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HP Pavilion 14-n012ax

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1. Top 13 Bottom Component Description 1 Battery lock Unlocks the battery 2 Battery bay Holds the battery 3 i Battery release latch Releases the battery from the battery bay 4 Vents 8 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Service door Provides access to the wireless LAN WLAN module slot and Shima 14 Chapter2 Getting to know your computer the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer fy IMPORTANT All labels described in this section will be located in one of 3 places depending on your computer model Affixed to the bottom of the computer located in the battery bay or under the service door For help findin
2. For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type h and then select Help and Support Using the hot keys A hot key is a combination of the fn key and the esc key To use a hot key A Briefly press the fn key and then briefly press the second key of the combination Function Hot key Description Reveals system information fn esc Reveals information about system hardware components and the system BIOS version number Using the keyboard and mouse 39 6 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation Initiating Sleep and Hibernation Windows has two power saving states Sleep and Hibernation e Sleep tThe Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Manually initiating and exiting Sleep on page 41 e Hibernation The Hibernation state is automatically initiated if the battery reach
3. 1 Hold the card label side up with connectors facing the slot and push in the card until it is firmly seated To remove 1 Press in on the card and quickly release it until it pops out 8 Chapter 2 Getting to know your computer Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 Webcam Records video and captures photographs Some models may allow you to video conference and chat online using streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Display 9 Top TouchPad Component 1 TouchPad zone Description Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 32
4. 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button 10 Chapter 2 Getting to know your computer Functions like the right button on an external mouse Lights Component 1 l i Power light Description On The computer is on Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 40 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 49 Mute light Amber Computer sound is off Off Computer sound is on 4 c l i Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is NOTE Onsome models the wireless light is amber when all wireless devices are off Top 11 Buttons and speakers es Component 1 ly Power button Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly
5. Z CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display All in Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad keyboard or mouse Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Z CAUTION To prevent damage to internal components do not allow liquids to drip between the keys e To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Cleaning your computer 53 Traveling wi
6. other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen type
7. D deleted files restoring 64 Disk Cleanup software 49 Disk Defragmenter software 49 E edge swipe gestures 35 bottom edge swipe 37 top edge swipe 37 electrostatic discharge 70 esc key identifying 13 external AC power using 45 external monitor port 26 F firewall software 57 fn key identifying 13 39 Fun things todo 2 H hard drive HP 3D DriveGuard 48 identifying 14 hard drive light identifying 6 HDMI port connecting 27 identifying 7 23 HDMI configuring audio 28 headphones connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high definition devices connecting 27 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third party software updates installing 57 HP PC Hardware Diagnostics UEFI downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery partition removing 68 Index 71 l input power 69 installing critical security updates 57 optional security cable lock 58 integrated webcam identifying 9 22 Intel Wireless Display 28 internal microphones identifying 9 22 Internet connection setup 19 Internet security software using 56 J jacks audio in microphone audio out headphone network 7 RJ 45 network 7 6 23 6 23 K keyboard hot keys identifying 39 keys action 13 e
8. 3D DriveGuard select models only HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation Ey NOTE Because solid state drives SSDs lack moving parts they do not require HP 3D DriveGuard protection Ey NOTE A hard drive in a primary hard drive bay is protected by HP 3D DriveGuard A hard drive installed in an optional docking devices or connected to a USB port is not protected by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that the drive in a primary hard drive bay is parked To determine whether a drive is currently protected or whether it is parked view the icon on the Windows desktop in the notification area at the far right of the taskbar or in the Mobility Center Ifthe software is actively protecting the drive a green check mark A is superimposed over the icon Ifthe software has been disabled a no symbol B is superimposed over the icon Ifthe software has parked the drive due to a shock event an orange cone ma is superimposed over the icon 48 Chapter7 Maintaining your
