itching to Static IP on the Computer 5 Inthe Network and Dial up Connections window double click Local Area Connection A number may be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that cor responds to the network card installed in the computer by finding the name of the network card in the Device Name column amp Y Network and Dial up Connections E iol x File Edit View Favorites Tools Advanced Help Back Qsearch yFolders CHHistory As OF x A 2a Address Go Name Type Status Device Name a Make New Connection Local Area Connection 2 LAN Enabled Realtek RTL8139 4 PCI 2 object s Ahi 6 The Local Area Connection Status window appears Select General then click Properties Local Area Connection 2 Status 2 x General Connection Status Connected Duration 00 06 48 Speed 100 0 Mbps Activity Sent oe Received L th Packets 65 0 es Disable 87 Actiontec 54 Mbps Wireless DSL Gateway User Manual 7 The Local Area Connection Properties window appears Click General 8 In the Components checked are used by this connection list box double click Internet Protocol TCP IP Local Area Connection 2 Properties 2 x General Connect using BY Realtek RTL8139 4 PCI Fast Ethemet Adapter Components checked are used by t
69. ite down all of the values set on this screen Current Wireless Status Wireless ON ESSID 4PUNO 64 BIT WEP ON 64 BIT WEP KEY OFB310FF28 Channel 9 SSID Broadcast Enabled MAC Authentication Disabled Wireless Mode Mixed accepts 802 11b and 802 11g connections Packets Sent 0 Packets Received o 19 Actiontec 54 Mbps Wireless DSL Gateway User Manual Basic Wireless Setup To perform a basic setup of a wireless network using the Gateway 1 Inthe Wireless Basic Settings screen turn the Gateway s wireless radio on by selecting On 2 Create a name for the wireless network and enter it in the ESSID text box 3 Select a channel from the Channel drop down menu In the United States use channels 1 11 4 Activate WEP Wired Equivalent Privacy to secure the wireless network by selecting WEP 5 Create a 64 bit WEP key by selecting 64 bit WEP Key from the select a WEP Key drop down menu then entering a 10 digit key in the Key Code text box The digits can be any letter from A F and any number from 0 9 6 Write down the Gateway s wireless settings To connect other devices to the wireless network the devices wireless settings must match the Gateway s wire less settings exactly Check the Current Wireless Status box available in any wireless setting screen to view the Gateway s wireless status and settings Wireless Advanced Settings
70. list of questions concerning the Gateway and answers to those questions General have run out of Ethernet ports on my Gateway How do add more computers Plugging in an Ethernet hub or switch expands the number of ports on the Gateway Run a standard Ethernet cable from the Uplink port of the new hub or switch to an Ethernet port on the Gateway Which protocols does the Gateway support The internal LAN connections support multiple protocols e g TCP IP NetBEUI IPX SPX and AppleTalk The External WAN connection supports only TCP IP Which connection speeds does the Gateway support The LAN connections on the Gateway support 10 100 Mbps The WAN connec tion supports 8 Mbps because of the physical restrictions placed on broadband connections The 802 11g wireless connection supports up to 54 Mbps connec tion speeds depending on signal quality environmental factors and physical distance 69 Actiontec 54 Mbps Wireless DSL Gateway User Manual Will my Xbox work with the Gateway Yes the Gateway is compatible with the Xbox You need to set a static IP on the Xbox in the Xbox live network settings and forward ports 3074 both UDP and TCP 53 both UDP and TCP and 88 UDP if you run into DSL resolution errors Is the Gateway flash upgradeable How do do it Yes the firmware is upgradeable You can find a link to the firmware site under Utilities in the Web based configurator Does the Gateway
71. ly refresh activate the circle next to Manual Refresh at the bottom of the Web Activity Log screen To refresh the Web Activity Log screen click Refresh System Log The System Log provides information about the Gateway s activity To access the System Log select System Log from the Utilities screen System Log View the most recent system activity log V System Log 10k z Display System Log z iGMT 05 00 20 16 18 Sum Oct 29 2006 udhcpd SENDING ACK to actiontec GMT 0S 00 20 16 18 Sum Oct 29 2006 udhepd sending ACK to 192 168 1 64 GMT 05 00 20 16 18 Sum Oct 29 2006 udhepd ADD 00 50 fe 4d 90 e2 192 168 1 64 86400 actiontec GMT 05 00 20 16 38 Sum Oct 29 2006 udhcpd SENDING ACK to actiontec GMT 05 00 20 16 38 Sum Oct 29 2006 udhepd sending ACK to 192 168 1 64 GMT 05 00 20 16 38 Sum Oct 29 2006 udhcpd ADD 00 50 fe 4d 90 e2 192 168 1 64 86400 actiontec GMT O05 00 20 16 43 Sum Oct 29 2006 logic fw_trans query kp key report_all clients0O GMT 05 00 20 16 58 Sum Oct 29 2006 udhcpd SENDING ACK to actiontec GMT 05 00 20 16 58 Sum Oct 29 2006 udhepd sending ACK to 192 168 1 64 GMT 05 00 20 16 58 Sum Oct 29 2006 udhepd ADD 00 50 fce 4d 90 e2 192 168 1 64 86400 actiontec GMNT O05 00 20 17 00 Sun Oct 29 2006 logic fw_trans_query kp key x System Log Size Select the size of the system log displayed here The smaller the size the shorter the length of the system log saved Display
