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IBM Disk drive RDX 500 GB

1. Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles Make sure that you have an adequate number of properly grounded electrical outlets for the server and all attached devices Back up all important data before you make changes to disk drives Handling static sensitive devices Attention Static electricity can damage electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of damage from electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you The use of a grounding system is recommended For example wear an electrostatic discharge wrist strap if one is available Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and damage it While the device is still in its static protective package touch it to an unpainted metal surface for at least 2 seconds This drains static electricity from the package and from your body Remove the device from its package and install it immediately without setting down the device If it is necessary to set down the device put it
2. BladeCenter information is http www ibm com systems bladecenter The address for IBM IntelliStation information is http www ibm com intellistation Copyright IBM Corp 2008 17 You can find service information for IBM systems and optional devices at http www ibm com systems suppo Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with System x and xSeries servers BladeCenter products IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to provide warranty service go to Pl on click Find a Business Partner on the right side of the page For IBM support telephone numbers soe P NaBH Com OTC the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m
3. 1 IBM s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non fulfillment of such obligations if IBM is at fault for a maximum amount equal to the charges you paid for the Machine that has caused the damages For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC The above limitation shall not apply to damages for bodily injuries including death and damages to real property and tangible personal property for which IBM is legally liable 2 UNDER NO CIRCUMSTANCES IS IBM OR ITS SUPPLIERS SUBCONTRACTORS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 LOSS OF OR DAMAGE TO DATA 2 INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES 3 LOST PROFITS EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES OR 4 LOSS OF BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIA AND GERMANY What this Warranty Covers The following replaces the first sentence of the first paragraph of this section The warranty for an IBM Machine covers the functionality of the Machine for its normal use and
4. e 10 11 Unpack the drive Turn off the server Open the server cover using a screwdriver if necessary Mount the drive Slide the drive into an unused drive bay until the bezel is flush with the front of the server Secure the drive using the mounting screws provided Connect the power cable to the power connector Find the USB cable with a connector that matches the USB connector on your server system board Connect the USB cable to the USB connector on the drive Connect the other end of the USB cable to the USB connector on the system board Check all cables in your server Make sure that they are routed so that they will not become crimped and make sure that no cables have become loose during the installation Install the server cover and turn on the server Run the applicable RDX utility software for the operating system on your server See the software documentation that comes with the drive for more information Note If you install a new operating system on a server with an RDX drive attached make sure that the cartridge is removed This prevents the operating system from mistaking the RDX cartridge for the server hard disk drive Installing the external RDX drive Use the following instructions to install the external RDX drive Chapter 2 Installing the RDX drive 7 AC power connector USB connector Figure 6 Finding the connectors on an external RDX drive To install the external RDX drive comp
5. AC adapter Universal adapter 100 240 V ac 50 60 Hz input Environmental specifications Table 7 Environmental specifications Operational Non operational Temperature 10 C to 40 C 50 F to 104 F 40 C to 65 C 40 F to 149 F Thermal gradient 10 C 50 F per hour 20 C 68 F per hour Relative humidity 20 to 80 noncondensing 10 to 90 noncondensing Maximum web bulb 29 C 84 F 38 C 100 F temperature Altitude 15 24 m to 3048 m 50 ft to 15 24 m to 10 668 m 50 ft to 10 000 ft 35 000 ft Vibration sine vib 0 25 g peak 3 200 Hz random vib 1 54 g RMS Shock half sine 31 g at 2 6 ms half sine 71 g at 2 0 ms Copyright IBM Corp 2008 15 Performance specifications Note Capacity and transfer rate vary depending on the RDX cartridge type that is used Table 8 Environmental specifications RDX 160 GB media RDX 320 GB media RDX 500 GB media Native 160 GB 320 GB 500 GB capacity Average sustained USB 25 Mbps transfer rate Burst transfer USB 480 Mbps rate Average 15 ms access time Function Removable disk drive Command seti packet command feature set ATA ATAPI 7 SCSI primary commands SPC 2 SCSI block commands SBC 2 Logical block 512 bytes size Supported ext2 ext3 FAT32 and NTFS file systems Note NTFS is the default file system on the RDX cartridge
6. 1 repair it to make it function as warranted or 2 replace it with one that is at least functionally equivalent If IBM or its subcontractor or the reseller is unable to do either you may return the Machine to your place of purchase and your money will be refunded IBM or its subcontractor or the reseller will also manage and install selected engineering changes that apply to the Machine Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part the item IBM or its subcontractor or the reseller replaces becomes IBM s property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Your Additional Responsibilities You agree 1 before IBM or its subcontractor or the reseller exchanges a Machine or part to remove all features parts options alterations and attachments not under warranty service and ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 to obtain authorization from the owner to have IBM or its subcontractor or the reseller service a Machine that you do not own 3 where applicable before service is provided a follow the service request procedures that IBM or its subcontractor or its
7. 16 RDX USB Drive User s Guide Appendix B Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This section contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Information about diagnostic tools is in the Problem Determination and Service Guide on the IBM Documentation CD that comes with your system e Go to the IBM support Web site at http www ibm com systems support to check for technical information hints tips and new device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product The documentation that comes with IBM systems also describes the di
8. back into its static protective package Do not place the device on a metal surface Copyright IBM Corp 2008 5 Take additional care when you handle devices during cold weather Heating reduces indoor humidity and increases static electricity Parts inventory Before you install the RDX drive make sure that you received the following parts Internal RDX drive Internal drive Media cartridge 4 internal USB cables you must select the applicable cable for your server 4 mounting screws IBM Documentation CD RDX software and utility CD Note Depending on the RDX option you have the RDX software and utility software might be on the IBM Documentation CD External RDX drive External drive Media cartridge External USB cable Power adaptor IBM Documentation CD RDX software and utility CD Note Depending on the RDX option you have the RDX software and utility software might be on the IBM Documentation CD Installing an internal RDX drive Use the following instructions to install an internal RDX drive The drive is ready to install in a standard 5 25 inch half high bay 6 Note RDX USB Drive User s Guide Keep the packaging that comes with the RDX drive in case you have to return it for service or warranty replacement Mounting holes Power cable Figure 5 Finding the connectors on an internal RDX drive To install the internal RDX drive complete the following steps 1 2 d 4
9. cartridge cannot be inserted upside down or backwards To insert a cartridge into the drive place the cartridge into the drive opening through the protective door and slowly push it until it seats firmly in the drive The cartridge makes a clicking sound when it is seated The LED on the drive flashes while the operating system accesses the drive Copyright IBM Corp 2008 9 Write protect tab Keyed corner Figure 7 Inserting a cartridge Ejecting a cartridge You can use any of the following methods to eject a cartridge Press the eject button on the drive see Figure 8 on page 11 for at least 0 5 second Use the RDX software application For example in Windows complete the following steps 1 Locate the drive letter for the device in Windows Explorer 2 Right click the icon and select Eject 3 After the cartridge is ejected pull the cartridge out of the drive Use the manual ejection hole see Figure 8 on page 11 to eject the cartridge in case of a power loss or when the other methods of cartridge ejection fail To eject a cartridge complete the following steps 1 If you are using an internal RDX drive turn off the server If you are using an external RDX drive disconnect the power cord 2 Insert a straightened paper clip or similar object into the manual ejection hole until the cartridge is ejected 3 After the cartridge is ejected pull the cartridge o
10. potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage might occur Danger These statements indicate a situation that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation This section provides a description of the following RDX components Drive either internal or external Cartridge Backup and utility software The internal or external RDX drive serves as a cartridge housing 2 RDXUSB Drive User s Guide Figure 1 Internal RDX drive Figure 2 External RDX drive Cartridge The cartridge is a removable hard disk drive Figure 3 Cartridge The cartridge has the following features Is ruggedized to withstand a drop from up to 0 9 meters 36 in without damage Can be write protected Has 160 GB 320 GB or 500 GB of native data capacity depending on the option you purchased Can be password protected Backup and utility software The RDX drive is compatible with Linux and Windows file systems It can act as a standard drive For detailed information about the RDX backup application software and the utility software see the help information that is a part of the software application Chapter 1 Introduction 3 Note Most backup applications that work with removable medi
11. the Machine s conformity to its Specifications The following paragraphs are added to this section The minimum warranty period for Machines is twelve months In case IBM or your reseller is unable to repair an IBM Machine you can alternatively ask for a price RDX USB Drive User s Guide reduction as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded The second paragraph does not apply What IBM Will Do to Correct Problems The following is added to this section During the warranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense Limitation of Liability The following paragraph is added to this section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty The following sentence is added to the end of item 2 IBM s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence IRELAND What this Warranty Covers The following is added to this section Except as expressly provided in these terms and conditions or Section 12 of the Sale of Goods Act 1893 as amended by the Sale of Goods and Supply of Services Act 1980 the 1980 Act all conditions or warranties express or implied statutory or
12. 003 for indirect connection to public telecommunication systems in the United Kingdom 40 RDX USB Drive User s Guide European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures European Community contact IBM Technical Regulations Pascalstr 100 Stuttgart Germany 70569 Telephone 0049 0 711 785 1176 Fax 0049 0 711 785 1283 E mail tjahn de ibm com Taiwanese Class A warning statement SP FAW FT SURE e gt A dix RATE gt A ERANT MA PAR RARR Me t dp gp Chinese Class
13. A warning statement m BA El KA A Ra ER VAJ an Al BE a 702 FAK HERS T LA SIT Bt Appendix D Notices 41 Japanese Voluntary Control Council for Interference VCCI statement CCC Korean Class A warning statement Ale APrSece Al Aass s st 77l OSU BOA Se NEE WAS SOSA Dei BF9F ar ses HAE Pee ll AM BHej eoz DESAY dle UL 42 RDXUSB Drive User s Guide Index A assistance getting 17 attention notices definition of 2 backup software 3 8 11 C cartridge description 3 ejecting 10 handling 9 inserting 9 ordering 9 cartridge indicator LED 4 Class A electronic emission notice 40 common problems 11 components 2 country unique terms 23 courier or depot service 34 CRU list 13 customer carry in service 34 customer replaceable unit CRU service 33 D danger statements definition of 2 depot or courier service 34 documentation browser 1 documentation CD 1 drive description 2 replacing 12 E eject button location 4 electronic emission Class A notice 40 exchan
14. Austria in Albania Armenia Azerbaijan Belarus Bosnia Herzegovina Bulgaria Croatia Georgia Hungary Kazakhstan Kyrgyzstan FYR Macedonia Moldova Montenegro Poland Romania Russia Serbia Slovakia Slovenia Tajikistan Turkmenistan Ukraine and Uzbekistan 2 the laws of France in Algeria Benin Burkina Faso Cameroon Ceniral African Republic Chad Comoros Congo Republic Djibouti Democratic Republic of Congo Equatorial Guinea French Guiana French Polynesia Gabon Gambia Guinea Guinea Bissau Ivory Coast Lebanon Libya Madagascar Mali Mauritania Mauritius Mayotte Morocco New Caledonia Niger Reunion Senegal Seychelles Togo Tunisia Vanuatu and Wallis amp Futuna 3 the laws of Finland in Estonia Latvia and Lithuania 4 the laws of England in Angola Bahrain Botswana Burundi Egypt Eritrea Ethiopia Ghana Jordan Kenya Kuwait Liberia Malawi Malta Mozambique Nigeria Oman Pakistan Qatar Rwanda Sao Tome Saudi Arabia Sierra Leone Somalia Tanzania Uganda United Arab Emirates the United Kingdom West Bank Gaza Yemen Zambia and Zimbabwe and 5 the laws of South Africa in South Africa Namibia Lesotho and Swaziland Jurisdiction The following exceptions are added to this section 1 In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty and relating thereto including its existence will be the competent court of
15. BM Transportation charges both ways are paid by IBM You may be charged for the replacement Machine if IBM does not receive the failing Machine within 15 days of your receipt of the replacement Machine When a 5 6 or 7 type of warranty service is listed IBM will determine which type of warranty service is appropriate for the repair Service Levels Service levels specified below are response time objectives only and are not guarantees The specified service level may not be available in all worldwide locations Charges may apply outside IBM s normal service area Certain Machines with a Same Day On site response time objective may require the installation and use of remote connectivity tools and equipment for direct problem reporting remote problem determination and resolution 1 Next Business Day NBD 9X5 After we receive your call following problem determination if IBM determines on site service is required a service technician will be scheduled to arrive at 34 RDX USB Drive User s Guide your location on the next business day Service will be provided from 8 00 a m to 5 00 p m in your local time zone Monday through Friday excluding holidays 2 Same Business Day SBD 9X5 After we receive your call following problem determination if IBM determines on site service is required a service technician will be scheduled to arrive at your location within four hours Service will be provided from 8 00 a m to 5 00 p
16. BM provides if you require the goods for the purposes of a business as defined in that Act Limitation of Liability The following is added to this section Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to the limitations in that Act PEOPLE S REPUBLIC OF CHINA PRC Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York United States of America except when local law requires otherwise PHILIPPINES Limitation of Liability tem 3 in the fifth paragraph is replaced by the following RDX USB Drive User s Guide SPECIAL INCLUDING NOMINAL AND EXEMPLARY DAMAGES MORAL INCIDENTAL OR INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES OR Arbitration The following is added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Metro Manila Philippines in accordance with the laws of the Philippines then in effect The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law The number of arbitrators shall be three with each side to the dispute being entitled to appoint one arbitrator The two arbitrators appointe
17. IBM informs you otherwise The warranty period type of warranty and service level that apply to your Machine are designated in Part 3 Limitation of Liability The following replaces item 1 and item 2 of this section 1 damages for bodily injury including death or physical harm to real property and tangible personal property caused by IBM s negligence and 2 the amount of any other actual direct damages up to the greater of 100 000 00 or the charges if recurring 12 months charges apply for the Appendix C Warranty 23 24 Machine that is subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws in the Province of Ontario PERU Limitation of Liability The following is added at the end of this section In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM s willful misconduct dolo or gross negligence culpa inexcusable UNITED STATES Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York ASIA PACIFIC AUSTRALIA What this Warranty Covers The following paragraph is added to this section The warranties specified
