Ricoh SP 112
Contents
1. Layout Poster 1 Page per Sheet X Draw Frame Border Page Right then Down Duplex Off Y Do not Print Blank Pages _ Ignore Application Collate Y Reverse Order Print Smart Organizing Monitor OU l Restore Defaults 2 Change any print settings if necessary The following print settings can be specified using the printer driver Printing multiple pages on a sheet Splitting a single page across multiple sheets Printing on both sides of sheets Not having blank pages printed e Having prints sorted e Saving printer driver settings as a file e Recalling and deleting saved printer properties settings e Printing on a custom size paper e Printing a large paper size document on smaller size paper e Reducing and enlarging a document size e Changing the print resolution Saving on toner when printing 23 3 Printing Documents e Changing the dithering pattern Having text stamped on prints For details about each setting items click Help 3 When setting changes are completed click OK 4 Print the document using the print function in the document s native application e Ifa paper jam occurs printing stops halfway Open the maintenance cover to remove the jammed paper Printing will resume automatically after the maintenance cover is closed If the maintenance cover is not opened to remove jammed paper press the Start2. Important Safety Instructions 5 7 O A 11 A JJ e e eee 10 36 o min 3 J ee nye ande been zik ewka yel weche eee 25 L Legal prohibition 3 loading paper anne ae 18 M Machine settings 31 A ERIEERTENUERERESUEIRERERE 4 PMY A 50 N Non recommended paper 16 o ee Z gm 49 P Paper feed problems 38 A 39 40 Paper mismalch ua doncs 26 Paper Mismatch 26 AO PP A 17 POCA Neri y kir r d k kak kek 38 01 Print quality problems 43 Printer function 5 Printer problems 44 Q Qulek nsldi i au uni a us 11 R 2 0 e EEE EN eane NEUERER E E 33 S Smart Organizing Monitor 14 nur DD ens a ede 11 A 52 53 Specifying the paper type and paper size 20 Status informations nen 29 Status MESSAGES une 46 Supported paper 15 System information 29 T LOT S ee ee 49 TS een 4 Troubleshooting 37 38 43 44 45 U A 11 57 58 MEMO MEMO 99 60 MEMO EN EN CUS EN M178 8608A 2013 ENCGB gt EN US EN AU M178 8608A
3. installed properly installed e If any of these problems persist turn off the power pull out the power cord and contact your sales or service representative 37 38 6 Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently check the condition of the machine and paper Paper does not feed smoothly Paper jams occur frequently Multiple sheets of paper are fed at one time Use supported types of paper See page 15 Supported Paper Load paper correctly making sure that the paper guides are properly adjusted See page 18 Loading Paper If the paper is curled straighten the paper Take out the paper from tray and fan it well Then reverse the top and bottom of the paper and put it in the tray If there are gaps between the paper and the paper guides adjust the paper guides to remove the gaps Avoid printing on both sides of paper when printing images that contain large areas of solid color which consume a lot of toner Use supported types of paper See page 15 Supported Paper Load paper only as high as the upper limit markings on the paper guide Fan the paper well before loading Also make sure that the edges are even by tapping the stack on a flat surface such as a desk Make sure that the paper guides are in the right position Use supported types of paper See page 15 Supported Paper Load paper only
4. Close E Tab Settings This section provides a tab by tab overview of the machine settings that can be modified using Smart Organizing Monitor For more information on each setting item see the Smart Organizing Monitor Help System tab Register custom paper sizes Adjust the printing position or density to improve the printing quality when printed results are not satisfactory e Enable or disable Energy Saver Mode and specify the amount of time that will elapse before switching to it Update the machine firmware Printer tab e Configure how the machine behaves when there is an inconsistency in paper size and or type settings between the machine and the printer driver Specify the period of time the machine waits if it fails to receive a print job 31 32 4 Configuring the Machine Using Smart Organizing Monitor Updating the Firmware To the maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this software losses of documents or data or the use or non use of this software and operation manuals provided with it The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software To make sure that a firmware update has successfully completed print the configuration page before and after the update Make sure to ne
5. Next Click Have Disk Click Browse and then select the printer driver location Click OK and then specify the printer model Click Next Click Finish Click OK to close the printer properties window Restartthe computer Deleting the printer driver 1 2 3 4 On the Start menu click Devices and Printers Windows XP Windows Server 2003 2003 R2 On the Start menu select Printers and Faxes e Windows Vista Windows Server 2008 On the Start menu select Control Panel and then click Printers in Hardware and Sound category e Windows 8 Windows Server 2012 Click Search on the Charm Bar and then click Control Panel When the Control Panel window appears click View devices and printers Right click the icon of the printer you want to delete and then click Remove device e Windows XP Vista Windows Server 2003 2003 R2 2008 Right click the icon of the machine you want to delete and then click Delete Click Yes Click any printer icon and then click Print server properties Click the Drivers tab Click the Change Driver Settings button if it is displayed Click Remove Select Remove driver and driver package and then click OK Click Yes Click Delete Click OK Click Close to close the print server properties window Installing ihe Driver and Software S 1 Guide to ihe Machine What is Smart Organizi
