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DELL PowerEdge T430

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1. The System Security screen is displayed 4 Onthe System Security screen verify that Password Status is Unlocked 5 Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password e A password can have up to 32 characters The password can contain the numbers 0 through 9 Only the following special characters are allowed space U C D 9 0 C A message prompts you to re enter the system password 6 Re enter the system password and click OK 7 Select Setup Password enter your setup password and press Enter or Tab A message prompts you to re enter the setup password 8 Re enter the setup password and click OK 9 Press Esc to return to the System BIOS screen Press Esc again A message prompts you to save the changes K NOTE Password protection does not take effect until the system restarts 45 Using your system password to secure your system Prerequisites K NOTE If you have assigned a setup password the system accepts your setup password as an alternate system password Steps 1 Turn on or reboot your system 2 Type your password and press lt Enter gt Next steps When Password Status is Locked type the password and press lt Enter gt when prompted at reboot If an incorrect system password is entered the system displays a message and prompts you to re enter your pas
2. Enables the Monitor Mwait instructions in the processor By default the Monitor Mwait option is set to Enabled for all system profiles except Custom K NOTE This option can be disabled only if the C States option in Custom mode is disabled K NOTE When C States is enabled in Custom mode changing the Monitor Mwait setting does not impact system power performance System Security Settings screen You can use the System Security screen to perform specific functions such as setting the system password setup password and disabling the power button To view the System Security click System Setup Main Menu System BIOS System Security Settings Menu Item Intel AES NI System Password Setup Password Password Status TPM Security TPM Information TPM Status TPM Command Description Improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default Sets the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Sets the setup password This option is read only if the password jumper is not installed in the system Locks the system password By default the Password Status option is set to Unlocked NOTE The TPM menu is available only when the TPM module is installed Allows you to control the reporting mode of the Trusted Platform
3. Remove the following components from the system hard drives e hard drive backplane e USB memory key e hard drive tray e cooling shroud e expansion card risers if present e expansion cards e power supply unit s e cooling fan assembly if present cooling fans e processor s and heat sink s e memory modules Let the system dry thoroughly for at least 24 hours Reinstall the components you removed in step 3 nstall the system cover Turn on the system and attached peripherals f the system does not start properly see Getting Help f the system starts properly shut down the system and reinstall all the expansion cards that you removed Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help 155 Troubleshooting a damaged system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Ensure that the following components ar
4. 13 If a USB device causes the same problem power down the device replace the USB cable with a known good cable and power up the device Next steps If all troubleshooting fails see Getting Help Troubleshooting iDRAC Direct USB XML configuration For information on USB storage device and server configuration see the Integrated Dell Remote Access Controller User s Guide at dell com esmanuals Steps 1 Ensure your USB storage device is connect to the front USB Management Port identified by s icon 2 Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one partition 3 Verify that the USB storage device is configured correctly For more information on configuring the USB storage device see the Integrated Dell Remote Access Controller User s Guide at dell com esmanuals 4 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only 5 Make sure the iDRAC Managed USB XML Configuration option is either Enabled or Enabled only when the server has default credential settings 6 Remove and re insert the USB storage device 7 If import operation does not work try with a different USB storage device Next steps If all troubleshooting fails see Getting help 155 Troubleshooting iDRAC Direct laptop connection For information on USB laptop connection and server configuration see the Integrated Dell Remote Access Controller
5. 2 Phillips screwdriver ready 3 Follow the procedure listed in Before working inside your system Steps 1 Unpackthe new system board assembly CAUTION Do not lift the system board assembly by holding a memory module processor or other components 2 Hold the posts and lower the system board into the chassis 3 Push the system board toward the back of the chassis such that the ports on the system board align with the corresponding slots on the chassis 4 Install the screws to secure the system board to the chassis Next steps 1 Install the Trusted Platform Module TPM For information on how to install TPM see Installing the Trusted Platform Module For information on TPM see Trusted Platform Module 2 Replace the following processors s and heat sink s internal USB key if required internal dual SD module internal cooling fan expansion card holder iDRAC ports card 5 Reconnect all cables to the system board a b o d cooling shroud e f g K NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket Follow the procedure listed in After working inside your system 5 Ensure that you a Use the Easy Restore feature to restore the service tag For more information see Easy Restore If the service tag is not backed up in the backup flash device enter the system service tag manually For more information see Enteri
6. Description Imports exports deletes or restores the platform key PK Allows you to import export delete or restore entries in the Key Exchange Key KEK Database Imports exports deletes or restores entries in the Authorized Signature Database db Imports exports deletes or restores entries in the Forbidden Signature Database dbx Miscellaneous Settings screen You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time To view the Miscellaneous Settings click System Setup Main Menu System BIOS Miscellaneous Settings Menu Item System Time System Date Asset Tag Keyboard NumLock F1 F2 Prompt on Error Load Legacy Video Option ROM Description Enables you to set the time on the system Enables you to set the date on the system Displays the asset tag and enables you to modify it for security and tracking purposes Enables you to set whether the system boots with the NumLock enabled or disabled By default the Keyboard NumLock is set to On K NOTE This option does not apply to 84 key keyboards Enables or disables the F1 F2 prompt on error By default F1 F2 Prompt on Error is set to Enabled The F1 F2 prompt also includes keyboard errors Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video controller Selecting Enabled in the operating syste
7. Installing the system top cover Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keepthe 2 Phillips screwdriver ready Steps 1 Align the tabs under the top cover with the slots on the top of the chassis 2 Slide the cover toward the front of the system until the screw holes on the cover aligns with the holes on the chassis 3 Secure the cover onto the chassis using the screws Next steps 1 Install the system cover 2 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 148 5 Converting the system from tower mode to rack mode Your system can be converted from the tower mode to the rack mode To convert your system from the tower mode to the rack mode you require the tower to rack conversion kit which contains the following items e Rack ears left and right with three screws each e VGA module included with the control panel for rack mode Apair of rails optional Safety instructions A CAUTION Many repairs may only be done by a certif
8. 3 5 A 1871 BTU hr maximum 450 W power supply 1908 BTU hr maximum 495 W power supply 2891 BTU hr maximum 750 W power supply 4100 BTU hr maximum 1100 W power supply 100 240 V AC autoranging 50 60 Hz connected to IT power systems with a phase to phase voltage not exceeding 230 V 175 Drives Hard drives Four hard drive systems Eight hard drive systems Sixteen hard drive systems Optical drive Tape drive Connectors Back NIC Serial USB Video IDRAC8 SD vFlash 174 Up to four 3 5 inch internal cabled SATA or nearline SAS hard drives Up to eight 3 5 inch internal hot swappable SATA or nearline SAS hard drives NOTE 2 5 inch hard drives in 3 5 inch carriers are supported for SAS and SATA SSD hard drives Up to sixteen 2 5 inch internal hot swappable SATA nearline SAS SAS or SATA SSD hard drives One optional SATA DVD ROM drive or DVD RW drive K NOTE If your system is installed with a double width GPU card the system supports only one 5 25 inch removable media storage device Up to two optional 5 25 inch tape drive K NOTE If your system is installed with a double width GPU card the system supports only one 5 25 inch removable media storage device Two 10 100 1000 Mbps DB 9 Serial Port connector Six Hi Speed USB Host five USB 2 0 and one USB 3 0 15 pin VGA One optional 1 GbE Ethernet One optional SD vFlash memory card Two Hi Speed USB H
9. For more information see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide e Remote Services that includes Web Services Management WS Man For more information see the Lifecycle Controller Remote Services Quick Start Guide For more information on setting up and configuring iDRAC see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Logging in to iDRAC You can log in to iDRAC as an iDRAC local user a Microsoft Active Directory user or a Lightweight Directory Access Protocol LDAP user You can also log in by using Single Sign On or a Smart Card The 27 default user name is root and password is calvin For more information on logging in to iDRAC and iDRAC licenses see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also access IDRAC using RACADM For more information see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide available at dell com esmmanuals Installing the operating system If the server is shipped without an operating system install the supported operating system on the server by using one of the following methods e Dell Systems Management Tools and Documentation media See the operating system documentation at dell com operatingsystemmanuals Dell Lifecycle Controller See the Lifecycle Controller documentation
10. Restart the system Update any required drivers for the PCle card Re install the card If the problem persists see Getting help Hard drive indicator codes 3 Figure 5 Hard drive indicators 1 hard drive activity indicator 2 hard drive status indicator 3 hard drive NOTE If the hard drive is in Advanced Host Controller Interface AHCI mode the status indicator on the right side does not function and remains off Drive status indicator pattern RAID only Condition Blinks green two times per second Identifying drive or preparing for removal Off Drive ready for insertion or removal K NOTE The drive status indicator remains off until all hard drives are initialized after the system is turned on Drives are not ready for insertion or removal during this time Blinks green amber and turns off Predicted drive failure Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds amber three Rebuild aborted seconds and turns off six seconds 19 Back panel features and indicators 1 13 12 11 Figure 6 Back panel features and indicators Item Indicator button or Icon Description connector 1 dud supplies PSU1 and Redundant Up to two 495 W 750 W or power supply 1100 W redundant AC power supplies 20 Item Indicator button or Icon Description connector Non redundant One 450 W non redundan
11. 21 22 23 24 25 26 27 28 29 30 31 32 Connector SATA_TBU J_SATA_B CTRL_PNL J_SATA_A INT_USB_3 0 TPM_MODULE J_PSWD_NVRAM SLOT1 PCIE G2 X4 PCH SLOT2 PCIE G2 X1 PCH SLOTS PCIE G3 X16 CPU1 SLOTA PCIE G3 X16 CPU1 SLOT5 PCIE G3 X8 CPU2 SLOT6 PCIE G3 X8 CPU2 BATTERY FAN1 FAN2 B1 B2 J_AMEA B4 B5 CPU2 PWR CONN C P3 CPU1 IDSDM INTRUSION A1 A5 A2 A6 PWR CONN B P2 A8 A4 A7 A3 ACT LED Description Tape drive SATA connector SATA connector B Control panel interface connector SATA connector A Internal USB connector Trusted Platform Module TPM connector See System Board Jumper Settings PCle card connector 1 PCle card connector 2 PCle card connector 3 PCle card connector 4 PCle card connector 5 PCle card connector 6 System battery Internal cooling fan connector External cooling fan connector Memory module sockets Advanced Management Enablement Adapter AMEA connector Memory module sockets Processor 2 CPU2 power connector Processor 1 Internal dual SD module connector Intrusion switch connector Memory module sockets CPU1 power connector Memory module sockets Front panel hard drive LED controller connector 169 Ite Connector Description m 33 BP SIG Backplane signal connector 4 ODD PWR Optical drive power connector System board jumper settings For information on resetting the password jumper to di
12. 35 Removing and installing a memory module 1 memory module 2 memory module socket memory module socket ejector 2 Related Links Removing the cooling shroud Installing memory modules Installing memory modules Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud A WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module Steps 1 Locate the appropriate memory module socket A CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or metallic contacts 90 CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module insert both ends of the memory
13. A CAUTION This troubleshooting procedure can erase data stored on the hard drive Before you proceed back up all files on the hard drive Steps 1 Run the appropriate diagnostic test For more information see Using System Diagnostics Depending on the results of the diagnostics test proceed as needed through the following steps 2 If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Restart the system and press lt F10 gt during system startup to run the Lifecycle Controller and then run the Hardware Configuration wizard to check the RAID configuration See the Lifecycle Controller documentation or online help for information on RAID configuration b Ensure that the hard drive s are configured correctly for the RAID array 162 c Take the hard drive offline and reseat the drive d Exit the configuration utility and allow the system to boot to the operating system 3 Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information 4 Restart the system and enter the System Setup 5 Verify that the controller is enabled and the drives are displayed in the System Setup Next steps If the problem persists try troubleshooting the expansion cards or see Getting Help Troubleshooting a storage controller A CAUTION Many repairs may only be done by
14. GPU card installation guidelines Observe the following guidelines while installing a GPU card Ensure that all GPU cards are of the same type or model Your system supports only Q4000 single width GPU cards and Q6000 double width GPU card You can install one double width or two single width cards on slots 5 and 5 on a dual processor system Systems with a double width GPU card can support only one 5 25 inch removable media storage device GPU cards must be installed on a system with redundant 1100 W AC power supplies Your system supports GPU cards of only 300 W or less Removing an expansion card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Remove the expansion card holder Steps 1 Disconnect the data cables from the PERC card and or the power cables from the GPU card 2 Open the expansion card latch in the direction of the arrow shown in the following figure 3 Hold the expansion card by its edge pull the card up to remove it from th
15. Module TPM By default the TPM Security option is set to Off You can only modify the TPM Status TPM Activation and Intel TXT fields if the TPM Status field is set to either On with Pre boot Measurements or On without Pre boot Measurements Changes the operational state of the TPM By default the TPM Activation option is set to No Change Displays the TPM status A CAUTION Clearing the TPM results in the loss of all keys in the TPM The loss of TPM keys may affect booting to the operating system Clears all the contents of the TPM By default the TPM Clear option is set to No 41 Menu Item Intel TXT Power Button NMI Button AC Power Recovery AC Power Recovery Delay User Defined Delay 60s to 2405 UEFI Variable Access Secure Boot Secure Boot Policy Secure Boot Policy Summary Description Enables or disables the Intel Trusted Execution Technology TXT To enable Intel TXT Virtualization Technology must be enabled and TPM Security must be Enabled with Pre boot measurements By default the Intel TXT option is set to Off Enables or disables the power button on the front of the system By default the Power Button option is set to Enabled Enables or disables the NMI button on the front of the system By default the NMI Button option is set to Disabled Sets how the system reacts after AC power is restored to the system By default the AC Power Recovery option is set to Last Sets how the
16. all the detected devices Running the Embedded System Diagnostics from the Dell Lifecycle Controller 1 Asthe system boots press lt F11 gt Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices 166 System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices Results Displays the results of all tests that are executed System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the ePSA Diagnostics Guide Notebooks Desktops and Servers at dell com support home 167 Jumpers and connectors System board connectors 14 16 1820 21 22 17 19 I O p d LE I _ O E na G 13 mimi JUL 12 5i 15 25 bi_27 28 34 33 32 Figure 69 System board connectors Ite Connector Description m 1 SYS_PWR_CONN P1 Power connector 2 FP_USB Control panel USB connector 3 PIB CONN PIB signal connector 4 SATA CDROM Optical drive SATA connector 168 0 M o Co N Oo on 3 11 12 13 14 15 16 17 18 19 20
17. and removing system components Safety instructions AN A Li A WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock CAUTION Do not operate the system without the cover for a duration exceeding five minutes CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE It is recommended that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system must be populated at all times with either a module or with a blank Before working inside your system Spa n Power off the system and any attached peripherals Disconnect the system from the electrical outlet and disconnect the peripherals If installed remove the optional front bezel Lay the system on its side Remove the system cover Related Links Removing the front bezel Removing the system cover After working inside
18. buttons is pressed the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds A slide out label panel which contains system information such as Service Tag NIC MAC address and so on for your reference The diagnostic indicators on the system front panel display error status during system startup For more information see Diagnostic indicators Allows you to connect USB devices to the system One port is USB 2 0 compliant and one port is USB 3 0 compliant Allows you to install optical drives or tape drives For more information on supported optical drives and tape drives see Optical drives and tape drives optional 15 LCD panel features The system s LCD panel provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals e The LCD backlight lights blue during normal operating conditions e When the system needs attention the LCD lights amber and displays an error code followed by desc
19. cable and the control panel USB cable to the control panel board 137 3 Install the control panel assembly 4 Connect the control panel cable the LCD cable and the control panel USB cable to the system board 5 Follow the procedure listed in After working inside your system Related Links Installing the control panel assembly cover Installing the control panel assembly Removing the LCD module Removing the VGA module Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Remove the control panel assembly Remove the control panel assembly cover ANNP Steps Release the hooks securing the VGA module to the control panel board and remove the VGA module Figure 63 Removing and installing the VGA module 1 VGA module 2 control panel 3 hook 2 4 VGA connector on the control panel board Related Links Removing the control panel assembly 158 Removing the control panel assembly cover Installing the VGA module Inst
20. channels are allocated to each processor The allowable configurations depend on the memory mode selected NOTE You can mix x4 and x8 DRAM based DIMMs to support RAS features However all guidelines for specific RAS features must be followed x4 DRAM based DIMMs retain Single Device Data Correction SDDC in memory optimized independent channel mode x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC The following sections provide additional slot population guidelines for each mode Advanced ECC lockstep Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs This protects against single DRAM chip failures during normal operation Memory installation guidelines 86 e Memory modules must be identical in size speed and technology e DIMMs installed in memory sockets with white release levers must be identical and similar rule applies for sockets with black release levers This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on K NOTE Advanced ECC with Mirroring is not supported Memory optimized independent channel mode This mode supports SDDC only for memory modules that use x4 device width and the mode does not impose any specific slot population requirements Memory sparing K NOTE To use memory sparing this feature must be enabled in the System Setup In this mode one rank per channel is reserved as a spa
21. done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Steps 1 Align the slots on the power interposer board PIB with the hooks on the power supply cage and slide the PIB until it snaps into place 2 Route the power cables through the securing clips as applicable and connect the power cables to the system board 3 Route the P3 power cable through the securing clip on the system board and connect power cable to the hard drive backplane 127 Next steps 1 Install the cooling shroud 2 Install the power supply module s or power supply blank in their original locations Follow the procedure listed in After working inside your system Related Links Installing the cooling shroud Installing a redundant AC power supply Removing the power interposer board System battery Replacing the system battery Prerequisites FAN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support te
22. drive 2 If disconnected reconnect the power and data cable s to the remaining hard drive s in the internal hard drive bay Related Links Removing the internal hard drive bay Installing a cabled hard drive 75 Installing a cabled hard drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready 1 2 3 Follow the procedure listed in Before working inside your system 4 Disconnect the power and data cables from the hard drive s in the internal hard drive bay 5 Remove the internal hard drive bay Steps 1 Insert the hard drive into the internal hard drive bay with the hard drive connector facing outward 2 Secure the hard drive to the internal hard drive bay using the four screws NOTE When installing new hard drives into the internal hard drive bay use the spare hard drive screws attached to the hard drive bay Next steps Follow the procedure listed in After working inside your system Install the internal hard drive bay into the chassis Connect th