72. m A data query system used to translate host names into Internet addresses i e www somewebsite com translates to 888 999 000 111 Uses UDP 53 and TCP 53 EPMAP EndPoint Mapper Uses UDP 135 and TCP 135 FTP File Transfer Protocol A protocol used to transfer files over the Internet Uses TCP 20 and 21 HTTP HyperText Transfer Protocol This protocol delivers information over the Internet and is used when a computer connects to a Web site via an Internet browser Uses TCP 80 HTTPS HyperText Transfer Protocol using Secure Socket Layer A secure version of the protocol that delivers information over the Internet Uses UDP 443 and TCP 443 103 Actiontec 54 Mbps Wireless DSL Gateway User Manual IMAP IMAPv3 Internet Message Access Protocol Protocols for retrieving E mail messages IMAP uses TCP 143 IMAPv3 uses TCP 220 IPSEC IKE IPSEC ESP IP Security Protocols which support the secure exchange of packets at the IP layer Uses UDP 500 LDAP Lightweight Directory Access Protocol A set of protocols for accessing informa tion directories Uses TCP 389 MICROSOFT DS GC DS uses UDP 445 and TCP 445 GC uses TCP 3268 NETBIOS NS DGM SSN Network Basic Input Output System Three types of DOS BIOS augmentation which add functions for local area networks LANs NS uses UDP 137 and TCP 137 DGM uses UDP 138 SSN uses TCP 138 NNTP Network News Transfer Protocol A protocol used to distribute and r
73. ng the Gateway s firmware settings After creating a username and password you will need to enter them everytime you access the gateway firmware settings Admin User Name Admin Password 4 Click Apply at the bottom of the screen 5 Read the instructions on the next screen The user name and password are successfully changed Please wait while we apply the changed settings to the gateway When gateway changes are applied successfully you will be taken back to the page apply was selected on Once the Gateway has rebooted the new user name and password are active To access the Gateway s Web Configuration screens the new user name and password must be entered 11 Actiontec 54 Mbps Wireless DSL Gateway User Manual This page left intentionally blank 12 Viewing the Gateway s Status After configuring the Gateway the Gateway s connection and network status can be viewed The Internet connection status is viewed in the Broadband Connection Status screen while the network status is viewed in the My Network screen Broadband Connection Status To view the Gateway s connection statistics select Status in the Home screen The Broadband Connection Status screen appears There are three sections in this screen General Statistics PPP Status and DSL Status Note No settings other than connecting or disconnecting from the Internet by clicking on Connect or Disconnect can b
74. nown as SSID 99 Actiontec 54 Mbps Wireless DSL Gateway User Manual Ethernet Network A standard wired networking configuration using cables and hubs Firewall A method preventing users outside the network from accessing and or damag ing files or computers on the network Gateway A central device that manages the data traffic of your network as well as data traffic to and from the Internet IP Internet Protocol Address A series of four numbers separated by periods identifying a unique Internet computer host ISP Gateway Address An IP address for the Internet router This address is only required when using a cable or DSL modem ISP Internet Service Provider A business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an office A home network is considered a LAN MAC Media Access Control Address The hardware address of a device connected to a network NAT Network Address Translation A method allowing all of the computers on a home network to use one IP address enabling access to the Internet from any computer on the home net work without having to purchase more IP addresses from the ISP PC Card An adapter that inserts in the PCMCIA slot of a computer enabling the commu nication with a device 100 Appendix E Glossary PPPoE Point T
75. nt 3 Note The default user name is admin The default password is password 18 Chapter 4 Configuring Wireless Settings 4 The Wireless Basic Settings screen appears To modify a specific configura tion click on its name in the menu bar on the left or from the list in the mid dle of the screen Wireless Basic Settings If you want to setup a wireless network we recommend that you do the following 1 Turn Wireless ON Wireless On Off 2 Change the ESSID setting to any name or code you want ESSID is the same thing as the name of your Wireless Network 3 Channel To change the channel of the frequency band at which the Gateway communicates please enter it below Then click apply to save your settings NOTE In the United States use channels 1 11 Channel 9 v 4 Click on the button next to WEP We recommend using WEP because it encrypts your wireless traffic wep off 5 Select a WEP Key NOTE To create a WEP Key you need to enter a combination of 10 digits You can choose any letter from A F or any number from 0 9 Sample WEP Key OFB310FF28 select a WEP Key 64 bit WEP Key y Key Code OFB310FF28 0 Digits left 6 Write down wireless settings In order for every computer to connect to this DSL Gateway wirelessly you need to make sure that the wireless setup for each computer uses the SAME settings listed below Please make sure that you wr
76. o Point Protocol over Ethernet PPPoA Point To Point Protocol over ATM Methods of secure data transmission Router A central device that manages the data traffic of your network Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used only within a particular network SSID See ESSID TCP IP Transmission Control Protocol Internet Protocol The standard protocol for data transmission over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities countries The Internet is a WAN WECA Wireless Ethernet Compatibility Alliance An industry group that certifies cross vender interoperability and compatibility of IEEE 802 11b wireless networking products and promotes the standard for enterprise small business and home environments WLAN Wireless Local Area Network A group of computers and other devices connected wirelessly in a small area 101 Actiontec 54 Mbps Wireless DSL Gateway User Manual 102 Service Acronyms The following information is related to the Firewall options High Medium and Low section in the Advanced Setup chapter of this manual This appendix explains the meaning of the service acronyms included with the various levels of firewall security and the UDP and TCP ports used by each service Service Acronym Definitions DNS Domain Name Syste