6. Status bb N Ifthe machine you are using is not selected click Select Device and then select the machine s model 5 Click OK 6 On the Status tab click Change 7 Selectthe paper type and paper size and then click OK Loading Paper 8 Click Close Changing the custom paper size On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series Status bb OO N Ifthe machine you are using is not selected click Select Device and then select the machine s model Click OK On the User Tool tab click Printer Configuration On the System tab select mm or inch in the Measurement Unit list In the Horizontal 90 to 216 mm box enter the width In the Vertical 148 to 356 mm box enter the length Click OK 11 Click Close O ON Os 0 21 2 Loading Paper 22 3 Printing Documents HA Basic Operation Use the printer driver to print a document from your computer e Before printing check that the paper size specified in Document Size on the Paper Print Quality tab matches the size of the paper in the paper tray 1 After creating a document open the Printing Preferences dialog box in the document s native application Copies 1 Orientation Po trait _ Rotate by 180 degrees
7. a Prini O rr rrr rm mgeoo oga2 2 25 Ifa Paper o A A 26 Continuing Printing Using Mismatched Paper 26 PRS PE he Panionio 26 Preventing Paper Mismaleh Entorses nat HRW E k y k HINAN H HN e 26 Configuring the Machine Using Smart Organizing Monitor Checking the Systemi Information E es 29 Checking ihe Slatus AA A 29 Printing he Configuration Page or Test PAGS anna 30 Configuring Ihe Machine SOS mia AR 31 A ee 3 UTA no Ihe PO ee 32 5 Mqintqining the Machine R blacing the Prini COT O Q LL L kus de oem 39 sila nn nn 30 Cleaning the Inside of ine AC NS sad ee a ee 36 6 Troubleshooting sam INS sde 37 A 38 kemoving Pio Scania 39 gane Problem A A 43 Checking the Condition of the Machine een 43 RURALE MAR A A4 Print Positions Do Not Match Display Positions 45 Error and Status Messages Appear on the Smart Organizing Monitor 46 7 Appendix DIES ABU Tone ee ee ee 49 Moving and Transporting the Machine ss 50 D o or 50 E OO E E ne E ll mh A 50 e E E ee ers Sl o nn 51 Specilicolons Gre VCC WINS tad ee een 52 General Funcion pecas 92 Printer F unellon Spec ic OS etnia 53 A 54 How to Read This Manudql Introduction This manual contains detailed instructions and notes on the operation and use of this machine For your safety and benefit read this manual carefully before using the machine Keep this manual in a handy place for quick reference Legal Prohibition Do not c
8. as high as the upper limit markings on the paper guide Check that paper was not added while there was still some left in the tray Only add paper when there is none left in the tray Paper Feed Problems Paper gets wrinkles Paper is damp Use paper that has been stored properly Paper is too thin See page 15 Supported Paper If there are gaps between the paper and the paper guides adjust the paper guides to remove the gaps The printed paper is curled Load the paper upside down in the paper tray Paper is damp Use paper that has been stored properly Images are printed diagonally to the Ifthere are gaps between the paper and the paper guides pages adjust the paper guides to remove the gaps Li CERO91 Removing Printing Jams First try removing the paper automatically If this fails remove it manually e Jammed paper may be covered in toner Be careful not to get toner on your hands or clothes e Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge Make test prints until smudges no longer appear e Do not forcefully remove jammed paper as it may tear Torn pieces remaining inside the machine will cause further jams and possibly damage the machine e Paper jams can cause pages to be lost Check your print job for missing pages and reprint any pages that did not print out Automatically removing the paper jammed inside the machine 1 Open and cl
9. inquire other topics not included in this manual Consumables Consumables Print Cartridge 1 The printable number of pages is based on pages that are compliant with ISO IEC 19752 with the image density set as the factory default ISO IEC 19752 is an international standard for measurement of printable pages set by the International Organization for Standardization e Unless a print cartridges is replaced before toner runs out printing will become impossible To facilitate cartridge replacement we recommend you purchase and store extra print cartridges e The actual number of printable pages varies depending on the image volume and density number of pages printed at a time paper type and paper size used and environmental conditions such as temperature and humidity e Print cartridges may need to be changed sooner than indicated above due to deterioration over the period of use e Print cartridges are not covered by warranty However if there is a problem contact the store where you purchased them e The supplied print cartridge can print approximately 500 pages e This machine periodically performs cleaning During cleaning toner will be used to maintain print quality 51 52 7 Appendix Specifications of the Machine This section lists the machine s specifications General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for p
