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3Com TRGpro Owner's Manual

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1. Chapter 4 Page 105 3 Select any of the following options Category Type Payment Currency Vendor and City Attendees 4 Tap OK See Categorizing records earlier in this chapter Opens a pick list of expense types Lets you choose the payment method used to pay the Expense item If the item is prepaid such as airline tickets supplied by your company you can choose Prepaid to place your expense in the appropriate company paid cell of your printed expense report spreadsheet See Transferring your data to Microsoft Excel later in this chapter for more information Enables you to choose the type of currency used to pay the Expense item The default currency unit is defined in the Preferences dialog see See Options menu later in this chapter You can also display up to four other common types of currency See Customizing the Currency pick list later in this chapter for more information Lets you record the name of the vendor usually a company associated with the expense and the city where the expense was incurred For example a business lunch might be at Rosie s Cafe Vendor in San Francisco City See Looking up names to add to expense records earlier in this chapter Customizing the Currency pick list You can select the currencies and symbols that appear in the Currency pick list To customize the Currency pick list 1 Tap the Currency pick list in the R
2. As soon as you select an expense type your handheld computer saves your entry If you do not select an expense type it does not save the entry Page 104 Using Your Basic Applications Tip A quick way to create a new Expense item is to make sure that no Expense item is selected in the Expense List write the first letter s of the expense type and then write the numerical amount of the Expense item This technique takes advantage of the automatic fill feature See Options menu later in this chapter for details Changing the date of an Expense item Initially Expense items appear with the date you enter them You can use Expense to change the date associated with any Expense item To change the date of an Expense item 1 Tap the Expense item you want to change 2 Tap the date of the selected item 4 14 Taxi 4 2002 gt 4714 Hotel aon Feb Mor i 4 14 Car Rental Jul Aug Sep Oct Now Dec Tap date SM TWT 12 Aa 7 8 9310 11 GED is 16 17 18 21 22 23 24 25 28 29 30 3 Tap the new date Entering receipt details Expense provides a variety of options that you can associate with an item These options appear in the Receipt Details dialog box To open the Receipt Details dialog box 1 Tap the Expense item to which you want to assign details 2 Tap Details Receipt Details Category w Unfiled Type w Lunch Payment w Unfiled Currency Vendor OE Cal Dae ee g
3. Using expense report templates Palm Desktop software includes several expense report templates When you use one of these templates you can edit your expense data in Microsoft Excel The templates have the extension xlt and are stored in the template folder in the Palm Desktop software directory on your personal computer To see what a template looks like before you use it open the template in Microsoft Excel For example the template Sample2 xlt looks like this Page 110 Using Your Basic Applications Sample2 xlt iojx Lodging amp Hotel Laundry Tips Lodging total MEAI 49 Lunch amp Snacks 20 Dinner ss cash advance Due employee Due company MAD Sample2 If you want to streamline or customize your expense reports you can change these templates For example you can add your company name to a template See Appendix C for information on changing templates Chapter 4 Page 111 To view your expense data using a Microsoft Excel template 1 Display your expense data in a Microsoft Excel spreadsheet as described in the previous procedure 2 Click Options Expense Report Options x Name Po o Department poo Cancel Phone No Help Project Bilt Template Select an Expense template from the list SAMPLE1 XLT p Local Currency Select a country name from the list below or type in your local currency s country United States Be Enter name
4. Date Book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date In Date Book you can do the following Enter a description of your appointment and assign it to a specific time and date Display a chart of your appointments for an entire week The Week View makes it easy to spot available times and any potential scheduling overlaps or conflicts Display a monthly calendar to quickly spot days where you have morning lunch or afternoon appointments Set an alarm to sound prior to the scheduled activity Create reminders for events that are based on a particular date rather than time of day Birthdays and anniversaries are easy to track with your handheld computer Attach notes to individual events for a description or clarification of the entry in your Date Book To open Date Book m Press the Date Book application button on the front panel of your handheld computer Date Book opens to today s schedule Ol 2 8000 Date Book button Note Press the Date Book application button repeatedly to cycle through the Day Week and Month views Page 52 Using Your Basic Applications Address Book a Address Book enables you to keep names addresses phone numbers and other information about your personal or business contacts In Address Book you can do the following Quickly look up or enter names addresses phone numbers and other information Ente
5. Wi your handheld computer inserts the full name Williams and its associated information If you have more than one name that begins with Wi the Phone Lookup screen appears and highlights the first record that begins with Wi m For selected text Drag to highlight the text and then write the Phone Lookup Command stroke L Your handheld computer replaces the selected text and adds the name and its associated information Looking up names to add to expense records In Expense Lookup displays the names in your Address Book that have data in the Company field You can add these names to a list of attendees associated with an Expense record To add names to an Expense record 1 Tap the Expense record to which you want to add names 2 Tap Details Receipt Details Category w Unfiled Type w Lunch Payment w Unfiled Currency Vendor OE Cael Dae ee g Page 70 Using Your Basic Applications 3 Tap Who Attendees Receipt Details Category w Unfiled Type w Lunch Payment w MasterCard Currency w Vendor R OA OE Cel a a g 4 Tap Lookup The Attendees Lookup screen displays all the names in your Address Book that have data in the Company field 5 Select the name you want to add and then tap Add The name appears in the Attendees screen 6 Repeat steps 4 and 5 to add more names 7 Tap Done 8 Tap OK Sorting lists of records You
6. 3 4 Select the profile that you want to load on the handheld computer 5 Place the new handheld computer in the cradle Click Profiles and click OK ra ee F G Installing a profile will overwrite all data currently on the handheld device Are you sure you wantto do this F Don task this question again No Click Yes to transfer all the profile data to the handheld computer The next time you perform a HotSync operation Palm Desktop software prompts you to assign a user name to the handheld computer Chapter 6 Page 163 Page 164 Advanced HotSync Operations Chapter 7 Setting Preferences for Your Handheld Computer The Preferences screens enable you to customize the configuration options on your handheld computer In the Preferences screens you can do the following Buttons Assign different applications to the buttons on the front panel of your handheld computer and the HotSync button on the cradle and reassign the full screen pen stroke command Digitizer Calibrate the screen on your handheld computer Formats Set the country default and the formats for dates times calendar and numbers General Set the current date and time the auto shut off interval the Beam Receive feature and the system alarm and game sounds Owner Assign your name phone number and other owner information to your handheld computer ShortCuts Define a list of Graffiti abbreviations Co
7. 6 Tap OK Alarm for untimed events You can set a silent alarm for an untimed event In this case the alarm triggers at the specified period of minutes hours or days before midnight beginning of the day of the untimed event No audible alarm sounds for an untimed event instead the reminder message appears onscreen For example you set an alarm for an untimed event that occurs on February 4th If the alarm is set for 5 minutes the reminder message appears at 11 55 PM on the night of February 3rd The reminder remains onscreen until you turn on your handheld computer and tap OK to dismiss it Scheduling repeating or continuous events The Repeat function lets you schedule events that recur at regular intervals or extend over a period of consecutive days A birthday is a good example of an event that repeats annually Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day A business trip or a vacation is an example of a continuous event To schedule a repeating or continuous event 1 Tap the event Typically a continuous event is an untimed event 2 Tap Details 3 Tap the Repeat box to open the Change Repeat dialog box Change Repeat Li EE Doy Week Month Year Tap one of the above buttons to set a repeat interval 4 Tap Day Week Month or Year to set how often event repeats For a continuous event tap Day Chapter 4 Page 81 5 Enter a number
8. The Retrieve All High Priority setting lets you retrieve e mail items marked high priority even if those items would have been blocked by a defined filter To retrieve high priority e mail items 1 Tap the Filter box in the HotSync Options dialog box Chapter 5 Page 137 2 Tap the Retrieve All High Priority check box to select it HotSync Options Li Settings for w Local HotSync Tap All Send only Mies check M Retrieve All High Priority box w Ignore Messages Containing 3 Tap OK Note This setting is applicable only if your e mail application has the capacity to flag high priority e mail items Truncating e mail items The Truncate feature lets you set a point at which long e mail items truncate when downloading to your handheld computer By default this Truncate value is 4 000 characters By truncating long messages you reduce the time it takes to synchronize your desktop E Mail and Mail as well as the amount of storage space e mail uses on your handheld computer Note Truncation is separate and independent from filtering To truncate e mail items 1 Tap Truncate in the HotSync Options dialog box HotSync Options Li Tap to Truncate Options Settings for w Local HotSync select Truncate message after A j maximum jj Send only 250 characters 500 characters 1000 characters length All messages will be syn chronized between the handheld and the remote 2000 characters email syste
9. abc to open the alphabetic keyboard or tap 123 to open the numeric keyboard Tap here for alpha Tap here for numeric keyboard keyboard 4 Tap the characters to enter text and numbers Note The onscreen keyboard also includes a dialog box for international characters You can switch among the three dialogs at any time to enter the exact text you need 5 After you finish tap Done to close the onscreen keyboard and place the text in the record Using your personal computer keyboard If you have a lot of data to enter or prefer to use the computer keyboard you can use Palm Desktop software or any supported PIM to enter information You can then perform a HotSync operation to synchronize the information on your personal computer with the information on your handheld computer All the main applications on your handheld computer are available in Palm Desktop software and in most PIMs Refer to Palm Desktop online Help for more information on entering data on your personal computer Chapter 2 Page 35 Importing data If you have data stored in personal computer applications such as spreadsheets and databases or if you want to import data from another Palm Computing platform device you can transfer the data to your TRGpro handheld computer without having to key it in manually Save the data in one of the file formats listed below import it into Palm Desktop software and then perform a HotSync operation to
10. server Phone Setup 9 Enter your ISP phone number here 3 Ifyou need to enter a prefix or disable Call Waiting skip to those procedures Otherwise tap OK Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line For example many offices require that you dial 9 to dial a number outside the building Chapter 7 Page 183 To enter a prefix 1 Tap the Dial Prefix check box to select it Phone Setup Li Select this box if you Enter your O Dial prefix 3 7 need Ba use O Disable call waiting 1170 prefix here apreux O Use calling card 2 Enter the prefix 3 Tap OK Disabling Call Waiting Call Waiting can cause your session to terminate if you receive a call while you are connected If your telephone has Call Waiting you need to disable this feature before logging into your ISP or dial in server To disable Call Waiting 1 Tap the Disable call waiting check box to select it Phone Setup Li Select this box if you O Dial prefiz J Enter your disable need to deh disable Call COCR ners Waiting 2 Enter the code to disable Call Waiting on the Disable call waiting line Note Each telephone company assigns a code to disable Call Waiting Contact your local telephone company for the code that is appropriate for you 3 Tap OK Page 184 Setting Preferences for Your Handheld Computer Using a calling card The Use calling card field
11. Click OK 8 Repeat steps 4 through 7 to change conduit settings for other applications 9 Click Done to activate your settings Chapter 6 Page 147 Conducting a HotSync operation via modem You can use a modem such as the Palm Modem accessory to synchronize your handheld computer when you are away from your personal computer Note The first HotSync operation must be local using the cradle After that you can perform a modem HotSync operation To perform a HotSync operation via modem you must complete the following steps m Connect a modem to your personal computer m Configure the Palm Desktop software for use with your modem m Connect a modem to your handheld computer 7 Configure the Connection Preferences on your handheld computer for use with your modem Preparing your personal computer There are a few steps you must perform to prepare your personal computer for a modem HotSync operation Be sure to perform these steps before you leave your office so that your computer is ready to receive a call from your handheld computer To prepare your personal computer for a modem HotSync operation 1 Confirm that the computer modem is connected and turned on and that no communications applications such as fax or telephony software are running on a COM port Note Make sure the personal computer is disconnected from all online services such as America Online AOL and CompuServe This helps to avoid conflicts with
12. Font s F Preferences R Rename Custom Fields About Address Book Font s F Rename Custom Fields About Address Book Address View Address List Preferences Address Book Preferences O Remember last category List By Last Name First Name Company Last Name m Remember last category Determines how Address Book appears when you return to it from another application If you select this check box Address Book shows the last category you selected If you clear it Address Book displays the All category Page 92 Using Your Basic Applications RenameCustom These custom fields appear at the end of the Fields About Address Book Address Edit screen Rename them to identify the kind of information you enter in them The names you give the custom fields appear in all entries Rename Custom Fields Create your own field names by editing the text on the lines below Shows version information for Address Book Chapter 4 Page 93 To Do List A To Do List item is a reminder of some task that you have to complete A record in To Do List is called an item To create a To Do List item 1 Press the To Do List application button on the front of your organizer to display the To Do List 2 Tap New To Do List e eel New To Doitem Tap New t 3 Enter the text of the To Do List item The text can be longer than one line 4 Tap anywhere
13. Move your handheld computer closer to the receiving device Perform a soft reset See Performing a soft reset in Appendix A for more information Your handheld computer requires at least twice the amount of memory available as the data you are receiving For example if you are receiving a 30K application you must have at least 60K free Perform a soft reset See Performing a soft reset in Appendix A for more information Page 230 Frequently Asked Questions Password problems Problem I forgot the password and my handheld computer is not locked I forgot the password and my handheld computer is locked Solution You can use Security to delete the password If you do this your handheld computer deletes all entries marked as private You can however perform a HotSync operation before you delete the password the HotSync process backs up all entries whether or not they are marked private In this case the following procedure restores your private entries and lets you access them 1 Use the Palm Desktop software and the cradle to synchronize your data 2 Tap Forgotten Password in Security to remove the password and delete all private records 3 Perform a HotSync operation to syn chronize your data and restore the private records by transferring them from your computer to your handheld computer m If you assign a password and lock your handheld computer you must perform a hard r
14. System requirements for Desktop software 4 System sounds 171 T Tab delimited files importing data from 36 Tapping 10 223 TCP IP 180 195 TDA To Do List archive file 36 Technical Support 221 Templates for expense reports 110 Text copying 58 cutting 58 entry See Entering data fonts for 75 selecting all 58 Text files importing data from 36 Thousands separator 170 Time alarm setting 80 format 169 setting current 19 setting event 76 start and end for Date Book Day view 88 Time bars in Date Book 87 Tips online 15 To Do List adding Address Book data to records 69 70 archive files tda 36 categorizing records 63 98 checking off items 95 completed items 97 completion date 97 conduit for synchronizing 146 creating records 57 94 writing with 8 25 deleting records 59 Sunday to start week 170 due date 96 97 98 Symbols fonts 75 for currency 106 menus 98 in Graffiti writing 31 notes for records 74 Index Page 251 opening 54 overview 54 prioritizing records 94 98 private records 74 purging records 60 97 sorting records 71 Today See Current date Token based authentication systems 190 Transferring data See HotSync Troubleshooting 160 Truncating e mail 138 Turning off organizer automatically 170 pen stroke for 167 problems with 223 Turning on organizer application buttons 5 displaying owner s name 172 power button 6 problems with 222 U Undoing actions 58 Uninstalling Desktop software 45
15. This section will examine how to configure your TRGpro handheld computer to use a CF modem to perform a HotSync operation Note Before purchasing a CF modem check the compatibility list at http www trgpro com CF modem card with phone line connection Conducting a HotSync operation via CF modem You can use a CF modem to synchronize your handheld computer when you are away from your personal computer To perform a HotSync operation via modem you must complete the following steps m Connect a modem to your personal computer m Configure the Palm Desktop software for use with your modem m Install a CF modem in your handheld computer 7 Configure the Connection Preferences on your handheld computer for use with the CF modem Preparing your personal computer There are a number of steps you must perform to prepare your computer for any modem HotSync operation These are detailed in Chapter 8 Page 209 Conducting a HotSync operation via modem in Chapter 6 of this handbook Preparing your handheld computer Inserting a CF modem card o N 1 Remove the CF card expansion slot door by pressing onto the fingernail recess and pulling the door off 2 Begin the process of inserting the CF modem card into the unit Grip the card by the edge opposite the connector side 3 The grooved sides of the card will only allow it to be inserted into the slot one way Place the card onto the rails of the slot and at
16. about when and how to use the reset button Contrast Adjusts the appearance of the screen for the control clearest screen display Depending on the lighting conditions or temperature of the environment where you use your handheld computer you may need to adjust the contrast control setting Page 8 Introduction to Your TRGpro Handheld Computer Battery door Covers the batteries that power your handheld computer Serial COM Covers the connector that connects your port door handheld computer to the cradle which in turn connects to the back of your computer This allows you to update the information between your handheld computer and personal computer using HotSync technology Installing the batteries To use your TRGpro handheld computer you must install two AAA alkaline batteries The batteries fit behind the battery door on the back of the unit See Battery considerations in Appendix A for more information To install the batteries 1 Press the latch on the battery door and lift the battery door away from your handheld computer Press tab to open battery door 2 Install the two AAA alkaline batteries supplied with your handheld computer into the battery compartment Note A diagram in the interior of the battery compartment shows and ends of the batteries When correctly installed the clips in the battery compartment secure the batteries in place 3 Insert the battery door back into place so tha
17. and title to the Software and all subsequent copies thereof regardless of the form or media are held by TRG Products and its suppliers UNITED STATES GOVERNMENT LEGEND The Software is commercial in nature and developed solely at private expense The Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are pro vided in this License Agreement which is TRG Product s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable TERM AND TERMINATION This License Agreement is effective until terminated You may terminate it at any time by destroying the Software and documentation to gether with all copies and merged portions in any form It will also terminate immedi ately if you fail to comply with any term or condition of this License Agreement Upon such termination you agree to destroy the Software and documentation together with all copies and merged portions in any form GOVERNING LAW This License Agreement shall be governed by the laws of the State of Iowa as such laws are applied to agreements entered into and to be performed entire ly within Iowa between Iowa residents and by the laws of the United States You agree that the United Nations Convention on Contr
18. the infrared device of your computer IR HotSync operations do not work after you receive a low battery warning Check the battery power of your handheld computer Replace the AAA batteries or recharge the internal battery as needed Your computer s infrared port may be set to search automatically for the presence of other infrared devices Do the following to turn off this option In the Windows taskbar click Start Choose Settings and then choose Control Panel 3 Double click Infrared 4 Click the Options tab 5 Deselect the option Search for and provide status for devices in range Click Apply and OK If you are using Windows 98 move your handheld computer away from the computer s infrared port Page 160 Advanced HotSync Operations My handheld Move your handheld computer away from computer appears to the computer s infrared port freeze when I place it near my computer Using File Link The File Link feature enables you to import Address Book and Memo Pad information onto your handheld computer from a separate external file such as a company phone list HotSync Manager stores the data in a separate category on your Palm Desktop software and your handheld computer You can configure the File Link feature to check for changes to the external file when you perform a HotSync operation With File Link you can import data stored in any of the following formats Comma delimited csv T
19. w Send CR w Wait For Password Send Password End Tap here to see the list of Command Wait For available commands Prompt Token based authentication systems Token based authentication systems are security systems They provide another security barrier to the access of network servers Token based authentication systems make use of small credit card sized devices called token cards or security keys which users carry with them and must use to complete the authentication process when they log in to a network server There are currently three types of token based authentication systems m Time Synchronous The token card generates dynamic passwords Page 190 Setting Preferences for Your Handheld Computer based on an exact schedule The schedule is aligned between the authentication server and the token hardware using built in synchronized clocks m Challenge Response The authentication server prompts the user with a dynamically generated value the challenge The user enters this challenge value on the token card and the token card generates a response value The user enters this response value like a password on the handheld computer m Event Synchronous This system generates and tracks an ordered series of dynamic passwords The server matches the passwords based on the iteration ID Plug in applications You can create plug in applications that contain script commands that you create in order t
20. which is useful for confirming a series of chain calculations To open Calculator Tap the Calculator icon next to the Graffiti writing area Expense Expense lets you keep track of your expenses and then transfer the information to a spreadsheet on your personal computer In Expense you can do the following Record dates types of expenses amount spent payment method and other details associated with any money that you spend Assign expense items to categories so that you can organize and view them in logical groups Keep track of vendors companies and people involved with each particular expense Log miles traveled for a particular date or expense category Sort your expenses by date or expense type Transfer your expense information to a Microsoft Excel spreadsheet version 5 0 or later on your personal computer Microsoft Excel is not included in the TRGpro handheld computer package To open Expense 1 2 Tap the Applications icon Q Tap the Expense icon Page 56 Using Your Basic Applications Common tasks The tasks described in this section use the term records to refer to an individual item in any of the basic applications a single Date Book event Address Book entry To Do List item Memo Pad memo or Expense item Creating records You can use the following procedure to create a new record in Date Book Address Book To Do List Memo Pad and Expense To create
21. 4 Click the Local tab 5 In the Serial Port drop down box select the COM port that was given as the simulated port in the Options tab of the Infrared Monitor in this example COM4 General Local Modem Network Serial Port coma 7 Speed PIESEI Core 6 Click OK The HotSync Manager is now communicating with the simulated port defined for infrared communication This means that you cannot use your cradle again until you reconfigure the HotSync Manager to communicate with the port defined for cradle synchronization Performing an IR HotSync operation After you complete the steps to prepare for performing an IR HotSync operation it is easy to perform the actual operation To perform an IR HotSync operation 1 In the Applications Launcher tap the HotSync icon Page 158 Advanced HotSync Operations 2 Tap Local 3 Tap the pick list below the HotSync icon and select IR to a PC Handheld 4 Position the IR port of your handheld computer within a couple of inches of the infrared port of your computer 5 Tap the HotSync icon to start the IR HotSync operation Connecting with the desktop using IR to a PC Handheld Tap here Ge to start IR Ay IR to a PC Handheld HotSync operation Returning to cradle HotSync operations It s easy to return to using the cradle for HotSync operations To return to cradle HotSync operations 1 If necessary connect the cradle to a serial COM por
22. Communicating Using Your Handheld Computer The previous chapter described the features of your handheld computer that help you stay organized This chapter describes the features that help you stay connected m Managing desktop e mail Using your handheld computer you can read reply to compose and delete e mail from your desktop e mail application while you re away from your desk m IR beaming The infrared port located at the top of your handheld computer lets you send data from your handheld computer including entire applications to any other Palm Computing device that s close by and also equipped with an IR port Managing desktop e mail away from your desk Mail lets you manage the e mail that you send and receive through the e mail application on your personal computer You can read reply to compose and delete e mail on your handheld computer To send or receive e mail you must perform a HotSync operation either locally using the cradle or remotely using a modem The key to Mail is that it truly synchronizes the mail in the Inbox of your desktop e mail application with the mail on your handheld computer For example if you delete e mail items from Mail your next HotSync operation also deletes the e mail items from your desktop e mail application so you never have to delete e mail items twice Similarly if you read an e mail item on your handheld computer and leave it in your Inbox your next HotSync
23. E Calc S Date Book Expense A HotSync Mail E MemoPad 3 Prefs O Security M ToDo List To open the Applications Launcher to the last opened category 1 Tap the Applications icon Q 2 Tap the Menu icon 3 Tap Options and then tap Preferences 4 Tap the Remember Last Category check box to select it 5 Tap OK Choosing preferences You can set options that affect an entire application in the application s Preferences dialog box To change preferences for an application 1 Open an application 2 Tap the Menu icon 3 Tap Options and then tap Preferences Note Not all applications have a Preferences command 4 Make changes to the settings 5 Tap OK Chapter 3 Page 41 Installing and removing applications This section explains how to install and remove applications on your TRGpro handheld computer and how to remove Palm Desktop software from your personal computer Installing add on applications Your TRGpro handheld computer comes with the Date Book Address Book To Do List Memo Pad Expense Calculator and Mail applications installed and ready to use You can also install additional applications on your handheld computer such as games and other software The Install Tool makes it easy to install software on your handheld computer during a HotSync operation There are a variety of third party applications available for Palm Computing platform devices To learn more about thes
24. Enter phone to display the Phone Setup dialog box See Chapter 6 for additional information HotSync o Modem G A Taara o Tap here to display the Phone Setup dialog box Tap here to begin the HotSync operation Page 212 CompactFlash CFpro and CFBackup 6 Wait for the HotSync operation to complete If you encounter any problems see Appendix B Chapter 8 Page 213 Page 214 CompactFlash CFpro and CFBackup Appendix A Maintaining Your Handheld Computer This chapter provides information on the following m Proper care of your handheld computer m Prolonging battery life m Resetting your handheld computer Caring for your handheld computer Your handheld computer is designed to be rugged and reliable and to provide years of trouble free service Please observe the following general tips when using your handheld computer m Take care not to scratch the screen of your handheld computer Keep the screen clean When working with your handheld computer use the supplied stylus or plastic tipped pens intended for use with a touch sensitive screen Never use an actual pen or pencil or other sharp object on the surface of the screen m Your handheld computer is not waterproof and should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat your handheld computer as you would a pocket calcul
25. IP address To enter a permanent IP address 1 Tap the IP Address check box to deselect it and display a permanent IP address field below the check box 2 Tap the space to the left of the first period then enter the first section of the IP address Note Each section must be a number from 0 to 255 3 Tap and enter the remaining sections of the IP address 4 Tap OK Chapter 7 Page 189 Creating a login script A login script is something that you are likely to receive from your IS system administrator if your company has a system in which you log in to the corporate servers from your handheld computer using a modem or network connection The script is generally prepared by the system administrator and distributed to users who need it It automates the events that must take place in order to establish a connection between your handheld computer and the corporate servers You can create login scripts in two ways m Ina text editor on your personal computer in which you create a file with the extension PNC which you then install on your handheld computer using the Install Tool this method is not available to Macintosh users m In the Login Script dialog box on your handheld computer accessed from the Details dialog box in Network Preferences Login Script a Log in Script Li w Send CR w Wait For Host Name w Send I w Wait For U w Send User ID Send User ID Send Password Delay Get IP Prompt End
26. Manager menu choose Network v Local Modem v Network Custom Eile Link View Log About Help Exit 3 From the HotSync Manager menu choose Setup 4 Click the Network tab and make sure your user name has a check mark next to it If the check mark is not there click the check box next to your user name General Local Modem Network Checked users make this their Primary PC for performing a Network HotSync operation Arthur Manzi Tiziana Perinotti TCP IP Settings 5 Click OK 6 Place your handheld computer in the cradle and perform a HotSync operation The HotSync operation records network information about Chapter 6 Page 153 your personal computer on your handheld computer With this information your handheld computer can locate your personal computer when you perform a HotSync operation over the net work To prepare your organizer for a network HotSync operation Tap the Applications icon O Tap the HotSync icon Tap the Menu icon Tap Options then tap Modem Sync Prefs Tap Network Tap OK Note See Network preferences and TCP IP software in Chapter 7 for information on configuring Network HotSync preferences Oye OT COTS a Conducting a HotSync operation via infrared communication Your handheld computer is equipped with an infrared IR port which can be used for beaming that is using infrared technology to transfer you
27. Memo Pad See Buttons preferences in Chapter 7 for details on reassigning these buttons to activate any application Tip If your unit is turned off pressing any application button activates the TRGpro handheld computer and opens the corresponding application Chapter 1 Page 5 Scroll Displays text and other information that extends button beyond the area of the TRGpro handheld computer screen Pressing the lower half of the scroll button scrolls down to view information below the viewing area and pressing the upper half of the button scrolls up to view the information above the viewing area Power Turns your handheld computer on or off and controls button the backlight feature If your unit is turned off pressing the power button turns the unit on and returns you to the last screen you viewed If your handheld computer is turned on pressing the power button turns the unit off Holding the power button down for about two seconds turns the backlight on or off Using the backlight If you have difficulty seeing the information on your handheld computer you can use the backlight to illuminate your screen To activate the backlight m Press the power button and hold it down for about two seconds Release the button when the backlight turns on Tip In addition you can assign the full screen pen stroke to activate the backlight See Pen preferences in Chapter 7 for more information To turn off the backli
