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Acer G5350 User's Manual

1. 15 1 10 11 12 13 14 15 16 17 18 19 20 21 CN4 USB3 COMA1 LPT1 VGA1 LAN ATX2 CPU2 CPU FAN2 ATX1 PWR FAN 1 DIMM 1 4 DIMM 5 8 CPU1 CPU FAN1 SCSI_CON1 CLR_CMOS1 F_PANEL1 USB 1 Top PS 2 mouse port Bottom PS 2 keyboard port USB ports Serial A port Parallel printer port VGA monitor port Gigabit LAN ports RJ 45 Power supply connector CPU 2 socket CPU fan 2 connector Power supply connector Power fan 1 connector DIMM slots for CPU 1 DIMM slots for CPU 2 CPU 1 socket CPU fan 1 connector AMD 8131 chipset AMD 8111 chipset SCSI module connector Clear CMOS jumper Front panel LED connectors Front USB connectors 16 1 System tour 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 IDE2 IDE1 BAT1 U109 GSMI1 FDD1 COMB PCI_6 JP3 WOL1 PWR_FAN2 PCI X_1 PCI X_4 IPMB2 IPMB1 SYS_FAN1 SMBUS1 WOM1 Secondary IDE connector Primary IDE connecto
2. Single processor configuration 1 GB 5 1GB 65 1 GB 2 GB 512 MB os f e fe ros ree pos os Po pe Le 66 3 System upgrade To remove a DIMM Before you can install a new DIMM in a socket remove first any previously installed DIMM from that socket Important Before removing any DIMM from the mainboard make sure to create a backup file of all important data 1 Observe the ESD precautions and pre installation instructions described on page 33 2 Locate the DIMM slots on the mainboard Important Refer to DIMM population guidelines for important information about requirements for removing DIMM modules 3 Press the holding clips on both sides of the socket outward to release the DIMM 4 Gently pull the DIMM upward to remove it from the socket 182 384 67 To install a DIMM Warning DIMM of the same type size and manufacturer must be installed into the same colored DIMM slots 1 Observe the ESD precautions and pre installation instructions described on page 33 Locate the DIMM slots on the mainboard Open the clips on the socket Align then insert the DIMM into the socket Press the holding clips inward to lock the DIMM in place UN bh W N Note The DIMM slot is slotted to ensure proper installation If you insert a DIMM but it does not fit easily into the socket you may have in
3. Notice Canadian users This Class A Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Laser compliance statement The CD ROM drive in this server is a laser product The CD ROM drive s classification label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM Important safety instructions Read these instructions carefully Save these instructions for future reference 1 2 10 11 Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings on the back or bottom side of the chassis are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided This product should be operated from the type of power indicated on the marking label If y
4. Manufacturing function jumper BPB No jumper Jumper setting SHORT 1 2 1st BPB SHORT 2 3 2nd BPB LED indicator Jumper setting SHORT 1 2 Link LED on SHORT 2 3 Link LED dark 792D_ID1 ADDR select jumper Close 1 2 5EH default Close 2 3 5AH SATA data cable connectors 19 20 1 System tour 5 4 pin power cable connector 6 I2C bus interface connector 2 System setup This chapter gives you instructions on how to set up the system Procedures on how to connect peripherals are also explained 23 Setting up the system Pre installation requirements Selecting a site Before unpacking and installing the system select a suitable site for the system for maximum efficiency Consider the following factors when choosing a site for the system e Near a grounded power outlet e Clean and dust free e Stable surface free from vibration e Well ventilated and away from sources of heat e Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package e Acer Altos G5350 system e Acer EasyBUILD e Acer Altos G5350 accessory box e System keys If any of the above items are damaged or missing contact your dealer immediately Save the boxes and packing materials for future use 24 2 System setup Connecting peripherals Refer to the illustratio
5. fan stops etc PhoenixBI0S Utili Advanced Item Specific Help AAA aaa a a in mio caae cie a aaa eee System Product Name Altos 6535 All items on this menu System Serial No 0123456789 cannot be modified in BaseBoard ID Altos 6535 user mode If any BaseBoard Serial No 0123456789 items require changes System UUID O00FEAF37032 please consult your system Supervisor BMC Firmware Version 0 01 SDR Version SR275 0 01 Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit System Product System s model name Name System Serial No System s serial number Baseboard ID System board s identification number Baseboard Serial No System board s serial number System UUID When this parameter is enabled only the the system s healthy memory size is displayed during the POST process 99 BMC Firmware Version of the BMC Baseboard Management Version Controller firmware SDR Version Version of the SRDR Spatial Data Repository firmware FRU Version Displays the field replacement unit information 100 4 BIOS setup Power The Power menu allows you to configure the system s power management feature Main Advanced Item Specific Help Wes Resume on AC Power Loss Last Statel l Power Button Mode On Off En Disab
6. 1 Note Make sure to install both sides of the retaining clips 3 Secure the retaining clip to the tabs in the heat sink base by aligning the clip holes over the tabs 2 59 4 Secure the retaining clip back toward the heat sink base 3 5 Connect the CPU fan cable to its mainboard connector Refer to Mainboard layout on page 14 for the location of the CPU fan connector 3 Observe the post installation instructions described on page 34 60 3 System upgrade To remove the HSF assembly Important Before removing a CPU from the mainboard make sure to create a backup file of all important data 1 Observe the ESD precautions and pre installation instructions described on page 33 Warning The heat sink becomes very hot when the system is on NEVER touch the heat sink with any metal or with your hands Disconnect the CPU fan cable from its mainboard connector Disengage the retaining clip from the heat sink base 1 Release the clips from the tab on the heat sink base 2 um BR W N Pull the heat sink fan assembly away from the CPU 3 6 Place the heat sink fan assembly upside down on a flat surface Note Wipe off the thermal grease from both the heat sink fan assembly and CPU using an alcohol pad 61 To remove the CPU 1 Pull the CPU socket retainer lever to the fully open upright position 1 Pull out the CPU from the socket 2 2 62 3 System upgrade Up
7. 4 using options l Serial port B Auto l Disabled Parallel port Auto No configuration l Mode Output only l Enabled User configuration uto BIOS or OS chooses l configuration OS Controlled l Displayed when controlled by OS Help Select Item Change Values Setup Defaults c Exit Select Menu Select gt Sub Menu Save and Exit Serial Port A When Enabled allows you to configure Enabled the serial port settings When set to Disabled Auto allows the server s BIOS or OS to select a configuration When set to Disabled displays no configuration for the serial port Auto 95 Base I O Indicates the serial port 1 address and 3F8 IRQ4 address IRQ IRQ setting 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Serial Port B Indicates the serial port 2 address and Auto IRQ setting Disabled Enabled Parallel Port Indicates the parallel port address Auto Disabled Enabled Mode Sets the operation mode for the Output only parallel port Bi Directional When Bi Directional allows normal EPP speed operation in a two way mode ECP EPP Enhanced Parallel Port allows bi directional parallel port operation at maximum speed ECP Extended Capabilities Port allows parallel port to operate in bi directional mode and at a speed higher than the maximum data transfer rate 96 4 BIOS setup PCI Configuration The PCI Configuration submenu lets you specify settings that are
8. ASM Console refer to the ASM User s manual 128 Appendix A System management utility To launch the program on the Windows taskbar click on the Start button point to Programs select Acer Server Management Suite then click ASM Console 129 RAID configuration The SCSI RAID configuration utility allows you to change the default RAID configuration such as the system volume of your hard disk Caution Using the RAID Configuration utility erases all data previously saved in the hard drives Make sure that you backup important files before starting the configuration process For detailed information on how to use the SCSI RAID configuration utility refer to Appendix C SCSI RAID configuration on page 147 130 Appendix A System management utility Appendix B Acer Altos G5350 rack installation guide This appendix shows you how to set up the Altos G5350 server in a rack mount configuration 133 Setting up the system rack Important Observe the electrostatic discharge ESD precautions indicated on page 33 when perfoming the following procedures Do not attempt the procedures described in the following sections unless you are a qualified technician Equipment rack precautions Follow the rack manufacturer s safety and installation instructions for proper rack installation The following additional rack safety installation measures should be considered e Anchor the equipment rack The equipment rack must
9. Discard Changes Exit System Setup and save your changes to I Save Changes CMOS Help Select Item Change Values Setup Defaults Exit Select Menu Execute Command Save and Exit Exit Saving Saves changes made and close the BIOS setup Changes Exit Discarding Discards changes made and close the BIOS setup Changes Load Setup Loads the default settings for all BIOS setup parameters Defaults Setup Defaults are quite demanding in terms of resources consumption If you are using low speed mem ory chips or other kinds of low performance components and you choose to load these settings the system might not function properly Discard Discards all changes made in the BIOS setup Changes 110 4 BIOS setup Save Changes Saves changes made in the BIOS setup 5 Troubleshooting This chapter provides possible solutions for specific problems If you cannot correct the problem contact your local Acer representative or authorized dealer for assistance 113 Resetting the system Before going through in depth troubleshooting attempt first to perform reset the system using one of the methods below Soft boot reset to clear the system memory and reload the Ctrl Alt Del operating system Cold boot reset Turn the system power off and then on Power off on This clears system memory restarts POST reloa
10. Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the control panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list 116 5 Troubleshooting Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and locating its source Caution Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect each of device from the system except for the keyboard and the video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display mo