9. 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Input power 69 12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded and then remove the cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 70 C
10. CO eneiiiaeni na a EEEE AEAEE EAEE AEAN A EE AEAEE E 2 More HP reSOUICES concinne n TEE E 3 2 Getting to KNOW y ur Computor sirisssisirisissssseriserssosirisosanoniki innana ananos r oa nittini annasan naaar aa 5 Finding your hardware and software information 0 cccceceeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeseeaaaeeeeeneeeaaaees 5 Locating Nard ware sie ssesi ietieee ana A a AAEE AA 5 Locating SOPtWALE i eceeee ee eeteeee eee tene eee e ee teneeee eee teneeee ee teeaeeeeseceeaeeeeseeeaeeeeseeeeaeeeeneenaeees 5 RION SIG r E E T T dee spew eeeactteacasanatieneauanoctenes 6 Len SIde aaa R A 7 DIS Play cetaan A E Abe ay Sees ede a eee cet eee T 9 TOD a edseacacanteacchaneccasnnceavneasneuanayudnneeacdaxscnas A E A 10 TOUCHP AG sennor enn a a 10 LORIS caouse a E eee A A T a eens 11 Buttons and speakers 00 ccccccceeeeeeeeeeeeeeeeeeeeaaeeaeceeeeeeeeeeeee cede segeaaaeeaaeeaeeeeseeeeeeeeeeeneeeeeees 12 KOE oraidean AN 13 BOUON aasarin eE na ea E E EE EET a AT E E 14 E e AA E IE E T E IE N E A I E E A E A T A T 15 3 Connecting tO a no Work ssjrisissiisinissiinnin iiiaae nanii aa an a 17 Connecting to a wireless NEtWOFK s sisrronisocnaroin ierte tern eee tavin n snRNA Sena SETAREA SANEREN SEE Eai 17 Using the wireless Controls isi 2 cieieiasiidacanisheindias eins 17 Using the wireless DUTTON assein innra iaa ANNEER A EARANN 17 Using operating system controls ssesssreesessrrrnnssssranensesennnnannnananaaneennnaaanna
11. Optical drive eject button Releases the disc tray Left side Component 1 Power connector Description Connects an AC adapter 2 os AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 3 4 Security cable slot RJ 45 network jack RJ 45 network status lights 2 Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Connects a network cable White The network is connected Amber Activity is occurring on the network 5 Vent Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 Hom HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device Left side 7 Component Description 7 USB 3 0 ports 2 Connect optional USB device such as a keyboard mouse ad external drive printer scanner or USB hub 8 Memory card reader Reads data from and writes data to memory cards such as Secure Digital SD To insert
12. Technology periodically causes the computer to exit Sleep If a network connection is available Smart Connect updates open apps such as your email inboxes social network sites and news pages and then returns the computer to the Sleep state Smart Connect also syncs content that you have created offline such as emails When the computer exits Sleep you have immediate access to your updated information A To enable this feature or manually adjust the settings from the Start screen type smart and then select Intel Smart Connect Technology Shutting down turning off the computer CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer 46 Chapter6 Managing power Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB or video port When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down command 2 NOTE Ifthe computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before
13. and then click Playback devices 2 On the Playback tab click Speakers HP 3 Click Set Default and then click OK Connecting video devices wirelessly select models only Intel Wireless Display allows you to transmit your computer content wirelessly to your receive display device such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions A Toopen Intel Wireless Display from the Start screen type w and then select Intel WiDi Ey NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files select models only CyberLink PowerDVD helps you manage and edit your photo and video collections A To open CyberLink PowerDVD from the Start screen type c and then select CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help 28 Chapter4 Enjoying entertainment features 5 22 Navigating the screen You can navigate the computer screen in several ways e Touch gestures e Keyboard and mouse Touch gestures can be used on your computer TouchPad or on a touch screen select models only NOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide incl
14. by pressing the power button Storing a user replaceable battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery Z WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Replacing a user replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is 44 Chapter6 Managing power possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external AC power For information on connecting to
15. computer viruses from the Start screen type support and then select the HP Support Assistant app Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e __ Host based firewalls Software that protects only the computer it is installed on e Network based firewalls lInstalled between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 52 Installing critical security updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com go contactHP At this location you can also register to receive automatic update notifications when they become available If you have installed third party software aft
