Home

Acer 5910 User's Manual

1. 28 Chapter 1 Removing the Memory Modules 1 Push out the latches on both sides of the exterior DIMM slot DM1 2 Remove the memory module from its slot 3 Repeat steps 1 and 2 to remove the second memory module Removing the WLAN Board 1 Peel off the end of the bar code tape securing the WLAN antennas d Chapter 1 29 30 2 Disconnect the antennas from the WLAN board then move them away from the board 3 Remove the screws securing the WLAN board M2 x L4 BZN NYLOK 1 6 kgf cm 15 4 Remove the WLAN board from its slot MINI1 Chapter 1 Removing and Dismantling the HDD Assembly 1 Partly peel off the mylar tape 1 and use it to pull the HDD assembly from its connector 2 SATA1 2 Remove the HDD assembly from the main unit 3 Remove the screws on the HDD module shielding Chapter 1 31 4 Remove the HDD module from its shielding Removing and Dismantling the ODD Assembly 1 Remove the screw securing the ODD assembly to the main unit 2 Use a plastic flat screwdriver to push the ODD assembly out of the main unit then slide it out of its bay 32 Chapter 1 3 Detach the ODD bracket by removing the screws that secure it to the ODD module M2 x L3 BZN NYLOK 1 6 kgf cm 15 Removing the Cooling Fan 1 Disconnect the fan cable from its system board connector FAN1 2 M2 x L4 BZN NYLOK 1 6 kgf cm 15
2. M2 5 x L6 BZN NYLOK 2 Black C3 kgf cm 15 M2 x L4 BZN NYLOK 3 Black 1 6 kgf cm 15 5 Pry the upper case from its lower case latches to remove it 44 Chapter 1 Removing the Power FPC Cable QO Remove the power FPC cable from the upper case Removing the Speaker 1 Remove the screws securing the speaker M2 x L4 BZN NYLOK 3 Black 4 6 kgf cm 15 M2 X L2 NI 3 Silver 1 6 kgf cm 15 2 Remove the speaker from the lower case Chapter 1 45 Removing the E key Board 1 Disconnect the E key board cable E_KEY1 2 Remove the screws securing the E key board 46 Chapter 1 Removing the Launch Board 1 Remove the screws securing the launch board Me AEAN OK 1 6 kgf em 15 2 Remove the launch board from the upper case Removing the Touchpad Board 1 Remove the screws securing the touchpad board bracket MEC EBANK 1 6 kgf om 15 Chapter 1 47 48 2 3 4 Detach the touchpad FPC cable from the upper case adhesive tape Chapter 1 5 Carefully pry loose the touchpad board from the upper case to detach it CAUTION The touchpad board is glued to the upper case Remove the touchpad board only if it is defective Removing the Modem Board 1 Disconnect the Bluetooth cable from its system board connector BLUE1 2 Peel off the tape protecting the Bluetooth and modem cables Chapter
3. Memory related Symptom Memory count size appears different from Run the Setup Utility then press F9 to load the system actual size defaults DIMM System board Audio related Symptoms In Windows multimedia programs no Audio driver sound comes from the computer Speaker System board Internal speakers emit noise or emit no Speaker sound System board Power Management related Symptoms The system will not enter hibernation mode Check the system hibernation settings Press the key then select ePower Management from the Empowering Technology interface Keyboard if control is from the keyboard Hard disk drive System board The system will not enter hibernation mode Press Fn 0 and see if the computer enters hibernation and emits four short beeps every minute mode Check the system hibernation settings Press the e key then select ePower Management from the Empowering Technology interface Touchpad Keyboard Hard disk drive System board The system does not enter standby mode Check the system hibernation settings Press the e key after closing the notebook lid then select ePower Management from the Empowering Technology interface System board The system will not leave hibernation Hard disk drive mode System board The system doesn t resume from standby System board mode after opening the LCD Battery fuel gauge in Windows doesn t go Remove the battery pack and let it cool for two hour
4. technologies 2 Acer PureZone audio technology for crisp uninterrupted voice communication QO Multiple network connection options WLAN via Acer InviLink 802 11b g Wi Fi CERTIFIED solution Acer SignalUp compatible WPAN via Bluetooth 2 0 EDR Enhanced Data Rate interface 2 LAN via a Gigabit Ethernet port Wake on LAN ready 56K ITU V 92 MDC 1 5 modem PTT approved Wake on Ring ready Keyboard and special keys QO C88 89 93 key keyboard with international language support Embedded numeric keypad 2 Inverted T cursor keys 12 function keys Windows key independent US and Euro dollar sign keys and hotkey controls Seamless touchpad pointing device with 4 way scroll button 2 5mm minimum key travel Acer MediaTouch keys play pause stop previous next and record keys QO Easy launch keys WLAN Internet email Bluetooth Acer Empowering and Acer Arcade I O interface QO Front panel ports 2 Line in 2 Microphone in Headphone with S PDIF support 5 in 1 card reader slot Rear panel DC in jack for the AC adapter 2 Chapter 1 m U U Left panel ports Kensington lock Ethernet RJ 45 DVI D VGA external monitor S video TV out USB 2 0 2x IEEE 1394 ExpressCard 54 slot Right panel ports USB 2 0 2x 2 Modem RJ 11 Infrared port Y YPY Y PYP YYYY Status indicators U E E E E Power status Battery charge level HDD activity Num Lock Caps Lock Pow
5. USB 1394 CD ROM Boot Up support PC Card Standard 1995 PCMCIA 3 0 Compliant Device IrDA 1 0 Support Intel HD Audio WfM 2 0 Preboot Execution Environment PXE 2 1 E Boot Integrity Service Application Program Interface BIS 1 0 PC2002 2005 compliant Intel Enhanced SpeedStep Technology AHCI support BIOS password control Via Setup Utility s Security menu Set Supervisor Password E E E E E E E E E E E E E E E E E E E E 100 Chapter 1 Power Management Power management standard ACPI 1 0b 2 0 3 0 System power management states QO Mechanical Off G3 All system devices are turned off completely QO Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely OQ Working GO SO Individual devices such as the processor and hard disk may be power managed in this state S3 Sleeping State CPU set power down VGA suspend Audio power down Hard disk power down Optical drive power down Card reader function suspend S4 Sleeping State hibernation mode All system states and data are saved onto disk before power shutdown The same session is restored the next time the system is powered on Processor power management states To further conserve power in a Working state the processor enters a low power state when the OS is idle QO C1 state CPU halt instruction C2 state CPU stop grant state QO C3 state CPU stop clock state Chapt
6. v Add Delete Internet Browser v Add Delete Button Label To add the configuration of this button Select a file on your computer Browse File Type in a Web site address Address You can set the key to open a particular file or program or display a Web site address Select the corresponding radio button then type or browse for your selection If you ve entered a Web site address key in a descriptive label for the new easy launch key function Click OK Click OK to save the new settings Chapter 1 System Disassembly This chapter provides step by step instructions on how to disassemble the notebook computer for maintenance and troubleshooting purposes Disassembly Tools In performing the disassembly process you will need the following tools m ODODO D Wrist grounding strap and conductive mat for preventing electrostatic discharge Philips screwdriver Flat screwdriver Hex screwdriver Flat plastic screwdriver Plastic tweezers Stages of the Disassembly Process The disassembly process is divided into three stages 1 2 3 External modules disassembly Main unit disassembly a Upper case disassembly b Lower case disassembly LDC module disassembly IMPORTANT The disassembly procedure described in this chapter is a gradual process as illustrated in the flowcharts preceding each disassembly stage section This means that users need to observe the instr
7. Acer GridVista for simultaneous multi window viewing 8 ms response time Acer Arcade featuring Acer CinemaVision and Acer ClearVision technologies Supports the following video capabilities 2 Dual independent display MPEG 2 DVD hardware assisted function full decode WMV9 VC 1 and H 264 AVC full decode S video TV out NTSC PAL gt gt gt 2 True Digital Visual Interface DVI D with support for High bandwidth Digital Content Protection HDCP Audio QO One speaker grill with L R stereo speakers QO One subwoofer supporting low frequency effects Two built in stereo microphones supports beam forming echo cancellation and noise suppression technologies QO Realtek ALC 883 Azalia High Definition Audio Codec Q Intel High Definition Audio Intel HD Audio integrated in the Intel ICH7 M 4 Supports the following audio technologies Dolby SurroundSound Dolby Home Theater 2 S PDIF Sony Philips Digital Interface MS Sound Connectivity QO WLAN controller options 2 Intel PRO Wireless 3945ABG Network Connection tri mode 802 11a b g Intel Wireless Wi Fi Link 4965AGN 2 Intel PRO Wireless 2200BG Network Connection dual mode 802 11b g QO Broadcom NetLink BCM5787 Gigabit Ethernet Controller with PCI Express QO Acer Video Conference solution for advanced Voice and Video over Internet Protocol VVoIP Acer OrbiCam 310 000 pixel camera supporting the Acer PrimaLite and Acer VisageON
8. system specifications environmental 4 physical 3 system time 15 system tour base view 8 easy launch keys 10 front view close 6 front view open 5 left view 7 rear view 8 right view 7 status indicators 9 system utilities 4 BIOS Flash Utility 21 Launch Manager 22 Phoenix TrustedCore Setup Utility 11 torque values 23 touchpad board removing 47 cable connector 82 location 6 troubleshooting 66 troubleshooting AC adapter 65 battery pack 66 diagnostic procedure 63 external FDD 64 keyboard 64 memory 65 optical disc drive 64 touchpad 66 Index undetermined problems 79 wireless LAN upper case compatibility test 90 solution 2 USB 2 0 ports compatibility tests 89 WLAN antennas front 7 disconnecting 30 right 7 removing 61 USB board WLAN board cable connector 82 removing 29 removing 51 slot location 83 user password 16 V VGA board removing 36 slot location 83 VGA port 7 Voice and Video over Internet Protocol 2 volume control switch 6 VVoIP see Voice and Video over Internet Protocol 2 Index
9. 2 GAP OPEN 84 Chapter 1 Aspire 5910 Series Model Configurations This chapter provides features summary for each of the four Acer 5910 Series computer model configurations Model A Appendix A System Internal Part Number 91 4V301 001G DC Level Part Number DC 4V301 001 System Board Internal Part Number 55 4V301 001G PM945 QG82945PM A3 MM 876959 VGA MXM71 1N HYNIX VGA BD D AMD Craw ewe Optical disc drive Sony Super Multi drive 12 7 mm Tray DL 8X KU 0080E 005 Sony AD 7560A LF w o bezel PATA Gbase Inverter board 15 17 VK 21189 801 19 21066 101 Darfon Battery pack Sony AS 2007B Li lon 3S2P Sony 6 cell 4000 mAh BT 00604 018 Sony Main Common G4E cell Inverter board Foxconn Broadcom 2045 BT 2 0 Foxconn Intel PRO Wireless 3945ABG MOW1 MM 872612 Intel 85 Model B 86 System Internal Part Number 91 4V301 002G DC Level Part Number DC 4V301 001 System Board Internal Part Number 55 4V301 001G PM945 QG82945PM A3 MM 876959 Intel VGA MXM71 1N HYNIX VGA BD D AMD Craw MB 8X Super Multi DL HLDS GSA T20N LF Gbase HLDS Battery pack Simplo AS 2007B Li lon 3S2P Panasonic 6 cell BT 00607 010 Simplo 4000 mAh Main Common PSS cell Foxconn Broadcom 2045 BT 2 0 Foxconn Intel Wireless Wi Fi Link 4965AGN Kedron Intel Chapter 1 Model C System Internal Part Number 91 4V301 003G DC Level Part Number DC 4V301 001 System Board Internal Part Number 55 4V301 001G PM945 QG82945PM A3
