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        APC Smart-UPS RT 8000VA, Step-Down Transformer
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1.      The battery s  may remain in the UPS     4  Mark the RMA  on the outside of the package   5  Return the UPS by insured  prepaid carrier to the address given to you by Customer Support     Limited Warranty    American Power Conversion  APC  warrants its products to be free from defects in materials and workmanship for a period of  two years from the date of purchase  Its obligation under this warranty is limited to repairing or replacing  at its own sole  option  any such defective products  To obtain service under warranty you must obtain a Returned Material Authorization   RMA  number from customer support  Products must be returned with transportation charges prepaid and must be  accompanied by a brief description of the problem encountered and proof of date and place of purchase  This warranty does  not apply to equipment that has been damaged by accident  negligence  or misapplication or has been altered or modified in  any way  This warranty applies only to the original purchaser who must have properly registered the product within 10 days of  purchase    EXCEPT AS PROVIDED HEREIN  AMERICAN POWER CONVERSION MAKES NO WARRANTIES  EXPRESSED OR  IMPLIED  INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE   Some states do not permit limitation or exclusion of implied warranties  therefore  the aforesaid limitation s  or exclusion s   may not apply to the purchaser    EXCEPT AS PROVIDED ABOVE  IN NO EVENT WILL APC BE LIABLE FOR DIRECT  INDIRECT  
2.   3  Unplug the battery connectors     For shipping instructions contact APC at the Web site  www apc com     13    TROUBLESHOOTING    Use the table below to solve minor installation and operation problems  Refer to the APC Web site   www apc com for assistance with complex UPS problems     PROBLEM AND POSSIBLE SOLUTION  CAUSE    UPS WILL NOT TURN ON  Batteries are not connected Check that the battery connectors are fully engaged   properly     button not pushed  Press the button once to power the UPS and the connected equipment     UPS not connected to utility Check that the power cable from the UPS to the utility power supply is securely  power supply  connected at both ends     Very low or no utility voltage  Check the utility power supply to ensure proper voltage at the receptacle     UPS WILL NOT TURN OFF    button not pushed  Press the button once to turn the UPS off     Internal UPS fault  Do not attempt to use the UPS  Unplug the UPS and have it serviced  immediately     UPS BEEPS OCCASIONALLY    Normal UPS operation when None  The UPS is protecting the connected equipment   running on battery     UPS DOES NOT PROVIDE EXPECTED BACKUP TIME    The UPS battery module s  are Charge the battery module s   Modules require recharging after extended outages   weak due to a recent outage or and wear faster when put into service often or when operated at elevated   are near the end of service life  temperatures  If the battery module s  are near the end of service life  conside
3.  A   2 pole  SURT8000XLT  for Input Wiring only  SURT8000XLTW    SURT10000XLJ  200 208 220 240 V   XLJ 50 A 60 A or 63 A   2 pole  SURT10000XLT  XLT 48 A for Input Wiring only  SURT10000XLTW XLTW 48 A          XLI MODELS   Input Connections Output Connection  optional   Single Phase  Wire to L1  N  and    J  Wire to L1A  N1  and    Three Phase  Wire to L1  L2  L3  N  and S     System Wiring   Number   Voltage Current External Input Wire Size  of Full Load Circuit Breaker  typical   Phases  Nominal   typical     Input 3  380 400 415 V 15 A   phase when 50 A   4 pole 10mm   Neutral online  40 A on L1 in bypass    Input 3  380 400 415 V 18 A   phase when 63 A  4 pole 16mm   Neutral online  50 A on L1 in bypass       7   XLI model only  For three phase input  set the Input Phase Selector switch  see C  to    3     For  single phase input  leave switch in default position of    1        XLT XLJ XLTW MODELS    OUTPUT                        XLI MODEL eee  OUTPUT     ia      N1    INPUT ATAA  ae bh  eases  EEE p anan E  ar E ar a  disene  55  gt  name  AYA bS DR  GEARS A L    rR BV 4 TH  A a al an                 8  Switch the circuit breakers ON   9  Check line voltages   10  Replace the access panel     Installing and Connecting the Batteries and Attaching the Front Bezel          did AN     gt       N    N          AS       EE          CONNECTING POWER AND EQUIPMENT TO THE UPS  1  Hardwire the UPS  see Hardwiring    2  Connect equipment to the UPS  cables not included for XLT XLJ 