16. shutdown is possible by briefly pressing the power button i 2 3 Save your work and close all open programs From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press cirlt alt delete click the Power icon and then select Shut Down Press and hold the power button for at least 5 seconds Disconnect the computer from external power On models with a user replaceable battery remove the battery Shutting down turning off the computer 47 7 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider adding more memory Using HP
17. the device manufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 28 Before connecting speakers lower the volume setting Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions Z WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Testing your audio features To check the audio functions on your computer follow these steps 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click Test You should hear sound through the speakers or through connected headphones 24 Chapter4 Enjoying
18. you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local point of sale the seller Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Dy SPCR EDIRC O ace 255 cag ceases cayay a unlecins an cuceans slug uve soe uy savers ue sy cau A 1 Revert to the familiar Start screen Select models only cece eects eeeeeeeeeeeeeeeeeeeeeeteeenaeeeeeeeeeaeeees 1 Visit the HP APPS Store isbean E EE E AA A AR EEE 1 Best practice S oprinnen a a aaa aad a E a e aa aa A a aE 1 Fun ings to
19. AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device Z WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The dis
20. AN Aani SO eae ecdteee 40 Initiating Sleep and Hibernation 0 cei cere rr ee eee eee NE nese eee tieeee sere naeeeeeeeenieeeeeeee 40 Intel Rapid Start Technology select models Only eceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeentaeeeeeees 40 Manually initiating and exiting Sleep oo cece eeeenee eee ee teeter eeeaaeeeeeeeeaeeeeeeeaeeeeeeenaas 41 Manually initiating and exiting Hibernation select models only cccceceeeeeeeeeetteeteeees 41 Setting password protection on wakeup e ceceecceeeeeeeeeeeeeeeeeeeseceecaaaaaaeaaecaeeeeeeeeeeeeeees 41 Using the power meter and power settings 00 0 0 cece essere eee eeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeseeaaeeeeeeeeaaees 42 Running On battery POW s ccasz csseesscdeedetedvissecgetndsladebdetpesiaseadetdvyeaebdedeodecdce cede eestacseapersvastadeetviadadeasys 42 Removing a user replaceable battery 0 0 0 ce cceeeeee reece eee eeeaaeeeeseeeaaeeeeseeeiaeeeseneeaes 42 Finding battery information cccccceeee ee eeenee tees eeeetnieeeeeeeeaeeeeeeeeeaeeeeeeseeiaeeeeeeeeeiaes 43 Conserving battery POW c ccccccccacessicceccactssascecececasscucecaecsssedeceueutaceecaedsutsueneeetanneeeeeestaniees 43 Identifying low battery levels 20 c cccceeeeneee ee ceesen eee eeeeeeeneeeeedaaaeneeededaeeeeeeeeeeeneneeeseneeneeeees 43 Resolving a low battery level oo eee eee eeente tere eeeeaaeeeeeeeeeaaaeeeeeeeeaaeeeeeeeeeaeeeeeeeeenaees 44 Resolving a low battery level when exter
21. Ap User Guide Copyright 2013 Hewlett Packard Development Company L P AMD is a trademark of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2013 Document Part Number 730399 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See http www microsoft com for details Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If
22. OTE For disc compatibility information navigate to the Help and Support webpage see More HP resources on page 3 Follow the web page instructions to select your computer model Select Support amp Drivers and then select Product Information 5 USB 2 0 port db Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 6 Audio out headphone jack Audio in microphone jack Q Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 7 Speakers 2 Produce sound 8 9 Memory card reader USB 3 0 ports 2 Se Connects optional memory cards that store manage share or access information To insert 1 Hold
23. Remove the battery 3 from the computer To insert the battery follow these steps 42 Chapter6 Managing power Z CAUTION Do not slant the battery as you insert it 1 Holding the battery in the middle slide the battery 1 straight into the computer until the battery release latch locks into place 2 Reset the battery release lock 2 to the locked position Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information on battery types specifications life cycles and capacity Conserving battery power Tips for conserving battery power and maximizing battery life e Lower the brightness on the display e Select the Power saver setting in Power Options e Remove a user replaceable battery from the computer if it will not be used or charged for more than 2 weeks e Turn off wireless devices when you are not using them e _ Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave you
24. Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP Connecting to a wireless network 19 Me NOTE Itis recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precauti