28. O Q Write in Graffiti area O See Using Graffiti writing to enter data in Chapter 2 for more Chapter 1 Page 17 information Using Palm Desktop software If you have new records you want to add to your handheld computer and prefer to use the personal computer keyboard rather than the onscreen keyboard enter the data in the Palm Desktop software or the PIM you have installed to use with your handheld computer After the information is in Palm Desktop software perform a HotSync operation to synchronize your handheld computer with your computer See Exchanging and updating data HotSync operations in Chapter 4 for more information HotSync button Importing data If you already have data in a database on your personal computer you can import it into the Palm Desktop software You can import data stored in applications such as spreadsheets and databases or data from another Palm Computing platform device When you import data you transfer the records to your handheld computer without having to enter them manually See Importing data in Chapter 2 for more information Page 18 Introduction to Your TRGpro Handheld Computer Customizing your handheld computer You can customize your handheld computer by using the Preferences application You can enter personal information such as your name and address change the time and date view different date and time forma
29. Record menu is selected and contains the commands New Memo Delete Memo and Beam Memo Choosing a menu After you open the menu bar for an application tap the menu that contains the command you want to use The menus and menu commands that are available depend on the application Also the menus and menu commands vary depending on which part of the application you re using For example in Memo Pad the menus are different for the Memo List screen and the Memo screen Graffiti menu commands Most menu commands have an equivalent Graffiti Command stroke which is similar to the keyboard shortcuts used to execute commands on personal computers The command letters appear to the right of the command names Undo Menu commands tcut X Copy wc Paste P ommand letters Select All Ss Keyboard WK Graffiti Help G To use the Graffiti menu commands the menu bar must be closed Page 14 Introduction to Your TRGpro Handheld Computer Draw the Command stroke anywhere in the Graffiti area and immediately write the corresponding command letter in the Graffiti letter area When you draw the Command stroke the word Command appears just above the Graffiti writing area to indicate that you are in Command mode Command x For example to choose Select All in the Edit menu draw the Command stroke followed by the letter s Note Command mode is active for approximately two seconds so you must write
30. Settings for w Local HotSync Settings for w Local HotSync Tap here i Send only to display An Send only BURJA All messages will be syn Filter Retrieve All High Priority chronized between the ini hokai andthe ramote options w Ignore Messages Containing email system k p Subj Ignoring or receiving e mail The first step in establishing a special filter is to determine whether you want to ignore or retrieve e mail that matches the information you specify To define whether to ignore or receive e mail m Tap the pick list in the center of the HotSync Options dialog box and select one of the following settings HotSync Options Li HotSync Options Li Settings for w Local HotSync Settings for w Local HotSync at Sendoniy Retrieve All High Priority amp Retrieve All High Priority w Ignore Messages Containing Ignore Messages Containing Retrieve Only Msgs Containing Select Filter option Ignore Tells your handheld computer to exclude Messages the e mail items that meet the criteria you Containing define and download all other e mail items during synchronization In general this filter downloads more e mail during synchronization because it blocks only one defined subset of e mail Chapter 5 Page 135 Retrieve Tells your handheld computer to include Only Msgs only the e mail items that meet the criteria Containing you define and to ignore all other e mail items during synchronization This filter ha
31. Startup folder and constantly monitors the communication port for synchronization requests from your handheld computer With this option the HotSync Manager synchronizes data even when Palm Desktop software is not running Available only Starts HotSync Manager and monitors when Palm requests automatically when you open Palm Desktop software Desktop software is running Manual Monitors requests only when you select HotSync Manager from the Start menu Tip If you re not sure which option to use keep the default setting Always available 4 Click the Local tab to display the settings for the connection between your personal computer and the handheld computer cradle and adjust the following options as needed General Local Modem Network Serial Port 7 Speed As Fast As Possible Cancel Apr Help Page 144 Advanced HotSync Operations Serial Port Speed Identifies the port that Palm Desktop software uses to communicate with the cradle This selection should match the number of the port to which you connected the cradle Note Your handheld computer cannot share this port with an internal modem or other device See TRGpro components in Chapter 1 if you have trouble identifying the serial port Determines the speed at which data is transferred between your handheld computer and Palm Desktop software Try the As Fast As Possible rate first and adjust downward if you experience problems This
32. Tap the Confirm Read check box to select it 3 Tap OK To receive a confirmation when your e mail item is delivered 1 In the New Message screen tap Details 2 Select the Confirm Delivery check box to select it 3 Tap OK Storing e mail to be sent later When you send e mail from your handheld computer it actually stores the e mail in the Outbox folder until the next time you synchronize your handheld computer with your personal computer During synchronization all e mail stored in the Outbox folder is transferred to the Outbox folder in your desktop e mail application E mail created on your handheld computer is sent out the next time you send mail from your desktop e mail application To send e mail m After you create an e mail item tap Send Editing unsent e mail You can make changes to an e mail that has not yet been sent as long as you have not yet performed a HotSync operation When you edit an e mail item your handheld computer removes the item from the Outbox folder and takes you back to the New Message screen where Chapter 5 Page 127 you can edit the item and resend it save To retrieve an e mail item 1 In the Message List tap Outbox from right corner WEIJ S Msas 3 Unread Inbox mary aolcom Dinner Plans david palm com Meeting notes Gayle Stoltz Little brother connie wilsont Press Release michael 3cor IR Beaming it as a draft or delete it the pick list in
33. The Show Options dialog box enables you to control the appearance of To Do List To change the Show Options settings 1 In To Do List tap Show To Do Preferences Li Sortby w Priority Due Date Show Completed Items O Show Only Due Items O Record Completion Date O Show Due Dates Show Priorities O Show Categories 2 Select any of the following settings Show Displays your completed items in the To Do Completed List If you turn off this setting your To Do Items items disappear from the list when you complete check them Items that no longer appear on the list because you turn off this setting have not been deleted They are still in the memory of your handheld computer Purge completed items to remove them from memory Show Only Due Shows only the items that are currently due Items past due or have no due date specified When this setting is active items that are not yet due do not appear in the list until their due date Record Replaces the due date with the actual date Completion when you complete check the item If you do Date not assign a due date to an item the completion date still records when you complete the item Chapter 4 Page 97 Show Due Dates Displays the due dates associated with items in the To Do List and displays an exclamation mark next to items that remain incomplete after the due date passes Show Priorities Shows the priority setting for each item Show Shows the ca
34. and other information Choose expense template 3 Enter name department and other information as necessary for your expense report 4 Click the Templates menu then select an expense template Note If you want to create your own custom expense template and have it appear in the Templates menu see Appendix C for more information 5 Click OK Expense menus Expense menus are shown here for your reference and Expense features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands Record menu EEZ Edit Options Delete Item D Purge E Page 112 Using Your Basic Applications Options menu Record Edit eats Preferences R Custom Currencies About Expense Preferences Preferences Li Use automatic fill when entering data Default Currency w m Use automatic fill Lets you select an expense type by writing the first letter of an expense type in the Graffiti writing area For example if you write the letter T it enters the Taxi expense type Writing T and then E enters Telephone which is the first expense type beginning with the letters TE m Default currency Sets the default currency symbol for Expense About Expense Shows version information for Expense Chapter 4 Page 113 Page 114 Using Your Basic Applications Chapter 5
35. box To perform the HotSync operation m Tap the modem HotSync icon to begin the HotSync operation Tap here to begin the HotSync operation Chapter 7 Page 179 Network preferences and TCP IP software The Network Preferences settings enable you to use the TCP IP software that is included in the handheld computer s operating system You can use the TCP IP software to connect with Internet Service Providers ISPs or dial in remote access servers Because the TCP IP software is a feature of the operating system you configure all parameters relating to it from the Preferences application To use TCP IP you must use one of the default connection configurations listed in Connection Preferences that involves a modem either Serial to Modem or IrCOMM to Modem You can also create a configuration Note Connection Preferences settings enable your TRGpro handheld computer to use a modem to communicate with remote devices For example you can communicate with your ISP server or with your computer if you are away on travel See Connection preferences earlier in this chapter for a complete explanation on how to configure modem parameters After you configure both the Network and Connection Preferences you can establish a PPP Point to Point Protocol SLIP Serial Line Internet Protocol or CSLIP Compressed Serial Line Internet Protocol connection with your ISP or dial in server You can do this either by using menu com
36. calculations 1 Tap the Menu icon 2 Tap Options and then tap Recent Calculations Page 102 Using Your Basic Applications Recent Calculations 86 666667 86 666667 10 833333 3 After you finish reviewing the calculations tap OK Calculator menus Calculator menus are shown here for your reference and Calculator features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands Options menus ro O Recent Calculations _ I About Calculator About Shows version information for Calculator Calculator Chapter 4 Page 103 Expense Expense enables you to record the date expense type and the amount that you spent A record in Expense is called an item You can sort your Expense items into categories or add other information that you want to associate with the item To create an Expense item 1 Tap the Applications icon O 2 Tap Expense 3 Tap New Cursor of new item l Tip Expense types l Tap New You can also create a new Expense item by writing on the number side of the Graffiti writing area while in the Expense List screen The first number you write begins your new Expense item 4 Enter the amount of the expense 5 Tap the Expense type pick list and select a type from the list EAE Exponse type 20 00 Note 4 14 Tien
37. can define a configuration to perform an IR HotSync operation to send data through the IR port of a modem attached to a cell phone which then dials a modem attached to your personal computer to synchronize with your Desktop application For this example you use the IrCOMM to Modem connection Page 176 Setting Preferences for Your Handheld Computer To create an IrcOMM to Modem connection Inthe Applications Launcher tap the Preferences Prefs icon Tap the category pick list in the upper right corner of the screen Tap Connection Tap New Enter a name to identify this configuration DA a RON H Tap the Connection Method pick list and select IrCOMM to Modem Name R Phone to xfer data Connection F to PC Method CF to Modern Serial to PC Dialing Serial to Modem IrCOMM to PC Volume LESSEE e En 7 Set the Dialing and Volume options 8 Tap Details 9 Enter the initialization string supplied by the documentation for the modem attached to your cell phone Note Depending on the kind of handheld computer and modem you use the Details dialog box may also contain an option in which you select the country where you are currently located 10 Tap OK and then tap OK again to save the configuration EET connection Available Configurations Palm Modem US Canada Palm Modern UK IBM WorkPad Modem Direct Serial IR to a PC Handheld Pretec 56k CF Modem Direct CF Serial IR Phone to xfer data Y
38. can sort lists of records in various ways depending on the application Sorting is available in applications that have List screens Address Book To Do List Memo Pad and Expense Note You can also assign records to categories See Categorizing records earlier in this chapter To sort records in To Do List and Expense 1 Open the application to display the List screen 2 Tap Show 3 Tap the Sort by pick list and select an option 4 Tap OK To sort records in Address Book and Memo Pad 1 Open the application to display the List screen 2 Tap the Menu icon Chapter 4 Page 71 3 Tap Options and then tap Preferences Address Book Address Book Preferences O Remember last category List By Last Mame First Name Company Last Name Memo Pad Memo Preferences Li Sortby w Alphabetic 4 Do one of the following Address Book Tap the setting you want Memo Pad Tap the Sort by pick list and select Alphabetic or Manual 5 Tap OK To sort the Memo List manually tap and drag a memo to a new location in the list Note To make the list of your memos appear in Palm Desktop software as you manually sorted it on your handheld computer open Memo Pad in Palm Desktop software and click List by Then select Order on handheld Making records private In all basic applications except Expense you can make individual records private Private records remain visible and accessible however
39. confirmation dialog box appears If you want to save a copy of the deleted item to an archive file in Palm Desktop software be sure that the check box is checked If you don t want to save a copy tap the check box to remove the check Tap OK If you choose to save a copy of the selected item your handheld computer transfers it to the archive file on your desktop the next time you perform a HotSync operation Other ways to delete records You can also delete records in the following ways In the Details dialog box of the application tap Delete and then tap OK Delete the text of the record Note In Date Book if you delete the text of a repeating event you delete all instances of that event Chapter 4 Page 59 Purging records Over time as you use Date Book To Do List and Expense you ll accumulate records in these applications that have outlived their usefulness For example events that occurred months ago remain in the Date Book and To Do List items that you marked as completed remain in the list as do Expense items All these outdated records take up memory on your handheld computer so it s a good idea to remove them by using Purge If you think Date Book or To Do List records might prove useful later you can purge them from your handheld computer and save them in an archive file Purging is also available in Mail See Chapter 5 for more information Purging is not available in Address Book or Memo Pa
40. handheld computer To customize HotSync application settings 1 Click the HotSync icon G in the Windows system tray bottom right corner of the taskbar Tip You can also click the HotSync command on the Palm Desktop software menu bar 2 From the HotSync Manager menu choose Custom Arthur Manzi bl Conduit Action Synchronize the files Date Book Synchronize the files Address Book Synchronize the files Change To Do List Synchronize the files Memo Pad Synchronize the files Default Expense Synchronize the files Install Enabled Help Install Service Templates Enabled System Handheld overwrites Desktop 3 Select the appropriate user name from the list 4 Select an application in the Conduit list 5 Click Change Page 146 Advanced HotSync Operations Change HotSync Action x HotSync Action for Date Book oe Cancel Help g a C Desktop overwrites handheld I Setas default GS C Handheld overwrites desktop O S C Do nothing 6 Click the direction in which you want to write data or click Do Nothing to skip data transfer for an application Note Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis select the Set As Default box Thereafter whatever you selected as the default setting is used when you click the Default button in the Custom dialog 7
41. ilalp i Backspace cap DADAO0TARr Carriage return shift space Caps shitt Ca E Gl 1 nt Tap here to display alphabetic keyboard Numeric International Caps lock _ l l l l l els e f l lele il if i eki c l l l l l e lu la e shift __space_f Done abe 23 A Tap here to display Tap here to display numeric keyboard international keyboard Graffiti writing Your TRGpro handheld computer includes Graffiti writing software as the primary system for entering text and numbers With Graffiti Page 16 Introduction to Your TRGpro Handheld Computer writing you write simple strokes with the stylus and they are instantly recognized as letters or numbers Write letters here Write numbers here Division marks Your handheld computer also includes Giraffe a game you can use to practice Graffiti writing See Installing and removing applications in Chapter 3 for installation instructions The Memo Pad application is ideal for practicing Graffiti writing This section explains how to open Memo Pad and use it to practice Graffiti writing To open Memo Pad 1 Press the Memo Pad application button amp 2 Tap New Note A blinking cursor appears on the first line of the new memo to indicate where new text will appear Memo List AII New Nemo 2 of 2 Unfiled 1 11 22 Meeting Minutes memo __ cursor Tap bri t
42. nresponsive organizer 223 nsent e mail editing 127 ntimed events 76 79 81 pdating data See HotSync pgrading Desktop software 4 ser name for ISP 181 identifying organizer 172 User profiles 162 Cie eG Eee V Vendor for Expense item 106 W Web sites 156 Week Date Book view 83 84 169 225 Writing area 5 Writing See Entering data X XLT Expense report template in Excel 110 Page 252 Index
43. often the alarm sounds The choices are Minute 5 minutes 10 minutes and 30 minutes Shows version information for Date Book Page 88 Using Your Basic Applications Address Book Address Book is the application in which you store name and address information about people or businesses Creating an Address Book entry A record in Address Book is called an entry You can create entries on your handheld computer or you can use Palm Desktop software to create entries on your personal computer and then download the entries to your handheld computer with your next HotSync operation Palm Desktop software also has data import capabilities that enable you to load database files into Address Book on your handheld computer See Importing data in Chapter 2 and Palm Desktop online Help for more information To create a new Address Book entry 1 Press the Address Book application button on the front of your handheld computer to display the Address List 2 Tap New Cursor at Last Address List name Address Edit w Unfiled Abrams Liz 650 454 6121 L Adams Ben 408 772 1900 Beckman Rachel 510 532 0746 Bertolli Marcus 213 422 1363 Bruce Jeremy 408 459 1279 Butler Richard 516 626 1424 Se al Cain Cathy 650 235 6222 Carpenter Joan 718 824 1548 W Carter Melanie 212 395 6277 W Chu Byron 213 343 9801 Conner Sandy 301 933 6833 W A LOOK UP 7 Tap New 3 Enter the last name of the pe
44. operation marks it as read in your desktop e mail application Chapter 5 Page 115 In Mail you can do the following m View delete file and reply to incoming mail m Create outgoing e mail items and drafts of e mail items m Create simple or complex filters which allow you to decide the type of e mail that your handheld computer retrieves from your desktop e mail application m Use your handheld computer in its cradle to send and retrieve e mail items from your desktop e mail application Setting up Mail on the desktop Before you use Mail for the first time make sure your desktop e mail application is up and running You must also set up Palm Desktop software for use with your desktop e mail application Your handheld computer supports a number of desktop E Mail applications such as Microsoft Exchange version 4 0 or higher Eudora version 3 0 3 or higher and Lotus cc Mail versions 2 5 6 0 and 7 0 You can see the full list of the supported applications when you set up Mail If your desktop e mail application does not appear on the list you may still be able to manage your desktop e mail application from your handheld computer by means of special connection software called a conduit that lets you synchronize your desktop E Mail application and your handheld computer Contact the vendor of your E Mail application for more information Note The following instructions assume that you have already installed Pa
45. that corresponds to how often you want the event to repeat on the Every line For example if you select Month and enter the number 2 the event repeats every other month 6 To specify an end date for the repeating or continuous event tap the End on pick list and tap Choose Date Use the date picker to select an end date 7 Tap OK After you schedule a repeating or continuous event this icon kh appears to the far right of the event Considerations for repeating or continuous events Keep the following points in mind m If you change the start date of a repeating event your handheld computer calculates the number of days you moved the event Your handheld computer then automatically changes the end date to maintain the duration of the repeating event m If you change the repeat interval e g daily to weekly of a repeating event past occurrences prior to the day on which you change the setting are not changed and your handheld computer creates a new repeating event m If you change the date of an occurrence of a repeating event e g from January 14th to January 15th and apply the change to all occurrences the new date becomes the start date of the repeating event Your handheld computer adjusts the end date to maintain the duration of the event m If you change other repeat settings e g time alarm private of a repeating event and apply the change to all occurrences your handheld computer creates a new event T
46. the COM port 2 Start HotSync Manager if it is not already running and from the HotSync Manager menu choose Modem 3 Adjust the following options as needed Page 148 Advanced HotSync Operations General Local Modem Network Serial Port COM3 od Speed As Fast As Possible a Modem MAEM EE Setup String ATSO 1M1L0 Cancel AG Help Serial Port Speed Modem Setup String 4 Click OK Identifies the port for the modem If you are unsure of the port assignment look at the Modem Properties in the Windows Control Panel Determines the speed at which data is transferred Try the As Fast As Possible rate first and adjust downward if you experience problems This setting allows Palm Desktop software and your handheld computer to find and use the fastest speed Identifies the modem type or manufacturer Refer to your modem manual or face plate for its type or settings If you re not sure of your modem type or your modem doesn t match any that appear in the list select Hayes Basic Identifies the setup string for your particular modem Not all modems require a setup string Refer to your modem manual and enter the setup string if recommended by the manufacturer Preparing your handheld computer There are a few steps you must perform to prepare your handheld computer for a modem HotSync operation Chapter 6 Page 149 To prepare your handheld computer for a modem HotSync operat
47. the command letter immediately to choose the menu command Displaying online tips Many of the dialog boxes that appear on your handheld computer contain an online Tips icon in the upper right corner Online tips anticipate questions you have in a dialog box provide shortcuts for using the dialog box or give you other useful information To display an online tip 1 Tap the Tips icon 2 After you review the tip tap Done Keyboard There are three ways to access the onscreen keyboard 1 Tap the dots in the corners of the Graffiti writing area to activate the numbers or letters keyboards 2 The Keyboard command Three ways to enter data There are three ways to enter data into your TRGpro handheld computer m Using the onscreen keyboard m Using Graffiti writing m Entering or importing data in Palm Desktop software and then Chapter 1 Page 15 synchronizing with your handheld computer Onscreen keyboard When you create or edit a record in an application such as Address Book you can open the onscreen alphabetic and numeric keyboards to enter data Tap here for Tap here for numeric alphabetic keyboard keyboard After a keyboard is open you can tap to open any of the other keyboards including the international keyboard See Using the onscreen keyboard in Chapter 2 for more information Note You cannot enter Graffiti characters while using the onscreen keyboard Tah qlalelel tizia
48. the upper Tap here to display folder 2 Tap the e mail item you want to retrieve w Outbox Tap here ben_adams netc Package sent to select Message 1 of 1 Subj Package sent I mailed the materials you requested this morning Please contact me if you don t receive them by the end of the item Tap to edit item 3 Tap Edit Draft e mail week Sometimes you may not want to send an e mail item immediately for example you may want to add additional information before sending it Your handheld computer stores such e mail items in the Draft folder until you are ready to edit them again Note When you re creating or editing an e mail item you can also save the item as a draft by canceling it When you cancel an item your handheld computer opens a dialog asking if you want to save the e mail item If you tap Yes your handheld computer saves the item in the Draft folder Page 128 Communicating Using Your Handheld Computer To save an e mail item as a draft 1 Create an e mail item 2 Tap the Menu icon 3 Tap Message and then tap Save Draft To edit an e mail item saved as a draft 1 In the Message List tap Draft from the pick list in the upper right corner 2 Tap the draft you want to display Tap here Message 1 of 2 to select Subj Lunch meeting item support isp com Re Welcome Hi Melanie Just wanted to confirm our lunch meeting for 12 30 o
49. until you select the Security setting to hide all private records See Security in Chapter 3 for more information Hiding private records You can hide records that you mark as private If you define a password for your handheld computer you must enter it to display private records Page 72 Using Your Basic Applications To hide private records 1 Tap the Applications icon OQ 2 Tap Security 3 Tap Hide Hide Records Li Hide i Records marked pem peoeeeroeeosesg Private in details Password Assigned dialogs will be hidden Private Records Show If a password is Password Features assigned you must enter it to show Forgotten Password private records Turn Off amp Lock Device 4 Tap Hide to confirm that you want to hide private records To display private records 1 Tap the Applications icon OQ 2 Tap Security 3 Tap Show If you do not have a password hidden records become visible If you have a password the Show Private Records dialog box appears Go to step 4 Private Records Show Private Records Password Enter your password to show private records Password Features Forgotten Password Turn Off amp Lock Device 4 Enter your password and then tap Show Chapter 4 Page 73 To make a record private 1 Display the entry that you want to make private 2 Tap Details 3 Tap the Private check box to select it 4 Ta
50. you can use to beam information to another Palm Computing platform device that s close by and also has an IR port The IR port is located at the top of the handheld computer You can beam the following information between Palm Computing platform devices m The record currently displayed in Date Book Address Book To Do List or Memo Pad m All records of the category currently displayed in Address Book To Do List or Memo Pad m A special Address Book record that you designate as your business card containing information you want to exchange with business contacts m An application installed in RAM memory To select a business card 1 Create an Address Book record that contains the information you want on your business card 2 Tap the Menu icon 3 Tap Record and then tap Select Business Card 4 Tap Yes To beam a record business card or category of records 1 Locate the record business card or category you want to beam 2 Tap the Menu icon 3 Tap Record and then tap one of the following The Beam command for an individual record In Address Book only Beam Business Card Beam Category 4 When the Beam Status dialog box appears point the IR port directly at the IR port of the receiving handheld computer Tip For best results handheld computers should be between 10 centimeters approximately 4 inches and 1 meter approximately 39 inches apart and the path between the two devices must be clear of obstacl
51. you to enter a password during the login procedure m If you enter a password your handheld computer displays the word Assigned in this field and does not prompt you to enter a password during the login procedure Note If you are concerned about security select the Prompt option and do not enter a password To enter a password 1 Tap the Password field 2 Enter the password you use to log into your server Preferences Enter password here Password Enter a password Password If you do not assigna password you will be asked for one when you connect Connection w Current 3 Tap OK Note The Password field updates to display the word Assigned Page 182 Setting Preferences for Your Handheld Computer Adding telephone settings When you select the Phone field your handheld computer opens a dialog box in which you define the telephone number you use to connect with your ISP or dial in server In addition you can also define a prefix disable Call Waiting and give special instructions for using a calling card Note The Phone Setup dialog box works correctly for AT amp T and Sprint long distance services However because MCI works differently MCI customers need to put the calling card number in the Phone field and the phone number in the Use calling card field To enter your server phone number 1 Tap the Phone field 2 Enter the phone number you use to reach your ISP or dial in
52. 1 Chu Byron 213 343 9801 Conner Sandy 301 933 6833 Conner Sandy 301 933 6833 Ae LookUp Look Up ssn v 2 Tap Edit Categories 3 Tap New Edit Categories Li 4 Enter the name of the new category and then tap OK Edit Categories Enter a new category name 5 Tap OK You can assign any of your records to the new category To rename a category 1 Tap the category pick list in the upper right corner of the screen 2 Tap Edit Categories Chapter 4 Page 65 3 Select the category that you want to rename and then tap Rename Edit Categories Li 4 Enter the new name for the category and then tap OK Edit Categories Enter a new category name 5 Tap OK Tip You can group the records in two or more categories into one category by giving the categories the same name For example if you change the name of the Personal category to Business all records formerly in the Personal category appear in the Business category Page 66 Using Your Basic Applications Finding records Your handheld computer offers several ways to find information quickly All applications Find locates any text that you specify always starting with the current application Date Book To Do List Memo Pad Phone Lookup displays the Address List screen and lets you add the information that appears in this list to a record Address Book The Look Up line lets you enter the first letters of a name to sc
53. 158 159 176 179 212 options for filtering e mail 133 138 problems with 226 229 problems with IR HotSync operations 160 setting options 143 145 for synchronizing data 21 using with another PIM 45 Icons alarm 80 application 11 40 note 74 online Tips 15 onscreen 223 repeating event 82 Idle timeout of ISP or server connection 187 Ignoring e mail See Filters for e mail Importing data 18 37 Inbox 131 Infrared connections using 176 HotSync operations 158 159 176 179 212 port of your handheld 154 ports 157 problems with IR HotSync operations 160 requirements for computer 155 Infrared port See IR port Installing applications 42 44 batteries 9 conduit to install applications 146 Desktop software 22 23 221 Mail See Mail desktop configuration International characters Graffiti writing 32 onscreen keyboard 35 IP address 187 189 IR port 8 See also Beaming information IR See Infrared IrCOMM 154 176 IrDA Infrared Data Association 154 Items See To Do List or Expense K Keyboard computer 35 onscreen 11 35 167 L Letters font style 75 Graffiti 25 28 onscreen keyboard 35 List in Applications Launcher 40 Locking the organizer with a Index Page 247 password 48 49 167 172 Login scripts 193 233 Looking up Address Book data to add to other records 69 70 scrolling in Address List 67 to add to e mail addresses 123 124 Lost organizer contact for 90 Lost records 224 Lotus cc Mail 116
54. Bar indicates later event Chapter 4 Page 83 3 Tap an event to show a description of the event Tue 7 23 02 1 00 prn 2 00 pr Event details Working lunch with Anne Tap to show event details Tips for using Week View Keep the following points in mind m To reschedule an event tap and drag the event to a different time or day m Tapa blank time on any day to move to that day and have the time selected for a new event m Tap any day or date that appears at the top of the Week View to move directly to that day without selecting an event m The Week View shows the time span defined by the Start Time and End Time in the Date Book Preferences settings If you have an event before or after this time span a bar appears at the top or bottom of that day s column Use the onscreen scroll arrows to scroll to the event Spotting event conflicts With the ability to define specific start and end times for any event it s possible to schedule events that overlap an event that starts before a previous event finishes An event conflict time overlap appears in the Week View as overlapping bars The Day View displays overlapping brackets to the left of the conflicting times Page 84 Using Your Basic Applications SM TWT F S ae 15 16 17 18 19 20 Event conflicts Working in Month View The Month View screen shows which days have events scheduled Dots and lines in the Month View indicate events repeating
