Tely Labs telyHD
Contents
1. Quick CJ telyHD Start Picture This G U ide Section 1 Welcome to telyHD What s in the box telyHD brings Skype video calling to your living room in stunning high definition Get ready to connect with family friends and business colleagues like never before This guide is divided into the following 4 sections telyHD unit Get ready Setup Make a call More info JielyHD PULL OUT Remote control battery included Power adapter HDMI cable Technical Support online self service Technical Support live agent For helpful tios and how to videos visit our You can also reach us directly Monday dedicated support web site through Friday 8am to 50m Pacific time Web tely com support Email support tely com Toll free 1 888 787 TELY 8359 Direct 1 650 318 6866 Chat tely com support Before we begin To use telyHD you ll need the following four things Skype Skype Account If you don t already have one setting up an account is quick easy and free You can do this either on your computer or as part of the telyHD setup process To setup a new account on a computer please visit http login skype com Network connection For the highest quality experience connect your telyHD unit directly to your network using an Ethernet cable You can also connect via a Wi Fi network To do this you ll need to have your Wi Fi network name SSID an2. Buy Credit button in the upper right Notification s n 2 ASPM Your online Contacts Pau Contacts carousel Senne ieigiar User info ce aes Michael Lee Home DANE Lat Grian nie apa Tool tip aeeai Selected contact Menu Bar ooo ani o_o Voice amp video mail Call log Switch between showing Change Settings Sign out contact request only online contacts and online showing all contacts status Offline Do Not Disturb Call a Phone Saved Phone Contact Online Stephan Meare Notifications Occasionally you might see a notification in the top left corner of the Contacts Screen To access press the button on the telyHD remote then scroll to the icon that shows a number next to it Sample notifications aig Indicates 1 new voice mail video mail message or Skype contact request Press to access os 3 Indicates 3 missed calls Press to access Accepting Skype contact requests You will receive a notification when someone on Skype wants to add you as a contact simply follow the steps above to access the Menu Bar and press the button to view the request Skype is not a replacement for your ordinary telephone f No emergency calls with Skype or telyHD Please do not use telyHD for emergency calling These features require Skype Premium Services using Skype Credit with some exceptions Visit skype com for details OJUI
3. a way that allows for natural face to face video calling See also Helpful hints to the right C Use a tripod You can also mount telyHD to any standard camera tripod not included Simply unscrew and remove the TV Clamp from your telyHD Then screw the tripod into telyHD just like you would a camera Helpful hints Place telyHD away from speakers Placing your telyHD close to your TV or AV system s speakers may cause feedback or distortion especially for the remote party Optimal placement The goal is to provide a face to face experience where you can look at the telyHD camera and TV at the same time Good lighting is key Let them see your smile Cameras need light to work well and your telyHD is no exception Make sure that your face is well lit to create a better experience for your friends Plugging in your telyHD ay Connect to the TV or AV receiver 2 Connect to the Internet Wired recommended Connect one end of an Ethernet cable not included directly to your router and plug the other end of the cable into the Ethernet port labeled on your telyHD First plug the smaller end of the HDMI cable into the port labeled on your telyHD Next plug the larger end of the HDMI cable into an open HDMI IN port on either your TV or your AV receiver as shown at right Wi Fi alternate If you want to connect via Wi Fi skip this step for now You will be able
4. to configure If in doubt plug the HDMI cable directly your Wi Fi settings later in the process into your TV as shown in option i O Connect to power Plug the included power adapter into a power outlet and plug the other end into the power port on your telyHD This will automatically start your telyHD Peecccccccccccccccce International Use Your telyHD s power adapter will work worldwide and can accommodate from 110 to 240 volt If you are outside the USA you may need a plug adapter to fit into the Broadband power outlet used in your country Ethernet Front view Back view 4 Noise canceling microphones to enhance audio quality Ringer Privacy shutter Fa Infrared IR C telyHD button remote receiver amp indicator LED Camera on LED HD camera USB port ex Ethernet port DC Power port db SD card reader Hom Mini HDMI port Built in Wi Fi QFD Change the Input Source on your TV To use telyHD you will need to switch your TV or AV receiver s input to match the HDMI input used by your telyHD in the previous step Examples may not match your remote O O Source DISPLAY A To change inputs look for the Input Source button on your TV remote or AV receiver Press this button to cycle through the inputs until you get to the HDMI input used by telyHD You may need to wait a couple of seconds between each b
