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Ubiquiti Networks UAP-PRO-3 WLAN access point

1. UBIQUITI NETWORKS i UniFi ur Enterprise WiFi System Models UAP PRO UAP AC USER GUIDE UniFi AP PRO and AP AC User Guide Table of Contents Table of Contents Chapter 1 Product Overview ccc cece cece cece eee eeeees 1 Package CONTO rotando 1 System e UE En EE 1 Network Topology Requirements ccc ccc ccc cence eee eee acc 2 Hardware e EE 2 Chapter 2 Installation o o ooooooococorooommmmms 9 9 5 Jet ee ae q PP a o eeeess aren E 5 Hardware Installation of the UniFi AP PRO ccc cece cece cece ee eeeees 5 Hardware Installation of the UniFi APAC ccc ccc ccc ccc cece eee eee eeees 8 ia Ee EE 10 Chapter 3 Using the UniFi Controller Software 13 ite ia Ge Tabs arrastrado ed ee eros 13 Common Interface ged EE 13 Recent EVENTS EE 13 A e un o 14 e 1 8 1 q EE 19 Chapter 4 Map Tab 20 Adding Custom RE CEET 20 Adding a Google Map sitio 21 Placing Access Points on the MAD EE 22 Setting the Map Scal EE 24 Chapter 5 Statistics Tab 26 E E a unas ropa OS 26 Olla EED OK reer ee qa meas e 26 Current Usage Top ACCESS Points ccctesc2cscenngtateviiediccnecatatateaancnewer 27 Recent MEUIVINICS retos nota DES 27 Chapter 6 Access Points Tab 28 Chapter 7 Users Tab 30 Chapter 8 Guests Tab 32 Chapter 9 All Clients Tab ccc cc cece cece ence tee eeees 34 Chapter 10 Access Point Details 35 Bie el ee ee E ee tas 35 EE ee e
2. All UniFi APs support off site management controllers FS Ubiquiti Networks Inc Chapter 1 Product Overview Hardware Overview Proceed to the description for your UniFl AP model M e UniFi AP PRO on page 2 e UniFi AP AC on page 3 UniFi AP PRO LED LED Color Status Steady White Factory default waiting to be integrated Device is busy do not touch or unplug it This usually indicates a process such as a firmware upgrade is taking place Alternating White Blue This is used to locate an AP When you click Locate in the UniFi Controller software the AP will flash It will also display the location of the AP on the map Quickly Flashing Blue Indicates the device has been successfully integrated into a network and is working properly Steady Blue Steady Blue Indicates the device is in an isolated state with occasional all WLANs are brought down until an flashing uplink is found UniFi AP PRO and AP AC User Guide Ports Reset Button su y AN WV Cable Feed Plug Main 48V Port Secondary Port Main 48V The Main 48V port is a Gigabit Ethernet port used to connect the power and should be connected to the LAN and DHCP server Power can be provided by any of the following PoE GigE Adapter included e 48V 802 3af compliant switch e Ubiquiti Networks TOUGHSwitch PRO model TS 8 PRO Secondary The Secondary port is a Gigabit Ethernet port used for b
3. Connected Details Users Guests Configuration gt Config gt Radio s gt WLANs y Network Network Settings Configure IP Using DHCP gt Forget this AP Configure IP Select between Using DHCP or Static IP e Using DHCP Choose this option to obtain the IP address Gateway and DNS address dynamically from the external DHCP server 39 UniFi AP PRO and AP AC User Guide Chapter 10 Access Point Details pro Access Point Heartbeat Missed When a wired Access Point is disconnected from the Connected router its state will initially change to Heartbeat Missed followed by Isolated Detalls Users Guests Configuration PrO Config gt Radio s gt WLANs y Network Network Settings Configure I Heartbeat Missed Details Configuration y Config General Settings Alias PRO IP address 10 0 0 54 Subnet mask apply gt Radios WLANs Network gt Wireless Uplinks gt Forget this AP Gateway Preferred DNS Alternate DNS apply gt Forget this AP Static IP Choose this option to assign the static IP address Subnet mask Gateway Preferred DNS and Alternate DNS for the Access Point IP address Enter the IP address for the Access Point Subnet mask Enter the subnet mask for the Access Point Gateway Enter the gateway address Preferred DNS Enter a primary DNS address Alternate DNS Enter a secondary DNS address Click apply to save any ch
4. Notch Main Port Secondary Port Cable Feed Plug Main The Main port is a Gigabit Ethernet port used to connect the power and should be connected to the LAN and DHCP server Power can be provided by any of the following PoE GigE Adapter included e PoE 802 3at compliant switch e Ubiquiti Networks TOUGHSwitch PRO model TS 8 PRO Secondary The Secondary port is a Gigabit Ethernet port used for bridging Reset The Reset button serves two functions e Restart It will restart the device when you press and release it quickly e Restore Factory Defaults When you press and hold it for more then 5 seconds it will restore the device to the factory default settings Locking Clip During installation the Locking Clip on the Mounting Bracket locks into the Locking Notch on the UniFi AP to help prevent easy removal of the UniFi AP Cable Feed Plug If your Ethernet cable feeds along the mounting surface remove the Cable Feed Plug FS Ubiquiti Networks Inc Chapter 1 Product Overview UniFi AP PRO and AP AC User Guide Chapter 2 Installation Introduction Installation Requirements e CAT5 6 cable e Phillips screwdriver e Drill and drill bit 6 mm for wall mounting or 3 mm for ceiling mounting e Optional Drywall or keyhole saw to cut 25 mm hole for Ethernet cable feed Instructions Proceed to the hardware instructions for your UniFi AP model e UniFi AP PRO The instructions
5. 3 days 4 days 7 days or User defined e Add Notes Select to add a note specific to the batch of vouchers created Click Create Vouchers to create the vouchers as specified FS Ubiquiti Networks Inc Chapter 12 Hotspot Manager Operator Accounts Allows the creation of Operator Accounts that can log in to Hotspot Manager to manage wireless guests payments transactions and vouchers e Search Enter keywords in the Search box to find a specific operator account based on Name Password or Notes values e Actions Click Delete to remove an operator e Account Enter a name for the operator The Account can only be A Z a z or 0 9 No spaces are allowed e Password Enter a password for the operator The Password has to start with A Z a z or 0 9 The other characters can only be printable ASCII characters e Note If desired enter a note to identify or describe the operator e Create Operator Click Create Operator to create the operator account as specified To test the operator account log out of the UniFi Controller software and log in using the operator credentials Only the Wireless Guests Payments Transactions and Vouchers tabs will appear 47 UniFi AP PRO and AP AC User Guide Appendix A Portal Customization Overview With Portal Customization the UniFi Controller software allows complete branding of a portal implementation allowing you to white label your wireless internet servic
6. InvalidCountryCode Invalid country code PaymentPage FailedInternal Unable to process the payment Additional details on portal customization can be found in our forum at http wiki ubnt com unifi portal customization 49 UniFi AP PRO and AP AC User Guide Appendix B UniFi Discovery Utility Overview The Ubiquiti UniFi Discovery Utility includes tools that allow the discovery and management of UniFi Enterprise WiFi System Access Points It is installed automatically as part of the UniFi Controller software installation process See Software Installation on page 10 for more information Launching the UniFi Discovery Utility Mac Users From the Finder click Go gt Applications and double click the UniFi Discover app icon S Applications lt E E mir rv l a a J l FAVORITES E All My Files e AirDrop A o Q Mark a emm Sam Desktop NY Preview app System QuickTime ds Preferences app Player app Safari app Documents e p L Downloads ga e Bugs wen J Music Bag Kid Pictures GEES Utilities UniFi app UniFi Discover app 3 Dropbox dl Macintosh HD Li Applications 100 items 309 87 GB available Go to Start gt All Programs gt Ubiquiti UniFi and double click the UniFi Discover icon CS Uninstall UniFi d Back SE Ubiquiti Networks Inc Appendix B UniFi Discovery Utility UniFi Discovery Utility Interface Upon launch the UniFi
7. of the following e PoE 802 3at compliant switch e Ubiquiti Networks TOUGHSwitch PRO model TS 8 PRO TOUGHSwitch PRO Power Connection Diagram Connecting to the PoE GigE Adapter 1 Connect the other end of the Ethernet cable coming from the Main port on the UniFi AP to the Ethernet port labeled POE on the PoE GigE Adapter 2 Connect an Ethernet cable from your LAN to the Ethernet port labeled LAN on the PoE GigE Adapter FS Ubiquiti Networks Inc Chapter 2 Installation 3 Connect the power cord to the power port on the PoE GigE Adapter Connect the other end of the power cord to a power outlet After you install the hardware proceed to the next section Software Installation Software Installation Insert the UniFi Controller software CD into your CD ROM drive and follow the instructions for your specific computer type Mac Users 1 Click the Install icon e090 UniFi EN Un I Controller Software Mac Install iy e Install pkg ES PS UAP UAP LR User UAP Outdoor User UAP Pro UAP AC User Guide pdf Guide pdf Guide pdf 2 Click Continue and follow the on screen instructions to install the software 800 Install UniFi Controller Welcome to the UniFi Controller Installer You will be guided through the steps necessary to install this software Go Back Continue gt UniFi AP PRO and AP AC User Guide Chapter 2 Installation 3 Goto Go gt Applications and do
8. Admin Chapter 6 Access Points Tab The Access Points tab displays a list of managed Access Points each displaying its icon name IP address status number of clients connected download upload statistics and transmit receive channel You can click any of these column headers to change the list order Un Search Allows you to enter text you want to search for Simply begin typing there is no need to press Enter Page Size Allows you to determine how many results are displayed per page Select 10 20 30 40 60 or 100 Icon Displays the icon of the Access Point icon will vary depending on model Name MAC Address Displays the hostname alias or MAC address of the Access Point You can click the name to get additional details on the Access Point IP Address Displays the IP address of the Access Point Status Displays the connection status information e Connected Displays that the Access Point connection is physically wired e Connected wireless Displays that the Access Point connection is wirelessly downlinked to a physically wired Access Point FS Ubiquiti Networks Inc Channel Actions 1 ng 36 na Restart Locate Upgrade 6 ng Restart Locate Upgrade e Disconnected Displays if the Access Point is unreachable by the UniFi Controller software Disconnected Access Points will also appear under Access Points gt Disconnected at the top of the interface e Isolated A managed Access Point
9. Channel 1 Transmit Power 23 dBm TX Pkts Bytes 25 0 6 13K RX Pkts Bytes 0 00 0 00 TX Retry Dropped 0 0 0 7 RX Error Dropped 0 0 Users 0 Guests 0 Radio 11n a pro Connected Details Users Guests Configuration gt Overview gt Uplink Wire gt Radio 11n b g v Radio 11n a Channel 36 Transmit Power 22 dBm TX Pkts Bytes 3 00 885 RX Pkts Bytes 0 00 0 00 TX Retry Dropped 0 0 1 0 RX Error Dropped 0 0 Users 0 Guests 0 FS Ubiquiti Networks Inc Chapter 10 Access Point Details Channel Displays the wireless channel being used Transmit Power Displays the EIRP in dBm Note If the device has an external antenna you can place the mouse over the icon for additional details TX Pkts Bytes Displays the number of packets and total bytes transmitted by the Access Point RX Pkts Bytes Displays the number of packets and total bytes received by the Access Point TX Retry Dropped Displays the percentage of transmitted packets that needed to be resent and the percentage of packets that were dropped RX Error Dropped Displays the percentage of packets received that needed to be resent and the percentage of packets that were dropped Users Displays the number of users connected to the primary network Guests Displays the number of users connected to the guest network Users pro Connected Details Users Guests Configuratio
10. Discovery Utility listens to Layer 2 broadcast multicast beacons from UniFi Access Points in both a factory default state and an unmanaged state adopted but unable to contact the UniFi Controller software Ubiquiti UniFi Discovery Utility Discovering UniFi access points MAC Address IP Address Model Version Status 00 27 22 12 b2 2b UAP4 192 168 25 10 dhcp UniFi AP develop 536 Managed Adopted manage 00 27 22 12 b3 92 UAP1 192 168 25 97 dhcp UniFi AP develop S36 Managed Adopted manage 00 15 6d Sc b5 d1 UAP6 192 168 25 115 dhcp UniFi AP 2 1 0 942 Managed Adopted manage MAC Address Displays the MAC address and alias in parentheses if specified see Configuration on page 37 for details on specifying an alias of the Access Point IP Address Displays the IP address of the Access Point and the method used by the Access Point to obtain an IP address in parentheses as DHCP or Static Model Displays the model name of the UniFi WiFi System Access Point Version The software version installed on the Access Point is displayed here Status Displays the current status of the Access Point Possible statuses include Pending Managed Adopted Login Failed and IP Unreachable Locate Click to locate the Access Point The following window appears 192 168 25 115 Apply Device Information Status Managed Adopted This device is managed by other controll
11. Download Unlimited Upload Unlimited Create Click to create a new user group Recent Events Alerts Settings Admin Settings User Groups New User Group User Group Settings Name UserGroup Bandwidth Limit Download limited to Bandwidth Limit Upload limited to e Name Enter a descriptive user group name e Bandwidth Limit Download When selected allows the designation of a download bandwidth limit in Kbps e Bandwidth Limit Upload When selected allows the designation of an upload bandwidth limit in Kbps Create Click to create a user group Cancel Click to cancel user group creation Settings User Groups User Group Settings Name L Bandwidth Limit j Actions Basic Download 512 Kbps Upload 256 Kbps Middle Tier Download 768 Kbps Upload 512 Kbps Premium Download 1024 Kbps Upload 768 Kbps Unlimited Download Unlimited Upload Unlimited Edit Click to change the name or bandwidth settings of the user group Delete Click to delete the user group See Configuration on page 45 for information on the application of User Groups to Users Guests 18 UniFi AP PRO and AP AC User Guide Admin Recent Events Alerts Settings Admin Server Information Version A Backup Download Backup Settings Restore Browse Choose File no file selected Support Info The Admin tab displays server version information allows system backups to be created and downlo
