DELL XPS 1810
Contents
1. 2 Refresh your computer See Refreshing your COMmputer 3 Reset your computer See Resetting your computer 4 Contact Dell s support service Go to dell com support or dell com ContactDell Software or feature is The application or Software updates may not working as expected feature could be ina have been downloaded hung state in the background Restart your computer Swipe from the right edge of the display to access Charms and touch Settings Power Restart to restart the computer Touchscreen problem Possible solution Touchscreen responds Your computer display e Turn off your stowly or improperly may be dirty or you may computer screen need to adjust display to avoid accidental settings touches then gently wipe the display with a clean dry cloth e Adjust display settings in Windows Desktop Control Panel Appearance and Personalization Display Troubleshooting 41 42 Network problem Possible solution No wireless connection a wireless signal Slow Internet connections The signal strength Is not strong enough Troubleshooting Your computer is not able to properly access 1 Check if the wireless radio is on See Enabling Disabling Wi Fi 2 Move closer to the wireless access point 3 Reset the wireless router if using a private network 4 Open the browser to view the landing page if using a public network and follow the instructions given by2. Touch the Getting Started With Windows tile on the Start screen to get more information about the features of Windows 8 Getting Started With Windows New to Windows We can help Using Your Computer Gestures Your computer has a 10 point multi touch display Finger gestures Touch Tap gently on the screen with your fingertip e Touch and hold Touch and hold your finger on the screen Allows you to e Select items on the screen including options entries images icons and so on Start applications e Touch buttons on the screen e Input text using the on screen keyboard e Display detailed information about an item e Open the context menu of an item to perform further actions Using Your Computer 21 22 Finger gestures Drag 1 Touch and hold your finger on an 2 Keeping your finger in contact with the screen move your fingertip to 3 lake your finger off the screen to drop the item at the desired item on the screen the desired location location Swipe or slide Move your finger in a vertical or horizontal direction on the screen Swipe left E Using Your Computer Allows you to Move items such as images and icons on the screen NOTE Touching and holding for a long
3. Touch the Troubleshoot option to configure various startup settings Hotkeys You can access various menus on your computer using the following hotkeys Menu Key combination Boot menu Press and release both the volume up and power buttons BIOS System setup menu Press and release both the volume down and power buttons ePSA menu Press and hold down the volume up and power buttons for 5 seconds then release both buttons LCD BIST menu Press and hold down the volume down and power buttons for 5 seconds then release both buttons Menu descriptions Boot menu Allows the user a method to stop the normal start up of the computer and bring up a special menu to run ePSA or boot from an alternate source other than the normal boot from the system hard drive BIOS System setup menu A tool that halts the normal boot process and allows the user to enter a BIOS setup mode to review more advanced system information and perform some advanced system settings Using Your Computer e ePSA menu Dell s Enhanced Pre Boot System Assessment ePSA provides valuable configuration and diagnostic information and helps assure correct system operation LCD BIST menu A diagnostic tool which utilizes Built In Self Test capability to help users trouble shoot a no video scenario by running video test outside the normal path 74 NOTE For more information on the tools available to keep your computer running properly see dell com suppo
4. Gestures Using Headphones Microphones Removing the SD Card Turning Off the Screen Turning Off Your Computer Managing Computer Settings sila A5 Ee 6 8 8 8 s19 wae all 0 Eo 28 28 9 6 Powered Stand optional 32 E 52 9 gt 2 2 2 e 54 2 2 Using the Powered Stand Dock Your Computer on the Powered Stand 56 7 0 Undocking Your Computer Cleaning YourComputer 58 7 Troubleshooting a 59 8 9 Locating Your Service Tag and Express Service Code 43 10 Specifications 0 000 eee eee 44 Features This section provides information about the features available on your computer Feature 1 Power adapter port 2 USB 3 0 ports 2 3 Audio port 3 5 mm 4 SD card slot 5 Left speaker Features 11 Functionality Connect the supplied power adapter to provide power to the computer and charge the battery Connect USB devices for transferring or synchronizing data music photos videos contacts and so on Connect headphones microphones and other audio equipment to listen to stereo sound record audio or make calls Full sized SD card slot Provides audio output for video and music playback Feature 6 Volume down button 7 Volume up button 8 Camera status light 9 Front facing camera 10 Ambient light