10. 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Chapter 1 POST Error Indicators When POST detects a system failure it either displays a POST error message or emits a series of beep codes POST Error Message Whenever a non fatal error occurs during POST an error message describing the problem appears onscreen These text messages are displayed in normal video white text on black background It shows the details of the error The POST error message index in this section lists the error messages and their possible causes The most likely cause is listed first The listed error symptoms classified by function NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 79 NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory insta
11. 80h Disable onboard Super I O ports and IRQs ain SdSSSSSSSSSS d ate PT device iain 87h BC Configure motherboard configurable devices optional 88h Initialize BIOS Area 89h Enable Non Maskable Interrupts NMIs 8Fh Determine number of ATA drives optional 90h re Initialize hard disk controllers 93h Build MPTABLE for multi processor boards short beeps on checksum failure 99h re Check for SMART drive optional 9Dh re Initialize security engine optional QFh Determine number of ATA and SCSI drives Chapter 1 POST done prepare to boot operating system B4h B5h A ore short beep before boot Terminate QuietBoot optional Check password optional Prepare Boot Initialize DMI parameters BCh Clear parity checkers BFh E D T T e D a T T C o vis ne ack reminders Co o y oos O S COO o o e PST ovr PEM O i eoo e S dYSSSSSSSS S Pt COS Coton oc e a C CO emee o i mee O o nemesen OO i mesen O O o o eere OOO o oos o y yi fees S C E C e SS dS SCS S ie OM pei cod C Ca E E C E E7h E8h E9h Ah Chapter 1 73 74 FOh ee Initialize interrupt vectors Fim itatize Run Time Clock F2h F3h F4h F5h F6h F7h S Initialize System Management Mode Oooo o i foomo oo Fear tice Seament FP ootio ut008 Chapter 1 Index of Symptom to FRU Error Message NOTE If the symptom or error for your problem condition is not listed in this se
12. 83 features 2 location 5 removing 38 troubleshooting 64 launch board cable connector 82 removing 47 launch button configuring 22 Launch Manager 10 22 LCD bezel removing 56 LCD brackets removing 59 LCD hinges removing 59 LCD module disassembling 55 removing 39 Index LCD module disassembly CCD board 60 flowchart 55 inverter board 58 LCD bezel 56 LCD brackets 59 LCD hinges 59 LCD panel 57 LCD CCD cable 58 microphone 60 WLAN antennas 61 LCD panel removing 57 LCD CCD cable removing 58 system board connector 82 line in jack 6 lower case cover removing 28 main unit disassembly Bluetooth board 50 DC in jack 54 DIMM 29 E key board 46 flowchart 37 keyboard 38 launch board 47 LCD module 39 middle cover 39 modem board 49 power board 41 speaker 45 subwoofer 51 system board 53 54 touchpad board 47 upper case 42 USB board 51 memory check size 15 compartment 8 DIMM slots 83 removing DIMM 29 troubleshooting 65 microphone cable connector 82 line in jack 6 location 5 removing 60 middle cover removing 39 Index modem port location 7 removing 49 north bridge 83 ODD see optical disc drive 7 Online Support Information 80 operating system 4 Optical disc drive access indicator 7 bracket removing 33 drive options 1 eject button 7 emergency eject hole 7 location 7 module connector 83 removing 32 troubleshooting 64 palmrest 5 Phoenix TrustedCore Setup Utility ac
13. Acer Xpress VolP phone with the Acer Video Conference Manager 512 MB 1 or 2GB DDR2 667 MHz soDIMM modules 8 cell Li ion battery pack 3 pin 90 W AC adapter External USB floppy disk drive Acer Arcade or Acer Arcade Deluxe DV Wizard DVDivine VideoMagician Play Movie and HomeMedia Chapter 1 Aspire Tour This section is a virtual tour of your Aspire notebook s interior and exterior components Open Front View Internal microphone Create sound recording and conduct voice communication Supports Acer PureZone audio technology Acer OrbiCam Conduct video communication for selected models camera eS kool LCD panel Displays computer output Power button Turns the computer on and off eO o ie Speaker grill Delivers Dolby quality audio output Easy launch buttons Press to launch frequently used programs function Use Launch Manager to configure these keys a ae Keyboard For entering data into your computer Palmrest Comfortable support area for your hands when you use the keyboard Status indicators Light Emitting Diodes LEDs for monitoring the power status and battery ieee level Click buttons The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button Chapter 1 Touchpad Touch sensitive pointing device which functions like a computer mouse Acer MediaTouch For controlling playback in multimedia programs keys including in Acer Arcade Ac
14. CPU speed 2 33 GHz 216GHz 2G z 1 83GHz 166G z _ s technology Core stepping CPUID string OX6F6 Thermal 100 C specification Core voltage 1 0375 1 30V Socket type LGA775 Core logic Mobile Intel 945PM Express Chipset North bridge 82945PM MCH South bridge 82801 GBM GHM ICH7 M Intel Virtualization Technology T5500 does not support this technology Enhanced Intel SpeedStep Intel 64 bit architecture Execute Disable Bit System Controllers Storage controller Intel ICH7 M Memory controller Intel 82945PM Graphics controller ATI Mobility Radeon X2300 HD Audio controller Realtek ALC883 Azalia HD Audio Codec USB controller Integrated in the Intel ICH7 M Keyboard touchpad controller Winbond WPC8768L LAN controller Broadcom NetLink BCM5787 Gigabit Ethernet Controller with PCI Express 93 System Controllers WLAN controller Options include Intel PRO Wireless 3945ABG Network Connection QO Intel Wireless Wi Fi Link 4965AGN Intel PRO Wireless 2200BG Network Connection Memory Memory controller Intel 82945PM Maximum memory size 2048 MB per socket Maximum memory 4 GB 2 GB soDIMM installed in both DIMM slots DIMM type DDR II synchronous DRAM Model HYMP564S64C HYMP512S64C NT512T64UH8BOFN 3C P6 Y5 AB P8 Y5 AB DIMM size 512 MB 512 MB DIMM speed 667 MHz Memory Population Options The following table lists possible system memory configurations You may combine DIMMs of vario
15. Data link protocols Q Ethernet QO Fast Ethernet Q Gigabit Ethernet Remote management DMI 2 0 protocol Interface type PCI Express x1 LAN connector type RJ 45 LAN connector location Left side Features QO Wake on LAN WOL QO ACPI 2 0 WLAN Controller Dimensions 2 00 x 1 18 x 0 18 in 2 00 x 1 18 x 0 13 in H x W x D 50 95 x 30 x 4 5 mm 50 95 x 30 x 3 30 mm Weah de S A Diversity On board dual diversity switching On board diversity support for support for systems designed with systems designed with two or three two antennas antennas Radio ON OFF control Supported in both hardware and software Connector interface Mini Card form factor based on PCle electrical interface LEDs Output Link Activity Single LED Operating temperature 0 to 80 C Humidity Non operating 50 to 92 RH non condensing at 50 to 90 RH non condensing at temperatures of 25 C to 80 temperatures of 25 C to 35 C Operating system Microsoft Windows XP Microsoft Windows 2000 XP 32 Professional Home Tablet 2000 64 bit and Vista 32 64 bit Wi Fi Alliance Wi Fi CERTIFIED for 2 4 GHz and 5 Wi Fi Certified for 802 11a 802 11b GHZ band WMM WPA and WPA2 802 119 WMM WPA and WPA2 Wi Fi Alliance Draft N and 802 11n certifications expected when available Microsoft WHQL Yes IEEE WLAN standard IEEE 802 11a IEEE 802 119 and IEEE 802 11a IEEE 802 11b IEEE IEEE 802 11b 802 119 targeting IEEE 802 11n when available Arc
16. Disabled Network Boot Ethernet device F12 Boot Menu When enabled the Press F12 to enter Multi Boot Disabled Menu message is displayed during POST Enabled When enabled pressing Alt F10 during POST will Disabled activate the Acer disc to disc recovery function Enabled The function allows the user to create a hidden D2D Recovery settings Chapter 1 Displays the size of extended memory detected during boot up Extended memory size is equal to total memory size less 1 MB When enabled the Acer logo screen appears Disabled Enabled image can boot this computer Only works with an Enabled partition on the hard drive to store a copy of the OS and restore the system to its default factory Security The Security menu screen displays system passwords options to help safeguard and protect your computer from unauthorized use Information Main ltem Specific Help Supervisor Password ls Clear User Password Is Clear HDD Password ls Clear Supervisor Password controls access of the Enteri whole setup utility Set User Password Enter lt can be used to boot Set HOD Password Enter up when Password on boot is enabled Password on Boot Disabled Supervisor Password Is Indicates whether a supervisor password is in use Set or not Clear User Password Is Indicates whether a user password is in use Set or not Clear HDD Password Is Indicates whether an HDD password is in use HDD Password
17. E key board Fx3 Subwoofer Launch board USB board Dx2 Dx1 Touchpad board System board bracket Dx3 Dx2 Card reader board Touchpad cable Fx1 Touchpad board DC in port M2 5 x L8 BZN NYLOK 86 00E34 738 M2 x L4 BZN NYLOK 86 00E13 524 M2 x L3 BZN NYLOK 86 00E25 723 M2 5 x L4 BZN NYLOK 86 00D30 630 M2 5 x L6 BZN NYLOK 86 00E33 736 M2 X L2 NI 86 00D77 320 Chapter 1 37 M2 5 x L12 BZN NYLOK 86 00E67 63C Removing the Keyboard 1 Use a flat plastic screwdriver to push the six tabs securing the keyboard to the upper case U case 2 Pry the keyboard off to release it from the upper case then turn it over the palmrest to gain access to the keyboard cable 3 Disconnect the keyboard cable from its system board connector KB1 to completely detach the keyboard from the main unit 38 Chapter 1 Removing the Middle Cover 1 Open the LCD panel completely to facilitate the easy removal of the middle cover 2 Use a plastic flat screwdriver to pry one end of the middle cover Continue prying on the other side until the cover is released from the U case 3 Remove the middle cover from the main unit Removing the LCD Module 1 Pull out the WLAN antennas from underneath the computer base and then from under the speaker grill Chapter 1 39 2 Disconnect the LCD and internal microphone cables from their system board connectors LCD1 INTMIC1 3 Close the computer lid and turn the unit ove
