DELL XPS 12
Contents
1. Removing the Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover See Removing the Base Cover on page 10 Procedure 1 Disconnect the battery cable from the system board 2 Remove the screws that secure the battery to the palm rest assembly 3 Lift the battery along with its cable off the palm rest assembly 1 battery cable 2 screws 8 5 battery 4 Slide and hold the power switch for about five seconds to ground the system board Removing the Battery 13 Replacing the Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the palm rest assembly and place the battery on the palm rest assembly 2 Repla2. 9 Lift the keyboard off the palm rest assembly I screws 24 2 keyboard Removing the Keyboard 53 Replacing the Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A 1 On 10 11 54 CAUTION Make sure that no cables are placed under the keyboard Insert the key caps into the slots on the palm rest assembly and align the screw holes on the keyboard with the screw holes on the palm rest assembly Replace the screws that secure the keyboard to the palm rest assembly Align the screw holes on the mSATA bracket with the screw holes on the palm rest assembly Replace the screws that secure the mSATA bracket to the palm rest assembly Slide the keyboard cable into the keyboard cable connector and press down on the connector latch to secure the cable CAUTION Make sure that no cables are placed under the system board Turn the system board over and align the screw holes on the system board with the screw holes on the palm rest assembly Replace the screws that secure the system board to the palm rest assembly Connect the display cables to
3. that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 Lift the connector latch and disconnect the touchpad cable from the system board 2 Remove the screws that secure the speakers to the palm rest assembly 3 Disconnect the speaker cable from the I O board 4 Peel off the adhesive foams from the speaker cable note the routing and remove the cables from the routing guides 5 Lift the speakers along with the speaker cable off the palm rest assembly 1 touchpad cable connector 2 latch 5 touchpad cable 4 screws 4 5 speakers 2 6 speaker cable 7 7 adhesive foams 3 Removing the Speakers 19 Replacing the Speakers AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_com
4. Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the power adapter port cable under the display hinge 2 Align the screw hole on the power adapter port with the screw hole on the palm rest assembly 3 Replace the screw that secures the power adapter port to the palm rest assembly Connect the power adapter port cable to the system board Postrequisites 1 Replace the battery See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 32 Replacing the Power Adapter Port Removing the System Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing th
5. 3 Disconnect all cables such as power and USB cables from your computer Disconnect all peripherals connected to your computer Recommended Tools The procedures in this document require the following tools e Phillips screwdriver e Torx 5 T5 screwdriver e Plastic scribe Before Working Inside Your Computer 7 Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A A A gt b gt gt gt WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking ta
6. Carefully lift the system board and turn it over 1 screws 4 2 system board 3 coin cell battery cable 7 Lift the connector latch and disconnect the keyboard cable from the system board 1 keyboard cable 2 connector latch 8 Lift the system board off the palm rest assembly Removing the System Board 35 Replacing the System Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the keyboard cable into the keyboard cable connector and press down on the connector latch to secure the cable A CAUTION Make sure that no cables are placed under the system board 2 Turn the system board over and align the screw holes on the system board with the screw holes on the palm rest assembly 3 Replace the screws that secure the system board to the palm rest assembly 4 Connect the coin cell battery cable to the system board 5 Slide the keyboard backlight cable the NFC cable and the touchpad cable in the respective connectors and press down on the connector latches to secure the cables 6 Connect the display cables to the system board K NOTE When connect
7. on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Turn the system badge over and place it on the base cover 1 base cover 2 system badge 10 Removing the Base Cover 3 Remove the screws that secure the base cover to the palm rest assembly 1 screws 11 2 base cover 4 Place the computer with the rear side facing you and starting from the right side gently pry up the base cover 5 Lift the base cover at an angle and slide it to release the power switch slot from the power switch 1 power switch slot 2 power switch 5 base cover Removing the Base Cover 11 Replacing the Base Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the power switch slot into the power switch and place the base cover on the palm rest assembly 2 Snap the base cover into place Replace the screws that secure the base cover to the palm rest assembly Turn the system badge over and snap it into place A W 12 Replacing the Base Cover
8. safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 In sequential order indicated on the heat sink loosen the captive screws that secure the heat sink to the system board 2 Lift the heat sink off the system board I captive screws 4 2 heat sink Removing the Heat Sink 29 Replacing the Heat Sink AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure K NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved
9. 4 NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Drivers and Downloads In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen Flashing the BIOS
10. 6 Removing the Fan Note the routing of the coin cell battery cable and remove the cable from the routing guides on the fan Disconnect the fan cable from the system board Remove the screws that secure the fan to the keyboard Slide and lift the fan along with its cable away from the keyboard 1 coin cell battery cable 2 fan 3 screws 2 4 fan cable Removing the Fan 27 Replacing the Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tab on the fan under the heat sink and align the screw holes on the fan with the screw holes on the keyboard 2 Replace the screws that secure the fan to the keyboard 3 Connect the fan cable to the system board 4 Route the coin cell battery cable through the routing guides on the fan 5 Connect the l O board cable to the I O board and the system board Postrequisites 1 Replace the battery See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 28 Replacing the Fan Removing the Heat Sink AN WARNING Before working inside your computer read the
11. Align the screws on the heat sink with the screw holes on the system board In sequential order indicated on the heat sink tighten the captive screws that secure the heat sink to the system board Postrequisites 1 Replace the battery See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 30 Replacing the Heat Sink Removing the Power Adapter Port AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove the screw that secures the power adapter port to the palm rest assembly 3 Slide and release the power adapter port cable from under the display hinge 4 Lift the power adapter port off the palm rest assembly 5 4 J SS 2 1 power adapter port 2 screw 3 display hinge 4 power adapter port cable Removing the Power Adapter Port 31 Replacing the Power Adapter Port AN WARNING
12. Dell XPS 12 Owner s Manual Computer model XPS 9Q33 9034 Regulatory model P20S Regulatory type P205002 Notes Cautions and Warnings 4 NOTE A NOTE indicates important information that helps you make better use of your computer MA CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc Trademarks used in this text Dell the DELL logo and XPS are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft corporation in the United States and or other countries 2013 06 Rev A00 Contents Before Working Inside Your Computer 7 Before You BeOgIL ooo ae OER 7 Recommended fools caca 6 eld oo ee ee AR 7 Safety INSUCHONS 6 6 sd E E E ee a 8 After Working Inside Your Computer 9 Removing the Base Cover 10 PIOCCOURS a car a eden Ae de ee ede GE oo Ae ee A 10 Replacing the Base Cover 12 PIOCCOUlG niu wees bee We See ete SY fate Se Pe 12 Removing the Battery 13 Prerequisites cuates a ica 15 POC Sse td rt a oi de os 15 Replacing the Battery 14 FLEOCRQUS nad Aa a e ada 14 POStIEQUISILES 2er aa a ewe amp ed 14 Removing the Wireless Card 15 PrerequisiteS u wa 45 oa we Se ea ete Y fates Ps 15 POCO cm e
13. Remove the fan See Removing the Fan on page 26 6 Remove the mSATA card See Removing the mSATA Card on page 17 Procedure 1 Disconnect the display cables and the power adapter port cable from the system board 2 Peel off the Mylar and conductive tape that cover the antenna cables and disconnect the antenna cables from the wireless card 50 Removing the Keyboard 3 Lift the connector latches and using the pull tabs disconnect the keyboard backlight cable the NFC cable and the touchpad cable from the system board 1 display cables 2 2 power adapter port cable 5 antenna cables 2 4 keyboard backlight cable 5 NFC cable 6 touchpad cable 7 connector latches 3 4 Remove the screws that secure the system board to the palm rest assembly 5 Carefully lift the system board and turn It over 1 system board 2 screws 4 Removing the Keyboard 51 6 Lift the connector latch and disconnect the keyboard cable from the system board and then lift the system board off the palm rest assembly 1 keyboard cable 2 connector latch o keyboard 7 Remove the screws that secure the mSATA bracket to the palm rest assembly and remove the bracket 1 MSATA bracket 2 screws 2 52 Removing the Keyboard NM CAUTION The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 8 Remove the screws that secure the keyboard to the palm rest assembly