4.  ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE  NETWORK MANAGEMENT CARD   OPTIONAL SMART SLOT ACCESSORY CARDS OR TERMINAL MODE   FACTORY USER SELECTABLE  FUNCTION DESCRIPTION    High Bypass Point  10  of core    10    13     Maximum voltage that the UPS  output voltage  20  will pass to connected  setting equipment during internal  bypass operation     Low Bypass Point  30  of output  15    20    25    30    Minimum voltage that the UPS  voltage setting will pass to connected  equipment during internal  bypass operation     Output Voltage XLJ models  XLJ models  Allows the user to select the  200 VAC 200 VAC UPS output voltage while    XLT models  XLT models  on line   208 VAC 200  208  220  230   240 VAC    XLTW models  XLTW models   220 VAC 200  208  230  240 VAC    XLI models  XLI models   230 VAC 200  208  220  230   240 VAC     Use the voltage setting  applicable to your region     Output Frequency Automatic 50   3 Hz Sets the allowable UPS output   50  3 Hz or 50   0 1 Hz frequency  Whenever possible   60   3 Hz  60   3 Hz the output frequency tracks the   60   0 1 Hz input frequency     Number of Battery Number of Connected Defines the number of  Packs Batteries  four battery connected battery packs for  modules per pack  proper runtime prediction        10    EPO  Emergency Power Off  Option    The output power can be disabled in an emergency by closing a switch connected to the EPO   Adhere to national and local electrical codes when wiring     The switch should be c
5.  The battery is disconnected or must be replaced  see Troubleshooting      Press this button to turn on the UPS   Read on for additional capabilities      Power Off Press this button to turn off the UPS     Normal  Bypass Manually switch connected equipment to bypass mode  so that utility power is  sent directly to connected equipment  Battery operation is not available while  the UPS is in bypass mode   See Troubleshooting         Cold Start This is not a normal condition   Supply immediate battery power to the UPS and connected equipment  see    Troubleshooting   Press and hold the button to power up the UPS and  connected equipment  The UPS will emit two beeps  During the second beep   release the button     Self Test Automatic  The UPS performs a self test automatically when turned on  and  every two weeks thereafter  by default   During the self test  the UPS briefly  operates the connected equipment on battery     Manual  Press and hold the button for a few seconds to initiate the self     test     Diagnostic Utility The UPS has a diagnostic feature that displays the utility voltage  Plug the UPS  Voltage into the normal utility power     200V 208V 220V The UPS starts a self test as part of this procedure  The self test does not    0236 0245 0256    0217 0226 0238 affect the voltage display     199 0207      i   Or    ce We Press and hold the button to view the utility voltage bar graph display    0 0 shee    0161 0170 0181   After a few seconds the five LED  Battery Ch
6. 0 Division Rd     West Warwick  RI 02892 USA  APC Brazil LTDA     l i AI  Xingu  850  American Power Conversion Barueri    40 Catamore Blvd  Alphaville Sao Paulo  East Providence  RI 02914 USA 06455 030 Brazil    APC India Pvt  Ltd    187 3  188 3  Jigani Industrial Area  Jigani  Bangalore  562106   Karnataka   India    Importer  American Power Conversion  A  P  C   b  v   Ballybritt Business Park  Galway  Ireland    Galway  Ireland Ray S  Ballard  Managing Director  Europe  vi f ha 5 Jan 05       18    APC Worldwide Customer Support    Customer support for this or any other APC product is available at no charge in any of the following   ways    e Refer to the APC Web site to access documents in the APC Knowledge Base and to submit  customer support requests     e www apc com  Corporate Headquarters   Connect to localized APC Web sites for specific countries  each of which provides customer  support information     e www apc com support   Global support searching APC Knowledge Base and using e support     e Contact an APC Customer Support center by telephone or e mail   Local  country specific centers   go to Www apc com support contact for information     Contact the APC representative or other distributor from whom you purchased your APC product for  information on how to obtain local customer support     Entire contents copyright 2006 American Power Conversion Corporation  All rights reserved  Reproduction in whole or in part  without permission is prohibited     APC  the 