18. Namibia Lesotho and Swaziland both of us agree RDX USB Drive User s Guide to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg 6 in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central Sultanahmet Courts and Execution Directorates of Istanbul the Republic of Turkey 7 in each of the following specified countries any legal claim arising out of this Statement of Limited Warranty will be brought before and settled exclusively by the competent court of a Athens for Greece b Tel Aviv Jaffa for Israel c Milan for Italy d Lisbon for Portugal and e Madrid for Spain and 8 in the United Kingdom both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts Arbitration The following is added under this heading In Albania Armenia Azerbaijan Belarus Bosnia Herzegovina Bulgaria Croatia Georgia Hungary Kazakhstan Kyrgyzstan Libya FYR Macedonia Moldova Montenegro Poland Romania Russia Serbia Slovakia Slovenia Tajikistan Turkmenistan Ukraine and Uzbekistan all disputes arising out of this Statement of Limited Warranty or related to its violation termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Cha
19. RDX USB Drive User s Guide a SES RU SS a el mw e uA uw mm a Ww y RDX USB Drive User s Guide a SES RU SS a el mw e uA uw mm a Ww y Note Before using this information and the product it supports read the information in Appendix C Warranty on page 19 and Appendix D Notices on page 37 First Edition October 2008 Copyright International Business Machines Corporation 2008 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Contents Safety Chapter 1 Introduction The IBM Documentation CD Hardware and software requirements Using the Documentation Browser Notices and statements in this documentation Components Drive Cartridge i Backup and utility software Front panel Chapter 2 Installing the RDX drive Installation guidelines 6 Handling static sensitive devices Parts inventory Installing an internal RDX drive Installing the external RDX drive Installing the RDX utility software Installing the RDX backup software Chapter 3 Using the RDX drive Ordering additional cartridges Working with cartridges Handling a cartridge Inserting a cartridge Ejecting a cartridge Using the RDX utility software Using the RDX backup software Solving pro
20. Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you IBM the IBM logo and ibm com are trademarks or registered trademarks of International Business Machines Corporation in the United States other countries or both If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol 9 or these symbols indicate U S registered or common law trademarks owned by IBM at the time this information was published Such trademarks may also be registered or common law trademarks in other countries A current list of IBM trademarks is available on the Web at Copyright and trademark information at http www ibm com legal copytrade shtmi O Copyright IBM Corp 2008 37 Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Linux is a registered trademark of Linus Torvalds in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Yosemite is a trademark of Yosemite Technologies Corporation in the U S and or
21. a disk devices work with the RDX drive However backup applications that create files larger than 4 GB are not compatible with the FAT32 file system Front panel The front panel of the RDX drive has a combined power indicator LED and eject button and a manual ejection hole The RDX cartridge has a cartridge indicator LED Manual ejection Cartridge indicator Power indicator LED LED and eject button Figure 4 Front panel components The eject button is illuminated by a power indicator LED It shows the status of the drive Table 1 describes the meaning of the status of the power indicator LED Table 1 Reading the power indicator LED LED status Meaning RDX drive status Off No power The drive does not have power Steady green Ready The power is on and the drive is working Flashing green Ejecting The cartridge is ejecting Flashing amber Fault The drive has detected a fault condition For more information use the RDX utility software to run a diagnostic test see the documentation that comes with the software The cartridge indicator LED displays the status of the cartridge Table 2 describes the meaning of the status of the cartridge indicator LED Table 2 Reading the cartridge indicator LED LED status Meaning RDX cartridge status Off Not ready The cartridge was not inserted correctly or the drive has no power Steady green Ready Th
22. agnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Using the documentation Information about your IBM system and preinstalled software if any or optional device is available in the documentation that comes with the product That documentation can include printed documents online documents readme files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com systems support and follow the instructions Also some documents are available through the IBM Publications Center at http www ibm com shop publications order Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM systems optional devices services and support The address for IBM System x and xSeries information is http www ibm com systems x The address for IBM
23. blems Th Replacing the RDX drive Appendix A Specifications Physical specifications Power requirements Environmental specifications Performance specifications Appendix B Getting help and technical assistance Before you call oe e P Using the documentation Getting help and information from the World Wide Web Software service and support TII Hardware service and support IBM Taiwan product service Appendix C Warranty IBM Statement of Limited Warranty Z125 4753 09 08 2006 Part 1 General Terms Part 2 Country unique Terms Part 3 Warranty Information Copyright IBM Corp 2008 lt BRWWNNND HH HH co 0 40 O0 010101 Appendix D Notices Trademarks Important notes Product recycling and disposal Electronic emission notices P Federal Communications Commission FCC statement Industry Canada Class A emission compliance statement Avis de conformit la r glementation d industrie Canada Australia and New Zealand Class A statement United Kingdom telecommunications safety requirement European Union EMC Directive conformance statement Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference VCCI statement Korean Class A warning statement Index iV RDX USB Drive User s Guide Safety Before installing this product read the Safety Information a Lal Ea bel j AM Za Antes de instala
24. ch information e g by making it anonymous or encrypting it so that it no longer qualifies as Personal Data under applicable law You also agree to remove all funds from Machines returned to IBM IBM is not responsible for any funds programs not provided by IBM with the Machine or data contained in a Machine that you return to IBM You acknowledge that to perform its responsibilities under this Statement of Limited Warranty IBM may ship all or part of the Machine or its software to other IBM or third party locations around the world and you authorize IBM to do so Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim except for any liability that cannot be waived or limited by applicable laws IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual direct damages up to the charges if recurring 12 months charges apply for the Machine that is subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC This limit also applies to IBM s suppliers subcont
25. ct to any liability referred to in item 1 above under no circumstances is IBM or any of its suppliers or resellers liable for any of the following even if IBM or they were informed of the possibility of such losses 1 loss of or damage to data 2 special indirect or consequential loss 3 loss of profits business revenue goodwill or anticipated savings or 4 third party claims against you for damages Part 3 Warranty Information Internal RDX USB Drive Country or Region Type of Warranty of Purchase Warranty Period Service Service Level Worldwide 1 year 1 Not applicable See Types of Warranty Service and Service Levels for explanations of warranty service types and service levels External RDX USB Drive Country or Region Type of Warranty of Purchase Warranty Period Service Service Level Worldwide 3 years 1 Not applicable See Types of Warranty Service and Service Levels for explanations of warranty service types and service levels Scheduling of a warranty service will depend upon the following 1 the time your request for service is received 2 Machine technology and 3 availability of parts Contact your local IBM representative or the subcontractor or reseller performing services on behalf of IBM for country and location specific information Types of Warranty Service 1 Customer Replaceable Unit CRU Service IBM pr
26. d by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings Vacancies in the post of chairman shall be filled by the president of the Philippine Dispute Resolution Center Inc Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were at when the vacancy occurred If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appointed arbitrator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed All proceedings shall be conducted including all documents presented in such proceedings in the English language The English language version of this Statement of Limited Warranty prevails over any other language version SINGAPORE Limitation of Liability The words SPECIAL and ECONOMIC in item 3 in the fifth paragraph are deleted EUROPE MIDDLE EAST AFRICA EMEA THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller How to Obtain Warranty Service Add the following paragraph in Western Europe Andorra Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Monaco Netherlands Norway P