11. and an easy swap HDD cage is the presence of a backplane board on the rear side of the hot plug HDD cage The system ships out with only a single four bay SCSI or SATA HDD cage leaving one bay empty You have the option to purchase an extra cage to provide the system with additional storage capacity and scalability Contact your local Acer representative for more information Note Before installing a hot plug or easy swap SCSI or SATA HDD cage in the system make sure to install a SCSI or SATA RAID controller first The RAID controller must be compatible with the system and OS with appropriate drivers according to the RAID controller manufacturer s installation instructions Refer to page 69 and for intructions on how to install a RAID controller To purchase a SCSI or SATA RAID controller contact your local Acer representative or order directly from http Awww acer com 39 To install the hot plug SCSI HDD cage 1 Observe the ESD precautions and pre installation instructions described on page 33 Remove the HDD cage bay cover See page 37 Remove the screw that secures the cover to the empty HDD bay 1 then detach the cover 2 LY OL M WDUDODCE o ADODO WW DER Iji 8 SI Ie O0O0000O0EI PODODOUDODODODODODO 10000 ns at l 2 ovol Dr T A DO
12. be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly You must also consider the weight of any other devices installed in the rack assembly The equipment rack must be installed according to the manufacturer s instructions e Main AC power disconnect You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the system s e Earth ground the rack installation To avoid the potential for an electrical shock hazard the rack assembly itself must be suitably earth grounded according to your local regional electrical codes This typically will require the rack to have its own separate earth ground We recommend you consult your local approved electrician 134 Appendix B Acer Altos G5350 rack installation guide Elevated operating ambient temperature The maximum operating temperature of the system is 35 C 95 F Careful consideration should be given to installing the system in an environment compatible with the 35 C 95 F maximum ambient temperature Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack Mechanical loading Exercise care when mounting the system in a rack to avoid a
13. installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified to comply with the Class A or Class B limits may be attached to this equipment Operation with noncertified peripherals is likely to result in interference to radio and TV reception Caution Changes or modifications not expressly approved by the manufacturer could void the user s authority which is granted by the Federal Communications Commission to operate this server Use conditions This part complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation
14. mounting rails Note The rack mount kit contains a pack of screws two sets of side handles rack brackets and mounting rails The side handles are attached to the sides of the server The rack brackets attach the mounting rails to the server The mounting rails allow the server to slide in and out of the rackmount for maintenance purposes Each mounting rail consists of an inner rail a middle slide and a fixed outer rail The fixed outer piece is screwed onto the rack bracket with a M4 x L8 metal screw and nut the inner rail is attached to the sides of the server with the 8 32 screws and the middle sliding piece controlled by a steel ball gearing movement 1 Extend the inner rail from the mounting rail until the rail release latch clicks 2 Depress the release latch 1 and slip the inner rail out 2 3 Do the same thing to the other mounting rail 140 3 4 Appendix B Acer Altos G5350 rack installation guide Attach the inner rails to the mounting shelf 1 Align the inner rails to both sides of the mounting shelf 1 2 Secure the rails to the mounting shelf using ten 8 32 screws see page 137 2 Install the server into the mounting shelf Caution To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack 1 Place the server on the mounting shelf 1 141 2 Tighten the four thumbscr
15. side panel 1 Remove the two screws located on the rear edge of the left side panel 1 2 Press the left side panel release button 2 3 Slide the left side panel toward the rear of the chassis 3 36 3 System upgrade Opening the bezel door A security lock secures the bezel door to protect the system unit from unauthorized access To open the bezel door 1 Insert the key into the lock and turn it clockwise until it points to the unlock icon 2 Pull open the bezel door Removing the front bezel 1 Remove the left side panel See page 35 2 Slightly bend the plastic retention tabs to release the latches 1 Gently detach the bezel from the chassis 2 A AN0000000000 j i CODDODODOODODOCS 37 Removing the HDD cage bay cover 1 Open the bezel door Push down the HDD cage bay cover 1 2 3 Detach the HDD cage bay cover from the front bezel 2 38 3 System upgrade Contiguring the four bay hot plug HDD cage This section explains how to install a four bay hot plug HDD cage as well as procedures on how to install a hard disk into the cage s hard disk carrier Installing the four bay hot plug HDD cage The Altos G5350 has two HDD cage bays that accept the following HDD cages e Hot plug SCSI HDD cage e Easy swap SCSI HDD cage e Hot plug SATA HDD cage e Easy swap SATA HDD cage The main difference between a hot plug HDD cage
16. the BMC controller is installed on the mainboard To purchase a BMC controller contact your local Acer representative or order directly from http www acer com Hot plug HDD LED indicators Below table lists the possible disk drive states HDD access Blinking HDD activity HDD failure On Internal HDD failure replace HDD HDD rebuild Blinking Blinking HDD rebuilding data Rear panel 000 00 325529202522050 L Ol 0000 202000 10000000000000 T 20 0028080 09080 2802808080 LO 05 A808 a80808 020868020 0 08080808080808000 00 11 OH RERERE 0 Ke 002000900009 O 1980808080 00000 p m NEZERDE SOLAS EERE ER DEEST RSO 1 Power supply module bay 2 PS 2 mouse port 3 PS 2 keyboard E port Allows installation of a hot swap redundant power supply module The hot swap redundant power supply module may include three LEDs that will indicate its operating status Note Though the system supports two hot swap power supply module bays the system comes bundled with only a single power supply module You have the option to separately purchase an extra power supply module to provide the system with redundant power source Connects
17. the system make sure you install a SATA RAID controller 1 Observe the ESD precautions and pre installation instructions described on page 33 2 Remove the HDD cage bay cover See page 37 Remove the screw that secure the cover of the empty HDD bay then detach the cover OL o0 Oocccoooccooooooot 10 WNOBODODODOD L onou NOLL O ool Q nl _ O00ooooooooooct 4 5 45 Install the hot plug cage 1 Slide the cage into the chassis The cage is locked to the chassis with an audible click ES Jag 83 00 00 gd gd 00 00 gd po 00 gd 00 gd go po go gd ga y 00 SS Connect the following cables to their corresponding connectors on the SATA RAID backplane board mainboard and adapter 1 Attach the SATA data cable to the SATA HDD connector on the backplane board 1 then connect the other end of the cable to the SATA connector on the SATA RAID controller Note SATA connectors on the controller are keyed Make sure the SATA data cables are properly connected to its corresponding connectors on the SAT
18. to the cable arm using the cable clamps 2 Appendix C SCSI RAID configuration This appendix shows you how to create a RAID volume in your SCSI drives 149 Configuring the SCSI SCSI RAID HBA This section shows how to create a RAID 1 mirror volume This feature requires the installation or presence of a LSI Logic 53C1030 SCSI controller Using the SCSI HBA setup utility During bootup press Ctrl C to enter the LSI Logic Configuration screen Loading the HBA default settings In the LSI Logic MPT SCSI setup screen press F2 Select Global Properties then select Restore Defaults Press Esc then select Save changes then exit this menu Select 53C1020 53C1030 then press Enter Select Restore Defaults then press Enter um A W N Press Esc then select Save changes then exit this menu Using the SCSI RAID HBA setup utility Creating a RAID 1 volume with a hot spare disk 1 Inthe LSI Logic MPT SCSI setup screen select 53C1020 53C1030 then press Enter 2 Select RAID Properties then press Enter 3 Inthe Array Disk field press the spacebar If you change the settings in the Array Disk field the following messages appear F3 Keep Data Create 2 disk arrays Delete Erase Disk Create 2 to 6 disk arrays 4 Press the Delete key to erase all data on the screen 5 Inthe Hot Spare field press the spacebar 150 Appendix C SCSI RAID configuration If you change the settings in the Hot Spa
19. 0 X64 Novell NetWare 6 5 SUSE Linux Enterprise Server 9 0 SUSE Linux Enterprise Server 9 0 X86_64 Power supply 610 watts 1 1 redundant power supply optional 6 1 System tour External and internal structure Front bezel CD ji 4 wn 1 Side panel release button 2 Security keylock 3 Front panel LED indicator 4 Bezel door Front panel E O 86606 CD ROM drive Stop Eject button CD ROM drive activity indicator CD ROM drive Volume control CD ROM drive Headphone Earphone port 5 25 inch drive bays Power indicator Press this button to open the CD drive tray When the LED indicator is lit there is activity in the CD drive Disk drive for reading CD ROMs Adjusts the volume of the CD drive Connects to microphones or earphones Two empty 5 25 inch drive bays allow installation of additional devices Indicates AC power is present or system is turned on or off green 1 System tour 10 e Hard disk activity indicator System status indicator 3 LAN activity Indicates the status of the system hard drive The indicator lights up green when the system is operating normally When the a system fault is present the indicator blinks or lights up amber Indicates a
20. 28 MB of RAM e SCSI IDE hard drive with at least 100 MB free hard disk space e Microsoft Windows 2000 Professional XP Server Advanced Server operating system e Ethernet card 127 System setup Make sure that the system meets the requirements listed above before proceeding You may also want to change your screen resolution to 800 x 600 or higher for optimum viewing Installing ASM Agent Follow the steps below 1 Login to the managed server using the Administrator account 2 Insert the EasyBUILD Management CD into the server s CD ROM drive The installation sequence will automatically be displayed 3 Select the option for ASM installation The installation wizard will be initialized 4 Follow all onscreen instructions to complete the installation For detailed instructions on installing ASM Agent refer to the ASM User s manual To launch the program on the Windows taskbar click on the Start button point to Programs select Acer Server Management Suite then click ASM Agent Installing ASM Console Follow the steps below 1 Log in to the target Windows based PC using the Administrator account 2 Insert the EasyBUILD Management CD into the computer s CD ROM drive The installation sequence will automatically be displayed 3 Select the option for ASM installation The installation wizard will be initialized 4 Follow all onscreen instructions to complete the installation For detailed instructions on installing
