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HP 385548-041

1. Table 3 1 Spare Parts Notebook Major Components Continued Spare Part Item Description Number 14 System boards With 128 MB video memory for use only with 382686 001 HP Compaq nw8240 models With 128 MB video memory for use only with 382687 001 HP Compag nc8320 and nx8220 models With 64 MB video memory for use only with 382688 001 HP Compag nc8230 and nx8220 models 15 System board frame includes RJ 11 connector 382689 001 module and cable 16 Serial connector module includes serial connector 382690 001 module cable 17 Broadcomm Bluetooth wireless board includes 367871 001 Bluetooth board cable 18 Base enclosures For use only with HP Compaq nw8240 models 384132 001 For use only with HP Compaq and nc8230 and 382681 001 nx8220 models Maintenance and Service Guide 3 1 Illustrated Parts Catalog Notebook Major Components 3 12 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Notebook Major Components Continued Spare Part Item Description Number 19 Battery packs 8 cell 4 8 AHr 372771 001 8 cell travel battery 367456 001 20 Push button module 382693 001 21 MultiBay II devices 8X Max DVD ROM drive 373314 001 DVD RW R and CD RW Combo Drive 375557 001 DVD CD RW Combo Drive 373315 001 22 Hard drives include frame and connector 7200 rpm 5400 rpm 60 GB 380950 001 80 GB 379810 001 60 GB 379809 001 40 GB 379808 001 23 Audio board in
2. jm Head MMIII Color Qty Length Thread Width Silver 4 8 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the heat sink to the notebook screws are captured on the heat sink by C clips documented in Section 5 13 Phillips PM2 0x8 0 Shoulder Screw Locations C 20 Maintenance and Service Guide Screw Listing Table C 12 Hex Socket HM5 0x10 0 Screw Lock 0 m Head MMIII Color Qty Length Thread Width Silver 4 10 0mm 2 5mm 5 0 mm Where used Two screw locks that secure the system board to the notebook documented in Section 5 22 Two screw locks that secure the serial connector module to the notebook documented in Section 5 25 Hex Socket HM5 0x 10 0 Screw Lock Locations Maintenance and Service Guide C 21 Screw Listing Table C 13 Torx T8M2 0x6 0 Screw jm Head MMI Color Qty Length Thread Width Black 7 6 0 mm 2 0 mm 4 5 mm Where used 7 screws that secure the system board to the notebook documented in Section 5 22 Torx T8M2 0x6 0 Screw Locations C 22 Maintenance and Service Guide Screw Listing Table C 14 Phillips PM2 0x6 0 Screw Head m MMIII Color Qty Length Thread Width Silver 1 6 0 mm 2 0 mm 4 0 mm Where used One screw that secures the push button module to the base enclosure documented in Section 5 24 Phillips PM2 0x6 0 Screw Location Maintenance and Service Guide C 23 1394 port 1 10 A adjustable no
3. Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 15 m to 3 048 m 15 m to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The notebook operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Table 6 2 15 4 inch WSXGA TFT Display Dimensions Height Width Diagonal 20 7 cm 8 1 in 33 1 cm 13 0 in 39 1 cm 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1680 x 1050 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 5 5 W Viewing angle 65 horizontal 50 vertical typical Maintenance and Service Guide 6 3 Specifications Table 6 3 15 4 inch WXGA TFT Display Dimensions Height Width Diagonal 20 7 cm 8 1 in 33 1 cm 13 0 in 39 1 cm 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0
4. oN 7 Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest Releasing the Keyboard 5 20 Maintenance and Service Guide Removal and Replacement Procedures 8 Release the zero insertion force ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable from the system board Q Step 9 applies to models with keyboards with pointing sticks 9 Release the ZIF connector to which the pointing stick cable is connected and disconnect the pointing stick cable from the system board Disconnecting the Keyboard and Pointing Stick Cables 10 Remove the keyboard Reverse the above procedure to install the keyboard Maintenance and Service Guide 5 21 Removal and Replacement Procedures 5 10 Switch Cover Switch Cover Spare Part Number Information For use only with HP Compaq nw8240 and nc8230 models 382680 001 For use only with HP Compaq nc8220 models 384133 001 Q Both switch cover spare part kits include the LED board and LED board cable 1 Prepare the notebook for disassembly Section 5 3 2 Remove the keyboard Section 5 9 3 Turn the notebook upside down with the rear panel toward you 4 Remove the three PM2 0x2 0 screws that secure the switch cover to the notebook T l l l Removing the Switch Cover Screws 5 22 Maintenance and Service Guide Removal and Replacement Procedures 5 Tu
5. 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration Maintenance and Service Guide B 3 Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued Country Accredited Agency Applicable Note Number The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 Q NOTES 1 The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303
6. Boot from diskette drive Loading Diskette Drive Hard drive accessible Load OS using Operating System disc Notebook booted if applicable Go to Flowchart 2 12 No OS Go to Flowchart 2 12 N Loading oe Hard Drive Part 3 Loading Hard Drive Part 3 Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 12 No OS Loading Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading Hard Drive Part 2 System Install OS files on hard and reboot drive Virus on hard drive os loading from hard drive Clean virus Run SCANDISK and f check for Diagnostics on Replace bad sectors disc or diskette hard drive Can bad Replace Run diagnostics sectors n and follow Z hard drive be fixed recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading Diskette Drive OS not loading from diskette drive Nonsystem disk message Boot from another device Diskette drive enabled in the Setup utility Is diskette drive boot order correct Change boot priority using the Setup utility oS loading Reseat diskette drive Bootable diskette in drive Check diskette
7. O invent Maintenance and Service Guide HP Compaq nx8220 and nc8230 Notebook PCs HP Compaq nw8240 Mobile Workstation Document Part Number 372658 001 March 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures Copyright 2005 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Compag nx8220 and nc8230 Notebook PCs HP Compaq nw8240 Mobile Workstation First Edition March 2005 Document Part Number 372658 001 Contents 1 Product Description Ll VPeatur
8. 373900 021 for use in Europe the Middle East and Africa 802 11a b g Mini PCI WLAN communications card 373900 291 for use in Japan 802 11a b g Mini PCI WLAN communications card 373900 001 for use in most of the world 802 11a b g Mini PCI WLAN communications card 373901 001 for use in the rest of the world Maintenance and Service Guide 3 7 Illustrated Parts Catalog Notebook Major Components 3 8 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Notebook Major Components Continued Spare Part Item Description Number Miscellaneous Plastics Kit 382691 001 Includes 9a RTC battery 9b PC Card slot space savers 2 9c Bluetooth cover includes 1 captive screw 9d Memory module compartment cover includes 1 captive screw 9e Hard drive cover includes 2 captive screws Not illustrated Notebook feet 10 TPM security card 379807 001 11 Top covers include speakers For use only with HP Compaq nw8240 models 382679 001 For use only with HP Compaq nc8230 and 382678 001 nx8220 models 12 Memory modules DDR2 PC2 4200 CL3 533 MHz 1024 MB 373121 001 512 MB 373120 001 256 MB 373119 001 DDR2 PC2 3200 CL3 400 MHz 1024 MB 391021 001 512 MB 391020 001 256 MB 391019 001 13 Modem board high speed 56K 325521 001 Maintenance and Service Guide 3 9 Illustrated Parts Catalog Notebook Major Components 3 10 Maintenance and Service Guide Illustrated Parts Catalog
9. Heat sink Section 5 13 TouchPad Section 5 17 Display assembly Section 5 19 gt 7 gt Oo ar Top cover Section 5 20 k System board Section 5 22 ie Maintenance and Service Guide 5 67 Removal and Replacement Procedures 2 Remove the two T8M2 0x4 0 screws that secure the audio board to the base enclosure 3 Lift the left side of the audio board to disengage it from the base enclosure Removing the Audio Board Reverse the above procedure to install the audio board 5 68 Maintenance and Service Guide 6 Specifications This chapter provides physical and performance specifications Table 6 1 Notebook Dimensions Metric U S Height 35 6 cm 14 02 in Width 26 0 cm 10 24 in Depth front to back 2 8 to 3 4 cm 1 1 to 1 34 in Weight Full featured model with optical 2 85 kg 6 25 Ibs drive and 8 cell battery pack Defeatured model with 8 cell 2 60 kg 5 73 Ibs battery pack Input Power Operating voltage 18 5 V dc 3 5 A 90 W Operating current 3 5 A Temperature Operating not writing to 0 C to 35 C 32 F to 95 F optical disc Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Maintenance and Service Guide 6 1 Specifications Table 6 1 Notebook Continued Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 95 10 to 90 5 to 95 Maximum altitude unpressurized
10. Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD DVD Random lt 100 ms lt 125 ms Full stroke lt 175ms lt 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 10 seconds Stop time lt 3 seconds Maintenance and Service Guide 6 9 Specifications Applicable disc Table 6 8 DVD CD RW Combo Drive Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Maintenance and Service Guide Specifications Table 6 8 DVD CD RW Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD media DVD media Random lt 110ms lt 130 ms Full stroke lt 210ms lt 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150
11. overhead projector or video capture card with an optional standard 4 pin S Video cable The extra 3 pins also enable an optional S Video to composite adapter to be used with the notebook Maintenance and Service Guide 1 9 Product Description Item Table 1 3 Left Side Components Continued Component Vent Function Enables airflow to cool internal components A To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows or thick rugs or clothing to block airflow 1394 port 4 pin Connects an optional 4 pin 1394 device such as a camcorder USB port Connects USB 1 1 and 2 0 compliant devices to the notebook using a standard USB cable or connects an optional External MultiBay or External MultiBay II to the notebook The External MultiBay must be connected to an external power source Smart card reader Accepts smart cards SD Card slot Accepts Secure Digital SD Memory Cards 10 PC Card slot Supports optional Type or Type II PC Card 11 PC Card eject button Ejects PC Cards from the PC Card slot Maintenance and Service Guide Product Description The external components on the rear panel of the notebook are shown below and described in Table 1 4 Rear Panel Components Table 1 4 Rear Panel Components Item Component Function 1 Primary battery bay Holds the pri
12. 0 Screw Locations Maintenance and Service Guide C 15 Screw Listing Table C 8 Torx T8M2 0x9 5 Screw Continued MAIN Color Qty Length Thread Black 20 9 5 mm 2 0 mm Where used Head Width 5 0 mm 2 screws that secure the display assembly to the notebook documented in Section 5 19 Torx T8M2 0x9 5 Screw Locations C 16 Maintenance and Service Guide Screw Listing Table C 9 Phillips PM2 0x2 0 Screw Head MMIII Color Qty Length Thread Width Black 5 2 0 mm 2 0 mm 7 0mm Where used 3 screws that secure the switch cover to the notebook documented in Section 5 10 Phillips PM2 0x2 0 Screw Locations Maintenance and Service Guide C 17 Screw Listing Table C 9 Phillips PM2 0x2 0 Screw Continued MMIII HILT Color Qty Length Thread Black 5 2 0 mm 2 0 mm Where used Head Width 7 0mm 2 screws that secure the display assembly to the notebook documented in Section 5 19 Phillips PM2 0x2 0 Screw Locations C 18 Maintenance and Service Guide Screw Listing Table C 10 Phillips PM2 0x10 0 Spring Loaded Screw Head MMIII Color Qty Length Thread Width Silver 4 10 0mm 2 0mm 5 0 mm Where used 4 screws that secure the thermal plate to the notebook documented in Section 5 12 Phillips PM2 0x 10 0 Spring Loaded Screw Locations Maintenance and Service Guide C 19 Screw Listing Table C 11 Phillips PM2 0x8 0 Shoulder Screw
13. 2 Position the notebook with the front toward you 5 12 Maintenance and Service Guide Removal and Replacement Procedures 3 Loosen the PM2 0x4 0 screw that secures the memory module compartment cover to the notebook 4 Lift the right side of the cover up and swing it to the left 5 Remove the memory module compartment cover Q The memory module compartment cover is included in the Miscellaneous Plastics Kit spare part number 382691 001 Removing the Memory Module Compartment Cover Maintenance and Service Guide 5 13 Removal and Replacement Procedures 6 Spread the retaining tabs on each side of the memory module socket to release the memory module The side of the module opposite the socket rises away from the notebook 7 Slide the module away from the socket at an angle 8 Remove the memory module board Q Note that memory modules are slotted to prevent incorrect installation into the memory module socket Removing the External Memory Module Reverse the above procedure to install an external memory module 5 14 Maintenance and Service Guide Removal and Replacement Procedures 5 8 Bluetooth Board Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board includes 367871 001 Bluetooth board cable 1 Prepare the notebook for disassembly refer to Section 5 3 2 Position the notebook with the right side toward you 3 Loosen the PM1 5x3 0