10. key to resume printing e If the paper runs out replenish it and then press the Start key to resume printing Printing on Both Sides of Sheets 1 After creating a document open the Printing Preferences dialog box in the document s native application 2 On the Setup tab in the Duplex list box select how you want to open the bound output 3 After making any additional settings click OK 4 Start printing The machine prints only the one sides of pages first and then displays on Smart Organizing Monitor screen a message to reload the outputs turned over 5 Take out all of the prints from the output tray and place them in the input tray To print on the reverse side of the prints turn them over so that the blank side faces up and place them in the input tray Portrait CXP018 24 Basic Operation Landscape CXP019 6 Press the Start key Canceling a Print Job You can cancel print jobs using either the machine s control panel or your computer depending on the status of the job Canceling a print job before printing has started 1 Double click the printer icon on the task tray of your computer 2 Select the print job you want to cancel click the Document menu and then click Cancel e lf you cancel a print job that has already been processed printing may continue for a few pages before being canceled li may take a while to cancel a large print job Ca
11. specify Registration on the System tab in Smart Organizing Monitor 17 2 Loading Paper Loading Paper Load a stack of paper for printing in the input tray on the back of the machine e When loading paper be sure to configure the size and type of paper When printing a document specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing 1 Open the input tray cover and pull out the tray CXP044 2 After pulling out the tray tilt it back and forth and then attach the end of the input tray to the machine CXP004 Loading Paper 3 Raise up the paper support wire Da 4 Fan the paper before loading it in the tray CXP045 CBK254 5 Slide the paper guide on both sides outward and then load the paper print side up until it stops CXP005 20 2 Loading Paper 6 Adjust the paper guide on both sides to fit the paper width CXP006 7 Open the front cover and tray extension CXP046 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7 The actual procedure may vary depending on the operating system you are using Specifying the paper type and paper size 1 On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series
12. 4 17 lb e Thick Paper 100 130 g m 26 6 34 lb Paper Capacity 50 sheets 70 g m 19 Ib 15 2 Loading Paper Non Recommended Paper Types Do not use the following types of paper Ink jet printer paper GelJet special paper Bent folded or creased paper Curled or twisted paper Wrinkled paper Damp paper Dirty or damaged paper Paper that is dry enough to emit static electricity Paper that has already been printed onto except a preprinted letterhead paper Malfunctions are especially likely when using paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc Special paper such as thermal paper and carbon paper Paper weighing heavier or lighter than the limit Paper with windows holes perforations cutouts or embossing Adhesive label paper on which glue or base paper is exposed Paper with clips or staples When loading paper take care not to touch the surface of the paper Even if paper is adequate for the machine poorly stored paper can cause paper misfeeds print quality degradation or malfunctions Print Areq Print Areq The diagram below shows the area of the paper that the machine can print on From the printer driver CHZ904 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches The print area may vary depending on the paper size and printer driver settings e To adjust the print position
13. Machine Using Smart Organizing Monitor 3 Select Device area Displays the name ofthe selected model Message area Displays the status of this machine with a message For details about error messages see page 46 Error and Status Messages Appear on the Smart Organizing Monitor Printing the Configuration Page or Test Page gt PP When printing the test page set the paper size to A4 or Letter When printing other reports set the paper size to A4 Letter F GL Foolscap Folio or Legal On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series Status If the machine you are using is not selected click Select Device and then select the machine s model 5 Click OK 6 On the User Tool tab select Test Page or Configuration Page in the List Test list Click Print Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine s settings 1 On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series Status n k If the machine you are using is not selected click Select Device and then select the machine s model Click OK On the User Tool tab click Printer Configuration Change the settings if necessary Click OK Click
14. Margins millimeters 9 Portrait Left 75 Right 75 Landscape Top 10 Bottom 10 Header af Footer Page amp p Document Size 44 210 x 297 mm y Zoom 100 Print On Letter 8 1 2 11 Fit to Print Size Paper Type Plain amp Recycled y 2 If the error persists even after you have performed Step 1 check that the paper size setting specified in the printer driver matches the size of paper you are using Smart Organizing Monitor On the Status tab click Change e If Sub Paper Size is enabled the machine treats A4 and Letter size paper as being equivalent and will not report a paper size mismatch between them 27 3 Printing Documents 28 4 Configuring the Machine Using Smart Organizing Monitor E Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor Checking the Status Information Faper Paper Size A4 210 x 297 mm Paper Type Plain CXP111 1 Image area Displays the status of this machine with an icon 2 Status area e Paper Size Displays the paper size configured on the machine e Paper Type Displays the paper type configured on the machine Toner The remaining toner level is displayed in ten levels Counter Displays the number of pages that have been printed by the machine 29 30 4 Configuring the
