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Aastra 480 User's Manual
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1. 0cseee 12 Copying from the Callers List to the Directory cccee 12 Changing a number in the Callers List before dialing 12 Deleting an entry in the Callers List ccccsseeeeeeees 12 Deleting all entries in the Callers List cccccseseeeeee 12 Headset Dataport Operation 13 Using a Headset with your Telephone ccceeeeeeeeseeeeees 13 To make calls using a headset cceececeeecceeeeseeeeeeees 13 To receive calls using a headset cccecececseeeeeees 13 Using the Dataport 0 13 USING Services cceseeseeeeeeeneeees 14 ICONS anaa 15 Troubleshooting assaassnnnnnnnnn 16 Limited Warranty ccsssseseeeees 18 Introduction Congratulations on your purchase of the Model 480 telephone The Model 480 boasts several timesaving and advanced features including e a large 8 line backlit display e a 200 Name Number Directory with 100 entry Callers List e a speakerphone for handsfree calls e access to advanced services e ajack for headset usage Use this guide to learn more about the Model 480 s features handset 2 line cords number card and lens Emergency Service Feature The Model 480 will provide basic telephone service during a power failure However only the dial pad ringer and handset will function If you are on a handset call during a power interruption the Model 480 will keep the
2. Calling an entry 12 Changing a listing 12 Copying from 11 12 Deleting all entries 12 Deleting an entry 12 Prompts 6 Viewing 12 Connect 4 Contrast Level 9 Copy key 3 D Dataport 2 13 Date and Time 9 Directory 20 Adding name number 10 Changing entries 10 Copy to 11 12 Deleting all entries 11 Deleting an entry 11 Dialing from 11 Entering letters characters 10 Finding entries 10 Key 3 Locking 11 Unlocking 11 Model 480 User Guide Display Contrast See Contrast Level Language 9 Prompts 6 E Emergency Service Feature 1 Extension in Use 7 F Flash 7 10 15 G Goodbye key 3 H Handsfree calling 3 7 Headset Adaptor 1 Jack 2 Making calls 13 Receiving calls 13 Switch 2 13 Hold key 3 8 I Icons 15 Insert Number Card 5 Installation 4 K Key Description 2 L Language selection See Display Lights See Status Lights Index Locking Directory See Directory M Message Waiting 6 8 9 Mute key 3 O Options Area Code See Area Code Clear Message Waiting 9 Contrast level See Contrast Level Language See Display Ring Tone 9 Time Date See Date and Time Options key 3 P Pause Icon 15 Inserting 3 10 Predialing 7 Prompts 6 R Redial key 3 Redial List Deleting List 7 Redialing a number 7 Ringer ON OFF 6 Tone 9 Volume 8 S Services 14 Services key 3 Softkeys 6 Speaker Key 3 Light See Status Lights Operation 8 Stand 4 Status Lights Speaker 7 Telephone
3. Table of Contents Introduction ceecceceeeeeeeeneeeeeneeees 1 Emergency Service Feature 1 Unpacking the Phone 1 Key DeSCriptiOn cccccssseesseeeees 2 Installation veiestsccceseccnsscensecervetsextves 4 Prompts and Indicators 6 How do use softkeys 6 Display Prompts cceeeeees 6 Making and Answering Calls 7 Predialing a numbet 4 7 Handsfree Calling cee 7 Timing a calls 7 USING Flash s es 7 Extension in USe a e 7 Using the Redial List 7 Status lights ee eeeeeeeeeees 7 Using Hold key 8 Adjusting the Volume 8 Customizing your phone 9 Setting your Options 9 Using the Directory 10 Adding a name and number to the Directory ccccccceeeeeeees 10 Entering Letters and Characters 0cceceeeeeeees 10 Finding entries in the Directory csiesteccnicnesentetiatdataticoss 10 Changing entries in the Directory ccceceececeeeeeeees 10 Copying to the Directory 11 Dialing from the Directory 11 Deleting an entry in the Directory cccceeeeceeeeeeeeees 11 Deleting all entries in the Directory ccceceeseceeeeeeees 11 Locking the Directory 11 Using the Callers List 12 Viewing the Callers List 12 Calling an entry in the Callers List
4. 4 Clear Msg Wtg Sometimes the Message Waiting prompt will appear and the light will flash when there are no messages waiting on your Voice Mail service When in this option select the Clear softkey to clear the prompt and flashing light The light will flash again when there are new messages waiting 5 Area Code In some locations you cannot dial a local number using the area code By default incoming calls are recorded with area codes in the Callers List This option allows you to enter up to three local area codes to be removed from incoming calls Press the Charge softkey to enter an area code 6 Contrast Level Use the Change softkey to cycle through 8 contrast settings which brighten or darken the display t These services may have different names in your area and may require paid subscription Contact your telephone company for details Model 480 User Guide 9 Using the Directory The Directory can store up to 200 names and numbers which are displayed in alphabetical order Tip Store all your Directory con tacts the same way either first name first or last name first This will make it easier to find names and numbers Adding a name and number to the Directory 1 Press the Directory button W 2 Press the AddHew softkey 3 Enter the number using the dial pad You can enter up to 24 digits Hyphens will be automatically added If you need to enter a pause between your voice ma