55. Check the following on your computer m Make sure your computer is turned on and that it does not shut down automatically as part of an energy saving feature m Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line m Make sure Modem is checked in the HotSync Manager menu m Make sure the modem you are using with your handheld computer has an on off switch Your handheld computer cannot wake up a modem that has an auto off feature m Make sure the modem is connected properly to a serial port on your computer and is connected to the incoming phone line m Confirm that the Setup String in the Setup dialog box configures your modem correctly You may need to select a different Modem Type or enter a custom Setup String Most modems have a Setup String that causes them to send initial connection sounds to a speaker You can use these sounds to check the modem connection m Confirm that the Speed setting in the Setup dialog box works for your modem m If you have problems using the As Fast As Possible option or a specific speed try using a slower speed m Make sure you are not running another program such as WinFax CompuServe or America Online that uses the serial port you selected in the Setup dialog box m Make sure your modem resets before you try again Turn off your modem wait a minute then turn it back on Page 228 Frequently Asked Questions
56. Cuts Preferences screen enables you to define abbreviations for entering text with Graffiti strokes This section describes how to create edit and delete a ShortCut See Chapter 2 for more information on the use of ShortCuts Creating a ShortCut You can create a ShortCut for any words letters or numbers All ShortCuts you create appear on the list in the ShortCut Preferences screen All the ShortCuts are available in any of your handheld computer applications and are backed up on your computer when you perform a HotSync operation To create a ShortCut 1 Tap New 2 On the ShortCut name line enter the letters you want to use to activate the ShortCut Preferences w Shortcuts ShortCut Entry Li br Breakfast ShortCut Name ds Date Stamp dts Date and Time Stamp lu Lunch me Meeting ts Time Stamp 3 Tap the ShortCut Text area and enter the text that you want to appear when you write the ShortCut characters Tip You may want to add a space space character after the last word in your ShortCut text This way a space automatically follows the ShortCut text 4 Tap OK Tip To use a ShortCut draw the ShortCut stroke followed by the ShortCut characters When you draw the ShortCut stroke the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode Chapter 7 Page 173 ShortCut Q Editing a ShortCut After you create a ShortCut you can modif
57. F Backup In CFBackup you can do the following m Backup your important data even if you don t have access to a HotSync cradle and a personal computer m Store the backed data on a CF memory card separately from your TRGpro handheld computer m Use CFBackup to quickly restore your programs and databases if your handheld computer loses its data due to a battery failure To launch CFBackup 1 Tap the Applications icon O 2 Continue tapping the Applications icon until the CFBackup icon appears 3 Tap the CFBackup icon After CFBackup is launched a list of Backup Sets currently on the CF memory card will be displayed To back up your data Tap on the Backup button to back up the entire contents of the TRGpro handheld computer You will be prompted for the name of the Backup Set You can either use the default name which is derived from the current time and date or you can enter a different name To restore your data Tap on one of the listed Backup Sets to select it Then tap the Restore button A dialog box will warn you that RAM is about to be overwritten If you are certain you have selected the correct Backup Set tap OK to continue After restoring the data the unit will reset Page 208 CompactFlash CFpro and CFBackup CF Modem Cards While the original CF cards were memory cards used simply for digital storage CF cards now include I O devices such as serial cards modems and network cards
58. Fpro menus are shown here for your reference See Using menus in Chapter 1 for information about choosing menu commands Chapter 8 Page 201 Options menu Racca Edit Tools Preferences gR About CFPro _ A Preferences Displays a dialog box which allows you to set options for the operation of CFpro About CFpro Shows version information about CFpro Preferences Preferences fF OE HackMaster Present Warning O Hide Built In App RAM Databases Low Battery Warning E Prompt on Overwrites O Enable Advanced Sorting Options Hackmaster If enabled warns you if CFpro detects Present Warning Hackmaster is installed It is recommended that this option remain enabled Hide Built In App If enabled CFpro does not display the RAM Databases databases associated with the built in apps such as the Address Book or Date Book Low Battery If enabled CFpro will warn you if the battery Warning level is too low to safely perform CFpro copy operations Prompt on If enabled CFpro will warn you before Overwrites overwriting a file Page 202 CompactFlash CFpro and CFBackup Edit menu options Edit Select All WS Unselect All 2M Select All Unselect All Tools menu Copy to RAM Move to RAM Delete from CF Rename Make Directory Format CF Play WAV File m7 Copy to RAMI Move to RAMI Delete from CF Play Wave File Selects all files in the current list Individual files may
59. Handbook for the TRGpro Handheld Computer Copyright Copyright 1998 3Com Corporation or its subsidiaries Palm Computing Palm Mo dem Graffiti and HotSync are registered trademarks and Palm OS the Palm Comput ing Platform logo and the HotSync logo are trademarks of Palm Computing Inc or its subsidiaries Copyright 1999 TRG Products All rights reserved TRGpro CFPro and the TRGPro logo are trademarks of TRG Products Inc CompactFlash is a trademark of the Com pactFlash Association Other product and brand names may be trademarks or regis tered trademarks of their respective owners Portions of the software licensed from SanDisk Corporation Copyright 1999 SanDisk Corporation Disclaimer and Limitation of Liability TRG Products and its subsidiaries assume no responsibility for any damage or loss re sulting from the use of this handbook TRG Products and its subsidiaries assume no responsibility for any loss or claims by third parties which may arise through the use of this software TRG Products and its subsidiaries assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data loss Important Please read the 3Com End User License Agreement and TRG Products End User Software License Agreement contained in this handbook before using the accom panying so
60. Itried to do a modem HotSync operation but it did not complete successfully continued Check the following on your handheld computer m Confirm that the telephone cable is securely attached to your modem Make sure the dialing instruction dials the correct phone number m Ifyou need to dial an outside line prefix make sure you selected the Dial Prefix option on your handheld computer and entered the correct code m Ifthe telephone line you are using has Call Waiting make sure you selected the Disable call waiting option under Modem Sync Phone Setup on your handheld computer and entered the correct code m Make sure the telephone line you are using is not noisy which can interrupt communications m If you are using an external modem make sure your modem resets before you try again Turn off your modem wait a minute then turn it back on m Check the batteries in your modem and replace them if necessary Appendix B Page 229 Beaming problems Problem Icannot beam data to another handheld computer When someone beams data to my handheld computer I get a message telling me it is out of memory Solution Confirm that your handheld computer and the other Palm Computing platform device are between ten centimeters approximately 4 and one meter approximately 39 apart and that the path between the two devices is clear of obstacles Beaming distance to other devices may be different
61. List item m Tap the check box on the left side of the item To Do List Completed To Do List item Changing To Do List item details The To Do Item Details dialog box enables you to change settings for individual items Chapter 4 Page 95 To display the To Do Item Details dialog box 1 Tap the text of the item whose details you want to change 2 Tap Details To Do Item Details Priority IJ 2 3 4 5 Category w Unfiled Due Date w No Date Private 0 Setting a due date You can associate a due date with any To Do List item You can also sort the items that appear in the list based on their due date To set a due date for a To Do List item 1 In the Details dialog box tap No Date to open the Due Date pick list To Do Item Details Priority Category w Unfiled Due Date w No Date Tap here Private O 2 Tap the date that you want to assign the item Today Assigns the current date Tomorrow Assigns tomorrow s date One week later Assigns the date exactly one week from the current date No Date Removes the due date from the item Choose date Opens the date selector where you can choose any date that you want for the item 3 Tap OK Tip If you turn on the Show Due Dates option in the To Do Show options dialog you can tap directly on the due date in the To Do List to open the pick list shown in step 2 Page 96 Using Your Basic Applications To Do Show Options
62. Mail application applications supported 116 managing 115 139 support of Mail features 124 Desktop software 20 23 configuring mail 116 118 for entering data 18 linking to external files 161 removing 45 saving deleted data to an archive file 59 system requirements 4 upgrading 4 Digitizer 10 168 223 DNS Domain Naming System 188 Double booked events 84 Draft e mail 128 Dragging memos into other applications 55 stylus to activate features 167 using the stylus 10 Driver for infrared communication on Windows 95 156 E Editing Decimal point 170 records 57 59 Default unsent e mail 127 Index Page 245 E mail addresses in Address Book 90 91 looking up 123 124 E mail items See Mail Entering data 15 18 importing from other applications 36 37 problems with 224 using Graffiti writing 25 34 using the computer keyboard 35 using the onscreen keyboard 35 Entries See Address Book Eudora 116 Events See Date Book Excel transferring Expense data to 109 112 Exchange 116 Exchanging data See HotSync Exclamation marks in To Do List 98 Expense adding Address Book data to records 70 71 categorizing records 63 conduit for synchronizing 146 creating records 57 104 currency 106 113 date of item 105 defining new currency 107 deleting records 59 menus 112 notes for records 74 opening 56 overview 56 purging records 60 receipt details 105 reports in Excel 109 112 sorting records 71 templates for reports 110 type 106 113 ve
63. OF THE DEFECTIVE PRODUCT TRG PRODUCTS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO AS SUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE IN STALLATION MAINTENANCE OR USE OF ITS PRODUCTS TRG PRODUCTS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TEST ING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MAL FUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTAL LATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MOD IFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZARDS OR ACTS OF GOD THIS WARRANTY DOES NOT COVER PHYSICAL DAMAGE TO THE SURFACE OF THE PRODUCT INCLUDING CRACKS OR SCRATCHES ON THE LCD TOUCHSCREEN OR OUTSIDE CASING THIS WARRANTY DOES NOT APPLY WHEN THE MALFUNCTION RESULTS FROM THE USE OF THIS PRODUCT IN CONJUNCTION WITH ACCESSORIES OTHER PRODUCTS OR ANCILLARY OR PERIPHERAL EQUIPMENT AND TRG PRODUCTS DETERMINES THAT THERE IS NO FAULT WITH THE PRODUCT ITSELF THIS WARRANTY DOES NOT APPLY TO ANY MALFUNCTION OR FAILURE OF THE PRODUCT OR PART DUE TO ANY COMMUNICATION SERVICE CUSTOMER MAY SUBSCRIBE TO OR USE WITH THE PRODUCT LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW TRG PRODUCTS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR IN CIDENTAL CONSEQUENTIAL INDIRECT S
64. Organizer importing data from 36 Macintosh 155 190 Mail address lookup 123 124 attachments 134 BCC blind carbon copy 124 125 changing setup 118 closing 119 confirm delivery 124 127 confirm read 124 127 creating 120 122 deleting e mail 130 desktop configuration 116 118 draft e mail 128 editing unsent e mail 127 filing e mail 129 filtering options 133 138 folders 131 HotSync options 117 menus 139 opening 118 overview 115 116 priority of delivery 124 125 purging deleted e mail 131 recovering deleted 130 replying to e mail 122 sending 127 showing dates 132 signature 124 126 127 sorting 132 synchronizing 118 truncating 138 viewing e mail 118 Main applications 12 Maintenance information 215 Memo Pad adding Address Book data to records 69 70 archive files mpa 36 categorizing records 63 conduit for synchronizing 146 creating records 57 99 deleting records 59 dragging memos into other applications 55 fonts 75 menus 100 103 opening 55 overview 55 private records 74 reviewing memos 99 sorting records 71 225 Memory amount of free 232 for beaming 230 Calculator 102 regaining 60 222 Memos See Memo Pad Menus 13 15 223 Address Book 92 choosing 14 command equivalents Graffiti writing 14 Date Book 86 201 Edit menu 58 59 Expense 112 Mail 139 Memo Pad 100 103 menu bar 11 13 Network Preferences 195 To Do List 98 Microsoft Excel transferring Expense data to 109 112 Ex
65. PECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMA TION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNEC TION WITH THE SALE INSTALLATION MAINTENANCE USE PER FORMANCE FAILURE OR INTERRUPTION OF THIS PRODUCT EVEN IF TRG PRODUCTS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSI BILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPLACEMENT RE PAIR OR REFUND OF THE PURCHASE PRICE PAID AT TRG PRODUCTS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF Page 236 ANY REMEDY PROVIDED HERE IN SHALL FAIL OF ITS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not allow the exclusion or lim itation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal in jury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of Iowa U S A excluding its conflicts of laws principles and excluding the United Na tions Convention on Contracts for the International Sale of Goods T
66. Palm Desktop software which automatically opens the HotSync Manager 3 Press the HotSync button G on the cradle Note If you are using an optional Hotsync cable instead of a cradle click the HotSync Manager icon in the Windows system tray and select Local from the menu HotSync button Important The first time you perform a HotSync operation you must enter a user name in the New User dialog box and click OK Every handheld computer should have a unique name To prevent loss of a user s records never try to Page 62 Using Your Basic Applications synchronize more than one handheld computer to the same user name The HotSync Progress dialog box appears and synchronization begins HotSync Progress Status Synchronizing Mail User Arthur Manzi a WO amp to pe amme 4 Wait for a message on your handheld computer indicating that the process is complete After the HotSync process is complete you can remove your handheld computer from the cradle Categorizing records Categorize records in the Address Book To Do List Memo Pad and Expense applications so that they are grouped logically and are easy to review You can also categorize applications See Using the Applications Launcher in Chapter 3 for more information When you create a record your handheld computer automatically places it in the category that is currently displayed If the category is All your handheld computer assign
67. Products or its authorized reseller will be required TRG Products is not responsible for Customer products or parts received without a warranty service authorization TRG Products Inc shall not be responsible for Customer s software firmware informa tion or memory data contained in stored on or integrated with any products returned to TRG Products for repair whether under warranty or not Products or parts shipped by Customer to TRG Products must be sent prepaid and Warranty and Other Product Information Page 235 packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package THIS WARRANTY SHALL NOT BE EXTENDED ALTERED OR VARIED EXCEPT BY A WRITTEN INSTRUMENT DULY SIGNED BY TRG PRODUCTS INC WARRANTIES EXCLUSIVE IF THIS PRODUCT DOES NOT OPERATE AS WAR RANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WAR RANTY SHALL BE REPLACEMENT OR REPAIR OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE PRICE PAID AT TRG PRODUCTS OPTION THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONALS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY WAR RANTIES OF MERCHANTABILITY NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE TRG PRODUCTS SHALL NOT BE LIABLE FOR LOSS OF PROFITS OR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHICH THE PURCHASER MAY SUSTAIN IN NO EVENT SHALL TRG PRODUCTS LIABILITY EXCEED THE PURCHASE PRICE
68. RG Products Inc 2851 104th St Des Moines IA 50322 515 252 7522 Warranty and Other Product Information Page 237 TRG Products End User Software License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING RESELLING OR EXPORTING THIS PRODUCT IT CONTAINS SOFTWARE THE USE OF WHICH IS LICENSED BY TRG PRODUCTS INC TRG PRODUCTS TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREE MENT DO NOT USE RESELL OR EXPORT THE SOFTWARE USING RESELLING OR EXPORTING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS IF YOU DO NOT AGREE WITH THESE TERMS IMMEDIATELY RE TURN THE PRODUCT TO THE POINT OF PURCHASE AND OBTAIN A REFUND FROM THE PARTY FROM WHOM YOU PURCHASED THE PRODUCT IF YOU ARE UNABLE TO LOCATE THE RETAILER FROM WHOM YOU PURCHASED THE PRODUCT IMMEDIATELY CONTACT TRG PRODUCTS FOR POSSIBLE ASSIS TANCE IN LOCATING YOUR RETAILER LICENSE TRG Products grants you a nonexclusive license to use its accompanying software program s the Software subject to the terms and restrictions set forth in this License Agreement You are not permitted to lease or rent except under separate mutually agreeable terms set forth in writing distribute or sublicense the Software or to use the Software in a time sharing arrangement or in any other unauthorized man ner Further no license is granted to you i
69. S 173 Cre atinga ShortC t s issairie iaiia 173 Editing a ShortCut eesriie e api 174 D leting ia SHOrtCuty sien csi scr din wae huia NE 174 Connection preferences o meaa ae eae De R AEE ARRE AREE i 175 Creating new configurations cccecceeseete tees ceeeeseseenenenes 175 Connection Network Preferences Examples cccccseeesees 176 Example A connection for remote IR HotSync operations 176 Network preferences and TCP IP software ss ssssssssesseeseseess 180 Selecting a Service emu pnesinnn inn ani 180 Entering a user name s sssssssssssesssertertestessestertestestessentestessesesterte 181 Entering a Password sssseiasieri aneto huhi 182 Adding telephone settings sse sessssseertsssssrttssssesttsstesntenteessesnte 183 Connecting tO YOuUrT SETV Ce ss ssssssssesserssertertestesttssertestesstesess tene 186 Creating additional service templates ccccceteeseeteteeees 186 Adding detailed information to a service template 187 Creating a login Scriptai ts sinisiipien iri 190 Token based authentication SySteMs csccscsceseeeseseseseens 190 Plug in applications sisne naia na api 191 Deleting a service template ssnsessssssssstsrtststtssssesttsstesstestersses te 194 Network preferences menu commands ccs eee 195 TCP IP troubleshooting issyisisa sunaa 195 Chapter 8 CompactFlash CFpro and CFBackup cccsccssseeseessseeeeseeees 197 Page vi Comp
70. This will erase any data you have on the card A new card must be formatted before it can be used Example Copying files using CFpro This section describes how to copy your applications and databases using CFpro Begin by inserting a CF memory card into your handheld computer The perform the following steps Options na tools _ d Select All Ss 1 AddressDB j 1 Address Unselect All NJ 2 CFPro i 2 CFPro 3 CitiesDB y 3 CitiesDB 4 ConnectionDB I 4 ConnectionDB 5 DatebookDB P 5 DatebookDB 6 ExpenseDB 6 ExpenseDB 0 4K 7 Extension Registry 7 Extension Registry 0 1K 8 Ffs Library 8 Ffs Library 35 2K 9 FlashPro Setup i 9 FlashPro Setup 18 8K RAM RAM 1 Launch CFpro A list of the applications and databases in memory will be displayed Page 204 CompactFlash CFpro and CFBackup 2 Tap on the Menus icon 3 Tap the Edit Menu 4 Tap Select All to copy all of the files Rig wl Rig wl D About to copy selected item s from RAM to CompactFlash 266 0K 5 Tap the Copy button to begin 6 A verification dialog will be displayed Tap OK Hime i a AddressDB pdb 0 6K 2 CFPRO PRC 34 9K Hardball 3 CITIESDB PDB 0 4K 4 ConnectionDB pdb 1 0K S DatebookDB pdb 0 3K 6 ExpenseDB pdb 0 4K 7 Extension Registry pdb 0 0K Complete 8 Ffs Library pre 35 2K 34 9 FlashPro Setup pre 18 6K 7749K 155936K 0 0K Copying to CompactFlash Ram ERG 7 A progress gauge will be displayed d
71. a record 1 Select the application in which you want to create a record 2 Tap New 3 In Date Book only Select start and end times for your appointment and tap OK 4 Enter text for the record 5 Optional Tap Details to select attributes for the record 6 In Address Book and Memo Pad only Tap Done There s no need to save the record because your handheld computer saves it automatically Editing records After you create a record you can change delete or enter new text at any time Two screen features tell you when your handheld computer is in editing mode m A blinking cursor m One or more edit lines Jul 24 02 KIBDG Bae Blinking cursor Edit line Chapter 4 Page 57 Entering text For information on how to enter text using Graffiti writing the onscreen keyboard or the keyboard attached to your computer see Chapter 2 Edit menu The Edit menu is available with any screen where you enter or edit text In general commands available in the Edit menu apply to text that you select in an application To select text in an application 1 Tap the beginning of the text that you want to select 2 Drag the stylus over the text to highlight it in black Note You can drag across the text to select additional words or drag down to select a group of lines The following commands may appear in an Edit menu Undo Reverses the action of the last edit command For example if you used Cut to re
72. ab delimited tsv Memo Pad archive mpa Address Book archive aba Text txt For information on how to set up a file link see the Palm Desktop online Help Chapter 6 Page 161 Creating a user profile If you use the File Link feature to configure several handheld computers with specific information such as a company phone list before distributing them to their actual users you can create a user profile to load the data into an handheld computer without associating that data with a user name The User Profile feature is designed only for the first time HotSync operation before you assign a User ID to a particular handheld computer To create a user profile 1 Open Palm Desktop software 2 From the Tools menu choose Users 3 Click Profiles 4 Click New Selecta profile New Delete Rename Help 5 Enter a unique name for the profile and click OK New Profile x Enter a new profile name Cancel 6 Repeat steps 3 and 4 for each profile that you want to create and then click OK to return to Palm Desktop software 7 Select the profile from the User list and create the data for the profile e g company phone list etc User Tech Support profile ki Adam firsttime Midyne Edit Users Page 162 Advanced HotSync Operations To use a profile for the first time HotSync operation ale 2 Press the HotSync button on the cradle
73. actFlash CF Cards ccccccccccccseeecsceeeseseececesessneseeeeees 197 Recommended CF Cards cccccccssssscessesssecseeseecceseecsecseecseeaeeaes 198 TRGpro Examples seimen nein tient dette ead 198 CF Memory Cards CFpro and CFBackup ccccceeeeeees 198 Inserting and Removing Memory Cards eens 199 CCP PLOui ti apnea aa Missin ane td aaa a e a e aia 201 CFpro menus preferences and Options ss ssissesssesiesisrteseess 201 I oel i o REEE EE O E E E Bae 208 CEMod m CardSrassiisasnaaran na na a a 209 Conducting a HotSync operation via CF modem 0006 209 Preparing your personal computer ssssssssssissessesrerrississesteee 209 Preparing your handheld computer ss ssssssssissessssissesessee 210 Appendix A Maintaining Your Handheld Computter ccsssccssssseeeseeeesseees 215 Caring for your handheld computer ccccccsseseseesessseeesesees 215 Battery Considerations neveit oiie 216 Resetting your handheld cOMpute ccccccceeceteteesteteseseeeenes 217 Performing a sOft reset csc sccsie csi lente ccoietetedeesereteasetete vee 217 Performing a hard reset s assistia 218 Appendix B Frequently Asked Questions sccscssscscssssssessesseeseesseneessenseeees 221 Software installation problemS se ssssssssississsissesiesiessessesseneeseess 221 Operating problems sssssssssssississesssstississesnensiesiesressesnesrenseseesses 222 Tapping and writing pr
74. acts for the International Sale of Goods 1980 is hereby excluded in its entirety from application to this License Agreement LIMITED WARRANTY LIMITATION OF LIABILITY All warranties and limita tions of liability applicable to the Software are as stated in this document Such warran ties and limitations of liability are incorporated herein in their entirety by this reference SEVERABILITY In the event any provision of this License Agreement is found to be invalid illegal or unenforceable the validity legality and enforceability of any of the re maining provisions shall not in any way be affected or impaired and a valid legal and enforceable provision of similar intent and economic impact shall be substituted there Warranty and Other Product Information Page 239 for ENTIRE AGREEMENT This License Agreement sets forth the entire understanding and agreement between you and TRG Products supersedes all prior agreements whether written or oral with respect to the Software and may be amended only in a writing signed by both parties TRG Products Inc 2851 104th St Des Moines IA 50322 515 252 7522 Page 240 FCC Statement This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment
75. ap Go To at the bottom of the screen to open the Go to Date dialog box Select a date by tapping a year month and day in the calendar Previous year Next year Goto Date 4 2002 gt ian Feb Mar Apr May un Tap to select a IE fus Sep oct Nov Dec month TW T F 23 4 5 9 10 11 12 16 47 18 19 day 23 GER 25 26 Tap to select a Tap to select current date Tip In the Go to Date dialog box you can also use the scroll button on the front panel of the handheld computer to move forward or backward one month at a time 2 After you locate the date follow the steps for scheduling an event for the current day Page 78 Using Your Basic Applications To schedule an untimed event 1 Select the date that you want for the event as described in To schedule an event for another day 2 Tap New 3 Tap OK so that no start or end times are defined for the new event Set Time Tip You can also create a new untimed event by making sure no event is selected and then writing letters in the Graffiti writing area 4 Enter a description of the event MEAA 4 Sim ST gt New 8 00 untimed Invite Kwong to dinner 9 00 event 10 00 11 00 12 00 No time selected 1 00 2 00 3 00 4 00 5 00 6 00 Jul 25 02 KIBDGO GEC 5 Tap a blank area on the screen to deselect the untimed event Note If you create an event and decide later that there
76. as part of the string lt Includes a lt as part of the string Includes a backslash as part of the string Page 234 Non ASCII Characters for Login Scripts Warranty and Other Product Information TRG Products Limited Warranty HARDWARE TRG Products Inc TRG Products warrants to the original end user Customer that this product will be free from defects in workmanship and materials for one year from the date of original purchase from TRG Products or its authorized re seller The provisions of this warranty shall not apply if in TRG Products Inc judg ment the product has been subject to misuse or neglect improper installation damaged in an accident or repaired or altered in any way that adversely affect its performance and reliability TRG Products sole obligation under this express warranty shall be at TRG Products option to replace the prod uct or part with a comparable product or part repair the product or part or if neither repair nor replacement is reasonably avail able TRG Products may in its sole discretion refund to Customer the purchase price paid for the product or part Replacement products or parts may be new or recondi tioned TRG Products warrants any replaced or repaired product or part and any hard ware upgrade to which Customer is entitled under an agreement between Customer and TRG Products for a period of ninety 90 days from shipment or through the end of the original warranty whichever
77. ate Book is called an event An event can be any kind of activity that you associate with a day You can enter a new event on any of the available time lines When you schedule an event its description appears on the time line and its duration is automatically set to one hour You can easily change the start time and duration for any event Note It s possible to schedule events that overlap but Date Book makes it easy to find such conflicts See Spotting event conflicts later in this chapter You can also schedule events in your Date Book that occur on a particular date but have no specific start or end times such as birthdays holidays and anniversaries These are referred to as antimed events Untimed events appear at the top of the list of times marked with a diamond You can have more than one untimed event on a particular date You can also schedule a repeating event such as a weekly meeting and continuous events such as a three day conference or a vacation To schedule an event for the current day 1 Tap the time line that corresponds to the beginning of the event Jul 24 02 MVEA GAGE eee MEXA MIE MC line 8 00 9 00 10 00 11 00 12 00 2 00 300 r 4 00 Time bar 5 00 i shows Sn eae aurana Enter event Page 76 Using Your Basic Applications 2 Enter a description of the event You can enter up to 255 characters 3 Ifthe event is one hour long skip to step 7 If the
78. ate e mail with your desktop e mail application you identify the recipient s of the e mail item define a subject and create the body of the e mail item You create original e mail items and replies in the New Message screen All e mail items must at the very least contain information in the To and Subj fields Page 120 Communicating Using Your Handheld Computer To create an e mail item 1 Tap New 0 Messages w Inbox New Message Tip You can also create an e mail item by tapping New from the Message menu 2 Enter the e mail address of the recipient New Message Subj Body Note Enter the address as if you were entering it from your desktop e mail application For example network users sending an e mail item to a user on the same network do not need to add Internet information such as mycorp com 3 To send a copy of this e mail item to additional recipients tap the CC field and then enter the e mail addresses of the additional recipients separating the addresses with a comma followed by a space 4 Tap the Subj field and enter a subject for your e mail item 5 Tap the Body field and enter the text of your e mail item Chapter 5 Page 121 Tip If the address CC subject or body exceeds the capacity of the screen display tap the name of the field for example tap To to expand that field Tap the Done button to return to the New Message screen Tap
79. ator or other small electronic instrument m The touch sensitive screen of your handheld computer contains a glass element Take care not to drop your handheld computer or subject it to any strong impact Do not carry it in your back pocket if you sit on it the glass may break m Protect your handheld computer from temperature extremes Do not leave it on the dashboard of a car on a hot day and keep it away from heaters and other heat sources m Donot store or use your handheld computer in any location that is extremely dusty damp or wet m Usea soft damp cloth to clean your handheld computer If the surface of the screen becomes soiled clean it with a soft cloth moistened with a diluted window cleaning solution Appendix A Page 215 Battery considerations Please note the following considerations when replacing the batteries in your handheld computer Under normal conditions your batteries should provide several months of use You can conserve battery life by minimizing the use of the backlight feature and changing the Auto off setting that automatically turns the handheld computer off after a period of inactivity See General preferences in Chapter 7 for more information If the batteries become low in the course of normal use an alert appears on the screen describing the low battery condition If this alert appears perform a HotSync operation to back up your data before you replace the batteries This helps pre
80. ay need to perform a HotSync operation to recover the memory Delete unused memos and records If necessary you can save these records See Deleting records in Chapter 4 If you have installed additional applications on your handheld computer remove them to recover memory See Removing applications in Chapter 3 Page 222 Frequently Asked Questions My handheld computer keeps turning itself off My handheld computer is not making any sounds My handheld computer has frozen I don t see anything on my handheld computer s screen Your handheld computer is designed to turn itself off after a period of inactivity This period can be set at one two or three minutes Check the Auto off setting See General preferences in Chapter 7 Check the System Sound setting See General preferences in Chapter 7 Perform a soft reset See Resetting your handheld computer in Appendix A m Change the contrast settings m Replace the batteries Tapping and writing problems Problem When I tap the buttons or screen icons it activates the wrong feature When I tap the Menu icon nothing happens Solution Calibrate the screen See Digitizer preferences in Chapter 7 Not all applications or screens have menus Try changing to a different application Appendix B Page 223 I can t get my handheld computer to recognize my handwriting For your handh
81. b site http www microsoft com windows downloads Follow the links to the Windows 95 IrDA 2 0 Infrared Driver and follow the instructions to download the driver 4 Close your Internet browser if it s in the way 5 Find the file W95ir exe on your computer Before you go to the next step be sure this file is in a folder where you want to store the infrared driver Double click W95ir exe A window appears and displays the files that are being un zipped onto your hard disk After the files are unzipped the ti tle bar displays Finished Close this window In the same folder where you unzipped W95ir exe find the file Setup exe Double click it to begin installation The Add Infrared Device Wizard appears Click Next Accept the defaults provided by the Wizard except when the Wizard asks you to select the port that your infrared device is physically connected to Be sure that an available communications port is selected Do not select the port that the HotSync Manager currently uses 10 Continue the rest of the installation using the defaults provided If an alert appears telling you that there is a communication port conflict click OK and proceed After you install the infrared driver you need to check the ports used by your personal computer for infrared communication Page 156 Advanced HotSync Operations To check the ports used for infrared communication 1 2 Choose Settings and then choose Contro