21. A RAID controller 46 3 System upgrade 2 Attach the system s power cable to the SATA power cable connector on the backplane board 2 SS gt ay SSeS E lt gt Note The SATA RAID data cables must be installed and removed in the following order SATAO SATA1 SATA2 then SATA 3 6 Observe the post installation instructions described on page 34 Important When you are removing the hot plug cage from the chassis make sure to first remove all hard disks from their carriers For instructions see Installing an additional hard disk into the hot plug HDD cage carrier on page 51 47 To install the easy swap SATA HDD cage The easy swap SATA HDD cage is an optional four bay internal HDD enclosure without a SATA backplane board 1 Observe the ESD precautions and pre installation instructions described on page 33 Remove the HDD cage bay cover See page 37 Remove the screw that secures the cover to the empty HDD bay then detach the cover Ls goog i g
22. Acer Altos G5350 Series User s Guide Copyright 2005 Acer Incorporated All Rights Reserved Acer Altos G5350 Series User s Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes Such changes will be incorporated in new editions of this manual or supplementary documents and publications This company makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Acer Altos G5350 Series Model Name G535 Part Number MU R160E 001 Purchase Date Place of Purchase Acer and the Acer logo are registered trademarks of Acer Inc Other company s product names or trademarks are used herein for identification purposes only and belong to their respect
23. Defaults Exit Select Menu Select gt Sub Menu Save and Exit 103 Boot Settings Contiguration The Boot Settings Configuration submenu lets you specify the preferred settings for system bootup PhoenixBIOS Se Utilit PE Boot Enabled Allows the system to l Boot Diagnostic Screen Disabled skip certain tests 1 PS 2 Mouse Enabled while booting This 1 NumLock Auto will decrease the time needed to boot the systen Help Select Item Change Values Setup Defaults coo Exit Select Menu Select gt Sub Menu Save and Exit Quick Boot Allows the system to boot faster by Enabled Mode skipping some POST routine Disabled Boot When this parameter is enabled it allows Disabled Diagnostic some OS such as Windows 95 98 to Enabled Screen implement APM Advanced Power Management functions PS 2 Mouse Enable this parameter if you intend to use Enabled a mouse or trackball with a PS 2 interface Disabled NumLock Activates the Numeric Lock function upon Auto booting On Off 104 4 BIOS setup Boot Device Priority The Boot Device Priority submenu lets you specify the boot search sequence during the POST process BIOS setup will display an error message if the drive s specified is not bootable PhoenixBI0S e MEL EE NAN ANA DR ANA EOS GE DIAERSIS EADS ETE TE E AAA RAR SANTA ANA PR ES Removable De
24. OOUOOOUDOOOUOOE 8 ICE OULU se le Install the hot plug cage 40 3 System upgrade 1 Slide the cage into the chassis with the backplane board facing the rear of the chassis The cage is locked to the chassis with an audible click 2 Locate and attach the following cables clamped on the side of the chassis to their corresponding connectors on the backplane board Important If a four bay hot plug SCSI HDD cage is already installed in the top HDD bay you must block the J1 jumper Set pins 1 and 2 to Close 1 SCSI data cable 41 2 SCSI HDD power cables Observe the post installation instructions described on page 34 Important When you are detaching the hot plug HDD cage from the chassis make sure to first remove all hard disks from their carriers For instructions see Installing an additional hard disk into the hot plug HDD cage carrier on page 51 Change the RAID configuration of your hard disk For details on how to change the RAID configuration of your hard disk go to Appendix C SCSI RAID configuration on page 147 42 3 System upgrade To install the
25. Specific problems and corrective actions Appendix A System management utility ASM System requirements System setup RAID configuration Appendix B Acer Altos G5350 rack installation guide Setting up the system rack System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C SCSI RAID configuration Configuring the SCSI SCSI RAID HBA Using the SCSI HBA setup utility Using the SCSI RAID HBA setup utility Using the MegaRAID configuration utility 116 116 117 117 123 126 126 127 129 131 133 135 136 138 147 149 149 149 150 1 System tour The Acer Altos G5350 server is a powerful dual processor system loaded with a host of new and innovative features The system offers a new standard for flexible productivity ideal for multimedia processing intensive graphics applications general business applications email web service file clustering and print Services Features summary Listed below are the system s key features Processor e Dual AMD Opteron single or dual core processors e Supports AMD 64 Bit technology Chipset e AMD 8131 I O bridge e AMD 8111 South bridge Memory e Supports DDR 333 PC2700 or DDR 400 PC3200 registered ECC memory modules e Four DIMM slots per processor e Single processor supports memory capacity of 8 GB e Dual processor supports memory capacity of 16 GB e Supports dual channel DDR memory per processor Medi
26. a storage e 3 5 inch 1 44 MB floppy drive e Three 5 25 inch device bays supports e DVD ROM DVD RW DVD combo drive e 5 25 inch IDE CD ROM drive e DAT72 tape drive e AIT1 tape drive e LTO 2 half height tape drive Additional media storage e SCSI HDD cage e Easy swap e Hot plug e Supports up to four Ultra320 SCSI hard disk drives e SATA HDD cage 4 1 System tour e Easy swap e Hot plug e Supports up to four SATA hard disk drives SCSI controller optional e Adaptec AIC 7902 two channel Ultra320 SCSI controller e Supports two SCSI 68 pin connector e Supports disk mirroring Networking e Intel 82541Gl chipset Baseboard Management Controller optional e Onboard National Semiconductor PC87435 management controller e PMI Intelligent Platform Management Interface 1 5 compliant PCI I O e Six PCI bus slots with three separate bus segments e Two 64 bit 100 MHz PCI X bus slots e Two 64 bit 66 MHz PCI X bus slots e Two 32 bit 33 MHz PCI bus slots Graphic interface e ATI Rage XL chipset with 8MB SDRAM I O ports e Front e Two USB 1 1 ports e Rear e PS 2 keyboard and mouse port e Two USB 1 1 ports e VGA monitor port e Two serial ports e Parallel printer port e Gigabit LAN port RJ 45 Operating system and software Microsoft Windows Server 2003 X64 edition Microsoft Windows Server 2003 Microsoft Windows 2000 Server SP4 Red Hat Enterprise Linux 4 0 Red Hat Enterprise Linux 4
27. ccess Sets the control level of the floppy Supervisor drive Normal To set a Supervisor User password 1 Use the up down keys to highlight a password parameter Supervisor Password or User Password then press Enter A password box will appear Type a password then press Enter The password may consist of up to six alohanumeric characters A Z a z 0 9 Retype the password to verify the first entry then press Enter again After setting the password the system automatically sets the chosen password parameter to Installed To change the Supervisor User password 1 To Use the up down keys to highlight either change password parameters Change Supervisor Password or Change User Password then press Enter Type the original password then press Enter Type a new password then press Enter Retype the password to verify the first entry then press Enter again remove the User password Use the up down keys to highlight the Clear User Password parameter then press Enter 108 4 BIOS setup 2 Enter the current password then press Enter 3 Press Enter twice without entering anything in the new and confirm password fields After doing this the system automatically sets the User password parameter to Not Installed 109 Exit The Exit menu displays the various options to quit from the BIOS setup Highlight any of the exit options then press Enter Main Advanced Power Exit Discarding Changes Load Setup Defaults
28. ced ee a ee eS me l DIMM 1 1024 MB DIMM 2 1024 MB l DIMM 3 Not Install l DIMM 4 Not Install l DIMM 5 Not Install DIMM 6 Not Install DIMM 7 Not Install l l l l l l All items on this menu l Not Install cannot be modified in user mode If any items require changes please consult your system Supervisor Help Select Iten Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit 88 4 BIOS setup IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the hard disk s ss PhoenixBIOS aa el Advanced Item Specific Help gt Primary Slave None gt Secondary Master None gt Secondary Slave None Help Selectlien Chamge Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit Primary IDE Specifies the current configuration Master of the IDE device connected to the master port of the primary IDE channel Press Enter to access the Primary Master submenu Primary IDE Specifies the current configuration Slave of the the IDE device connected to the slave port of the primary IDE channel Press Enter to access the Primary Slave submenu 89 Secondary IDE Specifies the current configuration Master of the IDE device connected to the master port of the secondary IDE channel Press Enter to acces
29. ctions Opening the server Removing the left side panel Opening the bezel door Removing the front bezel Removing the HDD cage bay cover Configuring the four bay hot plug HDD cage Installing the four bay hot plug HDD cage Removing the four bay hot plug HDD cage Installing an additional hard disk into the hot plug HDD cage carrier NO OW Contents 31 33 33 34 35 35 36 36 37 38 50 51 viii Replacing the CD ROM drive Installing 5 25 inch drives Upgrading the processor To install the CPU To install the HSF assembly To remove the HSF assembly To remove the CPU Upgrading the system memory DIMM population guidelines To remove a DIMM To install a DIMM Installing an expansion card Installing a SCSI module Installing a power supply module 4 BIOS setup BIOS setup Entering BIOS setup Main Advanced CPU Configuration Memory Configuration IDE Configuration Floppy Configuration Chipset Configuration I O Device Configuration PCI Configuration USB Configuration Server Management Configuration Power Boot Boot Settings Configuration Boot Device Priority Security To set a Supervisor User password To change the Supervisor User password To remove the User password Exit 5 Troubleshooting Resetting the system Problems following initial system installation First steps checklist 111 113 114 115 Hardware diagnostic testing Verifying proper operation of key system lights Confirming loading of the OS
30. d Processor Count Indicates the number of processors currently installed in the server System Memory Size Indicates the total amount of onboard memory The memory size is automatically detected by BIOS during the POST If you install additional memory the system automatically adjusts this parameter to display the new memory size System Time Sets the time following the hour minute second format Valid values for hour minute and second are Hour 00 to 23 Minute 00 to 59 Second 00 to 59 System Date Sets the date following the weekday month day year format Valid values for weekday month day and year are Weekday Sun Mon Tue Wed Thu Fri Sat Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Day 1 to 31 Year 1980 to 2079 84 4 BIOS setup Advanced The Advanced menu contains parameter values that define how the system behaves on startup Warning Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction Press Enter to enter the submenu screen of the parameters shown in the screen below PhoenixBIDS Setup Utilit Advanced Power Boot Security Exit gt Memory Configuration gt IDE Configuration gt Floppy Configuration gt Chipset Configuration gt 1 0 Device Configuration gt PCI Configuration gt USB Configuration gt Server Management Configuration gt Event Log Configurati