27. e cartridge is ready Flashing green Activity The cartridge is in the process of reading writing or seeking Flashing amber Fault The drive has detected a cartridge fault condition For more information run a diagnostic application see the software documentation that comes with the drive 4 RDXUSB Drive User s Guide Chapter 2 Installing the RDX drive This chapter provides installation instructions for the internal RDX drive see Installing an internal RDX drive on page 6 and the external RDX drive see Installing the external RDX drive on page 7 Depending on the server you might need a standard or Philips screwdriver to remove the server cover and install the drive in your server Installation guidelines Before you remove or replace a device read the following safety information Read the safety information that begins on page vJ and Handling static sensitive devices This information will help you work safely Attention Take standard electrostatic discharge precautions when you work inside the server Observe good housekeeping in the area where you are working Place removed covers and other parts in a safe place Do not attempt to lift an object that you think is too heavy for you If you have to lift a heavy object observe the following precautions Make sure that you can stand safely without slipping Distribute the weight of the object equally between your feet
28. ed by mandatory law 1 IBM s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non fulfillment of such obligations if IBM is at fault or of such cause for a Appendix C Warranty 29 30 maximum amount equal to the charges you paid for the Machine For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC The above limitation shall not apply to damages for bodily injuries including death and damages to real property and tangible personal property for which IBM is legally liable 2 UNDER NO CIRCUMSTANCES IS IBM OR ITS SUPPLIERS SUBCONTRACTORS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 LOSS OF OR DAMAGE TO DATA 2 INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES 3 LOST PROFITS EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES OR 4 LOSS OF BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS FRANCE AND BELGIUM Limitation of Liability The following replaces the terms of this section in its entirety Except as otherwise provided by mandatory law
29. en in effect The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law The number of arbitrators shall be three with each side to the dispute being entitled to appoint one arbitrator The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings Vacancies in the post of chairman shall be filled by the president of the SIAC Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were at when the vacancy occurred If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appointed arbitrator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed All proceedings shall be conducted including all documents presented in such proceedings in the English language The English language version of this Statement of Limited Warranty prevails over any other language version HONG KONG S A R As applies to transactions initiated and performed in Hong Kong S A R phrases throughout this Agreement containing the word country for example country of purchase and country of Installation are replaced with Hong Kong S A R INDIA Limitation of Liability The following replaces items 1 and 2
30. eration of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100
31. formation about the LED indications see Table 1 on page 4 Table 3 lists problems that might occur with the RDX drive and potential solutions Table 3 Problems and solutions Problem Solution The RDX drive is not working and the power indicator LED is flashing amber The error was caused by one of these conditions The drive cannot eject the cartridge because of an obstruction The internal electronics are damaged or malfunctioning To remove a stuck cartridge see the instructions for manual ejection in l Ejecting a cartridge on page 10 Chapter 3 Using the RDX drive 11 Table 3 Problems and solutions continued Problem Solution The RDX cartridge is not The error was caused by one or more of these conditions working and the The cartridge is not compatible with the drive cartridge indicator LED is The cartridge has been damaged flashing amber The cartridge has not been inserted completely Use the RDX utility software to obtain more information about the failure For detailed information about the utility software see the software documentation that comes with the drive The firmware download If you are using Windows Server 2003 either Service Pack 1 or Service Pack 2 must fails with Windows Server be installed for you to download the firmware 2003 The drive performance is Make sure that the drive is connected to a USB 2 0 port instead of a USB 1 1 port For slo
32. ge of a machine or part 21 external drive guidelines 7 F FCC Class A notice 40 front panel component locations 4 G general terms warranty 19 getting help 17 governing law 23 Copyright IBM Corp 2008 H hardware service and support 18 help getting 17 IBM Support Line 18 important notices 2 installation guidelines 5 installing 6 7 backup 8 safety 5 utility 8 internal drive guidelines 6 J jurisdiction 23 L law governing 23 LEDs 4 liability limitation of 22 limitation of liability 22 M machine exchange service 34 machine or part exchange of 21 mail in service 34 manual ejection hole location 4 using 10 N next business day service level 35 notes definition of 2 notes important 38 notices 37 electronic emission 40 FCC ClassA 40 O obtaining vvarranty service 20 on site service 34 P packaging 6 12 parts list 6 13 power indicator LED 4 problems 11 43 R replacing the drive 12 S same business day service level 35 same day service level 35 service courier or depot 34 CRU and on site 34 customer carry in or mail in 34 customer replaceable unit CRU 33 machine exchange 34 on site 34 service level next business day 35 same business day 35 same day 35 software backup 3 98 11 utility 3 8 11 software service and support 18 specifications environmental 15 performance 16 physical 15 power 15 statements and notices 2 static sensitive devices 5 sta
33. in folders A plus sign indicates each folder or document that has additional documents under it Click the plus sign to display the additional documents When you select a document a description of the document is displayed under Topic Description To select more than one document press and hold the Ctrl key while you select the documents Click View Book to view the selected document or documents in Acrobat Reader or xpdf If you selected more than one document all the selected documents are opened in Acrobat Reader or xpdf To search all the documents type a word or word string in the Search field and click Search The documents in which the word or word string appears are listed in order of the most occurrences Click a document to view it and press Crtl F to use the Acrobat search function or press Alt F to use the xpdf search function within the document Click Help for detailed information about using the Documentation Browser Notices and statements in this documentation Components Drive The caution and danger statements in this document are also in the multilingual Safety Information document which is on the IBM Documentation CD Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document The following notices and statements are used in this document Note These notices provide important tips guidance or advice Attention These notices indicate
34. in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation Limitation of Liability The following is added to this section Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation IBM s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State or Territory CAMBODIA AND LAOS Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York United States of America CAMBODIA INDONESIA AND LAOS RDX USB Drive User s Guide Arbitration The following is added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Singapore in accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules th
35. is appliance is labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive EU EU 2002 96 EC WEEE WET EU Remarque Cette marque s applique uniquement aux pays de l Union Europ enne et la Norvege L etiquette du syst me respecte la Directive europ enne 2002 96 EC en mati re de D chets des Equipements Electriques et Electroniques DEEE qui d termine les dispositions de retour et de recyclage applicables aux syst mes utilis s trave
36. law in Vienna Austria Inner City 2 in Angola Bahrain Botswana Burundi Egypt Eritrea Ethiopia Ghana Jordan Kenya Kuwait Liberia Malawi Malta Mozambique Nigeria Oman Pakistan Qatar Rwanda Sao Tome Saudi Arabia Sierra Leone Somalia Tanzania Uganda United Arab Emirates United Kingdom West Bank Gaza Yemen Zambia and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related to its execution including summary proceedings will be submitted to the exclusive jurisdiction of the English courts 3 in Belgium and Luxembourg all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution the law and the courts of the capital city of the country of your registered office and or commercial site location only are competent 4 in France Algeria Benin Burkina Faso Cameroon Central African Republic Chad Comoros Congo Republic Djibouti Democratic Republic of Congo Equatorial Guinea French Guiana French Polynesia Gabon Gambia Guinea Guinea Bissau Ivory Coast Lebanon Libya Madagascar Mali Mauritania Mauritius Mayotte Morocco New Caledonia Niger Reunion Senegal Seychelles Togo Tunisia Vanuatu and Wallis amp Futuna all disputes arising out of this Statement of Limited Warranty or related to its violation or execution including summary proceedings will be settled exclusively by the Commercial Court of Paris 5 in South Africa
