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Acer 700 Series User's Manual

1. KKOO Simple Miuttifunction Access configu Ration Tool Select one or more items to be configured during this management session Basic Internet Access Internet Access with Advanced Configuration Access to from Remote Site e g Branch Office Dial in Access for Off Site Users Share NetWare IPX Resource Next Note The SMART Customization screen displays the very first time you run the S MART software To display this screen again select Customize User Interface from the menu Step 2 If you have already configured your ISDN interface skip to Step 6 Othe rwise configure your ISDN interface now Select ISDN from the menu Configuration WAN Interfaces ISDN The Port Configuration screen displays Port Configuration ISDN ISDN Switch Type Auto detect North America only v Directory Phone Number 1 Directory Phone Number 2 Step 3 Step 4 APPLY ADVANCED Select your ISDN Switch Type from the pull down list Your ISDN se rvice provider will tell you what switch type you have After you select your ISDN Switch Type you may be required to enter Directory Phone Number 1 and Directory Phone Number 2 or S PID1 and SPID2 If your switch type is Auto detect available in North America only ente r your Directory Phone Number 1 and Directory Phone Number 2 If your switch type is NT DMS 100 ATT 5ESS Multipoint N1 1 ente r SPID1 and SPID2
2. followed by the IP address and connect to 192 168 168 230 or the new private 6 14 AcerRouter 700 Series User Guide address if you have changed it You will see the following prompt Manager Console Version lt revision number build date and time gt Please enter your password Enter the current password which is the same as the browser password and the command prompt displays Command gt Connecting to the CLI Through the Console Port Another way to invoke the command line interface is to use the console port on the AcerRouter 700 to connect to a PC running the terminal software In the box youl find a null modem cable that you can use to connect your PC usually the COM port to the AcerRouter 700 console port Connect to the CLI with a terminal program such as Hypercritical or Proclaim Set your COM port parameters to 19200 N 8 1 with hardware flow control disabled If your program does not allow you to set flow control options set it in the Device Manager area of the Windows System settings accessible from the Control Panel Note that after configuring these settings some programs require that you close the application and re open it Enter a carriage return to start your session and youll see the following prompt Manager Console Version lt revision number build date and time gt Please enter your password Enter the current password which is the same as the browser password and the command prompt dis
3. C 4 AcerRouter 700 Series User Guide
4. Step 3 Alternatively click OK to return to the previous screen AcerRouter 700 Series User Guide 3 19 Step 4 Click APPLY and TEST ISDN Link Usage Two B channels only when needed W Upper utilization threshold 70 Lower utilization threshold Optional 2nd Multilink Remote Phone Number Optional 2nd Multilink Caller ID Number Connection Profile Configuration Remote Office Access by ISDN 45 CANCEL OK Note ISDN Link Usage determines how the AcerRouter 700 utilizes the two B channels in your ISDN connection Options are One B Channel Only the AcerRouter 700 will only use one B channel regardless of the traffic Two B Channels Only When Needed the AcerRouter 700 will initiate a connection with one B channel and only bring up the other B channel if the traffic increases beyond the capacity of the first B channel Always two B Channels the AcerRouter 700 will always use both B channels regardless of traffic Availability of multiple B channels depends on the capabilities of the re mote site Using an additional B channel may mean additional cost The same phone number will be used for both channels Make sure the ISDN subscription specifies a hunt group for the two ISDN B channels Step 5 Depending on the selection of the ISDN link usage the following options may be offered Two B channels only when needed Up
5. IPX RIP SAP Enable Disable Set as IPX Default Route Yes O No Optional Remote IPX Network Number O Enable Bridging O Enable Disable Enable Encryption DES O No Encryption key Confirm Encryption key Step 1 Enter the following information AcerRouter 700 Series User Guide Enable IP allows IP routing over a connection using this profile Remote IP Address the IP address of a destination computer on a network reachable through this connection Remote IP Netmask the IP subnet mask of the Remote IP Address Enable IPX allows IPX routing over a connection using this profile IPX RIP SAP enables or disables IPX Routing Information Protocol and Service Advertising Protocol Set as IPX Default Route specifies whether this connection is used as the default IPX route if no other route for an IPX packet can be found in the routing table Remote IPX Network Number the IPX network number of a network reachable through this connection If you set this connection as the default IPX route an entry in this field is not required Enable Bridging enables or disables bridging to bridge other protocols for example SNA Appletalk and NetBEUI Enable Encryption allows DES encryption If you select DES encryption you must enter a DES Encryption key Encryption key the DES encryption key used by other systems to establish contact with your system This must be a hexadecim
6. Next OOUOUN How to Configure General System Settings To view or change general system settings select System from the menu Configuration Advanced Features System AcerRouter 700 Series User Guide 5 5 The following screen displays System Information System Uptime 0 months 18 days 10 02 26 System Name AcerRouter 700 System Contact James Leigh System Location Sunnyvale office Step 1 Enter the following information System Uptime the elapsed time since the AcerRouter was powered on System Name a unique name that you assign to this 700 System Contact the network administrator responsible for maintaining the network System Location where the AcerRouter is physically located Step2 Click APPLY AcerRouter 700 Series User Guide Chapter 6 Advanced Configuration This section covers advanced configuration of the AcerRouter 700 These functions include e Creating Virtual Private Networking Connections e Using Packet Filtering e Configuring IP Settings e Configuring IPX Settings e Configuring Bridging Settings e Using the Command Line Interface Creating Virtual Private Networking Connections Before continuing on with this section be sure you ve reviewed the section To Create a Virtual Private Network VPN in Chapter 1 When you set up your VPN keep in mind that the VPN connection the tunnel emulates an actual hardware wide ar
7. two AcerRouter 700s are installed in two different locations Both of them are connected to the Internet allowing users to surf the Web They are also connected to each other through the ISDN network forming a private company company network This example also illustrates an important feature of the AcerRouter 700 that both public and private devices can physically reside on the same LAN All devices on both LANs except for the Web servers are configured to obtain their IP addresses automatically i e from the built in DHCP server in the AcerRouter 700 Since these IP addresses are only used in the local LAN environment these devices naturally form a private network with default IP network address of 192 168 168 0 and are not accessible by users across the Internet On the other hand AcerRouter 700 Series User Guide 1 6 servers are assigned public IP address obtained from your ISP and will be accessible by users across the Internet However in order for the LAN to LAN communications to work the default private network address 192 168 168 0 for one of the above AcerRouter 700 has to be changed to 192 168 170 0 in the above example The traffic between these two networks is secure because data is sent across the ISDN network via a direct phone call Security Overview More and more people are concerned about security of their data in this Internet era The AcerRouter 700 provides many ways to help make your network and your
8. which is what you should do when you dial an extension number or use speed dialing On the other hand an inbound call can ring one or more voice ports depending on your configuration The first extension to pick up the phone will receive that call Direct Calling The AcerRouter 700 also allows an extension number to be appended to a dialed AcerRouter 700 Series User Guide 4 1 phone number If a AcerRouter 700 and any device that supports this sub addressing feature calls each other using this feature by first dial the main telephone number then press followed by the extension number the call can be directly routed to the corresponding extension For example if a remote caller with an ISDN phone dials your ISDN number followed by a and the extension number for port A only the phone that is connected to port A will ring The following describes the steps necessary to configure your AcerRouter 700 for proper phone and fax operation Step 1 Select Voice Adapter from the SMART menu Configuration WAN Interfaces Voice Adapter Step 2 Enter the following information ISDN B1 B2 Directory Number These are the two phone numbers your ISDN service provider i e your phone company assigns to you If your ISDN service provider offers a third ISDN Directory number this can be configured from the Command Line Interface A call will ring you can select any combination of phones to ring when a call is recei
9. Primary DNS IP Address the IP address of the primary Domain Name Server DNS If properly configured when a device reboots and acquires the IP address from the AcerRouter 700 the IP addresses of both the primary and the secondary DNS server will be provided to requesting client workstations Secondary DNS IP Address the IP address of the secondary domain name server DHCP this enables or disables the AcerRouter 700 s Dynamic Host Configuration Protocol DHCP feature If you want the AcerRouter 700 to act as a DHCP server and assigns private IP addresses to any requesting DHCP client make sure DHCP is enabled When enabled the AcerRouter 700 will provide an IP address network mask gateway address the AcerRouter 700 s private IP address and DNS addresses to any workstations on the local area network that are configured as a DHCP client Devices on your network that are configured with public IP addresses are not DHCP clients Therefore you need to assign their IP addresses network mask default gateway s IP address primary and secondary DNS IP addresses manually IP RIP sets IP RIP to Disable Active or Passive The can both receive routing table broadcasts and transmit routing table information When disabled no routing information is transmitted or processed if received When Active the AcerRouter 700 broadcasts its address every 30 seconds and also listens for routing information on the network When Passive the Ac
10. appears Port Configuration ISDN ISDN Switch Type Auto detect North America only v Directory Phone Number 1 Directory Phone Number 2 APPLY ADVANCED Step 4 Select your ISDN Switch Type from the pull down list Your ISDN se rvice provider will tell you what switch type you have Step5 After you select your ISDN Switch Type you may be required to enter Directory Phone Number 1 and Directory Phone Number 2 or S PID1 and SPID2 AcerRouter 700 Series User Guide If your switch type is Auto detect available in North America only ente r your Directory Phone Number 1 and Directory Phone Number 2 If your switch type is NT DMS 100 ATT 5ESS Multipoint N1 1 ente r SPID1 and SPID2 provided by your phone company For all other switch types no additional SPID information is required If your switch type is Permanent 64K or Permanent 128K no additional information is required Step 6 Select APPLY to apply the ISDN Port Configuration to the AcerRouter 700 s database or select ADVANCED for more options and proceed to the next section When you click the Advanced button on the previous screen the following window appears Port Configuration ISDN Incoming Sub Address Ignore Sub Address if any Options O Require Sub Address for Data Calls This selection tells the AcerRouter 700 if it requires to validate an incoming data call by examining the ISD
11. be displayed If you select Yes enter the Call Back Phone Number If call back is selected the AcerRouter 700 will disconnect after authen ticating the dial in user and dial the remote user s call back number to re connect AcerRouter 700 Series User Guide AcerRouter 700 Series User Guide User Name the name of the remote system s user name that is dialing in This field is case sensitive User Password the password associated with the user name above This field is case sensitive Note Authentication is Either meaning that CHAP will be used to authen ticate the incoming call and if that fails then PAP will be used Step 6 Select APPLY to add the connection profile to the AcerRouter 700 s database or select ADVANCED for more options and proceed to the next section Advanced Options for Dial in Profiles If you press the Advanced button from the Single User Dial in by ISDN screen the following screen appears Connection Profile Configuration Single User Dial in by ISDN Caller ID Authen Yes O No Caller ID Number STAC Compression Q Yes O No Idle Timeout 0 3600 seconds 120 ISDN Link Usage Two B Channels only when needed y Enable IP Q Yes O No Enable IPX Yes No Remote IPX Network Number tid Enable encryption No O DES Encryption key o CANCEL OK MULTILINK Note The IPX options shown in this screen only appear if you selected Share Ne tWare IPX Re
12. data secure e All dial in users and LAN to LAN communications require PPP PAP CHAP authentication basically user name and password e The AcerRouter also supports call back for dial in users so that remote users are really who they say they are e ISDN Caller ID may be used for incoming call authentication e The AcerRouter uses private IP addressing scheme to prevent devices on your LAN from access by users from the Internet e Console Telnet and SMART support password protection e DES encryption is supported for inter office non VPN connections e DES encryption with PPP ECP negotiation is supported for VPN connections e IP packet filtering may be used to futher enhance security requirements A Physical Look at the AcerRouter 700 The connectors on the back The following illustration shows the rear panel of a AcerRouter 700 Uplink LAN1 LAN2 LAN3 LAN4 Figure 1 8 AcerRouter 700 Connectors e 1 RJ 45 ISDN connector for connecting to the ISDN wall jack from your phone company This can be a U interface for the North America market version and an S T interface for the rest of the world e 3RJ 11 POTS Plain Old Telephone Service ports for the connection of conventional telephone equipment e 4RJ 45 10Base T LAN connectors for connecting to PCs and workstations or to another Ethernet hub e 1 RS 232 DB
13. fill out the starting IP address and the ending IP address Local Port the port number s of the local devices this new rule will apply to See Table 7 1 for some examples of TCP IP port assignments Remote IP Address the IP address es of the remote devices this new rule will apply to You can select a single IP address a range of IP addresses a network or any IP addresses The screen may change to show fields you need to fill out accordingly For example if you select range you will also see From and To fields where you need to fill out the starting IP address and the ending IP address Remote Port the port number s of the remote devices this new rule will apply to See Table 7 1 for some examples of TCP IP port assignments If you highlighted an existing entry by selecting the Select to Edit button and clicked Edit instead a similar screen will display with all fields already filled out by you previously Then you can make changes as necessary If you highlighted an existing entry and clicked Delete instead the AcerRouter 700 Series User Guide corresponding entry in the rule table will be removed TCP IP Service Port Range Type BootP DHCP 67 68 DNS 53 Finger 79 FTP 20 21 HTTP 80 ICMP 1 IGMP 2 NetBIOS 137 139 NNTP 119 RIP 520 SMTP 25 SNMP 161 162 Sun RPC 111 TCP 6 Telnet 23 TFTP 69 UDP 17 Whois 43 Table 7 1 TCP IP Port Assignmen
14. is enabled Yes is selected the AcerRouter 700 checks the Remote System Name and Remote Password If a call is rece ived and authentication succeeds the AcerRouter 700 disconnects the in coming call and calls the number in the Call Back field If Call Back is n ot enabled No the Call Back Number field will not display If the Call Direction is Outgoing only Call Back options will not display Remote Phone Number the ISDN phone number of the remote router connected to the remote LAN My System Name the name that the remote system will use to recognize your network This field is case sensitive My System Password the password the remote system will use to authen ticate your system This field is case sensitive Note Make sure the remote site is configured with the same values you spe cify in My System Name and My System Password Remote System Name the name of the remote network that is dialing in This field is case sensitive This field is case sensitive Remote System Password the password that your 700 will expect to see from the remote system Note that Authentication is CHAP or PAP mean ing that CHAP will be used to authenticate the incoming call and if that fails then PAP will be used This field is case sensitive This field is case sensitive Step 6 If you selected Outgoing or Both as your Call Direction click APPLY and TEST or select ADVANCED for more options You must still click Apply and Test even if the oth