18. Enter You will be prompted to save the new password Press Enter Press F10 to save the password and close the Setup Utility To remove a system password i Press l or 4 to highlight a password parameter then press Enter The password box appears Type the original password then press Enter Press Enter twice without entering anything in the new and confirm password fields You will be prompted to confirm the password removal Press Enter The corresponding password status field displays Clear to indicate that the password has been disabled Press F10 to save the changes you made and close the Setup Utility To clear a lost password If you have forgotten the user password the computer will continue to function normally but you will have limited access to the Setup Utility If you have enabled the Password on Boot field and you forget the supervisor password you will not be able to boot up the computer The same thing applies if you forget an HDD password You will need to clear the lost password by shorting the SW1 dip switch located near the DIMM slot DM1 Perform the following procedure to clear all the system passwords user supervisor and HDD 1 2 3 4 Turn off the computer and unplug all the peripherals connected to it Unplug the power cord from the computer Remove the lower case cover according to the instructions described on page 28 Remove the memory modules according to the instructions desc
19. MM 876959 VGA MXM71 1N HYNIX VGA BD D AMD Cvraw MB Optical disc drive Pioneer Super Multi Drive 12 7 mm Tray DL KU 00805 038 Pioneer 8X DVR K17RS LF w o bezel PATA Gbase Inverter board 15 17 YNV W10 19 21072 101 YEC Battery pack Simplo AS 2007B Li lon 4S2P Panasonic 8 cell BT 00807 014 Simplo 4800 mAh Main Common Foxconn Broadcom 2045 BT 2 0 Foxconn Intel PRO Wireless 3945ABG MOW1 MM 872612 Intel Chapter 1 87 Model D 88 System Internal Part Number S2 AGVOX 001 DC Level Part Number DC 4V301 001 System Board Internal Part Number 55 4V301 001G IC Intel Core 2 Duo T7400 2 16 Ghz 4 MB L2 cache KC 74001 DTP 667 FSB PM945 QG82945PM A3 IMM 876959 Intel VGA MXM71 1N HYNIX VGA BD D AMD CvRaw eM Optical disc drive Pioneer Super Multi Drive 12 7 mm Tray DL KU 00805 038 Pioneer 8X DVR K17RS LF w o bezel PATA Gbase Inverter board 15 17 YNV W10 19 21072 101 YEC 4800 mAh Main Common CORD EUR 220V 3P BK 27 01518 601 Il Sheng Foxconn Broadcom 2045 BT 2 0 Foxconn Wireless module Intel PRO Wireless 3945ABG MOW1 MM 872612 KI GLNO1 001 Intel Keyboard US International 9J N5982 V1D Darfon Chapter 1 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested for both the Home Basic and Home Premium editions of Microsoft s latest operating system Windows Vista Refer to the follow
20. Modules Disassembly Flowchart Turn off computer and disconnect power cord EXpressCard L case cover SD dummy card Battery pack Ax1 Bx7 Cx1 WLAN board Fan DIMM Dx2 HDD assembly ODD assembly Dx1 seat ODD bracket Heat sink Ag Cx1 Dx4 Gx5 Ex2 Hard drive ODD module Bees or module Fx2 VGA board Fx2 M2 x L8 BZN NYLOK 86 00D75 220 OB M2 x L4 BZN 86 00A02 140 M2 5 x L8 BZN NYLOK 86 00E34 738 o Me xLaBZNsNVLOK BB One TS 5a Chapter 1 25 Removing the SD Dummy Card 1 Push against the card as if you were pushing it further into the slot letting the card spring out 2 Pull the SD dummy card out of its slot Removing the ExpressCard 54 Dummy Card 1 Push against the card as if you were pushing it further into the slot letting the card spring out 26 Chapter 1 2 Pull the ExpressCard 54 dummy card out of its slot Removing the Battery Pack 1 Turn the unit over with the base facing upward 2 Slide the battery lock to the unlock position 3 Slide the battery release latch to pop up the battery from its bay Chapter 1 2 4 Remove the battery pack from its bay Removing the Lower Case Cover 1 Remove the screws securing the lower case cover M2 x L8 BZN NYLOK 1 Black 1 6 1 6 kgf cm 15 cm 15 M2 x L4 BZN 7 Black 1 6 kgf cm 15 M2 5 x L8 BZN NYLOK 3 kgf cm 15 2 Pry the lower case cover from the main unit then remove it
21. Press to launch the Acer Empowering Technology widgets These keys are user programmable Run Launch Manager to configure them Go to page 22 for instructions 10 Chapter 1 System Utilities Phoenix TrustedCore Setup Utility Phoenix TrustedCore Setup Utility is a hardware configuration program built into your system s Basic Input Output System BIOS Since most systems are already properly configured and optimized there is normally no need to run this utility You will need to run this utility under the following conditions QO When changing the system configuration including Setting the system time and date Configuring the hard drives Specifying the boot device sequence Configuring the power management modes Y PY Y YF Y Setting up system passwords or making other changes to the security setup a When a configuration error is detected by the system and you are prompted Run Setup message to make changes to the BIOS settings IMPORTANT If you repeatedly receive Run Setup messages the RTC battery located on the system board RTC1 may be defective In this case the system cannot retain configuration values in CMOS Replace the RTC battery with a new one NOTE For ease of reading Phoenix TrustedCore Setup Utility will be simply referred to as Setup or Setup Utility in this Service Guide The screenshots used in this guide display default system values These values may not be the
22. Setup Utility then press F9 to load the system defaults RTC battery System board Allocation Error for device Run the Setup Utility then press F9 to load the system defaults RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Fixed Disk n None Invalid System Configuration Data BIOS ROM System board I O device IRQ conflict Run the Setup Utility then press F9 to load the system defaults RTC battery System board Operating system not found Run the Setup Utility and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board System Error No Beep No beep power indicator turns off andthe Power source battery pack and power adapter Refer to the LCD screen is blank Power System Check section on page 65 Ensure every internal cables are properly and securely connected Reinstall the memory module System board No beep power indicator turns on but the Power source battery pack and power adapter Refer to the LCD screen is blank Power System Check section on page 65 Reconnect the LCD CCD cable Hard disk drive LCD CCD cable Inverter board LCD panel System board Chapter 1 69 No beep power indicator turns on the LCD Reconnect the LCD CCD cable screen is blank but you can view POST LCD CCD cable when connected to an external CRT Inverter board LCD panel System board No beep power indicator turns on
23. anda Ensure every internal cables are properly and securely blinking cursor appears on screen during connected POST System board No beep during POST but system runs Speaker correctly System board POST Beep Codes C Real Mode C C a Pe C SS SCSCS CSTSS ii sto arare roe oo O o l e hist wit intl POST values C a E ag a nie CP egies oh SSSC CSCSC S S ale PU cache och ooo o o tai a ital POST vaes on oo ooo o o eooo a K SSC SCS S anti Per Manager 11h Load alternate registers with initial POST values boot aooo o o ita Ps Mastin vicns a o o o tani yb cortcior mo ooo O o e cene betore memory auiosze K SS CSS SSS d merization K o ooo o o Res rambler Controler amw O o SES segmenter 4B E T E a am O oo l e POST Memory Marag C SdSSSSS S S SCS S ar 2 KB ase RAM 70 Chapter 1 2Eh 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 2Fh Enable cache before system BIOS shadow 30h 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values ah E 4Bh E QuietBoot start optional C S 5Ah Display prompt Press F2 to enter SETUP 69h BC Setup System Management Mode SMM area 6Ah ee Display external L2 cache size 6Bh re Load custom defaults optional 6Ch re Display shadow area message Chapter 1 71 72 6Eh Display possible high address for UMB recovery
24. or 4 to highlight a set password field then press Enter The password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password then press Enter IMPORTANT Be very careful when typing your password because the characters do not appear on the screen Only shaded blocks representing each typed character are visible 3 Retype the password to verify the first entry then press Enter You will be prompted to save the new password Setup Notice Changes have been saved TE 4 Press Enter The corresponding password status field displays Set to indicate that a password has been enabled Information Main ltem Specific Help Supervisor Password Is Set User Password Is Clear HDD Password ls Clear Supervisor Password sae controls access of the whole setup utility Set User Password Enter lt can be used to boot Set HDD Password Enter up when Password on l boot is enabled Password on Boot Disabled 5 Press F10 to save the password and close the Setup Utility Chapter 1 17 To change a system password 1 Press it or 4 to highlight an enabled password field then press Enter The password box appears Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the original password then press Enter Type a new password then press Enter Retype the new password to verify the first entry then press
25. 1 49 3 Remove the screws securing the modem board M2 x L3 BZN NYLOK 1 6 kgf cm 15 4 Remove the modem board from its card reader board connector MDC1 then disconnect the modem cable from the board Removing the Bluetooth Board Q Remove the Bluetooth board from the lower case 50 Chapter 1 Removing the Subwoofer 1 Disconnect the subwoofer cable from its system board connector SPKR2 2 Remove the subwoofer from the lower case Removing the USB Board 1 Disconnect the USB FPC cable from its system board connector USBCN1 Chapter 1 51 52 2 Disconnect the USB FPC cable from the its USB board connector 3 M2 x L4 BZN NYLOK 1 6 kgf cm 15 4 Remove the USB board from the lower case Chapter 1 Removing the System Board 1 Disconnect the DC in cable from its system board connector DC1 2 Remove the screws securing the system board and the card reader board to the lower case Chapter 1 53 Removing the Card Reader Board 1 Remove the screw securing the card reader board to the system board Removing the DC in Jack QO Remove the DC in jack from the lower case 54 Chapter 1 LCD Module Disassembly LCD Module Disassembly Flowchart LCD module LCD bezel J x6 LCD panel Lx4 Dx2 LCD chassis LCD panel brackets Fx6 Inverter board LCD CCD cable LCD module hinge Lx2 CCD board Intern
26. 1db 8179 edf34264cc16 System BIOS Version Displays the current system BIOS version VGA BIOS Version Displays the current VGA firmware version Serial Number Displays the system serial number Asset Tag Number Displays the system asset tag number Product Name Displays the official model name of the product Manufacturer Name Displays the manufacturer of the computer KBC Version Displays the current keyboard controller version UUID Displays the universally unique identifier of your computer This will only be visible when an internal LAN device is presenting 14 Chapter 1 Main The Main menu screen allows you to configure the basic system settings and view the memory allocations Information Security Wr 10 10 System Date 04 28 2007 System Memory 640 KB Extended Memory 1023 MB Video Memory 128 MB Quiet Boot Enabled Network Boot Enabled Fi2 Boot Menu Disabled D2D Recovery Enabled System Time Set the system time System Date Set the system date Extended Memory Boot Exit ltem Specific Help lt Tab gt lt Shift Tab gt or lt Enter gt selects field HH MM SS hour minute second MM DD YYYY month day year Displays the size of system memory detected during boot up Memory size is System Memory fixed at 640 MB Video Memory Displays the size of video memory detected during 128 MB boot up 256 MB Quiet Boot during boot up When enabled remote host with appropriate boot