5. Ports and connectors Audio SD card Dock USB Power Adapter input voltage Input current maximum Input frequency Output power Output current Rated output voltage Temperature range Operating Storage 18 47 Full HD with multi point Capacitive touch 1920 x 1080 16 9 550 nits 89 degrees 1000 1 262 144 bits 1 3 5mm audio jack port 1 SD card slot 1 docking port 2 USB S0 p ris 1 internal USB 2 0 port for wireless keyboard and mouse receiver 90 240 VAC 1 6 A 50 60 Hz 65 W 5 54 A maximum 19 5 VDC 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F Specifications 45 46 Environmental requirements Temperature range Operating dG s 7 F Non Operating 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Non Operating 5 to 95 noncondensing Maximum Vibration measured using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Non Operating 1 30 GRMS Maximum Shock Operating 140 G Non Operating 1656 Altitude maximum unpressurized Operating 15 2 mto 5048 m 50 ft to 10 000 ft Non Operating 15 2 mto 10 668 m 50 ft to 55 000 ft Specifications
6. Sleep Slow blinking slow blinking Slow blinking white white amber S4 S5 ores OFF OFF Solid amber Low battery Fast blinking Fast blinking Fast blinking amber amber amber Battery icon displayed on the screen Battery icon Description vi Battery is fully charged 7 Battery is charging Computerisrumingon battery power and the battery is discharging z Computer is plugged in and either no DA battery is detected or the battery isn t working correctly as Battery is low a Battery Is critically low K NOTE You can check exact battery charge level by booting to the operating system 14 Setting Up Your Computer Insert an SD Card optional DOADA OE DUDA 1 Make sure the orientation of the SD card is correct so that the pins on the card are facing the rear when inserted Push the slot cover down 3 Push the SD card into the spring loaded slot until it is locked firmly into place K NOTE The SD card slot is compatible with Standard Capacity SDSC High Capacity SDHC the eXtended Capacity SDXC storage cards Memory Stick Memory Stick Pro MMC and xD with a maximum storage capacity of 2 TB Setting Up Your Computer 15 Turning On Your Computer AN CAUTION Use your computer in an ambient temperature between 0 C and 5 6 32 Fand OS F 1 Press and release the Power and Sleep Wake button
7. 6 E NOTE After the button is pressed there is a slight delay before your computer turns on or off 2 Complete all steps for the initial setup of Windows including Personalize Settings Sign in 5 Enable security on the Security amp Dell Updates page Security amp Dell Updates 4 Configure wireless settings optional Wireless ming peel One Perey Go pied can 16 Setting Up Your Computer 5 Complete initial setup of Windows Your computer is ready for use when the Windows Start screen is displayed 7G NOTE A lock screen may be displayed when your computer wakes up from a sleep state ZA NOTE If the login screen is not enabled the Start screen appears after you swipe up on the lock screen Setting Up Your Computer 17 18 Enable Disable Wi Fi 1 Swipe from the right edge of the display to access Charms 2 Touch Settings O Change PC settings Wireless 3 Move the slider to the right to enable Wi Fi Move the Wi Fi Slider to the left to disable Wi Fi Connecting to a Network 1 Swipe from the right edge of the display to access Charms 2 Touch Settings O Available yll Select an available network Connect Switch Networks K NOTE If you need to connect to another network later access Charms ulil and select the network you want to connect to Setting Up Your Computer Using Your Computer Screen Orientation For optimal viewing expe