15. network mask for the public network address on your LAN Private IP Address the private IP address for the LAN interface on the AcerRouter 700 The default private IP address is 192 168 168 230 If you want to create your own private network through other AcerRouters with remote offices you need to make sure that each AcerRouter 700 on each LAN is assigned a unique private IP network address However please note that once you change the private IP address such as from the default of 192 168 168 230 to 192 168 167 230 either from the AcerRouter 700 Series User Guide browser or through a telnet session which is based on the IP address the device from which you operate will no longer be able to communicate with your AcerRouter To reconnect you need to restart your device This is so that your device will re acquire the IP address from the AcerRouter based on the new private IP address and then your device can again communicate with your AcerRouter 700 For the same reason all devices on the LAN need to be restarted before they can access the Internet again Private IP Netmask the network mask for your private network Its value is 255 255 255 0 and cannot be changed When a AcerRouter 700 connects to the ISP it will automatically be assigned the IP address for a primary Domain Name Server DNS as well as the IP address for a secondary DNS Alternatively the user can decide that they want to assign their own DNS IP addresses
16. servers e g an e mail server an FTP server or a web server to be accessible by remote users across the Internet all you need to do is to apply for a few public IP addresses from your ISP assign one of them to the router and assign one IP address to each server Supporting Dial in Access to Your Network You can set up your AcerRouter 700 to allow users to connect to your network and share resources from home or while they re travelling The AcerRouter 700 s built in configuration program makes the necessary setup a snap As a security feature after a user calls in the AcerRouter can hang up and call that user back at a pre configured telephone number Telephone Network Your LAN a P Oo AcerRouter 700 iia y a i 7 Dial in Users Figure 1 2 Dial in Access Creating Your Own Private Wide Area Network You can create your own private wide area network with AcerRouter 700 multifunction routers and allow two or more remote networks to connect to one another and share resources The remote network can use an ISDN router from a different vendor as long as it also supports LAN to LAN communication Network Your LAN 1 a Na gt E Your LAN 2 a AcerRouter 700 gt a AcerRouter 700 R Figure 1 3 Connecting Two or More Networks ISDN 1 3 AcerRouter 700 Series User Guide Making Regular Voice Calls Using the 700 The AcerRouter 700 supp
17. the Configuration Options to manually save changes or clear the configuration completely You should do this after every configuration session Step 1 Select Configuration Options from the menu System Tools Configuration Options The following screen displays Configuration Data Options Save the configuration to flash memory Clear the configuration and reset the system Clear and Reset Step 2 Select Save to save or Clear and Reset to erase your entire configuration database and reset the system Step 3 When you click Clear and Reset you will be asked to confirm your choice Configuration Options Do you want to continue Click Yes to clear the configuration and reset the system otherwise click No to cancel How to Reset the AcerRouter You can reset the system from the SMART Menu or by unplugging and plugging back in the power connector to the AcerRouter 700 To reset the system Step 1 Select Reset System from the menu System Tools Reset System AcerRouter 700 Series User Guide 5 3 5 4 The following screen displays Reset System Do you really want to reset the system Yes Step 2 Click YES to reset the AcerRouter 700 If you do not want to reset the system select another menu option Note Resetting the AcerRouter disconnects any active calls and may disrupt current user operations You may also lose recent configuration changes those that have been made
18. the connection log e How to upgrade my AcerRouter features software e How to save or clear my configuration changes e How to reset my system e How to change my SMART password e What if I forget the SMART password e How to customize my SMART interface e How to configure general system settings How to View the Connection Log The AcerRouter 700 provides a connection log that you can use to track the telephone connections in and out of your 700 Connect and disconnect messages can be useful in determining your telephone costs and trigger messages are useful in determining which applications and tasks trigger a connection These messages contain the IP address of the PC which caused the connection to be established as well as the port number or application name To view the Connection Log select Connection Log from the menu Monitoring Connection Log The Connection Log displays in the Main window Connection Log PS DATE TIME CHANNEL EVENT gt peva id Mar 24 1998 15 37 02 IP UDP 192 168 168 122 gt 205 71 219 86 5001 gt DNS Mar 24 1998 15 37 42 Bl Connected Mar 24 1998 15 42 40 Bl Disconnected There are three types of messages that appear in the Connection Log Connect and Disconnect messages Shows the date time and port channel when a connection is completed or disconnected Trigger messages Shows the date time and channel and details of an event that triggers a connection AcerRout
19. 700 Series User Guide Copyright 1988 1989 1993 The Regents of the University of California All Rights Reserved This product includes software developed by the University of California Berkeley and its contributors This product includes software developed at the Information Technology Division US Naval Research Laboratory Copyright 1996 The University of Southern California All Rights Reserved Copyright 1998 by the Board of Trustees of Leland Stanford Junior University All Rights Reserved FCC Part 15 Notice Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense The authority to operate this equipment is conditioned by the requirement that no modifications will be made to the equipment unless the changes or modifications are expressly approved by Acer Netxus Networking Inc cerRouter 700 Series User Guide C 3
20. 9 Auxiliary connector for connecting to a console or equivalent e 112V DC power connector for connecting through an AC power adapter included as part of the product to the wall power outlet e 1 connector for grounding purposes In most cases the grounding is not necessary AcerRouter 700 Series User Guide 1 power ON OFF switch The LEDs on the front There are eleven LEDs on the front of the AcerRouter that show the status of the ISDN Voice and LAN ports You can tell at a glance if your AcerRouter 700 is functioning properly and if there is any traffic passing through Note that LED 11 is dual colored LED 1 LED 2 LED 3 LED 4 LED 5 LED6 LED7 LED 8 LED 9 LED 10 LED 11 F r Power ISDN ISDN Voice Voice Voice ii U ST B2 B1 c B A LAN 4 LAN 3 LAN 2 LAN 1 Collision o Red ON Call Call Call Call Call No No No No Collision On No Data Data Data Data Line NA OFF No Call No Call No Call No Call No Call NoLine NoLine NoLine NoLine No No Synch Collision Power NA FLASH Data Data N A N A N A Data Data Data Data N A N A Synchi ng NA AcerRouter 700 Series User Guide 1 8 Chapter 2 AcerRouter 700 Series User Guide Installing the AcerRouter 700 Now you should be ready to connect your AcerRouter 700 to devices on your LAN and ISDN wall jacks Follow these steps to install the AcerRouter 700 Step 1 Connect the ISDN cable to the wall jack and the ISDN p
21. AcerRouter 700 Series Multifunction Router User Guide AcerRouter 700 User Guide April 1999 Limitation of Liability Information in this document is subject to change without notice and does not represent a commitment on the part of Acer Netxus Inc The material contained herein is supplied without representation or warranty of any kind Acer Netxus Inc therefore assumes no responsibility and shall have no liability of any kind arising from the supply or use of this document or the material contained herein 1999 Acer Netxus Inc This manual copyright 1999 by Acer Netxus Inc All rights reserved No part of this document may be copied or re used without prior written consent from Acer Netxus Inc About This User Guide Welcome to the Acer Netxus world of Multifunction Routers Thank you for investing in the AcerRouter 700 We are dedicated to providing the most efficient easy to configure and trouble free equipment in the networking industry This manual is intended as a basic introduction to your AcerRouter 700 It supplies enough information to make the AcerRouter 700 operational in the most common environments connecting to the Internet receiving calls from dial in users or connecting to another network We ll describe how to use your web browser to configure the AcerRouter 700 and to perform some basic operations such as upgrading the software or monitoring statistics a task which may be useful in ongoing operations
22. If you made more than one selection in the SMART Configuration screen more Configuration Type options may appear Step 3 Step 4 Select ISDN as the interface and check Remote Office Dial in Dial out from the list of configuration types Click NEXT to continue The next Connection Profile Configuration screen appears Connection Profile Configuration Remote Office Dial in Dial out by ISDN The Profile Name e oO o o o Call Direction Both v Call Back Yes O No Call Back Phone Number Remote Phone Number My System Name My System Password Incoming Authentication CHAP or PAP Remote System Name Remote System Password Step 5 APPLY and TEST CANCEL ADVANCED Enter the following information Profile Name a name associated with this profile AcerRouter 700 Series User Guide Call Direction if the remote site will be dialing in select Incoming If the AcerRouter 700 will be dialing out to the remote site select Outgoing Select Both if either side can initiate the connection The default setting is Both Note If you set Call Direction to Incoming the Remote Phone Number M y System Name and My System Password fields will not display unless Call Back is Yes If only incoming calls are allowed with this profile the APPLY an d TEST button will not display If you set Call Direction to Outgoing the Call Back fields will not display Call Back if Call Back
23. Inc in accordance with the terms of this Warranty except that you shall be responsible for all costs of repair replacement and shipping and handling 5 SHIPPING AND HANDLING For equipment covered by warranty Customers are responsible for shipping of products requiring repair or replacement to and from the Acer Netxus Networking Service Center and for all shipping and handling charges incurred Licenses and Trademarks A number of trademarks and registered trademarks appear in this manual Acer Netxus Networking Inc acknowledges all trademarks and the rights of the trademarks owned by the companies referred to herein The following list of trademarks may not include all trademarks referenced in this manual Windows Windows 95 Windows NT Windows NT Server and Windows NT Workstation are registered trademarks of Microsoft Corporation All other trademarks service marks registered trademarks or registered service marks mentioned in this manual are the property of their respective owners This product includes software derived from third party sources to which the following copyright statements apply Hi fn Inc 1993 including one or more U S patents 4701745 5016009 5126739 5146221 and other patents pending rn Copyright 1989 Carnegie Mellon University All Rights Reserved WIDE Project DHCP Implementation Copyright 1995 Akihiro Tominaga Copyright 1995 WIDE Project All Rights Reserved AcerRouter
24. N sub address associated with that call Step 7 Set the following parameters Ignore Sub Address if any For an incoming data call if you want to ign ore the called party sub address Require Sub Address for Data Calls If you require and incoming data call to contain the called party sub address party or extension number to accept an incoming call Step 8 Click OK to save the apply the ISDN Port Configuration to the AcerRou ter 700 s database and go back to the previous screen or CANCEL to can cel an change and go back to the previous screen Creating a Profile for Remote Office Access The next step is to set up a connection profile for the remote sitee select Connection Profiles from the menu Configuration Connection Profiles Step 1 When you select Connection Profiles the Connection Profile Summary screen appears only if you have existing Connection Profiles For example if you configured an Internet connection as described earlier it will appe AcerRouter 700 Series User Guide 3 15 Connection Profile Summary New A Internet access ISP Select a Connection Profile Step 2 NEXT DELETE ar here as a connection profile Select New from the pull down menu and click NEXT to display the Inte rface Configuration screen Interface Configuration Select an interface ISDN lv Select a Configuration Type O Internet Access Remote Office Dial in Dial out Note
25. We ll show you how to attach telephone and fax equipment Finally we ll tell you how to obtain information and help for subjects that are beyond the scope of this manual This manual is not intended as a complete guide to routing or bridging Nor is it a complete description of the functionality and configuration capabilities of your AcerRouter For installations requiring more advanced capabilities you can use the advanced features in the web browser based Simple Multifunction Access configuRation Tool SMART However we hope that the basic capabilities we provide are suitable for most new users of the AcerRouter 700 This manual consists of nine chapters and three appendixes Chapter One Introduction explains the features and capabilities of the AcerRouter 700 Chapter Two Installing the AcerRouter 700 gives the simple steps you follow to install the AcerRouter 700 and connect it to your LAN Chapter Three Configuring the AcerRouter 700 explains how to log in to the SMART Manager describes the browser screen and provides the steps needed to configure your AcerRouter for specific applications It provides easy to follow instructions for quick Internet access and provides a guide to the most popular 700 configurations Chapter Four Configuring the Voice Adapter gives easy to follow instructions for configuring and using standard telephone and fax equipment attached to your AcerRouter 700 Chapter Five Managing the AcerRout
26. al number 0 9 a f with up to 14 digits depending upon the strength of encryption licensed for your site Confirm Encryption key re enter the DES encryption key to confirm its correct entry Note For security reasons encryption options only appear if you are connected to the AcerRouter 700 over a local LAN and if encryption is enabled on your system Step2 Click OK Step 3 Click APPLY IP Packet Filtering This section describes the IP packet filtering feature Note Packet filtering is a sophisticated feature that can substantially impact your AcerRouter 700 operation Therefore be sure that you fully understand the description in this chapter before you start to configure and use this feature since if you make any mistakes it may produce drastic and potentially undesired results An IP Packet Filtering Overview The AcerRouter 700 already provides you with many different ways to ensure the security of your data in your local environment For example the concept of single IP address and private networking means devices on your network can access the Internet but not vice versa This feature has proven to be useful and effective to most users However for some users additional security requirements may exist which can be AcerRouter 700 Series User Guide 6 5 satisfied by this packet filtering feature Packet filtering is a security feature that allows you to selectively pass or throw away data traffic between your loca
27. an not find the destination network in its routing table the packet will be forwarded to the default IP router for routing Such a router often has a more complete routing table and therefore is more knowledgeable about how to route a packet Edge Router A router that resides at the edge of a LAN that is used to communicate with the WAN Encryption Encryption allows data to be encrypted before they are sent out to the WAN and decrypted when they are received from over the WAN This is to secure and protect private data from being pirated over the WAN These routers implement such a feature which can be enabled or disabled on a per serial interface basis i e a frame relay DLCI or a point to point leased line connection Because of lack of a standard encryption negotiation scheme this feature requires the use of the same type of router on the other end of the encrypted link s and the use of the same encryption algorithm and key for each encrypted link different links can use different algorithm and keys Flash Memory A special read write memory that keeps its content after power is removed from it Because of its easy re programmable nature it is often used to store programs firmware for embedded products so that firmware upgrade becomes an easy process IP Multicast An IP based protocol that allows one copy of data sent out to multiple destinations through a network consisting of multicast capable routers Those w
28. are NetWare IPX Resource on the SMART Configuration screen Data Service choose 64K 56K or Auto Select Auto unless you know the speed required by the other end of the connection requires either 64K or 56K Caller ID Authen select Yes if you want the AcerRouter 700 to check the caller ID before accepting the call This service may require a special agre ement with your ISDN service provider Caller ID Number if you enabled Caller ID Authentication enter the expe cted Caller ID Number in this field STAC Compression allows outgoing data to be compressed to achieve AcerRouter 700 Series User Guide higher throughput and compressed incoming data to be recognized The ability to use compression depends on the capabilities of the ISP Idle Timeout the number of seconds of inactivity over the connection When this value is reached the AcerRouter 700 will disconnect the call You can set the idle timeout from 0 to 3600 seconds The default setting is 120 seconds If you select 0 the connection will never time out Enable IP select Yes to allow IP routing over a connection using this profile IP RIP enable or disable IP Routing Information Protocol Remote IP Address the IP address of a destination computer on a network reachable through this connection Remote IP Netmask the IP subnet mask of the Remote IP Address Enable IPX select Yes to allow IPX routing over a connection using this profile IPX RIP SAP enable or disabl