31. ds the operating system and halts power to all peripherals 114 5 Troubleshooting Problems following initial system installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see There is problem with the application software on page 120 115 First steps checklist AC power available at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured Are the processors fully seated in their sockets on the server board Are all standoffs in the proper location and not touching any components causing a potential short Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in
32. e 14 for the location of the CPU 1 socket 86 4 BIOS setup CPU ID Level 1 Cache Level 2 Cache CPU Socket2 CPU ID Level 1 Cache Level 2 Cache Multiprocessor Spec Power Now NX Support ID number of the CPU Total amount of first level cache memory or the internal fast accessed memory size i e the memory inte grated into the CPU Total amount of the second level cache memory that comes with the CPU The available cache sizes are 256 and 512 KB Indicates a processor is currently installed in the CPU 2 socket Refer to Mainboard layout on page 14 for the location of the CPU 2 socket ID number of the CPU Total amount of first level cache mem ory or the internal fast accessed memory size i e the memory integrated into the CPU Total amount of the second level cache memory that comes with the CPU The available cache sizes are 256 and 512 KB Select a version of the multiprocessor specifications Enables or disables the processor power management feature The no execute bit parameter allows you to enable or disable the DEP data execution prevention 1 4 1 1 Enabled Disabled Enabled Disabled 87 Memory Configuration The Memory Configuration submenu displays the type and size of DRAM installed in DIMM slots 1 2 3 4 5 6 7 and 8 The Not Installed setting indicates that there is no DDR DRAM installed PhoenixBI0S Setup Utilit MO Advan
33. e Make sure the power cable is connected correctly e Make sure that the wall outlet has power Test it by plugging another device e Remove all add in cares and see if the system boots If successful add the cards back in one at a time with a reboot between each addition e Make sure the memory modules comply with the system requirements e Make sure the memory modules have been populated according to the system requirements e Remove the memory modules and reseat them e Make sure the CPU s comply with the system requirements e Make sure the CPU s have been populated according to the system requirements FDD activity indicator does not light Do the following 118 5 Troubleshooting e Make sure the FDD and signal cables are properly connected e Check that relevant switches and jumpers for the FDD are set correctly e Check that FDD is properly configured e Ifyou are using the onboard diskette controller use BIOS setup on page 79 to make sure that onboard Floppy A is set to 1 44 MB 3 5 inch HDD activity indicator does not light If you have installed one or more hard drives in the system do the following e Make sure the power and signal cables are connected correctly e Check that relevant switches and jumpers on the hard drive and SCSI or SATA backplane board are set correctly CD drive activity indicator does not light Do the following e Make sure the power and signal cables are properly
34. e to the equipment the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels WARNING To reduce the risk of personal injury from hot surfaces observe the thermal labels on each power supply module You can also consider wearing protective gloves WARNING To reduce the risk of personal injury from electric shock hazards do not open the power supply modules There are no serviceable parts inside the module Caution Electrostatic discharge can damage electronic components Make sure that you are properly grounded before handling a power supply module 74 1 3 System upgrade Remove the securing the cover of the empty power supply module bay Note if the system ships out with a screw on the securing cover remove the screw first then detach the cover OQOODOODDOOOOOOOG 75 2 Hold the handle on front of the power supply module while pressing your thumb on the release latch Slide the power supply module into the empty bay until you feel resistance 3 Press the module handle to secure the power supply module to its bay 4 Verify that the power indicators on the main power supply and on the newly installed redundant power supply are illuminated green 76 3 System upgrade 4 BIOS setup This chapter gives information abou
35. e9gada Q AS A googagg 0939909 g003500 go00U 0000 J00000 QE sa OU JON OOo A SS SE o gt 4 Install the easy swap cage 48 5 3 System upgrade 1 Slide the cage into the chassis The cage is locked to the chassis with an audible click 2 Locate and attach the power 1 and SATA 2 cables to their corresponding connectors on the hard drives and SATA RAID controller Observe the post installation instructions described on page 34 49 Important When you are removing the easy swap cage from the chassis make sure to first remove all cables attached to the hard disks 6 Change the RAID configuration of your hard disk For details on how to change the RAID configuration of your hard disk go to Appendix C SCSI RAID configuration on page 147 3 System upgrade OOOOOVSsS8aa Q000000000 Dounnc Ele le SS 50 Removing the four bay hot plug HDD cage 1 Observe the ESD precautions and pre installation instructions described on page 33 Disconnect the data and power cables from the backplane board 2 3 Move the release slider all the way up to eject the hot plug HDD cage 1 Remove the cage from the HDD bay 2 4 installation instructions described on page 34 Observe the post 5 51 Installing an additional hard disk i
36. easy swap SCSI HDD cage The easy swap SCSI HDD cage is an optional four bay internal HDD enclosure without a SCSI backplane board 1 Observe the ESD precautions and pre installation instructions described on page 33 Remove the HDD cage bay cover See page 37 Remove the screw that secures the cover to the empty HDD bay then detach the cover 4 Install the easy swap cage 1 Slide the cage into the chassis The cage is locked to the chassis with an audible click 2 Locate and attach the following cables to their corresponding connectors on the SCSI hard drive and SCSI RAID controller For instructions on how to install a SCSI RAID controller see page 69 1 SCSI data cable 43 2 SCSI HDD power cables EX S S ES an LES IE CF A z ZED S gt mM gt BEL Observe the post installation instructions described on page 34 Important When you are detaching the easy swap cage from the chassis make sure to first remove all cables attached to the hard disks Change the RAID configuration of your hard disk For details on how to change the RAID configuration of your hard disk go to Appendix C SCSI RAID configuration on page 147 44 3 System upgrade To install the hot plug SATA HDD cage Note Before installing a hot plug SATA HDD cage in
37. er 120 5 Troubleshooting Server hangs when the drivers are loaded e Change the PCI interrrupt settings External device connected to a USB connector does not work Do the following e Reduce the number of external devices connected to a USB hub e Refer to the documentation that comes with the device There is problem with the application software Do the following e Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software e Try a different version of the software to see if the problem is with the copy you are using e Make sure all cables are properly connected e If other software runs correctly on the system contact your vendor about the defective software No characters appear on the screen Check the following e Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning e Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system e Are the brightness and contrast controls on the video monitor properly adjusted e Is the video monitor signal cable properly installed e Does this video monitor work correctly if plugged into a different system e isthe onboard video controller enabled in the BIOS 121 e Remove all add in cares and see if the s
38. er source to the power cable socket on the rear panel Make sure that the cable is properly connected to the power source and to the power cable socket No power comes from the grounded power outlet Have an electrician check your power outlet Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing this task Note If you have gone through the preceding actions and the system still fails to boot ask your dealer or a qualified technician for assistance 28 2 System setup Contiguring the system OS The Altos G5350 comes with Acer EasyBUILD that allows you to conveniently install your choice of operating system To start using EasyBUILD follow the steps below 1 Locate the EasyBUILD System CD included in the system package 2 With the system turned on gently press the CD ROM drive Stop Eject button 3 When the disc tray slides open insert the EasyBUILD System CD with the label or title side of the disc facing upward Note When handling the disc hold it by the edges to avoid smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing
39. ersonal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack 1 Carefully align the inner rails attached to the mounting shelf with the fully extended mounting rails on the rack 2 Press the release latch on both sides of the mounting shelf 1 3 Slide the mounting shelf into the rack then push the mounting shelf into the rack until you hear a click sound 2 10 Attach the cable arm to the system The optional cable carm allows you to tie wrap all cables to and from the system As you slide the system in and out of the rack the cable arm collapses and extends keeping the cables untangled and attached to the system 145 1 Attach the cable arm to the rear of the system using two M4 x L8 metal screws and nuts see page 137 2 Install two cage nuts into the rail to which the cable arm is to be attached 3 Extend the cable arm enough to attach it to the rail using two M6 x L10 metal screws see page 137 AE BEBE 146 Appendix B Acer Altos G5350 rack installation guide 4 Connect the power peripheral and networking cables into their appropriate ports 1 Refer to Connecting peripherals on page 24 for detailed instructions 5 Bundle all cables
40. et the memory interleave and node interleave settings Oo PhoenixBIOS Setup Utili Advanced Chipset Configuration Item Specific Help ec eae See Peete eterna enemas l i Interleave memory blocks Node Memory Interleave Disabled across dram chip NMI Assert Enabled selects BIOS will AUTO detect capability on each Node l l l l l l l l l l l l l l l l Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit DRAM Bank Bank Interleave allows the memory Auto Interleave controller to group two DIMM banks Disabled into one large array If set to Auto each node with two identical DIMMs is set up to use bank interleave Node Memory Node based interleaving causes the Disabled Interleave system to group even numbers of nodes Auto into one large array If set to Auto and if all loaded nodes have the same amount of memory the system is setup to use node interleave 94 4 BIOS setup NMI Asset Enables or disables the PCI bus parity Enabled error support Disabled O Device Configuration The I O Device Configuration submenu lets you define the parameter settings for the system s parallel and serial ports PhoenixBIOS Setup Utility Advanced Enab led Configure serial port l Base 1 0 address IRQ SF8 TRQ
