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Canon imagePROGRAF iPF770

Contents

1. D Paper Menu The Paper Menu is not displayed during printing First Level Second Level Third Level Fourth Level Fifth Level H Load Paper resi Roll Paper Cut Sheet i Eject Paper i Chg Paper Type 1 Roll Paper Je The paper type is displayed here 1 l i Cut Sheet The paper type is displayed here 1 x Chg Paper Size lr Sheet Size J rA The size of paper is displayed here 2 CustomPaperSize Set the length and width Roll Length 3 Set the length Roll Width 4 J Set the width ManageRemainRoll _ Off On t Paper Details The papertypeis Head Height Automatic Highest High Standard Low displayed here 1 j Lowest Super Low Skew Check Lv High Accuracy Standard Loose Off j Cutting Mode 6 j Automatic Eject Manual Cut Speed Fast Standard Slow t Trim Edge First Automatic Off On Preset Len On Input Length Manual P CutDustReduc Off On VacuumStrngth Automatic Strongest Strong Standard _ i Weak Weakest Scan Wait Time Dry time Off 1 sec 3 sec 5 sec 7 sec 9 i sec J i Area 5 ye He area Lead E ing edge T Roll
2. Basic Guide Seg Jejuug ueaJos ejds q pue suonejedQo sed JOU syed jejuud 54 iPF770 Series Printer parts iiopzcoven lnmsideleeeme UU EUM T rac 56 RollKeoverdside me tet LUTTE 57 Cartago cete e T E UU UL MUT 58 Iaeitianie e even lhnside bom ESTIS IEEE 58 Front Roll Cover Open this cover to load rolls See Roll Cover Inside Paper Feed Slot When loading paper insert it here Roll Ledge When loading rolls rest the Roll Holder here before loading it in the Roll Holder Slot Release Lever When releasing the Paper Retainer push this lever back Control Panel Use this panel to operate the printer and check the printer status See Control Panel Ink Tank Cover Open this cover to replace an Ink Tank See Ink Tank Cover Inside Paper Alignment Line An orange line for alignment of paper Maintenance Cartridge Cover Open this cover to replace the Maintenance Cartridge Maintenance Cartridge Absorbs ink used for maintenance purposes such as head cleaning Replace the cartridge when it is full Cutter Unit A round bladed cutter for automatic roll cutting Cutter Rail The Cutter Unit passes over this rail to cut paper Basic Guide iPF770 Series Side Output Tray All printed documents are ejected from this slot m Ejection Guide Supports output paper n Top Cover Open this cover to install the Printhead and remove any jammed paper from insid
3. There may be ink around the ink supply section of ink tanks you removed Handle ink tanks carefully during re placement The ink may stain clothing Important Do not install used ink tanks in another model of printer This will prevent correct ink level detection which may damage the printer or cause other problems We recommend using up an Ink Tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality Confirm the message When the ink level becomes low a message is displayed on the Display Screen According to the message replace the ink tank or prepare a new ink tank See When to Replace Ink Tanks Printing Printing OK Ink Menu OK Ink Menu left Prepare to replace the ink If a message requests you to replace an Ink Tank press the OK button In this case you can skip the step Access the menu for ink tank replacement Follow the instructions in Remove the ink tanks O Do not remove an Ink Tank during initialization immediately after turning on the printer or during printhead clean ing Ink may leak out Important Basic Guide iPF770 Series Replacing Ink Tanks Ink Tank replacement is possible even during printing when print jobs
4. l Not much ink is left Cause Corrective Action Not much ink is left Prepare a new Ink Tank We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large format or high quantity jobs No ink tank loaded Cause Corrective Action There is no Ink Tank of the indicated color in the printer Load the Ink Tank See Replacing Ink Tanks Check if ink tank is set and its color and direction Cause Corrective Action There is no Ink Tank of the indicated color in the printer Load the Ink Tank See Replacing Ink Tanks There is a problem with the Ink Tank Replace it with a new Ink Tank See Replacing Ink Tanks The following ink tanks cannot be recognized Cause Corrective Action An Ink Tank that is incompatible with the printer is loaded Load an Ink Tank that is compatible with the printer See Replacing Ink Tanks l Do not pull out ink tank Cause Corrective Action The Ink Tank was removed using an Install the Ink Tank that was removed incorrect procedure The buzzer stops sounding Next replace the Ink Tank using the procedure on the Display Screen in the Control Panel oDessoe N 10413 xui 8uipueBai sabessoyy 121 Basic Guide Cannot adjust paper feed iPF770 Series Messages regarding printing or adjustment eannobadjustsprintlieddem crc 123 ISonderniessiprnimimncimeb ess cw 118 Ganmotadjustpdperiteodieee a E A t t
5. Basic Guide iPF770 Series To view the User s Guide or Paper Reference Guide A Click Utility 6 Click Open Printer Utility 7 Click Support Driver Supply Levels Utility Name Location Queue Name Canon iPFxxxx Driver Version X XX Ges OE General Driver Supply Levels Open Printer Utility Gne R e090 Canon iPFxxxx I Printer Ready L Ready gt oF D Replace Paper Document User Status Size Page C Basic Guide 99eJoJd Jejuud Siu JO s enue N RIII JOU SIU 10 SIgnURIN 10 About This User Manual iPF770 Series 8 Click the User Manual button Canon iPFxxxx Driver Utility BTE E3 l Support Information P Accesses the Canon support webpage where you can find the latest information on the printer and consumables check for driver updates and browse other information User Manual Connects to the Internet and displays the printer user s manual O To display User s Guide click User s Guide gau TIONI Alternately to display Paper Reference Guide click Canon WA imasePRocrar Paper Reference Guide Paper Reference Guide loo About This User Manual Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric tions or precautions in use Warning Indicates warning items for which operating error poses a risk of death
6. Software Installation Installing the Printer Driver Windows Installing the Software The basic instructions for installing the software are as follows For detailed instructions see the Setup Guide Supported connection methods The printer driver works over USB or network TCP IP connections The driver installation procedure varies depending on the type of connection Follow these steps to install the software Installing the Software Windows When setting up a USB connection connect the USB cable during printer driver installation following the instruc tions displayed mpe you accidentally connect the USB cable first the printer driver may not be installed correctly e When the printer is connected to a network via TCP IP the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address 1 Turn me computer on When setting up a TCP IP network connection after making sure the printer is on connect the LAN cable to the Ethernet port on the left side of the printer and to your network hub port 2 Insert the provided User Software CD ROM for the appropriate operating system in the CD ROM drive EID EET CSS LLELE E y 3 Follow the instructions displayed to complete instal lation Canon imagePROGRAF Setup Menu Version 5 20 ler to the printer Installs the printer driver and if ings so the printer can be used on
7. printing or printing on small paper See Cleaning Inside the Top Cover The Platen has become soiled because you Set Width Detection to On in the Control Panel menu and then open the Top have set Width Detection to Off in the Control Cover and clean the Platen Panel menu The Paper Retainer is soiled See Cleaning Inside the Top Cover Open the Top Cover and clean the Platen After this manually advance the roll onto the Platen before printing See Cleaning Inside the Top Cover See Feeding Roll Paper Manually Clean the Paper Retainer See Cleaning Inside the Top Cover BordlessOversize is set to Standard in the Set BordlessOversize to Little in the Control Panel menu Control Panel menu See Menu Settings Printed colors are inaccurate Cause Corrective Action Color adjustment has not been activated inthe In the Advanced Settings of the printer driver access Color Settings in Color Advanced Settings of the printer driver Mode to adjust colors See Main Sheet Windows See Main Pane Mac OS Colors have not been adjusted on the computer Refer to the computer and monitor documentation to adjust the colors or monitor Basic Guide Bunoouse qnoau Kyupenb Gunuud eui uy sue goud 97 Burjoouse qno Kyupenb Gunuud eui uj sue goud 98 Banding in different colors occurs iPF770 Series Cause Corrective Action Colors have not been adju
8. Assemble the stand the Stand A The Stand must be assembled by at least two people on a flat surface Attempting assembly by yourself poses a risk of injury or bending the Stand Caution When assembling the Stand lock all four of the casters Attempting to move the stand when the casters are not locked poses a risk of injury or damage to the location site e Before moving the assembled stand lift the sup port rod to the position shown a and unlock all four casters Moving the stand with the support rod lowered or the casters locked may cause in jury or damage the area of installation or basket cloth The Stand that can be used with this printer is Printer Stand ST 34 and Printer Stand ST 33 Note The Stand is described in the illustration of Printer Stand ST 34 Note that the illustrations may look differ ent from the appearance of your printer in some cases Basic Guide iPF770 Series Reinstalling the Printer Install the printer J Mount he printer on the assembled Stand and tighten the screws firmly Moving the printer requires at least three people Be careful to avoid back strain and other injuries Caution e When moving the printer firmly grasp the Carry ing Handles The printer may be unsteady if you hold it at other positions which poses a risk of in jury from dropping the printer When placing the printer on the Stand lock all four of the casters of the Stand Att
9. 60 min 210 min Setup er 10 j Shut Down Off 5 min 10 min 30 min 1 hour 4 hours 8 hours 12 hours Timer PB Buzzer Off On P Contrast 4 3 2 1 0 1 2 3 4 Adj MDate amp Date J Time Time 7 yyyy mm d hh mm i d 6 7 j Date For L yyyy mm dd dd mm yyyy mm dd yyyy mat 7 tl Language English HAS Francais Italiano Deutsch Espa ol Portugu s Pycckuii PX SKS DL BESO j Time e 0 London GMT 1 Paris Rome 2 Athens Cairo 3 Moscow 4 Eerevan Baku 5 Is i Zone 7 lamabad 6 Dacca 7 Bangkok 8 Hong Kong 9 Tokyo Seoul 10 Canberra 11 NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10 Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST i 4 Santiago 3 Buenos Aires 2 1 Cape Verde ifLength J meter feet inch Unit j Detect Mis t Pause Warning None match D Paper Size Roll Selec eH ISO A3 297mm 300mm Roll Basis tion 1 i Roll Selec 10in 254mm JIS B4 257mm i tion 2 Keep Pa Off On i per Size TrimEdge Automatic Off On Reload P Rep P hea Off On d Print j Nozzle Frequency Standard 1 page 10 pages Off Check Warning Of On FUSE On Off USB 7 Use Ether On Off net 7 Basic Guide iPF770 Series Menu Struct
10. Ayjend 1uug 4eneg 10 sjueugsn py peeujuug eui Gunsn py 78 Automatic Adjustment to Straighten Lines and Colors iPF770 Series Adjustments for Better Print Quality Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment execute Head Posi Adj to adjust the Printhead alignment There are two modes for automatic Printhead adjustment Auto Standard and Auto Advanced Auto Standard will fix most slight image distortion or color misalignment but if not try Auto Advanced Use Auto Standard or Auto Advanced to have the printer print and read a test pattern for automatic adjustment of the Printhead This function is not available with Tracing Paper Translucent Matte Film or Clear Film Important If adjustment is not possible as expected using special media try another type of paper or try Manual adjust ment See Manual Adjustment to Straighten Lines and Colors e Because the results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing Note e Use Auto Standard if you have switched to another type of paper or if you want the boundaries between colors to appear as clear as possible e Use Auto Advanced to fine tune the space between nozzles or colors if you have switched the printhead or if clearer printing is required We recommend Auto Adv
11. Never place a heavy object on the power cable Damaged sections of the power cable could cause a short circuit and may cause a fire or electrical shock Never connect the power cable to a power strip or any power source shared by other electrical devices This could cause a fire or electrical shock Never knot the power cable or wrap it around itself This could cause a fire or electrical shock Periodically disconnect the power cable and use a dry cloth to wipe away dust that has collected on the plug and the area around the power outlet Leaving the power cable plugged in and not cleaned for a long period especial ly in an area subject to dust oil and humidity could cause the insulation material to deteriorate and lead to a fire Basic Guide iPF770 Series Safety Precautions A Always grip the plug to remove the power cable from the power outlet Pulling on the power cable could damage the cable and lead to a fire or electrical shock Caution Never use an extension cord This could cause a fire or electrical shock Never use any power source other than 100 120 220 240 V AC This could cause a fire or electrical shock The printer operating conditions are described below Use the printer under the following conditions Power supply voltage 100 120 220 240 V AC Power supply frequency 50 60 Hz In an Emergency A e If the printer emits smoke or strange odors continuing to use the printer may cause a fire
12. e By default nozzles are checked at fixed intervals Configure the settings on the Control Panel menu in Nozzle Check Note See Menu Settings Perform cleaning as follows 1 On the Tab Selection screen of the Control Panel press or K to select the Settings Adj tab 2 Ready OK Setting Adj Menu Maint C Remain 8096 Tot Print Area m2 678 0 e If the Tab Selection screen is not displayed press the Menu button Note D Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Head Cleaning and then press the OK button S Press A or Y to select Head Cleaning A or Head Cleaning B and then press the OK button Head cleaning is now executed 6 Printa test pattern to check the nozzles and determine whether cleaning has cleared the nozzles See Checking for Nozzle Clogging Basic Guide iPF770 Series Control Panel Printer Parts Operations and Display Screen Control Rane IiE AA rcv t E E etr REGE D A TI E FUSE UT D DAMES Metu Operations cce me n ER RN MERO S Menu tStr ct res eee REORUM a Display Screen Shows printer menus as well as the printer status and messages b Data Lamp green Flashing During printing the Data lamp flashes when the printer is receiving or processing print jobs Otherwise this lamp flashes when the print job is paused or the printer is updating t
13. keeping it level Pause Pause i 4 Basic Guide eoueuejure v pue sejqeuinsuo oBpuye2 eoueuejurelN BS eoueuejure v pue sejqeunsuoj eBpuueg eoueuejurel 36 Replacing the Maintenance Cartridge iPF770 Series Access the menu for Maintenance Cartridge replacement 1 Onthe Tab Selection screen of the Control Panel press or K to select the Settings Adj tab LC Ready OK Setting Adj Menu H Maint cart The level is low G e If the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Repl maint cart and then press the OK button A message on the Display Screen advises you to open the Maintenance Cartridge Cover Replace the Maintenance Cartridge Open the box remove the plastic bag and packaging material and take out the Maintenance Cartridge Important e Never touch the metal contacts a This may dam age the Maintenance Cartridge L ES ee So a SZ Basic Guide iPF770 Series Replacing the Maintenance Cartridge 2 Atthis point open the Maintenance Cartridge Cover 3 Hold the used Maintenance Cartridge by the grip a with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bottom keeping it leve
14. press or K to select the Settings Adj tab 2 Ready OK Setting Adj Menu Maint C Remain 8096 Tot Print Area m2 678 0 G e If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed Basic Guide Kypeno lUud Ja 9g 10 s usWsNipy junowe pag y Gunsn py 81 Aypeni 1uug 4eneg 10 sjueugsn py junowe pee eui 8unsn py 82 Adjusting Line Length iPF770 Series 4 Press A or Y to select Adjust Printer and then press the OK button S press A or Y to select Feed Priority and then press the OK button 6 Press A or Y to select Adjust Length and then press the OK button 7 Press A or Y to select AdjustmentPrint or Change Settings and then press the OK button When you select AdjustmentPrint a test pattern is printed for you to measure the scale and calculate the discrepancy The scale bar prints Millimeter in 50 mm increments and Inch in 1 mE inch increments Millimeter G A test pattern is printed in black when you choose A High or in magenta if you choose B Standard Draft Note To cancel printing the test pattern for adjustment hold down the Stop button When Stop printing is displayed press A or V to select Yes and then press the OK button amp Press A or Y to enter the amount of discrepancy and then press the OK button If the scale is shorter than the actual size use a positive se
15. Cause Corrective Action AdjustFaintLines is On in the Con Setting AdjustFaintLines to Off in the Control Panel menu may help produce the expected trol Panel menu results However lines in some colors may appear broken 105 sule qoid Z 19 dH Basic Guide Burjoouse qno suie qoJd z 19 dH 106 HP GL 2 jobs are printed 6 mm larger than specified iPF770 Series HP GL 2 jobs are printed 6 mm larger than specified Cause Corrective Action The page size of the HP GL 2 print job as created in the source appli In the Control Panel menu set PageSizeProcess1 to On cation is incorrect See Menu Settings HP GL 2 jobs are printed at maximum size even if a standard size is specified Cause Corrective Action The page size of the HP GL 2 print job as created In the Control Panel menu set PageSizeProcess2 or Conserve Paper to On in the source application is incorrect The layout will be changed to the optimal layout See Menu Settings l HP GL 2 printing takes a long time Cause Corrective Action Large print jobs with a lot of data take longer to print Please wait a while until printing is finished A job was printed when Input Resolution in the Con In the Control Panel menu set Input Resolution to 300dpi and print trol Panel menu was set to 600dpi again See Menu Settings Replotting with HP GL 2 jobs is not possible Cause Corrective Action The data was lost because of replot Da
16. Cause Corrective Action A print job for printing on See Removing the Roll from the Printer sheets was sent when a roll See Loading and Printing on Sheets is loaded Press A or to select Stop Printing and then press the OK button to stop printing Paper jam Cause Corrective Action A paper jam oc For roll paper cut the paper on the upper side of the Paper Feed Slot curred in the printer during 1 Push the Release Lever back and remove the jammed paper printing See Clearing Jammed Roll Paper See Clearing a Jammed Sheet 2 Load the paper See Loading Rolls in the Printer See Loading Sheets in the Printer 3 Pull the Release Lever forward 4 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Paper is crooked Cause Corrective Action Paper loaded crooked was detected when the paper was advanced Follow these steps to reload the roll 1 Push the Release Lever back 2 Adjust the right edge of the roll to make it parallel to the orange Paper Alignment Line 3 Pull the Release Lever forward See Loading Rolls in the Printer If this error recurs after you reload the roll remove the Roll Holder from the printer push the roll firmly in until it touches the Roll Holder flange and reload the Roll Holder in the print er See Attaching
17. DryingTime J Off 30 sec 1 min 3 min 5 min 10 min i 30 min 60 min T NearEnd RollMrgn 3mm 20mm NearEnd Sht Mrgn _ 3mm 20mm BordlessOversize T Standard Little Width Detection Off On J Return Defaults Basic Guide iPF770 Series Menu Structure First Level Second Level i Paper Details l Keep Paper Type keel Of On 1 For information on the types of paper the printer supports refer to the Paper Reference Guide See Displaying the Paper Third Level Fourth Level Fifth Level Reference Guide Types of paper in the printer driver and related software as well as on the Control Panel are updated when you install the printer driver from the User Software CD ROM or if you update paper information with the Media Configuration Tool See Updating paper information 2 For information on the sizes of paper the printer supports see Paper Sizes 3 Available only if ManageRemainRoll is On 4 Available only if Width Detection is Off 5 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 6 see Specifying the Cutting Method for Rolls Ink Menu First Level Rep Ink Tank 1 Head Cleaning A Job Menu First Level Second Level Choose from informa tion about the latest three print jobs T Job Log 1 L P
18. Lever 5 Locks the Printhead Fixer Cover d Printhead Fixer Cover Holds the Printhead in place Ink Tank Cover Inside Left Side Right Side a_ Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it Lift and press down the lever when replacing an Ink Tank 58 b Ink Color Label Load an Ink Tank that matches the color and name on this label Basic Guide iPF770 Series Ink Tank Cover Inside c Ink Lamp Red Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened On The Ink Tank is installed correctly Off No Ink Tank is installed or the ink level detection function has been released Flashing Slowly Not much ink is left Flashing Rapidly There is no ink left d Ink Tank Cartridges of ink in various colors Basic Guide Seg Jejuug syed Jejuugd 59 uojeoojeH Jejuug Jejuug eui JejsueJ oj Buuedeud 60 Preparing to Transfer the Printer iPF770 Series Printer Relocation Preparing to Transfer the Printer i2rearimeitesiramstenitcestsfifn tone 60 Reinstallingthe Printers e reete M e MR N cL Ee M M TA T ENTE 63 Preparing to Transfer the Printer To protect the internal parts in transit always follow these steps before transferring the printer to a new location Refer to the Setup Guide for details on packing the printer and installing it after transfer O e Avoid tilting the printer excessively in transit This may