37. lete the following steps 1 Unpack the drive Select a convenient location for the drive that is flat stable level and near the host server The drive can be oriented either horizontally or vertically 2 Connect a USB cable connector to the USB connector on the back of the drive 3 Connect the other USB cable connector to a USB 2 0 connector on the server 4 Connect the power cable to the power connector on the drive and connect it to an outlet 5 Run the applicable RDX utility software for the operating system on your server See the software documentation that comes with the drive for more information Note If you install a new operating system on a server with an RDX drive attached make sure that the cartridge is removed This prevents the operating system from mistaking the RDX cartridge for the server hard disk drive Installing the RDX utility software To install the RDX utility application software on a server that is running a Windows or Linux operating system see the software documentation that comes with the drive Note Installation of the utility software is required for you to use the RDX drive with a Windows operating system Installing the RDX backup software To install the optional application software on a server that is running a Windows or Linux operating system see the software documentation that comes with the drive 8 RDXUSB Drive User s Guide Chapter 3 Using the RDX drive This chapter p
38. ll of support field type troubleshooting tape drive issues and click the search icon 5 In the list of search results click Troubleshooting Tape drive issues Pri IN ue Replacing the RDX drive The RDX drive components are Tier 1 customer replaceable units CRUs Replacement of Tier 1 CRUs is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged for the installation For more information about the terms of the warranty and getting service and assistance see the Warranty and Support Information document 12 RDX USB Drive User s Guide If you are instructed to return a component follow all packaging instructions and use any packaging materials for shipping that are supplied to you Table Allists the replaceable components Table 4 CRU list Description Tier 1 CRU part number Internal RDX USB drive 46C5380 External RDX USB drive 46C5381 RDX 160 GB cartridge 46C5393 RDX 320 GB cartridge 46C5394 RDX 500 GB cartridge 46C5395 System x3650 or x3655 internal USB cable 46M6475 System x3400 or x3500 internal USB cable 46M6477 System x3105 or x3200 internal USB cable 44E8885 1M internal USB cable for all other System x 44E8893 servers External RDX power adaptor 46C5385 3 5 inch bezel 46C5392 Mounting screws 42C3933 To remove the internal RDX drive complete the following steps 1 Read the me information that begins on page Mand Handling sta
39. m in your local time zone Monday through Friday excluding local IBM holidays If after 1 00 p m it is determined that on site service is required a service technician will be scheduled to arrive the morning of the following business day 3 Same Day SD 24X7 After we receive your call following problem determination if IBM determines on site service is required a service technician will be scheduled to arrive at your location within four hours This type of service will be provided 24 hours a day every day including holidays IBM Contact Information For IBM in Canada or the United States call 1 800 IBM SERV or 1 800 426 7378 For IBM in the European Union EU Asia Pacific and Latin America countries contact IBM in that country or visit the following IBM Internet website http www ibm com servers support machine_warranties Appendix C Warranty 35 36 RDX USB Drive User s Guide Appendix D Notices Trademarks This publication was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that doe
40. mber in Vienna Vienna Rules by three arbitrators appointed in accordance with these rules The arbitration will be held in Vienna Austria and the official language of the proceedings will be English The decision of the arbitrators will be final and binding upon both parties Therefore pursuant to paragraph 598 2 of the Austrian Code of Civil Procedure the parties expressly waive the application of paragraph 595 1 figure 7 of the Code IBM may however institute proceedings in a competent court in the country of installation In Estonia Latvia and Lithuania all disputes arising in connection with this Statement of Limited Warranty will be finally settled in arbitration that will be held in Helsinki Finland in accordance with the arbitration laws of Finland then in effect Each party will appoint one arbitrator The arbitrators will then jointly appoint the chairman If arbitrators cannot agree on the chairman then the Central Chamber of Commerce in Helsinki will appoint the chairman EUROPEAN UNION EU THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES The warranty for Machines acquired in EU countries is valid and applicable in all EU countries provided the Machines have been announced and made available in such countries DENMARK FINLAND GREECE ITALY NETHERLANDS NORWAY PORTUGAL SPAIN SWEDEN AND SWITZERLAND Limitation of Liability The following replaces the terms of this section in its entirety Except as otherwise provid
41. ns an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise NOTHING IN THIS STATEMENT OF LIMITED WARRANTY AFFECTS ANY STATUTORY RIGHTS OF CONSUMERS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT This Statement of Limited Warranty is available in multiple languages at the following IBM Internet website http www ibm com servers support machine warranties What this Warranty Covers IBM warrants that each Machine is free from defects in materials and workmanship and conforms to its Specifications Specifications is information specific to a Machine in a document entitled Official Published Specifications which is available upon request During the warranty period IBM provides repair and exchange service for the Machine under the type of warranty service IBM designates for the Machine The warranty period for the Machine is a fixed period starting on its original Date of Installation The date on your purchase invoice or sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise The warranty period type of warranty and service level that apply to your Machine are designated in Part 3 Many features conversions or upgrades involve the removal of parts and their return to IBM An IBM part that replaces a removed par
42. nt or improper maintenance by you 2 failure caused by a product for which IBM is not responsible 3 any non IBM Products including those provided with or installed on an IBM Machine at your request 4 accessories supply items and consumables e g batteries and printer cartridges and structural parts e g frames and covers 5 service of Machine alterations and 6 service of a Machine on which you are using capacity or capability other than that authorized by IBM in writing The warranty is voided by removal or alteration of identification labels on the Machine or its parts IBM does not warrant uninterrupted or error free operation of a Machine Any technical or other support provided for a Machine under warranty such as assistance with how to questions and those regarding Machine set up and installation is provided WITHOUT WARRANTIES OF ANY KIND How to Obtain Warranty Service If the Machine does not function as warranted during the warranty period contact IBM or your reseller to obtain warranty service Contact information for IBM is provided in Part 3 If you do not register the Machine with IBM you may be required to present proof of purchase as evidence of your entitlement to warranty service What IBM Will Do to Correct Problems IBM will attempt to diagnose and resolve your problem over the telephone or electronically by access to an IBM Internet website Certain Machines contain remote suppor
43. of this section 1 liability for bodily injury including death or damage to real property and tangible personal property will be limited to that caused by IBM s negligence and 2 as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to or in any way related to the subject of this Statement of Limited Warranty the charge paid by you for the individual Machine that is the subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC Arbitration The following is added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore India in accordance with the laws of India then in effect The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law The number of arbitrators shall be three with each side to the dispute being entitled to appoint one arbitrator The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings Vacancies in the post of chairman shall be filled by the president of the Bar Council of India Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were at when the vacancy occur
