Hotpoint RZA36G freezer
Contents
1. Hotpoint FREEZER MODELS RZA36G 1 RZA36P 1 INSTRUCTIONS FOR INSTALLATION amp USE GETTING STARTED To ensure that your freezer runs reliably and efficiently follow these steps STEP 1 Choose a location for your freezer away from any heat sources and allow adequate ventilation 30mm 11 4 inch gap above STEP 3 Level the freezer by adjusting the front feet This will stop rocking or vibration and keep the door aligned STEP 5 Plug in and switch on Allow the freezer to cool before placing food inside The high temperature light will stay on until the freezer has cooled down All food in the freezer should be covered STEP 2 STEP 6 Move the freezer into position using the sides of the cabinet Take care to avoid damaging the refrigerant circuit pipe work on the rear Before plugging in and switching on leave the freezer in its final location for at least 15 minutes to allow it to settle Your freezer is now working If after 24 hours your freezer is not operating as you want refer to the TROUBLESHOOTING section Read the rest of these instructions to get the best from your appliance and remember to fill in your guarantee registration Keep this Book in a safe place for quick reference JDNYNJLNIYW 3 SNINY3DD DNLLOOHSTIINOYL Qu sy dr m For Your Safety For your safety read the following advice The freezer cooling system cont2. at least 15 minutes to allow it to settle Fitting a Freezer under a Work Top To minimise running costs Hotpoint recommend fitting a vent to the rear of your worktop which is available from Hotpoint Genuine Parts amp Accessories Mail Order Hotline see KEY CONTACTS back page WARNING If there is less than 30mm clearance above the freezer a vent must be fitted to provide adequate ventilation above your freezer PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 4 Installation Electrical Supply WARNING This appliance must be earthed The freezer must be positioned so that the plug is accessible after installation Fuses Your appliance comes fitted with a plug and a 13A fuse If you need to replace the fuse only use those rated at 13A and ASTA approved to BS1362 Changing the Plug Cut off and dispose of the supplied plug if it does not fit your socket WARNING To avoid a shock hazard do not insert the discarded plug into a socket anywhere else IMPORTANT WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE FOLLOWING CODE Green Yellow Earth Blue Neutral Brown Live S If you change the plug the colour of wires in the mains lead may not correspond with the colour of the markings identifying terminals in the plug You should therefore wire it as shown above Changing the Mains Lead This freezer is fitted with a special mains lea
3. 49 Airways Industrial Estate Dublin 17 Recycling amp Disposal Information As part of Hotpoint s continued commitment to helping the environment Hotpoint reserves the right to use quality recycled components to keep down customer costs and minimise material wastage Please dispose of packaging and old appliances carefully Please see section Precautions and tips for details about disposal legislation To minimise the risk of injury to children remove the door plug and cut the mains cable off flush with the appliance Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket and the door cannot be locked shut 3 u w 5 Ye FE u5 no PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 17 20 195113368 00 03 2013
4. ains a small amount of gas which is environmentally friendly but flammable To avoid any risk Install the freezer following the installation instructions and ensure that ventilation openings are kept clear of obstruction Take care when installing or moving the freezer to avoid damaging the pipes on the rear If you suspect a leak do not switch on the freezer but open the windows and doors to ventilate the room Do not use any electrical devices inside the freezer for instance for defrosting Do not use any mechanical devices for defrosting other than any which may have been supplied with the freezer as they may cause damage Only use this freezer for storing domestic foodstuffs When installing your freezer Ensure that the mains cable is not trapped underneath or behind the freezer when you install or move it O Do not stack any other appliance on top of this freezer as they may damage the freezer or become unstable When using your freezer O Do not sit or stand on top of your freezer O Do not store poisonous flammable or dangerous substances in your freezer O Do not use aerosol sprays for defrosting or cleaning your freezer If you sell the freezer pass on this booklet to the new owner PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 2 Installation Location amp Air Circulation Locate your freezer away from sources of heat e g Cookers Radiator
