Cisco AS5300 SERIES UNIVERSAL GATEWAYS
Contents
1. Routing protocols IP IPX AppleTalk DECnet ARA NetBEUI bridging HSRP 802 1Q e Frame Relay PPP HDLC leased line e Routing Information Protocol RIP RIPv2 OSPF IGRP EIGRP BGPv4 IS IS AT EIGRP IPX EIGRP Next Hop Resolution Protocol NHRP AppleTalk Update Based Routing Protocol AURP QoS protocols e IP Precedence e Resource Reservation Protocol RSVP e Weighted Fair Queuing WFQ e Weighted Random Early Detection WRED e Multichassis Multilink PPP MMP fragmentation and interleaving e 802 1P Access protocols e PPP Serial Line Internet Protocol SLIP TCP Clear IPXCP ATCP ARA NBFCP NetBIOS over TCP IP NetBEUI over PPP protocol translation PPP SLIP ARA X 25 TCP local area transport LAT Telnet and XRemote Bandwidth optimization e Multilink PPP MLP TCP IP header compression Bandwidth Allocation Control Protocol BACP bandwidth on demand traffic shaping Voice compression e G 711 G 723 1 5 3K and 6 3K G 726 G 729ab G Clear GSM FR DSP voice features e Echo cancellation programmable up to 128 ms e Transparent transcoding between A law and mu law encoding e Voice activity detection silence suppression comfort noise generation e Fixed and adaptive jitter buffering e Call progress tone detection and generation Dial tone busy ring back congestion and reorder tones with local country variants e Dual Tone Multifrequency DTMF Multifrequency2. continuity testing Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 12 of 16 Table 5 Overview of Cisco AS5350 Protocols Continued Protocols Voice and fax e H 323v2 H 323v3 H 323v4 SIP MGCP 10 TGCP 10 VoiceXML RTSP ESMTP signaling protocols 7 38 Real Time Fax Relay e T 37 fax store and forward e Fax passthrough e Modem passthrough e Fax detection e Open Settlements Protocol OSP e Media Resource Control Protocol MRCP e Text to Speech TTS servers e Automatic Speech Recognition ASR servers e Integrated SLT functionality e RADIUS or TACACS4 PAP or CHAP authentication local user password database e DNIS CLID call type preauthentication e Inbound outbound traffic filtering including IP IPX AppleTalk bridged traffic e Network Address Translation NAT and dynamic access lists e SNMPv2 SNMPv3 e IP Security IPSec and policy enforcement RADIUS or TACACS 4 e L2TP Layer 2 Forwarding L2F and generic routing encapsulation GRE tunnels e Firewall security and intrusion detection e QoS features committed access rate Random Early Detection IP Precedence policy based routing Channelized T1 e Robbed bit signaling Loop Start Immediate Start and Wink Start protocols Channelized El e CAS E1 R1 E1 R2 leased line Frame Relay G 703 G 704 ISDN protocols e Sync mode PPP V
3. The Cisco AS5350 is the only 1RU universal gateway that delivers high reliability and performanceina compact 8 T 1 7 E1 density The Cisco AS5350 universal DSPs provide voice data and fax services The benefits to the service providers are flexibility in deploying services and optimized utilization of their universal port access infrastructure The Cisco AS5350 provides a space saving solution for Tier 2 and 3 ISPs small Tier 1 PO Ps and telephony ASPs Tables 1 through 7 provide detailed specifications for the Cisco AS5350 Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 10 of 16 Table 1 Cisco AS5350 Hardware Features and Benefits Feature Benefit Up to amp T1 7 E1 data e Offers superior density in a compact form factor that is easy to deploy voice or fax sessions Multiple egress e Two 10 100 Ethernet LAN connections interface types e Two 8 MB serial connections e Trunk feature cards e Offers stackable design low initial cost e Offers a universal port solution in one product Universal port DSPs e Provides flexibility in deploying services voice dialup fax ISDN termination e Service providers can deliver universal services on any port at any time Built in resiliency e Hot swappable cards and spare modems Redundant power supply option e Three redundant backhaul methods Thermal management and environmental mo
4. of remote users including employees customers and partners Successful remote access means being able to connect these users from practically any location almost transparently The Cisco AS5350 Universal Gateway combined with Cisco 10 S Software meets these needs by extending the core infrastructure through secure reliable dial in connections Data over voice bearer service D oV BS is used in areas wherelSDN data calls are charged at a higher rate or tariff than ISDN voice calls The ISDN customer premises equipment CPE device terminal adapter or router must support D oV BS operation most popular ISDN devices available today support D oV BS The ISDN CPE deviceis programmed to signal all ISDN data calls as voice calls to ensure that these calls are billed at the lower voice rate Cisco Resource Pool M anagement RPM on the Cisco AS5350 is used to configure a customer profile for DoVBS calls based on DNIS This profile configures the Cisco AS5350 to treat all calls received on that number asISDN data calls even if they are signaled as voice calls by the PSTN network Wholesale Dial M any ISPs and content providers or portals must provide dialup Internet access as part of their service packages and enterprise companies want to offer private label Internet access to promote their brands H owever they do not have the experience personnel time or money to build out a dialup access infrastructure or they can
5. trunk feature card Ingress Interfaces The Cisco AS5350 Universal Gateway accepts and consolidates all types of traffic including dial in analog digital ISDN wireless voice Global System for M obile Communications GSM V 110 calls and fax calls The Cisco AS5350 supports the following trunk feature cards as ingress interfaces e Two port CT1 CE1 PRI termination e Four port CT1 CE1 PRI termination e Ejight port CT1 CE1 PRI termination Additionally the two serial ports on the motherboard and trunk feature cards can be used for leased line termination and aggregation using Frame Relay HDLC or PPP Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 9 of 16 Cisco AS5350 Two Four and Eight Port CE1 CT1 PRI Termination Feature Cards When provisioned for CE1 trunks these cards provide for physical termination for E1 R1 E1 R2 E1 PRI or intermachine trunks IM Ts When provisioned as a CT1 trunk it provides physical termination for CAS PRI or IMT trunks and includes channel service units CSUs that connect directly to the telco network N onintrusive monitoring of individual T1 E1 signals is available at the front of the T1 E1 termination card via standard 100 ohm bantam jacks See Figure 3 Figure 3 Cisco AS5350 Two Four or Eight Port Termination Feature Card The following is a brief description of the trunk type