82. bers formats section later in this chapter To set the country default 1 Tap the country name pick list emu Formats Preset to w United States Time w HH MM am prn 10 44 am Date w M D Y 7 24 02 Jul 24 2002 Week starts w Sunday Numbers w 1 000 00 2 Tap the setting you want to use Time date week start and numbers formats The Time setting defines the format for the time of day The time format that you select appears in all applications on your handheld computer To select the time date week start and numbers format 1 Tap the Time pick list and select a format 2 Tap the Date pick list and select a format 3 Tap the Week starts pick list and select whether you want the first Chapter 7 Page 169 day of the week to be Sunday or Monday Note This setting controls the Day Week and Month views in Date Book and all other aspects of your handheld computer that display a calendar 4 Tap the Numbers pick list and select formats for the decimal point and thousands separator General preferences The General Preferences screen enables you to set the time date auto shutoff interval and sounds for your handheld computer See Chapter 1 for information on setting the time and date Auto off delay Your handheld computer has an automatic shutoff feature that turns off the power and backlight after a period of inactivity This feature helps conserve battery power in case you forget to
83. ble to develop applications such as document viewers which take advantage of the CompactFlash file system See the developers section of http www trgpro com for complete details Page 206 CompactFlash CFpro and CFBackup m Using a Bootable CF Card It is possible to upgrade the Operating System OS of your handheld computer by using a specially formatted CF card See the utilities section of http www trgpro com for complete details Using a CF Card with your Personal Computer It is possible to access the applications and databases you copied to the CF memory card directly from a personal computer In order to access these files you will need a device attached to your personal computer which can read CF memory cards such as one of the following m PC Card PCMCIA slot with an adapter m Parallel Port CF reader m USB CF reader Check with your CF card vendor for information on obtaining one of these devices CompactFlash memory card and PCMCIA Type II adapter After the CF card has successfully been installed in one of these devices the card can be accessed as a standard Windows drive Click on its icon in the My Computer folder to see a listing of the files you copied from your handheld computer Chapter 8 Page 207 CFBackup cta CFBackup is an application that lets you back up your entire TRGpro handheld computer to a CF memory card See http www trgpro com for the most recent information on C
84. change 116 Microsoft Windows 95 98 NT 155 Modem HotSync operations via 148 152 Page 248 Index 209 213 228 229 preferences 175 Modem connections 175 176 Monday to start week 170 Month Date Book view 85 87 Moving the cursor Graffiti writing 33 MPA Memo Pad archive file 36 Network connecting 186 connection type 187 idle timeout 187 password 182 phone settings 183 preferences 180 196 primary DNS 188 secondary DNS 188 selecting service 180 TCP IP 180 user name 181 Network HotSync operation 152 Network Preferences screen 193 Notes attaching to records 74 Numbers decimal point and thousands separator 170 Graffiti writing 29 onscreen keyboard 11 16 35 o Onscreen keyboard 16 35 59 pen stroke to open 167 Opening Address Book 53 applications 12 13 Calculator 56 Date Book 52 Expense 56 Mail 118 Memo Pad 55 To Do List 54 Organizer Lotus PIM 36 Outbox 127 131 Overlapping events 84 Owner preferences 172 P Palm Desktop software See Desktop software Palm M battery door 9 battery installation 9 contrast control 8 cover 7 Passwords 47 49 changing 48 creating 47 deleting 48 for network 182 forgotten 49 231 Pasting text 58 Payment Expense item 106 Pen stroke full screen 166 168 Phone Lookup 69 70 Phone numbers selecting for Address List 91 selecting types 90 Phone settings for ISP or dial in server 183 185 Pick lists 11 PIM personal information manager using HotSy
85. d so delete outdated records from these applications To purge records 1 Open the application 2 Tap the Menu icon 3 Tap Record and then tap Purge A confirmation dialog box appears Date Book Tap the pick list and select how old a record must be to be purged Purge deletes repeating events if the last of the se ries ends before the date that you purge records Date Book To Do List If you want to save a copy of the purged records to an archive file on your desktop be sure that the check box is checked If you don t want to save a copy tap the check box to remove the check box 4 Tap OK If you chose to save a copy of the purged records your handheld computer transfers them to an archive file on your desktop the next time you perform a HotSync operation Note Purging does not happen automatically You must tap the command to make it happen Exchanging and updating data HotSync operations The HotSync process automatically synchronizes that is exchanges and updates data between your handheld computer and Palm Page 60 Using Your Basic Applications Desktop software Changes you make on your handheld computer or Palm Desktop software appear in both places after a HotSync operation HotSync technology synchronizes only the needed portions of files thus reducing synchronization time You can synchronize your data by connecting your handheld computer directly to your personal computer with the crad
86. d files 4 In the User drop down list select the name that corresponds to your TRGpro handheld computer Chapter 3 Page 43 5 Click Add Open Look in Add on e Giraffe pre Hardball pre Minehunt pre Puzzle pre Subhunt pre rrr File name ae alm Applications prc x Cancel Select the application s that you want to install on your handheld computer 7 Click Open Files of type Note Review the list of applications you selected in the Install Tool dialog box If you do not want to install an application select it and then click Remove This does not remove the application from your computer it simply removes it from the list of applications to install 8 Click Done 9 Perform a HotSync operation to install the application s you selected in step 6 See Exchanging and updating data HotSync operations in Chapter 4 for details Installing games The CD ROM also includes several games that you can install with the Install Tool Giraffe HardBall MineHunt Puzzle SubHunt Note Giraffe is a fun easy way for you to practice Graffiti writing After you install and start a game the instructions appear in the Game menu Depending on the game the Game menu may also contain commands to show high scores to start a new game or to set preferences for the game Page 44 Managing Your Applications Removing applications In the event that you run o
87. d to a physical COM port Laptops are likely to have a built in IR port so no external device is necessary Your computer must also have an installed infrared driver Check your personal computer s documentation to learn if the computer supports infrared communication If your computer is a Macintosh G3 or uses Microsoft Windows 98 infrared communication is built into the operating system Some versions of the Macintosh iMac also have built in infrared communication The following procedure explains how to find out if your Windows 95 computer has an infrared driver installed To check if your Windows 95 computer supports infrared communication 1 In the Windows taskbar click Start 2 Choose Settings and then choose Control Panel 3 In the Control Panel look for the Infrared icon If the icon is there your computer is enabled for infrared communication If the icon does not appear you need to install an infrared driver Note If you have an external infrared device attached to your computer a driver is probably included with the device Consult the documentation included with the device for information on installing the required driver Chapter 6 Page 155 To install a Windows 95 infrared driver 1 Click the HotSync Manager icon in the Windows system tray and choose Setup Click the tabs and make a note of the COM ports being used by the HotSync Manager You need this information later Go to this we
88. data is always safe and up to date See Exchanging and updating data HotSync operations in Chapter 4 for more information Chapter 1 Page 21 m Import and export data so you can easily transfer data from other desktop applications into any of your main applications See Importing data in Chapter 2 for more information m Print your Date Book Address Book To Do List and Memo Pad information on any printer Connecting the cradle The cradle that comes with your TRGpro handheld computer enables you to synchronize the information on your handheld computer with the Palm Desktop software using HotSync technology To connect the cradle 1 Turn off your computer and plug the cable from the TRGpro handheld computer cradle into the serial COM port on your personal computer EUAN gt OOO T s Note Your TRGpro handheld computer requires a dedicated port It cannot share a port with an internal modem or other device If you are unsure about the exact location of the serial port on your personal computer refer to the manual supplied with the computer Installing Palm Desktop software The following instructions guide you through installing Palm Desktop software After installation refer to the online Help in Palm Desktop software for information about how to use the software To ensure a safe and uninterrupted installation of Palm Desktop software please do the following befor
89. down to new lines in the memo 4 Tap Done Reviewing memos The first line of a memo appears in the Memo List This makes it easy to locate and review your memos Chapter 4 Page 99 To review a memo 1 In the Memo List tap the text of the memo 1 11 22 Meeting Minutes 2 Directions to Moscone Center 3 Plans for conference 4 Priorities on new project 5 To discuss with Jose Ribera GESI wll Tapa memo to reviewits contents 2 Review or edit the text in the memo 3 Tap Done Memo Pad menus w Unfiled Memo Pad menus are shown here for your reference and Memo Pad features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands The Record and Options menus differ depending on whether you re displaying the Memo List or an individual memo Record menus EEZ Edit Options Beam Category Memo List Options menus Preferences ZR About Memo Pad EEZ Edit Options New Memo N Delete Memo D Beam Memo B Memo screen Record Edit yar Font s F Go toTop of Page Go to Bottom of Page Phone Lookup L Memo List About Memo Pad Memo screen Page 100 Using Your Basic Applications Go to Top of Moves to the top first line of the memo Page Goto Bottomof Moves to the bottom last line of the memo Page Preferences Displays the M
90. e applications go to a web search engine and search for Palm software Any game or application that you install on your handheld computer resides in RAM memory you can delete them at any time To install add on software on your handheld computer 1 On your computer copy or download the application you want to install into the add on folder in your Palm Desktop directory on your computer Note If the software you download is compressed you need to decompress it into this folder If you prefer to place the application into another folder you need to navigate to that folder before you complete step 5 2 Double click the Palm Desktop icon on your desktop Page 42 Managing Your Applications x ca Palm Desktop File Edit View Tools HotSync Help ee m Mar Apr l Mav l un ov ec Jul ep ToDo i Ready 7 29798 3 Click Install Tip You can also access the Install Tool dialog by selecting Install Tool from the Palm Desktop program group or by double clicking any file with a PRC file extension L Install Tool x File s listed below will be installed on your handheld the nextime you perform a HotSync operation Tips 9 Find other applications to install on your handheld at i http www palm com The Add button looks first in the ADD ON folder inside your C DESKTOP folder This folder is a convenient place to store downloaded handhel
91. e installing m Turn off your personal computer and connect the cradle to it Do not place your handheld computer in the cradle until instructed m If you are installing from diskettes rather than the CD ROM included in the box make sure the original Palm Desktop Page 22 Introduction to Your TRGpro Handheld Computer software diskettes are write protected and then make backup copies of them When you finish use the copies to install the software and store the original diskettes in a safe place Refer to your personal computer s manual or operating system documentation if you need information about locking or copying diskettes m Do not simply copy the Palm Desktop software files to your personal computer s hard disk You must use the installer to place the files in their proper locations and to decompress the files To install Palm Desktop software 1 Exit any open programs including those that run at startup such as Microsoft Office and disable any virus scanning software 2 Insert the Palm Desktop software CD ROM into the personal computer s CD ROM drive or insert the Setup diskette into the diskette drive 3 When the Palm Desktop Installer Menu screen appears click the Install button to begin the installation procedure 4 Follow the onscreen instructions to complete the installation Insert your handheld computer into the cradle when prompted Using your handheld computer with another PIM If you pr
92. e proportional to the setting for the Volume level See Chapter 1 for a discussion on setting the Volume level for the handheld computer If any of the individual Sounds System Alarm or Game is set to Off then this setting will not be affected by the Volume level Chapter 7 Page 171 Owner preferences The Owner Preferences screen enables you to record a name company name phone number or any other information that you want to associate with your handheld computer If you use the Security application to turn off and lock your handheld computer with a password information that you put in the Owner Preferences displays the next time you turn on your handheld computer See Chapter 1 for more information To enter the Owner preferences m Enter the text that you want to associate with your handheld computer in the Owner Preferences screen If you enter more text than can fit on one screen a scroll bar automatically appears on the right side of the screen Preferences This device is owned by If you assign a password with the Security application the information in the Owner Preferences screen cannot be changed In this case an Unlock button appears at the bottom of the screen To unlock the Owner Preferences screen 1 Tap Unlock 2 Enter the password that you defined in the Security application 3 Tap OK Page 172 Setting Preferences for Your Handheld Computer ShortCuts preferences The Short
93. eceipt Details dialog box and then select Edit currencies Page 106 Using Your Basic Applications Receipt Details Select Currencies Category w Unfiled Select the currencies that Type vw Lunch D display in currency list Payment w Unfiled Currency 1 w United States Currency 2 w EU Euro Currency B3 Currency 3 w United Kingdom Tap Edit Currency 4 w Germany Attendees Edit currencies currencies Currency 5 w None GE Caneel Deere WERE g 2 Tap each Currency pick list and select the country whose currency you want to display on that line 3 Tap OK to close the Select Currencies dialog box 4 Tap OK Defining a custom currency symbol If the currency you want to use is not in the list of countries you can create your own custom country and currency symbol To define a custom currency symbol 1 Tap the Menu icon 2 Tap Options and then tap Custom Currencies 3 Tap one of the four Country boxes Custom Currencies Create your own custom currencies by tapping on the country name below Tap a Country box 4 Enter the name of the country and the symbol that you want to appear in Expense Currency Properties Chapter 4 Page 107 5 Tap OK to close the Currency Properties dialog box 6 Tap OK Note If you want to use your custom currency symbol as the default for all Expense items select the symbol in the Preferences dialog box If you want to use your cust
94. ecords that contain information in an E mail field Tip You can also open the Look Up dialog box in the New Message screen by tapping Lookup from the Options menu or by using the Graffiti Command stroke L To Lookup Adams Ben ben_adams netcorm com Butler Richard buttons pipeline com Carter Melanie mearter aol com Chu Byron chuman aol com Technical Support support palm com Look UP Tap Lookup 5 Enter the first letter of the entry you want to find to scroll to the first entry that begins with that letter If you write an additional letter the list scrolls to the first entry that starts with those two letters For example writing an s scrolls to Sanders and writing sm scrolls to Smith 6 Tap an address to select it 7 Tap Add Chapter 5 Page 123 To Lookup Adams Ben ben_adams netcom com Butler Richard buttons pipeline corm Carter Melanie mearter aol com Tap to select Chu Byron chuman dol com Technical Support support palm com Look Up Tap here to enter address in field Adding details to e mail items Before you send your e mail item you can attach additional attributes to it such as a signature or a priority level These features are dependent on the desktop e mail application you use If your application does not support the attribute you select your handheld computer cannot attach that attribute to the e mail item The following detail
95. ed Last name Carter Last name Carter First name M i gt Company eh triangle 4 Select a new label Changing Address Entry details The Address Entry Details dialog box provides a variety of options that you can associate with an entry To open the Address Entry Details dialog box 1 Tap the entry whose details you want to change 2 Tap Edit 3 Tap Details Address Entry Details Show in List w Work Category w Unfiled Private O 4 Select any of the following settings Show in List Select which type of phone or other information appears in the Address List screen Your options are Work Home Fax Other and E mail Category Assign the entry to a category Private Hide this entry when Security is turned on Chapter 4 Page 91 Address Book menus Address Book menus are shown here for your reference and Address Book features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands The Record and Options menus differ depending on whether you re displaying the Address List screen or the Address View screen Record menus Record Beam Category Beam Business Card Address List Delete Address Attach Note A Delete Note oO Beam Address Select Business Card Beam Business Card Address View Options menus Options Options i
96. ee ways to Select the conduits to run access the onscreen during Modem HotSync keyboard 1 Tap the dots in the tle corners of the Graffiti wake writing area to activate the De Book numbers or letters Expense keyboards Rf Hardball 2 The Keyboard command HotSync i Scroll Previous next bar arrows Scroll bar Drag the slider or tap the top or bottom arrow to scroll the display one line at a time To scroll to the previous page tap the scroll bar just above the slider To scroll to the next page tap the scroll bar just below the slider You can also scroll to the previous and next pages by pressing the upper and lower portions of the scroll button on the front panel of the handheld computer Next Tap the up and down arrows to display the previous previous and next page of information tap the left and right arrows arrows to display the previous and next record Opening applications You can use the Applications Launcher to open any application installed on your handheld computer You can also open the four main applications Date Book Address Book To Do List and Memo Pad with the application buttons on the front panel of your handheld computer Tip When you press an application button on the front panel you have instant access to the selected application You don t even need to turn on your handheld computer first In addition to providing a way for you to open applications the Applications Launcher displays
97. efer to use another personal information manager PIM such as Microsoft Outlook you can use it instead of installing Palm Desktop software All you need to install are HotSync Manager and Chapter 1 Page 23 the connection software for your PIM called a conduit that lets you synchronize the data between your handheld computer and your PIM Page 24 Introduction to Your TRGpro Handheld Computer Chapter 2 Entering Data in Your Handheld Computer This chapter explains how to enter data into your handheld computer by writing with the stylus in the Graffiti writing area by using the onscreen keyboard by using the personal computer keyboard or by importing data from another application Using Graffiti writing to enter data Chapter 1 introduced Graffiti writing and briefly described how to use it to enter text in your applications In this section you learn the procedures for creating letters numbers punctuation and symbols as well as some Graffiti tips and tricks Writing Graffiti characters Most people find they can enter text quickly and accurately with only minutes of practice Graffiti writing includes any character you can type ona standard keyboard The Graffiti strokes closely resemble the uppercase letters of the regular alphabet which makes Graffiti writing easy to learn There are four basic concepts for success with Graffiti writing m Ifyou draw the character shape exactly as shown in the tables lat
98. eld computer Symbol Shift aa When the Symbol Shift is active a slanted shift symbol appears in the lower right corner of the screen The next stroke that you make creates the symbol or extended character N Symbol Shift Chapter 2 Page 31 INSO RICI K AC E BIMISIOIE Writing accented characters To create accented characters draw the stroke normally used to create the letter followed by an accent stroke Graffiti writing then adds the accent to the letter TM For example the following diagram shows the strokes required to draw an accented e Accent strokes a 4 4 a a a Using these accent strokes you can write the following accented letters 2 A eo YX FAY en 22 arr eT N a iifido y Additional non English characters You can write the following characters in the lowercase alphabet mode without any special punctuation or shifting ae Cle Note You must write these non English characters in the left side of the Graffiti writing area Page 32 Entering Data in Your Handheld Computer Navigation strokes In addition to character symbols Graffiti writing includes special strokes that you can use to navigate within text or fields in your applications Command Stroke Move cursor right e Move cursor left Previous field Address Book on
99. eld computer to recognize hand writing input with the stylus you need to use Graffiti writing See Using Graffiti writing to enter data in Chapter 2 Make the Graffiti character strokes in the Graffiti writing area not on the display part of the screen Write Graffiti strokes for letters in the left hand side and the strokes for numbers in the right hand side of the Graffiti writing area Make sure that Graffiti is not shifted into extended or punctuation modes See Using Graffiti writing to enter data in Chapter 2 See Graffiti tips in Chapter 2 for tips on increasing your accuracy when you write Graffiti characters Application problems Problem I tapped the Today button but it does not show the correct date Solution Your handheld computer is not set to the current date Make sure the Set Date box in the General Preferences screen displays the current date See General preferences in Chapter 7 for more information I know I entered m Check the Categories pick list upper some records but right corner of the screen Choose All they do not appear in to display all of the records for the the application application m Check Security and make sure that the Private Records setting is set to Show private records m In To Do List tap Show and check whether Show Only Due Items is selected Page 224 Frequently Asked Questions Iam having problems listing memos the way I want to
100. emo Preferences dialog box where you define the sort order for memos About Memo Shows version information for Memo Pad Pad Chapter 4 Page 101 Calculator The Calculator includes several buttons to help you perform calculations Clears the last number you entered Use this button if you make a mistake while entering a number in the middle of a calculation This button enables you to re enter the number without starting the calculation over Clears the entire calculation and enables you to begin a fresh calculation Toggles the current number between a negative and positive value If you want to enter a negative number enter the number first and then press the button Places the current number in memory Each new number you enter with the M button is added to the total already stored in memory The number that you add can be either a calculated value or any number you enter by pressing the number buttons Pressing this button has no effect on the current calculation or series of calculations it merely places the value into memory until it is recalled 6 86 Recalls the stored value from memory and inserts it in the current calculation Clears any value that is stored in the Calculator memory 3 Recent Calculations The Recent Calculations command enables you to review the last series of calculations and is particularly useful for confirming a series of chain calculations To display recent
101. enables you to use your calling card when dialing your ISP or Intranet server Keep in mind that there is usually a delay before you enter your calling card number When you define your calling card number you need to add commas at the beginning to compensate for this delay Each comma delays transmission of your calling card number for two seconds To use a calling card 1 Tap the Use calling card check box to select it Phone Setup Li Select this box to use a Enter your calling card calling card number here 2 Enter your calling card number on the Use calling card line Note It s a good idea to add at least three commas at the beginning of your calling card number to compensate for the cue delay 3 Tap OK Chapter 7 Page 185 Connecting to your service After you set your Connection and Network Preferences establishing a connection to your Internet Service Provider ISP or your company s network dial in server is easy Note If you are connecting to an ISP you need a third party application such as a web browser or news reader to take advantage of this connection To establish a connection m Tap Connect to dial the current service and display the Service Connection Progress messages Tip To see expanded Service Connection Progress messages press the lower half of the Scroll button To close a connection m Tap Disconnect to terminate the connection between your handheld computer and y
102. er in this chapter like the shapes shown in the following diagram you achieve 100 accuracy m The heavy dot on each shape shows where to begin the stroke Certain characters have similar shapes but different beginning and end points Always begin the stroke at the heavy dot you should not create the heavy dot it is only there to show you where to begin the stroke Chapter 2 Page 25 Most characters require only a single stroke When you lift the stylus from the Graffiti writing area your handheld computer recognizes and displays the text character immediately To accomplish single strokes some Graffiti strokes are portions of the regular alphabet equivalents m The Graffiti writing area is divided into two parts one for writing the letters of the alphabet and one for writing numbers The small marks at the top and bottom of the Graffiti writing area indicate the two areas Write letters here Write numbers here Division marks To write Graffiti letters 1 Tap the screen where you want your text to go Note You need to tap above the Graffiti writing area and must see a blinking cursor before you write the text 2 Use the tables on the following pages to find the stroke shape for the letter you want to create For example the stroke shown below creates the letter n Note There are two different stroke shapes available for some letters For these letters choose the one that s easiest for you Lif
103. er from 0 to 255 numbers are the only allowable characters in this field Ask your Internet Service Provider or System Administrator for the correct Primary or Secondary DNS IP numbers Tip Many systems do not require that you enter a DNS If you are not sure leave the DNS field blank To enter a primary and secondary DNS 1 Tap the Query DNS check box to deselect it 2 Tap the space to the left of the first period in the Primary DNS field and then enter the first section of the IP address Note Each section must be a number from 0 to 255 3 Repeat step 2 for the second third and last sections of the Primary DNS field 4 Repeat steps 2 and 3 for the Secondary DNS number 5 Tap OK Page 188 Setting Preferences for Your Handheld Computer IP address Everyone who logs on to the Internet needs to have a unique identifier an IP address whether permanent or temporary Some networks dynamically assign a temporary IP address when clients log in The IP Address field lets you identify whether your network provides automatic dynamic temporary IP addressing Note If your IP address is permanently assigned you need to get that information from your System Administrator If you are not sure select Automatic To identify dynamic IP addressing m Tap the IP Address check box to select it Details Connection type w PPP Idle timeout w Power Off Query DNS Rf IP Address c Automatic Tap to select automatic
104. er name from the list 4 Select an application in the Conduit list 5 Click Change Change HotSync Action x r HotSync Action for Date Book OK os Cancel Help Q 2 C Desktop overwrites handheld I Setas default B E C Handheld overwrites desktop Q A C Do nothing 6 Select Desktop overwrites handheld Note Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings 7 Click OK Repeat steps 4 through 7 to change conduit settings for other applications 9 Click Done to activate your settings 10 Perform a HotSync operation Appendix A Page 219 Page 220 Maintaining Your Handheld Computer Appendix B Frequently Asked Questions If you encounter a problem with your handheld computer do not call Technical Support until you have reviewed the following list of frequently asked questions and you have also reviewed the following m The README file and HelpNotes located in the folder where you installed the Palm Desktop software on your computer or on your installation CD or diskettes The Palm Desktop online Help The most recent TRGpro handheld computer information at http www trgpro com If you are still having problems contact Technical Support Information on contacting technical support can be found at http www trgpro com Note If you have a third party application which appears to be r
105. erver to which you are connecting Transmits a carriage return or LF character to the TCP IP server to which you are connecting Transmits the User ID information entered in the User ID field of the Network Preferences screen Transmits the password entered in the Password field of the Network Preferences screen If you did not enter a password this command prompts you to enter one The Password command is usually followed by a Send CR command Tells your handheld computer to wait a specific number of seconds before executing the next command in the login script Page 192 Setting Preferences for Your Handheld Computer Get IP Reads an IP address and uses it as the IP address for your handheld computer This command is used with SLIP connections Prompt Opens a dialog box and prompts you to enter text of some kind for example a password or a security code Wait For Generally used with challenge response Prompt token card authentication This command detects a challenge response prompt coming from the server and then displays the dynamically generated challenge value Enter the challenge value into your token card which in turn generates a response value for you to enter on your handheld computer This command takes two arguments both entered on the input line and separated by a vertical bar First argument The specific text string the handheld computer expects to receive Second argument An optional t
106. es Beaming distance to other Palm Computing platform devices may be different Page 140 Communicating Using Your Handheld Computer Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your handheld computer To beam an application 1 2 3 4 Open the Applications Launcher Tap the Menu icon Tap App and then tap Beam Tap the application you want to transfer Note Some applications are copy protected and cannot be beamed These are listed with a lock icon next to them 5 Tap Beam 6 When the Beam Status dialog box appears point the IR port directly at the IR port of the receiving handheld computer Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your handheld computer To receive beamed information 1 2 Turn on your handheld computer Point the IR port directly at the IR port of the transmitting handheld computer to open the Beam Status dialog box 3 Tap Yes 4 Wait for the Beam Status dialog box to indicate that the transfer is complete and then tap OK to display the new entry Incoming records are placed in the Unfiled category Tips on beaming information You can press the Address Book application button for about two seconds to beam your business card You can set the full screen pen stroke to beam the current entry See Pen preferences in C
107. eset to continue using your handheld computer See Performing a hard reset in Appendix A for more information Appendix B Page 231 Technical support Before requesting support please experiment a bit to reproduce and isolate the problem When you do contact support please be ready to provide the following information m The name and version of the operating system you are using m The actual error message or state you are experiencing m The steps you take to reproduce the problem m The version of organizer software you are using and available memory To find information about the version of your OS and applications 1 Tap the Applications icon O 2 Tap the Menu icon 3 Tap App and then tap Info Note Thousands of third party add on applications have been written for Palm Computing platform devices Unfortunately we are not able to support such a large number of third party applications If you are having a problem with a third party application please contact the developer or publisher of that software 4 Tap Version to see version numbers and tap Size to see the amount of free memory in kilobytes To find information about your TRGpro system 1 Tap the Applications icon 0 2 Tap the Menu icon 3 Tap App and then tap System Info Page 232 Frequently Asked Questions Appendix C Non ASCIl Characters for Login Scripts The following information enables you to create custom login scri
108. event is longer or shorter than an hour tap the time of the event to open the Set Time dialog box jul 24 02 KIBO GEC Set Time a ae 10 00 11 00 ne lt n es End Time 200 a 2 00 pro 3 00 T 500 7 6 00 OK l Tip You can also open the Set Time dialog to select a start time by making sure no event is selected and then writing a number on the number side of the Graffiti writing area 4 Tap the time columns on the right side of the Set Time dialog to set the Start Time Start Time Tap to scroll to highlighted earlier hours Set Time Tap to change hours Tap to change minutes Tap to scroll to later hours 5 Tap the End Time box and then tap the time columns to set the End Time 6 Tap OK 7 Tap a blank area of the screen to deselect the event A vertical line appears next to the time indicating the duration of the event Chapter 4 Page 77 To schedule an event for another day 1 Select the date you want for the event by doing one of the following m Tap the day of the week that you want in the date bar at the top of the screen If necessary tap the Previous week or Next week scroll arrows to move to another week Previous Next week i eee Jul 24 02 KIBDG GED _ _ Tap to select a day of the current week Tip You can also use the scroll button on the front panel of your handheld computer to move forward or backward one day at a time m T