12. Guest Details window Unless otherwise needed to specify differences between the user and guest this User Guide will refer to both as user in the rest of this chapter There are four clickable tabs at the top of the window and two buttons located on the bottom of the window The buttons are accessible from any of the tabs and perform the following actions Block Allows you to block the selected user from accessing the network Reconnect Allows you to reconnect a user that has been blocked previously Unauthorize Available for guests only Allows you to remove authorization of wireless guest access and disconnect the client The four tabs contain the following information Details Overview My_Computer Details Statistics History Configuration Overview MAC Address 28 cf da e5 61 66 Hostname IP Address 192 168 25 162 Uptime 5m 9s Connected AP 00 27 22 64 ff 12 MAC Address Displays the MAC address of the user Hostname Displays the name if defined IP Address Displays the IP address of the Access Point Uptime Displays the amount of time the Access Point has been running without interruption Connected AP Displays the name or MAC address of the Access Point this user is connected to If the user is offline the following is displayed MAC Address Displays the MAC address of the user or guest Hostname Displays the name if defined Last Seen Displays the last date and time the user was connected t
13. Overview MAC Address 00 27 22 a6 9b 45 Model UniFi AP Pro Version 2632 301 Last Seen 19s ago gt Advanced Adoption MAC address Displays the MAC address of the Access Point Model Displays the model information Version Displays the version of software used on the Access Point Last Seen Displays the amount of time that has passed since the Access Point was last seen 41 UniFi AP PRO and AP AC User Guide Advanced Adoption ae 00 27 22 a6 9b 45 Managed by Other Details gt Overview v Advanced Adoption IP 192 168 20 115 22 Username Password Inform URL http 192 168 20 110 808 IP The IP address and SSH port of the Access Point are populated here Username Enter the SSH Username for management access Password Enter the SSH Password for management access Inform URL The URL will be populated but you may need to verify the accuracy as the system may have multiple interfaces Adopt Click to adopt the Access Point so you can manage it using the UniFi Controller software FS Ubiquiti Networks Inc Chapter 10 Access Point Details Access Point Pending Approval When an Access Point is in Pending Approval state this indicates that the Access Point is in the default state and is available for adoption LO 00 27 22 a6 9b 45 Pending Approval Details vy Overview MAC Address 00 27 22 a6 9b 45 Model UniFi AP Pro Version 2632 301 Last Seen lm 39s ago MAC address Di
14. Seen Displays the last date and time the wireless client was connected to the primary or guest network Actions Click an action button to perform the appropriate action e Block Click this button to block a specific user from accessing the Access Point After you have blocked a user click unblock to allow access 34 UniFi AP PRO and AP AC User Guide Chapter 10 Access Point Details UniFi Access Points connect to the UniFi Controller software either by Ethernet denoted as Connected or by a wireless connection denoted as Connected wireless Based on connection type options under each tab vary Note The UniFi AP PRO or AP AC does not support wireless uplinks for the initial release but it will with a future firmware upgrade The upper part of the window has four clickable tabs The bottom of the window has Locate and Restart buttons Use the Locate button to flash the LED on the Access Point and flash the Access Point icon on the map Use the Restart button to restart the Access Point The four tabs include Details Users Guests and Configuration Note The UniFi AP PRO is described in this chapter however the same information applies to the UniFi AP AC with the addition of 11ac 802 11ac for the Radio sections Details Displays details about the Access Point Click Overview to display the device specifics connection details uptime and user statistics Overview pro Connected Detail
15. Ubiquiti Networks Inc Download 29 8M An D eoo Upload 1016K y mn La 15 00 17 j Chapter 5 Statistics Tab Stations as E IS Every 2 minutes H m 00 27 22 12 b3 92 Quick Look Most Active AP 00 2 7 22 12 b3 92 Down Upload 1016K Most Active Client Office Laptop Download 13 9M Upload 380K All time Top Client Office Laptop Connected 2h 18m 10s Download 16 5T Upload 306G Most Active AP Displays the most active Access Point s details including the name or MAC address of the Access Point the total amount of data uploaded and the total amount of data downloaded The name or MAC address of the Access Point is a clickable link that will open the device details page See Access Point Details on page 35 for additional information Most Active Client Displays the details of the most active currently connected client The name or MAC address of the client device the total amount of data uploaded and the total amount of data downloaded are displayed here The name or MAC address of the client device is a clickable link that will open the device details page See User Guest Details on page 44 for additional information All Time Top Client Displays the details of the all time most active client The name or MAC address of the client device the total amount of data uploaded and the total amount of data downloaded are displayed here The name or MAC address of the client device is a clicka
16. application and select Show Package Contents us Open Show Package Contents IR Move to Trash Get Info Compress UniFi Burn UniFi to Disc Duplicate Make Alias Quick Look Unit Copy UniFi Clean Up Selection Show View Options Label x Seueeeea 3 Double click the Contents folder to open it Y DEVICES E Macintosh HD gt SHARED Y PLACES Contents Desktop Ley robrohm A Applications ER op press Ai F Documents Dropbox Y SEARCH FOR Today Yesterday Past Week All Images a All Movies All Documents 4 Double click the Resources folder to open it Y DEVICES El Macintosh HD o gt SHARED PLIST PUST Vee Info discover plist Info plist MacOS Pkginfo Desktop amp robrohm A Applications ge B pb_press ai SI Documents Dropbox Resources Y SEARCH FOR 4 Today Yesterday Past Week a All Images h E All Movies 3 All Documents 5 items 342 86 GB avail 5 Double click the data folder to open it Y DEVICES Macintosh HD h d y PLACES bin conf data dl Desktop A robrohm A Applications mg Les GB Documents Dropbox Java lib logs unifi discover icns Y SEARCH FOR W Today e J y ee AN ran be Past Week 7 All Images unifi icns webapps work ui lock e All Movies Lei All Documents 12 items 342 9 GB available A Ubiquiti Ne
17. are below e UniFi AP AC Go to Hardware Installation of the UniFi AP AC on page 8 for instructions After you install the hardware proceed to Software Installation on page 10 Hardware Installation of the UniFi AP PRO The UniFi AP PRO can be mounted to the wall or ceiling Perform the steps for the appropriate installation Wall Mount 1 Position the Mounting Bracket at the desired location on the wall with the cable feed slot pointed towards the floor 2 Use a pencil to mark the three holes on the wall Use a 6 mm drill bit to drill the holes Top FS Ubiquiti Networks Inc Optional 25 mm Hole for Ethernet Cable Feed through Wall Chapter 2 Installation 3 Follow the instruction for your Ethernet cable feed If your Ethernet cable feeds through the wall cut or drill a circle that is approximately 25 mm in size and lines up with the cable feed slot If your Ethernet cable feeds along the wall remove the Plug on the side 4 Insert the M3x20 Screw Anchors into the 6 mm holes Secure the Mounting Bracket to the wall by inserting the M2 9x20 Screws into the anchors eier ze ma 5 Connect the Ethernet cable to the Main 48V port on the UniFi AP PRO 6 Align the notch on the UniFi AP PRO with the notch on the Mounting Bracket UniFi AP PRO and AP AC User Guide 7 Turn the UniFi AP PRO clockwise until it locks into place Ceiling Mount 1 Remove the ceilin
18. happy with the line click Next 24 UniFi AP PRO and AP AC User Guide 3 Enter the distance that the line represents in the Distance field The distance is specified in meters by default but you can switch to feet using the drop down selection menu on the right Click Next Die f L L c Ty Y fel NON a PAN yl Sec y vi y d ER al Ce d d SE Ubiquiti Networks Inc Chapter 4 Map Tab 25 UniFi AP PRO and AP AC User Guide Access Points 1 UNIFI Welcome admin settings logout Clients Current Usage Top Accesf Points of Clients RR GUEST of Clients Recent Activities of Clients Quick Look Most Active AP 00 27 22 12 b3 92 Office Laptop Download 13 9M Upload 380K Most Active Client 11 00 A 13 00 00 Traffic All time Top Client Office Laptop Connected 2h 18m 10s Download 16 5T Upload 306G Recent Events Alerts 1 Settings Admin Chapter 5 Statistics Tab The Statistics tab provides a visual representation of the network traffic connected to your managed APs Charts representing the number of clients and network traffic are displayed An hour by hour chart of the usage over the last 24 hours is also displayed on this screen Clients Clients of Clients RR GUEST RR UBNT of Clients Displays a visual pie chart representation of the client distribution Place the mouse cursor over the chart for percentage details FS
19. include notes or who are forced to connect to a specific Access Point See Configuration on page 45 for more information e User Select if you only want users displayed e Guest Select if you only want guests displayed e All Select to show all users and guests For the User Guest and All filters a secondary filter is available e Offline Only Select if you only want clients who connected to the guest or primary network of the Access Point at some time during the period specified e All Select to show all users and guests Ak Ubiquiti Networks Inc Chapter 9 All Clients Tab Refresh All Clients Page Size 10 Last Seen 2013 03 11 18 04 49 2013 03 11 18 04 49 2013 03 07 01 40 09 2013 03 07 01 40 09 2013 03 07 01 40 09 2013 03 07 01 40 09 2013 03 07 01 40 09 Last Seen Drop down list that allows you to filter the results on the page based on the time the user was last seen Select 1 day 3 days 7 days 2 weeks 1 month 2 months or 1 year Page Size Allows you to determine how many results are displayed per page Select 10 20 30 40 60 or 100 Name MAC Address Displays the hostname alias or MAC address of the connected user You can click the name to get additional details User Guest Indicates whether the user is connected to the primary or guest network Down Displays the total bytes of data received by the user Up Displays the total bytes of data sent by the user Last
20. method Mac 1 Click the AirPort of the screen 2 Select the Guest Network SSID and click Connect icon in the menu bar top left side 3 Depending on the security type applied to the network enter the security key or password Click OK 4 Once connected the AirPort gt icon will change from gray to solid black The number of black lines indicates the signal strength 5 Launch your web browser and you will be directed to the default portal page for the authentication type configured on the Guest Portal see Settings gt Guest Control on page 15 for screenshots of default portal pages by authentication method Setup The html and css files are located on the system that the UniFi Controller software has been installed on The file paths are in the following locations Mac Applications UniFi app Contents Resources data portal Windows lt Drive_Letter gt Users lt Username gt Ubiquiti UniFi data portal For specific instructions on accessing the files refer to the specific operating system 48 UniFi AP PRO and AP AC User Guide Mac 1 Navigate to Go gt Applications Finder Fil it Vi i Hel Back 36l Forward 36 Enclosing Folder st Computer OSC 5 Home OHH RE Desktop TED Network ORK E iDisk gt Applications DEA y Documents 030 gt Utilities THU Recent Folders gt Go to Folder TEG Connect to Server 3K A 2 Control click the UniFi
21. policies captive portal guest authentication access restrictions Advanced VLAN Use VLAN ID 2 4095 Hide SSID Hide SSID WPA WPA Mode Both 2 Encryption Auto 2 User Group Default EZ e Name SSID Allows you to edit the wireless network name SSID e Security Selects the type of security to use on your wireless network Open This option is typically only used on the Guest network When enabled wireless network access is open to anyone without needing a password WEP WEP Wired Equivalent Privacy is the oldest and least secure security algorithm WPA security methods should be used when possible WEP Key Enter a WEP encryption key in hexadecimal format You can enter a 64 bit or 128 bit key 10 Hexadecimal Characters 0 9 A F or a f Example 00112233AA Note You can use 5 printable characters which will be translated to the corresponding HEX code 128 bit 26 Hexadecimal Characters 0 9 A F or a f Example 00112233445566778899AABBCC Note You can use 13 printable characters which will be translated to the corresponding HEX code e Key Index Specifies the Index of the WEP Key used Four different WEP keys can be configured at the same time but only one is used The effective key is set by choosing 1 2 3 or 4 17 UniFi AP PRO and AP AC User Guide WPA Personal WPA M or Wi Fi Protected Access was developed as an encryption method stronger than WEP WPA Personal requires a pas
22. that is unable to locate its uplink e Managed by Other Displays if the Access Point is not in the default state but it is not controlled by the UniFi Controller e Pending Approval Displays if the Access Point is in the default state and is available for adoption Num Clients Displays the number of clients connected to the Access Point Download Displays the total size of downloads via the Access Point Upload Displays the total size of uploads via the Access Point Channel Displays the transmit receive channel being used by the Access Point The radio band is represented as ng for 2 4 GHz and na for 5 GHz Actions Select an action button to perform the desired action e Restart Restart the selected Access Point e Locate Click to locate the Access Point on the map The button will flash green and black until the Locate button is clicked again The LED on the Access Point will flash so that you can place it in the correct location on the map The LED will flash until the Locate button is clicked again 28 UniFi AP PRO and AP AC User Guide e Adopt Click to adopt an Access Point that appears under Access Points gt Pending at the top of the interface The Status will appear as Adopting until the Access Point is connected Managed Access Points Name MAC Address IP Address Status Num Clients Download lt VUpload Channel Actions 00 27 22 30 4c 8e 192 168 25 3 Adopting 0 00 0 00 e Upgr