14. 2 Right Side Components Item Component Function 1 Audio out Produces system sound when connected to headphone jack optional powered stereo speakers headphones headset or television audio 2 Internal microphone Records sound 3 Audio in Connects an optional monaural microphone jack microphone 4 USB ports 2 Connect USB 1 1 and 2 0 compliant full featured models devices to the notebook using a standard only USB cable or connects an optional External MultiBay or External MultiBay II to the notebook The External MultiBay must also be connected to an external power source 5 MultiBay II Holds an optional MultiBay II device 6 Serial port Connects an optional serial device full featured models only Maintenance and Service Guide Product Description The external components on the left side of the notebook are shown below and described in Table 1 3 Left Side Components Item Component Table 1 3 Left Side Components Function 1 Security cable slot Attaches an optional security cable to the notebook A Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen 2 RJ 45 network jack Connects a network cable 3 RJ 11 modem jack Connects the modem cable 4 S Video out jack Is a 7 pin dual purpose jack full featured models It connects an optional S Video device only such as a television VCR camcorder
15. 27 spare part number 3 5 3 23 5 27 tools required 4 1 Index 6 Maintenance and Service Guide Index top components 1 14 1 16 top cover removal 5 46 spare part numbers 3 9 3 24 5 46 TouchPad 1 17 removal 5 37 spare part numbers 3 5 3 23 5 37 TouchPad buttons 1 17 TouchPad cable disconnecting 5 39 illustrated 3 15 TouchPad scroll zone 1 17 TPM security card 3 9 removal 5 34 spare part number 3 23 5 34 transporting precautions 4 5 travel battery connector 1 19 travel battery spare part number 3 20 troubleshooting audio 2 23 Computer Setup 2 2 docking device 2 16 flowcharts 2 7 keyboard 2 26 modem 2 28 network 2 28 nonfunctioning device 2 16 2 25 OS loading 2 17 overview 2 1 pointing device 2 27 power 2 10 video 2 14 U Universal Serial Bus USB board cable illustrated 3 15 Universal Serial Bus USB diskette drive spare part number 3 17 3 20 Universal Serial Bus USB port location 1 8 1 10 pin assignments A 3 v vent locations 1 10 1 19 video troubleshooting 2 14 volume buttons 1 15 WwW Windows applications key 1 13 Windows logo key 1 13 wireless button 1 15 wireless light 1 6 1 15 workstation precautions 4 6 Maintenance and Service Guide Index 7
16. 3 Remove the wireless antenna cables from the top cover clips and through which they are routed 4 Disconnect the display cable from the system board Disconnecting the Wireless Antenna and Display Cables Maintenance and Service Guide 5 43 Removal and Replacement Procedures 5 Remove the two T8M2 0x9 5 screws and the two PM2 0x2 0 screws that secure the display assembly to the notebook Removing the Display Screws 5 44 Maintenance and Service Guide Removal and Replacement Procedures 6 Position the notebook with the rear panel toward you 7 Remove the four T8M2 0x9 5 screws that secure the display assembly to the notebook 8 Lift the display assembly straight up to remove it Removing the Display Reverse the above procedure to install the display assembly Maintenance and Service Guide 5 45 Removal and Replacement Procedures 5 20 Top Cover Top Cover Spare Part Number Information For use only with HP Compaq nw8240 models 382679 001 For use only with HP Compaq nc8230 and nc8220 models 382678 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b Keyboard Section 5 9 c Switch cover Section 5 10 d TouchPad Section 5 17 e Display assembly Section 5 19 2 Turn the notebook upside down with the front panel toward you 5 46 Maintenance and Service Guide Removal and Replac
17. 5 32 spare part numbers 3 5 3 23 5 32 push button module removal 5 63 spare part number 3 13 3 25 5 63 rear components 1 9 removal replacement preliminaries 4 1 procedures 5 1 right side components 1 8 RJ 11 connector module and cable illustrated 3 15 removal 5 62 Maintenance and Service Guide Index 5 Index RJ 11 jack location 1 9 pin assignments A 7 RJ 45 jack location 1 9 pin assignments A 6 RTC battery illustrated 3 14 removal 5 26 S Screw Kit contents C 1 spare part number 3 19 C 1 screw listing C 1 SD Card slot 1 10 security cable slot 1 9 serial connector module illustrated 3 15 spare part number 3 11 3 24 5 65 serial number 3 1 5 2 serial port location 1 8 pin assignments A 4 service considerations 4 2 smart card reader 1 10 speakers 1 17 specifications battery pack 6 8 display 6 3 DVD RW R and CD RW Combo Drive 6 12 DVD CD RW Combo Drive 6 10 DVD ROM drive 6 9 hard drive 6 6 T O addresses 6 17 interrupts 6 15 memory map 6 20 notebook 6 1 optical drive 6 9 6 10 system DMA 6 14 static shielding materials 4 8 S Video out jack location 1 9 pin assignments A 8 switch cover removal 5 22 spare part numbers 3 3 3 24 3 25 5 22 system board removal 5 52 spare part numbers 3 11 3 24 5 52 system board frame removal 5 59 spare part number 3 11 3 24 5 59 system DMA 6 14 system memory map 6 20 T thermal plate removal 5
18. East and Africa 373900 291 802 11a b g combination WLAN Mini PCI communications card for use in Japan 373901 001 802 11a b g High Band combination WLAN Mini PCI communications card 374791 001 90 watt slim line profile power supply 374803 001 Docking Station 374804 001 Advanced Docking Station 375557 001 DVD RW R and CD RW Combo Drive 378203 001 Keyboard with pointing stick for use in the United States 378203 002 Keyboard with pointing stick for use internationally 378203 031 Keyboard with pointing stick for use in the United Kingdom 378203 041 Keyboard with pointing stick for use in Germany Maintenance and Service Guide 3 2 Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 378203 051 Keyboard with pointing stick for use in France 378203 061 Keyboard with pointing stick for use in Italy 378203 071 Keyboard with pointing stick for use in Spain 378203 081 Keyboard with pointing stick for use in Denmark 378203 091 Keyboard with pointing stick for use in Norway 378203 101 Keyboard with pointing stick for use in Sweden 378203 111 Keyboard with pointing stick for use in Switzerland 378203 121 Keyboard with pointing stick for use in French Canada 378203 131 Keyboard with pointing stick for use in Portugal 378203 141 Keyboard with pointing stick for use in Turkey 378203 151 Keyboard
19. KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 11 Specifications Table 6 9 DVD RW R and CD RW Combo Drive Applicable disc Read DVD R DVD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Maintenance and Service Guide Specifications Table 6 9 DVD RW R and CD RW Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD DVD Random lt 175ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 16X 2 400 KB s 150 KB s at 1X CD rate CD RW 8X 1 200 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate DVD R 4X 5 400 KB s 1 352 KB s at 1X DVD rate DVD RW 2X 2 700 KB s 1 352 KB s at 1X DVD rate Mult
20. Location 5 2 Maintenance and Service Guide Removal and Replacement Procedures 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the notebook for disassembly Battery pack 0 5 4 Hard drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 6 to disassemble hard drive 5 5 Notebook feet 0 5 6 MultiBay Il device 1 5 7 External memory module 1 loosened to remove the memory module compartment cover 5 8 Bluetooth board 1 loosened to remove the Bluetooth board cover 2 removed to remove Bluetooth board 5 9 Keyboard 2 5 10 Switch cover 3 to remove the switch cover 6 to remove the LED board 511 RTC battery 0 5 12 Thermal plate 4 loosened 4 removed Maintenance and Service Guide 5 3 Removal and Replacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 13 Heat sink 4 loosened 5 14 Processor 1 loosened 5 15 TPM security card 1 5 16 Internal memory module 0 5 17 TouchPad 1 5 18 Mini PCI communications card 0 A To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devic
21. Procedures 5 25 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module 382690 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b MultiBay I device Section 5 6 c Bluetooth board Section 5 8 d Switch cover Section 5 10 Keyboard Section 5 9 Thermal plate Section 5 12 Heat sink Section 5 13 TouchPad Section 5 17 Display assembly Section 5 19 gt 7 gt Oo ar Top cover Section 5 20 k System board Section 5 22 ie Maintenance and Service Guide 5 65 Removal and Replacement Procedures 2 Remove the two HM5 0x10 0 screw locks that secure the serial connector module to the system board frame 3 Remove the serial connector module from the system board frame Removing the Serial Connector Module and Cable Reverse the above procedure to install the serial connector module 5 66 Maintenance and Service Guide Removal and Replacement Procedures 5 26 Audio Board Audio Board Spare Part Number Information Audio board includes audio board cable 382677 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b MultiBay I device Section 5 6 c Bluetooth board Section 5 8 d Switch cover Section 5 10 Keyboard Section 5 9 Thermal plate Section 5 12
22. accessed from the File Security Tools and Advanced menus 1 Open Computer Setup by turning on or restarting the tablet PC Press f10 while the F10 Based Setup message is displayed in the lower left corner of the screen 1 To change the language press f2 d To view navigation information press f1 m To return to the Computer Setup menu press esc 2 Select the File Security Tools or Advanced menu 3 To exit Computer Setup choose one of the following 4 To exit without saving any changes use the arrow keys to select File gt Ignore changes and exit and then follow the instructions on the screen 1 To exit and save all the settings you have entered use the arrow keys to select File gt Save changes and exit and then follow the instructions on the screen Your preferences are set when you exit Computer Setup and take effect when the notebook restarts Restoring Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory 1 Open Computer Setup by turning on or restarting the tablet PC Press f10 while the F10 Based Setup message is displayed in the lower left corner of the screen m To change the language press f2 d To view navigation information press f1 2 Use the arrow keys to select File gt Restore defaults 3 Select the Restore Defaults check box 2 2 Maintenance and Service Guide Troubleshooting 4 To confirm the restorati
23. is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables 4 Disconnect the auxiliary and main antenna cables from the Mini PCI communications card 5 Spread the 2 retaining tabs on each side of the Mini PCI socket to release the Mini PCI communications card The edge of the card opposite the socket rises away from the notebook 6 Remove the Mini PCI communications card by pulling the card away from the socket at a 45 degree angle Q Note that the Mini PCI communications card is slotted to prevent incorrect installation Removing a Mini PCI Communications Card Reverse the above procedure to install a Mini PCI communications card Maintenance and Service Guide 5 41 Removal and Replacement Procedures 5 19 Display Assembly Display Assembly Spare Part Number Information 15 4 inch SWXGA TFT 382684 001 15 4 inch WXGA TFT 382682 001 15 4 inch UXGA TFT 382683 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components a Keyboard Section 5 9 b Switch cover Section 5 10 c TouchPad Section 5 17 5 42 Maintenance and Service Guide Removal and Replacement Procedures Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables 2 Disconnect the wireless antenna cables from the Mini PCI communications card
24. keep in mind during disassembly and assembly procedures As you remove each subassembly from the notebook place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors CAUTION When servicing the notebook ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the notebook Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the notebook damage to a removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the noteb