27. 2 System Disassembly 23 Disassembly OOS eraat done aana eaae eaa aa a a aa a bee dais 23 Stages of the Disassembly Process nananana naaa eee ees 23 Equivalent Torque Values 0 0c cc eee eee eee 23 System OChEW EIST 242 ote aes Sheela ee heed See beede 2 oes oder 24 Pre disassembly Procedure 0 ccc ee eee 24 External Modules Disassembly 0 000 eee eee eens 25 External Modules Disassembly Flowchart 00000 ce eee eee 25 Removing the SD Dummy Card 006 cc ees 26 Removing the ExpressCard 54 Dummy Card 0000 eee eee 26 Removing the Battery Pack 0 0 ccc tenes 27 Removing the Lower Case Cover 00 cece eee eens 28 Removing the Memory Modules 1 eee 29 Removing the WLAN Board ee eee 29 Removing and Dismantling the HDD Assembly 00005 31 Removing and Dismantling the ODD Assembly 04 32 Removing the Cooling Fan eens 33 Removing the Heat Sink 0 cee eens 34 Removing the Processor fx42 0 senior evel ett RE ed oon VA Meee 35 Removing the VGA Board 0 cece eens 36 Main Unit Disassembly sss siete ss daca tet See doce tie a aed Ansa edie Bod ond belie ea edt 37 Main Unit Disassembly Flowchart 0 0000 ee ee eens 37 Removing the Keyboard kk eee eee eens 38 Removing the Middle Cover ccc ee eee 39 Removing the LCD Module 0 cc eens 39 Removing the Pow
28. Acer Aspire 5910 Notebook Computer Service Guide Service guide files and updates are available on the Acer CSD web site at http csd acer com tw PRINTED IN TAIWAN Revision History Refer to the table below for the updates made on this version of the Aspire 5910 Notebook Computer Service Guide Copyright Copyright 2007 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel and Centrino are registered trademarks of Inte
29. B 89 90 Hardware Compatibility Tests USB hub ATEN UH 204 4 port USB hub IOGEAR 4 port USB hub Corega WLAN USB Stick 11 CG WLUSBST11 USB card reader PQI 6 in 1 Flash Card Reader Writer USB Zip drive lomega USB Zip 250 MB USB hard drive Fujitsu DynaMO 1300 1 3G Transcend 80G HDD with IEEE1394 Galileo Mass Storage 2 5 Travel Kit with IEEE 1394 Transcend 2 5 Portable 80 GB HDD Note Place computer in AC power mode when transferring large amount of data USB optical drive Plextor DVD R RW LG DVD R RW 16X with IEEE1394 Sony DVD R RW 16X with IEEE1394 Logitec CD RW DVD ROM combo drive USB flash drive Sony 128 MB Memory Key Sony 5 GB Micro Vault Pro USB Flash Drive IBM 128 MB USB Memory Key IBM 512 MB Memory Key Apacer 256 MB Handy Drive IEEE 1394 Port Test 1394 storage device LG DVD R RW 16X SONY DVD R RW 16X Transcend 2 5 Portable 80 GB HDD 1394 camera Sony DV 1394 hub ATEN FH 600 Firewire 6 port expansion hub WLAN Access Point Test Access point 802 11b Cisco Aironet 350 Cisco Aironet 1230 Access point 802 11a Intel Pro Wireless 5000 Netgear HE102 Access point 802 119 Wireless 108AG Access Point Access point 802 11n D Link WiFi 802 11n Rangebooster N 650 BUFFALO WZR G144N AirStation Wireless IEEE 802 11n g b Belkin N1MIMO wireless router Bluetooth Access Point Test X Bridge Bluetooth Access Point BT300 Bluetooth Device Test Sony Ericsson Wireless Headset Sony Ericsson
30. Board ti Remove the CCD board from the LCD chassis Removing the Microphones 1 Peel off the aluminum foil tabs and acetic tapes securing the microphone cables 2 Carefully remove the internal microphones from the LCD chassis 60 Chapter 1 Removing the WLAN Antennas 1 Peel off the aluminum foil tabs securing the WLAN antennas 2 M2 5 x L3 BZN NYLOK 3 kgf cm 15 3 Carefully detach the WLAN antenna from the LCD chassis Chapter 1 62 Chapter 1 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems If the problem can t be resolved using the procedures described here information for getting online technical assistance is also provided Hardware Diagnostic Procedure IMPORTANT The diagnostic tests described in this chapter are only intended to test Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses Obtain as much detail as possible about the presented failure symptoms 2 Verify the symptoms by attempting to re create the failure through diagnostic tests or by repeating the same condition that precedes the symptoms 3 Refer the table below to determine which corrective action to perform Power failure The power indicator does light up or Power System Check on page 65 Stay lit POST failure POST does not complete No beep or POST Error M
31. Chapter 1 33 3 Remove the fan from the main unit Removing the Heat Sink 1 Remove the screws securing the heat sink Discrete model M2 x L4 BZN NYLOK 4 Black 41 6 kgf cm 15 M2 x L2 5 BZN NYLOK 5 Black 1 6 kgf cm 15 2 Carefully pull the heat sink from its base then remove it from the system board 34 Chapter 1 Removing the Processor 1 Use a flat screwdriver to turn the processor socket lock to the counter clockwise to the unlock position note the unlock icon Torque value 3 kgf cm 15 2 Partly peel off the processor bar code tape 3 Hold the processor by its edges and remove it from its socket U36 IMPORTANT When installing a processor note the golden arrow on the corner to make sure the processor is properly oriented over the socket Refer to figure above Chapter 1 35 Removing the VGA Board 1 Remove the screws securing the VGA board to the system board M2 x L3 BZN NYLOK 1 6 kgf cm 15 2 Hold the VGA board by its edges and pull it from its slot MXM1 36 Chapter 1 Main Unit Disassembly IMPORTANT To prevent from scratching or damaging the LCD panel cover it with a protective film before disassembling the main unit Main Unit Disassembly Flowchart Keyboard Middle cover LCD module Power board Cx2 Hx2 Dx4 cas Lower case Ixl Cx10 x2 Dx3 Power FPC cable MOCAN cake Fx2 Speaker case Dx3 Kx3 Bluetooth board
32. H 9 8m s2 1G 49m s2 5G Humidity non condensing Vibration Operating Non operating Chapter 1 Optical Disc Drive GSA T20N AD 7560A DVR K17RS Drive type Internal Slim DVD CD writer Data transfer rate Write CD R 24X CD RW 24X DVD RW 6X DVD R R RW 8X Write e DVD RAM 5x Interface Enhanced IDE ATAPI compatible Supported disc formats DVD RAM DVD R RW DVD R SL DL RW CD R RW DVD ROM DVD RAM DVD R DVD RW DVD R SL DL DVD RW CD R CD RW CD ROM CD ROM XA CD DA CD I CD Extra CD Text Photo CD Video CD LCD Panel Model name N15412 B154EWO2 V1 LTN154AT01 001 G lt can t locate this model gt ee ee as ee OT cee ome fy U D R L H V without inv Omines WxHxD mm saamea a4a0xe220 58 ee ee ee Weight 540 g 500 g Electrical interface LVDS 1ch LVDS Chapter 1 99 LCD Inverter Vendor amp model name Darfon V189 301GP Brightness conditions N A Input current mA 2 56 max Output voltage V rms 780V 2000V for kick off Output current mA rms 6 5 max Output voltage frequency k Hz 65K Hz max System BIOS Supported industry standards PCI 2 2 or later System HDD Password Security Control INT 13h Extensions PnP BIOS 1 0a SMBIOS 2 4 or later BIOS Boot Specification Compal Phoenix Intel Simple Boot Flag 1 0 Boot Block PCI Bus Power Management Interface Specification USB Specification 1 1 2 0 IEEE 1394 1 0
33. Set or not Clear Set Supervisor When set this password will allow the user to access and change all settings Password in the Setup Utility Press Enter to configure Set User Password When set this password will restrict a user s access to the Setup menus Only the following menus will be accessible O System Time QO System Date Boot menu options OQ All Exit menu options excluding Load Setup Defaults A supervisor password must first be set before creating a user password Set HDD Password When set this password will restrict a user s access to the internal hard disk drive It will be required during boot up or when resuming from S4 mode hibernation Note If this password is the same as the power on password it will not be required anymore at boot up Password on Boot Referred to as power on password When set the Disabled user or supervisor password will be required to boot Enabled up the system or when resuming from S4 mode A supervisor password must first be set before creating this password 16 Chapter 1 Setting a system password Note the following before you define a system password e The maximum length of password contains eight alphanumeric characters A Z 0 9 and for a French keyboard e System passwords are case insensitive Password re try is limited to three times If user failed to enter the correct password the system will hang up To set a system password 1 Press t
34. T610 X Bridge BT300 Bluetooth Access Point EPSON Bluetooth Print Adapter HP Deskiet 450wbt AmbiCom Bluetooth Wireless CompactFlash Card with PC Card Adapter ExpressCard Test Abcom 5 in 1 Adapter ExpressCard Reader Abcom GigaLan Express Card Sunix ECF2400 2 port 1394A ExpressCard Sunix External SATAII Express Card IK KOUWELL IEEE1394 USB2 0 ExpressCard SIIG Express Card 11 in 1 R W Memory Card Test SD MS MMC CF xD Appendix B Hardware Compatibility Tests Secure Digital SD Apacer 128 256 MB SD card Transcend 256 MB SD card SanDisk 256 MB SD card Apacer 2 GB SD card 150x Hi Speed Kingmax 1GB SD card 66x Hi Speed SanDisk GB SD card RIDATA 4 GB SD PRO Memory Card Memory Stick MS l O DATA 64 MB Memory Stick Apacer 128 MB Memory Stick Sony 512 MB Memory Stick Pro Lexar High speed 512 MB Memory Stick Pro Duo Lexar High speed 1 GB Memory Stick Pro Duo SanDisk 1GB Memory Stick Pro Sony High speed 2 GB Memory Stick Pro Dou Sony 2 GB Memory Stick Pro MultiMedia Card MMC SanDisk 32MB MMC Apacer 128 MB MMC Transcend 64 128 MB MMC Transcend 128 MB MMC Transcend 256 MB MMC SanDisk 128 MB RS MMC PQI 256 MB RS MMC Mobile Transcend 512 MB MMC A DATA Turbo 200X 2 GB MMC CompactFlash Apacer 256 512 MB Compact Flash Card SanDisk 2 GB Compact Flash Card extreme Digital Olympus 512 MB xD Picture Card Appendix B 91 92 Games and Software Compatibility Tests System utilities and applications Blizzard q Blizza
35. VOut FCE STACKUP INPUTS OUTPUTS TOP CRT 14 VCC mmm mea el Mobile CPU CLK GEN Yonah 478 G792 20 IDTCV125PAG 71 00125 A0W RTM865T 433 71 00865 BOW Celeron M 62 10079 001 4 5 gt FSB 400 533 667MHz ie A s DDR2 533 667MHz s r SYSTEM DC DC 533 667 MHZ Calistoga DVI GND qq ED TPS51124 38 Pics Aa OPE NE ee oe ee M 13 14 DDR Memory I F 2 4 BOTTOM INPUTS OUTPUTS INTEGRATED GRAHPICS IDsv_s3 O DDR2 533 667MHz LVDS CRT I F ais 1D05V_s0 _ 933 667 MHz 71 CALIS 00U 6 7 8 9 10 VGA Borad oO vee TPS51100 40 DMI 100MHz 1394 APL5308 40 oa k i Codec AZALIA ICH7M Oe CONN 95 Cardreader BD 3D3V_s0 2D5v_s0 ALC268 PCI BUS 1394 R P N 75 28 ee ee PCB P N 07517 O 1 PCle ports a MS MS Pro xD APL5912 3 MIC In 24 39 PCI PCI BRIDGE MMC SD C as SEON m ID8vV_s3 ip5v_s0 2 O ACPI 2 0 MODEM Card 25 RJ11 2 SATA INT MIC PATA 66 100 Intersil CHARGER 8 USB 2 0 1 1 ports Giga LAN MAX8731 41 29 ME ETHERNET 10 100 1000MbE wd heen INPUTS OUTPUTS High Definition Audio T INT SPKR LPC I F PCI Express P2231NFC me O OP AMP Serial Peripheral 1 F v 28 DCBATOUT 18v 4 0a UP 5V O G1412 5V 100mA 29 Mini Card Line Out Kedron a b g n CPU DC DC SPDIF ISL6262 OP AMP 71 ICH7M 00U 35 QD Oo 29 il G1442 a 15 16 17 18 INPUTS OUTPUTS r EC eree Taes o w25x80 vss 3Vv