25. abled in Setup Utility BIOS If you want to be able to initiate Hibernation yourself you must enable user initiated Hibernation using Power Options See Manually initiating and exiting Hibernation select models only on page 41 40 Chapter6 Managing power Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways Close the display From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings click the Power icon and then click Sleep To exit Sleep Briefly press the power button If the display is closed open the display Press a key on the keyboard Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options f 2 3 4 5 From the Start screen type power select Settings and then select Power Options from the list of applications In the left pane click Choose what the power button does Click Change Settings that are currently unavailable In the When I press the power button area select Hibernate Click Save changes When th
26. al security updates occ ccc eee eeeetee tere eteeeeaeeeeeteeeeeaeeeeeseeeaaaeeeeesennaaeeeees 57 Installing HP and third party software updates ee cceeeeeeeeeeeeeeeeeeeeeeseeeeeaeeeeeeeeeeaaeeees 57 SECUNNG your wireless MECWOMK cs cceciecscee iernii sinana ninenin EEEREN EEEn EAE KARENE EERE 58 Backing up your software applications and information ceeeeeceeceeeeeeeeeeeeeeeeeeeeeteeeeeeeeeeees 58 Using an optional security Cable IOCK asosisda ER NENNE 58 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI cccecceeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 59 starting Setup Utility BIOS ireren aN EE ANA E a T E AAAA 59 Updating the BIOS eurier iin iaia iiaae ANEETA a A E 59 Determining the BIOS versi n seere serriterriceniii tinen arinina NENNEN CERE EEREN AN K RETEA A 59 Downloading a BIOS update escrocii A AANT NAA 60 Using HP PC Hardware Diagnostics UEFI ssseeseeesssssssrrrssseseirrrssstttrrrrssstttnrnnssatttnunnnnsttnnnnnnsttenn nn 60 Downloading HP PC Hardware Diagnostics UEFI to a USB device 61 10 Backing up restoring and recovering cccesseceeeeeeeeeeeeeeeeneeeceeeeeeensaseneeeseesaseeeeeeceeseeeeeeeeeseneseeseenesseeeeeens 62 Creating recovery Media and backups cccceeeeeeeeeeeeeeeee eee eeeeeaeeeeeeeeaeeeeeeeeaeeeeeseeiaaeeeeeeeenaeeeeseaes 62 Creating HP Recovery media teccccieveccitccaseeeectacciawees naedaseteeeddaiaseeeeneliiaeeeraanieeennce 63 Re
27. art the computer quickly press esc and then press 10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade 56 Chapter 8 Securing your computer and information the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about
28. ates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor C f6 Mutes or restores speaker sound d f7 Decreases speaker volume incrementally as long as you hold down the key f8 Increases speaker volume incrementally as long as you hold down the key rr f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD p il 10 Begins pauses or resumes playback of an audio CD a DVD or a BD mi Plays the next track of an audio CD or the next section of a DVD or a BD i I i H2 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Press the Windows key on in combination with the appropriate key to perform the action 38 Chapter5 Navigating the screen Shortcut Key Description key PT Returns you to the Start screen from an open app or the Windows Ls desktop NOTE Pressing the key again returns you to the previous screen PT C Reveals the charms m PT d Opens the Windows desktop PT o Turns Autorotate on or off select models only m PT q Opens the All Apps screen bel PT tab Switches between open apps m NOTE Continue to press this key combination until the app you want is revealed alt f4 Closes an active app
29. caetedte evn eetede se evasinre she sat ole acnah aetceted nteaeecseeedtebsuitecetyiter aucune teteeceeviees 32 Rightedge SWIDG ii csececeees shade ceeee Dade ace cdi EE 32 Top edge Swipe ee 32 LOTECUGS SWIDC es eessen ua E anes vangaaaseseaveciesssugadians 33 Using touch screen gestures select Models only ceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeaaeeeeteeeaeeeeeeeeaaaees 33 ONE TMOS Slide asco saae aces gate cae dace vesusas2scc aa AAA Aaaa ia 33 TAPPING sce cased cas cna nea anei naai a naa AE a aAa a aA DAEA AEE aa aaa AE Eia 34 SCPOMMAG recresen R T E EEEE nea 35 Pinching etretehing 222 2 lt As ececcces ceceueccctncceecsdacecenceccaskacen cecevenstectucceevsaatacensessaskecendeeetedassacnserd 35 EGJE SWIPES n E sarucdueh chndieondaysra badges doanae areoends caedtioneunanesdacea des 35 Rightedge SWIDE s viecceeeecsveteed teeetieeeeteerth ieee daveeth dees eesti T 36 Leoftedge SWIPE cisini iniiai aiaia a ia 36 Top edge swipe and bottom edge SWipe eeeeeeeeeeeeeeeeneeecaeeaeeeaeeeaeees 37 Using the keyboard and MOUSE sscnccecnsriiriiiiriarii iiA EEEE EE 37 WSING Me Keys gt erecosindinaienn aaa i a a 37 Using the action Keys orce E dich EAEE 37 Using Microsoft Windows 8 shortcut keys ssssseeeiessseeersseeerrrssseerrnsssrerrnsssees 38 Using the hot KeyS 00 2 cece eee eee eect eter ee ee eee ee eaeeeeeeeeaeeeeeeeeaeeeeseeeiaeeeeeeenaaes 39 vi 6 Managing OWT aici ss Setec iscsi irc at sacs wee anaa Na NE
30. computer Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type d and then type disk in the search box Select Settings and then select Defragment and optimize your drives 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start sc