25. modularity Intel Pentium M processors and extensive multimedia support HP Compaq nx8220 and nc8230 Notebook PCs and HP Compaq nw8240 Mobile Workstation Maintenance and Service Guide 1 1 Product Description 1 1 Features Intel Pentium M 2 13 2 00 1 86 1 73 or 1 60 GHz processors varying by notebook model The following displays are available varying by notebook model O 15 4 inch UXGA TFT 1600 x 1200 with over 16 8 million colors T 15 4 inch WSXGA TFT 1680 x 1050 with over 16 8 million colors O 15 4 inch WXGA TFT 1366 x 768 with over 16 8 million colors 80 60 or 40 GB high capacity hard drive varying by notebook model 256 MB DDR2 synchronous DRAM SDRAM at 400 and 533 MHz expandable to 2 0 GB Microsoft Windows XP Home Edition or Windows XP Professional varying by notebook model Full size Windows keyboard with embedded numeric keypad TouchPad and pointing stick pointing devices including a dedicated vertical scroll region Integrated 10Base T 100Base TX Ethernet local area network LAN network interface card NIC with RJ 45 jack Integrated high speed 56K modem with RJ 11 jack Integrated wireless support for Mini PCI IEEE 802 11a b and 802 1 1a b g WLAN device Support for one Type I or Type II PC Card slot with support for both 32 bit CardBus and 16 bit PC Cards Maintenance and Service Guide Product Description External 90 watt AC adapter with 3 wire
26. module opposite the socket rises away from the notebook 4 Slide the module away from the socket at an angle 5 Remove the memory module board Q Note that memory modules are slotted to prevent incorrect installation into the memory module socket Removing the Internal Memory Module Reverse the above procedure to install an internal memory module 5 36 Maintenance and Service Guide Removal and Replacement Procedures 5 17 TouchPad TouchPad Spare Part Number Information For use only with HP Compaq nw8240 models 382679 001 For use only with HP Compaq nc8230 and nc8220 models 382678 001 1 Prepare the notebook for disassembly Section 5 3 2 Remove the keyboard Section 5 9 3 Turn the notebook upside down with the front toward you 4 Remove the T8M2 0x9 5 screw that secures the TouchPad to the notebook Removing the TouchPad Screw Maintenance and Service Guide 5 37 Removal and Replacement Procedures 5 Turn the notebook display side up with the front toward you 6 Open the notebook as far as possible 7 Lift up on the front edge of the TouchPad until it disengages from the notebook 8 Slide the TouchPad back until it rests on the notebook Releasing the TouchPad 5 38 Maintenance and Service Guide Removal and Replacement Procedures 9 Disconnect the TouchPad cable from the system board 10 Remove the TouchPad Removing the TouchPad Reverse t
27. overview 1 20 disassembly sequence chart 5 3 diskette drive OS loading problems 2 21 precautions 4 3 display assembly removal 5 42 spare part numbers 3 3 3 24 5 42 specifications 6 3 display lid switch 1 14 display release button 1 7 docking connector 1 19 docking device troubleshooting 2 16 Docking Station HP spare part number 3 17 3 21 drives preventing damage 4 3 DVD RW R and CD RW Combo Drive precautions 4 3 removal 5 11 spare part number 3 13 3 16 3 21 5 11 specifications 6 12 DVD CD RW Combo Drive precautions 4 3 removal 5 11 spare part number 3 13 3 16 3 21 5 11 specifications 6 10 DVD ROM drive precautions 4 3 removal 5 11 spare part number 3 13 3 16 3 21 5 11 specifications 6 9 Index 2 Maintenance and Service Guide Index E electrostatic discharge 4 4 4 8 external monitor port location 1 11 pin assignments A 5 F f1 to f12 keys 1 13 features 1 2 feet illustrated 3 14 locations 5 10 flowcharts troubleshooting no audio 2 23 2 24 no network modem connection 2 28 no OS loading 2 17 no OS loading from diskette drive 2 21 no OS loading from hard drive 2 18 2 19 2 20 no OS loading from optical drive 2 22 no power 2 10 2 12 2 13 no video 2 14 2 15 nonfunctioning device 2 25 nonfunctioning docking device 2 16 nonfunctioning keyboard 2 26 nonfunctioning pointing device 2 27 fn key 1 13 front components 1 6 G grounding equipment
28. power cord 8 cell Li Ion battery pack Stereo speakers Volume up volume mute and volume down buttons full featured models only zB Numerous references are made throughout this Maintenance and Service Guide to full featured and defeatured units A notebook model is considered to be full featured if it has 3 Universal Serial Bus ports and the following components Volume control buttons Quick Launch buttons Infrared port SD Card slot Serial port S Video out port Docking connector A notebook model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components listed above Maintenance and Service Guide 1 3 Product Description E Support for the following optical drives m m m DVD ROM drive DVD RW R and CD RW Combo Drive DVD CD RW Combo Drive HM Connectors m Uo wv UovvUoOvoOHHUUHUWOUeo Infrared full featured models only Audio out headphone Audio in microphone Universal Serial Bus USB v 2 0 3 ports on full featured notebook models 2 ports on defeatured notebook models Serial port full featured models only Power External monitor RJ 45 network RJ 11 modem S Video out full featured models only TEEE 1394 PC Card Smart card SD Card full featured models only Parallel port full featured models only Primary battery Travel battery Docking connector full featured models only Maintenance and Se
29. the above procedure to reassemble and install the hard drive Maintenance and Service Guide 5 9 Removal and Replacement Procedures 5 5 Notebook Feet The notebook feet are adhesive backed rubber pads The feet are included in the Miscellaneous Plastics Kit spare part number 382691 001 T l l _ l l l l l Replacing the Notebook Feet 5 10 Maintenance and Service Guide Removal and Replacement Procedures 5 6 MultiBay Il Device MultiBay Il Device Spare Part Number Information DVD ROM drive 373314 001 DVD RW R and CD RW Combo Drive 375557 001 DVD CD RW Combo Drive 373315 001 1 Prepare the notebook for disassembly Section 5 3 2 Position the notebook with the left side toward you 3 If it is installed remove the T3M2 0x4 0 screw that secures the MultiBay II device to the notebook 4 Gently press in on the left side of the device to unlock it 5 Slide the device from the notebook Removing the MultiBay II Device Reverse the above procedure to install a MultiBay II device Maintenance and Service Guide 5 11 Removal and Replacement Procedures 5 7 External Memory Module Memory Module Spare Part Number Information DDR2 PC2 4200 CL3 533 MHz 1024 MB 373121 001 512 MB 373120 001 256 MB 373119 001 DDR2 PC2 3200 CL3 400 MHz 1024 MB 391021 001 512 MB 391020 001 256 MB 391019 001 1 Prepare the notebook for disassembly refer to Section 5 3
30. the hard drive frame to the hard drive documented in Section 5 3 Table C 4 Phillips PM3 0x4 0 Screw Head MMIII Color Qty Length Thread Width Silver 2 5 0 3 0 mm 5 0 mm Where used Two screws that secure the hard drive frame to the hard drive documented in Section 5 3 Phillips PM3 0x5 0 and PM3 0x4 0 Screw Locations C 4 Maintenance and Service Guide Screw Listing Table C 5 Phillips PM1 5x4 0 Screw Head MMIII Color Qty Length Thread Width Black 2 5 0 mm 1 5mm 4 5mm Where used 2 screws that secure the hard drive frame to the hard drive documented in Section 5 3 Phillips PM 1 54 0 Screw Locations Maintenance and Service Guide C 5 Screw Listing Table C 6 Torx T8M2 0x4 0 Screw jm Head MMIL Color Qty Length Thread Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used One screw that secures the MultiBay II device to the notebook documented in Section 5 6 Torx T8M2 0x4 0 Screw Location C 6 Maintenance and Service Guide Screw Listing Table C 6 Torx T8M2 0x4 0 Screw Continued jm Head MMIL Color Qty Length Thread Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used 5 screws that secure the top cover to the notebook documented in Section 5 20 T l l Torx T8M2 0x4 0 Screw Locations Maintenance and Service Guide C 7 Screw Listing Table C 6 Torx T8M2 0x4 0 Screw Continued jm Head MMIII Color Qty Length Thread Wi
31. 19 so gt oOo Ao oF jaie Top cover Section 5 20 T Maintenance and Service Guide 5 53 Removal and Replacement Procedures 2 Disconnect the RTC battery cable from the system board Section 5 11 3 Position the notebook with the front panel toward you 4 Disconnect the audio board cables and from the audio board Disconnecting the Audio Board Cables 5 54 Maintenance and Service Guide Removal and Replacement Procedures 5 Position the notebook with the rear panel toward you 6 Remove the following Two HM5 0x10 0 screw locks on each side of the external monitor connector Seven T8M2 0x6 0 screws Removing the System Board Screws and Screw Locks Maintenance and Service Guide 5 55 Removal and Replacement Procedures 7 Flex the left side of the base enclosure until the serial connector is clear of the base enclosure 8 Lift the left side of the system board until it rests at an angle Releasing the System Board Part 1 5 56 Maintenance and Service Guide Removal and Replacement Procedures 9 Flex the right side of the base enclosure until the USB 1394 S Video and RJ 45 connectors are clear of the base enclosure 10 Lift the right side of the system board until it rests at an angle Releasing the System Board Part 2 Maintenance and Service Guide 5 57 Removal and Replacement Procedures 11 Lift the syste
32. 201 Norway 378203 091 Czech Republic 378203 221 Portugal 378203 131 Denmark 378203 081 Russia 378203 251 France 378203 051 Saudi Arabia 378203 171 French Canada 378203 121 Slovakia 378203 231 Germany 378203 041 Slovenia 378203 BA1 Greece 378203 151 Spain 378203 071 Hungary 378203 211 Sweden 378203 101 Iceland 378203 DD1 Switzerland 378203 111 International 378203 002 Taiwan 378203 AB1 Israel 378203 BB1 Thailand 378203 281 Italy 378203 061 Turkey 378203 141 Japan 378203 291 United Kingdom 378203 031 Korea 378203 AD1 United States 378203 001 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Notebook Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Notebook Major Components Continued Spare Part Item Description Number 3 Keyboards without pointing stick Belgium 385548 181 Latin America 385548 161 Brazil 385548 201 Norway 385548 091 Czech Republic 385548 221 Portugal 385548 131 Denmark 385548 081 Russia 385548 251 France 385548 051 Saudi Arabia 385548 171 French Canada 385548 121 Slovakia 385548 231 Germany 385548 041 Slovenia 385548 BA1 Greece 385548 151 Spain 385548 071 Hungary 385548 211 Sweden 385548 101 Iceland 385548 DD1 Switzerland 385548 111 International 385548 002 Taiwan 385548 AB1 Israel 385548 BB1 Thailand 385548 281 Italy 385548 061 Turkey 385548 141 Japan 385548 291 United Kingdom 385548 031 Korea 385548 AD1 United States 3855
33. 24 001 Intel Pentium M 2 13 GHz processor includes thermal paste 379799 001 Heat sink includes thermal paste 379807 001 Trusted Platform Module TPM security card 379808 001 5400 rpm 40 GB hard drive includes frame and connector 379809 001 5400 rpm 60 GB hard drive includes frame and connector 379810 001 5400 rpm 80 GB hard drive includes frame and connector 380045 001 Docking Station Miscellaneous Plastics Kit 380950 001 7200 rpm 60 GB hard drive includes frame and connector 381582 001 802 11b g WLAN Mini PCI communications card for use in most of the world 381583 001 802 11b g WLAN Mini PCI communications card for use in the rest of the world 382674 001 Thermal plate includes fan and thermal paste 382675 001 TouchPad with TouchPad buttons and pointing stick buttons includes TouchPad cable 382676 001 TouchPad with TouchPad buttons includes TouchPad cable Maintenance and Service Guide 3 23 Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 382677 001 Audio board includes audio board cable and USB board cable 382678 001 Top cover for use only with HP Compaq nc8230 and nc8220 models includes speakers 382679 001 Top cover for use only with HP Compaq nw8240 models includes speakers 382680 001 Switch cover for use only with HP Compaq nw8240 and nc8230 models include LED board and LED board cab
34. 259 x 0 259 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 5 5 W Viewing angle 65 horizontal 50 vertical typical 6 4 Maintenance and Service Guide Specifications Table 6 4 15 4 inch UXGA TFT Display Dimensions Height Width Diagonal 20 7 cm 8 1 in 33 1 cm 13 0 in 39 1 cm 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 279 x 0 279 mm Format 1600 x 1200 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 5 5 W Viewing angle 65 horizontal 50 vertical typical Maintenance and Service Guide 6 5 Specifications Table 6 5 Hard Drives 60 GB 80 GB 60 GB 40 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70mm 70 mm 70mm Weight 102g 99g 102g 99g Interface type ATA 5 ATA 5 ATA 5 ATA 5 Transfer rate Synchronous 100 MB sec 100 MB sec 100 MB sec 100 MB sec maximum Security ATA security ATA security ATA security ATA security Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less tActual drive specifications may differ slightly 6 6 Maintenance and Service Guide Specifica