5. softkeys allow you to put the current call on hold and answer a Call Waiting call You can then switch between calls normally Contact your local telephone company for activation information What is a softkey There are three keys on both the left and right side of the display They do different things depending on the command displayed next to them See the section How do I use softkeys for more information t These services may have different names in your area Contact your telephone company for details If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastra com or call 1 800 574 1611 for technical assistance Aastra Telecom 2001 41 0010 00 00 Rev 02 Model 480 User Guide 17 Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one 1 year period from the date of original purchase If there is a defect or malfunction Aastra Telecom shall at its option and as the exclusive remedy either repair or replace the telephone set at no charge if returned within the warranty period If replacement parts are used in making repairs these parts may be refurbished or may contain refurbished materials If it is necessary to replace the telephone set it may be replaced with a refurbished telephone of the same design and color If it should become necessary to repair or replace a
6. Caller Identification capabilities contact your local Service Provider for subscription details Your Service Provider may call these services by different names 1 Connect the handset cord Turn the telephone over and locate the handset jack marked FI Insert one end of handset cord into the jack until it clicks into place Then route the handset cord through the groove as shown in the illustration below Attach the handset to the other end of the handset cord 7N AU AN Tae lt j Handset groove 2 Attach the stand If you plan to mount the phone on the wall you do not need to attach the stand skip this step If you plan to use the phone on a desk attach the stand by inserting the tabs on the stand marked with W into the slots on the bottom of the telephone A For a higher viewing angle use the slots marked For a lower 4 Model 480 User Guide viewing angle use the slots marked amp Then slide the stand towards the phone until it snaps into place B 3 Connect the cords If you attached the stand to install the phone on a desk route both the phone cord and power adapter cord through the opening in the stand Insert the phone cord into the slot on the back of the telephone marked J until it clicks into place Insert the power cord into the power jack marked A 4 Press the cords into grooves Press the cords into two of the grooves provided on the bottom of
7. call although the display will not work while the power is off Handsfree calls will not be re established during a power interruption Unpacking the Phone When you unpack your telephone you should ensure that you have all of the following items If any part is missing contact the supplier of your telephone handset cord telephone power adaptor The power adaptor is 16 VAC 250mA please see the regulatory sheet for safety instructions regarding the power adaptor and operation of the telephone Model 480 User Guide 1 Key Description Dataport Large 8 Line Backlit Display Navigational Keys Telephone Status Light Handset Speaker Status Light Volume Bar Dial Pad Softkeys Headset Jack Headset Switch 2 Model 480 User Guide Key Description Directory which can store up to 200 names and numbers in alphabetical order See the section Using the Direc tory for more information Callers List which stores the last 100 callers See the sec tion Using the Callers List for more information Pressing W and dia lets you move between screens when you are using services These buttons also let you scroll through menu selections such as the Options List When you are editing entries on the display deletes a character or number and adds a space when entering or editing names Adjusts the volume for the handset headset ringer a
8. defective or malfunctioning telephone set under this warranty the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety 90 days from the date of pick up or the date of shipment to you of the repaired or replacement set or until the end of the original watranty period whichever is later Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Aastra Telecom shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph 18 Model 480 User Guide however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or household purposes This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach o