7. 3A031    Eas     Tee HIR BIRC HIL     n  gt  ERNER  RJ Pi ARE  gt  TIT BB    IN BIDE  THE  gt  TERM MH TI  gt  RASS  ER  gt R DR TOR BB TE o          17    Declaration of Conformity    ArC    www i apc com    2005    EC Declaration of Conformity  gt  ceria aida    We  the undersigned  declare under our sole responsibility that the equipment  specified below conforms to the following standards and directives     Standards to Which Conformity Declared  EN55022  EN55024   EN61000 3 2  3 3  4 2  4 3  4 4  4 5  4 6  4 8  4 11   EN60950 1  IEC60950 1    Application of Council Directives  73 23 EEC  89 336 EEC  93 68 EEC    Type of Equipment  Uninterruptible Power Supply    Model Numbers  SURT8000XLI  SURT8000UXI   SURT10000XLI  SURT10000UXI     Manufacturers     American Power Conversion American Power Conversion APC  Suzhou  UPS Co   Ltd   Ballybritt Business Park 2nd Street 339 Suhong Zhong Lu   Galway  Ireland PEZA  Cavite Economic Zone Suzhou Industrial Park  Rosario  Cavite Suzhou Jiangsu 215021    American Power Conversion Ehlen mes BRE e hina    Breaffy Rd    i   Castlebar American Power Conversion APC Power Infrastructure Co   Ltd   Co Mayo  Ireland Lot 10  Block 16  Phase 4 1678  Ji Xian Road  Tong An  PEZA  Rosario  Cavite Xiamen     Philippines  gt   American Power Conversion PP P  R  China 361100    132 Fairgrounds Rd     West Kingston  RI 02892 USA American Power Conversion  Lot 3  Block 14  Phase 3      PEZA  Rosario  Cavite  American Power Conversion Philippines  160
8. APC logo  Smart UPS  and PowerChute are trademarks of American Power Conversion Corporation  All other  trademarks  product names  and corporate names are the property of their respective owners and are used for informational  purposes only     19    
9. Arc    www apc com    User Manual English    APC Smart UPS   RT    8000 10000 VA 200 240 Vac  Tower Rack Mount 6U  Uninterruptible Power Supply    990 2689D 01 2007    Introduction    The APC Smart UPS   RT is a high performance  uninterruptible power supply  UPS  that provides  protection for electronic equipment from utility power blackouts  brownouts  sags and surges  The  UPS filters small utility line fluctuations and isolates electronic equipment from large disturbances  by internally disconnecting from utility line power  The UPS provides continuous power from the  internal battery until utility power returns to safe levels or the battery is fully discharged     INSTALLATION    Read the safety information sheet before installation     Unpacking   Inspect the UPS upon receipt  Notify the carrier   Literature kit containing    and dealer if there is damage      XLT XLTW models only  Software CD  The packaging is recyclable  save it for reuse or   Smart UPS User Manuals CD   dispose of it properly       XLI model only  Six output power cords  Check the package contents       UPS  with batteries disconnected       Two front bezels    a Serial cable      Product documentation  safety and  warranty information      Network Management Card  documentation    Removing the Batteries    The unit is heavy  To lighten the unit  remove the batteries  Refer to the unpacking instructions on  the carton in which the unit is shipped     Specifications    TEMPERATURE This unit is intende