6. 120 V 110 at rates up to 38400 bps supported e Network and userside ISDN e DoVBS e NFAS with backup D channel e QSIG Feature Group B Feature Group D Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 13 of 16 Table 5 Overview of Cisco AS5350 Protocols Continued Protocols Modem protocols e V 90 or V 92 standard supporting rates of 56000 to 28000 in 1333 bps increments supported e V 92 Modem on Hold and Quick Connect e V 44 Compression supporting increased throughput by more than 100 percent for Internet browsing e Fax out transmission Group 3 standards EIA 2388 Class 2 and EIA 592 Class 2 0 at modulations V 33 V 17 V 29 V 27ter and V 21 e K56Flex at 56000 to 32000 in 2000 bps increments e ITU T V 34 Annex 12 at 33600 and 31200 bps e ITU T V 34 at 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 or 2400 bps e V 32bis 14400 12000 9600 7200 4800 V 32 9600 4800 V 22bis 2400 1200 V 21 300 Bell 103 300 V 22 1200 V 23 1200 75 e ITU T V 42 including Microcom Networking Protocol MNP 2 4 and Link Access Procedure for Modems LAPM error correction e ITU T V 42bis 1000 nodes and MNP 5 data compression e Async mode PPP Wireless protocols e V 110 and V 120 Full Cisco IOS e IP Plus and Enterprise Plus feature sets Software pupport Console and e Asynchronous serial RJ 45 auxiliar
7. 723 1 5 3K and 6 3K G 726 G 729ab G Clear and GSM FR The same number of calls is supported across all codec types to simplify network engineering Enabling voice activity detection VAD reduces packet traffic through the network With VAD enabled the Cisco AS5350 detects silence and stops transmitting packets when callers stop speaking Variable frame sizing provides further control over speech packetization Call Admission Control For VoIP to bea practical replacement for standard PSTN telephony services customers need to receive the same consistent high quality of voice transmission they receive with basic telephone services For real time delay sensitive traffic such as voice it is better to deny network access under congestion conditions than to allow traffic onto the network to be dropped and delayed causing intermittent impaired QoS and resulting in customer dissatisfaction Numerous Q oS mechanisms exist in Cisco 10S Software to allow service providers to design and configure packet networks that provide the necessary low latency and guaranteed delivery required for voice traffic These mechanisms include tools such as queuing policing traffic shaping packet marking and fragmentation and interleaving Call admission control CAC extends the Q oS tool suite to protect voice traffic from being negatively affected by other voice traffic keeping excess voice traffic off of the network CAC allows the Cisco AS5350 Universa
8. BF 1 5 x 10 hours MTBF per RIN Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 15 of 16 Cisco SYSTEMS Corporate H eadquarters European H eadquarters Americas H eadquarters Asia Pacific H eadquarters Cisco Systems Inc Cisco Systems Europe Cisco Systems Inc Cisco Systems Inc 170 West Tasman Drive 11 Rue Camille Desmoulins 170 West Tasman Drive Capital Tower San Jose CA 95134 1706 92782 Issy les M oulineaux San J ose CA 95134 1706 168 Robinson Road USA Cedex 9 USA 22 01 to 29 01 www cisco com France www cisco com Singapore 068912 Tel 408 526 4000 www europe cisco com Tel 408 526 7660 www cisco com 800 553 N ETS 6387 Tel 33 15804 6000 Fax 408 527 0883 Tel 65 6317 7777 Fax 408 526 4100 Fax 33 158 04 61 00 Fax 65 6317 7799 Cisco Systems has more than 200 offices in the following countries and regions Addresses phone numbers and fax numbers are listed on the Cisco Web site at www cisco com go offices Argentina Australia Austria Belgium Brazil Bulgaria Canada Chile e China PRC Colombia Costa Rica Croatia Czech Republic e Denmark Dubai UAE Finland France e Germany Greece e Hong Kong SAR Hungary India Indonesia Ireland Israel Italy Japan Korea Luxembourg Malaysia Mexico TheNetherlands New Zealand Norway Peru Philippines Poland Portugal Puerto Rico Ro
9. Cisco SYSTEMS Cisco AS5350 Universal Gateway Figure 1 Cisco AS5350 Universal Gateway The Cisco AS5350 Universal Gateway is the only one rack unit LRU gateway supporting 2 4 or 8 port T 1 7 port E1 configurations that provides universal port data voice and fax services on any port at any time Figure 1 TheCisco AS5350 Universal G ateway offers high performance and high reliability in a compact modular design This cost effective platform is ideally suited for Internet service providers ISPs and enterprise companies that require innovative universal services Cisco Any Service Any Port The economic environment is prompting service providers to generate revenues quickly improve returns from capital investments and adapt to changing demands for various services in the market place Cisco Any Service Any Port ASAP the architecture for rapid deployment of concurrent services on Cisco AS5000 universal gatew ays allows service providers to meet these challenges Cisco ASAP enables faster service introduction using a common platform for quick return on investment RO 1 Service providers can generate new revenue streams from multiple voice and data services such as long distance voice over IP VoIP managed IP telephony VPN s and dial up Internet Cisco Systems Inc Your Complete Point of Presence Solution The Cisco AS5350 Universal Gateway eliminates the need for switches and routers to create a
10. ation layer control protocol that can be used to establish maintain and terminate calls between two or more endpoints The SIP implementation on the Cisco AS5350 Universal Gateway includes support for key features such as third party call control and RFC 2833 dual tone multifrequency DTM F relay for interconnection with ASP networks Similarities Between H 323 and SIP e Both were designed to address session control and signaling functions in a distributed call control architecture e Both are especially well suited for communication with intelligent network end points Although SIP messages are not directly compatible with H 323 both protocols can coexist in the same packet telephony network because the Cisco AS5350 Universal Gateway has the ability to process individual SIP and H 323 calls simultaneously This allows service providers to integrate complementary H 323 and SIP servicesin the same network Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 3 of 16 MGCP and TGCP M GCP 1 0 isa protocol for centralized control of VoIP calls by external call control elements known as media gateway controllers M GCs or call agents M GCP is described in the informational RFC 2705 published by the IETF The Cisco AS5350 Universal Gateway includes support for the M GCP network access server N AS package This allows the platform to operate sim