9. handset cord is fully connected to both the phone and handset If a headset or headset adaptor is plugged into the phone check to make sure the headset switch is in the off position position 0 See the section Installation and Headset Dataport Operation for more information Why is my display blank Ensure that the power adaptor is fully plugged into the electrical outlet and that the outlet is supplying power you can test this with another electrical device such as a lamp How do I set the time and date If you subscribe to the Caller ID service the first incoming call will update the phone with the correct time amp date Otherwise use the Time Date option in the options list to manually set the time and date Why can I only see 4 options when the user guide says there are 6 The telephone screen will only show 4 options at a time To see more press the down arrow button v How do I remove the stand from the phone Place one hand on top of the phone and place the other hand on the top of the stand Pull the stand away from the telephone You will have to pull quite forcefully but this will not break the stand Can I turn the light on the screen off No You can only adjust the contrast of the display Why are Callers not identified on the display Caller ID information usually arrives between the first and second ring Let the telephone ring at least once before answering Make
10. List you will be prompted to enter a name Once you ve pressed the Save softkey to save the name the display will show Saved Directory Dialing from the Directory 1 Press the Directory button W 2 Find the entry you would like to call in the Directory 3 Lift the handset to dial the number or press the Di al softkey or lt 4 to dial the number using Handsfree Deleting an entry in the Direc tory 1 Press the Directory button M 2 Find the entry you would like to delete 3 Press the Delete softkey 4 Press the Delete softkey again to confirm Deleting all entries in the Directory Once you have deleted the Directory you cannot get entries back You can protect the Directory by locking it To permanently delete all entries in the directory 1 Press the Directory button W to open the Directory 2 Press the DeleteList softkey 3 Press the Delete softkey to confirm Locking the Directory You can lock the Directory so that entries cannot be deleted or changed You cannot add entries to a locked directory 1 Press 2 Press 3 Press The display shows Directory locked To unlock the Directory 1 Press 2 Press 3 Press The display shows Directory unlocked Model 480 User Guide 11 Using the Callers List The Callers List records the last 100 callers in the order they called The telephone display will indicate when there are new callers When the Callers Lis
11. amp T Timing a call 7 Troubleshooting 16 V Viewing items Callers List 12 15 Directory 15 Redial List 15 Voice Mail 6 Volume Handset 8 Key 3 Ringer 8 Speaker 8 W Warranty 18 Model 480 User Guide 21
12. d service in the Services menu by selecting it and pressing the Delete softkey The service will appear as lt deleted gt If you download another service it may overwrite any service displayed as deleted gt Icons Other List Icons r You are viewing the The display uses icons to convey m Redial List information about calls Directory i entries Callers and services You are viewing the Options List Icons in the Callers List P You are viewing the Callers List ta ein o a when it came in y TEE ath ou are viewing the You did not answer the HAT Services List call when it came in aaa You were on another call when this call came Service information is being downloaded to You have returned the your telephone call from the Callers List You are viewing the Directory You pressed the Flash softkey or Flash has been programmed into a number You pressed the Pause softkey or a pause which is about 2 sec onds has been pro grammed into a number Model 480 User Guide 15 Troubleshooting What are services and how do I use them Services are provided by your telephone company and include basic features such as Caller ID Other services can be accessed through the key and may include services such as Call Forwarding and Voice Mail Before using your services you must activate them by contacting your local telephone company See the section Using Services for mo
13. dicators button next to it In this illustration 2 How do I use softkeys the user is selecting Hext Srace to This telephone uses softkeys to give insert a space Commands will you commands to choose from change depending upon the action Each choice corresponds to the you are performing Enter the name gt Dren l Use Save to end T a Backsrace Nextopace 7 Ot ee San Display Prompts Instructions and information are displayed on the large screen If you are unsure what a certain prompt for additional information means find it here or see the Troubleshooting or index section Pipay rompi Prompt Explanation Tall is onhold JA A callis on hold Press the Hod gt key or the is on hold Press the key or the Handsfree key to speak with the caller Check Phone cord Phone cord A line cord R may not be connected properly Breek rhone sord is full The Directory has reached its maximum number of entries If you want to add entries you must first delete some entries Directory locked The Directory has been locked and you cannot edit add or delete entries See the section Using the Directory for more information Message Waiting Check for new messages in your Voice Mail service Press to see other display prompts Private Hame or The caller has requested that the name or number Private Humber not be shown Ringer is OFF No audible ringing To turn the ringer on again press the
