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Lenovo ThinkPad X1 Carbon

1. 130 Purchasing additional services 131 Appendix A heed Information 133 Wireless related Infermatl n rn a ae a S Locations of the UltraConnect wireless antennas wile Seek a G4 184 Locating wireless regulatory notices 135 Export classification notice 135 Electronic emission notices 135 Federal Communications Commission Declaration of Conformity 135 Industry Canada Class B emission De statement 136 European Union Goinpliance to the Electromagnetic Compatibility Directive 136 German Class B compliance statement 136 Korea Class B compliance statement 137 Japan VCCI Class B compliance statement 137 Japan compliance statement for products which connect to the power mains with rated current less than or aqual to 20 A per phase 137 Lenovo predci service sinerat for Taiwan E piraten na ay dk wer AST Eurasian compliance mane fot Ace ob fe SS OT Appendix B WEEE and er statements 139 Important WEEE information 2 139 Recycling information for Japan 139 Battery recycling information for Brazil 140 Battery recycling information for Taiwan 140 Battery recycling information for the European Union a u 2 0 ea een 14 Battery recycling information for the United States and Canada 2 2 2 nn nn 14 Appendix C Restriction of Hazardous Substances Direc
2. Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are acompany employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used compute
3. The following statement applies to users in the state of California U S A California Perchlorate Information X User Guide Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Notice for built in rechargeable battery nanoen Do not attempt to replace the internal rechargeable lithium batteries Contact Lenovo Support for factory replacement Heat and product ventilation Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands fro
4. Width 331 mm 13 03 inches Depth 226 5 mm 8 92 inches Height 13 2 mm to 19 2 mm 0 52 inch to 0 76 inch High Definiton HD Plus models Width 331 mm 13 inches Depth 226 8 mm 8 92 inches Height 13 6 mm to 19 65 0 54 inch to 0 77 inch Chapter 1 Product overview 13 Heat output e 45 W 154 Btu hr maximum e 65 W 222 Btu hr maximum Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Battery status e For the percentage of remaining battery power go to the desktop screen and check the battery status icon in the Windows notification area Operating environment This section provides information about the operating environment of the computer Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery its temperature must be at least 10 C 50 F e Relative humidity Operating 8 to 95 at wet bulb 23 C 73 F Storage 5 to 95 at wet bulb 27 C 81 F If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Attention e Kee
5. Enabling the Duplicate or Extend desktop function To enable the Duplicate or Extend desktop function do the following 1 Connect the external monitor to your computer and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Tap the display mode icon Ea in the Function mode and then select Duplicate or Extend To change the resolution for each monitor do the following 1 Right click anywhere on the desktop and click Screen resolution Click the Monitor 1 icon which is for the primary display the computer display by default Set the resolution for the primary display Click the Monitor 2 icon which is for the secondary display the external display by default Set the resolution for the secondary display Click Advanced settings and set up the color quality on the Monitor tab N OO fF W PD Click OK to apply the changes Considerations for using the Extend desktop function e In Extend desktop mode only the primary display shows DOS full screen and the other display is blacked out e f your computer has the Intel graphics card you can designate the primary display by doing the following 1 Right click anywhere on the desktop and select Screen Resolution 2 Click the desired display image and select the Make this my main display check box 3 Click OK e When an application using DirectDraw or Direct3D is running in full screen mode only the primary display shows the output
6. Note The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found The following table lists the Startup menu items Default values are in boldface Note Some items are displayed on the menu only if the computer supports the corresponding features Table 9 Startup menu items Boot Select the boot device when you press the power button to turn on the computer Network Boot Select the boot device when the system wakes from LAN If Wake On LAN is enabled the network administrator can turn on all of the computers in a LAN remotely by use of network management software UEFI Legacy Boot e Both Select system boot capability UEFI Legacy Boot Priority e Both Select priority of boot options between UEFI First UEFI and Legacy Legacy First oe DEF Only Legacy Only The system will boot from any e Legacy Only operating system other than the UEFI enabled one UEFI Only The system will boot from the UEFI enabled operating system CSM Support for UEFI Only e Yes Note If you select UEFI Only the system cannot boot from the bootable devices that do not have e No the UEFI enabled operating system Compatibility Support Module CSM is required for booting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mood CSM Support is not selectable Boot Mode e Quick Screen during the POST e Diagnostics e Quick
7. The Adaptive Keys brightness profile is as follows e 100 brightness when a presence or an activity is detected e 50 brightness when a presence or an activity not detected for three minutes e 0 brightness when a presence or an activity not detected for 10 minutes To wake up the Adaptive Keys do one of the following e Tap any of the Adaptive Keys e Press any key on the keyboard e Use the TrackPoint pointing stick or the trackpad e Use the mouse if available Setting the Adaptive Keys You can do the following to customize the Adaptive Keys settings e Modify the order in which the Adaptive Keys modes are displayed when you tap the Fn key e Remove the Web browser mode and the Web conference mode from the Adaptive Keys cycle sequence when you tap the Fn key e Set which Adaptive Keys mode to use as the quick access mode e Choose which app to launch when you tap the cloud icon To set the Adaptive Keys do the following 1 Open the Adaptive Keyboard Setting window by doing one of the following e Tap the settings icon El in the Function mode e Open the Lenovo Settings program and then click Adaptive Keyboard e Go to Control Panel and then click Hardware and Sound gt Adaptive Keyboard gt Change Settings Chapter 2 Using your computer 31 2 Follow the instructions on the screen to set the Adaptive Keys Windows key On the Windows 7 operating system press the Windows key J to open the Start menu On the
8. This topic provides instructions on how to use the multi touch screen that is available on some models Common touch gestures and mouse actions The following table lists some common touch gestures and the corresponding mouse actions that is applicable to the Windows 7 operating system and Windows 8 1 operating system Note Your computer screen might look different from the following illustrations To open an application or perform Click an action on an open application such as Copy Save and Delete depending on the application To scroll through items such as lists Scroll the mouse wheel move the pages and photos scroll bar or click the scroll arrow To move an object Drag an item to the desired location Click hold and drag an item Chapter 2 Using your computer 21 To zoom out Move two fingers closer together Press the Ctrl key while scrolling the mouse wheel backward To zoom in Press the Ctrl key while scrolling the mouse wheel forward To rotate an item Put two or more fingers on an If the application supports rotation item and then rotate your fingers click the rotation icon supported only on some models To open a menu with multiple options Double click Touch gestures and mouse actions for Windows 8 1 operating systems The following table lists some touch gestures and the corresponding mouse actions supported by the Windows 8 1 operating systems Note Your computer screen might look dif
9. Computer Windows 8 1 Open the File Explorer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your solid state drive to improve data seek and read times e To free up disk space uninstall unused programs Note You also might want to look for program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery overview on page 67 e Update device drivers and UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues e Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery on your computer to return the preinstalled contents onto
10. If the system is still not reset remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 7 Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for power on self test POST error messages See Error messages on page 114 124 User Guide If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode e Problem The computer enters sleep mode immediately after the power on self test Solution Ensure that The battery is charged The operating temperature is within the acceptable range Refer to Operating enviro
11. If you still see only the cursor on the screen do the following If you have used partition software examine the partition on the solid state drive by using the software and recover the partition if required Use the recovery solutions to restore the system to the factory default state If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do one of the following Touch the TrackPoint pointing device or the trackpad or press a key to exit the screen saver Press the power button to resume the computer from sleep or hibernation mode Beep errors Table 10 Beep errors Problem Solution S One short beep pause three short beeps pause three Have the computer serviced more short beeps and one short beep One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps Shut down the computer immediately and have the computer serviced Five short beeps The system board has a problem Have the computer serviced Memory module problems Print these instructions now and keep the instructions with your computer for reference later If your memory module is not operating properly check the following items 116 User Guide Check for error messages during startup Follow the appropriate corrective actions for power on self tes
12. and then select the Color Management tab 3 Click Color Management and then select the Advanced tab 4 Change the color settings as you desired and then click Close Considerations for connecting an external monitor e When installing an operating system you must install the display driver for your monitor that is provided with the computer and the monitor INF file that is provided with the external monitor e If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device e Ifthe external monitor you are using is outdated the resolution and the refresh rate might be limited Using the Mini DisplayPort connector Your computer has a Mini DisplayPort connector which is a digital display interface for connection to various external devices such as Cathode Ray Tube CRT monitors LCD monitors projectors or even high definition televisions This compact connector enables a plug and play setup and supports adapters that can plug into DVI video graphics array VGA or HDMI connectors The Mini DisplayPort connector of your computer supports audio as well as video streaming Settin
13. e You cannot use the display switching function when you are in Extend desktop mode Using audio features Your computer is equipped with the following items e Built in microphones e Built in speakers e Combo audio connector 3 5 mm 0 14 inch in diameter Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following e Compliant with Intel High Definition Audio 46 User Guide e Playback of Musical Instrument Digital Interface MIDI and Moving Picture Experts Group Audio Layer 3 MP3 files e Recording and playback of pulse code modulation PCM and Waveform Audio File Format WAV files e Recording from various sound sources such as a headset attached The following table shows the supported functions for the audio devices attached to the connectors on your computer or ThinkPad OneLink Dock Table 5 Audio feature list Connector Headset with a 3 5 mm Conventional Conventional 0 14 inch 4 pole plug headphones microphone Combo audio connector on Headphone and Headphone function Not supported the computer microphone functions supported supported Combo audio connector Headphone and Headphone function Not supported on the supported ThinkPad microphone functions supported OneLink Dock supported To configure the microphone for optimal sound recording use the Realtek HD Audio Manager program To start the program go to Control Panel and click Hardware and S
14. it indicates that you need to manually install the program To manually install the program double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated The following table lists the programs and the corresponding icon names on the navigation window of the Lenovo ThinkVantage Tools program Note Depending on the model some of the programs might not be available Table 1 Programs in the Lenovo ThinkVantage Tools program Client Security Solution Lenovo Solution Center Mobile Broadband Connect Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start gt Control Panel Then depending on the program you want to access click the corresponding section and then click the corresponding green text Note If you cannot find the program you need in Control Panel open the navigation window of the Lenovo ThinkVantage Tools program and double click the corresponding dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The following table lists the programs and the corresponding sections and green texts in Control Panel Notes e Depending on the model some of the programs might not be available Chapter 1 Product overview 15 e The Lenovo
15. uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets nance If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power l
16. 1 operating system go to http go microsoft com fwlink LinkID 263800 74 User Guide Chapter 6 Replacing devices This chapter contains the following items e Static electricity prevention on page 75 e Disabling the built in battery on page 75 e Installing or replacing the micro SIM card on page 76 e Replacing the base cover on page 77 e Replacing the solid state drive on page 78 e Replacing the wireless LAN card on page 80 e Installing or replacing the wireless WAN card on page 83 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or a CRU do not open the static protective package that contains the part until the instructions direct you to install the part When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion slot
17. 3 Left side view E Lenovo OneLink connector H Always on USB 3 0 connector EJ HDMI connector i Audio connector Power connector When the ac power adapter is connected to the ac power connector the ac power adapter provides power to the computer and charges the battery E Lenovo OneLink connector When a supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock option is connected to the Lenovo OneLink connector the option can not only extend the computer capabilities but also provide power to the computer and charge the battery To use the Lenovo OneLink connector you need to remove the connector cover from the Lenovo OneLink connector first Ensure that you keep the connector cover Reattach it to the Lenovo OneLink connector when you are not using the Lenovo OneLink connector E HDMI connector High Definition Multimedia Interface HDMI connector is a digital audio and video interface that can connect a compatible digital audio device or video monitor such as a DVD player or a high definition digital television HDTV E Mini DisplayPort connector Use the Mini DisplayPort connector to connect your computer to a compatible projector external monitor or high definition television For more information see Using the Mini DisplayPort connector on page 45 Chapter 1 Product overview 5 H Always on USB 3 0 connector The Always on USB 3 0 connector is used for connecting USB compatible devices such as a USB p
18. 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for the United States and Canada AS US amp Canada Only Appendix B WEEE and recycling statements 141 142 User Guide Appendix C Restriction of Hazardous Substances Directive RoHS European U
19. 8 1 operating system This section provides information about the recovery solutions for the Windows 8 1 operating system A Windows recovery image is preinstalled in the recovery partition on your computer The Windows recovery image enables you to refresh your computer or reset your computer to the factory default settings You can create recovery media as backups or replacement for the Windows recovery image With the recovery media you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 1 operating system It is recommended that you create recovery media as early as possible For more information see Creating and using recovery media on page 73 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Refresh your PC without affecting your files section click Get started 3 Follow the instructions on th
20. Access Tamper Detection e Enabled tamper is detected Supervisor Password is required to boot the system Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled Chapter 8 Advanced configuration 101 Table 8 Security menu items continued Anti Theft Intel AT Module Activation e Disabled e Enabled e Permanently Disabled Intel AT Suspend e Disabled e Enabled e Permanently Disabled Computrace e Disabled e Enabled n Platform Mode e Setup Mode Specify the system operating mode ieee ee Secure Boot Mode e Standard Mode Specify the Secure Boot mode ponte Suan Reset to Setup Mode Restore Factory Keys Startup menu Enable or disable the UEFI BIOS interface to activate the Intel AT module which is an optional anti theft service from Intel Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again This option is displayed only when the anti theft function is activated The Intel anti theft suspend screen will be displayed at next boot to enter the suspend mode Enable or disable the UEFI BIOS interface to activate the computrace module Computrace is an optional monitoring service from Absolute Software Note If you set the computrace module activation to Permanently Disabled you will be unable to enable this setting again Enable or disable the UEFI Secure Boot feature Select Enable to
21. The ThinkPad Logo screen is displayed e Diagnostics Text messages are displayed Note You also can enter Diagnostic mode by pressing Esc during the POST Chapter 8 Advanced configuration 103 Table 9 Startup menu items continued Option Keys display e Disabled If you select Disabled the To interrupt normal e Enabled startup press Enter message is not displayed during the POST Boot Device List F12 Option e Disabled If you select Enabled the F12 key is recognized e Enabled and the Boot Menu window is displayed Boot Order Lock e Disabled If you select Enabled the boot priority order is e Enabled locked for your future use Restart menu To exit the ThinkPad Setup program and restart the computer select Restart from the ThinkPad Setup menu The following submenu items are displayed e Exit Saving Changes Save the changes and restart the computer e Exit Discarding Changes Discard the changes and restart the computer e Load Setup Defaults Restore to the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 1 certification requirements When you change this setting some other settings are changed automatically such as CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention e Discard Changes Discard the changes e Save Changes Save the changes Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned
22. When you connect a headphone to your computer while playing sound a speaker does not produce sound Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device For more information see the help information system for Realtek HD Audio Fingerprint reader problems Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth For tips on how to maintain the fingerprint reader see Using the fingerprint reader on page 61 Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems Problem The battery cannot be fully charged in the standard charge time when the computer is powered off Solution The battery might be over discharged Do the following 1 Turn off the computer 2 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged batteries If the battery cannot be fully charged in 24 hours call Lenovo Customer Service Center to have it serviced Probl
23. built in battery on page 75 2 Close the computer display and turn the computer over 3 Remove the base cover See Replacing the base cover on page 77 4 If a tool is provided with the new card to help you disconnect cables use the tool to disconnect the cables from the old card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the old card Chapter 6 Replacing devices 81 6 Carefully remove the wireless LAN card out of the slot 7 Align the notched edge of the new wireless LAN card with the key in the slot Then carefully insert the card into the slot at an angle of about 20 degrees 8 Install the screw to secure the new wireless LAN card in place 82 User Guide 9 Connect the antenna cables to the new wireless LAN card Ensure that you attach the gray cable to the connector marked 2 on the card and the black cable to the connector marked 1 on the card 10 Reinstall the base cover 11 Turn the computer over again Connect the ac power adapter and all cables Installing or replacing the wireless WAN card Before you start print these instructions Note Depending on the model your computer might look slightly different from the illustrations in this topic Dancer During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall sic Electric current from power telephone and comm
24. confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Monitor tab Ensure that the correct device driver name is shown in the adapter information window Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Color Management tab Check whether the color quality is correctly set and ensure that the other information also is correct If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen e Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again e Problem Missing disc
25. device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder The folder contains several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e lf the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder e Inthe subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the instructions on the screen Attention If you need updated device drivers for your computer do not download them from the Windows Update Web sit