10. No Self Test    UPS ID UPS_IDEN Up to eight characters to   Uniquely identify the UPS   i e   define the UPS server name or location  for  network management purposes   Date of Last Battery Manufacture Date   mm dd yy Reset this date when you replace  Replacement the battery modules     Minimum Capacity 0 percent 0  15  25  35  50  60  75    Specify the percentage to which   Before Return from 90 percent batteries will be charged   Shutdown following a low battery  shutdown before powering  connected equipment     Alarm Delay After 5 second delay 5 second delay  Mute ongoing alarms or disable  Line Failure 30 second delay  all alarms permanently    At Low Battery    Never    Shutdown Delay 20 seconds 0  20  60  120  240  480  Set the interval between the time  720  960 seconds when the UPS receives a  shutdown command and the  actual shutdown     Duration of 2 minutes 2 5 7  10  12  15  18  The low battery warning beeps    20 minutes  become continuous when two  minutes of runtime remains     Low Battery Warning  PowerChute    software provides  automatic  Change the warning interval to a  unattended higher setting if the operating  shutdown when system requires a longer interval  approximately two for shutdown    minutes of battery   runtime remains     Synchronized Turn on 0 seconds 0  20  60  120  240  480  Specify the time the UPS will   Delay 720  960 seconds wait after the return of utility  power before turn on  to avoid  branch circuit overloads         NOTE  SETTINGS
11. SPECIAL   INCIDENTAL  OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT  EVEN IF  ADVISED OF THE POSSIBILITY OF SUCH DAMAGE  Specifically  APC is not liable for any costs  such as lost profits or  revenue  loss of equipment  loss of use of equipment  loss of software  loss of data  costs of substitutes  claims by third parties   or otherwise     16    REGULATORY INFORMATION    Regulatory Agency Approvals and Radio Frequency Warnings  200  208  220  230  240 V MODELS    This equipment has been tested and found to comply with the limits for a Class A digital device  pursuant to part 15 of the  FCC Rules  These limits are designed to provide reasonable protection against harmful interference when the equipment is  operated in a commercial environment  This equipment generates  uses  and can radiate radio frequency energy and  if not  installed and used in accordance with the instruction manual  may cause harmful interference to radio communications   Operation of this equipment in a residential area is likely to cause harmful interference  The user is responsible for correcting  the interference     Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits    Cc ees    ME 61       N394       w      LISTED 42C2 LR 63938  E95463    TOREJ  HUBS S EREA EH mi WR A  VCCI  ORE  CED VDA ARR RECT  TORE RET CWE RI  2  lt  EX  maz n     HEZ 4C AZ  D D0 RT  C OP   Cd b  l IH zz NA     AR OXIR 2 BI9   DLIBKRANSTCEMHOVET        BSMI T
12. XLTW models      3  Turn on all connected equipment  To use the UPS as a master on off switch  be sure that all  connected equipment is switched ON     4  Press the button on the front panel to power up the UPS     e The battery charges to 90  capacity during the first three hours of normal operation  Do not  expect full battery run capability during this initial charge period     5  Configure the Network Management Card  optional    OPTIONS    Refer to the APC Web site  www apc com for available accessories   Q External Battery Pack SURT192XLBP   2   Rail Kit SURTRK2   u Isolation Transformer        Service Bypass Panel    CIRCUIT BREAKERS    Input Circuit Breaker The UPS 1s protected from extreme overloads when in ON position   8000 10000 VA The breaker must be on for the UPS to operate     Output Circuit Breaker  8000 10000 VA  XLJI XLT XLTW    L6 20 QI FR L6 30  250V 20A   250V 30A    Output Circuit Breaker  8000 10000 YA XLI    AE Sie              IEC 320 C19    E S t      IEC 320 C13 16A for each  receptacle    10 A total  current from four  receptacles    E                   BASIC CONNECTORS    Serial Port    Ethernet Port             EPO Terminal    TVSS Screw    GSE  CE     External Battery Pack    Connectors    Power management software and interface kits can be used with the  UPS     Use only interface kits supplied or approved by APC     Connect the UPS to the network    Located on the Network Management Card      The optional Emergency Power Off  EPO  feature all