14. e Light e Light flashes and the display shows Call is on hold a call is on hold Press or lift the handset to take the call off hold e Light flashes and the display shows Message Waiting a mes sage is waiting for you at your message or voice mail service e Light flashes quickly and the ringer sounds you have an incoming call e Light is on and the display shows Extension in usel an extension telephone is using the line The message also appears when the telephone is not propertly con nected to a phone line Using Hold key Pressing puts a handset or handsfree call on hold e You can hang up the handset without losing the call e The display will show the mes sage Call is on hold e The telephone light will flash e To retrieve the call lift the hand set or press again You can also press C4 to retrieve a Handsfree call Note A call is taken off hold auto matically after 15 minutes If the handset is on the phone the call will be disconnected If the handset is off the caller will be able to hear you again 8 Model 480 User Guide Adjusting the Volume Pressing the volume button adjusts the receiver headset speaker and ringer volume e To adjust the ringer volume leave the handset in the cradle and press the volume bar while there is no active call There are 8 settings for the ringer the display will tem porarily indicate the current ringer volume setting e To adjust
15. f warranty and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties expressed or implied including warranties or fitness for particular purpose and merchantability Warranty Repair Services Should the set fail during the warranty period In North America please call 1 800 574 1611 for further information Outside North America contact your sales representative for return instructions You will be responsible for shipping charges if any When you return this telephone for warranty service you must present proof of purchase After Warranty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charge You are responsible for all shipping charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside North America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally autho rized This restriction applies during and after the warranty period Unauthorized repair will void the warranty This page left intentionally blank 19 Model 480 User Guide A Index Area Code 9 12 B Backlit Display 2 C Callers Key 3 Callers List
16. il number and password for example press the Fause softkey The pause icon M will appear To program a number that uses Flash press the Flash softkey where it is required in the number The Flash icon amp will appear Press the Backsrace softkey or to erase a number Press the Save softkey 5 Enter a name using the letters on the dial pad See the following instructions Entering Letters and Characters to enter names using the dial pad The name can have up to 16 characters including spaces Press the HextSrace softkey or B to move to the next letter or add a space Press the Back srace softkey or to erase a character 6 Press the Sawe softkey The new entry now shows on the display a 10 Model 480 User Guide Note You can also copy an entry from the Callers List to the Directory using the button before or after you have changed it Entering Letters and Characters You can enter characters using the telephone s dial pad To enter a letter press the key with that letter on it If the letter is the second one on that key press the key twice For example to enter R press ZJ three times The cursor will advance to the next space after a delay of 2 seconds or if you press a different key To change the case of a letter press the ChangeCase softkey and then enter the letter By default the first letter of a word or name will be capitalized and the letters following will be
17. ion cost Contact your telephone company for information Before selecting a service you must download the service into your telephone Contact your telephone company for information on downloading services in your area Downloading a service is as simple as dialing the subscription number and following any voice prompts Your phone may be capable of automatically dialing out to update your subscribed features and services For more information on this ability contact your telephone company Some services may be available by dialing them directly You do not have to download these services but you may wish to save them in your Directory Note Some options such as the call timer may be disabled when you are using a service 14 Model 480 User Guide Activating services 1 Dial the number provided by your telephone company and follow the prompts 2 Once you have successfully downloaded the services of your choice press the key The Services menu appears 3 Use the W da keys to move the indicator to the Service you want to select 4 Press the Select softkey to activate the service next to the D indicator 5 Once you have connected to the service follow the instructions on the display 6 To exit a service session press the Quit softkey or Goodbye to leave the Services List Deactivating services You may deactivate a service by contacting your telephone company You can delete a downloade