26. following 1 Click Sound Click the Recording tab in the Sound window on KR WwW DY Open Control Panel and click Hardware and Sound Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK Note For more information about controlling volume see the Windows online help e Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio programs are used 122 User Guide Solution It is normal for the sliders to change position when certain sound programs are used The programs are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the program has sliders available to control the sound from within the program Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem The sound cannot be turned off completely even if you set the Master volume control at minimum Solution You still can hear some sound even though you have set the Volume Mixer control at minimum To turn off the sound completely press the system status button Problem
27. for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2014 147 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect Chrome is a trademark of Google Inc Intel and Intel SoeedStep are trademarks of Intel Corporation in the U S and or other countries iPhone is a trademark of Apple Inc registered in the U S and other countries Microsoft Windows PowerPoint Internet Explorer and BitLocker are trademarks of the Microsoft group of companies Mini DisplayPort mDP and DisplayPort are trademarks of the Video Electronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product a
28. hard disk password in the Enter Current Password field and press Enter 2 Type the new master hard disk password in the Enter New Password field and press Enter then retype the new password you just entered in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter to continue The master hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice both the user and master hard disk passwords are removed e If you are in User hard disk mode follow the following steps to change the user hard disk password 1 Follow steps 1 through 7 in Setting a hard disk password on page 58 typing your password to start the ThinkPad Setup program 2 Type the current user hard disk password in the Enter Current Password field and press Enter 3 Type the new password in the Enter New Password field and press Enter then retype the new password in the Confirm New Password field and press Enter 4 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice the user hard disk password is removed Tips on using the hard disk passwords e You can set the minimum length of a hard disk password through the Security menu e If you set a hard disk password of over seven characters the solid
29. mode or in hibernation mode To replace the solid state drive do the following 1 Disable the built in battery See Disabling the built in battery on page 75 2 Close the computer display and turn the computer over 3 Remove the base cover See Replacing the base cover on page 77 4 Remove the screw that secures the solid state drive 5 Remove the solid state drive Chapter 6 Replacing devices 79 6 Install the new solid state drive 7 Install the screw to secure the new solid state drive 8 Reinstall the base cover 9 Turn over the computer and connect the ac power adapter and all cables Replacing the wireless LAN card Before you start print these instructions Note Depending on the model your computer might look slightly different from the illustrations in this topic A Dancer During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall En Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot 80 User Guide Attention Before you start installing the wireless LAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To replace the wireless LAN card do the following 1 Disable the built in battery See Disabling the
30. no warranties for failures or damage arising out of their use Miciiiccs Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty Chapter 2 Using your computer 37 A rancer If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children The battery pack is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the type recommended by Lenovo For more information on replacing the battery pack contact your Customer Support Center Dancer Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop
31. of 0 5 2 meters 19 69 78 74 inches between the camera and your hand e Your computer might look different from the following illustrations Table 6 Sample camera gestures Open your hand put it Next page Portable Document in front of the camera Next track Format PDF or and then swipe your hand electronic books leftward Next photo ebooks Next slide Media players Picture viewers PowerPoint Open your hand put it Previous page PDF or ebooks in front of the camera and then swipe your hand rightward Previous photo Picture viewers Previous track Media players Previous slide PowerPoint 48 User Guide Table 6 Sample camera gestures continued Open your hand put it Pause or play Media players in front of the camera and then tap against the computer display Raise your fist and Move your fist upward to Media players then move it upward or increase or downward to downward decrease the volume Open your hand and Enable hand tracking e PDF or ebooks then raise it in front ofthe When the hand tracking camera function is enabled you can control the pointer by PowerPoint available moving your hand only in full screen mode e Picture viewers For more information on how to use camera gestures do the following e Refer to the instructions on the Camera Gestures settings screen To access the Camera Gestures settings screen do the following Tap the settings icon Ei in the Home
32. of the ac power adapter is correct turn off the computer then disconnect the ac power adapter 3 Reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still is not displayed in the Windows notification area have the ac power adapter and your computer serviced Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at all check the following items 1 Verify the power button Refer to Status indicators on page 9 The power button is illuminated whenever the computer is on 2 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and ensure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet If your computer does not run on battery power check the following items 1 If the battery runs out of power attach ac power adapter to recharge the battery 2 If the battery is charged but the computer does not run call Lenovo Customer Service Center to have it serviced A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for four seconds or more
33. operating system do the following 1 Go the desktop and click the battery status icon in the Windows notification area 2 Click More power options gt Show additional plans gt High performance e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Chapter 10 Troubleshooting computer problems 115 Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Then turn on the computer and listen again Solution Make sure that The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Press the power button again for confirmation The brightness level of the screen is appropriately set If a power on password is set press any key to display the prompt for the power on password and then type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your solid state drive by using partition software information about that partition or the master boot record might have been destroyed Do the following to try to solve the problem 1 Turn off the computer and then turn it on again 2
34. overview Chapter 2 Using your computer Registering your computer Frequently asked questions Using the multi touch screen Using the Adaptive Keys Adaptive Keys overview Modes of the Adaptive Keys Functions of the Adaptive Keys Fn key combinations Brightness management Setting the Adaptive Keys Windows key i Using the ThinkPad pointing sence Power management 3 Checking the battery status Using the ac power adapter Charging the battery Maximizing the battery life Copyright Lenovo 2014 15 16 17 19 19 19 21 24 25 26 27 30 31 31 32 33 34 34 35 35 36 Managing the battery power Power saving modes Handling the battery Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Changing display settings Connecting a projector or an external monitor Fr i Setting up a presentation Using dual displays Using audio features Using the camera Using camera gestures Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort pas Accessibility information Traveling with your computer Travel tips Travel accessories Chapter 4 Security Using passwords Typing passwords Power on password Supervisor password Hard disk passwords Solid state drive security Setting the security chip Using the fingerprint reader Notice on deleting data from your slice state drive EN doe tis am Gee Usi
35. quality of the video output Chapter 2 Using your computer 47 To configure the camera settings do the following e For Windows 8 1 do one of the following Configure the camera settings directly from the program that is using the camera For more information see the help information system of the program Click Lenovo Settings from the Start screen Then click Camera Follow the instructions on the screen to configure the camera settings as desired e For Windows 7 Start the Communications Utility program and configure the camera settings as desired Using camera gestures Camera gestures provide a new way of interacting with your computer You can use camera gestures to perform some tasks using simple hand gestures instead of using the keyboard or mouse To turn on the camera gestures function tap the camera gestures icon gy in the Web conference mode For more information on how to display the Web conference mode see Adaptive Keys overview on page 25 When the camera gestures function is turned on the green camera gesture indicator turns on To turn off the function tap the icon again The following table lists some examples of camera gestures and the corresponding functions Notes e Some camera gestures are available only for certain applications e Ensure that your hand is within the camera view so that the camera can capture your hand gestures e When you are using the camera gestures maintain a distance
36. security mode is enabled e Reset Fingerprint Data Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you might not be able to register or authenticate it e Your finger is wrinkled e Your finger is rough dry or injured e Your finger is dry e Your finger is stained with dirt mud or oil e The surface of your finger is different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication e f your hands are dry apply lotion to them For more information on how to use the fingerprint read
37. sound and voice when used with a program capable of handling audio EJ Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option on the Microsoft Windows 7 operating system For the Windows 8 1 operating system move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Power gt Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and use the emergency reset hole to reset the computer See Bottom view on page 7 You also can program the power button so that by pressing the power button you can turn off the computer or put the computer into sleep or hibernation mode To achieve this you need to change your power plan settings To change the power plan settings do the following e For Windows 8 1 Go to the desktop screen Right click the battery status icon in the Windows notification area click Power Options gt Choose what the power button does and then set the power plan as you desired e For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 15 ES Fingerprint reader Fingerprint authentication t
38. start the ThinkPad Setup program 2 Select Security gt Password gt Power on Password by using the directional keys Copyright Lenovo 2014 55 3 Depending on your need do one of the following e To set a password do the following a Inthe Enter New Password field type a desired password and press Enter b Inthe Confirm New Password field retype the password and press Enter e To change a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b Inthe Enter New Password field type the new power on password and press Enter then retype the password in the Confirm New Password field and Enter e To remove a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 4 A Setup Notice window is displayed Press Enter to continue 5 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit the ThinkPad Setup program Note You might want to record your password and store it in a safe place Otherwise if you forget the password you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a sup
39. still can get access by using the master password When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password Before you start print these instructions To set a hard disk password do the following 1 Restart the computer When the logo screen is displayed press F1 to start the ThinkPad Setup program 2 Select Security gt Password gt Hard disk x Password by using the directional keys 3 A password window is displayed You are prompted to select User or User Master Select User if you want to set only one hard disk password Select User Master if you want to set a user hard disk password and a master hard disk password for example if you are an administrator or a supervisor e f you select User do the following a When a window for typing the new password opens type your new password in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press Enter e f you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the ma
40. the 802 11 standards can connect to this type of network Your computer comes with a built in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status This enables you to stay connected to your network while you are at the office in a meeting room or at home with no need for a wired connection To establish a wireless LAN connection do the following For Windows 8 1 1 Tap the wireless icon 53 in the Function mode to enable the wireless features For more information on how to display the Function mode see Adaptive Keys overview on page 25 2 Do one of the following Note Ensure that Airplane mode is set to off e Move your pointer to the top right or bottom right corner to display the charms click Settings then click the wireless network connection status icon A list of available wireless networks is displayed e Go to the desktop screen then click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed For Windows 7 1 Tap the wireless icon Pe in the Function mode to enable the wireless features For more information on how to display the Function mode see Adaptive Keys overview on page 25 2 Click the wireless network connection status icon in the Windows notification area A li
41. the enrollment completes For more information see Swiping your finger over the fingerprint reader on page 62 4 Click Finish Your fingerprint is enrolled successfully Note It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers Chapter 4 Security 61 Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader do the following 1 Place the top joint of your finger on the sensor 2 Apply light pressure and swipe your finger toward you across the reader in one smooth motion Do not lift your finger when you are swiping it 62 User Guide Indicator behavior of the fingerprint reader eS lt The fingerprint reader is ready for swiping The fingerprint cannot be authenticated Associating your fingerprints with your power on password and hard disk password To associate your fingerprints with your power on password and hard disk password do the following 1 Turn off and then turn on the computer 2 When prompted swipe your finger over the fingerprint reader 3 Enter your power on password hard disk password or both as required The connection is created When you start the computer again you can use your fingerprints to log on to the computer with no need to enter your Windows password power on password and hard disk password Attention If you always use your fingerprint to log on to the computer you might forget
42. the integrated camera and audio devices Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various program such as Fingerprint Manager Pro Lenovo Solution Center and so on Message Center Plus Windows 7 The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention Mobile Broadband Connect Windows 7 The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless WAN card Power Manager Windows 7 The Power Manager program provides convenient flexible and complete power management for the computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the solid state drive to the factory default settings Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution It includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Lenovo Companion Windows 8 1 Through the Lenovo Companion program you c
43. using the battery and obtain a replacement from the battery manufacturer Dancer Only recharge the battery pack strictly according to instructions included in the product documentation bancer Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards 7 N There is a danger of an explosion if the coin cell battery is incorrectly placed The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your computer has one or more network cards that enable you to connect your computer to the Internet or other network connections 38 User Guide Ethernet connections You can connect your computer to a local network or a broadband connection by using the built in Ethernet feature of the computer Mroancen To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet extension adapter The following figure shows how to connect your computer to a LAN using the Ethernet extension adapter that
44. 0 degrees e Opens the predefined cloud application as defined in the cloud settings when you tap the icon e Opens the Cloud Settings screen when you tap and hold the icon for about two seconds Note By default when you tap the icon for the first time the Cloud Settings screen is displayed You can select the cloud service on the Cloud Settings screen The next time you tap the icon the selected cloud application opens For more information see the on screen instructions on the Cloud Settings screen Enables or disables the voice recognition function when you tap the icon The voice recognition function enables you to control some applications or dictate texts using your voice When the voice recognition function is turned on the green voice recognition indicator G3 turns on To turn off the voice recognition function tap the icon again Note The voice recognition software is supported in certain system languages If your system language does not support the voice recognition function when you tap the icon you will see a message explaining that the software is not supported on your computer Opens the Voice Recognition screen when you tap and hold the icon for about two seconds For more information see the Voice Recognition screen To use voice commands refer to the Setup Guide poster that comes with your computer Enables or disables the camera gestures function when you tap the icon You can use camera gestures to perform so
45. 1 Connect the external monitor to your computer and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click anywhere on the desktop and then click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Select the external monitor and set Resolution 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information to make sure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps 7 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor 8 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 9 Click the Driver tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 44 User Guide 12 Clear the Show compatible hardware check box 13 Select the correct manufacturer and model for the external monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 14 After updating the driver click Close Changing the color settings To change the color settings do the following 1 Right click anywhere on the desktop and then click Screen resolution 2 Click Advanced Settings
46. B device or a network drive e Restore your solid state drive from a Rescue and Recovery backup If you have backed up your solid state drive using the Rescue and Recovery program you can restore the solid state drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your solid state drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your solid state drive to the factory default settings If you have multiple partitions on your solid state drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the solid state drive from a Rescue and Recovery backup or restore the solid state drive to the factory default settings all files on the primary solid state drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your solid state drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure that the comp
47. Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself Chapter 10 Troubleshooting computer problems 121 and adjust the settings there Usually the external monitor has buttons for access to the setup menu For more information see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure that the built in audio device is configured correctly 1 2 3 4 5 Open Control Panel Click Hardware and Sound Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Double click Sound video and game controllers Make sure that the Realtek HD Audio driv
48. M To check the BitLocker status go to Control Panel and click System and Security gt BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Encryption solid state drive Some models contain the Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature set a hard disk password for the internal storage device Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip Selection Select Discrete TPM or Intel PTT e Security Chip Activate inactivate or disable the security chip e Security Reporting Options Enable or disable each secu
49. QuickCast program and the Lenovo QuickControl program are not listed in Control Panel Use the Lenovo ThinkVantage Tools program to access them Table 2 Programs in Control Panel Fingerprint Manager Pro System and Security Lenovo Fingerprint Manager Pro Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Message Center Plus Messages from Lenovo Mobile Broadband Connect Network and Internet Lenovo 3G Mobile Broadband Password Manager System and Security Lenovo Password Vault rn Te Power Manager Hardware and Sound Lenovo Power Controls Recovery Media System and Security Lenovo Factory Recovery Disks Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore System Update System and Security Lenovo Update and Drivers Accessing Lenovo programs on the Windows 8 1 operating system If your computer is preinstalled with the Windows 8 1 operating system to access Lenovo programs press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the pointer to the top right or bottom right corner of the screen to display the charms Then click the Search charm to search for the desired program Your computer supports the following Lenovo programs e Fingerprint Manager Pro e Lenovo Companion e Lenovo QuickCast e Lenovo QuickControl e Lenov