31. covery media creating 63 creating using HP Recovery Manager 63 recovery partition removing 68 recycle computer 64 65 refresh computer 64 recovery 64 Windows 65 regulatory information regulatory label 16 wireless certification labels 16 remove everything and reinstall Windows 65 reset computer steps 65 restore Windows File History 64 right edge swipe 36 RJ 45 network jack lights identifying 7 RJ 45 network jack identifying 7 64 65 S scrolling TouchPad gesture 31 security cable lock installing 58 security cable slot identifying 7 security wireless 20 serial number 15 serial number computer 15 service labels locating 15 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility BIOS passwords 56 Setup Utility BIOS using 59 shipping the computer 54 shutdown 47 Sleep exiting 41 initiating 41 slots memory card reader 8 23 security cable 7 software CyberLink PowerDVD 28 Disk Cleanup 49 Disk Defragmenter 49 software updates installing 57 speakers connecting 24 identifying 12 23 storing a battery 44 supported discs recovery 63 system information hot key 39 system recovery 66 system restore point creating 62 restoring 64 T temperature 44 testing an AC adapter 45 Touch screen gestures 35 37 edge swipe gestures 36 one finger slide 33 pinching 35 scrolling 35 tapping 34 Touch screen using 33 TouchPad buttons 10 TouchPad gestures pinching 31 scrolling 31 zoo
32. ct a monitor or projector to the computer s VGA port or adapter To connect a monitor or projector 1 Connect the VGA cable from the monitor or projector to the VGA port or adapter on the computer as shown IOI 2 Press f4 to alternate the screen image between 4 display states e PC Screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Ey NOTE For best results especially if you choose the Extend option adjust the screen resolution of the external device as follows From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution 26 Chapter 4 Enjoying entertainment features Connecting video devices using an HDMI cable Ey NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HEA 7 2 Connect the other end of the cable to the hi
33. d select models only on page 48 microphone jack earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices 3 G Audio out headphone jack Audio in Connects optional powered stereo speakers headphones O ow WARNING To reduce the risk of personal injury adjust the volume before using the headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 4 ate USB 2 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 6 Chapter 2 Getting to know your computer Component 5 Optical drive Description Reads and or writes depending on your computer model to an optical disc NOTE For disc compatibility information navigate to the Help and Support webpage see More HP resources on page 3 Follow the web page instructions to select your computer model Select Support amp Drivers and then select Product Information 6
34. ding buttons on an external mouse Using the TouchPad 29 Ey NOTE TouchPad gestures are not supported in all apps and only common gestures are documented in this guide More gestures are available when you choose to view a demonstration of each gesture To view a demonstration of each gesture 1 From the Start screen type c select Control Panel and then select Hardware and Sound 2 Select Touch Pad 3 Click a gesture to activate the demonstration To turn a gesture off or on 1 From the Start Screen type c select Control Panel select Hardware and Sound and then select Touch Pad The Mouse Properties dialog box opens 2 From the Touch Pad tab click Click to change the Touch Pad settings 3 From the Touch Pad screen select the appropriate gesture and then select or clear the check box next to the gesture that you want to turn off or on 4 Click Save Tapping To make an on screen selection use the tap function on the TouchPad e Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it 30 Chapter5 Navigating the screen Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom in or out on images or text e Zoom in by placing two fingers together on
35. drive c BIOS Click the type of diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device Ey NOTE The HP PC Hardware Diagnostics UEFI download instructions are provided in English only 1 2 3 4 5 Go to http www hp com Click Support amp Drivers and then click the Drivers amp Software tab Enter the product name in the text box and then click Search Select your computer model and then select your operating system In the Diagnostic section click HP UEFI Support Environment or Click Download and then select Run Using HP PC Hardware Diagnostics UEFI 61 10 Backing up restoring and recovering Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ey NOTE This chapter describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support Creating reco
36. e computer exits Hibernation the power lights turn on and your work returns to the screen Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 ys 3 From the Start screen type power select Settings and then select Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended Ey NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes Initiating Sleep and Hibernation 41 Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To reveal the percentage of remaining battery charge and the current power plan on the Windows desktop point over the power meter icon e To use Power Options click the power meter icon and select an item from the list From the Start screen you can also type power select Settings and then se