18. l When you make or answer a call the Timer shows the elapsed time of the call Using Flash The Flash softkey allows you to access telephone company subscribed services such as call waiting and three way calling These services vary from area to area so contact your telephone company for instructions on using available services with your Model 480 telephone If these instructions say to press the hook switch or receiver button press the Flash softkey Extension in Use The Extension in use prompt appears on the telephone display and the telephone status light turns on when someone uses another telephone on the same line This message also appears when the telephone is not properly connected to a phone line Using the Redial List The Redial List records the last 10 numbers you dialed REDIALING a number 1 Press to view the Redial List 2 Use the W da keys to move the cursor to the number you want to dial 3 Lift the handset to dial the number or press the Dial softkey or G4 to dial the number using Handsfree DELETING the Redial List 1 Press to view the Redial List 2 Press the DeleteList softkey 3 Press the Delete softkey to confirm Status lights Speaker Light e Speaker light is on a call is on Handsfree speaker e Speaker light flashes and the dis play shows Microrhone muted a call is muted Press O to take the call off mute Model 480 User Guide 7 Telephon
19. lower case Special characters are entered by pressing the 1 and the keys Characters will appear in this order oe eee E 4 a Finding entries in the Directory 1 Press the Directory button W 2 Once in the Directory press to scroll down and da to scroll up one listing at a time Hold either key down to scroll continuously OR Press a dial pad key to see listings that start with that letter For example takes you to the first J listing takes you to the first K listing Changing entries in the Direc tory 1 Press the Directory button J 2 Find the entry you would like to change 3 Press the Change softkey 4 To change the number use the Backsrace softkey or to erase digits Use the dial pad to add digits Use the Pause softkey to insert a 2 second pause The pause icon J will appear 5 Press Save to move to the name 6 To change the name use the Backspace softkey or to erase letters Use the dial pad and the HextSrace softkey to add letters Press the ChangeCase softkey to switch between upper and lower case 7 Press Sawe to save changes Copying from the Callers List the Redial List or the Display to the Directory 1 Open the Callers List Redial List or answer a call 2 When the number is displayed on the screen press f If the entry includes a name and number the display will show Saved Directors 3 Ifthe entry is a number only such as in the Redial
20. n and add your local area code s Note The Callers List does not save changes If you plan to dial the number again copy it to the Directory and change it there 1 Press the Callers button amp 2 Find the caller in the Callers List you wish to dial 3 To add digits use the dial pad 4 To delete digits press the Edi tum softkey to begin editing Use the dial pad to add digits 5 Lift the handset to dial the number or press the Dial softkey or lt 4 to dial the number using Handsfree Deleting an entry in the Callers List 1 Press the Callers button amp 2 Find the entry you would like to delete in the Callers List 3 Press the Delete softkey 4 Press the Delete softkey again to confirm The display shows Item 15 erased Deleting all entries in the Call ers List 1 Press the Callers button amp 2 Press the Del eteLi st softkey 3 Press the bel ete softkey to confirm The display shows Callers list is emrty Headset Dataport Operation Using a Headset with your Telephone The Model 480 is equipped with a switch and a 3 5mm jack on the left hand side of the phone for headset use In order to use a headset the headset switch must be in the on position position 1 and the handset must be off hook away from the phone cradle Note The handset will not function if a headset or headset adap tor is plugged into the head set jack and the headset switch is in the on positi
21. nd handsfree speaker See the section Adjusting the Vol ume for more information Displays the last 10 numbers dialed See the section Using the Redial List for more information The button lets you access six options to cus tomize your telephone See the section Customizing your phone for more information Pressing opens a list of Services scripts that are stored in memory See the section Services for more information on downloading and using services Pressing ends an active call exits an open list such as the Directory or Callers List but if a call is active when the list is open it will also end the call It will not hang up a call that is on hold Places an active call on hold or releases this call from being held This key also enters pauses during predial or editing mode See the section Using Hold key for more information Pressing copies a displayed number into the Directory Pressing C activates Handsfree so you can make and receive calls without lifting the handset See the section Handsfree calling for more information Mute when activated prevents the caller from hearing you The display will show Microrhone muted When a Handsfree call is muted the speaker light blinks To take a call off mute press amp gt again Model 480 User Guide 3 Installation Your Model 480 telephone can be installed on a desk or mounted on the wall To use the phone s Call Waiting and