41. ew Configuration then select YES An array selection window displays the devices connected to the current controller Use the arrow keys to select a specific drive then press the Spacebar to associate the selected drive with the current array In the menu the selected drive s indicator will change from READY to ONLINE Alarray number drive number For example ONLINE A1 2 means disk drive 2 in array 1 Add two drives to the current array then press Enter Press F10 to configure the logical drives The default RAID level for 2 disk drives is RAID 1 Select Accept to use the default setting then press Enter Press Enter again to end the array configuration Select YES to Save Configuration and press any key to return to the Configuration menu Assigning a hot spare disk 1 2 In the Configuration menu select Add View Configuration Use the arrow keys to select a specific drive then press F4 to set the drive as a hot spare disk Select YES In the menu the selected drive s indicator will change from READY to HOTSP Press Esc to end the array configuration Select YES to Save Configuration then press any key to return to the Configuration menu Initializing a RAID volume 1 2 3 Press Esc to return to the Management menu Select Initialize All logical drives will appear under Logical Drives Using the spacebar select the drive that you want to initialize The selected drive becomes yellow Press F10 the
42. ews on the rear of the mounting shelf 2 5 Install the rack brackets to the rack by following the steps below 1 Align the rack brackets to the mounting rail until the six screw holes become visible 2 Secure the rack brackets to the mounting rails using six M4 x L8 metal screws and nuts see page 137 Tighten the screws but leave them loose enough to allow length adjustment when installing the mounting rails to the rack 3 Attach the other rack brackets to the remaining mounting rail 142 Appendix B Acer Altos G5350 rack installation guide 6 Install the M6 cage nuts see page 137 into the rail 1 2 3 Insert the lower lip of the cage nut over the bottom of the opening at the back of a rail With your fingers pinch the cage nut rack fastener and push in until the top lip locks into position Repeat this process to install the other cage nuts in their appropriate locations Y A A TP re 143 7 Install the mounting rails to the rack by using four M6 x L10 metal screws see page 137 for each mounting rail ER 8 Extend the middle sliding piece of each mounting rail forward until you hear a click sound 144 Appendix B Acer Altos G5350 rack installation guide 9 Install the server shelf assembly into the rack Caution To avoid p
43. exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurement from the center of the two holes with closer spacing Otherwise the screw holes on the component may not match those on the rack 137 Screw types used The following screws are used in the assembly of the Altos G5350 system and bundled rack mountable components 8 32 x 0 25 inch Securing the inner mounting rails to NE the system Hex head Securing the side handles to the 6 32 0 25 inch We server M4 x L8 a Securing the mounting brackets to M4 nut 20 the inner sliding piece M6 x L10 e Securing the cable arm to the M6 cage nut rack Securing the component rail to the rack e Securing the system components to the rack S Supports the M6 metal screws for securing system components to the rack S9 138 Appendix B Acer Altos G5350 rack installation guide Installing the system into the rack Caution To minimize the chances of injuries make sure that two or more people help in installing the server To install the system into a four post rack 1 Remove the foot stands from the server 1 Lay the server on its side on a flat stable surface 1 2 Remove the screws that hold the foot stands to the bottom of the chassis 2 Keep these for later use 3 Pull the stands from the server 139 2 Remove the inner rails from the
44. ge 34 57 Upgrading the processor This section includes instructions for installing and removing a processor and heat sink fan HSF assembly To install the CPU The mainboard has two 940 pin processor socket that support AMD Opteron processors The system ships out with only a single AMD Opteron processor installed leaving one CPU socket empty You have the option to purchase an extra CPU for the system Important When installing an additional CPU make sure the CPU has the same stepping and running at the same frequency specifications as the default CPU 1 Observe the ESD precautions and pre installation instructions described on page 33 Locate an empty CPU socket on the mainboard Pull the CPU socket retainer lever to a fully open upright position Remove the CPU from its protective packaging Align the CPU with the socket making sure that pin 1 indicated by the notched corner of the CPU connects to hole 1 of the socket on the bottom right corner then insert the CPU into the socket 1 um BR uu N 58 3 System upgrade 6 Press the retainer lever down to lock the CPU in place 2 To install the HSF assembly 1 Apply thermal grease Apply approximately 0 1ml of the thermal grease compound to the top of the CPU 2 Install the heat sink fan assembly 1 Move the handle of the retaining clip slightly in a direction away from the heat sink 2 Align the heat sink fan assembly to the heat sink base
45. grading the system memory This section includes instructions for removing and installing a DIMM dual in line memory module Altos G5350 has eight DIMM slots Each CPU controls four DIMM slots The DIMM slots support dual channel DDR 33 and DDR 400 registered ECC memory modules Important When you are using a single processor server you can install either a single DIMM into the DIMM 2 slot or a pair of identical modules into the DIMM 1 and 2 or DIMM 3 and 4 slots The DIMM 5 to DIMM 8 slots are enabled when a second CPU is installed on the mainboard For instructions on how to install an additional CPU see To install the CPU on page 57 When you are using a dual processor server you can employ a single DIMM configuration by installing a module in the DIMM 2 or DIMM 6 slots 63 DIMM population guidelines Important For the system to function DIMM modules must be installed or removed in matched pairs following the slot sequence listed below DIMM modules of the same type size and manufacturer must be installed in the same colored DIMM slots e CPU 1 Populate DIMM slots 1 and 2 first followed by slots 3 and 4 e CPU 2 Populate DIMM slots 5 and 6 first followed by slots 7 and 8 CPU Note Refer to Mainboard layout on page 14 for the location of the DIMM slots for each processor 64 3 System upgrade The table below lists the supported memory installation based on the processor configuration
46. ibed in this section when handling a server component 6 Remove any expansion board s or peripheral s that block access to the DIMM slots or other component connector See the following sections for specific installation instructions on the component you want to install 34 3 System upgrade Warning Failure to properly turn off the server before you start installing components may cause serious damage Do not attempt the procedures described in the following sections unless you are a qualified service technician Post installation instructions Perform the steps below after installing a server component 1 See to it that all components are installed according to the described step by step instructions Reinstall any expansion board s or peripheral s that you have previously removed Reinstall the chassis panels Connect the necessary cables Turn on the system 35 Opening the server Caution Before you proceed make sure that you have turned off the system and all peripherals connected to it Read the Pre installation instructions on page 33 You need to open the server before you can install additional components The front bezel and left side panel are removable to allow access to the system s internal components Refer to the following sections for instructions Removing the left side panel 1 Observe the ESD precautions and pre installation instructions described on page 33 2 Remove the left
47. installed e Check that relevant switched and jumpers on the drive are set correctly e Check that drive is properly configured e Check that onboard IDE controller is enabled in the BIOS setup CD tray cannot be ejected Do the following e Insert the tip of a paperclip into the small hole on the CD drive Slowly pull the tray out from the drive until the tray is fully extended then remove the disc 119 CD drive cannot read a CD Do the following Make sure you are using the correct type of CD Make sure the CD is properly seated in the drive Make sure the disc is unscratched Make sure all cables are connected to the CD drive New memory modules installed are not detected Do the following Make sure the memory modules are properly seated on the DIMM slots Make sure the memory modules comply with the system requirements Make sure the memory modules have been populated according to the system requirements Make sure that they are installed in pairs Refer to DIMM population guidelines on page 63 Network status indicator does not light Do the following Check the cabling and network equipment to make sure that all cables are properly connected Reinstall the network drivers Try another port or hub on the switch Network activity indicator does not light Do the following Make sure the correct network drivers are loaded on the system Network might be idle Try accessing the serv
48. ive companies Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label Class B devices have an FCC logo or FCC IDE on the label Once the class of the device is determined refer to the following corresponding statement Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular
49. le ACPI BIOS l l Advance Configuration and Power Interface l Debug only remove this l option for production l l l l l l l l l Help Select Item fs Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit ACPl aware OS Indicates whether the system s OS supports Yes the ACPI standard of power management No Resume on AC Defines the power state to resume to after Last State Power Loss a system shutdown that is due to an Stay Off interruption in AC power Power On When set to Last State the system will return to the active power state prior to shutdown When set to Stay Off the system remains off after power shutdown When set to Power On the system will be turned on from a power failure 101 Power Button When set to On Off the system automati On Off Mode cally turns off when the power button is Wake pressed for less than 4 seconds When set to Wake Sleep the system enters the suspend mode when the power button is pressed for less than 4 seconds Sleep 102 4 BIOS setup Boot The Boot menu allows you to set the drive priority during system bootup It also displays information about the installed storage devices Press Enter to enter the submenu screen of the parameters shown in the screen below PhoenixBIOS Setup Utilit Boot gt Boot Device Priority Help Select Item Change Values Setup