77. o the Internet This test may take a few seconds to complete To perform the test insert the URL or IP Address that you would like to ping and click the Test button URL or IP Address 192 168 1 1 Number of Pings PING 192 168 1 1 192 168 1 1 64 data bytes 72 bytes from 192 168 1 1 icmp_seq 0 ttl 255 time 0 0 ms 72 bytes from 192 168 1 1 icmp_seq 1 ttl 255 time 0 0 ms 72 bytes from 192 168 1 1 icmp _seq z ttl 255 time 0 0 ms 192 168 1 1 ping statistics 3 packets transmitted 3 packets received 0 hai Reboot Selecting Reboot from the Utilities screen generates the Reboot screen From this screen the Gateway can be rebooted To do this 1 From the first Reboot screen click Reboot Reboot To reboot the DSL Gateway click on the Reboot button below 2 A confirmation window appears Click OK Microsoft Internet Explorer 2 jJ re you sure you want to reboot the DSL Gateway Cancel 65 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 The Gateway reboots Read the onscreen information in the screen that appears Your DSL Gateway is now being rebooted Please click on the HOME link on the left column when the POWER LED stops flashing When the Gateway s Power light stops flashing the Gateway has rebooted 66 Troubleshooting This chapter contains a list of problems that may be encountered while using the Gateway and techniques to try
78. onfiguring Security Settings Firewall Selecting Firewall in the Security screen generates the Firewall Settings screen Select the level of security needed for the network High If High is selected in the Firewall Security Level screen the services listed at the bot tom of the screen HTTP DNS FTP IMAPv3 SMTP POP3 NNTP IPSEC IKE IPSEC ESP HTTPS and IMAP are the only ones allowed to pass through the firewall All other services will be blocked None of these settings can be changed from here High medium C Low off Note If a check appears in a box that service is open or allowed An empty box signifies the service is closed or blocked Any Services not listed below are not allowed Service HTTP DNS FTP IMAPV3 SMTP POP3 NNTP IPSEC IKE IPSEC ESP HTTPS IMAP HHRHHHHHH TEGE I SS 47 Actiontec 54 Mbps Wireless DSL Gateway User Manual Medium If Medium is selected in the Firewall Security Level screen the services listed at the bottom of the screen HTTP DNS FTP IMAPv3 SMTP POP3 NNTP IPSEC IKE IPSEC ESP HTTPS and IMAP are the only ones allowed to pass through the firewall All other services will be blocked These settings can be modified to customize the firewall settings C High te Medium C Low C off allowed Service HTTP DNS FTP IMAPY3 SMTP POP3 NNTP IPSEC IKE IPSEC ESP HTTPS IMAP
79. or router is set up behind the Gateway in the network configu ration consult the documentation that came with the other gateway to see what kind of Dynamic Routing is required then select the needed option When finished in this screen click Apply to activate any changes made Static Routing Selecting Static Routing in the Advanced Setup screen generates the Static Routing screen Enter the static route addresses in their respective text boxes then click Add The address will appear in the Static Routing Table To remove an address highlight it by clicking on it in the Static Routing Table then click Remove Static Routing Enter the Static Routes in the spaces below Subnet IP is the IP Address of the subnet being defined Subnet Mask is the Subnet Mask of the subnet being defined Gateway IP is the IP address to the defined subnet If the Gateway IP is local to the gateway this field can be empty Subnet IP Subnet Mask Gateway IP Add Static Routing Table When finished in this screen click Apply to activate any changes made 41 Actiontec 54 Mbps Wireless DSL Gateway User Manual UPnP Universal Plug and Play Selecting UPnP in the Advanced Setup screen generates the UPnP screen In this screen the Universal Plug and Play option is turned on or off by activating the appropriate circle UPnP Warning UPnP is disabled by default If you enable it it may all
80. ow applications to configure the box and allow unexpected traffic to access local devices Con off Click Apply to continue Universal Plug and Play is a zero configuration networking protocol that allows hardware and software such as Netmeeting to operate more efficiently If Netmeeting is not running properly activate UPnP Note Activating UPnP presents a slight security risk After fin ishing with the hardware or software using UPnP Actiontec rec ommends deactivating UPnP When finished in this screen click Apply to activate any changes made USB Port Detection Selecting USB Port Detection in the Advanced Setup screen generates the USB Port Detection screen In this screen the USB port detection option is turned on or off by activating the appropriate circle default is Off If this option is turned on the USB port will be disabled if an Ethernet cable is plugged into the Gateway first or the Ethernet port will be disabled if the a USB cable is plugged into the Gateway first If this option is turned on when both an Ethernet and a USB cable are plugged into the Gateway the USB port will be disabled USB Port Detection Warning USB Port Detection is disabled by default If you enable it it will disable the USB port if the Ethernet cable is plugged in first and vice versa If both the Ethernet cable and the USB cable are plugged in when your Actiontec Gateway is powered on the USB port will be