14. See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 Replacing the Coin Cell Battery 23 Removing the I O Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 Disconnect the speaker cable from the I O board 2 Using the pull tab disconnect the O board cable from the system board and the O board 3 Remove the screws that secure the I O board to the palm rest assembly Lift the I O board away from the palm rest assembly 1 O board cable 2 I O board ES speakers cable 4 screws 2 24 Removing the I O Board Replacing the I O Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best prac
15. ble from the I O board and the system board and remove the cable 1 system board 2 1 0 board 3 O board cable Removing the Coin Cell Battery 21 22 Disconnect the coin cell battery cable from the system board Note the routing of the coin cell battery cable and remove the cable from the routing guides Peel off the coin cell battery from the keyboard Lift the coin cell battery along with its cable off the keyboard 1 coin cell battery cable 2 Ccoin cell battery Removing the Coin Cell Battery Replacing the Coin Cell Battery AN WARNING Before working inside your computer read the safety information A that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The battery may explode if installed incorrectly Replace the battery only with the same or equivalent type Discard used batteries according to the manufacturer s instructions Procedure 1 Adhere the coin cell battery to the keyboard 2 Connect the coin cell battery cable to the system board 3 Route the coin cell battery cable through the routing guides 4 Connect the O board cable to the I O board and the system board Postrequisites 1 Replace the battery
16. bs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Before Working Inside Your Computer After Working Inside Your Computer NM CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any cables peripherals and other parts you removed before working on your computer 3 Connect your computer to the electrical outlet Turn on your computer After Working Inside Your Computer Removing the Base Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer
17. ce the screws that secure the battery to the palm rest assembly 3 Connect the battery cable to the system board Postrequisites Replace the base cover See Replacing the Base Cover on page 12 14 Replacing the Battery Removing the Wireless Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 Peel off the Mylar and conductive tape that cover the antenna cables 2 Disconnect the antenna cables from the wireless card 3 Remove the screw that secures the wireless card to the system board 4 Slide and remove the wireless card out of the wireless card connector 1 screw 2 antenna cables 2 5 Mylar and conductive tape 4 wireless card connector 5 wireless card Removing the Wireless Card 15 Replacing the Wireless Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working insi
18. de your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure ZN CAUTION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card connector 2 Insert the wireless card into the wireless card connector and replace the screw that secures the wireless card to the system board 3 Connect the antenna cables to the wireless card K NOTE The color of the antenna cables is visible near the tip of the cables The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle white Auxiliary black triangle black 4 Adhere the Mylar and conductive tape on the antenna cables Postrequisites 1 Replace the battery See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 16 Replacing the Wireless Card Removing the mSATA Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety be
19. e Battery on page 13 3 Remove the wireless card See Removing the Wireless Card on page 15 4 Remove the mSATA card See Removing the mSATA Card on page 17 5 Remove the fan See Removing the Fan on page 26 6 Remove the heat sink See Removing the Heat Sink on page 29 Procedure Es 1 2 NOTE Replacing the system board removes any changes you have made to the BIOS using System Setup Enter the Service Tag of your computer in the BIOS and make the desired changes again after you replace the system board For more information on entering the Service Tag in the BIOS see Replacing the System Board on page 36 NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Disconnect the power adapter port cable from the system board Using the pull tabs disconnect the display cables from the system board Removing the System Board 33 3 34 Lift the connector latches and using the pull tabs disconnect the keyboard backlight cable the NFC cable and the touchpad cable from the system board 1 display cables 2 2 power adapter port cable 5 connector latches 3 4 keyboard backlight cable 5 NFC cable 6 touchpad cable Removing the System Board 4 Disconnect the coin cell battery cable from the system board 5 Remove the screws that secure the system board to the palm rest assembly 6