50. The creation of the recovery media starts 8 When the creation of the recovery media finishes do one of the following e To keep the recovery partition on your computer click Finish e To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be stored in your computer anymore and you will need the recovery media to refresh or reset your computer Remove the USB drive The recovery media are created successfully Using recovery media If you cannot start your computer or if you cannot start the Windows recovery image on your computer use recovery media to recover your computer To use recovery media do the following Note Ensure that your computer is connected to ac power 1 a A WwW N Turn on or restart the computer Before the Windows operating system starts repeatedly press F12 The Boot Menu window opens Select the recovery drive as the boot device Select a preferred language and then select a preferred keyboard layout Click Troubleshoot to display the optional recovery solutions Select a corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory default settings For more information about the recovery solutions provided by the Windows 8
51. ThinkPad User Guide ThinkPad X1 Carbon Note Before using this information and the product it supports be sure to read and understand the following e Safety and Warranty Guide e Regulatory Notice e Important safety information on page vi e Appendix E Notices on page 147 The latest Safety and Warranty Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManual Second Edition January 2014 Copyright Lenovo 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information RER Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators f ar Front view Right side view Left side view Bottom view Rear view Status indicators A Locating important product formation Machine type and model information FCC ID and IC Certification information Certificate of Authenticity information Genuine Microsoft label Features Specifications Operating environment Lenovo programs Accessing Lenovo programs on Kine Windows 7 operating system Accessing Lenovo programs on athe Windows 8 1 operating system Lenovo program
52. This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information Plastic bag notice pancer Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Choking hazard notice eS CHOKING HAZARD Product contains small parts Keep away from children under three years Polyvinyl Chloride PVC cable and cord notice Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with a
53. UEFI Only 4 Press F10 A Setup Confirmation window is displayed Click Yes to save the configuration and exit the ThinkPad Setup program Insert the Windows 7 operating system installation DVD into the optical drive and restart the computer Restore the C SWTOOLS directory that you backed up before installing the Windows 7 operating system Install the device drivers See Installing device drivers on page 93 Install the Windows 7 fix modules You can find the Windows 7 fix modules in the C SWTOOLS OSFIXES directory For more information go to the Microsoft Knowledge Base home page at http support microsoft com 9 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support oo N OOA Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly Copyright Lenovo 2014 91 When you install the Windows 7 operating system you might need one of the following country or region codes Installing the Windows 8 1 operating system Before you start print these instructions Attention The process of installing a new operating system deletes all the data on your solid state drive including the data that were stored in a hidden folder To
54. Windows 8 1 operating system press the Windows key to switch between the current workspace and the Start screen You also can use the Windows key together with another key to achieve other functions For more information refer to the help information system of the Windows operating system 32 User Guide Using the ThinkPad pointing device The ThinkPad pointing device consists of a pointing stick F on the keyboard and the trackpad Ef The whole trackpad is an active area sensitive to finger movement The left click zones and right click zones H work as the left and right mouse buttons on a conventional mouse The scroll zone J enables you to scroll Web pages or documents in any direction Using the TrackPoint pointing stick To use the TrackPoint pointing stick apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard Then you can move the pointer But the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick Using the multi touch trackpad The ThinkPad trackpad of your computer supports multi touch with which you can zoom in zoom out or scroll on the screen while browsing the Internet or reading or editing a document For more information on how to use the trackpad see the help information system of the trackpad Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device to achieve t
55. abled unmanageable key combinations are pressed Intel AMT Intel AMT Control Disabled If you select Enabled Intel Active Enabled Management Technology AMT is configured and additional setup items are Permanently provided in Management Engine BIOS Disabled Extension MEBx Setup If you select Permanently Disabled you will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the black button or Enter key during the power on self test POST Chapter 8 Advanced configuration 97 Table 7 Config menu items continued CIRA Timeout 0 255 Set the timeout option for CIRA connection to be established Selectable second Note The default values are from 1 to 254 value is 60 seconds If you select 0 use 60 seconds as the default timeout value If you select 255 the waiting time for establishing a connection is unlimited Console Type PC ANSI Select the console type for AMT VT100 t Note This console type should match the PC ANSI Intel AMT remote console VT UTF8 Date and Time menu To change the date or time of your computer select the Date Time tab from the ThinkPad Setup menu Then do the following 1 Use the cursor keys to select System Dtae or System Time 2 Type a date or time Security menu To change the security
56. ages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you For more information about how to use the System Update program refer to the help information system of the program 108 User Guide Taking care of your computer Alt
57. also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Battery recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan BER Fa Na wa E 140 User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006
58. an get the information about the accessories for your computer view blogs and articles about your computer and check for other recommended programs Lenovo Settings Windows 8 1 The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles Chapter 1 Product overview 17 e Lenovo Support Windows 8 1 The Lenovo Support program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals get the warranty information of your computer and explore help and support information e Lenovo Tools Windows 8 1 The Lenovo Tools program helps you work more easily and securely by providing easy access to various program such as Fingerprint Manager Pro Lenovo Solution Center and so on e Fingerprint Manager Pro Windows 7 and Windows 8 1 If your computer comes with a fingerprint reader the Fingerprint Manager Pro program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access e Lenovo QuickCast Windows 7 and Windows 8 1 The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators URLs
59. ates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered 130 User Guide Replacement or use of parts not manufactured for or by L
60. avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2014 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power button is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information Note Read the important safety information first This information can help you safely use your notebook computer Follow and retain all infor
61. between two devices e Lenovo QuickControl Windows 7 and Windows 8 1 The Lenovo QuickControl program enables you to control your computer remotely through your smartphone such as controlling the pointer changing projection settings and managing foreground applications and windows e Lenovo Solution Center Windows 7 and Windows 8 1 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance e Password Manager Windows 7 and Windows 8 1 The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites e System Update Windows 7 and Windows 8 1 The System Update program enables you to keep the software on the computer up to date by downloading and installing software packages including ThinkVantage programs device drivers Unified Extensible Firmware Interface UEFI basic input output system BIOS updates and other third party programs 18 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components e Registering your computer on page 19 e Frequently asked questions on page 19 e Using the multi touch screen on page 21 e Using the Adaptive Keys on page 24 e Using the ThinkPad poi
62. ccessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions Copyright Lenovo 2014 xiii xiv User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications operating environment and preinstalled programs e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 10 e Features on page 12 e Specifications on page 13 e Operating environment on page 14 e Lenovo programs on page 14 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Note Your computer might look different from the illustrations in this topic Front view Figure 1 Front view E Microphones TrackPoint pointing stick El Fingerprint reader EJ Screen multi touch screen on some models EI NFC logo on some models EQ Ambient light sensor Copyright Lenovo 2014 1 El Camera Use the camera to take pictures or hold a video conference For more information see Using the camera on page 47 El Microphones The built in microphones capture
63. ce that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e When installing the solid state drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer before you replace the solid state drive e After you replace the primary solid state drive reattach the cover of the drive slot e Store yo
64. ck the Conditions tab 6 Under Power select the check box for Wake the computer to run this task To put the computer into hibernation mode change your power plan settings by doing the following For Windows 8 1 Go to the desktop screen Right click the battery status icon in the Windows notification area click Power Options gt Choose what the power button does and then follow the instructions on the screen For Windows 7 Start the Power Manager program and then click the Power Plan tab Then follow the instructions on the screen For instructions on how to start the Power Manager program see Lenovo programs on page 14 e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features tap the wireless icon A in the Function mode Note On the Windows 7 operating system when the wireless features are disabled the red wireless off indicator oy turns on Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides
65. comes with your computer Note To use the Ethernet extension adapter you need to remove the connector cover from the Ethernet extension adapter first Ensure that you keep the connector cover Reattach it to the Ethernet extension adapter when you are not using the Ethernet extension adapter The Ethernet extension adapter has two indicators that show the status of the network connection When the upper left indicator is solid green it indicates that the computer connects to a LAN and a session with the network is available When the upper right indicator blinks yellow it indicates that data is being transmitted Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only Attention e f you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane e If there are restrictions on the use of computer wireless features on an airplane you need to disable the wireless features of your computer before boarding Depending on the wireless devices installed on your computer you might be able to use the following wireless networks e Wireless LAN connection e Wireless WAN connection e Bluetooth connection Chapter 2 Using your computer 39 e NFC connection Using the wireless LAN connection A wireless LAN covers a relatively small geographic area such as an office building or a house Devices based on
66. cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective package and install the part without setting it down When this is not possible place the static protective package on a smooth level surface and place the part on the package e Do not place the part on the computer cover or other metal surface Disabling the built in battery You need to disable the built in battery in the following situations e Your computer will be turned off for an extended period of time e The micro SIM card needs to be replaced To disable the built in battery do the following 1 Disconnect the ac power adapter and all cables from the computer 2 Restart the computer When the ThinkPad logo is displayed press F1 to start the ThinkPad Setup program 3 Go to Config gt Power gt Disable Built in Battery 4 Press Enter A Setup Confirmation window is displayed Copyright Lenovo 2014 75 5 Click Yes in the Setup Confirmation window The built in battery is disabled and the computer turns off Wait for a few minutes to let the computer cool The built in battery will be enabled automatically when the computer is connected to an ac power adapter Installing or replacing the micro SIM card Before you start print these instructions Note Depending on the model your computer
67. ctions on the screen Copyright Lenovo 2014 67 Using recovery media On the Windows 7 operating system you can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the solid state drive will be deleted and replaced by the factory default settings To use recovery media on the Windows 7 operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled programs and device drivers on page 71 2 Some computers come with Microsoft Office preinstalled If you need to recover or reinstall your Microsoft Office programs you must use the Microsoft Office CD These discs are provided only
68. d Press Enter to continue 5 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit the ThinkPad Setup program Note You might want to record your password and store it in a safe place The next time you open the ThinkPad Setup program you will be prompted to type your supervisor password to proceed If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk passwords The following two types of hard disk passwords can help protect the information stored on the solid state drive e User hard disk password Chapter 4 Security 57 If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password to access files and applications on the solid state drive e Master hard disk password The master hard disk password also requires a user hard disk password The master hard disk password is usually set and used by a system administrator It enables the administrator to access any solid state drive in a system like a master key The administrator sets the master password then assigns a user password for each computer in the network The user can then change the user password as desired but the administrator
69. d by the screen reader programs This solution is aWeb based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local solid state drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are traveling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e f you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e f you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of co
70. d memory e UUID e MAC Address Internal LAN e Preinstalled operating system license e UEFI Secure Boot Config menu To change the configuration of your computer select the Config tab from the ThinkPad Setup menu The following table lists the Config menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 7 Config menu items Network Wake On LAN e Disabled Enable the computer to power on when the e AC only Ethernet controller receives a magic packet a special network message e AC and Battery If you select AC Only Wake on LAN function is enabled only when the ac power adapter is attached If you select AC and Battery Wake on LAN function is enabled with any power sources Notes e The magic packet type Wake on LAN requires ac power The Wake on LAN function does not work when a hard disk password is set Ethernet LAN Option e Disabled Load the Ethernet LAN Option ROM to ROM e Enabled enable startup from an integrated network device 94 User Guide Table 7 Config menu items continued UEFI IPv4 Network e Disabled UEFI IPv6 Network e Disabled Enable or disable Internet Protocol Version 4 IPv4 network stack for UEFI environment Enable or disable Internet Protocol Version 6 IPv6 network stack for UEFI environment UEFI PXE Boot Priority e IPv6 First Select network stack pr
71. dia devices including the computer display the external monitor audio devices and the optical drive Computer screen problems e Problem The screen is blank Solution Do the following Tap the display mode icon in the Function mode to bring up the image If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted tap the brightness up icon to make the screen brighter If your computer is in sleep mode press power button to resume from the sleep mode Chapter 10 Troubleshooting computer problems 119 If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 Click Display at the left Select Change display settings Check whether the screen resolution is correctly set Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information a A WwW N Right click anywhere on the desktop and click Personalize window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or
72. dows notification area The more bars encompassed the better the signal is For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge status m No signal ot Weak signal ll Medium signal Strong signal Access Connections icon status amp No location profile is active or none exists Current location profile is disconnected E Current location profile is connected Wireless status icon status Power to the WAN radio is off EL No association No signal Weak signal Medium signal Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Depending on the model your computer might support the Bluetooth feature To transfer data through the Bluetooth feature do the following 1 Ensure that the Bluetooth feature is enabled e f you are using the Windows 8 1 operating system the Bluetooth feature is enabled by default e If you are using the Windows 7 operating system to enable the Bluetooth feature tap the wireless icon in the Function mode to enabl
73. e Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing 52 User Guide Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program open Control Panel and click Ease of Access gt Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is rea
74. e Obtain them from Lenovo For more information see Making sure device drivers are current on page 108 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 70 Chapter 5 Recovery overview 71 e Use recovery media if all other methods of recovery have failed and you need to restore the solid state drive to the factory default settings See Performing backup and recovery operations on page 68 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Startup menu on page 102 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Using the ThinkPad Setup program on page 93 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for the Windows
75. e and then follow the instructions on the screen The following illustration shows the icons displayed in the Lay flat mode For more information see Functions of the Adaptive Keys on page 27 Functions of the Adaptive Keys This topic introduces the functions of the Adaptive Keys Note Some Adaptive Keys are available only in a specific mode Table 3 Functions of the Adaptive Keys Adaptive Keys Functions S O Fn key e Switches among the available Adaptive Keys modes when you tap the Fn key e Initiates the Quick access mode when you tap and hold the Fn key If you release the Fn key the Adaptive Keys return to the mode before your tap the Fn key Setting a Quick access mode enables you to quickly display your desired mode of the Adaptive Keys with no need to switch among the various modes By default the Quick access mode is set to display the Function mode however you can change the default setting of the Quick access mode To change the setting of the Quick access mode do the following Chapter 2 Using your computer 27 Table 3 Functions of the Adaptive Keys continued Adaptive Keys Functions S O 1 Tap the settings icon El in the Function mode The Adaptive Keyboard Settings window opens 2 Click Mode Settings gt Advanced Settings and then follow the instructions on the screen to set the Quick access mode as you desired Volume controls Decreases the speaker volume Ea Mutes th
76. e Device Manager window go to Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 113 and run a diagnostic test of the USB connector A dock problem Problem The computer does not start when you try to turn it on and does not respond when you try to resume operation 126 User Guide Solution Make sure that e The ThinkPad OneLink Dock is connected to power e The computer is correctly connected to the ThinkPad OneLink Dock Chapter 10 Troubleshooting computer problems 127 128 User Guide Chapter 11 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 129 e Getting help and service on page 129 e Purchasing additional services on page 131 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer Register your computer with Lenovo For more information see Registering your computer on page 19 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the in
77. e information see Functions of the Adaptive Keys on page 27 Web browser mode When you launch a Web browser that the Adaptive Keyboard recognizes for example the Internet Explorer Web browser the Chrome browser or the Firefox Web browser the Adaptive Keys automatically change to the Web browser mode providing functions specifically for using a Web browser To view the list of applications that change the Adaptive Keys to the Web browser mode do the following 1 Tap the settings icon EI in the Function mode The Adaptive Keyboard Settings window opens 2 Click Mode Settings gt Advanced Settings gt Auto Change Applications and then move the pointer over the auto change application associated with the Web browser mode The following illustration shows the icons displayed in the Web browser mode For more information see Functions of the Adaptive Keys on page 27 Web conference mode When you launch a Voice over Internet Protocol VoIP application that the Adaptive Keyboard recognizes the Adaptive Keys automatically change to the Web conference mode providing functions specifically for using a VoIP application To view the list of applications that change the Adaptive Keys to the Web conference mode do the following 1 Tap the settings icon EI in the Function mode Adaptive Keyboard Settings window opens 2 Click Mode Settings gt Advanced Settings gt Auto Change Applications and then move th