81. r Manual Minimum System Requirements e Active DSL service Computer with an 10 Mbps or 10 100 Mbps Ethernet connection or USB connection Microsoft Windows 98 Second Edition SE Windows Millennium Edition Me Windows NT 4 0 Windows 2000 Windows XP Mac OS 7 1 Mac OS 8 0 Mac OS 9 0 or Mac OS X amp Note USB LAN port is not supported with Microsoft Windows NT 4 0 or Mac OS Internet Explorer 4 0 or higher 5 x recommended or Netscape Navigator 4 0 or higher 4 7 recommended TCP IP network protocol installed on each computer Features Plug and Play installation support for computers running Windows oper ating systems 98SE Me 2000 and XP ADSL WAN port RJ 11 e Full rate ANSI T1 413 Issue 2 ITU G 992 1 G dmt and G 992 2 G_ lite standard compliance Auto handshake for different ADSL flavors USB 1 1 device specification compliance 12 Mbps USB data rate full speed support Bridged Ethernet over ATM PPP over ATM PPP over Ethernet Precise ATM traffic shaping IP packet routing and transparent bridge RIP 1 RIP 2 and static routing protocol support Built in NAT DHCP server DNS relay support Chapter 7 Introduction PAP CHAP authentication administrative passwords through Telnet 64 128 and 256 bit WEP WPA wireless LAN security IEEE 802 3 Ethernet standard compliance 10 100 Base T Ethernet ports 4 Fast Ethernet flow control support
82. reless device Is this device compatible with the Gateway Yes the Apple Airport system complies with the 802 11b standards If you be use the WEP security feature refer to the Apple Airport documentation for infor mation on the proper method to enter the WEP key for compatibility with the Gateway s hexadecimal WEP entry Network use my laptop at work and at home Is there something special need to do to make it work in both places Yes Reconfigure your network setting Workgroup Domain Password User name IP addressing or any other specific settings used by your company You may also use third party software like NetSwitcher to automatically switch between different configurations What is the valid IP range can use for my home network The valid IP range for the Gateway is 192 168 1 64 to 192 168 1 254 by default How do l find out what IP address my computer is using Windows 95 98 98SE and Me Select Start Run and type winipcfg Press Enter When the Winipcfg window appears ensure your network device is selected Windows NT 2000 and XP Select Start Run and type cmd Press Enter When the command screen appears type ipconfig and press Enter 71 Actiontec 54 Mbps Wireless DSL Gateway User Manual used DHCP to configure my network Do I need to restart my computer to refresh my IP address No Follow these steps to refresh your IP address Windows 95 98 98SE and Me S
83. s T E mail 54 Chapter 7 Configuring Parental Controls To modify Internet privileges Web FTP Newsgroups etc for the computers on the network 1 Select the computer s network name from the PC Name drop down menu 2 Select the Internet service s to be blocked by clicking in the appropriate check box 3 Click Apply to block the selected service from the selected computer Website Blocking Selecting Website Blocking in the Parental Control screen generates the Website Blocking screen This feature enables the Gateway to block Web sites to any or all computers on the network To block a Web site select the computer name from the PC Name drop down menu Then enter the address of the Web site to be blocked in the Website text box and click Add The blocked Web site address will be displayed in the Blocked Website List text box and will not be available to the selected computer on the network To block the Web site from another computer on the network repeat the process To remove a blocked Web site click on it in the Blocked Website List then click Remove When finished click Apply Website Blocking Follow the steps below to block a PC from accessing certain websites Step 1 If not already listed select the PC Name to be blocked Step 2 Type the name of the website you wish to be blocked in the Website to be blocked field then click Add Example www actiontec com
84. ss Step 3 Click the Add button The rule will be displayed in the Rules box to the right Step 4 Click Apply for the settings to take affect Note To remove a rule highlight the rule you wish to remove located in the Rules box then click the Remove button Click Apply for the settings to affect Allowed Application and Times Note Only a Daily or Weekly web browsing option can be set Setting Daily and Weekly options together will not apply Once you have set a rule it will take up to 5 minutes for the rule to take effect Web Browsing Daily C Weekly Time Rules From 9 00 AM z Add To 3 00 4M z T 3 To schedule Internet access at the same time every day select Daily by click ing the appropriate radio button If creating different access schedules on a day to day basis select Weekly 56 Chapter 7 Configuring Parental Controls 4a If Daily was selected in step 3 create a period of Internet access or rule by selecting a beginning time from the From drop down menu and end ing time from the To drop down menu If allowing Internet access to a particular computer from 6 p m to 8 p m for example select 18 6 pm from the From drop down menu and 20 8 pm from the To drop down menu Click Add to add the access period to the Rules list box Additional access periods can be added by repeating this step 9 a m through 12 p m for ex