5. ce Remove the storage drawers A defrost tube is stored in the floor of the freezer Insert the tube into the groove situated in the floor at the front of the freezer Place a container beneath the tube to collect the defrost water 4 As the frost begins to melt use the supplied plastic scraper to remove frost Never use sharp metal tools to remove frost as they may damage your freezer beyond repair 5 Sponge out excess defrost water which collects at the bottom of the freezer IN NOTE When defrosting is complete clean the interior thoroughly see CLEANING 8 MAINTENANCE section Replace storage drawers Replace mains plug and switch on Unwrap food and replace No W 23 Og zz zwu ME q lt PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 11 Cleaning Cleaning WARNING Switch off electrical supply and pull out mains plug before cleaning Interior 1 Remove food and wrap or cover to keep it frozen 2 Remove drawers from each compartment and wash in warm water and washing up liquid using a soft cloth dry thoroughly Note It is important to ensure that cleaned baskets are thoroughly dried before refitting to the freezer compartment 3 Wipe interior and fittings with a clean cloth wrung out in a solution of either one teaspoon of bicarbonate of soda to one pint of water or Milton sterilising fluid diluted according to the manufactu
6. ct failure or the failure has been caused by damage misuse or by incorrect installation charges will apply 8 E 8 lt n 3 E PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 15 Guarantee 12 Months Parts and Labour Guarantee Your appliance has the benefit of our manufacturer s guarantee which covers the cost of breakdown repairs for twelve months from the date of purchase This gives you the reassurance that if within that time your appliance is proven to be defective because of either workmanship or materials we will at our discretion either repair or replace the appliance at no cost to you This guarantee is subject to the following conditions The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions The appliance is used only on the electricity or gas supply printed on the rating plate The appliance has been used for normal domestic purposes only The appliance has not been altered serviced maintained dismantled or otherwise interfered with by any person not authorised by us Any repair work must be undertaken by us or our appointed agent Any parts removed during repair work or any appliance that is replaced become our property The appliance is used in the United Kingdom or Republic of Ireland The guarantee does not cover Damage resulting from transportati
7. d If you need to replace the mains lead due to damage one can be bought from Hotpoint Service see KEY CONTACTS back page It is strongly advised that this work is carried out by a qualified electrician directives Low Voltage Equipment 72 23 EEC amp 93 68 EEC C CE Marking certifies that this appliance conforms to the following EEC Electromagnetic Compatibility 89 336 EEC 92 31 EEC amp 93 68 EEC PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 5 CONTROLS Controls Controlling the Temperature of the Freezer Compartment The control wheel on the front of the worktop adjusts the internal freezer temperature Your food should be maintained at 18 C or colder for long term storage The setting of the control wheel will depend on the location of the freezer the room temperature and how often the door is opened The normal set point marked by a 3 and N on the dial is usually suitable If you need to adjust the temperature turn the control wheel Clockwise higher number Colder Anti clockwise lower number Warmer You can check the temperature of the freezer compartment by using a Fridge Freezer Thermometer available from Hotpoint Genuine Parts and Accessories Mail Order Hotline see KEY CONTACTS back page WARNING Do not use a mercury filled thermometer as breakage would cause a health hazard Your freezer must NOT be placed in a room whe
8. e does not run away from you when the bottom left the wheels touch the floor 9 Using a thin blunt instrument remove the hinge bush cap from the top left of the door and refit on an the top right IE 10 If applicable using a screwdriver remove the door door stop e Note You may require assistance to do this 11 Replace the top hinge onto the door slide the door onto the bottom hinge pin and support the door whilst screwing the top hinge into position Ensure that the top hinge bracket is positioned correctly 12 Adjust the front feet see Levelling SAFETY 8 INSTALLATION section y E gt GZ l q es stop from the bottom right of the door and refit on Note Let the appliance stand upright in it s final location for at least 15 minutes before plugging in and switching on the electricity supply 13 Troubleshooting IS THE FREEZER WORKING AS YOU reached the correct temperature WANT 3 Check door has been closed properly Have you read through the instruction book There has been a power failure If you still have a problem before WARNING Do not open the freezer calling our service organisation see if compartment door any of the tips below help If power failure lasts longer than the maximum conservation time 18 hrs The appliance will not work food should either be cooked and eaten 1 Check plug is firmly positioned in the with 24 hours or cooked and refrozen socket outl