109. events and untimed events Previous next month Dashed line indicates continuous event Dots on right side indicate events Dots below date indicate untimed events Month View button You can control the dots and lines that appear in the Month View See Options menu later in this chapter Tips for using Month View Keep the following points in mind m Tap a day in the Month View to display that day in the Day View m Tap thescroll arrows in the upper right corner to move forward or backward a month Tap Go to to open the date selector and select a different month Use the scroll button on the front panel of your handheld computer to move between months Press the upper half of the button to display the previous month the lower half to display the next month Chapter 4 Page 85 Date Book menus preferences and display options Date Book menus are shown here for your reference and Date Book features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands Record menu EEZ Edit Options Beam Event Options menu Options Font s F Preferences R Display Options Y Phone Lookup L About Date Book Page 86 Using Your Basic Applications Display Options Allows you to change Date Book s appearance and which events display Display Options Li Day View M Show Time Bars Comp
110. ext string that appears in the title bar of the dialog box containing the prompt string End Identifies the last line in the login script 4 Repeat steps 2 and 3 until the login script is complete 5 Tap OK command set queryDNS The set queryDNS command is available only when you create a login script on your personal computer The command enables your script to turn off the Query DNS option in the Details dialog box of Network Preferences It works in conjunction with the set primaryDNS and set secondaryDNS commands By default the Query DNS option is on This is the syntax for your login script set queryDNS true Chapter 7 Page 193 This is the syntax to turn the option off in your script set queryDNS false Deleting a service template There is only one way to delete a service template use the Delete command from the Service menu To delete a service template 1 Tap the Service pick list 2 Tap the service template you want to delete 3 Tap the Menu icon 4 5 Tap OK Tap Service and then tap Delete Page 194 Setting Preferences for Your Handheld Computer Network preferences menu commands The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates TCP IP application menus are show here for your reference See Using menus in Chapter 1 for more information about choosing menu commands Service menu E Edi
111. ftware program s Using any part of the software indicates that you accept the terms of these agreements Palm Desktop Software Palm Desktop software is supplied on a CD ROM disc If you do not have access to a CD ROM drive for your computer you may download the Palm Desktop software from http www trgpro com 000801 Page ii Contents Contents About This Book Chapter 1 Introduction to Your TRGpro Handheld Computer 3 Getting to know your handheld computel cccccsceeeeeseseeeens 3 What is a TRGpro handheld computer cccce seein 3 System TEQUIFEMENES evire seii enean arerin enee Eeen E E EE 4 Upgrade inforMatior sssissnisin ioiii iaiia 4 TRGPrO COMPONENHS ce ccccseeeesesesesenseseecsceeeceeseseseeeeseeenseesesseneeeseee 5 Installing the batteries iersinii enra eiei 9 Tapping andsty Pin ec ice cvsebease cous sesvocedvererebvia E E EE 10 Tap with the stylus to get things COME ccccceeeeeteseeeeeeneees 10 Elements of the handheld computer interface ccccceeee 11 Opening applications 0 0 cece ee ceeeeeeeeeteseseneneteneeeeees 12 USNE MENUS enssins iiae conse se devsees usb Te shone eee stste ds 13 Three ways to enter data ccccccceeseeee cesses sssseenesessseseees 15 Customizing your handheld computtet ccccceeeeseeeseseenees 19 Palm Desktop software ccccecee cs ceseeeeesssseseseeseeseseseseneneseees 20 Connecting the cradle ieran pe p 22 Using your handheld compu
112. g 107 for Expense items 106 Current date 20 224 Current time 12 displaying in Date Book 83 setting 19 Custom currencies and symbols 107 Custom fields in Address Book 93 Customizing See Preferences Page 244 Index Cutting text 58 Cycling through views 52 53 54 55 D Data entry See Entering data Date Book adding Address Book data to records 69 70 alarm 80 archive files dba 36 changing event time 80 changing event to untimed 79 conduit for synchronizing 146 conflicting events 84 continuous events 81 82 creating records 57 76 80 Day view 82 deleting records 59 display options 87 end time for Day view 88 fonts 75 menus 86 201 Month view 85 notes for records 74 opening 52 overview 52 private records 74 purging records 60 repeating events 59 81 82 scheduling events 76 80 selecting dates 78 start time for Day view 88 Sunday or Monday to start week 169 switching views 82 untimed events 76 79 Week view 83 169 225 Dates Expense item 105 setting current 20 224 showing in Mail list 132 To Do List record due 96 Day Date Book view 76 87 DBA Date Book archive file 36 categories 63 currency in Expense 113 settings See Preferences Deleted data saving in archive files 59 e mail recovering 130 Deleting applications 42 45 Desktop software 45 e mail 130 Graffiti characters 27 passwords 48 records 59 service templates 194 text 58 See also Purging records Delivering e mail 124 127 Desktop E
113. g a HotSync operation via a network cccee 152 Connecting to your company s dial in Servel ccceeeeeees 152 Conducting a HotSync operation via infrared communication 154 Preparing your personal computer for infrared communication ceecccceeecesesssesecssessssessssseesesees 155 Configuring HotSync Manager for infrared communication 158 Performing an IR HotSync operation senses 158 Contents Page v Returning to cradle HotSync operations cccecseeseeeteeees 159 Frequently asked questions about IR HotSync operations 160 Using File Links wih sad asian n r a a R dees oh 161 Creating user profile sis cccscesdicisssedesstes iieiaei eias 162 Chapter 7 Setting Preferences for Your Handheld Computer 0 165 Viewing preferenCESo ionii raes risie ea RTE ARE 165 Buttons preferences sunis a a ioia 166 Pen preferences sinisin e ae rae saii Da pariat 166 HotSync buttons preferences ss sesssessssrtsrsssrissssertissserstsrsseste 168 Digitizer preferences ssni Dupa p a eai ares 168 Formats preferes iskinet 169 Country defaultirspnra no aeiia e EE Ea Ei 169 Time date week start and numbers formats c ccsceees 169 General preferences iin iiie i a ae eE a 170 Aito off delay issons ea a aa 170 System alarm and game soundS ses ssssssssssssesttsrtesstsrtstss trte 171 Owner preferences zanati ende ian aa ERNE 172 ShortCuts Preferences rosii eari aE En onre EEEIEE SREE
114. ght m Press and hold the power button for about two seconds The backlight also turns off automatically after a period of inactivity with the Auto off feature See General preferences in Chapter 7 for more information Page 6 Introduction to Your TRGpro Handheld Computer Protective flip cover The cover protects the TRGpro handheld computer screen when it is not in use and helps reduce glare while you use your handheld computer You can open the cover so that it is at an angle open it fully or remove it altogether by pulling the cover out of the holes on the sides of the handheld computer To reattach the cover reinsert the pegs in the holes Chapter 1 Page 7 Locating back panel components Reset button Contrast control Battery door CompactFlash expansion slot door Serial COM port door Stylus Slides in and out of the slot in the back panel of the handheld computer To use the stylus remove it from the slot and hold it as you would a pen or pencil CompactFlash Covers the CompactFlash expansion slot See the expansion slot discussion on CompactFlash devices in Chapter 8 door for more information IR port Uses infrared technology to transmit data to and receive data from other Palm Computing platform devices See Beaming information in Chapter 5 for more information Reset button Under normal use you should not have to use the reset button See Appendix A for information
115. hapter 7 for more information Chapter 5 Page 141 m You can use the Graffiti Command stroke B to beam the current entry Page 142 Communicating Using Your Handheld Computer Chapter 6 Advanced HotSync Operations HotSync technology enables you to synchronize data between one or more TRGpro handheld computers and Palm Desktop software or another PIM such as Microsoft Outlook To synchronize data you must connect your handheld computer and Palm Desktop software either directly by placing your unit in the cradle attached to your personal computer or indirectly with a modem or network This chapter describes how to select HotSync options and perform a HotSync operation via a modem or network See Exchanging and updating data HotSync operations in Chapter 4 for information about performing your first and subsequent local HotSync operations Selecting HotSync setup options You can choose when you want HotSync Manager to run If necessary you can adjust the local and modem HotSync settings as well To set the HotSync options 1 Click the HotSync Manager icon in the Windows system tray 2 Choose Setup General Locel Modem Network i HotSync Manager C Available only when the Palm Desktop is running C Manual you start the HotSync Manager yourself 3 Click the General tab and select one of the following options Chapter 6 Page 143 Always available Adds HotSync Manager to the
116. has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help The use of shielded I O cables is required when connecting this equipment to any and all optional peripheral or host devices Failure to do so may violate FCC rules Caution Changes or modifications not covered in this manual must be approved in writing by the manufacturer s Regulatory Engineering Department Changes or modifications made without written approval may void the user s authority to opera
117. he Volume icon at the top of the screen 5 15anBL_ Ig w Main A Volume Se Slider Control 3 Drag the Slider Control button towards the top of the screen to increase the volume level or towards the bottom to decrease the volume level 4 Tap the Mute checkbox if you wish to make the handheld computer silent Palm Desktop software Palm Desktop software includes the same main applications as your Page 20 Introduction to Your TRGpro Handheld Computer TRGpro handheld computer Address Book Date Book To Do List Memo Pad Expense and desktop e mail connectivity You can use the HotSync feature of this software to back up and exchange data between your personal computer and handheld computer Itis a good idea to back up your data in case something happens to the data on your handheld computer Changes you make on your handheld computer or Palm Desktop software appear in both places after you synchronize With Palm Desktop software you can do the following m Work with your handheld computer applications on your computer Palm Desktop software duplicates the Date Book Address Book To Do List and Memo Pad applications on your handheld computer so you can view enter and modify any data stored on your handheld computer m Backup the data stored on your handheld computer with HotSync technology and synchronize the data on your Palm Desktop software Synchronization is a one step procedure that ensures your
118. he full screen pen stroke By default the full screen pen stroke activates Graffiti Help Page 166 Setting Preferences for Your Handheld Computer Graffiti JILIN ON V O gt SUV A vw Drag to top of screen To change the Pen preferences 1 Tap Pen Select a feature you can access by dragging your pen from the writing area to the top of the screen 2 Tap the pick list and select one of the following settings for the full screen pen stroke Backlight Turns on the backlight of your handheld computer Keyboard Opens the onscreen keyboard for entering text characters Graffiti Help Opens a series of screens that show the complete Graffiti character set Turn Off amp Lock Turns off and locks the handheld computer You must assign a password to lock the handheld computer When locked you need to enter the password to use your handheld computer Chapter 7 Page 167 Beam Data Beams the current record to another handheld computer 3 Tap OK HotSync buttons preferences The Buttons Preferences screen also enables you to associate different applications with the HotSync button on the cradle and the HotSync button on the optional Palm Modem accessory Any changes that you make in the HotSync Buttons dialog box become effective immediately you do not have to change to a different screen or application To change the HotSync buttons preferences 1 Tap HotSync 2 Tap the pic
119. he start date of this new event is the day on which the setting is changed Past occurrences prior to the day of the change are not changed m If you apply a change to a single occurrence of a repeating event e g time that occurrence no longer shows the Repeat icon W Changing the Date Book view In addition to displaying the time list for a specific day you can also display a whole week or month You can also display the current time To cycle through Day Week and Month views m Press the Date Book application button repeatedly to display the next view Page 82 Using Your Basic Applications To display the current time m Tap the date in the date bar to display the current time After a few seconds the date reappears Current time displays 5 03 pm MISO G GEC Working in Week View Week View shows the calendar of your events for an entire week This view lets you quickly review your appointments and available time slots In addition the graphical display helps you spot overlaps and conflicts in your schedule To display the Week View 1 Tap the Week View button 2 Tap the navigation controls to move forward or backward a week at a time or to display details of an event Note The Week View also shows untimed events and events that are before and after the range of times shown Previous Next week week i Tap for that day Bar indicates earlier event Dot indicates untimed event
120. ic functionality of your TRGpro handheld computer you can use the rest of this handbook as a reference for maintaining your handheld computer and as a source of information if you encounter any problems About This Book Page 1 Page 2 Chapter 1 Introduction to Your TRGpro Handheld Computer This chapter introduces some of the basic concepts of your handheld computer including its physical buttons and controls It explains how to use your handheld computer for the first time and how to use HotSync technology and Palm Desktop software Getting to know your handheld computer What is a TRGpro handheld computer With your TRGpro handheld computer you will no longer have trouble getting to meetings and appointments on time remembering people s names and personal details or keeping track of all the items on your to do list The handheld computer can help you improve your track record in all these areas both at work and at home You can enter all your schedule details in Date Book so you can view them by the day week or month you can even set an alarm to remind you of important meetings Keep all your contact names addresses phone numbers and other details in Address Book so you can find them as soon as you need them Add your tasks to your To Do List prioritize them so you don t overlook them and assign them a due date To make sure you don t lose any of this important information you can synchronize
121. ield and enter an address Adding a signature to your e mail item A signature consists of information about yourself that is appended to your e mail item as its closing For example a signature can contain your name address phone and fax numbers and any other text you want to include By defining such information as a signature you save yourself the trouble of having to enter it every time you create an e mail item Adding a signature to your message is a two part process First you create your signature Then you select the Signature option To create a signature 1 Tap the Menu icon 2 Tap Options and then tap Preferences 3 Tap the Signature text field and enter the text of your signature Preferences Li amp Confirm deleted message Signature text Add signature text here 4 Tap OK Page 126 Communicating Using Your Handheld Computer To add a signature to your e mail item 1 In the New Message screen tap Details 2 Tap the Signature check box to select it and add your signature to the e mail item Note The check box stays selected so all subsequent e mail items you create will also contain your signature until you deselect the Signature option 3 Tap OK Note The signature does not display in your e mail item only your recipient sees the signature Requesting confirmations To receive a confirmation when your e mail item is read 1 In the New Message screen tap Details 2
122. ieoRiaishbssecsste havent a ia shoes 57 Creating records eis siihintide nid aiden energised ania 57 Editing records ssena e e ES 57 Deleting record Sivienn e iii eaaa reai a aaa RE A 59 Purging recordsiin pin a E a 60 Exchanging and updating data HotSync operations 60 Categorizing Tecords ssns ronie Ae a i 63 Finding records sissie ninin n aee E Arara 67 Sorting lists Of TECOS piniis iea 71 Making records priv te s sissioni iiaii 72 Attaching notesie andassine ae a aaia E 74 Choosing fontso ena e ea LAE rE EAA ia aay 75 Application specific tasks 0 0 cece cess ssssssseesseesesesensnesesesesens 76 Date Book i oisig2he 6 hs casecaisiass Souths aais Sewevaih sstkeedeeetss escedshig tes Deed ares 76 Address BOOK ieena coh ces ives cock bes ods E das bs RN eee 89 TODO TAS Bisisssscccstecseccases ca seeisesd cc classsich ictal te ee stv Eades 94 Page iv Memo Pad 99 Calculator 102 Expense 104 Chapter 5 Communicating Using Your Handheld Computer ssec 115 Managing desktop e mail away from your desk 115 Setting up Mail on the desktop cccccccsesseseeneteeseeeeseseeeeeenes 116 Synchronizing Mail with your e mail application 0 118 Opening the Mail application on your handheld computer 118 Viewing e mail items iesene ee o e Ea E EES 118 Creating e mail temses naii i a 120 Looking up an address vicscsccvssisesseiscneseesineteeesessiecunesbiee seein 123 Adding details to e mail item
123. in applications to allow you to access a memory card in the CF expansion slot m CFpro m CFBackup Page 198 CompactFlash CFpro and CFBackup Inserting and Removing Memory Cards Inserting a CF memory card 1 Remove the CF card expansion slot door by pressing onto the fingernail recess and sliding the door from the unit 2 Begin the process of sliding the memory card into the unit Grip the card by its bottom edge i e the edge opposite the connector side 3 The grooved sides of the card will only allow it to be inserted into the slot one way Place the card onto the rails of the slot and attempt to slide it into the unit If the card does not slide flip the card around making sure the connector side is still facing into the slot 4 Slide the memory card all the way into the slot until it fully mates with the connector 5 Replace the card expansion slot door by positioning the two tabs in the slot groove and pressing onto the fingernail recess to push the door locked Removing a CF Memory Card 1 Make sure the handheld computer is not currently copying information from the CF memory card 2 Remove the CF card expansion slot door by pressing onto the Chapter 8 Page 199 fingernail recess and pulling the door off 3 Press your thumb against the outer edge of the CF memory card and slowly draw the card from the slot 4 Replace the card expansion slot door by positioning the two tabs in the sl
124. ings See Creating special filters later in this chapter During synchronization only unread e mail items download to your handheld computer from your desktop e mail Inbox and all items in your handheld computer Outbox are sent to your desktop e mail application The All setting does not mean that all information included in each e mail item downloads to your handheld computer Truncation settings explained in a following section for long e mail items still apply Also Mail never downloads any attachments to your handheld computer The e mail item and any text information appear but the attachment is left in your desktop e mail application Filter continue to the next section Creating special filters You can create special filters to control the type of e mail items that download to your handheld computer during synchronization Special filters work on the premise of ignoring or retrieving items that contain specific information in their header fields To create a special filter you must decide whether you want to ignore or retrieve certain e mail items Then based on that decision you must tell your handheld computer what it needs to look for in the To From and Subj fields to single out those e mail items Page 134 Communicating Using Your Handheld Computer To access the special filter settings m Tap the Filter box in the HotSync Options dialog box HotSync Options Li HotSync Options i
125. ion 1 Tap the Applications icon O 2 Tap the HotSync icon 3 Tap Modem 4 GOSIA o Modem D w Palm Modem US Canada 5 Tap the Enter Phone field Note If you plan to connect to your company s dial in server network modem instead of connecting to a computer modem see Conducting a HotSync operation via a network later in this chapter 6 Enter the telephone number to access the modem connected to your personal computer Phone Setup Li 7 If needed enter a dial prefix such as 9 to access an outside line and then tap the Dial Prefix check box 7 Tip You can enter a comma in the field to introduce a pause in the dialing sequence 8 Ifthe phone line you re using for the handheld computer has Call Waiting select the Disable call waiting check box to avoid an Page 150 Advanced HotSync Operations interruption during the modem HotSync operation 9 If you want to use a calling card to place the call select the check box and enter the calling card number 10 Tap OK 11 Tap the Prefs icon 12 Tap the pick list in the upper right corner of the screen 13 Tap Connection See Chapter 7 for additional information on Connection preferences See Chapter 8 for a discussion on CompactFlash modems Selecting the conduits for a modem HotSync operation The Conduit Setup dialog box on your handheld computer enables you to define which files and or applications sy
126. ion that appears in this list to a record To use Phone Lookup 1 Display the record in which you want to insert a phone number The record can be in Date Book To Do List or Memo Pad 2 Tap the Menu icon 3 Tap Options and then tap Phone Lookup 4 Begin to spell the last name of the name you want to find The list scrolls to the first record in the list that starts with the first letter you enter Continue to spell the name you re looking for or when you see the name tap it Phone Number Lookup Abrams Liz 650 454 6121 Adams Ben 408 772 1900 Beckman Rachel 510 532 0746 Bertolli Marcus 213 422 1363 Bruce Jeremy 408 459 1279 Butler Richard 516 626 1424 Cain Cath 650 235 6222 1 Carpenter Joan 5da Carter Melanie 212 395 6277 W Chu Byron 213 343 9801 W Conner Sandy 301 933 6833 Look Up car Chapter 4 Page 69 5 Tap Add The name you selected along with the other information associated with it is pasted into the record you selected in step 1 Phone Lookup tips Write the Graffiti Command stroke L to activate the Phone Lookup feature You can also activate it in the following circumstances m While entering text For example to insert the full name and phone number for someone with the last name Williams write the Graffiti characters for Wi and then the Phone Lookup Command stroke L Assuming you have only one Address Book record that begins with
127. is longer All products or parts that are replaced be come the property of TRG Products This warranty does not cover products sold AS IS or WITH ALL FAULTS SOFTWARE TRG Products warrants to Customer that the software will perform in substantial conformance to their program specifications for a period of ninety 90 days from the date of original purchase from TRG Products or its authorized reseller TRG Products warrants the media containing software against failure during the warranty period No updates are provided TRG Products does not provide any warranty for Adobe Acrobat Reader or any other third party applications software that is li censed to Customer by the third party TRG Products sole obligation with respect to this express warranty shall be at TRG Products discretion to refund the purchase price paid by Customer for any defective software product or to replace any defective media TRG Products makes no warranty or representation that the software prod ucts will meet Customer s requirements or will work in combination with any hardware or ap plications software products provided by third parties that the operation of the soft ware products will be uninterrupted or error free or that all defects in the software products will be corrected OBTAINING WARRANTY SERVICE Customer must contact TRG Products within the applicable warranty period to obtain warranty service authorization Dated proof of original purchase from TRG
128. is no particular start or end time you can easily change it to an untimed event Tap the time of the event in the Date Book screen tap No Time and then tap OK Chapter 4 Page 79 Rescheduling an event You can easily make changes to your schedule with your handheld computer To reschedule an event Tap the event you want to reschedule Tap Details 1 2 3 To change the time tap the Time box and select a new time 4 To change the date tap the Date box and select a new date 5 Tap OK Setting an alarm for an event The Alarm setting enables you to set an audible alarm for events in your Date Book You can set an alarm to sound minutes hours or days before an event The default Alarm setting is 5 minutes before the time of the event but you can change this to any number of minutes hours or days When you set an alarm this icon appears to the far right of the event with the alarm When the alarm tone sounds a reminder message also appears onscreen To set an alarm for an event 1 Tap the event to which you want to assign an alarm 2 Tap Details 3 Tap the Alarm check box to select it The default setting 5 Minutes appears 4 Tap the pick list to select Minutes Hours or Days 5 Select the 5 and enter any number from 0 to 99 inclusive as the number of time units Enter number of time units here i Tap here to Private O select unit of time Page 80 Using Your Basic Applications
129. items you last viewed oL B 2 Q o ooo To Do List button Note Press the To Do List application button repeatedly to cycle through the categories in which you have items Page 54 Using Your Basic Applications Memo Pad Memo Pad provides a place to take notes that are not associated with records in Date Book Address Book or To Do List In Memo Pad you can do the following m Take notes or write any kind of message on your handheld computer m Drag and drop memos into popular personal computer applications like Microsoft Word when you synchronize using Palm Desktop software and HotSync technology m Assign memos to categories so that you can organize and view them in logical groups m Write down phone numbers and other types of information Later you can copy and paste this information to other applications To open Memo Pad m Press the Memo Pad application button on the front panel of your handheld computer Memo Pad opens to display the last Memo Pad screen that you viewed Be A JQ oono Memo Pad button Note Press the Memo Pad application button repeatedly to cycle through the categories in which you have memos Calculator am Calculator enables you to perform addition subtraction aF multiplication and division In Calculator you can do the following m Perform basic calculations m Store and retrieve values Chapter 4 Page 55 Display the last series of calculations
130. k list next to the button you want to assign HotSync Buttons Customize the HotSync Button on the cradle or optional handheld modem Tap arrow to show pick list y HotSync Cradle GI w HotSync Modem 3 Tap the application that you want to assign to each button The default setting for each button is the HotSync setting which means the cradle and optional Palm Modem accessory perform their normal HotSync functions 4 Tap OK Digitizer preferences The Digitizer Preferences screen opens the digitizer calibration screen This is the same screen that appears when you start your handheld computer for the first time You can recalibrate your screen after a hard reset or if your digitizer drifts Page 168 Setting Preferences for Your Handheld Computer Formats preferences Use the Formats Preferences screen to set the country default and the display format of the dates times and numbers on your handheld computer Country default The country default sets date time week start day and number conventions based on geographic regions where you might use your handheld computer For example in the United Kingdom time often is expressed using a 24 hour clock In the United States time is expressed using a 12 hour clock with an AM or PM suffix All your handheld computer applications use the Country default settings You can however customize your own preferences See the Time date week start and num
131. l Panel 3 Double click Infrared 4 5 In the Windows taskbar click Start Click the Options tab Select Enable infrared communication Y Infrared Monitor 1 x Status Preferences Identification M Enable infrared communication on come z Providing application support on COM4 and LPT3 F Search for and provide status for devices in range Search every seconds I Enable software install for Plug and Play devices in range F Limit connection speed to Restore Defaults Corco The COM port displayed in the drop down box is the same port to which your infrared device is attached It should be different from any port that is used by the HotSync Manager Make a note of which port is listed as providing application support You need this information to configure the HotSync Manager for infrared communication This port COM4 in this example is the simulated port the channel through which the actual infrared communication takes place between your personal computer and your hand held computer Deselect any other check boxes in the Options tab Click Apply and OK Chapter 6 Page 157 Configuring HotSync Manager for infrared communication Next you need to go to the HotSync Manager and specify the simulated port used for infrared communication 1 Click the HotSync Manager icon in the Windows system tray 2 Make sure Local is checked on the menu 3 Choose Setup
132. l letters Graffiti writing 29 Caring for the organizer 215 Categories application 39 40 assigning records to 63 64 beaming 141 creating 65 default 63 displaying 64 92 224 folders for e mail 131 merging 66 renaming 65 using in Applications Launcher 40 cc Mail 116 CF memory card 197 198 CF modem card 209 CFPro 201 Chain calculations 102 Characters Graffiti 25 Check boxes 11 Clearing Calculator entries 102 COM port See Serial port COM ports 156 157 Combining categories 66 Comma delimited files importing data from 36 Command buttons 11 Command equivalents Graffiti writing 14 CompactFlash 197 Compressing Day view 87 Conduits for connecting to PIMs 24 for modem HotSync operations 151 for synchronizing applications 226 146 147 219 Confirming e mail 127 Conflicting events 84 Connecting service templates 186 to server or ISP 186 Connection Preferences screen 175 Connections configurations 175 176 Continuous events deleting from Date Book 59 scheduling 81 Contrast Control 8 Copying text 58 Country default setting 169 Cover 7 Cradle connecting to computer 9 for local HotSync operations 61 Cradle HotSync operations 159 Creating Address Book entries 89 90 categories 39 40 65 currency symbols 107 custom fields in Address Book 93 Date Book events 76 e mail 120 122 Expense items 104 expense reports in Excel 109 112 memos 99 notes for records 74 records 57 To Do List items 94 Currency default 113 definin
133. le or indirectly with a modem or network See Chapter 6 for information about performing HotSync operations via a modem or network Performing a HotSync operation for the first time The first time you synchronize your data you need to enter user information on both the handheld computer and Palm Desktop software After you enter this information and synchronize the HotSync Manager recognizes your handheld computer and doesn t ask for this information again If you are a System Administrator preparing several handheld computers for a group of users you may want to create a user profile See Creating a user profile in Chapter 6 before performing the following steps Important You must perform your first HotSync operation with a local direct connection rather than using a modem The following steps assume that you have already installed the Palm Desktop software If you have not installed this software see Installing Palm Desktop software in Chapter 1 for instructions To perform a local HotSync operation 1 Insert your handheld computer into the cradle Chapter 4 Page 61 Tip The bottom edge of the handheld computer should align smoothly with the cradle when it is inserted properly 2 If the HotSync Manager is not running start it On the Windows desktop click Start and then choose Programs Navigate to the Palm Desktop software program group and choose HotSync Manager Alternatively you can start the
134. lm Desktop software on your personal computer and that you did not set up Mail during the installation If you have not yet installed the Palm Desktop software the installation procedure prompts you to set up Mail as part of the Palm Desktop software installation To set up Mail 1 Click Start in the Windows taskbar 2 Highlight Programs highlight Palm Desktop software and then click Mail Setup to begin setup 3 Follow the instructions onscreen to set up your handheld computer for use with your desktop E Mail application Page 116 Communicating Using Your Handheld Computer To select HotSync options 1 Click the HotSync icon in the Windows system tray bottom right corner of the taskbar 2 Choose Custom Tip You can also choose Custom from the HotSync menu in Palm Desktop software 3 Select Mail in the list box 4 Click Change Change HotSync Action oe Cancel Q a C Desktop overwrites handheld Help O28 C Do Nothing F SetAs Default Your Mail is currently set up with the following configuration Mail Setup Mail System Lotus cc Mail 7 0 User Name midyne spear Post Office c lotus ccmail mailbox0 5 Click one of the following settings Synchronize Synchronizes the mail on your handheld the files computer and your desktop E Mail application Desktop Replaces the mail on your handheld computer overwrites with the mail in your desktop E Mail handheld application You should use this o
135. ly Next Field Address Book only Open Address Record Address Book only pa Graffiti ShortCuts Graffiti ShortCuts make entering commonly used words or phrases quick and easy ShortCuts are similar to the Glossary or Autotext features of some word processors Graffiti writing comes with several predefined ShortCuts and you can also create your own Each ShortCut can represent up to 45 characters For example you might create a ShortCut for your name or for the header of a memo See Short Cuts preferences in Chapter 7 to learn about creating your own ShortCuts To use a ShortCut draw the ShortCut stroke followed by the ShortCut characters When you draw the ShortCut stroke the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode ShortCut x Chapter 2 Page 33 Your handheld computer includes the following predefined Graffiti ShortCuts Entry ShortCut Date stamp ds Time stamp ts Date time stamp dts Meeting me Breakfast br Lunch lu Dinner di Page 34 Entering Data in Your Handheld Computer Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld computer Note that you cannot enter Graffiti characters while using the onscreen keyboard To use the onscreen keyboard 1 Open any application such as Memo Pad 2 Tap any record or tap New 3 Tap