29. ault route may result in abnormal system behavior and or unnecessary telephone charges Add Static Route select if you want to add a static route Remote IP Address the remote IP address of the new route Remote IP Netmask the IP netmask of the new route Gateway identifies if the gateway is an IP address or interface Hop Count the maximum number of hops for this route Click APPLY To Configure IPX Settings Note IPX options appear only if you selected Share NetWare IPX Resource on the SMART Customization screen Step 1 To select IPX Protocol select IPX from the Menu Configuration Advanced Features IPX System IPX Configuration Ethernet Frame Type Ether802 3 v IPX Network Number 1088224 IPX RIP SAP Enable Disable APPLY Step 2 Enter the following information AcerRouter 700 Series User Guide Ethernet Frame Type the Ethernet frame type on the LAN normally detected automatically by the AcerRouter 700 however you may change this selection Options are Ethernet_802 3 Ethernet_802 2 Ethernet_II 6 13 and Ethernet_SNAP Network Number a unique identifier for the IPX network on your LAN Normally this is automatically detected by the AcerRouter 700 IPX RIP SAP enables or disables IPX Routing Information Protocol and Service Advertising Protocol used for exchanging routing tables and server information among IPX RIP SAP agents Note You can view and mod
30. ber field has been configured incorrectly Up to 30 characters Woo gr oan may be entered Only the numbers from 0 to 9 and the characters and may be entered Placing modem call Please wait The router is now in the process of contacting the remote site Problem detect with physical ISDN line connection The ISDN line is either not ativated or not synchronized You should check your ISDN line for proper connection or contact your ISDN Service Provider if the ISDN connection to the router is correct Remote phone number is unspecified This message is displayed when no remote phone number is provided in a profile where it is required for the completion of the configuration Remote site has incompatible configuration see manual The remote site is expecting a different protocol configuration Make sure the configured protocol matches the destination and verify the destination phone number with your ISP Resetting system please wait The message is displayed when the router is in the process of resetting You can logon to the router after about 30 seconds Save configuration succeeded The AcerRouter configuration was saved to flash memory successfully Search entry exists The IP route being added already exists Search fail AcerRouter 700 Series User Guide An internal error has occurred Sorry the router is already being managed by xxx xxx xXxx XXX Concurrent ma
31. cccceseececcectececeeeeccceeners C 2 FCC Part 13 NOUC6 s eisesecsstisttec cies ehssittadedeteneshdbetesebecdiwusheattestedena ud C 3 vii viii AcerRouter 700 Series User Guide Chapter 1 Introduction This chapter gives the introduction to the AcerRouter 700 What s in the box Your AcerRouter 700 box should contain the items listed below e 1 AcerRouter 700 Multifunction Router e 1 AC Adapter e 1 ISDN connector cable e 1 RS 232 serial cable null modem cable for the console port e 1 10Base T LAN cable e 1 CD ROM containing the online documentation e 1 QuickStart guide e I Warranty and registration card Overview of the AcerRouter 700 Multifunction Router The AcerRouter 700 Multifunction Router is a small desktop router that sits between your local Ethernet network and a remote network e g the Internet or a remote office The AcerRouter 700 contains an ISDN interface a four port 10Base T LAN repeater hub three voice adapter ports for connection of conventional telephone or facsimile equipment and an auxiliary port for a directly connected management console Data comes in to the AcerRouter from the local LAN and then is routed to the remote network and vice versa In addition to its capability to route IP IPX traffic the AcerRouter 700 also acts as a bridge for other network protocols such as Appletalk or SNA ISDN ISDN or Integrated Services Digital Network is a high speed digital communicat
32. connections B 3 private public network Please see Single IP Address Router An intelligent multi network interface device that will forward a packet received from one interface to another When a packet is received its destination network address is checked against the routing table based on which it determines which next hop router to forward the packet to The next hop router should in theory be one hop closer to the destination Routing Protocol A protocol that is used to exchange its routing table with all of its neighbor routers distance vector based or all of the routers in the network link state based Routing Table A router relies on a routing table to determine where to forward a received packet The routing table normally contains for each destination network the network address of the next hop router the hop count to the destination and aging count among other information The aging count is for information aging purposes the routing table is periodically exchanged and kept up to date If a router fails any of the networks reachable only through this router will become unreachable The routing table will reflect such failure either by 1 a router detecting the failure and broadcasting the failure to everyone else or 2 when the corresponding routing entries in the routing table age out no update from other routers for a long time RSVP The ReSerVation Protocol a protocol that is used to simulat
33. d W Upper utilization threshold 70 Lower utilization threshold 45 Optional 2nd Multilink Remote Caller ID Number CANCEL OK ISDN Link Usage determines how the AcerRouter 700 utilizes the two B channels in your ISDN connection Options are One B Channel Only the AcerRouter 700 will only use one B channel regardless of the traffic Two B Channels Only When Needed the AcerRouter 700 will initiate a connection with one B channel and only bring up the other B channel if the traffic increases beyond the capacity of the first B channel Always two B Channels the AcerRouter 700 will always use both B channels regardless of traffic Note Availability of multiple B channels depends on the capabilities of the re mote site Using an additional B channel may mean additional cost The same phone number will be used for both channels Make sure the ISDN subscription specifies a hunt group for the two ISDN B channels Depending on the selection of the ISDN link usage the following options may be offered Two B channels only when needed Upper utilization threshold determines when the AcerRouter will activate the second B channel Lower utilization threshold determines when the AcerRouter will drop the second B channel call Optional 2nd Multilink Remote Caller ID Number required if Caller ID is selected for dial in access One B channel
34. ditional features from your distributor you will also be given a feature key In this case you will need to check the box below the Log On button that says Check here to install additional features before you click the Log On button To Enable More Features If you check the Check here to install additional features box the following scre en appears after you click Log On Simple Miuttifunction Access configu Ration Tool Enable System Feature Use this screen to enter the key provided by your distributor MAC Address 00 60 20 17 00 24 Upgrade Feature Key Upgrade Back Enter the feature key provided to you in the Upgrade Feature key field and click the Upgrade button Or click Back to return to the previous screen AcerRouter 700 Series User Guide Customizing the SMART for Your Specific Needs When you log on for the first time the SMART Customization screen will be au tomatically displayed allowing you to customize the SMART session to suit your own specific needs Simple Miuttifunction Access configu Ration Tool Select one or more items to be configured during this management session Basic Internet Access Internet Access with Advanced Configuration Access to from Remote Site e g Branch Office Dial in Access for Off Site Users Share NetWare IPX Resource Next The choices available depend on what feature keys have been installed The selection s you make deter
35. e IPX Routing Information Protocol and Se rvice Advertising Protocol Set as IPX Default Route if this parameter is set to Yes then the AcerRou ter 700 uses this connection if no other route for an IPX packet can be fou nd in the routing table Remote IPX Network Number the IPX network number of a network re achable through this connection If you set this connection as the default IPX route an entry in this field is not required Enable Bridging select Enable to bridge other protocols for example S NA Appletalk and NetBEUI Used for Internet Access as well select Yes if you want users on your local LAN to get their Internet access through a connection to the remote LAN Note If you allow Internet access in this manner make sure you do not have any Internet Access configuration profiles set up on the AcerRouter 700 Enable Encryption select No if you do not want to use DES encryption and select DES if you require encryption If you enable DES encryption you must enter a DES Encryption key DES Encryption key the DES encryption key to be used by other syste ms to establish contact with your system This must be a a hexadecimal nu mber with up to 40 or 56 bits 10 to 14 digits Note For security reasons encryption options only appear if your connected to the AcerRouter 700 over a local LAN Step 2 If advanced configuration is required for the operation on the ISDN and its loadsharing capabilities then click Multilink
36. e QOS Quality Of Service negotiation in a fundamentally non multimedia capable network such as frame relay in order to support multimedia applications Single IP Address This is a feature that allows the local network to be divided into a public sub network and a private sub network All devices in the private sub network will be represented by the router to the WAN side outside as one single IP address and therefore is effectively hidden and not accessible from the outside although such devices can still access the outside at will All devices in the public sub network will conform to the standard IP address scheme and will be accessible from the outside as usual Static Route A route in the routing table that is manually configured rather then learned through routing table exchanges AcerRouter 700 User Guide Appendix CWarranty Copyrights FCCNotice Warranty Acer Netxus Networking products are provided with a limited 2 year Warranty Details of the warranty and return process are explained in the Warranty Policy below Warranty service is subject to the terms and conditions of the Acer Netxus Networking Warranty Policy 1 WARRANTY Acer Netxus Networking 170X 180X and 190X Multifunction Routers the Product carry a two 2 year limited warranty except for the power supply units which carry a one 1 year limited warranty collectively the Warranty The Warranty covers 1 Defects in materials and workma
37. e the Uplink switch is set to the Normal position See Figure 2 2 Step 2 From the Win95 98 Start Button select Settings then Control Panel The Win95 98 Control Panel displays Step 3 Double click on the Network icon Network Step 4 Check your list of Network Components in the Network window Configuration tab If TCP IP has already been installed go to Step 8 Otherwise select Add to install it now The following network components are installed a Client for Microsoft Networks AOL Adapter Dial Up Adapter NETGEAR FA310TX Fast Ethernet PCI Adapter y TCP IP gt NETGEAR FA310TX Fast Ethernet PCI a gt Installed components Look for TCP IP Add button ___ _ Add Primary Network Logon Gent tor Microsott Networks X File and Print Sharing r Description OK Cancel 2 2 AcerRouter 700 Series User Guide Step 5 In the new Network Component Type window select Protocol Step 6 Inthe new Select Network Protocol window select Microsoft in the Manufacturers area Select Nelwouk Protocol Banyan IPPSP compel ble Protocol Digia Equpmen PEC Miciorolt 3208 DLC Select mam on Mi ft Select a TCP IP Step 7 Inthe Network Protocols area of the same window select TCP IP then click OK You may need your Win95 98 CD to complete the installation After TCP IP installation is complete go back to the Network window shown in Step 4 Step 8 Select TCP IP in the list
38. ea network port After setting up your VPN tunnel you can create a connection profile to allow access to and from a remote site VPN connections are created automatically as a result of a reference by a LAN user to a resource reachable through a VPN connection Configuring VPN Remote Office Access Profiles In order to set up access to and from a remote site be sure to configure both ends of the VPN tunnel appropriately the remote router and the local router If you selected Access to from Remote Site from the SMART Configuration screen follow the steps in this section Note When communicating with a remote office the private IP addresses must be different on both sides of the connection To do this follow the steps indicated in the section To Configure Advanced IP Settings Step 1 Select Access to from Remote Site in the SMART Configuration screen If you want to share NetWare resources on this connection select Share NetWare IPX Resource also Note The SMART Configuration screen is displayed the very first time you run the SMART software To return to this screen select Customize User Interface from the menu Step 2 Configure a VPN tunnel Select VPN Tunnel from the menu Configuration WAN Interface VPN Tunnel AcerRouter 700 Series User Guide 6 1 VPN Tunnel Configuration Tunnel Name gt Call Direction Both Vv Remote IP Address My System Name My System Password Remote System Na
39. each VPN user Essentially a connection profile contains all information that the AcerRouter needs to access the Internet or support a remote dial in user or set up a connection with a re mote office or create a VPN Such information includes dial up phone numbers au thentication information the local user name and password and possibly the remote site user name password plus other information that may be required for the commu nication Configuring A Basic Internet Access Profile You will find that the AcerRouter 700 is optimized for Basic Internet Access You dont need to understand apply for or assign any IP addresses in your entire network the AcerRouter 700 does these things for you automatically You need to configure each device on your LAN in a uniform way as described in Chapter 2 What is Basic Internet Access It means accessing the Internet surfing the web acce ssing a remote FTP server to send or receive files and sending and receiving e mail These are the tasks that users perform most If you want to install publicly accessible computers on your network such as e mail web and ftp servers see Setting Up Internet Access with Advanced Features later in this chapter When you apply for an account with your Internet Service Provider ISP you will be given the necessary information including your account name account password an d the ISP s local access ISDN telephone number Have these available and t
40. eeeeeeee 5 5 How to Configure General System Settings 00 0 ee eeeeeeeeeeee 5 5 Chapter6 Advanced Configuration Creating Virtual Private Networking Connections 6 1 Configuring VPN Remote Office Access Profiles 6 1 Advanced Options for VPN Profiles seeen 6 4 TP Packet Filtering vreina phe anicinlatnes Moana ee 6 5 An IP Packet Filtering Overview 0 cee eeeeeseceseceseeeeeeeeneees 6 5 Adding Editing Deleting a Packet Rule eeens 6 6 To Configure Advanced IP Settings 00 eeeeeeeeeereeeneeee 6 9 The IP Routing Table sssiiiiccccisegeecsaaversatessscedaavasenstiavsveeesnnsee 6 11 To Configure IPX Settings sc2c6eicie se pen Lee ete 6 13 To Enable Bridging Learning 4 24 2 lt chsticcentscutaiacseeadetecs 6 14 Using the Command Line Interface 000 0 eee eeeeeeeseeeeeeeeeeneees 6 14 Connecting to the CLI With Telnet 6 14 Connecting to the CLI Through the Console Port 6 15 Chapter 7 Messages System MESSAGES mssi nieno tiie e se desogucesdsuadevsnnseave 7 1 Connection Log Messages cccesscecesececseeeecseeeeseteeeenseeees 7 7 Embedded HTTP Server Messages csscceeeseeeesseeeeteees 7 7 AcerRouter 700 Series User Guide ter 700 Series User Guide Appendix A AcerRouter Specifications Appendix B Glossary Appendix C Warranty Copyrights FCC Notice Waranty sick eh ates odes bos EE A E eu T T C 1 Licenses and Trademarks 0 c cc ceeeecceeeee
41. eeeeeeseeeteeeteeeeeee 3 14 ISDN Configuration 3 12 62 we ee ee ea esi 3 14 Creating a Profile for Remote Office Access oo eee 3 15 gt rRouter 700 Series User Guide v Advanced Options for Remote Office Access Profiles 3 17 Deleting Remote Office Access Profiles 20 0 0 ceeeeeeteee 3 21 Setting Up Dial in User Accounts 0 0 eeeecceeeseceesteceesteeeenaees 3 22 ISDN C nfig rati n percorren a A eerste 3 22 Configuring a Dial in User Profile oeseecceseeeeeeeeeeenee 3 23 Advanced Options for Dial in Profiles 0 eee eeeeeeee 3 25 Deleting Dial in User Profiles cee eeeceeeeeeeeeseeeeeteeeeneees 3 27 Setting the System Time vcs 2a sen eee 3 29 Setting Internet Access Time Restrictions 0 0 0 cee eeeeeeeeeeeeees 3 29 Chapter 4 Configuring the Voice Adapter Configuration for Voice or Fax Operation 00 eeeeeeeeeseeeeeee 4 DPE CE AMIS 5 eren e e oldaccadesareeustsscesanooees 4 Configuring VoIP and Speed Dial Numbers eee 4 3 Chapter5 Managing the AcerRouter How to View the Connection Logo eeesceeesececeeeceesteeeeneeees 5 1 How to Upgrade the AcerRouter 700 Features Software 5 2 How to Save or Clear Configuration Changes esceeeeeees 5 3 How to Reset the AcerRouter 7003 sa tec sects ta onieoetioaceds 5 3 How to Change My SMART Password ssec 5 4 What if I Forget the Password 0000 eseeeseeeseeeeeeeneceseeees 5 4 How to Customize the SMART Interface oo ee eeeeee
42. er 700 explains various management functions on the AcerRouter 700 such as upgrading software Chapter Six Advanced Configuration explains advanced procedures such as IP IPX and Bridging configuration Chapter Seven Messages lists the messages you may see in the message window and what they mean Appendix A Specifications Appendix B Glossary Appendix C Warranty Copyrights FCC Notice rRouter 700 Series User Guide iii How to Reach Us If you require Technical Support please email acernetxus acer com tw If you need information about other Acer Netxus products please email acernetxus acer com tw If you d like to talk to us please call Telephone 886 3 563 1000 Fax 886 3 579 0958 Our mailing address is Acer Netxus Inc 3F 2 Prosperity Road II Science based Industrial Park Hsinchu 300 Taiwan R O C Our Web site URL is http www acernetxus com tw AcerRouter 700 Series User Guide Contents Chapter1 Introduction Wh ts inthe bok ersen saeco ors et ek tet este ee 1 1 Overview of the AcerRouter 700 Multifunction Router 1 1 IBDN animan ate avatars easan a esos val he iasta 1 1 AcerRouter 700 Applications ccccesscscssececssecessscceesscceesseees 1 2 Accessing ANE nternet ceren E E 1 2 Accessing Servers from the Public Network eee 1 3 Supporting Dial in Access to Your Network eese 1 3 Creating Your Own Private Wide Area Network 1 3 Maki
43. er 700 Series User Guide 5 1 2 Note The AcerRouter 700 retrieves the time of day only after connecting to a computer running the browser The year will appear as 1970 until the browser receives the correct date and time How to Upgrade the AcerRouter Features Software When you first receive your AcerRouter it may have optional features already installed or it may have come with a basic feature set There are optional features that you can buy from your Acer Nexus distributor and add to your basic feature set Available optional features include the Option Plus package including remote access and remote office to office communication capabilities the IPX routing and bridging feature and the VPN feature After you decide which optional features to add you can buy them from your distributor who will ask for the MAC Address of your AcerRouter unit from you and later provide you with a feature key that you need to enter the system The MAC Address is shown in the System Upgrade screen below You can also upgrade your AcerRouter 700 firmware the software that controls the router s operations Normally this is done when you discover a problem which is resolved in a different version of firmware or when Acer Nexus produces a new software version that contains new features that you need Otherwise if you are happy with your current unit you may not want to upgrade even if a new version is available You can check Acer Nexus s web
44. er end of the connection has not been con figured In this case the test will fail but that can be considered normal Note When you click APPLY and TEST the AcerRouter 700 attempts to place a call to your remote site and log in Watch the Message window for any progress messages After the test is successful the AcerRouter 700 will disconne ct from your remote site If it is not successful you van make any necessary chan ges based on progress messages that appear in the message window and try again Advanced Options for Remote Office Access AcerRouter 700 Series User Guide 3 17 3 18 Profiles If you press the Advanced button from the above Connection Profile Configuration screen screen appears Connection Profile Configuration Remote Office Access by ISDN Data Service o v Caller ID Authen Yes O No Caller ID Number tid STAC Compression O Yes No Idle Timeout 0 3600 seconds Enable IP O Yes No IP RIP Enable Disable Optional Remote IP Address Remote IP Netmask Enable IPX Yes No IP RIP SAP Enable Disable Set as IPX Default Route O Yes No Remote IPX Network Number Enable Bridging Enable GA Disable Use for Internet Access as well O Yes No Enable encryption O No DES CANCEL OK MULTILINK Step 1 Set any of the following parameters Note The IPX options shown in this screen only appear if you selected Sh
45. erRouter 700 does not broadcast its routing information but simply listens for routing information from the network and updates its routing tables Step 3 Press APPLY to save the changes to the AcerRouter 700 or press IP Routing Table to display or modify the IP Routing Table The IP Routing Table The IP routing table contains all the information that the AcerRouter 700 needs to route an IP data packet You can view the IP routing table by clicking on the IP Routing Table button at the bottom of the System IP Configuration screen From this screen you can also add new routing entries to the table The following screen shows AcerRouter 700 Series User Guide 6 11 an example of the IP routing table IP Routing Table Dest IP Netmask Gateway IP IfName Hops Flag 192 168 168 230 255 255 255 0 LAN 0 S ADD DELETE When an IP packet arrives in the AcerRouter 700 IP tries to determine if the destination IP address contained in the packet is within the network defined by the Dest IP and Netmask pair of an entry in the routing table If a match is found the packet is forwarded to the interface or profile specified in the Ifname field The Hops field is the number of routers the packet must travel through in order to reach its final destination If this value is zero the destination is in a network directly attached to this router such as a LAN If no match is found with a destinatio
46. ess will be allowed from midnight to midnight on the days selected in Step 1 Step 3 Enter the default setting for Internet access if the router is power cycled or reset If you enter Yes the default then Internet access will be allowed all the time If you enter No then Internet access will not be allowed un til the clock is set Step 4 Click Apply to enable your settings AcerRouter 700 Series User Guide Chapter 4 Configuring the Voice Adapter The AcerRouter 700 supports 3 POTS Plain Old Telephone Service ports You can attach regular telephones answering machines or fax machines to these ports You can use them for regular phone fax services when any of the two ISDN channels available is not used for Internet access or other data communication purposes In addition if you already purchased the optional AcerVolP feature i e the voice over the Internet feature which requires special hardware in your AcerRouter 700 unit you can also make free long distance phone calls but not fax calls over the Internet provided the phone you are calling is attached to another AcerRouter 700 equipped with the same hardware This chapter describes how you can configure and make regular as well as Internet phone calls Configuration for Voice or Fax Operation Conventional voice handsets and facsimile devices may be connected to the any of the three RJ 11 voice ports in the rear of the AcerRouter 700 these connectors are mar
47. files from the menu Configuration Connection Profiles Information about each dial in user who is allowed access is stored in a connection profile When you select Connection Profiles the Conne ction Profile Summary screen appears only if you have existing Conne AcerRouter 700 Series User Guide 3 23 ction Profiles Connection Profile Summary New A Internet access ISP Select a Connection Profile Step 2 NEXT DELETE Select New from the pull down menu If you made more than one sele ction in the SMART Configuration screen you will see the Interface Configuration screen For example Interface Configuration Select an interface ISDN lv Select a Configuration Type O Internet Access O Remote Office Dial in Dial out Single User Dial in Step 3 Step 4 Select ISDN as the interface and check Single User Dial in from the list of configuration types Click NEXT to continue and display the Connection Profile Configu ration screen Connection Profile Configuration Single User Dial in by ISDN Profile Name ae ae Call Back Yes O No Caller Back Phone Number Incoming Authentication PAP or CHAP User Name User Password Step 5 24 APPLY CANCEL ADVANCED Enter the following information Profile Name a name used to identify this profile Call Back if you select No the Call Back Phone Number box will not
48. from Remote Site e g Branch Office Dial in Access for Off Site Users Share NetWare IPX Resource Next OOOO KOO AcerRouter 700 Series User Guide 3 9 3 10 Note The SMART Configuration screen displays the very first time you run the S MART software To return to this screen select Customize User Interface from the menu Step 2 The Internet Access Configuration ISDN screen appears If you have already configured your ISDN interface skip to Step 8 Internet Access Configuration ISDN Switch Type Auto detect North America only v Directory Phone Number 1 Directory Phone Number 2 Remote Phone Number My System Name My System Password Step 3 APPLY and TEST ADVANCED Please refer to Chapter 3 for details on how to configure this screen and what you can do after clicking APPLY and TEST Alternatively you can click ADVANCED for more options which cause the next screen to show Internet Access Configuration ISDN ISDN Link Usage Two B Channels only when needed y STAC Compression Yes O No Idle Timeout 0 3600 seconds 120 Step 4 Note Set the following parameters ISDN Link Usage This determines how the AcerRouter 700 utilizes the two B channels for your Internet connection Available options are One B Channel Only The 700 will only use one B channel leaving the other B channel for other use Tw
49. ge window and try again After APPLY and TEST is successful any users on your LAN who want to access the Internet should configure their PCs or workstations as described in Chapter 2 The n they must reboot their workstations in order to update them with information the A cerRouter 700 learned from the ISP during the APPLY and TEST operation Advanced Setup Options for Internet Access Using Advanced Setup options you can assign a public IP address to the AcerRoute r 700 modify the private IP address of the AcerRouter 700 modify DNS addresses and enable or disable DHCP Step 1 Select Advanced Setup from the menu Configuration Advanced Setup Step 2 The Advanced Setup screen appears Advanced Internet Access Setup Optional Public IP Address Optional Public IP Netmask R 4 Private IP Address 192 _ 168 168 230 Private IP Netmask 255 255 255 0 Primary DNS IP Address Secondary DNS IP Address DHCP Enable Disable Set the following parameters To install public servers on your network e g Web or ftp servers you n eed to apply for an IP address for each server plus one for the LAN port of the AcerRouter All these public IP addresses have to belong to the same IP network Public IP Address the public IP address for the LAN interface on the A cerRouter 700 3 11 a Internet i g ISDN Interface IP address usually as
50. guration Window This is the window where the actual configuration screens appear Before any sele ction of the configuration is made the window shows a picture of the AcerRouter 700 with cables and peripheral devices that can be connected to it Message Window Whenever appropriate the AcerRouter 700 will display system status or error me ssages in this window For example when you try to connect to the Internet if you had configured your password incorrectly the message window will display an appropriate message System Status Monitoring Window This section displays statistics and the status of all interfaces This window is invoked as a Separate browser screen from the main SMART browser screen and appears au tomatically each time you start SMART If you close this window you can always re start it by clicking Monitoring System Status from the SMART Menu It does not contain any toolbars or browser menu buttons Although the main SMART screen will timeout this screen will not and will continue to be operational as long as it is active Xmt Pkts Rev Pkts Err Pkts LAN Up 12620 14266 0 ISDN Up 15432 28236 6 ISDN B1 ISP 8542 10426 0 ISDN B2 NoCall 0 0 0 nytunnel Inactive 1003 1631 0 Disconnect Clear The following statistics are reported for each interface Device lists all interfaces including both the physical interface i e the LAN port all modem ports and VPN tunnels as well as logical co
51. h therefore incurs phone charges as usual Note that the AcerRouter 700 Series User Guide 1 4 AcerVolp system does not support fax over the Internet When data is sent over a congested and unpredictable public network such as the Internet it may encounter variable delays and data loss For time insensitive data this is acceptable since delay does not do any harm and the application software will recover from any data loss by requesting the sender to re send any lost data However this is not the case with time sensitive data such as voice traffic Extreme care has to be taken to make sure that the quality of voice traffic through the Internet does not suffer much due to delays through the network On the other hand there will still be times when no matter what is done the quality of voice over the Internet can not compare to the quality of voice calls through the standard PSTN network However AcerRouters continue to be at the forefront of this type of Internet voice technology The AcerRouter 700 maintains a convenient SpeedDial table in which shortcuts can be configured either for conventional calls or for AcerVolp calls These shortcuts are from one to eight digits in length Thus an out going call may be placed conventionally through the ISDN PSTN or across the Internet in a seamless manner Additionally the AcerVolp offers a FallBack feature AcerVolp entries in the SpeedDial table can be configured to make a standard PSTN call
52. hen follow the steps below Step 1 When you logon for the very first time accept the Basic Internet Access selection in the SMART Customization screen and click NEXT Note The SMART Customization screen is displayed the very first time you in voke the SMART tool To return to this screen select Customize User Interface from the SMART Menu If this is not the first time the router is configured see Configuring More Internet Access Profiles on page 8 Otherwise the following screen will AcerRouter 700 Series User Guide be displayed Internet Access Configuration ISDN Profile Name Remote Phone Number ISP Account Name ISP Account Password APPLY and TEST Step 2 Enter the following information Profile Name the name that you will use to identify this Internet access profile Remote Phone Number the ISDN telephone number of your ISP ISP Account Name the username of your ISP account ISP Account Password the password of your ISP account Step 3 Click APPLY and TEST Note When you click APPLY and TEST the AcerRouter attempts to place a call to your Internet Service Provider Watch the Message window for any messages If the test is successful your users will be ready to access the Internet If not the AcerR outer will try to give you enough information to let you know why the connection is n ot successful If APPLY and TEST is successful users on your LAN can now sta
53. hen you want to create a private WAN with your remote offices without using public IP addresses so that all LANs in this private WAN will have unique private IP addresses After you change the private IP address of the AcerRouter all devices on your LAN will no longer be able to commu nicate with it any more You need to reboot all devices at this point for them to be able to communicate with the AcerRouter again Rebooting each device will cause them to acquire a new private IP address from the AcerRouter so that they are on the same network Previously we indicated that the AcerRouter can support servers for access by the Inte met It means we need to create a public network on our LAN which can be achie ved by acquiring public IP addresses from your ISP assigning one of them to your A cerRouter and assigning one to each and every server to be accessed from the Interne t The following shows how you can change the private IP address for your LAN and assign a public IP address to your AcerRouter to an existing Internet access conne ction profile Step 1 Select Internet Access with Advanced IP Configuration in the SMART Configuration screen and click NEXT Do not make any additional sele ctions at this time Click NEXT Simple Miuttifunction Access configu ation Tool Select one or more items to be configured during this management session Basic Internet Access Internet Access with Advanced IP Configuration Access to
54. ho wish to subscribe to a particular multicast service will have to register through the IP Multicast protocol ICMP Part of the TCP IP protocol suite which is often used for error reporting and control purposes IGMP IP Group Multicast Protocol a protocol that is used together with the IP multicasting feature AcerRouter 700 User Guide 0 User Guide IPX Address The network layer address for the IPX protocol which contains a 4 byte network number unique for each LAN segment and frame type combination the 6 byte MAC address of the device and the 2 byte socket number that maps to the particular application in the device IPX Network Number A unique identifier for an IPX network which is also the beginning 4 bytes of a 12 byte IPX address It is unique for each LAN segment and frame type combination IPX RIP The IPX routing protocol which is used for exchanging and maintaining the IPX routing table with its neighbor routers IPX SAP IPX Service Advertising Protocol used for exchanging server tables among IPX SAP agents It is similar to IPX RIP For example it will broadcast its SAP table either periodically or whenever it detects a change and it responds to SAT table queries LAN amp WAN Local Area Network amp Wide Area Network Common LAN technologies include Ethernet Token Ring Fast Ethernet WAN technologies include analog modem leased lines ISDN frame relay and ATM Multilink A p
55. ify the IPX and SAP tables via the Command Line Interface Step 3 Click Apply To Enable Bridging Learning Step 1 To enable the bridging learning protocol select Bridging from the Menu Configuration Advanced Features Bridging System Bridging Configuration Learn MAC address Enable O Disable Step 2 Enter the following information Learn MAC address enables or disables the learning If Learning is enabled the AcerRouter 700 maintains a MAC address table that keeps track of the relationship between MAC addresses and network interfaces so that the system knows which device is reachable through which network interface Note Enabling the learning protocol does not enable bridging on any connection on the AcerRouter 700 You must enable bridging in the Connection Profile for a specific WAN connection Step 3 Click APPLY Using the Command Line Interface If you prefer you can configure the AcerRouter 700 Series using a command line interface CLI Some of the AcerRouter 700 s features such as IPX routing table and Packet Filtering are only configurable through the CLI There are two ways to connect to the AcerRouter 700 s CLI e telnet e direct PC connection running terminal emulation software Connecting to the CLI With Telnet If you are on the network you can use Telnet to connect to the CLI Use any telnet program or from Windows 95 98 select Run for the Start menu and enter telnet
56. in case the called part cannot be reached through the Internet This called Fallback This is so that the caller s dialing habits are not changed making the feature easy and familiar to the user Creating a Virtual Private Network VPN Virtual Private Networking VPN provides a means to connect remote LANs over public networks such as the Internet This means that only local toll charges to an Internet Service Provider are incurred The data can be encrypted to prevent unauthorized access In order to accomplish this a special connection is first set up between the two sites called tunnel Once a tunnel is set up one or more user data sessions may be established which flows through the tunnel In the AcerRouter tunnels are created over the Internet They are configured in a manner similar to a telephone line It is not necessary to require authentication when creating a tunnel since no sensitive data will be transferred until a user connection is established Therefore authentication information is normally associated with the connection profile for the user data session using the tunnel z 700 2 Internet _ 7 lt m 700 1 VPN Tunnel over ISDN Figure 1 6 Creating a Virtual Private Network As is the case for switched connections a PC on the LAN sending data to a resource reachable through a VPN connection profile will cause a tunnel to be set up to the remote site Once this is done the VPN user session
57. ion of the period of coverage ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR USE SHALL HAVE NO GREATER DURATION THAN THE PERIOD OF COVERAGE STATED HEREIN AND SHALL TERMINATE AUTOMATICALLY UPON THE EXPIRATION OF SUCH PERIOD 3 REPAIR REPLACEMENT AND REFUND AcerRouter 700 Series User Guide C 1 In the event of a malfunction attributable directly to Product Defect or Product Performance Acer Netxus Networking will at its option repair or replace the Product to whatever extent Acer Netxus Networking deems necessary to restore the Product to proper operating condition without charge to the customer If in the opinion of Acer Netxus Networking it is impractical for any reason to repair or replace the Product Acer Netxus Networking may at its option refund or pay an amount equal to the lesser of 1 the purchase price paid for the product or 2 the then effective Acer Netxus Networking estimated purchase price for the Product Acer Netxus Networking may replace the Product with a new or re manufactured functionally equivalent product of equal value at the option of Acer Netxus Networking 4 HARDWARE SERVICE To obtain hardware service contact the dealer from whom you purchased the Product Product under warranty will be repaired or replaced according to the terms of the Acer Netxus Networking Warranty Policy After expiration of the warranty you may elect to have the Product repaired by Acer Netxus Networking
58. ions network ISDN BRI Basic Rate Interface is a two B channel service offered by telephone companies that supports up to two data or voice calls over a single standard twisted pair telephone line Each of the two B channels offers up to 64 Kbps thousand bits per second bandwidth either for data communication or for regular voice calls When used for data calls the two B channels can further be combined to create a 128Kbps data call for higher throughput However for historical reasons some ISDN lines in the United States only support a 56Kbps data rate instead of 64Kbps When you subscribe to an ISDN service from your ISDN service provider most AcerRouter 700 Series User Guide likely your phone company you will be given the following information the type of ISDN switch your phone company is using and two directory numbers associated with the two channels In the North America you will also be given two SPID Service Profile IDentifier numbers In North America the AcerRouter 700 often detects the type of ISDN switch and SPIDs automatically Outside of North America SPIDs are not used AcerRouter 700 Applications The main functions of the AcerRouter Series multifunction routers are to support devices on your LAN to access the Internet to support remote users to dial in and to access resources on your LAN and to support inter office communication Additionally it also supports Virtual Private Networking al
59. isable AcerTouch by selecting Yes No By definition for a call to work over the Internet between two AcerRouter routers both AcerRouter have to connect to the Internet However since the remote AcerRouter may not be connected to the Internet when you call if AcerTouch is enabled your AcerRouter will make a non billable call to the remote AcerRouter to wake it up to ask the remote AcerRouter to also connect to the Internet FallBack enable disable FallBack by selecting Yes No With FallBack activated if a voice over IP call cannot be connected for whatever reasons e g a voice over Internet call is already in progress between the remote AcerRouter with another one your AcerRouter will fallback and attempt to complete the call through the regular PSTN network rather than through the Internet Note In most cases the phone number configured for the AcerTouch a data call is the same as the FallBack number a voice call However in certain areas they may not be the same If in doubt ask your phone company For example when a caller in the U K needs to make a PSTN call to another country an extra zero has to be added to the remote phone number for AcerTouch Step 4 Click APPLY to complete the configuration or CANCEL to cancel it AcerRouter 700 Series User Guide Chapter 5 Managing the AcerRouter 700 This Chapter contains the following sections which cover management of the AcerRouter 700 e How to view
60. ked A B and C and each with a telephone shaped symbol Two phone numbers are normally associated with the two ISDN channels over your single ISDN line When someone calls a number you can configure each number so that when someone calls will ring some configured combination of phones attached for example port A only or port B and C or all phones simultaneously the first phone picked up will receive the call leaving the others to operate independently Each port is assigned an extension number which is used for dialing between extensions or for directing calls received from the outside You can also assign abbreviated speed dial number for outgoing calls instead of always dialing a long string of digits from your key pad you can dial for example three digits followed by a that will be translated to the long dial string to be sent to the central office of your ISDN telephone service provider A telephone handset connected to an AcerRouter 700 operates in the same way as if it were connected to the traditional telephone network For example to place a call pick up the handset and wait for the dial tone Dial your number Since the AcerRouter 700 needs to know when you are finished dialing it starts a three second timer after each key is pressed If the timer expires after three seconds it places the call You can bypass this waiting period by pressing the key after you complete the dialing
61. l A successful connection has been established AcerRouter 700 Series User Guide 7 1 Destination not currently reachable Either the phone line is not operational or the destination is busy or doesn t answer Directory number 1 is unspecfied Directory numbers and 2 the ISDN telephone numbers are required in order to configure the ISDN port or Voice Adapter successfully Directory number B1 and B2 can not be the same This message is displayed when directory number 1 and 2 are configured with the same telephone number Disconnecting Please wait This message is displayed whenever the link is in the process of disconnecting Download firmware please wait 2 minutes System is downloading new firmware It takes about two minutes to complete the operation Duplicate extension number A duplicate extension number or a duplicate SpeedDial number is entered Encryption key is a hex number up to 16 digits A valid encrytion key may only contain hexadecimal numbers 0 9 a f and may be up to 16 digits in length depending upon the strength of encryption licensed for the router site Embedded HTTP server has been disabled Only console can configure the system The message is displayed when remote management has been disabled in the command line interface You will not be able to configure or view configuration from HTTP interface You can only configure the system in command line interface u
62. l LAN and the wide area network e g the Internet Specifically it allows you to define each and every IP packet to be inspected to determine if it should be allowed to be transmitted over a WAN interface or alternatively each and every IP packet to be inspected to determine if it should be disallowed from being transmitted over a WAN interface Due to the conflicting nature of allow and disallow only one of the above two choices can be made for each WAN interface After the choice is made you can define selection rules to select which packets will be allowed or disallowed Each selection rule consists of aset of local IP addresses ports plus aset of remote IP addresses ports where IP addresses can be a single IP address a range of IP addresses a network address or any IP address and port numbers can be a single port number arange of port numbers or any port number Therefore packet filtering simply defines sets of rules of what to allow or disallow through a set of parameters as highlighted below remote devices with IP addresses port numbers are allowed or disallowed to communicate with local devices with IP addresses port numbers over a WAN connection Examples of packet filtering requirements are 1 I want to block any outside user from being able to telnet into my web server 2 Iwant to disallow people in the manufacturing department to acce
63. l in and access resources on your network Share Netware IPX Resource Select this option if you use Novell servers on your network and want to allow dial in users or remote offices to share them AcerRouter 700 Series User Guide 3 3 Click Next when you have selected the options you want Overview of The SMART Browser Screen Before you begin the configuration take a moment to look at the SMART screen Look for these areas e System Information e SMART Menu e Configuration Window e Message Window e Status Window aa ane 5 2 kD S hit 7192 168 168 230 pvtezi a ei E a Internet Access Configuration ISDN Acer Netxus Inc Copyright 1999 all Richt Reserved WAN Interfaces ISDN Voice Adapter SpeedDial Table Internet Access Time ISDN Switch Type Remote Phone poms t SC C Number ISP Account isana Name ISP Account pe Password Japan INS Net Advanced IP IP Filter System Time System Status Connection Log System Upgrade Configuration Data Options Reset System Change Password Customize User Interface Support About System 3 4 AcerRouter 700 Series User Guide SMART Menu This part of the browser screen contains items you can click to display the various screens for configuring your AcerRouter 700 including modems connection profiles and protocols as well as system monitoring tools and help Confi
64. l le ad you through the configuration as in the above Deleting Internet Access Profiles To delete or modify a Connection Profile Step 1 Select Connection Profiles from the SMART menu Configuration Connection Profiles The following screen will appear Connection Profile Summary New A Internet access ISP Select a Connection Profile NEXT DELETE Step 2 Highlight the entry in the list and click DELETE to delete the profile or click NEXT to modify the profile in which case the same screen as shown previously will appear 3 8 AcerRouter 700 Series User Guide Setting Up Internet Access with Advanced Features In the previous chapter it is assumed that you had customized the SMART interface to support only the Basic Internet Access If you had made more than one selection in the SMART Customization screen when you click Next from the SMART Cu stomization screen you will see the Interface Configuration screen as follows and therefore will need to make selections as necessary Interface Configuration Select an interface ISDN lv Internet Access O Remote Office Dial in Dial out If you have selected Internet Access with Advanced IP Configuration from the SM ART Customization screen you can change the idle timeout value modify the Ace rRouter 700 s private IP address and or assign a public IP address Select a Configuration Type You need to change the private IP address w
65. le of interest from the pull down menu For example if your only need is to access the Internet you should only select the Internet access profile Step 2 Select send or discarded as desired which is equivalent to allow and disallow respectively Step 3 If you are just starting click Add to add a new selection rule If you have previously defined rules you will see those rules shown as entries in the tule table and you can edit the rule by first highlighting the desired entry in the rule table followed by clicking the Edit button Step 4 Incase of adding a new selection rule the following screen shows 6 7 Step 5 Enter the following information IP Filter Configuration Add a new rule Rule No 4 Rule Name eS Interface ISP Local Address range v From To Local Port any y Remote Address any y Remote Port any y APPLY CANCEL Rule No a number used for identification purposes Rule Name a name by which you will refer to this rule Interface the specific WAN interface this new selection rule will apply to Local IP Address the IP address es of the local devices this new rule will apply to You can select a single IP address a range of IP addresses a network or any IP addresses The screen may change to show fields you need to fill out accordingly For example if you select range you will also see From and To fields where you need to
66. lowing LAN access applications to be performed securely over the Internet The AcerRouter 700 also supports conventional telephone calls as well as voice calls over the Internet Accessing the Internet The most common use for the AcerRouter 700 is to provide Internet access so that everyone on your LAN can surf the web send receive e mail or files The AcerRouters utilize the single IP address technology that the company pioneered in 1996 to greatly simplify the configuration the AcerRouter 700 automatically acquires the necessary IP address when the connection to the Internet is established You don t need to apply for and assign an IP address to each PC or workstation on your network The AcerRouter 700 supports bandwidth on demand For example any user s initial intent to access to the Internet will trigger a B channel connection to the Internet to be set up As the traffic builds up e g more users try to access the Internet or the same user generates a lot of traffic the AcerRouter will establish a second connection through the other B channel As traffic decreases one B channel will be taken down until finally after a configurable period of inactivity the remaining B channel will also be disconnected 2 Your Internet Service Provider Your LAN a D AcerRouter 700 Figure 1 1 Internet Access AcerRouter 700 Series User Guide 1 2 Accessing Servers from the Public Network If you want special
67. m Depth 6 2 in 15 8 cm AcerRouter 700 User Guide Appendix B Glossary This section provides some common networking terms you may find in this user guide ARP Table Address Resolution Protocol table a cache table that contains MAC address to IP address mapping information To send an IP packet to another device on the same LAN the source device has to acquire the MAC address of the destination device first If such information is already maintained in the ARP cache the corresponding MAC address will be used to transmit the data packet Otherwise the data will be queued up first and an ARP broadcast packet sent out to the LAN and the destination is expected to respond with the IP to MAC mapping When the response is received the data that was previously queued up will be transmitted and the mapping information stored into the ARP cache table for re use later Authentication Authentication is often used together with encryption and can be enabled or disabled on a per serial interface basis It is like a password used by both ends of a serial interface to tell the other side who it is and to make sure that the other end is who it claims to be Once this feature is enabled every packet will contain the encrypted authentication key and any packet that fails the authentication will be dropped Bootp Relay Agent A router that will forward bootp requests to bootp servers that do not reside in the same network the router ca
68. me Remote System Password APPLY CANCEL Step 3 Enter the following information Tunnel Name a name by which you will refer to this VPN tunnel Call Direction the direction of the call in the tunnel If the remote site will always be creating the tunnel select Incoming Only If the AcerRouter 700 will always initiate the connection to the remote site select Outgoing Only Select Both if either side can initiate the connection The default setting is Both Note If you set Call Direction to Incoming Only the Remote IP Address field does not display My System Name the name that the remote system will use to recognize your network My System Password the password the remote system will use to authenticate your system If the remote site does not require tunnel authentication leave this field blank Note Make sure the remote site is configured with your System Name and System Password if used Remote System Name the name of the remote network that is dialing in Remote System Password the password that your AcerRouterAcerRouter will expect to see from the remote system If you do not require tunnel authentication leave this field blank Step 4 Click APPLY Step 5 Setup a VPN Connection Profile Select Connection Profiles from the Menu Configuration Connection Profiles 6 2 AcerRouter 700 Series User Guide Step 6 When you select Connectio
69. mes In order for this feature to be effective the AcerRouter must be configured for the cu rrent local time To do this see the section Setting the System Time above Note however that if for some reason the AcerRouter is reset or power cycled the previou s time setting will be lost Until you once again set the time the AcerRouter will eithe r allow Internet access or not depending upon a setting which is configured below To view or change Internet access time restriction settings select Internet Access T ime from the menu Configuration Internet Access Time The following screen is displayed Internet Access Time Configuration Enter the day amp time range during which Internet access will be allowed Day of the Week O All 7 days Day Range From von TW F Tv Time of the Day C All 24hrs Time Range hh 00 23 mm 00 59 From 08 00 hh mm 1 48 00_ hh mm If the system loses its time setting allow Internet access Yes W Step 1 Set the days of the week during which Internet access is allowed Select Day Range if you want to specify a range of days If you select All Intern et access will be allowed every day Step 2 Set the time during which Internet access will be allowed Not that this se tting is based upon a 24 hour clock Select Time Range to enter a consecu tive period of time between which Internet access is allowed If you select All Internet acc