23. tigen wenden Sie sich bitte an die rtlichen Beh rden oder st dtischen Entsorgungsdienste oder an den H ndler bei dem Sie das Produkt erworben haben Espa ol La Directiva 2002 96 CE de la UE exige que los equipos que lleven este s mbolo en el propio aparato y o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados El s mbolo indica que el producto en cuesti n debe separarse de los residuos dom sticos convencionales con vistas a su eliminaci n Es responsabilidad suya desechar este y cualesquiera otros aparatos el ctricos y electr nicos a trav s de los puntos de recogida que ponen a su disposici n el gobierno y las autoridades locales Al desechar y reciclar correctamente estos aparatos estar contribuyendo a evitar posibles consecuencias negativas para el medio ambiente y la salud de las personas Si desea obtener informaci n m s FS Ubiquiti Networks Inc Appendix F Compliance Information detallada sobre la eliminaci n segura de su aparato usado consulte a las autoridades locales al servicio de recogida y eliminaci n de residuos de su zona o pregunte en la tienda donde adquiri el producto Francais La directive europ enne 2002 96 CE exige que l quipement sur lequel est appos ce symbole sur le produit et ou son emballage ne soit pas jet avec les autres ordures m nag res Ce symbole indique que le produit doit tre limin dans un circuit distinct de celui pour
24. une communication r ussie FS Ubiquiti Networks Inc Appendix F Compliance Information Cet appareil est conforme a la norme RSS Industrie Canada exempts de licence norme s Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne peut pas provoquer d interf rences et 2 cet appareil doit accepter toute interf rence y compris les interferences qui peuvent causer un mauvais fonctionnement du dispositif RF Exposure Warning The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be located or operating in conjunction with any other antenna or transmitter except as listed for this product s certification Les antennes utilis es pour ce transmetteur doivent tre install en consid rant une distance de separation de toute personnes d au moins 20 cm et ne doivent pas tre localis ou utilis en conflit avec tout autre antenne ou transmetteur excluant la liste de certification de ce produit CE Marking CE marking on this product represents the product is in compliance with all directives that are applicable to it Alert sign Follows CE marking Alert sign must be indicated if a restriction on use applied to the product and it must follow the CE marking LEO 57 UniFi AP PRO and AP AC User Guide RoHS WEEE Compliance Statement English European Directive 2002 96 EC requires that the equipment b
25. 11 47 59 15m 3s 6 16M 2 00M Date Time Displays the date and time the user connected to the Access Point Duration Displays the time duration that the user was connected to the Access Point Down Displays how many bytes were downloaded by the user during the session Up Displays how many bytes were uploaded by the user during the session Configuration Config m My_Computer Details Statistics History Configuration y Config General Settings Alias My_Computer Note Usergroups Automatic apply Debug Alias Allows you to enter a name for the user Click apply to save your name change Note Allows you to enter comments Click apply to save your change Once saved the user will be designated a Noted client on the All Clients tab AS Ubiquiti Networks Inc Chapter 11 User Guest Details Usergroups Allows you to select the User Group to assign to the user User Groups are set up under the Settings tab gt User Groups option see Settings gt User Groups on page 18 for information on setting up User Groups Click apply to save your changes Debug My_Computer Details Statistics History Configuration y Debug To help troubleshooting wireless connection you can force this device to connect to a specified AP Fixed Connection Access Point Any AP Device Type Computer Access Point Allows you to force a device to connect to a specific Access Point This device will then b
26. 999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele UBIQUITI NETWORKS vakuuttaa t ten ett UBIQUITI NETWORKS device tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Par la pr sente UBIQUITI NETWORKS d clare que l appareil UBIQUITI NETWORKS device est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Par la pr sente UBIQUITI NETWORKS d clare que ce UBIQUITI NETWORKS device est conforme aux exigences essentielles et aux autres dispositions de la directive 1999 5 CE qui lui sont applicables Hiermit erkl rt UBIQUITI NETWORKS dass sich diese UBIQUITI NETWORKS device in bereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999 5 EG befindet BMWi Hiermit erkl rt UBIQUITI NETWORKS die bereinstimmung des Ger tes UBIQUITI NETWORKS device mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999 5 EG Wien ME THN MAPOY2A UBIQUITI NETWORKS AHAQNEI OTI UBIQUITI NETWORKS device 2YMMOPOONETAI MPO2 TS OYZIOAEIZ AMAITH2EI2 KAI TIX AOIME2 2XETIKE2 AIATA El2 TH OAHTIA2 1995 5 EK Alul rott UBIQUITI NETWORKS nyilatkozom hogy a UBIQUITI NETWORKS device megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak H r me s
27. IONS AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS FACILITIES UBIQUITI NETWORKS ITS AFFILIATES AND ITS AND THEIR THIRD PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS DELAYS CANCELLATIONS DELIVERY FAILURES DATA LOSS CONTENT CORRUPTION PACKET LOSS OR OTHER DAMAGE RESULTING FROM ANY OF THE FOREGOING In addition UBIQUITI NETWORKS does not warrant that the operation of the Products will be error free or that operation will be uninterrupted In no event shall UBIQUITI NETWORKS be responsible for damages or claims of any nature or description relating to system performance including coverage buyer s selection of products including the Products for buyer s application and or failure of products including the Products to meet government or regulatory requirements Limitation of Liability EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW IN NO EVENT WILL UBIQUITI OR ITS SUBSIDIARIES AFFILIATES OR SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL OR OTHER DAMAGES INCLUDING LOST PROFIT LOST DATA OR DOWNTIME COSTS ARISING OUT OF THE USE INABILITY TO USE OR THE RESULTS OF USE OF THE PRODUCT WHETHER BASED IN WARRANTY CONTRACT TORT OR OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 55 UniFi AP PRO and AP AC User Guide Note Some countries states and provinces do not allow exclusions of implied warranties or conditions so the above exclusion may n
28. Inc Upload 498K 471K 2 89M Chapter 12 Hotspot Manager Refresh Show guests within 3 days EI Status Actions Disconnect Extend Disconnect Extend Valid until 2011 10 31 08 46 54 Valid until 2011 10 28 18 52 53 Expired Download Displays the total number of bytes downloaded by the guest Upload Displays the total number of bytes uploaded by the guest Status Displays the remaining session time for the guest Actions e Disconnect Allows you to immediately disconnect a guest e Extend Allows you to extend a guest s session for an additional 24 hours every time you click this button If you click it three times you will extend the guest access for three more days Payments Transactions Lists the Hotspot s payments and transactions Includes the keyword Search box and Show guests within drop down selections options include ast 24 hours 3 days 7 days 2 weeks 30 days and 120 days Time Displays the time and date of the transaction Last Name Displays the user s last name First Name Displays the user s first name Package Displays the package description Amount Displays the amount of the transaction Extra Info If the user paid via PayPal the Extra Info field displays the email address associated with the PayPal account If the user paid via credit card the Extra Info field will display the type of credit card and the last four digits of the credit card used 46 Un
29. PRO 2 10 100 1000 Ethernet Ports Networking Interface Antennas 2 4 GHz 5 GHz 3 Integrated Supports 3x3 MIMO with Spatial Diversity 2 Integrated Supports 2x2 MIMO with Spatial Diversity Power Method Power Supply Maximum Power Consumption Maximum TX Power 2 4 GHz 5 GHz BSSID Wireless Security FS Ubiquiti Networks Inc Passive Power over Ethernet 48V 802 3af Supported 48V 0 5A PoE Adapter Included 12 W 30 dBm 22 dBm Up to Four Per Radio Supported WEP WPA PSK WPA TKIP WPA2 AES 802 1 1i CE FCC IC Wall Ceiling Kits Included 10 to 70 C 5 80 Condensing Advanced Traffic Management 802 1Q Per User Rate Limiting Supported Voice Video Best Effort and Background 200 Supported Data Rates Mbps Data Rates 6 9 12 18 24 36 48 54 Mbps 6 5 Mbps to 450 Mbps MCSO MCS23 HT 20 40 1 2 5 5 11 Mbps 6 9 12 18 24 36 48 54 Mbps 52 UniFi AP PRO and AP AC User Guide Appendix C Specifications UniFi AP AC UAP AC 508 g 566 g with Mounting Kits 2 10 100 1000 Ethernet Ports Antennas 2 4 GHz 3 Integrated Supports 3x3 MIMO with Spatial Diversity 5 GHz 3 Integrated Supports 3x3 MIMO with Spatial Diversity Passive Power over Ethernet 48V 802 3at Supported Supported Voltage Range 39 to 57VDC 48V 0 5A PoE Gigabit Adapter Included 2W Maximum TX Power 2 4 GHz 28 dBm 5 GHz 28 dBm WPA2 AES 802 111 Wall Ceiling Kits Included Opera
30. Payment in the Hotspot section as a D Portal Customization Enable portal customization Portal URL Hostname Redirect using hostname m et h od of H ots pot a ut h O rizatio n Access Control e Guest Policy to enforce entry of voucher payment Restricted Subnets 192 168 0 0 16 Allowed Subnets Gang and Terms of Use by the guest Go to Settings gt Wireless Networks gt Name_of_wireless_network gt Edit gt Wireless Configurations Hotspot Guest Policies Voucher Enable voucher based authorization Payment Enable payment based authorization Paypal Website Payment Pro required Guest Portal This option is disabled by default When Paypal Username disabled guests can access the Internet without entering sania H e Signature a password or accepting Terms of Use When this option is D Uia a Sanne Gina sana ACA enabled you can control the Guest Portal ee eee Guest Portal Y Enable Guest Portal External Portal Server If using an external server to host a custom guest portal enter the IP address in the Custom Portal gt IP Address box using the following format 192 168 0 0 Authentication No authentication C Simple Password C Hotspot External Portal Server Custom Portal IP Address FS Ubiquiti Networks Inc 15 UniFi AP PRO and AP AC User Guide e Guest Password Option only available when using Simple Password authentication Enter a password that guests must enter befor
31. a Do not substitute the power cord with one that is not the provided approved type Never use an adapter plug to connect to a 2 wire outlet as this will defeat the continuity of the grounding wire b The equipment requires the use of the ground wire as a part of the safety certification modification or misuse can provide a shock hazard that can result in serious injury or death c Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment d Protective earthing is provided by Listed AC adapter Building installation shall provide appropriate short circuit backup protection e Protective bonding must be installed in accordance with local national wiring rules and regulations FS Ubiquiti Networks Inc Appendix D Safety Notices 54 UniFi AP PRO and AP AC User Guide Appendix E Warranty Limited Warranty UBIQUITI NETWORKS Inc UBIQUITI NETWORKS warrants that the product s furnished hereunder the Product s shall be free from defects in material and workmanship for a period of one 1 year from the date of shipment by UBIQUITI NETWORKS under normal use and operation UBIQUITI NETWORKS sole and exclusive obligation and liability under the foregoing warranty shall be for UBIQUITI NETWORKS at its discretion to repair or replace any Product that fails to conform to the above warranty during the above warranty period The expense o
32. ade Ifa software upgrade is available for the Access Point click Upgrade to install the latest UniFi firmware on the device The Status will appear as Upgrading until the process is complete and the Access Points reconnects to the UniFi Controller software Managed Access Points gt IP Address Status Num Clients Download Upload Channel Actions 192 168 25 16 Upgrading 0 0 00 0 00 11 ng AN Ubiquiti Networks Inc Chapter 6 Access Points Tab 29 UniFi AP PRO and AP AC User Guide Chapter 7 Users Tab Access Points 1 jis Ge Refresh UNIFI necte disconnecte pendin users jes Welcome admin settings logout Active Wireless Users 2G 5G PEA Filter by AP All 2j Page Size 10 Name MAC Address IP Address WLAN Access Point a X a Uptime Actions My iPhone 192 168 1 35 UBNT UniFi PRO 99 amp 930 10m 34s block reconnect My Computer 192 168 1 37 UBNT UniFi PRO 82 O 342 1m 27s block reconnect 1 2 2 Recent Events Alerts Settings Admin Cha pter Ze Use rs Tab Access Point Displays the hostname or alias ofthe Access Point You can click the name to get additional details on The Users tab displays a list of users that are connected to the Access Point the primary wireless network of the Access Point Signal Displays the signal strength and type from the Access Point to the client If a lightning bolt symbol is present the device is in power save mode The device will retur
33. aded allows system restoration from backup files and allows configuration information to be downloaded to assist in support issues Server Information Version The software version is displayed here If there is an update UniFi will automatically download it and display it here Backup Download Backup Settings Click to download a file that contains all of your settings so you can restore them later ifyou choose Restore Choose File Select this option to restore settings from a backup file that you ve already downloaded Support Info Download Support Info Select this option to download a file to your computer with information about your configuration that can be emailed to our support team FS Ubiquiti Networks Inc Chapter 3 Using the UniFi Controller Software UniFi AP PRO and AP AC User Guide Chapter 4 Map Tab j Points As U F tad ji rie jit QUES Every 2 minutes ni I connected disconnected vendin isers guests Welcome admin settings logout Show labels detalls coverage topology Map Office Le Recent Events H Settings Admin Cha pter 4 Map Tab Once you ve created the map you can upload it to the UniFi Controller software by performing the following The UniFi Controller software allows you to upload custom steps map images of your location s or use Google Maps for a 1 Click Configure Maps visual representation of your wireless network When you initially launch the UniFi Controller applica