136. m 4000 characters 6000 characters 8000 characters Tap Truncate 2 Tap to select the truncation setting you want Tip If you select the maximum setting messages can be 8 000 characters longer messages are truncated If you select a lower value you ll have more room for e mail items Page 138 Communicating Using Your Handheld Computer 3 Tap OK Mail menus Mail menus are shown here for your reference and Mail features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands Message menus The Message menu varies depending on whether you are viewing an e mail item creating an e mail item or viewing the Message List Message KYST New s N Purge Deleted E ieee Edit Options Save Draft WwW ieee Edit Options Purge Deleted E New N File PA Purge Deleted E Message List New Message View Message Options menus The Options menu varies depending on whether you are creating or editing an e mail item Options Font F Preferences R HotSync Options H About Mail Options Il Font F Preferences R HotSync Options H Look Up L About Mail Message List New Message About Mail Shows version information for Mail Chapter 5 Page 139 Beaming information Your handheld computer is equipped with an IR infrared port that
137. m Check that the correct conduit is active Make sure you are not running another program such as America Online CompuServe or WinFax that uses the serial port you selected in the Setup dialog box Reinstall the Palm Desktop software Page 226 Frequently Asked Questions I tried to do a local HotSync operation but it did not complete successfully Try each of these in turn Make sure HotSync Manager is running If HotSync Manager is running exit and restart it Make sure you selected Local from the HotSync Manager menu or the Palm Desktop software menu Check the cable connection between the cradle and the serial port on your computer Make sure you selected the correct serial port on the Local tab in the Setup dialog It should be set to the port where you connected the cradle Try a lower baud rate setting on the Local tab in the Setup dialog Make sure you are not running another program such as America Online CompuServe or WinFax that uses the serial port you selected in the Setup dialog box Read the HotSync Log for the user account for which you are performing a HotSync operation Make sure your handheld computer is seated in the cradle correctly Make sure the gold plated connectors on the cradle and your handheld computer are clean Use a pencil eraser to clean them Appendix B Page 227 I tried to do a modem HotSync operation but it did not complete successfully
138. m Hide records that you mark as private You can hide private records with or without a password Without a password private records are hidden until you set the Security application to show them With a password you must enter the password to view the private entries See Making records private in Chapter 4 for information on making records private Assigning a password You can assign a password to protect your private records and to lock your handheld computer To assign a password 1 Tap the Applications icon O 2 Tap the Security icon 3 Tap the Password box 4 Enter a password Password Enter a password If you assign a password you must enter it to show private records Password Features Forgotten Password OK Cancel Turn Off amp Lock Device ot cance 5 Tap OK 6 Enter the same password a second time and tap OK Chapter 3 Page 47 Changing or deleting a password Once you define a password for your handheld computer you can change or delete it at any time You must enter the current password before you can change or delete it To change or delete your password 1 Tap the Password box 2 Enter the current password Tap here Private Records Password Password Enter your current password Password Features Forgotten Password Turn Off amp Lock Device 3 Tap OK 4 Do one of the following To change the password en
139. mands from the Network Preferences screen or by using a third party application Selecting a service Use the Service setting to select the service template for your Internet Service Provider or a dial in server Service templates are a set of ISP and dial in server configuration settings that you can create save and reuse Page 180 Setting Preferences for Your Handheld Computer To select a service 1 Tap the Service pick list EER WY Network w Service Un User Name Password Connection w Current Tap here to display a list of service templates 2 Tap the predefined service template you want to use Entering a user name The User Name setting identifies the name you use when you log into your Internet Service Provider or your dial in server Although this field can contain multiple lines of text only two lines appear onscreen To enter a user name 1 Tap the User Name field 2 Enter your user name Preferences w Network Enter your user Note Most dial in servers do not accept spaces in the user name name here Chapter 7 Page 181 Entering a password The Password box identifies the password you use to log into your server or ISP Your entry in this field determines whether your handheld computer prompts you to enter a password each time you log into your network m Ifyou do not enter a password your handheld computer displays the word Prompt in this field and asks
140. move text Undo restores the text you removed Undo also reverses deletions done by using backspace Cut Removes the selected text and stores it temporarily in the memory of your handheld computer You can paste the text you cut into another area of the current application or into a different application Copy Copies the selected text and stores it temporarily in the memory of your handheld computer You can paste the text that you copy into another area of the current application or into a different application Paste Inserts the text that you cut or copied at the selected point in a record The text you paste replaces any selected text If you did not previously cut or copy text Paste does nothing Select All Selects all of the text in the current record or screen This enables you to cut or copy all of the text and paste it elsewhere Page 58 Using Your Basic Applications Keyboard Opens the onscreen keyboard When you finish with the onscreen keyboard tap Done Graffiti Help Opens screens that show all the Graffiti character strokes Use this command anytime you forget a stroke for a character Deleting records To delete a record in any of the basic applications 1 2 3 4 Select the record you want to delete Tap the Menu icon Tap Record and then tap the Delete command Date Book Delete Event Address Book Delete Address To Do List Delete Item Memo Pad Delete Memo Expense Delete Item A
141. n Thursday Tapto edit item o 3 Tap Edit 4 Enter your changes then either save the e mail item again as a draft or tap Send to move the item to your Outbox folder Filing e mail Your handheld computer can store e mail you receive or create in the Filed folder The contents of this folder do not automatically synchronize with your desktop E Mail application during a HotSync operation Your handheld computer however stores a backup copy of the Filed folder on your personal computer s hard disk To file e mail 1 Open an e mail item 2 Tap the Menu icon 3 Tap Message and then tap File 4 Tap No to save the e mail item and move it to the Filed folder or tap Yes to file the item and keep a copy in the Inbox Chapter 5 Page 129 To remove e mail from the Filed folder 1 In the Message List tap Filed from the pick list in the upper right corner 2 Tap the e mail item you want to restore 3 Tap Edit to display and modify the item Tip After you display and modify the e mail item you can send it save it as a draft or return it to the Filed folder Deleting e mail Your handheld computer stores deleted e mail in the Deleted folder until you perform the next HotSync operation If you delete an e mail item from the handheld computer it is also deleted from your desktop e mail application when you perform the next HotSync operation To delete e mail 1 Open the e mail item y
142. n the human readable code of the Software source code Except as provided below this License Agreement does not grant you any rights to patents copyrights trade secrets trademarks or any other rights in re spect to the Software The Software is licensed to be used on any TRG Products device provided that the Soft ware is used only in connection with TRG Products devices With respect to the Device Software you may use such Software only on one 1 TRG Products device Otherwise the Software and supporting documentation may be copied only as essential for backup or archive purposes in support of your use of the Software as permitted hereunder You must reproduce and include all copyright notices and any other proprietary rights no tices appearing on the Software on any copies that you make Notwithstanding any other provision of this License Agreement this License Agree ment shall not be deemed to apply to 3Com software Adobe Acrobat Reader soft ware or any other software licensed to you by third parties NO ASSIGNMENT NO REVERSE ENGINEERING You may transfer the Software and this License Agreement to another party if the other party agrees in writing to ac cept the terms and conditions of this License Agreement If you transfer the Software you must at the same time either transfer all copies of the Software as well as the sup porting documentation to the same party or destroy any such materials not transferred Except as
143. n to create a new configuration There are six possible kinds of connections Chapter 7 Page 175 Connection Network Preferences Examples CF to PC A connection between a CompactFlash serial card in your handheld computer and a E personal computer See Chapter 8 for information ete on CompactFlash devices CF to Modem A connection between a CompactFlash modem card in your handheld computer and a modem that is part of your personal computer Serial to PC A local HotSync connection the direct serial connection between your handheld computer and your personal computer Your handheld computer is connected by its serial port to the cradle and the cradle is attached by its cable to a serial COM port of your personal computer Serial to Modem A connection between a modem attached to the serial port of your handheld computer and a modem that is part of your dekstop computer or laptop IrCOMM to PC A connection between the IR port of your handheld computer and the infrared device of your desktop computer or laptop IrCOMM to Modem A connection between the IR port of your handheld computer and a modem The modem can be attached to a desktop computer or some other device containing an IR port Example A connection for remote IR HotSync operations You
144. nc Manager with 45 using with organizer 24 Plug in applications for login scripts 191 Port See Serial port Ports IR on handheld 154 serial on handheld 176 simulated for infrared communication 157 Power button 6 PPP 187 PRC application file extension 43 Preferences 19 Buttons 166 choosing 41 Digitizer 168 Formats 169 Index Page 249 General 170 HotSync buttons 168 Modem 175 Network 180 196 Owner 172 ShortCuts 173 Primary DNS 188 Printing expense reports from Excel 109 112 records from applications 22 Prioritizing To Do List records 94 98 Priority of delivery e mail 125 Private records displaying and creating 72 74 224 lost with forgotten password 49 See also Security Punctuation marks Graffiti writing 30 onscreen keyboard 35 Purging deleted e mail 131 records 60 See also Deleting Range of times in Day view 88 Reading e mail on organizer 118 Receipts recording in Expense 105 Records Address Book 89 beaming 141 choosing categories 63 creating 57 Date Book 76 defined 57 deleting 59 displaying a category of 64 editing 57 59 Expense 104 fonts 75 hiding private 47 72 lost 224 Memo Pad 99 notes for 74 number of 232 private 72 74 purging 60 sorting 71 72 To Do List 94 Recovering deleted e mail 130 filed mail 130 Removing applications 45 Desktop software 45 Renaming categories 65 Repeating events deleting from Date Book 59 scheduling 81 Replying
145. nces screen it will appear that you successfully logged into your network When you try to use an application or look up information however the connection fails If this occurs try adding a DNS number Ask your ISP or your System Administrator for the correct Primary and Secondary DNS IP numbers Page 196 Setting Preferences for Your Handheld Computer Chapter 8 CompactFlash CFpro and CFBackup CompactFlash CF Cards CompactFlash CF defines a class of small removable devices for mobile computers and electronic equipment CF cards first gained popularity as photographic storage devices for digital cameras CF cards quickly emerged as the standard for handheld computers as well The reasons for this rapid acceptance include m CF cards are Compact They are approximately the size of a matchbook and weigh about half an ounce m CF cards are designed with Flash technology which allows information to be stored without battery back up m CF cards are solid state producing a higher degree of reliability m CF memory cards provide the capability to easily transfer all types of information between a large variety of digital systems For example when fitted with an adapter CF cards are compatible with the PC Card PCMCIA standard This allows a CF memory card to be accessed as a standard Windows drive m CF cards include a wide range of peripherals including memory cards modems serial cards bar code readers a
146. nchronize during a modem HotSync operation You can use these settings to minimize the time required to synchronize data with a Palm Modem accessory To change the Conduit Setup for a modem HotSync operation 1 Tap the Applications icon O 2 Tap the HotSync icon 3 Tap the Menu icon 4 Tap Options and then tap Conduit Setup 5 Tap the check boxes to deselect the files and applications that you do not want to synchronize during a modem HotSync operation The default setting is to synchronize all files Conduit Setup Li Select the conduits to run during Modem HotSync Address Date Book Expense HardBall HotSync Note Applications that do not have a database such as games do not synchronize even if you select the item in the Conduit Setup dialog box Chapter 6 Page 151 6 Tap OK Performing a HotSync operation via a modem After you prepare your desktop laptop computer and your handheld computer and select your Conduit Setup options you are ready to perform a modem HotSync operation To perform a modem HotSync operation 1 Tap the Applications icon O 2 Tap the HotSync icon 3 Tap the Modem icon to dial the Palm Desktop modem and synchronize the applications 4 Wait for the HotSync operation to complete If you have any problems conducting a successful HotSync operation see Appendix B Conducting a HotSync operation via a network When you use the Network HotSync sof
147. nd wireless devices amp v CF wand bar code card Your handheld computer features a CompactFlash Type I expansion slot which can accept the original Type I 3 3 mm thick and the Type II 5 mm thick cards CompactFlash Type I and II cards give your handheld computer additional capabilities such as removable storage Chapter 8 Page 197 or a second communications port Recommended CF Cards In order to determine if a particular CompactFlash Type I or II card is compatible with your handheld computer s expansion slot see the compatibility list at http www trgpro com CF cards on the list will have the appropriate power level and applicable drivers available for download The list is updated on a regular basis to include the new CF cards being introduced into the market The web site also contains links to the manufacturers of the recommended CF cards TRGpro Examples The remainder of this chapter details two examples that demonstrate how CF cards can extend the capabilities of your TRGpro handheld computer m CF Memory Cards CFpro and CFBackup m CF Modem Cards CF Memory Cards CFpro and CFBackup CF memory cards provide a means of secondary storage for your TRGpro handheld computer Memory cards provide the capability to easily transfer digital information between your TRGpro handheld computer and your personal computer CompactFlash memory card Your handheld computer includes two built
148. ndor 106 F FCC Statement 241 Files linking to external 161 Filing e mail 129 Filters for e mail 134 138 Finding applications using Graffiti writing 13 e mail addresses 123 124 information in applications 67 71 phone numbers 69 70 using the Find application 68 Folders for e mail 131 Fonts 75 Formats preferences 169 Frozen organizer 223 G Games 44 171 General preferences alarm sounds 171 auto off delay 170 system sounds 171 Glossary See Graffiti ShortCuts Graffiti accented characters 32 alphabet 25 28 basic concepts 25 capital letters 29 Command stroke 15 defined 16 Giraffe game for practicing 44 how to write characters 26 menu commands 14 moving the cursor 33 numbers 29 online Help 59 166 problems using 224 punctuation marks 30 ShortCuts for entering data 33 173 174 symbols 31 tips 27 writing 25 34 writing area 5 26 Hard reset 218 Header information e mail 119 122 Page 246 Index Help Graffiti 59 online tips 15 Hiding records 72 High Priority e mail filter 137 HotSync buttons preferences 168 conduits for synchronizing applications 146 147 219 customizing 146 defined 60 first time operation 61 63 162 163 for managing desktop E Mail 117 118 HotSync Manager 61 linking to external files 161 local operation 62 144 227 Manager 156 158 modem operation 145 152 213 228 229 modem settings 149 network operation 152 operations using cradle 159 176 operations using IR port
149. ng numbers Writing numbers with Graffiti writing is similar to writing letters of the alphabet except that you make the character strokes on the right hand side numbers side of the Graffiti writing area Chapter 2 Page 29 Graffi ti numbers Writing punctuation marks Graffiti writing can create any punctuation symbol that you can enter from a standard keyboard All punctuation marks begin with a single tap on the Graffiti writing area When you make this tap you activate Punctuation Shift and a dot appears to show it is active The next stroke you make with the stylus creates a punctuation mark iA A Shift Note When Punctuation Shift is active you can make a symbol stroke anywhere in the Graffiti writing area the letters or numbers side Seer E eset 1 6 a 2 A 7 e 3 EE 4 2 9 d Page 30 Entering Data in Your Handheld Computer Symbol Stroke Symbol Stroke Period Dash Comma P Left Paren i C Apostrophe Right Paren i Question Slash we Exclamation Dollar Z Additional Graffiti punctuation amp lt gt onish eizh Ntl oe tab YE C SINN 7 N i Writing symbols and extended characters All symbols and extended characters begin with the stroke in the Graffiti writing area of your handh
150. nnection Configure your handheld computer for use with a communications device such as a modem Network Configure your handheld computer for use with a network Viewing preferences To open the Preferences screens 1 Tap the Applications icon O 2 Tap the Preferences icon 3 Tap the pick list in the upper right corner of the screen Chapter 7 Page 165 4 Select the Preferences screen you want to view Buttons preferences The Buttons Preferences screen enables you to associate different applications with the buttons on the front of the handheld computer For example if you find that you seldom use To Do List and often use Expense you can assign the To Do List button to start Expense Any changes you make in the Buttons Preferences screen become effective immediately you do not have to change to a different screen or application If you assign a different application to a button you can still access the original application using the Applications Launcher To change the Buttons preferences 1 Tap the pick list next to the button you want to re assign Preferences w Buttons Select an application to customize each button w Memo Pad Tap arrow to show pick list 2 Tap the application that you want to assign to the button Tip To restore all of the buttons to their factory settings tap Default Pen preferences The Buttons Preferences screen enables you to change the assignment of t
151. o extend the functionality of the built in script commands A plug in application is a standard PRC application that is installed on your handheld computer just like any other application After you install the plug in application on the handheld computer the new script commands can be used in a login script Plug in applications have the following characteristics m Written in C language Compiled into a device executable Called properly from a login script Able to return control to a login script after it terminates Created using a development environment that supports the Palm OS software such as Metrowerks Code Warrior For additional information on creating plug in applications send e mail to Palm Developer Support at devsupp palm com To create a login script 1 Tap Script 2 Tap the End pick list Chapter 7 Page 191 Login Script i w Send CR w Wait For Host Name w Send cS w Wait For w Send User ID w Send CR w Wait For Pas Send Password End 3 Tap the command you want from the Command list If the command requires additional information a field appears to the right of it for you to enter the information The following commands are available Wait For Send Send CR Send User ID Send Password Delay Tells your handheld computer to wait for specific characters from the TCP IP server before executing the next command Transmits specific characters to the TCP IP s
152. o select it 3 Tap OK Sorting the Message List You can sort e mail items by the date sent by sender or by subject Note High priority e mail items always appear first no matter how you sort the list To sort the Message List 1 In the Message List tap Show 2 Tap the Sort by pick list and select one of the following options Date Sender Subject Sorts e mail by date and displays the most recent e mail item at the top of the screen Sorts e mail by the sender s user name and displays items in ascending alphabetical order based on the first word of the From field Sorts e mail by the subject and displays items in ascending alphabetical order based on the first word of the Subj field Page 132 Communicating Using Your Handheld Computer 3 Tap OK HotSync options HotSync options enable you to manage your e mail more effectively by selecting which e mail items download when you synchronize your personal computer and your handheld computer You can define different settings for local and remote synchronization For example you may want to download all of your e mail during local synchronization and only urgent e mail during remote synchronization Once defined your handheld computer determines if synchronization is occurring locally or remotely and uses the appropriate settings for the HotSync operation To open the HotSync Options dialog box 1 Tap the Menu icon 2 Tap Options and then
153. oblems s ssssessssissesssssissessressessesienseseesses 223 Application problems panenan yae 224 HotSync problems ssisis sistens ieee i theses aots iniae 226 Beaming problems siorram ia ei 230 Password problems renens aa ie 231 Technical s ppotteesnesgeregsnniy na iea ea 232 Appendix C Non ASCII Characters for Login Scripts scssssseseeeeeees 233 LOTERI ACHR AEE EE EE E E E E E E EEA 233 Carriage return and line feed snsssssssssessessessessisstssnssesessesseesees 233 Literal characte annn a aa bask nowt oesastabesothisce 234 Warranty and Other Product Information TRG Products Limited Warranty ses sssssessessessisessesssesisesseeseesses 235 TRG Products End User Software License Agreement 238 FEC Statement rs ssceciesishcevectishvec es edia hussein oes 241 Canadian RFI Statement ccccccccccsessessecssessecssessecsscssseeceseesseeees 241 Contents Page vii Page viii About This Book Welcome to the TRGpro handheld computer This handbook is designed to help you get up and running quickly It describes all you need to know about how to use your handheld computer and the applications that come with it It walks you through Locating all the parts of your handheld computer Viewing and entering data Using your handheld computer with your personal computer Personalizing your handheld computer with your own preference settings After you become familiar with the bas
154. okes should be parallel to the sides of the Graffiti writing area m Press firmly Chapter 2 Page 27 The Graffiti alphabet 7 i 7 C ERI IOG E 2a OED O RR See S eee i 7 h i U E J She i F I L eR im mip Z ae 7 T See ee Page 28 Entering Data in Your Handheld Computer Writing capital letters You make capital letters with the same stroke shapes as the basic alphabet characters To make capital letters you must first shift to caps just as you press the Shift key on a keyboard and then write the character strokes Note Graffiti writing includes a feature that automatically capitalizes the first letter when you create a new sentence or a new record by tapping New or a blank line To draw the first letter of a word as a capital letter m Use the Caps Shift stroke Caps Shift Tip When Caps Shift is active an up arrow symbol appears in the lower right corner of the handheld computer screen If you accidentally activate Caps Shift backspace will cancel it t Caps Shift To enter only capital letters Caps Lock m Use the Caps Lock stroke re Tip When Caps Lock is active an underlined up arrow symbol appears in the lower right corner of the handheld computer screen To return to lowercase make the Caps Shift stroke Caps Lock Writi
155. om currency symbol only for a particular Expense item select the symbol in the Receipt Details dialog box associated with that item Show Options Show Options define the sort order and other settings that relate to your Expense items To open the Show Options dialog box 1 In the Expense List tap Show 2 Select any of the options 4 14 Taxi i 4 14 Lunch 5 Show Options Li 4 14 Hotel 4 14 Car Rental Sort by w Date Distance w Miles amp Show currency Sort by Enables you to sort expense items by date or type Distance Enables you to display Mileage entries in miles or kilometers Show currency Shows or hides the currency symbol in the Expense List 3 Tap OK Transferring your data to Microsoft Excel After you enter your expenses into the Expense application on your handheld computer Palm Desktop software enables you to view and print the data with your personal computer Page 108 Using Your Basic Applications Note You need Microsoft Excel version 5 0 or later to view and print your Expense data using one of the provided templates Microsoft Excel is not included with the TRGpro handheld computer package The procedures in this section also assume that you have installed Palm Desktop software See Connecting the cradle in Chapter 1 for more information Creating or printing an expense report Palm Desktop software makes it quick and easy to view and print your Expense data in a Micr
156. onscreen to deselect the To Do List item Tip If no To Do List item is currently selected writing in the Graffiti writing area automatically creates a new item Setting priority The priority setting for items lets you arrange the tasks in your To Do List according to their importance or urgency The default setting for the To Do List is to arrange items by priority and due date with priority 1 items at the top If you have a number of items in your list changing an item s priority setting may move its position in the list Note When you create a new To Do List item its priority is automatically set to level 1 the highest most important level If you select another item first however the item you create appears beneath the selected item and is given the same priority as the selected item Page 94 Using Your Basic Applications To set the priority of a To Do List item 1 Tap the Priority number on the left side of the To Do List item To Do List nn 20 0 1 Call David To Do List e Tap here Tap to select priority 2 Tap the Priority number that you want to set 1 is most important Checking off a To Do List item You can check off a To Do List item to indicate that you ve completed it You can set the To Do List to record the date that you complete the To Do List item and you can choose to show or hide completed items See To Do Show Options later in this chapter To check off a To Do
157. options in dialog boxes Open the onscreen keyboards Just as you can drag the mouse to select text or move objects on your computer you can also drag the stylus to select text You can also use the stylus to drag the slider of any scroll bar Page 10 Introduction to Your TRGpro Handheld Computer Elements of the handheld computer interface Record Menu Pick list New Memo Delete Memo Beam Memo aN bar rD id Details Connection type w PPP Idle timeout w Power Off Query DNS IP Address Automatic Command buttons Menu bar A set of commands that are specific to the application Not all applications have a menu bar Command Tap a button to perform a command Command buttons buttons appear in dialog boxes and at the bottom of application screens leons Tap the icons to open applications O menus Calculator and to find text anywhere in your data Q abc With the cursor in an input field tap the dot to activate the alphabetic keyboard 123 With the cursor in an input field tap the dot to activate the numeric keyboard Check box When a check mark appears in a check box the corresponding option is active If a check box is empty tapping it inserts a check mark If a check box is checked tapping it removes the check mark Pick list Tap the arrow to display a list of choices and then tap an item in the list to select it Chapter 1 Page 11 Conduit Setup Li There are thr
158. osoft Excel spreadsheet To create or print an expense report 1 Perform a HotSync operation to transfer your latest Expense data to your personal computer 2 Click Expense in Palm Desktop software to open Microsoft Excel and the Expense Report configuration dialog box Note If you launch Expense from the Start menu instead of Palm Desktop software you must first choose your handheld computer user name 3 Click the expense category that you want Categories oo i Greate C Selected Categories Print t Click to select Categories Dates All Dates C End Date Tip You can press Ctrl click to select multiple categories To print the expenses associated with all of your Expense categories select All in the Categories group 4 If you want to define an end date for the expense report enter the date in the End Date box Note If you do not specify an end date all expense entries for the selected categories appear up to the date of the last HotSync operation Chapter 4 Page 109 5 Do one of the following Click Print to display the expense report in the Print Preview window and then click Print in the Microsoft Excel window to print your expense report Click Create to display a Microsoft Excel spreadsheet contain ing your expense data Your data appears in Microsoft Excel spreadsheet form You can enter information make formatting changes and save and print the file in the normal manner
159. ot groove and pressing onto the fingernail recess to push the door locked Make sure you take precautions when handling a CF card Never remove a card while your handheld computer is accessing it Don t store the card near magnetic fields or electrostatic sources Page 200 CompactFlash CFpro and CFBackup CFpro CFpro is an application that lets you quickly and easily copy files between your TRGpro s memory and a CF memory card See http www trgpro com for the most recent information on CF pro In CFpro you can do the following m Store less frequently used applications and large databases on removable CF media when they are not in use freeing up system memory m Copy important data to nonvolatile CompactFlash memory m Transfer files between your handheld computer and a personal computer CFpro implements an industry standard file system used by Windows based personal computers To launch CFpro 1 Tap the Applications icon O 2 Continue tapping the Applications icon until the CFpro icon appears 3 Tap the CFpro icon After CFpro is launched the main RAM view is displayed This view displays all files programs and databases currently in RAM The list of files can be sorted by name size creator or version Tapping on the CF button will switch CFpro to CF view This view displays all the applications and databases currently on the CF memory card CFpro menus preferences and options C
160. ou want to delete 2 Tap Delete 3 Ifyou selected the Preferences option to confirm deletion tap Yes Removing e mail from the Deleted folder You can reverse the deletion of an e mail item by removing it from the Deleted folder as long as you have not performed a HotSync operation or purged the contents of the Deleted folder To remove an e mail item you received from the Deleted folder 1 In the Message List tap Deleted from the pick list in the upper right corner 2 Tap the e mail item you want to restore 3 Tap Undelete to move the selected item to the Inbox and mark it as read To remove an e mail item you created from the Deleted folder 1 In the Message List tap Deleted from the pick list in the upper right corner 2 Tap the e mail item you want to restore 3 Tap Edit to display and modify the item Note After you display and modify the e mail item you can send it or save it as a draft Page 130 Communicating Using Your Handheld Computer Purging deleted e mail Because your handheld computer stores deleted e mail in the Deleted folder until you perform a HotSync operation deleted e mail can monopolize storage space To avoid or correct this problem purge the contents of your Deleted folder E mail that you purge is still deleted from your desktop e mail application when you perform the next HotSync operation To purge the contents of the Deleted folder 1 Tap the Menu icon 2 Tap Me
161. our handheld computer searches for any instance of that sequence of characters For example if you create a filter that retrieves only e mail items containing the string info your handheld computer considers info rainforest and kinfolk appropriate matches Page 136 Communicating Using Your Handheld Computer To define a filter string 1 Tap a header field in the HotSync Options dialog box HotSync Options a HotSync Options a Settings for w Local HotSync gt Settings for w Local HotSync Lan Send onts MANS An Send ony MARS Retrieve All High Priority Retrieve All High Priority Tap here to insert cursor w Ignore Messages Containing To From Subj 2 Enter your filter string using commas or spaces to separate the words Do not add connectors such as AND or OR between words in a string w Ignore Messages Containing Subi iaa 3 If your string exceeds the length of the field tap the name of the field to display the Notes screen for that header field For more information about header field Notes screens see Creating e mail items earlier in this chapter HotSync Options Li Settings for w Local HotSync filter data An Send only MARS 7 amp Retrieve All High Priority w Ignore Messages Containing T Tap here Tap Done to return i8 Hasyn Options 4 Tap Done to return to the HotSync Options dialog box 5 Tap OK High priority e mail
162. our new configuration appears in the list of available configurations Chapter 7 Page 177 After you create the configuration you need to set up the HotSync Manager of your Desktop application and the HotSync application of your handheld computer to perform a modem HotSync operation To prepare the HotSync Manager for a modem HotSync operation 1 2 3 4 5 Click the HotSync Manager icon in the Windows system tray Choose Setup Click the Modem tab and enter information about the modem attached to your personal computer Click OK Click the HotSync Manager icon and choose Modem Now you re ready to perform a HotSync operation that uses infrared communication between your handheld computer the modem on your cell phone and the modem attached to your personal computer To prepare your handheld computer for a modem HotSync operation a 2 3 4 In the Applications Launcher tap the HotSync icon Tap Modem Tap the pick list below the icon and select your new configuration HotSync in Sain Modan US Canada Bs somata pi created in Palm Modem UK e Connection Preferences screen IBM WorkPad Modem is now associated with a modem Pretec 56k CF Modem connection Log IRPhone to xfer data Tap Enter phone to display the Phone Setup dialog box Page 178 Setting Preferences for Your Handheld Computer Modem W A w IR Phone to xfer data Tap here to display the Phone Setup dialog