19. Mainte NEN nance Cartridge The Maintenance Cartridge may become damaged mportan Close the Maintenance Cartridge Cover e f you did not perform the operation in Access the menu for Maintenance Cartridge replacement this is the end of the procedure and you do not need to press the OK key in the next step amp Dress the OK button Load Feed Cut v Z Menu I Back oy e Stop viga z o 9 Basic Guide iPF770 Series Cleaning Inside the Top Cover Cleaning the Printer CleaningilhsidextheWopGoVelem eee ue IEEE ES 39 Cleaningithe ebile ssec eI E UU ES 41 Cleaning Inside the Top Cover Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems Also clean inside the Top Cover in the following situations to ensure optimal operation e f the printed surface or the underside of paper is dirty after printing e After you have used up a roll After borderless printing After printing on small paper After printing on paper that generates a lot of cutting debris f you have replaced the roll After printing on paper that generates a lot of paper dust After printing on adhesive paper C e If the Platen inside the Top Cover becomes dirty it may soil the underside of paper We recommend cleaning the Platen after borderless printing or printing on small paper Important e If the Ejection Guide
20. Paper iPF770 Series Rotate Page 90 degrees Converse Paper You can conserve roll paper by specifying particular settings as suitable for your original When you print an original that is in portrait orienta tion the original is rotated 90 degrees before printing if it fits within the roll width This enables you to con serve paper e f the page would exceed the roll paper width after rotation you can use this function with Scale to fit Roll Paper Width to print rotated pages Configuring Settings in Windows 1 Access the Page Setup sheet 2 Select the Rotate Page 90 degrees Conserve Paper check box Configuring Settings in Mac OS 1 Access the Page Setup pane 2 Select the Rotate Page 90 degrees check box Canon iPPoox Printing Preferences Main Page Setup Layout Favortes Unity Support El Page Sze ISO A4 lt T Borderless Printing Enlarged Reduced Printing B Match Page Size Orientation a Portrait Ae Landscape a Paper Source Roll Paper z Roll Paper Width 36n Roll 914 4mm Size Options Defauts ok cw re jJ Page Setup t Paper Source Roll Paper 24 in 609 6mm Roll Width Enlarged Reduced Printing Fit Roll Paper Width Scaling 100 5 600 Borderless Printing B Print Centered R C _ No Spaces at Top or Bottom tg M Rotate Page 90 degrees 3 Ly
21. Platen tion To prevent paper from rising paper is held against the Platen by suction from Vacuum holes under it There is a sound when a different size of paper is used and when the Carriage goes from side to side When paper of a different size is used a valve is automatically activated to switch the area for paper suction which may make a sound This mechanism prevents suction from Vacuum holes where there is no paper In addition ink is ejected in sync with the movement of the Carriage back and forth to ensure optimal ink flow At this time the valve automatically switches the area for paper suction which may make a sound Roll paper makes a fluttering sound during printing There may be a fluttering sound when large paper is advanced f you suddenly hear the tone for cleaning operations At regular intervals for printer maintenance cleaning operations will begin automatically even if the printer is in Sleep mode f you suddenly hear the tone for ink agitation At regular intervals to ensure optimal printing quality the ink is agitated automatically even if the printer is in Sleep mode The ink is also agitated automatically under the following conditions Note that other operations are not possi ble while Agitating is displayed on the control panel After the printer is turned on In other cases contact your Canon dealer Messages advising to check the maintenance cartridge are not cleared Cause Corrective Ac
22. _ Free Layout Print Cancel Basic Guide iPF770 Series Borderless Printing Borderless Printing In regular printing a margin required by the printer is added around the original With borderless printing you can print documents without the margin so that the printed image covers the entire surface of the pa per Borderless printing is only available with rolls Configuring Settings in Windows 1 Access the Page Setup sheet 2 Select the Borderless Printing check box to dis play the Information dialog box 3 Click the width of the loaded roll in the Roll Paper Width list 4 Click OK to close the Information dialog box 5 Select Fit Paper Size Scale to fit Roll Paper Width or Print Image with Actual Size Configuring Settings in Mac OS 1 Access the Page Setup pane 2 Click the width of the loaded roll in the Roll Width list 3 Select the Enlarged Reduced Printing check box 4 Select the Borderless Printing check box os Canon iPFooo Printing Preferences Main Page Setup Layout Favortes Utity Suppor B Page Sze ISO A4 lt Borderless Printing Borderless Printing Method Fit Paper Size Scale to fit Roll Paper Width gt Print Image with Actual Size e Auto Orientation AJ Por LA Landscape cm LL Rage Page 90 degrees Conserve Paper Paper Source Roll Paper Rol Paper We Roll Paper
23. are being canceled or when paper is being advanced Note Access the menu for Ink Tank replacement 1 Onthe Tab Selection screen of the Control Panel press or K to select the Ink tab 6 Ready OK Ink Menu G e If the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Ink Menu is displayed 3 Press A or Y to select Rep Ink Tank and then press the OK button A message on the Display Screen requests you to open the Ink Tank Cover Remove the Ink Tank 1 Openthe Ink Tank Cover and check the ink lamps Ink lamps flash when there is little ink left 2 Press the tip of the Ink Tank Lock Lever of the color for replacement horizontally and pull the Ink Tank Lock Lever up to open it Basic Guide eoueuejure v pue sejqeuinsuo syue yu 25 Replacing Ink Tanks iPF770 Series 3 Hold the Ink Tank by the grips and remove it Press the OK button Do not turn off the printer while the Ink Tank is removed It may cause the interior of the Ink Tank Cover to become soiled Important e If there is still ink in the Ink Tank you removed store it with the ink holes a facing up Otherwise ink may leak and a eoueuejure v pue sejqeunsuo cause stains Put the Ink Tank in a plastic bag and seal it syue xul G Dispose of used ink tanks according to local regulations Note Installing Ink Tanks 1 Before opening the pouch gent
24. are loaded Cause Corrective Action You have attempted to print on a roll Press A or Y and select Stop Printing or press the Stop button to stop printing but no roll is loaded Roll printing is selected but sheets are loaded Cause Corrective Action A print job for rolls was received whena Follow these steps to load and print on a roll sheet is loaded 1 Press A or Y to select Eject Cut Sheet press the OK button and remove the sheet See Removing Sheets 2 Load a new roll See Loading Rolls in the Printer The printer now starts printing the print job Press A or V to select Stop Printing and then press the OK button The roll is empty Cause Corrective Action The roll is empty Follow these steps to replace the used roll with a new roll of the same type and size 1 Press the Release Lever back and remove the roll See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Load the new roll See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer 3 If no barcode was printed on the roll specify the type of paper See Changing the Type of Paper 4 When you have selected ManageRemainRoll On in the control panel menu and a barcode is not printed on the roll also specify the paper length See Specifying the Paper Length 5 If Not finished printing Finish printing remaining jobs is shown on the Display Screen pres
25. e Using rolls with a 3 inch paper core Holder Stopper Left Side Roll Holder Right Side Align the tips a of the 3 Inch Paper Core Attachment L Align the tips a of 3 Inch Paper Core Attachment R with with the holes b of the Holder Stopper and insert it firmly the holes b of the Roll Holder and insert it firmly Basic Guide Jodeg Buljpuey SO Buljpuey 13 Loading Rolls in the Printer iPF770 Series 3 With the edge of the roll paper facing forward as shown insert the Roll Holder from the right of the roll Insert it firmly until the roll touches the flange a of the Roll Holder leaving no gap I 5 2 E y E 2 I DO e 2 Q 3 o 4 Insert the Holder Stopper from the left in the Roll Holder as shown Holding it at the position shown b push it firmly in until the flange a of the Holder Stop per touches the roll Lock the Holder Stopper lever c by pushing it down toward the shaft side Loading Rolls in the Printer Follow these steps to load rolls in the printer G Before loading rolls make sure the printer is clean inside the Top Cover and around the Ejection Guide If these hs areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover ote Dress the Load button 14 Basic Guide iPF770 Series Loading Rolls in the Printer 2 Press A or Y to select Load Roll Paper and then press the OK button e f any pap
26. firmly into the Car riage ensuring that the nozzles and metal contacts do not touch the carriage Q Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place 10 Push the Printhead Fixer Lever toward the back of the printer until it clicks 11 Close the Top Cover Ink now fills the system While ink is being filled definitely do not remove the Ink Tank or Maintenance Cartridge Ink may leak Important Basic Guide SsoueUslUle pue Se qewnsuoD speeujuug 33 eoueuejure v pue sejqeuinsuoo Speeujuud 34 Replacing the Printhead iPF770 Series e After Printhead has been replaced and filled with ink Head Posi Adj Auto Advanced is performed if you have selected Rep P head Print gt On in the Control Panel menu See Menu Set Note tings In this case follow the instructions on the Display Screen for Printhead adjustment If Rep P head Print is Off perform Head Posi Adj Auto Advanced yourself See Automatic Ad justment to Straighten Lines and Colors Basic Guide iPF770 Series Replacing the Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Compatible maintenance cartridges For information on compatible maintenance cartridges see Maintenance Cartridge Precautions when handling the Maintenance Cartridge Take the following precautions when handling the Maintenance Cartridge e For safety keep the Mainten
27. in good condi tion for printing See Checking for Nozzle Clogging A print job was received from an incom Use the correct imagePROGRAF printer driver for the printer and try printing again patible printer driver The printer has received print data that in In the Control Panel set Auto Rotate to Off and print again cludes HP RTL commands when Auto See Menu Settings Rotate is On in the Control Panel menu The printer is damaged Contact your Canon dealer for assistance Basic Guide iPF770 Series Printing is faint Problems with the printing quality I2nimtimcNSalneee o S Paper rubs against the Printhead The edges of the paper are dirty illag Sutracesolop penis eer S EL STU ilnesboackside ofuiesbapenistdintyceeee eec TET 97 2rimtedeeolorssadresimaeclfatece e SIUE TT A Banding in different colors occurs olonsiimiprimteciinmaddesrareqlmevollbee OUS 98 mageedges areiblurediorwhite Pa dN OC t reece ten ence eee 99 ilil exeontrassbeconmiesiinevemmlunmcO I OSEE 99 The length of printed images is inaccurate in the feeding direction 100 Images are printed crooked Doc mentsrarepiimtediiniMmonochrome m aa 100 ESAE AA a eS CUT MS 100 SIG S leie r Ne rm 101 Printing is faint Cause Corrective Action You may be printing on the Print on the printing surface wrong side of the paper The Printhead nozzles are Print a test pattern to check the nozzles and see if they are clogged clogge
28. is applied depending on printer driver settings at the ti f printing ed e time of printing f you have selected Easy Settings in the printer driver follow these steps to confirm the Print Priority setting Windows Click View Settings on the Main tab to display the View Settings dialog box Mac OS Click View set on the Main pane to display the View set dialog box Follow these steps to configure the settings 1 Load the paper Attaching the Roll Holder to Rolls Loading Rolls in the Printer Loading Sheets in the Printer 2 On the Tab Selection screen of the Control Panel press or K to select the Settings Adj tab 2 Ready OK Setting Adj Menu Tot Print Area m2 678 0 G e If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 press A or Y to select Adjust Printer and then press the OK button 5 Press A or Y to select Feed Priority and then press the OK button 6 Press A or Y to select Adj Priority and then press the OK button Basic Guide iPF770 Series Adjusting Line Length 7 Press A or Y to select Automatic Print Quality or Print Length and then press the OK button Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length use Adjust Length to adjust the amount that paper is advanced There are two options in Adjust Length AdjustmentPrint an
29. of paper as specified on the printer does not match the type specified in the printer driver The paper is wrinkled or warped A cut line is printed because Cut DustReduct is On in the Control Panel menu to reduce cutting dust Corrective Action Open the Top Cover and clean the Platen See Cleaning Inside the Top Cover Make sure the same type of paper is specified on the printer as in the printer driver See Changing the Type of Paper Make sure the same paper type is specified in the printer driver as on the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Straighten out the wrinkles or curls and reload the paper Do not use paper that has been printed on previously See Loading Rolls in the Printer See Loading Sheets in the Printer If this function is not needed set CutDustReduct to Off in the Control Panel menu See Menu Settings Basic Guide iPF770 Series The surface of the paper is dirty Cause The Printhead is set too low in the Control Panel menu You are printing on heavyweight pa per or paper that curls or wrinkles easily after absorbing ink The Ejection Guide is soiled Corrective Action In the Control Panel menu set Head Height to Automatic See Troubleshooting Paper Abrasion and Blurry Images For paper based media such as Heavyweight Coated Paper set the VacuumStrngth to S
30. or electrical shock Switch the printer off immediately and remove the power plug from the power outlet Contact your Canon dealer Warning oF support center Cleaning the Printer A For cleaning use a cloth dampened in water Never use flammable solvents such as alcohol benzene or thinner Wami If these substances come into contact with electrical components inside the printer there is a risk of fire or electri aming cal shock A Always disconnect the power cable from the outlet before cleaning the printer If the printer is switched on acci aes dentally moving parts inside the printer may cause personal injuries Pacemakers A This printer generates a low level magnetic field Anyone wearing a pacemaker who experiences discomfort while Waning working around the printer should leave the area Consult a physician before continuing to work around the print l er Moving the Printer A Moving the printer requires at least three people holding it on both sides and from behind Be careful to avoid back strain and other injuries Caution When moving the printer firmly grasp the Carrying Handles under each side and in back The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer Printhead Ink Tanks and Maintenance Cartridge A Always store consumables in a safe location out of the reach of small children If a child licks or ingests ink acci dentall
31. or serious injury To ensure safe A use always follow these warnings Caution Indicates caution items for which operating error poses a risk of injury To ensure safe use always follow these cautions to read this information to prevent troubles malfunctions or damage to equipment or property by operat ing errors Note Indicates helpful reference information and supplemental information on particular topics Important Indicates important information and restrictions that definitely are to be followed during operation Be sure Button names and user interface elements Key and button names on the control panel and user interface elements in software such as menus and but tons are indicated as follows in this user manual Control panel buttons Example Press the OK button Control panel messages Example Head Cleaning is displayed Software interface items Example Click OK menus and buttons Basic Guide iPF770 Series About This User Manual Keyboard keys Example Press the Tab key Cross reference Other pages or manuals that provide related information are indicated as follows in this user manual Cross reference in the same user manual Example see Menu Structure Cross reference in related manuals Example Refer to the Paper Reference Guide Other cross reference Example See the printer driver help Figures and software screens Figures in this user manual may be different from the actual app
32. printer driver does not match the type loaded in the printer The contrast becomes uneven during printing Cause The paper feed amount is out of adjust ment Corrective Action See Giving Priority to Particular Graphic Elements and Colors for Printing Select Unidirectional Printing in the Advanced Settings of the printer driver Specify No in Auto Cut in the printer driver before printing In this case the paper can be printed without borders on the left and right sides only Cut the printed document ejected from the printer and then use scissors or a cutting tool to cut away the edges on the top and bottom Choose a higher level of Print Quality in the Advanced Settings of the printer driver See Giving Priority to Particular Graphic Elements and Colors for Printing Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors To avoid uneven colors we recommend drying each sheet separately In Advanced Settings of the printer driver choose Highest or High in Print Quality Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again When Scan Wait Time gt Area is se
33. software and electronic manuals Quick Guide Contains information such as a guide to exchanging paper Ink Tank and Printhead and cautions for using the product safely Basic Guide Descriptions of basic printer operations Electronic manuals User s Guide Detailed instructions for using the printer Paper Reference Guide This guide describes about the types and specifications of the available media on the printer Setup Guide Quick Guide Basic Guide User s Guide Paper Reference Guide 3 a Canon r Canon n pu iPF oox iPFxxxx IPFXXXX II t l i T To view the User s Guide or Paper Reference Guide To view the User s Guide or Paper Reference Guide display the various manuals on the website from the links in the software installed on your computer Windows The basic instructions for displaying the User s Guide or Paper Reference Guide from the printer driver are as follows 1 Install the software Note that the driver installation procedure varies depending on the type of connection See Installing the Software Windows 2 Click start gt Printers and Faxes or Printer Devices and Printers Basic Guide iPF770 Series To view the User s Guide or Paper Reference Guide 3 Right click the printer and then click Properties or Printer P
34. steps to remove installed printer drivers and utilities Removing printer drivers Windows Remove the printer driver as follows G The following procedure is for Windows 7 The method of removing printer drivers varies depending on the version of Windows Note From the Windows start menu select All Programs gt Canon Printer Uninstaller gt imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window 2 Select the printer in the list and click Delete 3 Click Yes after the Warning message is displayed 4 Make sure that the printer has been removed from the list and then click Exit Removing imagePROGRAF Status Monitor Windows Remove imagePROGRAF Status Monitor as follows The following procedure is for Windows 7 The method of removing printer drivers varies depending on the version of Windows Note 1 Select Control Panel from the start menu 2 Select Uninstall a program e If the User Account Control dialog box is displayed click Yes Note 3 Select imagePROGRAF Status Monitor and then click the Uninstall button Removing imagePROGRAF Device Setup Utility Windows Remove imagePROGRAF Device Setup Utility as follows A The following procedure is for Windows 7 The method of removing printer drivers varies depending on the version of Windows Note Basic Guide Burjoouse qno 1 suJej qoud uonelrejsu 103 Removing Installed Printer Drivers iPF770 Series From
35. the Windows start menu select All Programs gt imagePROGRAF Device Setup Utility gt Uninstal ler imagePROGRAF Device Setup Utility to start the wizard 2 In the wizard window click Delete and then click Next 3 Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility Buljoouse qnol suie qoud uonejrejsu 104 Basic Guide iPF770 Series With HP GL 2 printing is misaligned HP GL 2 problems VAA EEEL pnimtimdasammisaldgmedeeeee E S AASE 105 Lines or images are missing in printed HP GL 2 jobs inessare primtecdktoontinickeoratinitaiiny tal a Gle AS prim tell Sm OS 105 Ia 2s Gile a Ol Sranesoninte ciinmmomochromies Ome OlOn NT T 105 Printed colors of lines are inaccurate during HP GL 2 printing sene 105 Jazz cE 23iobysraresprimtecdieiimiarestdaspeciliodee mem RES 106 HP GL 2 jobs are printed at maximum size even if a standard size is specified sss 106 ACAN TEKEE NONE NNE E S Iaeplottindiwitlosli2selE 24obSsIoWDOSSIDION EE S 106 The printer stops when printing a HP GL 2 job the carriage stops moving eee 106 l With HP GL 2 printing is misaligned Cause Corrective Action The plotter origin is incorrect Check the printing commands The Margin setting in the Control Panel menu is incorrect Adjust the Margin setting values in the Control Panel menu See Menu Settings Lines or images are missing in printed HP G