35. 4 3 24 Miscellaneous Plastics Kit for use with Docking Station spare part number 3 17 3 23 Miscellaneous Screw Kit spare part number 3 25 modem board removal 5 50 spare part number 3 9 3 20 5 50 modem cable illustrated 3 15 removal 5 62 modem jack location 1 9 pin assignments A 7 modem troubleshooting 2 28 monitor port location 1 11 pin assignments A 5 Index 4 Maintenance and Service Guide Index MultiBay II 1 8 MultiBay II device removal 5 11 spare part numbers 3 13 3 16 3 21 5 11 network jack location 1 9 pin assignments A 6 network troubleshooting 2 28 nonfunctioning device troubleshooting 2 16 2 25 notebook feet illustrated 3 14 locations 5 10 notebook specifications 6 1 num lock key 1 13 num lock light 1 15 O optical drive OS loading problems 2 22 precautions 4 3 removal 5 11 spare part numbers 3 13 3 16 3 21 5 11 specifications 6 9 6 10 P packing precautions 4 5 PC Card eject buttons 1 10 PC Card slot 1 10 PC Card slot space saver 3 14 plastic parts 4 2 pointing device troubleshooting 2 27 pointing stick 1 17 pointing stick buttons 1 17 power connector 1 11 power cord set requirements B 2 spare part numbers 3 18 3 19 3 20 power management features 1 5 power supply spare part number 3 18 3 21 power troubleshooting 2 10 power standby button 1 14 power standby light 1 6 presentation mode button 1 15 processor removal
36. 48 001 4 TouchPads include TouchPad cable With TouchPad buttons and pointing stick buttons 382675 001 With TouchPad buttons 382676 001 5 Thermal plate includes fan and thermal paste 382674 001 6 Heat sink includes thermal paste 379799 001 7 Processors include thermal paste Intel Pentium M 770 2 13 GHz 378224 001 Intel Pentium M 760 2 00 GHz 378223 001 Intel Pentium M 750 1 86 GHz 378222 001 Intel Pentium M 740 1 73 GHz 378221 001 Intel Pentium M 730 1 60 GHz 378220 001 Maintenance and Service Guide 3 5 Illustrated Parts Catalog Notebook Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Notebook Major Components Continued Spare Part Item Description Number 8 Mini PCI communications cards 802 11b g Mini PCI modem for use in most of 381582 001 the world 802 11b g Mini PCI modem for use in the rest of 381583 001 the world 802 11b g combination wireless local access network 373032 002 WLAN card for use internationally 802 11b g combination WLAN card for use in Japan 373032 291 802 11b g combination WLAN card for use in 373032 001 the United States 802 11a b g combination WLAN communications 373033 002 card for use internationally 802 11a b g combination WLAN communications 373033 291 card for use in Japan 802 11a b g combination WLAN communications 373033 001 card for use in the United States 802 11a b g Mini PCI WLAN communications card
37. 7 A 125 V configuration B 4 Maintenance and Service Guide C Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the notebook All screws and screw locks listed in this appendix are available in the Screw Kit spare part number 382692 001 Maintenance and Service Guide Cl Screw Listing Table C 1 Phillips PM2 0x4 0 Screw Head MMI Color Qty Length Thread Width Black 3 4 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the hard drive cover to the notebook screws are captured on the cover by C clips documented in Section 5 3 One screw that secures the memory module compartment cover to the notebook screw is captured on the cover by C clips documented in Section 5 7 Phillips PM2 0x4 0 Screw Locations C 2 Maintenance and Service Guide Screw Listing Table C 2 Phillips PM2 5x13 0 Spring Loaded Hard Drive Retention Screw Head MMI Color Qty Length Thread Width Black 1 13 0mm 2 5 mm 5 0 mm Where used One screw that secures the hard drive to the notebook screw is captured on the hard drive frame by a C clip documented in Section 5 3 Phillips PM2 5x13 0 Screw Location Maintenance and Service Guide C 3 Screw Listing Table C 3 Phillips PM3 0x5 0 Screw Mn Head MMII THE Color Qty Length Thread Width Silver 2 5 0 mm 3 0 mm 5 0 mm Where used Two screws that secure
38. Ds or error messages speaker connections Go to Flowchart 2 6 No Video Part 1 Is there video no boot Go to Flowchart 2 9 No Operating System OS Loading Is the OS loading Go to Is there Flowchart sound 2 15 No Audio Part 1 Go to Flowchart 2 17 Nonfunctioning Device All drives working Go to Flowchart 2 18 Nonfunction ing Keyboard or Keyboard pointing device working Flowchart 2 19 Nonfunction ing Pointing Device Go to Flowchart 2 20 No Network Modem Connection Connecting to network or modem End Maintenance and Service Guide Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking device if applicable Go to Flowchart 2 3 No Power Part 2 Power up on battery power Power up on battery power Go to Flowchart 2 4 No Power Part 3 Power up on AC power Power up Reset on AC power power Power up in docking device NOTES 1 On select models there is a separate reset button 2 On select models the notebook can be reset using the standby switch and 1 Reseat the power cables in the docking either the lid switch or the main power device and at the AC outlet switch 2 Ensure the AC power source is a
39. F Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 O0FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS 6 20 Maintenance and Service Guide A Connector Pin Assignments Table A 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel Maintenance and Service Guide A 1 Connector Pin Assignments Table A 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in A 2 Maintenance and Service Guide Connector Pin Assignments Table A 3 Universal Serial Bus 1234 mmm Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Maintenance and Service Guide A 3 Connector Pin Assignments Table A 4 Serial OOO OOO0 Pin Signal Pn Sga 1 Carrier detet 6 Datasetready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground A 4 Maintenance and Service Guide Connector Pin Assignments Table A 5 External Monitor Pin Signal gt Pn Sga 4 Redanlog 9 5VD0 oo 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Gr
40. OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1FO 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 6 18 Maintenance and Service Guide Specifications Table 6 12 System I O Addresses Continued I O Address hex System Function shipping configuration 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT 1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Maintenance and Service Guide 6 19 Specifications Table 6 13 System Memory Map Size Memory Address System Function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFF
41. PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9Y IRQ10 or none Q PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Maintenance and Service Guide Specifications I O Address hex Table 6 12 System I O Addresses System Function shipping configuration 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 O3F Unused 02E 02F 87334 Super I O configuration for CPU 040 O5F Counter timer registers 044 O5F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 O6F Unused 070 071 NMI enable RTC 072 O7F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 O9F Unused OAO 0A1 Interrupt controller no 2 Maintenance and Service Guide 6 17 Specifications Table 6 12 System I O Addresses Continued I O Address hex System Function shipping configuration OA2 OBF Unused 0CO ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset
42. Part Information Spare Part Description Number Adjustable notebook stand 372420 001 Advanced Docking Station 374804 001 Docking Station 374803 001 Docking Station Miscellaneous Plastics Kit 380045 001 Carrying cases Nylon top load 325815 001 and 325815 002 Nylon entry level 325814 001 USB 1 1 diskette drive 359118 001 Maintenance and Service Guide 3 17 Illustrated Parts Catalog Table 3 5 Spare Part Information Continued Spare Part Description Number Power supply 90 watt slim line profile 374791 001 Power cords For use in Australia and New Zealand 246959 011 Belgium Europe Finland France Germany Greece 246959 021 the Netherlands Norway Portugal Spain and Sweden Brazil 246959 201 Canada French Canada Latin America Taiwan Thailand 246959 001 and the United States Denmark 246959 081 Hong Kong and the United Kingdom 246959 031 Israel 246959 BB1 Italy 246959 061 Japan 246959 291 Korea 246959 AD1 Sweden 246959 AG1 3 18 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Spare Part Information Continued Spare Part Description Number Screw Kit includes the following screws refer to 382692 001 Appendix C Screw Listing for more information on specifications and usage E Hex socket HM5 0x12 0 screw lock E Phillips PM2 0x5 0 screw E Phillips PM3 0x5 0 screw E Phillips PM2 0x4 0 screw E Phillips PM3 0x4 0 screw E Phi
43. Procedures Keyboard Spare Part Number Information Continued Without pointing stick Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea 385548 181 385548 201 385548 221 385548 081 385548 051 385548 121 385548 041 385548 151 385548 211 385548 DD1 385548 002 385548 BB1 385548 061 385548 291 385548 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 385548 161 385548 091 385548 131 385548 251 385548 171 385548 231 385548 BA1 385548 071 385548 101 385548 111 385548 AB1 385548 281 385548 141 385548 031 385548 001 1 Prepare the notebook for disassembly Section 5 3 2 Position the notebook with the front panel toward you Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two T8M2 0x9 5 screws that secure the keyboard to the notebook Removing the Keyboard Screws Maintenance and Service Guide 5 19 Removal and Replacement Procedures 4 Turn the notebook display side up with the front panel toward you Nn Open the notebook as far as possible Slide the 4 keyboard retention tabs toward you The tabs are located between the esc and f1 keys between the f4 and f5 keys between the f8 and f9 keys and between the f12 and delete keys
44. Screw Locations Maintenance and Service Guide C 11 Screw Listing Table C 7 Phillips PM1 5x3 0 Screw Continued jm Head MMIII Color Qty Length Thread Width Silver 9 1 5mm 3 0 mm 3 0 mm Where used 6 screws that secure the LED board to the switch cover documented in Section 5 10 Phillips PM1 5x3 0 Screw Locations C 12 Maintenance and Service Guide Screw Listing Table C 7 Phillips PM1 5x3 0 Screw Continued m Head MMIII Color Qty Length Thread Width Silver 9 1 5mm 3 0 mm 4 0 mm Where used One screw that secures the TPM security card to the notebook documented in Section 5 15 Phillips PM1 5x3 0 Screw Location Maintenance and Service Guide C 13 Screw Listing Table C 8 Torx T8M2 0x9 5 Screw Head MMIII Color Qty Length Thread Width Black 20 9 5mm 2 0 mm 5 0 mm Where used Two screws that secure the keyboard to the notebook documented in Section 5 9 One screw that secures the TouchPad to the notebook documented in Section 5 17 Four screws that secure the display assembly to the notebook documented in Section 5 19 Torx T8M2 0x9 5 Screw Locations C 14 Maintenance and Service Guide Screw Listing Table C 8 Torx T8M2 0x9 5 Screw Continued Head MMIII Color Qty Length Thread Width Black 20 9 5mm 2 0 mm 5 0 mm Where used 11 screws that secure the top cover to the notebook documented in Section 5 20 Torx T8M2 0x8
45. al device detected Go to Flowchart Reattach device 2 9 No Close notebook Replace hard drive Operating System plug in power OS Loading and reboot Replace NIC If integrated NIC replace system board Device boots properly Device boots properly Replace diskette drive Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect notebook to good external keyboard External Replace device system works board Reseat internal keyboard connector if applicable Keyboard Replace internal operating keyboard or properly cable Keyboard operating properly Replace system board 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect notebook to good external pointing device External Replace device system works board Reseat internal pointing device connector if applicable Replace internal pointing device or cable Pointing device operating properly Pointing device operating properly Replace system board Maintenance and Service Guide 2 27 Troubleshooting Flowchart 2 20 No Network Modem Connection No network or modem connection Network Replace jack or modem jack or have jack active activ
46. all countries The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook B 2 Maintenance and Service Guide Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 Q NOTES 1 The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration
47. and methods 4 7 H hard drive OS loading problems 2 18 precautions 4 3 removal 5 7 spare part numbers 3 13 3 16 3 23 5 7 specifications 6 6 hard drive bay 1 19 hard drive cover illustrated 3 14 removal 5 7 hard drive light 1 7 headphone jack location 1 8 pin assignments A 1 heat sink removal 5 29 spare part number 3 5 3 23 5 29 HP Advanced Docking Station spare part number 3 17 3 21 HP Docking Station spare part number 3 17 3 21 l T O address specifications 6 17 Info Center button 1 15 infrared port 1 7 interrupt specifications 6 15 Maintenance and Service Guide Index 3 Index K keyboard removal 5 17 spare part numbers 3 3 3 5 3 21 3 22 3 23 3 25 3 26 5 17 troubleshooting 2 26 keyboard components 1 11 1 12 keypad keys 1 13 L LED board cable 3 15 LED board removal 5 25 left side components 1 9 M mass storage devices spare part numbers 3 16 memory map specifications 6 20 memory module removal 5 12 5 35 spare part numbers 3 9 3 21 3 26 5 12 5 35 memory module compartment 1 19 memory module compartment cover illustrated 3 14 removal 5 13 microphone 1 8 microphone jack location 1 8 pin assignments A 2 Mini PCI communications card removal 5 40 spare part numbers 3 7 3 20 3 21 3 23 Miscellaneous Cable Kit components 3 15 spare part number 3 15 3 26 Miscellaneous Plastics Kit components 3 9 3 14 spare part number 3 9 3 1
48. ated Connect to nondigital line Digital line Network NIC modem Reload or modem configured drivers and connection in OS reconfigure working Disconnect all Replace PAEA NIC modem if applicable and open PE Reseat NIC modem Network if applicable or modem connection working Replace system board 2 28 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Notebook Major Components Spare Part Item Description Number 1 Display assemblies include wireless antenna boards and cables 15 4 inch WSXGA TFT 382684 001 15 4 inch WXGA TFT 382682 001 15 4 inch UXGA TFT 382683 001 2 Switch covers include LED board and LED board cable For use only with HP Compaq nw8240 and 382680 001 nc8230 models For use only with HP Compaq nx8220 models 384133 001 3 Keyboards with pointing stick Belgium 378203 181 Latin America 378203 161 Brazil 378203
49. cludes audio board cable and 382677 001 USB board cable Maintenance and Service Guide 3 13 Illustrated Parts Catalog 3 3 Miscellaneous Plastics Kit 0 o 2 9 T o lt g gt Table 3 2 Spare Part Number 382691 001 Item Description 1 Hard drive cover includes 2 captive screws 2 Bluetooth cover includes 1 captive screw 3 Memory module compartment cover includes 1 captive screw 4 PC Card slot space saver 5 Notebook feet 4 6 RTC battery 3 14 Maintenance and Service Guide Illustrated Parts Catalog 3 4 Miscellaneous Cable Kit Table 3 3 Spare Part Number 389014 001 Item Description LED board cable e Bluetooth cable TouchPad cable RJ 11 connector module and cable Serial connector board cable Audio board cable N O ao A Ww N USB board cable Maintenance and Service Guide 3 15 Illustrated Parts Catalog 3 5 Mass Storage Devices p OOO u 4 Table 3 4 Spare Part Number Information Spare Part Item Description Number 1 Hard drives include frame and connector 7200 rpm 5400 rpm 60 GB 380950 001 80 GB 379810 001 60 GB 379809 001 40 GB 379808 001 2 Optical drives include bezel 8X Max DVD ROM drive 373314 001 DVD RW R and CD RW Combo Drive 375557 001 DVD CD RW Combo Drive 373315 001 3 16 Maintenance and Service Guide Illustrated Parts Catalog 3 6 Miscellaneous Not Illustrated Table 3 5 Spare
50. ctive 3 Ensure that the power strip is working Go to Power up Flowchart in docking 2 8 Nonfunctioning device Docking Device if applicable 2 10 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Check battery by recharging it moving it to another notebook or replacing it N Replace Power on power supply if applicable lt Go to Flowchart 2 4 No Power Part 37 Power on Maintenance and Service Guide 2 11 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Reseat AC adapter in notebook and at power source Power on Power outlet active Replace power cord Power on External Internal or Replace external external AC adapter AC adapter Try different outlet Internal Go to Flowchart Power on 2 5 No Power k Part 4 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open notebook Reseat loose Loose or components and damaged boards and parts replace damaged items Clo
51. dem Connection NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 10 No OS Loading Hard Drive Part 1 OS not loading from hard drive Nonsystem disk message Reseat external hard drive OS loading Check the Setup utility for correct booting order Boot from hard drive Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Go to Flowchart 2 13 No OS Loading Diskette Drive Go to Flowchart 2 17 No nfunctioning Device Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading Hard Drive Part 2 Continued from Flowchart 2 10 No OS Reseat Loading Hard Drive Part 1 hard drive 1 Replace hard drive Disc or diskette in drive 2 Replace system board Hard drive accessible Remove disc or diskette and reboot Run FDISK Create partition and then format hard drive to bootable C prompt Boot from hard drive Hard drive partitioned Go to Flowchart 2 13 No OS Format hard drive Hard drive and bring to formatted a bootable C prompt
52. drive 6 Vents 5 Enable airflow to cool internal components Q To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows or thick rugs or clothing to block airflow 7 Primary battery release Releases the primary battery pack from latch the battery bay The primary battery locking latch must be in the unlocked position 8 Docking connector Connects the notebook to an optional full featured models only docking device Maintenance and Service Guide 1 19 Product Description 1 5 Design Overview This section presents a design overview of key parts and features of the notebook Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections Audio Display Hard drive Intel Pentium M processors Keyboard Memory module Mini PCI communications devices PC Card Pointing stick TouchPad Trusted platform module TPM security module CAUTION To properly ventilate the notebook allow at least a 7 6 cm 3 inch clearance on the left and right sides of the notebook The notebook uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist These conditions are affec
53. dth Black 16 4 0 mm 2 0 mm 4 5 mm Where used Two screws that secure the modem board to the notebook documented in Section 5 21 Two screws that secure the system board to the notebook documented in Section 5 22 Torx T8M2 0x4 0 Screw Locations C 8 Maintenance and Service Guide Screw Listing Table C 6 Torx T8M2 0x4 0 Screw Continued uw Head MMIII Color Qty Length Thread Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the audio board to the notebook documented in Section 5 26 Torx T8M2 0x4 0 Screw Locations Maintenance and Service Guide C 9 Screw Listing Table C 6 Torx T8M2 0x4 0 Screw Continued jm Head MMIL Color Qty Length Thread Width Black 16 4 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the thermal plate to the notebook documented in Section 5 12 Torx T8M2 0x4 0 Screw Locations C 10 Maintenance and Service Guide Screw Listing Table C 7 Phillips PM1 5x3 0 Screw jm Head MMIL Color Qty Length Thread Width Black 9 3 0 mm 1 5 mm 4 0 mm Where used One black screw that secures the Bluetooth cover to the notebook screw is captured on the cover by a C clip documented in Section 5 8 T jw Head MMIII Color Qty Length Thread Width Silver 9 3 0 mm 1 5mm 3 0 mm Where used Two silver screws that secure the Bluetooth board to the Bluetooth cover documented in Section 5 8 Phillips PM 1 53 0
54. embly 5 5 5 4 Hard Drives sinss etd as kaa nays eke tae ae pads 5 7 5 5 Notebook Feto rasieren Sre eee 5 10 5 6 MultiBay II Device 0 00 0 5 11 5 7 External Memory Module 5 12 5 8 Bluetooth Board 0 0 00 2000005 5 15 5 9 Keyboard incite Ea tin eal ove we eee eS 5 17 5 10 Switch Cover 0 0 eee eee eee eee 5 22 SL RTC Battery ri weenie feb hondd eke ts Aes 5 26 5 12 Thermal Plate 0 00 00005 5 27 S13 Heat Sinkiicitdeanenudres sa s wens ar 5 29 514 Processor anosa aatre it sda EE ee 5 32 5 15 TPM Security Card 0 00 0 5 34 5 16 Internal Memory Module 5 35 SAP TouchPadsicissenccdx wind Be ole ES 5 37 5 18 Mini PCI Communications Card 5 40 5 19 Display Assembly 2 00005 5 42 5 20 TOp GOVE sie as rnn tae ae nei E 5 46 5 21 Modem Board 0 0 0 0200s 5 50 5 22 System Board 0 0 0 ee eee eee 5 52 5 23 System Board Frame 0 0 5 59 5 24 Push Button Module 0 5 63 5 25 Serial Connector Module 5 65 5 26 Audio Board 0 0 eee eee eee 5 67 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index Maintenance and Service Guide 1 Product Description The HP Compaq nx8220 and nc8230 Notebook PCs and HP Compaq nw8240 Mobile Workstation offer advanced
55. ement Procedures 3 Remove the two rubber screw covers and the eleven T8M2 0x9 5 screws that secure the top cover to the notebook Removing the Top Cover Screws Part 1 Maintenance and Service Guide 5 47 Removal and Replacement Procedures 4 Turn the notebook right side up with the front panel toward you 5 Disconnect the speaker cable from the system board 6 Remove the five T3M2 0x4 0 screws that secure the top cover to the notebook T Removing the Top Cover Screws Part 2 5 48 Maintenance and Service Guide Removal and Replacement Procedures 7 Lift the front edge of the top cover until it disengages from the base enclosure 8 Lift the top cover straight up and remove it Removing the Top Cover Reverse the above procedure to install the top cover Maintenance and Service Guide 5 49 Removal and Replacement Procedures 5 21 Modem Board Modem Board Spare Part Number Information Modem board high speed 56K 325521 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Hard drive Section 5 4 Keyboard Section 5 9 Switch cover Section 5 10 TouchPad Section 5 17 Display assembly Section 5 19 moao sg p Top cover Section 5 20 5 50 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the two T8M2 0x4 0 screws that secure the modem board to the system boa
56. enance and Service Guide 2 5 Troubleshooting Selecting from the Advanced Menu Select Language or press f2 Table 2 4 Advanced Menu To Do This Change the Computer Setup language Boot options E Enable Disable MultiBoot which sets a startup sequence that can include most bootable devices and media in the system Set the boot order Device options E Swap the functions of the fn key and left ctrl key E Enable Disable multiple pointing devices at startup To set the notebook to support only a single usually nonstandard pointing device at startup select Disable E Enable Disable USB legacy support for a USB keyboard mouse and hub When USB legacy support is enabled A USB keyboard mouse and hub work even when a Windows operating system is not loaded O The notebook starts from a bootable hard drive diskette drive diskette or CD CD RW or DVD inserted into a drive connected by a USB connector to the notebook or to an optional docking device E Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Capabilities Port E Enable Disable all settings in the SpeedStep window When Disable is selected the tablet PC runs in Battery Optimized mode 2 6 Maintenance and Service Guide Troubleshooting 2 2 Troubleshooting Flowcharts Table 2 5 Troubleshooting Flowcharts Overview Flowcha
57. es in your country If you install a device and then receive a warning message remove the device to restore notebook functionality Then contact Customer Care 5 19 Display assembly 8 5 20 Top cover 2 rubber screw covers 16 screws 5 21 Modem board 2 5 22 System board 7 screws 2 screw locks 5 23 System board frame 2 5 24 Push button module 1 5 25 Serial connector module 2 screw locks 5 26 Audio board 2 5 4 Maintenance and Service Guide Removal and Replacement Procedures 5 3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures 1 Shut down the notebook If you are unsure whether the notebook is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the notebook 3 Disconnect the power cord Battery Pack Spare Part Number Information 8 cell 4 8 AHr 372771 001 Maintenance and Service Guide 5 5 Removal and Replacement Procedures 4 Remove the battery pack by following these steps a Turn the notebook upside down with the rear panel toward you b Slide and release the battery pack lock latch to the right The battery pack partially disengages from the notebook c Slide and hold the battery pack release latch to the right d Slide the battery pack straight back and remove it Removing the Battery Pack Reverse the above procedure to instal
58. es ssc heating iene ac baer st wl ee 1 2 1 2 Resetting the Notebook 004 1 5 1 3 Power Management 0 00008 1 5 1 4 External Components 0000 1 6 1 5 Design Overview 0 0 0 e eee eee 1 20 2 Troubleshooting 2 1 Computer Setup 00 0 ee eee eee ee 2 1 2 2 Troubleshooting Flowcharts 2 7 3 Illustrated Parts Catalog 3 1 Serial Number Location 004 3 1 3 2 Notebook Major Components 3 2 3 3 Miscellaneous Plastics Kit 04 3 14 3 4 Miscellaneous Cable Kit 05 3 15 3 5 Mass Storage Devices 00 5 3 16 3 6 Miscellaneous Not Illustrated 3 17 3 7 Sequential Part Number Listing 3 19 4 Removal and Replacement Preliminaries 4 1 Tools Required 0 0 0 cece eee eee 4 1 4 2 Service Considerations 005 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 04 4 6 4 7 Grounding Equipment and Methods 4 7 Maintenance and Service Guide iii Contents 5 Removal and Replacement Procedures 5 1 Serial Number 0 0 0 0 eee eee ee 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Notebook for Disass