163. our service Creating additional service templates You can create additional service templates from scratch or by duplicating existing templates and editing information After you create a new or duplicate template you can add and edit settings To add a new service template 1 Tap the Menu icon 2 Tap Service and then tap New A new service template called Untitled is added to the Service pick list To duplicate an existing service template 1 Tap the Service pick list 2 Tap the predefined service template you want to duplicate 3 Tap the Menu icon 4 Tap Service and then tap Duplicate A copy of the service template is added to the Service pick list Page 186 Setting Preferences for Your Handheld Computer Adding detailed information to a service template If you are using one of the predefined service templates you probably only need to enter your user name and telephone number If you are creating a new service template you may need to provide additional information to your ISP or dial in server You use the Details dialog box to add additional information to a selected service template To select a connection type 1 Tap the service field 2 Tap Details Details Connection type Y PPP Idle timeout w Power Off Select connection type Query DNS X IP Address Automatic 3 Tap the Connection type pick list and select one of the following connection types PPP Point to Poin
164. ous version If you use another personal information manager PIM such as Microsoft Outlook you still need to install the most recent HotSync Manager and conduit software for your PIM from the Palm Desktop software CD ROM that came with your new handheld computer You can perform HotSync operations in exactly the same way so you can quickly synchronize your data with your new handheld computer Just remember to synchronize your old Palm Computing platform device with the Palm Desktop software before you synchronize with your TRGpro so you have all your latest information When you synchronize your TRGpro for the first time select the Desktop overwrites handheld option for all the conduits See Customizing HotSync application settings in Chapter 6 for more information Page 4 Introduction to Your TRGpro Handheld Computer TRGpro components Locating front panel controls TRGpro screen Graffiti writing area Application buttons Screen Graffiti writing area Application buttons Scroll button Power button Backlight control Displays the applications and information stored in your TRGpro handheld computer It is touch sensitive and responds to the stylus The area where you write letters and numbers using the Graffiti alphabet See Chapter 2 to learn how to write Graffiti characters Activates the individual that correspond to the icons on the buttons Date Book Address Book To Do List and
165. p OK Attaching notes In all basic applications except Memo Pad you can attach a note to a record A note can be up to several thousand characters long For example for an appointment in Date Book you can attach a note with directions to the location To attach a note to a record Display the entry to which you want to add a note In Address Book only Tap Edit Tap Details Tap Note Enter your note Tap Done pare Oe OV ES sn Ne small note icon appears at the right side of any item that has a note To review or edit a note 1 Tap the Note icon D To delete a note 1 Tap the Note icon D 2 Tap Delete 3 Tap Yes Page 74 Using Your Basic Applications Choosing fonts In all basic applications except Expense you can change the font style to make text easier to read You can choose a different font style for each application w Unfiled w Unfiled I Small font gt Unfiled Large font wi Bold font e To change the font style 1 Open an application 2 Tap the Menu icon 3 Tap Options and then tap Font 4 Tap the font style you want to use naici tont Tap here for bold font Tap here for large font Tap here for small font 5 Tap OK Chapter 4 Page 75 Application specific tasks Date Book When you open Date Book the screen shows the current date and a list of times for a normal business day Scheduling an event A record in D
166. power button on the front panel of the handheld computer 2 While holding down the power button use the reset tip tool or an unfolded paper clip or similar object without a sharp tip to gently press the reset button 3 Release the power button 4 When a message appears on the handheld computer screen warning that you are about to erase all the data stored on your handheld computer do one of the following Press the upper half of the scroll button on the front panel of the handheld computer to complete the hard reset and display the Digitizer screen Press any other button to perform a soft reset Note With a hard reset the current date and time are retained Formats Preferences and other settings are restored to their factory default settings To restore your data after a hard reset 1 Click the HotSync icon G in the Windows system tray bottom right corner of the taskbar Tip You can also click the HotSync command on the Palm Desktop software menu bar 2 From the HotSync Manager menu choose Custom Page 218 Maintaining Your Handheld Computer Arthur Manzi nd Conduit Action ronize the files Date Book Synchronize the files Address Book Synchronize the files Change To Do List Synchronize the files Memo Pad Synchronize the files Default Expense Synchronize the files Install Enabled Help Install Service Templates Enabled System Handheld overwrites Desktop 3 Select the appropriate us
167. ption only if for some reason the two inboxes get out of sync This setting applies for only one HotSync operation and then reverts back to the default setting DoNothing Turns off communication between your handheld computer and desktop E Mail application This setting applies for only one HotSync operation and then reverts back to the default setting Chapter 5 Page 117 Set As Changes the default setting on an ongoing basis Default When you first set up Mail Synchronize the files is the default setting Tip To turn off Mail select Do Nothing and then select the Set As Default check box To change your Mail setup options 1 Click the HotSync icon in the Windows system tray 2 Choose Custom Tip You can also choose Custom from the HotSync menu in Palm Desktop software 3 Select Mail in the list box 4 Click Change 5 Modify your settings as needed 6 Click OK Synchronizing Mail with your e mail application After you enable and configure Mail you need to perform a HotSync operation to synchronize Mail with your desktop e mail application For a complete explanation of HotSync technology see Chapter 6 Opening the Mail application on your handheld com puter To open Mail 1 Tap the Applications icon O 2 Tap the Mail icon D Viewing e mail items The Message List displays a list of your incoming e mail items who sent them and the date they were received E mail items you ve read ha
168. pts that require non ASCII characters It is provided for advanced users who understand the use and requirements of such characters in a custom login script Use of char You may use the caret to transmit ASCII command characters If you send char and the ASCII value of char is between and _ then the character is automatically translated to a single byte value between 0 and 31 For example M is converted to a carriage return If char is a value between a and z then the character sequence is translated to a single byte value between 1 and 26 If char is any other value then the character sequence is not subject to any special processing For example the string Joe M transmits Joe followed by a carriage return Carriage return and line feed You may include carriage return and line feed commands as part of the login script when entered in the following format lt cr gt Sends or receives a carriage return lt lf gt Sends or receives a line feed For example the string waitfor Joe lt cr gt lt lf gt waits to receive Joe followed by a carriage return and line feed from the remote computer before executing the next command in the script Appendix C Page 233 Literal characters The backslash character defines that the next character is transmitted as a literal character and is not subject to any special processing ordinarily associated with that character Examples NA Includes a caret
169. r business card data or applications to another Palm Computing platform device that s also equipped with an IR port Your handheld computer supports the IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association IrDA This means that not only can you beam data to another Palm Computing platform device but you can also beam data to a cell phone and any other device that supports the IrCOMM implementation of the IrDA standards Most importantly you can use the IR port to perform HotSync operations you don t need your cradle This is especially useful if you travel with an infrared enabled laptop you no longer need to carry your cradle or cable to synchronize with the laptop You simply enable infrared communication on your laptop and handheld computer and follow the instructions given in Performing an IR HotSync operation later in this section Page 154 Advanced HotSync Operations Preparing your personal computer for infrared communication Before you can perform a HotSync operation using the IR port the computer with which you want to synchronize must fulfill these requirements m Your personal computer must support the IrCOMM implementation of the IrDA standards m Your personal computer must have an enabled infrared port that s built into it or have an enabled infrared device attached to it Desktop computers are likely to require an infrared device attache
170. r up to five phone numters home work fax car etc or e mail addresses for each name Define which phone number appears in the Address List for each Address Book entry Attach a note to each Address Book entry in which you can enter additional information about the entry Assign Address Book entries to categories so that you can organize and view them in logical groups To open Address Book Press the Address Book application button on the front panel of your handheld computer Address Book opens to display the list of all your records oooO Address Book button Note Press the Address Book application button repeatedly to cycle through the categories in which you have records Chapter 4 Page 53 To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do In To Do List you can do the following Make a quick and convenient list of things to do Assign a priority level to each task Assign a due date for any or all of your To Do List items Assign To Do List items to categories so that you can organize and view them in logical groups Sort your To Do List items either by due date priority level or category Attach notes to individual To Do List items for a description or clarification of the task To open To Do List Press the To Do List application button on the front panel of your handheld computer To Do List opens to display the category of
171. remy Butler Richard Cain Cathy Carpenter Joan Carter Melanie Chu Byron Conner Sandy Look Up 650 454 6121 408 772 1900 510 532 0746 213 422 1363 408 459 1279 516 626 1424 650 235 6222 718 824 1548 212 395 6277 213 343 9801 301 933 6833 oi Abrams Liz Adams Ben Bertolli Marcus Bruce Jeremy Butler Richard Cain Cathy Carpenter Joan Carter Melanie Chu Byron Conner Sandy Beckman Rachel ast 516 626 1424 650 235 6222 718 824 1543 212 395 6277 213 343 9801 301 933 6833 2 Select the category you want to view The List screen now displays only the records assigned to that category Tip Pressing an application button on the front panel of the handheld computer toggles through all the categories of that application Page 64 Using Your Basic Applications To define a new category 1 Tap the category pick list in the upper right corner of the screen Tap here Address List Address List Abrams Liz 650 454 6121 Abrams Liz Adams Ben 408 772 1900 Adams Ben Beckman Rachel 510 532 0746 Beckman Rachel Bertolli Marcus 213 422 1363 W Bertolli Marcus Bruce Jeremy 408 459 1279 Bruce Jeremy a Butler Richard 516 626 1424 Butler Richard 516 626 1424 Cain Cathy 650 235 6222 Cain Cathy 650 235 6222 Carpenter Joan 718 824 1548 W p Carpenter Joan 718 824 1548 Carter Melanie 212 395 6277 Carter Melanie 212 395 6277 Chu Byron 213 343 980
172. ress Day View Month View Show Timed Events O Show Untimed Events O Show Daily Repeating Evts m Show Time Bars Activates the time bars that appear in the Day View The time bars show the duration of an event and illustrate event conflicts m Compress Day View Controls how times appear in the Day View When Compress Day View is off all time slots display When it is on start and end times display for each event but blank time slots toward the bottom of the screen disappear to minimize scrolling m Month View settings These check boxes apply to the Month View of the Date Book You can activate any or all of these settings to show that you have Timed Untimed or Daily Repeating events in the Month View only Chapter 4 Page 87 Preferences About Date Book Start Time End Time O Alarm Preset Alarm Sound w Alert Remind Me w 3 Times Play Every w 10 minutes Start End Time Defines the start and end times for Date Book screens If the time slots you select do not fit on one screen you can tap the scroll arrows to scroll up and down Alarm Preset Automatically sets an alarm for each new event The silent alarm for untimed events is defined by minutes days or hours before midnight of the date of the event Alarm Sound Sets the tone of the alarm Remind Me Defines how many times the alarm sounds The choices are Once Twice 3 Times 5 Times and 10 Times Play Every Defines how
173. rn it on and then enter the password Recovering from a forgotten password If you did not activate the Off amp Lock feature and you forget your password you can delete the password from your handheld computer Deleting a forgotten password also deletes all entries and files marked as Private Important If you synchronize with your computer before deleting a forgotten password your handheld computer restores your private entries the next time you perform a HotSync operation but it does not restore the password To delete a forgotten password 1 Tap Forgotten Password 2 Tap Yes Chapter 3 Page 49 Page 50 Managing Your Applications Chapter 4 Using Your Basic Applications Your handheld computer includes these basic applications Date Book Address Book To Do List Memo Pad Calculator Expense This chapter is divided into three sections Overview of basic applications briefly describes each application and explains how to open it Common tasks gives instructions on how to do tasks that you can do in most or all of the basic applications It s easy to transfer what you learn in one application to the others because the structure and behavior of all the applications are quite similar Application specific tasks is organized by application and gives instructions on how to do tasks that are specific to each application Chapter 4 Page 51 Overview of basic applications Date Book
174. roll immediately to that name Expense Lookup displays the names in your Address Book that have data in the Company field You can add these names to a list of attendees associated with an Expense record Looking up Address Book records When working with Address Book the scroll button on the front panel of the handheld computer makes it easy to navigate among your address entries In the Address List screen the scroll button moves up or down an entire screen of records If you hold down the scroll button you accelerate the scrolling and display every third screen In the Address View screen the scroll button moves to the previous or next address record You can also use the Address List Look Up feature to quickly scroll to any of your Address Book entries Chapter 4 Page 67 To look up an Address Book record 1 Display the Address List screen 2 Enter the first letter of the name you want to find Address List Abrams Liz 650 454 6121 Adams Ben 408 772 1900 Beckman Rachel 510 532 0746 Bertolli Marcus 213 422 1363 Bruce Jeremy 408 459 1279 Butler Richard 516 626 1424 Cain Cath 650 235 6222 Carpenter Joan Carter Melanie 212 395 6277 Chu Byron 213 343 9801 Conner Sandy 301 933 6833 Look Up line The list scrolls to the first entry that begins with that letter If you write another letter the list scrolls to the first entry that starts with those two letters For example wri
175. rson you want to add to your Address Book Note The handheld computer automatically capitalizes the first letter of each field except numeric and e mail fields You do not have to use the Graffiti capital stroke to capitalize the first letter of the name Chapter 4 Page 89 4 Use the Next Field Graffiti stroke to move to the First Name field Next Field i Tip You can also move to any field by tapping it directly Enter the person s first name in the First Name field Enter the other information that you want to include in this entry Tap the scroll arrows to move to the next page of information 2 I Sy 9 After you finish entering information tap Done Address Edit w Unfiled Title Company Tap Done Tip To create an entry that always appears at the top of the Address List begin the Last name or Company field with a symbol as in If Found Call This entry can contain contact information in case you lose your handheld computer Selecting types of phone numbers You can select the types of phone numbers or e mail addresses that you associate with an Address Book entry Any changes you make apply only to the current entry To select other types of phone numbers in an entry 1 Tap the entry that you want to change 2 Tap Edit Page 90 Using Your Basic Applications 3 Tap the pick list next to the label you want to change Address Edit w Unfiled Address Edit w Unfil
176. s cccceccc cee ceceteesesteteseeteeenes 124 Storing e mail to be sent later ce cesses teteseeeeeenes 127 Editing unsent e mail aei e e rre cette cece es AE rE aae EERE Tae Eroina 127 Draftemail ss Tia enas e gaa a ean EON NE Eana aa SEEE 128 Filiine email inserenda sear Ea E Eaa a a ERSS 129 D leting e mail 0 0 cose aaa aara R se teesecteseeiaes 130 Removing e mail from the Deleted folder 130 Purging deleted e mail sisiriha 131 Message List options cccccsseseseseeeseneteeteseeeteeeseeeneeneees 131 HotSyn options neie vee das Lessa tonan deed a e E 133 Creating special filters i cccicsicciscscseesslsseseteesdstusetvediss via ceedistiesente 134 Truncating e mail items cc cee ee eeseeeeeeeteneseeeeeees 138 Mail Gus iie 38 2diesecensededscahsussasevees cadsbtaves cntetasdoncgacpastaeendenentensoseg te 139 Beaming information sssini nininini i ii 140 Chapter 6 Advanced HotSync Operations sssssssusssenennunnnunenunnnennnnunnnunnnnnennne 143 Selecting HotSync setup OptionS ss ssessssssstsstrtessssertessserttesstes 143 Customizing HotSync application settings 0 0 146 Conducting a HotSync operation via MOdeM cccceeeees 148 Preparing your personal computer 0 0 eects ee eeees 148 Preparing your handheld computeF ccceeee ee eeeeeeeees 149 Selecting the conduits for a modem HotSync operation 151 Performing a HotSync operation via a MOdeM 0cceees 152 Conductin
177. s are available Priority Flags an e mail item as High Normal or Low priority BCC Creates a blind carbon copy field in the New Message screen Signature Attaches previously defined text as the closing of an e mail item See Adding a signature to your e mail item later in this chapter Confirm Requests a confirmation telling you when the Read e mail item was read Confirm Requests a confirmation telling you when the Delivery e mail item was delivered Note The Priority and BCC settings are valid only for the current e mail item and must be set for each item you create Page 124 Communicating Using Your Handheld Computer Setting a priority To set a priority for your e mail item 1 In the New Message screen tap Details New Message Message Details Li Priority w Normal BCC O Signature 0 Confirm Read O Confirm Delivery O Li Priority BCC Bcc Pela Low Signature Signature gt Confirm Read Confirm Read O Confirm Delivery Confirm Delivery O Tap to select priority 3 Tap OK Tip Your handheld computer can flag e mail items with a specific priority only if your desktop E Mail application supports this feature Sending a blind carbon copy To add a BCC field to your e mail item 1 In the New Message screen tap Details 2 Tap the BCC check box to select it 3 Tap OK Chapter 5 Page 125 Doda o BCC field 4 Tap the BCC f
178. s it to the Unfiled category You can leave an entry as Unfiled or assign it to a category at any time You can define up to 15 categories for each application Default categories Your handheld computer comes with two default categories Business and Personal In addition the Address Book contains the QuickList category which you can use as a quick reference of names addresses and phone numters such as emergency numbers doctor lawyer etc Expense contains two default categories New York and Paris to show how you might sort your expenses for different business trips You can rename or delete these default categories Note The illustrations shown are from Address Book but you can Chapter 4 Page 63 use these procedures in all the applications in which categories are available Categories are not available in Date Book To move a record into a category 1 Select the record you want to categorize 2 In Address Book only Tap Edit 3 Tap Details 4 Tap the Category pick list to display the list of available categories Address Entry Details Show in List w Work Business cutegary Personal Private OuyickList Unfiled Select the category for the record Tap OK To display a category of records 1 Tap the category pick list in the upper right corner of the List screen Tap here Address List Address List Abrams Liz Adams Ben Beckman Rachel Bertolli Marcus Bruce Je
179. s the potential to block more e mail during synchronization because it downloads only one subset of e mail Defining filter strings E mail items are filtered based on the information contained in their To From and Subj fields The information that defines what your handheld computer is looking for is called a filter string You create a filter string by listing the words you want your handheld computer to find and separating them with either a comma or a space Each word in the filter string is joined by an implicit OR so you do not need to enter logical connectors like AND or OR To create a more complex filter you can define filter strings for the To From and Subj fields simultaneously Your handheld computer joins the filter strings for these fields using an implicit AND once again you do not need to add the logical connector Your handheld computer does that for you For example suppose you want to receive only e mail items from John Smith jsmith aol com or Jack Jones jjones aol com concerning the Apollo Project You would create the following filter strings In the To field jsmith aol com jjones aol com In the Subj field Apollo Project Your handheld computer interprets this as Accept e mail items about the Apollo Project from John Smith or Jack Jones Do not accept e mail items from other people Do not accept e mail items from John or Jack about any other subject When you define a string note that y
180. see them I created an event in Date Book but it doesn t appear in the Week View m If you cannot manually arrange the order of the memos in the List screen check the Memo Preferences setting Make sure that Sort by is set to Manual m If you choose to view your memos alphabetically on Palm Desktop software and then perform a HotSync operation the memos on your handheld computer still appear in the order defined in the Memo Preferences setting In other words the sort settings that you use with Palm Desktop software are not transferred to your handheld computer In the Week View you cannot select overlapping events that have the same start time If you have two or more events with the same start time choose the Day View for the particular day to see the overlapping events Appendix B Page 225 HotSync problems Problem I cannot doa HotSync operation what should I check to make sure I am doing it correctly I did a HotSync operation but one of my applications did not synchronize I cannot launch the HotSync Manager Solution Check the Windows system tray to make sure the HotSync Manager is running If it is not open Palm Desktop software Click the HotSync Manager choose Setup and click the Local tab Check that the Serial Port setting displays the correct COM port where your cradle is attached Make sure the cradle is connected securely Click the HotSync Manager and choose Custo
181. set forth above you may not transfer or assign the Software or your rights un der this License Agreement Modification reverse engineering reverse compiling or disassembly of the Software is expressly prohibited However if you are a European Community EC resident in Page 238 formation necessary to achieve interoperability of the Software with other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from TRG Products upon written request EXPORT RESTRICTIONS You agree that you will not export or re export the Soft ware or accompanying documentation or any copies thereof or any products utilizing the Software or such documentation in violation of any applicable laws or regulations of the United States or the country in which you obtained them The software covered by this agreement may contain strong data encryption code which cannot be exported outside of the U S or Canada You agree that you will not ex port reexport either physically or electronically the encryption software or accompa nying documentation without obtaining written authorization from the U S Depart ment of Commerce TRADE SECRETS TITLE You acknowledge and agree that the structure sequence and organization of the Software are the valuable trade secrets of TRG Products and its suppliers You agree to hold such trade secrets in confidence You further acknowledge and agree that ownership of
182. setting allows Palm Desktop software and your handheld computer to find and use the fastest speed 5 Click the Modem tab to display the modem settings and adjust the options as needed See Conducting a HotSync operation via modem later in this chapter for more information 6 If you are attached to a network click the Network tab to display the network settings and adjust the options as needed See Conducting a HotSync operation via a network later in this chapter for more information 7 Click OK Chapter 6 Page 145 Customizing HotSync application settings For each application you can define a set of options that determines how records are handled during synchronization These options are called a conduit By default a HotSync operation synchronizes all files between the handheld computer and Palm Desktop software In general you should leave the settings to synchronize all files The only reason you might want to change these settings is to overwrite data on either your handheld computer or Palm Desktop software or to avoid synchronizing a particular type of file because you don t use it In addition to the conduits for Date Book Address Book To Do List Memo Pad and Expense Palm Desktop software includes System and Install conduits The System conduit backs up the system information stored on your handheld computer including Graffiti ShortCuts The Install conduit installs applications on your
183. srtssteestentess 39 Categorizing applications ss ssessesssssiesissesseesiressiesressesseneeenese 39 Changing the Applications Launcher display cccceee 40 Choosing Preferences ccccceccccssssssesesesesesssesesesesseseseseseeeseeeenes 41 Installing and removing applications ceecesseseeseseseeteseseeees 42 Installing add on applications 0 0 cesses sess seeseeseseeseeeeee 42 Installing gamess iiie ioare oiie ine a cheats 44 Removing applications sesssssssessssssssissesisstestisressertesresnesnenrenness 45 Removing Palm Desktop Softwafe ccccccccsseseseeseneneeeeees 45 SECUTI eienen t e aeta EE Ea eE EE E E aE 47 Assigning a password se ssssssesissiessissesierrestissesneniesresnesnenteeness 47 Changing or deleting a password ssssssessesssssiesisesssessesserteesess 48 Locking your handheld computer s sssssssssessesissessisssessessereesese 48 Recovering from a forgotten password ss sssssessisssesiesieressee 49 Chapter 4 Using Your Basic Applications ccsssssscssseesseseeseesesseeseesseeeeseeneens 51 Overview of basic applicatiOns ccccceccesesesesteneteeseeeeteseenenenes 52 Date BOO kis datea a n aes a US eB sees eo eats 52 Address Book EIRA E SE 53 To Do Listisss niana e aii 54 Memo Padriga annar a a E y e Ea 55 GH res 61 F270 cance eR Nee e a nn DAO E 55 EXPOMS rerh rossi catuseti ite odes see svatisl E E sationen E TA 56 COMMON taSKS sileccsssp
184. ssage and then tap Purge Deleted 3 Tap Yes Note You cannot restore e mail items after you purge them Message List options Message List options enable you to manage the way the Message List displays information Folders Your handheld computer provides folders for categorizing your mail The Message List displays the e mail items in the folder you select To select a folder 1 Tap the pick list in the upper right corner to open the list of folders Inbox Contains the e mail from your desktop E Mail application Inbox minus any that you have excluded using filtering options See Creating special filters later in this chapter Outbox Contains the e mail you created and sent on the handheld computer since the last HotSync operation Deleted Contains the e mail you deleted since the last HotSync operation Filed Contains the e mail you want to store on the handheld computer Draft Contains the e mail you created using the handheld computer but are not yet ready to send Chapter 5 Page 131 2 Select the folder you want to display in the Message List screen Date column The Date column is optional in the Message List By default the Date column is hidden to increase the available screen space To show the Date column 1 In the Message List tap Show ben_adams netc Package sent Show Options Li Sortby w Date gt X Show Date Tap Show 2 Tap the Show Date check box t
185. t Options Duplicate L Options menu 7 ViewLog V TCP IP troubleshooting If you are having a problem establishing a network connection using TCP IP check this section and try the suggestions listed Displaying expanded Service Connection Progress messages It s helpful to identify at what point in the login procedure the connection fails An easy way to do this is to display the expanded Service Connection Progress messages Expanded Service Connection Progress messages describe the current stage of the login procedure Press the lower half of the scroll button at any point during login to display these messages Viewing the Network Log If viewing the expanded Service Connection Progress messages does not give you enough information to find out why you cannot connect to your ISP or dial in server take a look at the Network Log The Network Log lists all of the communication that occurs between your modem and your dial in server during the login procedure The information in the Network Log can help your ISP or your System Administrator pinpoint where the login procedure communication fails and why Chapter 7 Page 195 To view the Network Log 1 Tap Options and then tap View Log 2 Tap the up and down arrows of the scroll bar to see the entire Network Log 3 Tap Done Adding a DNS number If your ISP or dial in server requires a DNS number and you did not enter that information in the Network Prefere
186. t it is flush with the back of your handheld computer and clicks into position Chapter 1 Page 9 Important Do not force the battery door When the batteries are correctly installed the battery door clips smoothly into place If you feel resistance when replacing the door make sure the door is aligned with the slots on the back of your handheld computer and that the batteries are firmly seated in the battery compartment Tapping and typing Tap with the stylus to get things done Like using a mouse to click elements on a computer screen using the stylus to tap elements on your screen is the basic action that gets things done on your handheld computer The first time you start your TRGpro handheld computer setup instructions appear on the screen These instructions include a calibration screen or digitizer Calibration aligns the internal circuitry of your handheld computer with its touch sensitive screen so that when you tap an element on the screen the handheld computer can detect exactly which task you want to perform Important Always use the point of the stylus for tapping or making strokes on the handheld computer screen Never use an actual pen pencil or other sharp object to write on the handheld computer screen With your handheld computer turned on you can tap the screen to perform many operations such as the following m Open applications Choose menu commands Initiate a global Find operation Select
187. t of your personal computer 2 Click the HotSync Manager icon in the Windows system tray 3 Choose Setup and then click Local 4 Select the COM port your cradle is connected to 5 Click OK Now the next time you want to perform a HotSync operation just press the HotSync button on the cradle as you always did in the past You can leave the HotSync application on your handheld computer set to perform IR HotSync operations and still use the cradle This is useful if you perform HotSync operations with both your desktop computer and a laptop that you travel with When you travel you don t have to carry a cradle or cable because your handheld computer is set to perform IR HotSync operations When you re in the office just place your handheld computer in the cradle and press the HotSync button Chapter 6 Page 159 Frequently asked questions about IR HotSync operations Problem Solution Ican t perform anIR m HotSync operation 7 7 7 My handheld 7 computer displays the message Waiting for sender when it s near my 1 computer s infrared port Be sure the HotSync Manager is running and the Serial Port for local operations is set to the simulated port for infrared communication On your handheld computer be sure the HotSync application is set to Local with the option IR to a PC Handheld Be sure the IR port of your handheld computer is aligned directly opposite to and within a few inches of
188. t protocol SLIP Serial Line Internet Protocol CSLIP Compressed Serial Line Internet Protocol Note If you are not sure try PPP if that doesn t work ask your Internet Service Provider or your System Administrator for the correct connection type Idle timeout The Idle timeout setting defines how long your handheld computer waits before dropping the connection with your ISP or dial in server when you switch out of a TCP IP application To set the Idle timeout 1 Tap the Idle timeout pick list and select one of the following options Chapter 7 Page 187 Immediate Drops the connection to your ISP immediately when you switch to another application 1 minute Waits one minute for you to open another application before it drops the connection 2 minutes Waits two minutes 3 minutes Waits three minutes Power Off Keeps your PPP or SLIP connection until you turn off your handheld computer or until it times out This option works best with the Palm Modem accessory 2 Tap OK Defining primary and secondary DNS The Domain Naming System DNS is a mechanism in the Internet for translating the names of host computers into IP addresses When you enter a DNS number or IP address you are identifying a specific server that handles the translation services Each IP address has four sections separated by periods In the Details dialog box you enter each section separately Each section of an IP address is made up of a numb