23. e System profile selected for example Performance Optimized Custom or Dense Configuration Optimized e Maximum supported DIMM frequency of the processors Your system contains 12 memory sockets split into four sets two sets of 4 sockets and two sets of 2 sockets each DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B4 are assigned to processor 2 Each 4 socket set is organized into two channels and each 2 socket set is organized into one channel In each channel of the 4 socket set the release levers of the first socket are marked white and those of the second socket are marked black In the 2 socket set each release lever is marked white 84 Figure 34 Memory socket locations Memory channels are organized as follows Processor 1 Processor 2 channel 0 slots A1 and A5 channel 1 slots A2 and A6 channel 2 slots A5 and A7 channel 3 slots A4 and A8 channel 0 slot B1 channel 1 slot B2 channel 2 slot B3 85 channel 3 slot B4 The following table shows the memory populations and operating frequencies for the supported configurations DIMM Type DIMMs Populated Operating Frequency in Maximum DIMM Rank Channel Channel MT s 12V 1 RDIMM 2133 1866 1600 and 1333 Single rank or dual rank 2 General memory module installation guidelines Your system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configu
24. in the system Displays the system memory speed Displays the system memory voltage Displays the amount of video memory utilized Specifies whether system memory tests are run during system boot Options are Enabled and Disabled By default the System Memory Testing option is set to Disabled Specifies the memory operating mode The options available are Optimizer Mode Advanced ECC Mode Mirror Mode Spare Mode and Menu Item Node Interleaving Snoop Mode Description Spare with Advanced ECC Mode By default the Memory Operating Mode option is set to Optimizer Mode K NOTE The Memory Operating Mode can have different defaults and available options based on the memory configuration of your system Specifies if Non Uniform Memory architecture NUMA is supported If this field is Enabled memory interleaving is supported if a symmetric memory configuration is installed If Disabled the system supports NUMA asymmetric memory configurations By default Node Interleaving option is set to Disabled Specifies the Snoop Mode options Snoop Mode options available are Home Snoop Early Snoop and Cluster on Die By default the Snoop Mode option is set to Early Snoop The field is only available when Node Interleaving is Disabled Processor Settings screen You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware pr
25. maximum dew point 0 26 Grms at 5 Hz to 350 Hz all operation orientations 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Six consecutively executed shock pulses in the positive and negative x y and z axes of 40 G for up to 2 3 ms Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms 3 048 m 10 000 ft 12 000 m 39 370 ft Environmental Operating Altitude De rating Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft Up to 35 C 95 F Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft 35 C to 40 C 95 F to 104 F Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft 40 C to 45 C 104 F to 113 F Particulate Contamination K NOTE This section defines the limits to help avoid IT equipment damage and or failure from particulates and gaseous contamination If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and or failures to your equipment it may be necessary for you to re mediate the environmental conditions that are causing the damage and or failures Re mediation of environmental conditions will be the responsibility of the customer Data center air filtration as defined by ISO Class 8 per I
26. module simultaneously 2 Align the edge connector of the memory module with the alignment key of the memory module Socket and insert the memory module in the socket K NOTE The alignment key allows you to install the memory module in the socket in only one way CAUTION Do not apply pressure at the center of the memory module apply pressure at both ends of the memory module evenly 3 Press the memory module with your thumbs until the socket levers firmly click into place Figure 36 Installing the memory module 1 memory module 2 alignment key memory module socket ejector 2 Next steps Install the cooling shroud 2 Follow the procedure listed in After working inside your system Press F2 to enter System Setup and check the System Memory setting The system should have already changed the value to reflect the installed memory 4 Ifthe value is incorrect one or more of the memory modules may not be installed properly Ensure that the memory modules are firmly seated in the sockets 5 Run system memory test in system diagnostics See Dell Embedded System Diagnostics Related Links Removing the cooling shroud Installing the cooling shroud Removing memory modules 91 Cooling fans The system supports the following e An internal cooling fan e An optional external cooling fan at the back of the chassis NOTE When selecting or upgrading your system configuration verify the system power
27. panel assembly Preparing a system for conversion from tower mode to rack mode Installing the control panel assembly cover Installing the control panel assembly cover Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Steps 1 Align the three tabs on the control panel assembly cover with the slots on the control panel 2 Push the cover until the tabs lock into place Next steps 1 Install the control panel assembly 2 Follow the procedure listed in After working inside your system Related Links Installing the control panel assembly Preparing a system for conversion from tower mode to rack mode Removing the control panel assembly cover 133 Removing the control panel board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covere
28. system supports staggering of power up after AC power is restored to the system By default the AC Power Recovery Delay option is set to Immediate Sets the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected Provides varying degrees of securing UEFI variables When set to Standard the default UEFI variables are accessible in the Operating System per the UEFI specification When set to Controlled selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order Enables Secure Boot where the BIOS authenticates each pre boot image using the certificates in the Secure Boot Policy Secure Boot is disabled by default When Secure Boot policy is Standard the BIOS uses the system manufacturer s key and certificates to authenticate pre boot images When Secure Boot policy is Custom the BIOS uses the user defined key and certificates Secure Boot policy is Standard by default Displays the list of certificates and hashes that secure boot uses to authenticate images Secure Boot Custom Policy Settings screen Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom In the System Setup Main Menu click System BIOS System Security Secure Boot Custom Policy Settings Menu Item Platform Key Key Exchange Key Database Authorized Signature Database Forbidden Signature Database 42
29. the Host Model or User String for the system isplays the power output of the system in BTU hr or Watts The display format can D D Displays the Asset tag or the Service tag for the system D be configured in the Set home submenu of the Setup menu Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu Diagnostic indicators The diagnostic indicators on the system front panel display error status during system startup NOTE No diagnostic indicators are lit when the system is switched off To start the system plug it into a working power source and press the power button 17 Icon J4 fl 18 Description Health indicator Hard drive indicator Electrical indicator Temperatur e indicator Memory indicator PCle indicator Condition If the system is on and in good health the indicator lights solid blue The indicator blinks amber if the system is on or in standby and if any error exists for example a failed fan or hard drive The indicator blinks amber if a hard drive experiences an error The indicator blinks amber if the system experiences an electrical error for example voltage out of range or a failed power supply or voltage regulator The indicator blinks amber if the system experiences a thermal error for example a temperature out of range or fan failure The ind
30. to remove the processor The heat sink is necessary to maintain proper thermal conditions K NOTE If you are installing a single processor it must be installed in socket CPU1 Steps 1 Remove the heat sink 2 Unpack the new processor If the processor has previously been used in a system remove any remaining thermal grease from the processor using a lint free cloth 3 Locate the processor socket 4 If applicable remove the socket protective cap 5 Release the open first socket release lever near the unlock icon by pushing the lever down and out from under the tab 6 Similarly release the close first socket release lever near the lock icon by pushing the lever down and out from under the tab Lift the lever 90 degrees upward 7 Hold the tab near the lock symbol on the processor shield and lift it up and out of the way 8 Toinstall the processor in the socket A CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the socket CAUTION While removing or reinstalling the processor wipe your hands of any contaminants Contaminants on the processor pins such as thermal grease or oil can damage the processor a Align the processor with the socket keys 116 CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket b Align the pin 1 indicator of the processor wi
31. to the chassis using the screw Connect the control panel cable and the control panel USB cable to the system board Au RWH 131 Next steps 1 Follow the procedure listed in After working inside your system Related Links Preparing a system for conversion from tower mode to rack mode Removing the control panel assembly Removing the control panel assembly cover Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the control panel assembly Steps 1 Unhook the tab adjacent to the power button 2 Unhookthe tab on the bottom of the control panel assembly cover 3 Pullthe control panel assembly cover to detach it from the control panel Figure 58 Removing and installing the control panel assembly cover for system with LCD panel 132 Figure 59 Removing and installing the control panel assembly cover for system with LED panel 1 tab 3 2 control panel assembly cover 3 slot 3 Related Links Removing the control
32. total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Menu Item Description Drive Type Displays the type of drive attached to the SATA port Capacity Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Boot Settings screen You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI It also allows you to specify the boot order To view the Boot Settings screen click System Setup Main Menu System BIOS Boot Settings Menu Item Description Boot Mode Enables you to set the boot mode of the system A CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode K NOTE Setting this field to UEFI disables the BIOS Boot Settings menu Setting this field to BIOS disables the UEFI Boot Settings menu If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems By default the Boot Mode option is set to BIOS Boot Sequence Retry Enables or disables th
33. when installing the heat sink To prevent over tightening tighten the retention screw until resistance is felt and stop once the screw is seated The screw tension should be no more than 6 in lb 6 9 kg cm Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system 3 While booting press F2 to enter the System Setup and check that the processor information matches the new system configuration 4 Runthe system diagnostics to verify that the new processor operates correctly Related Links Removing the cooling shroud Installing the cooling shroud Removing a processor Redundant AC power supply Your system supports either Two 495 W 750 W or 1100 W Platinum AC power supply modules or Two 450 W Bronze AC power supply modules or K NOTE When two identical power supply units are installed power supply redundancy 1 1 with redundancy or 2 0 without redundancy is configured in system BIOS In redundant mode power is supplied to the system equally from both power supply units when Hot Spare is disabled When Hot Spare is enabled one of the power supply units will be put into standby when system utilization is low in order to maximize efficiency A CAUTION If two power supplies are used they must be of the same maximum output power K NOTE For AC power supplies use only power supplies with the Extended Power Performance EPP label on the b
34. you to perform useful tasks such as configuring BIOS and hardware settings deploying an operating system updating drivers changing RAID settings and saving hardware profiles For more information about Dell Lifecycle Controller see the documentation at dell com esmmanuals Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive The instructions given below may vary if you have selected BIOS for Boot Mode 1 In the System Setup Main Menu click System BIOS Boot Settings Click Boot Option Settings Boot Sequence 3 Use the arrow keys to select a boot device and use the lt gt and lt gt keys to move the device down or up in the order 4 Click Exit click Yes to save the settings on exit Choosing the system boot mode System Setup enables you to specify the boot mode for installing your operating system e BIOS boot mode the default is the standard BIOS level boot interface e UEFI boot mode is an enhanced 64 bit boot interface based on Unified Extensible Firmware Interface UEFI specifications that overlays the system BIOS To choose the system boot mode follow the steps below 1 You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup 2 Once you specify the boot mode the system boots in the specified boot mode proceed to install your operating system from that mode You must boot the system in t
35. your system 1 2 3 Install the system cover Place the system upright on its feet on a flat and stable surface Install the optional bezel 49 4 Reconnect the system to an electrical outlet and peripherals 5 Power on the system including any attached peripherals Related Links Installing the system cover Installing the front bezel Recommended tools You will need the 2 Phillips screwdriver to perform the removal and installation procedures Front bezel optional Installing the front bezel 1 Locate and remove the bezel keys K NOTE There are two bezel keys attached to the bezel Insert the bezel tabs into the bezel tab slots in the chassis Insert the bezel tabs into the slots on the chassis Push the top end of the bezel toward the system until the bezel locks into place Lock the bezel vp WN Figure 10 Installing and removing the front bezel 1 release latch 2 System 50 bezel key 4 slot on the chassis 2 5 bezel tab 2 6 bezel Removing the front bezel Unlock the bezel using the bezel keys Press the release latch at the top of the bezel Pull the top end of the bezel away from the system Remove the bezel by unhooking the bezel tabs from the slots at the bottom of the system PWN P System feet The system feet provide stability to the system in the tower mode Removing the system feet Prerequisites K NOTE It is recommended that you remove the system fe
36. zio iaia ia ii Rara 137 Removing the VGA MOd lEet i e rale dada dl tti det teu d itg 138 nstalling the VGA module System Hoard eon eit liutaio alla lia ana anali Removing the system board rraian iii 139 Installing the systemibOdrd i pia tpa eere ERU P RERO BI ERU HERI aR Aa 145 Restoring the Service Tag using Easy Restore nennen 144 Entering the system Service Tag using System Setup iii 144 Trusted Platform Mod le au ct tr emm Pere d t Hen att ee a Fo dae 145 Installing the Trusted Platform Module eee 145 Re enabling the TPM for BitLocker USErs i 146 Re enabling the TPM for TXT USsers ii 146 System top COVEN ide dte en aed ee e E Der aaa 147 Removing the system top GOVer ee nde t a 147 Installing the system top cover 5 Converting the system from tower mode to rack mode 149 Safety instructions Preparing a system for conversion from tower mode to rack Mode 149 6 Troubleshooting your systemM ri Safety first for you and your Systemi no nee ecd vada tio Ih Pere aaa Troubleshooting system startup failure eene nennen Troubleshooting external contectloris scricciolo t pere lives Troubleshooting the video subsystemM ii Troubleshooting a USB devices in ee eec ee mates date aee ep DE Pea eae Troubleshooti
37. 8 1R x8 2R x8 2 133 MT s 1866 MT s 2R x8 1 2R x4 2R x4 1 2133 MT s 866 MT s 2133 MT s 866 MT s 2R x4 2133 MT s 2R x4 1 RDIMM 2R x4 2133 MT s RDIMM 2R x4 1866 MT s Table 2 Memory configurations two processors System Capacity in GB 16 32 64 96 128 160 88 DIMM Size in Number of GB 4 16 16 and 8 DIMMs 12 12 866 MT s DIMM Rank Organization and Frequency 1R 1R 1R 1R 2R 2R 2R 2R 2R 2R 2R 2R 2R x8 x8 x8 x8 x8 x8 x8 x8 x4 x4 x4 x8 x4 2133 MT s 1866 MT s 2133 MT s 1866 MT s 1866 MT s 1866 MT s 1866 MT s 2133 MT s 2133 MT s 1866 MT s 2133 MT s 2133 MT s 2133 MT s DIMM Slot Population A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A7 A8 A1 A2 A3 A4 A5 A6 DIMM Slot Population A1 A2 B1 B2 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 8 B1 B2 B3 B4 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 System DIMM Size in Number of DIMM Rank DIMM Slot Population Capacity in GB DIMMs Organization and GB Frequency 2R x8 1866 MT s Ki NOTE 16 GB DIMMs must be installed in slots numbered A1 A2 A3 A4 B1 B2 B3 and B4 and 8 GB DIMMs must be installe
38. BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 You can associate the External Serial Connector to Serial Device 1 Serial Device 2 or the Remote Access Device using this field K NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To use console redirection by SOL configure the same port address for console redirection and the serial device K NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Therefore loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 Displays the failsafe baud rate for console redirection The BIOS attempts to determine the baud rate automatically This failsafe baud rate is used only if the attempt fails and the value must not be changed By default the Failsafe Baud Rate option is set to 115200 Sets the remote console terminal type By default the Remote Terminal Type option is set to VT 100 VT 220 Enables or disables the BIOS console redirection when the operating system is loaded By default the Redirection After Boot option is set to Enabled 39 System Profile Settings screen You can use the System Profile Settings screen to enable specific system performance settings such as power management To vi
39. Configure this function using the NIC management utilities of the system Allows you to enable or disable the I OAT option Enable only if the hardware and software supports the feature Allows you to enable or disable the Embedded Video Controller By default the embedded video controller is Enabled If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is Disabled Displays the current state of the Embedded Video Controller Current State of Embedded Video Controller is a read only field indicating the current state for the Embedded Video Controller Allows you to enable or disable the BIOS configuration of Single Root I O Virtualization SR IOV devices By default the SR IOV Global Enable option is set to Disabled If your system stops responding this watchdog timer aids in the recovery of your operating system When this field is set to Enabled the operating system is allowed to initialize the timer When is set to Disabled the default the timer will have no effect on the system Allows you to enable support for PCle devices that require large amounts of memory By default the option is set to Enabled Allows you to enable or disable available PCle slots on your system The Slot Disablement feature controls the configuration of PCl
40. D controller and the USB ports In the System Setup Main Menu click System BIOS Integrated Devices The Integrated Devices screen details are explained below Menu Item USB 3 0 Setting User Accessible USB Ports Internal USB Port Embedded NIC1 and NIC2 I OAT DMA Engine Embedded Video Controller Current State of Embedded Video Controller SR IOV Global Enable OS Watchdog Timer Memory Mapped I O above 4GB Slot Disablement 38 Description Allows you to enable or disable the USB 3 0 support Enable this option only if your operating system supports USB 3 0 Disabling this allows devices to operate at USB 2 0 speed USB 3 0 is disabled by default Allows you to enable or disable the USB ports Selecting Only Back Ports On disables the front USB ports selecting All Ports Off disables all USB ports The USB keyboard and mouse operates during boot process in certain operating systems After the boot process is complete the USB keyboard and mouse does not work if the ports are disabled K NOTE Selecting Only Back Ports On and All Ports Off will disable the USB management port and also restrict access to iDRAC features Allows you to enable or disable the internal USB port By default the Internal USB Port option is set to Enabled Allows you to enable or disable the Embedded NIC1 and NIC2 If set to Disabled the NIC may still be available for shared network access by the embedded management controller
41. Dell PowerEdge T430 Owner s Manual Regulatory Model E30S Series Regulatory Type E30S001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 10 Rev AOO Contents LADOUtvoursystem enin e adi ili Front panel features and INdIGAtors unte pte e rege etie ne LC Dparnel features tier eee rr o tee e Ee b e erro o aaa Hormiescreen xo vas o e e ed dt bbb e eoe uu A esta SECU PMS aT VIEW menus eei E ag a yes arva to rede rv t o etr ied eben ile Diagnostic afe oz 1 9 5 Ne EP Hard drvelndicatorcod es gt unread et t em Ped Back pariel features arid INGIGATOLS ied ed ee t pen led dd NIC INGICAtOL codes ok La sene cte e toe tette t t dr eee NI Indicator codes for redundant power SUpplY eene enne nennen Indicator codes for non redundant power supply bbocumentatron miat xz air e
42. Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keepthe 2 Phillips screwdriver ready Follow the procedure listed in Before working inside your system Steps 1 Remove the power and data cables from the hard drive s in the internal hard drive bay 2 Remove the internal hard drive bay 3 Remove the four screws securing the hard drive to the internal hard drive bay 4 Remove the hard drive from the internal hard drive bay 72 Figure 25 Removing and installing a cabled hard drive 1 spare screws hard drive 5 screws 4 2 4 hard drive connector internal hard drive bay 75 74 I 7 6 5 Figure 26 Cabling Cabled hard drives 1 SATA optical drive connector on system board SATA A connector on system board hard drives optical drive SATA tape drive connector on system board system board tape drive 99 6 7 10 9 8 Figure 27 Cabling Cabled hard drives with a PERC card 1 Next steps front panel HDD LED controller connector on the system board SATA tape drive connector on system board SAS connector on PERC card front panel HDD LED controller connector on the PERC card tape drive 1 Install the internal hard drive bay into the chassis SATA optical drive connector on system board system board PERC card hard drives Optical