59. flat blade screwdriver to turn the processor locking screw one quarter turn counterclockwise until you hear a click 6 Lift the processor straight up and remove it Q The gold triangle on the processor should be aligned in the rear right corner when you install the processor Removing the Processor Reverse the above procedure to install the processor Maintenance and Service Guide 5 33 Removal and Replacement Procedures 5 15 TPM Security Card TPM Security Card Spare Part Number Information TPM security card 379807 001 1 Prepare the notebook for disassembly Section 5 3 2 Release the keyboard Section 5 9 3 Remove the PM1 5x3 0 screw that secures the TPM security card to the notebook 4 Lift up on the right side of the card to disconnect it from the system board and remove the card Removing the TPM Security Card Reverse the above procedure to install the TPM security card 5 34 Maintenance and Service Guide Removal and Replacement Procedures 5 16 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 373121 001 512 MB 373120 001 256 MB 373119 001 1 Prepare the notebook for disassembly Section 5 3 2 Release the keyboard Section 5 9 Maintenance and Service Guide 5 35 Removal and Replacement Procedures 3 Spread the retaining tabs on each side of the memory module socket to release the memory module board The side of the
60. for system files Try different diskette Go to Flowchart 2 17 Nonfunctioning Device Nonsystem disk error Enable drive and cold boot N notebook 0S Reset the notebook loading Refer to Section 1 2 Resetting the Notebook for instructions Go to Flowchart 2 17 Non functioning Device Install bootable diskette and reboot notebook Replace the following components individually retesting after each replacement E Diskette drive E System board Maintenance and Service Guide 2 21 Troubleshooting Flowchart 2 14 No OS Loading Optical Drive Y No OS loading from Disc CD ROM or in drive DVD ROM drive Install bootable disc Boots from CD or DVD Boots from CD or DVD Reseat drive Booting from another device Booting order correct Correct boot order using the Setup utility N Install bootable disc and reboot notebook Bootable disc in drive Try another bootable disc Go to Flowchart 2 17 No nfunctioning Device Reset the notebook Refer to Section 1 2 Go to Flowchart 2 17 Non functioning Device Resetting the Notebook for instructions 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 Turn up audio No audio in
61. g case 3591 18 001 USB 1 1 diskette drive 367456 001 8 cell travel battery pack 36787 1 001 Broadcomm Bluetooth wireless board includes cable 372420 001 Adjustable notebook stand 372771 001 8 cell 4 8 AHr battery pack 373032 001 802 11b g combination WLAN Mini PCI communications card for use in the United States 373032 002 802 11b g combination WLAN Mini PCI communications card for use internationally 373032 291 802 11b g combination WLAN Mini PCI communications card for use in Japan 373033 001 802 1 1a b g combination WLAN card Mini PCI communications card for use in the United States 3 20 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 373033 002 802 11a b g combination WLAN Mini PCI communications card for use internationally 373033 291 802 11a b g combination WLAN Mini PCI communications card for use in Japan 373119 001 256 MB memory module DDR2 PC2 4200 CL3 533 MHz 373120 001 512 MB memory module DDR2 PC2 4200 CL3 533 MHz 373121 001 1024 MB memory module DDR2 PC2 4200 CL3 533 MHz 373314 001 8X DVD ROM drive 373315 001 24X DVD CD RW Combo Drive 373900 001 802 11a b g combination WLAN card Mini PCI communications card for use in most of the world 373900 021 802 11a b g combination WLAN Mini PCI communications card for use in Europe Middle
62. he above procedure to install the TouchPad Maintenance and Service Guide 5 39 Removal and Replacement Procedures 5 18 Mini PCl Communications Card Mini PCI Communications Card Spare Part Number Information 802 11b g Mini PCI modem for use in most of the world 381582 001 802 11b g Mini PCI modem for use in the rest of the world 381583 001 802 11b g combination wireless local access network WLAN 373032 002 card for use internationally 802 11b g combination WLAN card for use in Japan 373032 291 802 11b g combination WLAN card for use in the United States 373032 001 802 1 1a b g combination WLAN communications card for use 373033 002 internationally 802 1 1a b g combination WLAN communications card for use 373033 291 in Japan 802 11a b g combination WLAN communications card for use 373033 001 in the United States 802 11a b g Mini PCI WLAN communcations card for use 373900 021 in Europe the Middle East and Africa 802 11a b g Mini PCI WLAN communcations card for use 373900 291 in Japan 802 11a b g Mini PCI WLAN communcations card for use in 373900 001 most of the world 802 11a b g Mini PCI WLAN communcations card for use inthe 373901 001 rest of the world 1 Prepare the notebook for disassembly Section 5 3 2 Remove the keyboard Section 5 9 3 Remove the TouchPad Section 5 17 5 40 Maintenance and Service Guide Removal and Replacement Procedures Make note of which antenna cable
63. i 2 Video OK 2 No Vi Video OK Part 1 Check that notebook is properly Try another seated in docking device external for bent pins on cable monitor and for monitor connection Internal and external video 0K Video 0K Go to Adjust external Flowchart monitor display 2 8 Nonfunctioning Docking Device if applicable Maintenance and Service Guide 2 15 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Device if applicable Nonfunctioning docking device Reseat power cord in docking device and power outlet Check voltage Reinstall setting on docking notebook into device docking device Reset monitor cable connector at 5 Docking docking device device operating Docking device operating Test replacement docking device with N new notebook Remove notebook replace docking device Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power cord in docking device and power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Mo
64. ic electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not po
65. ions E Enable Disable stringent security E Enable Disable required password on restart DriveLock passwords Enable disable DriveLock change a DriveLock user or master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Smart Card Security Enable disable power on support for smart cards This feature is supported by select smart card readers only Embedded Security E Enable Disable the embedded security chip E Restore embedded security chip to factory settings E Enable Disable power on authentication support E Enable Disable automatic DriveLock E Reset power on authentication credential Embedded Security settings are accessible only if the notebook is equipped with an embedded security chip Device security Enable Disable devices in the system Enable NIC for inclusion in MultiBoot System IDs Enter user defined identification values 2 4 Maintenance and Service Guide Troubleshooting Selecting from the Tools Menu Select HDD Self Test options Table 2 3 Tools Menu To Do This Run a quick or comprehensive self test on any hard drive in the system Battery Information View information about any battery packs in the notebook Memory Check E Run a self test on memory modules in the notebook E View information about memory modules installed in the notebook Maint
66. iword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide Specifications Hardware DMA Table 6 10 System DMA System Function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 Maintenance and Service Guide Specifications Hardware IRQ Table 6 11 System Interrupts System Function IRQO System timer IRQ1 Standard 101 102 Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller Maintenance and Service Guide 6 15 Specifications Hardware IRQ IRQ11 Table 6 11 System Interrupts Continued System Function Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI
67. l floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are 78 screws and screw locks in 15 different sizes that may have to be removed replaced or loosened when servicing the notebook Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw and screw lock sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the notebook Serial Number
68. l the battery pack 5 6 Maintenance and Service Guide Removal and Replacement Procedures 5 4 Hard Drive Hard Drive Spare Part Number Information 7200 rpm 5400 rpm 60 GB 380950 001 80 GB 379810 001 60 GB 379809 001 40 GB 379808 001 1 Prepare the notebook for disassembly Section 5 3 2 Loosen the 2 PM2 0x4 0 screws that secure the hard drive cover to the notebook 3 Lift the left side of the hard drive cover and swing it to the right 4 Remove the hard drive cover The hard drive cover is included in the Miscellaneous Plastics Kit spare part number 382691 001 Removing the Hard Drive Cover Maintenance and Service Guide 5 7 Removal and Replacement Procedures 5 Loosen the PM2 5x13 0 spring loaded hard drive retention screw 6 Grasp the mylar tab on the left side of the hard drive and slide the hard drive to the right to disconnect it from the system board 7 Remove the hard drive from the hard drive bay Removing the Hard Drive 5 8 Maintenance and Service Guide Removal and Replacement Procedures 8 Remove the following Two PM3 0x5 0 screws Two PM3 0x4 0 screws Two PM1 5x4 0 screws 9 Lift the frame straight up to remove if from the hard drive 10 Remove the hard drive connector from the hard drive e gt _ 7 A Le lt 11 ee _ fo Removing the Hard Drive Frame and Connector Reverse
69. lay lid switch Initiates standby if the display is closed while the notebook is turned on 2 Power standby button When the notebook is E Off press to turn on the notebook E On briefly press to initiate hibernation E In standby briefly press to resume from standby E In hibernation briefly press to restore from hibernation Q If the system has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power standby button for at least 4 seconds to turn off the notebook Maintenance and Service Guide Product Description Table 1 6 Top Components Part 1 Continued Item Component Function 3 Info Center button Enables you to view a list of commonly used software solutions 4 Wireless button Enables and disables wireless LAN or Bluetooth devices select models only Wireless light On A wireless LAN or Bluetooth device is hardware enabled 5 Presentation mode Turns on Presentation mode button 6 Caps lock light On caps lock is on 7 Num lock light On num lock or the numeric keypad is on 8 Volume mute button Turns off notebook sound full featured models only 9 Volume down button Decreases system sound full featured models only 10 Volume up button Increases system sound full featured models only Maintenance and Service Guide Product Description The notebook top components are continued below and described in Table 1 7 T
70. le 382681 001 Base enclosure for use only with HP Compaq and nc8230 and nc8220 models 382682 001 Display assembly 15 4 inch WXGA TFT includes wireless antenna boards and cables 382683 001 Display assembly 15 4 inch UXGA TFT includes wireless antenna boards and cables 382684 001 Display assembly 15 4 inch WSXGA TFT includes wireless antenna boards and cables 382686 001 System board with 128 MB video memory for use only with HP Compaq nw8240 models 382687 001 System board with 128 MB video memory for use only with HP Compag nc8230 and nc8220 models 382688 001 System board with 64 MB video memory for use only with HP Compag nc8230 and nc8220 models 382689 001 System board frame includes RJ 11 connector module and cable 382690 001 Serial connector module includes serial connector module cable 382691 001 Miscellaneous Plastics Kit 3 24 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 382692 001 Miscellaneous Screw Kit 382693 001 Push button module 384132 001 Base enclosure for use only with HP Compaq nw8240 models 384133 001 Switch cover for use only with HP Compaq nc8220 models include LED board and LED board cable 385548 001 Keyboard without pointing stick for use in the United States 385548 002 Keyboard without pointing stick for use i
71. lesslight On an integrated wireless device selected _ models only has been turned on 2 Power standby light E On The notebook is on E Blinking The notebook is in standby mode 1 6 Maintenance and Service Guide Product Description Table 1 1 Front Components Continued Item Component 3 Battery light Function E Amber A battery pack is charging E Green A battery pack is close to full charge capacity E Blinking amber A battery pack that is the only available power source has reached a low battery condition When the battery reaches a critical low battery condition the battery light blinks more quickly E Off If the notebook is connected to external power the light is turned off when all batteries in the notebook are fully charged If the notebook is not connected to external power the light is turned off until the battery reaches a low battery condition 4 Integrated Drive Electronics IDE drive light On A drive in the hard drive bay or MultiBay II is being accessed 5 Infrared port full featured models only Provides wireless communication between the notebook and an optional IrDA compliant device 6 Display release latch Opens the notebook Maintenance and Service Guide 1 7 Product Description The external components on the right side of the notebook are shown below and described in Table 1 2 Right Side Components Table 1