36. al microphone WLAN antennas Mx1 M2 x L4 BZN NYLOK 86 00E13 524 M2 x L3 BZN NYLOK 86 00E25 723 M2 5 x L6 BZN NYLOK 86 00E33 736 M2 5 x L5 BZN NYLOK 86 00F 19 735 M2 5 x L3 BZN NYLOK 86 00D52 630 Chapter 1 55 Removing the LCD Bezel 1 Remove the rubber pads securing the LCD bezel screws O 86 OE OE Senate aor EO a 2 Remove the screws securing the LCD bezel O O 3 Carefully pry the LCD bezel open and remove it from the LCD module t 56 Chapter 1 Removing the LCD Panel 1 Remove the screws securing the LCD panel M2 5 x L5 BZN NYLOK 4 Black C3 kgf cm 15 M2 x L4 BZN NYLOK 2 Black 1 6 kgf cm 15 2 Disconnect the CCD board cable 3 Remove the LCD panel from its chassis then turn it over to gain access to the inverter board cables Chapter 1 57 Removing the Inverter Board QO Disconnect the 2P and inverter cables from the inverter board Removing the LCD CCD Cable 1 Peel off the acetic tapes securing the LCD CCD cable to the LCD panel h 2 Disconnect the LCD connector end of the LCD CCD cable from the LCD panel PCB 58 Chapter 1 Removing the LCD Panel Brackets QO Remove the screws securing the LCD panel brackets M2 x L3 BZN NYLOK 6 Black 1 6 kgf cm 15 Removing the LCD Module Hinges 1 Remove the screws securing the LCD module hinges Chapter 1 59 Removing the CCD
37. ble diskette The flash utility will automatically be executed Follow the on screen instructions to finish the flashing of the BIOS BIOS Recovery If a BIOS flash procedure fails to complete perform a BIOS recovery procedure by using the Crisis Recovery Diskette During this procedure the system will force the BIOS to enter a special BIOS block called boot block to boot up the system with minimum BIOS initialization To perform BIOS recovery 1 1 2 3 Make sure the power cord is connected to the computer Attached a USB floppy drive to the computer Insert the Crisis Recovery Diskette into the floppy drive Press and hold the Fn Esc keys then press the power button This initialize the BIOS recovery process The boot block BIOS will start to restore the failed BIOS code Short beeps should be heard during this process Once the process is completed a long beep should be heard Turn off the computer once the process is complete Turn on the computer again and flash the BIOS Refer to the previous instructions Chapter 1 21 22 Launch Manager Launch Manager allows users to configure three of the easy launch keys Acer Empowering Web browser and Mail To configure an easy launch key 1 Select Start All Programs Launch Manager R Launch Manage Button Configuration E Empowering Technology WW 2 a Button Configuration Le J Empowering Technology www 3 Empowering Technology
38. cessing 12 Boot menu 19 Exit menu 20 Information menu 14 legend bar 12 Main menu 15 menu bar 12 navigating 13 Security menu 16 system dafaults 20 POST beep codes 70 error messages 67 power AC power indicator 8 Acer QuicCharge 3 battery pack 8 button 5 DC in jack 8 disconnecting 24 indicator 9 power management 3 power management specification 101 power board removing 41 power on password 16 Power On Self Test see POST 11 105 106 processor power management 101 removing 35 socket location 83 Quiet Boot 15 RTC battery BIOS error 11 location 82 S4 state 101 south bridge 82 speaker cable connector 82 removing 45 status indicators 9 AC power mode 8 battery charging 9 Bluetooth 10 Caps Lock 9 HDD activity 9 Num Lock 9 ODD activity 7 power 9 WLAN 10 subwoofer 8 cable connector 82 removing 51 supervisor password 16 S Video TV out port 7 SWI dip switch function 18 system switch 84 system block diagram 81 system board layout 82 removing 53 system date 15 system features audio 2 computing platform 1 connectivity 2 display 1 graphics 1 I O ports 2 keyboard 2 memory 1 operating system 4 power 3 status indicators 3 storage 1 utilities 4 system passwords changing 18 HDD password 16 lost password 18 power on password 16 reminders 17 removing 18 resetting 18 setting 17 status 16 supervisor password 16 user password 16 system security
39. charge does not work see the Check the Battery Pack section on the next page Chapter 1 65 Check the Battery Pack Check the battery pack via the OS control and by checking the actual battery pack Using the OS control 1 Open the Power Management setting in the Windows Control Panel screen 2 On the Power Meter tab confirm that the Current Power Source and Total Battery Power Remaining parameters are correct 3 Repeat steps 1 and 2 using both the battery pack and the AC adapter as the power source This will help you identify if the problem is on recharging or discharging Checking the battery pack voltage 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery Checking the battery charge function 1 Use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer 2 Ifthe battery charge indicator does not light up remove the battery pack and allow it to return to room temperature then reinstall the battery pack 3 Ifthe charge indicator still does not light up replace the battery pack Touchpad Check 66 If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cable 2 Replace the touchpad board
40. ction refer to the Undetermined Problems section on page 79 LCD related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Power related Symptoms Power shuts down during operation The system won t power on The system won t power off Battery won t charged Chapter 1 Run the Setup Utility then press F9 to load the system defaults Reconnect the LCD CCD cable Keyboard if contrast and brightness function key doesn t work LCD CCD cable Inverter board LCD panel System board Reconnect the LCD CCD cable LCD cable Inverter board LCD panel System board Inverter board LCD CCD cable LCD panel System board Power source battery pack and power adapter Refer to the Power System Check section on page 65 Battery pack Power adapter System board Power source battery pack and power adapter Refer to the Power System Check section on page 65 Battery pack Power adapter System board Power source battery pack and power adapter Refer to the Power System Check section on page 65 Hold and press the power button for more than four seconds System board Refer to the Check the Battery Pack section on page 65 Battery pack System board 19
41. do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors 78 Chapter 1 Undetermined Problems Undetermined problems are those for which diagnostic tests cannot identify the cause This may be a failure to detemine which adapter or device failed which installed device is malfunctioning a short circuit is suspected or when the system is inoperative IMPORTANT Verify that all attached devices are supported by the computer and that power supply to the computer is good Follow these procedures to isolate the failing FRU do not isolate non defective FRU 1 Shut down the computer 2 Visually check the failing FRU for damage If any problems are found replace the FRU 3 Remove or disconnect all the following devices 2 Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM Optical drive diskette drive Y Y Y YF Y 2 Cards in the ExpressCard 54 and card reader slots Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU IN OY ON If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board 2 LCD module assembly Chapter 1 79 Online Support Information 80 This section describes online technical support services available to help you repair y
42. ent audio visual experience in an all new sleek and elegant exterior NOTE The features listed in this section is for your reference only The exact configuration of your Aspire computer depends on the model purchased Computing platform Q Mobile technology Intel Centrino Duo mobile technology QO Processor Intel Core 2 Duo processor Your Aspire notebook supports the following processor sequence T7600 T7400 T7200 T5600 and T5500 LY Processor technologies Intel Virtualization Technology Intel VT Enhanced Intel SoeedStep Technology 2 Intel 64 bit architecture 2 Execute Disable Bit functionality QO Core logic Mobile Intel 945PM Express Chipset Memory QO Two DIMM slots supporting DDR2 533 667 MHz memory modules QO Maximum 4 GB system memory using two soDIMM modules QO Supports dual channel memory mode 1 MB flash BIOS and shadow RAM support Storage subsystem E E Q SATA hard disk drives in 80 120 and 160 GB capacities higher HDD capacity supported DVD Super Multi double layer drive or DVD CD RW combo drive 5 in 1 card reader slot supports Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick Pro MS Pro and xD Picture Card xD formats Display and graphics m OCOD DU Chapter 1 15 4 WXGA high brightness 220 nits Acer CrystalBrite TFT LCD 1400 x 900 pixel resolution 16 7 million colors Graphics controller ATI Mobility Radeon X2300 HD
43. er 1 101 102 Chapter 1 Acer Arcade key 6 Acer disc to disc recovery 15 Acer Medialouch keys cable connector 82 location 6 Acer OrbiCam camera location 5 Acer QuicCharge 3 audio features 2 headphone jack 6 internal microphone 5 microphone in jack 6 speaker grill 5 specifications 95 subwoofer 8 volume control 6 Basic Input Output see BIOS 11 battery pack charging indicator 9 location 8 lock 8 release latch 8 removing 27 troubleshooting 66 BIOS BIOS flash 21 BIOS recovery 21 check version 14 configuration utility 11 flash utility 21 package 100 password control 100 Phoenix TrustedCore Setup Utility 11 ROM size 100 ROM type 100 specifications 100 vendor 100 Version 100 BIOS Supports protocol 100 Bluetooth compatibility test 90 interface 2 key indicator 10 Index Bluetooth board cable connector 82 removing 50 boot up options drive sequence 19 multi boot menu 15 power on password 16 Quiet Boot 15 remote boot 15 card reader board connector 83 board removing 54 cable connector 82 compatibility test 90 location 6 supported formats 1 CCD board removing 60 click buttons 5 compatibility tests games 92 hardware 89 software 92 connectivity network 2 VVoIP solution 2 cooling fan cable connector 83 cable disconnecting 33 removing 33 D2D Recovery 15 DC in jack 8 cable connector 82 location 8 removing 54 disassembly procedures external modul
44. er Arcade key Press to launch the Acer Arcade program e Acer Empowering Press to launch the Acer Empowering Technology key widgets Status indicators LEDs for monitoring the HDD activity as well as the Num Lock and Caps Lock functions Close Front View 00000 O Microphone in jack Accepts an external microphone 1 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 3 Accepts audio line out devices e g speakers headphones S PDIF support provided Volume control Adjust the system audio out volume a Lid latch Locks and releases the notebook lid 5 in 1 card reader Accepts MS MS PRO MMC SD and xD formats slot memory cards Interfaces with Infrared devices e g infrared printer IR aware computers Note In Bluetooth enabled models this is where the Bluetooth board is located 6 Chapter 1 Left View e Kensington lock Accepts a Kensington compatible computer security lock hatch Ethernet port RJ 45 Connects to an Ethernet 10 100 1000 based network selected models DVI D port Connects to a display device with DVI D input 4 VGA port Connects to an external display device e g external o monitor LCD projector 5 ae S Video TV out port Connects to a television or display device with an S video input Supports both NTSC and PAL standards USB 2 0 ports Connects to USB 2 0 devices e g USB mouse USB camera IEEE 1394 ports Connects to a IEEE 1394 de