85. sword please refer to the User manual for Further support at http 192 168 1 1 User Name admin Password eeek J Use Password Manager to remember this password Cancel IL amp Note The default user name is admin The default password is password 4 The Parental Control screen appears To modify a specific setting click on its name in the menu bar on the left or from the list in the middle of the screen Home Parental Control Parental Control Services Blocking Allows you to block specific Internet services from a specific computer on the network Website Blocking Allows you to block certain websites from the entire network Services Blocking Schedule Rules Allows you to set specific scheduling rules for PC s on the network Website Blocking Schedule Rules Services Blocking Selecting Services Blocking in the Parental Control screen generates the Services Blocking screen Services Blocking To block Internet Services from a computer on your network follow the steps below Step 1 If not already listed select the PC Name that the Internet blocking will be applied to Step 2 Choose the Internet Services to be blocked then click Apply for your settings to take affect To remove blocked Internet Services unselect the Blocked Service then click Apply for your settings to take affect PC Name actiontec z Internet Services Blocked I Web T ere O Newsgroup
86. t stops flashing and glows steadily green the Gateway is fully operational Restore Default Settings To restore the DSL Gateway to default settings click on the Restore Default Settings button below Restore Default Settings Upgrade Firmware Selecting Upgrade Firmware in the Utilities screen generates the Upgrade Firmware screen Actiontec periodically posts firmware upgrades to enhance the Gateway s capabilities Follow the instructions on screen to upgrade the Gateway s firmware Upgrade Firmware The Upgrade file for upgrading firmware may be obtained here Step 1 Please download the Upgrade file and save it to your local hard disk Step 2 Use the Browse button to select the Upgrade file Step 3 Click Upgrade button to start the Upgrade process New Firmware Image Browse Upgrade IMPORTANT Please do not refresh or minimize the browser until a successful upgrade message appears The upgrade process may take 3 6 minutes Please read carefully through the following instructions to ensure a successful firmware upgrade 1 Please do not RELOAD or CLOSE the browser during the upgrade process 2 Do not DISCONNECT your network cable or power off the DSL Gateway during the firmware upgrade process 3 Do not run the firmware upgrade if you are connected to the DSL Gateway via WIRELESS 4 Itis strongly recommended that you STOP any networking activities using the DSL Gateway b
87. then select the precedence level 1 low through 7 high Source Identify the source device here using the device s IP or MAC address then enter appropriate value in text box If IP is used enter the netmask address if applicable A priority port range can also be defined using the Port Range text boxes Destination Identify the destination device here using the device s IP address then enter appro priate value in text box Enter the netmask address if applicable A priority port range can also be defined using the Port Range text boxes Rule List After finishing the configuration of the QoS settings click Add to save the settings in the Rule List menu box This collection of QoS settings can then be reused at a future time If deleting a QoS rule list highlight it then click Remove When finished in this screen click Apply to activate any changes made 37 Actiontec 54 Mbps Wireless DSL Gateway User Manual QoS Settings Downstream Selecting QoS Settings Downstream from the Advanced Setup screen causes the QoS Downstream Settings screen to appear QoS Downstream Settings Enabling the IP QoS feature allows for the prioritization of certain types of traffic such as VoIP over data traffic Cl Enable IP QoS Trusted Mode Please input the percentage for low and medium traffic flow low priority weight medium priority weight Rule parameters Priority Protocol Set DSCP So
88. tilities E My Gateway E My Network i cr Network Status Connection Ethernet GO TO THE gt Type INTERNET NOW Stop A PC Name actiontec Check your Broadband IP Address 192 168 1 64 Connection MAC Address 00 50 fc 4d 90 e2 verizon e verizon com Broadband Connection Verizon Central Verizon Business Center DSL Status Not Connected Verizon Surround ISP Status Not Connected Speed Down Up 0 0 Kbps ISP Protocol pppoe 7 m Username newdsl w SHOP gt WAN IP Address N A ACTIONTEC l F J L Ji music gt MH VIDEO gt L d 59 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 A login window appears Enter the user name and password in the appropri ate text boxes then click OK Enter username and password for Before configuring the Gateway a User Name Password is required If you do not know the User Name Password please refer to the User manual for further support at http 192 168 1 1 User Name Jadmin Password Preece I Use Password Manager to remember this password Cancel 3 Note The default user name is admin The default password is password 4 The Utilities screen appears To modify a specific configuration click on its name in the menu bar on the left or from the list in the middle of the screen Home Gateway Utilities Utilities o e gt Removes all current settings and restores your DSL