50. memory 62 installing 67 reconfiguring 68 removing 66 O opening the system 35 opening the bezel door 36 removing the bezel 36 removing the left side panel 35 P peripherals 24 power cable 25 power supply module 73 rack installing 138 rack installation 131 cage nuts installing 142 mounting pattern 136 precautions 133 screw type 137 RAID configuration 147 MegaRAID utility 150 assign hot spare 151 create RAID1 151 initialize RAID volume 151 RAID volume initialization 150 SCSI HBA utility 149 154 load default 150 load default settings 149 SCSI RAID HBA utility 149 create RAID1 149 rear panel 11 S SCSI module installing 71 setting up the system 23 preinstallation requirements 23 specification additional media storage 3 SATA HDD cage 3 SCSI HDD cage 3 baseboard management controller 4 chipset 3 graphic interface 4 I O ports 4 media storage 3 memory subsystem 3 networking 4 OS 5 PCI O 4 power supply 5 processor 3 SCSI controller 4 storage devices installing tape drive 55 replacing CD ROM drive 53 system boards 14 backplane board layout 17 mainboard layout 14 SATA board layout 19 SCSI backplane layout 17 system memory reconfiguring 68 system upgrade 31 T ESD precautions 33 installation precautions 33 post installation instructions 34 preinstallation instructions 33 troubleshooting 111 confirming loading of the OS 117 hardware diagnostic testing 116 problems 117 can
51. n method For drivers with more than 504 MB LBA mode is necessary Enables or disables the 32 bit data transfer function Enabled Disabled Disabled Enabled Fast PIO 4 Select a transfer mode to enhance hard Mode Ultra DMA disk performance Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 FPIO 3 DMA 1 FPIO 4 DMA 2 Mode 6 Selects DMA Direct Memory Access Mode SMART mode Disabled Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Enables or disables the SMART Device Monitoring Self Monitoring Analysis and Reporting Technology function of the internal hard disk If Auto is selected BIOS setup will enable the S M A R T function if the drive supports it Enabled Disabled 92 4 BIOS setup Floppy Configuration The Floppy Configuration submenu displays the type of floppy drive installed in the server PhoenixBI0S Utili Advanced Ca om oO os 5 as n de we ne m m nd 11 44 1 25 MB 37 Selects floppy type Note that 1 25 MB 3 references a 1024 byte sector Japanese media format The 1 25 MB 3 diskette requires a 3 Mode floppy disk drive Help Select Item Change Values Setup Defaults gt Exit Select Menu Select gt Sub Menu Save and Exit Legacy Diskette Floppy disk drive type 1 44 1 25 MB 3 5 inch A Disabled 93 Chipset Configuration The Chipset Configuration submenu lets you s
52. n active link on the LAN 11 12 indicator Hot plug HDD power indicator Four bay hot plug port green Indicates drive activity green Houses four hot swap SCSI drives 13 HDD cage HDD cage bay For additional storage options 14 Supports a four bay hot plug HDD cage Connects to USB devices 15 USB ports Power button Press to turn on the system 1 2 3 4 5 For more information about the status of the LED indicators see Front panel LED indicators table on page 9 Front panel LED indicators Below table lists the LED states on the front panel Power Green On Power on Blinking System in ACPI sleep mode Status 1 Green On System in normal mode Green Blinking e Defective CPU e Defective DIMM Amber Blinking e Redundant fan failure e Redundant power supply failure e Non critical temperature and voltage failure Amber On e Critical power supply failure e Voltage power supply failure e Critical temperature and voltage failure Off e POST error e NMI event e Missing CPU or terminator HDD Green Blinking HDD activity Off No HDD activity Amber On HDD failure The HDD LED will light green when the four bay hot plug cage is installed in the chassis 10 1 System tour LAN Green On Network is established Blinking e Network activity e Network is established and running at its supported speed Off Network link is not established 1 The Status LED is activated when
53. n below for specific connection instructions on the peripherals you want to connect to the system Note Consult the operating system manual for information on how to configure the network setup 25 Turning on the system After making sure that you have properly set up the system and you can now power on the system connected all the required cables To power on the system Open the bezel door 1 Press the power button 2 26 2 System setup The system starts up and displays a welcome message on the monitor After that a series of power on self test POST messages appears The POST messages indicate if the system is running well or not Note If the system does not turn on or boot after pressing the power button go to the next section for the possible causes of the boot failure Aside from the POST messages you can determine if the system is in good condition by checking if the following occurred e Power indicator on the front panel lights up green e Num Lock Caps Lock and Scroll Lock indicators on the keyboard light up 27 Power on problems If the system does not boot after you have applied power check the following factors that might have caused the boot failure The external power cable may be loosely connected Check the power cable connection from the pow
54. n select YES to start initialization 152 Appendix C SCSI RAID configuration When initialization is complete press any key to continue Press Esc to return to the Management menu To exit the utility and reboot the server follow the steps below a In the Management menu press Esc b Select YES c Press Ctrl Alt Del to reboot the server 8 Install an Operating System to the RAID array Index A Acer Server Management ASM system requirements ASM Agent 126 ASM Console 126 Acer Server Manager ASM system setup 127 install ASM Agent 127 install ASM Console 127 BIOS setup 79 Advanced 84 Chipset 93 CPU 85 Floppy 92 I O Device 94 IDE 88 Memory 87 PCI 96 Server Management 98 USB 97 Boot 102 Boot Device Priority 104 Boot Settings Configuration 103 entering 80 Exit 109 Main 82 Power 100 Security 106 changing password 107 removing password 107 Supervisor password 106 User password 106 C configuring the system OS 28 CPU 57 installing 57 removing 61 D DIMM population guidelines 63 CPU 1 64 CPU2 64 E expansion card 69 installing 69 F four bay hot plug HDD cage 38 153 installing cage 38 installing hard disk 51 removing cage 50 front bezel 6 front panel 7 LED indicators 9 hot plug HDD LED indicators 10 hot swap power supply module installing 73 HSF installing 58 removing 60 l installing cage easy swap SATA 38 SCSI 38 hot plug SATA 38 SCSI 38 internal components 13 M
55. nitor 4 Ifthe operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no CD ROM disk in the CD ROM drive 5 If the power LED does light attempt to boot from a floppy diskette or from a CD ROM disk 6 Turn on the system If the power LED does not light see Power indicator does not light on page 117 Verifying proper operation of key system lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following Does the diskette drive activity light turn on briefly If not see FDD activity indicator does not light on page 117 117 Confirming loading of the OS Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see No Characters Appear on Screen on page 120 Specific problems and corrective actions The following contains specific problems that may arise during the use of your server Possible solutions are listed for each problem Power indicator does not light Do the following e Make sure the power button on the front panel is turned on e Make sure the hot swap power supply module is propely installed Refer to Installing a power supply module on page 73 for instructions
56. not eject CD tray 118 cannot read CD 119 CD drive no light 118 FDD LED no light 117 HDD LED no light 118 initial system installation 114 LAN LED no light 119 memory not detected 119 no characters on screen 120 power indicator no light 117 resetting the system 113 verifying key system lights 116 turning off the system 30 turning on the system 25 power on problems 2 7
57. nto the hot plug HDD cage carrier Note To purchase a hard disk carrier contact your local Acer representative or order directly from http www acer com Important You need not remove the four bay hot plug HDD cage from the chassis to install a hard disk into its carrier 1 Carefully pull out the hard disk carrier cover 1 52 3 System upgrade Install a hard disk on the hard disk carrier 1 then secure it with the four screws that came with the hard disk carrier 2 Insert the new hard disk carrier into the cage with the lever still extended 1 Make sure that the drive is properly inserted before closing the lever then push the lever back until it clicks into place 2 53 Replacing the CD ROM drive 1 Observe the ESD precautions and pre installation instructions described on page 33 Disconnect the power and IDE cables from the old drive 2 3 Push the lever in the direction of the unlock icon 1 then pull the drive out of the chassis 2 ouuu Jant 0000000000 ASS i gt 7 TY TA Y 7 AIN ep y ae y Y Y a PEA 3 System upgrade 54 In
58. ny accidents Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload The system name plate rating should be used when addressing concerns about circuit overload 135 System rack Installation The Altos G5350 server system can also be mounted in a rack model position A rack mount kit is available for customers who want to convert a tower mounted system to rack model design To purchase a rack mount kit contact your local Acer representative or order directly from http www acer com The figure below shows the Altos G5350 server in a rack mount position 136 Appendix B Acer Altos G5350 rack installation guide Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below 7 4th U o JY oO A O 3rd U E E ao 2nd U Ej 2nd y D fst a 1st U o y O E 7 DDD DEDO LE LIN 2 D LEE H DE DE G BE H A The system occupies 5U in the rack Count the U positions and hole numbers from the bottom up The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot
59. on gt Serial Console Configuration Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit CPU Configuration The CPU Configuration submenu displays CPU settings such as type actual speed cache size and other CPU related settings 85 l CPU Configuration Item Specific Help ERA A A ato a a AS l l l Processor Type AMD Opteron tm Processor 241 Configures the MP Processor Speed 1400 MHz Specification revision level Some operating CPU Socket 1 systems will require CPU ID 0F58 1 1 for compatibility Level 1 Cache 128 KB reasons Level 2 Cache 1024 KB l l 1 CPU Socket 2 l l CPU ID 0F58 l Level 1 Cache 128 KB Level 2 Cache 1024 KB l l l l Tz l Power Now Enabled l l NX Support Enabled l l l l Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit Processor Type Processor Speed CPU Socket1 Type of processor currently installed in the server The processor speed is the speed at which a microprocessor executes instructions Clock speeds are expressed in megahertz MHz with 1 MHz being equal to 1 million cycles per second The faster the clock the more instructions the CPU can execute per second Indicates a processor is currently installed in the CPU 1 socket Refer to Mainboard layout on pag
60. ou are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Never push objects of any kind into this product through chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the product Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is damaged or frayed b Ifliquid has been spilled on the product c Ifthe product has been exposed to rain or water vi 12 13 14 d Ifthe product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often re