15. User Guide Guide to the Machine I Loading Paper Printing Documents Configuring the Machine Using Smart Organizing Monitor Maintaining the Machine Troubleshooting Appendix Ba T x N For safe and correct use be sure to read Safety Information before using the machine TABLE OF CONTENTS a sebi DL lacas 3 o A A 3 OO OS mh_h_oea_ re ere 3 DE ee ee ee ae ee ee ee nee ee 3 Model Bee lnornaO eo 4 Important Safety Instructions reden ies 5 User Information on Electrical amp Electronic Equipment 4 is Environmental Advice for Users AH ted 5 Note for the Battery and or Accumulator Symbol For EU countries onlyi 6 Important Safety Instructions Region Be 7 Notesto Users in ho Siale OP Cd lil O Q A odian kek aia 7 1 Guide to the Machine Guias lo Componentes dream ea 9 o I o E o E ee 9 NINO Dr rrmrr zZ2 gg_ ____ omxerrwrJwyrJrr DD 10 Installing the Driver and SolWare ee 11 SUR r reee 11 sialing mme Primer DIS Passa 11 Upgrading or Deleting the Printer Driver ss 11 Whai is mar Organizing OO del y oke ca k da 14 2 Loading Paper OO PE oa ES Non Recommended Paper PES cae ee ee 16 Ho A o e E A 17 e ezz wy2a 18 Specifying Paper Type and Paper Size Using Smart Organizing Monitor 20 3 Printing Documents Basic OO do a a ec te ne 23 lan Esta Dasa mrn see emo animes 24 Cancela
16. as they may be interfering with printing If the problem is not resolved close unneeded processes too Check that the latest printer driver is being used A print job is canceled Set O Timeout to a larger value than the current settings There is considerable delay between Processing time depends on data volume High volume the print start command and actual data such as graphics heavy documents take longer to printing process Wait for a while To speed up printing reduce the printing resolution using the printer driver The whole printout is blurred Paper is damp Use paper that has been stored properly See page 15 Supported Paper If you enable Toner Save printing is generally less dense Condensation may have collected If rapid change in temperature or humidity occurs use this machine only after it has acclimatized Cannot print properly when using a Change the print quality settings certain application or cannot print image data properly Some characters are printed faintly or not printed The paper size setting does not Check whether the paper size specified on the machine match the paper loaded matches that of the loaded paper 44 Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen the cause may be one of the following Page layout settings are not configured pro
17. both short and long distances Repack the machine in its original packing materials when moving it over a long distance Be sure to disconnect all cables from the machine before transporting it e The machine is a precision piece of machinery Be sure to handle it carefully when moving it e Make sure to move the machine horizontally Take extra caution when carrying the machine up or down stairs Do not remove the print cartridge when moving the machine Be sure to hold the machine level while carrying it To prevent toner from spilling move the machine carefully 1 Be sure to check the following points The power switch is turned off The power cord is unplugged from the wall outlet e All other cables are unplugged from the machine 2 Lift the machine using the inset grips on both sides of the machine and then move it horizontally to the place where you want to use it i To move the machine over a long distance pack it well Take care not to tip or tilt the machine during transit Toner might spill inside the machine if the machine is not kept level during transit For more information about moving the machine contact your sales or service representative Disposal Ask your sales or service representative for information about correct disposal of this machine Where to Inquire Contact your sales or service representative for further information about the topics included in this manual or to
18. cturer recommends that you use genuine toner from the manufacturer e The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products 1 Open the maintenance cover 2 Hold the grips of the print cartridge and then pull it out of the machine CXP007 3 Take the new print cartridge out of the box and then take it out of the bag 4 Hold the print cartridge and shake it from side to side five or six times Shake the print cartridge horizontally in the direction The first few printed pages may appear blurred or smeared if the cartridge has not been shaken properly 33 5 Mqintqining ihe Machine 5 Hold the grips of the print cartridge and then insert it into the machine until it stops CXP008 6 Close the maintenance cover 34 Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality Dry wipe the exterior with a soft cloth If dry wiping is not sufficient wipe with a soft damp cloth that has been wrung out thoroughly If you still cannot remove the stain or grime use a neutral detergent wipe over the area with a thoroughly wrung damp cloth and then dry wipe the area and allow it to dry e To avoid deformation discoloration or cracking do not use volatile chemicals such as benzine and thinner or spray insecticide on the machi