45. er Board naa aaae eens 41 Removing the Upper Case eens 42 Removing the Power FPC Cable 0 0 ccc eee 45 Removing the Speaker 0 cc eee eens 45 Removing the E key Board ees 46 Removing the Launch Board oc ee 47 VII Table of Contents Removing the Touchpad Board 1 ees 47 Removing the Modem Board 2 ce ee eee 49 Removing the Bluetooth Board ke ees 50 Removing the Subwoofer 0 ccc eee ees 51 Removing the USB Board 24 2s 2eceddendind eves ise eead bedie ee 51 Removing the System Board 1 ees 53 Removing the Card Reader Board 1 ee ees 54 Removing the DC in Jack 1 eens 54 LGD Mod le Disassembly 3 s032 2o c2d0 v 564 Gog teed hae Be ba ads 55 LCD Module Disassembly Flowchart 0 0 0 0 cee eee eee 55 Removing the LCD Bezel sintiioseda Wioutten da R ae ioe een e Rak 56 Removing the LCD Panel wk eee 57 Removing the Inverter Board ees 58 Removing the LCD CCD Cable nee 58 Removing the LCD Panel Brackets 0 ccc ees 59 Removing the LCD Module Hinges wk ee 59 Removing the CCD Board 223 4202064 2494452834 464444 69204 044 60 Removing the MicrophoneS 1 2 ce eee 60 Removing the WLAN Antennas 1 ees 61 System Troubleshooting 63 Hardware Diagnostic Procedure 00 ccc eee eee 63 System Check Procedures 0 eee eee eens 64 External Diskette Drive Check 0 00 ccc eee 64 E
46. er subsystem E E E E 71W 4800 mAh Li ion battery pack 8 cell or 44W 4000 mAh Li ion battery pack 6 cell Acer QuicCharge battery technology 80 charge in 1 hour 2 hour rapid charge system off 3 hour charge in use 3 pin 90W 19V AC adapter DIS ACPI 3 0 CPU power management standard supports standby and hibernation modes Physical U OOOD OO Chapter 1 Dimensions width x length x height 366 3 x 273 9 x 40 0 43 9 mm 14 4 x 10 8 x 1 6 1 7 in Weight with 8 cell battery pack 3 2 kg 7 0 Ibs Two spindle design for portability Holographic 3D finish exterior for a sleek elegant look CeramiFinish interior surface for a comfortable hands on fit Software U Operating system options Windows Vista Ultimate 2 Windows Vista Home Premium 2 Windows Vista Home Basic 2 Linpus Linux System tools and utilities 2 Acer Empowering Technology eNet ePower eAudio ePresentation eDataSecurity eLock eRecovery and eSettings Management Acer Crystal Eye Acer PureZone Acer GridVista Acer Launch Manager Microsoft Works 8 5 with Office Home and Student 2007 Trial Adobe Reader CyberLink PowerProducer NTI CD Maker Norton Internet Security Y Y Y nn i i Environment U U Temperature Operating 5 C to 35 C 2 Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 2 Non operating 20 to 80 Accessories Q m EN E E
47. es 25 guidelines 23 LCD module 55 main unit 37 preparatory steps 24 screw list 24 stages 23 tools 23 torque values 23 103 104 display compatibility test 89 controller specifications 95 features 1 LCD panel 5 S Video TV out port 7 VGA port 7 video memory 15 DVI D port 7 easy launch keys 10 Acer Arcade 10 Acer Empowering 10 Bluetooth 10 browser 10 configuring 10 22 mail 10 WLAN 10 E key board removing 46 cable connector 82 location 6 Ethernet port controller specifications 96 location 7 ExpressCard 54 slot compatibility test 90 location 7 external modules disassembly battery pack 27 cooling fan 33 ExpressCard 54 dummy card 26 flowchart 25 HDD assembly 31 heat sink 34 lower case cover 28 ODD assembly 32 processor 35 SD dummy card 26 VGA board 36 WLAN board 29 hard disk drive activity indicator 9 compartment 8 D2D recovery 15 password 16 hardware configuration utility 11 default configuration settings 20 disassembly procedures 23 information display 14 technical specifications 93 HDD assembly module connector 83 removing 31 HDD module shielding removing 32 HDD see hard disk drive 8 headphone jack 6 heat sink removing 34 hibernation mode 101 IEEE 1394 port compatibility test 90 location 7 Intermittent Problems 78 inverter board removing 58 IR port 6 Kensington lock hatch 7 keyboard cable connector 82 cable disconnecting 38 controller
48. essage on page 67 error codes issued Undetermined Problems POST detects an error and displayed POST Error Message on page 67 messages on screen Specific component Dysfunctional component symptoms POST Error Message on page 67 failure e g blurred LCD display Intermittent failure Symptoms cannot be re created Use the customer reported symptoms and go to the POST Error Message section on page 67 Intermittent Problems on page 78 Chapter 4 63 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required IMPORTANT Make sure that the diskette does not have more than one label attached to it Multiple labels can damage to the drive 1 Boot from the diagnostics diskette and start the diagnostics program 2 Check if the FDD Test is successful pass 3 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive 2 Replace the external diskette drive 3 Replace the system board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM IMPORTANT Make sure that the CD ROM does not have any label attached to it The label can damage the drive 1 Boot fro
49. functions and To move between selections on the menu bar To move the cursor to the field you want The currently selected field will be highlighted T and The right side of each menu screen displays a field help panel ltem Specific Help panel This panel displays the help text for the currently selected field It updates as you move the cursor to each field You can also use these keys to navigate through the multipage General Help window F5 or To select a value for the currently selected field only if it is user configurable Press F5 F6 or or to select the next lower value F6 or Space to select the next higher value Space A parameter that is enclosed in square brackets is user configurable Parameters are not user configurable for one of the following reasons QO The field value is auto configured or auto detected The field value is informational only QO The field is password protected To select a field value Esc or Alt X If you press this key a Onone of the menu screens the Exit menu displays O Ona General Help window closes the window F1 or Alt H To bring up the General Help window This window lists other Setup navigation keys that are not displayed on the legend bar Press to load default system values Press to save changes and close the Setup Utility Additional help information is available on the General Help window Just press F1 on any screen Informa
50. hanges Load Setup Defaults Exit System Setup and Discard Changes save your changes to Save Changes CMOS Exit Saving Changes Saves changes made and closes the Setup Utility Keyboard shortcut F10 Exit Discarding Changes Discards changes made and closes the Setup Utility Load Setup Defaults Loads the factory default settings for all Setup fields Keyboard shortcut F9 Discard Changes Discards all changes made to the Setup Utility and loads the previous configuration settings Save Changes Saves all changes made to the Setup Utility 20 Chapter 1 BIOS Flash Utility The BIOS flash memory update is required under the following conditions E E E When there are new versions of system programs When new hardware options are installed When the BIOS has been corrupted and you need to restore it BIOS Flash Precautions Q E E If you do not have a crisis recovery diskette at hand create a Crisis Recovery Diskette in Windows XP of Vista before you use the flash utility Do not install memory related drivers XMS EMS DPMI when you use the flash utility Place the computer in AC mode during the BIOS flash procedure If the battery pack does not contain enough power to finish the BIOS flash you may not able to boot the system because the BIOS is not completely loaded To flash the BIOS 1 2 3 Prepare a bootable diskette Copy the flash utilities to the bootable diskette Boot the system from the boota
51. hitecture Infrastructure or ad hoc peer to peer Data rate Up to 54 Mbps data rates Up to 300 Mbps Draft N data rates Encryption 64 bit and 128 bit WEP AES CCMP CKIP TKIP 64 bit and 128 bit WEP CKIP TKIP for 802 11a b g AES CCMP for 802 11a b g n Chapter 1 Modem Data modem data baud rate bps 56K Supports modem protocol V 90 V 92 WWDAA Modem connector type RJ 11 Modem connector location Right side Bluetooth Interface Chipset Foxconn Broadcom 2045 Data throughput 723 bps full speed data rate Protocol Bluetooth 1 1 Upgradeable to Bluetooth 1 2 when SIG specification is ratified Interface USB 1 1 Connector type USB Battery Pack Lithium ion Li ion Capacity Ah AC Adapter Model Name SADP 65KB DBE ADP 90SB BBEA LF PA 1650 02WR PA 1900 24AR DC output power 65W 90W 65W 90W AC input voltage 100V 100 240V 100V 100 240V DC output voltage 19 VDC AC input frequency 50 60 Hz Chapter 1 97 Hard Disk Drive Model es Fornattedcapacty i ees S o o e S a Number ofdetareads o o o o o o Interface ATA7 Serial ATA 1 0a 5 400 0 1 rom Seek time average Rotational speed Data transfer rate Internal Buffer to Host Ct SS OO oS ee MB Dimensions mm Height Width a 85 Depth 100 0 O _ Ce SS yp ee 335 to 613 Mb s 300 MB s Weight 102g max Allowable voltage 5V 5 Temperature Operating 5 to 55 C 40 to 60 C Non operating 8 90 R
52. ing lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 5910 series Compatibility Test Report released by the Acer Mobile System Testing Department Hardware Compatibility Tests VGA DVD D S Video Port Test CRT monitor Acer 211c 21 ViewSonic G220F ViewSonic PF790 19 Sony TV Trinitron S Video LCD monitor Acer FP751 17 TFT LCD Acer AL1521 15 LCD monitor DVI Acer AL1721 17 LCD monitor DVI ViewSonic VD201b 20 LCD DVI I DVI D D sub Westinghouse W37G HDMI HP LP2065 20 TFT monitor DVI Port HP S9500 19 monitor DVI Port Projector Dell 3300MP projector USB Port Test USB mouse Logicool USB mouse OWCM USB Logitech USB wheel mouse Logitech First Wheel Mouse Dell by logitech HP USB Optical Austin Mouse Belkin MiniGlow optical USB mouse HP USB optical mouse RB129AA USB keyboard Microsoft Natural Keyboard Pro Dell USB keyboard dxe Internet Navigator Keyboard Dell Smart Card Keyboard USB joystick Logitech WingMan RumblePad G UA3 USB speaker Aiwa Multimedia Digital Speaker SC UC78 Peripheral Dolby headphone 5 1 channel Panasonic USB Speaker EAB MPC57USB JS iFun USB speaker USB web camera Intel Easy PC Camera A20953 001 Orange Micro USB 2 0 Web Cam USB scanner Canon Scanner D1250 JP OS only HP 2400 Scanjet USB1 1 USB printer HP 450wbt Deskjet Printer USB Bluetooth Appendix
53. itoring various system components and functions 3 n F i ms mn a a a ag gt oe J i r 1 A l p r 1 i a am s 1mm e e e e ee j von u T Indicates the computer s power state It lights up OQ Blue when the computer is powered on Flashing orange when the computer is in standby or hibernation mode Indicates the battery charging state It lights up QO Orange when the computer is charging QO Green when the computer is in AC mode Hard drive activity Flashes blue when there is hard drive activity Lights up blue when the Num Lock function is activated Caps Lock Lights up blue when the Caps Lock function is activated Chapter 1 Easy launch Keys On the left and right side of the keyboard are special keys for launching commonly used programs WLAN key indicator Press to enable disable the wireless LAN function This key also indicates the WLAN status It lights up Blue when there is an active WLAN connection QO Orange when there is no WLAN connection Press to launch the preferred Internet browser I Bw M Press to launch the preset E mail application Bluetooth key indicator Press to enable disable the Bluetooth function This key also indicates the Bluetooth status It lights up Blue when there s an active Bluetooth connection QO Orange when there s no Bluetooth connection Acer Arcade key Press to launch the Acer Arcade program e fe Acer Empowering key