44. oland Portugal San Marino Slovakia Slovenia Spain Sweden Switzerland United Kingdom Vatican State and any country subsequently added to the European Union as from the date of accession The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western Europe countries provided the Machines have been announced and made available in such countries If you purchase a Machine in one of the Western European countries as defined above you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from Appendix C Warranty 27 28 IBM provided the Machine has been announced and made available by IBM in the country in which you wish to obtain service If you purchase a Machine in a Middle East or African country you may obtain warranty service for that Machine from the IBM entity within the country of purchase if that IBM entity provides warranty service in that country or from an IBM reseller approved by IBM to perform warranty service on that Machine in that country Warranty service in Africa is available within 50 kilometers of an IBM approved service provider You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM approved service provider Governing Law The phrase the laws of the country in which you acquired the Machine is replaced by 1 the laws of
45. on The following sentence is added to this section as it applies to countries in bold print below Any litigation arising from this Statement of Limited Warranty will be settled exclusively by 1 in Argentina the Ordinary Commercial Court of the city of Buenos Aires 2 in Bolivia the courts of the city of La Paz 3 in Brazil court of Rio de Janeiro RJ 4 in Chile the Civil Courts of Justice of Santiago 5 in Colombia the Judges of the Republic of Colombia 6 in Equador the civil judges of Quito for executory or summary proceedings as applicable 7 in Mexico the courts located in Mexico City Federal District 8 in Paraguay the courts of the city of Asuncion 9 in Peru the judges and tribunals of the judicial district of Lima Cercado 10 in Uruguay the courts of the city of Montevideo 11 in Venezuela the courts of the metropolitan area of the city of Caracas BRAZIL Exchange of a Machine or Part Delete the last sentence The replacement assumes the warranty service status of the replaced item CANADA What this Warranty Covers The following replaces the 2 paragraph to this section During the warranty period IBM provides repair and exchange service for the Machine under the type of warranty service IBM designates for the Machine The warranty period for the Machine is a fixed period starting on its original Date of Installation The date on your purchase invoice or sales receipt is the Date of Installation unless
46. other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM Maximum memory might require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM
47. otherwise are hereby excluded including without limitation any warranties implied by the Sale of Goods Act 1893 as amended by the 1980 Act including for the avoidance of doubt section 39 of the 1980 Act Limitation of Liability The following replaces the terms of this section in its entirety For the purposes of this section a Default means any act statement omission or negligence on the part of IBM in connection with or in relation to the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you whether in contract or tort A number of Defaults which together result in or contribute to substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default Circumstances may arise where because of a Default you are entitled to recover damages from IBM This section sets out the extent of IBM s liability and your sole remedy 1 IBM will accept unlimited liability for death or personal injury caused by the negligence of IBM 2 Subject always to the Items for Which IBM is Not Liable below IBM will accept unlimited liability for physical damage to your tangible property resulting from the negligence of IBM 3 Except as provided in items 1 and 2 above IBM s entire liability for actual damages for any one Default will not in any event exceed the greater of 1 EUR 125 000 or 2 125 of the amount you paid for the Machine di
48. outlet Attach signal cables to connectors Remove signal cables from connectors BS Imo Attach power cords to outlet Remove all cables from devices Turn device ON a OO wm RDX USB Drive User s Guide Chapter 1 Introduction The RDX USB drive is a removable ruggedized hard disk drive for IBM System X servers It features backup application compatibility high speed transfer rate for fast backups portable cartridges and a high level of data reliability The storage System is available as an internal USB device sce cigure Ton pace or an external USB device see Figure 2 on page 3p Read this entire document and the software documentation that comes with the drive before you install or use the drive The RDX drive comes with a limited warranty For information about the warranty and getting service and assistance see IBM Statement of Limited Warranty Z125 4753 09 08 2006 on page 19 Contact your IBM marketing representative or authorized reseller if an item is missing or damaged Be sure to retain your proof of purchase It might be required for you to receive warranty service The IBM Documentation CD The IBM Documentation CD contains documentation for the RDX drive in Portable Document Format PDF and includes the IBM Documentation Browser to help you find information quickly Hardware and software requirements The IBM Documentation CD requires the following minimum hardware and sof
49. ovides replacement CRUs to you for you to install CRU information and replacement instructions are shipped with your Machine and are available from IBM at any time on your request CRUs are designated as being either Tier 1 or a Tier 2 CRU Installation of Tier 1 CRUs is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged for the installation You may install a Tier 2 CRU yourself or request IBM to install it at no additional charge under the type of warranty service designated for your Machine IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM When return is required 1 return instructions and a container are shipped with the replacement CRU and 2 you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement Appendix C Warranty 33 2 On site Service IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation You must provide suitable working area to allow disassembly and reassembly of the IBM Machine The area must be clean well lit and suitable for the purpose For some Machines certain repairs may require sending the Machine to an IBM service center 3 Courier or Depot Service You will disconnect the failing Machine for collection arranged by IBM IBM will provide you with a shipping container for you to retu
50. products is provided by the third party not IBM Some software might differ from its retail version if available and might not include user manuals or all program functionality 38 RDX USB Drive User s Guide Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations IBM encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products Information on IBM product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products prp shtml Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable IBM recomienda a los propietarios de equipos de tecnolog a de la informaci n TI que reciclen responsablemente sus equipos cuando stos ya no les sean tiles IBM dispone de una serie de programas y servicios de devoluci n de productos en varios pa ses a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI Se puede encontrar informaci n sobre las ofertas de reciclado de productos de IBM en el sitio web de IBM http www ibm com ibm environment products prp shtml Notice This mark applies only to countries within the European Union EU and Norway Th
51. r este produto leia as Informa es de Seguran a ERAT iii VE Safety Information ZETE Prije instalacije ovog produkta obavezno pro itajte Sigurnosne Upute P ed instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s sikkerhedsforskrifterne f r du installerer dette produkt Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Mpv ykaraotrjoete to nipoiov auto OlQ6QOTE TI MAnpopopie QODQAEIQG safety information MMVI mes AN WIP AT WM TpTITI 739 A term k telep t se el tt olvassa el a Biztons gi el r sokat Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Mss SAU AO ta SPS ASHNC IIpe a ce nncrajmpa OBO UPOAyKT npouurajre MHDODMart aTa 3a Ge30eNHOCT Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Les sikkerhetsinformasjonen Safety Information for du installerer dette produktet Przed zainstalowaniem tego produktu nale y zapozna sie z ksi k Informacje dotycz ce bezpiecze stwa Safety Information Antes de instalar este produto leia as Informa es sobre Seguran a llepen VCTaHOBKOM nponykra npoyrturte MHCTDYKLIMM NO TEXHUKe 6eaonacHocrM P
52. ractors and resellers It is the maximum for which IBM and its suppliers subcontractors and resellers are collectively responsible UNDER NO CIRCUMSTANCES IS IBM OR ITS SUPPLIERS SUBCONTRACTORS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO DATA 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES OR 4 LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Governing Law RDX USB Drive User s Guide Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern interpret and enforce all of your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Statement of Limited Warranty without regard to conflict of law principles THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION Jurisdiction All of our rights duties and obligations are subject to the courts of the country in which you acquired the Machine Part 2 Country unique Terms AMERICAS Jurisdicti