13. arge L_  display on the right of    O FO DU the front panel shows the utility input voltage     230V 240V Refer to the figure at left for the voltage reading  values are not listed on the    0266 0276  0248 e UPS      0229 0239 The display indicates the voltage is between the displayed value on the list and    ne    the next higher value     O O       On Battery Operation    The UPS switches to battery operation automatically 1f the utility power fails  While running on  battery  an alarm beeps four times every 30 seconds     Press the button to silence this alarm  If the utility power does not return  the UPS continues to  supply power to the connected equipment until the battery is fully discharged     When two minutes of runtime remain the UPS emits a continuous beep  If PowerChute or the  Network Management Card is not being used  files must be manually saved and the computer must  be properly shut down before the UPS fully discharges the battery     The UPS battery life differs based on usage and environment   Refer to the APC Web site  www apc com for on battery runtimes     USER CONFIGURABLE ITEMS    NOTE  SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE  NETWORK MANAGEMENT CARD   OPTIONAL SMART SLOT ACCESSORY CARDS OR TERMINAL MODE     FACTORY USER SELECTABLE  FUNCTION DESCRIPTION    Automatic Self Test Every 14 days Every 7 days Set the interval at which the   336 hours   168 hours   UPS will execute a self test   Every 14 days   336 hours    On Startup Only   
14. d for  OPERATING 32   to 104   F  0   to 40   C  indoor use only  Select a    STORAGE 5   to 113   F   15 to 45    C  charge UPS battery every six months   location sturdy enough to    MAXIMUM handle the weight     ELEVATION Do not operate the UPS where  OPERATING 10 000 ft  3 000 m  there 1S    xcCeSsive dust OT the  STORAGE 50 000 ft  15 000 m  temperature and humidity are    l   outside the specified limits   HUMIDITY 0  to 95  relative humidity  non condensing j  Ensure the air vents on the    front and rear of the UPS  are not blocked     WEIGHT   UPS 244 Ibs  111 kg   UPS WITH 284 lbs  129 kg   PACKAGING       Hardwiring    Wiring must be performed by a qualified electrician     1     W   d   dk u    Install a utility circuit breaker in accordance with local electrical codes  see tables below  for  input wiring    Switch the UPS input circuit breaker  see A  and utility circuit breakers OFF    Remove the access panel  see B     Remove circular knockouts     Run wires through access panel to terminal blocks  Wire to ground block first  Adhere to all  national and local electrical codes   See tables and graphics      Use appropriate glands to achieve strain relief on the hardwired input and output power cables     XLT XLJ  AND XLTW MODELS  Input Connection Output Connection  optional   Wire to L1  L2  and SI Wire to LIA  L2A  and      Voltage Current External Input Circuit   Wire Size  Full Load Breaker  typical   typical      Nominal     SURT8000XLJ  200 208 220 240 V 50
15. ial cable to the serial port on the back of the UPS     I      Open a terminal program  Example  HyperTerminal   e From the Desktop  go to Start   gt  Programs   gt  Accessories   gt  Communication    gt HyperTerminal    Double click on the HyperTerminal icon     e Follow the prompts to choose a name and select an icon  Disregard the message        must  install a modem     if it is displayed  Click OK     e Select the COM port that is connected to your UPS  The port settings are   v bits per second   2400   data   bits 8   parity   none   stop bit   1   flow control   none   e Press ENTER    Example for setting the number of external battery packs  SURT192XLBP    Once the blank terminal window is open  follow these steps to enter the number of battery packs     e Press ENTER to initiate terminal mode  Press ENTER multiple times  until the prompt User  Name  is displayed  Follow the prompts  Type slowly  waiting until each character appears  on the screen prior to typing the next character      gt   gt  oy  A    Network Management Card defaults   e User Name  apc  e Password  apc  e Press 1 and ENTER to select Device Manager   e Select the model by entering the corresponding number  then press ENTER   e Press 3 and ENTER to select Configuration   e Press 1 and ENTER to select Battery   e Press 2 and ENTER to change the Battery Settings     e Type in the number of external battery packs  four battery modules per pack   then  press ENTER   Number of packs  1  internal battery m