8. AN CAUTION Charge the battery in an environmental temperature between 0 Es Es Es C and 40 C 32 F and 104 F CAUTION Use only the supplied power adapter and power cable to charge your computer Using unauthorized power adapters or power cables may severely damage to your computer NOTE Your computer cannot be charged through a USB cable NOTE The battery is not fully charged when you first receive it NOTE You receive your computer in shipping mode to prevent it from accidentally turning on during shipping To turn on your computer for the first time connect the power adapter and then press the power button Connect the power adapter to your computer Connect the power adapter into an electrical outlet and charge your computer until the battery is fully charged NOTE A completely discharged battery takes 4 5 hours to charge fully while the computer is turned off NOTE The battery charge light on the right side of your computer turns off once the battery is fully charged Setting Up Your Computer 13 You can check the charge power status of your computer by checking the light on the side of your computer or the icon on the screen when your computer Is turned on Battery charge indicator located on the right side of your computer Power adapter Power adapter Battery with no Power state and battery fully and battery is power adapter charged charging 50 51 ON Solid white Solid white Solid amber S3
9. sensor 11 Windows button Functionality e Press to decrease the volume by one level e Press and hold to continuously decrease the volume e Press to increase the volume by one level e Press and hold to continuously increase the volume Turns on when camera is active e Capture a front view picture or record videos e Make video calls with web applications such as Skype Automatically adjusts the brightness of the displays backlight based on surrounding light levels e Press to access show the Windows Start screen e Press for quick access to the most recently used application or most recently viewed screen Features Feature 1 Touchscreen display 2 Docking port 3 Noble lock port 4 Right speaker 5 Power and sleep wake button 6 Power Battery status indicator Features Functionality Touch the display to use on screen controls including buttons menu items and the on screen keyboard Connect to a Dell Powered Stand optional Allows you to secure your computer using a Noble lock Provides audio output for video and music playback Press and release to turn your computer on or off Indicates the power battery charge status see battery status table LS Feature 1 Right foot CAUTION Not for use in portrait mode 2 Left foot CAUTION Not for use in portrait mode 3 SD card slot O CO VIL x Ss gt Functionality Fold outwards to allow your computer to
10. your computer restores Windows to the original factory settings without deleting any of your personal files installed applications or personalization settings CAUTION Refreshing your computer removes all third party applications 1 Swipe from the right edge of the display to access Charms 2 Touch Settings O Change PC settings General Refresh your PC without affecting your files Touch Get started Read the instructions on the screen then touch Next Resetting your computer Resetting your computer returns the system software to original factory settings AN CAUTION Resetting your computer erases all data from your computer including your account configuration music pictures files and so on Ensure that you back up all the required data before you proceed Swipe from the right edge of the display to access Charms Touch Settings 0 Change PC settings General Remove everything and reinstall Windows Touch Get started Read the instructions on the screen then touch Next Using Your Computer 29 50 Using advanced startup Use advanced startup you have problems starting up your computer or if you want to change the computer s startup settings such as allowing your computer to startup from a USB device or an optical media 1 2 Swipe from the right edge of the display to access Charms Touch Settings 0 Change PC settings General Advanced startup Restart now
11. Dell XPS 18 Users Manual Notes Cautions and Warnings NOTE A NOTE indicates important information that helos you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data If instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2013 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and XPS are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary Interest in trademarks and trade names other than its own 2013 03 AOO 4 Contents 1 Features 2 Accessories 5 Setting Up Your Computer 4 Using Your Computer 5 Synchronizing Your Computer Connect the Power Cable to the Power Adapter Charge Your Computer Insert an SD Card optional Turning On Your Computer Enable Disable Wi Fi Connecting to a Network Switch Networks Screen Orientation Windows 8 Start Screen