72. llips PM2 0x2 0 screw E Phillips PM2 5x13 0 spring loaded E Phillips PM1 5x4 0 screw Screw E Phillips PM1 5x3 0 screw E Phillips PM2 0x10 0 spring loaded E Torx 8 M2 0x9 5 screw a a Heese E Torx 8 M2 0x6 0 screw PIPE Me Le Oe SCrEW E Torx 8 M2 0x4 0 screw E Phillips PM2 0x6 0 screw 3 7 Sequential Part Number Listing Table 3 6 Sequential Part Number Listing Spare Part Number Description 246959 001 Power cord for use in Canada French Canada Latin America Taiwan Thailand and the United States 246959 011 Power cord for use in Australia and New Zealand 246959 021 Power cord for use in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 246959 031 Power cord for use in Hong Kong and the United Kingdom Maintenance and Service Guide 3 19 Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 246959 061 Power cord for use in Italy 246959 081 Power cord for use in Denmark 246959 201 Power cord for use in Brazil 246959 291 Power cord for use in Japan 246959 AD1 Power cord for use in Korea 246959 AG1 Power cord for use in Sweden 246959 BB1 Power cord for use in Israel 325521 001 Modem board high speed 56K 325814 001 Nylon entry level carrying case 325815 001 Nylon top load carrying case 325815 002 Nylon top load carryin
73. ly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Walking across carpet 35 000 V 15 000 V 7 500 V Walking across viny
74. m board frame 6 Remove the system board from the system board frame Removing the System Board from the System Board Frame Maintenance and Service Guide 5 61 Removal and Replacement Procedures 7 If necessary remove the RJ 11 connector module and cable from the clips in the system board frame Removing the RJ 11 Connector Module and Cable Reverse the above procedures to install the system board frame 5 62 Maintenance and Service Guide Removal and Replacement Procedures 5 24 Push Button Module Push Button Module Spare Part Number Information Push button module 382693 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b MultiBay II device Section 5 6 c Bluetooth board Section 5 8 d Switch cover Section 5 10 Keyboard Section 5 9 Thermal plate Section 5 12 Heat sink Section 5 13 TouchPad Section 5 17 Display assembly Section 5 19 gt 7 gt Oo ar Top cover Section 5 20 k System board Section 5 22 ie Maintenance and Service Guide 5 63 Removal and Replacement Procedures 2 Remove the PM2 0x6 0 screw that secures the push button module to the base enclosure 3 Remove the push button module Removing the Push Button Module Reverse the above procedures to install the push button module 5 64 Maintenance and Service Guide Removal and Replacement
75. m board straight up and remove it Removing the System Board Reverse the above procedure to install the system board 5 58 Maintenance and Service Guide Removal and Replacement Procedures 5 23 System Board Frame System Board Frame Spare Part Number Information System board frame includes RJ 11 modem cable 382689 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b MultiBay II device Section 5 6 c Bluetooth board Section 5 8 d Switch cover Section 5 10 Keyboard Section 5 9 Thermal plate Section 5 12 Heat sink Section 5 13 TouchPad Section 5 17 Display assembly Section 5 19 gt 7 gt Oo ar Top cover Section 5 20 k System board Section 5 22 ie Maintenance and Service Guide 5 59 Removal and Replacement Procedures 2 Disconnect the following cables from the system board Audio connector board cable USB connector board cable Serial connector board cable Modem cable 3 Remove the two T8M2 0x4 0 screws that secure the system board to the system board frame Disconnecting the System Board Cables 5 60 Maintenance and Service Guide Removal and Replacement Procedures 4 Lift the rear edge of the system board until it rests at an angle 5 Slide the system board back until the front right section of the system board is clear of the screw boss on the syste
76. mary battery pack 2 Power connector Connects an AC adapter or an optional automobile or aircraft adapter 3 External monitor port Connects an optional external VGA monitor or projector Maintenance and Service Guide 1 11 Product Description The standard keyboard components of the notebook are shown below and described in Table 1 5 Standard Keyboard Components 1 12 Maintenance and Service Guide Product Description Table 1 5 Standard Keyboard Components Item Component Function 1 Function keys Execute frequently used system functions f3 f4 f8 f11 when pressed in combination with the fn key 2 caps lock key Enables caps lock and turns on the caps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Windows Start menu 5 Windows Displays a shortcut menu for items applications key beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Keypad keys 15 Can be used like the keys on an external numeric keypad 8 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light Maintenance and Service Guide Product Description The notebook top components are shown below and described in Table 1 6 Top Components Part 1 Table 1 6 Top Components Part 1 Item Component Function 1 Disp
77. nternationally 385548 031 Keyboard without pointing stick for use in the United Kingdom 385548 041 Keyboard without pointing stick for use in Germany 385548 051 Keyboard without pointing stick for use in France 385548 061 Keyboard without pointing stick for use in Italy 385548 071 Keyboard without pointing stick for use in Spain 385548 081 Keyboard without pointing stick for use in Denmark 385548 091 Keyboard without pointing stick for use in Norway 385548 101 Keyboard without pointing stick for use in Sweden 385548 111 Keyboard without pointing stick for use in Switzerland 385548 121 Keyboard without pointing stick for use in French Canada 385548 131 Keyboard without pointing stick for use in Portugal 385548 141 Keyboard without pointing stick for use in Turkey 385548 151 Keyboard without pointing stick for use in Greece 385548 161 Keyboard without pointing stick for use in Latin America 385548 171 Keyboard without pointing stick for use in Saudi Arabia 385548 181 Keyboard without pointing stick for use in Belgium Maintenance and Service Guide 3 25 Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 385548 201 Keyboard without pointing stick for use in Brazil 385548 211 Keyboard without pointing stick for use in Hungary 385548 221 Keyboard without pointing stick for use in Czech Republic 385548 231 Keyboa
78. on press f10 5 Select File gt Save changes and exit and then follow the instructions on the screen When the computer restarts the factory settings are restored and any identification information you have entered is saved Selecting from the File Menu Table 2 1 File Menu Select To Do This System Information View identification information about the tablet PC and any battery packs in the system E View specification information about the processor memory and cache size video revision keyboard controller version and system ROM Save to floppy Save system configuration settings to a diskette Restore from floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore changes and exit Cancel changes entered during the current session Then exit and restart the notebook Save changes and exit Save changes entered during the current session Then exit and restart the notebook The changes you save are in effect when the notebook restarts Maintenance and Service Guide 2 3 Troubleshooting Selecting from the Security Menu Table 2 2 Security Menu Select Administrator password To Do This Enter change or delete an HP Administrator password Power on password Enter change or delete a power on password Password opt
79. ook If you are unsure whether the notebook is off or in hibernation turn the notebook on and then shut it down through the operating system Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of Static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of stat
80. op Components Part 2 1 16 Maintenance and Service Guide Product Description Table 1 7 Top Components Part 2 Item Component 1 Pointing stick select models only Function Moves the pointer and selects or activates items on the screen 2 Speakers Produce stereo sound 3 Pointing stick buttons select models only Function like the buttons on an external mouse 4 TouchPad scroll zone Scrolls up or down 5 TouchPad buttons Function like the buttons on an external mouse 6 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clicking Maintenance and Service Guide Product Description The external components on the bottom of the notebook are shown below and described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Primary battery bay Holds the primary battery pack 2 Primary battery locking Secures the primary battery pack into latch the battery bay This latch must be set to unlock to release the battery 1 18 Maintenance and Service Guide Product Description Table 1 8 Bottom Components Continued Item Component Function 3 Travel battery connector Connects an optional travel battery 4 Memory module Contains one memory module slot compartment 5 Hard drive bay Holds the primary hard
81. ound 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A 5 Connector Pin Assignments Table A 6 RJ 45 Network 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused A 6 Maintenance and Service Guide Connector Pin Assignments Table A 7 RJ 11 Modem Pin Signal gt Pn Sga A Unused gt gt 4 Uws 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide A 7 Connector Pin Assignments Table A 8 S Video Out 0900 000 Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground A 8 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the notebook is used Maintenance and Service Guide B 1 Power Cord Set Requirements General Requirements The requirements listed below are applicable to
82. our PM2 0x8 0 shoulder screws that secure the heat sink to the notebook Q Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor 5 Lift the right side of the heat sink until it disengages from the processor 6 Slide the heat sink to the right and remove it Removing the Heat Sink 5 30 Maintenance and Service Guide Removal and Replacement Procedures Q The thermal paste should be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Replacing the Thermal Paste Reverse the above procedure to install the heat sink Maintenance and Service Guide 5 31 Removal and Replacement Procedures 5 14 Processor Processor Spare Part Number Information Intel Pentium M 770 2 13 GHz 378224 001 Intel Pentium M 760 2 00 GHz 378223 001 Intel Pentium M 750 1 86 GHz 378222 001 Intel Pentium M 740 1 73 GHz 378221 001 Intel Pentium M 730 1 60 GHz 378220 001 1 Prepare the notebook for disassembly Section 5 3 2 Release the keyboard Section 5 9 3 Remove the thermal plate Section 5 12 4 Remove the heat sink Section 5 13 5 32 Maintenance and Service Guide Removal and Replacement Procedures 5 Use a
83. rd 3 Lift the right side of the modem board to disconnect it from the system board 4 Disconnect the modem cable from the modem board 5 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board Maintenance and Service Guide 5 5 Removal and Replacement Procedures 5 22 System Board System Board Spare Part Number Information With 128 MB video memory for use only with HP Compaq 382686 001 nw8240 models With 128 MB video memory for use only with HP Compaq 382687 001 nc8230 and nc8220 models With 64 MB video memory for use only with HP Compaq 382688 001 nc8230 and nc8220 models Q When replacing the system board ensure that the following components are removed from the defective system board and installed on the replacement system board E Memory modules Section 5 7 and Section 5 16 Processor Section 5 14 TPM security card Section 5 15 Mini PCI communications card Section 5 18 Modem board Section 5 21 5 52 Maintenance and Service Guide Removal and Replacement Procedures 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Hard drive Section 5 4 MultiBay I device Section 5 6 Bluetooth board Section 5 8 Keyboard Section 5 9 Switch cover Section 5 10 Thermal plate Section 5 12 Heat sink Section 5 13 TouchPad Section 5 17 Display assembly Section 5