9. erto The freezer is too cold Defrosting in the CLEANING amp A 1 Turn the control wheel to a lower MAINTENANCE section and defrost 8 number See CONTROLS section the appliance 2 The red warning light will not go out If there is still a problem contact 1 Has the appliance just been Hotpoint Service see KEY CONTACTS installed This is normal and the back cover light will go out when the correct temperature has been reached 2 Has the appliance just been loaded with a large quantity of food The light will go out once all the food has Troubleshooting OPERATING SOUNDS OF A FRIDGE FREEZER These are the normal types of sound that your freezer will make O The motor compressor makes a buzzing or humming sound when it is running This can be louder when it first switches on This sound will reduce over the first few months O Gases flowing through the pipes can produce gurgling bubbling roaring or humming noises O The temperature control can make a clicking noise when it turns the motor on and off O Expansion and contraction of parts inside the freezer can produce a cracking noise as they rapidly change temperature Don t forget should our advice fail to resolve the problem with your appliance please call us on 08448 224 224 to arrange an engineer visit Or visit www hotpointservice co uk Product failures are fully covered by your 12 months parts and labour guarantee However if we attend and there is no produ
10. et and the power supply is switched on The freezer door is difficult to open 2 Check power supply with another A well sealed freezer door can be difficult appliance to open This is partly due to the 3 Check fuse circuit breaker difference in temperature between the 4 Check the door is closed properly room and internal freezer compartment If you have just closed the freezer door it The appliance is making a lot of noise maybe particularly difficult to open again 1 Check that the rear pipe work is clear immediately Wait 5 minutes for the of the wall skirting board and other internal and external pressure to equalise obstacles and try again 2 Check that all four feet wheels are firmly in contact with the floor and Ice builds up rapidly inside the freezer level 1 Check that nothing is stopping the 3 See Operating Sounds overleaf door from closing properly 2 Check that foods and liquids are The freezer is too warm covered to avoid the build up of 1 Turn the control wheel to a higher moisture inside number See CONTROLS section 3 See Defrosting in the CLEANING amp 2 If the appliance is close to a heat MAINTENANCE section for advice source move it to another location 3 Check that there is enough The door will not close ventilation around the appliance 1 Check to see if the appliance has a 4 Check door has been closed properly build up of ice which is stopping the E door closing If this is the case ref
11. harge will be made Door Reversal WARNING Switch off electrical supply and pull out the mains plug Remove loose items fittings from inside the fridge and place food into insulated containers whilst carrying out this operation 1 Open the door as wide as possible Note You may require assistance to do this 2 Support the door and using a screwdriver remove the screw securing the top hinge 3 Carefully tilt the door to remove the hinge from the cabinet and lift the door off the bottom hinge 4 Remove the spacing washers from the bottom hinge Note You may require assistance to do this 5 Using the packaging from the appliance or a suitable substitute to support the back of the appliance Lay the appliance on it s back ensuring the pipework at the back is not damaged or bent Be careful that the appliance does not run away from you when the wheels touch the floor 6 Unscrew the foot plate and hinge bracket fitted to the bottom right hand side of the appliance Unscrew the foot and footplate fitted to the bottom left hand side of the appliance 7 Refit the hinge bracket and the footplate to the opposite sides of the appliance Screw in the feet until there is approximately 35mm projecting from the bottom front edge of the appliance 8 Lift the appliance onto it s feet You may require assistance to do this Lift the appliance from the rear of the tabletop and stand it on it s feet and wheels Be careful that the applianc