11. built in This allows service providers to enable the call control protocol that is the best fit for their network today with the assurance that they can respond to evolving market requirements whenever necessary H 323 Leading the industry through the adoption of new standards based H 323 technology the Cisco AS5350 Universal Gateway supports the scalability enhancements introduced in H 323v3 and H 323v4 For example Multiple concurrent calls can be supported over a single H 225 call signaling channel to reduce call setup and call clearing times and increase network call capacity e H 225 messages can be transported over TCP or User Datagram Protocol UDP as described in H 323 Annex E Using UDP for call signaling transport effectively enables media cut through in a single round trip e Ability to report capacity statistics to the gatekeeper ona per call basis for each DSO trunk group or carrier associated with the public switched telephone network PSTN side interfaces to assist in routing decisions The Cisco AS5350 Universal Gateway supports a broad array of proven interoperable H 323 based solutions for service provider networks including global long distance distributed prepaid calling SS7 interconnect telephony application hosting and unified communications SIP SIP is the Internet Engineering Task Force IETF standard for multimedia conferencing over IP Defined in RFC 2543 SIP is an ASCll based applic
12. cards allows hardware maintenance to be performed on an active access server with little or no service interruption During a hot swap any card may be removed inserted or replaced and only the calls on the card being removed are affected The Cisco AS5350 Universal Gateway chassis provides five high capacity fans with front to back airflow to cool the chassis The fan tray can be replaced while the unit is in operation Redundant Backhaul Methods Three redundant methods which can be used to backhaul traffic from the server to the network are included by default on the Cisco AS5350 Universal Gateway The first method uses the two Fast Ethernet ports These can be configured to run different types of traffic on each link or use the H SRP in a redundant mode for increased reliability The second method uses the two high speed 12 in 1 8 M bps serial ports on the rear of the chassis T hese ports support all the Cisco serial routing protocols for flexibility in connecting to remotenetworks Thethird method uses trunk feature cards as possible backhaul interfaces Environmental Monitoring Thermal sensors monitor the inlet and outlet temperatures and temperature rise across each card If the operating temperature of the system exceeds its maximum the thermal sensors initiate a shutdown of the feature cards starting with the modem cards and finishing with the trunk cards The trunk cards are shut down last so the system has a chance to recove
13. ctive voice quality tests are also conducted using the Perceptual Analysis M easurement System The high performance design of the Cisco AS5350 Universal Gateway minimizes delay and packet loss during voice encoding and packetization processes The Cisco AS5350 introduces minimal Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 4 of 16 delay as voice data is received from the PSTN and transmitted to the IP network for G 711 calls Cisco quality of service Q oS features including IP Precedence Resource Reservation Protocol RSVP Weighted Fair Queuing WFQ Weighted Random Early Detection WRED and M ultichassis M ultilink PPP M M P fragmentation and interleaving implemented on both the universal gateway and backbone routing infrastructure can provide a low latency high reliability path for sensitive voice traffic through today s networks Echo control is essential for packet switched networks to carry voice traffic successfully The Cisco AS5350 supports ITU T Recommendation G 168 for echo cancellation with a tail length up to 128 ms Fixed and adaptive jitter buffering and comfort noise generation further enhance voice quality Voice Codecs The Cisco AS5350 Universal Gateway offers multiple codecs to meet interoperability compression and latency requirements for a variety of phone to phone and PC to phone applications G 711 G
14. d text to speech notations to the core IVR infrastructure The Cisco Developer Support Program supports companies developing or modifying TCL IVR 2 0 scripts Integrated SLT Thetrunk cards also havea serial and RJ 45 interfaces for integrated SLT functionality With integrated SLT the Cisco AS5350 Universal Gateway provides distributed M essage Transfer Part M TP SS7 signaling functionality directly on the gateway Likethe Cisco 2600 Series based SLT the integrated SLT backhauls upper layer SS7 protocols across an IP network using Cisco Reliable UDP RUDP terminating the M TP1 and M TP2 layers of the SS7 protocol stack Integrated SLT support is available through a software upgrade no new hardwareis required M TP3 ISUP backhaul is included Pricing is on a per platform basis Voice Quality The extensive voice and fax capabilities of the Cisco AS5350 Universal Gateway can help build a reliable high quality VoIP network Voice quality tests confirm that the Cisco AS5350 delivers end to end voice quality performance that meets the high standards established for toll quality voice services in the PST N Comprehensive voice quality testing is a critical component in the Cisco AS5350 hidevelopment process Cisco conducts subjective voice quality tests to determine mean opinion scores using a methodology derived from International Telecommunication Union Telecommunication Standardized Sector ITU T Recommendations P 830 and P 831 O bje