54. l Corporation Intel Core is a trademark of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following textual conventions are used in this service guide SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives additional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures CAUTION Gives precautionary measures to avoid possible hardware or software problems Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic Service Guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change i
55. lled Others may indicate a problem with a device such as the way it has been configured IMPORTANT If the system fails after you make changes in the Setup Utility menus reboot the computer enter Setup then press F9 to load the Setup defaults to correct the error Error Code List oo Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error The causes will be shown before the Equipment Configuration Error message wen Error at XXXX XXXX XXXXh R xxxxh W xxxxh Incorrect password Is specified lt No error code gt Battery Critical Low In this situation BIOS will issue four short beeps then shut down the system no message will show lt No error code gt Thermal Critical High In this situation BIOS will shut down the system no message will show Chapter 1 67 68 Error Message List Failure Fixed Disk Reconnect the hard disk drive to its connector Run the Setup Utility then press F9 to load the system defaults Hard disk drive System board Stuck Key Refer to the Keyboard or Auxiliary Inout Device Check section on page 64 Keyboard Error Refer to the Keyboard or Auxiliary Inout Device Check section on page 64 Keyboard Controller Failed Refer to the Keyboard or Auxiliary Input Device Check section on page 64 Keyboard locked Unlock key switch Unlock external keyboard Run the Setup Utility then press F9 to load the sys
56. m the diagnostics diskette and start the diagnostics program 2 Check if the CD ROM Test is successful pass 3 Follow the instructions in the message window If an error occurs reconnect the CD ROM drive connector on the system board If the error still remains 1 Reconnect the CD ROM module 2 Replace the CD ROM module 3 Replace the system board Keyboard or Auxiliary Input Device Check 64 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is properly connected to its system board connector KB1 If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem 1 Reconnect the keyboard cable 2 Replace the keyboard 3 Replace the system board The following auxiliary input devices are supported by this computer a Numeric keypad OC External keyboard If any of these devices do not work reconnect the device cable and check if that corrects the device failure Chapter 1 Memory Check Memory errors might stop system operations display error messages or cause the system to hang up Make sure that the DIMM is properly installed in its slot A loose connection can cause an error If the DIMM connection is correct run the Doagmpsiotics Test 1 Boot from the diagno
57. our Aspire notebook If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website at http global acer com support index However some information sources will require a user ID and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Support amp Downloads tab you can download information materials for all of Acer notebook desktop and server models including Q Service guides for all models User s manuals Training materials BIOS updates Software utilities Doe O oO Spare parts lists QO sCcTechnical Announcement Bulletins TABs For these purposes we have included an Acrobat File to facilitate a hassle free downloading of our technical materials The following are also available in the Support amp Downloads tab QO Detailed information on Acer s International Traveler s Warranty ITW QO Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Chapter 1 81 SYSTEM DC DC TPS51120 37 T
58. r to the base side 4 Remove the lower case screws securing the LCD module ae pa a EE 4 a i el or ag me HA PETG T cae M2 5 x L8 BZN NYLOK 3 kgf cm 15 5 Turn the unit right side up and open the notebook lid again 6 Remove the hinge screws securing the LCD module M2 5 x L12 BZN NYLOK 4 kgf cm 15 40 Chapter 1 7 Detach the LCD module from the main unit Proceed to page 55 for instructions on how to disassemble the LCD module Removing the Power Board 1 Disconnect the power FPC cable from its power board connector PWRCN1 2 Remove the screws securing the power board M2 x L4 BZN NYLOK 1 6 kgf cm 15 Chapter 1 41 3 Remove the power board from the upper case Removing the Upper Case 1 Disconnect the following system cables from their connectors 2 Empowering Key board cable E_KEY1 2 Speaker cable SPKR1 42 Chapter 1 Chapter 1 2 Power FPC cable PWRCN1 Launch board cable LAUNCHCN1 Media FPC cable MEDIA1 43 2 Turn the unit over to the base side 3 Remove the lower case screws securing the upper case M2 5 x L4 BZN NYLOK Pt Black C3 kgf cm 15 M2 5 x L8 BZN NYLOK 10 Black 3 kgf cm 15 4 Turn the unit over again and remove the top upper case screws O 8 O O zz als Por ooo 4 TE SS oe mt se ne ms om or ome dad ee eet iE Og HENNA
59. rd WarCraft III CD 04 062 q Blizzard WarCraft III Frozen Throne Expansion Pack CD 04 157 Atari q Neverwinter Nights Patch v1 62 CD 04 220 WKS q Unreal Tournament 2004 CD 04 140 ID Software q Quake III Arena CD 04 057 q Quake llil CD 04 197 Activision q Call of Duty 2 CD 04 203 q Star Wars Jedi Knight Jedi Academy CD 04 192 Electronic Arts q A Battlefield 1942 CD 04 107 WKS q Battlefield 2 CD 04 207 q Command amp Conquer Generals CD 04 222 WKS q Madden NFL 2006 CD 04 216 q Nascar Thunder 2004 CD 04 113 q Nascar SimRacing CD 04 228 q NBA LIVE 2006 CD 04 214 WKS q Tiger Woods PGA Tour 2006 CD 04 199 q Medal of Honor Allied Assault Spearhead Expansion Pack CD 04 122 1 q FIFA World Cup GERMANY 2006 CD 04 234 q Sports FIFA 2006 Soccer CD 04 236 Microsoft q _ Flight Simulator 2004 A Century of Flight CD 04 074 q Halo CD 04 078 q Rise of Nations 1 0 CD 04 079 WKS Activision Doom 3 CD 04 194 Sierra Half Life 2 CD 04 237 Crytek Far Cry CD 04 154 Interwise Silent Hunter IlI CD 04 226 Ubisoft Tom Clancy s Splinter Cell Chaos Theory CD 04 230 PowerDVD Windows DVD Maker NTI CD Maker Acrobat Reader Microsoft Office Norton Internet Security Acer Launch Manager Wireless AP Bluetooth AP Appendix B Appendix C 1 Technical Specifications This section provides technical specifications for the system hardware components Processor
60. ribed on page 29 Chapter 1 5 Peel off the black tape near the DIMM slot to expose the SW1 dip switch 6 Locate the SW1 dip switch G55 TRAS ETTET EFFETTI EET EIT ET s Oai 7 Position the SWI dip switch to ON to clear all system passwords Reinstall the memory modules and the lower case cover Turn on the computer and press F2 during bootup to access the Setup Utility 10 Press F9 to load the system defaults 11 Press F10 to save the changes you made and close the Setup Utility Boot The Boot menu screen allows users to set the drive sequence in which Setup attempts to boot the operating system By default Setup searches for boot devices in the order shown in the screen below information Main Security ltem Specific Help Boot priority order CD DVD Optiarc DVD RW AD 7560A eae ees then ee Vege Boot press lt F6 gt to move it USB FDD up the list or lt F5 gt USB Key to move it down the i list Press lt Esc gt to USB CD DVD escape the menu To set the boot drive sequence 1 Press I or 4 to select a bootable device 2 Press F6 to move the device up the list or F5 to move it down the list 3 Press F10 to save the changes you made and close the Setup Utility Chapter 1 19 Exit The Exit menu displays the several options on how to quit from the Setup Utility Select any of the exit options then press Enter Information Security ltem Specific Help Exit Discarding C
61. s higher than 90 Refresh the battery pack continue battery usage until power is depleted then recharge the battery Battery pack System board System hangs intermittently Reinstall the system drives HDD ODD System board Chapter 1 O related Symptoms System configuration values does not match the installed devices External display does not work correctly USB does not work correctly Print problems Keyboard one or more keys does not work Touchpad does not work Internal modem does not work correctly Chapter 1 Run the Setup Utility then press F9 to load the system defaults Reconnect hard disk CD ROM diskette drives Press Fn F5 LCD CRT both display switching System board System board Run printer self test Printer driver Printer cable Printer System board Reconnect the keyboard cable Keyboard System board Reconnect the touchpad cable Touchpad board System board Modem port Modem board System board 77 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least ten times 2 f no error is detected
62. s made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Tour 1 Fie Atl Oe wus tr arn oma BG wed ty Gite hoe cette Hee ey and al oe Re at See ud 1 ASSOLE TOUN oe ithaca meacu att we nra dk PE A S E ht E E a ee Bee a 5 Open FROM VIEW ayei ogai a e ta nwa a e eases a nah ae e 5 Close Front VIEW aiticestits nhieu a a key Sinan Wires Geos da O ae heed 6 LER VION Gass eee sees Segue aos aeiats ie Rsa pee cant aa aeaiel ye Gt aae te ae aed See Grete ye 7 RONE NVC WN teas eins E 2 E sete erg eevee E E E E oo EE D E EA 7 Roar VIEW gyger aloe Ai Pench aa a a aaa Se Gia Se Teeth AaS 8 BaSe VIW osd degoe ede aha Water deat ae a aa ara OAR aca et Aton Bee ae S 8 StU MACAE orean a r a o E a e A a A a 9 Eavan Koy S inara a anime Raa A E E EA 10 System Utilities 11 Phoenix TrustedCore Setup Utility nonna anaana eee 11 Accessing the Setup Utility n n naana aaa 12 Navigating Through the Setup Utility n nananana aaa aaa 13 Setup Utility Menus naana aana 14 BIOS Fase Oy adic ac ag ss eens a hae aa a ia E ets eas EANNA 21 AUG Vs Manager ih siti eur at ae anata ee Seabed She wha Be ipa Se Meir wi Gt Gd cara La candor Sa Shan 2
63. same as those in your computer In the descriptive tables following each of the menu screen illustrations settings in boldface are the default and suggested parameter settings The Setup Utility loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off The values take effect when the system is booted Power On Self Test POST uses these values to configure the hardware If the values and the actual hardware do not agree POST generates an error message You must run this utility to change the BIOS settings from the default or current configuration Chapter 2 14 12 Accessing the Setup Utility 1 Turn on the computer If the computer is already turned on save your data and close all open applications then restart the computer 2 During POST press F2 If you fail to press F2 before POST is completed you will need to restart the computer The first page to be displayed will be the Information menu Use the left and right arrow keys to move between selections on the menu bar Menu bar Legend bar Chapter 1 Navigating Through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setup Utility The table below lists these legend keys and their respective