34. al customization and click Apply Settings Guest Control Guest Policies Guest Portal Wl Enable Guest Portal Authentication No authentication Simple Password O Hotspot External Portal Server Guest Passwor Eaj reserse Expiration 8 hours B Landing Page Redirect to the original URL O Promotional URL Portal Customization M4 Enable portal customization Portal URL Hostname Redirect using hostname Access Control Restricted Subnets 192 168 0 0 16 Allowed Subnets 172 16 0 0 12 10 0 0 0 8 FS Ubiquiti Networks Inc Appendix A Portal Customization Viewing the Default Portal Once Guest Portal gt Portal Customization is enabled connect to the Guest Network SSID as shown below depending on your platform Windows 1 Go to Connect to Network Windows 7 Right click the Network fa icon Windows Vista Go to Start gt Connect To Windows XP Right click the Wireless Network icon in the System Tray lower right corner of the screen and then click View Available Wireless Networks 2 Select the Guest Network SSID and click Connect 3 Depending on the security type applied to the network enter the security key or password Click OK or Connect 4 Launch your web browser and you will be directed to the default portal page for the authentication type configured on the Guest Portal see Settings gt Guest Control on page 15 for screenshots of default portal pages by authentication
35. ame and password enter them before clicking Apply Reset Click to restore the Access Point to factory default settings The following window appears Device Information Status Model IP Address MAC Address Actions Username Password 192 168 25 115 Apply Managed Adopted This device is managed by other controller You need to provide the username password in order to perform any actions against this device UniFi AP 2 1 0 942 192 168 25 115 dhcp 00 15 6d 5c b5 d1 UAP6 A Restore to factory default Apply Cancel If the Access Point s status requires the entry of a username and password enter them before clicking Apply FS Ubiquiti Networks Inc Appendix B UniFi Discovery Utility Reboot Click to reboot Access Point The following window appears Device Information Status Model IP Address MAC Address Actions Username Password 192 168 25 115 Apply Managed Adopted This device is managed by other controller You need to provide the username password in order to perform any actions against this device UniFi AP 2 1 0 942 192 168 25 115 dhcp 00 15 6d 5c b5 d1 UAP6 Reboot Apply Cancel If the Access Point s status requires the entry of a username and password enter them before clicking Apply 51 UniFi AP PRO and AP AC User Guide Appendix C Specifications Appendix C Specifications UniFi AP
36. anges that you have made FS Ubiquiti Networks Inc 40 UniFi AP PRO and AP AC User Guide Access Point Isolated When an Access Point is in an Isolated state you can reestablish a connection to the UniFi Controller software using one of two methods e Reconnect the Access Point to the router e Connect an Ethernet cable from the Secondary Ethernet Port of the isolated Access Point to the Secondary Ethernet Port of another UniFi AP that is connected to the router PrO Isolated Details Configuration y Config General Settings Alias PRO gt Radios WLANs Network gt Wireless Uplinks gt Forget this AP Isolated Access Point In an Isolated state the Access Point icon will change to red orange on the Map tab Se The LED on the actual device will be steady green with occasional flashing This Access Point doesn t provide any wireless service Note Do not use the Forget this AP option when the Access Point is in an solated state If you do then the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect it by wire FS Ubiquiti Networks Inc Chapter 10 Access Point Details Access Point Managed by Other When an Access Point is in Managed by Other state this indicates that the Access Point is not in the default state but it is not controlled by the UniFi Controller Overview A 00 27 22 a6 9b 45 Managed by Other Details v
37. appear under Access Points gt Pending Load Balancing Sets a desired number of clients per AP While an AP will allow more clients to connect it will start to look at those with lower signals and disconnect them Note The UniFi AP AC does not support load balancing for the initial release but it will with a future firmware upgrade Network Discovery When enabled this option allows UniFi to be discoverable via UPnP This option is disabled by default Uplink Connectivity Monitor It monitors the uplinks of the managed Access Points either wired or wireless by checking to see if the gateway custom IP can be reached The monitor and wireless uplink capability are enabled by default e Use default gateway Use default gateway is selected by default all managed Access Points will use the gateway of the Access Point that is providing IP information either by DHCP or Static designation e Use custom IP Select Use custom IP to specify an IP address all managed Access Points will use the IP address you enter in the Uplink IP address field 14 UniFi AP PRO and AP AC User Guide Chapter 3 Using the UniFi Controller Software Remote Logging Enable to define a remote syslog server Authentication When the Guest Portal is enabled the Enter the IP address and port of the syslog server authentication options will appear There are four different Click Apply to save any changes that you have made authentication methods availab
38. are required to enter the simple password and accept Enable authentication Enable by selecting the checkbox the Terms of Use When you select Simple Password and entering the username and password required by the you must select Guest Policy under Settings gt Wireless mail server Networks gt SSID gt Edit gt Wireless Configurations in order to enforce entry of the password and selection of the Specify sender address Enable by selecting the Terms of Use by the guest checkbox and entering the email address that will appear as the sender of the email alert Authentication No authentication Simple Password Hotspot External Portal Server Test SMTP Server Enter an email address and click Send Guest Password to test the mail server setup Expiration uuhouns Landing Page Redirect to the original URL Apply Click Apply to save changes A e Portal Customization Enable portal customization Settings gt Guest Control rail Lera 1 Veco Recent Events Alerts Settings Admin Settings Guest Control e Hotspot When selected enables Hotspot functionality iS including the ability to customize portal login pages and Guest Portal V Enable Guest Portal Authentication No authentication O Simple Password O Hotspot O External Portal Server bill customers using major credit Ca rds or via PayPa Expiration 24 hours 73 When you select Hotspot you must select Landing Page Redirect to the original URL RE e Voucher or
39. are trademarks of Ubiquiti Networks Inc Google Maps is a trademark of Google Inc PayPal is a trademark of PayPal Inc WPA and WPA2 are trademarks of the Wi Fi Alliance FS Ubiquiti Networks Inc Appendix H Contact Information JLO52413 60
40. ble link that will open the device details page See User Guest Details on page 44 for additional information 26 UniFi AP PRO and AP AC User Guide Current Usage Top Access Points of Clients Displays a visual pie chart representation of the client distribution on the most active Access Points Place the mouse cursor over the chart for percentage details Traffic Displays a visual pie chart representation of traffic on the most active Access Points Place the mouse cursor over the chart for percentage details Recent Activities The Recent Activities statistics can be toggled between a view for the last 24 hours and a view for the last 30 days of Clients Displays a visual graph of the number of clients connected during the selected time period last 24 hours or last 30 days Traffic Displays a visual graph of the network traffic during the selected time period last 24 hours or last 30 days FS Ubiquiti Networks Inc Chapter 5 Statistics Tab 27 UniFi AP PRO and AP AC User Guide Access Points 2 UNnIFI Welcome admin settings logout Managed Access Points Chapter 6 Access Points Tab icici Every 2 minutes Access Points Search Page Size 10 Name MAC Address gt IP Address gt Status Num Clients AP Office 192 168 1 21 Connected 1 AP Outdoor 192 168 1 20 Connected 0 d 00 27 22 12 b3 92 192 168 25 185 Managed by Other 1 3 3 Recent Events Alerts Settings
41. e as if you had developed it yourself In order to provide the maximum flexibility in your branding effort the UniFi Controller software provides total access to the portal directory on the system in which it is installed This open architecture allows you to include unlimited content while keeping development simple through the use of plain html hand code or use any editor of your choice Testing is simple and immediate by reloading changes from any browser Enabling Portal Customization By default Portal Customization is disabled in all Guest Portal implementations See Settings gt Guest Control on page 15 for more information on enabling the Guest Portal for the following authentication and landing page options No authentication Simple Password Hotspot To enable Portal Customization perform the following steps 1 Goto Settings and select Guest Control System Wireless Networks System related settings Wireless Networks Guest Control Blocked Devices Guest portal and policies List of blocked wireless devices Admin Settings 2 User Groups Admin username password and preferences User Grou p settings 2 Make sure that the Guest Portal is enabled and select an authentication method Guest Policies Guest Portal Y Enable Guest Portal Authentication No authentication fei Simple Password Hotspot External Portal Server Guest Passwor cia Expiration shows E 3 Select Enable port
42. e EE E ee ee ee ee ee ee ee ere ee er ee 36 EI ae ee oe ee eee cos cocine 37 Configuration EE 37 FAS Ubiquiti Networks Inc i UniFi AP PRO and AP AC User Guide Table of Contents Chapter 11 User Guest Details 44 KSE 44 DIGUISUICS RAP II aesusncmanuseueaiasesatnss 44 Sei EE 45 COMMUTATION EE EE 45 Chapter 12 Hotspot Manager 46 Appendix A Portal Customizati0N oooooocoooommmmmo 48 VOT VIC aia ote EEN 48 Enabling Portal CUuSstOMIZAUOMN ccoo antena RE 48 Viewing the Default Portal restado RES 48 DUD DEE 48 Appendix B UniFi Discovery Utility oo o o o oo 50 O A E EE Eege 50 Appendix C Specifications ooooooooomcormmmmmsr omm 52 Appendix D Safety Noces 54 Electrical Safety RO Ma lO Miss teatro ope 54 Appendix E Warranty 0 0 ccc cece cence eee nee eeenenees 55 Limited Waa V respecte 55 Appendix F Compliance Information ooooooooooon 57 II A T AT EAEE TEE Bb 57 Jee er En EE 57 RE EXDOSUTS E dl Le EE 57 EE e EE 57 ROHS WEEE Compliance Statement 58 Appendix G Declaration of Copnformitv 0 cece eee ees 59 Appendix H Contact Information ooooooooooommmmmo 60 Ubiquiti Networks Support cisne da 60 FAS Ubiquiti Networks Inc ii UniFi AP PRO and AP AC User Guide Chapter 1 Product Overview Thank you for purchasing the Ubiquiti UniFi Networks AP PRO or AP AC The UniFi AP PRO or AP AC works wi
43. e accepting the Terms of Use and connecting to the Internet Expiration Option only available when using No authentication or Simple Password authentication Allows the specification of guest login expiration after a designated period of time Options include 8 hours 24 hours 2 days 3 days 4 days 7 days and User defined which can be designated in minutes hours and days e Custom Portal Option only available when using External Portal Server authentication Enter the IP address using the following format 192 168 0 0 e Landing Page Option only available when using No authentication Simple Password or Hotspot authentication The landing page is the page where guests are redirected after accepting the Terms of Use There are two options available Redirect to the original URL When this option is selected guests are directed to the URL they requested after accepting the Terms of Use Promotional URL When this option is selected guests are redirected to the URL that you specify here after accepting the Terms of Use Specify the URL with http in front of the web address Example http www ubnt com e Portal Customization Option only available when using No authentication Simple Password or Hotspot authentication When enabled allows customized portal pages to appear in place of default login pages See 4 Portal Customization on page 48 for details on setting up custom portal pages e Portal URL Ho
44. e designated a Noted client on the All Clients tab Device Type Displays the type of device If the device is offline Unknown is displayed 45 UniFi AP PRO and AP AC User Guide UNIFI Welcome admin logout Wireless Guests Search Name MAC Address Package Amount 7c 05 37 af 52 52 None Authorized By 00 16 cb ba ba f8 None 00 16 cb 0e a8 f8 None 1 3 3 Chapter 12 Hotspot Manager Hotspot Manager includes four main tabs when accessed by the UniFi Controller admin account These tabs include Wireless Guests Payments Transactions Vouchers and Operator Accounts The UniFi Controller admin can create operator accounts for the Hotspot Manager Operator accounts are designed for use by hotels to service guests and have no access to other UniFi administrative features Operator accounts will have access to three tabs after login Wireless Guests Payments Transactions and Vouchers Wireless Guests Lists the Hotspot s currently active wireless guests Includes the keyword Search box and Show guests within drop down selections options include last 24 hours 3 days 7 days 2 weeks 30 days and 120 days Name MAC Address Displays the connected guest s device name or MAC address Package Displays the type of package that was purchased if applicable Amount Displays amount paid for access if applicable Authorized By Displays authorization method or none FS Ubiquiti Networks
45. e gli enti pubblici di competenza il servizio di smaltimento rifiuti o il negozio nel quale avete acquistato il prodotto 58 UniFi AP PRO and AP AC User Guide Appendix G Declaration of Conformity Cesky Czech Dansk Danish Nederlands Dutch English Eesti Estonian Suomi Finnish Francais French Deutsch German EAAnVIKh Greek Magyar Hungarian slenska Icelandic Italiano Italian Latviski Latvian Lietuvi Lithuanian UBIQUITI NETWORKS t mto prohla uje e tento UBIQUITI NETWORKS device je ve shod se zakladnimi po adavky a dal imi p slu n mi ustanoven mi sm rnice 1999 5 ES Undertegnede UBIQUITI NETWORKS erkl rer herved at f lgende udstyr UBIQUITI NETWORKS device overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Hierbij verklaart UBIQUITI NETWORKS dat het toestel UBIQUITI NETWORKS device in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Bij deze verklaart UBIQUITI NETWORKS dat deze UBIQUITI NETWORKS device voldoet aan de essenti le eisen en aan de overige relevante bepalingen van Richtlijn 1999 5 EC Hereby UBIQUITI NETWORKS declares that this UBIQUITI NETWORKS device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC K esolevaga kinnitab UBIQUITI NETWORKS seadme UBIQUITI NETWORKS device vastavust direktiivi 1