15. e Cisco AS5350 Universal Gateway offers 100 percent coverage for dedicated AOL dial installations as well as other services that use the TCP Clear or autocommand Telnet method of carrying dialup data Domain N ame System DNS round robin is also supported to allow load balancing of connections across multiple AOL hosts The Cisco AS5350 also includes all the L2TP features necessary to support clients with AOL 7 0 and later versions Packet Telephony Services Cisco Voice Infrastructure and Applications The Cisco AS5350 Universal Gateway supports Cisco Voice Infrastructure and Applications VIA an ideal solution for service providers building next generation networks Cisco VIA is a VoIP solution designed to lower network costs and rapidly deliver a multitude of revenue generating carrier class voice transport services These include national and international transport prepaid and postpaid calling card services application service provider ASP termination dial access and voicemail unified communications The Cisco VIA solution scales easily for small and large voice networks Using the Cisco AS5350 and Cisco VIA service providers with existing data networks can quickly and easily add voice services to their portfolios while carriers who offer voice services over existing TDM networks can expand their coverage more cost effectively Cisco VIA extends network reach through worldwide compatibility and operability and is a field prov
16. en solution that has been deployed in more than 80 countries worldwide Distributed Prepaid Calling The Cisco Prepaid Calling Card solution gives Internet telephony service providers a competitive advantage in the prepaid calling market By tapping the intelligence embedded in IP network components the solution allows service providers to centralize the service application in a single location at a low cost while bandwidth intensive call connections are handled at the network edge in Cisco gatekeepers and gateways The benefit lower costs than traditional debit card applications which are based on service points in large PO Ps in circuit switched networks The prepaid calling card solution supports IVR in different languages so carriers can target specific markets SS7 Interconnect Using the Cisco PGW 2200 Softswitch or a third party SS7 gateway and the Cisco AS5350 Universal Gateway with integrated SLT functionality service providers can interconnect their data and VoIP networks with the PSTN via SS7 links In many countries carriers must interconnect using SS7 to qualify for reciprocal compensation TheCisco PGW 2200 and Cisco AS5350 providethe interface needed to interconnect using Q 931 over IP allowing service providers to enter markets previously unavailable to them because of signaling requirements SS7 trunks aremoreefficient than CAS trunks and they typically cost less than PRI trunks With SS7 call setup time decreases i
17. erprise Plus features of Cisco 10S Software desktop protocols can be enabled Access VPNs The Cisco AS5350 Universal Gateway is ideally suited for providing wholesale dial services to both large corporations and ISPs who do not want to support their own dial pools With Cisco 10 S Software support for VPN s service providers can take advantage of their existing infrastructures to deliver local dialup access for users of enterprise networks By providing virtual dialup solutions service providers can offer a full range of services closer to the remote user Local calls can now be placed to gain access to the core infrastructures Virtual dialup services not only attract more users of this service but because calls are terminated locally long distance charges are eliminated and infrastructure costs are reduced VPN Provisioning and Accounting Of importance to service providers in the VPN environment is the need to both provision and account for the number of connections that are allowed by VPN customers Cisco Virtual Private Dialup N etwork VPDN session counting software can keep track of the number of connections from the Cisco AS5350 Universal Gateway to the user s home gateway This software is provided in Cisco IOS Software running on the Cisco AS5350 and in the Cisco access control server to provide comprehensive accounting and billing information to ISPs about the virtual connections that their customers make AOL Support Th
18. es throughput by more than 100 percent when surfing the Internet e V 92 M odem on Hold suspends an Internet session to place or receive a phone call e V 92 Quick Connect provides a faster connect time to the Internet Service providers can offer revenue generating services and increase subscriber retention with V 92 and V 44 standards Cisco Remote Authentication Dial In User Service RADIUS support for M odem on Hold will allow premium subscribers to suspend their Internet sessions for longer periods of time to place or receive phone calls Quick Connect saves the line conditions of the last number dialed encouraging subscribers to dial into the same ISP to reduce connection time Combined with greater compression and connection speeds V 92 and V 44 allow service providers to offer their subscribers a broadband lite experience which enables Internet users to experience the qualities usually associated with broadband for the price of dialup or modem access Packet Telephony The framework for VoIP services on the Cisco AS5350 Universal Gateway is based on open interfaces and standards and it allows an ecosystem of partners to work together to develop innovative network services Service providers are not locked into a single VoIP signaling technology when they choose the Cisco AS5350 H 323 Session Initiation Protocol SIP M edia Gateway Control Protocol M GCP and Trunking Gateway Control Protocol TGCP support are all
19. h service level agreements with their retail ISP customers The Cisco UGM isa next generation element management system offering robust scalable carrier class capabilities for Cisco AS5000 universal gateways Providing comprehensive fault configuration accounting inventory performance security FCAPS capabilities the Cisco UGM enables operators to effectively configure manage and maintain dial access networks The Cisco UGM facilitates the rapid deployment of new services and provides quick and effective network diagnostics to meet the rigorous demands of today s fast moving marketplace Reliability DSP Sparing and Pooling The Cisco AS5350 Universal Gateway meets high availability requirements M odem and voice DSPs are pooled and can be configured as hot spares Because D SPs are allocated on a call by call basis a DSP failure will not cause a DSO or B channel to be left without a DSP to terminate the call This prevents occurrence of holes unused channels within a hunt group H aving spareD SPsin the pool also allows DSP code to be updated without affecting active calls DSP resources are tested at power up and after disconnect to check for defects Any defective D SPs found are moved to the resource recovery pool An automatic D SP recovery process can be activated to recover DSPs in the recovery pool and add them back into the resource pool if possible Hot Swappable Cards and Fan Tray H ot swap capability on all