43. Diagnostic messages x oet md eb d t ER Dm m See aa Roe ee ei 165 Alert imessa ges xU et RE EE ROTE ELE RE T 165 7 Using system diagnostics ecc traria cgit tac onca o Racn hd Rochus Horna Ret uico qiue 166 Dell Embedded System DiagnostiCS i 166 When to use the Embedded System DiagnostiCS 166 Running the Embedded System Diagnostics from Boot Manager 166 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 166 System diagnostic controls add te ad A egere Hn ERE Re edes 167 8 Jumpers and connectors 1 ricserisceiseeiiniiii ine 168 Systerri board connectors zogen bu en Utenti n obtu ede E REL 168 System board jumper settings 3 dh ede ete RR PUR BERTA UR RU ERREUR MEER UI 170 Disablingra forgotten password acri aree ea ro ettet py ree vea end 170 9 Technical SpecifiCatioris oiii eerte inte taena Ira Cavo eR ra chron Dnaa aS vans cuS 172 koker adate dri n 178 Contacting Dell 5 xis es tme ab utet tendre rfe E etl e sedens 178 Locating your system Service Tag ii 178 Quick Resource l ocatori iii ivi isa 178 About your system The Dell PowerEdge T430 is a rackable tower server that supports up to two processors based on the Intel Xeon E5 2600 v3 processor family up to 12 DIMMs and storage capacity of up to 16 hard drives SSDs The T430 is av
44. Information screen You can use the System Information screen to view system properties such as Service Tag system model and the BIOS version To view the System Information click System Setup Main Menu System BIOS System Information Menu Item System Model Name System BIOS Version System Management Engine Version System Service Tag System Manufacturer System Manufacturer Contact Information System CPLD Version UEFI Compliance Version Description Displays the system model name Displays the BIOS version installed on the system Displays the current revision of the Management Engine firmware Displays the system Service Tag Displays the name of the system manufacturer Displays the contact information of the system manufacturer Displays the current revision of the system CPLD firmware Displays the system firmware UEFI compliance level Memory Settings screen You can use the Memory Settings screen to view all the memory settings as well as enable or disable specific memory functions such as system memory testing and node interleaving To view theMemory Setting screen click System Setup Main Menu System BIOS Memory Settings Menu Item System Memory Size System Memory Type System Memory Speed System Memory Voltage Video Memory System Memory Testing Memory Operating Mode 32 Description Displays the amount of memory installed in the system Displays the type of memory installed
45. Remove the screw securing the front wheel unit to the base of the chassis 2 Offset the front wheel unit slightly to the back of the system to release the retention hooks and pull out the front wheel unit 3 Remove the screw securing the back wheel unit to the base of the chassis 4 Offset the back wheel unit slightly to the front of the system to release the retention hooks and pull out the back wheel unit 54 Related Links Installing caster wheels Removing the system cover Prerequisites Ensure that you read the Safety instructions Power off the system including any attached peripherals Disconnect the system from the electrical outlet and disconnect the peripherals Remove the optional front bezel co bhRUwumrn7 Lay the system on a flat and stable surface Steps 1 Turnthe latch release lock to the unlock position 2 Pressthe cover release latch and remove the system cover 1 2 Figure 13 Removing and installing the system cover 1 system 2 system cover 5 cover release latch 4 cover release latch lock Related Links Removing the front bezel Installing the system cover 55 Installing the system cover Prerequisites Ensure that you read the Safety instructions Steps 1 Align the slots on the system cover with the tabs on the chassis 2 Pressthe cover release latch and push the cover toward the chassis until the latch locks into place 3 Turn the latch release lock
46. SB memory key in the boot sequence in System Setup NOTE To locate the internal USB connector INT USB on the system board see System board connectors Replacing the internal USB key Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the USB connector USB key on the system board NOTE To locate the internal USB connector on the system board see System board connectors 2 If installed remove the USB key 3 Insert the new USB key into the USB connector 96 N Figure 39 Replacing the internal USB key 1 USB memory key 2 USB memory key connector Next steps 1 Follow the procedure listed in After working inside your system 2 While booting press F2 to enter System Setup and verify that USB key is detected by the system Expansion card holder Removing the expansion card holder Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perfo
47. SO 14644 1 with a 9576 upper confidence Air Filtration NOTE Applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an K limit NOTE Air entering the data center must have MERV11 or MERV13 filtration office or factory floor Air must be free of conductive dust zinc whiskers or other conductive particles Conductive Dust NOTE Applies to data center and non data center environments Air must be free of corrosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity Corrosive Dust NOTE Applies to data center and non data center environments Gaseous Contamination K NOTE Maximum corrosive contaminant levels measured at lt 50 relative humidity 300 month per Class G1 as defined by ANSI ISA71 04 1985 Copper Coupon Corrosion Rate Silver Coupon Corrosion Rate 200 A month as defined by AHSRAE TC9 9 177 10 Getting help Contacting Dell Dell provides several online and telephone based support and service options If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issue
48. User s Guide at dell com esmanuals Steps oi 1 Make sure your laptop is connected to the front USB Management Port identified by icon with a USB Type A A cable 2 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only 3 Ifthe laptop is running the Windows operating system ensure the iDRAC Virtual USB NIC device driver is installed 4 Ifthe driver is installed ensure you are not connected to any network through WiFi or cabled ethernet as iDRAC Direct uses a non routable address Next steps If all troubleshooting fails see Getting help Troubleshooting a serial I O device Steps 1 Turn off the system and any peripheral devices connected to the serial port 2 Swap the serial interface cable with a working cable and turn on the system and the serial device If the problem is resolved replace the interface cable with a known good cable 3 Turn off the system and the serial device and swap the serial device with a comparable device 4 Turn on the system and the serial device Next steps If the problem persists see Getting Help Troubleshooting a NIC Steps 1 Run the appropriate diagnostic test See Using System Diagnostics for available diagnostic tests 2 Restart the system and check for any system messages pertaining to the NIC controller 3 Check the appropriate indicator on the NIC connector e If the link indicator does not light check
49. a certified service technician You should only E PAD ONAN 10 11 12 13 14 perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting a SAS or PERC controller see the documentation for your operating system and the controller Run the appropriate diagnostic test For more information see Using System Diagnostics Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Verify that the installed expansion cards are compliant with the expansion card installation guidelines Ensure that each expansion card is firmly seated in its connector Install the system cover Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Remove all expansion cards installed in the system Install the system cover Reconnect the system to the electrical outlet and turn on the system and attached peripherals Run the appropriate diagnostic test For more information see Using System Diagnosti
50. ack Mixing PSUs from previous generations of servers can result in a power supply mismatch condition or failure to power on K NOTE When you have more than two GPU cards on your system you will need two 1100 W power supply units installed on your system Hot Spare feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy When the Hot Spare feature is enabled one of the redundant power supplies is switched to a sleep state The active power supply supports 100 of the load thus operating at higher efficiency The power supply 118 in the sleep state monitors output voltage of the active power supply If the output voltage of the active power supply drops the power supply in the sleep state returns to an active output state If having both power supplies active is more efficient than having one power supply in a sleep state the active power supply can also activate a sleeping power supply The default power supply settings are as follows e If the load on the active power supply is more than 50 then the redundant power supply is switched to the active state e If the load on the active power supply falls below 20 then the redundant power supply is switched to the sleep state You can configure the Hot Spare feature using the iDRAC settings For more information on iDRAC settings see the Integrated Dell Remote Access Controller User s Guide at del
51. ad and follow the safety instructions that came with the product Steps 1 Use a different tape cartridge 2 Ensure that the device drivers for the tape backup unit are installed and are configured correctly See your tape drive documentation for more information about device drivers 3 Reinstall the tape backup software as instructed in the tape backup software documentation 4 Ensure that the interface cable of the tape drive is connected to the external port on the controller card 5 Perform the following steps to ensure that the controller card is properly installed a Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Reseat the controller card in the expansion card slot Install the system cover Turn on the system and attached peripherals onc 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If you cannot resolve the problem see Getting Help Troubleshooting a hard drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product
52. adapter from a hard drive carrier Prerequisites 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready Steps 1 Remove the screws from the slide rails on the hard drive carrier 2 Lift the hard drive adapter out of the hard drive carrier Removing a hard drive from a hard drive carrier Prerequisites 1 Keep the 2 Phillips screwdriver ready 2 Remove the hard drive carrier from the system Steps 1 Remove the screws from the slide rails on the hard drive carrier 2 Lift the hard drive out of the hard drive carrier 69 Figure 23 Removing and installing a hard drive into a hard drive carrier 1 screw 4 2 harddrive 3 hard drive carrier Installing a hard drive into a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Keep the 2 Phillips screwdriver ready Steps 1 Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the hard drive carrier 2 Align the screw holes on the hard drive with the screw holes on the hard drive carrier When
53. ailable in the following configurations System Configuration 3 5 inch hard drive Up to four 3 5 inch cabled hard drives system Up to eight 3 5 inch hot swappable hard drives 2 5 inch hard drive Up to sixteen 2 5 inch hot swappable hard drives system Front panel features and indicators Figure 1 Front panel features and indicators 2 5 inch hot swap hard drive chassis 10 10 11 Figure 2 Front panel features and indicators 3 5 inch hot swap hard drive chassis Item Indicator button or Icon Description connector 1 Power on indicator o The power on indicator lights when the system power button power is on The power button controls the power supply output to the system 11 Item Indicator button or Icon connector Description 2 NMI button e 5 System identification button 4 LCD menu buttons 5 Information tag 6 LCD panel 7 USB management port e iDRAC Direct port 8 Video connector 12 K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system documentation The identification buttons on the f
54. aligned correctly the back of the hard drive is flush with the back of the hard drive carrier 3 Attach the screws to secure the hard drive to the hard drive carrier Cabled hard drives Your system supports up to four 3 5 inch SAS or SATA cabled hard drives Cabled hard drives are installed in an internal hard drive bay CAUTION Do not turn off or restart your system while the hard drive is being formatted Doing so can cause a hard drive failure K NOTE Use only hard drives that have been tested and approved for use with your system 70 Removing the internal hard drive bay Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready 3 Follow the procedure listed in Before working inside your system Steps 1 Disconnect the data and power cable s from the hard drive s 2 Loosen the two captive screws securing the internal hard drive bay to the chassis 3 Lift the internal hard drive bay up and out of the chassis Figure 24 Installing and removing the internal hard dr
55. all cable connections e If the activity indicator does not light the network driver files might be damaged or missing Remove and reinstall the drivers if applicable See the NIC documentation e If applicable change the autonegotiation setting e Use another connector on the switch or hub 4 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC documentation 5 Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen 6 Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed and duplex See the documentation for each network device 154 7 Ensure that all network cables are of the proper type and do not exceed the maximum length Next steps If all troubleshooting fails see Getting Help Troubleshooting a wet system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 2 3 ous 9 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover
56. all the front bezel Installing a 2 5 inch hard drive into a 3 5 inch hard drive adapter Prerequisites Pai CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready Steps 1 Align the screw holes on the 2 5 inch hard drive with the screw holes on the 3 5 inch hard drive adapter 2 Install the screws to secure the hard drive to the hard drive adapter Figure 21 Removing and installing a 2 5 inch hard drive into a 3 5 inch hard drive adapter 1 2 5 inch hard drive 2 3 5 inch hard drive adapter 3 screw 2 67 Removing a 2 5 inch hard drive from a 3 5 inch hard drive adapter Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 En
57. alling the VGA module Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Steps 1 Align the slots on the VGA module with the VGA connector and hooks on the control panel board 2 Press down on the VGA module until the hooks snap into place 3 Install the control panel assembly cover 4 Install the control panel Next steps 1 Install the control panel assembly cover 2 Install the control panel assembly Follow the procedure listed in After working inside your system Related Links Installing the control panel assembly cover Installing the control panel assembly Preparing a system for conversion from tower mode to rack mode Removing the VGA module System board Removing the system board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized b
58. am Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud A WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional information Steps 1 Locate the battery socket For more information see System board connectors A CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 To eject the battery press firmly on the edge of the positive side of the battery in the direction of the arrow as shown in the illustration below 128 Figure 55 Removing and installing the system battery 1 positive side of battery 2 socket 3 To install a new system battery hold the battery with the positive facing up and slide it under the securing tabs 4 Pressthe battery into the connector until it snaps into place Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system 3 While booting press F2 to enter the System Setup and ensure the battery is operating properly 4 Enter the correct time and date
59. at dell com esmmanuals e Dell OpenManage Deployment Toolkit See the OpenManage documentation at dell com openmanagemanuals For information on the list of operating systems supported on your system see the operating systems support matrix at dell com ossupport Managing your system remotely To perform out of band systems management using iDRAC you must configure iDRAC for remote accessibility set up the management station and managed system and configure the supported Web browsers For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator OMSA software and OpenManage Essentials OME systems management console For more information see dell com openmanagemanuals Downloading and installing drivers and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisites Ensure that you clear the web browser cache Steps 1 Goto dell com support drivers 2 In the Product Selection section enter the Service Tag of your system in the Service Tag or Express Service Code field NOTE If you do not have the Service Tag select Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag or select Choose from a list of all Dell products to select your produc
60. at is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Steps 1 Use the hooks at the back of the hard drive bay as guides to align the hard drive backplane 2 Slide down the hard drive backplane until the release pin locks into the slot 3 Connect the SAS power signal and I2C cables to the hard drive backplane Next steps 1 Install the hard drives in their original locations 2 Follow the procedure listed in After working inside your system Related Links Removing the hard drive backplane Four slot hard drive blank Systems with x8 hard drive backplanes configured for software RAID support only four hard drives The remaining hard drive slots are pre installed with the four slot hard drive blank and are not available for software RAID Removing a four slot hard drive blank Prerequisites A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed K NOTE This is a service only procedure 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION To prevent damage to the hard drives and backplane you must remove the hard drives from the system before removing the backplane 7 CAUTION Note the slot number of each hard drive and temporarily label the slots be
61. bleshoot OpenManage Essentials Know the features of the storage controller cards deploy the cards and manage the storage subsystem Check the event and error messages generated by the system firmware and agents that monitor system components Quick Resource Locator Refer to Rack documentation included with your rack solution Getting Started With Your System that shipped with your system or see dell com poweredgemanuals Operating system documentation at dell com operatingsystemmanuals Dell OpenManage Systems Management Overview Guide at dell com openmanagemanuals Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals RACADM Command Line Reference Guide for iDRAC and CMC at dell com esmmanuals Dell Lifecycle Controller User s Guide at dell com esmmanuals Dell Lifecycle Controller Remote Services Quick Start Guide at dell com esmmanuals Dell OpenManage Server Administrator User s Guide at dell com openmanagemanuals Dell OpenManage Essentials User s Guide at dell com openmanagemanuals Storage controller documentation at dell com storagecontrollermanuals Dell Event and Error Messages Reference Guide at dell com esmmanuals Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be done by visiting dell com QRL or by using your smartphone or tablet and a model specific Quick Resource QR code located on your Dell PowerEdge syste
62. bleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 61 Steps Holding the touch points lift the cooling shroud from the system NOTE Systems with x16 hard drive backplanes use a different cooling shroud To ensure proper cooling always install the cooling shroud provided with your system 3 x 4 Figure 17 Removing and installing the cooling shroud 3 5 inch hard drive system 1 chassis intrusion switch 2 touch points 2 3 slots 2 4 chassis intrusion switch connector on the system board Related Links Installing the cooling shroud Installing the cooling shroud Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not co
63. consumption with the Dell Energy Smart Solution Advisor at dell com ESSA to ensure optimum power utilization Removing the internal cooling fan Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Never operate your system with the internal cooling fan removed The system can overheat and result in shutdown of the system and loss of data Pa CAUTION Do not operate the system with the cover removed for a duration exceeding 5 minutes 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud Steps 1 Disconnect the internal cooling fan power cable from the system board 2 Pressthe release tab on the internal cooling fan and holding the internal cooling fan by the sides slide it out in the direction of the arrow marked on the fan A CAUTION Do not remove or install the internal cooling fan by holding the fan blades 92 1 Figure 37 Removing and installing the internal cooling fan 1 internal cooling fan power cable 2 release tab arrow 4 internal coo
64. cooling shroud 3 Follow the procedure listed in After working inside your system Related Links Installing an internal SD card Installing the cooling shroud Removing the internal dual SD module Internal SD card Removing an internal SD card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 110 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud Steps Locate the SD card slot on the internal dual SD module and press the card to release it from the slot Next steps Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Installing an internal SD card Installing an internal SD card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by D
65. cores in each processor By default the Number of Cores per Processor option is set to All Specifies if the processor s support 64 bit extensions Displays the maximum core frequency of the processor Displays the bus speed of the processor NOTE The processor bus speed option displays only when both processors are installed K NOTE Depending on the number of installed CPUs there may be up to two processor listings The following settings are displayed for each processor installed in the system isplays the family model and stepping of the processor as defined by tel isplays the brand name reported by the processor isplays the total L3 cache D n D Displays the total L2 cache D D isplays the number of cores per processor You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system To view the SATA Settings screen click System Setup Main Menu System BIOS SATA Settings Menu Item Embedded SATA Security Freeze Lock Write Cache 34 Description Enables the embedded SATA to be set to Off ATA AHCI or RAID modes By default the Embedded SATA option is set to AHCI Sends Security Freeze Lock command to the Embedded SATA drives during POST This option is applicable only to ATA and AHCI mode Enables or disables the command for Embedded SATA drives during POST Menu Item Port A Model Drive Type Capacity Port B Mod