89. ting NAT in the Security screen generates the NAT screen The Gateway s basic firewall security is based on NAT Disabling NAT allows the computers con nected to the Gateway to be accessed by outside parties Do not turn NAT off unless instructed to do so by Verizon NAT Warning Please do not disable NAT unless instructed to do so by your ISP Turning off NAT will open your DSL Gateway to outside intrusion creating a security risk Click Apply to continue on off When finished with this screen click Apply to save the changes Port Mapping Selecting Port Mapping in the Security screen generates the TR 069 PortMapping Log screen This screen displays a log that lists port mapping changes made remotely by the service provider via the TR 069 protocol This log is for information only and should be consulted only if requested by the service provider or support technicians No changes to the Gateway can be made from this screen TR 069 PortMapping Log This screen displays a log that lists port mapping changes made remotely by the service provider via the TR 069 protocol This log is for information only and should be consulted only if requested by the service provider or support technicians No changes to the Gateway can be made from this screen 52 Configuring Parental Controls This chapter explains how to configure the parental control capabilities of the Gateway such
90. tings Change window appears asking whether the computer should be restarted Click Yes System Settings Change Q You must restart your computer before the new settings will take effect Do you want to restart your computer now The computer restarts It is now set up with a static IP address allowing the user to access the Gateway s Web Configuration Utilities Advanced Setup Utilities etc Windows Me 1 From the desktop click Start in the lower left corner 2 From the menu that appears select Settings Windows Update Programs A Documents Eh Settings a Search 82 Appendix B Switching to Static IP on the Computer 3 Another menu appears Select Control Panel Windows Update Programs Documents Cones Control Panel settings Dial Up Networking Printers Taskbar and Start Menu Log Off Default Shut Down 3 Control Panel 5 x Edit View Favorites Tools Help El Eie q Back gt b fey A Seach GY Folders E4 Histor r E X A Eav Add ress 3 Control Panel gt Go Norton Antivirus EA HA Folder Options AddNew Add Remove Automatic Date Time Dial Up Display Hardware Programs Updates Networking Gaming Internet Keyboard Options Options J A u ODBC Data Passwords Power Options Printers QuickTime 32 Regional Scanners and Sources 32bit Settings Cameras 4 A I E Scheduled Sounds and Sym
91. tiontec recommends leaving the Remote Management and Telnet Off the factory default setting The Gateway will be vulnerable to other users on the Internet if Remote Management or Telnet is activated Remote Management Telnet The default Remote Management Telnet settings are set to Off for security reasons If you want to access your DSL Gateway remotely please turn Remote Management On In order to enable remote management an Admin User Name and Password must be set below Actiontec does NOT recommend turning on Remote Telnet unless requested by authorized DSL personnel Admin User Name Remote Management On e Off Remote Telnet Con off Actiontec 54 Mbps Wireless DSL Gateway User Manual Remote Management To access the Gateway from the Internet activate Remote Management by select ing the appropriate On radio button and writing down the WAN IP address of the Gateway see WAN IP Address On a computer outside of the network open a Web browser and enter the Gateway s WAN IP address in the address text box The Gateway s Home screen or a password prompt if a password has been set appears in the browser window Telnet To access the Gateway via Telnet activate Telnet by selecting the appropriate On radio button and writing down the WAN IP address of the Gateway see WAN IP Address On a computer outside the network running a Telnet program enter the Gateway s WAN IP address
92. to access the Gateway Note Before remote management or Telnet can be activated the administrator password must be set To do this go to the Home screen click Security then select Admin User Name and Password Follow the instructions in the subsequent screens When finished in this screen click Apply to activate any changes made Telnet Timeout Setting Selecting Telnet Timeout Setting in the Advanced Setup screen generates the Telnet Timeout Setting screen Select a period of time from the choices available and the Telnet session will automatically terminate at that time If no automatic termination is needed select No idle disconnect timeout Telnet Timeout Setting Select the amount of idle time that you want for each Telnet session before the session is automatically disconnected 30 minutes 12 hours Oi day C7 days No idle disconnect timeout When finished in this screen click Apply to activate any changes made 40 Chapter 5 Configuring Advanced Settings Dynamic Routing Selecting Dynamic Routing in the Advanced Setup screen generates the Dynamic Routing screen Dynamic Routing RIP If a gateway is set up behind the Gateway in the network configuration consult the documentation that came with the gateway to see what kind of Dynamic Routing is required then select the needed option C ersion 1 C ersion 2 off If another gateway
93. tworks and the Internet 95 Actiontec 54 Mbps Wireless DSL Gateway User Manual 96 Specifications General Model Number GT704 WG 54 Mbps Wireless Gateway Standards IEEE 802 3 10BaseT IEEE 802 3u 100BaseTX IEEE 802 11g Wireless G dmt G lite t1 413 RFC 1483 2364 2516 Protocol LAN CSMA CD WAN PPP DHCP Static IP WAN Full rate ADSL Interface LAN 10 100 RJ 45 switched port USB port Speed LAN Ethernet 10 100 Mbps auto sensing Wireless 802 11g 54 Mbps optimal see Wireless Operating Range for details Cabling Type Ethernet 10BaseT UTP STP Category 3 or 5 Ethernet100BaseTX UTP STP Category 5 USB 97 Actiontec 54 Mbps Wireless DSL Gateway User Manual Wireless Operating Range Indoors Up to 91M 300 ft 54 Mbps Outdoors Up to 457M 1500 ft 54Mbps Topology Star Ethernet LED Indicators Power DSL Internet Ethernet USB Wireless Environmental Power External 12V DC 600mA Certifications FCC Class B FCC Class C part 15 68 CE Mark Commercial UL Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Operating Humidity 10 to 85 non condensing Storage Humidity 5 to 90 non condensing 98 Glossary Access Point A device that allows wireless clients to connect to one another An access point can also act as a bridge between wireless clients and a wired