12. llow food packaging best before use by instructions or your suppliers advice on a suitable maximum storage time Keep foods tightly covered to retain moisture and prevent flavour odour transference Plastic bags aluminium foil plastic stretch wrap and containers with lids are ideal Select chilled and frozen food last when shopping transport in a cool bag and place in freezer as soon as possible after arriving home Avoid opening the door unnecessarily or for longer than needed Allow hot or warm food to cool down in covered containers before placing in freezer as placing hot food inside reduces efficiency Prepare fresh foods for freezing in small quantities to ensure that the food freezes quickly and so that its quality does not deteriorate Ensure that packets containers of food are dry before freezing otherwise they may freeze together 00 Useful Advice Storing Food in a Freezer O Freeze and store either fresh food or long term commercially frozen foods O Generally speaking long term storage means up to 3 months but this can vary so always follow your supplier s recommendations otherwise refer to the pictorial guide on the door liner see below Place frozen food in the freezer compartment as soon as possible after buying it Liquid filled bottles or sealed fizzy drinks must not be stored in freezer as they may burst Lollipops and water ices should not be given to children directly from the freezer the low te
13. lve the technical problem we will replace your machine or if you prefer give you your money back Qu Se ir m PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 16 195113368 00 03 2013 After Sales Service No one is better placed to care for your Hotpoint appliance during the course of its working life than us the manufacturer Essential Contact Information Hotpoint Service We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1000 fully qualified engineers on call to ensure you receive fast reliable local service UK 08448 24 24 24 Republic of Ireland 0818 313 413 www hotpointservice co uk Please note Our advisors will require the following information Serial number Parts and Accessories We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life UK 08448 225 225 Republic of Ireland 0818 313 413 www hotpointservice co uk Appliance Registration We want to give you additional benefits of Hotpoint ownership To activate your free 5 year parts guarantee you must register your appliance with us UK 08448 24 24 24 Republic of Ireland 01 230 0800 www hotpointservice co uk Indesit Company UK Ltd Morley Way Peterborough PE2 9JB Indesit Company Unit
14. mperature may cause freezer burns Store ice cream towards the top front of the freezer and remove from freezer 15 30 minutes before serving Ensure food is labelled and dated before placing in freezer Do not allow fresh food to come into contact with food already frozen the frozen food could start to defrost Once thawed food should be cooked and eaten within 24 hours or cooked and refrozen Fully defrost your freezer when the ice is between 3 5mm thick 4 inch see CLEANING amp MAINTENANCE section Note A thick layer of ice will increase the running costs of your freezer PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 9 Useful Advice Advice on Using Freezer Drawers This freezer can be used with or without the drawers However the bottom drawer needs to remain in position at all times to maintain the correct storage temperature It is generally more convenient to use the drawers but if a lot of food is to be stored the drawers can be taken out and food placed directly onto the grids Ensure that packets containers of food are thoroughly dry before placing onto the grids The storage drawers can be easily removed Pull the drawer towards you until it reaches it s stop position Hold securely on both sides lift the front of the drawer to release and remove For cleaning advice see CLEANING amp MAINTENANCE section When using the frozen food storage drawe
15. on improper use neglect or interference or as a result of improper installation Replacement of any consumable item or accessory These include but are not limited to plugs cables batteries light bulbs fluorescent tubes and starters covers and filters Replacement of any removable parts made of glass or plastic THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON DOMESTIC PREMISES 5 Year Parts Guarantee Hotpoint also offers you a free 5 year parts guarantee This additional guarantee is conditional on you registering your appliance with us and the parts being fitted by one of our authorised engineers There will be a charge for our engineer s time To activate the extra parts warranty on your appliance simply call our registration line on 08448 24 24 24 ROI 01 230 0233 Extended Guarantees We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills for the life of your policy To find the ideal plan for you please call our advice line on O 8448 226 226 ROI 01 230 0233 Helpdesk Service We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical difficulties within the first 90 days of ownership Simply call our Hotpoint Service Hotline on 08448 224 224 ROI 01 230 0233 for telephone assistance or where necessary to arrange for an engineer to call If we cannot reso