66. cr te ere e te ti e bee o no ea A Quick Resource lFoCator oe nemen sen Petit DOCERE er ie pte rU e ia e 2 Performing initial system configuration esee 27 Setting Up VOUr systemi io d us eae Aiello one cun deer aaa 27 Setting up and configuring the IDRAC IP address nes 27 FOGGING mto RAG sx ro cet freenet edocet E set o ide ee te ene vias ET 27 Installing the operating system 28 Managing your system remotely 0 28 Downloading and installing drivers and firmware meme 28 3 Pre operating system management applications 350 Navigation Keys cn pte REG E Rene ein E EO a ee o dtc e dt ed a About Systerm Setup sciunt Daci E terr reete de eg Rat Entering System Setup System Setup Malt Mni ote eet eroe Suchen eben lolita esp ohare dep it d AI 31 System BIOS SCIeehs i Le io e die aa Pra LE ie Per eens xp eue 31 Systemi Information ser eh isa ila iaia aaa cea eta enep a Gia li 32 Memory Settings Screens sou terr Ae aee ee E tee doceret center te etes 32 Processor Settings SGreef cire eret td ida P do ee d dee rre e gud aede epe ead 33 SATA Settings SCreGDsi net eet e eet He rt e bn e agate aed et why level etnia 34 Bost Settings Scree Nisin hee Ae adr aca e vie a ta es 37 Network Settings screenen s meto lebe bre Pr epa eet alan ceci e Pros e anion 37 Integrated Devices screen detalls iti Deva eset NEP sr ER PERTH 58 Serial Communicati
67. cs If the tests fail see Getting Help For each expansion card you removed in step 10 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Reinstall one of the expansion cards Install the system cover pup Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help 163 Troubleshooting expansion cards Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card Steps 1 Run the appropriate diagnostic test For more information see Using System Diagnostics 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 4 Ensure that each expansion card is firmly seated in its connector 5 Install the system cover 6 Ifthe problem is not resolved turn off the system and attached peripherals and disconn
68. d by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready 3 Follow the procedure listed in Before working inside your system 4 Remove the control panel assembly 5 Remove the control panel assembly cover Steps 1 Remove the screws securing the control panel board to the control panel 2 Liftthe control panel board until the control panel board disengages from the slots on the control paneL 3 Slide the control panel board toward the back of the control panel and lift the control panel board 134 away from the control panel Figure 60 Removing and installing the control panel board for systems with hot swappable hard drives Figure 61 Removing and installing the control panel board for systems with cabled hard drives 1 control panel board 2 screw 3 Related Links Installing the control panel board Installing the control panel board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read th
69. d by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel 3 Using the management software prepare the hard drive for removal For more information see the documentation for the storage controller If the hard drive is online the green activity fault indicator flashes as the drive is turned off You can remove the hard drive when the hard drive indicators turn off A CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system Steps 1 Pressthe release button to open the hard drive carrier release handle 2 Slide the hard drive carrier out of the hard drive slot CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 3 Ifyou are not replacing the hard drive immediately insert a hard drive blank in the empty hard drive slot Figure 18 Removing and installing a hot swap hard drive 1 release button 2 hard drive carrier 3 hard drive carrier handle 64 Next steps If removed install the front bezel Installing a hot swap hard drive Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by th
70. d in slots A5 A6 A7 and A8 192 16 12 2R x4 2133 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 2R x4 1866 MT s 384 32 12 RDIMM 2R x4 2133 A1 A2 A3 A4 A5 A6 A7 A8 B1 MT s B2 B3 B4 RDIMM 2R x4 1866 MT s Removing memory modules Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud A WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or metallic contacts 2 Torelease the memory module from the socket simultaneously press the ejectors on both ends of the memory module socket 89 Figure
71. d offers the following features Dual card operation maintains a mirrored configuration using SD cards in both slots and provides redundancy NOTE When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup the information is replicated from one SD card to another e Single card operation single card operation is supported but without redundancy Removing the internal dual SD module Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud Steps 1 Locate the internal dual SD module on the system board 2 If installed remove the SD card s 3 Hold the plastic pull tab and pull the dual SD module out of the system 108 Figure 45 Removing and installing the Internal Dual SD Module IDSDM 1 Internal Dual SD module 2 LED status indicator 2 3 SD card 2 4 SD card slot 2 5 SDcardslot 1 6 IDSDM connector The following table describes the IDSDM indicator c
72. devices to the system This port is USB 3 0 compliant 10 Optical drive or tape Allows you to install optical drives or tape drives drive bay For more information on supported optical drives and tape drives see Optical drives and tape drives optional 11 Physical drives 3 5 inch hard drives and 2 5 inch hard drives SSDs 13 Figure 3 Front panel features and indicators 3 5 inch cabled hard drive chassis Item Indicator Button or Icon Description Connector 1 Power on indicator The power on indicator lights when the system power button power is on The power button controls the power supply output to the system 14 Item Indicator Button or Icon Connector NMI button e System identification button Information tag Diagnostic indicators USB connectors 4 E Optical drive or tape drive bay Description K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system documentation The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these
73. dust NOTE After removing the processor place it in an anti static container for reuse return or temporary storage Do not touch the bottom of the processor Touch only the side edges of the processor Related Links Removing the cooling shroud Installing a processor 115 Installing a processor Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keepthe 2 Phillips screwdriver handy If you are upgrading your system download the latest system BIOS version from dell com support and follow the instructions included in the compressed download file to install the update on your system K NOTE You can update the system BIOS using the Lifecycle Controller Follow the procedure listed in Before working inside your system 5 Remove the cooling shroud IN WARNING The heat sink and processor are hot to the touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them A CAUTION Never remove the heat sink from a processor unless you intend
74. e installed or installed on another system board Installing the Trusted Platform Module Prerequisites Pa CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Steps 1 Align the edge connectors on the TPM with the slot on the TPM connector 2 Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system board 3 Press the plastic bolt until the bolt snaps into place 145 1 N 3 5 Figure 66 Installing the TPM 1 TPM 2 TPM connector 3 slot on the TPM connector 4 plastic bolt 5 slot on the system board Re enabling the TPM for BitLocker users Initialize the TPM For more information on initializing the TPM see http technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Re enabling the TPM for TXT users While booting your system press F2 to enter System Setup In the System Setup Main Menu click System BIOS System Security Settings In the TPM Security option select On with Pre boot Measurements In the TPM Command optio
75. e electrical outlet and peripherals 149 4 Lay the system on a flat and stable surface 5 If installed remove the system feet or caster wheels 6 Remove the system cover Steps Remove the control panel assembly from the chassis Remove the control panel assembly cover Install the VGA module Install the control panel assembly cover for rack mode into the control panel assembly Remove the system top cover Install the control panel assembly for rack mode into the chassis NA PWN P To attach the rack ears follow the steps below a Align the three screw holes on the right rack ear with the screw holes on the right side of the rack system b Install the three screws using a 2 Phillips screwdriver Figure 68 Removing and installing the rack ears 1 front panel 2 rack ears 2 3 screws for each rack ear 3 Next steps 1 Install the system cover 150 2 Install the system in a rack For more information see the system s Rack Installation Guide at dell com poweredgemanuals Related Links Removing the system feet Removing caster wheels Removing the system cover Removing the control panel assembly Removing the control panel assembly cover Installing the VGA module Installing the control panel assembly cover Removing the system top cover Installing the control panel assembly 151 Troubleshooting your system Safety first for you and your system A CAUTION Many
76. e Boot Sequence Retry feature If this field is enabled and the system fails to boot the system reattempts the boot sequence after 30 seconds By default the Boot Sequence Retry option is set to Enabled Hard Disk Failover Specifies which devices in the Hard Disk Drive Sequence are attempted in the boot sequence When the option is Disabled only the first hard disk device in the list is attempted to boot When set to Enabled all hard disk devices are attempted in order as listed in the Hard Disk Drive Sequence This option is not enabled for UEFI Boot Mode Boot Option Settings Configures the boot sequence and the boot devices Network Settings screen You can use the Network Settings screen to modify PXE device settings Network Settings are only available in UEFI boot mode BIOS does not control network settings in the BIOS boot mode For BIOS boot mode the network settings are handled by the network controllers option ROM To view the Network Settings click System Setup Main Menu System BIOS Network Settings Menu Item Description PXE Device n n 1 to 4 Enables or disables the device When enabled a UEFI boot option is created for the device PXE Device n Settings n 1 Allows you to control the configuration of the PXE device to 4 37 Integrated Devices screen details Integrated Devices screen allows you to view and configure the settings of all integrated devices including the video controller integrated RAI
77. e Safety instructions Keep the 2 Phillips screwdriver ready Steps 1 Align the control panel board with the control panel A CAUTION Take care not to damage the mylar covering the ID switch 2 Slide the control panel board toward the front of the control panel to lock the slide tabs and screw holes into the respective slots on the control panel 3 Install the three screws to secure the control panel board to the control panel 155 Next steps 1 Install the control panel assembly cover 2 Install the control panel assembly Follow the procedure listed in After working inside your system Related Links Installing the control panel assembly cover Installing the control panel assembly Removing the control panel board Removing the LCD module Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready Follow the procedure listed in Before working inside your system Remove the control panel assembly UU SUNNEP Remove the control panel assembly cover Ste
78. e Select button to enter the main menu Setup menu NOTE When you select an option in the Setup menu you must confirm the option before proceeding to the next action Option iDRAC Set error Set home View menu Description Select DHCP or Static IP to configure the network mode If Static IP is selected the available fields are IP Subnet Sub and Gateway Gtw Select Setup DNS to enable DNS and to view domain addresses Two separate DNS entries are available Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL This is useful when trying to match an LCD message with an SEL entry Select Simple to display LCD error messages in a simplified user friendly description See the Dell Event and Error Messages Reference Guide at dell com esmmanuals for the list of messages in this format Select the default information to be displayed on the LCD Home screen See View Menu to see the options and option items that can be set as the default on the Home screen NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Option iDRAC IP MAC Name Number Power Temperature Description Displays the IPv4 or IPv6 addresses for the iDRAC7 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet isplays the MAC addresses for iDRAC iSCSI or Network devices isplays the name of
79. e bd cede 50 Installing the frontibezel 5 eee eur etd ote eedem auium 50 Removing thie frontibezel mice ipie EX Rr LC LA RUN Ur RE RETREAT 51 Systemifeeticiun oil ee iaia ala 51 Removing the system feet iii 51 Installing the system feet 5 cocer Ted eter Pat eu Le DI Lai na 52 Caster wheels optional tower MOde iii 53 Installing caster wHeels s sac aus ei ET Ee Act AEA RO TOO Rare deis 53 Removing Gaster wheels 5 t vette re Cases ed oct anand EE e M at eda uen d 54 Remiovina the system coveri e migra eret ele 55 Installingith systerm GOV t ici iaia en a p o ORG aaa nia 56 Aside th system nascosti aede C Tig ret b HS bo o nete 56 Optical drives and tape drives optional e 57 Removing the optical drive or tape driven cies here tete bti eR alata 58 Installing the optical drive or tape drive 61 CoolingisSlhrOud a dde Rn TER e deed oer re rete qe doe aa Removing the cooling shroud Installingithie cooling shfoudi 5d hd en a eee neos Hot sswappable hard driVesa a oue eme qm RD dai labili Removirig a hot swap hard drive uua ioter tu e deu de re n ett testes 64 nstalling a hot swap hard drive ciere eere ed an Aaa Removing hard drive blank eee eet te aa vane RC EA ERR A TERRE ati nstalling a hard drive blank ice e bud ee eee reete te ev tod dun nstalling a 2 5 inch hard drive into a 3 5 inch hard drive adapter R
80. e cards Menu Item Description installed in the specified slot Slot disablement must be used only when the installed peripheral card is preventing booting into the operating system or causing delays in system startup If the slot is disabled both the Option ROM and UEFI driver are disabled Serial Communication screen You can use the Serial Communication screen to view the properties of the serial communication port To view the Serial Communication click System Setup Main Menu System BIOS Serial Communication Menu Item Serial Communication Serial Port Address External Serial Connector Failsafe Baud Rate Remote Terminal Type Redirection After Boot Description Selects serial communication devices Serial Device 1 and Serial Device 2 in the BIOS BIOS console redirection can also be enabled and the port address can be specified By default Serial Communication option is set to Auto Enables you to set the port address for serial devices By default the Serial Port Address option is set to Serial Device 12 COMO Serial Device 2 COM1 K NOTE You can use only Serial Device 2 for the Serial Over LAN SOL feature To use console redirection by SOL configure the same port address for console redirection and the serial device K NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Therefore loading the
81. e expansion card slot and out of the system 4 Install the filler bracket by performing the following steps a Align the tab on the filler bracket with the expansion card slot b Press the expansion card latch until the filler bracket locks into place NOTE Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 100 1 expansion card latch 2 expansion card connector expansion card Eo N n PT munnannaanaaaa LJ LI LI LI L LI LI LI Figure 41 Removing and installing the filler bracket 1 expansion card latch 2 slot 3 filler bracket 4 guide pin 101 Related Links Removing the expansion card holder Installing an expansion card Installing an expansion card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instr
82. e mobility to the system in the tower mode The caster wheel assembly consists of e Caster wheel units front and back Two screws for the caster wheel units Installing caster wheels Prerequisites Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready Lay the system on its side on a flat and stable surface with the base of the system extending off the edge of the surface 4 If installed remove the system feet Steps 1 Align the two retention hooks on the back wheel unit with the two slots on the base of the chassis and insert the hooks into the slots 2 Offset the back wheel to the back of the system and secure the unit in place using a single screw 3 Align the two retention hooks on the front wheel with the two slots on the base of the chassis and insert the hooks into the slots 4 Offset the front wheel to the front and secure the unit in place using a screw 55 Figure 12 Removing and installing caster wheels 1 support unit 2 screw for support unit 2 sloton base of the tower 4 4 wheelassembly unit 2 5 screw for wheel assembly 2 Related Links Removing the system feet Removing caster wheels Removing caster wheels Prerequisites 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready 3 Lay the system on a flat and stable surface with the wheels extending beyond the edge of the surface Steps 1
83. e online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product gt CAUTION Use only hard drives that have been tested and approved for use with the hard drive backplane CAUTION Combining SAS and SATA hard drives in the same RAID volume is not supported Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive A CAUTION When installing a hard drive ensure that the adjacent drives are fully installed A installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over written Any data on the replacement hard drive is immediately lost after the hard drive is installed Steps If a hard drive blank is installed in the hard drive slot remove it P 2 Install a hard drive in the hard drive carrier 3 Press the release button on the front of the hard drive carrier and open the hard drive carrier handle 4 Insert the hard drive ca
84. e online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 1 2 3 Keep the 2 Phillips screwdriver ready 4 Remove the cooling shroud 5 Remove the internal cooling fan Steps 1 Loosen the two captive screws securing the iDRAC ports card holder to the system board 2 Pull the iDRAC ports card to disengage it from the connector and remove the card from the chassis 105 Figure 43 Removing and installing the iDRAC ports card 1 iDRAC ports card holder 2 iDRAC port 3 SD vFlash media card 4 iDRAC ports card 5 captive screw 2 6 iDRAC ports card connector Related Links Removing the cooling shroud Removing the internal cooling fan Installing the iDRAC ports card Installing the iDRAC ports card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructi
85. e power and data cables to the hard drive s Enter System Setup and ensure that the hard drive controller is enabled Exit System Setup and restart the system OI ASNNA Install any software required for operating the hard drive as described in the documentation for the hard drive Related Links Removing the internal hard drive bay Installing the internal hard drive bay Removing a cabled hard drive Hard drive backplane Your system supports one of the following configurations e x8 SAS SATA backplane for 3 5 inch hard drives K NOTE The x8 backplane also supports up to eight 2 5 inch SAS SATA or SSD hot swappable hard drives installed in 5 5 inch hard drive adapters which are then installed in the 5 5 inch hard drive carriers e x16 SAS SATA backplane for 2 5 inch hard drives K NOTE Only systems with hot swappable hard drives support hard drive backplanes 76 Removing the hard drive backplane Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before w
86. e properly installed Cooling shroud e Expansion card risers if present e Expansion cards Power supply s e Cooling fan assembly if present e Cooling fans e Processor s and heat sink s e Memory modules e Hard drive carriers e Hard drive backplane 4 Ensure that all cables are properly connected 5 Install the system cover 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help Troubleshooting the system battery Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup the problem may be caused by software rather than by a defective battery E 156 Steps 1 Re enter the time and date in the System Setup 2 Turn off the system a
87. ect the system from the electrical outlet Remove the system cover UN Remove all expansion cards installed in the system 9 Install the system cover If the tests fail see Getting Help 10 For each expansion card you removed in step 8 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Remove the system cover c Reinstall one of the expansion cards d Install the system cover e Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the problem persists see Getting Help Troubleshooting processors Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Run the appropriate diagnostics test See Using System Diagnostics for available diagnostic tests 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 164 4 Ensure that the processor and heat sink are properly installed 5 Install the system cover 6 Run the appropriate diagnostic t
88. edundant AC power supply screw power supply unit cage non redundant power supply standoff on the chassis P1 cable connector P2 cable connector Sogn OV E o o0 mw P3 cable connector backplane connector Installing a non redundant AC power supply Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Unpack the new power supply 125 Steps 1 Slide the new power supply into the power supply unit cage until the power supply is fully seated 2 Tighten the screw to secure the power supply to the chassis 3 Connect all the power cables from the power supply to the system board hard drive backplane hard drives and optical drives Next steps Follow the procedure listed in After working inside your system Power interposer board The power interposer board is only supported in systems with redundant power supplies Removing the power interposer board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as a
89. efetcher and logical processor idling To view the Processor Settings screen click System Setup Main Menu System BIOS Processor Settings Menu Item Logical Processor Alternate RTID Requestor Transaction ID Setting Virtualization Technology Address Translation Service ATS Adjacent Cache Line Prefetch Hardware Prefetcher DCU Streamer Prefetcher Description Enables or disables the logical processors and displays the number of logical processors If the Logical Processor option is set to Enabled the BIOS displays all the logical processors If this option is set to Disabled the BIOS displays only one logical processor per core By default the Logical Processor option is set to Enabled Enables you to allocate more RTIDs to the remote socket thereby increasing cache performance between the sockets or easing work in normal mode for NUMA By default the Alternate RTID Requestor Transaction ID Setting is set to Disabled Enables or disables the additional hardware capabilities provided for virtualization By default the Virtualization Technology option is set to Enabled Defines the Address Translation Cache ATC for devices to cache the DMA transactions This field provides an interface to a chipset s Address Translation and Protection Table to translate DMA addresses to host addresses By default the option is set to Enabled Optimizes the system for applications that require high utilization of seq
90. efined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port 55 Menu Item Capacity Port F Model Drive Type Capacity Port G Model Drive Type Capacity Port H Model Drive Type Capacity Port Model Drive Type Capacity Port J Model 36 Description Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model o