94. ty can join the network only if these same keys are entered in the computer s wireless encryption scheme 21 Actiontec 54 Mbps Wireless DSL Gateway User Manual 128 bit WEP 128 bit WEP requires one or more keys each key comprising 13 hexadeci mal pairs A hexadecimal digit consists of an alphanumeric character ranging from 0 9 or A F An example of a 128 bit WEP key is 3D 44 FE 6C A1 EF 2E D3 C4 21 74 5D B1 To create a 128 bit WEP key activate Key 1 by clicking in the appropriate circle select 128 bit from the drop down list on the right then enter 13 hexadecimal digit pairs in the Key text box After activating 128 bit WEP a computer with wireless capability can join the network only if this key is entered in the computer s wireless encryption scheme 256 bit WEP 256 bit WEP requires one or more keys each key comprising 29 hexa decimal pairs A hexadecimal digit consists of an alphanumeric character ranging from 0 9 or A F To create a 256 bit WEP key activate Key 1 by clicking in the appro priate circle select 256 bit from the drop down list on the right then enter 29 hexa decimal digit pairs in the Key text box After activating 256 bit WEP a computer with wireless capability can join the network only if this key is entered in the computer s wireless encryption scheme Note Not all wireless PC Cards support 128 or 256 bit WEP Ensure all PC Cards installed in the networked computers sup port 128 or 25
95. urce 1P boos PortRange E e E netmask E Destination ir mo portrange E to aaa Netmask 255 255 255 255 Rule List add The QoS Downstream Settings screen is identical to the QoS Upstream Settings screen with the exception of the High Priority Bandwidth option Use this screen to configure QoS for data going out of the network When finished in this screen click Apply to activate any changes made 38 Chapter 5 Configuring Advanced Settings QoS Status Selecting QoS Status from the Advanced Setup screen causes the IP QoS Status screen to appear This screen displays the status of QoS upstream and downstream traffic and differentiates both streams into high priority and normal priority traffic IP QoS Status Data will be displayed when IP QoS is enabled in Advanced Setup Upstream Status High Priority Rate Kbps Rate Sent Dropped Overlimits Normal Priority Rate Kbps Rate Sent Dropped Overlimits Downstream Status High Priority Rate Kbps Rate Sent Dropped Overlimits Normal Priority Rate Kbps Rate Sent Dropped Overlimits Remote Management Telnet Selecting Remote Management in the Advanced Setup screen generates the Remote Management Telent screen Remote management allows access to the Gateway through the Internet via another computer while Telnet allows access to the Gateway using a computer running a Telnet program Ac
96. ve all changes To return to the Wireless Advanced Settings screen click Back 23 Actiontec 54 Mbps Wireless DSL Gateway User Manual Wireless MAC Authentication Selecting Wireless MAC Authentication in the Wireless Advanced Settings screen generates the Wireless MAC Authentication screen Wireless MAC Authentication To limit access to this DSL Gateway using the MAC address of specific wireless devices please follow the instructions below 1 Click the box next to Enable Access List If you want to limit access to a certain list of wireless devices 2 Click the box next to Accept all devices listed below Enter the MAC Address of first Wireless device and then click Add 4 Repeat the process for each Wireless device that you want to have access to the network Verify that all devices were entered properly by reviewing the list at the bottom Click Apply to save your settings ow ow If you want to allow access to any wireless device except for a certain group 7 Click the box next to Deny all devices listed below Enter the MAC Address of first Wireless device that you want denied and then click Add 9 Repeat the process for each Wireless device that you do NOT want to have access to the network 10 Verify that all devices were entered properly by reviewing the list at the bottom 11 Click Apply to save your settings oo Enable Access List O C Accept all devices listed below G Den
97. vel screens 49 Actiontec 54 Mbps Wireless DSL Gateway User Manual Applications Selecting Applications in the Security screen generates the Applications screen Applications When running or accessing certain Internet Applications from your home network a required port or range of ports specific to the application will need to be opened through the Gateway s firewall Follow the steps below to open the appropriate ports through the firewall Step 1 If not already listed select the PC that will utilize the application Step 2 Choose the selected application under the Category section below 4 default list of available rules specific to that category will be generated Step 3 In the Available Rules box select the rule that applies to your application then click Add To view the rule settings highlight the desired rule and click the iew Rule button Step 4 Click the Apply button for the settings to take affect Note If the category and available rule is not listed for your application you can create a rule by choosing the User option under the Category section This will generate the New Edit and Delete buttons Click the New button to create the rule Once the rule has been created the ability to Edit or Delete the rule is available by clicking on the appropriate button PC Name actiontec Category Available Rules Applied Rules Games VPN Audio Video Apps Servers OOo Ot User