36. the feed amount See Adjusting the Feed Amount Exit other applications and cancel other print jobs Setting Adj Priority to Print Quality in the Control Panel menu and adjusting the feed amount may improve results See Adjusting the Feed Amount Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging Choose a higher level of Print Quality in the Advanced Settings of the printer driver and try printing again Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Print ing Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Colors in printed images are uneven Cause Line Drawing Text is selected when printing images in many solid colors You are printing on paper that curls easily Printed colors may be uneven if you set the Print Quality too low Corrective Action In Print Priority in the Advanced Se
37. to high humidity or large amounts of dust or exposed to direct sunlight high temperature or open flame This could cause a fire or electrical shock Use the printer loca tion in an environment where temperature and humidity are within the ranges of 15 C to 30 C 59 F to 86 F and 10 to 80 RH with no condensation Never place the printer on a heavy wool or shag carpet The fibers may enter the printer and cause a fire Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately if the printer starts operating abnormally In the event of a printer malfunction remove the power cable from the outlet as soon as possible to prevent fire and electrical shocks Do not install the printer near sources of strong electromagnetic fields whether equipment that generates such fields or places where such fields occur This could damage the printer or cause malfunction Power Supply Never handle the power cable with wet hands Doing so may cause electrical shock Warning Insert the power cable securely and completely into the power source If the power cable is not inserted complete ly this could cause a fire or electrical shock Do not use any power cable other than the one provided This could cause a fire or electrical shock Never use the power cable with any other electrical device Never cut the power cable or attempt to modify it and never stretch it or bend it forcefully
38. you entered follow the on screen instruc tions f you have changed the Interface Setup menu settings a message confirming whether to register the settings is displayed if you press Back button or Menu button Follow the instructions shown on the Screen Executing menu commands Menu commands can be executed as follows 1 Press A or V to select the action to execute and then press the OK button The menu command is now executed Basic Guide Seg Jejuug u 199 ejds q pue suonejedQo 47 sed JOU ueaJos ejds q pue suonejedo 48 Menu Structure iPF770 Series Menu Structure The menu structure is shown categorized by tab The on the right side of an item indicates the default value The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress see Printer Menu Operations Regular menu Menu during printing Paper Menu Not displayed Ink Menu The same Ink Menu as normal is displayed Job Menu The same Job Menu as normal is displayed Set Adj Menu A limited Set Adj Menu containing the following items is displayed Adj Fine Feed 1 Printer Info 1 Only displayed in the menu during printing Not displayed in the regular menu For instructions on menu operations see Menu Operations For details on menu items see Menu Settings
39. Canon Large Format Printer iPF770 Basic Guide Manuals for this printer Setup Guide Quick Guide Basic Guide Electronic manual User s Guide Electronic manual Paper Reference Guide Electronic manual Read this manual before attempting to operate the printer Keep this manual in a handy location for future referencing a imagePROGRAF Series Preface ASafety Precautions Manuals for this printer Handling Paper Handling rolls 12 Handling sheets ntt tm 20 Consumables and Maintenance Ink TANKS tees iio rre RR e E ep 24 xui erfe e 29 Maintenance Cartridge 35 Cleaning the Printer sesee 39 Printer Parts Operations and Display Screen eee eee eee ee eee 43 Printer parts iat te Rr ie 54 Printer Relocation Preparing to Transfer the Printer ssse 60 Software Installation Installing the Printer Driver Windows 68 Installing the Printer Driver Mac OS 70 Convenient Printer Driver Features 72 Adjustments for Better Print Quality Adjusting the Printhead sss esse eee 78 Adjusting the feed amount sese eee eee eee ee 80 Troubleshooting Problems Regarding Paper sese eee Printing does not startissa The printer stops during a print job z Problems with the printing quality Cannot print ove
40. D T 122 Ciecksprititedscoc met beet ERR RTT ME EE 122 f Cannot adjust paper feed Cause Corrective Action The Printhead nozzles are clogged Execute Adj Quality again as follows 1 Press the OK button to clear the error 2 Print a test pattern to check the nozzles See Checking for Nozzle Clogging 3 Clean the Printhead if the nozzles are clogged See Cleaning the Printhead 4 Execute Adj Quality again See Automatic Banding Adjustment Highly transparent film is loaded that cannot be Press the OK button to clear the error and then adjust the feed amount manually used for automatic feed amount adjustment See Manual Banding Adjustment Check printed document Cause Corrective Action The Printhead nozzles are becoming clogged If printing is faint clean the Printhead See Cleaning the Printhead oDesse N 10413 jueuusn pe 10 Bunuud Burpee sabessa 122 Basic Guide iPF770 Series Cannot adjust printhead Messages regarding printheads cannobadjustiprintliedde eee UU S 123 Nrongtpnnthead ee EE NL EE ERU RUE E E 123 SIE aE PTG T IN IUE A TE EEE UE UU UN UMS 123 CanmobBrecognizespriheddeeeoto t e E A DUE 123 Executedrintieadicleanilge o DUET 124 Cannot adjust printhead Cause Corrective Action The Printhead nozzles are Execute Head Posi Adj again as follows clogged 1 Press the OK button to clear the error 2 Print a test pattern to check the nozzles See Checking f
41. Holding the Roll Holder flange a remove the holder from the Roll Holder Slot e For instructions on removing the Roll Holder from rolls see Removing the Roll Holder from Rolls Note amp Holding it at the positions indicated close the Roll Cover G To load new roll paper in the printer at this point see Loading Rolls in the Printer Note Basic Guide Jodeg Buljpuey SO Buljpuey 19 Jedeg Buljpuey Sjeeus Buippuer 20 Loading Sheets in the Printer iPF770 Series Handling sheets Iroading sheetsinieibnteneeem ITE T 20 laemovitigisheelsce ee ce eT Mer MM PRELATI T S 22 Loading Sheets in the Printer Follow these steps to load sheets in the printer One sheet of paper can be loaded in the Paper Feed Slot at a time Do not load more than one sheet at a time This may cause paper jams Important Before feeding paper or printing make sure the sheet is flat against the Roll Cover The sheet may jam if it curls before feeding or printing and the trailing edge drops toward the front Paper that is wrinkled or warped may jam If necessary straighten the paper and reload it Load the paper straight Loading paper askew will cause an error See Paper is crooked e Store unused paper in the original package away from high temperature humidity and direct sunlight Note 1 Select sheets as the paper source e f a print job was received Sheets are automatically sel
42. L 2 jobs Cause Corrective Action The memory is full Check the size of the data in the print job An HP GL 2 command not supported by this printer was received Check the print job and settings Bunoouse qnou The printer has received print data that includes HP RTL commands In the Control Panel set Auto Rotate to Off and print again when Auto Rotate is On in the Control Panel menu See Menu Settings PageSizeProcess1 in the Control Panel menu is set to On Set PageSizeProcess1 to Off in the Control Panel menu See Menu Settings Lines are printed too thick or thin in HP GL 2 print jobs Cause Corrective Action The Width setting in the Control Change the Width setting configured in Pen no of the Palette A or Palette B selected in Panel menu is incorrect the Control Panel menu See Menu Settings ThickenFineLines in the Control If fine lines are printed faintly setting ThickenFineLines to On will print the lines more dis Panel menu is set to Off tinctly See Menu Settings HP GL 2 jobs are printed in monochrome or color Cause Corrective Action The Color Mode setting in Check the Color Mode setting in the Control Panel menu the Control Panel menu is See Menu Settings incorrect However for optimal Printhead performance the printer consumes trace amounts of color ink even when Monochrome is selected as Color Mode Printed colors of lines are inaccurate during HP GL 2 printing
43. Level Seventh Level Eighth Level H Test Print Nozzle Check Status Print Interface Print GL2 Set Print Paper Details Print Job Log Menu Map Color Palette Adjust B Head Posi P Auto Standard Auto Advanced Manual 1 i Printer Adj i Head Inc Adj Feed Prior B Adj Priori pened Automatic Print Quality Print Length ity ty dm Adj Quali L Auto GenuinePpr Auto OtherPaper Manual ty 2 Adjust H Adjust A High B Standard Draft jJ Length 3 mentPrint Change A High B Standard Draft J i Settings B Mainte 7 Head E Head Cleaning A Head Cleaning B j nance Cleaning Nozzle Check t Replace P head j Repl maint cart l i Head Info t GL2 Replot A GL2 BufferClear P GL2Set Quality B Color p Monochrome Color CAD 1 Color CAD 2 Color CAD 3 Color CAD 2 tings Manager j Mode Color CAD 5 i i Print Quali Fast Standard High PU P Input Res L 600dpi 300dpi olution Print fee Off On i Economy j Paper B Paper e Automatic Roll Paper Cut Sheet Manager j Source i Margin J 3mm Standard 5mm Conserve Off On i Paper M AutoRo j Off On i tate t Une amp Pen B Enable Off On Manager j merge i j Pen Setup Select Pa Software Palette A Palette B Factory B lette Define Pa Palette A Select the Width Je Indicates let
44. Open the Top Cover and move the Carriage to the left or right side manually away from the jam Do not move the Carriage over jammed paper This may damage the Printhead Important 2 Clear any jammed paper from inside the Top Cover After removing the paper make sure there are no other scraps of paper in the printer Basic Guide iPF770 Series Clearing Jammed Roll Paper 3 Close the Top Cover e Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam Important age the printer If paper from a roll is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot After removing the paper make sure there are no other scraps of paper in the printer Basic Guide Bunoouse qnou Jodeg 8uipie8eH suieiqo d 85 Clearing a Jammed Sheet iPF770 Series If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray After removing the paper make sure there are no other scraps of paper in the printer S Pull the Release Lever forward Bunoouse qnoa Clearing a Jammed Sheet If a sheet becomes jammed Paper jam is shown on the Display Screen of the Control Panel Remove the jam med paper as follows Push the Release Lever back Jedeg 8uipie88H suieiqo d 86 Basic Guide iPF770 Series Clearing a Jammed Sheet 2 Removethe jammed pap
45. Options Size Options Defaults ok jJ Cms jJ ee J Page Setup Paper Source Roll Paper 24 in 609 6mm _ Roll Width M Enlarged Reduced Printing Fit Roll Paper Width Scaling 100 5 600 M Borderless Printing Ej Print Centered R D _ No Spaces at Top or Bottom tg Rotate Page 90 degrees B Lb Free Layout Basic Guide uome eisu e1xewos SeJnjeo4 JOA 4e1uug 1ueiueAuo 75 Large Format Printing iPF770 Series Large Format Printing You can create vertical or horizontal banners by print ing originals in banner formats on rolls Originals created in Microsoft Word or other applica tions in your preferred size can be enlarged to fill the width of roll paper by completing simple printer driver settings The printer supports roll printing up to a maximum length of 18 0 m 19 7 yd Configuring Settings in Windows 1 Access the Page Setup sheet 2 Click Size Options and register the original size 4 After you click Fit Roll Paper Width the Informa tion dialog box is displayed 5 Click the width of the loaded roll in the Roll Paper Width list and then click OK uome eisu eseMyOS Configuring Settings in Mac OS SeunjeeJ JOALA Jeiuug JUaIUBAUOD 1 Access the Page Setup pane 2 Click the width of the loaded roll in the Roll Width list 3 Select the Enlarged Reduced Printing check box 4 Cli
46. Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again i The length of printed images is inaccurate in the feeding direction Cause In the Control Panel menu Adj Priority is set to Print Quality The type of paper specified in the print er driver does not match the type loa ded in the printer Corrective Action Set Adj Priority to Print Length in the Control Panel menu and then execute Adjust Length See Adjusting the Feed Amount Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Images are printed crooked Cause Corrective Action In the Control Panel menu Skew Check Lv is set to Loose or Off In the Control Panel menu set Skew Check Lv to Standard In the Control Panel menu Width Detection is set to Off Set Width Detection to On in the Control Panel menu Documents are printed in monochrome Cause Corrective Action In the Advanced Settings of the printer driver In the Advanced Settings of the printer
47. Push the Release Lever back 3 Positioning your hands as shown open the Roll Cov er Basic Guide Bunoouse qnou Jodeg 8uipie8eH suieiqoud 89 Bunoouse qnou Jedeg 8uipie88H suieiqo d 90 Roll paper cannot be inserted into the Paper Feed Slot iPF770 Series 4 Fold an A4 sheet lengthwise four times and insert it through the gap of the Paper Feed Slot Push the scrap out toward the Platen 5 Remove the scrap when it is pushed out onto the Platen 6 f any scraps remain inside the paper feed slot repeat steps 4 and 5 77 Holding it at the positions indicated close the Roll Cover amp Bull ihe Release Lever forward Roll paper cannot be inserted into the Paper Feed Slot Cause Corrective Action The roll paper is warped Straighten out curls and reload the roll Paper is jammed by the paper feed slot Remove the jammed paper See Clearing Jammed Roll Paper 12 9 See Clearing a Jammed Sheet The paper source selection is incorrect Press the Load button and select the paper source Basic Guide iPF770 Series Cannot load sheets l Cannot load sheets Cause Corrective Action The paper source selection is incorrect Press the Load button and select the paper source Paper is not cut neatly Cause Corrective Action The paper is bent or curled at the cut posi Straighten out any curling by the edges of the paper tion Paper rises by the ends of the cut position Rel
48. R vertical or larger Cause Corrective Action The loaded paper is too small Replace the paper with paper of A4 Letter vertical size or larger as follows 1 Press A or Y to select Change Paper press the OK button and remove the paper See Removing Sheets 2 Switch to paper A4 Letter vertical or larger See Loading and Printing on Sheets The printer will resume printing Press A or V to select Stop Printing and then press the OK button Replace roll with 10 in wide or larger roll Cause Corrective Action The loaded paper is too small Replace the roll with a roll 10 inches in width or larger as follows 1 Press A or Y to select Change Paper and then press the OK button Basic Guide iPF770 Series PaprWidth Mismatch Cause Corrective Action The loaded paper is too small See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Replace the roll with a roll 10 inches wide or larger See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer The printer will resume printing Press A or V to select Stop Printing and then press the OK button Remove paper and check pap size Cause Corrective Action A sheet has come out of the printer during printing 1 Press the Release Lever back and remove the paper 2 Reload the sheet aligning it with the guide on the right 3 Pull the Release Lever forward 4 If Not finished printing Finish p
49. The printer was forced off during operation Wait until the system has been filled with ink l The display screen indicates Agitating Cause Corrective Action Ink agitation is in progress Please wait until ink agitation is finished The time for agitation varies depending on how long the printer has been off Basic Guide Bunoouse qnou yeys Jou seop 6unuug Bunoouse qnou qof juud e Buunp sdojs 1e3uud eu 94 An error message is shown on the Display Screen iPF770 Series The printer stops during a print job An error message is shown on the Display Screen lili T riintenejectsstolamseimprimtecil ap cn mr An error message is shown on the Display Screen Cause Corrective Action The last portion of roll paper was used during a print job and paper Remove the used roll and insert a new roll could not be advanced because the trailing edge is taped to the See Removing the Roll from the Printer roll See Removing the Roll Holder from Rolls See Loading and Printing on Rolls The printer ejects blank unprinted paper Cause Corrective Action The leading edge of the roll paper was cut The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a value to straighten it other than Off in the Control Panel menu See Cutting the Leading Edge of Roll Paper Automatically The Printhead nozzles are clogged Print a test pattern to check the nozzles and make sure the Printhead is
50. When replacing the Printhead immediately after printing wait a few minutes before replacing it The metal parts of em the Printhead become hot during printing and there is a risk of burns from touching these parts aution Your hands may become dirty during Printhead replacement Use the gloves provided with the new Printhead for replacement Important Prepare a new Ink Tank when ink levels are low Note When the remaining capacity of Maintenance cartridge is low prepare a new Maintenance cartridge 1 On the Tab Selection screen of the Control Panel press or K to select the Settings Adj tab 3 Ready OK Setting Adj Menu Maint C Remain 8096 Tot Print Area m2 678 0 Basic Guide eoueueljure v pue sejqeunsuo speeujuug 29 eoueuejure v pue sejqeuinsuoo Sspeeujuld 30 Replacing the Printhead iPF770 Series e If the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Replace P head and then press the OK button Ink begins being drawn in When it finishes instructions are displayed on the Display Screen Replace the Printhead 1 Open he Top Cover Instructions are now shown on the Display Screen re garding Printhead replacement During Printhead replacement do not move the Carriage from the po
51. a cutting tool to cut the roll is not compatible with au See Specifying the Cutting Method for Rolls tomatic cutting For information about paper that is compatible with automatic cutting see the Paper Reference Guide See Displaying the Paper Reference Guide 2 Push the Release Lever back and remove the paper 117 Basic Guide abessey 10413 Jeded Bulpsebes sebessoy 118 End of paper feed iPF770 Series Cause Corrective Action In other cases the Cutter Contact your Canon dealer for assistance Unit may be damaged End of paper feed Cause Corrective Action Although an attempt was made to advance the paper manually it reached Canceling manual advancing the limit position that can be advanced See Feeding Roll Paper Manually Rel lever is in wrong position Cause Corrective Action The Release Lever is pushed back Pull the Release Lever forward Turn off the printer and wait a while before restoring power Borderless printng not possible Cause Corrective Action The print job received specifies Follow these steps to change the settings of the print job to enable borderless printing a type or width of paper that is not compatible with borderless 1 Press A or Y to select Stop Printing and then press the OK button printing 2 Make sure the correct printer driver for the printer is selected and try printing again For information on types of paper compatible with bord
52. a network Installs the dedicated plugin for Microsoft Office Before using the print plugin install the printer driver Install individual items as desired including the printer driver and ulillies The Basic Guide describes the basic operation of the printer See the User s Guide for more information on the software Language J Basic Guide iPF770 Series Installing the Software e For USB connections when the dialog box at right is displayed make sure the printer is on Important and connect the printer and computer with the USB cable 4 OntheFinish window select Restart my comput er now and click Restart Finish Software settings take effect after the computer re starts STEP 6 Finish v v v v v a of printer drivers will start Installing Printer Driver with Plug and Play Status Connect the USB cable to the printer The printer will be recognized automatically and installation If the printer is not automatically recognized even with the USB cable connected disconnect the cable from the printer Switch the printer off and on again then connect the cable again Restart the computer to enable the settings Restart my computer now C Restart my computer later Basic Guide uome eisu exe wjos SMOPUIM Je ug 1e1uug eui Burpeisu 69 uomeleisu eJejos SO 98W JAG 1e1uug eu Burpeisul 70 3 Follow the instructions di
53. aana kiai e aan ei 81 Cleaning 3 29 39 41 57 Clearing a Jammed Sheet 86 eiuhisi e 44 D Device Setup Utility sss 103 E Ejection Guide D 40 55 F Feed Priority P 80 G GARO Wxxxx x represents a number eee 127 H Hardware enor zen nasadne stood nece ente 127 Head Cleaning Head Cleaning A 41 Head Cleaning B assisia niaaa ae at 41 Holder Stoppar EE 57 63 l If a message is displayed 35 AKENE asn re na Ink level detection L L rgestcormmat Printing sirean e nente etes 76 M Maintenance Cartridge 3 35 54 60 125 EMU 8 of z o ERE C 45 enu Structure T 48 N DLE c 44 P Paper Feed SOL 16 21 54 89 90 POWE sce vU mI NU 2 43 56 63 66 Preparing to Transfer the Printer 60 Print Priority Printer menu Printhead R Removing printer drivers asz 59T icira 103 Removing the Roll Replace PJeadi use metere ruri cepe eue base Replacing Ink Tanks et eene dott ent hte red s 24 Foll Fleld r etri 12 15 18 54 57 63 66 Rotate Page 90 degrees a ice ee ite testo bobes 74 Ww DR ST eie uii areae tete ree dete odo adus 29 131 iPF770 Series Basic Guide ENG CANON INC 2014