91. el Drive Type Capacity Port C Model Drive Type Capacity Port D Model Drive Type Capacity Port E Model Drive Type Description Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is und
92. ell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 3 If installed remove the cooling shroud K NOTE To use an SD card with your system ensure that the Internal SD Card Port is enabled in the System Setup Steps 1 Locate the SD card connector on the internal dual SD module Orient the SD card appropriately and insert the contact pin end of the card into the slot K NOTE The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Next steps 1 If removed replace the cooling shroud 2 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Installing the cooling shroud Removing an internal SD card Processors Use the following procedure when e Installing an additional processor 111 e Replacing a processor NOTE To ensure proper system cooling you must install a processor blank in any empty processor socket Removing a processor Prerequisites Pa CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servici
93. emoving a 2 5 inch hard drive from a 3 5 inch hard drive adapter nstalling a hard drive adapter into a hard drive carrier Removing a hard drive adapter from a hard drive carrier Removing a hard drive from a hard drive carrier Installing a hard drive into a hard drive carrier eee Cabl d hard dress iste scalata ibi e a EI to ed ue Rise Removing the internal hard drive bay Installing the internal hard drive bay oreet acne ettet nnne i es Removing a cabled Hard drive ete o rtr mde a ete oido e edlen do Installing a cabled hard drive Harddrive backplane eerte nee eet ebd bab e D et f es Removing the hard drive backplane ii Installing the hard drive backplane zr t tpe Cere te epe res d Coe Ee dr Foursslothatrdsdrive blank sus eso SEN het t ee C n o ERE Te ens Removing a four slot hard drive blank Installing a four slot hard drive blank memes System MenO x e cet eve tete e ade te an c n ve ata General memory module installation guidelineS ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeetetteeeeenteeetees Modesspecific g idelines seis alia teet ee t eere Hee eee e d ee Sarriple memory configurations aurea Der le e d ete t ee a es Removing memory modules e trier pre pep E rte aiar Installing memory modules irren e ir ER a Ee eI ARE RETE AAA Cooling fans c mors etae cae ten hated Removing the internal cooling fan
94. emoving the external cooling fan Prerequisites IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Remove the cooling shroud Steps 1 Disconnect the external cooling fan power cable from the system board 2 Remove the four screws that secure the external cooling fan to the chassis 3 Lift the external cooling fan to disengage the upper and the lower hooks from the slots on the chassis wall and remove the cooling fan 4 Remove the external cooling fan power cable from of the system through the external cooling fan power cable slot at the back of the chassis 94 7 Figure 38 Removing and Installing the external cooling fan 1 back of the system chassis 2 bottom hook 2 external cooling fan 4 screw 4 5 upper hook 6 external cooling fan power cable slot 7 external cooling fan power cable Related Links Removing the cooling shroud Installing the external cooling fan Installing the external cooling fan Prerequisites A CAUTION Many repair
95. er Removing an expansion card 102 Removing a GPU card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud 4 Remove the expansion card holder Steps 1 Disconnect the cables from the GPU card CAUTION Do not use excessive force when removing the cables as it can damage the connectors 2 Open the two expansion card latches by pressing the latches 3 Hold the card by its edge pull the card up to remove it from the card connector and out of the system Figure 42 Removing and installing a GPU card 1 GPU card 2 SLI data connector 3 GPU card power connector 103 4 GPU card power connector 5 x16 connector 6 expansion card latch 2 Next steps 1 Install the filler brackets by performing the following steps a Align the slot on the filler bracket with the guide pin on the expansion card slot b Press the expansion card latch until the filler bracket locks into place K NOTE Fille
96. est For more information see Using System Diagnostics Next steps If the problem persists see Getting Help System messages For a list of event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you that you may lose all data on the hard drive Warning messages usually interrupt the task and require you to respond by typing y yes or n no NOTE Warning messages are generated by either the application or the operating system For more information see the documentation that accompanied the operating system or application Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system See Using system diagnostics for more information about system diagnostics Alert messages The systems management software generates alert messages for your system Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software documentation 165 Using system diagnostics If you experience a problem with your system run the system diagnostics before contactin
97. et only when you are converting the system from the tower mode to the rack mode or when you are replacing the system feet with the wheel assembly 1 Ensure that you read the Safety instructions 2 Keepthe 2 Phillips screwdriver ready 3 Turn the system feet inward 4 Lay the system on its side on a flat and stable surface Steps Remove the screws securing the system feet to the base of the tower 51 Figure 11 Removing and installing the system feet 1 screw hole 4 2 slot 12 3 tab 12 4 base of the tower 5 system feet 4 6 screw 4 Related Links Installing the system feet Installing the system feet Prerequisites A CAUTION Installing the feet on a stand alone tower system is necessary to provide a stable foundation for the system Failure to install the feet poses the risk of having the system tip over possibly causing bodily injury or damage to the system 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready 3 Lay the system on its side on a flat and stable surface Steps 1 Align the three tabs on the system feet with the three slots on the base of the chassis 2 Secure the system feet to the base of the chassis by using the screws 52 Next steps Place the system upright on a flat and stable surface and turn the system feet outward Related Links Removing the system feet Caster wheels optional tower mode Caster wheels provid
98. ew the System Profile Settings click System Setup Main Menu System BIOS System Profile Settings Menu Item System Profile CPU Power Management Memory Frequency Turbo Boost Energy Efficient Turbo CIE C States Collaborative CPU Performance Control Memory Patrol Scrub Memory Refresh Rate Uncore Frequency Energy Efficient Policy 40 Description Sets the system profile If you set the System Profile option to a mode other than Custom the BIOS automatically sets the rest of the options You can only change the rest of the options if the mode is set to Custom By default the System Profile option is set to Performance Per Watt Optimized DAPC DAPC is Dell Active Power Controller K NOTE The following parameters are available only when the System Profile is set to Custom Sets the CPU power management By default the CPU Power Management option is set to System DBPM DAPC DBPM is Demand Based Power Management Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed Enables or disables the processor to operate in turbo boost mode By default the Turbo Boost option is set to Enabled Enables or disables the Energy Efficient Turbo Energy Efficient Turbo EET is a mode of operation where a processor s core frequency is adjusted within the turbo range based on workload Enables or disables the processor to switch to a minimum perf
99. f the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the
100. fan s power cable 158 3 4 Install the system cover Restart your system Next steps If the problem persists see Getting Help Troubleshooting system memory Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 10 11 12 13 14 15 If the system is operational run the appropriate diagnostic test See Using system diagnostics for available diagnostic tests If diagnostics indicate a fault follow the corrective actions provided by the diagnostic program If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to the power Source Turn on the system and attached peripherals and note the messages on the screen If an error message is displayed indicating a fault with a specific memory module go to step 12 Enter the System Setup and check the system memory setting Make any changes to the memory settings if needed If the memory settings match the installed memory but the problem still persists go to ste
101. fore removing the hard drives so that you can replace them in the same location s 5 Remove all hard drives Remove the cooling shroud 5 Remove the x8 hard drive backplane 82 Steps 1 Using a screwdriver push the release tabs on the four corners of the blank from inside the system to unlock the four slot hard drive blank from the chassis 2 From the front of the system pull the four slot hard drive blank at the corners until it is free of the hard drive slot Figure 33 Installing and removing the four slot hard drive blank 1 four slot hard drive blank 2 release tab screwdriver Related Links Removing the cooling shroud Removing the hard drive backplane Installing a four slot hard drive blank Installing a four slot hard drive blank Prerequisites Ensure that you read the Safety instructions Steps 1 Locate the hard drive slots numbered from four to seven 2 Insert the four slot hard drive blank into the hard drive slot and push it until the release tabs click into place 85 Next steps Follow the instructions listed in After working inside your system Related Links Removing a four slot hard drive blank System memory Your system supports DDR4 registered DIMMs RDIMMs It supports DDR4 voltage specifications K NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 2133 MT s 1866 MT s 1600 MT s or 1333 MT s depending on
102. g Dell for technical assistance The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Dell Embedded System Diagnostics NOTE The Dell Embedded System Diagnostics is also known as Enhanced Pre boot System Assessment ePSA diagnostics The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to e Run tests automatically or in an interactive mode e Repeat tests Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics If a major component or device in the system does not operate properly running the embedded system diagnostics may indicate component failure Running the Embedded System Diagnostics from Boot Manager 1 Asthe system boots press lt F11 gt 2 Use the up and down arrow keys to select System Utilities Launch Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on
103. he same boot mode BIOS or UEFI to access the installed operating system CAUTION Trying to boot the operating system from the other boot mode will cause the system to halt at startup 44 K NOTE Operating systems must be UEFl compatible to be installed from the UEFI boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode K NOTE For the latest information on supported operating systems go to dell com ossupport Assigning a system and setup password Prerequisites K NOTE The password jumper enables or disables the System Password and Setup Password features For more information about the password jumper settings see System board jumper settings You can assign a new System Password and Setup Password or change an existing System Password and Setup Password only when the password jumper setting is enabled and Password Status is Unlocked If the password jumper setting is disabled the existing System Password and Setup Password are deleted and you need not provide the system password to boot the system About this task To assign a System Password and Setup Password follow the steps below Steps 1 Toenter System Setup press F2 immediately after a power on or restart 2 From the System Setup Main Menu select System BIOS and press Enter The System BIOS screen is displayed 3 Onthe System BIOS screen select System Security and press Enter
104. hooting an internal USB key Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Enterthe System Setup and ensure that the USB key port is enabled on the Integrated Devices screen Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Locate the USB key and reseat it nstall the system cover Turn on the system and attached peripherals and check if the USB key is functioning f the problem is not resolved repeat step 2 and step 3 nsert a different USB key that you know works properly CO 06 M O0 U BN nstall the system cover Next steps If the problem is not resolved see Getting Help Troubleshooting an SD card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety in
105. ical tape drive push the release latch as indicated in the figure 3 Slide the optical tape drive out of the drive bay 4 Ifyou are not immediately replacing the optical tape drive install the optical tape drive blank NOTE Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system NOTE The procedure to install an optical tape drive blank is similar to the procedure to install an optical tape drive 58 Figure 15 Removing and installing the optical drive or tape drive 1 optical drive tape drive 2 guide release latch NOTE The following figure shows the cabling diagram for an optical drive tape drive with an x16 backplane All backplanes have an ODD connector 59 3 5 2 1 8 7 6 Figure 16 Cabling optical drive and tape drive optical drive connector on system board 2 tape drive connector on system board SAS tape drive connector on the PERC 4 PERC card card system board 6 SAStape drive 7 tape drive 8 optical drive Related Links Installing the optical drive or tape drive 60 Installing the optical drive or tape drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the
106. icator blinks amber if a memory error occurs The indicator blinks amber if a PCle card experiences an error Corrective action None required See the System Event Log or system messages for the specific issue For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Invalid Memory configurations can cause the system to halt at startup without any video output See Getting help See the System Event Log to determine the hard drive that has an error Run the appropriate Online Diagnostics test Restart system and run embedded diagnostics ePSA If the hard drives are configured in a RAID array restart the system and enter the host adapter configuration utility program See the System Event Log or system messages for the specific issue If it is due to a problem with the power supply check the LED on the power supply Re seat the power supply by removing and reinstalling it If the problem persists see Getting help Ensure that none of the following conditions exist Acooling fan is removed or has failed e System cover cooling shroud EMI filler panel memory module blank or back filler bracket is removed Ambient temperature is too high e External airflow is obstructed See Getting help See the system event log or system messages for the location of the failed memory Reinstall the memory device If the problem persists see Getting help
107. ied service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product IN CAUTION Do not attempt to convert your system into a rack unless authorized by Dell Only customers certified by Dell for tower to rack conversion can convert a tower system into a rack system K NOTE For specific caution statements and procedures see the rack installation documentation for your system at dell com poweredgemanuals For complete safety and regulatory information see the safety instructions that shipped with your system Observe the following precautions for stability and safety of the system in rack mode e Before installing your equipment in a rack install the front and side rack stabilizers Failure to install stabilizers can allow the rack to tip over e Always load from the bottom up and load the heaviest items first e Do not overload the AC power supply branch circuit that provides power to the rack Preparing a system for conversion from tower mode to rack mode Prerequisites 1 Ensure that you read the Safety instructions 2 Keepthe 2 Phillips screwdriver ready Turn off the system including any attached peripherals and disconnect the system from th
108. in the System Setup Time and Date fields 5 Exitthe System Setup Related Links Removing the cooling shroud Installing the cooling shroud Control panel assembly Removing the control panel assembly Prerequisites AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready 129 Follow the procedure listed in Before working inside your system Steps 1 Remove the screw securing the control panel to the chassis 2 Disconnect the control panel cable and the control panel USB cable from the system board A CAUTION Do not use excessive force when removing the control panel cables as it can damage the connectors 3 Slide the control panel out of the chassis 4 Disconnect the cables from the control panel 3 Figure 56 Removing and installing the control panel assembly 1 control panel 2 control panel cable control panel USB cable 4 screw K NOTE Follow the same steps to remove the control panel in the rack mode configuration 5 Locate and press the tabs on the informatio
109. ing ari intera SD card inet ree ce e e An eae ER e bane PrOCESSOrSispa nina ES REMIOVIRNO AproCessorzi tiri tto Lin li aM M neo ti ne i i nstalling a processor Redundant AG power SUpplVizi za stone tie diapason Hot Spare feature o ata nr aaa A ee Removing a redundant AC power supply eee 119 nstalling a redundant AC power supply nennen 120 Removing the powersupplyunitblank 3 tuta aaa 121 nstalling the power supply unit blank nnne nnne nnn 122 Replacing the power supply divider tns 122 Non redundant AC power SUPPLY a sme aaa le balena lola rr b cet beh te bets 123 Removing a non redundant AC power SUpplY meme eene 124 Installing a non redundant AC power SUpply iii 125 Power Interposer board ricor 126 Removing the power interposer board nennen 126 Installing the power interposer board System battery stese Getae en t t mt cem eee e e E hd M Replacing the system battery oto t et n t n c b ect t mad Gontrolpanelasserbly uit i O erste erede ai Removing the control panel assembly 129 nstalling the control panel assembly 131 Removing the control panel assembly Cover iii 132 nstalling the control panel assembly Cover eee eene 155 Removing the control panel board iii 154 nstalling the control panel board ii 135 Removing the LCD module nne tnter ennt 136 nstalling the ECD mod le z uni
110. ion of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Steps 1 Locate the x16 slot on the system board 2 Insert the GPU card into the slot 3 Connect the cables to the GPU card 4 Close the two expansion card latches 104 Next steps 1 Install the expansion card holder 2 Install the cooling shroud Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the expansion card holder Installing the expansion card holder Installing the cooling shroud Removing a GPU card iDRAC ports card optional The iDRAC ports card consists of the SD vFlash card slot and an iDRAC port The iDRAC ports card is used for advanced management of the system An SD vFlash card is a Secure Digital SD card that plugs into the SD vFlash card slot in the system It provides persistent on demand local storage and a custom deployment environment that allows automation of server configuration scripts and imaging It emulates USB device s For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Removing the iDRAC ports card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by th
111. isabled erased until the system boots with the jumper on pins 2 and 4 However before you assign a new system and or setup password you must move the jumper back to pins 4 and 6 NOTE If you assign a new system and or setup password with the jumper on pins 2 and 4 the system disables the new password s the next time it boots 5 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 170 6 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 7 Open the system Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 9 Close the system 10 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 11 Assign a new system and or setup password 171 Technical Specifications Physical Height Width Depth Weight maximum configuration Processor Processor type Expansion Bus Bus type Expansion slots 172 443 5 mm 17 45 inch with feet 430 3 mm 16 94 inch without feet 304 5 mm 11 98 inch with feet opened 218 mm 8 58 inch with feet closed 542 2 mm 21 55 inch without bezel 558 6 mm 21 99 inch with bezel 30 16 kg 66 49 lb One or two Intel Xeon processors E5 2600 v3 product family PCI Express Generation 2 and 5 Slot 1 One full height half length x4 PCle Gen2 card slot connected to Platform Con
112. ive bay 1 cabled hard drives 4 2 captive screws 2 3 internal hard drive bay Related Links Installing the internal hard drive bay 71 Installing the internal hard drive bay Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keepthe 2 Phillips screwdriver ready Steps 1 Align the internal hard drive bay with the tabs on the chassis and slide the internal hard drive bay into the chassis 2 Secure the internal hard drive bay to the chassis using the two captive screws 3 Connect the data and power cables to the hard drive s Next steps Follow the procedure listed in After working inside your system Related Links Removing the internal hard drive bay Removing a cabled hard drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by
113. l com support home Removing a redundant AC power supply Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a time in a system that is powered on 1 Ensure that you read the Safety instructions 2 Disconnect the power cable from the power source and from the power supply unit you intend to remove and remove the cables from the strap K NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation Steps Press the release latch and slide the power supply unit out of the chassis 119 4 5 Figure 50 Removing and installing an AC power supply unit 1 release latch 2 power supply unit cable connector power supply unit 4 connector 5 power supply unit handle Next steps If you are not replacing the power supply unit in the second power supply unit bay immediately install the power
114. les from the system board CAUTION Take care not to damage the system identification button while removing the system board from the chassis 2 Remove the screws that secure the system board to the chassis 140 Figure 64 Removing and installing the screws on the system board 1 screws 9 A CAUTION Do not lift the system board assembly by holding a memory module processor or other components 141 Figure 65 Removing the system board 1 system board 2 t handle posts 2 3 Hold the t handle posts and slide the system board toward the front of the system 4 Hold the t handle posts and lift the system board out of the chassis Related Links Removing the expansion card holder Removing the cooling shroud Removing the internal dual SD module Removing the internal cooling fan Removing the iDRAC ports card Removing a processor Removing memory modules Installing the system board 142 Installing the system board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keepthe