20. e computer over and open the display as far as possible 2 Rotate the display panel and remove the screws that secure the display back cover to the display panel 1 display panel 2 screws 8 40 Removing the Display Back Cover 3 Rotate the display and remove the screws that secure the display back cover to the display panel y 1 screws 8 2 display panel 4 Starting from the corners gently pry the display back cover from the display panel Removing the Display Back Cover 41 Replacing the Display Back Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the display back cover on the display panel and snap it in place 2 Replace the screws that secure the display back cover to the display panel Postrequisites 1 Replace the battery See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 42 Replacing the Display Back Cover Removing the Camera Module AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps i
21. el and align the screw holes on the display panel with the screw holes on the display bezel 2 Replace the screws that secure the display panel to the display bezel 3 Adhere the display cable to the display panel 4 Connect the display cable to the display panel and adhere the tape Postrequisites 1 Replace the Windows button board See Replacing the Windows Button Board on page 46 2 Replace the camera module See Replacing the Camera Module on page 44 3 Replace the display back cover See Replacing the Display Back Cover on page 42 4 Replace the battery See Replacing the Battery on page 14 5 Replace the base cover See Replacing the Base Cover on page 12 Replacing the Display Panel 49 Removing the Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 3 Remove the I O board See Removing the I O Board on page 24 4 Remove the coin cell battery See Removing the Coin Cell Battery on page 21 5
22. es 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 3 Remove the display back cover See Removing the Display Back Cover on page 40 4 Remove the camera module See Removing the Camera Module on page 43 5 Remove the Windows button board See Removing the Windows Button Board on page 45 Procedure 1 Peel off the tape and disconnect the display cable from the display panel 1 display panel 2 display bezel 3 display cable Removing the Display Panel 47 A CAUTION Do not remove the display cable from the display bezel 2 Peel off the display cable from the display panel 1 display panel 2 display bezel ES display cable 3 Remove the screws that secure the display panel to the display bezel 4 Slide and lift the display panel off the display bezel i display panel 2 display bezel 5 screws 4 48 Removing the Display Panel Replacing the Display Panel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the display panel into the display bez
23. ing the display cables to the system board match the labels L and R on the display cables to the labels on the system board 7 Connect the power adapter port cable to the system board Postrequisites 1 Replace the heat sink See Replacing the Heat Sink on page 30 2 Replace the fan See Replacing the Fan on page 28 3 Replace the mSATA card See Replacing the mSATA Card on page 18 4 Replace the wireless card See Replacing the Wireless Card on page 16 5 Replace the battery See Replacing the Battery on page 14 6 Replace the base cover See Replacing the Base Cover on page 12 Entering the Service Tag in the BIOS 1 2 3 36 Turn on the computer At the Dell logo press lt F2 gt to enter System Setup Navigate to the Main tab and type the Service Tag in the Service Tag field Replacing the System Board Removing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 3 Remove
24. ink 29 Prerrequisito dio wt doy he ere ac 29 PIOCCOULCS a cua Sek Seto aS ae ew wee GG ALE ld 29 Replacing the Heat Sink 30 PrOCCOUlG iia il aa PS 50 POSteQquiSIlOS vn ua in a a da i 50 Contents Removing the Power Adapter Port 31 Prerequisites o o oo 51 PROCESO LIS bos ts ol tt a is a E A 51 Replacing the Power Adapter Port 32 ROCO AAA E Se Postrequisites o o 52 Removing the System Board 33 Prerequisites cupido a dl 4 2 dS 53 POC SONGS cay tong Seid A O EN 53 Replacing the System Board 36 PROC COUNG audio AS ES AA de 56 POSTEQUISITOS cea ad cds 56 Entering the Service Tag inthe BIOS 56 Removing the Display Assembly 37 RTerequisites sarita Bee as id Sea e Bed 57 7 POCEO o eo ds ra ie iaa of Replacing the Display Assembly 39 PrOCCOULG a a e o a ee 39 Postrequisites o oo 39 Removing the Display Back Cover 40 Prerequisites coral a 28S oe ee 40 A oe GUL AC eyes eo hear otk A A 40 Replacing the Display Back Cover 42 AS AAA IE a oie Se ae ores 42 POSWEeQUuIsIlOS 4 mad da its ab 42 Removing the Camera Module 43 Prerequisites o oo AS PROCCOUNG me bo Axa ied amp sd eh ee ae 45 Replacing the Camera Module 44 ROCES sudo i Se p
25. n Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 3 Remove the display back cover See Removing the Display Back Cover on page 40 Procedure 1 Remove the screws that secure the camera module to the display panel 2 Turn the camera module over and disconnect the camera cable from the camera module 3 Lift the camera module off the display panel 1 screws 2 2 camera cable camera module Removing the Camera Module 43 Replacing the Camera Module AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera module 2 Use the alignment posts on the display panel to place the camera module on the display panel 3 Align the screw holes on the camera module with the scre