78. e or disable the wireless features and then follow the instructions on the screen For more information on how to display the Function mode see Adaptive Keys overview on page 25 42 User Guide 2 Locate the data you want to send and right click the data Note If you are using the Windows 8 1 operating system go to the desktop screen first locate the data you want to send and then right click the data 3 Select Send To gt Bluetooth Devices 4 Select a Bluetooth device and then follow the instructions on the screen Note If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded For more information refer to the Windows help information system and the Bluetooth help information system Using the NFC connection NFC is a high frequency and short range wireless communications technology Depending on the model your computer might come with an NFC card By using the NFC feature you can establish radio communications between your computer and another NFC enabled device over a distance no more than a few centimeters Before you use the NFC feature ensure that the NFC device option is set to Enabled in the ThinkPad Setup program See Security menu on page 98 By default the NFC feature is enabled If you have disabled the NFC feature do the following to enable
79. e pointer over the auto change application associated with the Web conference mode The following illustration shows the icons displayed in the Web conference mode For more information see Functions of the Adaptive Keys on page 27 26 User Guide Function mode When you turn on the computer the Function mode is displayed and active before the computer enters the Windows operating system F1 through F12 provide the same functions as the F1 through F12 keysona traditional keyboard If you are using an application that supports the F1 through F12 functions you can use the Fn key to cycle to the Function mode whenever you need it The following illustration shows the icons displayed in the Function mode For more information see Functions of the Adaptive Keys on page 27 Lay flat mode If Lay flat mode is enabled the Adaptive Keys automatically change to the Lay flat mode when you put your computer display to 180 degrees from the relative position of the keyboard as shown 180 ON The Lay flat mode provides a special set of Adaptive Keys that are designed to help you share information on the screen with a person sitting across from you or 90 degrees to your left or right By default the Lay flat mode is enabled To disable the Lay flat mode do the following 1 Tap the settings icon El in the Function mode Adaptive Keyboard Settings window opens 2 Click Mode Settings gt Advanced Settings gt LayFlat mod
80. e program that operates a particular hardware device of the computer If a device does not perform well or you install anew device you need to install or update the corresponding device driver For example if you use the Windows 7 operating system to use the USB 3 0 connector you need to download and install the USB 3 0 driver To download the latest device drivers do the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select your product name to view all the device drivers for your computer 3 Select the device drivers you that you need and follow the instructions on the screen Attention Do not download the device drivers from the Windows Update Web Always download the device drivers from http www lenovo com ThinkPadDrivers If you use the Windows 7 operating system you also can find the device drivers in the C SWTOOLS DRIVERS directory on your solid state drive For more information see Reinstalling preinstalled programs and device drivers on page 71 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the following 1 Restart the computer When the ThinkPad logo is displayed press F1 to start the ThinkPad Setup program Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the pass
81. e screen to refresh your computer Resetting your computer to the factory default settings If you want to recycle your computer or just start over you can reset your computer to the factory default settings Resetting the computer will reinstall the operating system reinstall all the programs that came with your computer and reset all the settings to the factory default settings Attention If you reset the computer to the factory default settings all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer to the factory default settings do the following 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Remove everything and reinstall Windows section click Get started Then click Next to confirm the operation 72 User Guide 3 Depending on your needs do one of the following e To perform a quick format click Just remove my files to start the process The process will take several minutes e To perform a complete format click Fully clean the drive to start the process The process will take several hours 4 Follow the instructions on the screen to reset your computer to the factory default settings Using the advanced startup options With the advanced startup options you can change the firmwa
82. e speakers When the speakers are muted the red speaker mute indicator El turns on e E32 Increases the speaker volume Brightness controls El Darkens the computer display Eq Turns the computer display to the lowest brightness not full black when you tap and hold the icon for about two seconds When the computer display is set to the lowest brightness the red low brightness indicator E3 turns on e Ez Brightens the computer display Microphone controls e 2 Decreases volume of microphone input Ei Mutes microphone input When the microphones are muted the red microphone mute indicator turns on Ez Increases volume of microphone input e Windows 8 1 Opens the Search charm e Windows 7 Opens Windows Search E 28 User Guide Table 3 Functions of the Adaptive Keys continued Adaptive Keys Changes the microphone noise cancellation sensitivity There are three kinds of noise cancellation sensitivity w 3 Only my voice e 2a Normal a e P Multiple voices Turns on or turns off the camera When the camera is turned off the red camera off indicator turns on e Changes camera modes when you tap the icon e Opens the Camera Settings screen when you tap and hold the icon for about two seconds For more information see the Camera Settings screen Enables or disables the wireless features To enable or disable the wireless features the following device drivers must be installed o
83. e sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem cannot connect to the network using the built in wireless network card Solution Make sure that e Your wireless LAN driver is the latest version e Your computer is within range of a wireless access point e The wireless radio is enabled Note If you are using the Windows 7 operating system click Show hidden icons on the taskbar The Access Connections icon is displayed For more information about the icon refer to the Access Connections help information system For the Windows 7 operating system check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information A wireless WAN problem Problem A message is displayed indicating that an unauthorized WAN card is installed Solution The WAN card is not supported on this computer Remove the WAN card Note Some models do not have a wireless WAN card Bluetooth problems Note Check your connection anytime and make sure that no other Bluetooth enabled device is searching for the device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exi
84. e switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch port also is configured for full duplex Setting wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed e Problem My computer is a Gigabit Ethernet model and use a speed of 1000 Mbps but the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake On LAN feature is not working Solution Ensure that Wake On LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings Chapter 10 Troubleshooting computer problems 117 e Problem My computer is a Gigabit Ethernet model but the computer cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Mak
85. echnology provides simple and secure user access by associating your fingerprint with passwords For more information see Using the fingerprint reader on page 61 EINFC logo on some models If there is a near field communication NFC logo on the ThinkPad trackpad it indicates that your computer supports the NFC feature For more information see Using the NFC connection on page 43 ThinkPad pointing device E TrackPoint pointing stick ThinkPad trackpad The keyboard contains the Lenovo unique ThinkPad pointing devices Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Using the ThinkPad pointing device on page 33 E Adaptive Keys Your computer has a row of Adaptive Keys to help you work easily and effectively The icons on the Adaptive Keys change dynamically depending on the application you are using For more information see Using the Adaptive Keys on page 24 Ei Screen multi touch screen on some models For more information see Using the multi touch screen on page 21 2 User Guide Ambient light sensor The ambient light sensor detects the surrounding light conditions Then the computer adjusts the screen brightness and keyboard backlight accordingly Right side view Hae 5 Figure 2 Right side view E Ethernet extension connector EI Security lock slot USB 3 0 connecto
86. ed that you create recovery media as early as possible Once you create recovery media keep them in a safe place and do not use them to store other data Creating recovery media To create recovery media you need a USB drive with at least 8 GB of storage The required USB capacity depends on the size of the recovery image Attention Creating recovery media will delete anything stored on the USB drive To avoid data loss make a backup copy of all the data that you want to keep To create recovery media do the following Note Ensure that your computer is connected to ac power 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search 2 Type recovery in the Search field Then click Create a recovery drive Chapter 5 Recovery overview 73 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 Ensure that you select the Copy the recovery partition from the PC to the recovery drive option Then click Next Important If you clear the Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can start the computer from the recovery media but you might be unable to recover your computer if the recovery partition on your computer is damaged Connect a proper USB drive then click Next 6 Click Create in the Recovery Drive window
87. em Your computer shuts down before the battery status icon shows empty or your computer operates after the battery status icon shows empty Solution Discharge and recharge the battery Problem The operating time for fully charged battery is short Solution Discharge and recharge the battery If your battery operating time is still short call Lenovo Customer Service Center to have it serviced Problem The computer does not operate with fully charged battery Solution The surge protector in the battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again Chapter 10 Troubleshooting computer problems 123 e Problem The battery cannot be charged Solution You cannot charge the battery when it is too hot Turn off the computer and allow it to cool to room temperature After it cools recharge the battery If it still cannot be charged call Lenovo Customer Service Center to have it serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed in the Windows notification area Also the ac power indicator does not light up Solution Do the following 1 Make sure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see the Setup Guide poster that comes with your computer 2 If the connection
88. en Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart 136 User Guide Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BS I OS SSSNIIAMAM 01 IIE IASB AIIAN FS IAM ASSE WS 83402 SH PE ASAA ASH A USLIC Japan VCCI Class B compliance statement CORB J7IABHHRHRECT CORE RERHCEATSC CeEBNELTUNRTM CORBMIUAPTLEVAY RABEL TE Aendt ZEHBEBIERLILENENET FRSA SCH TEL URMYRUELTREW VCCI B Japa
89. enovo or nonwarranted parts Identification of software problem sources Configuration of the UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety and Warranty Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety and Warranty Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo co
90. ents of your computer memory from unauthorized accesses by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is supported in the Ultimate and Enterprise editions of Chapter 4 Security 59 the Windows 7 operating system and Windows 8 1 operating system See Using Windows BitLocker Drive Encryption on page 60 e Before you dispose of sell or hand over your computer delete data stored on it For more information refer to Notice on deleting data from your solid state drive on page 64 The solid state drive built into your computer can be protected by the UEFI BIOS Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access use the drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of Windows 7 and Windows 8 1 operating systems It is supported in the Ultimate and Enterprise editions of the Windows 7 and Professional and Enterprise editions of the Windows 8 1 operating system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TP
91. er refer to the help system of the Fingerprint Manager Pro program Notice on deleting data from your solid state drive Some of the data stored on the solid state drive might be sensitive Handing your computer over to someone else without deleting the installed software such as operating systems and application software might even violate license agreements Be sure to delete data stored on the solid state drive before you dispose of sell or hand over your computer You can use the following methods to delete data from the solid state drive e Move the data to the Recycle Bin and then empty the Recycle Bin e Delete the data 64 User Guide e Format your solid state drive using the software for initializing it e Use the recovery program provided by Lenovo to bring the solid state drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows operating system The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on the solid state drives for unexpected purposes To prevent leakage of data it is important that you delete all the data from the solid state drive when yo
92. er is enabled and configured correctly e Problem Sound does not come from a headphone or a speaker or your computer cannot record sounds Solution To switch from one device to another for example from a speaker to a headphone or from an external microphone to a built in microphone do the following 1 Click the Realtek HD Manager icon Make sure that you are in MULTI STREAM mode in the Device advanced settings window a A O N Open Control Panel and click Hardware and Sound In the Volume Mixer window select the device you want for example speakers Play any sound via a music program for example Windows Media Player Make sure that sound comes from speakers now 6 Then if you would like to switch to a headphone close the music program 7 Go to the Volume Mixer window Then select another device which is now the headphone 8 Play any sound via the music program Make sure that sound comes from a headphone attached directly to the system For more information refer to the help information system of Realtek HD Manager Note In the Volume Mixer window of Realtek HD Manager a check mark by the entry for a device such as speakers for a playback device or a built in microphone for a recording device shows that the device has been selected e Problem Recordings made using the microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the
93. er the signal is For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge status i Power to the wireless radio is off or no signal _ Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point ttl _ Power to the wireless radio is on The signal strength of the wireless connection is marginal l u Power to the wireless radio is on The signal strength of the wireless connection is excellent Access Connections icon status amp No location profile is active or none exists amp Current location profile is disconnected amp Current location profile is connected Wireless status icon status Power to the wireless radio is off i Power to the wireless radio is on No association ui Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point Using the wirele
94. ervisor password no one can change the configuration of the computer without the password It provides the following security features e If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setup program without the password e The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password e If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Changing or deleting the power on password Changing or deleting the supervisor password Changing date and time Specifying the minimum length for power on password and hard disk password Changing the setting for the security chip Erasing the fingerprint data Enabling or disabling the following features Wake on LAN and Flash over LAN Lock UEFI BIOS Settings Password at unattended boot Boot Device List F12 Option Boot Order Lock Flash BIOS Updating by End Users Internal network device 56 User Guide Internal wireless device Internal Bluetooth device Internal Network Option ROM Internal wireless WAN device Security mode Fingerprint reader priority Notes e The system administrator can set the same superviso
95. es that are compatible with USB 2 0 H Ethernet connector Used to connect the dock to an Ethernet LAN The indicators on this connector have the same function as the ones on the computer EJ HDMI connector Used to connect a digital audio device or video monitor that is compatible with HDMI E Power connector Used to connect the ac power adapter H Lenovo OneLink connector Connect the Lenovo OneLink connector to the computer Chapter 7 Enhancing your computer 89 ThinkPad OneLink Pro Dock rear view USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 EI USB 3 0 connectors Used to connect devices that are compatible with USB 3 0 EJ Ethernet connector Used to connect the dock to an Ethernet LAN The indicators on this connector have the same function as the ones on the computer The Ethernet connector supports PXE boot on your computer For more information about PXE boot see Preboot eXecution Environment on page 105 El DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector H Power connector Used to connect the ac power adapter fi DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Lenovo OneLink connector Connect the Lenovo OneLink connector to the computer 90 User Guide Chapter 8 Advanced configuration This chapter provides the following informati
96. f the Adaptive Keys The icons of the Adaptive Keys change dynamically based on the application you are using The Adaptive Keys provide the following modes to function in different situations e Home mode e Web browser mode e Web conference mode e Function mode e Lay flat mode If you launch an application that the Adaptive Keyboard recognizes the Adaptive Keys change automatically to the appropriate modes for using that application You also can cycle through the available modes by tapping the Fn key The following illustration shows the location of the Fn key You can customize the order in which the modes are displayed and which modes are available when you cycle through the modes with the Fn key The Home mode and Function mode are always available Chapter 2 Using your computer 25 Depending on your needs you can customize the Adaptive Keys by removing Web browser mode and Web conference mode from the cycle list when you tap the Fn key The Lay flat mode is available only when you open your computer display to 180 degrees from the relative position of the keyboard For more information see Modes of the Adaptive Keys on page 26 Modes of the Adaptive Keys This topic provides information on the modes of the Adaptive Keys Home mode By default the Home mode is displayed and active when your computer enters the Windows operating system The following illustration shows the icons displayed in the Home mode For mor
97. ferent from the following illustrations 22 User Guide To display the charms that contain system commands such as Start Settings Search Share and Devices To cycle through and switch to open applications To view the recently used applications or select an active application from the list To view all applications on the Start screen To customize tiles on the Start screen or uninstall an application Swipe in from the right edge Swipe in from the left edge Swipe in and out on the left edge f o gt ye 8 Swipe up to the top edge m Tap the downward arrow located near the bottom left corner of the Start screen Swipe in from the top or bottom edge tap Customize and then tap the desired icon e Press and hold the desired icon Move the pointer to the bottom right or top right corner of your screen Move the pointer to the top left corner of your screen and then click Keep clicking to cycle through the open applications Move the pointer to the top left corner of the screen and then move the pointer downward along the left edge To make a selection click the desired application Click the downward arrow located near the bottom left corner of the Start screen Right click a blank area on the Start screen click Customize and then click the desired icon e Right click the desired icon Chapter 2 Using your computer 23 To view the application com
98. g up a presentation To display information and make presentations you can connect a data projector to your computer through the Mini DisplayPort connector on your computer by using a Lenovo Mini DisplayPort to VGA Adapter Cable The Lenovo Mini DisplayPort to VGA Adapter Cable is available as option at http www lenovo com essentials Note It may take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds tap the display mode icon in the Function mode to switch between different display output locations Your projector might have one or more audio input connectors To project sound you need to attach the combo audio connector on your computer to these connectors using an audio cable commercially available Using dual displays This section introduces the Duplicate and Extend desktop functions that enable you to display output on both the computer display and an external monitor Chapter 2 Using your computer 45 Using the Duplicate or Extend desktop function With the Duplicate desktop function you can display the same output on both the computer display and an external display You also can display different desktop images on each monitor with the Extend desktop function You can use the Duplicate or Extend desktop function without changing any settings If the function does not work refer to the following topic on how to enable the Duplicate or Extend desktop function
99. h your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and also can pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Notice for lithium coin cell battery y ree Danger of explosion if battery is incorrectly replaced Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations
100. hange plan settings that is next to your power plan e For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 15 For more information refer to the help information system of the program Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of battery power e Screen blank mode for Windows 7 only The computer display requires considerable battery power To turn off the power to the display and make the computer enter screen blank mode right click the battery gauge icon in the Windows notification area and select Power off display e Sleep mode In sleep mode your work is saved to memory and then the solid state drive and the computer display are turned off When your computer wakes up your work is restored within seconds Depending on the model your computer might support the 30 Day Standby function When this function is enabled the computer consumes even less power in sleep mode and takes only seconds to resume normal operation when you press the power button For more information about the 30 Day Standby function do the following For Windows 8 1 Open the Lenovo Settings program and click Power gt 30 Day Standby For Windows 7 Refer to the help info
101. he extended functions of the ThinkPad pointing device To customize the ThinkPad pointing device do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Mouse gt ThinkPad 3 Follow the instructions on the screen Chapter 2 Using your computer 33 Replacing the cap The cap ff on the top of the TrackPoint pointing stick is removable After you use the cap for a period of time you can replace the cap with a new one Note The TrackPoint cap used in your computer has grooves gy as shown in the following illustration Ensure that you replace the TrackPoint cap with a correct one that has such grooves Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by enabling you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking the battery status The battery status icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power determines how long you can use the battery of your computer between charges Because of different user habits and need
102. he power button for four seconds or more to turn off the computer e f the computer is turned off restart the computer by pressing the power button If the computer does not turn on continue with step 2 Copyright Lenovo 2014 113 e f you cannot turn off your computer by pressing and holding the power button remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the reset hole refer to Bottom view on page 7 After the computer is off reconnect the ac power adapter and restart the computer by pressing the power button If the computer does not turn on continue with step 3 2 While the computer is off remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole Reattach the ac power adapter and restart the computer If the computer does not turn back on continue with step 3 Note If the computer starts up and enters the Windows environment use the proper shutdown procedure to turn off the computer 3 Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most l
103. hnology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 3 or later e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suite or later Paragon Backup amp Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the solid state drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instru
104. hones on the computer will be enabled instead e The audio connector does not support a conventional microphone For more information see Using audio features on page 46 6 User Guide Bottom view Figure 4 Bottom view El Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling especially the cooling of the microprocessor Note To ensure proper airflow do not place any obstacles in front of the fan louvers H Speakers Your computer is equipped with a pair of stereo speakers EJ Emergency reset hole If the computer stops responding and you cannot turn it off by pressing the power button remove the ac power adapter and insert a straightened paper clip into the emergency reset hole to reset the computer Chapter 1 Product overview 7 Rear view Figure 5 Rear view Micro SIM card tray on some models If your computer supports the wireless wide area network WAN feature a micro Subscriber Identification Module SIM card might be required to establish wireless WAN connections Depending on the country or region of delivery amicro SIM card might be already installed in the micro SIM card tray Note Ensure that you use a micro SIM card Do no use a standard sized SIM card The standard sized SIM card is not compatible To install or replace the micro SIM card see Installing or replacing the micro SIM card on page 76 8 User Guide Status
105. hough your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following the important tips in this topic you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers more than 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to the computer Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an applian
106. ices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes the computer more manageable by enabling the computer to start from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be started from the PXE server Note The Remote Initial Program Load RIPL or RPL function cannot be used with your computer Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature When the Wake on LAN feature is enabled many operations such as data transfer software updates and Flash updates of the UEFI BIOS can be done remotely without remote attendance The updating process can perform after normal working hours and on weekends so that the users are not interrupted during work and the LAN traffic is kept to a minimum It saves time and increases productivity Note If the computer is turned on through Wake on LAN the computer starts follow the Network Boot sequence Asset ID EEPROM The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components It also includes a number of blank fields where you can record information about the end users in your network Setting management features To enable a ne
107. ight click your network adapter device and click Properties Click the Power Management tab Clear the Allow this device to wake the computer check box Click OK N 9 1 fF WO 146 User Guide Appendix E Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jur
108. indicators The status indicators show the current status of your computer Note Your computer might have slight variations from the following illustrations Caps Lock indicator e On Caps Lock mode is turned on You can type all alphabetic characters A Z in upper case without pressing the Shift key To turn off the Caps Lock mode press the left Shift key twice e Off Caps Lock mode is turned off To turn on Caps Lock mode press the left Shift key twice EI Camera status indicator e On The camera is turned on e Off The camera is turned off ERE System status indicators The indicator in the ThinkPad logo and the indicator in the center of the power button show the system status of the computer e Blink three times The computer is initially connected to power e On The computer is on in normal mode Chapter 1 Product overview 9 e Blink fast The computer is entering sleep or hibernation mode e Blink slowly The computer is in sleep mode e Off The computer is off or in hibernation mode Locating important product information This section provides information to help you locate the machine type and model label the FCC ID and IC Certification label the Windows Certificate of Authenticity label and the Genuine Microsoft label Machine type and model information The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps su
109. install the Windows 8 1 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 93 2 Select Startup gt Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 1 operating system installation program for example USB HDD 4 Press F10 A Setup Confirmation window is displayed Click Yes to save the configuration and exit the ThinkPad Setup program 5 Connect the drive that contains the Windows 8 1 operating system installation program to the computer and restart the computer 6 Install the Windows 8 1 fix modules Go to the Microsoft Knowledge Base home page at http support microsoft com Type the number of the fix module in the search field then click Search 7 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support 8 Install the device drivers See Installing device drivers on page 93 Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 8 1 operating system you might need one of the following country or region codes 92 User Guide an IE Installing device drivers Device driver is th
110. ions of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization Such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Locations of the UltraConnect wireless antennas ThinkPad models feature a diversified antenna system built into the display for optimal reception which enables wireless communication wherever you are re amp ES Fa Wireless LAN antenna auxiliary H Wireless WAN antenna auxiliary EJ Wireless WAN antenna main 134 User Guide E Wireless LAN antenna main Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice sh
111. iority for UEFI PXE e IPv4 First boot USB UEFI BIOS e Disabled Support e Enabled Always On USB e Disabled e Enabled Charge in Battery Disabled Mode Enabled USB 3 0 Mode Disabled Enabled Auto Keyboard Mouse TrackPoint Disabled Enabled Trackpad Disabled Enabled Enable or disable boot support for USB storage devices If you select Enabled the external USB devices can be charged through USB connectors even when the computer is in low power mode sleep hibernate or power off If you select Enabled external USB devices can be charged through USB connectors even when the system is in hibernation mode or is power off and in battery operation Set the USB 3 0 controller mode for the ports shared between USB 2 0 and USB 3 0 controllers If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables USB 3 0 mode and allows USB 3 0 to be supported in the operating system If you select Disabled it disables and hides the USB 3 0 controller and USB 3 0 connectors will work as USB 2 0 connectors Enable or disable the built in TrackPoint pointing device Note If you want to use an external mouse select Disabled Enable or disable the built in trackpad Note If you want to use an external mouse select Disabled Chapter 8 Advanced configuration 95 Table 7 Config menu items continued Display Boot Display Device Intel S
112. ipped with the computer If the computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com UserManual Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad X1 Carbon computer machine types 20A7 and 20A8 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the
113. iquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately If the computer does not turn off reset the system by inserting one end of a needle or a straightened paper clip into the emergency reset hole To locate the reset hole refer to Bottom view on page 7 The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages 1 Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check security settings P
114. isdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials
115. lowing topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area See Accessibility information on page 32 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding light sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort The following example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Copyright Lenovo 2014 51 Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Head posi
116. ls on page 65 e Protecting data against viruses on page 65 Using passwords You can help prevent your computer from unauthorized use by using passwords Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password If you have set a power on password a supervisor password or a hard disk password it unlocks automatically when the computer resumes from sleep mode Note If a Windows password has been set you will be prompted to enter it Typing passwords A L When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to D DI type the master hard disk password Note To return to the icon ai press F1 again Power on password You can set a power on password to help protect your computer against access by unauthorized users If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting changing or removing a power on password Before you start print these instructions To set change or remove a power on password do the following 1 Restart the computer When the logo screen is displayed press F1 to
117. lt in battery or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power for use with the computer e The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord might severely damage your computer Connecting the ac power adapter To connect the ac power adapter do the following Note Ensure that you perform the actions in the order in which they are listed 1 Plug the ac power adapter into an electrical outlet 2 Connect the power cord to the transformer pack 3 Connect the ac power adapter to the ac power connector of the computer Tips for using the ac power adapter e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery make sure that its temperature is at least 10 C 50 F e You can charge the battery when the ac power adapter is connected to the computer You need to charge the battery in any of the following situations When the battery icon in the Windows notification area shows a low percentage of battery power remaining When the battery has not been used for a long time Charging the battery When
118. m power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed Dancer Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlets 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlets 4 Remove all cables from devices 5 Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or recep
119. m support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com essentials Chapter 11 Getting support 131 132 User Guide Appendix A Regulatory Information Wireless related information Wireless interoperability The M 2 wireless LAN card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Your Bluetooth card is compliant with Bluetooth Specification 4 0 as defined by the Bluetooth Special Interest Group SIG It supports the following profiles Advanced Audio Distribution Pr
120. m the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Copyright Lenovo 2014 xi Electrical current safety information Moancer Electric current fro
121. mands on Swipe in from the top or bottom edge Right click an open application an open application such as Copy Save and Delete depending on the application To close the current application Swipe in from the top edge to the Move the pointer to the top edge of bottom the screen click and hold the left button on your mouse then move the pointer to the bottom of the screen Release the left button when you reach the bottom of the screen Tips on using the multi touch screen e The multi touch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on the screen which might damage the touch panel or cause it to malfunction e Do not use fingernails gloved fingers or inanimate objects except the approved digitizer pen for input on the screen e Regularly calibrate the accuracy of the finger input to avoid a discrepancy Tips on cleaning the multi touch screen e Turn off the computer before cleaning the multi touch screen e Use a dry soft and lint free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi touch screen Do not apply solvents to the cloth e Gently wipe the screen using a top down motion Do not apply any pressure on the screen Using the Adaptive Keys Your computer has a row of Adaptive Keys to help you work easily and effectively 24 User Guide Adaptive Keys overview The following illustration shows the location o
122. mation included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety and Warranty Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that requi
123. me tasks using simple hand gestures instead of using the keyboard or mouse When the camera gestures function is turned on the green camera gestures indicator A turns on To turn off the function tap the icon again Opens the Camera Gestures settings screen when you tap and hold the icon for about two seconds Note By default when you tap the icon for the first time Camera Gestures settings screen is displayed You can customize the Camera Gestures settings The next time you tap the icon the camera gestures function is enabled For more information see Using camera gestures on page 48 Fn key combinations This topic introduces some Fn key combinations for some conventional keys not found on the keyboard of your computer To use the Fn key combinations tap and hold the Fn key When the Quick access mode is active press the desired key Note Ensure that the Quick access mode is set to display the Function mode For more information refer to the functions of the Fn key in Functions of the Adaptive Keys on page 27 Your computer supports the following Fn key combinations as listed in the table 30 User Guide Table 4 Fn key combinations Fn key combination Brightness management To conserve power the Adaptive Keys become dim gradually when a presence or an activity is not detected for a period of time However when a presence or an activity is detected the Adaptive Keys become bright immediately
124. might look slightly different from the illustrations in this topic Micro SIM card is a small plastic card with integrated circuit IC chip mounted on one side of the card If your computer supports wireless WAN connections your computer might require a micro SIM card to establish wireless WAN connections Depending on the country or region of delivery you might need to purchase a micro SIM card or a micro SIM card is part of the shipping contents that come with your computer To install or replace the micro SIM card do the following 1 Disable the built in battery See Disabling the built in battery on page 75 2 Locate the micro SIM card tray at the rear side of the computer 3 Insert a straightened paper clip into the hole in the micro SIM card tray The micro SIM card tray ejects Then slide the micro SIM card tray out of the computer J a N 4 If you are installing a micro SIM card go to step 5 If you are replacing a micro SIM card gently take the old micro SIM card out of the tray first 1 76 User Guide 5 Install anew micro SIM card into the tray Note Ensure that you use a micro SIM card Do no use a standard sized SIM card The standard sized SIM card is not compatible 6 Insert the tray into the computer 7 Reconnect the ac power adapter and all cables Replacing the base cover Before you start print these instructions Note Depending on the model your computer might look slightl
125. mode and then click Camera Gestures The Camera Gestures settings screen opens Tap and hold the camera gestures icon Ei in the Web conference mode for about two seconds The Camera Gestures settings screen opens e Refer to the Setup Guide poster that comes with your computer Configuring camera gestures settings You can configure the following camera gestures settings to meet your needs e Turn on or turn off the on screen visual feedback when a gesture is detected e Turn on or turn off the sound feedback when a gesture is detected e Automatically turn off the camera if no gesture is detected To configure the camera gestures settings right click the camera gestures icon in the Windows notification area and then follow the instructions on the screen to configure the settings as you desired Chapter 2 Using your computer 49 50 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and traveling with your computer e Accessibility and comfort on page 51 e Traveling with your computer on page 53 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The fol
126. mputers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back e When taking off remember to turn off your computer or put it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e Mini DisplayPort to HDMI adapter Chapter 3 You and your computer 53 e Mini DisplayPort to VGA Adapter Cable e External mouse if you are accustomed to using one e Ethernet extension adapter e Ethernet cable e A quality carrying case that provides adequate cushion and protection e External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are traveling To purchase travel accessories go to http www lenovo com accessories 54 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Using passwords on page 55 e Solid state drive security on page 59 e Setting the security chip on page 60 e Using the fingerprint reader on page 61 e Notice on deleting data from your solid state drive on page 64 e Using firewal
127. n compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AAO ERERA 20A AT OMIT SRE MA Hl ae Se JIS C 61000 3 2 Am Lenovo product service information for Taiwan BE Lenovo mR AAMT fay Da Fe RAB AR 12 A BR ZS BB SA HEBER ERRORCHTHNEZ ARIS BiG 0800 000 702 Eurasian compliance mark EAL Appendix A Regulatory Information 137 138 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products
128. n menu Config menu Date and Time menu Security menu Startup menu Restart menu Updating the UEFI BIOS Using system management Setting management features Chapter 9 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer Cleaning the cover of your computer Chapter 10 Troubleshooting computer problems Diagnosing problems Troubleshooting aes Computer stops responding ii User Guide 71 72 72 72 73 73 73 75 75 75 76 77 78 80 83 87 87 87 91 91 91 92 93 93 94 94 98 98 102 104 104 104 105 107 107 108 109 110 113 113 113 113 Spills onthe keyboard 114 Error messages 114 Errors without messages 115 Beeperrors Sys tee ot Ste batts 3a TG Memory module pienie Be Ei TO Networking problems 117 Problems with the and th pointing devices 119 Problems with the display aa mullimedis devices ee en a Gers TO Fingerprint reader Koblenz ein 123 Battery and power problems 123 A solid state drive problem 126 A software problem fap urare 20 Problems with ports and connectors 126 Chapter 11 Getting ZUPPA 129 Before you contact Lenovo en eS Getting help and service 129 Using diagnostic programs 130 Lenovo Support Website 130 CallingLenovo
129. n your computer beforehand e Power Management Driver e On Screen Display Utility e Wireless device drivers To download the latest device drivers see Installing device drivers on page 93 Note On the Windows 7 operating system when the wireless features are disabled the red wireless off indicator op turns on To enable the wireless features tap the icon again For more information see Wireless connections on page 39 Switches the display output location between the computer display and an external monitor by tapping the icon and selecting one of the following options e Computer display only e Computer display and external monitor same image e Computer display and external monitor extended desktop function e External monitor only For more information see Presentations and multimedia on page 43 Controls the keyboard backlight Tap the icon to cycle through the following keyboard backlight modes e Normal Turn on the keyboard backlight in low brightness level e Bright Turn on the keyboard backlight in high brightness level e Off Turn off the keyboard backlight Opens the Adaptive Keyboard Settings window For more information see Setting the Adaptive Keys on page 31 Chapter 2 Using your computer 29 Table 3 Functions of the Adaptive Keys continued Adaptive Keys Functions WWW Rotates the screen clockwise Each time you tap the icon the computer screen rotates 9