20. ision Multiplexing Switching Time division multiplexing TDM switching is the ability to takean incoming call on a given DSO and send it out on a different DSO before the call is answered by the gateway T his feature is used in applications such as e SS7 to Primary Rate Interface PRI grooming e Local number portability LN P support in Europe e Meeting special provisionary requirements for test calls for example 911 call handling This feature does not require any DSP resource and hence has no impact on the dial voice or fax handling capability of the platform TDM switching plus network side ISDN functionality provides a means of grooming incoming traffic and passing selected calls to external devices such as private branch exchanges PBX s test sets VoIP gateways or access servers The Cisco AS5350 is capable of switching calls between SS7 PRI and channel associated signaling CAS trunks Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 5 of 16 Security Management Cisco 10S Software security features allow authorized users dialup access while preventing access to intruders T hese features include multilevel password protection user authentication such as Password Authentication Protocol PAP and Challenge H andshake Authentication Protocol CHAP access control lists ACLs IP address spoofing prevention and logging a
21. ithout compromising future capabilities Complemented by the industry s highest rated service and support Cisco can also provide assistance with startup maintenance and marketing tasks as well as advanced and custom solutions Primary Features Cisco ASAP The Cisco ASAP architecture enables the Cisco AS5350 Universal Gateway to operate simultaneously as a network access server N AS and a voice gateway delivering universal services on any port at any time The Cisco ASAP services on the Cisco AS5350 include dial access real time voice and fax for local or long distance transport managed services hosted IP telephony for example and unified communications on a call by call basis Cisco AS5350 achieves cost savings through optimized use of the universal port access infrastructure Service providers can now quickly capitalize on new opportunities and realize multiple revenue streams from a single access infrastructure Modular Architecture All feature cards can be upgraded in the field to accommodate future technologies while providing a solution to meet today s needs The removable system fan tray maximizes uptime Universal DSPs The Cisco ASAP architecture is based on universal DSP technology The universal DSP can execute multiple coder decoder codec and modem algorithms on any DSP at any time When the type of codec or modem required for a specific call has been determined the DSP activates the appropriate service t
22. l Gateway to make deterministic and informed decisions before a voice call is established based on whether the required network resources are available to provide suitable Q oS for the new call CAC provides e Voice call admission decisions based on overall CPU utilization and call arrival rate at the individual gateway e Voice call admission based on the prevailing conditions in the packet network such as end to end latency jitter or the ability to reserve the resources required to handle the call and assure quality e Reporting information about only the available circuits to H 323 gatekeepers taking into account the circuits in use for data voice or fax services to achieve higher call success rates Fax Features Fax transmission over an IP infrastructure is an important and growing service opportunity especially in international markets where fax represents a large percentage of network traffic The Cisco AS5350 Universal Gateway supports standards based T 38 Real Time Fax Relay and T 37 Fax Store and Forward allowing greater interoperability between networks The fax detection capabilities of the Cisco AS5350 allow service providers to offer a single E 164 number for subscriber voice and fax services H alf as many subscriber phone numbers are needed resulting in significant cost savings The Cisco AS5350 also supports fax passthrough upspeed for VoIP environments that cannot support T 38 Real Time Fax Relay end to end Time Div
23. mania Russia Saudi Arabia Scotland Singapore Slovakia Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine United Kingdom United States Venezuela Vietnam Zimbabwe Copyright 2003 Cisco Systems Inc All rights reserved Cisco Cisco 10S Cisco Systems and the Cisco Systems logo are registered trademarks of Cisco Systems Inc and or its affiliates in the U S and certain other countries All other trademarks mentioned in this document or Web site are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0304R
24. ncreasing the amount of billable traffic carried by the network Managed Voice Services Telephony ASPs are emerging as an important market force offering new hosted enhanced IP communications services that provide additional functionality beyond the services offered by the PSTN Example applications hosted by telephony ASPs include hosted IP telephony managed IP PBX PC to phone services unified communications multiservice VPN IP contact center IP Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 8 of 16 teleconferencing voice enabled Web commerce and content delivery This creates new business partnering opportunities for VoIP service providers The standards based Cisco AS5350 enables interconnection between telephony ASPs and VoIP network infrastructure providers to bring complete solutions to end users Unified Communications Unified communications uses the IP infrastructure to unify the communications methods that were previously disjointed e mail applications fax machines voice mail systems cellular phones and Web communications This gives users a common method to both access messages and initiate real time communications all using familiar devices Service providers can implement unified communications solutions by deploying Cisco AS5350ss between traditional PSTN or wireless networks and their packet based telepho