19. d collection systems available By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health which could otherwise result from inappropriate handling Recycling of products helps to conserve natural resources and protect the environment For more detailed information on collection and recycling systems for this product please contact the shop where you purchased it your local dealer or sales service representatives All Other Users IFyou wish to discard this product please contact your local authorities he shop where you bought this product your local dealer or sales service representatives Environmental Advice for Users Users in the EU Switzerland and Norway Consumables yield Please refer to either the User s Manual for this information or the packaging of the consumable Recycled paper The machine can use recycled paper which is produced in accordance with European standard EN 12281 2002 or DIN 19309 For products using EP printing technology the machine can print on 64g m paper which contains less raw materials and represents a significant resource reduction Duplex printing if applicable Duplex printing enables both sides of a sheet of paper to be used This saves paper and reduces the size of printed documents so that fewer sheets are used We recommend that this feature is enabled whenever you print Ton
20. er and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations For details about the return program please refer to the Web page below or consult your service person https www ricoh return com Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page lf required it can immediately print again from this mode lf no additional prints are required and a specified period of time passes the device switches to an energy saving mode In these modes the machine consumes less power watts If the machine is to print again it needs a little longer to return from an energy saving mode than from Ready mode For maximum energy savings we recommend that the default setting for power management is used Products that comply with the Energy Star requirement are always energy efficient Note for the Battery and or Accumulator Symbol For EU countries only In accordance with the Battery Directive 2006 66 EC Article 20 Information for end users Annex ll the above symbol is printed on batteries and accumulators This symbol means that in the European Union used batteries and accumulators should be disposed of separately from your household wa
21. ick Install Use Quick Install to install the printer driver and Smart Organizing Monitor from the CD ROM 1 Close all applications except this manual Insert the CD ROM into the CD ROM drive Select a language for the interface and then click OK From the CD ROM menu click USB Quick Install E A dk Follow the instructions in the installation wizard Installing the Printer Driver 1 Close all applications except this manual Insertthe CD ROM into the CD ROM drive Select a language for the interface and then click OK From the CD ROM menu click DDST Printer Driver a bb N Follow the instructions in the installation wizard Upgrading or Deleting the Printer Driver Upgrading the printer driver 1 On the Start menu click Devices and Printers e Windows XP Windows Server 2003 2003 R2 11 1 Guide to ihe Machine nam E TN an SS On the Start menu select Printers and Faxes e Windows Vista Windows Server 2008 On the Start menu select Control Panel and then click Printers in Hardware and Sound category e Windows 8 Windows Server 2012 Click Search on the Charm Bar and then click Control Panel When the Control Panel window appears click View devices and printers Right click the icon of the printer model you want to modify and then click Printer properties Click the Advanced tab Click New Driver and then click
22. nceling a print job while printing 1 Press the Job Reset key 25 26 3 Printing Documents If a Paper Mismatch Occurs If the paper size or type does not match the print job s settings the machine reports an error There are two ways to resolve this error I Important f Auto Continue is set to O sec the machine continues printing and does not display the error message Continue printing using mismatched paper Use the form feed function to ignore the error and print using mismatched paper Reset the print job Cancel printing Continuing Printing Using Mismatched Paper If the paper is too small for the print job the printed image will be cropped 1 Ifthe error message is displayed on Smart Organizing Monitor press the Start key i e If the error message appears again check whether the specified paper size matches the size of the paper in the paper tray Resetting the Print Job 1 If the error message is displayed on Smart Organizing Monitor press the Job Reset key Preventing Paper Mismatch Errors To prevent paper mismatch errors use the following procedure to check that the print settings are properly configured 1 Specify the same paper size in both the application and the printer driver Application e g WordPad Click Page Setup on the File menu If a Paper Mismatch Occurs Paper Size A4 210 x 297 mm Z Source Tray 1 v Orientation
23. nds or less From the start of paper feed action to the completion of paper delivery 13 seconds or less From the completion of data processing to the completion of paper delivery Interface USB 2 0 Printer language DDST 53 7 Appendix Trademarks Microsoft Windows Windows Server and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks The proper names of the Windows operating systems are as follows e The product names of Windows XP are as follows Microsoft Windows XP Professional Edition Microsoft Windows XP Home Edition Microsoft Windows XP Professional x64 Edition e The product names of Windows Vista are as follows Microsoft Windows Vista Ultimate Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic Microsoft Windows Vista Enterprise The product names of Windows 7 are as follows Microsoft Windows 7 Home Premium Microsoft Windows 7 Professional Microsoft Windows 7 Ultimate Microsoft Windows 7 Enterprise The product names of Windows 8 are as follows Microsoft Windows 8 Microsoft Windows 8 Pro Microsoft Windows 8 Enterprise The product names of Windo