130. nal If you select Inactive the Security Chip option is visible but the security chip Disabled is not functional If you select Disabled the Security Chip option is hidden and the security chip is not functional Inactive Security Reporting This option is available when Security Chip Options is active It is used to enable or disable the following Security Reporting Options BIOS ROM String Reporting Windows 7 or UEFI ROM String Reporting Windows 8 1 BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear Security Chip Clear the encryption key Note This item is displayed only if you have selected Active for the Security Chip option Intel TXT Feature Disabled Enable or disable the Intel Trusted Execution Enabled Technology Note This item is displayed only if you have selected Active for the Security Chip option Physical Presence Disabled Enable or disable the confirmation message for Provisioning Enabled when you change the settings of the security chip Physical Presence e Disabled Enable or disable the confirmation message for Clear e Enabled when you clear the security chip 100 User Guide Table 8 Security menu items continued Memory Protection Execution e Disabled Some computer viruses and worms cause Prevention e Enabled memory buffers to overflow By selecting Enabled you can protect your computer against attacks by
131. nd service names may be trademarks or service marks of others 148 User Guide ThinkPad
132. ng firewalls Sati Nt Protecting data against viruses Chapter 5 Recovery overview Recovery overview for the Windows 7 operating system Sah see Creating and using recovery medias Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium Reinstalling PORS TAER programs and device drivers PA Y SAE er sik te 36 36 37 38 39 39 43 43 44 45 45 46 47 48 51 51 51 52 52 53 53 53 55 55 55 55 56 57 59 60 61 64 65 65 67 67 67 68 69 70 71 Solving recovery problems Recovery overview for the Windows 8 1 ing system ae a Me Refreshing your Soe puter Resetting your nee to the on derauit settings i Using the advanced slano options Recovering your A A if Windows 8 1 fails to start Pad Creating and using recovery media Chapter 6 Replacing devices Static electricity prevention Disabling the built in battery 4 Installing or replacing the micro SIM card Replacing the base cover Replacing the solid state drive Replacing the wireless LAN card Installing or replacing the wireless WAN card Chapter 7 a your computer Finding ThinkPad options ThinkPad docks Chapter 8 Advanced configuration Installing a new operating system ee Installing the Windows 7 operating system Installing the Windows 8 1 operating system Installing device drivers A Using the ThinkPad Setup program Mai
133. ng system For more information about the Certificate of Authenticity label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Certificate of Authenticity label on the computer cover Chapter 1 Product overview 11 Genuine Microsoft label The Genuine Microsoft label is provided on models that are licensed to use a Windows 8 1 operating system The version of the Windows 8 1 operating system is printed on the label If your computer model is licensed to use the Windows 8 1 Pro operating system that license also permits you to use the Windows 7 Professional operating system in place of the Windows 8 1 Pro operating system if you prefer Lenovo computers that are licensed for use with a Windows 8 1 operating system are shipped with the Windows 8 1 license key digitally encoded into the computer hardware Depending on the computer model the Genuine Microsoft label can be on the computer cover under the battery or on the power adapter For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Genuine Microsoft label on the computer base cover Features This topic provides information about the computer features Microprocessor e To view the microprocessor information of your computer do the following For Windows 8 1 Go to the desktop screen move the pointe
134. nion RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf China RoHS FRHYSESEHEHRNTANEMREE HER ED RB TC HEEK 4Pb RUD CdA AME BREE zn rm Cr VD PBB PBDE MAGKA X O O O O O fared EAE X O O O O O JK X O O O O O J X O O O O O EKI PAE X O 0 0 O 0 uya X O O O O O Fe X O O O O O EUR X O O O O O HLH DAE X O O O O O O RAR ET ELE RE TA IS OB ES EI LES J T 11363 2006 PERE AY Be et BER WE XK RNA TEA ERD AEA EY SE BY OPS SEA HS J T 11363 2006 BERNE AY Be te BEE BPA XW TAT EE PETER BEROHS YER EPE FBR A ZA ee CL FRE Mill PAR AE FEA AE Rea RRRS RR WRASSE AD EMA GME WAKEN HE FEP HEA HA E SE AES A fi A i as PKI A 4 OF FBP RAE LE TE FS EIR AS FP m OA A SO India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 Turkish RoHS The Lenov
135. nment on page 14 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet e Problem The computer display remains blank after you tap Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank tap the display mode icon in the Function mode to bring up the computer display e Problem The computer does not return from sleep mode or the system status indicator illuminated ThinkPad logo blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status indicator illuminated ThinkPad logo If the system status indicator illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then tap Fn If the system status indicat
136. not accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werd
137. nting device on page 33 e Power management on page 34 e Connecting to the network on page 38 e Using the NFC connection on page 43 e Presentations and multimedia on page 43 e Using audio features on page 46 e Using the camera on page 47 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users When you register your computer with Lenovo you also will receive the following benefits e Quicker service when you call Lenovo for help e Automatic notification of free software and special promotional offers To register your computer with Lenovo do one of the following e Go to http www lenovo com register and follow the instructions on the screen to register your computer e Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 8 1 Open the Lenovo Support program click Registration and then follow the instructions on the screen to register your computer For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer Frequently asked questions This topic provides a few tips
138. o Settings e Lenovo Solution Center e Lenovo Support e Lenovo Tools e Password Manager e System Update Note The Password Manager program is not preinstalled on Windows 8 1 computers You can download the Password Manager program from the Lenovo Support Web site http www lenovo com support 16 User Guide Lenovo program overview This topic provides information about some Lenovo programs Note Depending on the model some of the programs might not be available Access Connections Windows 7 The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as ahome or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time Client Security Solution Windows 7 The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forgotten password monitor security settings on your computer and suggest how to enhance the computer security Communications Utility Windows 7 The Communications Utility program enables you to configure settings for
139. o product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Copyright Lenovo 2014 143 T rkiye EEE Y netmeligine Uygunluk Beyan Bu Lenovo r n T C Gevre ve Orman Bakanl g n n Elektrik ve Elektronik Esyalarda Baz Zararl Maddelerin Kullan m n n S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Ukraine RoHS Llum nigTBepaxKyeMmo LO npogykyuia JleHOBO BIignoBigae BAMOraM HOPMaTUBHUX aKT B YKpa Hn AK OOMEXKylOTb BM CT Hebeanie4Hnx pe4oBnH 144 User Guide Appendix D ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine type if the ENERGY STAR mark is affixed has been designed and tested to conform to the ENERGY STAR program requirements for computers 20A7 and 20A8 By using ENERGY STAR qualified products and taking advantage of the power management features of the computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial sa
140. oads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement bancer Never remove the cover on a power supply or any part that has the following label attached Copyright Lenovo 2014 ix Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice Mroancer Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use wit
141. ocks Notes e Depending on the model your dock might look slightly different from the illustrations in this topic e If you attach your computer to the dock and want to use an Ethernet connector a DisplayPort connector or an HDMI connector use the Ethernet connector the DisplayPort connector or the HDMI connector on the dock not the one on the computer Copyright Lenovo 2014 87 ThinkPad OneLink Dock and ThinkPad OneLink Pro Dock front view Security lock slot To protect your dock from theft you can purchase a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your dock to a desk table or other non permanent fixture EI USB 3 0 connector Used to connect devices that are compatible with USB 3 0 EJ Always on USB connector By default the Always on USB connector enables you to charge some mobile digital devices and smartphones no matter when your computer is in sleep mode hibernation mode or is off For more information refer to the documentation that comes with the dock Combo audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug H Power indicator The power indicator on the illuminated ThinkPad logo is on when the dock is connected to power i Power button Press the power button to turn on or turn off the dock 88 User Guide ThinkPad OneLink Dock rear view Ag USB 2 0 connector Used to connect devic
142. ofile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile GAVDP Hardcopy Cable Replacement Profile HCRP Headset Profile HSP Hands Free Profile HFP Human Interface Device Profile HID Message Access Profile MAP Object Exchange Protocol OBEX Object Push Profile OPP Personal Area Networking Profile PAN Phone Book Access Profile PBAP Service Discovery Protocol SDP Synchronization Profile SYNC Video Distribution Profile VDP Generic Attribute Profile GATT Proximity Profile Find Me Profile Immediate Alert Profile Copyright Lenovo 2014 133 e Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberat
143. oing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way viii User Guide To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Extension cords and related devices Ensure that extension cords surge protectors
144. olid state drive be sure to read the topic Notice on deleting data from your solid state drive on page 64 How do get connected in different locations e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features provided by the Access Connections program on the Windows 7 operating system or Location Awareness in the Lenovo Settings program on the Windows 8 1 operating system e To learn more about using the wireless features of your computer refer to Wireless connections on page 39 e To travel more confidently be sure to check the tips in Traveling with your computer on page 53 e Tap the wireless icon A in the Function mode to enable or disable the wireless features For more information on how to display the Function mode see Adaptive Keys overview on page 25 How do I give presentations or attach an external monitor e Ensure that you follow the procedure in the topic Using an external monitor on page 44 e With the Extend desktop function you can display output on both the computer display and the external monitor See Using dual displays on page 45 I have been using the computer for some time already and it is getting slower What should I do e Follow the General tips for preventing problems on page 107 e Diagnose problems yourself by using the preinstalled diagnostic software See Diagnosing problems
145. olored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image tap the display mode icon EA in the Function mode and then select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to make sure that it works 2 Reconnect the external monitor to your computer 120 User Guide 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the monitor type and other information is correct If necessary update
146. omer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades
147. omputer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 113 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and upd
148. on The UEFI BIOS initializes the hardware components and loads the operating system and other programs You can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash update program running in the Windows environment When you install a new program a device driver or hardware you might be informed to update the UEFI BIOS For instructions on how to update the UEFI BIOS go to http www lenovo com ThinkPadDrivers Using system management This topic is primarily intended for network administrators Your computer is designed for manageability so that you can redirect more resources to better meet your business objectives This manageability Known as Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting a solid state drive and installing a program Once the computer is configured and operational you can manage it by using the software and the manageability features that are already integrated into the client computer and the network 104 User Guide Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS SMBIOS Reference Specification version 2 7 1 SMBIOS provides information about the hardware components of your computer It is the responsibility of the UEFI BIOS to provide information about itself and the dev
149. on page 113 e A recovery tool is provided on your computer solid state drive For more information see Chapter 5 Recovery overview on page 67 Can change the Windows 8 1 startup behavior to open either the desktop or the Start screen e On the Windows 8 1 operating system you can set the computer to open either the desktop or the Start screen by default To set the default startup screen do the following 1 On the desktop move your pointer to the taskbar at the bottom of the screen and right click on the taskbar 2 Click Properties The Taskbar and Navigation properties window is displayed 20 User Guide 3 On the Navigation tab locate the Start screen section and then do one of the following To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start so a check is visible To set the Start screen as your default startup screen remove the check from the When I sign in or close all apps on a screen go to the desktop instead of Start checkbox 4 Click OK to save the new setting This feature is not available on the Windows 8 operating system Print the following sections and keep them with your computer in case you are unable to access this online help when necessary e Installing a new operating system on page 91 e Computer stops responding on page 113 e Power problems on page 124 Using the multi touch screen
150. on the card and the blue cable to the auxiliary connector on the card 8 Reinstall the base cover 9 Turn the computer over again Connect the ac power adapter and all cables Chapter 6 Replacing devices 85 86 User Guide Chapter 7 Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities It includes the following topics e Finding ThinkPad options on page 87 e ThinkPad docks on page 87 Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include storage devices network cards docks batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com essentials ThinkPad docks Your computer supports the following two types of docks e ThinkPad OneLink Dock e ThinkPad OneLink Pro Dock You can attach your computer to a series of ThinkPad OneLink Dock and ThinkPad OneLink Pro Dock to expand working capability This topic introduces the locations of controls and connectors on ThinkPad OneLink Dock and ThinkPad OneLink Pro Dock For detailed information about using the docks refer to the documentation that comes with the d
151. on to help you configure the computer e Installing a new operating system on page 91 e Installing device drivers on page 93 e Using the ThinkPad Setup program on page 93 e Using system management on page 104 Installing a new operating system In some situations you might need to install a new operating system This topic provides instructions on how to install a new operating system Installing the Windows 7 operating system Before you start print these instructions Attention The process of installing a new operating system deletes all the data on your solid state drive including the data that were stored in a hidden folder To install the Windows 7 operating system do the following 1 Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device e The supplement files for the Windows 7 operating system are in the C SWTOOLS OSFIXES directory e The device drivers are in the C SWTOOLS DRIVERS directory e The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 93 3 Select Startup gt UEFI Legacy Boot Then do one of the following e To install the Windows 7 32 bit operating system select Legacy Only or Both e To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e To install the Windows 7 64 bit operating system in UEFI mode select
152. or illuminated ThinkPad logo is off your computer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for four seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 7 e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode Chapter 10 Troubleshooting computer problems 125 If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes small amount of power This is not a defect For more information see Power saving modes on page 36 A solid state drive
153. ord if you have selected High enter a supervisor password Password e Disabled Enable or disable password authentication Authentication e Enabled This item is available when high security mode is selected Reset Fingerprint This option is used to erase all fingerprint Data data stored in the fingerprint reader and reset settings to the factory state As a result any power on security features previously enabled will not be able to work until they are re enabled in the fingerprint software Chapter 8 Advanced configuration 99 Table 8 Security menu items continued Menuitem Submenutem vaus Toomments UEFI BIOS Update Flash BIOS Update e Disabled If you select Enabled all users can update the Option by End Users e Enabled UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack Disabled If If you select Disabled you can flash the older Prevention OS Optimized version UEFI BIOS Defaults is set as disabled Enabled If OS Optimized Defaults is as enabled Security Chip Security Chip Discrete TPM If you select Discrete TPM you can use a Selection Intel PPT discrete TPM chip with TPM 1 2 mode If you select Intel PTT you can use Intel Platform Trusted technology PTT with TPM 2 0 mode Note Intel PTT can be used with Windows 8 1 or later operating system Security Chip Active If you select Active the security chip is functio
154. ound gt Realtek HD Audio Manager Using the camera If your computer has a camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following e For Windows 8 1 do one of the following Tap the camera icon El in the Web conference mode For more information on how to display the Web conference mode see Adaptive Keys overview on page 25 Click Camera from the Start screen e For Windows 7 do one of the following Tap the camera icon EI in the Web conference mode For more information on how to display the Web conference mode see Adaptive Keys overview on page 25 Start the Communications Utility program See Accessing Lenovo programs on the Windows 7 operating system on page 15 When the camera is started the green camera in use indicator turns on You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera starts automatically and the green camera in use indicator turns on For more information on using the camera with a program refer to the help information system of the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the
155. our computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent The detergent must not contain abrasive powder or strong chemicals such as acid or alkaline Use five parts water to one part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth oO AN DOH FW DY Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth Note Avoid spraying cleaner directly onto the keyboard 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 110 User Guide 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Cleaning your computer display To clean the computer display do the following 1 Gently wipe the displa
156. p electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer The strong magnetic fields generated by electrical appliances can damage the monitor and data on the solid state drive or solid state drive e Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur e Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely The available programs might vary depending on the preinstalled Windows operating system To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support 14 User Guide Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Then double click a program icon to access the program Note If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program
157. peedStep technology Adaptive Thermal Management CPU Power Management Power On with AC Attach 96 User Guide e ThinkPad LCD HDMI DisplayPort Display on dock Disabled Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery e Maximum Performance e Battery Optimized Scheme for AC e Maximize Performance e Balanced Scheme for Battery Maximize Performance Balanced Disabled Enabled Disabled Enabled Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup HDMI is the HDMI connector on your computer This option is not available when the computer is connected to a dock DisplayPort is the Mini DisplayPort connector on your computer Display on dock displays connectors on a dock Select the mode of Intel SpeedStep technology at runtime Maximum Performance Always the highest speed Battery Optimized Always the lowest speed Disabled The highest speed and runtime is not supported Select a thermal management scheme to use Maximize Performance Reduce microprocessor throttling Balanced Balance sound temperature and performance Note Each scheme affects fan sound temperature and performance Enable or disable the power saving feature that stops the microprocessor clock automatically when there are no system activities Normally it is not neces