53. rectly relating to the Default Appendix C Warranty 31 32 Items for Which IBM is Not Liable Save with respect to any liability referred to in item 1 above under no circumstances is IBM its suppliers or resellers liable for any of the following even if IBM or they were informed of the possibility of such losses 1 loss of or damage to data 2 special indirect or consequential loss or 3 loss of profits business revenue goodwill or anticipated savings SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this section IBM s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM SWITZERLAND Your Additional Responsibilities The following sentence is added to this section Personal Data also includes information about you as a legal entity TURKEY What this Warranty Covers The following is added to this section The minimum warranty period for Machines is 2 years UNITED KINGDOM Limitation of Liability The following replaces the terms of this section in its entirety For the purposes of this section a Default means any act statement omission or negligence on the part of IBM in connection with or in relation to the subject matter of
54. red Appendix C Warranty 25 26 If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appointed arbitrator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed All proceedings shall be conducted including all documents presented in such proceedings in the English language The English language version of this Statement of Limited Warranty prevails over any other language version JAPAN Governing Law The following sentence is added to this section Any doubts concerning this Statement of Limited Warranty will be initially resolved between us in good faith and in accordance with the principle of mutual trust MACAU S A R As applies to transactions initiated and performed in Macau S A R phrases throughout this Agreement containing the word country for example country of purchase and country of Installation are replaced with Macau S A R MALAYSIA Limitation of Liability The word SPECIAL in item 3 of the fifth paragraph is deleted NEW ZEALAND What this Warranty Covers The following paragraph is added to this section The warranties specified in this section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited The Consumer Guarantees Act 1993 will not apply in respect of any goods which I
55. red in tal ciou tohto zariadenia si precitaje Bezpe nostn predpisy Pred namestitvijo tega proizvoda preberite Varnostne informacije Copyright IBM Corp 2008 vi Antes de instalar este producto lea la informacion de seguridad Las sakerhetsinformationen innan du installerar den har produkten BAAD HAMS REA 9 Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect Turn everything OFF Turn everything OFF First attach all cables to devices First remove power cords from
56. reseller provides b backup and secure all programs data and funds contained in the Machine and c inform IBM or its subcontractor or the reseller of changes in the Machine s location 4 to provide IBM or its subcontractor or the reseller with sufficient and safe access to your facilities to permit IBM to fulfill its obligations Appendix C Warranty 21 22 5 to allow IBM or its subcontractor or the reseller to install mandatory engineering changes such as those required for safety 6 when the type of warranty service requires that you deliver a failing Machine to IBM you agree to ship it suitably packaged as IBM specifies to a location IBM designates After the Machine has been repaired or exchanged IBM will return the repaired Machine or provide a replacement Machine to you at its expense unless IBM specifies otherwise IBM is responsible for loss of or damage to your Machine only while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges and 7 to securely erase from any Machine you return to IBM for any reason all programs not provided by IBM with the Machine and data including without limitation the following 1 information about identified or identifiable individuals or legal entities Personal Data and 2 your confidential or proprietary information and other data If removing or deleting Personal Data is not possible you agree to transform su
57. rn your Machine to a designated service center A courier will pick up your Machine and deliver it to the designated service center Following its repair or exchange IBM will arrange the return delivery of the Machine to your location You are responsible for its installation and verification 4 Customer Carry In or Mail In Service You will deliver or mail as IBM specifies prepaid unless IBM specifies otherwise the failing Machine suitably packaged to a location IBM designates After IBM has repaired or exchanged the Machine IBM will make it available for your collection or for Mail in Service IBM will return it to you at IBM s expense unless IBM specifies otherwise You are responsible for the subsequent installation of the Machine and verification of its operation 5 CRU and On site Service This type of Warranty Service is a combination of Type 1 and Type 2 see above 6 CRU and Courier or Depot Service This type of Warranty Service is a combination of Type 1 and Type 3 see above 7 CRU and Customer Carry In or Mail In Service This type of Warranty Service is a combination of Type 1 and Type 4 see above 8 Machine Exchange Service IBM will initiate shipment of a replacement Machine to your location You are responsible for its installation and verification of its operation You must pack the failing Machine into the shipping container that contained the replacement Machine and return the failing Machine to I
58. rovides information about using the RDX drive For information on using the backup software and utility software see the software documentation that comes with your drive Ordering additional cartridges To order additional cartridges contact your IBM marketing representative or authorized reseller go to http www 03 ibm com systems storage tape entry x html or complete the following steps Note Changes are made periodically to the IBM Web site The actual procedure might vary slightly from what is described in this document Go to Under Entry tape systems click View all entry level tape systems Under the Web page title click System x Under the RDX drive click Browse and buy B MN Working with cartridges This section provides information about working with cartridges Handling a cartridge Follow these guidelines carefully to prevent damage to an RDX cartridge Store cartridges in their protective cases when you are not using them Do not stack cartridges Do not allow cartridges to get wet Do not expose cartridges to excessive dust and airborne particles Do not open cartridges Keep cartridges away from direct sunlight heat sources extreme temperatures and rapid changes in temperature Never force a cartridge into a drive Before you insert a cartridge check the orientation and make sure that the alignment is correct using the keyed corner as a guide Inserting a cartridge Note The data
59. rs l Union europ enne Conform ment la directive ladite tiquette pr cise que le produit sur lequel elle est appos e ne doit pas tre jet mais tre r cup r en fin de vie In accordance with the European WEEE Directive electrical and electronic equipment EEE is to be collected separately and to be reused recycled or Appendix D Notices 39 recovered at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to customers for the return recycling and recovery of WEEE Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Op
60. s not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those
61. t capabilities for direct problem reporting remote problem determination and resolution with IBM When you contact IBM for service you must RDX USB Drive User s Guide follow the problem determination and resolution procedures that IBM specifies Following problem determination if IBM determines on site service is required a service technician will be scheduled for service at your location You are responsible for downloading or obtaining from IBM and installing designated Machine Code microcode basic input output system code called BIOS utility programs device drivers and diagnostics delivered with an IBM Machine and other software updates in a timely manner from an IBM Internet website or from other electronic media and following the instructions that IBM provides You may request IBM to install Machine Code changes however you may be charged for that service Some parts of IBM Machines are designated as Customer Replaceable Units CRUs If your problem can be resolved with a CRU e g keyboard memory hard disk drive IBM will ship the CRU to you for you to install If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically through your application of Machine Code or software updates or with a CRU IBM or its subcontractor or a reseller that has been approved by IBM to provide warranty service will either at its discretion