46. e location s on the map SAN 2 F ra FRANCISCO n ff hg amp a g es OR a Y E L i a You can also click Satellite for a satellite view as seen from above Click Take Snapshot to capture a screenshot FAS Ubiquiti Networks Inc 22 UniFi AP PRO and AP AC User Guide gt a O O Wired Wireless Access Point Shows the location of the Access Point on the map Click and hold this icon to drag the Access Point to another location on the map Click the Access Point icon to reveal additional options Click a blank area of the map to hide them Lock Locks the selected Access Point in the current location on the map Details Brings up the Details window This allows you to view Access Point settings and connected users You can edit the radio channel transmit power uplink and device alias pro Connected Details Users Guests Configuration y Overview MAC Address 00 27 22 64 ff 03 Model UniFi AP Pro Version 2632 301 IP Address 10 0 0 54 Uptime 4d 1h 53s Users 0 Guests 0 gt Uplink Wire Radio 11n b g Radio 11n a In the Details window there are four tabs Details Users Guests and Configuration e Details Displays details on the Access Point including the MAC address model version IP address uptime connected users and connected guests Click Uplink Wire to display the speed duplex Down Pkts Bytes Up Pkts Bytes and Activity Click Radio to disp
47. earing this symbol on the product and or its packaging must not be disposed of with unsorted municipal waste The symbol indicates that this product should be disposed of separately from regular household waste streams It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities Correct disposal and recycling will help prevent potential negative consequences to the environment and human health For more detailed information about the disposal of your old equipment please contact your local authorities waste disposal service or the shop where you purchased the product Deutsch Die Europ ische Richtlinie 2002 96 EC verlangt dass technische Ausr stung die direkt am Ger t und oder an der Verpackung mit diesem Symbol versehen ist nicht zusammen mit unsortiertem Gemeindeabfall entsorgt werden darf Das Symbol weist darauf hin dass das Produkt von regul rem Haushaltm ll getrennt entsorgt werden sollte Es liegt in Ihrer Verantwortung dieses Ger t und andere elektrische und elektronische Ger te Uber die daf r zust ndigen und von der Regierung oder rtlichen Beh rden dazu bestimmten Sammelstellen zu entsorgen Ordnungsgem fies Entsorgen und Recyceln tr gt dazu bei potentielle negative Folgen fur Umwelt und die menschliche Gesundheit zu vermeiden Wenn Sie weitere Informationen zur Entsorgung Ihrer Altger te ben
48. ed de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Por medio de la presente UBIQUITI NETWORKS declara que el UBIQUITI NETWORKS device cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Niniejszym firma UBIQUITI NETWORKS o wiadcza e produkt serii UBIQUITI NETWORKS device spe nia zasadnicze wymagania i inne istotne postanowienia Dyrektywy 1999 5 EC UBIQUITI NETWORKS declara que este UBIQUITI NETWORKS device est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE Prin prezenta UBIQUITI NETWORKS declar c acest dispozitiv UBIQUITI NETWORKS este in conformitate cu cerin ele esen iale i alte prevederi relevante ale Directivei 1999 5 CE 59 UniFi AP PRO and AP AC User Guide Appendix H Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software hardware compatibility or field issues as quickly as possible We strive to respond to support inquiries within a 24 hour period Online Resources Support support ubnt com Community community ubnt com Downloads downloads ubnt com UBIQUITI NETWORKS 2580 Orchard Parkway San Jose CA 95131 www ubnt com O 2012 2013 Ubiquiti Networks Inc All rights reserved UniFi and Ubiquiti Networks
49. ed the cable through the Cable Feed of the UniFi AP 6 Align the slots on the UniFi AP with the tabs on the Mounting Bracket 7 Slide the UniFi AP down until it locks into place UniFi AP PRO and AP AC User Guide Chapter 2 Installation Ceiling Mount 6 Set the ceiling tile back into place 1 Remove the ceiling tile 7 Connect the Ethernet cable to the Main port 2 Place the Ceiling Backing Plate in the center of the ceiling tile Mark the four mounting screw holes and 25 mm hole for the Ethernet cable feed 8 Align the slots on the UniFi AP with the tabs on the Mounting Bracket P VEIS TDT Es SSES 25 mm Hole for Ethernet Cable Feed 3 Use a 3 mm drill bit to drill the screw holes and cut or drill the hole for the Ethernet cable feed 4 Secure the Mounting Bracket to the ceiling tile using the Ceiling Backing Plate M3x50 Flathead Screws and M3 Keps Nuts 5 Feed the Ethernet cable through the 25 mm hole 9 Slide the UniFi AP down until it locks into place Den rn rm rm rm rm rs rm rm E ee Ai FS Ubiquiti Networks Inc 9 UniFi AP PRO and AP AC User Guide Powering the UniFi AP AC The UniFi AP AC can be powered directly by a compatible PoE switch or with the included PoE GigE Adapter Connecting to a PoE Switch Connect the other end of the Ethernet cable coming from the Main port on the UniFi AP directly to a PoE port on one
50. er You need to provide the username password in order to perform any actions against this device Model UniFi AP 2 1 0 942 IP Address 192 168 25 115 dhcp MAC Address 00 15 6d 5c b5 d1 UAP6 Actions Locate Username ubnt Password ubnt The LED on the Access Point will flash so that it can be identified from other Access Points If the Access Point s Status requires the entry of a username and password enter them before clicking Apply 50 UniFi AP PRO and AP AC User Guide Manage Click to set the inform URL allowing the Access Point to be managed by an instance of the UniFi Controller software running in a NOC or in the cloud see Network Topology Requirements on page 2 for a visual representation of this configuration The following window appears Device Information Status Model IP Address MAC Address Actions Set Inform URL Username Password 192 168 25 115 Apply Managed Adopted This device is managed by other controller You need to provide the username password in order to perform any actions against this device UniFi AP 2 1 0 942 192 168 25 115 dhcp 00 15 6d 5c b5 d1 UAP6 Set Inform http unifi 8080 inform Apply Cancel Enter the URL port and path to the instance of the UniFi Controller software that the Access Point is to be managed by If the Access Point s status requires the entry of a usern
51. ests will be required to accept the Terms of Use before gaining access to the Internet Terms of Use amp accept the When logging in with Simple Password authentication guests will be required to enter the Guest Password and accept the Terms of Use before gaining access to the Internet A password is required to access the wireless network Guest Password Terms of Use amp accept the When logging in with Voucher based Hotspot authentication guests will be required to enter the voucher number and accept the Terms of Use before gaining access to the Internet I have a voucher Terms of Use amp accept the UniFi AP PRO and AP AC User Guide When logging in with Payment based Hotspot authentication guests will be required to select the package type click the payment choice and accept the Terms of Use before gaining access to the Internet Please select the package of your choice 8 Hour Pass 5 99 Day Pass 8 99 Pay by Paypal Pay by credit card Terms of Use amp accept the Access Control Restricted Subnets Enter any subnets that you don t want guests to be able to access Apply Click Apply to save changes Settings gt Admin Settings Settings Admin Settings Admin Preferences Admin Name admin Password Confirm Language English Email Alert Send alert to email Admin Name Displays the current admin name used to log in To change the admin name
52. f removal and reinstallation of any Product is not included in this warranty The warranty period of any repaired or replaced Product shall not extend beyond its original term Warranty Conditions The above warranty does not apply if the Product I has been modified and or altered or an addition made thereto except by Ubiquiti Networks or Ubiquiti Networks authorized representatives or as approved by Ubiquiti Networks in writing Il has been painted rebranded or physically modified in any way IlI has been damaged due to errors or defects in cabling IV has been subjected to misuse abuse negligence abnormal physical electromagnetic or electrical stress including lightning strikes or accident V has been damaged or impaired as a result of using third party firmware or VI has no original Ubiquiti MAC label or is missing any other original Ubiquiti label s VII has not been received by Ubiquiti within 30 days of issuance of the RMA In addition the above warranty shall apply only if the product has been properly installed and used at all times in accordance and in all material respects with the applicable Product documentation all Ethernet cabling runs use CAT5 or above and for outdoor installations shielded Ethernet cabling is used and for indoor installations indoor cabling requirements are followed Returns No Products will be accepted for replacement or repair without obtaining a Ret
53. for each user Activity Level Bytes per second mw OO zeg om maan om manna 065000 Uptime Displays the total time the user has been connected for this session Actions Click an action button to perform the appropriate action e Block Click this button to block a specific user from accessing the Access Point This will add the client to the Blocked Device list e Reconnect Click this button to reconnect a specific user to the Access Point FS Ubiquiti Networks Inc Chapter 7 Users Tab 31 UniFi AP PRO and AP AC User Guide Access Points 1 UNIFI Welcome admin settings logout Active Wireless Guests 2c sc PE Fitter br Ap an Name MAC Address gt Status IP Address Access Point My iPhone Authorized 169 254 58 29 Recent Events Alerts Settings Admin Chapter 8 Guests Tab The Guests tab displays a list of users that have connected to the guest network of the Access Point Search Allows you to enter text you want to search for Simply begin typing there is no need to press Enter e 2G Select if you only want guests of the 2 4 GHz wireless network displayed e 5G Select if you only want guests of the 5 GHz wireless network displayed e All Select to show all guests Filter by AP Drop down list of all available Access Points Select one to filter the results and display only guests connected to the selected Access Point Page Size Allows you to determine how many re
54. g tile 2 Place the Mounting Bracket in the center of the ceiling tile Mark the three mounting screw holes and 25 mm hole for the Ethernet cable 25 mm Hole for Ethernet Cable Feed 3 Use a 3 mm drill bit to drill the screw holes and cut or drill the 25 mm hole for the Ethernet cable feed FS Ubiquiti Networks Inc Chapter 2 Installation Secure the Mounting Bracket to the ceiling tile using the Ceiling Backing Plate M3x50 Flathead Screws and M3 Keps Nuts Feed the Ethernet cable through the 25 mm hole 6 Set the ceiling tile back into place 7 Connect the Ethernet cable to the Main 48V port UniFi AP PRO and AP AC User Guide 8 Align the notch on the UniFi AP PRO with the notch on the Mounting Bracket 9 Turn the UniFi AP PRO clockwise until it locks into place Powering the UniFi AP PRO The UniFi AP PRO can be powered directly by a compatible PoE switch or with the included PoE GigE Adapter Connecting to a PoE Switch Connect the other end of the Ethernet cable coming from the Main 48V port on the UniFi AP PRO directly to a PoE port on one of the following e 48V 802 3af compliant switch e Ubiquiti Networks TOUGHSwitch PRO model TS 8 PRO TOUGHSwitch PRO Power Connection Diagram 5 Ubiquiti Networks Inc Chapter 2 Installation Connecting to the PoE GigE Adapter 1 Connect the other end of the Ethernet cable coming from the Main 48V on the UniFi AP PRO to the Et
55. ge 1 name Basic 8HR what s shown on the credit card statement package 1 charged_as Hotspot 68 hour Wifi package 2 package 2 amount 8 99 package 2 hours 24 package 2 name Premium Daypass package 2 charged_as Hotspot 1 dayWifi package 3 this is a free trial package with amount A package 3 amount package 3 h package 3 name Free Trial whether to overwrite the user group policy per WLAN User default is false package 3 limit_overwritest kbps default i nlimite package 3 limit_down 4096 kbps default is Limite package 3 Limit_up 1824 Mbytes default is unlimited package 3 Limit_quota 1024 InvaliddccessPoint Please connect from guest wireless network InvalidPassword Invalid Password InvalidVoucher Invalid Voucher VYoucherQuotaExceeded The voucher has been used too many times VYoucherExpired The voucher has expired UseVoucher I have a voucher PasswordRequiredForWireless ccess A password is required to access the wireless network PaypalCance led Payment cancelled WelcomePage Title Action Required Guess Access We LcomePage FailedInternal The hotspot is not configured correctly PaymentPage InputCredit Please input the credit card information PaymentPage InvalidCardNumber Invalid credit card number PaymentPage InvalidExpirationMonth Invalid expiration month PaymentPage InvalidExpirationYear Invalid expiration year PaymentPage InvalidCCY Invalid security code PaymentPage
56. gt System Recent Events Alerts Settings Admin Settings System System Configuration System Name May Computer Country United States Services Automatic Upgrade Y Automatically upgrade firmware LED Y Enable status LED Background scanning Enable background scanning Scan Now Load Balancing Balance number of stations per radio 20 Network Discovery Make UniFi discoverable via UPnP Uplink Connectivity Monitor Y Enable connectivity monitor and wireless uplink Use default gateway Use custom IP Remote Logging Enable remote syslog server Port 514 Mail Server SMTP Server Enable Mail Server Port 25 3 Enable SSL Apply System Configuration System Name Editable field with the system name Country Select your country from the drop down list Services Automatic Upgrade When enabled this option will automatically upgrade your firmware when an update is available LED When enabled the LED on the Access Point will light up When disabled the LED will turn off Background Scanning When this option is enabled all managed Access Points will scan in the background for Rogue Access Points third party or UniFi Access Points that are being managed by another instance of the UniFi Controller software This option is disabled by default e Scan Now When clicked all managed Access Points will scan across all maps for two to three seconds New Access Points in their default state will
57. h for Simply begin typing there is no need to press Enter Admin Show all of the ecent events for the administrator AP Show all of the recent events for the AP All Show all of the recent events within Select the time period you want to filter Clicking on an Event Device Link The event messages have clickable links in brackets underlined in gray text for AP see Access Point Details on page 35 User and Guest see User Guest Details on page 44 Details vary based on the selection UniFi AP PRO and AP AC User Guide Alerts Important events are displayed in the alerts window The date and time of the event and the message are displayed Search You can enter text that you want to search for Simply begin typing there is no need to press Enter Unarchived Show all of the alert messages that have not been archived All Show all of the alert messages Archive All Archive all of the alert messages displayed on the screen Adopt Click to adopt an Access Point that is waiting for adoption Archive Archive the selected alert message Settings System System related settings Guest Control Guest portal and policies Wireless Networks Wireless networks Blocked Devices List of blocked wireless devices Admin Settings Admin username password and preferences User Groups User Group settings AN Ubiquiti Networks Inc Chapter 3 Using the UniFi Controller Software Settings