16. re the temperature goes below 2 C or above 38 C for prolonged periods as the internal freezer temperature will not be maintained PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 6 Controls Indicator Lights Green Mains Light The green mains light will stay on as long as the electricity supply is not interrupted Red High Temperature Warning Light The red temperature warning light will come on when the freezer is first switched on or when the temperature inside the compartment rises above the correct storage temperature Check the TROUBLESHOOTING section before calling for advice The red light may come on for a short period when opening the freezer door to load or unload food in this case storage times will not be affected a e zZ p e a PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 7 Useful Advice Note The Rating Plate which lists the appliance Model Number and Serial Number can be found near the bottom of the left hand internal wall a u m pLi c 3 lt NA m Frozen food storage capacity 33kg Maximum freezing capacity in 24 hours 15kg Maximum conservation time from failure 18 hours Making the best use of your Freezer Note Always use the handle provided to open the freezer door To ensure that your freezer operates as efficiently as possible Fo
17. rer s instructions 4 Dry interior thoroughly with a clean cloth before replacing fittings and food Exterior Use a clean soft cloth wrung out in warm water and washing up liquid to wipe the exterior surface dry thoroughly WARNING Do not use abrasive powder household cleaner bleach or wax polish to clean your freezer they leave a smell in the freezer and can damage the exterior Use a soft brush or vacuum cleaner to remove dust from underneath the freezer and from the compressor and condenser situated at the back of the freezer WARNING Do not damage the pipework E zZ m 2 gt zZ A m 3 SNINY3DD Door Seal Use warm water and a clean soft cloth to wipe along and in between the creases of the door seal dry thoroughly Take care not to damage the seal and avoid using sharp objects WARNING Do not use detergent it will damage the seal Going Away If you are going away and don t want to use your freezer switch off electricity supply and pull out the mains plug Remove food and follow the defrosting and cleaning instructions above Note Leave the door ajar to prevent an accumulation of odours PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 12 Maintenance You will need a selection of small hand tools screwdrivers spanners etc to carry out this procedure Our Service Department can arrange for an Engineer to do the conversion for you but a c
18. rs ensure that they are pushed fully back before closing the door Food can be separated into different storage drawers for easy identification When lifting or removing the large deep drawer it is important to hold the side handles and not the front handle WARNING The freezer drawers can become heavy when fully loaded with food Care must be taken if attempting to lift or carry a full freezer drawer It is recommended to remove the required food rather than the whole freezer drawer a u m pLi Im 3 lt NA m Note It is important not to touch or move any of the freezer drawers parts with wet hands as it may cause freezer burn or discomfort Ice Tray When making ice use the tray provided Take care not to overfill with water Uncovered food should not be placed near the ice tray as it can affect the flavour of the ice Note Empty wash and refill the ice tray periodically to ensure freshness PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24 10 Defrosting Defrosting Regular use of your appliance causes ice to gradually build up on internal surfaces increasing the running costs of your appliance When the ice is between 3 5mm 4 inch Hotpoint recommend fully defrosting your freezer Fully defrosting your freezer WARNING Switch off the electricity supply and pull out the mains plug Remove frozen food wrap or cover and store in a cool pla
19. s Direct Sunlight as extreme temperature will affect its performance Allow a minimum 30mm 11 4 inch between the top of the freezer and the underside of the worktop 30mm 11 4 inch Providing you follow the recommended ventilation requirements you will Prolong the life of the freezer Minimise the running costs Minimum space required to open door Minimise operating sounds caused by vibration Minimise the risk of condensation on the outside of the freezer The freezer needs a space of 600mm 24 inches in front to allow the door to open When positioning the freezer next to a unit a gap of 30mm 1 inch can be left at the hinge side of the door to allow the easy removal of furniture If preferred the freezer can be positioned so that a gap is not left This will restrict how far the door can be opened but the furniture can still be removed see diagram below The door hinge side can be changed to make it easier to open see Door Reversal in the CLEANING amp MAINTENANCE section TOP VIEW 30mm or more TOP VIEW less than 30mm Installation Levelling Level the freezer when it is in its final location by adjusting the front feet until firm contact is made with the floor This will stop rocking or vibration and keep the door aligned which helps the freezer run reliably and efficiently Before plugging in and switching on leave the freezer standing in its final location for
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