26. orking inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the Windows button board cable to the Windows button board 2 Use the alignment posts on the display panel to place the Windows button board on the display panel 3 Align the screw holes on the Windows button board with the screw holes on the display panel 4 Replace the screws that secure the Windows button board to the display panel Postrequisites 1 Replace the display back cover See Replacing the Display Back Cover on page 42 2 Replace the battery See Replacing the Battery on page 14 3 Replace the base cover See Replacing the Base Cover on page 12 46 Replacing the Windows Button Board Removing the Display Panel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisit
27. pliance Procedure 1 Using the alignment posts on the palm rest assembly place the speakers on the palm rest assembly 2 Replace the screws that secure the speakers to the palm rest assembly 3 Route the speaker cable through the routing guides on the palm rest assembly and adhere the adhesive foams 4 Connect the speakers cable to the I O board 5 Slide the touchpad cable into the touchpad cable connector and press the connector latch to secure the cable Postrequisites 1 Replace the battery See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 20 Replacing the Speakers Removing the Coin Cell Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance AN CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 Using the pull tabs disconnect the O board ca
28. st practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 Remove the screw that secures the mSATA card to the system board 2 Slide and remove the mSATA card out of the mSATA card connector 1 screw 2 mSATA card connector MSATA card Removing the mSATA Card 17 Replacing the mSATA Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the mSATA card with the tab on the mSATA card connector 2 Insert the mSATA card at an angle into the mSATA card connector 3 Press the other end of the mSATA card down and replace the screw that secures the mSATA card to the system board Postrequisites 1 Replace the battery See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 18 Replacing the mSATA Card Removing the Speakers AN WARNING Before working inside your computer read the safety information
29. t Be A e aa 15 Replacing the Wireless Card 16 PLOCOQUIS 2 bi bed SE pire Ee Ede ewes Gua anes 16 FOSTEQUISites s wid alate ge Beale ee dy eae Ge ake a ee Ge te a 16 Removing the mSATA Card 17 PrerequisItes ce a Oe vate bar 17 PrOGCOUlE aasad eke e a a a Bed E 17 Replacing the mSATA Card 18 PIOCGOUIC a aa g a oe amp E 18 POStrequisites siii dad 18 Contents Removing the Speakers 19 Prerequisites 0 es 19 PrOCCGUIG bos sta A Bee Oe Ee PPS ES 19 Replacing the Speakers 20 PFOCC CUPS necio e bk eta ok WER ate we o eed E 20 Postrequisites 2 lt 20 Removing the Coin Cell Battery 21 PESreQquIsItes o atada 42455 284 Ake ohare a 21 PUOCCOUIPEN sua a Et ee diverse o wide ee Be dos 21 Replacing the Coin Cell Battery 23 POCO e id e 25 POSURE O UISIROS pos hie hee a ne lee Bean tek 25 Removing the I O Board 24 Prerequisites o o oo 24 e A AO 24 Replacing the I O Board 25 PIO CSQUIS tia aa cado 25 POSteQquUiSIeS tri Bi ee ii a ae 25 Removing the Fan 26 Prerequisites kito a a a ee 26 PrOCCOUe das toes 2 kl BAS ee Leeks eee tee 26 Replacing the Fan 28 PROCE G aa aa oi AA ore ee hed ot Bd 28 ROSTEQuISITOS aca seo ey Rh tends end teehee dec a dp iy Aarts 28 Removing the Heat S
30. t assembly and then place it on the display assembly 2 Rotate the display hinges down to insert the tabs on the palm rest assembly into the slots on the display hinges 3 Replace the screws that secure the display assembly to the palm rest assembly Connect the power adapter port cable and display cables to the system board K NOTE When connecting the display cables to the system board match the labels L and R on the display cables to the labels on the system board 5 Connect the antenna cables to the wireless card and then adhere the Mylar and conductive tape over the antenna cables Postrequisites 1 Replace the heat sink See Replacing the Heat Sink on page 30 2 Replace the battery See Replacing the Battery on page 14 3 Replace the base cover See Replacing the Base Cover on page 12 Replacing the Display Assembly 39 Removing the Display Back Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 Turn th