54. ance Cartridge out of the reach of children Caution If ink is accidentally ingested contact a physician immediately Do not remove the Maintenance Cartridge except to replace it Ink may leak out Important Do not remove an Maintenance Cartridge during initialization immediately after turning on the printer during Printhead cleaning while ink is being drawn out or during initialization immediately after replacing the Mainte nance Cartridge The Maintenance Cartridge may become damaged or ink may leak out To prevent ink from leaking from a used Maintenance Cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the Maintenance Cartridge after it has been used Handle the Maintenance Cartridge carefully during replacement The ink may stain clothing Confirm the message When the Maintenance Cartridge is almost empty a message is shown on the Display Screen According to the message replace the Maintenance Cartridge or prepare a new Maintenance Cartridge See When to Replace the Maintenance Cartridge Ready OK Setting Adj Menu H Maint cart The level is low If a message is displayed requesting Maintenance Cartridge replacement you can skip the step Access the menu for Maintenance Cartridge replacement Follow the instructions in Replace the Maintenance Cartridge HiMaintenance HiReplace the cartridge full MaintCart
55. anced for printing at the highest level of quality Paper to Prepare When Using Rolls An unused roll at least 10 inches wide When Using Sheets Auto Standard One sheet of unused paper of at least A4 Letter size Auto Advanced Five sheets of unused paper of at least A4 Letter size or one sheet when using A2 or larger Perform adjustment as follows 1 Load the paper Attaching the Roll Holder to Rolls Loading Rolls in the Printer Loading Sheets in the Printer Always make sure the loaded paper matches the type of paper specified on the printer Adjust ied ment cannot be completed correctly unless the loaded paper matches the settings Basic Guide iPF770 Series Automatic Adjustment to Straighten Lines and Colors 2 On tihe Tab Selection screen of the Control Panel press or K to select the Settings Adj tab 2 Ready OK Setting Adj Menu Maint C Remain 8096 Tot Print Area m2 678 0 G e If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Adjust Printer and then press the OK button S Press A or Y to select Head Posi Adj and then press the OK button 6 Press A or Y to select Auto Standard or Auto Advanced and then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger 7 if y
56. ange the type of paper in the printer driver and try printing again Lines are misaligned Cause The Printhead alignment is not ad justed The type of paper specified in the printer driver does not match the type loaded in the printer Corrective Action Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors See Manual Adjustment to Straighten Lines and Colors See Adjusting Line Misalignment Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Basic Guide 6Buljooyss qnod Auyenb Gunuud eui uy sue goud 101 Buljoouse qnol YIOMIOU 1940 Jud JOUURD 102 Cannot connect the printer to the network iPF770 Series Cannot print over a network e anmobconmectiespnimtenmtortieimetwonkem e 102 emo rino e Mte E SANT ER 102 emotion ono WO ELEM 102 Cannot connect the printer to the network Cause Corrective Action The Ethernet cable 1 Make sure the printer is connected to the network with the correct Ethernet cable and then turn the print is not connected cor er on For instructions on connecting the cable refer to the Setup Guide re
57. aper as you insert it in the slot This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing Important surface e f the paper is wrinkled or warped straighten it out before loading it e Load paper straight so it is not fed askew 7 Once paper feeding starts you will need to do the following based on the ManageRemainRoll setting and the barcode printed on rolls See Keeping Track of the Amount of Roll Paper Left ManageR Barcodes Printer Operation After the Paper is Fed emainRoll Off Printed A menu for selection of the type of paper is automatically shown on the Display Screen Not prin Press A or V to select the type of paper and then press the OK button ted On Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper Not prin A menu for selection of the paper type and length is automatically shown on the Display Screen ted Press A or V to select the type and length of paper loaded and then press the OK button G For details on types of paper to select see the Paper Reference Guide See Displaying the Paper Reference Guide Note 8 Holding it at the positions indicated close the Roll Cover e Cut the edge of the roll after the paper is advanced if it is soiled or if there are cuts from scissors or the blade after removing c
58. cause ink in the printer to leak and cause stains Important G When you execute prepare to transfer ink is drawn into the Maintenance Cartridge Depending on the amount of free space in the mounted Maintenance Cartridge you may need to replace it with a new one at this time Note that replacement is not required if there is 60 or more free space See Checking the Remaining Mainte nance Cartridge Capacity Depending on the state of the printer part replacement may be necessary when preparing to transfer the printer that is when you execute the printer menu item to prepare for transfer Note Remove paper 1 Remove the paper Rolls See Removing the Roll from the Printer e Sheets See Removing Sheets Access the Prep MovePrinter menu 1l ia message instructing you to replace the Maintenance Cartridge is displayed on the Display Screen re place the Maintenance Cartridge See Replacing the Maintenance Cartridge 22 On the Tab Selection screen of the Control Panel press or K to select the Settings Adj tab 3 Ready OK Setting Adj Menu Maint C Remain 8096 Tot Print Area m2 678 0 G e If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed Basic Guide iPF770 Series Preparing to Transfer the Printer 4 Press A or Y to select Prep MovePrinter and then press the OK button Ink is now drawn in
59. cientipapertomjobeee ect mec Ene UTE 114 liisipapencanmotbelsede esee E US UE ECTS 114 faollferiatingsssselectedasescer o EDUENSIS MU ETT QU PE 114 Roll printing is selected but sheets are loaded TEKSE INE ee nh E SU UU D C C E E 115 Shee printigissseleeledecee a LT UU UE US 115 aequam timtimeiisiselectedbuteairellisdoddeclee tme pe T 115 Tee aT eT UC DNUNOUE E EUM NU UN EE E EA E NT MMC 116 Baperiis crooke d a ec eee E once onras or riceerscorceodaereerea aa eon 116 2apenmotraligmnesswittamichtscluicicnm eee RR 117 Gannobdelecupapre mese ee a tus cac o EN Hu Uri dem tM E CMM I TI NU NES 117 leadingiedgesdetectionielrobeeeee eerte ee UU ETE 117 Paper cutting failed 117 EndiohpapeMioode ee E T E TS 118 Iae TIER PG GIS G EEUU EM TE 118 I3orderlessipnimt dio 9 oSsibIc RE 118 papenpositionmotsuitablesoni onderlessspHImi Ce EOS 118 faolliieapetdisimmoetsecturelyalmieotntactwiinolliolderee er 119 Paper mismatch Cause Corrective Action You tried to print a test pattern for printer ad When printing a test pattern for adjustment use sheets of the same size and type justment on several sheets but sheets of dif of paper in the required quantity ferent types or sizes of paper were used Press A or V to select Change Paper press the OK button and replace the pa per See Loading and Printing on Sheets The printer now starts printing the test pattern Press A or V to select Stop Printing and then pr
60. ck To prevent a fire hazard or dangerous electric shock if a foreign object falls into or a liquid spills into the printer press the Power button immediately to switch the printer off unplug the printer power cable from the outlet and then contact your Canon dealer or support center If you continue to use the printer this could cause a fire or electrical shock Connect the interface cable correctly To avoid damage before connection make sure that the shape of the cable connector matches the connection point on the printer Important During printing turn on the ventilation system in the room We recommend ensuring ample space for installation Legal Notices FCC Regulations U S A Canon Large Format Printer iPF770 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord ance with the instructions may cause harmful interference to radio co
61. ck Fit Roll Paper Width 76 3 Select the Enlarged Reduced Printing check box Roll width lt lt Create an original 100 x 500 mm p INC Li ERU i Saturday October 7th U A y L t i Automatically About five times Enlarged 8 aslong as 3 the roll width i Z M M Canon iPPxox Printing Preferences Man Page Setup Layout Favortes Unity Suppor f E Page Sze 150 A4 z T Borderless Printing Ft Paper Size Fit Roll Paper Width Scaling Auto ISO A4 Al xz a Roll Width 445 36 00 5124 awe A Pot A Landscape tg Rotate Page 90 degrees Conserve Paper Paper Source Rol Pape v Roll Paper Width 363n Roll 914 4mm Z Roll Paper Options Size Options Defaults ok J Ca J We J Page Setup Paper Source Roll Paper Roll Width 24 in 609 6mm M Enlarged Reduced Printing Fit Roll Paper Width O Scaling 100 Borderless Printing 5 600 D Print Centered tg l _ No Spaces at Top or Bottom Rotate Page 90 degrees B ET Free Layout Ln Cancel Basic Guide iPF770 Series Enlarged Reduced Printing Enlarged Reduced Printing Originals can be printed at larger or smaller sizes as desired Configuring Settings in Windows 1 Access the Page Setup sheet 2 Click the width of the loaded roll in the Roll Paper W
62. ctly to the printer s Ethernet port 2 Make sure the Link indicator is lit The bottom indicator is green if the printer is connected via 1000Base T while the top indicator is orange if connected via 100Base TX and the top indicator is green if connected via 10Base T If the Link indicator is not lit check the following points Make sure the connection point is on Make sure the end of the Ethernet cable is connected correctly Insert the Ethernet cable until it clicks and locks in place Make sure there is no problem with the Ethernet cable If there is any problem replace the Ethernet cable Check the communication mode with the connection point Although the printer normally detects the communication mode and transmission rate of the communi cation point automatically in auto negotiation mode sometimes the communication point settings cannot be detected In this case configure the connection method manually specifying the communi cation mode in use See Configuring the Communication Mode Manually Cannot print over a TCP IP network Cause Corrective Action The printer s IP address is not Make sure the printer s IP address is configured correctly configured correctly See Configuring the IP Address Using imagePROGRAF Device Setup Utility See Configuring the IP Address Using the Printer Control Panel The printer s TCP IP network set Make sure the printer s TCP IP network settings are configured corr
63. d See Checking for Nozzle Clogging To check for nozzles after printing set Frequency in Nozzle Check in the Control Panel menu to a setting other than Off Furthermore to have a warning displayed depending on the result of the nozzle check set Warn ing in Nozzle Check in the Control Panel menu to On Note that when Warning is set to On printing may stop depending on the content of the warning See Menu Settings Because the printer was left After the ink tanks have been installed for 24 hours run Head Cleaning B from the Control Pan without ink tanks installed for el some time ink has become See Cleaning the Printhead clogged in the ink supply sys tem Paper is jammed inside the Top Follow the steps below to remove the jammed piece of paper inside the Top Cover Cover 1 Open the Top Cover and make sure the Carriage is not over the Platen 2 Remove any scraps of paper inside the Top Cover See Clearing Jammed Roll Paper See Clearing a Jammed Sheet 3 Close the Top Cover The ink was not dry when pa Specify a longer drying period in the Control Panel menu in Paper Details gt Roll DryingTime per was cut See Menu Settings Printing may be faint if Print In Advanced Settings of the printer driver choose Highest or High in Print Quality Quality in Advanced Settings Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High in the printer driver is set to mo
64. d Change Settings e AdjustmentPrint After a test pattern is printed you will measure the discrepancy based on the results of printing e Change Settings No test pattern is printed Instead you will measure a document already printed to determine the discrepancy Additionally two modes are available in both AdjustmentPrint and Change Settings A High or B Standard Draft Choose the mode that suits your particular printing application A High This setting is applied when Highest or High is selected in Print Quality in the printer driver B Standard Draft This setting is applied when Standard or Fast is selected in Print Quality in the printer driver A e Always check the Adj Priority values before using Adjust Length See Selecting a Feed Amount Adjustment Method e Use paper of the same type and size for adjustment as you will use for printing Paper to Prepare When Using Rolls e An unused roll at least 10 inches wide High precision ruler When Using Sheets One sheet of unused paper of at least A4 Letter size High precision ruler Perform adjustment as follows 1 Load the paper Attaching the Roll Holder to Rolls Loading Rolls in the Printer Loading Sheets in the Printer Always make sure the loaded paper matches the type of paper specified Adjustment cannot be com pleted correctly unless the loaded paper matches the settings Important 92 On the Tab Selection screen of the Control Panel
65. d width for borderless printing Paper position not suitable for borderless printing Cause Corrective Action Because paper expands or Press A or V to select Stop Printing and then press the OK button contracts depending on the Use each type of paper only where the recommended environmental conditions are met For de environment of use it may tails on environmental conditions for various paper see the Paper Reference Guide become narrower or wider See Displaying the Paper Reference Guide than the supported width for borderless printing Basic Guide iPF770 Series Roll paper is not securely in contact with roll holder Cause Corrective Action The paper is loaded askew Press A or V to select Fix Paper Position and straighten the paper so that the edges are be tween the ink grooves for borderless printing Insert the roll firmly until it touches the flange of the Roll Holder See Attaching the Roll Holder to Rolls Press A or V to select Print With Border and then press the OK button to continue printing The document will be printed with a border Press A or V to select Stop Printing and then press the OK button Roll paper is not securely in contact with roll holder Cause Corrective Action When the roll was loaded the roll was not inserted firmly all Follow these steps to reload the roll the way on the Roll Holder 1 Press the OK button and remove the roll holder from the printer 2 Insert
66. des but the printing quality is lower Standard or Fast See Giving Priority to Particular Graphic Elements and Colors for Printing You are printing on paper that In the Control Panel menu set CutDustReduct in Paper Details to On tends to generate dust when See Reducing Dust from Cutting Rolls cut Basic Guide Bunoouse qnoau Kyupenb Gunuud eui uy sue goud 95 Gunoousejqnoa Kyupenb Gunuud eui uj sue goud 96 Paper rubs against the Printhead iPF770 Series Paper rubs against the Printhead Cause The type of paper specified in the printer driver does not match the type loaded in the printer Paper has been loaded incorrectly causing it to wrinkle The Printhead is set too low in the Control Panel menu You are printing on heavyweight paper or paper that curls or wrin kles easily after absorbing ink When you have loaded paper the paper you have loaded does not match the type selected on the Control Panel Corrective Action Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Reload the paper See Loading Rolls in the Printer See Loading Sheets in the P
67. driver specify Color in Color Mode Monochrome Monochrome BK ink or Mon and try printing again ochrome Bitmap is specified in Color Mode The Printhead nozzles are clogged Print a test pattern to check the color ink nozzles and see if they are clogged See Checking for Nozzle Clogging H Line thickness is not uniform Cause In the Special Settings dialog box of the Windows printer driver Fast Graphic Process is set to On The type of paper specified in the printer driver does not match the type loaded in the printer Corrective Action Access the printer driver Properties dialog box from Print in the File menu of the source application and follow these steps to print 1 Clear the option Open Preview When Print Job Starts on the Main sheet 2 Clear the option Page Layout on the Layout sheet 3 Click the Special Settings button in the Layout sheet open the Special Settings dia log box and set Fast Graphic Process to Off Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer Basic Guide iPF770 Series Lines are misaligned Cause The type of paper specified in the printer driver does not match the type loaded in the printer Corrective Action 1 Press the Stop button and stop printing 2 Ch
68. e may be incomplete in some cases GL2 W0502 The parameter is out of range Cause Corrective Action A parameter specified in a HP GL 2 command is out of the suppor Check the print job ted range oDesse N 10413 If you have specified ProcessingOption gt Warning gt On in the Control Panel menu set it to Off instead GL2 W0504 This command is not supported Cause Corrective Action The printer has received an unsupported HP GL 2 com Check the print job mand Z 19 dH Buipue 81 seBesso N If you have specified ProcessingOption gt Warning gt On in the Control Panel menu set it to Off instead 126 Basic Guide iPF770 Series GARO Wxxxx x represents a number Other Messages GARO Wxxxx x represents a number T ERROR Exxx xxxx x represents a letter or number sss Hardware error xoooooox xxxx x represents a letter or number JIOBICOVedls Open eret TT cera sorr neers eee 128 Bre pare OmDantSi e OlACCMME MU e ee e IE 128 Rartsreplacementitimehasipassed T a a 128 WTA NTO awl E E rta oy eres E A ere ERR A A A E ey er A eer roan tor ren ee TENET 128 M ltizSerisomeOhe eee UTC TUT TC RUM CDU aed gar camera ETT 128 Eroin Uter OFS STUNTS ls cer eer ED E M MR ETT E 128 GARO Wxxxx x represents a number Cause Corrective Action There is a problem with the print job Try printing again using the correct printer driver It is also possible to continue printing in this state Howeve
69. e the printer as needed See Top Cover Inside o Width Guide When loading the sheets move the guide to match the paper size p Stand A stand that holds the printer Equipped with casters to facilitate moving it See Stand The Stand that can be used with this printer is Printer Stand ST 34 and Printer Stand ST 33 Either one or the other of these Stand is included with the printer depending on the region and time when you purchased the printer The output stacker of the Printer Stand ST 33 has a regular position and an Extended position A For details on the extended position see Using the Output Stacker The Stand is described in the illustration of Printer Stand ST 34 Note that the illustrations may look different from the appearance of your printer in some cases Side Basic Guide Sueg Jejuug syed Jejuugd BS sued JOU syed jejuud 56 Top Cover Inside iPF770 Series a Manual Pocket Store printer manuals in this pocket Ethernet Port Connect an Ethernet cable to this port USB Port Connect a USB cable to this port The printer is compatible with Hi Speed USB connections Carrying Handles When carrying the printer have three people hold it by these handles on the back at both ends Grasp these parts on the left and right sides also when moving the printer with the stand attached Power Supply Connector Connect the power cord to this conn
70. earance of the printer in some cases e Screens depicted in this user manual for the printer driver or other software may be different from the ac tual screens because of subsequent updates May we request The information in this user manual is subject to change without notice We strive to ensure accuracy of information in this user manual but if you notice errors or omissions con tact support center Basic Guide RIII JOU Siu 10 SIgnURIN 11 Jedeg Buljpuey SiO BuipueH 12 Attaching the Roll Holder to Rolls iPF770 Series Handling Paper Handling rolls Z ttac images lhioicderntoxao sm A E E 12 loadingilsiollsinthesprimntengs seme s e uu ME ILLI E A TEE T Ic An 14 RENNIN NEARNE IDEIA mee E E E 17 Attaching the Roll Holder to Rolls When printing on rolls attach the Roll Holder to the roll Rolls have a two or three inch paper core Use the correct attachment for the paper core The printer comes equipped with the 2 Inch Paper Core Attachment installed Using Rolls with a 2 Inch Paper Core Using Rolls with a 3 Inch Paper Core Holder Stopper Left Side Roll Holder Right Side Holder Stopper Left Side Roll Holder Right Side 2 Inch Paper Core Attachment No Attachment Needed 3 Inch Paper Core Attachment L 3 Inch Paper Core Attachment R A Set the roll on a table or other flat surface so that it does not roll or fall Rolls are heavy and dropping a roll may cause injury Caut
71. eate a static charge which may attract dust and affect the printing quality Important e Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam age the printer eoueuejure v pue sejqeuinsuo e When cleaning between the Platen and Ejection Guide use a damp cloth that you have wrung Not out completely to wipe over the Output Tray and along grooves JOU eui amp uiuee 3 4 Close the Top Cover Cleaning the Printhead If printing is faint cleaning the Printhead may improve results Choose one of two Printhead cleaning modes Head Cleaning A or Head Cleaning B depending on the prob lem to resolve Head Cleaning A Use this mode if printing is faint or contains foreign substances This method of cleaning consumes the least 41 amount of ink Basic Guide eoueue jure v pue sejqeunsuo Jejuug eui Bulues D 42 Cleaning the Printhead iPF770 Series Head Cleaning B Use this mode if no ink is ejected at all or if Head Cleaning A does not solve the problem Do not remove the Maintenance Cartridge or ink tanks during either Head Cleaning A or Head Cleaning B Ink may leak or an error may occur Important If printing does not improve even if you execute Head Cleaning B try repeating Head Cleaning B once or twice If this still does not improve printing the Printhead may have reached the end of its useful life Contact your Canon dealer for assistance