70. mine what configuration menu and buttons will appear in the SMAR T interface For example if you select Basic Internet Access only the SMART inte tface will display only buttons and screens that you need for basic Internet access OOUCUN If you subsequently use SMART to configure the AcerRouter for other applications you can return to this SMART Customization screen to re customize your SMAR T interface by selecting Customize User Interface from the SMART Menu on the le ft hand side of the SMART interface Basic Internet Access Select this option if you need basic Internet access This will enable you to configure Internet Access for all of your LAN users Internet Access with Advanced Configuration Select this option if you want to configure advanced options such as changing the private IP address e g when you intend to create your own private WAN between multiple AcerRouter 700 routers or adding a public IP address e g when you want to install servers on the LAN which are accessible from the Internet Access to from Remote Site e g Branch Office Select this option if you want to create connections to other LAN sites so that users at each site can share resources If you use Windows PCs for example then from Ne twork Neighborhood facility you can access files from remote PCs directly Dial in Access for Off Site Users Select this option if you want to allow users on a stand alone computer to dia
71. mote Sub Address Extension Remote Voice Port Voice Port A vi Remote IP Address Use AcerTouch Yes C No FallBack Yes O No APPLY CANCEL Step 3 Enter or modify the following information as necessary SpeedDial Number a 1 8 digit number Note The SpeedDial table does NOT allow any shortcut dialing number to start with a zero Shortcut numbers such as 001 and 002 are not supported but 1 11 or 111 are supported SpeedDial Name a name for the speed dialing number The speed dial number will be identified in the directory with this name SpeedDial Type AcerVoIP or Standard ISDN select whether this speed dial number is for Voice over IP VoIP or standard ISDN calls Note The AcerVolIP options are displayed only when the voice compression hardware module has been installed in the unit Remote Phone Number the phone number to be called whether this is a standard ISDN call or a voice over IP call Remote Sub Address the extension number if any associated with the remote phone number Remote Voice Port which voice port will ring A B C or Default all AcerRouter 700 Series User Guide 4 3 phones will ring Remote IP Address the remote system s IP address This address is needed for the AcerTouch feature see below It has to be a permanent public IP address assigned to the remote AcerRouter 700 Use AcerTouch enable d
72. mulation program such as HyperTerminal to the AcerRouter Console port The default port settings are 19200 N 8 1 no flow control Step 2 Turn off the AcerRouter then turn it on again In the console window youl see the message Loading firmware Step 3 When you see the message Ready immediately within one second press Control C Step 4 The 700 resets When this is complete the AcerRouter will return all settings to the factory default The password will once again be password Note Keep in mind that anyone can perform this procedure and seriously compromise security in your network Make sure physical access to the AcerRouter is consistent with your security requirements How to Customize the SMART Interface To view or change the your SMART Customization options select Customize User Interface from the menu System Tools Customize User Interfac The first time you connected to SMART you saw the SMART Configuration screen shown below You can display this screen again and change your setup options These options remain in effect until the next time you change them Simple Miuttifunction Access configu Ration Tool Select one or more items to be configured during this management session Basic Internet Access Internet Access with Advanced Configuration Access to from Remote Site e g Branch Office Dial in Access for Off Site Users Share NetWare IPX Resource LI Tusea Frame Relay Network
73. n Profiles the Connection Profile Summary screen appears only if you have existing Connection Profiles Connection Profile Summary New A Internet access ISP Select a Connection Profile Step 7 NEXT DELETE Select New from the pull down menu and click NEXT The Interface Configuration screen appears For example Interface Configuration Select an interface VPN lv Select a Configuration Type Remote Office Dial in Dial out Note If you made more than one selection in the SMART Configuration screen more Configuration Type options may appear Step 8 Step 9 Select VPN as the interface and check Remote Office Dial in Dial out from the list of configuration types Click NEXT to continue The Connection Profile Configuration screen appears Connection Profile Configuration Remote Office Access by VPN Profile Name D o y Call Direction Both y My System Name My System Password Incoming Authentication CHAP or PAP Remote System Name Remote System Password VPN Tunnel NewYork v APPLY and TEST CANCEL ADVANCED Step 10 Enter the following information AcerRouter 700 Series User Guide Profile Name the name that you will use to identify this remote office dial in dial out profile Call Direction the direction of the call in the tunnel If the remote site will be dialing in select Incoming Only If the AcerRo
74. n also be called a bootp proxy server for that reason A router can be configured as a bootp relay agent with up to 5 bootp servers configured Whenever a bootp request is received by the router the packet will be sent to each of the bootp servers Bridge An intelligent multi network interface device that is responsible for forward packets between different interfaces based on data link layer address information When a packet is received its source MAC address will automatically be learned and maintained in the bridging address table At the same time the forwarding decision is made based on its destination MAC address by consulting the bridging address table Bridge Address Table A table containing mapping association between MAC addresses and interfaces in a bridge The table is automatically learned by inspecting each and every packet it sees from each interface and used for packet forward decision making by the bridge See Bridge AcerRouter 700 User Guide B 1 Compression The mechanism to reduce the amount of data traffic sent over the WAN by processing each packet and reduce its size before it is sent out to the WAN and to restore its original content and size when a compressed packet is received from over the WAN This is so as to save network bandwidth which is relatively scarce and expensive Default IP Route An IP route defined in the IP routing table such that when a packet is received for routing if the router c
75. n network then a special entry called the Default IP Route is used This normally is set to a path where another router can be reached that has additional information about other networks not known to the local router such as the interface to the Internet If no match is found and a default IP route is not defined the IP packet is discarded and will go no where An entry for a specific host or network may be added manually This static route is indicated by an S in the Flags field Other flag field entries are H for host and G for gateway Note To delete a static route select it in the routing table and click the Delete button You cannot delete Host or Gateway routes Adding the Default Route or a Static Route To add change the default route or add a static route is as follows Step 1 Click the ADD button in the IP Routing Table screen to display the AcerRouter 700 Series User Guide following screen IP Routing Table O Add Default Route Add Static Route Remote IP Address Remote IP netmask Gateway O IP Address Interface LAN V Hop Count 1 Step 2 Step 3 APPLY CANCEL Enter the following information Add Default Route select if you want to specify a new default route Note that the Remote IP Address and Remote IP netmask fields do not appear if you select this option CAUTION Mis configuring the def
76. nagement is not allowed Another SMART session is active on the PC with the specified address The system only allows one HTTP management session at any given time Parameters Accepted Applied parameter accepted All parameters on the page were acceptable for use by the router SPID1 unspecified This mesage is displayed when SPID Subscription Party Indetification is not configured If you have selected NI 1 DMS 100 or ATTSEE Multipoint as your ISDN switch type then you need to configure both SPID numbers Statistics Cleared The AcerRouter has completed a clear statistics operation on the link selected in the System Status Monitoring Window Syntax error IP address should be xxx xxx xxx xxx An invalid IP address is entered A valid IP address should consist of a set of four three digit numbers Each three digit number should be a number between 0 and 255 inclusive Test successful The Apply and Test operation is successful The extension number shouldn t be all zeros An extension number or a SpeedDial number cannot start with a zero 0 The Internet access time is configured successfully This message is displayed when the Internet access time configuration is accepted by the router The new password does not match the confirmed password The confirmed password entered is not the same as the new password entered during the password operation The new password is the same as the old passw
77. nfiguring for Remote Office Access In order for the local LAN to access a remote LAN you need to configure a conne ction profile for the router on each site the remote router and the local router Note that the remote site does not have to have a Acer Netxus router and may not be configurable by the local administrator In either case make sure the configuration of the AcerRouter 700 matches the requirements of the remote site ISDN Configuration To configuring the ISDN interface for Remote Office connectivity follow these ste ps Step 1 Select Access to from Remote Site in the SMART Configuration screen If you want to share NetWare resources on this connection select Share NetWare IPX Resource also Click NEXT Simple Miuttifunction Access configu Ration Tool Select one or more items to be configured during this management session Basic Internet Access Internet Access with Advanced IP Configuration Access to from Remote Site e g Branch Office Dial in Access for Off Site Users Share NetWare IPX Resource Next KURUL Note The SMART Customization screen displays the very first time you invoke the SMART tool To return to this screen select Customize User Interface from the SMART menu Step 2 If you have already configured your ISDN interface skip to Step 7 Othe rwise configure your ISDN interface now Select ISDN from the menu Configuration WAN Interfaces ISDN Step 3 The following screen
78. ng Regular Voice Calls Using the 700 ou eee eeeeeeees 1 4 Making VoIP Calls Over the Internet eee eeeeeeeeeeeeteeee 1 4 Creating a Virtual Private Network VPN eese 1 5 A Configuration Example 0 ccscsscceseccesseecerteseertecceeees 1 6 SEC ULI OVERVIEW cieri nna si eini 1 7 A Physical Look at the AcerRouter 700 ssssnsensesssessesesssressee 1 7 The connectors on the back ipccsteies c Acct eset et cie 1 7 The LB Dsion he font sceni eae cise EA i 1 8 Chapter 2 Installing the AcerRouter Setting Up a Windows PC for Configuring the AcerRouter 700 2 2 Connecting more Devices through a Hub to the oe 2 4 Chapter 3 Configuring the AcerRouter Internet Access in Five Minutes 0 0 cee ceeeeseceeeceseeeeeeeeneeeaeens 3 1 Using Different Browsers for AcerRouter Configuration 3 1 Logging On heien ieia ri e E E A E E i 3 1 To Enable More Features 3 Ssccvedicefadasantanasgrandeceaneuqnes wonesdase 3 2 Customizing the SMART for Your Specific Needs 3 3 Overview of The SMART Browser Screen secsec 3 4 What is a Connection Profile 0 eee eeeeseeeeereecneeceseeeseeeeneees 3 6 Configuring A Basic Internet Access Profile eee 3 6 Configuring More Internet Access Profiles cee 3 8 Deleting Internet Access Profiles oeer 3 8 Setting Up Internet Access with Advanced Features 3 9 Advanced Setup Options for Internet Access eee 3 11 Configuring for Remote Office ACCESS oo eee
79. nnections that have been activated such as connections to the Internet or to remote offices Status indicates the current state of the interface For the LAN Up means that the in terface is up and functioning Down means that this interface is not connected For IS DN B channels or VPN tunnels if the interface is active the profile name is displaye d NoCall means an ISDN B channel is idle Inactive means the VPN tunnel is not active Xmt Pkts indicates the number of packets that have been transmitted through the in terface Rev Pkts indicates the number of packets that the interface has received AcerRouter 700 Series User Guide 3 5 Err Pkts indicates the number of error bad packets that have been received Disconnect if an interface has been selected highlighted clicking this button will cause the connection to be taken down The LAN interface and the ISDN physical lin e are not affected by this operation Clear resets the selected statistics values to zero What is a Connection Profile To access the Internet you need to apply for an account with an ISP Internet Service Provider who will provide you with the phone number that you need to call as well as your name and password that the ISP will use for authentication purposes You nee d to enter such information into a connection profile in the AcerRouter 700 Like wise a connection profile needs to be created for each dial in user each remote office or
80. nship of the Product under normal use and service Product Defects 2 Any failure of the Product to perform substantially in accordance with product specifications published by Acer Netxus Networking Product Performance This Warranty is in lieu of all other express warranties that might otherwise arise with respect to the Product No individual or organization of whatever form connected to Acer Netxus Networking or not has authority to change or add to this Warranty This Warranty does not apply to any failure of the Product which results from accident abuse misapplication alteration or failure due to attached equipment and Acer Netxus Networking assumes no liability as a consequence of such events under the terms of this Warranty While Acer Netxus Networking has made every effort to provide clear and accurate technical information about the application of the Product Acer Netxus Networking assumes no liability for any event arising out of the use of this technical information INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY MALFUNCTION DESIGN DEFECT OR OTHERWISE WITH RESPECT TO BREACH OF THIS WARRANTY OR ANY OTHER EXPRESS OR IMPLIED WARRANTY ARE NOT THE RESPONSIBILITY OF ACER NETXUS NETWORKING AND ARE HEREBY EXCLUDED BOTH FOR PROPERTY AND FOR PERSONAL INJURY DAMAGE 2 PERIOD OF WARRANTY COVERAGE The period of coverage is two 2 years from the date the equipment is purchased There shall be no warranty after expirat
81. nterface 3 telephone adapter ports 1 DB 9 RS 232 asynchronous auxiliary port LEDs to show the status of power Ethernet ISDN B channels and telephone adapter ports Bridging Transparent bridging IP IPX IP RFC 791 UDP RFC 768 TCP RFC 793 IPX Novell RIP RFC 1058 RIP2 RFC 1722 IPX RIP IPX SAP Point to Point Protocols PPP RFC 1144 1332 1334 1471 1552 1618 1638 1661 1877 1962 1973 1974 1990 PPP Multilink RFC 1990 Multimedia IP Multicasting RFC 1112 Security VPN L2TP Layer 2 Tunneling Protocol VPN DES PPP PAP CHAP ECP Others ISDN Q 931 921 supporting major switch types including 5ESS multi point and Point to Point National ISDN 1 DMS 100 ETSI Euro ISDN INS NET64 Japan plus others IP IPX spoofing Telnet RFC 854 DHCP RFC 2131 Voice Compression G 723 1 compliant ITU Q 932 related supplemental services 1 Extension number for each port allowing outside users to call each extension AcerRouter 700 User Guide A 1 directly 2 Intercom between extensions 3 Voice sub addressing at the S T interface Operating Environment Temperature 32 104 F 0 40 C Altitude 0 14 500 ft 0 4 400 m Relative Humidity 0 90 Electrical Specifications External power supply Power Consumption 15 Watts Weight 2 Ibs 0 9 Kg Dimensions Height 1 5 in 4 0 cm Width 9 8 in 25 0 c
82. o B Channels Only When Needed The 700 will initiate a conne ction with one B channel and bring up the other B channel only if the traffic increases to a point when more bandwidth is needed Always two B Channels The 700 will always establish both B channels to access the Internet Link Usage options do not appear if the ISDN switch type your selected is Permanent 64K or Permanent 128K Availability of multiple B channels de pends on your subscription options with your ISP Using an additional B channel may mean additional cost both from your ISP and the phone company AcerRouter 700 Series User Guide AcerRouter 700 Series User Guide Idle Timeout the number of seconds of inactivity over the connection When this value is reached the AcerRouter 700 will disconnect the call You can set the idle timeout from 0 to 3600 seconds The default setting is 120 seconds If you select 0 the connection will never time out This option is not available if your selected switch type is Permanent 64K or Pe rmanent 128K Step 5 Click OK to return to the previous screen Step 6 Click APPLY and TEST Note When you click APPLY and TEST the AcerRouter 700 attempts to place a call to your Internet Service Provider and log in Watch the Message window for any messages After the test is successful the AcerRouter 700 will disconnect from your ISP If it is not successful make any necessary changes based on progress messages that appear in the messa