12. g in from the top edge of the application and dragging the application window to the bottom of the screen closes the am 4 application Zoom out Touch the display with two fingers Reduce the zoom level of an image and then move the fingers closer or web page Using Your Computer 23 Finger gestures Allows you to Zoom in Touch the display with two fingers Increase the zoom level of an image and then move the fingers apart or web page Rotate Touch the display with two or more Rotate an object by 90 degrees fingers and then move the fingers in a clockwise or counter clockwise arc E For more information on using Windows 8 Start screen see http support dell com windows8 and http windows microsoft com en US windows 8 get started as well as touching the Dell Getting Started with Windows application on the Metro screen 24 Using Your Computer Using the Keyboard and Mouse If you purchased a wireless keyboard and mouse with your computer they will 06 already paired To use the keyboard and mouse make sure both devices have batteries installed and are powered on AAA 4 61 Pairing the wireless keyboard and mouse If the keyboard and mouse do not work automatically you may need to add them manually 1 Swipe from the right edge of the display to access Charms 2 Touch Setti
13. g the Powered Stand Connect the Power Adapter to the Powered Stand CAUTION Use only the supplied power adapter and power cable Using unauthorized power adapters or power cables may cause severe damage to your computer and powered stand 1 Connect the power adapter to the power adapter port on your powered stand 2 Connect the power adapter to an electrical outlet 34 Powered Stand optional You can check the powered stand s status from e The light located at the front of the powered stand LED behavior Description Solid white color on Computer is docked in the powered stand Computer is not docked in the powered stand or the power adapter is not connected to the stand Off For more information on checking the battery status see battery charge indicator status table K NOTE If the LED is off and the computer is placed on the powered stand with power it may not be properly docked Realign the computer on the powered stand until the LED lights up Powered Stand optional 35 Dock Your Computer on the Powered Stand 1 Align the docking port on your computer to the docking connector on the powered stand 2 Place your computer onto the powered stand K NOTE The docking status light turns on when your computer is correctly seated on the powered stand and the powered stand is properly connected to a power source 36 Powered Stand optional Undocking Your Computer Lift t
14. he computer from the powered stand Powered Stand optional 7 58 Cleaning Your Computer PAN CAUTION Disconnect all cables from your computer before cleaning it Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners that may contain flammable substances 1 Tur off your computer For more information on turning off your computer see Turning Off Your Computer 2 Moisten a soft lint free cloth with either water or a display cleaner and wipe the surface of the computer until it is clean Do not allow water from the cloth to seep into the computer ports K NOTE Do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions that are included with the product Cleaning Your Computer Troubleshooting Battery Problems Possible solution Battery does not charge Your computer is not 1 Use the supplied properly plugged into power adapter and a power source power cable e You are using an 2 Unplug the power incorrect power adapter from the wall adapter cable and verify that the e The power outlet is outlet is functioning not be working 3 Check all cable e The power adapter connections and plug cable is too loosely back into the wall connected then back into the computer 4 Check all connectors to ensure proper connectivity 5 Verify that the power adap
15. ngs O Change PC Settings Devices Add a device to manually add a keyboard and mouse VA NOTE If the keyboard or mouse pairing has been lost for some reason use these steps to pair them again VA NOTE The wireless keyboard and mouse may ship with a USB dongle You do not need to install the dongle to use the wireless keyboard and mouse on this computer Using Your Computer 25 Using Headphones Microphones Your computer has a headphone microphone combo port that supports a headphone a microphone or a combo device to listen to music record audio or make voice calls AN WARNING Listening to loud music for extended periods of time can lead to hearing loss K NOTE It is recommended to keep the volume level low before connecting the headphones to your computer 1 Connect headphones to the audio port 2 Insert the headphones in your ears and adjust the volume level to a comfortable level K NOTE The integrated speakers on your computer are muted automatically when you connect an audio device to the audio port N CAUTION To prevent damage to the headphones when disconnecting them from your computer pull the connector and not the cable 26 Using Your Computer Removing the SD Card AN CAUTION To avoid data loss ensure all read write operations to the SD card are complete before removing it from the computer Touch the bottom left corner to enter Desktop mode 2 Touch click Safely Remove Hard