22. on position 1 To make calls using a headset 1 Ensure the headset switch is in the on position 2 Plug the headset into the jack 3 Remove the handset from the phone cradle to obtain dialtone 4 Dial the number To end a call return the handset to the phone cradle To receive calls using a headset 1 Ensure the headset switch is in the on position 2 Plug the headset into the jack 3 When an incoming call is received remove the handset from the cradle to answer the call 4 Complete the call using the headset To end a call return the handset to the phone cradle Contact your telephone equipment retailer or distributor to purchase a headset Customers should read and observe all safety recommendations contained in headset operating guides when using any headset Using the Dataport Located on the right hand side of the Model 480 the dataport can be used to connect another device such as a fax machine or computer modem to the phone Plug one end of a line cord to the phone and the other end to the device to be connected Note The dataport will only oper ate when the handset is on hook in the phone base cra dle Model 480 User Guide 13 Using Services The Model 480 telephone allows you to access enhanced telephone company subscription features and services which can include home banking catalogue shopping restaurant guides and voice mail Services may be free or may have a subscript
23. re information I m having trouble with services I have subscribed to how do I get help Usually your telephone company supplies a special number to call for activation of your services When you call this number you must follow the recorded instructions carefully This allows the telephone company s system to recognize your phone and customize it with the services you have subscribed to If you have any activation problems call your local telephone company Why are there no prompts on the screen when a Call Waiting call comes in You must subscribe to Call Waiting Identification from your telephone company Why is the light not coming on with a new Voice Mail Message You must subscribe to the Visual Message Waiting service from your telephone company for this function to work Why don t numbers I return from the Callers List connect Incoming calls are recorded with the area code attached whether they are 16 Model 480 User Guide long distance or local calls You may have to remove the area code from local calls in order to call from the Callers List or use the Area Code option in the options list to have local area codes automatically removed See the section Customizing your phone for information about the Area Code option Alternatively you may need to add 1 before long distance numbers in order to dial long distance Why is my handset not working Check to ensure that the
24. right side of Unknown rare or The anne company is unable to provide the Unknown number name or number of the caller He Mew callers XX new calls have been added to the Callers List since you last checked it He Callis bumped XX callers have been deleted from the Callers List to make room for new callers You must subscribe to a Message Waiting service for this feature to work Consult your local telephone company for information 6 Model 480 User Guide Making and Answering Calls Predialing a number Predialing lets you view a number before you dial Enter the number using the dial pad and before lifting the handset Use the Backsrace softkey or to correct any errors To dial the number lift the handset or press the Dial softkey or press Ca Handsfree Calling The Handsfree feature allows you to speak to someone without using the handset To dial using Handsfree enter a number and then press 4 or the Dial softkey To answer using Handsfree press C4 when a call is ringing To switch between Handsfree and the handset when the handset is off hook press lt 4 When the handset is on hook press Cf to disconnect a Handsfree call When Handsfree is on the speaker light turns on When the speaker light is on press gt at any time to mute Handsfree The speaker light will flash and you will hear the caller but they will not hear you To switch between Handsfree and mute press D Timing a cal
25. sure you subscribe to Caller ID services from your local telephone company Why can t I dial a number in the Callers List You must subscribe to a Caller D service for names and or numbers to be recorded in the Callers List If the number of the caller is unknown or private you cannot return the call Or the number may require an area code Press the EditHum softkey to edit the number then press the Dial softkey Why can t I hear a caller or be heard Increase the receiver or speaker volume Make sure the handset cord is inserted securely into the jack If the speaker light is flashing the call is muted press the A key to turn mute off the light will be steady and not flashing Why does the telephone wob ble Make sure the cords are routed properly through the stand as indicated in the Installation section Check that the stand has been properly snapped into place What does Hold Msg do This is an option available with some Call Waiting services When you are on a call and another call comes in on Call Waiting you can press the Hold M 9 softkey to send a network message to the caller The message will ask the caller to hold and tell them that you will be with them shortly You can then answer the call at your convenience Contact your local telephone company for activation information What does Answ CW or Swi tch do This is an option available with some Call Waiting services These
26. t is full new callers are added to the list and the oldest callers are deleted In the Callers List you will see the message 4 amp Hew callertsa An Callis bumped on the display Viewing the Callers List 1 Press the Callers button amp 2 Press dia and amp to move up and down in the Callers List Hold either key down to scroll continuously You can also press the Resume softkey to see the last caller you viewed the previous time you entered the Callers List 3 Press the Callers button the Qui t softkey or at any time to leave the Callers List Note will also hang up a caller if you are on a call Calling an entry in the Callers List 1 Press the Callers button amp 2 Find the entry you would like to call in the Callers List 3 Lift the handset to dial the number or press the Di al softkey or lt 4 to dial the number using Handsfree Copying from the Callers List to the Directory When the number is displayed in the Callers List press l The display will show Saved Di rectory 12 Model 480 User Guide If the entry in the Callers List does not have a name i e if the name is listed as Unknown or Private you will be prompted to enter a name You can edit a number in the Callers List and then copy it to the Directory Changing a number in the Call ers List before dialing Tip If you have to frequently remove area codes to return local calls you should use the Area Codes optio
27. the handset volume lift the handset and press the volume button while you are on a call The handset will return to the default volume after you hang up To adjust the speaker volume press the volume button while the speaker is activated activate the speaker by pressing 4 The speaker will remain at this vol ume until it is adjusted again t You must subscribe to a Message Waiting service for this feature to work Consult your local telephone company for information Customizing your phone There are six configuration options accessed by pressing Options Setting your Options 1 Press to enter the Options List 2 Use and da to scroll through the list of six options 3 Press the Show softkey to configure an option 4 Use the softkeys to change a selected option 5 Press the bone softkey at any time to exit the option or press to exit the Options list The following six options may be changed on the Model 480 1 Language Select a language for the display prompts English French or Spanish 2 Time Date Use this option to change the time and date setting on the display Press the appropriate softkey to increase that item by 1 For example press the Hour softkey to increase the hour from 1 to 2 Note The time and date are auto matically set when the phone receives its first Caller ID call 3 Set ring tone Press the Charge softkey to select one of four ring tones
28. the stand This will allow the stand to sit flat on a desk surface Stand Power Adaptor Line grooves Phone cord 5 Install the phone If you have installed the stand and are using the phone on a desk Simply turn the telephone over so it rests on the stand Connect the phone cord to a phone jack and plug the power adapter into a power outlet Note You should connect the power adaptor to a surge pro tector or power bar 6 Install on a wall To install the Model 480 on a wall Connect the cord to the wall jack A Coil the phone cord into the space provided on the back of the phone B Then align the telephone so the hooks on the wall plate C align with the wall mount slots on the back of the phone as shown here Push the phone onto the pegs then slide it down until it is secure D Plug the power adaptor into a power outlet E Note You should connect the power adaptor to a surge pro tector or power bar 7 Insert number card Write your telephone number on the number card and place it into the card slot on the telephone located under the mouthpiece in the handset cradle Gently bend the clear plastic lens into the slot over the number card 8 Customize the telephone Follow the instructions in the section Customizing your phone to customize your Model 480 telephone Display and Operation Model 480 User Guide 5 Prompts and In
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