61. press the power button for at least four seconds Quickly pressing the button may put the server in a Suspend mode only 3 System upgrade This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system 33 Installation precautions Before you install any server component we recommend that you read the following sections These sections contain important ESD precautions along with pre installation and post installation instructions ESD precautions Electrostatic discharge ESD can damage the processor disk drives expansion boards motherboard memory modules and other server components Always observe the following precautions before you install a server component 1 Do not remove a component from its protective packaging until you are ready to install it 2 Wear a wrist grounding strap and attach it to a metal part of the server before handling components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection Pre installation instructions Perform the steps below before you open the server or before your remove or replace any component Turn off the system and all the peripherals connected to it Unplug all cables from the power outlets Place the system unit on a flat stable surface Open the system according to the instructions on page 35 ui A WUWU N gt Follow the ESD precautions descr
62. quire extensive work by a qualified technician to restore the product to normal condition e Ifthe product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance indicating a need for service Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified service technician Warning Batteries may explode if not handled properly Do not disassemble or dispose of them in fire Keep them away from children and dispose of used batteries promptly Use only the proper type of power supply cord set provided in your accessories box for this unit It should be a detachable type UL listed CSA certified type SPT 2 rated 7A 125V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters Notices FCC notice Laser compliance statement Important safety instructions 1 System tour Features summary External and internal structure Front bezel Front panel Rear panel Internal components System boards Mainboard layout Backplane board layout 2 System setup Setting up the system Pre installation requirements Connecting peripherals Turning on the system Power on problems Configuring the system OS Server setup Turning off the system 3 System upgrade Installation precautions ESD precautions Pre installation instructions Post installation instru
63. r CMOS battery SIO System IO chipset BMC Baseboard Management Controller connector FDD connector Serial B port PCI slot 5 6 PCI 32 bit 33 MHz VGA jumper enabled disabled ATI Rage XL VGA chipset WOL Wake On LAN connector Power fan 2 connector PCI X slots 1 and 2 64 bit 100 MHz PCI X slots 3 and 4 64 bit 66 MHz BIOS Flash ROM Intel 82541Gl Gigabit chipset IPMB 2 connector IPMB 1 connector System fan 1 connector System Management Bus connector WOM Wake On Modem connector 17 Backplane board layout The backplane board attached to the four bay hot plug HDD cage provides a convenient interface between the SCSI or SATA drives and the mainboard SCSI backplane board layout 1 SCSI HDD connectors 2 IC bus interface connector 3 4 pin power cable connector 4 SAF TE ID SAF TE ID jumper Jumper setting 1 2 Close ID8 default 2 3 Open ID6 18 1 System tour J3 792D_ID1 LED indicator jumper Jumper setting SHORT 1 2 Link LED on SHORT 2 3 Link LED dark 792D_ID1 ADDR select jumper Close 1 2 5EH default Close 2 3 5AH 68 pin SCSI data cable connector SATA backplane board layout 2 3 J1 J2 792D ID1 A SATA HDD connectors SAF TE heartbeat LED and
64. re field the following messages appear WARNING Data on drive will be LOST Press DELETE if data loss OK or any other key to cancel 6 Press the Delete key to ignore Press Esc then select Save changes then exit this menu 8 To close the utility and reboot the server follow the steps below 1 Press Esc then select Exit the Configuration Utility The Global properties saved Hit any key to reboot message appears 2 Press any key to reboot the server RAID volume initialization After you create the RAID volume and saved the changes the disk controller will automatically initialize the RAID volume LSI Logic 53C1030 supports background initialization there s no need to wait for the initialization to complete Close the LSI Logic Configuration Utility after saving the changes Using the MegaRAID configuration utility Turn on the system When prompted press Ctrl M to enter the MegaRAID configuration utility After a few seconds the Management menu appears Loading the RAID card default setting 1 Inthe Management menu select Objects then select Adapter The current adapter settings appear 2 Select Factory Default then Yes to load the default settings 3 Press Ctri Alt Del to reboot the server 151 Creating a RAID 1 volume 1 After rebooting the server press Ctrl M to enter the MegaRAID Configuration screen The Management menu appears Select Configuration The Configuration menu appears Select N
65. related to the onboard controllers O Advanced Enabled Onboard SCSI ROM Enabled Set Onboard LAN PXE Function l Disable Enable l l l l l l l l l l l l l gt i Help Select Item gt Change Values Setup Defaults o gt Exit Select Menu Select gt Sub Menu Save and Exit Onboard NIC Enables or disables the onboard LAN PXE Disabled ROM function Enabled Onboard SCSI Enables or disables the onboard SCSI Enabled Device controller Disabled 97 USB Configuration The USB Configuration submenu lets you specify settings for USB devices Enabled USB BIOS Legacy Support Enabled Enables or Disables the USB hardware Disabled resources will be freed up for other uses Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit Onboard USB Enables or disables the onboard USB Enabled controller controller Disabled USB BIOS Enable this parameter when you intend to Enabled Legacy use a USB device in a Non Plug and Play Disabled Support operating system such as DOS 98 4 BIOS setup Server Management Configuration The Server Management Configuration submenu lets you specify the appropriate settings for the system s event handling function The system event log enables you to record and monitor events that occur in the system eg system temperature changes
66. s the Secondary Master submenu Secondary IDE Specifies the current configuration Slave of the IDE device connected to the slave port of the secondary IDE channel Press Enter to access the Secondary Slave submenu 90 4 BIOS setup Primary Secondary Third Fourth IDE Master Slave These items let you select the IDE hard disk parameters that the system supports PhoenixBIOS Setup Utility Advanced l Primary Master None Item Specific Help l P ete a ee ete ae a te tet tet ete A l Putol User you enter parameters of hard disk Multi Sector Transfers Disabled drive installed at this LBA Mode Control Disabled connection 32 Bit I 0 Disabled Auto autotypes Transfer Mode Standard hard disk drive SMART Device Monitoring Enabled 1 39 you select pre determined type of hard disk drive installed here CD ROM a CD ROM drive is installed here ATAPI Removable removable disk drive is l Ultra DMA Mode Disabled installed here l l l installed here Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit Type Selects the drive type Auto None CD ROM ATAPI Removable IDE Removable User Multi Sector Selects the Multi Sector transfer mode 16 Sectors Transfers Disabled 2 Sectors 4 Sectors 8 Sectors 91 LBA Mode Control 32 bit I O Transfer Selects the hard disk drive translatio
67. s utility allows you to spot errors or potential trouble spots in the network servers through a single management station For details go to page 127 RAID configuration The system may be bundled with a SCSI RAID configuration utility This utility lets you change the RAID configuration of your hard disk For details go to page 129 126 Appendix A System management utility ASM Acer Server Management is a server management tool It is specially designed to help spot errors or potential trouble spots in the network servers through a single management station ASM can send a query to a remote server over the network to request information such as system hardware and software configuration system resource usage and system performance The complete ASM package consists of two major components the ASM Agent and the ASM Console The ASM Agent are the servers to be managed on the network The ASM Console is a Windows based monitoring station that communicates with the ASM Agents and can be installed on any agent s workstation on the network System requirements ASM requires TCP IP connectivity between the ASM Agent and the ASM Console ASM Agent e Intel Pentium III 500 MHz or higher processor e 128 MB of RAM e SCSI IDE hard drive with at least 100 MB free hard disk space e Microsoft Windows NT 4 0 or Windows 2000 Server Advanced Server operating system ASM Console e Intel Pentium III 500 MHz or higher processor e 1
68. serted it incorrectly Reverse the orientation of the DIMM and insert it again 6 Observe the post installation instructions described on page 34 68 3 System upgrade To reconfigure the system memory The system automatically detects the amount of memory installed Run the BIOS setup to view the new value for total system memory and make a note of it 69 Installing an expansion card This section explains how to install an expansion card The onboard expansion slots supports PCI Peripheral Component Interconnect and PCI X cards To install an expansion card 1 N HO 0 Bb W Observe the ESD precautions and pre installation instructions described on page 33 Locate an empty expansion slot on the mainboard Note The SCSI RAID controller shown below is for your reference only To purchase a SCSI RAID controller contact your local Acer representative or order directly from http www acer com Press the slot release latch outward 1 Pull out the slot cover 2 Store it for reassembly later Remove the expansion card from its protective packaging Align the card in the empty slot Insert the card into the selected slot 3 Make sure that the card is properly seated 70 3 System upgrade 8 Press the PCI slot release latch on the rear panel of the server 4 N ALLL 9 Observe the post installation instructions described on page 34 Note When you turn on the system the BIOS set
69. stall a new 5 25 inch drive into the drive bay 1 then push the lever in the direction of the lock icon 2 4 4 7 a 7 7 Y AY 7 7A V y Yf a y ff i T Y ir f s 8 a A a eS z Q o GP Connect the power and IDE cables to the new drive 5 6 Observe the post installation instructions described on page 34 Installing 5 25 inch drives The two empty 5 25 inch drive bays allow you to install additional drives such as another backup hard drive CD ROM drive or a tape drive These options provide the system with additional storage capacity To install a 5 25 inch tape drive 1 Observe the ESD precautions and pre installation instructions described on page 33 2 Remove the two screws that secure the cover to the empty 5 25 inch drive bay 1 then detach the cover 2 Ca SP aag QD 4 coo me 5 JE o A E 0 ag paap poao A ae O O O MO O pe g 70000000 00065000 55 56 3 System upgrade 3 Install a tape drive into the drive bay 1 then push the lever in the direction of the lock icon 2 Che Pry une ee at av Qu OO aU onou q Sse LJ 100 20000000 28000000 4 Connect the power and IDE cables to the tape drive 5 Observe the post installation instructions described on pa