62. t will assume the warranty service status of the removed part An IBM part that is added to a Machine without replacing a previously installed part is subject to warranty effective on its Date of Installation Unless IBM specifies otherwise the warranty period type of warranty and service level of such part is the same as the Machine on which it is installed Copyright IBM Corp 2008 19 20 Unless IBM specifies otherwise these warranties apply only in the country or region in which you purchased the Machine THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU What this Warranty Does not Cover This warranty does not cover the following 1 failure or damage resulting from misuse including but not limited to use of any Machine capacity or capability other than that authorized by IBM in writing accident modification unsuitable physical or operating environme
63. this Statement of Limited Warranty in respect of which IBM is legally liable to you whether in contract or tort A number of Defaults which together result in or contribute to substantially the same loss or damage will be treated as one Default Circumstances may arise where because of a Default you are entitled to recover damages from IBM This section sets out the extent of IBM s liability and your sole remedy 1 IBM will accept unlimited liability for a death or personal injury caused by the negligence of IBM and b any breach of its obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 or any statutory modification or re enactment of either such Section 2 IBM will accept unlimited liability subject always to the Items for Which IBM is Not Liable below for physical damage to your tangible property resulting from the negligence of IBM 3 IBM s entire liability for actual damages for any one Default will not in any event except as provided in items 1 and 2 above exceed the greater of 1 Pounds RDX USB Drive User s Guide Sterling 75 000 or 2 125 of the total purchase price payable or the charges for the Machine directly relating to the Default These limits also apply to IBM s suppliers and resellers They state the maximum for which IBM and such suppliers and resellers are collectively responsible Items for Which IBM is Not Liable Save with respe
64. tic sensitive devices on page 5 Remove the cartridge from the drive NO kO Nh came with your server Make sure that the server is turned off and that the power cord is disconnected Remove the server covers using the instructions that came with the server Disconnect the power cord from the drive Disconnect the USB cable from the drive Remove the drive from the bay using the drive installation instructions that Chapter 3 Using the RDX drive 13 14 RDX USB Drive User s Guide Appendix A Specifications The section provides a summary of the internal and external RDX drive specifications Physical specifications Table 5 Physical specifications Internal RDX drive External RDX drive RDX media Form Factor 5 25 inch half height internal External Removable cartridge Height 41 4 mm 1 63 in 51 8 mm 2 04 in 23 7 mm 0 93 in Width 146 0 mm 5 75 in 109 8 mm 4 32 in 86 6 mm 3 41 in Depth 171 9 mm 6 77 in including bezel 177 5 mm 7 00 in including bezel 119 2 mm 4 69 in Weight 635 g 1 Ib 6 4 oz 540 g 1 Ib 3 0 oz 173 g 6 08 oz Power requirements Table 6 Power specifications Description Internal RDX drive External RDX drive Voltage tolerance 5 00 V dc 5 12 00 V dc 1096 Typical power 7 5 W 6 6 W consumption Peak power 13 0 W 13 0 W consumption
65. to 6 p m IBM Taiwan product service 18 eae IBM J m HB ER 73 IN E88 Bd EX PaaS St am A 2 4H PRA H d ri PCR 7 53 RE 0800 016 888 IBM Taiwan product service contact information IBM Taiwan Corporation 3F No 7 Song Ren Rd Taipei Taiwan Telephone 0800 016 888 RDX USB Drive User s Guide Appendix C Warranty IBM provides hardware warranty service for this product equivalent to that described in the IBM Statement of Limited Warranty SOLW a copy of which is included notwithstanding the section entitled What this Warranty Does not Cover of the SOLW All references to Machine in the SOLW apply to this product except for its firmware or accompanying software for purposes of the warranty References to IBM s Official Published Specifications mean the specifications for the product designated by IBM Any firmware or software included in or which accompanies this product is subject to the terms and conditions of the manufacturer s end user license agreement IBM Statement of Limited Warranty Z125 4753 09 08 2006 Part 1 General Terms This Statement of Limited Warranty includes Part 1 General Terms Part 2 Country unique Terms and Part 3 Warranty Information The terms of Part 2 replace or modify those of Part 1 The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use and not for resale The term Machine mea
66. tus LEDs 4 support web site 17 T telephone numbers 18 terms country unique 23 trademarks 37 type of warranty 33 U unique terms country 23 United States electronic emission Class A notice 40 United States FCC Class Anotice 40 utility software 3 4 8 11 W warranty general terms 19 service obtaining 20 type 33 web site machine warranty 35 publication ordering 17 support 17 support line telephone numbers 18 44 RDX USB Drive User s Guide Part Number 44R5298 Printed in USA 1P P N 44R5298
67. tware Microsoft Windows XP Windows 2000 or Red Hat Linux 100 MHz microprocessor 32 MB of RAM Adobe Acrobat Reader 3 0 or later or xpdf which comes with Linux operating systems Using the Documentation Browser Use the Documentation Browser to browse the contents of the CD read brief descriptions of the documents and view documents using Adobe Acrobat Reader or xpdf The Documentation Browser automatically detects the regional settings in your server and displays the documents in the language for that region if available If a document is not available in the language for that region the English language version is displayed Use one of the following procedures to start the Documentation Browser f Autostart is enabled insert the CD into the CD drive The Documentation Browser starts automatically f Autostart is disabled or is not enabled for all users use one of the following procedures f you are using a Windows operating system insert the CD into the CD drive and click Start gt Run In the Open field type e win32 bat where e is the drive letter of the CD drive and click OK Copyright IBM Corp 2008 1 If you are using Red Hat Linux insert the CD into the CD drive then run the following command from the mnt cdrom directory sh runlinux sh Select RDX from the Product menu The Available Topics list displays all the documents for the RDX drive Some documents might be
68. ut of the drive 4 The server operating system does not recognize the RDX media immediately after manual ejection of an RDX cartridge Restart the server to reset the drive Attention Do not manually eject an RDX cartridge while the cartridge indicator LED is flashing 10 RDX USB Drive User s Guide Manual ejection hole m LED and eject 5 3 N L Power indicator button llgj Cartridge indicator LED Figure 8 Ejecting a cartridge Using the RDX utility software The RDX utility software is a Windows application that you can use to diagnose problems with the drive Use the RDX utility to perform the following tasks Identify the RDX drive that is attached to your server Retrieve device and cartridge status information Test the drive and the cartridge Upgrade the drive firmware See the software documentation that comes with the drive for more information about using the utility software Using the RDX backup software The RDX drive is compatible with backup software that supports removable disk media See the software documentation that comes with the drive for more information about using the backup software Solving problems Error conditions are indicated by entries in the Windows Application Error log error messages that are displayed on the screen and the LED on the front of the RDX drive For more in
69. w best performance connect the drive directly to a USB 2 0 root port on the server instead of an external USB hub The server does not Some versions of BIOS do not handle large USB removable media correctly If your complete the boot process server does not complete the boot process with the external RDX drive attached with the external RDX complete the following steps drive 1 Make sure that you are using the latest version of BIOS for your server 2 Disable USB boot in the BIOS and try the boot process again 3 Eject the RDX cartridge and try the boot process again 4 Disconnect the external RDX drive and try the boot process again Note If you are using a FAT32 formatted cartridge reformatting the cartridge to another file system might correct the problem The Yosemite software is See the help section in the Yosemite software application not working correctly Additional problem solving information is in the Troubleshooting Tape drive issues online document on the IBM Web site To find this document go to www 304 ibm com systems support supportsite wss docdisplay brandind 5000008 amp Indocid MIGR 50646 or complete the following steps Note Changes are made periodically to the IBM Web site The actual procedure might vary slightly from what is described in this document Go to http www ibm com systems support Under Product support click System x Click Support amp downloads In the Search a

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