24. ne e If there is dust or grime inside the machine wipe with a clean dry cloth You must disconnect the plug from the wall outlet at least once a year Clean away any dust and grime from the plug and outlet before reconnecting Accumulated dust and grime pose a fire hazard e Do not allow paper clips staples or other small objects to fall inside the machine 39 5 Mqintqining ihe Machine Cleaning the Inside of the Machine 1 2 36 Open the maintenance cover Hold the grips of the print cartridge and then pull it out of the machine CXP007 Use a cloth to wipe the inside of the machine toward and away from yourself lt Wipe carefully so as not to touch any protrusions inside the machine CXP032 Hold the grips of the print cartridge and then insert it into the machine until it stops CXP008 Close the maintenance cover 6 Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine The machine does not turn on The power cord is not e Make sure that the power connected properly plug is firmly inserted into the wall outlet Make sure that the wall outlet is not defective by connecting another working device Pages are not printed The USB cable is not connected Reconnect the USB cable correctly Strange noise is heard The consumable is not properly Confirm that the consumable is
25. ng Monitor Install this utility on your computer from the included CD ROM before using it Smart Organizing Monitor provides the following functions Displays the status of the machine Displays paper jam messages and other error messages Paper size and type settings Displays the settings for paper sizes or types available on this machine Print test and configuration pages Prints List Report to check the list of settings for this machine and other information Modify the system settings Use to change custom paper size settings and other settings on this machine Modify the printer settings Use to change this machine s print settings such as Auto Continue and I O Time Out For details about basic instructions on how to use Smart Organizing Monitor see page 29 Configuring the Machine Using Smart Organizing Monitor 2 Loading Paper Supported Paper Paper Size e A4 e 81 2 x 11 Letter e 81 2 x 14 Legal BS e 51 x 8 5 Half Letter e 7 4 x 101 52 Executive e A5 A6 e B e 16K 197 x 273 mm e 16K 195x270 mm e 16K 184x 260 mm e 8 x13 F GL e 8 5 x 13 Foolscap e 8 4 x 13 Folio e Custom Paper Size The following paper sizes are supported as custom paper sizes e Approximately 90 216 mm 3 6 8 5 inches in width e Approximately 148 356 mm 5 8 14 inches in length Paper Type e Plain Paper 65 99 g m 17 26 lb e Recycled Paper 75 90 g m 20 24 Ib e Thin Paper 52 64 g m 1
26. opy or print any item for which reproduction is prohibited by law Copying or printing the following items is generally prohibited by local law bank notes revenue stamps bonds stock certificates bank drafts checks passports driver s licenses The preceding list is meant as a guide only and is not inclusive We assume no responsibility for its completeness or accuracy lf you have any questions concerning the legality of copying or printing certain items consult with your legal advisor Disclaimer Contents of this manual are subject to change without prior notice To the maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine losses of the registered data or the use or non use of this product and operation manuals provided with it Make sure that you always copy or have backups of the data registered in this machine Documents or data might be erased due to your operational errors or malfunctions of the machine In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you For good output quality the manufacturer recommends that you use genuine toner from the manufacturer Two kinds of size notation are employed in this manual Some illustrations or explanations in this guide may differ from your product due to improvement or change in the p
27. ose the maintenance cover once The machine will then slowly eject the jammed paper After the jammed paper is ejected remove it 37 6 Troubleshooting CXP030 If the jammed paper is not ejected open the maintenance cover again and remove jammed paper manually Removing paper manually Since the temperature around the guide is high wait for it to cool before checking for jammed paper After removing the paper be sure to return the fusing pressure release lever to its original position e Be sure not to print with the fusing pressure release lever down 1 Pull out the jammed paper carefully CXP010 lf you cannot find the misfed paper look inside the machine 2 Open the maintenance cover 40 Paper Feed Problems 3 Hold the grips of the print cartridge and then pull it out of the machine CXP007 4 Push the Fusing Pressure Release Lever on the left down with your thumbs CXP014 5 Pull out the misfed paper by holding both sides of paper Be careful not to get toner dust on your hands or clothes CXP011 4 6 Troubleshooting CXP012 6 If it is difficult to remove the jammed paper out of the main unit remove the jammed paper from the output tray side CXP013 7 Hold the grips of the print cartridge and then insert it into the machine until it stops CXP008 8 Push the Fusing Pressure Release Lever on the left up with your thumbs 9 Close the main