115. ling fan Related Links Removing the cooling shroud Installing the internal cooling fan Installing the internal cooling fan Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Do not operate the system with the cover removed for a duration exceeding 5 minutes Ensure that you read the Safety instructions Steps 1 Hold the cooling fan by the sides with the cable end facing the bottom of the chassis A CAUTION Do not remove or install the internal cooling fan by holding the fan blades 2 Align the four tabs on the internal cooling fan with the four slots on the chassis wall 3 Press and slide the internal cooling fan into the slots until the release tab locks into place 95 A CAUTION Do not remove or install the internal cooling fan by holding the blades 4 Connect the internal cooling fan power cable to the FAN1 connector on the system board Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system Related Links Installing the cooling shroud Removing the internal cooling fan R
116. lot Processor Connection Height Length LinkWidth Slot Width 1 Platform Controller Full Height Half Length x4 x8 Hub 2 Platform Controller Full Height Half Length x1 x1 Hub 5 Processor 1 Full Height Full Length x16 x16 4 Processor 1 Full Height Full Length x16 x16 5 Processor 2 Full Height Half Length x8 x8 6 Processor 2 Full Height Half Length x8 x8 NOTE Only slots 3 4 5 and 6 support Generation 3 PCle expansion cards NOTE Do not use slots 5 and 6 for single processor configuration CPU NOTE When your system is installed with a double width GPU card in slot 5 you cannot install an expansion card in slot 2 NOTE When your system is installed with a double width GPU card in slot 4 you cannot install an expansion card in slot 5 Ee EY EY EY NOTE The expansion cards are not hot swappable The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority must be installed first using the slot priority indicated All other expansion cards must be installed following the card priority and slot priority order Table 4 Expansion card installation order Card Priority Card Type SlotPriorty MaximumAllowed 1 GPU 4 1 GPU AMD W7000 3 4 2 2 RAID 3 4 2 RAID H830 3 4 5 6 4 3 10 Gb NICs 3 4 5 6 1 5 4 FC8 HBA 3 4 5 6 1 5 5 1 Gb NICs 3 4 5 6 1 5 1 Gb NIC 3 4 5 6 1 2 6 Broadcom Dual Port 6 Non RAID 3 4 5 6 4 99
117. low is not obstructed Acooling fan is not removed or has not failed The expansion card installation guidelines have been followed Additional cooling can be added by one of the following methods From the iDRAC Web GUI 1 Click Hardware Fans Setup 2 From the Fan Speed Offset drop down list select the cooling level needed or set the minimum fan speed to a custom value From F2 System Setup 1 Select iDRAC Settings Thermal and set a higher fan speed from the fan speed offset or minimum fan speed From RACADM commands 1 Runthe command racadm help system thermalsettings For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Troubleshooting cooling fans Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE In the event of a problem with a particular fan the fan number is referenced by the system s management software allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly Steps 1 Remove the system cover 2 Reseatthe fan or the
118. m To try out the OR code scan the following image 25 26 Quick Resource Locator www dell com QRL Server T430 2 Performing initial system configuration After you receive your PowerEdge system you must set up your system install the operating system if it is not pre installed and set up and configure the system iDRAC IP address Setting up your system 1 Unpackthe server Install the server into the rack For more information on installing the server into the rack see your system Rack Installation Placemat at dell com poweredgemanuals For tower systems that can be converted to the rack mode see Preparing a system for conversion from tower mode to rack mode to know how to convert the tower system to the rack mode configuration Connect the peripherals to the system Connect the system to its electrical outlet Turn the system on by pressing the power button or using iDRAC Ou a Turn on the attached peripherals Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller iIDRAC IP address by using one of the following interfaces e iDRAC Settings utility e Lifecycle Controller Dell OpenManage Deployment Toolkit Server LCD panel You can configure iDRAC IP address by using the following interfaces e iDRAC Web interface For more information see the Integrated Dell Remote Access Controller User s Guide e Remote Access Controller ADMin RACADM
119. m does not support UEFI video output standards This field is only for UEFI boot mode You cannot set this to Enabled if UEFI Secure Boot mode is enabled About Boot Manager Boot Manager enables you to add delete and arrange boot options You can also access System Setup and boot options without restarting the system Entering Boot Manager The Boot Manager screen allows you to select boot options and diagnostic utilities 1 Turn on or restart your system Press lt F11 gt when you see the message lt F11 gt Boot Manager If your operating system begins to load before you press lt F11 gt allow the system to finish booting and then restart your system and try again Boot Manager main menu Menu Item Continue Normal Boot Description The system attempts to boot to devices starting with the first item in the boot order If the boot attempt fails the system continues with the next 43 Menu Item Description item in the boot order until the boot is successful or no more boot options are found One Shot Boot Menu Takes you to the boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access the System Setup Launch Lifecycle Controller Exits the Boot Manager and invokes the Lifecycle Controller program System Utilities Launches system utilities menu such as system diagnostics and UEFI shell About Dell Lifecycle Controller Dell Lifecycle Controller allows
120. n select Activate Save the settings Restart your system Enter System Setup again In the System Setup Main Menu click System BIOS System Security Settings O 0 NO y B Ne In the Intel TXT option select On 146 System top cover Do not remove the system top cover unless you are converting the system from tower to rack mode Removing the system top cover Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals 4 Remove the system cover Steps 1 Remove the screws that secure the top cover to the chassis 2 Slide the cover toward the back of the system and lift it from the system 2 U Figure 67 Removing the installing the system top cover 1 system top cover 2 screw 3 Related Links Removing the system cover 147 Installing the system top cover Preparing a system for conversion from tower mode to rack mode
121. n tag 6 Push the information tag out of the slot to remove it from the control panel K NOTE Retain the information tag to replace it in the new control panel 130 Figure 57 Removing and installing the information tag 1 information tag 2 tab 2 3 slot Related Links Preparing a system for conversion from tower mode to rack mode Installing the control panel assembly Installing the control panel assembly Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready Steps 1 Replace the blank information tag in the new control panel with the information tag retained from the old control panel K NOTE Information tag lists system information such as Service Tag NIC MAC address and so on To install the information tag push the information tag into the control panel slot Connect the control panel cable and the control panel USB cable to the control panel module Align and insert the control panel into the control panel slot in the chassis Secure the control panel
122. n your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals 2 Remove the redundant power supply module s or power supply blank as applicable Steps 1 Remove the screw securing the power supply divider to the chassis 2 Slide out the power supply divider and turn it clockwise to free the tabs on the power supply divider from the slots on the power supply unit cage 3 Slide the power supply divider out of the chassis 4 Align the tabs of the new power supply divider with the slots of the power supply unit cage 5 Turn the power supply divider counter clockwise and slide it in until the power supply divider is seated on the slots of the power supply unit cage 122 6 Secure the power supply divider to the chassis using the screw Vv WS N 2 3 Figure 52 Removing and installing the power supply divider 1 power supply divider 2 tabs 4 screw Next steps 1 Install the redundant power supply module s or power supply blank as applicable 2 Reconnect the system to its electrical outlet and power on the system including any attached peripherals Related Links Removing a redundant AC power s
123. nd disconnect it from the electrical outlet for at least one hour 3 Reconnect the system to the electrical outlet and turn on the system 4 Enter the System Setup If the date and time are not correct in the System Setup check the SEL for system battery messages Next steps If the problem persists see Getting Help Troubleshooting power supply units A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Power source problems 1 e Press the power button to ensure that your system is turned on If the power indicator does not light up when the power button is pressed press the power on button firmly Plug in another working device to ensure that the system board is not faulty Ensure that no loose connections exist For example loose power cables Ensure that the power source meets applicable standards Ensure that there are no short circuits Have a qualified electrician check the line voltage to ensure that it meets the required specifications Power supply unit problems 1 Ensure that no loose connections exist For example loose power cables Ensure that the power s
124. ne optical drive and two tape drives K NOTE If your system is installed with a double width GPU card the system supports only one 5 25 inch removal media storage K NOTE You can also install a Dell PowerVault RD1000 removable media device on your system For systems with hot swappable hard drives the optical and tape drives can be configured as follows 57 Slot 1 SATA optical drive or PowerVault RD1000 Slot 2 PowerVault RD1000 or blank Slot 3 SAS tape drive or blank Removing the optical drive or tape drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Disconnect the power and data cables from the back of the optical tape drive K NOTE Observe the routing of the power and data cable inside the chassis when you remove them from the system board and the optical tape drive You must route these cables correctly and in a similar manner when you replace them to prevent them from being pinched or crimped 2 To remove the opt
125. ng an optical drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Try using a different CD or DVD 2 Enter the System Setup and ensure that the integrated SATA controller and the drive s SATA port are enabled Run the appropriate diagnostic test Turn off the system and attached peripherals and disconnect the system from the electrical outlet If installed remove the front bezel Remove the system cover Ensure that the interface cable is securely connected to the optical drive and to the controller Ensure that a power cable is properly connected to the drive 0 6 M O0 U AD W Install the system cover Next steps If the problem is not resolved see Getting Help 161 Troubleshooting a tape backup unit Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Re
126. ng iDRAC Direct USB XML configuration Troubleshooting iDRAC Direct laptop connection ee Troubleshooting a serial I O deyib snenie a t endete icri ict pet pe aed Troubleshooting a NIG u eei eti Gest eens P nr Or ere HR press Troubleshooting a Wetsysterm ear p P REED E EE ole a ug Troubleshooting a damaged system i Troubleshooting the syster battery ot ree e naar iaia Troubleshooting power supply Ublts uec tb ertet bur bu te epe tL EP REL ead E acetone Power source problems esee oe te er re tania ea de ee s Powersupply unitiproblerms tt d ret don hp e geb ee tn D uela Hte ioa Troubleshooting ooling pr oblerms x rt ER HERE e apes Troubleskiootirnig coolirig faris ecrit tet ie siden re e bg ia ean Jroubleshootipng systernmnetrotyo s esed oe epe pe etr qe eee en e n Troubleshooting an internal USB key i Troubleshooting an SD Gard et e baleno eei t dee ui ze tl b e LE edo Troubleshooting an opticaldrive zr eerie Troubleshooting a tape backup unit eres Troubleshooting a hard drive ete rtr aaa Troubleshootinig a storage controllet sucus cae ion a EU HE REG E PPM HM Troubleshooting exparislon catds eter e e et een Eee RES Treubleshooting proGessSOES 49 ie ove be te eee eve eet Ee T ebd Ee pe pde pe ev ded Syste m Tm ssagess sea ie teu Eten um cr tegens 165 Warnihg messages accetto ee ueste Da e po e ere e aea De OR 165
127. ng or disabling USB ports In the System Setup Main Menu click System BIOS Menu Item Description System Information Displays information about the system such as the system model name BIOS version and Service Tag Memory Settings Displays information and options related to the installed memory Processor Settings Displays information and options related to the processor such as speed cache size and so on SATA Settings Displays options to enable or disable the integrated SATA controller and ports Boot Settings Displays options to specify the boot mode BIOS or UEFI Enables you to modify UEFI and BIOS boot settings Network Settings Displays options to change the network settings Integrated Devices Displays options to enable or disable integrated device controllers and ports and to specify related features and options 51 Menu Item Serial Communication System Profile Settings System Security Miscellaneous Settings Description Displays options to enable or disable the serial ports and specify related features and options Displays options to change the processor power management settings memory frequency and so on Displays options to configure the system security settings like system password setup password TPM security and so on It also enables or disables support for the power and NMI buttons on the system Displays options to change the system date time and so on System
128. ng that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver handy Ifyou are upgrading your system download the latest system BIOS version from dell com support and follow the instructions included in the compressed download file to install the update on your system K NOTE You can update the system BIOS using the Lifecycle Controller 4 Follow the procedure listed in Before working inside your system 5 Remove the cooling shroud A WARNING The heat sink and processor are hot to the touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them A CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions Steps 1 To remove the heat sink a Loosen one of the screws that secure the heat sink to the system board Wait 30 seconds for the heat sink to loosen from the processor b Remove the screw diagonally opposite the screw you first removed c Repeat the procedure for the remaining two screws d Remove the heat sink 112 Figure 46 Removing and installing a processor heat sink 1 slots 4 2 captive screws 4 3 heat sink 4 processor socket CAUTION The processor is held in its s
129. ng the system service tag C Update the BIOS and iDRAC versions Re enable the Trusted Platform Module TPM For more information see Re enabling the TPM for BitLocker users or Re enabling the TPM for TXT users Related Links Installing a processor 145 Installing the internal dual SD module Installing the cooling shroud Installing the internal cooling fan Installing the expansion card holder Installing the iDRAC ports card Removing the system board Restoring the Service Tag using Easy Restore Use the Easy Restore feature if you do not know the Service Tag of your system The Easy Restore feature allows you to restore your system s Service Tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically If BIOS detects a new system board and the Service Tag in the backup flash device BIOS prompts the user to restore the backup information 1 Turn on the system If BIOS detects a new system board and if the Service Tag is present in the backup flash device BIOS displays the Service Tag the status of the license and the UEFI Diagnostics version Do one of the following e Press Y to restore the Service Tag license and diagnostics information Press N to navigate to the Lifecycle Controller based restore options e Press lt F10 gt to restore data from a previously created Hardware Ser
130. ocket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped 113 4 Figure 47 Processor shield 1 close first socket release lever 2 lock icon processor 4 open first socket release lever 5 unlock icon 2 To remove the processor a Release the open first socket lever near the unlock icon LE by pushing the lever down and out from under the tab b Similarly release the close first socket release lever near the lock icon a by pushing the lever down and out from under the tab Rotate the lever 90 degrees upward c Lower the open first socket release lever to lift the processor shield 114 Figure 48 Removing and installing a processor 1 3 5 7 close first socket release lever processor processor shield Socket aA RN 8 pin 1 indicator of processor slot 4 open first socket release lever socket keys 4 d Hold the tab on the processor shield and rotate the processor shield upward until the open first socket release lever lifts up A CAUTION The socket pins are fragile and can be permanently damaged Be careful not to bend the pins in the socket when removing the processor out of the socket e Lift the processor out of the socket and leave the open first socket release lever up NOTE If you are permanently removing the processor you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of
131. odes Convention IDSDM indicator code Condition A Green Indicates that the card is online B Flashing green Indicates rebuild or activity C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline has failed or is write protected 109 Convention IDSDM indicator code Condition E Not lit Indicates that the card is missing or is booting Next steps Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing an internal SD card Installing the internal dual SD module Installing the internal dual SD module Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the IDSDM connector on the system board 2 Align the connectors on the system board and the dual SD module 3 Push the dual SD module until it is firmly seated on the system board Next steps 1 Install the SD vFlash media card s 2 Install the
132. on SCEeen uci ceci eret iiia x e Y a RR ae ERR RUE Re lr 39 Systeri Profile Settings Scree siaran e a era 40 System Security Settings SCreen iii 41 Miscellaneouis Settings SCFeen iu odpn eee epe ra dee ai 43 Abo t BootiManagsr iio t fe pea eo atene dii Fee dta es tt atte ees 43 Entering Boot Managers ile me nO aa 43 Boot Manager mala Menzioni ola Epit aida TA ian alii 43 About Dell Lifecycle Controller iii 44 changing thie boot order th ee eth tee dat aeree 44 Choosing the system boot Mode i 44 Assigning a system and setup paSSWord ee 45 Using your system password to secure your SySteM ii 46 Deleting or changing an existing system password and setup pasSword ii 46 Operating with a setup password enabled i 47 Embedded system managemMent ii 47 iDRAC Settings utility Entering the IDRAC Settings utility erret tet a Het aa 47 Changing the Thermal Settings rer etel rei rote mta eed Hec da 48 4 Installing and removing system components eene 49 Safety instructions ec tede Renta ied tte ba b UR 49 Before working inside your SYSteM i 49 After working inside your system iei tee herede tee de a NER ee e E REEL Ree hs Dee ai 49 Recommended tools iot eem tb cabe et abut Dg ecd LL bod febre b ut ru bug 50 Front bezel optionali rcnt e tee ea tee To
133. online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Unpack and prepare the drive for installation For instructions see the documentation that accompanied the drive If you are installing a SAS tape drive you must have an internal tape adapter installed For more information on installing a SAS tape drive see Installing an expansion card If installed remove the old drive or the drive blank Align the guide on the drive with the slot on drive bay Slide the optical tape drive into the slot until the optical tape drive snaps into place Connect the power cable and data cables to the back of the optical tape drive OY UT We UNI Connect the power cable to the backplane and the and data cable to the system board You can connect up to one optical drive with one SATA tape backup unit and one SAS tape backup unit using Dell OpenManage IT Assistant Next steps Follow the procedure listed in After working inside your system Related Links Removing the optical drive or tape drive Cooling shroud Removing the cooling shroud Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform trou
134. ons Follow the procedure listed in Before working inside your system Keep the 2 Phillips screwdriver ready Remove the cooling shroud Upon Remove the internal cooling fan 106 Steps 1 Align and insert the tabs on the iDRAC ports card on the slots on the chassis wall 2 Insert the iDRAC ports card into the connector on the system board 3 Secure the iDRAC ports card using the two captive screws Next steps 1 Install the internal cooling fan 2 Install the cooling shroud Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the internal cooling fan Installing the cooling shroud Installing the internal cooling fan Removing the iDRAC ports card Replacing an SD vFlash media card 1 Locate the SD vFlash media slot at the back of the chassis 2 To remove the SD vFlash media card push the card inward to release it and pull the card from the card slot Figure 44 Removing and installing the SD vFlash media card 1 SD vFlash media card 2 SD vFlash media card slot 3 To install an SD vFlash media card insert the contact pin end of the SD vFlash media card into the card slot on the module K NOTE The slot is keyed to ensure correct insertion of the card 4 Press the card inward to lock it into the slot 107 Internal dual SD module The Internal Dual SD Module IDSDM card provides two SD card slots This car
135. orking inside your system A CAUTION To prevent damage to the drives and backplane remove the hard drives from the system before removing the backplane A CAUTION Note the slot number of each hard drive and temporarily label the slots before removing the hard drives so that you can replace them in the same locations 3 Remove all hard drives Steps 1 Disconnect the SAS power and signal cables from the hard drive backplane NOTE For the x8 backplane press the SAS connector and push the connector toward the top of the system to release the SAS cable from the backplane 2 Pull the release pin and lift the backplane out of the system Ta N 4 _ 9 48 did di wee dunt datti ae Figure 28 Removing and installing an x16 hard drive backplane 1 x16 hard drive backplane 2 release pin power connector 4 power cable LE 78 5 signal cable 7 SASconnector 6 SAS cable Figure 29 Connectors on an x16 hard drive backplane backplane power connector power connector for the optical and tape drives 5 SASA connector 2 4 x16 backplane signal connector 13 12 11 10 9 Figure 30 Cabling x16 hard drive backplane with two PERC cards 1 SATA optical drive connector on system board 3 PERC card 5 SAS connector on PERC card 7 system board 9 SASB connector on the x16 backplane 11 SAS tape drive 13 optical drive 2 4 6 8 10 12 SATA tape drive connec