58. hernet port labeled POE on the PoE GigE Adapter 2 Connect an Ethernet cable from your LAN to the Ethernet port labeled LAN on the PoE GigE Adapter 3 Connect the power cord to the power port on the PoE GigE Adapter Connect the other end of the power cord to a power outlet After you install the hardware proceed to Software Installation on page 10 UniFi AP PRO and AP AC User Guide Hardware Installation of the UniFi AP AC The UniFi AP AC can be mounted to the wall or ceiling Perform the steps for the appropriate installation Wall Mount 1 Position the Mounting Bracket at the desired location on the wall with the cable feed slot pointed towards the floor 2 Use a pencil to mark the four mounting holes Use a 6 mm drill bit to drill the mounting holes 3 Follow the instruction for your type of Ethernet cable feed Feeds Through the Wall Cut or drill a circle approximately 25 mm in diameter just below the bottom center of the Mounting Bracket as shown above Then feed the CAT5 6 cable through the hole Feeds Along the Mounting Surface Remove the Cable Feed Plug on the side of the UniFi AP 4 Insert the M3x20 Screw Anchors into the 6 mm holes Secure the Mounting Bracket to the wall by inserting the M2 9x20 Screws into the anchors FS Ubiquiti Networks Inc Chapter 2 Installation 5 Connect the Ethernet cable to the Main port If the feed is along the mounting surface fe
59. i AP PRO Mounting Bracket Ceiling Backing Plate Sa M3x50 Flat Head M3 Keps Nuts with M2 9x20 Screws M3x20 Screw Screws Tooth Washers Qty 3 Anchors Qty 3 Qty 3 Qty 3 UBIQUIT UniFi Controller PoE GigE Adapter Power Cord Quick Start Guide CD with User Guide 48V 0 5A Gigabit UniFi AP AC saad UniFi AP AC Mounting Bracket Ceiling Backing Plate wy P A xD kb 1 NY Y e tog 7 e e e ye GH aS Sy i A a e w M3x50 Flat Head M3 Keps Nuts M2 9x20 Screws M3x20 Screw Screws Qty 4 Qty 4 Anchors Qty 4 Qty 4 Y lt UniFi Controller POE GigE Adapter Power Cord Quick Start Guide CD with User Guide 48V 0 5A Gigabit System Requirements e Windows Vista Windows 7 Windows 8 or Mac OS X e Java Runtime Environment 1 6 or above e Web Browser Mozilla Firefox Google Chrome or Microsoft Internet Explorer 8 or above UniFi AP PRO and AP AC User Guide Network Topology Requirements e ADHCP enabled network for the wired Access Point to obtain an IP address as well as for the wireless Access Points after the deployment s A management station computer running the UniFi Controller software located either onsite and connected to the same Layer 2 network or off site in a cloud or NOC O UAP PRO Lal UAP AC o LL ci do do de dd dd AE AE Router UAP UAP LR UAP Outdoor On Site Off Site Management Station Cloud NOC Sample Network Diagram
60. iFi AP PRO and AP AC User Guide Status Displays the status of the transaction Actions Allows you to refund a customer if necessary by clicking the Refund button Vouchers Allows the creation of vouchers including a distributable code duration values and use restrictions 2011 08 2011 08 2011 08 2011 2011 08 2011 08 2011 08 2011 08 Search Enter keywords in the Search box to find a specific voucher based on Code Create Time or Note values Print all Unused Vouchers Click Print All Unused Vouchers to send a page to your printer with voucher code and validity details Code Displays a list of active voucher codes Create Time Displays the time and date the voucher was created Note Displays any notes that were added using the Add Notes option during voucher creation Duration Displays the duration of minutes hours or days that the voucher enables the user to access the Internet Status Indicates whether it is a single use or multi use voucher Actions e Revoke Immediately deactivates the selected voucher e Print Batch Prints the selected voucher Active Voucher Page Slider Adjust the slider from left to right to view all Active Vouchers Create Vouchers Includes the following e Create Specify the number of vouchers to create e vouchers Choose whether the voucher can be used One time or for Multi use e for__ Choose how long the voucher is valid options include 8 hours 24 hours 2 days
61. ing you to specify the gain of the attached antenna After applying the settings go to Transmit Power under Details gt Radio 11 n g b which always shows EIRP and place the mouse over it to display how it s calculated FS Ubiquiti Networks Inc Chapter 10 Access Point Details Compatibility Available for 11n b g only Selects the wireless compatibility mode By default this is set to auto Choose one of the following e Auto Supports wireless b g n standards e 11n 11g only Only supports wireless n and wireless g devices e 11n only Only supports wireless n devices e 11g only Only supports wireless g devices Click apply to save any changes that you have made WLANs Allows the deployment of different WLANs on different Access Points pro Connected Details Users Guests Configuration gt Radios y WLANs WLANs 11n b g Name Overrides UBNT UniFi UBNT UniFi_guest WLANs 11n a Name Overrides Action mee UBNT UniFi UBNT UniFi_guest override Network gt Forget this AP WLANs 11n b g or WLANs 11n a Name Displays the name of the SSID network name of the wireless LAN WLAN that is available for the user to connect to Overrides Displays SSID override information applied to the wireless LAN WLAN using the Actions gt Override option 38 UniFi AP PRO and AP AC User Guide Actions Click Override to enable a VLAN set the VLAN ID and enter the SSID override name
62. ir UBIQUITI NETWORKS yfir v a UBIQUITI NETWORKS device er i samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Con la presente UBIQUITI NETWORKS dichiara che questo UBIQUITI NETWORKS device conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Ar o UBIQUITI NETWORKS deklar ka UBIQUITI NETWORKS device atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem UBIQUITI NETWORKS deklaruoja kad is UBIQUITI NETWORKS renginys atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas AN Ubiquiti Networks Inc Malti Maltese Norsk Norwegian Slovensky Slovak Svenska Swedish Espa ol Spanish Polski Polish Portugu s Portuguese Rom n Romanian Appendix G Declaration of Conformity Hawnhekk UBIQUITI NETWORKS jiddikjara li dan UBIQUITI NETWORKS device jikkonforma mal ti ijiet essenzjali u ma provvedimenti o rajn relevanti li hemm fid Dirrettiva 1999 5 EC UBIQUITI NETWORKS erkl rer herved at utstyret UBIQUITI NETWORKS device er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF UBIQUITI NETWORKS t mto vyhlasuje e UBIQUITI NETWORKS device sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES H rmed intygar UBIQUITI NETWORKS att denna UBIQUITI NETWORKS device st r verensst mmelse m
63. lay the channel used transmit power and packet information e Users Displays the hostnames of the users that are connected to the selected Access Point and the IP addresses assigned to them You can click the hostname to display additional details of each user A window with Details Statistics and Configuration is displayed The Details tab displays the MAC address hostname IP address uptime and the name of the connected Access Point The Statistics tab displays the channel used signal strength transmit and receive rates power saving enabled or disabled and the number of packets sent and received You can also click History to see a sortable list of events The Configuration tab allows you to change the alias name for the device FS Ubiquiti Networks Inc Chapter 4 Map Tab e Guests Displays the MAC address of guests that are connected to the guest network e Configuration Allows you to change the alias name of the device and channel setting You can also set the transmit power to Auto High Medium Low or Custom You can also remove the Access Point if you no longer want to manage it with the UniFi Controller software Remove Remove the Access Point from the location on the map Show You can click each of the following options to display Access Point labels details wireless coverage and topology on the map Show labels details coverage topology Map Sample y e Labels Displays the name applied t
64. le Oo Ma il Server Authentication 2 No authentication Simple Password Hotspot External Portal Server When enabled UniFi will send email alerts when triggered Pending Access Points and Disconnected Access Points to the administrator email address specified under Settings gt Admin Settings gt Admin Preferences gt Email Alert e No authentication When this option is selected guests are not required to log in but must accept the Terms of Use When you select No authentication you must select Guest Policy under Settings gt Wireless Networks gt Mail Server SSID gt Edit gt Wireless Configurations in order to enforce SMTP Server Y Enable Mail Server Port 25 Enable SSL selection of the Terms of Use by the guest Enable authentication username password Specify sender address Test SMTP Server Send test email to Authentication No authentication C Simple Password C Hotspot External Portal Server Expiration 8hours Landing Page Redirect to the original URL Promotional URL SMTP Server Enable by selecting the checkbox Portal Customization O Enable portal customization and entering the outgoing SMTP mail server name Portal URL Hostname Redirect using hostname Optionally you may enable Secure Sockets Layer SSL to provide communication security over the Internet The Simple Password When this option is selected guests port number will automatically change to 465
65. les dechets des m nages Il est de votre responsabilit de jeter ce mat riel ainsi que tout autre mat riel lectrique ou lectronique par les moyens de collecte indiqu s par le gouvernement et les pouvoirs publics des collectivit s territoriales L limination et le recyclage en bonne et due forme ont pour but de lutter contre l impact n faste potentiel de ce type de produits sur l environnement et la sant publique Pour plus d informations sur le mode d limination de votre ancien equipement veuillez prendre contact avec les pouvoirs publics locaux le service de traitement des d chets ou l endroit o vous avez achet le produit Italiano La direttiva europea 2002 96 EC richiede che le apparecchiature contrassegnate con questo simbolo sul prodotto e o sull imballaggio non siano smaltite insieme ai rifiuti urbani non differenziati Il simbolo indica che questo prodotto non deve essere smaltito insieme ai normali rifiuti domestici responsabilit del proprietario smaltire sia questi prodotti sia le altre apparecchiature elettriche ed elettroniche mediante le specifiche strutture di raccolta indicate dal governo o dagli enti pubblici locali Il corretto smaltimento ed il riciclaggio aiuteranno a prevenire conseguenze potenzialmente negative per l ambiente e per la salute dell essere umano Per ricevere informazioni pi dettagliate circa lo smaltimento delle vecchie apparecchiature in Vostro possesso Vi invitiamo a contattar
66. n 2 Name 2 WLAN Actions block reconnect block reconnect My Computer UBNT UniFi My iPhone UBNT UniFi 1 2 2 Name Displays the name MAC address if not defined of users connected to the primary network of the selected Access Point You can click the links under Name to display additional details of each user see User Guest Details on page 44 for more information WLAN Displays the name of the SSID network name of the wireless LAN WLAN that the user is connected to Actions Select from one of the following actions e Block Click this button to block a specific user from accessing the Access Point This will add the client to the Blocked Device list e Reconnect Click this button to reconnect a specific user to the Access Point 36 UniFi AP PRO and AP AC User Guide Guests pro Connected Details Users Guests Configuration gt Name gt WLAN iPhone 2 UBNT UniFi_guest 1 1 1 Name Displays the name MAC address if not defined of users connected to the guest network of the selected Access Point You can click the links under Name to display additional details of each user see User Guest Details on page 44 for more information WLAN Displays the name of the SSID network name of the wireless LAN WLAN that the user is connected to Actions Select from one of the following actions e Block Click this button to block a specific user from accessing the Access Poi
67. n to active mode when Down or Up activity resumes Icon Clients Mode 5 GHz Active 802 11a 802 11n a or 802 11ac 5 GHz Power Save 802 11a 802 11n a or 802 11ac 2 4 GHz Active Search Allows you to enter text you want to search for 802 11n Simply begin typing there is no need to press Enter 2 4 GHz Power Save e 2G Select if you only want users of the 2 4 GHz wireless 802 11n network displayed 2 4 GH Acti e 5G Select if you only want users of the 5 GHz wireless 802 1 19 network displayed 2 4 GHz Power Save e All Select to show all users Gy 802 119 weg Filter by AP Drop down list of all available Access Points Select one to filter the results and display only users connected to the selected Access Point Page Size Allows you to determine how many results are O do powcr SANE 2 4 GHz Active 802 1 1b 802 11b displayed per page Select 10 20 30 40 60 or 100 Name MAC Address Displays the hostname alias or MAC address of the connected user You can click the name to get additional details Down Displays the total bytes of data received by the user IP Address Displays the IP address assigned to the user Up Displays the total bytes of data sent by the user WLAN Displays the name of the SSID network name of the wireless LAN WLAN that the user is connected to FS Ubiquiti Networks Inc 30 UniFi AP PRO and AP AC User Guide Activity Displays the level of activity
68. n to manage your wireless networks Admin Name Password Interface Tabs The UniFi software consists of six primary tabs This User Guide covers each tab with a chapter For details on a specific tab refer to the appropriate chapter s Map Tab on page 20 e Statistics Tab on page 26 Access Points Tab on page 28 Users Tab on page 30 e Guests Tab on page 32 e All Clients Tab on page 34 Common Interface Options The common interface options are accessible from all tabs in the UniFi interface UniFi AN Ubiquiti Networks Inc Chapter 3 Using the UniFi Controller Software Access Points e connected Drop down clickable list of all of the Access Points that are online e disconnected Displays a list of Access Points that were previously online but are no longer accessible e pending Drop down clickable list of all of the Access Points that are not yet managed but are available for management Stations e users Displays the total number of users connected to the primary network e guests Displays the total number of users connected to the guest network Recent Events Displays a list of recent events including the date and time the event occurred and the details of the event The User and Access Point names are clickable links Event Slider Move the slider right and left to navigate between pages of events Search You can enter text that you want to searc