72. ected and the media type and size specified by the print job are shown on the Display Screen Go to the next step e f no print job was received We Press the Load button Load 2 Press A or Y to select Load Cut Sheet and then press the OK button G e If any paper has been advanced that will not be used a message is shown requesting you to remove it Note Press A or V to select Yes and then press the OK button Remove the paper and go to the next step Basic Guide iPF770 Series Loading Sheets in the Printer 2 Side the Width Guide a to align it with the mark for the size of paper you will load I o 23 2 E B O 2 T D 2 a 3 a 3 Load a single sheet printing side up in the Paper E Feed Slot with the right edge aligned with the Paper Alignment Guide a to the right of the Roll Cover Insert the paper until the leading edge makes contact and you hear a tone 21 Basic Guide Removing Sheets iPF770 Series 4 Move the Width Guide a carefully to match the size of paper loaded Set the Width Guide against the edge of the paper to prevent the paper from becoming crooked or wrin kled Jedeg Buljpuey Sjeeus Buippuer Press the OK button e f a print job was received The printer now starts printing the print job e f no print job was received A menu for selection of the type of paper is automatically shown on the Display Screen Pr
73. ectly tings are not configured correctly See Configuring the Printers TCP IP Network Settings With RemoteUl The computer you are trying to Make sure the computer s TCP IP network settings are configured correctly print from is not configured cor See Configuring the Printer Driver Destination Windows rectly See Configuring the Destination in TCP IP Networks Mac OS Cannot print over a Bonjour network Cause Corrective Action The computer you are trying to Make sure the computer is configured correctly print from is not configured cor See Configuring the Destination for Bonjour Network Mac OS rectly The computer and printer are Due to the nature of Bonjour you cannot print if the printer is on another network behind a router not on the same network Make sure the computer and printer are on the same network For information about network set tings ask your network administrator Basic Guide iPF770 Series The computer does not recognize the printer Installation problems iilnereemputemndocsimobnecognizestie IR eT 103 emovingilnstalledirimterrVer eet a soaacneaensdaaoancstadedtrinaabdeadories nihaderAaborfadeceshsnadaraeniaarcaegedaebarce 103 The computer does not recognize the printer Cause Corrective Action In the Control Panel menu Use USB or Use Ethernet is set to Off Set Use USB or Use Ethernet to On See Menu Settings Removing Installed Printer Drivers Follow these
74. ector Top Cover Inside Carriage Moves the Printhead The carriage serves a key role in printing See Carriage Carriage Shaft The Carriage slides along this shaft Paper Retainer Important in supplying the paper This retainer holds paper as it is fed Platen The Printhead moves across the platen to print Vacuum holes on the platen hold paper in place Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing Basic Guide iPF770 Series Roll Cover Inside f Linear Scale The linear scale serves a key role in detecting the Carriage position Be careful not to touch this part when cleaning inside the Top Cover or clearing paper jams g Cleaning Brush When cleaning inside the printer under the Top Cover use this brush to sweep away paper dust on the Platen Roll Cover Inside a Roll Holder Load the roll on this holder b Holder Stopper Secure rolls on the Roll Holder with this part c Roll Loading Slots Slide the Roll Holder along these slots d Roll Holder Slot Load the Roll Holder into this holder slot Basic Guide Seg Jejuug syed Jejuugd S Carriage iPF770 Series Carriage p 3 B a S a Angle Adjustment Lever Use this lever to fine tune the printer to correct misalignment of printed lines J b Printhead g The printhead is equipped with ink nozzles The carriage serves a key role in printing El c Printhead Fixer
75. een loaded 1 Press the OK button and reload the paper See Loading Rolls in the Printer 2 Pull the Release Lever forward Basic Guide abessey 10413 Jeded Bulpse6as sabessoy 113 Insufficient paper for job iPF770 Series Cause Corrective Action Paper has been loaded 3 f Not finished printing Finish printing remaining jobs is shown on the Display Screen press askew or warped paper the OK button has been loaded Printing will resume starting from the page on which the error occurred If this error recurs after you reload the roll remove the Roll Holder from the printer push the roll firmly in until it touches the Roll Holder flange and reload the Roll Holder in the printer See Attaching the Roll Holder to Rolls Follow these step to reload a sheet 1 Push the Release Lever back 2 Load the sheet aligning it with the guide on the right See Loading Sheets in the Printer 3 Pull the Release Lever forward 4 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Insufficient paper for job Cause Corrective Action The printer has received a print job longer than the amount of roll paper left when Press A or Y to select Print and then ManageRemainRoll in the Control Panel menu is On press the OK button to resume printing However the roll paper may ru
76. empting to place the printer on the Stand while the casters are not locked poses a risk of injury 2 Remove tape and packaging material attached to the printer Basic Guide uoneoojeg 1e1uud JOU eui JeJsueJ o1 6uuedaud 65 uoneooj eH 1e1uud JOU eui JejsugJ 0 6uuedejd Reinstalling the Printer iPF770 Series 3 Connect the power cord to the Power Supply Con nector on the right side of the printer 4 Plug the power cord into the outlet Ay Press the power button to turn the printer on Instructions are displayed on the Display Screen 6 Open the Ink Tank Cover and install the ink tanks 77 Load the Roll Media on the Roll Holder See Attaching the Roll Holder to Rolls Basic Guide iPF770 Series Reinstalling the Printer amp Load the Roll Media in the printer See Loading Rolls in the Printer 9 Install the software Note that the driver installation procedure varies depending on the type of connection See Installing the Software Windows See Installing the Software Mac OS When the printer is connected to a network via TCP IP the printer s IP address may be changed if you reinstall the printer Important ln this case be sure to reconfigure the printer s IP address Basic Guide uoneoojeg 1ejuud JOU eui JeJsueJ 0 6uuedeud 67 uomnelreisu eJejos SwopulM Je ug 1e1uug eui Burpeisu 68 Installing the Software iPF770 Series
77. er If paper is jammed inside the Top Cover 1 Open the Top Cover and move the Carriage to the left or right side manually away from the jam o Do not move the Carriage over jammed paper This may damage the Printhead S o Important 2 2 2 Clear any jammed paper from inside the Top Cover a After removing the paper make sure there are no other scraps of paper in the printer 3 Close the Top Cover y S o E ZU oO Q g 2 2 Q i eo o b 87 Basic Guide Bunoouse qnou Jedeg 8uipie88H suieiqo d 88 Clearing a Jammed Sheet iPF770 Series e Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam Important age the printer If the paper is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot After removing the paper make sure there are no other scraps of paper in the printer If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray After removing the paper make sure there are no other scraps of paper in the printer Basic Guide iPF770 Series Clearing Jammed Paper Paper Feed Slot 3 Pull the Release Lever forward Clearing Jammed Paper Paper Feed Slot Follow these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper 1 Tum he printer off See Turning the Printer On and Off 2
78. er has been advanced that will not be used a message is shown requesting you to remove it Press A or V to select Yes and then press the OK button Remove the paper and go to the next step 3 Positioning your hands as shown open the Roll Cov er I o E O E T D a Q S 4 Holding the Roll Holder flange a rest the Roll Hold er shaft on the Roll Ledge b At this time position the holder so that the R label c on the W label c on the Roll Holder flange is aligned with the R label d on the printer 15 Basic Guide Jedeg Buljpuey SiO BuippueH 16 Loading Rolls in the Printer iPF770 Series Ay Holding the Roll Holder flange a guide the holder 6 along the Roll Loading Slots b on both ends keep ing the holder level as you load it in the Roll Holder Slot A Do not force the Roll Holder into the printer with the right and left ends reversed This may damage the printer and Roll Holder Caution Do not release the flanges until the holder is loaded in the Roll Holder Slot Be careful not to pinch your fingers between the Roll Loading Slots b and the Roll Holder shaft c when loading rolls Insert the edge of the roll in the Paper Feed Slot a and advance the roll until you hear the feed tone Basic Guide iPF770 Series Removing the Roll from the Printer Be careful not to soil the printing surface of roll p
79. erless printing refer to the Paper Ref erence Guide See Displaying the Paper Reference Guide Press A or to select Print With Border and then press the OK button to continue printing The document will be printed with a border The loaded paper is a size not Press A or V to select Stop Printing and then press the OK button compatible with borderless print ing Replace the paper with paper compatible for borderless printing as follows 1 Press A or Y to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Replace the paper with paper compatible for borderless printing See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer The printer now starts printing the print job For information on types of paper compatible with borderless printing refer to the Paper Ref erence Guide See Displaying the Paper Reference Guide Press A or Y to select Print With Border and then press the OK button to continue printing The document will be printed with a border Because paper expands or con Use each type of paper only where the recommended environmental conditions are met For de tracts depending on the environ tails on environmental conditions for various paper see the Paper Reference Guide ment of use it may become nar See Displaying the Paper Reference Guide rower or wider than the suppor te
80. ess A or V to select the type of paper and then press the OK button The printer now starts feeding the paper G Refer to Paper Reference Guide for details on type of paper to select See Displaying the Paper Refer ence Guide Removing Sheets Remove sheets from the printer as follows On me Tab Selection screen of the Control Panel press or K to select the Paper tab L DHT Ready OK Paper Menu G e If the Tab Selection screen is not displayed press the Menu button Note 24 Press the OK button The Paper Menu is displayed 22 3 Press A or Y to select Eject Paper and then press the OK button Basic Guide iPF770 Series Removing Sheets 4 Press A or Y to select Yes and then press the OK button The paper is ejected from the front of the printer Ay Holding the paper push the Release Lever back and remove the sheet 6 Bull ihe Release Lever forward Basic Guide Jodeg Buljpuey sjeeus BuipueH 23 eoueuejure v pue sejqeunsuo syue xul 24 Replacing Ink Tanks iPF770 Series Consumables and Maintenance Ink Tanks Replacing Ink Tanks Compatible ink tanks For information on the compatible ink tanks for this printer see Ink Tanks Precautions when handling ink tanks Take the following precautions when handling ink tanks A For safety keep ink tanks out of the reach of children TET If ink is accidentally ingested contact a physician immediately
81. ess the OK button MediaType Mismatch Cause Corrective Action When Detect Mismatch in the Control Pan Follow these steps to ensure the paper type matches on the printer and in the printer el menu is set to Pause the type of paper driver loaded does not match the type specified in the printer driver 1 Press A or Y to select Stop Printing and then press the OK button 2 Change the paper type setting in the printer driver to the type loaded in the printer and try printing again Follow these steps to ensure the paper type matches on the printer and in the printer driver 1 Press A or Y to select Change Paper and then press the OK button Basic Guide oDessoe N 10413 Jeded BuipieBai sabessoy oDesse N 10413 Jeded Bulpsebes sebessoy 112 The paper is too small iPF770 Series Cause Corrective Action When Detect Mismatch in the Control Pan 2 Replace the loaded paper with paper of the type and size you have specified in el menu is set to Pause the type of paper the printer driver loaded does not match the type specified in See Loading and Printing on Rolls the printer driver See Loading and Printing on Sheets Press A or to select Print and then press the OK button to resume printing However note that this error may cause paper jams and affect the printing quality When Detect Mismatch in the Control Pan You can continue to print but note that this error may cause paper jams or prob
82. g the Printhead The Printhead cannot be recognized because it is not installed correctly Follow these steps to reinstall the Printhead 123 1 Open the Top Cover Basic Guide Execute printhead cleaning iPF770 Series Cause Corrective Action The Printhead cannot be recognized because it is not installed correctly 2 Reinstall the Printhead See Replacing the Printhead Execute printhead cleaning Cause Corrective Action The Printhead noz Follow these steps to clean the Printhead zles are clogged n ae 1 Stop printing by pressing A or V to select Stop Printing 2 Clean the Printhead See Cleaning the Printhead If the message is still displayed when printing replace the Printhead See Replacing the Printhead Press A or V to select Print and then press the OK button to resume printing However note that this error may affect the printing quality oDesse N 10413 speeujuud BuipieBaiJ seDesso N 124 Basic Guide iPF770 Series Insert the maintenance cartridge Messages regarding the maintenance cartridge Insert the maintenance cartridge Wrongimaintenancecarnidge e te E AddnancaecandacanGeaneSeran 125 Maitrit cartslilnedevellisdoWieese Te ICE UII IE A TE UE EUNT 125 INoMaimtemaneexeanniddgexeapdelVeee e EET 125 Maintenamce catntr idgestulleesseeecenee ceu esee ed ee RE 125 Maintenance cartridge problem Insert the ma
83. he firmware Off There are no active print jobs when the Data lamp is off c Message Lamp orange On A warning message is displayed Flashing An error message is displayed Off The printer is off or is operating normally d Power button green Turns the printer on and off See Turning the Printer On and Off The Power button is lit when the printer is on or in Sleep mode Basic Guide Seg Jejuug ueaJos ejds q pue suonejedQo 43 sed JOU ue81oS e dsig pue suone1edo 44 Control Panel iPF770 Series e Stop button Cancels print jobs in progress and ends the ink drying period Navigate button Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads as well as other operations See How to View Instructions with Navigate Arrow buttons e 4 button Press this button on the Tab Selection screen to move to another tab In menu items requiring numerical input press this button to move to another digit A button Press this button in the menu to move to another item In menu items requiring numerical input press this button to increment the number K button Press this button on the Tab Selection screen to move to another tab In menu items requiring numerical input press this button to move to another digit V button Press this button in the menu to move to another item In menu items requiring numerical input press this button to decrement t
84. he number OK button Press this button on the Tab Selection screen to display the menu of the tab shown Pressing this button in menu items of each tab for which is displayed at left will move to the lower level of the menu item enabling you to execute menu commands or set menu values Also press this button if the Display Screen indicates to press the OK button Back button Displays the screen before the current screen Menu button Displays the Tab Selection screen See Menu Settings Load button Press this button when loading or replacing paper See Loading Rolls in the Printer See Loading Sheets in the Printer Feed button Pressing this button when rolls are loaded enables you to reposition the paper See Feeding Roll Paper Man ually Cut button Pressing this button when rolls are loaded cuts the paper if you have specified Automatic or Eject in Cutting Mode in the Control Panel menu See Specifying the Cutting Method for Rolls Cut Sheet lamp green Lit when sheets are selected as the paper source Roll Media lamp green Lit when rolls are selected as the paper source A To recover from Sleep mode any button can be pressed except the Power button Note Basic Guide iPF770 Series Menu Operations Menu Operations To view available menus organized on tabs select a tab on the Tab Selection screen and press the OK button For details see Menu Settings When the Ink tab
85. idth list 3 In the Page Size list click the size of the original as specified in the source application 4 Select the Enlarged Reduced Printing check box 5 Select Fit Paper Size Fit Roll Paper Width or Scaling Configuring Settings in Mac OS 1 Access the Page Setup pane 2 Click the width of the loaded roll in the Roll Width list 3 Select the Enlarged Reduced Printing check box 4 Select either Fit Roll Paper Width or Scaling Mp 12096 Canon iPPoox Printing Preferences Main Page Setup Layout Favortes Unity Support mE E Page Sze som lt E Borderless Printing 7 Enlarged Reduced Printing Fit Paper Size Ft Foll Paper Width Sealing Auto 4mm T in 36 in Roll 914 Orientation 36 00 in x 5124 in A Pot AJ Landscape m tg Rotate Page 90 degrees Conserve Paper Paper Source Roll Paper lt Foll Paper Width 36an Roll 914 4mm Roll Paper Options Size Options Defaults ok J cance Apy J Me jJ Page Setup G Paper Source Roll Paper Z Roll Width 24 in 609 6mm M Enlarged Reduced Printing Fit Roll Paper Width Scaling 100 5 600 Borderless Printing Lc c Free Layout B ig Print Centered No Spaces at Top or Bottom Rotate Page 90 degrees on ay Basic Guide uome eisu e1xewjos SeJnjeo4 JOA 4e1uug 1ueiueAuo Ty
86. intenance cartridge Cause Corrective Action The Maintenance Cartridge is not installed Install the Maintenance Cartridge See Replacing the Maintenance Cartridge Wrong maintenance cartridge Cause Corrective Action A Maintenance Cartridge for a different model of printer is in Replace it with the Maintenance Cartridge for your particular model stalled See Maintenance Cartridge Maint cart The level is low Cause Corrective Action The Maintenance Cartridge is al You can continue to print but prepare a new Maintenance Cartridge to use when the message most full for replacement is displayed No Maintenance Cartridge capacity Cause Corrective Action The Maintenance Cartridge cannot absorb After confirming that the printer has stopped operating replace the Maintenance enough ink for Printhead cleaning or other oper Cartridge ation See Replacing the Maintenance Cartridge Maintenance cartridge full Cause Corrective Action The Maintenance Cartridge is full After confirming that the printer has stopped operating replace the Maintenance Cartridge See Replacing the Maintenance Cartridge Maintenance cartridge problem oDessoe N 10413 Cause Corrective Action An incompatible or used Maintenance Cartridge has Install an unused Maintenance Cartridge specified for use with the printer been installed See Replacing the Maintenance Cartridge o6puyeo eoueuegjureui eui HB
87. ion Jay When handling the roll be careful not to soil the printing surface This may affect the printing quality We recom me mend wearing clean cloth gloves when handling rolls to protect the printing surface mportan Use scissors or a cutting tool to cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes printed on the roll Align the edges of the paper on both ends of the roll Misalignment may cause feeding problems A For details on supported sizes and types of rolls see Paper Sizes or the Paper Reference Guide See Paper Sizes See Displaying the Paper Reference Guide To view instructions as you attach the Roll Holder press the Navigate button See How to View Instructions with Navigate Note Basic Guide iPF770 Series Attaching the Roll Holder to Rolls 1 Liftthe Holder Stopper lever a from the shaft side to unlock it Holding the Holder Stopper at the position indicated b remove it from the Roll Holder 2 Insert the respective attachments for the roll paper core on the Roll Holder and Holder Stopper Using rolls with a 2 inch paper core Roll Holder Right Holder Stopper Left Side Side Align the tips a of the 2 Inch Paper Core Attachment with the holes b of the Holder Stopper and No attachment is insert it firmly needed
88. is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the Ejection Guide even if it does not appear dirty because it may actually be covered with paper dust Printing on adhesive paper may leave adhesive on the Platen Paper Retainer or other parts To prevent paper jams we recommend cleaning inside the Top Cover after printing 1 Openthe Top Cover Basic Guide eoueuejure v pue sejqeuinsuo Jejuug eui amp uiuee 3 39 eoueuejure v pue sejqeuinsuoo Jejuug eui Buiuee o 40 Cleaning Inside the Top Cover iPF770 Series 2 If paper dust has accumulated in the Vacuum holes a on the Platen or in the Borderless Printing Ink Grooves b use the Cleaning Brush c provided with the printer to wipe it away If the Cleaning Brush is dirty rinse it in water Note 3 Using a damp cloth that you have wrung out com pletely wipe inside the Top Cover to clean it Wipe away any ink residue on the Platen as a whole a the Paper Retainer b Borderless Printing Ink Grooves c and Ejection Guide d SESS A Never use flammable solvents such as alcohol benzene or thinner If these substances come into con era tact with electrical components inside the printer there is a risk of fire or electrical shock arning Basic Guide iPF770 Series Cleaning the Printhead Do not use a dry cloth to wipe inside the Top Cover This may cr