70. t the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters 79 BIOS setup BIOS setup is a hardware configuration program built into the system s Basic Input Output System BIOS Since most systems are already properly configured and optimized there is no need to run this utility You will need to run this utility under the following conditions e When changing the system configuration e When a configuration error is detected by the system and you are prompted Run Setup message to make changes to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance e When redefining the communication ports to prevent any conflicts e When making changes to the Power Management configuration e When changing the password or making other changes to the security setup BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off Before you run BIOS setup make sure that you have saved all open files The system reboots immediately after you close the setup 80 4 BIOS setup Entering BIOS setup Power on the server to start the system POST process During bootup press F2 to enter the BIOS se
71. the device from which the system will attempt to boot up when the first second and third attempts failed 106 4 BIOS setup Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords PhoenixBIOS Setup Utility Main Aduanced Pouer Boot Secur ity Item Specific Help Supervisor Password Is Clear aaa ee ser Password Is Clear Supervisor Passuord I Enter controls access to the Set User Password Enter setup utility l I Password on boot Disabled Fixed disk boot sector Normal l Diskette access Supervisor l Help Select Item Change Values gt Setup Defaults ooo Exit Select Menu gt Select gt Sub Menu Save and Exit Supervisor Prevents unauthorized access to the Clear Password BIOS setup utility User Password Secures the system against Clear unauthorized use Once you set this password you have to type it whenever you boot the system User password is available only when a Supervisor password is set Set Press Enter to change the Supervisor Supervisor password Password Set User Press Enter to change the User Password password 107 Password on Select Enabled to activate security Disabled boot check during POST Enabled Fixed disk Sets the control level of the hard disk Normal boot sector drive Write Protect Diskette a
72. the disc tray Improper insertion may damage both the disc and the CD ROM drive 5 Gently press the drive Stop Eject button again to close the disc tray 6 The Acer EasyBUILD sequence begins Follow all onscreen instructions For more information refer to the EasyBUILD Installation guide Note EasyBUILD System CD supports Windows 2000 Windows Server 2003 and Red Hat Linux operating system only Windows or Linux OS CD is needed when you install the OS with the EasyBUILD System CD 29 Server setup Aside from its tower configuration the Altos G5350 server system can also be mounted in a rack model position A rack mount kit is available for customers who want to convert a tower mounted system to rack model design To purchase a rack mount kit contact your local Acer representative or order directly from http www acer com The figure below shows the Altos G5350 server in a rack mount position BBB BO FN ___ For instructions on tower to rack configuration refer to Appendix B Acer Altos G5350 rack installation guide on page 131 30 2 System setup Turning off the system There are two ways by which you can turn off the server These include To turn off the server on the Windows taskbar click on the Start button point to Shut Down select Shut down from the drop down window then click on OK You can then turn off all peripherals connected to your server If you cannot shut down the server
73. to a PS 2 mouse Connects to a PS 2 keyboard 12 1 System tour 10 11 D 3 ir USB ports Serial port Parallel printer port VGA monitor port Gigabit LAN ports 10 100 1000 Mbps Expansion slots PCI slot lock lever Rear system fan Connects to USB devices Connects to serial devices Connects to parallel devices Connects to monitors Connects to network cables For installing expansion cards Secures the PCI card to the system Optimizes system airflow Internal components p 6 a p 6 o o E LATE LE LE LES LE LE Len LE LL qq ma m e TUDOUDOUDULDOLUDDO 1 Power supply module 610 watts 2 Rear system fan 3 Mainboard CPU and heat sink fan assembly 4 PCI bus slot 5 Four bay hot plug HDD cage 1 Though the system supports two hot swap power supply modules the system comes bundled with a single 610 watt power supply module only You have the option to purchase an extra power supply module to provide the system with a redundant pow er source 13 14 1 System tour System boards Mainboard layout The mainboard becomes accessible once you open the system It should look like the figure shown below
74. tup screen Note You must press F2 while the system is booting This key combination does not work during any other time There are several tabs on the setup screen corresponding to the six major BIOS menus e Main e Advanced e Power e Boot e Security e Exit The parameters on the screens shown in this User s Guide display default system values These values may not be the same as those in the system Note the following reminders when moving around the setup screen e Use the Left and Right arrow keys to move to the next page or to return to the previous screen e Use the Up and Down arrow keys to select an item e Use the and keys to select an option Note You can configure a parameter that is enclosed in square brackets Grayed out items have fixed settings and are not user configurable e Use the Tab key to select a field 81 e Use the Enter key to display a submenu screen Note When a parameter is preceeded by a gt it means that a submenu screen is available e Press F1 for General Help on using the BIOS setup e Press F10 to save changes and close the BIOS setup e Press Esc to close the BIOS setup In the descriptive table following each of the screen illustrations settings in boldface are the default and suggested parameter settings 82 4 BIOS setup Main The Main menu displays basic and important information about the system These information are necessary for troubleshooting and ma
75. up automatically detects and assigns resources to the new device applicable only to Plug and Play expansion cards 71 Installing a SCSI module This section explains how to install a SCSI module To install a SCSI module 1 Observe the ESD precautions and pre installation instructions described on page 33 Locate the SCSI module connector on the mainboard Remove the three SCSI module screws on the mainboard Align 1 then insert 2 the shorter edge of the SCSI module to the connector firmly and evenly 2 72 3 System upgrade 5 Secure the card to the mainboard with three screws you removed earlier 3 6 Observe the post installation instructions described on page 34 Note When you turn on the system the BIOS setup automatically detects and assigns resources to the new device 73 Installing a power supply module To install a hot swap power supply module The Altos G5350 power subsystem consists of two hot swap power supply module bays that accept 550 watt hot swap redundant power supply modules The system ships out with only a single power supply module leaving one power supply module bay empty You have the option to purchase an extra power supply module to provide the system with a redundant power source A redundant power configuration enables a fully configured system to continue running even if one power supply module fails gt EE tp WARNING To reduce the risk of personal injury or damag
76. vices Keys used to view or CD ROM Drive configure devices lt Enter gt expands or USB Flash Drive USB collapses devices with Bootable Add in Cards a or IBA GE Slot 0118 v1226 lt Ctrl Enter gt expands disables a device lt gt and lt gt moves the device up or down lt n gt May move removable device between Hard Disk or Removable Disk lt d gt Remove a device l l l l l all l l l l l l l l that is not installed lt Shift 1 gt enables or l Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit 1st Boot Device Sets the device from which the system will first attempt to boot up Press Enter to access the Removable Devices submenu The Removable Devices submenu displays the type of removable devices installed on the system 2nd Boot Device Sets the device from which the system will attempt to boot up when the first attempt failed Press Enter to access the CD ROM Devices submenu The CD ROM Devices submenu displays the type of ATAPI CD ROM installed on the system 105 3rd Boot Device Sets the device from which the system will attempt to boot up when the first and second attempts failed Press Enter to access the Hard Disk Drives submenu The Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives Ath Boot Device Sets
77. y be required when asking for technical support These entries are for your reference only and are not user configurable The last two parameters on the screen lets you define the sytem s time and date settings The real time clock keeps the system date and time After setting the date and time you do not need to enter them every time you turn on the system As long as the internal battery remains good and connected the clock continues to keep the date and time accurately even when the power is off Utili ees PhoenixBIOS Setu Main Advanced Power Boot Secur ity Exit BIOS Date 05 12 05 BIOS Version D4a lt Tab gt lt Shift Tab gt or Processor lt Enter gt selects field Type AMD Opteron tm Processor 240 Speed 1400 MHz Count 2 System Memory 1 07 40 System Date 01 08 2001 l l l l Size 2048 MB l l l Help Select Item Change Values Setup Defaults Exit Select Menu Select gt Sub Menu Save and Exit BIOS Date Date when the BIOS setup was created BIOS Version Version of the BIOS setup utility Processor Type Type of processor currently installed in the server 83 Processor Speed The processor speed is the speed at which a microprocessor executes instructions Clock speeds are expressed in megahertz MHz with 1 MHz being equal to 1 million cycles per second The faster the clock the more instructions the CPU can execute per secon
78. ystem boots If successful add the cards back in one at a time with a reboot between each addition e Make sure the memory modules comply with the system requirements e Make sure the memory modules have been populated according to the system requirements e Remove the memory modules and reseat them e Make sure the CPU s comply with the system requirements e Make sure the CPU s have been populated according to the system requirements If you are using an add in video controller board do the following 1 Verify that the video works using the onboard video controller 2 Verify that the video controller board is fully seated in the server board connector 3 Reboot the system for changes to take effect 4 Ifthere are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative 5 Ifyou do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help 122 5 Troubleshooting Appendix A System management utility This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your server 125 Your Altos G5350 server supports the following system management utilities ASM Acer Server Management Thi

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