16. rience the screen orientation changes automatically to portrait or landscape format depending on your computers orientation Automatic screen rotation is enabled by default K NOTE Some applications may not support automatic screen rotation Enabling Disabling automatic screen rotation 1 Swipe from the right edge of the display to access Charms 2 Touch Settings lt gt Screen E 3 Touch O or ES to toggle automatic screen rotation Using Your Computer 19 20 Windows 8 Start Screen The Windows 8 Start screen displays a list of default and custom Live Tiles which act as shortcuts to various installed applications Live Tiles on your Start screen update in real time with information on news sports weather stocks social networks and so on The tile based user interface gives you direct access to your most recently used applications emails photos music videos contacts social media updates and frequently viewed websites You can pin desired or favorite applications as Live Tiles to customize the Start screen NOTE You can add or remove Live Tiles by using Pin or Unpin 60 options Accessing the Start screen e Press the Windows button 18 e Swipe from the right edge of the display to access Charms and then touch the Start icon ER K NOTE The Start icon in the Charms sidebar and the Start button a5 on your computer have the same functionality Getting more information on Windows 8
17. rt Synchronizing Your Computer Using a Microsoft account You can sync user settings of your computer using a Microsoft account When you sign in with your Microsoft account on your computer you can automatically synchronize your settings including internet browser history application settings and personal files and so on with other Windows 8 computers 1 Swipe from the right edge of the display to access Charms then click Settings O Change PC Settings Users Switch to a Microsoft account to switch a local account to your Microsoft account 2 Sync your settings option is added to PC Settings 3 Click Settings O Change PC Settings Sync your settings to configure synchronization options Synchronizing Your Computer 51 Powered Stand optional Features 1 Feature Functionality 1 Docking status light Turns on when your computer Is successfully docked if the power adapter is attached to the powered stand 2 Docking connector Connects the computer to the docking port to provide power to your computer and charge the battery 32 Powered Stand optional Feature 1 Powered stand hinge 2 Power adapter port 3 Adapter cable clip Functionality Allows you to adjust the angle of your computer between 10 degrees and 7O degrees Connect the power adapter to provide power to the computer and charge the battery Holds the adapter cable in place Powered Stand optional 33 Usin
18. stand upright fold inwards to allow your computer to lay flat Fold outwards to allow your computer to stand upright fold inwards to allow your computer to lay flat Full sized SD card slot Features Accessories Your computer package includes the following accessories e Power adapter and cable Provides power to your computer and charges the battery e USB to ethernet adapter optional Allows you to connect a RJ45 network cable to your computer using a USB port e Powered stand optional Allows your computer to be placed upright with adjustable viewing angles and battery charging Capabilities 10 Accessories e Wireless keyboard and mouse optional Inputs text and controls the cursor NOTE The keyboard and mouse are already paired to your computer if you ordered the keyboard and mouse along with your computer If you purchased the keyboard and mouse separately or if you need to pair them again see Pairing the Wireless Keyboard and Mouse Accessories 12 Setting Up Your Computer This section provides information about setting up your computer for first use N WARNING Before you begin any of the procedures in this section read the safety information that shipped with your computer For additional best practices information see www dell com regulatory compliance Connect the Power Cable to the Power Adapter Setting Up Your Computer Charge Your Computer