158. pport technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer TYPE 0000 000000 S N 00 000000 00 00 ANT FCC ID and IC Certification information There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer On some models Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer base cover The following figure shows the information about the locations of the FCC ID and IC Certification number labels 10 User Guide The FCC ID and IC Certification number labels are affixed on the wireless WAN card Fl and wireless LAN card installed in your computer Note Use only Lenovo authorized wireless communication cards for the computer If you install an unauthorized wireless communication card that is not approved for use in your computer an error message will be displayed and the computer will beep when you turn on the computer Certificate of Authenticity information The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system The licensed Windows version and product key associated with the computer are printed on this label Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the Windows 7 operati
159. prevent unauthorized operating systems from running at boot time Select Disabled to allow any operating systems to run at boot time This option is used to clear the current platform key and put the system into Setup Mode You can install your own platform key and customize the Secure Boot signature databases in Setup Mode Secure Boot mode will be set to Custom Mode This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re established along with the original signature databases including certificate for Windows 8 1 operating system To change the startup settings of your computer select the Startup tab from the ThinkPad Setup menu Attention 102 User Guide e After you change the startup sequence ensure that you select a correct device during a copy a save ora format operation Otherwise your data might be erased or overwritten e If you are using the BitLocker drive encryption do not change the startup sequence BitLocker drive encryption locks the computer from starting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired drive do the following 1 Turn off the computer 2 Turn on the computer When the ThinkPad logo is displayed press F12 3 Select the device that you want the computer to start from
160. problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run correctly Solution Make sure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The necessary device drivers are installed e The application works when it is run on some other computer If an error message is displayed while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open th
161. r The Universal Serial Bus USB 3 0 connector is used for connecting USB compatible devices such as a USB printer or a digital camera Attention When you attach a USB cable to the USB 3 0 connector ensure that the USB mark is facing upward Otherwise the connector might be damaged H Ethernet extension connector The Ethernet extension connector on your computer is not a standard Ethernet connector Use the Ethernet extension adapter that comes with your computer to connect the computer to a local area network LAN For more information see Ethernet connections on page 39 oe To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet extension adapter EI Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling especially the cooling of the microprocessor Chapter 1 Product overview 3 Note To ensure proper airflow do not place any obstacles in front of the fan louvers EI Security lock slot To protect your computer from theft you can purchase a security cable lock that fits the security lock slot to lock the computer to a stationary object Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature 4 User Guide Left side view Figure
162. r password on many ThinkPad notebook computers to make administration easier e When Lock UEFI BIOS Settings option is enabled all BIOS settings cannot be changed To change the settings a supervisor password is required Setting changing or removing a supervisor password Before you start print these instructions Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Restart the computer When the logo screen is displayed press F1 to start the ThinkPad Setup program 2 Select Security gt Password gt Supervisor Password by using the directional keys 3 Depending on your needs do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 4 A Setup Notice window is displaye
163. r to the top right or bottom right corner of the screen to display the charms Then click Settings gt PC info For Windows 7 Click Start right click Computer and then click Properties Memory e Double data rate 3 low voltage synchronous dynamic random access memory DDR3 LV SDRAM Storage device e M 2 solid state drive Display e Color display with the thin film transistor TFT technology e Display size 355 6 mm 14 inches e Display resolution 2560 by 1440 or 1600 by 900 depending on the model e Brightness control 12 User Guide Camera Microphones Multi touch technology on some models Adaptive Keyboard 5 row keyboard with backlight function Adaptive Keys ThinkPad TrackPoint pointing device and trackpad Interface Audio connector Lenovo OneLink connector External monitor connectors HDMI and Mini DisplayPort connectors Always on USB 3 0 connector USB 3 0 connector Ethernet extension connector GPS and wireless features Global Positioning System GPS satellite receiver on models with wireless WAN Integrated Bluetooth Integrated wireless LAN Integrated wireless WAN on some models NFC on some models Security feature Fingerprint reader Specifications Size Wide Quad High Definition WQHD models with the touch feature Width 331 mm 13 03 inches Depth 227 1 mm 8 94 inches Height 13 9 mm to 20 15 mm 0 55 inch to 0 79 inch WQHD models without the touch feature
164. re immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Cust
165. re is required Your computer can support a maximum video resolution of up to 2560x1440 or up to 1600x900 provided that the external monitor also supports that resolution For more information about the external monitor refer to the manuals provided with the external monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part ofthe screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device In the Display Settings window you can move the display output to the computer display the external monitor or both Connecting an external monitor To connect an external monitor do the following 1 Connect the external monitor to the Mini DisplayPort connector of your computer 2 Connect the external monitor to an electrical outlet 3 Turn on the external monitor 4 Tap the display mode icon EA in the Function mode to change the display output location This enables you to switch between viewing output on the external monitor the computer monitor or both monitors Note If your computer cannot detect the external monitor right click anywhere on the desktop then select Screen resolution Click the Detect button Setting the external monitor type To set the external monitor type do the following
166. re settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Select a desired startup option then follow the instructions on the screen Recovering your operating system if Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image If you cannot start the computer you can use recovery media to troubleshoot and fix the problems on your computer It is recommend
167. ress F10 and then press Enter to restart the system If you still have a problem have the computer serviced Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced Message 0189 Invalid RFID configuration information area 14 User Guide Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replace and the UUID needs to be reinstalled Have the computer serviced e Message 0190 Critical low battery error Solution The computer turned off because the battery is low Connect the ac power adapter to the computer and charge the battery e Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter ThinkPad Setup e Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter ThinkPad Setup e Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The wirele
168. rinter or a digital camera By default the Always on USB 3 0 connector enables you to charge some mobile digital devices and smartphones in the following situations e When your computer is on or in sleep mode e When your computer is in hibernation mode or is turned off but connected to ac power If you want to charge these devices when the computer is in hibernation mode or is turned off and the computer is not connected to ac power do the following e For Windows 8 1 Press the Windows key to go to the Start screen Click Lenovo Settings gt Power Then select the Enable USB charge from the computer battery even when the computer is off check box under Always on USB e For Windows 7 Start the Power Manager program and click the Global Power Settings tab Then select the Enable USB charge from the computer battery even when the computer is off check box and click OK or Apply Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might be damaged EZ Audio connector Connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer Notes e If you are using a headset with a function switch for example a headset for an iPhone mobile digital device do not press this switch while using the headset If you press the switch the headset microphone will be disabled and the integrated microp
169. rity reporting option e Clear Security Chip Clear the encryption key Before you start print these instructions 60 User Guide To set an item on the Security Chip submenu do the following 1 Restart the computer When the logo screen is displayed press F1 to start the ThinkPad Setup program Select Security gt Security Chip by using the directional keys Press Enter The Security Chip submenu opens Move to an item you want to set by using the directional keys When the item is highlighted press Enter Set other items that you want to set oar W DY Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit the ThinkPad Setup program To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note If Client Security Solution is not preinstalled on your computer download and install it from http www lenovo com support Then follow the instructions on the screen Tips on using the security chip e Ensure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip e If you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not work e lf the
170. rmation system of the Power Manager program For instructions on how to start the Power Manager program see Lenovo programs on page 14 To put your computer into sleep mode press Fn 4 or do the following For Windows 8 1 Move the pointer to the bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Sleep For Windows 7 Use the Start menu shutdown option 36 User Guide e Hibernation mode By using this mode you can turn off your computer completely without saving files or exiting any programs that are running When the computer enters hibernation mode all open programs folders and files are saved to the solid state drive and then the computer turns off If you put your computer into hibernation mode with the wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer into hibernation mode with the wake up function enabled the computer consumes a small amount of power To enable the wake up function do the following 1 Go to Control Panel and click System and Security 2 Click Administrative Tools 3 Click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the wake up function The scheduled tasks are displayed 5 Click a scheduled task and then cli
171. rs sold after October 1 2003 For details go to http www lenovo com recycling japan Copyright Lenovo 2014 139 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You
172. s it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the solid state drive How bright you make the computer display How often you use the wireless features To check for detailed battery status information do the following e For Windows 8 1 Start the Lenovo Settings program and click Power e For Windows 7 Start the Power Manager program and click the Battery tab 34 User Guide Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system you can program your computer so that when the battery power falls below a certain level three events occur the alarm goes off a message is displayed and the LCD is turned off To enable the battery alarm do the following 1 Start the Power Manager program 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation when the message is displayed click OK Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion bui
173. sary to change the setting Enable or disable the feature that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached If the system is in hibernate state the system resumes normal operation Table 7 Config menu items continued If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel Rapid Start e Disabled To use this feature a special partition on Technology e Enabled the solid state drive is required Enter after When enabled the computer enters a lower e Immediately power state after the specified time in sleep e 1 minute state And it takes only seconds to resume e 2 minutes normal operation 5 minutes 10 minutes 15 minutes 30 minutes 1 hour 2 hours 3 hours Disable Built in Battery Temporarily disable the built in battery for servicing the computer After selecting this item the computer will be automatically powered off Note The battery will be automatically re enabled when the ac power adapter is reconnected to the computer Beep and Alarm Password Beep Disabled Enable this option to have a beep sound Enabled when the system is waiting for a power on hard disk or supervisor password Different beeps will sound when the entered password matches or does not match the configured password Keyboard Beep Enabled Enable or disable keyboard beep when Dis
174. security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each or you will see error message 0176 or 0192 e If the security chip is inactive or disabled the Clear Security Chip option will not be displayed e When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Using the fingerprint reader Depending on the model your computer might have a fingerprint reader Fingerprint authentication can replace your passwords such as the Windows password power on password and hard disk password In this way you can log on to your computer simply and securely To enable fingerprint authentication enroll your fingerprints first During the enrollment the fingerprints are associated with the Windows password automatically To associate your fingerprints with your power on password and hard disk password manually create a connection Enrolling your fingerprints To enroll your fingerprints do the following 1 Start the Fingerprint Manager Pro program For instructions on how to start the Fingerprint Manager Pro program see Lenovo programs on page 14 2 Enter the Windows password as required 3 Click the icon for the finger that you want to enroll and constantly swipe your corresponding finger across the fingerprint reader until
175. separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 Fe Appendix A Regulatory Information 135 Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo can
176. settings of your computer select the Security tab from the ThinkPad Setup menu The following table lists the Security menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 8 Security menu items Menuitem ___ submenutem Value oomme Password Hardware Password e Disabled Manage your power on password supervisor Manager e Enabled password and your hard disk passwords Supervisor Disabled For more information see Supervisor Password e Enabled password on page 56 Lock UEFI BIOS e Disabled Enable or disable the function that protects Settings e Enabled items in ThinkPad Setup from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change the items in ThinkPad Setup Password at e Disabled If you select and enable Password at unattended boot e Enabled unattended boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation state by an unattended event such as a Wake on LAN attempt If you select Disabled no password prompt is displayed the computer 98 User Guide Table 8 ao 7 menu items continued Fingerprint goes ahead and loads the operating system To prevent unauthorized access set the
177. ss WAN connection Wireless WAN which uses cellular networks for data transmission enables you to establish wireless connections over remote public or private networks These connections can be maintained over a large geographical area such as a city or an entire country by use of multiple antenna sites or satellite systems maintained by wireless service providers Some ThinkPad notebook computers come with a built in wireless WAN card integrated with some wireless WAN technologies such as 1xEV DO HSPA 3G GPRS or LTE By using the built in wireless WAN card and the configuration utility that comes with your computer you can establish wireless WAN connections and monitor the connection status Note The wireless WAN service is provided by authorized service providers in some countries Tips for using the wireless WAN feature To achieve the best connection use the following guidelines e Keep your computer away from your body Chapter 2 Using your computer 41 e Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees e Place your computer away from concrete or brick walls that might dampen cellular signals e Best reception will be available near windows and other locations where cellular phone reception is the strongest Checking the wireless WAN connection status You can check the wireless WAN connection status through the wireless network connection status icon in the Win
178. ss network card is not supported on this computer Remove it e Message 1820 More than one external fingerprint readers are attached Solution Power off and remove all but the reader that you set up within your main operating system e Message 2100 Detection error on SSDO M 2 Solution The solid state disk is not working Have the solid state disk serviced e Message 2110 Read error on SSDO M 2 Solution The solid state disk is not working Have the solid state disk serviced e Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced e Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced e Message Fan error Solution Cooling fan has failed Shut down the computer immediately and have the computer serviced e Message Thermal sensing error Solution The thermal sensor has problem Shut down the computer immediately and have the computer serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution If your computer is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans If your computer is preinstalled with the Windows 8 1
179. st boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts 70 User Guide When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled programs and device drivers Your computer has provisions that enable you to reinstall selected factory installed programs and device drivers Reinstalling preinstalled programs To reinstall selected programs do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the APPS folder The folder contains several subfolders named for the various preinstalled applications 4 Open the subfolder for the program you are reinstalling 5 Double click Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall
180. st of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer automatically connects to an available network when the location changes e For Windows 8 1 Open the Lenovo Settings program and click Location Awareness For more information see Accessing Lenovo programs on the Windows 8 1 operating system on page 16 e For Windows 7 Use the Access Connections program For more information see Accessing Lenovo programs on the Windows 7 operating system on page 15 Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e Open your computer lid to an angle of slightly more than 90 degrees e If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded 40 User Guide Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the bett
181. state drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the solid state drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive e Record your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the solid state drive You must take your computer to a Lenovo reseller or a marketing representative to have the solid state drive replaced Proof of purchase is required and a fee will be charged for parts and service Solid state drive security To protect passwords from unauthorized security attacks refer to the following tips to maximize security e Set a power on password as well as a hard disk password for your internal solid state drive Refer to the procedures in Power on password on page 55 and Hard disk passwords on page 57 For security a longer password is recommended e To provide reliable security for the UEFI BIOS use the security chip and a security application with a Trusted Platform Module management feature Refer to Setting the security chip on page 60 Note The Windows 7 and Windows 8 1 operating systems support the TPM management feature e If an Encryption solid state drive is installed in your computer be sure to protect the cont
182. ster hard disk password Press Enter to continue Type your new master hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter 4 A Setup Notice window is displayed Press Enter to continue 5 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit the ThinkPad Setup program The next time you turn on your computer type the user or master hard disk password to start your computer and access the operating system Changing or removing a hard disk password To change or remove the hard disk password do the following e If you are in User Master hard disk mode you can select either User HDP or Master HDP to change the password depending on your needs If you select User HDP mode follow the following steps to change the user hard disk password 1 Type the current user hard disk password in the Enter Current Password field and press Enter 2 Type the new password in the Enter New Password field and press Enter then retype the password in the Confirm New Password field and press Enter 58 User Guide 3 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note The hard disk password cannot be removed in User HDP mode If you select Master HDP mode follow the following steps to change the master hard disk password 1 Type the current master
183. structions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software programs were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Copyright Lenovo 2014 129 Information about your computer and preinstalled software if any is available in the documentation that comes with your c
184. such viruses and worms If after choosing Enabled you find that a program does not run correctly select Disabled and reset the setting Virtualization Intel Virtualization e Disabled If you select Enabled a Virtual Machine Technology e Enabled Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology Intel VT d Feature e Disabled Intel VT d stands for Intel Virtualization e Enabled Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization I O Port Access If you select Enabled you can use the Ethernet e Enabled LAN device If you select Enabled you can use the Wireless e Enabled LAN connection Wireless WAN e Disabled If you select Enabled you can use the wireless e Enabled WAN device Bluetooth e Disabled If you select Enabled you can use Bluetooth e Enabled devices USB Port e Disabled If you select Enabled you can use the USB e Enabled connectors Integrated Camera e Disabled If you select Enabled you can use the e Enabled integrated camera Microphone e Disabled If you select Enabled you can use the e Enabled microphones internal external or line in Fingerprint Reader e Disabled If you select Enabled you can use the e Enabled fingerprint reader NFC Device e Disabled If you select Enabled you can use the NFC e Enabled device Internal Device Bottom Cover e Disabled Enable or disable the tamper detection If