189. t stylus here Start stroke at heavy dot As you ll see later you use the same shape to create both the uppercase and lowercase version of a letter 3 Position the stylus in the left hand side of the Graffiti writing area Page 26 Entering Data in Your Handheld Computer 4 Start your stroke at the heavy dot and draw the stroke shape as it appears in the tables 5 Lift the stylus from the screen at the end of the stroke shape That s all there is to it When you lift the stylus from the screen your handheld computer recognizes your stroke immediately and prints the letter at the insertion point on the screen As soon as you lift the stylus from the screen you can begin the stroke for the next character you want to write Important You must begin the character strokes in the Graffiti writing area If you do not make Graffiti strokes in the Graffiti writing area your handheld computer does not recognize them as text characters Graffiti tips When using Graffiti writing keep these tips in mind m Accuracy improves when you write large characters You should draw strokes that nearly fill the Graffiti writing area m To delete characters simply set the insertion point to the right of the character you want to delete and make the backspace stroke a line from right to left in the Graffiti writing area m Write at natural speed Writing too slowly can generate recognition errors m Donot write on a slant Vertical str
190. tap HotSync Options 3 Tap the Settings for pick list and select Local HotSync or Remote HotSync HotSync Options Li HotSync Options Li Tap here Settings for w Local HotSync to display Settings for RIDE Syi i HotSync All y An Send only Hiter Unread options All messages will be syn chronized between the chronized between the handheld and the remote handheld and the remote email system email system All messages will be syn Note For more information about Local and Remote HotSync operations see Chapter 6 4 Tap the filtering option you want to apply All During synchronization all e mail items in your desktop e mail Inbox synchronize with your handheld computer and all e mail items in your handheld computer Outbox are sent to your desktop e mail application Chapter 5 Page 133 Send Only Filter Unread Note 5 If you selected All Send only or Unread tap OK If you selected During synchronization only the e mail items in your handheld computer Outbox are sent to your desktop e mail application from there they are sent to their destinations During synchronization all e mail items in your handheld computer Outbox are sent to your desktop e mail application and items in your desktop e mail Inbox that meet specific criteria download to your handheld computer When you select the Filter setting the HotSync Options dialog box opens and displays additional filter sett
191. te this equipment CE Canadian RFI Statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Warranty and Other Product Information Page 241 DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name TRG Products Inc Manufacturer s Address 2851 104th St Suite H Des Moines IA 50322 declares that the product Product Name TRGpro handheld computer Model Number TRGpro 8022A conforms to the following standards or other normative documents Electromagnetic Emissions EN 55022 1994 Class B by Council Directive 89 336 EEC Electromagnetic Immunity EN 50082 1 1997 by Council Directive 89 336 EEC Supplementary Information None LM an GE Des Moines IA USA Martin J Wittrock 15 Oct 1999 EMC Coordinator Page 242 Index A ABA Address Book archive file 36 Accented characters Graffiti writing 32 onscreen keyboard 35 Add on applications 42 45 Address Book If Found Call entry 90 adding custom fields 93 archive files aba 36 business card for beaming 140 categorizing records 63 conduit for synchronizing 146 creating records 57 89 90 deleting records 59 displaying category 92 displaying data in the Address List 91 finding records 67 68 fonts 75 men
192. tegory for each item Categories 3 Tap OK To Do List menus To Do List menus are shown here for your reference and To Do List features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands Record menu I Record Delete Item zD Attach Note zA Delete Note O Purge WE Beam Item B Beam Categor Options menu Record Edit entre Font s F Phone Lookup L About To Do List About To Do List Shows version information for To Do List Page 98 Using Your Basic Applications Memo Pad A memo can contain up to 4 000 characters The number of memos you can store is dependent only on the memory available on your handheld computer A record in Memo Pad is called a memo To create a new memo 1 Press the Memo Pad application button amp on the front of your handheld computer to display the Memo List 2 Tap New Memo List wl Memo 6 of 6 w Unfiled 1 11 22 Meeting Minutes 2 Directions to Moscone Center 3 Plans for conference 4 Priorities on new project 5 To discuss with Jose Ribera Tap New Tip In the Memo List screen you can also begin writing in the Graffiti writing area to create anew memo The first letter is automatically capitalized and begins your new memo 3 Enter the text you want to appear in the memo Use the carriage return stroke to move
193. tempt to slide it into the unit If the card does not slide flip the card around making sure the connector side is still facing into the slot 4 Slide the modem card all the way into the slot until it fully mates with the connector 5 Set up the vendor supplied cabling to create a connection to a standard telephone outlet Check your connection preferences 1 In the Applications Launcher tap the Preferences Prefs icon Page 210 CompactFlash CFpro and CFBackup 2 Tap the category pick list in the upper right corner of the screen 3 Tap Connection Preferences Connection Available Configurations Palm Modem US Canada Palm Modem UK IBM WorkPad Modem Direct Serial IR to a PC Handheld Pretec 56k CF Modem Direct CF Serial Your CF Modem 4 Make sure there is an available configuration which matches your CF modem If not you may need to load a plug in for the device Check the CF compatibility list at http www trgpro com for more information on how to create a connection configuration Chapter 8 Page 211 To perform the CF Modem HotSync operation 1 Inthe Applications Launcher tap the HotSync icon 2 Tap Modem 3 Tap the pick list and select your CF modem configuration HotSync o Modem The configuration should corre Palm Modern US Canada spond with your CF modem Palm Modem UK IBM WorkPad Modem Pretec 56k CF Modem Log Your CF Modem J 4 Tap
194. ter the new password and tap OK To delete the password tap Delete Password Enter new password or tap the Delete button to remove your current password Locking your handheld computer You can also lock your handheld computer so that you need to enter your password to operate it Important If you lock your handheld computer you must enter the exact password to re activate your unit If you forget the password you need to perform a hard reset to resume using your handheld computer Performing a hard reset deletes all the records in your unit however you can restore all synchronized data at the next HotSync operation See Performing a hard reset in Appendix A for more information Page 48 Managing Your Applications To lock your handheld computer with a password 1 Perform a HotSync operation to synchronize the data between your handheld computer and your computer See Exchanging and updating data HotSync operations in Chapter 4 for information on synchronizing your data 2 Assign a password 3 Tap Turn Off amp Lock Device System Lockout D This feature turns off your handheld computer and prevents others from using it without the password Private Records Em Password gt Entering the password Password Features the next time you turn Forgotten Password on your handheld will unlockit Lock 4 Tap Off amp Lock 5 To start your handheld computer tu
195. ter with another PIM 00 23 Chapter 2 Entering Data in Your Handheld Computtel cscssecssseeeseesees 25 Using Graffiti writing to enter data eee teenies 25 Writing Graffiti Characters cccccceccccse sess cece ceceeeeenececeeeeees 25 Gaff ps rsi a Sotalol as 27 The Gratfiti alphabet isc scsvcccecseeeceacassesesceccesees n 28 Writing capital letters minesinin iiet asss 29 Writing numbers seen tastes ides de R R ER eea rae bah setae 29 Grafiti numpes semenaren e a a a a a aa 30 Writing punctuation marks se ssessssssessesississssstestenrerressessenreness 30 Writing symbols and extended characters cccccceeeeeees 31 Writing accented characters ccccccesseescsceesesssteteesceseseseseenenes 32 Accent SILOKES niena a tie e e e a e e 32 Additional non English characters c cccccec esses ee eeeeeeees 32 Navigation Strokes igisi eee ai irie daliai 33 Grattiti SNO CE a a e e aoe Sateen 33 Using the onscreen keyboard s sssssssssssssssisssssesiesrissssnsnresessessesee 35 Using your personal computer keyboard eee eee 35 Importing data siese e ei aiee a 36 Contents Page iii Chapter 3 Managing Your Applications cssssssssssessseseessesseeseessnseeeees 39 Using the Applications Launcher ss ssesssesssissesserssssissessestersess 39 Selecting applications iesise e ienes ins nenir EEn A EEan 39 Switching between applications sss sssssrsssssssssssssse
196. that field 8 Click OK The imported data is highlighted in the application 9 To add the imported data to your handheld computer perform a HotSync operation See Palm Desktop online Help for more information on importing and exporting data Chapter 2 Page 37 Page 38 Entering Data in Your Handheld Computer Chapter 3 Managing Your Applications This chapter explains how to switch between applications on your TRGpro handheld computer how to change application settings so they are personalized to your work methods and how to categorize applications so you view them in related groups Using the Applications Launcher To open the Applications Launcher tap the Applications icon O Selecting applications Your handheld computer is equipped with a variety of applications All the applications installed on your handheld computer appear in the Applications Launcher See Opening applications in Chapter 1 for details Switching between applications When working in any application tap the Applications icon O or press an application button on the front panel of your handheld computer to switch to another application Your unit automatically saves your work in the current application and displays it when you return to that application Categorizing applications The category feature enables you to manage the number of application icons that appear onscreen in the Applications Launcher You can assign an applica
197. the current time battery level and application category Page 12 Introduction to Your TRGpro Handheld Computer To open an application 1 Tap the Applications icon Q a o fill Address Cale Date Book Expense Graffiti HotSync o Mail Memo Pad Prefs Security ToDo List 2 Tap the icon of the application that you want to open If you have many applications installed on your handheld computer tap the scroll bar to see all of your applications Tip To find an application quickly you can write the Graffiti character for the first letter of its name The Applications Launcher scrolls to the first application with a name that begins with that letter You can also assign application icons to different categories See Categorizing applications in Chapter 3 Using menus Menus on your handheld computer are easy to use Once you have mastered them in one application you can use them the same way in all other applications The menus of each application are illustrated in the section on that application in Chapter 4 The Edit menu is described in Editing records in Chapter 4 To open the menu bar 1 Open an application such as Memo Pad 2 Tap the Menu icon Chapter 1 Page 13 w Unfiled I Record New Memo oN Delete Memo D Beam Memo B Tap the Menu icon In this example three menus are available Record Edit and Options The
198. the name of the field to open New Message Tap to return to New Message screen To reply to an e mail item 1 Tap an e mail item in the Message List to display it onscreen 2 Tap Reply 3 Select whom you want to receive the reply Sender only All recipients or someone who didn t see the original e mail item Forward Reply Options BEBA fill Forward W Include original text O Comment original text 4 Select whether you want to include original text or comment original text 5 Tap OK 6 Enter the text of your reply Tip You have several options including setting the priority See Adding details to e mail items later in this chapter 7 Tap Send to place your reply in the Outbox Page 122 Communicating Using Your Handheld Computer Looking up an address To identify the recipient of an e mail item you need to enter that person s e mail address You can do this either by entering the data directly into the field or by using the Look Up command to access the information in your Address Book To look up an e mail address 1 Tap either the To or CC field name to expand it 2 Enter the first few letters of the last name of the person whose address you want to find 3 Tap Lookup 4 Ifthe letters you enter identify a unique listing from your Address Book your handheld computer completes the address for you If not the Lookup dialog box appears and lists all r
199. then be unselected Unselects all files in the current list Individual files may then be selected Tools Menu when RAM view is selected Copies the selected files from the CF memory card to RAM The original files remain on the CF memory card This performs the same function as the Copy button Moves the selected files from the CF memory card to RAM The original files are deleted from the CF memory card Deletes the selected files from the CF memory card Prompts you for a new name for a selected file Creates a new directory on the CF memory card Prompts you to enter the name for the directory Formats the CF memory card This will erase any data you have on the card A new card must be formatted before it can be used Plays a selected WAV file from the card Chapter 8 Page 203 rm Copy to CF Copy to CF as Mowe to CF Delete from RAMI Format CF Tools Menu when RAM view is selected Copy to CF Copies the selected files from RAM to the CF memory card The original files remain in RAM This performs the same function as the Copy button Copy to CF as Copies the selected files from RAM to the CF memory card but prompts you for the filenames to use The original files remain in RAM Move to CF Moves the selected files from RAM to the CF memory card The original files are deleted Delete from RAM Deletes the selected files from RAM Format CF Formats the CF memory card
200. ting an s scrolls to Sands and writing sm scrolls further to Smith If you sort the list by company name the Look Up feature scrolls to the first letter of the company name 3 Tap the record to view its contents Using Find You can use Find to locate any text that you specify in any application To use Find 1 Tap the Find icon Tip If you select text in an application before you tap Find the selected text automatically appears in the Find dialog box 2 Enter the text that you want to find Find is not case sensitive For example searching for the name davidson also finds Davidson Find locates any words that begin with the text you enter For example searching for plane finds planet but not air plane 3 Tap OK Find searches for the text in all records and all notes Page 68 Using Your Basic Applications Matches for David To Do Items Call David fddresses Crensh Davi 33 1 41 974521 Find Datebook Memos 11722 Meeting Minutes Mail Messages As your handheld computer searches for the text you can tap Stop at any time You may want to do this if the entry you want appears before your handheld computer finishes the search To continue the search after you tap Stop tap Find More 4 Tap the text that you want to review Using Phone Lookup Phone Lookup displays the Address List screen and lets you add the informat
201. tion to a category and then display a single category or all your applications Chapter 3 Page 39 To categorize an application 1 Tap the Applications icon O 2 Tap the Menu icon 3 Tap App and then tap Category 4 Tap the pick list next to each application to select a category Category Address w Main Calc w Main Date Book w Main Expense w Main Y System w Main w Main w System w System To Do List w Main Tip To create a new category tap Edit Categories from the pick list Tap New enter the category name and then tap OK to add the category Tap OK 5 Tap Done To display applications by category 1 Tap the Applications icon 0 2 Do one of the following Tap the Applications icon repeatedly to cycle through all your categories Tap the pick list in the upper right corner of the screen and se lect the category you want to display Changing the Applications Launcher display By default the Applications Launcher displays each application as an icon As an alternative you can choose to show a list of applications You can also choose to view the same category of applications each time you open the Applications Launcher Page 40 Managing Your Applications To change the Applications Launcher display 1 Tap the Applications icon Q 2 Tap the Menu icon 3 Tap Options and then tap Preferences 4 Tap the View By pick list and select List 5 Tap OK ESITI E ci Address
202. to e mail 122 Rescheduling events 80 Resetting organizer hard reset 218 location of reset button 8 217 soft reset 217 Retrieving e mail See Filters for e mail S Saving data 39 57 59 draft e mail 128 Scheduling events 76 80 Screen backlight 6 blank 223 calibrating 10 168 caring for 215 touching with your finger 5 Scroll bar 12 Scroll button 6 Searching See Finding Secondary DNS 188 Security 47 49 changing password 48 deleting password 48 displaying owner s name 172 forgotten password 49 locking the organizer 48 private records 72 74 Page 250 Index Security keys 190 Selecting date for event 78 e mail to be synchronized See Filters for e mail 134 phone numbers in Address Book 90 text 58 Sending e mail 120 122 127 Serial connector 9 Serial port 22 145 148 Serial port of handheld 176 Service templates 186 194 Service selecting for network 180 set queryDNS command for login scripts 193 Settings See Preferences ShortCuts backing up 146 managing 173 174 menu commands 14 predefined 34 using 33 Showing dates in Mail list 132 Signature for e mail 126 127 Simulated port for infrared communication 157 Soft reset 217 Sorting applications 40 e mail items 132 records 71 72 225 Sounds See Alarm and System sounds Starting applications 13 Storing e mail 129 Stylus dragging with 10 pen stroke to activate a feature 166 tapping with 10 Synchronizing data See HotSync System conduit 146
203. tore the data from your computer Page 216 Maintaining Your Handheld Computer Resetting your handheld computer Under normal circumstances you will not have to use the reset button On rare occasions however your handheld computer may no longer respond to buttons or the screen In this case you need to perform a reset to get your handheld computer running again Performing a soft reset A soft reset tells your handheld computer to stop what it s doing and start over again All records and entries stored in your handheld computer are retained with a soft reset After a soft reset the Welcome screen appears followed by the General Preferences screen to set time and date To perform a soft reset m Use the reset tip tool or the tip of an unfolded paper clip or similar object without a sharp tip to gently press the reset button inside the hole on the back panel of your handheld computer Reset button Tip Some handheld computers include a metal and plastic stylus with a reset tip inside To use it unscrew the metal barrel from the stylus quill Appendix A Page 217 Performing a hard reset With a hard reset all records and entries stored in your handheld computer are erased Never perform a hard reset unless a soft reset does not solve your problem Note You can restore any data previously synchronized with your computer during the next HotSync operation To perform a hard reset 1 Hold down the
204. transfer the data to your handheld computer Palm Desktop software can import data in the following file formats Comma delimited csv txt Address Book and Memo Pad only Tab delimited tab tsv txt Address Book and Memo Pad only CSV Lotus Organizer 2 x 97 Mapping Address Book only Date Book archive dba Address Book archive aba To Do List archive tda Memo Pad archive mpa Archive formats can only be used with Palm Desktop software Use the archive file formats to share information with other people who use Palm Computing platform devices or to create a copy of your important Palm Desktop information To import data 1 Open Palm Desktop software 2 Click the application into which you want to import data 3 If you are importing records that contain a field with category names do the following Select All in the Category box Be sure that the same categories that appear in the imported file also exist in the application If the categories do not exist create them now otherwise the records are imported into the Unfiled category From the File menu choose Import Select the file you want to import Click Open To import data into the correct Palm Desktop fields drag fields in the left hand column so that they are opposite the corresponding Sh OY OE ak Page 36 Entering Data in Your Handheld Computer imported field on the right If you do not want to import a field deselect the check box for
205. ts when you travel turn off sounds and configure your handheld computer to work with a modem or network See Chapter 7 for more information on customizing your handheld computer To open the Preferences screens 1 Tap the Applications icon O 2 Tap the Preferences icon 3 Tap the category pick list in the upper right corner of the screen 4 Tap the Preferences category you want to view The following procedures for setting the time and date give you an example of how to customize your handheld computer You make changes to the time and date in General preferences To set the current time 1 Tap the Set Time box Preferences w General Set Time i Tap here Set Date Auto off after w 2minutes 4 0 E Set Time System Sound w High Alarm Sound w High Game Sound w High Beam Receive w Off 2 Tap the up or down arrows to change the hour 3 Tap each minute number and then tap the arrows to change them 4 Tap AM or PM Note Your handheld computer can also display time based on a 24 hour clock See Formats preferences in Chapter 7 for more information 5 Tap OK Chapter 1 Page 19 To set the current date 1 Tap the Set Date box 2 Tap the arrows to select the current year Tap arrows to select year Tap to select month Tap to select date 29 3 Tap a month 4 Tap the current date To set the volume level 1 Tap the Applications icon O 2 Tap t
206. turn off your handheld computer If you find that your handheld computer shuts itself off before you finish reviewing the information on the screen you should increase the time setting of the automatic shutoff feature To set the Auto off delay 1 Tap the Auto off pick list 2 Tap the setting you want to use for the automatic shutoff feature 1 minute 2 minutes or 3 minutes Preferences w General Auto off after w 2 minutes System Sound w High Alarm Sound w High Game Sound w High Beam Receive w Off Page 170 Setting Preferences for Your Handheld Computer System alarm and game sounds Your handheld computer uses a variety of sounds The System Alarm and Game Sound settings enable you to turn the sounds on or off and to adjust the volume level associated with each type of sound To set the system and alarm sounds 1 Tap the System Sound pick list and select the sound level Note When you turn off the System Sounds you also turn off the chime tones associated with the HotSync operation 2 Tap the Alarm Sound pick list and select the sound level 3 Tap the Game Sound pick list and select the sound level Note The Game Sound setting works only with games that are programmed to respond to this setting Older games typically do not respond to this setting Volume level and System Alarm and Game Sounds The High Medium and Low settings for the System Alarm and Game Sounds will always b
207. tware you can take advantage of the LAN and WAN connectivity available in many office environments The Network HotSync software enables you to perform a HotSync operation by dialing in to a network or by using a cradle that is connected to any computer on your LAN or WAN provided that the computer connected to the cradle also has the Network HotSync software installed your computer is on and the HotSync Manager is running Connecting to your company s dial in server The Network HotSync software requires the following m Your computer has TCP IP support installed m Both your company s network system and its remote access server support TCP IP Your System Administrator has this information m You havea remote access account If you don t have an account consult your System Administrator Everything you need to connect to your company s dial in server network modem is included with your Palm Desktop software and handheld computer software You need to activate the feature Page 152 Advanced HotSync Operations however on both Palm Desktop software and your handheld computer To prepare your computer for a network HotSync operation 1 Click the HotSync Manager icon in the Windows system tray Tip The Windows system tray is usually in the lower right corner on your computer display The location may vary depending on the location of the taskbar and the version of Windows you are using 2 From the HotSync
208. unning incorrectly with the most recent version of the Palm OS please contact the third party developer or publisher to see if they offer an updated version of their application Software installation problems Problem Solution When I install Palm Take your handheld computer out of Desktop software I getan the cradle and install again error that a modem is attached to my serial port but there is no modem attached Appendix B Page 221 Operating problems Problem My handheld computer won t turn on I replaced the batteries but I am still getting a low battery warning I get a warning message telling me my handheld computer memory is full Solution Try each of these in turn Adjust the contrast control Make sure the batteries are installed properly Replace the batteries If your handheld computer still does not operate try a soft reset see Appendix A The battery warning message may appear immediately after replacing the batteries Also if you check the battery gauge in the Applications Launcher immediately after replacing the batteries the gauge may start at empty and slowly rise to full This is normal It takes a few minutes for the battery gauge to accurately show the condition of the batteries Purge Date Book and To Do List This deletes To Do List items and past Date Book events from the memory of your handheld computer See Purging records in Chapter 4 You m
209. uring the copy process 8 When complete tap the CF button to verify that the files were successfully copied to the CF card Chapter 8 Page 205 If you want to copy an application or database back to RAM perform these steps Sigg ooo Name i 5 7 Extension Registry pdb 0 0K 7 Extension Registry pdb 0 0K 8 Ffs Library pre 35 2K 8 Ffs Library pre 35 2K 9 FlashPro Setup pre 18 6K 9 FlashPro Setup pre 18 6K 10 GIRAFFE PRC 19 2K 10 GIRAFFE PRC 19 2K 12 Graffitibemo pre 12 6K 13 HackMaster pre 9 4K 14 HARDBALL PRC 18 0K 14 HARDBALL PRC 15 LauncherDB pdb 1 2K 15 LauncherDB pdb 7761K 155936K 0 0K 7761K 155936K Ram EG Ram EG 12 GraffitiDbemo pre 12 6K 13 HackMaster pre 11 GroffitiShortCuts pre 0 3K 11 GroffitiShortCuts pre 0 3K 1 Tap the name of the application or database 2 Tap the Copy button 8 Ffs Library 9 FlashPro Setup Hardball 10 Giraffe 11 Graffiti Shortcuts 12 Graffitibemo 13 HackMaster 14 HardBall 15 LauncherDB Complete 7749K 155936K Copying to RAM RAM 3 A process gauge will be displayed during the copy process 4 Tap the RAM button to confirm the file was successfully copied to memory CFpro Notes m Setting Up Multiple Machines Some organizations may need to configure a number of TRGpro handheld computers with identical applications and databases CFpro can be used to duplicate these files across multiple handheld computers m Creating CompactFlash Apps It is possi
210. us 92 notes for records 74 opening 53 overview 53 pressing button to beam categories 39 40 Date Book 52 Expense 56 font style 75 installing 42 44 Memo Pad 55 opening 13 preferences for 41 removing 45 security 47 size in kilobytes 232 To Do List 54 version of 232 viewing as icons 40 viewing as list 40 See also Add on applications Applications Launcher 12 13 39 41 Archive files importing data from 36 for main applications 36 saving deleted records 59 saving purged records 60 Automatic fill in Expense 113 Auto off delay 170 Autotext See Graffiti ShortCuts Backlight 6 167 s Batteries information 141 battery door 9 private records 74 installing 9 sorting records 71 Battery Alarm conserving power 170 preset 88 gauge 12 setting 80 BCC blind carbon copy 125 sound 88 171 223 Beaming information 140 141 for untimed events 81 location of IR port 8 Alphabet pen stroke to activate 168 Graffiti writing 28 problems with 230 onscreen keyboard 11 16 Beaming See Infrared Application buttons 5 12 52 53 54 Bold font for text 75 55 141 166 Brightness Control 8 Applications Business card for beaming 140 Address Book 53 Buttons preferences 166 beaming 141 Calculator 55 Index Page 243 C Calculator buttons explained 102 memory 102 opening 56 overview 55 recent calculations 56 102 Calibration 10 168 223 Call Waiting disabling 150 184 Calling card using in phone settings 151 185 Capita
211. ut of memory or decide that you no longer need an application you installed you can remove applications from your handheld computer You can remove only add on applications patches and extensions that you install you cannot remove the applications that reside in the ROM portion of your handheld computer To remove an add on application 1 Tap the Applications icon 0 2 Tap the Menu icon 3 Tap App and then tap Delete 4 Tap the application that you want to remove Delete Free Memory 1913K of 1952K S HardBall 19K MineHunt 10K 5 Tap Delete 6 Tap Yes 7 Tap Done Removing Palm Desktop software If you no longer want to use Palm Desktop software you can remove it from your personal computer To remove Palm Desktop software 1 From the Windows Start menu choose Settings and then Control Panel 2 Double click the Add Remove Programs icon 3 On the Install Uninstall tab select Palm Desktop software 4 Click Add Remove Note Youneed to install the HotSync Manager from the installation Chapter 3 Page 45 CD if you want to synchronize data with another PIM Page 46 Managing Your Applications Security Your handheld computer comes with a Security application so that unauthorized users cannot view the entries you wish to protect In Security you can do the following m Tur off and lock your handheld computer so that it does not operate until you enter the correct password
212. ve a check next to them High priority e mail items appear in bold Page 118 Communicating Using Your Handheld Computer w Inbox 5 Msgs 3 Unread mary aol com Dinner Plans david palm com Meeting notes Gayle Stoltz Little brother connie wilsont Press Release michael 3corn IR Beaming To open an e mail item m Tap an e mail item to open it igs Message 1of5 Recipient To johndoe aol com E From mary aol com Subject Subj Dinner Plans Date 1 28 02 2 30 pro John We are meeting at Dan and Leslie s place around 8 00 PM Don t forget to bring the birthday present for Dan See you there o To close an e mail item m Tap Done to close the e mail item Displaying full header information Previously read Time and date sent E mail body By default Mail displays abbreviated header information which comprises only the From and Subj fields The full header provides complete information about the sender receiver and copied recipients in addition to the subject and date the e mail item was created Mail uses the header type you select for all your e mail items To display full header information 1 Open an e mail item 2 Tap the Complete Header icon Tip To redisplay the abbreviated header tap the Abbreviated Header icon Chapter 5 Page 119 Creating e mail items You create e mail items with your handheld computer the same way you cre
213. vent accidental data loss When replacing the batteries begin by turning your handheld computer off so there is no screen display Never remove the batteries while your handheld computer is turned on When replacing the batteries always use good quality batteries of the same type Use only alkaline batteries with your handheld computer When you remove the batteries the built in backup power of your handheld computer maintains memory data for a period of up to one minute Whenever you remove the batteries replace them immediately If you encounter any difficulties in the course of battery replacement reinstall the original batteries and wait a few minutes for the backup power to recharge If the batteries drain to the point where your handheld computer does not operate it stores your data safely for about a month In this case there is enough residual energy in the batteries to store the data but not enough to turn on your handheld computer If your handheld computer does not turn on when you press the power button you should replace the batteries immediately If you leave drained batteries in your handheld computer for an extended period of time you can lose all of the stored data If this happens replace the batteries and use the reset button to reset your handheld computer See Resetting your handheld computer later in this chapter for details After you reset your handheld computer perform a HotSync operation to res
214. y it at any time To edit a ShortCut 1 Tap the ShortCut you want to edit 2 Tap Edit 3 Make the changes you want and tap OK Deleting a ShortCut If you no longer need a ShortCut you can delete it from the list of ShortCuts To delete a ShortCut 1 Tap the ShortCut you want to delete 2 Tap Delete 3 Tap Yes Page 174 Setting Preferences for Your Handheld Computer Connection preferences The Connection Preferences screen enables you to define the settings for communications devices such as modems that directly connect to your handheld computer These settings are for applications that activate and use these communications devices Preferences Connection Available Configurations Palm Modem US Canada Palm Modem UK IBM WorkPad Modem Direct Serial IR to a PC Handheld Pretec 56k CF Modem Direct CF Serial Rew ER Dare The Connection Preferences screen displays a list of available configurations the list varies depending on the kind of handheld computer you use and the software that has been added to it The list can be modified as needed For example a connection for the Palm Modem accessory appears on the list Assuming you have the modem hardware itself you need only add the specifics of the connection phone setup and if needed network connection to complete the configuration Creating new configurations You can also define new configurations Use the Connection Preferences scree
215. your data with Palm Desktop software on your computer so you always have a backup copy You can set different levels of security for your handheld computer so unauthorized eyes cannot view your data When you are out of the office track your expenses for your expense reports then transfer the data to your computer to print it out You can write edit and view your e mail and then synchronize your e mail with your desktop e mail application when you return to your office Chapter 1 Page 3 System requirements To install and operate Palm Desktop software your computer system must meet the following requirements Minimum requirements a Windows 2000 Windows 98 Windows 95 or Windows NT 4 0 m IBM compatible 486 computer or higher m 8MBRAM memory minimum 16 MB recommended required with Windows NT 4 0 20 MB available hard disk space VGA monitor or better CD ROM drive you can also download the Palm Desktop software from http www trgpro com m One available serial port Optional equipment Modem such as a CompactFlash modem card m Windows compatible printer Upgrade information If you already own a Palm Computing platform device TRG Products recommends that you install the version of Palm Desktop software that comes with your new TRGpro handheld computer into the same folder as your current Palm Desktop software All your data will be preserved when you install the new version in the same folder as the previ

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