89. is selected and the OK button is pressed Oink Menu Rep Ink Tank Head Cleaning A e f the Tab Selection screen is not displayed pressing OK will not display menus hun Menus can be selected after you resolve the problem ote Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items The following section describes menu operations and how they are presented in this User Manual Accessing menus Specifying menu items Specifying numerical values Executing menu commands Accessing menus Printer menus are grouped by function Menus are displayed with the upper line selected You can use the buttons on the Control Panel to access each menu Ready OK Paper Menu 9 Plain Paper ISO A2 Roll OK button l 1 Back button E Paper Menu Roll Paper Eject Paper Cut Sheet Chg Paper Type Press Back button to access a higher menu in the menu list and press OK button to access a lower one Basic Guide Seg Jejuug ueaJos ejds q pue suonejedQo 45 sed JOU ueaJos ejds q pue suonejedo 46 Menu Operations iPF770 Series Press A or Y to select the desired setting and then press the Press A to access a higher menu in the menu list and press Y to access a lower one If items of the menu list are more than the lines of the screen press A and V to scroll the menu Items you select are highlighted The scro
90. it in red e If the Ink Lamp is not lit reinstall the tank Note 6 Close the Ink Tank Cover Basic Guide iPF770 Series Replacing the Printhead Printheads l Replacing the Printhead When to replace the Printhead Replace the Printhead in the following situations If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu If the Display Screen indicates Open top cover and replace the printhead f your Canon dealer has advised you to replace the Printhead Compatible printheads For information on compatible printheads see Printhead Precautions when handling the Printhead Take the following precautions when handling the Printhead For safety keep the Printhead out of the reach of children e f ink is accidentally ingested contact a physician immediately Caution Do not touch the Printhead immediately after printing The Printhead becomes extremely hot and there is a risk of burns There may be ink around the nozzles of the Printhead you remove Handle the Printhead carefully during re placement The ink may stain clothing Important Do not open the Printhead pouch until immediately before installation After removing the Printhead from the pouch install it right away If the Printhead is left after the pouch is opened the nozzles may dry out which may affect printing quality Access the menu for Printhead replacement A
91. k Qs LEE r LESE awe Paper Reference Guide Canon V mssePRocRAF Paper Reference Guide p D 5 2 z e Mac OS S The basic instructions for displaying the User s Guide or Paper Reference Guide from imagePROGRAF Print o monitor are as follows o E 1 install the software 9 See Installing the Software Mac OS z o 2 Click System Preferences icon in the Dock 3 Click Printers amp Scanners Print amp Scan or Print amp sos Fax a LSN Personal c a M B o eg General Desktop amp Dock Mission Language Security Spotlight Universal Screen Saver Control amp Text amp Privacy Access Hardware b m FY BL e a CDs amp DVDs Displays poi Keyboard Mouse Trackpad Print amp Scan Sound Internet amp Wireless B o mne 0 iCloud Mail Contacts MobileMe Network Bluetooth Sharing amp Calendars System 2 s O e Users amp Parental Date amp Time Software Speech Time Machine Startup Disk Groups Controls Update 4 Select the printer in the Printer list and click Options amp Supplies Print amp Scan SSF Canon iPFxxxx Ki 2 Idle Last Used Canon iPFxxxx Open Print Queue Options amp Suppl Location Kind Canon iPPoxx Status Idle Share this printer on the network Sharing Preferences Default printer Last Printer Used Default paper size A4 d id Click the lock to prevent further changes
92. ks and then turn on the power installed correctly If the same message is displayed again write down the error code and message turn off the printer and contact your Canon dealer for assistance See Replacing Ink Tanks f Top cover is open Cause Corrective Action The printer has detected that the Top Cover is Open the Top Cover fully remove any foreign objects and close the Top Cover open again If the error occurs again close the Top Cover turn off the printer and wait a while before restoring power Prepare for parts replacement Cause Corrective Action It is almost time to replace consumables for If Parts replacement time has passed is displayed you can continue to use the which service is required printer for some time Contact your Canon dealer for assistance Parts replacement time has passed Cause Corrective Action It is past the recommended time to replace consumables for which service is required Contact your Canon dealer for assistance m 9 f Unknown file z D Cause Corrective Action e amp Data sent to keep the printer up to date such as pa Check the data Turn off the printer and wait a while before restoring power li per information is in the wrong format and then resend the data You have uploaded firmware for a different model Check the firmware version Turn off the printer and wait a while before re S storing power and then resend the firmware d If the message is disp
93. l as you pull it out Used Maintenance Cartridges are heavy Always grasp the cartridge firmly and keep the cartridge level during removal and storage If you drop a used Maintenance Cartridge or store it at an angle ink may Important leak and cause stains The remaining Maintenance Cartridge capacity is recorded on each printer Do not install a used Main tenance Cartridge in another printer 4 Keep the used Maintenance Cartridge level as you put it in the plastic bag Expel excess air from the plastic bag and seal the zipper Ay Confirm the Maintenance Cartridge is right side up put it in the box with the packaging material attached and store it so that it stays level Basic Guide eoueuejure v pue sejqeuinsuo oBpuye2 eoueuejurelN 37 eoueuejure v pue sejqeunsuoj eBpuye eoueuejurel Replacing the Maintenance Cartridge iPF770 Series Always put the used Maintenance Cartridge back in the box and store the box on a flat surface Also seal the zipper thoroughly Otherwise ink may leak and cause stains Important G Put the used Maintenance Cartridge in the plastic bag of the new cartridge and dispose of it in accord ance with local regulations Note 6 Keeping the new Maintenance Cartridge level insert it all the way in The printer now initializes the Maintenance Cartridge Do not remove the Maintenance Cartridge during initialization immediately after replacing the
94. layed again contact your Canon dealer for assis z tance D E 3 Multi sensor error Cause Corrective Action Direct sunlight or strong lighting may be shining on Take steps to ensure the printer is not used when exposed to direct sunlight the printer and causing the sensor to malfunction or strong lighting The performance of a sensor inside the printer may Turn off the printer and wait at least three seconds before restoring the pow be impaired er If the message is displayed again contact your Canon dealer for assistance Error in cutter position Cause Corrective Action The Cutter Unit stops in the middle of cutting 1 Push the Release Lever back and remove the paper 2 Pull the Release Lever forward 128 Basic Guide iPF770 Series Error Messages B3onderlessinimimdiedpessibios wancraqadacsednasaseabonaddarsacas E 118 Cernere eieiei mu E er Em Um TR UTR PET 122 anmotadjustipniatdodcs s eec E E S 123 eannotlideteculnislevelieorrectlvielosextaml cover OE 120 anmobdetecipadpieee ee T ELT 117 CAMMOUTECOC MIZE ML ital ea Cl eee eT 123 Check if ink tank is set and its color and direction 121 EheckspnintedkAoCunnie mts LOTES UT 122 Erle tse Tali UREA OOVA er ae a AE A A E een GrneraeaeaStacadeniarete E A 121 DDotmotpullre tinkitankee e EET 121 Endrolipapel feaddveees cec rU meaner ert oer esr reer Tremaine etree tre rrcure ee UNT ERE TK earn 118 ERROR EXX XXX x represe
95. lems el menu is set to Warning the type of pa in the printing results per loaded does not match the type speci fied in the printer driver The paper is too small Cause Corrective Action When Detect Mismatch in the Control Press A or V to select Print and then press the OK button to resume printing Panel menu is set to Pause paper small However note that this error may cause paper jams and affect the printing quality er than the size specified in the printer driver is loaded Adjust the paper size setting in the printer driver to match the size loaded in the printer as follows 1 Press A or Y to select Stop Printing and then press the OK button 2 Change the paper size setting in the printer driver to the size loaded in the printer and try printing again Replace the loaded paper with paper of a size that matches the size setting in the printer driver as follows 1 Press A or Y to select Change Paper and then press the OK button to stop print ing 2 Replace the loaded paper to match the settings in the printer driver and try printing again See Loading and Printing on Rolls See Loading and Printing on Sheets When Detect Mismatch in the Control You can continue to print but note that this error may cause problems in the printing Panel menu is set to Warning paper results smaller than the size specified in the print er driver is loaded The paper is too small Replace paper with A4 LT
96. level detection After checking the message press the K button 4 Aher checking the message press the K button Ay Press A or Y to select Yes and then press the OK button G Check the message and press the K button 77 Check the message and press the gt button amp Press A or Y to select Yes and then press the OK button Tank once emptied is used Printing stopped due to ink level unknown To continue you must release ink level detection 4 Release Release ink level detection after Canon is not liable for damages due to ink tank filling 4 Agree No Yes gt 4 Basic Guide Bunoouse qnou swa qojd JaulIO 109 Ink Level Detection iPF770 Series O Aconfirmation message about updating ink information is shown on the Display Screen After checking the message press the gt button Release ink level detection Perform after use of ink tank was registered P A vt lect Yes th the OK button 10 Press A or Y to select Yes and then press the CAgree Ink level detection is now released No Yes Buljoouse qnol sule qoJud JAUIO 110 Basic Guide iPF770 Series Paper mismatch Error Message Messages regarding paper I2apetmisiateliee secet tet c REA 111 MedialypeiMismate hia ecce ce TNNT E 111 Mhe paperistooismal em 112 aeeaiei 112 I2apnidtaMMlismiatche ee E ITE TE 113 Papersize notdetected Tann an INS Irasuffie
97. ll bar at right indicates the current position in the overall menu Load Feed Cut Power Menu Back e Lower menus are available if F is displayed at left next to the second and subsequent rows To access the lower menus select the menu and press the OK button Load Feed Cut Power Menu Stop Back oy Navigate YW Specifying menu items Menu items can be set as follows OK button E CutDustReduct After two seconds the display reverts to the upper level menu Off A Y E CutDustReduct On G f a confirmation message is displayed regarding the setting you entered follow the on screen instruc tions f you have changed the Interface Setup menu settings a message confirming whether to register the settings is displayed if you press Back button or Menu button Follow the instructions shown on the screen Basic Guide iPF770 Series Menu Operations Specifying numerical values Follow these steps to enter numbers In this example network settings items are entered IP Address Q00 000 000 000 1 Pressthe 4 or K button to move to the next field for input lt gt L R YA UP DOWN OK Set 2 Press the A or V button to enter the value G Hold down A or Y to increase or decrease the value continuously Note 3 Repeat steps 1 and 2 to complete the settings and then press the OK button G f a confirmation message is displayed regarding the setting
98. ly agitate the Ink Tank once or twice Agitate the ink in the Ink Tank by slowly ro tating the Ink Tank upside down and right side up repeat edly After installing an ink tank do not remove and shake it Doing so may cause the ink to leak out Important If you do not agitate the Ink Tank the ink may settle which may affect printing quality 26 G e If the Ink Tank is cold allow it to adjust to room temperature before attaching it to the printer Note Basic Guide iPF770 Series Replacing Ink Tanks 2 Open the pouch and remove the Ink Tank Never touch the ink holes or electrical contacts This may cause stains damage the Ink Tank and affect rintin lity Important 7 ae 3 Press the OK button and install the Ink Tank into the holder as shown with the ink holes facing down nk tanks cannot be installed in the holder if the color or orientation is incorrect If the Ink Tank does not fit in the holder do not force it in Check the Ink Tank serial number the Ink Color Label the color of the Ink Tank and the orientation of the Ink Tank before reinstalling it Forcing the Ink Tank into the holder may damage the printer Important 4 Push the Ink Tank Lock Lever closed until it clicks in to place Basic Guide eoueuejure v pue sejqeuinsuo syuel yu 2 eoueuejure v pue sejqeuinsuoo syue yul 28 Replacing Ink Tanks iPF770 Series Make sure the Ink Lamp is l
99. mark of Microsoft Corporation in the U S and or other countries Mac Mac OS Bonjour and OS X are trademarks of Apple Inc registered in the U S and other countries Adobe RGB a trademark of Adobe Systems Incorporated is color space proposed by Adobe Systems Incor porated Copyright Unauthorized reproduction of this user manual in whole or part is prohibited Legal Notice e tis illegal to reproduce currency bills negotiable securities and other documents prohibited by law Reproduc tion of such items may be subject to criminal prosecution e It is illegal to reproduce legal certificates licenses travel tickets and certain public and private documents pro hibited from reproduction by law Reproduction of such items may be subject to criminal prosecution Please note that intellectual property protected by copyright may not be reproduced without the express per mission of the copyright holder except for personal or household use under limited circumstances Basic Guide RIII SsuonneooJg LS RIII JOU SIU 10 SIgnURIN Manuals for this printer iPF770 Series Manuals for this printer MarnualsstogtissphiMTlele EIU UE TT 6 To view the User s Guide or Paper Reference DT 6 A boutsiisslser Mama lf RR 10 Manuals for this printer This printer has the following manuals Name Contents Medium Setup Guide Instructions for unpacking and setting up the printer and for Printed Manuals installing the
100. mmunications However there is no guaran tee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Basic Guide iPF770 Series Legal Notices Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Park Melville NY 11747 U S A Tel No 1 800 652 2666 For CA USA Only Included battery contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate for detail Trademarks Canon the Canon logo and imagePROGRAF are trademarks or registered trademarks of CANON INC Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark or registered trade
101. n iS a E O M eA E A EA a AA AAA E EE E EEE 127 Erorimeutten position n r a T UEM TS 128 EAEE CEEE Ea e A E ER E A OU UU E E re ee ate eaters 124 GAROM gt ocod xirecpresemtssaimUm ce ES 127 ISI oO5O2aespatamietemisioub Or E E 126 GL2 W0504 This command is not supported sese eee 126 GIE22Woocodliliermetmnoeryalsitull CocodisiO5 Ol ROSO8 on 09d A 126 Hardware error XXXXXXXX XXXX x represents a letter or number 127 IMKSINSUTRCIOM ere m E EDS RTT SU UU ME 120 Ilse ZG e Uu E UU E E E ecant 121 m ImSeniitriemnalntemamceseaiddgesee re 125 3 IriSutficienpapergomo OF arc E mates N 114 leadingiedgesdetectionsertobee ee o e OUO E EU S TE 117 E o MaintscantsnlaedevelilsioWiee e EEUU TS 125 Maintemamcescatntridgestulleeses eet UU mU UU T 125 Maintemamceeseanticdcdespnoale eee 125 m Media foe NASI cate e RT 111 3 MUlt SeUsoNOTOR e TOI UI S 128 Moule c ccc A epee on oe enone oper eer 120 INoxinkestamkeloadcodde se E D TL a OAE A R 121 B INoiMaimtemamneexeannidgereapdelVae t LOT 125 Merna SNE e ee EET ETE TS 121 japerceutngialedeeme e E T EEUU 117 PPapemisiGrooKeds eese ERU ONDE EMEN IUUTIUID E EIDEM A 116 STT aT T C MR 116 Papetnmisimatelreeee e IIT URSUS UM RT 111 I2apenmotaligmedswittamigltsguideseer T ies dacac ra acheresioscdasastsbaadGarkicac occ aab sc eocESSoA DSN AGONA 117 Rapenpositionimots itabletorborderess Pining aee a 118 RINE ASNO EEO seem T EU E 113 Rapid Mismate hi Ceneo ea UU AAE AAIE AEE AE dian AAE EEA E E E EA 113 Bantsi
102. n out during the print job and you may not be able to print all of the document Press A or V to select Change Paper and then press the OK button to stop print ing Either change the printer driver Paper Source setting or the GL2 Settings gt Pa per Source setting in the printer menu or replace the roll with a roll that has enough paper for the print job and then try printing again See Removing the Roll from the Print er See Loading Rolls in the Print er Press A or V and select Stop Printing or press the Stop button to stop printing oDesse N 10413 Jeded BuipieBoi sabessoyy This paper cannot be used Cause Corrective Action Paper smaller than the printer s minimum suppor Push the Release Lever back and load paper of the correct size ted size has been loaded See Paper Sizes Paper has been loaded that is too small to print Push the Release Lever back and load unused paper of A4 size or larger More the test pattern for printhead adjustment or noz than one sheet may be required depending on the adjustment zle checking Roll printing is selected Cause Corrective Action You have attempted to print on a roll Press A or V to select Load Roll Paper and then press the OK button Load the roll 114 but no roll is loaded and then print See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer Basic Guide iPF770 Series Roll printing is selected but sheets
103. o check box Media Type Plain Paper Get Infomation Advanced Settings 3 Check details in the Information dialog box dis Easy Setings x played next and click OK to close the Information dialog box geret 4 After you click OK when you print a job the im Vanes te ee agePROGRAF Preview window will be displayed p i sn Perd Cake ERR Print Quality Standard 600dpi Suitable for printing normal documents that contain a m ture of text photographs and graphics ok j Cmes v He Under some settings and in some environments PageComposer may be started Note Basic Guide iPF770 Series Print Preview Configuring Settings in Mac OS 1 Access the Main pane 2 Select the Print Preview check box 3 After you click Print the Canon imagePROGRAF Preview window will be displayed Media Type Plain Paper Easy Settings Advanced Settings Print Target Default Settings Photo Color Poster Faithful Color Reproduction Perspective GIS Print Quality Standard 300dpi D Suitable for printing normal documents that contain a E mixture of text photographs and graphics View set Cancel Print Basic Guide uome eisu e1Yewos seunjeeJ JeAuq Jeiuug JUaIUsAUOD 73 uome eisu SseMYOS seunjeeJ JOALA Jeiuug JUaIUsAUOD 74 Rotate Page 90 degrees Converse
104. oad ink tanks once emptied Ink level detection Ink tanks specified for this printer feature an ink level detection function to prevent the ink from running out during printing which prevents printer damage See Ink Tanks This function will not work correctly if you use refill ink tanks As a result printing stops Thus before using refill ink tanks you must cancel the ink level detection Printing with the ink level detection canceled may lead to printer damage and printing problems Canon Inc is not liable for any damage that may occur as a result of refilling ink After ink level detection has been released this function cannot be reactivated for currently loaded Ink Tank To 3 NEA use ink level detection again replace the Ink Tank with new ones specified for use with the printer 2 mportan Z Repeatedly removing and inserting an Ink Tank may damage the connection between the Ink Tank and the print S er which may cause ink leakage from the Ink Tank and damage the printer a Releasing ink level detection 9 J Onthe Display Screen a message indicates that the ink level g cannot be detected After checking the message press the gt Remaining level 2 button e D 3 7 Press A or V to select Information and then press the OK but 2 ton i 4 Please Check Information 108 Basic Guide iPF770 Series Ink Level Detection 3 A confirmation message is shown on the Display Screen about releasing ink
105. oad the paper correctly before it is cut You are using paper that cannot be cut with Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a the Cutter Unit cutting tool to cut the roll after printing See Specifying the Cutting Method for Rolls Cut Speed is not configured correctly in the Change the Cut Speed setting in the Control Panel menu Control Panel menu See Menu Structure During cutting printed documents fall out at In the Control Panel menu set Cutting Mode to Eject Hold documents after print an angle ing as they are cut See Specifying the Cutting Method for Rolls Paper is not cut Cause Corrective Action In the printer driver No or Print Cut Guideline is specified Specify Yes in Automatic Cutting in the printer driver in Automatic Cutting See Page Setup Sheet Windows See Paper Detailed Settings Dialog Box Mac OS In the Control Panel menu Cutting Mode is set to Eject If the Cutting Mode is Eject press the Cut button to cut the paper or Manual If the Cutting Mode is Manual cut rolls with scissors or the like See Specifying the Cutting Method for Rolls Depression on the leading edge is left Cause Corrective Action Keeping a roll in the printer for a long time When printing quality is most important we recommend setting TrimEdge Reload to without printing on it may leave a depres On or Automatic so that the paper edge is automatically cu