25. nd support of the industry standard authentication authorization and accounting AAA protocols RADIUS and Terminal Access Controller Access Control System TACACS Manageability The Cisco AS5350 Universal Gateway has a wide range of management tools designed to reduce operations costs The Cisco Universal Gateway M anager UGM is an element management system that supports the configuration management and troubleshooting of Cisco AS5000 universal gateways The console management features include a comprehensive set of debugging commands that can be enabled on a specific calling line identification CLID or automatic number identification AN 1 called number dialed number identification string DN IS user or interface to immediately isolate only the relevant debugging output The Simple N etwork M anagement Protocol SN M P v2 and v3 management capability includes a rich call tracking SN M P M anagement Information Base M IB that provides highly detailed records for active and historical calls with a configurable call history buffer Call records can also be obtained through syslog or RADIUS asan alternative to polling through SN M P Call records include connect rate connect duration disconnect codes end to end delay and line statistics This information allows service providers to debug problems for individual users Wholesale dial and voice service providers can use this performance management data to establis
26. nitoring e Fan tray hot swappable while in rack e Improves network and service availability reducing time and money lost because of outages Table 2 Cisco AS5350 System Data System Data e 250 MHz RISC processor e 128 default to 512 MB SDRAM maximum e 64 default to 128 MB shared I O maximum e 8 default to 16 MB boot Flash maximum e 32 default to 64 MB system Flash maximum e 2 MB Layer 3 cache e Three slots e Two 10 100 MB Ethernet ports e Two 8 Mbps serial ports e T1 E1 DS1 trunk feature cards Table 3 Cisco AS5350 Chassis Data Chassis Data Dimensions H x W x D L75 x 175 x 20 5 in LRU Weight 22 Ib fully loaded two PRI configuration Normal operating conditions Oto 40 C 200 to 10 000 ft elevation Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 11 of 16 Table 4 Cisco AS5350 Power Supply Data Input Description Input power AC unit Input Specifications 114 to 140W maximum Input voltage AC unit 100 to 240 VAC Input current AC unit 2A maximum 1A typical Input frequency AC unit 50 to 60 Hz Input power DC unit 114 to 140W maximum Input voltage DC unit 48 to 60 VDC Input current DC unit 3 0A maximum 2 0A typical Table 5 Overview of Cisco AS5350 Protocols Protocols LAN protocols WAN protocols
27. not build it fast enough particularly when expanding into new regions Service providers can now take advantage of this opportunity through the Cisco Wholesale Dial solution The Cisco Wholesale Dial outsourcing solution delivers virtual port capability across any number of Cisco remote access servers Coupled with sophisticated port policy management that guarantees port availability to wholesale customers Cisco enables carriers and ISPs to offer unique service offerings that drive incremental revenue while keeping operations costs low The network infrastructure deployed for wholesale dialup can also be used to offer standard retail dialup services plus other value added services such as corporate dial outsourcing Internet gaming unified communications VoIP and VPN s Regional and Branch Office Connectivity The Cisco AS5350 Universal Gateway is ideally suited for deployment in branch offices for providing remote access for telecommuters and mobile users TheCT1 CE1 and PRI interfaces can be used for remote access the Ethernet ports can be used for LAN connectivity and the serial ports can be used for access to the Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 7 of 16 corporate site or to the Internet Using the IP Plus features of Cisco 10S Software firewall functions can be enabled to protect internal servers Using the Ent
28. nstitute ET Sl Multivendor Back Office Integration The Cisco AS5350 Universal Gateway supports RADIUS and TACACS protocols for back office integration control and security In addition to supporting the IET F defined RADIUS attributes Cisco 10 S Software supports many vendor specific RADIUS attributes for both preauthentication and user authentication This means that the Cisco AS5350 can beintegrated into any multivendor remote access and voice network with no changes to the back office systems Wordwide Certification The Cisco AS5350 Universal Gateway is homologated worldwide with all major T1 and E1 switch types Cisco IOS Software Enables Rich Services Flexibility in Deploying New Services Demand for new services can be easily accommodated with the Cisco AS5350 Universal Gateway whether the initial business opportunity is wholesale dial prepaid calling card unified communications hosted IP telephony or any other application The flexibility to use the Cisco AS5350 in multiple service environments provides unprecedented capital investment protection It also ensures that remote access equipment can promptly adapt itself to any change in business environment or demand for new services The ability for service providers to offer innovative new services allows differentiation from competition Remote Access Services Internet Connectivity Enterprises and service providers need to extend network access to a broad range
29. ny network and adding application servers that support unified communications services Cisco has partnered with several industry leading developers to provide unified communications solutions Following are some of the cost effective services that carriers can offer to build brand identity and increase customer loyalty while reducing turnover e Unified voice mail fax and e mail e Voice fax and email retrieval by phone e Integration of electronic documents with faxes e Personal message agents e Caller access to Web based content through VoiceX M L enabled applications e Never busy fax lines Broadcast fax Service Level Management The Cisco AS5350 Universal Gateway supports RADIUS based Cisco RPM This enables service providers to offer guaranteed port availability across a shared infrastructure which translates to guaranteed service levels for their customers In addition Cisco RPM offers the ability to ensure fairness across multiple customers for the same shared ports when there is no service level guarantee Resource pooling can be configured on a per gateway or per network basis In the former case customer profiles stored on Cisco AS5350s determine how resources are allocated to each of the wholesale service provider s customers Each customer is identified based on a list of dialed numbers from DN IS When network wide service levels are required external Cisco Resource Policy M anagement System RPM S s
30. oftware running on a Sun Solaris server holds the customer profiles and keeps track of port utilization across multiple Cisco AS5000 universal gateways and or other vendors RADIUS compliant gateways When the Cisco AS5350 receives an incoming call the Cisco RPM S determines whether the call should be accepted based on information in the customer profile Cisco AS5350 Architecture The Cisco AS5350 Universal Gateway provides all the system components that service providers have come to expect from carrier class products as well as all the routing WAN and QoS features that are the hallmark of Cisco routing products The Cisco AS5350 uses a 250 M Hz RISC microprocessor with 256K secondary and 2 M B tertiary caching The main CPU in the Cisco AS5350 is also used in the Cisco 7200 Series N etwork Processing Engine 300 The Cisco AS5350 offers the option of a redundant power supply or single power supply The Cisco AS5350 has three slots that can contain trunk and universal port feature cards The Cisco AS5350 architecture uses distributed processing between the feature cards and the motherboard to optimize the processing path for unparalleled performance See Figure 2 Figure 2 Cisco AS5350 Chassis View Egress Interfaces The Cisco AS5350 Universal Gateway provides three redundant WAN backhaul methods for moving packets out to the network Two 10 100 autosensing Fast Ethernet ports e Two 8 M bps serial ports e AnyT1 or E1 port on a
31. point of presence PO P or PO P in a box solution The Cisco AS5350 has three primary universal gateway configurations two Channelized T1 CT 1 Channelized E1 CE1 s four CT1 CE1s and eight CT 1 seven CE1s It also includes integrated signaling link termination SLT functions for direct connection to a Common Channel Signaling System 7 SS7 C 7 signaling gateway The Cisco AS5350 comes with two 10 100 autosensing Ethernet ports which are ideal for redundancy and firewall applications Additionally two high speed serial ports are provided to support Frame Relay Point to Point Protocol PPP and High Level Data Link Control HDLC backhaul All backhaul interfaces support H ot Standby Router Protocol H SRP and all cards and the fan tray are hot swappable All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page lof 16 for carrier class resiliency The Cisco AS5350 is the only gateway in this form factor that offers universal port capability with these high availability features The Cisco AS5350 also supports widely deployed routing protocols including those generally found in high end access servers and routers for example Border Gateway Protocol Version 4 BGPv4 Open Shortest Path First O SPF Enhanced Interior Gateway Routing Protocol EIGRP and Intermediate System to Intermediate System IS IS Protocol This capability allows service provide
32. pport unified communications services Cisco VoiceX M L gateways support two standard audio formats for recording and playback au audio basic and wav audio wav The VoiceX M L Store and Forward feature allows streaming based voice recording and playback features for various media including local memory HTTP Extended Simple M ail Transfer Protocol ESM TP and Real Time Streaming Protocol RT SP for 14 different Cisco codecs and the two standard audio file formats Programmable Tool Command Language IVR 2 0 Integrated programmable IVR extends the ability of the Cisco AS5350 Universal Gateway to support unique and differentiated voice services Voice application software developers can use the Tool Command Language TCL IVR 2 0 application programming interface API to create customized TCL scripts that control calls coming into or going out of the gateway IVR systems collect user input in response to recorded messages The prompts used ina TCL IVR 2 0 script can be either static or dynamic The scripts are event driven and call flow is controlled by a finite state machine that is defined by the TCL script All verbs are nonblocking they can execute without causing the script to wait Prompts can be played and digits can be collected over telephony or VoIP call legs Real Time Streaming Protocol RT SP based prompts are supported TCL IVR 2 0 offers enhanced multi language support by providing the capability to add new languages an
33. r before putting the trunks into alarm status at the central office If the system continues to exceed its maximum operating temperature the thermal sensors initiate a shutdown preventing damage to the unit or its surrounding environment from excess heat Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 6 of 16 The Cisco AS5350 Universal Gateway offers the option of a redundant power supply or single power supply The redundant power supply system comprises a fully redundant switching power supply with two AC or two DC inputs to the main power modules Each input and output is 100 percent fully redundant with dual fans for added reliability and mean time between failure M TBF of more than 1 000 000 hours in redundant mode Thesingle AC or DC power supply also has dual fans for added reliability and a M TBF of more than 200 000 hours Both the redundant and single power supplies have internal protection features overcurrent overvoltage and thermal shutdown Internal sensors to the power supplies monitor all operational parameters and alarm status is provided to the system Regulatory Compliance The Cisco AS5350 Universal Gateway complies with N etwork Equipment Building Standards N EBS Level 3 requirements as defined by Telcordia SR 3580 and also complies with European requirements as defined by the European Telecommunication Standards I
34. rs and enterprises to deploy the Cisco AS5350 as a standalone universal port solution Cisco AS5350 Universal Gateway Enables New Cisco Services Therich set of Cisco 10 S Software features available in the Cisco AS5350 Universal Gateway enables ISP and enterprise network managers to meet traditional dial in access needs including Internetwork Packet Exchange IPX and AppleTalk while supporting the migration to new universal port services The Cisco AS5350 supports a wide range of IP based value added services such as high volume Internet access regional or branch office connectivity corporate V PN s long distance for ISPs international wholesale long distance distributed prepaid calling SS7 interconnect wholesale dial and voice and enhanced voice services The Cisco AS5350 provides an ideal solution for telephony application service providers ASPs that would like to deploy PC to phone voice portals unified communications P teleconferencing voice enabled Web commerce and content delivery services Cisco customers worldwide have proven that Cisco AS5000 universal gateways provide the flexibility scale reliability and suite of services required to meet market demands By providing the industry s broadest family of access server products with universal port digital signal processors DSPs Cisco Systems makes it easy for customers to select the right starting point for a phased rollout based on revenue generation w
35. s supported North American robbed bit signaling RBS is supported on T1 trunks including a variety of N orth American RBS protocol framing and encoding types on these trunks e CAS is supported for E1 trunks with R2 signaling e IMT is supported when used with an SS7 signaling controller e Many countries require an E1 R2 variant per country defaults are provided for supervisory and inter register signaling Universal access analog modem or digital calls is supported when an interface is configured for ISDN PRI signaling PRI signaling is available for both T1 and E1 trunks Cisco AS5350 60 and 108 Universal Port Feature Cards The Cisco AS5350 Universal Gateway 60 and 108 universal port cards are full featured DSP based cards that support 60 on the former or 108 on the latter modem wireless voice and fax calls M odem management features are available for troubleshooting including modem status real time call in progress statistics modem activity log hard soft busy out and modem firmware upgrade Additional information can be obtained through the console SN M P or RADIUS accounting via the call tracker feature See Figure 4 Figure 4 Cisco AS5350 60 and 108 Universal Port Feature Card Summary The Cisco AS5350 Universal Gateway is a cost effective platform that combines the functions of a VPN terminator firewall router access server and voice gateway to create a complete PO P in a box solution
36. ultaneously as a network access server and a voice gateway to deliver universal port services in an MGCP network Standards based T 38 Fax Relay and RFC 2833 DTMF Relay are available with M GCP The Cisco AS5350 also supports the PacketC able Trunking Gateway Control Protocol TGCP 1 0 PacketC able is an industry wide initiative to develop interoperability standards for multimedia services over cable facilities using packet technology CableLabs developed the TGCP protocol which contains extensions and modifications to M GCP while preserving the basic M GCP architecture and constructs Voice Extensible Markup Language Solution Infrastructure The Cisco AS5350 Universal Gateway has the ability to interpret Voice Extensible M arkup Language VoiceX M L documents VoiceX M L is an open standard markup language used to create voice enabled Web browsers and interactive voice response IVR applications Just as HTM L enables users to retrieve data with aPC VoiceX M L enables subscribers to retrieve data with a telephone The accessibility of the telephone and its ease of use make VoiceX M L applications a powerful alternative to HTM L for accessing the information and services that the Internet provides The Cisco VoiceX M L Solution Infrastructure takes advantage of Cisco AS5350 DSP resources signaling and media conversion capabilities to execute VoiceX M L application logic at the edge of the network offloading servers and the network to su
37. y ports Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 14 of 16 Table 6 Cisco AS5350 Compliance Data Certification Requirements NEBS Certification e Telcordia SR 3580 e GR 1089 CORE Issue 2 e GR 63 CORE Issue 1 e Level 3 certification based on usage and critical nature of equipment All equipment CLEI coded e Available in TIRKS database Safety Certifications e UL 1950 third edition e CSA 950 third edition e EN 60950 with Amendments 1 2 3 and 4 e IEC 60950 e AS NZS 3260 e TS 001 Electromagnetic Emissions e EN 55022B CISPR22 and Immunity Compliance EN 300386 e NZS AS3548 Class B e VCCI B e FCC 47CR15 Class B Table 7 Cisco AS5350 Environmental Data Environmental Specifications Heat dissipation 478 Btu hr maximum 389 Bt hr typical AC power cable supplied with AC systems Single power supply 18 American wire gauge AWG 15 amp IEC 320 Type C13 standard cable Redundant power supply 18 American wire gauge AWG 15 amp IEC 320 Type C5 standard cable DC power cable required for DC systems 12 14 AWG stranded copper wire Storage temperature 25 8 to 185 F 40 to 85 C Acoustics 55 dBA max sound pressure level at 1m Humidity 5 to 95 percent noncondensing Altitude 200 to 10 000 ft Reliability at 40 C 120 VAC and 48VDC 140W 7500 FITS per TR 332 FIT 1 MT
38. ypein real time When the call is determined different signaling schemes and modem negotiations are used to determine the actual firmware code to be downloaded onto the DSP for that particular call Remote Access Capabilities The Cisco AS5350 Universal Gateway takes advantage of the full feature richness and strong routing capabilities of Cisco 10S Software The Cisco AS5350 can be deployed in various architectures from multiprotocol corporate networks IP IPX AppleTalk and N etBEUI for example to service provider IP networks In addition the Cisco AS5350 fully supports the specialized needs of AOL M SN and other content oriented dialup services through PPP Layer 2 Tunneling Protocol L2TP or Transmission Control Protocol Clear TCP Clear connections The Cisco AS5350 also supports the most complete set of access protocols of any access server including PPP IPX Control Protocol IPX CP AppleTalk Control Protocol ATCP AppleTalk Remote Access ARA NetBIOS Frame Control Protocol N BFCP N etBIOS over TCP IP N etBEUI over PPP and protocol translation Cisco Systems Inc All contents are Copyright 2003 Cisco Systems Inc All rights reserved Important Notices and Privacy Statement Page 2 of 16 V 92 and V 44 Support V 92 and V 44 are the latest modem standards adopted by the industry The standards specify a set of features that allow modems to mimic many of the benefits of broadband including V 44 increas
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