83. of Network Components Step 9 Click Properties and check the settings in each of the TCP IP Properties TCP IP Properties Tabs IP Address Tab shown Step 10 AcerRouter 700 Series User Guide window TCPAP Proposities Bindings Tab both Client for Microsoft Networks and File and printer sharing for Microsoft Networks should be selected Gateway Tab All fields should be blank DNS Configuration Tab Disable DNS should be selected IP Address Tab Obtain IP address automatically should be selected With the AcerRouter connected to the LAN and powered on reboot the PC After the PC is re booted you should be ready to configure the AcerRouter See Chapter 3 2 3 Connecting more Devices through a Hub to the 700 The AcerRouter 700 provides 4 repeater hub ports to allow up to 4 PCs or Workstations to be connected to it directly If you want to connect more devices you can connect an external hub to LAN port 1 al gt Connect to Port 1 and set Uplink switch to Uplink p tla s fi Z Z F Plug this end into any port of a 10Base T repeater hub The uplink switch is used to set LAN port 1 as an uplink port To set the uplink switch Step 1 Plug one end of a 10Base T LAN cable into Port 1 of the AcerRouter 700 and the other end of the 10Base T cable into any 10Base T LAN port ona hub Step 2 Turn the AcerRouter 700 over and locate a small rectangular hole in the bottom of
84. only Step 6 Click OK to return to the previous screen Deleting Dial in User Profiles To delete a Connection Profile Step 1 Select Connection Profiles from the SMART menu Configuration Connection Profiles AcerRouter 700 Series User Guide 3 27 8 The Connection Profile Summary screen appears Connection Profile Summary New A s Remote Dial in out yabu Select a Connection Profile a Step 2 NEXT DELETE Highlight the entry in the list you want to delete and click DELETE AcerRouter 700 Series User Guide Setting the System Time The AcerRouter 700 maintains a real time clock which is automatically set to the local time of the management PC the first time a connection is made to SMART To modify the 700 clock follow the steps below The time is used to provide timestamps for Connection Log and System Log entries It is also used for determining Internet access restrictions see the section Setting In ternet Access Time Restrictions below Since the AcerRouter does not contain a backup battery for the real time clock the time will not be maintained across system resets or power cycles Therefore after a re set or power cycle the clock will not be correct To set the clock once again bring up the System Time Setting screen in SMART and adjust the time accordingly Note that the timezone and daylight savings time indicator are saved across power cycles Note The System Time men
85. ord The new password is the same as the old password The password has been changed 0 Series User Guide 7 5 The new password is configured Your new password will take effect the next time you logon The port number should be 1 65535 The port number entered in a filter rule should be in the range of 1 to 65535 The profile name is used by another profile A duplicated profile name is entered Profile names must be unique There is an active window monitoring the system status on XXX XXX XXX XXX A system status monitoring window is opened on the PC with the indicated IP address XXX XXX XXX XXX Only one system status monitoring window is allowed at a given time The specified tunnel is incoming only A tunnel profile defined as Incoming Only cannot be used in an outgoing VPN profile The SpeedDial number should start with a non zero number An extension number or a SpeedDial number cannot start with a zero 0 The system is disconnecting A disconnect button is pressed while the system is in the process of disconnecting an active modem link The system time has been configured successfully The AcerRouter time has been configured successfully The user name already exists Please change the user name A duplicate user name is entered Dial In user names must be unique Tunnel does not exist This message is displayed when an attempt is made to delete a non existent tunnel Val
86. ort on the AcerRouter 700 Step 2 Connect PCs Workstations or a hub to the AcerRouter s Ethernet ports If you are connecting a hub see Connecting more devices through a Hub to the AcerRouter 700 later in this chapter Step 3 Connect the power supply pack to an electrical outlet and the AcerRouter 700 When everything is connected turn on the power switch Uplink LAN 1 LAN2 LAN 3 LAN4 Figure 2 1 AcerRouter 700 Connectors 2 1 Setting Up a Windows PC for Configuring the AcerRouter 700 This section describes the configuration required by LAN attached PCs which communicate with the AcerRouter 700 either to configure the 700 or for network access These PCs must have an Ethernet interface installed properly be connected to the AcerRouter either directly or through an external repeater hub and have TCP IP installed and configured to obtain an IP address through a DHCP server Directly connect a Windows 95 98 PC to the AcerRouter If TCP IP is not already installed follow the steps below for its installation Note Any TCP IP capable workstation can be used to communicate with or through the AcerRouter 700 To configure other types of workstations please consult the manufacturer s documentation Step 1 Connect your PC to one of the AcerRouter 700 Ethernet ports If you connect to LAN port 1 make sur
87. orts two types of voice calls through telephones connected to its voice ports Conventional calls can be placed by simply dialing a standard telephone number Such a call will occupy a single ISDN B channel for its duration and will incur the same kind of charges as any other regular phone call You may also use facsimile devices in this manner ISDN N S gt IFN Phones connected 2 Network to AcerRouter 700 1 PSTN gt Network AcerRouter 700 Figure 1 4 Placing Conventional Telephone Calls over ISDN Making AcerVolp Calls Over the Internet When equipped with the optional AcerVolp hardware installed the AcerRouter 700 is also capable of establishing free long distance voice calls to other similarly equipped AcerRouter 700 telephones through the Internet This type of call is termed a AcerVolp call which is triggered when the user dials a number that had been configured in the AcerRouter 700 as a AcerVoIp number The AcerRouter 700 also uses Acer Netxus proprietary StarTouch feature to signal the remote site to connect to the Internet Phones connected JEN The z EN id to AcerRouter 700 1 Internet ee eines Kao to AcerRouter 700 2 AcerRouter 700 a AcerRouter 700 Figure 1 5 VolP AcerVolp Call If the destination cannot be reached through the Internet based on the configuration the AcerRouter determines if the call should be re routed through the conventional PSTN network whic
88. pabilities of the re mote site Using an additional B channel may mean additional cost The same phone number will be used for both channels Make sure the ISDN subscription specifies a hunt group for the two ISDN B channels Enable IP select Yes to enable IP routing over a connection using this profile Enable IPX select Yes to enable IPX routing over a connection using this profile Remote IPX Network Number sets the IPX network number on the re mote workstation Leave this field blank if you want the AcerRouter 700 to automatically assign the IPX network number Enable Encryption select Yes if you want to use DES encryption If you enable DES encryption you must enter a DES Encryption key DES Encryption key the DES encryption key to be used by other syste ms to establish contact with your system This must be a a hexadecimal nu mber with up to 40 or 56 bits 10 to 14 digits Note For security reasons encryption options only appear if your connected to the AcerRouter 700 over a local LAN Step 2 Click OK to return to the previous screen Step 3 If advanced configuration is required for the operation on the ISDN and its loadsharing capabilities then click Multilink Step 4 Alternatively click OK to return to the previous screen 6 AcerRouter 700 Series User Guide Step5 Click APPLY and TEST Connection Profile Configuration Remote Office Access by ISDN ISDN Link Usage Two B channels only when neede
89. per utilization threshold determines when the AcerRouter will activate the second B channel Lower utilization threshold determines when the AcerRouter will drop the second B channel call Optional 2nd Multilink Remote Phone Number required if the remote site requires two separate numbers for dial in access Optional 2nd Multilink Caller ID Number if the user wants to authen ticate a second Multilink channel using Caller ID One B channel only Click OK to return to the previous screen AcerRouter 700 Series User Guide AcerRouter 700 Series User Guide Deleting Remote Office Access Profiles To delete a Connection Profile Step 1 Select Connection Profiles from the SMART menu Configuration Connection Profiles The following screen appears Connection Profile Summary New A Remote dial in out tofu Select a Connection Profile NEXT DELETE Step 2 Highlight the entry in the list you want to delete and click DELETE 3 21 3 22 Setting Up Dial in User Accounts If you selected Dial in Access for Off Site Users from the SMART Customization screen follow the steps in this section to set up the AcerRouter 700 to allow dial in access from remote users ISDN Step 1 Configuration Select Dial in Access for Off Site Users in the SMART Customization screen If you want to share NetWare resources on this connection select Share NetWare IPX Resource also Click NEXT
90. plays Command gt For more information about the CLI see the CLI User s Guide located on your Acer Netxus CD ROM AcerRouter 700 Series User Guide 6 15 6 16 AcerRouter 700 Series User Guide Chapter 7 Messages This chapter lists messages you may see in the AcerRouter 700 SMART message window System Messages Account name and or password not accepted User name or password failed authentication by the ISP or the remote site Address already in use A Static Route addition specifies a destination already defined Before creating a new profile you must first configure the VPN tunnel At least one VPN tunnel is required before you can configure any VPN profiles Browser passing command failed Please try again A transient error occurred during the communication between the browser PC and the router Re try the operation Call operation in progress Request ignored An Apply and Test or Connect is pressed when a call is already connected or the modem is in use Cannot perform operation Port or profile is currently disabled An outgoing call was attempted on a port or profile that is disabled Can t disconnect LAN This message is displayed when disconnected button is pressed for the LAN interface Clear system configuration and restart please wait This message is displayed when router is in the process of clearing all system configuration and then resetting Connection successfu
91. provided by your phone company AcerRouter 700 Series User Guide For all other switch types no additional SPID information is required If your switch type is Permanent 64K or Permanent 128K no additional information is required Step 5 Select APPLY to add the connection profile to the AcerRouter 700 s database or select ADVANCED for more options and proceed to the next section The following ISDN Port Configuration options appear when you click the Advance d button on the previous screen Port Configuration ISDN Incoming Sub Address G Ignore Sub Address if any Options O Require Sub Address for Data Calls Sub Address This selection tells the AcerRouter 700 if it requires to validate an incoming data call by examining the ISDN sub address associated with that call Step 6 Set the following parameters Ignore Sub Address if any For an incoming data call if you want to ign ore the called party sub address Require Sub Address for Data Calls If you require and incoming data call to contain the called party sub address party or extension number to accept an incoming call Sub Address Enter the sub address for the call to be accepted Step 7 Click OK Note For the sub address to operate correctly all entries for any type of conn ection profile Single dial in user and office to office must all be configured for sub address operation Configuring a Dial in User Profile Step 1 Select Connection Pro
92. ress of the AcerRouter 700 followed by hitting the return key http 192 168 168 230 Internet Explorer 4 x and 5 x In the Address box where you normally enter the URL address enter the default private IP address of the AcerRouter 700 followed by hitting the return key http 192 168 168 230 Logging On After entering the default IP address as described above a password prompt screen 3 1 will ask you to log on If you are logging on for the first time you should accept the Simple Miuittifunction Access configu Ration Tool Please enter your password pok Log On Q Check here to install additional features Forget your password See the User s Guide for instructions factory default password which is password The password is always displayed as a string of asterisks Clicking the Log On button will begin a AcerRouter 700 S imple Multifunction Access configuRation Tool SMART session The next time you log in even if you have modified the password the default password password will still be used as the default You need to change it to the correct password before you will be let in No matter what password you use each character will always be displayed in the logon prompt as a If you forget the password you need to follow steps described in chapter 5 to be able to log on The AcerRouter 700 comes with a basic feature set installed If you have purchased ad
93. rotocol for utilizing multiple connections for one single communication Each connection can be an async modem connection a PPP leased line a frame relay DLCI or an ISDN B channel connection Most common multilink applications are as follows 1 back up when the primary PPP connection such as based on frame relay or leased line is down a secondary back up ISDN or modem connection will be set up automatically to take over the communication 2 load sharing over the 2 ISDN B channels to allow data to be communicated over two ISDN B channels simultaneously in order to achieve higher combined data throughput 3 overflow when the traffic load on a primary B channel connection exceeds a certain predefined threshold a secondary ISDN connection will be set up automatically until the traffic load falls below the low threshold for some duration Ping A utility that can be used to send an echo packet to a remote device expecting the same packet to be echoed back if the destination and the network are functioning properly This is often used to check if a remote device is reachable or not and what the round trip delay is Some variation of the utility also provide detailed routing information such as which intermediate routers the echo packet has to go through so that if the packet does not come back the break in the path can easily be identified PPP Point To Point Protocol one that is frequently used in leased line dial up or ISDN
94. rt to access the In ternet However it is required that these devices have also been configured to obtain IP addresses automatically similar to setting up a PC for configuring the AcerRouter as described in Chapter 2 Users may need to re boot their computers in order to obtain the DNS information obtained during the APPLY and TEST operation The procedure you just followed configures the first ISP account If you want to con figure more ISP accounts from the SMART menu select Configuration Profiles T hen the following screen will show Interface Configuration Select an interface ISDN lv Internet Access O Remote Office Dial in Dial out You need to select ISDN as the interface and then Internet Access from the list of configuration types shown Select a Configuration Type AcerRouter 700 Series User Guide 3 7 Note The Configuration Types which appear on the above screen may appear differently depending upon the boxes you selected from the SMART Customization S creen Configuring More Internet Access Profiles Step 1 If you want to add additional Internet access connection profiles you need to select Connection Profiles from the SMART Menu Configuration Connection Profiles Then the following screen will show Connection Profile Summary New A Internet access ISP Select a Connection Profile NEXT DELETE You should highlight New in the list and then click NEXT which wil
95. signed by ISP LAN Interface Public IP address Private IP address Public computers Private on your public workstations on LAN your LAN Public IP Netmask the network mask for the public network address on your LAN Private IP Address the private IP address for the LAN interface on the A cerRouter 700 The default private IP address is 192 168 168 230 If you want to create your own private network through other AcerRouters with remote offices you need to make sure that each AcerRouter 7000n each LAN is assigned a unique private IP network address However please note that once you change the private IP address such as from the default of 192 168 168 230 to 192 168 167 230 either from the browser or through a telnet session which is based on the IP address the device from which you operate will no longer be able to communicate with your AcerRouter To reconnect you need to restart your device This is so that your device will re acquire the IP address from the AcerRouter based on the new private IP address and then your device can again communcaite with your AcerRouter For the same reason all devices on the LAN need to be restarted before they can access the Internet again Private IP Netmask the network mask for your private network Its valu e is 255 255 255 0 and cannot be changed When a AcerRouter connects to the ISP it will automatically be assigned the IP addre