84. rd without pointing stick for use in Slovakia 385548 251 Keyboard without pointing stick for use in Russia 385548 281 Keyboard without pointing stick for use in Thailand 385548 291 Keyboard without pointing stick for use in Japan 385548 AB1 Keyboard without pointing stick for use in Taiwan 385548 AD1 Keyboard without pointing stick for use in Korea 385548 BA1 Keyboard without pointing stick for use in Slovenia 385548 BB1 Keyboard without pointing stick for use in Israel 385548 DD1 Keyboard without pointing stick for use in Iceland 389014 001 Miscellaneous Cable Kit 390121 001 1024 MB memory module DDR2 PC2 3200 CL3 400 MHz 390120 001 512 MB memory module DDR2 PC2 3200 CL3 400 MHz 390119 001 256 MB memory module DDR2 PC2 3200 CL3 400 MHz 3 26 Maintenance and Service Guide 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips PO screwdriver Torx T8 screwdriver 5 0 mm socket for system board locks Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool Maintenance and Service Guide 4 1 Removal and Replacement Preliminaries 4 2 D Service Considerations The following sections include some of the considerations that you should
85. rn the notebook display side up with the front panel toward you 6 Open the notebook as far as possible 7 Use a flat blade screwdriver to lift up the left and right hinge cover sections of the switch cover to detach it from the notebook 8 Swing the rear edge of the switch cover up and toward you Releasing the Switch Cover Maintenance and Service Guide 5 23 Removal and Replacement Procedures 9 Disconnect the LED board cable from the system board 10 Remove the switch cover Removing the Switch Cover 5 24 Maintenance and Service Guide Removal and Replacement Procedures Q If necessary perform the following steps to remove the LED board from the switch cover 11 Turn the switch cover upside down 12 Remove the six PM1 5x3 0 screws that secure the LED board to the switch cover 13 Remove the LED board Removing the LED Board Reverse the above procedure to install the switch cover and LED board Maintenance and Service Guide 5 25 Removal and Replacement Procedures 5 11 RTC Battery Q The RTC battery is included in the Miscellaneous Plastics Kit spare part number 382691 001 1 Prepare the notebook for disassembly Section 5 3 2 Release the keyboard Section 5 9 3 Disconnect the RTC battery cable from the system board 4 Remove the RTC battery from the clip in the top cover Removing the RTC Battery Reverse the above procedure
86. rt Description 2 1 Flowchart 2 1 Initial Troubleshooting 2 2 Flowchart 2 2 No Power Part 1 2 3 Flowchart 2 3 No Power Part 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive Maintenance and Service Guide 2 7 Troubleshooting Table 2 5 Troubleshooting Flowcharts Overview Continued Flowchart Description 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection 2 8 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Go to Flowchart 2 2 No Power Part 1 Check LED board Beeps LE
87. rvice Guide Product Description 1 2 Resetting the Notebook If the notebook you are servicing has an unknown password follow these steps to clear the password These steps also clear CMOS 1 3 1 6 Prepare the notebook for disassembly refer to Section 5 3 Preparing the Notebook for Disassembly for more information Remove the real time clock RTC battery refer to Section 5 11 RTC Battery for more information on removing and replacing the RTC battery Wait approximately 5 minutes Replace the RTC battery and reassemble the notebook Connect AC power to the notebook Do not reinsert any battery packs at this time Turn on the notebook All passwords and all CMOS settings have been cleared Power Management The notebook comes with power management features that extend battery operating time and conserve power The notebook supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power standby button Advanced Configuration and Power Management ACPM compliance Maintenance and Service Guide 1 5 Product Description 1 4 External Components The external components on the front of the notebook are shown below and described in Table 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Wire
88. screw that secures the Bluetooth cover to the notebook 4 Remove the Bluetooth cover from the notebook The Bluetooth cover is included in the Miscellaneous Plastics Kit spare part number 382691 001 5 Disconnect the Bluetooth cable from the system board Removing the Bluetooth Board Maintenance and Service Guide 5 15 Removal and Replacement Procedures 6 Remove the two PM1 5x3 0 screws that secure the Bluetooth board to the Bluetooth cover 7 Remove the Bluetooth board from the cover Removing the Bluetooth Board Cover Reverse the above procedure to install a Bluetooth board 5 16 Maintenance and Service Guide Removal and Replacement Procedures 5 9 Keyboard With pointing stick Keyboard Spare Part Number Information Belgium 378203 181 Latin America 378203 161 Brazil 378203 201 Norway 378203 091 Czech Republic 378203 221 Portugal 378203 131 Denmark 378203 081 Russia 378203 251 France 378203 051 Saudi Arabia 378203 171 French Canada 378203 121 Slovakia 378203 231 Germany 378203 041 Slovenia 378203 BA1 Greece 378203 151 Spain 378203 071 Hungary 378203 211 Sweden 378203 101 Iceland 378203 DD1 Switzerland 378203 111 International 378203 002 Taiwan 378203 AB1 Israel 378203 BB1 Thailand 378203 281 Italy 378203 061 Turkey 378203 141 Japan 378203 291 United Kingdom 378203 031 Korea 378203 AD1 United States 378203 001 Maintenance and Service Guide 5 17 Removal and Replacement
89. se notebook and retest Replace the following items if applicable Check Power on notebook operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 6 No Video Part 1 No video Stand alone or docking device Stand alone Internal or external display External Adjust brightness Video OK Check for bent pins on cable Video OK Internal Docking Device Go to Flowchart 2 7 No Video Part 2 Adjust brightness NOTE To change from internal to external display use the hotkey combination Video OK Press lid switch to ensure operation Video OK Replace the following one at a time Test after each replacement 1 Cable between notebook and notebook display if applicable 2 Display 3 System board Try another display Replace system Internal and external video OK board Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Flowchart 2 6 No Video Part 1 Remove tablet PC from docking device if connected Adjust Check brightness display of external brightness monitor Go to A in i Flowchart
90. ssible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snug
91. tebook stand spare part number 3 17 3 20 Advanced Docking Station HP spare part number 3 17 3 21 arrow keys 1 13 audio board removal 5 67 spare part number 3 13 3 24 5 67 audio board cable illustrated 3 15 audio troubleshooting 2 23 audio in jack location 1 8 pin assignments A 2 audio out jack location 1 8 pin assignments A 1 B base enclosure spare part numbers 3 11 3 24 3 25 battery bay 1 11 1 18 Index battery light 1 7 battery locking latch 1 18 battery pack removal 5 6 spare part numbers 3 13 3 20 specifications 6 8 battery release latch 1 19 Bluetooth board removal 5 15 spare part number 3 11 3 20 5 15 Bluetooth cable disconnecting 5 15 illustrated 3 15 Bluetooth cover illustrated 3 14 removal 5 15 bottom components 1 18 C cables service considerations 4 2 caps lock key 1 13 caps lock light 1 15 carrying case spare part numbers 3 17 3 20 Maintenance and Service Guide Index 1 Index components bottom 1 18 front 1 6 keyboard 1 11 1 12 left side 1 9 rear 1 9 right side 1 8 top 1 14 1 16 Computer Setup Advanced Menu 2 6 File Menu 2 3 overview 2 1 Security Menu 2 4 Tools Menu 2 5 Computer Setup defaults 2 2 connector pin assignments audio in A 2 audio out A 1 external monitor A 5 monitor A 5 RJ 11 A 7 RJ 45 A 6 serial A 4 S Video out A 8 Universal Serial Bus USB A 3 connectors service considerations 4 2 D design
92. ted by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the left side of the notebook 1 20 Maintenance and Service Guide 2 Troubleshooting WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load If the operating system is working the notebook restarts the operating system after you exit Computer Setup Q Pointing devices are not supported in Computer Setup you must use the keyboard to navigate and make selections The menu tables later in this chapter provide an overview of Computer Setup options Maintenance and Service Guide 2 1 Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are
93. ternally or externally Go to Flowchart Notebook in docking device if applicable Internal Undock audio 2 16 No Audio Part 2 Go to Replace the following docking device Flowchart components one at a time as applicable 2 16 No Audio Check audio status after each change Part 2 1 Reseat docking device audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking device audio board 5 Replace backplane board 6 Replace 1 0 board Go to Flowchart 2 17 Non functioning Device Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio Reload driver in OS audio drivers configured Correct Load drivers and drivers for set configuration application in OS Connect to external speaker Replace audio board and speaker connections in notebook if applicable Replace the following components individually retesting after each replacement Hi internal speakers W Audio board if applicable 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Reseat device Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage Fix or replace broken item Any physic
94. tions Table 6 5 Hard Drives Continued 60 GB 80 GB 60 GB 40 GB Seek times typical read including setting Single track 3ms 3ms 3ms 3ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blockst 117 210 240 156 301 488 117 210 240 78 140 160 Disk rotational 5400 rpm 7200 rpm 5400 rpm 5400 rpm speed Operating 5 C to 55 C 41 F to 131 F temperature Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less TActual drive specifications may differ slightly Maintenance and Service Guide 6 7 Specifications Table 6 6 Primary 8 cell Li lon Battery Pack Dimensions Height 2 00 cm 0 79 in Width 9 40 cm 3 70 in Depth 13 40 cm 5 28 in Weight 0 34 kg 0 75 Ib Energy Voltage 11 1V Amp hour capacity 4 4 Ah Watt hour capacity 48 Wh Temperature Operating 5 C to 45 C 41 F to 113 F Nonoperating 0 C to 60 C 32 F to 140 F 6 8 Maintenance and Service Guide Specifications Applicable disc Table 6 7 DVD ROM Drive DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in
95. to install an RTC battery 5 26 Maintenance and Service Guide Removal and Replacement Procedures 5 12 Thermal Plate Thermal Plate Spare Part Number Information Thermal plate includes fan and thermal paste 382674 001 1 Prepare the notebook for disassembly Section 5 3 2 Release the keyboard Section 5 9 Maintenance and Service Guide 5 27 Removal and Replacement Procedures 3 Disconnect the fan cable from the system board Q The following screws should be loosened and removed then installed in the 1 2 3 4 5 6 7 8 sequence stamped on the thermal plate 4 Loosen the four PM2 0x10 0 spring loaded screws that secure the thermal plate to the notebook 5 Remove the four T8M2 0x4 0 screws that secure the thermal plate to the notebook 6 Remove the thermal plate Removing the Thermal Plate Reverse the above procedure to install the thermal plate 5 28 Maintenance and Service Guide Removal and Replacement Procedures 5 13 Heat Sink Heat Sink Spare Part Number Information Heat sink includes thermal paste 379799 001 1 Prepare the notebook for disassembly Section 5 3 2 Release the keyboard Section 5 9 3 Remove the thermal plate Section 5 12 Maintenance and Service Guide 5 29 Removal and Replacement Procedures Q The following screws should be loosened and installed in the 1 2 3 4 sequence stamped on the heat sink 4 Loosen the f
96. with pointing stick for use in Greece 378203 161 Keyboard with pointing stick for use in Latin America 378203 171 Keyboard with pointing stick for use in Saudi Arabia 378203 181 Keyboard with pointing stick for use in Belgium 378203 201 Keyboard with pointing stick for use in Brazil 378203 211 Keyboard with pointing stick for use in Hungary 378203 221 Keyboard with pointing stick for use in Czech Republic 378203 231 Keyboard with pointing stick for use in Slovakia 378203 251 Keyboard with pointing stick for use in Russia 378203 281 Keyboard with pointing stick for use in Thailand 378203 291 Keyboard with pointing stick for use in Japan 378203 AB1 Keyboard with pointing stick for use in Taiwan 3 22 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 378203 AD1 Keyboard with pointing stick for use in Korea 378203 BA1 Keyboard with pointing stick for use in Slovenia 378203 BB1 Keyboard with pointing stick for use in Israel 378203 DD1 Keyboard with pointing stick for use in Iceland 378220 001 Intel Pentium M 1 60 GHz processor includes thermal paste 378221 001 Intel Pentium M 1 73 GHz processor includes thermal paste 378222 001 Intel Pentium M 1 86 GHz processor includes thermal paste 378223 001 Intel Pentium M 2 00 GHz processor includes thermal paste 3782

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