19. ters white LED is on If it is not unplug and re plug the power adapter and or try another outlet that Is known to work If the LED still does not turn on try replacing the power adapter The computer Charge the battery in an temperature is lower ambient temperature thant Cor higher than between O Cana 35 a E The battery or power Contact technical adapter is damaged support or the manufacturer to replace the damaged parts Troubleshooting 59 System problem Possible solution Computer does not turn The battery 5 Connect your computer completely discharged to a power source using the power adapter Your computer could be Press and hold the in an unresponsive or power button for 11 locked state seconds to perform a hard shut down then press the power button to turn the computer back on Your computer may be Computers shipped in shipping mode from the factory will be set in shipping mode To get out of this mode the user needs to plug in the power adapter and press the power button to turn on the computer After the initial power up the computer behaves as normal This is to avoid the computer from being accidentally turned on during Shipping and draining the battery 40 Troubleshooting Computer is not Your computer could 1 Reboot the computer responding or behaving 06 in a hung or locked See Turning Off unexpectedly state Your Computer and Turning On Your _Omourer
20. the public network 5 Try another wireless connection 1 Move your computer to a different location for better signal reception 2 Contact your Internet Service Provider Locating Your Service Tag and Express Service Code You need your computer s Service Tag Express Service Code when you contact Dell regarding your computer The Express Service Code helps the automated telephone support system redirect your call to the appropriate support department The Service Tag and Express Service Code for your computer are located on a label at the back of your computer AN CAUTION Lay your computer face down before you look for Service Tag and Express Service Code 0 5 o IMM Locating Your Service Tag and Express Service Code 43 Specifications Physical dimensions Height Width Depth Weight Hardware Processor Chipset Graphics Internal Memory RAM Internal Storage Speaker Power Camera Specifications 283 0 mm 11 17 inches 465 60 mm 18 25 inches 17 70 mm 0 70 inch 2 20 kg 4 85 lb 3rd Generation Intel Core 13 15 17 ULT Pentium Dual Core Intel Panther Point HM77 Intel HD 4000 for Core processors Intel HD for Pentium Dual Core processors 4 GB or 8 GB DDRSL 1600 MHz 2 5 inch HDD SATAS or SSD MSATA 2 watts HD 720 p 1280 x 720 Touchscreen display Type Maximum resolution Aspect ratio Brightness Viewing angle Contrast ratio Color depth
21. time brings up the context menu If the context menu appears cancel the action and try again or touch and hold for a shorter duration to be able to drag e Scroll through the Start screen web pages lists entries photos contacts and so on e Close an app Swipe the app to the bottom of the display Swiping in from the right edge of the display reveals the Charms sidebar Charms provide access to the system commands such as Search Share Start Devices and Settings options If your computer is running an application or performing actions pressing the Start icon takes you back to the Start screen If you are at the Start screen pressing the Start icon HH takes you to the most recently used application or most recently viewed screen Finger gestures Allows you to Swipe right Swiping in quickly from the left edge of the display switches the currently running applications Swiping slowly from the left edge to the right edge of the display reveals thumbnails of open applications Swiping in and out on the left edge of the display brings up a list of the most recently used applications 8 A Swipe up down Swiping in from the bottom or top edge of the display reveals the All apps icon Touch All apps to show an alphabetical list of all applications installed on your computer Swipin
22. ware Ce in the notification area at the bottom right corner of the screen K NOTE If you don t see Safely Remove Hardware to touch Show Hidden Icons to display all icons in the notification area 3 Touch Eject SD Memory Card A message appears confirming that the SD card can be safely removed K NOTE If a warning message appears stating the SD card cannot be removed ensure all data transfers to and from the SD card are complete and try again 4 Push the SD card inwards to release It from the spring loaded SD card slot 5 Pull the SD card out of the SD card slot 2 gt gas gt JE OA gt AAA Using Your Computer 27 28 Turning Off the Screen K Using the power button Press and release the Power and Sleep Wake button to turn off the screen Using Charms 1 Swipe from the right edge of the display to access Charms 2 Touch Settings O Power Sleep to turn off the screen NOTE If your computer is in a sleep state Computer is on but screen Is off press the Power and Sleep Wake button Co or Windows button tg once to turn on the screen Turning Off Your Computer 1 Swipe from the right edge of the display to access Charms 2 Touch Settings lt gt Power Shut down to turn off the computer Using Your Computer Managing Computer Settings Refreshing your computer Refreshing
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