136. ormance state when it is idle By default the C1E option is set to Enabled Enables or disables the processor to operate in all available power states By default the C States option is set to Enabled Enables or disables the CPU power management When set to Enabled the CPU power management is controlled by the OS DBPM and the System DBPM DAPC By default the option is set to Disabled Sets the memory patrol scrub frequency By default the Memory Patrol Scrub option is set to Standard Sets the memory refresh rate to either 1x or 2x By default the Memory Refresh Rate option is set to 1x Selects the Processor Uncore Frequency Dynamic mode allows the processor to optimize power resources across the cores and uncore during runtime The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy Enables you to selects the Energy Efficient Policy The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings Menu Item Number of Turbo Boot Enabled Cores for Processor 1 Monitor Mwait Description NOTE If there are two processors installed in the system you see an entry for Number of Turbo Boost Enabled Cores for Processor 2 Controls the number of turbo boost enabled cores for processor 1 By default the maximum number of cores is enabled
137. ost One USB 2 0 and one USB 3 0 15 pin VGA NOTE The front VGA port is available only with the rack configuration Connectors Internal USB One 9 pin USB 3 0 compliant Internal Dual SD Module Two optional flash memory card slots with the internal SD module NOTE One card slot is dedicated for redundancy Video Video type Integrated Matrox G200 with iDRAC8 Video memory 16 MB shared with iDRAC8 application memory Expanded Operating Temperature K NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the LCD and in the System Event Log lt 10 of annual operating hours 5 C to 40 C at 5 to 85 RH with 26 C dew point K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 40 C fora maximum of 10 of its annual operating hours For temperatures between 35 C and 40 C de rate maximum allowable dry bulb temperature by 1 C per 175 m above 950 m 1 F per 319 ft lt 1 of annual operating hours 5 C to 45 C at 5 to 90 RH with 26 C dew point K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable d
138. p Using System Setup you can configure the BIOS settings iDRAC settings and device settings of your system You can access System Setup in two ways 30 e Standard Graphical Browser This is enabled by default Text Browser This is enabled using Console Redirection NOTE By default help text for the selected field is displayed in the graphical browser To view the help text in the text browser press F1 Entering System Setup 1 Turnonor restart your system 2 Press F2 immediately after you see the following message lt F2 gt System Setup If your operating system begins to load before you press F2 allow the system to finish booting and then restart your system and try again System Setup Main Menu Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure iDRAC settings The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI You can enable or disable various iDRAC parameters by using the iDRAC Settings utility For more information about this utility see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Device Settings Enables you to configure device settings System BIOS screen By using the System BIOS screen you can view the BIOS settings as well as edit specific functions such as Boot Order System Password Setup Password setting the RAID mode and enabli
139. p 12 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Check the memory channels and ensure that they are populated correctly NOTE See the system event log or system messages for the location of the failed memory module Reinstall the memory device Reseat the memory modules in their sockets nstall the system Enter the System Setup and check the system memory setting f the problem is not resolved proceed with the next step Remove the system cover f a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module with a known good memory module To troubleshoot an unspecified faulty memory module replace the memory module in the first DIMM socket with a module of the same type and capacity f an error message is displayed on the screen this may indicate a problem with the installed DIMM type s incorrect DIMM installation or defective DIMM s Follow the on screen instructions to resolve the problem See General memory module installation guidelines nstall the system cover As the system boots observe any error message that is displayed and the diagnostic indicators on the front of the system 159 16 If the memory problem persists repeat step 12 through step 15 for each memory module installed Next steps If the problem persists after all memory modules have been checked see Getting Help Troubles
140. ps 1 Disconnectthe LCD cable Perform the following steps to disconnect the LCD cable a Pull the retention tab that secures the LCD cable to the LCD cable connector on the control panel board b Pull the LCD cable out of the LCD cable connector 2 Remove the screw securing the LCD module to the control panel 3 Remove the LCD module out of the control panel assembly 136 Figure 62 Removing and Installing the LCD Module 1 LCD module 2 retention tab LCD cable 4 screw 5 LCD cable connector Related Links Removing the control panel assembly Removing the control panel assembly cover Installing the LCD module Installing the LCD module Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready Steps 1 Align the LCD module with the LCD module slot and insert the LCD module into the control panel 2 Secure the LCD module to the control panel using the screw Next steps 1 Install the control panel assembly cover 2 Connect the LCD cable the control panel
141. r brackets must be installed over empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Close the two expansion card latches Replace the expansion card holder Install the cooling shroud ak OU IN Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the expansion card holder Installing a GPU card Installing a GPU card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud 4 Remove the expansion card holder 5 Remove the filler brackets by performing the following steps a Open the two expansion card latches b Slide the filler brackets out from the system K NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed in empty expansion card slots to maintain FCC certificat
142. ration The following are the recommended guidelines for installing memory modules e x4and x8 DRAM based DIMMs can be mixed For more information see Mode specific guidelines e Up to two dual or single rank RDIMMs can be populated per channel e Populate DIMM sockets only if a processor is installed For single processor systems sockets A1 to A8 are available For dual processor systems sockets A1 to A8 and sockets B1 to B4 are available e Populate all sockets with white release levers first and then all the sockets with black release levers e When mixing memory modules with different capacities populate the sockets with memory modules with highest capacity first For example if you want to mix 4 GB and 8 GB DIMMs populate 8 GB DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release levers e Ina dual processor configuration the memory configuration for each processor should be identical through the first eight slots For example if you populate socket A1 for processor 1 then populate socket B1 for processor 2 and so on Memory modules of different capacities can be mixed provided other memory population rules are followed for example 4 GB and 8 GB memory modules can be mixed Mixing of more than two DIMM capacities in a system is not supported e Populate two DIMMs per processor one DIMM per channel at a time to maximize performance Mode specific guidelines Four memory
143. re If persistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB dual rank DIMMs the available system memory is 3 4 ranks channel x 16 DIMMs x 4 GB 48 GB and not 16 DIMMs x 4 GB 64 GB K NOTE Memory sparing does not offer protection against a multi bit uncorrectable error K NOTE Both Advanced ECC Lockstep and Optimizer modes support Memory Sparing Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines K NOTE 1R and 2R in the following tables indicate single and dual rank DIMMs respectively Table 1 Memory configurations single processor System DIMM Size Number of DIMM Rank DIMM Slot Population Capacity in in GB DIMMs Organization and GB Frequency 4 4 1 1R x8 2133 MT s A1 1R x8 1866 MT s 8 4 2 1R x8 2133 MT s A1 A2 1R x8 1866 MT s 16 4 4 1R x8 2133 MT s A1 A2 A3 A4 1R x8 1866 MT s 8 2 2R x8 2133 MT s A1 A2 2R x8 1866 MT s 87 System Capacity in GB 24 48 96 128 192 DIMM Size in GB 16 16 32 Number of DIMMs DIMM Rank Organization and Frequency 1R x
144. reconnect them 2 If the problem persists connect the keyboard mouse to the USB port s on the opposite side of the system 152 3 Ifthe problem is resolved restart the system enter the System Setup and check if the non functioning USB ports are enabled Check if USB 3 0 is enabled in System Setup If enabled disable it and see if the issue is resolved older operating systems may not support USB 3 0 4 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or Standard OS Use 5 Replace the keyboard mouse with a working keyboard mouse If the problem is not resolved proceed to the next step to begin troubleshooting other USB devices attached to the system Power down all attached USB devices and disconnect them from the system Restart the system and if your keyboard is functioning enter the System Setup Verify that all USB ports are enabled on the Integrated Devices screen in the System Setup options 0 OND Check if USB 3 0 is enabled in System Setup If it is enabled disable it and restart your system f your keyboard is not functioning you can also use remote access 10 If the system is not accessible reset the NVRAM CLR jumper inside your system and restore the BIOS to the default settings 11 In the IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or Standard OS Use 12 Reconnect and power on each USB device one at a time
145. repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting system startup failure If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager the system hangs The reverse is also true You must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting external connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troubleshooting the video subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor 3 Run the appropriate diagnostic test If the tests run successfully the problem is not related to video hardware If the tests fail see Getting Help Troubleshooting a USB device About this task Use the following steps to troubleshoot a USB keyboard mouse For other USB devices go to step 7 Steps 1 Disconnect the keyboard and mouse cables from the system and
146. riptive text K NOTE If the system is connected to a power source and an error is detected the LCD lights amber regardless of whether the system is turned on or off The LCD backlight turns OFF when the system is in standby mode and can be turned on by pressing either the Select Left or Right button on the LCD panel e The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility the LCD panel or other tools Figure 4 LCD panel features Item Button Description 1 Left Moves the cursor back in one step increments 2 Select Selects the menu item highlighted by the cursor 3 Right Moves the cursor forward in one step increments During message scrolling e Press once to increase scrolling speed e Press again to stop e Press again to return to the default scrolling speed e Press again to repeat the cycle Home screen The Home screen displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system is in standby mode the LCD backlight turns off after five minutes of inactivity if there are no error messages Press one of the three navigation buttons Select Left or Right to view the Home screen To navigate to the Home screen from another menu continue to select the up arrow t until the Home icon L is displayed and then select the Home icon 16 From the Home screen press th
147. rm troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps Press the tab and remove the expansion card holder from the chassis 97 Figure 40 Removing and installing the expansion card holder 1 projection 2 2 tab 3 expansion card holder Installing the expansion card holder Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Steps Align the expansion card holder with the projections on the chassis and push it down until firmly seated Next steps Follow the procedure listed in After working inside your system Expansion cards 98 Expansion card installation guidelines Table 3 PCI Express Generation 3 expansion cards supported PCleS
148. ront and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds Allow you to navigate the control panel LCD menu A slide out label panel which contains system information such as Service Tag NIC MAC address and so on for your reference Displays system ID status information and system error messages See LCD panel features NOTE The LCD panel is not available in a cabled hard drive system The USB management port can function as a regular USB port or provide access to the iDRAC Direct features For more information see the iDRAC Guide at dell com esmmanuals This port is USB 2 0 compliant Allows you to connect a display to the system Item Indicator button or Icon Description connector K NOTE The video connector is available only in the rack mode configuration of your system For information on converting your system from tower to the rack mode see Preparing a system for conversion from tower mode to rack mode 9 USB connector 9 Allows you to connect USB
149. rrier into the hard drive slot until the carrier comes in contact with the backplane 5 Close the hard drive carrier handle to lock the hard drive in place Next steps If applicable install the front bezel Removing a hard drive blank Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 Ensure that you read the Safety instructions 2 If installed remove the bezel 65 Steps Press the release button and slide the hard drive blank out of the hard drive slot Figure 19 Removing and installing a 2 5 inch hard drive blank 1 hard drive blank 2 release button 2 Figure 20 Removing and installing a 3 5 inch hard drive blank 1 hard drive blank 2 release button Installing a hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel 66 Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place Next steps If applicable inst
150. ry bulb temperature by 1 C per 125 m above 950 m 1 F per 228 ft Expanded Operating Temperature Restrictions For low power CPUs 55 W 65 W both the internal cooling fan and the external cooling fan need to be installed The operating temperature specified is for a maximum altitude of 5048 m 10 000 ft e GPU card is not supported e LRDIMM is not supported 175 Expanded Operating Temperature Environmental Non redundant power supplies are not supported Cabled power supply units are not supported Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported NOTE For additional information about environmental measurements for specific system configurations see dell com environmental_datasheets Temperature Maximum Temperature Gradient Operating and Storage Storage Temperature Limits Relative Humidity Storage Temperature Continuous Operation Temperature Ranges for altitude less than 950 m or 3117 ft Humidity Percentage Range Maximum Vibration Operating Storage Maximum Shock Operating Storage Maximum Altitude Operating Storage 176 20 C h 36 F h 40 C to 65 C 40 F to 149 F 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment 10 to 80 Relative Humidity with 29 C 84 2 F
151. s 1 Goto dell com support 2 Select your country from the drop down menu on the bottom right corner of the page 3 For customized support a Enter your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment C Select your product The support page that lists the various support categories is displayed Locating your system Service Tag Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell to route support calls to the appropriate personnel Quick Resource Locator Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be done by visiting dell com QRL or by using your smartphone or tablet and a model specific Quick Resource QR code located on your Dell PowerEdge system To try out the OR code scan the following image 178 Quick Resource Locator www dell com QRL Server T430 179
152. s may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you follow the Safety instructions 95 Steps 1 Route the external cooling fan power cable into the system through the external cooling fan power cable slot at the back of the chassis 2 Align and insert the lower and upper hooks on the external cooling fan into the corresponding slots at the back of the chassis 3 Use the four screws to secure the external cooling fan to the chassis 4 Connect the external cooling fan power cable to the FAN2 connector on the system board Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system Related Links Installing the cooling shroud Removing the external cooling fan Internal USB memory key optional An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of System Setup To boot from the USB memory key configure the USB memory key with a boot image and then specify the U
153. sable a password see Disabling a Forgotten Password Table 5 System board jumper settings Jumper Setting Description PWRD EN Do The password reset feature is enabled pins 2 4 2 4 6 default DO The password reset feature is disabled pins 4 6 lt a The iDRAC local access is unlocked at the next AC power cycle NVRAM_CLR oo The configuration settings are retained at the next 18 8 deu system boot pins 5 5 to The configuration settings are cleared at system e n boot pins 1 3 Disabling a forgotten password The system s software security features include a system password and a setup password The password jumper enables these password features or disables them and clears any password s currently in use Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Open the system A Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 4 Close the system The existing passwords are not d
154. sk Formats whitepaper and 4K Sector HDD FAQ document at dell com poweredgemanuals Choosing the right drive type depends on the usage pattern Improper use of Entry Hard Drives workload rating exceed 55TB year will lead to significant risk and increase the drives failure rate All hard drives connect to the system board through the hard drive backplane Hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots CAUTION Before attempting to remove or install a hard drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot swap hard drive removal and insertion CAUTION Do not turn off or restart your system while the hard drive is being formatted Doing so can cause a hard drive failure Use only hard drives that have been tested and approved for use with the hard drive backplane When you format a hard drive allow enough time for the formatting to be completed Be aware that high capacity hard drives can take a number of hours to format 63 Removing a hot swap hard drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covere
155. sse eee nennen Iristalliag thieanternal COOLING fanus iib tt ere ctt een Lets Pee ea d ai Removing the external cooling fan ener ennemis Installing the external COOLING fari iiit e ete dede i hired Internal USBimemory Key loptiOnal irre HER RR RR ERR RR RE PEU ERES Replacing the internal USB key i Expansi n card holder rece c p PERRO leale Removing the expansion card holder eee nennen nnne ener Installing the expansion card holder li EXPANSION Carls eh a aa aa a a a E e e a e oE Expansion card installation guidelines GPU card installationm guidelines s a iot eter he ee a aN Removing an expansion card lnstalling an Expansion calda i ed epp D e edo eet een DE HE ned ep eb c Removingia GRU card s ictum e one ee epa Het aa Iistalling a xGPU card EE EO Ee en 104 IDRAG ports card Optional 5 58 in te dt t od b ce ect tula cds 105 Beroving thie IDRAC POrtS Card eic teneor t mee e iaia aa 105 Installing the iDRAC ports cardin eee tei rec e e i de de de Pe dee eed 106 Replacing an SD vElash rriedia Card ti Der duh dtc rg et rte ret gens es ee 107 Intermalsdual SB Modules ti liti ala i ts tale AA ie il e Dus 108 Removing the internal dual SD module enne 108 Installing the internal dual SD module enne 110 Internal SD CaEQ 2 udine robe US e ERA PER a O co e be TNT ve Removing an internal SD card Install
156. stem and Setup password a message prompts you to re enter the new password If you delete the System and Setup password a message prompts you to confirm the deletion 7 Press Esc to return to the System BIOS screen Press Esc again and a message prompts you to save the changes 46 Operating with a setup password enabled If Setup Password is Enabled enter the correct setup password before modifying most of the System Setup options If you do not enter the correct password in three attempts the system displays the message Invalid Password Number of unsuccessful password attempts x System Halted Must power down Even after you shut down and restart the system the error message is displayed until the correct password is entered The following options are exceptions e f System Password is not Enabled and is not locked through the Password Status option you can assign a system password e You cannot disable or change an existing system password NOTE You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server s lifecycle The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system NOTE Certain platform configurations may not support the full se
157. structions that came with the product K NOTE Certain SD cards have a physical write protect switch on the card If the write protect switch is turned on the SD card is not writeable Steps 1 Enter the System Setup and ensure that the Internal SD Card Port is enabled 2 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 160 K NOTE When an SD card failure occurs the internal dual SD module controller notifies the system On the next restart the system displays a message indicating the failure If redundancy is enabled at the time of SD card failure a critical alert will be logged and chassis health will degrade 4 Replace the failed SD card with a new SD card u Install the system cover 6 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 7 Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is set to the required mode Verify that correct SD slot is set as Primary SD Card 8 Checkifthe SD card is functioning properly 9 Ifthe Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure the system will prompt you to perform a rebuild NOTE The rebuild will always be sourced from the primary SD card to the secondary SD card Perform the rebuild of the SD card as necessary Troubleshooti
158. supply unit blank in the empty power supply unit bay Related Links Installing the power supply unit blank Installing a redundant AC power supply Installing a redundant AC power supply Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Verify that both the power supply units are the same type and have the same maximum output power K NOTE The maximum output power shown in watts is listed on the power supply label 3 If installed remove the power supply unit blank 120 Steps Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place NOTE If you unlatched the cable management arm re latch it For information about the cable management arm see the system s rack documentation Next steps 1 Connect the power cable to the power supply unit and plug the cable into a power outlet A CAUTION When connecting the power cable secure the cable with the strap K NOTE When installing hot swapping or hot adding a new power supply
159. sure that you read the Safety instructions 2 Keepthe 2 Phillips screwdriver ready K NOTE A 2 5 inch hard drive is installed in a 3 5 inch hard drive adapter which is then installed in the 3 5 inch hard drive carrier Steps 1 Remove the screws from the side of the 3 5 inch hard drive adapter 2 Remove the hard drive from the hard drive adapter Installing a hard drive adapter into a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready Steps 1 Insert the hard drive adapter into the hard drive carrier with the connector end of the hard drive toward the back of the hard drive carrier 2 Align the screw holes on the hard drive with the holes on the hard drive carrier 3 Install the screws to secure the hard drive to the hard drive carrier 68 Figure 22 Removing and installing a hard drive adapter into a 3 5 inch hard drive carrier 1 3 5 inch hard drive carrier 2 screw 5 3 hard drive adapter 4 2 5 inch hard drive Removing a hard drive