16. nnect nonessential equipment from the UPS to eliminate the overload  condition     Press the OFF button  then the ON button to restore power to connected  equipment     FAULT LED ILLUMINATES    Internal UPS fault  Do not attempt to use the UPS  Turn the UPS off and have it serviced  immediately     REPLACE BATTERY LED ILLUMINATES    Replace Battery LED flashes and   Check that the battery connectors are fully engaged   a short beep is emitted every two   seconds to indicate the battery is   disconnected     Weak battery  Allow the battery to recharge for 24 hours  Then  perform a self test  If the  problem persists after recharging  replace the battery     Failure of a battery self test  The UPS emits short beeps for one minute and the Replace Battery LED  illuminates  The UPS repeats the alarm every five hours  Perform the self test  procedure after the battery has charged for 24 hours to confirm the Replace  Battery condition  The alarm stops and the LED clears if the battery passes the  self test     UPS OPERATES ON BATTERY ALTHOUGH LINE VOLTAGE EXISTS    Very high  low  or distorted line Move the UPS to a different line circuit  Test the input voltage with the utility  voltage   Inexpensive fuel voltage display    powered generators can distort   the voltage      All five LEDs are illuminated  The line voltage is extremely high and should be checked by an electrician     There is no LED illumination  If the UPS is plugged into a properly functioning utility power outlet  
17. odule   2   1 SURT192XLBP  3   2 SURT192XLBP  etc      e Press 3 and ENTER to accept the changes   e Press ESC multiple times  5  to return to the main menu   e Press 4 and ENTER to log out     t2    MAINTENANCE  SERVICE  WARRANTY  AND TRANSPORTING       Replacing the Battery Module s     This UPS has easy to replace  hot swappable battery modules  Replacement is a safe procedure   isolated from electrical hazards  You may leave the UPS and connected equipment on during the  procedure  See your dealer or contact APC at the Web site  www apc com for information on  replacement battery modules     The battery replacement procedure must include replacing all battery modules in the UPS and  connected external battery pack  s      Upon battery disconnection  equipment is not protected from power outages   Use caution when handling heavy battery modules     Refer to Installing and Connecting the Batteries and Attaching the Front Bezel for battery replacement  procedure  reverse instructions for battery removal     Be sure to deliver the spent battery to a recycling facility or ship it to APC in the       replacement battery packing material     Transporting the UPS    Always disconnect the battery module s  before shipping the UPS in compliance with U S   Department of Transportation  DOT  and IATA regulations     The battery module s  may remain in the UPS    1  Shut down and disconnect any equipment attached to the UPS   2  Shut down and disconnect the UPS from the power supply  
18. onnected in a normally open switch contact  External voltage is not required   the switch is driven by 12V internal supply  In closed condition  2mA of current are drawn     The EPO switch is internally powered by the UPS for use with non powered switch circuit breakers     The EPO circuit is considered a Class 2 circuit   UL  CSA standards  and an SELV circuit  IEC  standard                                       EPO  switch                                                                         Both Class 2 and SELV circuits must be isolated from all primary circuitry  Do not connect any  circuit to the EPO terminal block unless it can be confirmed that the circuit is Class 2 or SELV   If circuit standard cannot be confirmed  use a contact closure switch     Use one of the following cable types to connect the UPS to the EPO switch    e CL2  Class 2 cable for general use   e CL2P  Plenum cable for use in ducts  plenums  and other spaces used for environmental air    e CL2R  Riser cable for use in a vertical run in a floor to floor shaft    e CLEX  Limited use cable for use in dwellings and for use in raceways    e For installation in Canada  Use only CSA certified  type ELC  extra low voltage control cable     e For installation in other countries  Use standard low voltage cable in accordance with local  regulations     11    Terminal Mode to Configure UPS Parameters    Terminal Mode is a menu driven interface that enables enhanced configuration of the UPS     Connect the ser
