3Com ADSL Modem Ethernet Owner's Manual
Contents
1. 2000 or ninety 90 days after purchase of the product from 3Com or its authorized reseller 3Com shall at its option and expense provide a software update which would effect the proper performance of such product repair such product deliver to Customer an equivalent product to replace such product or if none of the foregoing is feasible refund to Customer the purchase price paid for such product Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety 90 days after purchase or until April 1 2000 whichever is later OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from 3Com or its authorized reseller may be required Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RMA number or User Service Order USO number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days after 3Com receives the defe2. the unit will power up unconfigured To enter configuration information you must connect a PC running terminal emulation software e g Hyperterminal available on most PCs to the unit s console port Connect the 9 pin console cable from the terminal to the back of the unit Configure your terminal with the following serial port settings 9600 N 8 1 Refer to the Command Line Interface CLI Guide for details on accessing this interface The 3Com HomeConnect ADSL Modem Ethernet bridges traffic between ATM PVCs WAN ports To configure a WAN port use the following command syntax set port lt port gt vpi lt vpi gt vci lt vci gt where port is the WAN port to use 2 9 m vpi is the VPI of the ATM PVC a vci is the VCI of the ATM PVC 1 8 CHAPTER 1 INTRODUCTION TO THE HOMECONNECT ADSL M ODEM ETHERNET Enable the port using the command enable port lt port gt Save the configuration using the command save all For example if your service provider instructed you to use VPI 0 and VCI 44 you would enter the following CLI commands set port 2 vpi 0 vci 44 enable port 2 save all The CLI provides extensive configuration and monitoring capabilities For more information install the CLI User s Guide from the Installation CD supplied with your unit Operation After you have properly connected your HomeConnect ADSL Modem Ethernet and your new DSL link has been activated by your Network Service Provider
3. A1 1995 A2 1997This equipment conforms to the Class B limits CISPR 22 1993 AS NZS3548Australian New Zealand Limits and M ethods of Measurement of Information Technology equipment This equipment conforms to the Class B limits EN 50082 1 1992Flectromagnetic Compatibility Generic Immunity Standard Residential Commercial and Light Industrial Environment January 1992 With IEC 801 2 1984 IEC 801 3 1984 IEC 801 4 1988 VCCI Conformity This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual CORB WURKE FERAE HERR VCCI ORE TED YFA BERRET CORBIS R ER T HIZ2EIE SANELTHETA COBRBMIVACTL EVs V RERU T tA NAE FREESE LT TENET AIR ae AAS C gt TELUEROMRUELTFELL Safety Low Voltage Directive This equipment was tested and found to conform to the Council Directive 72 23 EEC for safety of electrical equipment Conformity with this Directive is based upon compliance with the following harmonized standard EN 60950 1992 A4 1997 Safety of Information Technology Equipment TS001 amp AS NZS3260 Australian New Zealand standard for Safety of Information Technology Equipment Including Electrical Business Equipment Caution to the User The user is cauti
4. or near a swimming pool Avoid using this telephone equipment during an electrical storm There may be a remote risk of electric shock from lightning m Use only the power adapter that came with the unit Replacement adapters can be obtained by contacting 3Com Customer Support In Case of a Problem First carefully review the contents of this booklet Check all of the connection points Ensure that cables and wires are intact and properly connected between Your 3Com HomeConnect ADSL Modem Ethernet and your computer m Your 3Com HomeConnect ADSL Modem Ethernet and the DSL data line 1 12 CHAPTER 1 INTRODUCTION TO THE HOMECONNECT ADSL M ODEM ETHERNET Your 3Com HomeConnect ADSL Modem Ethernet and the AC adapter Check that the AC adapter is plugged into a live AC socket If all of the connections are correct and you are still having difficulties contact your Network Service Provider for assistance Pow er Requirements a AC Voltage External DC adapter 100 to 250 VAC 50 60 Hz Power 10 watts maximum Operating Environment m Temperature 0 to 40 C operating 35 to 70 C shipping and storage a Humidity 0 95 non condensing TECHNICAL SUPPORT 3Com provides easy access to technical support information through a variety of services This section describes those services Technical Support Hotline Technical questions about the 3Com HomeConnect ADSL Modem products can be answered by technica
5. switches on the back of your unit to the desired configuration Place your HomeConnect ADSL M odem Ethernet in a convenient spot where all of the cables can reach it and Installation of the 3Com HomeConnect ADSL M odem Ethernet 1 5 where air can flow freely through the air holes in the unit s sides and top 2 Connect one end of the ADSL cable RJ 11 to the connector on the rear of the HomeConnect ADSL Modem Ethernet marked ADSL and connect the other end to your ADSL wall jack or Network Interface Device NID T CAUTION The DSL line outlet uses the same type connector as a normal voice telephone line Take care not to accidentally connect your HomeConnect ADSL M odem Ethernet to a telephone outlet and never connect a phone to your HomeConnect ADSL M odem Ethernet 3 Select the DIP switch mode this selects the boot option you want to use from the table below Table 1 1 and flip the appropriate switches 4 Connect the Ethernet cable to the Ethernet port on your Modem and the other end to the PC or network hub Do not confuse this cable with the RJ 11 ADSL cable The two RJ jacks look alike 5 Install the ferrite clamp Adding the ferrite clamp onto your Ethernet cable will minimize electromagnetic interference from your ADSL modem In order to ensure compliance with EN55022 CISPR 22 and FCC Part 15 Class B emission requirements attach the ferrite clamp to the Ethernet cable as shown below The clamp will be most ef
6. that the ADSL line is properly plugged into the rear panel jack Once training begins the indicator will flash orange once per second When the unit has properly synchronized with the central office the indicator will light green During data transfer the indicator will rapidly flash green Pin Assignments Pin assignments for the different jacks located on the back of your HomeConnect ADSL Modem Ethernet are listed below for your information ADSL Interface RJ 11 jack Pin 1 Not Used Pin 2 Ring Pin 3 Tip Pin 4 Not Used LAN Interface RJ 45 jack with MDI X set to OUT Pin 1 Transmit Data Pin 2 Transmit Data Pin 3 Receive Data Pin 4 NC no connect Pin5 NC Pin 6 Receive Data Pin 7 NC Pin 8 NC Important Safety Instructions 1 11 Console Interface DB 9 Default configured as DCE Pin 1 DCD LL lt PC Pin 2 Transmit Data LL gt PC Pin 3 Receive Data LL lt PC Pin 4 DTR LL lt PC Pin 5 Ground Pin 6 DSR LL gt PC Pin 7 RTS LL lt PC Pin 8 CTS LL gt PC Pin 9 RI LL lt PC Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water near a bathtub washbowIl kitchen sink laundry tub in a wet basement
7. 95 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this Installation Guide Portions of this documentation are reproduced in whole or in part with permission from as appropriate Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com and the 3Com logo are registered trademarks of 3Com Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Other brand and product names may be registered trademarks or trademarks of their respective holders FCC INFORMATION This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This device has been tested to comply with FCC standards and is acceptab
8. ADSL M odem Ethernet provides a lightning fast Digital Subscriber Line DSL connection between your PC or LAN and the service provider s network of high speed digital facilities This booklet contains the information you need to install use and care for your 3Com HomeConnect ADSL Modem Ethernet 1 4 CHAPTER 1 INTRODUCTION TO THE HOMECONNECT ADSL M ODEM ETHERNET What s Included in the Package First check your package to be sure it s complete You should have the following items The 3Com HomeConnect ADSL M odem Ethernet An AC to DC power adapter and cable RJ45 to RJ45 Ethernet Cable Console Cable DB 9 DB 9 RJ11 to RJ11 telephone cable for connection to the DSL data line Ferrite clamp Installation Guide CD ROM containing the printable CLI User s Guide and other utilities gt If anything is missing contact 3Com Customer Support Installation of the 3Com HomeConnect ADSL Modem Ethernet For protection against damage due to local lightning strikes and other electrical surges we recommend that you install an AC surge arrestor in the AC outlet to which this device is connected Below is a representation of the rear panel of your ADSL Modem Ethernet Console Power p LAN ADSL Connecting the HomeConnect ADSL M odem Ethernet is easy Just follow these steps Note Do not plug in the HomeConnect ADSL M odem Ethernet until you have carefully read all instructions below and have set the DIP
9. B 3Com HomeConnect 3 ADSL Modem Ethernet Installation Guide Version 1 1 http w w w 3com com Part No 1 024 2356 00 Published Sept 1999 3Com Corporation m 3800 Golf Road m Rolling Meadows Illinois m 60008 Copyright 1999 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time UNITED STATES GOVERNMENT LEGENDS If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following United States Government Legend All technical data and computer software is commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 19
10. ERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEM ENT OR REFUND OF THE PURCHASE PRICE paid AT 3COM S OPTION THIS DISCLAIM ER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 June 7 1999
11. SIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IM PLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEM ENT ALL OF WHICH ARE EXPRESSLY DISCLAIM ED 3COM NEITHER ASSUM ES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING POWER CUTS OR OUTAGES OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES for itself and its suppliers ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE or profits LOSS OF BUSINESS loss of information or data OR OTHER FINANCIAL LOSS ARISING OUT OF ORIN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INT
12. TION OF CONFORMITY 3Com Corporation 3800 Golf Road Rolling Meadows IL 60008 U S A declares that this product conforms to the FCC s specifications Part 15 Operation is subject to the following two conditions 1 this device may not cause harmful electromagnetic interference and 2 this device must accept any interference received including interference that may cause undesired operations This equipment uses the following USOC jacks RJ 11C FCC PART 68 STATEMENT 3Com Corporation Model 3Com HomeConnect ADSL Modem Ethernet There are no current FCC Part 68 rules governing DSL modems however care should be taken in connecting to a DSL network A FCC compliant 26 AWG telephone cord with a modular plug is provided with this equipment This device connects to the telephone network via a RJ 11 plug and jack The plug and jack also comply with FCC part 68 rules Be sure that the telephone line you are connecting the modem to is a DSL line and not a standard analog digital PBX party or coin telephone line If this device causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes
13. all you need to do is enjoy the high speed DSL access to your network There are no controls or adjustments to make Just make sure that power is provided to your ADSL Modem Ethernet at all times and that adequate ventilation is maintained The unit will take one minute to boot up when you power it on If power to the unit is interrupted the ADSL Modem Ethernet will automatically reconnect to the network when power is restored The connection process is not instantaneous however and it may take several minutes for your service provider s central office equipment to perform its periodic check of your line and then do the necessary handshaking to restore full communication LED Indicators There are four indicator lights LEDs on the front of the ADSL M odem Ethernet The Alert and ADSL status can light red orange or green depending on the status of the unit The PWR and LAN Status LEDs can only light green Operation 1 9 3Com HomeConnect ADSL Stalius Status ADSL Modem Ethernet Alert Indicator The Alert Indicator is used to indicate the configuration and software download status of the modem Immediately after power up the indicator will light orange for one second Then if the Configuration Reset button has been pressed while powering on the unit the indicator will flash green five times a second for four seconds In any case the indicator will then flash orange twice a second for four seconds during
14. ctive product 3Com shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not Dead or Defective on Arrival In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty eight 48 hours of installation but no later than thirty 30 days after the date of purchase and this is verified by 3Com it will be considered dead or defective on arrival DOA and a replacement shall be provided by advance replacement The replacement product will normally be shipped not later than three 3 business days after 3Com s verification of the DOA product but may be delayed due to export or import procedures The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen 15 days after shipment of the replacement 3Com will charge Customer for the replacement product at list price WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REM EDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEM ENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REM EDIES ARE EXCLU
15. fective when placed closest to the end of the Ethernet cable see diagram below which is connected to your modem Place the open clamp around the cable portion close to the jack which will be connected to the ADSL M odem Ethernet unit Close the clamp around the cord making sure the two small clips are completely closed they will be flush with the clamp body The clamp is now properly attached to the Ethernet cable 1 6 CHAPTER 1 INTRODUCTION TO THE HOMECONNECT ADSL M ODEM ETHERNET 6 Determine if you want the M DIX switch out or in The M DI X Switch swaps the transmit Tx and receive Rx signal pairs on the Ethernet port The M DI X button must be pressed in to use the port for connection to a workstation When the M DI X button is out you can connect to a non cascade port on another hub 7 Plug one end of the power adapter into a wall socket and connect the other end of the cable to the rear of the HomeConnect ADSL Modem Ethernet What are the Boot Options The 3Com HomeConnect ADSL M odem Ethernet has a set of 4 numbered DIP Dual Inline Package switches that can be used to select a pre programmed configuration One of the pre programmed configurations may match the settings required by your service provider Please check with your service provider If so installation is as simple as setting the DIP switches and powering on the unit If not you can still easily configure the unit using a serial con
16. in its facilities equipment operations or procedures that could effect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this device for repair and warranty information please refer to the Warranty section of this User Guide In the event of device malfunction all repairs should be performed by 3Com or an authorized agent It is the responsibility of users requiring service to report the need for service to our company or to one of our authorized agents In the event service is required refer to the Warranty section for information Service can be obtained at 3Com Corporation 1800 W Central Avenue Mount Prospect IL 60056 If the device is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This registered device is capable of providing users access to interstate providers of operator services through the use of equal access codes INTERNATIONAL STATEMENTS OF CONFORMITY Electromagnetic Compatibility This equipment was tested and found to conform to the Council Directive 89 336 EEC for electromagnetic compatibility Conformity with this Directive is based upon compliance with the following harmonized standards EN 55022 1994 Limits and methods of Measurement of Radio Interference
17. l support representatives This hotline is a toll call 847 262 3700 8 00am 6 00pm CST Monday through Friday Canadian customers can speak to a technical support representative by contacting Keating Technologies 905 305 6570 8 00am 8 00pm EST Monday through Friday Online Technical Support 3Com offers product support 24 hours a day 7 days a week through World Wide Web consumer 3com com support 3Com BBS 847 262 6000 Email support consumer 3com com If you need to Return the Modem to Us Contact 3Com Customer Support If the support representative determines that you need to return the modem you will receive an SRO Service Repair Order number You must have an SRO number before returning the modem to us Ship the unit postage paid in a strong box made of corrugated cardboard with plenty of packing material DO NOT send the modem back in the original box Send ONLY the modem NOT manuals diskettes etc Include your SRO number name and address on the shipping label as well as inside the package If possible send the package via a courier capable of tracking the progress of the shipment Ship to the following address 3Com SRO Attn Dock 15 PCD 1800 W Central Road M ount Prospect IL 60056 Customers in Canada needing to return a modem for repair or replacement should send the modem to the following address Keating Technologies 25 Royal Crest Court Suite 120 Markham ONT L3R 9X4 MANUFACTURER S DECLARA
18. le for home or office use The 3Com HomeConnect has been determined to comply with Part 15 of the FCC rules under the manufacturer s Declaration of Conformity procedures in Title 47 of the Code of Federal Regulations section 2 906 a The party responsible for the Declaration of Conformity is 3Com Corporation 3800 Golf Road Rolling M eadows IL 60008 847 262 5000 www 3com com Changes or modifications to this device not expressly approved by the party responsible for compliance could void the user s authority to operate this device The manufacturer s Declaration of Conformity implies that this device was tested at a laboratory recognized by the FCC and found to meet the limits for a class B digital device This device has not been certified by the FCC 1 INTRODUCTION TO THE HOMECONNECT ADSL MODEM ETHERNET Introduction a Welcome to the 3Com HomeConnect ADSL Modem Ethernet What s Included in the Package Installation Operation Pin Assignments Important Safety Instructions m Technical Support FCC Information a Warranty Information Welcome to the 3Com HomeConnect ADSL Modem Ethernet The 3Com HomeConnect ADSL M odem Ethernet is your passport to full internetworking and high speed multimedia communications from your home or office to a corporate network or the Internet With the ADSL Modem Ethernet connected to your computer and an account activated by your network service provider the
19. ll products that are replaced will become the property of 3Com Replacement products may be new or reconditioned 3Com warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer SOFTWARE 3Com warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifications fora period of ninety 90 days from the date of purchase from 3Com or its authorized reseller 3Com warrants the media containing software against failure during the warranty period No updates are provided 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable 3Com published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product docume
20. n the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Currently telecommunication companies do not allow users to connect their equipment to jacks except in precise situations that are spelled out in tariffing arrangements with those companies Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment For your own protection make sure that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Do NOT attempt to make such c
21. ntation or specifications as being compatible 3Com will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with 3Com s published specifications or user manual THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE FOR THE APPLICABLE WARRANTY PLEASE REFER TO THE END USER LICENSE AGREEM ENT GOVERNING THE USE OF SUCH SOFTWARE YEAR 2000 WARRANTY In addition to the Hardware Warranty and Software Warranty stated above 3Com warrants that each product sold or licensed to Customer on and after January 1 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1 2000 provided that all other products used by Customer in connection or combination with the 3Com product including hardware software and firmware accurately exchange date data with the 3Com product with the exception of those products identified at 3Com s Web site http www 3com com products yr2000 html as not meeting this standard If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1 2000 and Customer notifies 3Com before the later of April 1
22. oned that any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment UL Certified CUL Certified This information technology equipment is UL Certified and CUL Certified for the uses described in the users guide Radio and Television Interference This equipment generates and uses radio frequency energy and if not installed and used properly in strict accordance with the manufacturer s instructions may cause interference to radio and television reception The modem has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC rules which are designed to provide reasonable protection against such interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause interference to radio and television communications However there is no guarantee that interference will not occur in a particular installation If this device does cause interference to radio or television reception which you can determine by monitoring reception when the modem is installed and when it is removed from the computer try to correct the problem with one or more of the following measures Reorient the receiving antenna for televisions with antenna reception only or cable input de
23. onnections yourself Instead contact an electric inspection authority or electrician as appropriate AVIS L tiquette d Industrie Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme aux normes de protection d exploitation et de s curit des r seaux de t l communications comme le prescrivent les documents concernant les exigences techniques relatives au mat riel terminal Le Minist re n assure toutefois pas que le mat riel fonctionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de t l communication Le mat riel doit galement tre install en suivant une m thode accept e de raccordement L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es cidessus n emp che pas la d gradation du service dans certaines situations Les r parations de mat riel homologu doivent tre coordonn es par un repr sentant d sign par le fournisseur L entreprise de t l communications peut demander l utilisateur de d brancher un appareil la suite de r parations ou de modifications effectu es par l utilisateur ou cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise la terre de la source d nergie lectrique des lignes t l phoniques et des canalisa
24. sole connection The following DIP switch combinations are valid Table 1 1 DIP Switch Modes DIP Switch Mode 1 2 3 4 VPI VCI off off off off Unconfigured Mode CLI configuration required ON off off off 0 33 off ON off off 0 35 ON ON off off 8 35 off off ON off 0 38 ON off ON off 0 33 35 off ON ON off 0 33 38 all other settings Unconfigured Mode CLI configuration required Boot options only affect the operation of a unit which does not presently have any configuration settings i e the unit is new the Configuration Reset button has been pressed Installation of the 3Com HomeConnect ADSL M odem Ethernet 1 7 or a delete configuration command has been executed from the CLI Changing Boot Options Resetting YourModem You may choose a different boot option after you have already selected one previously and set up your unit To reset your unit and select a different boot option 1 Set the appropriate DIP switch to match the configuration information provided by your service provider 2 Unplug the power cable from your 3Com HomeConnect ADSL Modem Ethernet 3 Press the Configuration Reset button for 5 seconds while plugging the power cable back in Following the above steps will power on the 3Com HomeConnect ADSL Modem Ethernet with the desired boot option and erase all previous parameters Unconfigured Mode If you have not selected one of the preconfigured boot options
25. tions d eau m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales Avertissement L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours un service d inspection des installations lectriques ou un lectricien selon le cas Centre de guarantie et de service apr s vente Keating Technologies 25 Royal Crest Court Suite 120 Markham ONT L3R 9X4 3Com CORPORATION LIMITED WARRANTY This warranty applies to customers located in the United States Australia Canada except Quebec Ireland New Zealand U K and other English language countries and countries for which a translation into the local language is not provided 3COM HOMECONNECT ADSL MODEM ETHERNET HARDWARE 3Com warrants to the end user Customer that this hardware product will be free from defects in workmanship and materials under normal use and service for the following length of time from the date of purchase from 3Com or its authorized reseller FIVE 5 YEARS 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available 3Com may in its sole discretion refund to Customer the purchase price paid for the defective product A
26. vice Relocate the computer with respect to the receiver Relocate the computer and or the receiver so that they are on separate branch circuits If necessary consult your dealer or an experienced radio television technician for additional suggestions You may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems Stock No 004 000 0345 4 U S Government Printing Office Washington DC 20402 In accordance with Part 15 of the FCC rules the user is cautioned that any changes or modifications to the equipment described in this manual that are not expressly approved by 3Com could void the user s authority to operate the equipment For Canadian Modem Users Industry Canada IC This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of Industry Canada Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B pr scrites dans la norme sur le mat riel brouilleur Appareils Num riques NM B 003 dict e par l Industrie Canada NOTICE The Industry Canada IC label identifies certified equipment This certification means the equipment meets certain telecommunications network protective operational and safety requirements as prescribed i
27. which the modem will accept software download through the serial port see Chapter 5 of the CLI User s Guide for a description of the Software Update process Approximately ten seconds after power up the Alert Indicator will begin flashing green twice a second while the unit s software is loading It takes about 30 seconds for the unit to complete downloading Once the download is complete the indicator will be turned off PWR Indicator The PWR Indicator lights green when power is applied If this indicator is off check to be sure that the power cable is connected at the rear panel and that the power adapter is plugged in LAN Status Indicator The LAN Status Indicator lights green when your modem is connected to your PC or Ethernet LAN If the connection to the LAN is broken the indicator will go off and remain off Be sure that the computer or hub cables are properly connected at the rear panel and at your PC or Ethernet hub Also check to make sure that the M DI X Ethernet Crossover switch is properly set 1 10 CHAPTER 1 INTRODUCTION TO THE HOMECONNECT ADSL M ODEM ETHERNET When data traffic is passing through the Ethernet port the LED will rapidly flash green ADSL Status Indicator After power up and software downloading the ADSL Status Indicator will light red until the modem begins to synchronize with the central office equipment If the indicator remains red for an extended period you should check to ensure
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