106. or Nozzle Clogging 3 Clean the Printhead if the nozzles are clogged See Cleaning the Printhead 4 Execute Head Posi Adj again See Automatic Adjustment to Straighten Lines and Colors The Printhead cannot be Press the OK button to clear the error aligned highly transparent film We recommend using a type of paper that you often use other than film for Printhead adjustment is loaded See Automatic Adjustment to Straighten Lines and Colors The Printhead is installed Straighten the Printhead as follows and then execute Head Posi Adj again crooked 1 Press the OK button to clear the error 2 Use Head Inc Adj to adjust the angle of inclination of the Printhead See Adjusting Line Misalignment 3 Execute Head Posi Adj again See Automatic Adjustment to Straighten Lines and Colors Wrong printhead Cause Corrective Action An incompatible Printhead has been installed Open the Top Cover and replace the Printhead with a new one See Replacing the Printhead Printhead error Cause Corrective Action There is a problem with the Printhead Open the Top Cover and replace the Printhead with a new one See Replacing the Printhead Cannot recognize print head Cause Corrective Action No Printhead is installed Follow these steps to install the Printhead oDessoe N 10413 speeujuud BuipueBai sabessoyy 1 Open the Top Cover 2 Install the Printhead See Replacin
107. ou are printing on sheets smaller than A2 size for Auto Advanced a confirmation message is dis played requesting you to continue printing Press the OK button and follow the instructions displayed Basic Guide Kypeno lUud 19499 10J sjueuusn pv peeujuug eui Gunsn py 79 Ayjend 1uug 4eneg 10 sjueugsn py junowe pee eui 8unsn py 80 Selecting a Feed Amount Adjustment Method iPF770 Series Adjusting the feed amount Selectingraikcedi Amount AGiUStimemteMethiO Cl mereer errs o SEES 80 Adjusting Line Lel meer mee enu RDUM MR REMO UE ES 81 f Selecting a Feed Amount Adjustment Method Methods of adjusting the amount paper is fed are set in Adj Priority Adjust Adj Priority to suit your particular printing application Print Quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adj Quality settings are applied When Adj Fine Feed is executed the Adj Fine Feed settings are applied in addition to the Adj Quality settings Print Length Adjusts the feed amount for better accuracy of lines in printed documents The settings of A High or B Standard Draft in Adjust Length are applied Automatic Print Quality or Print Length is selected depending on Print Priority as selected in the printer driver at the time of printing Image or Office Document Print Quality is selected Line Drawing Text Print Length is selected G Either A High or B Standard Draft in the Adjust Length menu
108. ou select network connection you will continue on to the screen for adding printers Basic Guide iPF770 Series Installing the Software 4 After installation click Exit IPE Printer Setup Installation complete Basic Guide uome eisu eseMyOS SO 98W JeAIG 1e1uug eui Burpeisul 71 uome eisu exe wJos seunjeeJ JeAuq Jeiuug 1ueiueAuo2 Print Preview iPF770 Series Convenient Printer Driver Features FGI EG RROV GW area rer c ETT Rotate Page 90 degrees Converse Paper HorderlesssH RT TG m T TON RED ean AU oe UAR TUN RN ieee Ee En ea ae TT ST eiie Tir T T A E EE Enlarged Beducederitifigee SU UTD EU E E E Print Preview Using the print preview function enables the following Media Type Plan Paper Check an image of the document as arranged on the paper in the position it will be printed You can reduce printing costs by checking how documents will be printed beforehand without the need to print them Pape Source Pol Paper Rol Paper width 17 1 Rol 31 Srl Change the layout orientation relative to the paper You can save paper by correcting the direction in which the document is arranged on the paper if necessary Pages 14 Configuring Settings in Windows 1 Access the Main sheet lt Canon iPox Printing Preferences a 2 Select the Open Preview When Print Job Starts Ter mm L Supp
109. ouch the nozzles b or metal con Torri tacts c This may damage the Printhead and affect printing quality mportan e Never touch the ink supply section d This may cause printing problems 77 While firmly holding the Printhead you have removed use your other hand to remove the orange Protective Part a Squeeze the grips c of Protective Part b and pull it down to remove it The inside surface of the Protective Part a and Protective Part b is coated with ink to protect the eri nozzles Be careful not to touch these surfaces when removing the caps mportan The Printhead contains ink to protect the nozzles We recommend removing Protective Part b as you hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area If ink accidentally spills wipe off the ink with a dry cloth If you need to put a Printhead somewhere temporarily before installation do not keep the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not reattach the removed Protective Part Dispose of these materials in accordance with local regu lations Basic Guide iPF770 Series Replacing the Printhead amp With the nozzles facing down and the metal contacts toward the back insert the Printhead into the Car riage Carefully push the printhead
110. ove the Maintenance Cartridge while ink is being drawn out the ink may leak out Basic Guide iPF770 Series Reinstal ing the Printer 77 When the processing is complete Completed Turn Power Off is displayed Press the Power button to turn the power off Pack the printer 1 Disconnectthe power cord and interface cable Load Menu Back Feed Cut Power Turn off the printer before you unplug it It may damage the printer if you unplug it before it is off and transfer it in that state If you accidentally unplug the printer plug it in again reinstall the ink tanks and Important follow this procedure again 2 Tape down printer covers to secure them in the re verse order of tape removal during installation 3 Remove the Stand by reversing the installation procedure when it was attached to the printer 4 Disassemble and repackage the Stand by following the installation procedure in reverse 5 Repack the Roll Holder Holder Stopper and printer in shipping materials and then package them in a shipping box Reinstalling the Printer The basic workflow for reinstalling the printer is as follows For detailed instructions see the Setup Guide Basic Guide uongeoojed 1ejuud Jejuug eui JejsueJ 0 6uuedeud 63 uoneooj eH 1e1uud Jejuug eui JejsueJ oj Buuedeug 64 Reinstalling the Printer iPF770 Series 1 Referring to the Printer Stand Setup Guide assemble
111. r you may not be able to obtain the desired printing results ERROR Exxx xxxx x represents a letter or number Cause Corrective Action An error requiring service may have occurred Write down the error code and message turn off the printer and contact your Can m HERROR Exxx xxxx on dealer for assistance 3 A Call for service e OK Printer Info 9 8 lt Hardware error XXXXxxxx xxxx x represents a letter or number D 5 Cause Corrective Action E The last portion of roll paper was used during a print job The paper Turn off the printer and remove the roll from the printer be was not advanced because the trailing edge is taped to the roll fore restoring power Fastening tape or the Belt Stopper has not been removed inside the Turn off the printer open the Top Cover and remove the Top Cover tape or the Belt Stopper before restoring power An error requiring service may have occurred Turn off the printer and wait at least three seconds before restoring the power MiHardware error If the message is displayed again write down the error code JOOOO0QOCXOXXXX and message turn off the printer and contact your Canon Turn off printer dealer for assistance wait then turn on again OK Printer Info 127 Basic Guide Top cover is open iPF770 Series Hardware error 03130031 2F7x x is 0 1 or 2 Cause Corrective Action The ink tank is not Turn off the power remove and then reinstall all of the ink tan
112. r a network eese Installation problems HP GL 2 problems Other problems ecrit Error Message Messages regarding paper sss eee eee 111 Messages regarding ink 120 Messages regarding printing or adjustment 122 Messages regarding printheads 123 Messages regarding the maintenance cartridge 125 Messages regarding HP GL 2 esses 126 Other Messages eee eee eee 127 Eitor Messages oeste tit ERE IE Eee tRE TEE tiniani 129 verl 00 2014 09 01 RIII suonneooJg LS Safety Precautions iPF770 Series Preface Safety Precautions Satetyirecqution eee ER EHE TEE 2 l egallNOuGes ee EE OU UNE Aa EE E E NESCIUNT EE 4 Safety Precautions Follow the warnings and precautions below to use the printer safely Do not perform any operations or procedures other than as described in this manual Doing so may result in unexpected accidents and can cause a fire or elec trical shocks Printer location A Do not set up the printer in any location exposed to alcohol thinner or other volatile liquids If these substances Wami come into contact with electrical components inside the printer there is a risk of fire or electrical shock arning A Never install the printer on an unstable or vibrating surface If it falls over this could cause personal injury Caution Never set up the printer in a location that is exposed
113. reased edges See Specifying the Cutting Method for Rolls Removing the Roll from the Printer Remove rolls from the printer as follows A e f you need to cut the roll see Specifying the Cutting Method for Rolls Note Basic Guide Jedeg Buljpuey SO Buljpuey ig Jedeg Buljpuey SiO BuippueH 18 Removing the Roll from the Printer iPF770 Series Onthe Tab Selection screen of the Control Panel press or K to select the Paper tab B Ready OK Paper Menu 9 Plain Paper ISO A2 Roll G e If the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Paper Menu is displayed 3 Press A or Y to select Eject Paper and then press the OK button 4 Press A or Y to select Yes and then press the OK button The roll is now rewound and ejected A Caution 5 Positioning er 6 Using both back to rewind the roll e If you have selected ManageRemainRoll gt On in the Control Panel menu a barcode is A MERE printed on the leading edge of the roll 2 num ee xiii Do not remove the roll before the barcode is 7 pum Ta BBB 7 Ssss printed You will be unable to keep track of the amount of roll paper left See Keeping Track of the Amount of Roll Paper Left your hands as shown open the Roll Cov hands rotate the Roll Holder toward the Basic Guide iPF770 Series Removing the Roll from the Printer 77
114. replacementtime haspassed 2a m m a TTL TT 128 repare Torparts replacement e eM 128 2rimtiieacloror aana eo Du Cr dert E T E Ue ar doe E RE 123 faedulanprimtmgilsiselected butratrollisiloadecee eU E 115 ielllevemispWrIODgb9ositomns ect E D c mL arserise eer 118 Remaining level of the ink cannot be correctly detected Check ink tank eee eee eee eee eee eee eee eee 120 Roll paper is not securely in contact with roll holder oo ccccccccccccececsssececscsesesecevsesssesavscsesesavecsesesececseseseeess 119 129 faollionimtingdissselectessbutisieeisareidoadedee eec 115 faollioerititigassselectedue ecce ee eue Mee Le e 114 Basic Guide iPF770 Series Shieetprintingisiselectedtse e NU EE 115 The following ink tanks cannot be recognized eeaeee eea e eea eene nente innen ens 121 ilihespapenmisitoo smallascse ecco tec eMe TU E 112 ililne papernissoossmalleseee eI 112 ziesrolliiszenplysebesenct here td RR UMEN S 115 MlilaisipapercammollbeUSOc e sees t T RR EE E S 114 ilinissttyboorolipabetnisio onm pati ewitnths Tas ETE ERR T 126 IKAT GEE SENE ee UT TU E ULT 128 WK OW thal Sexe tc nerrte ore A A Mace cen ar earl emt create Ree eee 128 Wrendimalpmtematnee ieasidgeqeee ett oU OTI E 125 Mroncpnintlaeadsse er boe E UR MTS 123 oDesse N 10413 s ess y 10413 130 Basic Guide Index A Adjust Lengt sua rae treten a Ree poete 80 81 TE PANIE aida a I ETER 80 Adobe RGB actio pesca cepas ter du eed 5 C GAD iniiae in narr r
115. rint Job Log Pause Print J Off On Third Level Fourth Level Fifth Level r Document Name L User Name Page Count B Job Status OK CANCELED warning are displayed here J Print Start Time Je yyyylmmidd hh mm ss L Print End Time yyyylmmidd hh mm ss L Print Time xxxsec Output Img Size T The image size is displayed t Media Type i Paper Consumed t Paper Length Paper Width Interface USB Network Ink Consumed Tot Ink Consumed XXx xxx ml t Print settings A Head Height Temp Humidity a Adjustment req 4 The ink color is dis XXX XXX ml l played here 1 Restrictions apply if a password is configured using Change Password in the Admin Menu Viewing is possible for administrators only Basic Guide Seg Jejuug ueaJos ejds q pue suonejedo 49 Menu Structure iPF770 Series Set Adj Menu Limited items are displayed during printing The displayed items are indicated by annotations sed JOU ueaJos ejds q pue suonejedo 50 First Level Second Level Third Level Fourth Level Fifth Level Sixth
116. rinter In the Control Panel menu set Head Height to Automatic See Troubleshooting Paper Abrasion and Blurry Images For paper based media such as Heavyweight Coated Paper set the VacuumStrngth to Strong or Strongest in the Control Panel menu If the paper still rubs against the printhead set the Head Height in the Control Panel menu to a higher value than the current setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images For film based media such as Tracing Paper set the VacuumStrngth to Standard Strong or Strongest in the Control Panel menu If the paper still rubs against the printhead set the Head Height in the Control Panel menu to a higher value than the current setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images When printing on paper 0 1 mm 0 004 in thick or less choose a VacuumStrngth setting of Weakest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images Be sure to select the correct type of paper in the Control Panel menu when loading paper See Loading Rolls in the Printer See Loading Sheets in the Printer The edges of the paper are dirty Cause The Platen has become dirty after borderless printing or printing on small paper The type
117. rinting remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occur red See Loading Sheets in the Printer PaprWidth Mismatch Cause Corrective Action When Detect Mismatch in the Control Panel Press A or to select Print and then press the OK button to resume printing menu is set to Pause the width of the loaded roll However note that this error may cause paper jams and affect the printing qual does not match the width specified in Fit Roll ity Paper Width in the printer driver Press A or Y to select Stop Printing and then press the OK button Follow these steps to replace the roll to match the width specified in the printer driver 1 Press A or Y to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Replace with paper of the width configured in the printer driver See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer The printer now starts printing the print job Make sure the roll width selected in the dialog box displayed when you select Fit Roll Paper Width in the printer driver matches the width of the roll loaded in the printer and then try printing again Paper size not detected Cause Corrective Action Paper has been loaded Follow these steps to reload the roll askew or warped paper has b
118. roperties 4 Click Preferences or Printing Preferences to display the Printing Preferences dialog box with the printer name added to the title 5 Selectthe Support sheet and click the User Man ual button lim Hardware and Sound Devices and Printers v 4 Search Devices and Printers rj Addadevice Addaprinter See what s printing Print server properties Remove device r 9 Devices 2 4 Printers and Faxes 3 Canon RE State Default Description The Device Stage TM for Canon imagePROGRAF Printe Manufacturer CANON INC Category Printer Model imagePROGRAF Printer Status 0 documentis in queue General Sharing Ports Advanced Color Management Securty Device Settings i Canon iPPoox Location Comment Model Features Color Yes Speed Unl Double sided No Letter 8 5 11 Staple No Maximum resolution 1200 dpi Canon iPFroox Paper available known ad T i Accesses the Canon support Support information where you can find the latest printer information check for software updates and browse other information Basic Guide RTT Jejuud Siu JO SJenue N To view the User s Guide or Paper Reference Guide iPF770 Series 6 Todisplay User s Guide click User s Guide Alternately to display Paper Reference Guide clic
119. s 8 i Subnet o gt XXX XXX XXX XXX Mask 8 Default XXX XXX XXX XXX i G W 8 DNS Set DNS Dync On Off tings 8 update 8 Pri DNS SrvAddr 8 j Sec DNS SrvAddr 8 DNS Host Name 8 DNS Domain Name 8 IPv6 7 IPVO Sup J On Off port 7 i IPV6 Stles On Off i SAddrs 7 9 t DHCPv6 On Off C9 DNS Set p DNS Dync Statefull On Off tings 8 update 8 Addr 8 9 i Stateless On Off i Addr 8 j Pri DNS SrvAddr 8 Sec DNS SrvAddr 8 Basic Guide Seg 19 Uld u 199 ejds q pue suoeiado 51 sued JOU ueaJos e dsig pue suonejedo 52 Menu Structure iPF770 Series First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level DNS Host Name 8 _ DNS Domain Name 8 Ethernet B Auto De 4 On Off Driver 7 7 tect 7 i i Comm Mo 4 Half Duplex Full Duplex de 5 7 P Ethemet 10 Base T 100 Base TX 1000 Base T Type 5 ECT P Spanning Not Use Use Tree 7 MAC Ad j 000000000 i dress 7 XX Interface Print 7 Return Defaults 7 System _ Sleep Tim 5 min 10 min 15 min 20 min 30 min 40 min 50 min
120. s the OK button Printing will resume starting from the page on which the error occurred If no message appears printing will continue from the next page oDessoe N 10413 There is remain The unused portion of the roll is heavy and this is placing a burden on the printer It may be helpful to change ing roll paper but the printing mode which will change the paper feed timing because it could Choose a higher level of Print Quality in the Advanced Settings of the printer driver not be advanced See Giving Priority to Particular Graphic Elements and Colors for Printing it could not be de tected Sheet printing is selected Cause Corrective Action Jeded Bulpsebas sabessoyy You have attempted to print on a sheet Press A or V to select Load Paper and then press the OK button Load a sheet and but no sheet is loaded then print See Loading and Printing on Sheets Press A or V and select Stop Printing or press the Stop button to stop printing Regular printing is selected but a roll is loaded Cause Corrective Action A print job for printing on 1 Press A or Y to select Remove Roll Paper and then press the OK button to stop printing 115 sheets was sent when a roll is loaded 2 After removing the roll load and print on a sheet of the type and size of paper you have specified in the printer driver Basic Guide oDesse N 10413 Jeded Bulpsebes sebessoyy 116 Paper jam iPF770 Series
121. sition indicated If you accidentally move the Carriage you will hear a warning tone and Printhead replacement is no longer possible If you move the Carriage by mistake close the Top Cover The Carriage will be moved to the position as indicated Important 2 if the Printhead Fixer Cover or Printhead Fixer Lever is dirty use a damp cloth that you have wrung out completely to wipe it clean Basic Guide Replacing the Printhead iPF770 Series Consumables and Maintenance Printheads 31 e Do not touch the Linear Scale a or Carriage Shaft b Touching these parts may damage them Important Pull the Printhead Fixer Lever forward all the way to open it completely 35 d 5 Q E Q o m c oO Q o o 9 0 2 e O ke o X LL o n o p Z E i A o p Z o 2 3 A gt A A amp Remove the Printhead and press the OK button Basic Guide eoueuejure v pue sejqeunsuoj Speeujuud 32 Replacing the Printhead iPF770 Series O e Never touch the metal contacts of the Carriage Furthermore do not allow any dirt or debris to become Bee adhered to the metal contacts of the Carriage These may damage the printer mportan G Dispose of the used Printhead in accordance with local regulations Note 6 Holding the new Printhead by the grips a remove it from the pouch O When handling the Printhead always hold it by the grips a Never t
122. splayed to complete instal 4 4 Installing the Software iPF770 Series Installing the Printer Driver Mac OS Installing the Software The basic instructions for installing the software are as follows For detailed instructions see the Setup Guide Supported connection methods The printer driver works over USB or network Bonjour or IP connections Follow these steps to install the software Installing the software When the printer is used over a network the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address Important Aner making sure the computer and printer are not connected by a cable turn the computer on 2 Insert the provided User Software CD ROM for the appropriate operating system in the CD ROM drive iPF Printer Setup lation Starting to install the helper tool Helper tool is necessary for the setup operations To continue the installation click the Next button If you want to view the basic operation of the printer click Basic Guide Exi Basic Guide e When the dialog box at right is displayed make sure the printer is on and connect the ee Important printer and computer with the cable Uem ATO printer Connection Switch the printer on then connect the cable Network Connection USB Connection Select the method for connecting to the printer and click Next If y
123. sted on the computer Adjust the settings of the color management software referring to the software or monitor The Printhead nozzles are clogged documentation as needed Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging Application Color Matching Priority is set to Click Special Settings in the Layout sheet of the printer driver and set Applica Off in the Windows printer driver tion Color Matching Priority to On in the dialog box that is displayed See Layout Sheet Windows Color may change slightly even on the same Follow these steps to prepare the printing environment model of printer if you use a different version of the firmware or printer driver or when you print 1 Use the same version of firmware or printer driver under different settings or in a different printing 2 Specify the same value for all settings items environment Banding in different colors occurs Cause The paper feed amount is out of ad justment Printing does not proceed smoothly because print jobs are interrupted during transmission In the Control Panel menu Adj Pri ority is set to Print Length The Printhead is out of alignment The Printhead nozzles are clogged Streaks may occur if you set the Print Quality too low The type of paper specified in the printer driver does not match the type loaded in the printer Corrective Action Adjust