96. sing Hyperterminal Error File Invalid The firmware file entered is either missing or invalid Fail to disconnect Link is unconfigured An attempt was mad to Disconnect an unconfigured interface Link is Disconnected This message is displayed after disconnecting modem link operation is completed Link is already disconnected AcerRouter 700 Series User Guide This message is displayed when an attempt is made to disconnect an inactive modem port Interface is not available An invalid interface type was specified during an IP filter configuration Invalid Filter IP Address This message is displayed when an IP address with a syntax error is entered An IP address should be a set of four three digit numbers Each three digit number should be between 0 and 255 inclusive For example a correct IP address is 192 168 100 2 Invalid Filter Name This message is displayed when the entry for filter name is empty or not acceptable Invalid tunnel name This message is displayed when a tunnel name entry is empty or not acceptable Invalid tunnel remote IP Address This message is displayed when an IP address with syntax error is entered in a tunnel configuration An IP address should be a set of four three digit numbers Each three digit number should be between 0 and 255 inclusive Invalid tunnel remote system name Each tunnel configuration requires a remote system name for authentication If a remo
97. site for information about new versions and new features that have become available Both types of system upgrade can be performed through the SMART System Upgrade option as follows Step 1 Select System Upgrade from the menu System Tools System Upgrade The following screen is displayed System Upgrade MAC Address 00 60 20 18 00 24 Upgrade Feature Key Upgrade Firmware path and file name Browse Step 2 To update the AcerRouter software download the software from Acer Nexus s web site and install the software in your local environment first then from the above screen enter a path or filename e g a P18v413 sig or click Browse to select a path to the software Next Click the Upgrade button below the file name and follow the onscreen instructions The new firmware will begin loading across the network After the operation is complete be sure to reset the system to have the new firmware take effect Step 3 To enable new features on the AcerRouter enter the Upgrade Feature Key AcerRouter 700 Series User Guide supplied by your Acer Nexus distributor which is an alphanumeric feature key Click the Upgrade button and follow the onscreen instructions Step 4 Click the Upgrade button below the Feature Key and follow the onscreen instructions How to Save or Clear Configuration Changes Every 30 minutes the AcerRouter 700 automatically saves configuration changes that are unsaved You can use
98. source on the SMART Configuration screen Step 1 Enter the following information Caller ID Authen select Yes if you want the AcerRouter 700 to check the caller ID before accepting the call This service may require a special agre ement with your ISDN service provider Caller ID Number if you enabled Caller ID Authentication enter the expe cted Caller ID Number in this field STAC Compression allows outgoing data to be compressed to achieve higher throughput and compressed incoming data to be recognized The ability to use compression depends on the capabilities of the ISP 3 25 Idle Timeout the number of seconds of inactivity over the connection When this value is reached the AcerRouter 700 will disconnect the call You can set the idle timeout from 0 to 3600 seconds The default setting is 120 seconds If you select 0 the connection will never time out ISDN Link Usage determines how the AcerRouter 700 utilizes the two B channels in your ISDN connection Options are One B Channel Only the AcerRouter 700 will only use one B channel regardless of the traffic Two B Channels Only When Needed the AcerRouter 700 will initiate a connection with one B channel and only bring up the other B channel if the traffic increases beyond the capacity of the first B channel Always two B Channels the AcerRouter 700 will always use both B channels regardless of traffic Note Availability of multiple B channels depends on the ca
99. ss for a primary Domain Name Server DNS as well as the IP address for a secondary DNS Alternatively the user can decide that the y want to assign their own DNS IP addresses Primary DNS IP Address the IP address of the primary Domain Name S erver DNS If properly configured when a device reboots and acquires the IP address from the AcerRouter the IP addresses of both the primary and the secondary DNS server will be provided to requesting client workstations Secondary DNS IP Address the IP address of the secondary domain n ame server DHCP this enables or disables the AcerRouter s Dynamic Host Configu ration Protocol DHCP feature If you want the AcerRouter 700 to act as a DHCP server and assigns private IP addresses to any requesting DHCP client make sure DHCP is enabled When enabled the AcerRouter 700 will provide an IP address network mask gateway address the AcerRou ter 700 s private IP address and DNS addresses to any workstations on the local area network that are configured as a DHCP client AcerRouter 700 Series User Guide Step 3 AcerRouter 700 Series User Guide Devices on your network that are configured with public IP addresses are not DHCP clients Therefore you need to assign their IP addresses ne twork mask default gateway s IP address primary and secondary DNS IP addresses manually Click APPLY to confirm the configuration and return to the main configu ration screen 3 13 3 14 Co
100. ss the Internet The corresponding translated packet rules are 1 remote devices with ANY IP address port number are disallowed to communicate with the local web server identified by its IP address and the HTTP port number over my Internet connection 2 remote devices with the range of IP addresses in the manufacturing department and any port number are disallowed to communicate with any IP address port number over my Internet connection Adding Editing Deleting a Packet Rule To add a new packet rule or to edit an existing one select IP Filter from the SMART AcerRouter 700 Series User Guide menu All IP packets for this profile ISP V will be sent O discarded except for those matching one or more of the following rules Filtering Configuration Incorrect configuration may cause undesireable behavior Please refer to the user manual for more details Warning Clicking the round button above changes the setting and takes effect immediately AcerRouter 700 Series User Guide Select to Rule Rule Local IP Local Remote IP Remote Edit Number Name Address es Port s Address es Port s O 1 FTPin 192 168 168 22 21 Any Any O 2 HTTPout Any 80 Any Any 3 Manuf 192 168 168 110 Any Any Any O 192 168 168 134 Add Delete Edit Configuration IP Filter Step 1 From the Filtering Configuration screen select the WAN profi
101. te system name is not provided or is invalid this message will be displayed Invalid tunnel parameters This message is displayed if one or more tunnel profile parameters are invalid IP Address is invalid The IP address entered as the AcerRouter s public or private address was not valid Not a static route The message is displayed when attempt to delete a non static route in the IP Routing Table Only Static Routes may be deleted Management session time out The message is displayed when HTTP management session is idle for more than the default time out of 10 minutes or the configured time out Phone number limits characters to 0123456789 0 An invalid character has been entered in the phone number field The acceptable Wom om onm phone number characters are numbers from 0 to 9 and the characters 5 wow 0 Series User Guide 7 3 Phone number or data service type seems to be incorrect The call has been answered but the data conversation is not correct Phone number or data service type seems to be incorrect After an Apply and Test button is pressed the AcerRouter detected a problem with either the configured remote phone number or the ISDN data service type 56K or 64K B channel data rate Phone number seems to be incorrect A modem call has been answered but the peer does not speak PPP Phone number up to 30 limit characters to 123456789 The ISDN phone num
102. the case Set the switch to the Uplink position See Figure 2 2 QO A Back tt e r Bottom of AcerRouter 700 Uplink Normal Od Front a Figure 2 2 Uplink Switch 2 4 AcerRouter 700 Series User Guide Chapter 3 Configuring the AcerRouter 700 Once you have completed the installation stage and have configured PC as described in chapter two you are ready to configure the AcerRouter 700 for actual applications This chapter describes how to configure your AcerRouter for basic Internet access as well as for the following configurations e To set up Internet access with advanced features e To configure remote office access profiles e To configure dial in user profiles e Set the system time e Configure Internet access time restrictions Internet Access in Five Minutes AcerRouter 700 Series User Guide In the following sections you will be shown how to configure the AcerRouter 700 for basic Internet access in less than five minutes using the web browser based Simple M ultifunction Access configuRation Tool SMART Using Different Browsers for AcerRouter Configu ration To configure your AcerRouter 700 you can use popular browsers such as Netscape 4 x and Internet Explorer 4 x and 5 x The following describes after each browser is brought up how to use it to start the SMART interface Netscape Navigator 4 x In the Location box where you normally enter the URL address enter the default private IP add
103. ts To Configure Advanced IP Settings Note This option is not available if you selected Basic Internet Access only from the SMART Customization screen Unless you have working experience with networking and protocols we recommend that you do not change any of the default settings Step 1 Select IP from the Menu AcerRouter 700 Series User Guide 6 9 Configuration Advanced Features IP System IP Configuration Optional Public IP Address Optional Public IP netmask i l Private IP Address 192 168 168 230 Private IP Netmask 255 255 255 0 Primary DNS IP Address Secondary DNS IP address DHCP Enable Disable IP RIP Active W APPLY IP Routing Table Step 2 Enter the following information Note To install public servers on your network e g Web or ftp servers you need to apply for an IP address for each server plus one for the LAN port of the AcerRouter 700 All these public IP addresses have to belong to the same IP network Public IP Address the public IP address for the LAN interface on the AcerRouter E Internet D gt i Modem Interface IP address usually assigned by ISP LAN Interface Public IP address Private IP address Public computers Private on your public workstations on network your private network Public IP Netmask the
104. u choice will not be shown if only Basic Internet A ccess was selected in the SMART Configuration screen To view or change the system time settings select System Time from the menu Configuration Advanced System Tim The following screen displays System Time Setting Current Router Time 04 13 99 16 20 09 and Time Zone GMT 8 Daylight Saving Time Proposed Router Time 04 13 99 16 20 09 M Daylight Savings Time Select to Change the Time Zone for the Router Location GMT 08 00 Pacific Time US amp Canada Tijuana v Step 1 Select the Time Zone of the router location from the selections in the drop down list if needed Step 2 Check the Daylight Savings Time box if appropriate Note that the setting for Daylight Savings Time does not change automatically Setting the system time between Standard Time and Daylight Savings Time must be done manually Step 3 Click Apply The AcerRouter time and Time Zone is now reflected in the Current Router Time box Setting Internet Access Time Restrictions For cost security and efficiency reasons you may want to adjust the times when the AcerRouter will be allowed to automatically connect to the Internet A simple setup AcerRouter 700 Series User Guide 3 29 screen is used to enter the days of the week and the hours of the day during which Inte met access is allowed The AcerRouter will not connect to the Internet outside of the configured ti
105. ue for idle time is invalid choose between 0 3600 The value for the idle time parameter was entered incorrectly The correct values are 0 if no idle timeout is desired or one to 3600 indicating the number of seconds since the link has not carried any data traffic before it is automatically disconnected Voice port A extension number unspecified An extension number for voice port A is required It can be any number up to eight digit decimal numbers The number cannot be the same as any other voice port or AcerRouter 700 Series User Guide Series User Guide SpeedDial extension Connection Log Messages These messages inform you of the time and date associated with an ISDN connect or disconnect event mm dd yy hh mm ss n Connected Disconnected Embedded HTTP Server Messages These are messages which the HTTP Browser will generate should problems occur during configuration Their appearance may differ from browser to browser HTTP 1 0 404 File Not Found The server has not found anything matching the Request URI No indication is given of whether the condition is temporary or permanent HTTP 1 0 500 Internal Server Error The server encountered an unexpected condition which prevented it from fulfilling the request 7 7 7 8 AcerRouter 700 Series User Guide Appendix A AcerRouter 700 Specifications Hardware Configuration 4RJ 45 10Base T IEEE 802 3 Ethernet repeater hub ports 1 RJ 45 ISDN U or S T BRI i
106. uter 700 will be dialing out to the remote site select Outgoing Only Select Both if either side can initiate the connection The default setting is Both 6 3 Note If you set Call Direction to Incoming Only the My System Name and My System Password fields do not display If you set Call Direction to Outgoing Only the Remote System Name and Remote System Password fields do not display Note My System Name the name that the remote system will use to recognize your network My System Password the password the remote system will use to authenticate your system Make sure the VPN Connection Profile at the remote site is configured with your System Name and System Password Step 11 Remote System Name the name of the remote network that is dialing in Remote System Password the password that your AcerRouter 700 will expect to see from the remote system VPN Tunnel the VPN Tunnel set up earlier you will use for this profile This is one of the tunnel configurations set up earlier Click APPLY and TEST when you are done or select Advanced to enter advanced options Advanced Options for VPN Profiles Note The IPX options shown in this screen only appear if you selected Share NetWare IPX Resource on the SMART Configuration screen Connection Profile Configuration Remote Office Access by VPN Enable IP Yes O No Optional Remote IP Address Optional Remote IP Netmask Enable IPX Yes O No
107. ved Voice Port A B or C extension Number this is a 1 8 digit number In the example shown below extension 11 22 and 33 have been assigned to port A B and C respectively An extension number must be entered for each voice port However the use of a number beginning with a zero is not allowed Port Configuration Voice Adapter ISDN B1 directory number When a voice call is received on B1 A call will ring ISDN B2 Directory Number When a voice call is received on B1 A call will ring Voice port A extension number Voice port B extension number Voice port C extension number D Ring Phone s vi IV Voice port A V Voice port B V Voice port C COl Ring Phone s vi Iv Voice port A V Voice port B J Voice port C CE 22 B3 AcerRouter 700 Series User Guide Configuring AcerVolIP and Speed Dial Numbers This section describes the steps necessary to configure your 700 for speed dialing numbers for both AcerVoIP and standard ISDN voice calls Step 1 Select SpeedDial Table from the menu Configuration SpeedDial Table Step 2 From the following SpeedDial Summary screen select either an existing SpeedDial number or New to add a new SpeedDial number Then click Next SpeedDial Table Entry Configuration AcerRouter SpeedDial Telephone Access SpeedDial Number Name SpeedDial Type Q AcerVoIP O Standard ISDN Remote Phone Number Re
108. will commence beginning with a PPP authentication exchange AcerRouter 700 Series User Guide Similarly when a remote site requests the creation of a tunnel the AcerRouter 700 will search for an appropriate tunnel profile matching the setup request Once the tunnel is established the remote site will initiate a user session to flow through that tunnel and the AcerRouter 700 will search for a matching VPN Connection Profile matching the request Once found the AcerRouter 700 will use the information in the matched profile to authenticate the incoming call after which data transfer can begin Tunnels allow IP IPX and Bridging traffic to flow across IP networks including NetBIOS information for Windows networking encapsulated within IP or IPX packets Therefore all resources and applications on the remote LAN become available to the local site User sessions through tunnels may specify DES encryption to assure privacy The use of the various levels of encryption within a AcerRouter 700 is subject to export control regulations A Configuration Example i The i Internet Your LAN 1 Web Server Public 206 112 113 xxx Private a 192 168 168 xxx ISDN Your LAN 2 Private hh 192 168 170 xxx AcerRouter 700 Private 192 168 168 230 Public 206 112 113 6 AcerRouter 700 Private 192 168 170 230 Figure 1 7 Connecting Two Private Networks with Internet Access In Figure 1 7
109. within the last 30 minutes unless you manually save the configuration see the previous section All saved configuration changes are restored after the system re initializes How to Change My SMART Password After you start using the AcerRouter you should change the factory default SMART password as follows Step 1 Select Change Password from the menu System Tools Change Password The following screen displays Password Configuration Current Password New Password Confirm Password Forget your password see the User s Guide for instructions SUBMIT Step 2 Enter the following information Current Password the current password for the AcerRouter New Password the new password for the AcerRouter Confirm Password the new password for the AcerRouter entered again for confirmation Note If you are changing the password for the first time the Current Password is password Step 3 Click Submit What if Forget the Password If you forget the SMART password the only way to recover is clear the entire configuration and return the unit to its original state as shipped from the factory Unfortunately this means that you have to re enter all of your configuration data AcerRouter 700 Series User Guide To clear the configuration and restore the password to the default follow these steps Step 1 Using the supplied Null Modem Cable connect a console or a PC running a terminal e

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