98. will appear in the Applications screen after clicking Back DMZ Hosting Selecting DMZ Hosting in the Security screen generates the DMZ Hosting screen To use DMZ hosting select the computer on the network to be used as a DMZ host in the DMZ Host PC Name drop down menu then click On DMZ Hosting Your DSL Gateway can be configured to support online gaming and Internet conferencing services To use this feature 1 Enter the Name of the computer in the DMZ Host PC Name field below 2 Make sure the circle next to On is selected 3 Click Apply to save your changes WARNING Using a computer in DMZ mode opens the computer to outside intrusion thus creating a security risk DMZ Host PC Name actiontec z Con off DMZ hosting is used to support online gaming and Internet conferencing services These programs usually require multiple open ports making the network acces sible from the Internet DMZ hosting symbolically places the DMZ host computer outside of the Gateway s network Access to the network resources while DMZ hosting is active is blocked Actiontec recommends activating DMZ hosting only as long as necessary When finished with this screen click Apply to save the changes Ni Warning The DMZ Host computer will be vulnerable to com puter hackers on the Internet while in DMZ mode 51 Actiontec 54 Mbps Wireless DSL Gateway User Manual NAT Network Address Translation Selec
99. y Cl Saturday Time Rules From 9 00 4M K Add To 9 00 AM 57 Actiontec 54 Mbps Wireless DSL Gateway User Manual ILZ Note When using Weekly scheduling an access period cannot include 12 a m midnight To create an access period that includes midnight create two access periods one that ends at 12 a m on one day and one that begins at 12 a m on the following day 5 When finished with all scheduling click Apply to save the changes to the Gateway Removing a Schedule Rule To remove a scheduled rule select it from the Rules list box then click Remove The schedule rule will disappear from the Rules list box 58 Configuring the Gateway s Utilities This chapter explains how to use the Gateway s utilities including how to restore default settings upgrade the Gateway s firmware and perform a ping test Accessing the Utilities Screens To access the Utilities configuration screens follow these instructions 1 Open a Web browser In the Address text box type http 192 168 1 1 then press Enter on the keyboard J Actiontec Microsoft Internet Explorer File Edit View Favorites Toole Help q Back f i EA Search aj Favorites EW History Ss Address hitp 192 168 1 1 r Go 2 The Home screen appears Click Utilities veri on E Parental Control Wireless Advanced Status Setup Setup My Network Security U
100. y DNS server provided by Verizon If Verizon provided DNS server information enter it here If not leave the text box intact DNS Server 2 This is the secondary DNS provided by Verizon If Verizon provided secondary DNS server information enter it here If not leave the text box intact When finished in this screen click Apply to activate any changes made LAN IP Address Selecting LAN IP Address in the Advanced Setup screen causes a warning screen to appear LAN IP Address WARNING Any changes made to the LAN IP Address will reset some of the other settings on the gateway Do not proceed without understanding the technical impacts of changing this feature Do you want to proceed Read the on screen warning then click Yes to continue The LAN IP Address screen appears LAN IP Address Actiontec recommends that you keep the current default LAN IP Address of the DSL Gateway which is 192 168 1 1 To make changes enter the new IP Address or Subnet Mask of the DSL Gateway below Modem IP Address 192 168 1 1 Modem Subnet Mask 32 Chapter 5 Configuring Advanced Settings The values in the Modem IP Address and Modem Subnet Mask text boxes are the IP and subnet mask address of the Gateway as seen on the network These values can be modified for your LAN network but Actiontec recommends keep ing the default factory settings IP address 192 168 1 1 subnet mask
101. y all devices listed below Client MAC address E Add Sample MAC Address 00 20 e0 00 41 00 List This feature allows the user to control the wireless LAN network by denying or allowing wireless access by specifying the MAC address of the wireless client s allowed or denied access on the wireless network To do this follow the instruction on screen When finished with this screen click Apply to save all changes To return to the Wireless Advanced Settings screen click Back 24 Chapter 4 Configuring Wireless Settings 802 11b g Mode Selecting 802 11b g Mode in the Wireless Advanced Settings screen generates the 802 11b g Mode screen 802 11b g Mode Access to the Gateway s network can be restricted to wireless devices using either 802 11b 11 Mbps or 802 119 54 Mbps wireless devices Select the option that best applies to your wireless network Then click Save and Restart to save your settings NOTE Actiontec recommends using Mixed mode so that both 802 11b and 802 119 devices can access the network 802 11b g Mode Mixed mode both 802 11b and 802 119 v Access to the Gateway s network can be restricted to wireless clients using either the 802 11b or 802 11g wireless adapters Click on the down arrow next to the drop down menu and select the desired option Actiontec recommends using the Mixed mode the default option which enables both 802 11b and 802 11g wire less cl

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