124. step to reload a sheet 1 Push the Release Lever back 2 Reload the sheet straight in the correct position See Loading Sheets in the Printer Paper cutting failed Cause Corrective Action ess y 10413 There are sheets left on the Ejection Guide 1 Push the Release Lever back and remove the paper 2 Load the paper 3 Pull the Release Lever forward 4 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred See Loading Rolls in the Printer Jeded Bulpse6as sabessayy There is a foreign object 1 Lift the Top Cover and remove the foreign object by the Output Tray ob structing the Cutter Unit 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred You are not using the Use the printer only where the recommended environmental conditions for the paper are met Note printer under the recom that various environmental conditions are recommended for various types of paper For details on the mended environmental recommended environmental conditions for paper see Paper Reference Guide conditions for the paper See Displaying the Paper Reference Guide You are using paper that 1 Specify Manual as the cutting method and use scissors or
125. t before printing sion on the leading edge See Menu Structure The size of clear film cannot be detected Cause Corrective Action The Platen is soiled with ink or other substances Open the Top Cover and clean the entire Platen See Cleaning Inside the Top Cover Basic Guide Bunoouse qnou Jodeg 8uipie8eH suieiqo d Bunoouse qnou Jedeg 8uipie88H suieiqo d 92 Roll Paper is Continuously Ejected iPF770 Series Roll Paper is Continuously Ejected Cause Although sheets are selected as the paper source a roll was ad vanced Corrective Action After roll ejection stops follow these steps to reload the roll 1 Push the Release Lever back 2 Open the Roll Cover 3 Using both hands rotate the Roll Holder toward the back to rewind the roll At this time ensure that both ends of the roll are rewound evenly 4 Pull the Release Lever forward 5 Load the roll At this time be sure to press the Load button and select Load Roll Paper See Loading Rolls in the Printer Basic Guide iPF770 Series The Data lamp on the Control Panel does not light up Printing does not start The Data lamp on the Control Panel does not light up The printer does not respond even if print jobs are sent lal Sate T eT e eT 93 MMed pa S ree NA Cae Aa 93 The Data lamp on the Control Panel does not light up Cause Corrective Action The printer is not Make sure the power cord is securel
126. t does not have enough ink See Replacing Ink Tanks No ink left Cause Corrective Action There is no ink left Press the OK button open the Ink Tank Cover and replace the Ink Tank for There are no ink colors with x displayed above the the color that is out of ink remaining ink indicator See Replacing Ink Tanks Remaining level of the ink cannot be correctly detected Check ink tank Cause Corrective Action oDesse N 10413 Ink level detection cannot work correctly The refill ink tank can no longer be used See the section Ink level detection and take if you use refill ink tanks the appropriate action See Ink Level Detection GANA l Cannot detect ink level correctly Close tank cover Cause Corrective Action xui BulpseBas s bess w The remaining ink level could not be correctly detected Close the Ink Tank Cover The buzzer stops sounding Next No ink left is displayed and see No ink left EJ2H0 120 Basic Guide iPF770 Series Close Ink Tank Cover l Close Ink Tank Cover Cause Corrective Action The Ink Tank Cover is open Close the Ink Tank Cover l Ink tank is empty Cause Corrective Action There is no ink left in an ink tank Open the Ink Tank Cover and replace the Ink Tank for There are no ink colors with x displayed above the remaining ink indicator the color that is out of ink in the Ink tab top screen See Replacing Ink Tanks See Checking Ink Tank Levels
127. t to Leading edge colors may be uneven 110 140 mm from the leading edge The position varies depending on the Print Quality setting In this case select Scan Wait Time gt Area gt Entire area However note that printing will now take longer See Menu Settings Corrective Action In the Control Panel menu reduce the level of VacuumStrngth See Adjusting the Vacuum Strength In the Control Panel menu set Head Height to a lower height See Troubleshooting Paper Abrasion and Blurry Images Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Corrective Action Adjust the feed amount See Adjusting the Feed Amount Basic Guide Bunoouse qnou Kyupenb Gunuud eui uy sue goud 99 Gunoousejqnou Kyupenb Gunuud eui uj sue jgoud 100 The length of printed images is inaccurate in the feeding direction iPF770 Series Cause The type of paper specified in the printer driver does not match the type loaded in the printer Corrective Action Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the
128. ta for replotting is lost after the following operations In this case send the print job again ting d The memory buffer was cleared from the Control Panel The printer was turned off The printer has received a new HP GL 2 print job Printing has been canceled The printer stops when printing a HP GL 2 job the carriage stops moving Cause Corrective Action The printer is analyzing the print job Please wait a while until printing is finished A job was printed when Input Resolution in the Con In the Control Panel menu set Input Resolution to 300dpi and print again trol Panel menu was set to 600dpi See Menu Settings Basic Guide iPF770 Series The printer does not go on Other problems dhespnnteBdoesqmobgoloNme e ETT ET 107 IfttnesmrimtegivakesratoWangessoufcdbe ee ES 107 Messages advising to check the maintenance cartridge are not cleared eee eee eee ee eee ee eee ee 107 The printer consumes a lot of ink 91077 Ile BG G dS T T 108 The printer does not go on Cause Corrective Action The printer is unplugged Plug the power cord into the outlet and then turn on the printer The specified voltage is not supplied Check the voltage of the outlet and breaker See Specifications If the Printer Makes a Strange Sound Cause Corrective Action The printer The following sounds do not indicate a problem with the printer makes a sound during opera There is a sound of suction from the
129. te pennum the value of i i ber Width Color 07 255 Line Attrib No Setting utes Circle Set ting Basic Guide iPF770 Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Palette Selectthe Indicates Specify the i pen num Width Col values of i ber or and Line Width Col i Attributes or and Line i Attributes Factory J Selectthe Indicates Width Color and pen num Line Attributes be Reset Pa L All Palette Palette A Palette B i lette j Smoothing L Software Smooth i ThickenFi Off On i neLines i i Adjust Off On FaintLines j Processin E Warning Off On gOption PageSize Off On i Process1 PageSize Off On l Process2 GL2 Set Print i Interface EOP Tim pense 10 sec 30 sec 1 min 2 min 5 min 10 min 30 min 60 min i Setup 7 jJ i er 7 E H TCP IP 7 FEUPVACT eeIPVA 000 fees Automatic Manual J i Mode 7 t Proto Hr DHCP 7 On Off col 47 J E BOOTP 7 On Of R RARP 7 Je On Off E IPvV4 Set IP Ad Je XXX XXX XXX XXX i tings 8 i dres
130. the Roll Holder to Rolls Follow these step to reload a sheet 1 Push the Release Lever back 2 Pull out the sheet 3 Pull the Release Lever forward 4 Reload the sheet aligning it with the guide on the right See Loading Sheets in the Printer O e To disable this message if it is displayed repeatedly despite reloading paper for example choose Off or Loose in the Skew Check Lv setting of the printer menu However this may cause jams and printing problems be cause paper may be askew when printed Also the Platen may become soiled which may soil the back of the next document when it is printed Important Basic Guide iPF770 Series Paper not aligned with right guide Paper not aligned with right guide Cause Corrective Action When paper was loaded it was not aligned with the guide on the right Follow these step to reload a sheet side 1 Push the Release Lever back 2 Pull out the sheet 3 Pull the Release Lever forward 4 Reload the sheet aligning it with the guide on the right Cannot detect papr Cause Corrective Action The printer could not detect the paper Reload the paper as follows 1 Remove the paper and press the OK button 2 Reload the paper See Loading Sheets in the Printer 22910 See Loading Rolls in the Printer E l Leading edge detection error Cause Corrective Action The leading edge of the paper cannot be detected Follow these
131. the roll firmly on the Roll Holder until it touches the flange See Attaching the Roll Holder to Rolls 3 Load the Roll Holder in the printer oDesso N 10413 Jeded BuipieBai sabessoyy 119 Basic Guide Ink insufficient iPF770 Series Messages regarding ink Inkinsulficiehbem te EET EU T 120 INodmkdelbberer t I M TU 120 Remaining level of the ink cannot be correctly detected Check ink tank eee eee eee eee eee eee eee eee 120 eanmotsdetecsinkdevelieonectlyACloseXtamk ove S 120 losesmcameeovole cnet Ink tank is empty 0 eee eres Not much ink is left Noiinktankloade d m EU EE EU E UE 121 eheeksinimatanmkissetamdiitsssolemanmcieieetof UMS 121 The following ink tanks cannot be recognized 121 l9o mot pullto binKstarikse eere EUST ERNST EIUS ES 121 Ink insufficient Cause Corrective Action The ink level is low so you cannot print clean the Printhead or Press A or V to select Rep Ink Tank and then press the OK do other operations that require ink button Replace the Ink Tank that is low with a new Ink Tank There is not enough ink of the color with x displayed above the See Replacing Ink Tanks remaining ink indicator Press A or to select Continue to print and then press the OK button to resume printing However note that this error may affect the printing quality Press the OK button open the Ink Tank Cover and replace the Ink Tank for the color tha
132. tion The printer has not detected the new Mainte Remove the new Maintenance Cartridge you have just installed and insert it nance Cartridge that was used to replace the old again firmly one See Replacing the Maintenance Cartridge The printer consumes a lot of ink Cause Corrective Action Many full page color images In print jobs such as photos images are filled with color This consumes a lot of ink This does not are printed indicate a problem with the printer Basic Guide Bunoouse qnou sulejqoJd JaulIO 107 Ink Level Detection iPF770 Series Cause Corrective Action Head Cleaning B in the Con Head Cleaning B in the Control Panel menu consumes a lot of ink This does not indicate a prob trol Panel menu is executed lem with the printer Unless the printer has been moved or stored for a long period or you are frequently troubleshooting Printhead problems we recommend not performing Head Cleaning B to the ex tent possible You have just finished initial in After initial installation or at the first time use after transfer ink flows into the system between the stallation when more ink is Ink Tank and Printhead consumed to fill the system Although the amount of remaining ink may drop as a result it does not indicate a problem The Printhead nozzles are Check for nozzle clogging clogged See Checking for Nozzle Clogging Ink Level Detection Ink level detection will be deactivated if you l
133. to the Maintenance Cartridge Once preparations are finished a message on the Display Screen requests you to open the Ink Tank Cov er Do not remove the Maintenance Cartridge except when the message for replacing it is displayed ee If you remove the Maintenance Cartridge while ink is being drawn out the ink may leak out mportan f consumables must be replaced the message Consumables must be replaced Call for service is shown on the Display Screen and preparation is not possible If this message is displayed press the OK button and contact your Canon dealer for assistance Remove the Ink Tank 1 Openthe Ink Tank Cover 2 Pressing the tip of the Ink Tank Lock Lever horizon tally lift the Ink Tank Lock Lever to release the lock 3 Holding the ink tanks by the grips remove them Basic Guide uoneoojed 1ejuud Jejuug eui JejsueJ 0 6uuedaud 61 uoneooj eH JOU Jejuug eui 49JsueJ 0 BuuedaJd 62 Preparing to Transfer the Printer iPF770 Series e Store the ink tanks you removed with the ink holes a facing up Otherwise ink may leak and cause stains o Important 4 Repeat steps 2 and 3 to remove all ink tanks Ay Push all ink tank lock levers closed until they click in to place 6 Close the Ink Tank Cover Ink is now drawn into the Maintenance Cartridge C Do not remove the Maintenance Cartridge except when the message for replacing it is displayed Dedit If you rem
134. trong or Strongest in the Control Panel menu If the paper still rubs against the printhead set the Head Height in the Control Panel menu to a higher value than the current setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images For film based media such as Tracing Paper set the VacuumStrngth to Standard Strong or Strongest in the Control Panel menu If the paper still rubs against the printhead set the Head Height in the Control Panel menu to a higher value than the current setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images Clean the Ejection Guide See Cleaning the Printer Exterior The surface of the paper is dirty Cause Corrective Action The Paper Retainer is soiled Clean the Paper Retainer See Cleaning Inside the Top Cover You are using a paper that In the Control Panel menu set Roll DryingTime to at least 1 min does not dry easily See Menu Settings When paper that does not dry easily is used for printing it may curl during printing and touch the Output Tray In this case in the Control Panel menu complete the settings for Dry time and Area in Scan Wait Time However note that printing will now take longer See Menu Settings The back side of the paper is dirty Cause Corrective Action The Platen has become dirty after borderless Open the Top Cover and clean the Platen
135. tting value If it is longer use a negative value The feed amount can be adjusted in 0 02 increments Basic Guide iPF770 Series Clearing Jammed Roll Paper Troubleshooting Problems Regarding Paper eleaumarjanmimeciiollibapog T H 83 Eeee GRII TGT 86 eleanimdiamimecimsapensabenieedisiouUmee nououcdctodotiiedbsdocuneodtadacHsdaudadceeddeiosnstodtieenaEdoshocaied 89 Rollipapercannot be insertediintoithePaper Reed Slot eee MES 90 PANNOUIOACESMEGES sere er em rH Ce ED m Em ET E UN Ue 91 PPapenmissnioboutineatlyi ceste IU NT CU UU UU REUS EEUU E TIUS 91 PPapengismobcubec tere eL TIU US 91 I9epressiomomninelleaditgdiedgclisloiu en EET 91 ililmessizexoneleanifilmicammoasbexdelectedi e 91 aolliPapenisiContmuouslyibjeclode emere ER MU I A E 92 Clearing Jammed Roll Paper If paper from a roll becomes jammed Paper jam is shown on the Display Screen of the Control Panel Remove the jammed paper as follows 1 Positioning your hands as shown open the Roll Cov er 2 Cut the loaded roll paper with regular scissors or the like A When cutting paper be careful to avoid injury or damage to the printer Caution Basic Guide Bunoouse qnoau Jodeg 8uipie8eH suieiqo d Bunoouse qnou Jodeg 8uipie88H suieiqo d 84 Clearing Jammed Roll Paper iPF770 Series 3 Push the Release Lever back 4 Remove the jammed paper If paper is jammed inside the Top Cover L
136. ttings of the printer driver choose Image Printed colors may appear uneven on the leading edge of paper that is susceptible to curling Select a stronger level in VacuumStrngth in the Control Panel menu to increase suction against the paper or specify a leading margin of 20 mm 0 79 in or more See Adjusting the Vacuum Strength Choose a higher level of Print Quality in the Advanced Settings of the printer driver Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High modes but the printing quality is lower Basic Guide iPF770 Series Image edges are blurred or white banding occurs Cause Printed colors may be uneven if you set the Print Quality too low Color may be uneven between dark and light image areas When borderless printing is used the edge of the paper is cut during printing Thus ink density may be slightly uneven at the leading edges The Printhead is out of alignment Allowing printed documents to dry on top of each other may cause un even colors Density may be uneven if you use Glossy Paper or Coated Paper The type of paper specified in the printer driver does not match the type loaded in the printer Scan Wait Time gt Area in the Con trol Panel menu is set to Leading edge Image edges are blurred or white banding occurs Cause The Platen suction is too strong Incorrect Printhead alignment value The type of paper specified in the
137. ulpseHes saesson 125 Basic Guide This type of paper is not compatible with HP GL 2 iPF770 Series Messages regarding HP GL 2 TAS mos a papemistmotecompati Oleswithnital Ze E aae oae e EEE E E EEA 126 CLA Wess ihe menmen enti GocodisiO5 Ol e ar OLO TM 126 cli2aWos502he parameter toutorrande m TI 126 S TR HEE ST DEE eT 126 This type of paper is not compatible with HP GL 2 Cause Corrective Action The printer has received a HP GL 2 print Follow these steps to replace the type of paper in the printer job that cannot be printed on the paper that has been advanced 1 Press A or Y to select Change Paper and then press the OK button 2 Replace the paper with a type compatible with HP GL 2 For details on paper com patible with HP GL 2 refer to the Paper Reference Guide See Displaying the Paper Reference Guide Press A or V to select Stop Printing and then press the OK button Press A or V to select Print and then press the OK button to resume printing Howev er note that this error may cause paper jams and affect the printing quality GL2 Wxxxx The memory is full xxxx is 0501 0903 or 0904 Cause Corrective Action The printer memory is Because the entire print job could not be received the printer may not be able to print the entire original full Check the printing results In the Control Panel menu setting On the Fly to On may enable printing However check the printing results because the imag
138. ure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level j Use Remo On Off i teUl 7 i Reset PaprSetngs 7 i Show Job Off On i Log 7 Prep MovePrinter P Admin Change P The screen for setting the password is displayed Menu 7 Pass i word 8 Init Admin Pswd 8 Adj Fine Feed 11 12 Printer In Paper Info fo 11 Ink Info Use Situa Tot Print Area Duty Counter J tion 1 Available after you have used Auto Advanced in Head Posi Adj once 2 Available if Adj Priority is Automatic or Print Quality 3 Available if Adj Priority is Automatic or Print Length 4 Not displayed if IPv4 Mode is Manual 5 Not displayed if Auto Detect is On 6 Follows the setting in Date Format T Restrictions apply if a password is configured using Change Password in the Admin Menu Viewing and configuration is possible for administrators and only viewing for other users 8 Restrictions apply if a password is configured using Change Password in the Admin Menu Viewing and configuration is possible for administrators only 9 Not displayed if IPv6 Support is Off 10 Default setting for the time to enter the power save mode Sleep mode is recommended 11 Displayed as the menu during printing while printing is in progress 12 Not displayed in the regular menu
139. y seek medical assistance immediately Caution e f ink accidentally gets in your eyes immediately rinse with water If ink gets on your skin immediately clean it off with soap and water If irritation persists in your eyes or on your skin contact a physician immediately Avoid dropping or shaking printheads ink tanks and maintenance cartridges Spilled ink can stain clothing and the work area Never touch the electrical contacts of the Printhead after printing The contacts become extremely hot and can cause minor burns Basic Guide RIII suonneooJg Alares RIII suonneooJg Aiejes Legal Notices iPF770 Series Other A Never disassemble the printer or attempt repairs There are high voltage parts inside the printer that can cause a fire or electrical shock Warning Never use flammable sprays around the printer The gas of flammable sprays can cause a fire or electrical shock if it contacts high voltage points inside the printer Never touch the cutting edge of Cutter Unit a This could cause personal injury A Never insert your hand into the printer while it is printing Moving parts inside the printer can cause injuries Caution Never place anything on the printer such as small metal objects paper clips staples liquids any type of liquid container that contains flammable liquids alcohol benzene etc If such objects fall into the printer this could cause a fire or electrical sho
140. y plugged in all the way Press the Power button to turn on the printer on The target printer In Windows select the printer by clicking Select Printer or Printer in the printing dialog box and try printing was not selected again when printing n Mac OS open the dialog box of the printer driver select the printer from the list of Printer and try print ing again The print job is n Windows restart the print job as follows paused 1 Click the printer icon in the Devices and Printers window 2 Click See what s printing to open a window 3 Click Pause Printing in the Printer menu to clear the check box Note depending on the version restart the print job as follows 1 Right click the printer icon in the Printers and Faxes or Printers window 2 Click Resume Printing in the menu n Mac OS restart the print job as follows 1 Click Print amp Scan This is identified as Printers amp Scanners or Print amp Fax in other versions of Mac OS 2 Select the printer and then Resume Printer or Resume in the Printers menu to restart the print job The printer does not respond even if print jobs are sent Cause Corrective Action In the Control Panel menu Pause Print is On Set Pause Print to Off See Pausing Printing In the Control Panel menu Use USB or Use Ethernet is set to Off Set Use USB or Use Ethernet to On See Menu Settings Ink Filling is displayed Cause Corrective Action

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