31. t on rbd da i 44 Postrequisites oo lt 44 Contents Removing the Windows Button Board 45 Prerequisites o o o o 45 PrOcCedUrE m bie aa a aa o E E 45 Replacing the Windows Button Board 46 PrOCOQUIS ein y de y id a e o dd e 46 Postrequisites o o 46 Removing the Display Panel 47 PrEFEQUISILGS s ariel 42d SS a dl da AS 47 PEO CSS Suma ic ic e ee 47 Replacing the Display Panel 49 Procedure ida Rod e 49 POSEGU S pos pat a ed cds 49 Removing the Keyboard 50 Prerequisites o o o 50 e A A 50 Replacing the Keyboard 54 PROC COUNC tai aa ee cado 54 POStregUISteS iria a SR WE a Ge J Flashing the BIOS 00 56 Contents Before Working Inside Your Computer Before You Begin NM CAUTION To avoid data loss save and close all open files and exit all open programs before turning off your computer 1 Save and close all open files exit all open programs and turn off your computer Microsoft Windows 8 Point to the lower upper right corner of the screen to open the Charms sidebar and click Settings gt Power gt Shut down K NOTE If you use a different operating system see the documentation of your operating system for shut down instructions 2 After the computer shuts down disconnect it from the electrical outlet
32. the heat sink See Removing the Heat Sink on page 29 Procedure 1 Disconnect the power adapter port cable from the system board and remove the cable from the display hinge 2 Peel off the Mylar and conductive tape that cover the antenna cables and disconnect the antenna cables from the wireless card 3 Using the pull tabs disconnect the display cables from the system board 4 Note the routing of the display cables and remove the cables from the routing guides 1 display cables 2 2 power adapter port cable 5 antenna cables 2 Removing the Display Assembly 37 5 Remove the screws that secure the display assembly to the palm rest assembly 1 screws 6 6 Carefully rotate the palm rest assembly up and then slide the palm rest assembly to release the tabs on the palm rest assembly from the display hinges 1 display hinges 2 2 tabs 5 display assembly 38 Removing the Display Assembly Replacing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tab on the palm rest assembly under the display hinges to align the palm res
33. the system board K NOTE When connecting the display cables to the system board match the labels L and R on the display cables to the labels on the system board Connect the power adapter port cable to the system board Connect the antenna cables to the wireless card and adhere the Mylar and conductive tape over the antenna cables Slide the keyboard backlight cable the NFC cable and the touchpad cable in the respective connectors and press down on the connector latches to secure the cables Replacing the Keyboard Postrequisites 1 Ou FW N Replace the mSATA card See Replacing the mSATA Card on page 18 Replace the fan See Replacing the Fan on page 28 Replace the coin cell battery See Replacing the Coin Cell Battery on page 23 Replace the I O board See Replacing the I O Board on page 25 Replace the battery See Replacing the Battery on page 14 Replace the base cover See Replacing the Base Cover on page 12 Replacing the Keyboard 55 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 ul VO Y O 10 56 Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computer s Service Tag click Detect Service Tag to allow automatic detection of the Service Tag
34. tices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure K NOTE Make sure that the power switch is in its default position moved towards the back of the computer before replacing the I O board 1 Align the screw holes on the I O board with the screw holes on the palm rest assembly 2 Replace the screws that secure the I O board to the palm rest assembly 3 Connect the speaker cable to the I O board 4 Connect the O board cable to the I O board and the system board Postrequisites 1 Replace the battery See Replacing the Battery on page 14 2 Replace the base cover See Replacing the Base Cover on page 12 Replacing the I O Board 25 Removing the Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 Procedure 1 Using the pull tabs disconnect the O board cable from the I O board and the system board and remove the cable 1 system board 2 1 0 board 3 O board cable 2
35. w holes on the display panel 4 Replace the screws that secure the camera module to the display panel Postrequisites 1 Replace the display back cover See Replacing the Display Back Cover on page 42 2 Replace the battery See Replacing the Battery on page 14 3 Replace the base cover See Replacing the Base Cover on page 12 44 Replacing the Camera Module Removing the Windows Button Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 7 After working inside your computer follow the instructions in After Working Inside Your Computer on page 9 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 10 2 Remove the battery See Removing the Battery on page 13 3 Remove the display back cover See Removing the Display Back Cover on page 40 Procedure 1 Remove the screws that secure the Windows button board to the display panel 2 Turn the Windows button board over and disconnect the Windows button board cable from the board 3 Lift the Windows button board off the display panel 1 screws 2 2 Windows button board cable 4 Windows button board Removing the Windows Button Board 45 Replacing the Windows Button Board AN WARNING Before w
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