28. perly Check that the page layout settings are properly configured in the application The paper size setting does not match the paper Check whether the paper size specified on the loaded printer driver matches that of the loaded paper 45 46 6 Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Of Communication Error Out of Paper Misfeed Paper Size Mismatch Paper Type Mismatch Toner Almost Empty The power cable ofthe machine is not plugged in The power of the machine is notturned ON The USB cable is not connected Paper is not loaded in the machine s input tray or paper am has occurred The paper size specified on the machine and the size specified in the printer driver do not match The paper type specified on the machine and the type specified in the printer driver do not match The print cartridge is almost empty Check the printer power cord Check the printer power switch is on Check the USB cable is properly connected If paper is not loaded load paper in the input tray For details about loading paper see page 18 Loading Paper lf paper is jammed inside the machine remove the jammed paper For details about removing jammed paper see page 38 Paper Feed Problems e For details about specifying the paper size setting on the machine see page 18 Loading Pape
29. r For details about changing the paper size setting in the printer driver see the printer driver Help If Auto Continue is set to O sec no error message appears For details about changing the paper type setting of the machine see page 18 Loading Paper For details about changing the paper type setting in the printer driver see the printer driver Help If Auto Continue is set to O sec no error message appears Prepare a new print cartridge Error and Status Messages Appear on the Smart Organizing Monitor Out of Toner Memory Overflow Print Cartridge Not Detected The machine has run out of the toner The data is too large or complex to print The print cartridge has not been installed Replace the print cartridge See page 33 Replacing the Print Cartridge Select 600 x 600 dpi in Resolution to reduce the size of data For details see the printer driver Help Reinstall the print cartridge See page 33 Replacing the Print Cartridge 47 6 Troubleshooting 48 7 Appendix Notes About the Toner Proper operation cannot be guaranteed if any third party toner is used e Depending on printing conditions there are cases where the printer cannot print the number of sheets indicated in the specifications A9 50 7 Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine
30. rinting 216 mm x 356 mm 8 5 x 14 inches Warm up time Less than 25 seconds 23 C 71 6 F Paper sizes A4 8 2 x 11 Letter 81 2 x 14 Legal B5 5 2 x 81 2 Half Letter 71 4 x 10175 Executive A5 A6 B6 16K 197 x 273 mm 16K 195 x 270 mm 16K 184 x 260 mm 8 x 13 F Gl 8 2 x 13 FS 81 4 x 13 Folio Custom Paper Size The following paper sizes are supported as custom paper sizes Approximately 90 216 mm 3 6 8 5 inches in width Approximately 148 356 mm 5 8 14 inches in length Paper type Plain Paper 65 99 g m 17 26 lb Recycled Paper 75 90 g m 20 24 lb Thin Paper 52 64 g m 14 17 lb Thick Paper 100 130 g m 26 6 34 b Paper output capacity 10 sheets 70 g m 19 Ib Paper input capacity 50 sheets 70 g m 19 Ib Memory 16 MB Power requirements D Region A mainly Europe and Asia 220 240 V AA 50 60 Hz Specifications of the Machine Region B mainly North America 120 V 6A 50 60 Hz Power consumption e Maximum power consumption D Region A mainly Europe and Asia 730 W Region B mainly North America 680 W Machine dimensions Width x Depth x Height 402 x 368 5 x 119 mm 15 8 x 14 5 x 4 7 inches Weight machine body with consumables Approximately 6 7 kg 14 8 Ib or less Printer Function Specifications Printing speed 16 pages per minute A4 Letter Resolution 600 x 600 dpi maximum 1200 x 600 dpi First print speed 6 seco
31. roduct Model Specific Information This section explains how you can identify the region your machine belongs to There is a label on the rear ofthe machine located in the position shown below The label contains details that identify the region your machine belongs to Read the label CXP042 The following information is region specific Read the information under the symbol that corresponds to the region of your machine Region A mainly Europe and Asia If the label contains the following your machine is a region A model e CODE XXXX 27 29 e 220 240V D Region B mainly North America If the label contains the following your machine is a region B model e CODE XXXX 17 e 120V e Dimensions in this manual are given in two units of measure metric and inch If your machine is a Region A model refer to the metric units If your machine is a Region B model refer to the inch units Important Safety Instructions Region A User Information on Electrical amp Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E waste Our Products contain high quality components and are designed to facilitate recycling Our products or product packaging are marked with the symbol below The symbol indicates that the product must not be treated as municipal waste lt must be disposed of separately via the appropriate return an
32. rs occur 7 Tray Extension Pull out and extend this tray extension to hold the output paper 8 Fusing Pressure Release Lever If paper is jammed lower the lever on the left end and then remove the paper 9 Front Cover Open this cover to pull out the output tray before printing 10 USB Port Use this port to connect the machine to a computer using a USB cable 11 Input Tray Cover Set this cover up and pull out the paper source tray to load paper 12 Power Connector Connect the power cord to the machine here Insert the other end of the cable into a nearby wall outlet 13 Power Switch Use this switch to turn the power on or off Interior CXP043 1 Print Cartridge A replacement consumable that is required to make prints on paper For details about replacing the cartridge see page 33 Replacing the Print Cartridge 10 Installing the Driver and Software Installing the Driver and Software You can install the necessary driver for this machine using the included CD ROM The operating systems compatible with the drivers and software for this machine are Windows XP Vista 7 8 and Windows Server 2003 2003 R2 2008 2008 R2 2012 The procedure in this section is an example based on Windows 7 The actual procedure may vary depending on the operating system you are using 2 9 Important_ e Be sure to disconnect the USB cable from the machine and turn the machine off before beginning the installation Qu