69. nt This will add the client to the Blocked Device list e Reconnect Click this button to reconnect a specific user to the Access Point FS Ubiquiti Networks Inc Chapter 10 Access Point Details Configuration Allows you to change device configuration settings Click the apply button to commit any changes Config pro Connected Details Users Guests Configuration y Config General Settings Alias PRO _apply gt Radio s gt WLANs Network gt Forget this AP General Settings Alias Allows you to name the device Click Apply to save your change 37 UniFi AP PRO and AP AC User Guide Radio s pro Connected Details Users Guests Configuration y Radio s Radio 11n b g Channel Auto HT20 Tx Power Low a Compatibility Auto Radio 11n a Channel Auto HT20 zl Tx Power Low a _apply gt WLANs Network gt Forget this AP Radio 11n b g or Radio 11n a Channel Select a channel or leave the default auto setting You can also use the default HT20 for 20 MHz operation or HT40 for 40 MHz operation Tx Power By default the transmit power is set to Auto You can also manually select High Medium Low or Custom e High The highest TX power we can deliver e Low The lowest TX power e Medium Halfway in between High and Low e Custom Full custom setting If the AP is using an external antenna the Antenna Gain field will appear allow
70. o the Access Point Refer to Alias under Configuration on page 37 to change a name applied to an Access Point If no custom label is applied the Access Point s MAC address will be displayed e Details Displays the Access Point name MAC address transmit receive channel number of users connected and number of guests connected 23 UniFi AP PRO and AP AC User Guide e Coverage Displays a visual representation of the wireless range covered by the Access Point Topology Displays a visual representation of the network configuration and connections between Access Points Any devices that is wirelessly connected will have a wireless icon next to it A path of arrows will indicate which device the wireless device is downlinking from Map If multiple maps have been uploaded you can select which map you want to view using this option Home Office Remote Office FS Ubiquiti Networks Inc Chapter 4 Map Tab Configure Maps Use this option to add maps or edit the current map s Zoom Slider Use to zoom the map detail in and out Set Map Scale Use this option to define the scale of the map You will draw a line and define the distance that the line represents Setting the Map Scale 1 Click the Set Map Scale button 2 Click and hold to draw a line in the area that you want to use to set the scale of the map If you need to redraw the line just click and hold again to draw a new line Once you re
71. o the primary or guest network FS Ubiquiti Networks Inc Statistics My_Computer Details Statistics Statistics ESSID Connected AP Channel Signal TX Rate RX Rate Activity Power Save Received Pkts Bytes Sent Pkts Bytes Chapter 11 User Guest Details History Configuration UBNT UniFi 00 27 22 64 ff 12 36 11na 99 50 dBm OM 6M 114B sec Enabled 2 00 310 213 80 4K ESSID Displays the wireless network name SSID of the network that the user is connected to Connected AP Displays the MAC address or name of the Access Point the user is connected to Channel Displays the channel being used for wireless communication Signal Displays the signal level TX Rate Displays the transmit rate RX Rate Displays the reception rate Activity Displays user activity Power Save Indicates whether power saving is enabled Received Pkts Bytes Displays the number of packets and total bytes received by the user Sent Pkts Bytes Displays the number of packets and total bytes transmitted by the user user is connected Note The Statistics tab will only appear when the AA UniFi AP PRO and AP AC User Guide History My_Computer Details Statistics History Configuration Recent Connections gt Date Time Duration Down Up 2011 02 02 15 05 38 2m 53s 2 06M 577K 2011 01 25 12 16 00 10m 21s 12 2M 1 83M 2011 01 25 12 15 12 38s 636K 428K 2011 01 25
72. ot apply to you You may have other rights that vary from country to country state to state or province to province Some countries states and provinces do not allow the exclusion or limitation of liability for incidental or consequential damages so the above limitation may not apply to you EXCEPT TO THE EXTENT ALLOWED BY LOCAL LAW THESE WARRANTY TERMS DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY SOFTWARE EMBEDDED IN THE PRODUCT TO YOU The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any transactions regarding the sale of the Products FS Ubiquiti Networks Inc Appendix E Warranty 56 UniFi AP PRO and AP AC User Guide Appendix F Compliance Information FCC Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmf
73. ridging Reset The Reset button serves two functions e Restart It will restart the device when you press and release it quickly Restore Factory Defaults When you press and hold it for more then 5 seconds it will restore the device to the factory default settings Cable Feed Plug If your Ethernet cable feeds along the mounting surface remove the Cable Feed Plug Mounting Bracket Locki o EM Locking Clip During installation the Locking Clip on the Mounting Bracket locks into the Locking Notch on the UniFi AP to help prevent easy removal of the UniFi AP A Ubiquiti Networks Inc Chapter 1 Product Overview UniFi AP AC LED LED Color Status Steady white Factory default waiting to be integrated Alternating Device is busy do not touch or unplug it white blue This usually indicates that a process such as a firmware upgrade is taking place Quickly flashing This is used to locate an AP blue When you click Locate in the UniFi Controller software the AP will flash It will also display the location of the AP on the map Steady blue Indicates the device has been successfully integrated into a network and is working properly Steady blue Indicates the device is in an isolated state with occasional all WLANs are brought down until an uplink flashing is found UniFi AP PRO and AP AC User Guide Ports Reset Button L Mounting Bracket Locking Clip lU Locking
74. roller Fi iim UniFi Controller UniFi 3 If your computer doesn t have Java 1 6 or above Copyright 2005 2011 Ubiquiti Networks Inc AN Rights Reserved installed you will be prompted to install it Click Install uni Cooler 2 2 4 started to continue Launch a Browser to Manage Wireless Network Joa Setup Wekome a x amp sun 2 Select your language and country Alternatively you Welcome to Java click restore from a previous backup to use a file that Java provides safe and secure access to the world of amazing Java content CO ntains your backup settings Click Next From business solutions to helpful utilities and entertainment Java makes your internet experience come to life Note No personal information is gathered as part of our install process Click here for more information on what we do collect UNIFI welcome Click Install to acceptthe license agreement and install Java now Thank you for purchasing Ubiquiti Enterprise solution You will be able to set up your wireless network in a few minutes Change destination folder Install gt First please select the language of your preference 4 Cl ick Next Select your country Alternatively you can restore from a previous backup W UniFi Setup fe A Installation Complete UniFi Setup was completed successfully Completed Note U S product versions are locked to the U S Countr
75. s Users Guests Configuration v Overview MAC Address 00 27 22 64 ff 03 Model UniFi AP Pro Version 2632 301 IP Address 10 0 0 54 Uptime 4d 1h 53s Users 0 Guests 0 gt Uplink Wire gt Radio 11n b g gt Radio 11n a MAC address Displays the MAC address of the Access Point Model Displays the model information Version Displays the version of software used on the Access Point Ak Ubiquiti Networks Inc Chapter 10 Access Point Details IP address Displays the IP address of the Access Point Uptime Displays the amount of time the Access Point has been running without interruption Users Displays the number of users connected to the primary network Guests Displays the number of users connected to the guest network Uplink Wire Displays details on a wired Access Point including the connection speed duplex type Down Pkts Bytes in K M Up Pkts Bytes in K M and Activity in B sec Pro Connected Details Users Guests Configuration y Uplink Wire Speed 1000 Duplex Full Duplex Down Pkts Bytes 5 78K 2 94M Up Pkts Bytes 35 8K 4 98M Activity 0 00B sec gt Radio 11n b g gt Radio 11n a 35 UniFi AP PRO and AP AC User Guide Radio 11n b g or Radio 11n a Click Radio 1 1n b g or Radio 11n a to display the channel and transmit receive statistics pro Connected Details Users Guests Configuration gt Uplink Wire y Radio 11n b g
76. simply enter a new name and click Apply Password A new password can be entered in this field Ensure that you enter the password again in the Confirm field and then click Apply to save your new password Confirm Used to confirm your new password Language Selects the language for use in the interface Email Alert Select to enable email alerts and enter the administrator email address in the Send alert to email box See Mail Server on page 15 for information on setting up the outgoing SMTP mail server Apply Click Apply to save changes Settings gt Wireless Networks Recent Events Settings Admin Settings Wireless Networks Wireless Configurations Name Security Guest Network corp wpapsk No guest open Yes FS Ubiquiti Networks Inc Chapter 3 Using the UniFi Controller Software Wireless Configurations Name Displays the wireless network name SSID Security Displays the type of security being used on your wireless network Guest Network Indicates whether the network is a guest network Actions Select an action button to perform the desired action e Edit Select to make changes to the wireless network settings e Delete Select to delete the wireless network Wireless Configuration Settings Wireless Networks RR UBNT Wireless Configurations Name SSID RR UBNT M Enabled Security Open O WEP A WPA Personal O WPA Enterprise Security Key Guest Policy Apply guest
77. sphrase to connect to the wireless network e Security Key Enter the passphrase that users will use to connect to the wireless network WPA Enterprise WPA Enterprise uses a RADIUS server to authenticate users on the wireless network e IP Address This is where the IP address of the RADIUS server is specified Port The port number is entered here By default it is 1812 e Password The password used to authenticate on the RADIUS server is entered here e Guest Policy Select this option to enable guest access policies on this wireless network Advanced e VLAN To use a VLAN select Use VLAN ID and enter the port number e Hide SSID Select this option if you don t want the SSID to be broadcast e WPA Defines supported WPA and encryption methods e User Group Allows assignment of wireless users to a specific user group Click Apply to save any changes that you have made Click Cancel to discard changes Settings gt Blocked Devices Displays the list of blocked wireless devices Settings Blocked Devices Blocked Devices MAC Address 00 11 22 33 44 55 Unblock Click to unblock a wireless device See User Guest Details on page 44 for information on blocking wireless devices Ubiquiti Networks Inc Chapter 3 Using the UniFi Controller Software Settings gt User Groups Recent Events Alerts Settings Admin Settings User Groups User Group Settings Name Bandwidth Limit Default
78. splays the MAC address of the Access Point Model Displays the model information Version Displays the version of software used on the Access Point Last Seen Displays the amount of time that has passed since the Access Point was last seen Locate Click to flash the LED on the Access Point and flash the Access Point icon on the map Adopt Click to adopt the Access Point so you can manage it using the UniFi Controller software 42 UniFi AP PRO and AP AC User Guide Forget this AP Pro Connected Details Users Guests Configuration Config gt Radio s gt WLANs Network y Forget this AP If you no longer wish to manage this AP you may remove it Note that all configurations and history with respect to this access point will be wiped out forget Forget Click to remove the Access Point from management by the UniFi Controller software and to restore it to factory default settings Note Use caution when clicking forget This will restore the Access Point to factory settings when in a Connected state Do not use the Forget option when the Access Point is in an Isolated state If you do the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect by wire FS Ubiquiti Networks Inc Chapter 10 Access Point Details 43 UniFi AP PRO and AP AC User Guide Chapter 11 User Guest Details The User and Guest hyperlinks bring up the User
79. stname Allows the designation of a hostname for the portal URL in place of the default IP address Paired with a SSL certificate ensures site certificates are displayed as trusted in the guest browser Example www ubnt com Hotspot The Hotspot options are only visible when Hotspot authentication is selected e Voucher When selected vouchers including distributable code duration values and use restrictions can be created using Hotspot Manager see Hotspot Manager on page 46 e Payment When enabled allows payment based authentication to be set up with your PayPal Website Payments Pro account Payments and Transactions can be managed using Hotspot Manager see Hotspot Manager on page 46 e PayPal PayPal account details are entered here Username Enter the corresponding Username Password Enter the corresponding Password Signature Enter the corresponding Signature for the PayPal account to be used for receiving payments A Ubiquiti Networks Inc Chapter 3 Using the UniFi Controller Software Use Paypal Sandbox For PayPal testing purposes enable this option and click Apply Sandbox Account to set up access your PayPal Sandbox Test Environment e Hotspot Operator Click Go to Hotspot Manager to manage Wireless Guests Payments Transactions Vouchers and Operator Accounts See Hotspot Manager on page 46 e Apply Click Apply to save changes When logging in with No authentication gu