64. stics diskette and start the Doagmpstotics program 2 Go to the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window Power System Check To verify the cause of the power problem power on the computer using the AC adapter and then the battery pack 1 Remove the battery pack 2 Connect the AC adapter and check if power is supplied 3 Disconnect the AC adapter and install a fully charged battery pack and then check if power is supplied 2 Ifthe failure is cause by a defective AC adapter refer to the Check the AC Adapter section 2 Ifthe failure is cause by a defective battery pack refer to the Check the Battery Pack section Check the AC Adapter Unplug the AC adapter cable from the computer and measure the output voltage at the plug of the AC adapter cable Refer the figure below Pin 1 19 to 20 5V Pin 2 OV ground 1 If the voltage is not correct replace the power adapter 2 If the voltage is within the range do the following a Replace the system board b If the problem is not corrected see the section Undetermined Problems on page 79 c Ifthe voltage is still not corrected proceed to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power indicator does not light up check the power cord of the AC adapter for correct continuity and installation 4 Ifthe operational
65. tem Setup defaults Shadow RAM Failed at offset nnnn BIOS ROM System RAM Failed at offset nnnn DIMM peers Piydemons Extended RAM Failed at offset nnnn DIMM System board System battery is dead Replace and run Replace the RTC battery then access the Setup Utility to Setup reconfigure the system time setttings System CMOS checksum bad Default RTC battery configuration used Run the Setup Utility to reconfigure the system time settings System timer error RTC battery Run the Setup Utility to reconfigure the system time settings System board Real time clock error RTC battery Run the Setup Utility to reconfigure the system time settings System board Previous boot incomplete Default Run the Setup Utility then press F9 to load the system configuration used defaults RTC battery System board Memory size found by POST differed from Run the Setup Utility then press F9 to load the system CMOS defaults DIMM System board Diskette drive A error Check if the drive matches the diskette type set in the Setup Utility Refer to the External Diskette Drive Check section on page 64 Incorrect Drive A type run SETUP Check if the drive matches the diskette type set in the Setup Utility System cache error Cache disabled System board CPU ID System board Chapter 1 DMA Test Failed DIMM peer fotos Software NMI Failed DIMM ee eem Fail Safe Timer NMI Failed DIMM a or OOO Device Address Conflict Run the
66. tion GA Securil CP T Le ni Setup changes system behavior by modifying the BIOS configuration Selecting incorrect values may cause system boot failure load Setup Default values to recover lt Up Down gt arrows select fields in current menu lt PgUp PgDn gt moves to previous next page on scrollable menus lt Home End gt moves to top bottom item of current menu Within a field lt F5 gt or lt gt selects next lower value and F gt lt gt or lt gt selects next lower value and lt FG gt lt gt of lt Space gt selects next higher value icontinue Chapter 1 13 Setup Utility Menus The PhoenixBlOS Setup Utility has five menus for configuring the various system functions These include Information Main e Security Boot Exit Information The Information menu screen displays a summary of your computer hardware information These information are necessary for troubleshooting and may be required when asking for technical support information Security Boot Exit CPU Type Intel R Core TM 2 Duo CPU T5500 1 66GHz CPU Speed 1600 MHZ IDEO Model Name ST980811AS 81 IDEO Serial Number SLY3T17N ATAPI Model Name Optiarc DVD RW AD 7560A PM System BIOS Version V0 13 VGA BIOS Version BK ATI VERO09 013 001 027 024323 KBC Version 02 12 Serial Number 914V301001G7170004C2000 Asset Tag Number None Product Name Aspire 5910 Manufacturer Name Acer UUID 6fdO0de60 f670 1
67. uctions in a step by step manner To illustrate removing the HDD assembly will require that you first remove the battery pack and the stylus Failure to observe the gradual flow of the process may result in component damage NOTE To reinstall the system components and assemble the unit perform the disassembly procedures in reverse Equivalent Torque Values Torque values indicated in this chapter are expressed in kgf cm kilogram force centimetre For equivalent values in in lb inch pound force and Nmm milli Newton meter refer to the table below Chapter 3 23 System Screw List Listed below are the screw types used in this system plus their corresponding part numbers NOTE The screws for the different components vary in size During the disassembly process group the screws with their corresponding components to avoid mismatches when putting back the components e wextezn Black 66 00A02 140 o wexteBzninvLoK Black e600E13524 i veskene Black 86 00080 690 Ps wes xt B2NNYLOK Black 86 00 95 736 Pre disassembly Procedure Before proceeding with the disassembly procedure perform the steps listed below 1 Turn off the power to the computer and all peripherals 2 Unplug the power cord from the computer 3 Unplug all peripheral cables from the computer 4 Close the notebook lid and place the computer on a flat steady surface 24 Chapter 1 External Modules Disassembly External
68. us capacities to form other combinations The configuration for slot 1 and slot 2 could be reversed Chapter 1 Video Interface Graphics controller ATI Mobility Radeon X2300 HD Memory bus width 128 bit Memory type Graphics Double Data Rate 3 GDDR3 Compatibility QO Microsoft DirectX 9 0c OH PowerPlay 6 0 Audio Interface Audio controller Realtek ALC883 Azalia Amplifier G1431 G1412 and G1442 Internal speakers Q One speaker grill with 2W L R stereo speakers QO One 2 5W subwoofer Internal microphone Two built in stereo microphones Supported audio technologies QO Intel HD Audio integrated in the Intel ICH7 M Dolby SurroundSound Dolby Home Theater S PDIF MS Sound USB Interface USB controller Integrated in the Intel ICH7 M Number of USB port 4 two each on the left and right sides Keyboard Keyboard controller Winbond WPC8768L Keyboard layout 88 89 93 key keyboard with international language support Features Embedded numeric keypad Inverted T cursor keys 12 function keys Windows key independent US and Euro dollar sign keys and hotkey controls Acer MediaTouch keys play pause stop previous next and record keys Easy launch keys WLAN Internet email Bluetooth Acer Empowering and Acer Arcade Simultaneously support for internal and Yes external keyboard Chapter 1 95 LAN Controller LAN controller Broadcom NetLink BCM5787 Gigabit Ethernet Controller with PCI Express
69. v A SUBWF 5 MINI USB WPC8T68L 32 18A U SATA BlueTooth O U USB MEDIA BD 56 41004 031 2 Port aaa LO IIS i V 2 A 2 gt VV E VV O System Board Layout This section shows the top and bottom layout of the Aspire 5910 system board Top View Intel ICH7 M south bridge LAUNCHCN1 Launch board cable connector PWRCN1 Power FPC cable connector U4 BCM5787M Gigabit Ethernet controller USBCN1 USB FPC cable connector MEDIA1 Media FPC cable connector Keyboard cable connector TPAD 1 Touchpad board cable connector BLUE1 Bluetooth board cable connector RTC1 CMOS battery RTC battery NEW1 Card reader slot U15 IEEE 1394 card reader function chip SPKR1 Speaker cable connector LCD1 LCD CCD cable connector DC in cable connector E KEY1 E key board cable connector m e i 82 Chapter 1 Bottom View H N A f So F 4 gt i 4 re g x Pa Giy s T ca P rier a r 5 Chapter 1 System Switch If you have enabled the Password on Boot field and you forget the supervisor password you will not be able to boot up the computer The same thing applies if you forget an HDD password Your Aspire notebook has a hardware dip switch SW1 for clearing lost system passwords Go to page 18 for instructions on how to use this dip switch gt abantai Wet ts h geopengeccoosooenes s al a ee f t 4 4 fa ANA Te By ae G55 PSW_CLR 1 d
70. vices ExpressCard 54 slot Accepts an ExpressCard 54 module Right View Optical disc drive Accepts CDs or DVDs drive type maybe slot load or ODD tray load depending on model ODD access indicator Lights up when a the optical drive is active ODD eject button Ejects the optical disc from the drive Emergency eject hole Ejects the ODD tray when the computer is turned off 11 n USB 2 0 ports Connects to USB 2 0 devices e g USB mouse USB camera Modem port RJ 11 Connects to a phone line Item location varies depending on the drive model A C C A Chapter 1 Rear View ACpower indicator _ power indicator Lights up blue when the AC adapter is connected to the DC in jack AC power mode DC in jack Connects to an AC adapter Ventilation slots nable the computer to stay cool even after prolonged Base View Ventilation slots and Enable the computer to stay cool even after prolonged cooling fan use Note Do not cover or obstruct the opening of the fan 20 fo Battery pack Provides power to the computer gt Te Battery release latch Releases the battery pack for removal P Battery lock Secures the battery pack in position 5S ma Memory compartment Houses the computer s main memory e Subwoofer Emits low frequency sound output 7 Ja HDD compartment Houses the computer s hard disk drive 8 Chapter 1 Status Indicators The computer has several status indicators for mon
71. xternal CD ROM Drive Check 0 0 ccc eens 64 Keyboard or Auxiliary Input Device Check 0 0 0 0 eee 64 MEMORY COCK scianie ne Tdi a Aah nie ea a Wale Pk ke a edt eat a Boy eee aman ee 65 Power System Check ec cyc0u 2 iets dade 6 eee eRe See eed ened oe ad 65 MPOUGMO AC ONEC a amp daca enna bape eee cee conahice erates Aha arse ST 66 POST Emor INGICAICIS sassen a iba Aen bg Ss e D ea gee a a Awe ce Ska ae 67 POST Error Message sessen e eka eae te ones else ee ee ed eed eee ates 67 POST Beep Codes asa rina eee Eta e g 65h E Oe ee eee hoe 70 Index of Symptom to FRU Error Message 0 eee 75 Intermittent Problem Ses sieros serae a a ne ee eee eee 78 Undetermined Problems retea ccc ee ee eee eens 79 Online Support Information 0 0 00 eee eee eens 80 System Block Diagram and Board Layout 81 system Block Diagram 26 eee 81 Syste Board Layout sitios ads tale couse en ate A eee 82 TOD VIC Wese cess ete Sich uly cates eh ann nt Tad en ae Sh ten ot ie ated oa Sa fh 82 BOHOM VIEW pacaran ena eea dik ath ba waa ea amen alee oe ae 83 SY SIS OWC costes 5 0 r eyar aiun Bene eG Gane bce etal os ates p Seas 84 Aspire 5910 Series Model Configurations 85 Test Compatible Components 89 Technical Specifications 93 Index 103 VIII System Tour Features Your Aspire 5910 is part of the Acer Gemstone line of notebook computers It provides superior computing performance and excell

Acer 5910 User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents