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HP Intel Core i7 4770
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1. AMD Radeon HD8350 DH PCle x16 graphics card 1 GB DDR3 717220 001 Intel PRO 1000 single port GbE NIC includes bracket 728562 001 Intel Dual Band Wireless N 7260 802 11 a b g n 2x2 Wireless NIC 745668 001 Intel Core i7 processors include thermal material 4771 3 5 GHz 8 MB L3 cache 84W 742563 001 4770 3 4 GHz 8 MB L3 cache 84W 727373 001 4770s 3 1 GHz 8 MB L3 cache 65W 732507 001 Intel Core i5 processors include thermal material 4670 3 4 GHz 6 MB L3 cache 84W 727381 001 4670s 3 1 GHz 6 MB L3 cache 65W 732506 001 4570 3 2 GHz 6 MB L3 cache 84W 727380 001 4570s 2 9 GHz 6 MB L3 cache 65W 732505 001 4430 3 0 GHz 6 MB L3 cache 84W 745033 001 4430s 2 7 GHz 6 MB L3 cache 65W 745034 001 Intel Core i3 processors include thermal material 4340 3 6 GHz 4 MB L3 cache 54W 742562 001 4330 3 5 GHz 4 MB L3 cache 54W 742561 001 4130 3 4 GHz 3 MB L3 cache 54W 742560 001 Intel Pentium processors include thermal material G3430 3 3 GHz 3 MB L3 cache 54W 742566 001 G3420 3 2 GHz 3 MB L3 cache 54W 742565 001 G3220 3 0 GHz 3 MB L3 cache 54W 742564 001 Common POST Error Messages Screen Message Probable Cause Recommended Action 101 Option ROM Error 1 System ROM checksum 1 Verify ROM reflash if required error 2 Remove suspected card 2 Expansion board option reboot ROM checksum 103 System Board Failure DMA timers Clear CMOS memory reboot Replace system board Clear CMOS memory Remove expans
2. ATAO SATA1 PSWD MEDIA FRONT USB System Board Connectors and Jumpers component location may vary PS2 PS 2 keyboard mouse connectors MEDIA Media card reader connector PWRCPU CPU power connector PSWD Password header BAT RTC battery socket CMOS CMOS header CPUFAN Processor fan connector FRNT AUD Front panel connector DIMM3 Memory socket Channel A X1PCIEXP3 PCI Express x1 slot DIMM1 Memory socket Channel B X1PCIEXP2 PCI Express x1 slot PB LED Power switch connector X PCIEXP1 PCI Express x1 slot PWR CMD Power connector X16PCIEXP PCI Express x16 slot SATA PWRO Optical drive power connector PAR Parallel port connector PWR Main power connector IN OUT Audio connectors FRONT USB 3 0 Front USB 3 0 port connector COMB Serial port SPKR Speaker connector USB USB connectors SATA5 Any SATA Device other than the primary hard drive VGA COMA Monitor connector serial port SATAO Primary hard drive DVI DVI connector SATA1 Any SATA Device other than the primary hard drive RJ45 Network connector FRONT_USB 1st USB connector PS2 Keyboard mouse connector HP ProDesk 400 G1 SFF Chassis 742427 001 page 4
3. Drive Detects Imminent Failure Hard drive is about to fail 2 3 Check monitor connection 4 1 Determine if hard drive is giving correct error message Use F2 Diagnostics to run DPS Self test 2 Apply hard drive firmware patch if applicable 3 Back up contents and replace hard drive 742427 001 page2 HP ProDesk 400 G1 SFF Chassis System Setup and Boot Access the Setup Utility during computer boot by pressing the F10 key If you do not press F10 at the appropriate time you must restart the computer and again press F10 when the monitor light turns green NOTE Not all settings are available for all models Computer Setup Menu Heading Option Description File System Information Lists the following main system specifications Installed memory size speed ch Integrated MAC Address Chassis serial number Asset tracking number System BIOS Product name Manufacturer SKU number some models Processor type speed stepping Cache size L1 L2 L3 About Displays copyright notice Set Time and Date Allows you to set system time and date Replicated Setup Allows you to save or restore system configuration to from a USB flash drive Default Setup Allows you to save current settings as default or restore fac tory settings as default Apply Defaults and Exit Applies the selected default settings and clears any established passwords Ignore Changes and Exit Exits Compute
4. Illustrated Parts amp Service Map HP ProDesk 400 G1 Small Form Factor 2013 Hewlett Packard Development Company L P The information con tained herein is subject to change without notice HP shall not be liable for technical or editorial errors or omissions contained herein Document Number 742427 001 1st Edition July 2013 Key Specifications Processor Type RAM Type Maximum RAM Expansion Slots Intel 4th Generation Pentium Core i3 i5 i7 1600 MHz DDR3 SDRAM 16 GB e 1 PCI Express x16 graphics connectors one wired as a x4 e 3 PCI Express x1 accessory connectors Chipset Intel H81 Express Graphics Adapter Integrated Intel HD Graphics optional discrete graphics Removable Storage Slim DVD ROM drive 1 0 Interfaces Preinstalled Operating Systems Spare Parts Slim SuperMulti DVD drive Slim BDXL Blu ray Writer drive Media Card Reader Front 2 USB 2 0 ports 2 USB 3 0 ports microphone head phone Rear 4 USB 2 0 ports 1 VGA video port 1 DVI D video port 1 RJ 45 network connector 1 RS 232 serial port 1 RS 232 serial port optional 2nd port 3 5mm audio in out jacks PS 2 keyboard and mouse ports Windows 8 1 Windows 7 Novell SUSE Linux Enterprise Desktop 11 FreeDOS 2 0 System Unit 1 Front bezel 745039 001 2 Access panel 745042 001 3 Power supply 240W 85 efficient 722536 001 Power supply 240W standard 702457 001 Cabl
5. LEDs LED Color LED Activity State Message Power White On Computer on Power White 1 blink every 2 seconds Normal Suspend Mode Power Red 1 blink every second followed CPU thermal shutdown by a 2 second pause Power Red 3 blinks 1 blink every second Processor not installed followed by a 2 second pause Power Red 4 blinks 1 blink every second Power failure power supply over followed by a 2 second pause load Power Red 5 blinks 1 blink every second Pre video memory error followed by a 2 second pause Power Red 6 blinks 1 blink every second Pre video graphics error followed by a 2 second pause Power Red 7 blinks 1 blink every second System board failure ROM followed by a 2 second pause Power Red 8 blinks 1 blink every second Invalid ROM based on Checksum followed by a 2 second pause Power Red 9 blinks 1 blink every second System powers on but is unable to followed by a 2 second pause boot Power Red 10 blinks 1 blink every second Bad option card followed by a 2 second pause Power Red 11 blinks 1 blink every second Current processor does not support a followed by a 2 second pause feature previously enabled none none System does not power on System unable to power on and LEDs are not flashing HP ProDesk 400 G1 SFF Chassis 501 Display Adapter Failure Graphics display controller 1 Reseat graphics card Clear CMOS Replace graphics card 1720 SMART Hard
6. accessory USB ports Slot Security Disable the PCI PCle and Mini Card slots Network Boot Enables disables boot from OS NIC models only System IDs Allows you to update asset tag ownership tag UUID keyboard locale setting Master Boot Record Security enables disables MBR System Security Allows you to set e Data Execution Prevention enable disable SVM CPU Virtualization enable disable Virtualization Technology VTx enable disable Virtualization Technology Directed 10 VTd enable disable Trusted Execution Technology enable disable Embedded Security Device enable disable Reset to Factory Settings Do not reset Reset Measure boot variables devices to PCR1 enable disable OS management of Embedded Security Device enable disable Reset of Embedded Security Device through OS enable disable No PPI provisioning Windows 8 only enable disable Allow PPI policy to be changed by OS enable disable DriveLock Security Allows you to assign or modify a master or user password for hard drives Secure Boot Configuration Windows 8 only e Legacy Support enable disable e Secure Boot enable disable e Key Management enable disable e Fast Boot enable disable Power OS Power Management Allows you to enable disable Runtime Power Man agement Idle Power Savings Unique Sleep State Blink Rates Hardware Power Management Enable disable SATA power management S5 maxi mum power
7. es 1 Front 1 0 assembly 2 Power switch assembly SATA drive power cable SATA data cable 14 inch 1 straight end 1 angled end SATA data cable 19 5 inch 2 straight ends DMS 59 to dual VGA cable DMS 59 to dual DVI cable Adapter DisplayPort to VGA Adapter DisplayPort to DVI Adapter DisplayPort to HDMI Adapter DVI to VGA Adapter DVI I to VGA BFR PVC free Adapter DVI I to VGA standard DisplayPort cable Not shown Keyboards not illustrated PS 2 724718 xx1 USB 724720 xx1 USB unbranded Katydid 729339 xx1 Wireless HP Elite includes USB dongle 724722 xx1 Smart card CCID 701671 001 Wireless kit keyboard mouse dongle 730323 xx1 Washable 700510 xx1 Arabic 17x LA Spanish Belgian 18x Norwegian Brazilian Portuguese 20x Bulgaria 26X Portuguese Czech 22X Romanian Danish 08x Russian Finnish 35X Saudi Arabia French 05x Slovakia French Canadian 12x South Korea German 04x Spanish Greek 15x Swedish Hebrew BBX Swiss Hungarian 21x Taiwanese International 37x Thai International English L3x Turkish Italian 06x U S Japanese 29x U K 001 161 201 281 291 AA1 AB1 only 001 121 161 201 only 201 only Mass Storage Devices not illustrated DVD ROM drive DVD RW drive Blu ray BD RW SuperMulti XL Drive 2 TB 7200 rpm hard drive 3 5 inch 1 TB hybrid SSD 2 5 inch hard drive 1 TB 7200 rpm hard drive 3 5
8. inch 500 GB hard drive hybrid SSD 2 5 inch hard drive 500 GB 7200 rpm hard drive 3 5 inch 256 GB Solid State Drive SSD self encrypting SED Optical drive bezel blank 732769 001 128 GB Solid State Drive SSD Not shown 20 GB Solid State Drive SSD HP ProDesk 400 G1 SFF Chassis 742427 001 People s Republic of China 745037 001 745038 001 745040 001 745045 001 745044 001 463023 001 463024 001 632484 001 662723 001 617450 001 657401 001 720216 001 202997 001 487562 001 16x 09x AAXx 13x 21X 25X DEx 23X KDx 07x 10x 11x ABx 28X 14x 00x 03x 608394 001 657958 001 719157 001 747993 001 724937 001 747992 001 724938 001 747991 001 680020 001 665961 001 683305 001 page 1 Miscellaneous Parts Standard and Optional Boards not illustrated System board includes replacement thermal material System board for use in models without Windows 8 718414 001 System board for use in models with Windows 8 Standard 718414 501 System board for use in models with Windows 8 Professional 718414 601 System board for use in models with NetClone the People s Republic of 745239 001 China only Memory modules PC3 12800 CL11 8 GB 689375 001 4 GB 671613 001 2 GB 671612 001 Other boards Nvidia NVS315 PCle x16 graphics card 1 GB 720837 001 Nvidia NVS310 PCle x16 graphics card 512 MB 707252 001 AMD Radeon HD8490 DP PCle x16 graphics card 1 GB 717219 001
9. ion boards Replace system board 164 Memory Size Error and 201 Memory Error Incorrect memory configu ration Run Setup F10 Check DIMMs for proper seating type and HP compatibility 3 Remove DIMMs singularly and reboot to isolate faulty DIMM 4 Replace system board N UN a W 214 DIMM Configuration Warning Populated DIMM configura tion is not optimized Rearrange the DIMMs so that each channel has the same amount of memory 301 304 Keyboard error Keyboard failure Check keyboard connection or keys Check connector for bent or missing pins Replace keyboard If 304 possible system board problem 1 Fan sink 745661 001 2 Speaker 727149 001 3 Printer port PCI card 638817 001 4 Fan duct 727145 001 5 Serial port PCI card low profile 638815 001 Card reader 14 in 1 USB 3 0 3 5 inch 716390 001 Adapter USB 3 0 to 2 0 736835 001 HP Ultraslim Keyed Cable Lock 703372 001 Rubber foot 583654 001 Chassis stand 688952 001 Hard drive carrier 2 5 inch to 3 5 inch 703597 001 Hard drive adapter bracket 2 5 in or 3 5 in hard drive in 5 25 in bay 397117 001 7 WLAN antennas 583345 001 gt Mouse PS2 optical 674315 001 Mouse USB HP Elite 674318 001 Mouse washable 724795 001 Mouse wireless HP Elite Brazil only 674317 001 Mouse USB optical 674316 001 Mouse USB Portia 719901 001 Not shown Diagnostic
10. ord again as shown current password new password new password NOTE Type the new password carefully since the characters do not appear on the screen 4 Press Enter The new password will take effect the next time the computer is restarted Deleting a Power On or Setup password 1 Turn on or restart the computer To delete the Setup password go to step 2 To delete the Power On password go to step 3 2 To change the Setup password as soon as the computer turns on Press the Esc key while Press the ESC key for Startup Menu message is displayed Press the F10 key to enter Computer Setup 3 When the key icon appears type your current password followed by aslash or alternate delimiter character as shown Example currentpassword 4 Press Enter Clearing CMOS 1 Turn off the computer and disconnect the power cord from the power outlet 2 Remove the access panel 3 On the system board press and hold the CMOS button for 5 seconds 4 Replace the chassis access panel and reconnect the power cord 5 Turn on the computer and allow it to start page 3 PS2 RJ45 DVI VGA COMA ii ii USE COMB IN OUT PAR X16PCIEXP X1PCIEXP1 X1PCIEXP2 X1PCIEXP3 FRONT_AUD wir a mL i FE i bibl fe se m e System Board CPUFAN olf tt is fa bey za FE F r Ea fil 25 TETTEL ae DIMM3 DIMM1 Wire ope eo S een FRONTUSB3 0 SPKR SATAS S
11. r setup without saving changes Save Changes and Exit Saves changes to system configuration or default settings and exits Computer Setup Storage Device Configuration Lists all installed BIOS controlled storage devices The following options may display depending on configuration e CD ROM e SMART ATA disks only e Hard Disk e Diskette Storage Options Allows you to set e SATA Emulation Choose how the SATA controller and devices are accessed by the OS SATA Emulation choices are AHCI RAID or IDE e Removable Media Boot Enables disables ability to boot the system from removable media Boot Order Specify boot order for UEFI and legacy boot sources Also specify hard drive boot order e Shortcut to Temporarily Override Boot Order Security Setup Password Set and enable the setup Admin password Power On Password Set and enable power on password Password Options Allows to you enable disable e Lock Legacy Resources e Setup Browse Mode e Password prompt on F9 amp F12 e Network Server Mode Smart Cover Allows you to lock unlock the smart cover and set the cover removal sensor to disable notify user setup password Device Security Set Device Available Device Hidden for embedded security device system audio network controller USB controller serial parallel ports and SATA ports USB Security Set Device Available Device Hidden for front USB ports rear USB ports
12. savings PCI express power management network controller USB 3 0 controller Thermal Control minimum fan speed Advanced Power On Options Allows you to set e POST mode QuickBoot Clear Memory FullBoot or FullBoot Every x Days POST messages enable disable Press the ESC key for Startup Menu enable disable Option ROM Prompt enable disable After Power Loss off on previous state POST Delay none 5 10 15 20 or 60 seconds Remote Wakeup Boot Source remote server local hard drive Factory Recovery Boot Support enable disable Bypass F1 Prompt on Configuration Changes enable disable BIOS Power On Set the computer to turn on at a preset time Bus Options Allows you to enable disable PCI SERR Generation and PCI VGA palette snooping Onboard Devices Allows you to set resources for or disable on board system devices 742427 001 Advanced continued Device Options Allows you to set Printer mode Bi Directional EPP ECP Output Only Num Lock State at Power on off on Integrated Video enable disable Integrated Graphics Auto Disable Force Internal Speaker enable disable NIC PXE Option ROM Download enable disable SATA RAID Option ROM Download enable disable Multi Processor enable disable Hyper threading enable disable Turbo Mode enable disable VGA Configuration Allows you to specify which VGA controller is the boot primary Displayed onl
13. y if add in video card installed Option ROM Launch Policy lets you set the launch policy for option ROMs AMT Configuration Allows you to Set e AMT enable disable e Unconfigure AMT ME enable disable e Hide Unconfigure ME Confirmation Prompt enable disable e Watchdog Timer enable disable Password Security Establishing a Setup or Power On password 1 Turn on or restart the computer 2 As soon as the computer turns on press the Esc key while Press the ESC key for Startup Menu message is displayed at the bottom of the screen 3 Press the F10 key to enter Computer Setup 4 To establish Setup password select Security gt Setup Password and follow the instructions or To establish a Power On password select Security gt Power On Password and follow the instructions on the screen 5 Before exiting click File gt Save Changes and Exit Changing a Setup or Power On password 1 Turn on or restart the computer To change the Setup password go to step 2 To change the Power on password go to step 3 2 To change the Setup password as soon as the computer turns on Press the Esc key while Press the ESC key for Startup Menu message is displayed Press the F10 key to enter Computer Setup 3 When the key icon appears type your current password a slash or alternate delimiter character your new password another slash or alternate delimiter character and your new passw
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