33. ste In the EU there are separate collection systems for not only used electrical and electronic products but also batteries and accumulators Please dispose of them correctly at your local community waste collection recycling centre Important Safety Instructions Region B Notes to Users in the State of California Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate 1 Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions Exterior 1 2 3 4 5 6 a I E gt 7 8 9 10 11 1213 CXP003 1 Maintenance Cover Lift up this cover to replace consumables or clear a paper jam 2 Input Tray This tray can hold up to 50 sheets of plain paper 3 Power Indicator This indicator lights up blue when the machine is turned on lt flashes when a print job is received and while printing is in progress A Start key Press this key to resume printing if printing stops due to paper running out or a paper settings error You can also press this key to print a test page 5 Job Reset key Press this key to cancel an ongoing print job 1 Guide to ihe Machine 6 Alert Indicator This indicator lights up red when the machine runs out of paper or consumables when the paper settings do not match the settings specified by the driver or when other erro
34. tenance cover 42 Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing first check the condition of the machine There is a problem with the machine s location Unsupported types of paper is used The paper type setting is incorrect A non genuine print cartridges is being used An old print cartridges is being used The machine is dirty Make sure that the machine is on a level surface Place the machine where it will not be subject to vibration or shock Make sure that the paper being used is supported by the machine See page 15 Supported Paper Make sure that the paper type setting of the printer driver matches the type of paper loaded See page 15 Supported Paper Non genuine print cartridges reduce print quality and can cause malfunctions Use genuine print cartridges only See page 51 Consumables Print cartridges should be opened before their expiration date and used within six months of being opened See page 33 Maintaining the Machine and clean the machine as required 43 6 Troubleshooting Printer Problems An error occurs If an error occurs when printing change the computer or printer driver settings e Check the printer icon name does not exceed 32 alphanumeric characters If it does shorten it Check whether other applications are operating Close any other applications
35. ver disconnect the USB cable during a firmware update Disconnect any unnecessary cables from the machine when running a firmware update If necessary modify power management settings on your computer in advance so that the computer will not enter standby or sleep mode when during a firmware update Download the firmware from the manufacturer s Web site To update the firmware use the Smart Organizing Monitor from Windows e gt 2 BP SS Ze SER On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series Status If the machine you are using is not selected click Select Device and then select the machine s model Click OK On the User Tool tab click Printer Configuration On the System tab click Printer Firmware Update Click OK Specify the location of the DWN file and then click Open After a message is displayed on the Smart Organizing Monitor to indicate that the firmware update has completed turn the machine s power Off and then On again 5 Mqintqining the Machine Replacing the Print Cartridge Store print cartridges in a cool dark place e Actual printable numbers vary depending on image volume and density number of pages printed at a time paper type and size and environmental conditions such as temperature and humidity Toner quality degrades over time e For good print quality the manufa
36. ws Server 2003 are as follows Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition e The product names of Windows Server 2003 R2 are as follows Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition The product names of Windows Server 2008 are as follows Microsoft Windows Server 2008 Foundation 54 Trademarks Microsoft Windows Server 2008 Standard Microsoft Windows Server 2008 Enterprise e The product names of Windows Server 2008 R2 are as follows Microsoft Windows Server 2008 R2 Foundation Microsoft Windows Server 2008 R2 Standard Microsoft Windows Server 2008 R2 Enterprise The product names of Windows Server 2012 are as follows Microsoft Windows Server 2012 Foundation Microsoft Windows Server 2012 Essentials Microsoft Windows Server 2012 Standard Microsoft product screen shots reprinted with permission from Microsoft Corporation 55 7 Appendix 90 INDEX B Ele 60 81 16 lO a k n 23 C Changing the custom paper size 21 A A nes 35 36 Common problems 37 Condition of the machine 43 Configuration page 30 COS YO Mm Ne HE eB za QmWQ r 51 D ER gn nnn 12 Br ee Mm 3 A mm 11 DUPIEX N r r D TT 24 E Error messages nn en dare 46 EE aii in 9 F nine O ca 32
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