19. ows connected  loads to be immediately de energized from a remote location  without  switching to battery operation  see EPO Option      The UPS features a transient voltage surge suppression  TVSS  screw  for connecting the ground lead on surge suppression devices such as  telephone and network line protectors     When connecting grounding cable  disconnect the unit from the utility  power outlet     Optional external battery packs provide extended runtime during  power outages  These units support up to 10 external battery packs   Refer to the APC Web site  www apc com for the information on the  external battery pack  SURT192XLBP        OPERATION       FRONT DISPLAY PANEL  085  096   068  072   051  048   034  024   017  00   r Battery    pode   TT Cha woo  LI             Online The UPS is drawing utility power and performing double conversion to supply  power to connected equipment  see Troubleshooting           The UPS is supplying battery power to the connected equipment        The UPS is in bypass mode  sending utility power directly to connected equipment   Bypass mode operation is the result of an internal UPS fault  an overload condition  or a user initiated command either through an accessory or the manual bypass  switch  Battery operation is not available while the UPS is in bypass mode  see  Troubleshooting      The UPS detects an internal fault  see Troubleshooting    The connected loads are drawing more power than the UPS power rating  see  Troubleshooting     
20. r  replacing  even if the Replace Battery LED 1s not illuminated     FRONT PANEL LEDS FLASH SEQUENTIALLY    The UPS has been shut down None  The UPS will restart automatically when utility power returns   remotely through software or an  optional accessory card     ALL LEDS ARE OFF AND THE UPS IS CONNECTED TO UTILITY POWER    The UPS is shut down and the None  The UPS will return to normal operation when the power is restored and  battery is discharged from an the battery has a sufficient charge   extended outage     BYPASS AND OVERLOAD LEDs ILLUMINATE  UPS EMITS A SUSTAINED ALARM TONE    The UPS is overloaded  The connected equipment exceeds the specified    maximum load    as defined in  Specifications on the APC Web site  www apc com     The alarm remains on until the overload is removed  Disconnect nonessential  equipment from the UPS to eliminate the overload condition        14    PROBLEM AND POSSIBLE SOLUTION  CAUSE    BYPASS LED ILLUMINATES    The bypass switch has been If bypass is the chosen mode of operation  ignore the illuminated LED   turned on manually or through  an accessory     If bypass is not the chosen mode of operation move the bypass switch on the  back of the UPS  to the normal position     FAULT AND OVERLOAD LEDs ILLUMINATE  UPS EMITS A SUSTAINED ALARM TONE    The UPS has ceased sending The connected equipment exceeds the specified    maximum load    as defined in  power to connected equipment  Specifications on the APC Web site  www apc com     Disco
21. the line  voltage is extremely low     There is no LED illumination  The UPS is running on battery  or it is not turned on   The LED is blinking  The UPS is running an internal self test        15    Service    If the UPS requires service do not return it to the dealer  Follow these steps   1  Review the problems discussed in the Troubleshooting section of this manual to eliminate  common problems     2  Ifthe problem persists  contact APC Customer Support through the  APC Web site  www apc com       Note the model number of the UPS  the serial number located on the back of the unit  and the  date purchased  If you call APC Customer Support  a technician will ask you to describe the  problem and attempt to solve it over the phone  If this is not possible  the technician will  issue a Returned Material Authorization Number  RMA         Ifthe UPS is under warranty  repairs are free       Procedures for servicing or returning products may vary internationally  Refer to the APC  Web site for country specific instructions     3  Pack the UPS in its original packaging       If the original packing is not available  refer to the APC Web site  www apc com  for  information about obtaining a new set       Pack the UPS properly to avoid damage in transit  Never use Styrofoam beads for  packaging  Damage sustained in transit is not covered under warranty     Always DISCONNECT THE BATTERY  S  before shipping in compliance with U S   Department of Transportation  DOT  and IATA regulations
    
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