80. sults are displayed per page Select 10 20 30 40 60 or 100 Name MAC Address Displays the hostname alias or MAC address of the connected guest You can click the name to get additional details Status Indicates whether the guest is authorized or not For authorization guests must accept the Terms of Use if the guest portal is enabled and authenticate if authentication is enabled IP Address Displays the IP address assigned to the guest FS Ubiquiti Networks Inc Chapter 8 Guests Tab Refresh Guests Page Size 10 Uptime Actions block unauthorize Access Point Displays the hostname or alias ofthe Access Point You can click the name to get additional details on the Access Point Signal Displays the signal strength and type from the Access Point to the client If a lightning bolt symbol is present the device is in power save mode The device will return to active mode when Down or Up activity resumes Icon Clients Mode 5 GHz Active 802 11a 802 11n a or 802 11ac 5 GHz Power Save 802 11a 802 1 1n a or 802 11ac 2 4 GHz Active 802 1 1n 2 4 GHz Power Save 802 11n 2 4 GHz Power Save 802 119 2 4 GHz Active 802 11b 2 4 GHZ Power Save 802 11b Down Displays the total bytes of data received by the guest 2 4 GHz Active 802 119 Up Displays the total bytes of data sent by the guest 32 UniFi AP PRO and AP AC User Guide Activity Displays the level of acti
81. th the UniFi AP AP LR AP Outdoor and AP Outdoor 5G It includes the UniFi Controller software which allows you to manage your wireless network using a web browser This User Guide is for use with version 2 4 or above of the UniFi Controller software and the following UniFi Enterprise WiFi System Access Point models NETAS Model Wi Fi Standards UniFi AP PRO UAP PRO 802 11a b g n UniFi AP AC UAP AC 802 11a b g n ac Unless otherwise needed to specify differences between the two models this User Guide will refer to both as UniFi AP Additional information is available on our website at http wiki ubnt com UniFi_FAQ The UniFi AP also includes the necessary hardware for mounting the unit on a wall or a ceiling The UniFi AP PRO can be powered by any of the following e PoE GigE Adapter included e 48V 802 3af compliant switch e Ubiquiti Networks TOUGHSwitch PRO model TS 8 PRO The UniFi AP AC can be powered by any of the following e PoE GigE Adapter included e PoE 802 3at compliant switch e Ubiquiti Networks TOUGHSwitch PRO model TS 8 PRO TERMS OF USE All Ethernet cabling runs must use CAT5 or above It is the customer s responsibility to follow local country regulations including operation within legal frequency channels output power indoor cabling requirements and Dynamic Frequency Selection DFS requirements A Ubiquiti Networks Inc Chapter 1 Product Overview Package Contents UniFi AP PRO UniF
82. ting Temperature 10 to 55 C Operating Humidity 5 80 Condensing Advanced Traffic Management Per User Rate Limiting Voice Video Best Effort and Background Supported Data Rates Mbps 6 9 12 18 24 36 48 54 Mbps 6 5 Mbps to 450 Mbps MCSO MCS23 HT 20 40 6 5 Mbps to 1300 Mbps MCSO MCS9 NSS1 2 3 VHT 20 40 80 6 9 12 18 24 36 48 54 Mbps FS Ubiquiti Networks Inc 53 UniFi AP PRO and AP AC User Guide Appendix D Safety Notices 1 Read follow and keep these instructions 2 Heed all warnings 3 Only use attachments accessories specified by the manufacturer A WARNING Do not use this product in location that can be submerged by water A WARNING Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning Electrical Safety Information 1 Compliance is required with respect to voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified may result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed There are no operator serviceable parts inside this equipment Service should be provided only by a qualified service technician This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet
83. tion a default map is displayed Configure Maps button Adding Custom Maps To add a custom map you must first create the image using an illustration image editing or blueprint application that exports jpg gif or png file formats FS Ubiquiti Networks Inc 20 UniFi AP PRO and AP AC User Guide Chapter 4 Map Tab 2 Click Add a Map Adding a Google Map Add a Map To add a Google Map to the UniFi Controller software Map view UnIFI 1 Click Configure Maps Configure Maps button UE 3 Entera map name in the Description field and click Upload my own Click the Browse button to locate the file to use as a map valid file formats are jpg gif and png Click Continue 2 Click Add a Map Add a Map UE 3 Entera map name in the Description field and click Use 4 Click Close Google Maps Click Continue die E Ubiquiti Networks Inc 21 UniFi AP PRO and AP AC User Guide Chapter 4 Map Tab 4 The default view is Map which looks like a street map 5 Click Close Use the tools on the left to navigate the map or zoom in out You can adjust the zoom using the slider on the right In the Search field you can enter an address or the Placing Access Points on the Map latitude and longitude of a specific location Google Drag the Access Point con s from the Unplaced APs Maps will automatically update the map list on the left to the appropriat
84. to apply to the wireless LAN WLAN pro Connected Details Users Guests Configuration gt Config gt Radio s y WLANs Override Enabled M Enabled on this AP VLAN Use VLAN ID 4095 SSID UBNT NO GUESTS PSK 12345678 Network Forget this AP Enabled Select to enable or clear to disable override settings on the WLAN VLAN Select to enable VLAN or clear to disable VLAN VLAN ID The VLAN ID is a unique value assigned to each VLAN at a single device every VLAN ID represents a different Virtual Local Area Network A value between 2 and 4095 may be entered For example in a larger deployment where there are multiple buildings it s possible that a different VLAN ID is used in each building while still on the same corporate network SSID Enter the SSID override name to apply to the wireless LAN WLAN PSK If the WPA Personal security option has been applied to the WLAN under Settings gt Wireless Networks the Pre Shared Key PSK for the SSID specified will automatically appear in this field Click Apply to save any changes that you have made Click Restore to remove any overrides that were applied to the selected WLAN Click Cancel to prevent application of any changes you have made FS Ubiquiti Networks Inc Chapter 10 Access Point Details Network The Access Point can be configured to obtain an IP address automatically or configured with a static IP address Network Settings pro
85. tworks Inc Appendix A Portal Customization 6 Double click the portal folder to open it Y DEVICES Macintosh HD po es backup db devices keystore Desktop A robrohm A Applications ha pb_press ai ch KI Documents Dropbox system properties update json E Y SEARCH FOR E Today Yesterday h Past Week a All Images 3 All Movies All Documents 7 items 342 86 GB available Windows The Windows files are located in the following location lt Drive_Letter gt Users lt Username gt Ubiquiti UniFi data portal Customizable Default Files The following default customizable html and css files can be found in the portal folder index html The main landing page e payment html Used for credit card information submission Requires https and also serves as an example of an additional html page fail htm Page displayed when there is an error handling a guest login e reset min css e styles css Another important customizable file is located in the bundle folder The messages properties file can be edited with a text editor such as TextEdit This defines package costs length of access package titles and how the charge will appear on a customer s credit card Error messages are also defined here 800 _ y messages propprties package 1 amount is in US dollars package 1 amount 5 99 package 1 hours 8 what s shown in the Hotspot Manager packa
86. uble click the UniFi 5 Ensure that the Start UniFi Controller after installation icon option is checked and click Finish 000 amp Applications Iw Unin Setup Pages Lag 8 7 Q y FAVORITES 2 Completing the UniFi Setup Wizard E Dropbox s g P UB LON E All My Files AE 4 J UniFi has been installed on your computer gt AirDrop nata wc NAS Click Finish to dose this wizard System Preferences TextEdit Time Machine UniFi laa Desktop F Start UniFi Controller after installation Kl Documents Downloads Movies wem J Music UniFi Discover Utilities Pictures 27 hems Proceed to the section Configuring the UniFi Controller Software in the next column PC Users 1 Launch UniFi installer exe 2 Click Install Note The UniFi Controller software can also be launched from Start gt All Programs de Ubiquiti UniFi Uninstall UniFi 4 Back f W UniFi Setup Welcome to the UniFi Setup Wizard This wizard will guide you through the installation of UniFi Itis recommended that you dose all other applications before starting Setup This will make it possible to update EE Configuring the UniFi Controller Software Click Install to start the installation 1 The UniFi Controller software startup will begin Click Launch a Browser to Manage Wireless Network 8 0 0 Ubiquiti UniFi Cont
87. ul interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For MPE and antenna usage details please visit our website at www ubnt com products Industry Canada This Class A digital apparatus complies with Canadian ICES 003 To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that permitted for successful communication This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Cet appareil num rique de la classe A est confrome a la norme NMB 003 Canada Pour r duire le risque d interf rence aux autres utilisateurs le type d antenne et son gain doivent tre choisies de facon que la puissance isotrope rayonn e quivalente PIRE ne d passe pas ce qui est n cessaire pour
88. urn Materials Authorization RMA number from UBIQUITI NETWORKS during the warranty period and the Products being received at UBIQUITI NETWORKS facility freight prepaid in accordance with the RMA process of UBIQUITI NETWORKS Products returned without an RMA number will not be processed and will be returned freight collect or subject to disposal Information on the RMA process and obtaining an RMA number can be found at www ubnt com support warranty A Ubiquiti Networks Inc Appendix E Warranty Disclaimer EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN UBIQUITI NETWORKS ITS AFFILIATES AND ITS AND THEIR THIRD PARTY DATA SERVICE SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO REPRESENTATIONS GUARANTEES OR WARRANTIES OF MERCHANTABILITY ACCURACY QUALITY OF SERVICE OR RESULTS AVAILABILITY SATISFACTORY QUALITY LACK OF VIRUSES QUIET ENJOYMENT FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT AND ANY WARRANTIES ARISING FROM ANY COURSE OF DEALING USAGE OR TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR ITS THIRD PARTY PROVIDERS CONTROL BUYER S EQUIPMENT OR THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES INCLUDING THE INTERNET AND THAT THE PRODUCTS AND SERVICES MAY BE SUBJECT TO LIMITATIONS INTERRUPTIONS DELAYS CANCELLAT
89. vity for each guest Activity Level Bytes per second mw OO zeg om maan om manna 065000 Uptime Displays the total time the guest has been connected for this session Actions Click an action button to perform the appropriate action Block Click this button to block a specific guest from accessing the Access Point Reconnect Click this button to reconnect a specific guest to the Access Point Authorize When a guest is in a pending state authorization can be granted here manually Unauthorize Removes authorization of wireless guest access and disconnects the client FS Ubiquiti Networks Inc Chapter 8 Guests Tab 33 UniFi AP PRO and AP AC User Guide die Welcome admin settings logout All Wireless Clients Blocked Noted User Guest EN Offline Only PEU Last Seen 7 days User Guest User User User a8 00 a5 91 35 cd User 70 00 a5 1d 42 84 User 74 00 a5 c6 20 c5 User 08 00 a5 67 10 a4 User L 2313 Chapter 9 All Clients Tab The All Clients tab displays a list of clients that have connected to the guest or primary network of the Access Point at some time during the period specified Search Allows you to enter text you want to search for Simply begin typing there is no need to press Enter You can apply the following primary filters e Blocked Select if you only want blocked users and guests displayed e Noted Select if you only want users and guests whose configurations
90. y Code to ensure compliance with FCC regulations FAS Ubiquiti Networks Inc 11 UniFi AP PRO and AP AC User Guide Chapter 2 Installation 3 Select the devices that you want to configure and click 6 Review your settings Click Finish to save your settings Next or click Back to make changes Once the wizard is finished the browser will be redirected to the UniFi management interface discover Please select the devices you d like to config UNIFI EI MAC Address IP Address Version i Uptime WM 00 27 22 12 b3 92 192 168 25 97 develop 494 4h 51m 29s NW 00 27 22 12 b2 fc 192 168 25 197 develop 494 4h55m 9s finish Please review the settings below Click Back to make any changes or Finish to activate the settings Once finished you will be redirected to the management interface 00 27 22 06 ee 75 192 168 25 78 develop 494 Ap 51m Secure SSID UBNT Guest SSID UBNT GUEST Admin Name Admin 4 The UniFi Installation Wizard will create a secure primary wireless network for your devices Perform the following steps Congratulations your wireless network is now configured A login screen will appear for the UniFi Controller UNIFI management interface Enter the admin name and wireless password that you created and click Login The Installation Wizard will create a secure primary wireless network for your devices Enter the wireless settings that you would like to use below Optionally you ma
91. y create an open wireless network for your guests UNIFI Please login to manage your wireless networks Enable Guest Access Admin Name Login a Enter the wireless network name SSID in the Secure SSID field b Enter a passphrase to be used for your primary network in the Security Key field Proceed to the next chapter for information on using the UniFi Controller software c To enable guest access select Enable Guest Access and enter a guest network name in the Guest SSID field d Click Next 5 Enter an admin name in the Admin Name field and password in the Password field to use when accessing the management interface Confirm your password in the Confirm field Click Next UNIFI password Please enter an administrator name and password for UniFi Controller access FAS Ubiquiti Networks Inc 12 UniFi AP PRO and AP AC User Guide Chapter 3 Using the UniFi Controller Software The UniFi Controller software that comes with your UniFi AP has a browser based interface for easy configuration and management To access the interface perform the following steps 1 Launch the UniFi Controller application if hasn t already been started e Mac users Go gt Applications gt UniFi e Windows users Start gt All Programs gt Ubiquiti UniFi 2 The UniFi login screen will appear Enter the admin name and password in the appropriate fields and click Login UNIFI Please logi

Ubiquiti Networks UAP-PRO-3 WLAN access point

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