5. DION S D A o D O Make your first call Making a call Using the telyHD remote scroll through your contacts and select one that is online Press the select button to call When ready to end the call press the end call button on the remote control or select it on the In call Menu What can you do on a video call telyHD gives you lots of control over your video call E Cycle through the viewing options FA Share photos from a party or trip Note Available only between two telyHDs d Zoom Pan Tilt the camera pointing at you Questions or comments We want your telyHD experience to be truly amazing If you have questions or comments please visit our website tely com support call our technical support team at 1 888 787 8359 or send us an email at support tely com Menu Mute Unmute Turns your microphone on and off Audio Only Resume Video Turns your camera on and off Hold Call Resume Call Places the call on hold video plus audio select again to resume the call TELE WEES Photo Sharing Available only between two telyHDs Call duration End Call Dial Pad For in call use Lighting Adjustments Adjust your camera for bright backlighting or low light situations Screen Layout Cycles through the viewing options Adjust Camera Zoom Pan Tilt Adjusts how you appear on camera includes pan and tilt when not fully zoomed out Section 4 S
6. d password If you need help as you re setting up your telyHD please visit the help section of our website at tely com support where you will find related tips helpful videos and a troubleshooting guide gt FIL TV with an HDMI port You ll need an open HDMI port on either your TV or TES your AV receiver The port HDMI will look like this Broadband connection For HD video your telyHD requires a minimum of 1Mbps of upstream downstream speed However telyHD will dynamically adjust to lower speeds To check the speed of your connection and for more information see page 10 Section 2 Position your telyHD Adi tina tha TV Clamn Adjusting the TV Clamp We know everyone s home is a little O On top of your TV recommended different so we ve provided three different Open the Quick Release Lever to adjust options to position your telyHD Option A the TV Clamp Slide and angle the Foot below will provide the best experience to accommodate the width and profile of your TV Close the Quick Release Lever to secure telyHD on top of your TV Open Quick Release Lever to adjust Close to lock Always open the Quick Release Lever before sliding or changing the angle of the Foot iJe e Le Slide swing Foot to fit your TV OJUI DION Alternative positions Place on a shelf Optionally you may position telyHD next to your TV The goal is to place telyHD in
7. imple steps to dramatically improve image quality e Make sure the Privacy shutter is open e Add lighting towards the face e Pause network intensive applications such as streaming music backups large downloads or other video etc Additional hints e Switch your TV to Game Mode e Go to tely com speedtest and follow the online instructions Note While telyHD is designed to make the best of the incoming video it receives there are inherent technical limitations from some sources See images at right telyHD caller 720p Game Mode Most TVs have an option called Game Mode Enabling this mode will generally improve your telyHD experience Refer to your TV manufacturer s guide for instructions or search tely com support Low quality Mobile caller m 320 Video from mobile caller on your HDTV PC caller 480p Video from PC caller on your HDTV Best quality 720p HD E Cl Video from telyHD caller on your HDTV
8. itial set up we recommend signing in with your current Skype account If you have one Using this method will give you instant access to your existing contacts Sign In To sign in to Skype select the card titled Sign In and press the button on your telyHD remote Sign Up Create Skype account Select the card titled Sign Up and press the button on your telyHD remote You will need to create a unique Skype Name It may take several attempts to find an available Skype Name The Contacts Screen The Contacts Screen shows all of your Skype contacts and their Skype status online away etc Adding a contact If needed select the Add Contact card then enter a full or partial Skype name to search You may also search by name and or email address Once you find the person invite them to be added to your contacts Typically they will need to accept your invitation before you can call them Selecting a contact Use the O buttons on your telyHD remote to browse your contacts Select an online contact and press the select button to call The Menu Bar Select the button on your telyHD remote to view the Menu Bar Use the buttons on your telyHD remote to view the different menu options Skype Using and buying Skype Credit optional Skype Credit is needed to call traditional landlines mobiles and to use other Skype Premium Services To buy Skype Credit visit www skype com and click on the
9. utton press to allow your TV to adjust You should now see the telyHD logo or the Welcome Screen for the Guided Setup on your TV Note To return to watching TV repeat the same process described above Cycle through the Input or Source settings until you reach the correct one Guided Setup Note For the remainder of the setup process you ll need your telyHD remote After a few moments you should see a screen similar to the following Follow the onscreen instructions to configure your telyHD Connect via Wi Fi If you did not connect your telyHD using an Ethernet cable follow the instructions in Guided Setup to add telyHD to your home Wi Fi network For more information on how to use your remote flip open this flap Selection button Navigation buttons Menu button End call button J telyHD Basic remote functions The following summarizes the key remote functions Button actions Move through the carousel gt Turn over a card for more information Q See or hide menu Q Place calls or select the highlighted option Q See or hide menu Move through the menu gt Select the highlighted option from the menu Q End call Section 3 skype and telyHD You need a Skype account to use telyHD You can either sign in to an existing Skype account or create a new account It s easy to add and manage multiple accounts on your telyHD or For the in
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