160. sword You have three attempts to enter the correct password After the third unsuccessful attempt the system displays an error message that the system has halted and must be powered down Even after you shut down and restart the system the error message is displayed until the correct password is entered NOTE You can use the Password Status option in conjunction with the System Password and Setup Password options to protect your system from unauthorized changes Deleting or changing an existing system password and setup password Prerequisites Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked Steps 1 To enter System Setup press lt F2 gt immediately after a power on or restart 2 From the System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 On the System BIOS Screen select System Security and press Enter The System Security screen is displayed 4 Onthe System Security screen verify that Password Status is Unlocked vi Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt 6 Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt If you change the Sy
161. t power supply AC power supply K NOTE Non redundant power supply is supported in systems with cabled hard drives and systems with an x8 backplane 2 6 8 USB connectors 6 59 Allows you to connect USB devices to the system Five ports are USB 2 0 compliant and one port is USB 3 0 compliant 3 System identification The identification buttons on the front and back button panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter the BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds 4 iDRAC port optional Dedicated management port on the iDRAC ports card 5 System identification Allows you to connect the optional system status connector indicator assembly through the optional cable management arm 7 vFlash media card slot 3 Allows you to insert a vFlash media card optional 9 12 Ethernet connectors 2 a Two integrated 10 100 1000 Mbps NIC connectors 10 Video connector ICI Allows you to connect a VGA display to the system 11 Serial connector lolo Allows you to connect a serial device to the system 13 PCle expansion card slots Allows you to connect
162. t from the Product Selection page 3 Click Get drivers and downloads The drivers that are applicable to your selection are displayed 28 4 Download the drivers you require to a diskette drive USB drive CD or DVD 29 Pre operating system management applications The pre operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system Your PowerEdge system has the following pre operating system management applications e System Setup e Boot Manager Dell Lifecycle Controller Navigation keys The navigation keys can help you access the pre operating system management applications Key Description Page Up Moves to the previous screen Page Moves to the next screen Down Up arrow Moves to the previous field Down Moves to the next field arrow lt Enter gt Enables you to type a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE This feature is applicable for the standard graphical browser only lt Esc gt Moves to the previous page until you view the main screen Pressing lt Esc gt in the main screen exits System BIOS iDRAC Settings Device Settings Service Tag Settings and proceeds with system boot F1 Displays the System Setup help About System Setu
163. t of features provided by the Lifecycle Controller For more information about setting up the Lifecycle Controller configuring hardware and firmware and deploying the operating system see the Lifecycle Controller documentation at dell com support home IDRAC Settings utility The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters using UEFI You can enable or disable various iDRAC parameters using the iDRAC Settings Utility NOTE Accessing some of the features on the iDRAC Settings utility requires the iDRAC Enterprise License upgrade For more information on using iDRAC see the iDRAC User s Guide at dell com esmmanuals Entering the iDRAC Settings utility 1 Turn on or restart the managed system 2 Press F2 during Power on Self test POST 3 Inthe System Setup Main Menu page click iDRAC Settings The iDRAC Settings screen is displayed 47 Changing the Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system 1 Enter the iDRAC Settings utility 2 Under iDRAC Settings Thermal User Option select between the following options e Default e Maximum Exhaust Temperature e Fan Speed Offset K NOTE When the User Option is set to the default Auto setting the user option cannot be modified 3 Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields Click Back Finish Yes 48 Installing
164. th the triangle on the system board c Place the processor on the socket such that the slots on the processor align with the socket keys CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket d Close the processor shield e Lower the close first socket release lever near the lock icon Q and push it under the tab to lock it f Similarly lower the open first socket release lever near the unlock icon and push it under the tab to lock it To install the heat sink a If applicable remove the existing thermal grease from the heat sink using a clean lint free cloth b Apply thermal grease on the top of the processor Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the figure A CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket Figure 49 Applying thermal grease on the top of the processor 1 processor 2 thermal grease 117 5 thermal grease syringe NOTE The thermal grease is intended for one time use only Dispose of the syringe after you use it c Place the heat sink onto the processor d Tighten the four screws to secure the heat sink to the system board K NOTE Tighten the screws diagonally opposite to each other Do not over tighten the heat sink retention screws
165. the same maximum output power A CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch E Not lit Power is not connected Indicator codes for non redundant power supply Press the self diagnostic button to perform a quick health check on the non redundant power supply of the system Figure 9 Non redundant AC power supply status indicator and self diagnostic button 1 self diagnostic button 2 AC power supply status indicator Diagnostic Indicator Pattern Description Not lit Power is not connected or power supply is faulty Green A valid power source is connected to the power supply and the power supply is operational 24 Documentation matrix The documentation matrix provides information on documents that you can refer to for setting up and managing your system To Install your system into a rack Set up your system and know the system technical specifications Install the operating system Get an overview of the Dell Systems Management offerings Configure and log in to IDRAC set up managed and management system know the iDRAC features and troubleshoot using iDRAC Know about the RACADM subcommands and supported RACADM interfaces Launch enable and disable Lifecycle Controller know the features use and troubleshoot Lifecycle Controller Use Lifecycle Controller Remote Services Set up use and troubleshoot OpenManage Server Administrator Install use and trou
166. to the locked position Next steps 1 Place the system upright on its feet on a flat and stable surface 2 If removed install the front bezel 3 Reconnect the system to its electrical outlet 4 Power on the system and reconnect any attached peripherals Related Links Installing the front bezel Removing the system cover Inside the system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 56 12 11 10 9 8 7 6 Figure 14 Inside the system 1 optical drive or tape drive 2 memory module slots 4 3 processor 1 4 power supply unit 5 expansion card slots 6 external cooling fan optional 7 internal cooling fan 8 memory module slots 2 9 processor 2 10 memory module slots 2 11 memory module slots 4 12 hard drives Optical drives and tape drives optional Your system supports one of the following configurations e Systems with cabled hard drives support one optical drive and one tape drive Systems with hot swappable hard drives support up to o
167. tor on system board SAS connector on PERC card PERC card x16 backplane SAS A connector on the x16 backplane SATA tape drive 79 80 N WwW A 13 12 11 10 9 Figure 31 Cabling x8 hard drive backplane with one PERC card 1 SATA optical drive connector on system 2 board 3 SATA B connector on system board 4 5 SASconnector on PERC card 7 system board 9 SAS B connector on backplane 10 11 SAS tape drive 12 13 optical drive SATA tape drive connector on system board SATA A connector on system board PERC card x8 backplane SAS A connector on backplane SATA tape drive 13 12 11 10 9 Figure 32 Cabling x8 hard drive backplane with two PERC cards 1 SATA optical drive connector on system 2 SATAtape drive connector on system board board 3 SAS connector on PERC card 4 PERC card 5 SAS connector on PERC card 6 PERC card 7 system board 8 x8 backplane 9 SASB connector on backplane 10 SAS A connector on backplane 11 SAS tape drive 12 SATA tape drive 13 optical drive Related Links Removing the front bezel Installing the hard drive backplane 81 Installing the hard drive backplane Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing th
168. troller Hub PCH Slot 2 One full height half length x1 PCle Gen2 card slot connected to PCH Slot 3 One full height full length x16 PCle Gen3 card slot connected to processor 1 Slot 4 One full height full length x16 PCle Gen3 card slot connected to processor 1 Slot 5 One full height half length x8 PCle Gen3 card slot connected to processor 2 Slot 6 One full height half length x8 PCle Gen3 card slot connected to processor 2 Memory Architecture Memory module sockets Memory module capacities RDIMMs Minimum RAM Maximum RAM Power AC power supply per power supply Wattage Power rating per power supply unit Heat dissipation NOTE Heat dissipation is calculated using the power supply wattage rating Voltage NOTE This system is also designed to be 1333 MT s 1600 MT s 1866 MT s or 2133 MT s DDR4 Registered DIMMs Support for advanced ECC or memory optimized operation Twelve 288 pin 4 GB single rank 8 GB single and dual rank 16 GB single and dual rank and 32 GB single and dual rank 4 GB with a single processor 8 GB with a dual processor Up to 192 GB with single processor Up to 384 GB with dual processor 450 W 495 W 750 W or 1100 W 1100 W Platinum AC 100 240 V 50 60 Hz 12 A 6 5 A 750 W Platinum AC 100 240 V 50 60 Hz 10 A 5A 495 W Platinum AC 100 240 V 50 60 Hz 6 5 A 3554 450 W Bronze AC 100 240 V 50 60 Hz 65A
169. uctions 2 Follow the procedure listed in Before working inside your system 3 Removing the cooling shroud 4 Remove the expansion card holder Steps 1 Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card 2 Open the expansion card latch for the slot you want to install the expansion card 3 Remove the filler bracket by performing the following steps a Open the two expansion card latches b Slide the filler brackets out from the system NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 4 Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector 5 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 6 Close the expansion card latch by pushing the latch up until the latch snaps into place N Connect any cables to the expansion card 8 Replace the expansion card holder Next steps 1 Install the expansion card holder 2 Install the cooling shroud Follow the procedure listed in After working inside your system Related Links Removing the expansion card holder Installing the expansion card hold
170. uential memory access By default the Adjacent Cache Line Prefetch option is set to Enabled You can disable this option for applications that require high utilization of random memory access Enables or disables the hardware prefetcher By default the Hardware Prefetcher option is set to Enabled Allows you to enable or disable the Data Cache Unit DCU streamer prefetcher By default the DCU Streamer Prefetcher option is set to Enabled 55 Menu Item DCU IP Prefetcher Execute Disable Logical Processor Idling Configurable TDP X2Apic Mode Number of Cores per Processor Processor 64 bit Support Processor Core Speed Processor Bus Speed Processor 1 Family Model Stepping Brand Level 2 Cache Level 3 Cache Number of Cores SATA Settings screen Description Enables or disables the Data Cache Unit DCU IP prefetcher By default the DCU IP Prefetcher option is set to Enabled Enables or disables the execute disable memory protection technology By default the Execute Disable option is set to Enabled Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption By default the option is set to Disabled Allows reconfiguration of Thermal Design Power TDP to lower levels TDP refers to the maximum amount of power the cooling system is required to dissipate Enables or disables the X2Apic mode Controls the number of enabled
171. unit wait for 15 seconds for the system to recognize the power supply unit and determine its status The power supply redundancy may not occur until discovery is complete Wait until the new power supply unit is discovered and enabled before you remove the other power supply unit The power supply unit status indicator turns green to signify that the power supply unit is functioning properly Related Links Removing the power supply unit blank Removing a redundant AC power supply Removing the power supply unit blank If you are installing a second power supply unit remove the power supply unit blank in the bay by pulling the blank outward CAUTION To ensure proper system cooling the power supply blank must be installed in the second power supply bay in a non redundant configuration Remove the power supply blank only if you are installing a second power supply 121 Figure 51 Removing and installing the power supply blank 1 power supply blank 2 power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay To install the power supply unit blank align the blank with the power supply unit bay and push it into the chassis until it clicks into place Replacing the power supply divider Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized i
172. up to six full height PCI 6 expansion cards 21 NIC indicator codes 1 2 tai i e 9 Figure 7 NIC indicators 1 link indicator Convention Indicator pattern A Link and activity indicators are OFF B Link indicator is green C Link indicator is yellow D Activity indicator is blinking green 2 activity indicator Description The NIC is not connected to the network The NIC is connected to a valid network at its maximum port speed 1 Gbps The NIC is connected to a valid network at less than its maximum port speed Network data is being sent or received Indicator codes for redundant power supply Each AC power supply has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred 22 A Figure 8 AC power supply status indicator 1 AC power supply status indicator handle Convention A Power Indicator Pattern Green Flashing green Flashing green and turns off Flashing amber Description A valid power source is connected to the power supply and the power supply is operational When the firmware of the power supply unit is being updated the power supply handle flashes green A CAUTION Do not disconnect the power cord or unplug the power supply unit when updating firmware If firmware update is interrupted the power supply units will not function You must roll back the power supply firmware by using Life c
173. upply Removing the power supply unit blank Installing a redundant AC power supply Installing the power supply unit blank Non redundant AC power supply Your system supports a non redundant 450 W AC power supply 744 NOTE Non redundant power supply is supported in systems with cabled hard drives and systems with an x8 backplane 125 NOTE When selecting or upgrading your system configuration verify the system power consumption with the Dell Energy Smart Solution Advisor at dell com ESSA to ensure optimum power utilization Removing a non redundant AC power supply Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Disconnect all the power cables from the power supply to the system board hard drive backplane hard drives and optical drives 2 Remove the screw securing the power supply to the chassis and slide the power supply out of the power supply unit cage 124 8 Figure 53 Removing and installing a non r
174. upply handle LED indicates that the power supply is working properly For more information on power supply indicators see Indicator codes for redundant power supply f you have recently upgraded your system ensure that the power supply unit has enough power to support the new system f you have a redundant power supply configuration ensure that both the power supply units are of the same type and wattage fthe LED You may have to upgrade to a higher wattage power supply unit Ensure that you use only power supply units with the Extended Power Performance EPP label on the back Reseat the power supply unit NOTE After installing a power supply unit allow several seconds for the system to recognize the power supply unit and determine if it is working properly If the problem persists see Getting Help 157 Troubleshooting cooling problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that the following conditions exist e System cover cooling shroud EMI filler panel or back filler bracket is not removed Ambient temperature is not too high External airf
175. uthorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION To prevent damage to the power interposer board you must remove the power supply module s or power supply blank from the system before removing the power interposer board 3 Remove the power supply module s or power supply blank from the back of the chassis 4 Remove the cooling shroud Steps 1 Disconnect the power cables from the hard drive backplane and the system board NOTE If installed remove the expansion card to enable removing the P5 power cable from the system board 2 Pressing the release latch on the power interposer board PIB lift the PIB to release it from the hooks on the power supply unit cage 3 Liftthe PIB up and out of the chassis 126 5 Figure 54 Removing and installing the power interposer board 1 GPU power connector 2 power interposer board release latch 4 hooks 4 5 Slots 4 Related Links Removing a redundant AC power supply Removing the cooling shroud Installing the power interposer board Installing the power interposer board Prerequisites A CAUTION Many repairs may only be
176. ver Profile After the restore process is complete BIOS prompts to restore the system configuration data Do one of the following e Press Y to restore the system configuration data Press N to use the default configuration settings After the restore process is complete the system restarts Entering the system Service Tag using System Setup If you know the system Service Tag use the System Setup menu to enter the Service Tag PWN PR vi 144 Turn on the system Press lt F2 gt to enter the System Setup Click Service Tag Settings Enter the Service Tag NOTE You can enter the only when the Service Tag field is empty Ensure that you enter the correct Service Tag Once the Service Tag is entered it cannot be updated or changed Click Ok Import your new or existing IDRAC Enterprise license For more information see Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Trusted Platform Module The Trusted Platform Module TPM is used to generate store keys protect authenticate passwords and create store digital certificates TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server A CAUTION Do not attempt to remove the Trusted Platform Module TPM from the system board Once the TPM is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM breaks the cryptographic binding and it cannot be r
177. vered by your warranty Read and follow the safety instructions that came with the product 62 Ensure that you read the Safety instructions Pa CAUTION Do not operate the system with the cover removed for a duration exceeding 5 minutes K NOTE For proper seating of the cooling shroud in the system chassis ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing clips Steps 1 Align the two slots on the cooling shroud with the tabs on the internal cooling fan 2 Lower the cooling shroud into the chassis until the two slots on the cooling shroud are flush with the tabs on the internal cooling fan NOTE When the cooling shroud is properly seated the chassis intrusion switch on the cooling shroud connects to the chassis intrusion switch connector on the system board Related Links Removing the cooling shroud Hot swappable hard drives Your system supports Entry Hard Drives and Enterprise Class Hard Drives Entry Hard Drives are designed for 5x8 operating environment with less workload rating to drives and Enterprise Class Drives are designed for 24x7 operating environment Selecting the correct drive class will enable the critical areas of quality functionality performance and reliability to be optimized for the target implementation K NOTE Do not mix Enterprise Class Drives with Entry Hard Drives For more information on these hard drives see the 512e and 4Kn Di
178. y Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready Follow the procedure listed in Before working inside your system 139 A CAUTION If you are using the Trusted Program Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives JN CAUTION Do not attempt to remove the TPM plug in module from the motherboard Once 4 a b C d e f g h Steps the TPM plug in module is installed it is cryptographically bound to that specific motherboard Any attempt to remove an installed TPM plug in module breaks the cryptographic binding and it cannot be re installed or installed on another motherboard Remove the following expansion card holder cooling shroud internal dual SD module internal USB key if installed internal cooling fan iDRAC ports card if installed heat sink s processors s FAN CAUTION To prevent damage to the processor pins when replacing a faulty system board ensure that you cover the processor socket with the processor protective cap memory modules 1 Disconnect all cab
179. ycle controller See Dell Lifecycle Controller User s Guide at dell com esmmanuals When hot adding a power supply unit the power supply handle flashes green five times at 4 Hz rate and turns off This indicates that there is a power supply mismatch with respect to efficiency feature set health status and supported voltage Replace the power supply with a power supply that matches the capacity of the power supply CAUTION For AC power supplies use only PSUs with the Extended Power Performance EPP label on the back Mixing PSUs from previous generations of PowerEdge servers can result in a PSU mismatch condition or failure to power on Indicates a problem with the power supply unit 25 Convention Power Indicator Description Pattern A CAUTION When correcting a power supply mismatch replace only the power supply with the flashing indicator Swapping the other power supply to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output configuration or vice versa you must power down the system A CAUTION AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies which support only 220 V When two identical power supplies receive different input voltages they can output different wattages and trigger a mismatch A CAUTION If two power supplies are used they must be of the same type and have

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