185. t POST See Error messages on page 114 2 Verify that the latest UEFI BIOS for your model has been installed 3 Verify the proper memory configuration and compatibility including the maximum memory size and the 4 memory speed Run the Lenovo Solution Center program See Diagnosing problems on page 113 Networking problems The following are the most common networking problems Ethernet problems e Problem The computer cannot connect to the network Solution Make sure that The Ethernet extension adapter is connected correctly The network cable must be securely connected both to the Ethernet extension adapter and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver To install the correct driver do the following 1 Open Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen Th
186. t a boot device to make it as the top boot priority gt Press F10 A Setup Confirmation window is displayed Click Yes to save the configuration and exit the ThinkPad Setup program Note You can press F9 to restore to the factory default settings Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console if the following requirements are met e The computer must be started over LAN e The computer must be engaged in the Preboot eXecution Environment PXE e A network management program must be installed on the computer of the network administrator 106 User Guide Chapter 9 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems This chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 107 e Making sure device drivers are current on page 108 e Taking care of your computer on page 109 General tips for preventing problems This topic provides the following tips to help you prevent computing problems e Check the capacity of your solid state drive from time to time If the solid state drive gets too full the Windows operating system will slow down and might produce errors To check the solid state drive capacity do the following Windows 7 Click Start gt
187. t the application that uses the sound device for example Windows Media Player 2 Open Control Panel and click Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window e Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact 118 User Guide Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices TrackPoint pointing device problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect pointer drifting might occur for several seconds under the following conditions When the computer is turned on When
188. tacle only after all other electrical cables have been connected to the computer Liquid crystal display notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the liquid crystal display LCD contains mercury dispose of according to local state or federal laws Using headphones or earphones If your computer has both a headphone connector and an audio out connector always use the headphone connector for headphones also called a headset or earphones xii User Guide CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7
189. that will help you optimize the use of your ThinkPad notebook computers To ensure that you receive the best performance from your computer browse the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen Copyright Lenovo 2014 19 How do use battery power more effectively when I am on the go e To conserve power or to suspend operation without exiting programs or saving files see Power saving modes on page 36 e To achieve the best balance between performance and power saving change power plan settings See Managing the battery power on page 36 e f your computer will be turned off for an extended period of time follow the instructions in Disabling the built in battery on page 75 to disable the internal built in battery so as to prevent battery power from draining How do securely dispose of data stored on the solid state drive e Study Chapter 4 Security on page 55 to find out how you can protect your computer from theft and unauthorized use e Use the Password Manager program to protect the data stored on your computer For more information see the help information system of the program e Before you dispose of the data on the s
190. the monitor driver See Setting the external monitor type on page 44 Problem The screen is unreadable or distorted Solution Make sure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Make sure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer w Right click anywhere on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate N O9 I Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or program If you did have the external monitor serviced Problem The Extend desktop function does not work Solution Enable the Extend desktop function See Using dual displays on page 45 Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Problem
191. the NFC feature e For the Windows 7 operating system 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 93 2 Select Security gt I O Port Access 3 Set the NFC device option to Enabled e For the Windows 8 1 operating system 1 Go to the desktop and move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Change PC settings gt Network gt Radio devices 2 Slide the NFC switch to the right to enable the NFC feature You can use the NFC feature with NFC supported programs such as the Lenovo QuickControl program or the Lenovo QuickCast program Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration 3 Click Apply The change will take effect after you log off Chapter 2 Using your computer 43 Connecting a projector or an external monitor This topic provides information about connecting a projector or an external monitor Using an external monitor Note When you connect an external monitor a video interface cable with a ferrite co
192. the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes e Problem The TrackPoint pointing device or trackpad does not work Solution Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Properties window Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Make sure that you have seated the connectors correctly If the problem persists make sure that the correct device driver is installed by doing the following 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane make sure that you see this message Device Status This device is working properly If keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multime
193. the following 68 User Guide 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 69 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your solid state drive that operates independently from the Windows operating system It enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your solid state drive or from a backup The Rescue and Recovery workspace enables you to locate files on your solid state drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local solid state drive a US
194. the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and your computer has the ac power connected Access ThinkPad Setup and load the default settings Restart the computer and start the recovery operation If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so Copyright Lenovo 2014 107 e For suspected solid state drive issues refer to Diagnosing problems on page 113 and run a diagnostic test for the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test medium from http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find the contact information about the Customer Support Center for your country or region at http www lenovo com support phone When calling the Customer Support Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the messages written down Making sure device dri
195. ther Windows operating system rather than Windows 7 and Windows 8 1 you can find the latest information about diagnostics for your computer at http www lenovo com diagnose If your computer is installed with the Windows 7 operating system when you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the solid state drive to the factory default state For more information see Performing backup and recovery operations on page 68 To run the Lenovo Solution Center program see Lenovo programs on page 14 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep the instructions with your computer for reference later If your computer is completely unresponsive you cannot use the TrackPoint pointing device or the keyboard do the following 1 Press and hold t
196. tion Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of these tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and impro
197. tive RoHS 143 European Union RoHS 1483 China RoHS 2 2 2 2 148 Copyright Lenovo 2014 India RoHS Turkish RoHS Ukraine RoHS Appendix D ENERGY STAR model information Appendix E Notices Trademarks 143 143 144 145 147 148 iv User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To
198. tivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help information system of your antivirus software Chapter 4 Security 65 66 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions e Recovery overview for the Windows 7 operating system on page 67 e Recovery overview for the Windows 8 1 operating system on page 72 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system Notes e There are a variety of methods to choose from when considering how to recover in the event of a software related or hardware related problem Some methods vary depending on the type of your operating system e The product on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files To prevent potential performance risks or unexpected behavior that might be caused by the new solid state drive tec
199. twork administrator to remotely control your computer set the following system management features in the ThinkPad Setup program e Wake on LAN e Network Boot sequence e Flash update Note If a supervisor password has been set you will be required to enter the supervisor password when you start the ThinkPad Setup program Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN the network administrator can start the computer remotely from a management console using a remote network management program To enable or disable the Wake on LAN feature do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 93 2 Select Config gt Network The Network submenu is displayed 3 Select a corresponding option for the Wake on LAN feature 4 Press F10 A Setup Confirmation window is displayed Click Yes to save the configuration and exit the ThinkPad Setup program Chapter 8 Advanced configuration 105 Defining a Network Boot sequence When the computer wakes on LAN the computer starts from the device as specified on the Network Boot menu and then follow the boot order list on the Boot menu To define a Network Boot sequence do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 93 N Select Startup gt Network Boot The boot device list is displayed Selec
200. typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a Copyright Lenovo 2014 vii product are zero Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters bancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object D
201. u dispose of sell or hand over your computer You can destroy the data physically by smashing the solid state drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But it is recommended that you use the software payware or service pay service developed for that purpose The process might take several hours For disposing of data on the solid state drive Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool If an Encryption solid state drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature also is available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool Go to http www lenovo com support to download the tool Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized accesses intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an an
202. unication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing the wireless WAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card Some computers might come with a wireless WAN card To install or replace the wireless WAN card do the following 1 Disable the built in battery See Disabling the built in battery on page 75 2 Close the computer display and turn the computer over 3 Remove the base cover See Replacing the base cover on page 77 4 If you are installing a wireless WAN card go to step 5 If you are replacing a wireless WAN card do the following to remove the old card first Chapter 6 Replacing devices 83 a Ifa tool is provided with the new card to help you disconnect cables use the tool to disconnect the cables from the old card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the old card 84 User Guide 5 Align the notched edge of the new wireless WAN card with the key in the slot Then carefully insert the card into the slot at an angle of about 20 degrees 6 Install the screw to secure the card in place 7 Connect the antenna cables to the new wireless WAN card Ensure that you connect the orange cable to the main connector
203. ur external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used Chapter 9 Preventing problems 109 Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or solid state drive Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the fingerprint reader with a hard pointed object e Scraping the surface of the fingerprint reader with your fingernail or anything hard e Using or touching the fingerprint reader with a dirty finger If you notice any of the following conditions gently clean the surface of the fingerprint reader with a dry soft lint free cloth e The surface of the fingerprint reader is dirty or stained e The surface of the fingerprint reader is wet e The fingerprint reader often fails to enroll or authenticate your fingerprint Register your computer e Register your ThinkPad computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 19 Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of y
204. user authentication on the operating system Password at restart Disabled If you select and enable Password at restart e Enabled a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Set Minimum Length e Disabled Specify a minimum length for power on s characters passwords and hard disk passwords If you 4 lt x lt 12 set the supervisor password and specify a minimum length for passwords no one but you can change the length Power On Password Disabled For more information see Power on e Enabled password on page 55 Hard Disk Password e Disabled For more information see Hard disk e Enabled passwords on page 57 Predesktop e Disabled Enable or disable fingerprint authentication Authentication e Enabled before the operating system is loaded Reader Priority e External gt If External gt Internal is selected an Internal external fingerprint reader is used if attached Otherwise an internal fingerprint reader is used If Internal Only is selected an internal fingerprint reader is used e Internal Only Security Mode e Normal If fingerprint authentication fails you still can e High start the computer by entering a password If you have selected Normal enter a power on password or a supervisor passw
205. uter is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 71 4 Do one of the following e To rescue files from your solid state drive or from a backup click Rescue files and follow the instructions on the screen Chapter 5 Recovery overview 69 e To restore your solid state drive from a Rescue and Recovery backup or to restore your solid state drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your solid state drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled programs and device drivers on page 71 2 Some computers come with Microsoft Office preinstalled If you need to recover or reinstall your Microsoft Office programs you must use the Microsoft Office CD These discs are provided only with computers preinstalled with Microsoft Office Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive
206. ve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 51 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs You can find some of these options at http www lenovo com essentials Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experienc
207. vers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update pack
208. vings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken the computer from sleep mode press the power button For more information about these settings see the Windows Help and Support information on the computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while the computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Click Start gt Control panel 2 Click Hardware and Sound gt Device Manager Copyright Lenovo 2014 145 In the Device Manager window expand Network adapters R
209. with computers preinstalled with Microsoft Office Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your solid state drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your solid state drive e Onan attached external USB hard disk drive e Ona network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the solid state drive you can restore the complete contents of the solid state drive restore only the selected files or restore only the Windows operating system and programs Performing a backup operation To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do
210. word prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more information refer to Using passwords on page 55 2 Use the cursor keys to select a tab or use the cursor keys to locate an item and press Enter to select the item Then a submenu is displayed Note Some menu items are displayed only if the computer supports the corresponding features 3 Set the value of an item by doing one of the following e Press F6 to change to a higher value e Press F5 to change to a lower value Note Default values are in boldface 4 To change other configurations press the Esc key to exit the submenu and return to the parent menu 5 When you complete the configuration press F10 A Setup Confirmation window is displayed Click Yes to save the configuration and exit the ThinkPad Setup program You also can select the Restart tab in the ThinkPad Setup menu and restart your computer with one of the provided options Note You can press F9 to restore to the default settings Chapter 8 Advanced configuration 93 Main menu When you enter the ThinkPad Setup program you will first see the Main menu as follows e UEFI BIOS Version e UEFI BIOS Date e Embedded Controller Version e ME Firmware Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type e CPU Speed e Installe
211. y different from the illustrations in this topic To replace the base cover do the following 1 Disable the built in battery See Disabling the built in battery on page 75 2 Close the computer display and turn the computer over Chapter 6 Replacing devices 77 3 Remove the screws J and loosen the screws Ef that secure the base cover Then remove the base cover Eh 5 Turn the computer over again Connect the ac power adapter and all cables Replacing the solid state drive Before you start print these instructions Note Depending on the model your computer might look slightly different from the illustrations in this topic Attention The solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines 78 User Guide e Replace the solid state drive only if you upgrade it or have it repaired The connectors and slot of the solid state drive are not designed for frequent changes or replacement e Do not drop the solid state drive or subject it to physical shocks Put the solid state drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the solid state drive e Do not touch the connector e Before removing the solid state drive make a backup copy of all the information on it and then turn off the computer e Never remove the solid state drive while the computer is operating in sleep
212. y with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Note Avoid spraying cleaner directly onto the keyboard 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 9 Preventing problems 111 112 User Guide Chapter 10 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer e Diagnosing problems on page 113 e Troubleshooting on page 113 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program also is available for downloaded at http www lenovo com diags e If you are using o
213. you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your solid state drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window is displayed release the F12 key 3 In the Boot Menu window select the desired optical drive as the fir
214. you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery Chapter 2 Using your computer 35 If an ac outlet is convenient plug the ac power adapter into the outlet and then plug it into ac power connector of the computer The battery will be fully charged in about three to six hours The charging time is affected by the battery size and the physical environment You can check the battery charging status at any time through the battery status icon in the Windows notification area Note To maximize the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted e Recharge the battery completely before using it You can see whether the battery is fully charged from the battery status icon in the Windows notification area e Always use power saving modes such as sleep mode and hibernation mode Managing the battery power To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following e For Windows 8 1 Go to the desktop screen right click the battery status icon in the Windows notification area and then click Power Options Then click C
215. your passwords Write down your passwords and keep them in a safe place If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo cannot reset your password or recover data from the solid state drive You must take your computer to a Lenovo authorized servicer or a marketing representative to have the solid state drive replaced Proof of purchase is required and a fee will be charged for parts and service Setting the fingerprint reader You can set the fingerprint reader in the Fingerprint Manager Pro program You also can change some advanced settings in the ThinkPad Setup program To change the settings in the Fingerprint Manager Pro program click Settings on the program main interface To change the settings in the ThinkPad Setup program see Using the ThinkPad Setup program on page 93 You can set the following configurations in the ThinkPad Setup program e Predesktop Authentication Enables or disables fingerprint authentication before the operating system is loaded e Reader Priority Defines the priority for the fingerprint readers if an external fingerprint reader is attached Chapter 4 Security 63 e Security Mode Specifies the settings of the security mode e Password Authentication Enables or disables the password authentication Note This item is displayed only if High

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