37. e your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows fy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Choose your keyboard layout 3 Select Troubleshoot from the boot options menu 4 Select Reset your PC and then follow the on screen instructions To use the Start screen 1 From the Start screen point to the upper right or lower right corner of the screen to reveal the charms 2 Click Settings Restore and recovery 65 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Scroll the right side choices down to display Remove everything and reinstall Windows 5 Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition s
38. eebaadegaaersbandegizersdanadecste 24 Connecting headphone cceccecceeee eee eecte tees erent eee erent tees ee eeaeeeeeeeeaeeeeeeeeenaeeeeeseeiaaees 24 Connecting a Microphone i vvscsete se cved cath ceeteecsseececheeesdee vanesesteetaweeeesvnctavedesvitetaeedessadaneeeeeriss 24 Testing YOUr audio feature S iccccdetebecencenteiesietediennd yaad O EnEn 24 USMO VIGO ienne E E E AA AA A E RE a 25 Connecting video devices using a VGA cable sssseessseserrsssessrrrssstrtrrrnssrtnnrnnsetennnsnseenn 26 Connecting video devices using an HDMI cable ssseseessssseesirrrerserrrrnssssrtrrnrrsssrerennn 27 Setting Up HDMI audio 0 ett ee ee nee eee kannn a 28 Connecting video devices wirelessly select models Only eecceeeeeeeeeteeeeeeeeeeeeneaees 28 Managing your audio and video files Select models only cc ceeeeeeceeee sent eter eeeetteeeeeeeeteeeeeeeeeaees 28 5 Navigatmg Mie SHS IN eases sek ccs sacs ees E aE R 29 Using the TouchPad ecca a eed tivehe devastate EEEE RA E 29 Using TouchPad gestures cccccececceeeeeeeeeeeeeeeeee eee eeceeeeeeeeeeeeeeeeeeseeaaaeeeeceeeeaeeeeeseeeeaeeeeesenaaeeeseeeaeeees 29 TT AD PUIAG eiiiai cansnvansdian dee dia ccewadaciea aacuundanedee dda cen sdasnageasnucewaratansledcadedsadsuadtaasadatadennes 30 SCHON MAG E secs eh E settee a ciebdedas ede eeiete dn eaten a eaten eed te eee 31 PINCHING ZOOMING oris aaa gated a einen vote etas dos ete tated 31 EGG SWIPES 4 sncetecccps
39. een type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions y NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI 60 HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components Chapter 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI To start HP PC Hardware Diagnostics UEFI 1 a Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the HP PC Hardware Diagnostics UEFI tools in the following order a Connected USB drive E NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 61 b Hard
40. elect models only If you have not already created recovery media see Creating HP Recovery media on page 63 Using HP Recovery media you can choose from one of the following recovery options e System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory e Minimized Image Recovery select models only Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows System Recovery and Minimized Image Recovery What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer e Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues e HP Recovery media must be used if the computer hard drive fails If you have not already created recovery media see Creating HP Recovery media on page 63 e To use the Factory Reset option you must use HP Recove
41. em controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off EY NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network and diagnose and repair network problems Connecting to a wireless network 17 To use operating system controls 1 2 From the Start screen type n and then select Settings Type network and sharing in the search box and then select Network and Sharing Center For more information from the Start screen type h and then select Help and Support Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Networ
42. entertainment features To check the recording functions on your computer follow these steps 1 From the Start screen type s and then select Sound Recorder 2 Click Start Recording and speak into the microphone 3 Save the file to your desktop 4 Open a multimedia program and play the recording To confirm or change the audio settings on your computer follow these steps 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Your computer has a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions Ey NOTE Your computer may have a video graphics array VGA port adapter which connects analog video devices Using video 25 Connecting video devices using a VGA cable To see the computer screen image on an external VGA monitor or projected for a presentation conne
43. er you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http Awww hp com go contactHP At this location you can also register to receive automatic update notifications when they become available Installing software updates 57 If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 20 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 62 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from bei
44. eractions too such as moving an object e To scroll across the screen lightly slide one finger across the screen in the direction you want to move y NOTE When many apps are revealed on the Start screen you can slide your finger to move the screen left or right e To drag press and hold an object and then drag the object to move it Using touch screen gestures select models only 33 Tapping To make an on screen selection use the tap function e Use one finger to tap an object on the screen to make a selection Double tap an item to open it 34 Chapter5 Navigating the screen Scrolling Scrolling is useful for moving the pointer up down left or right on a page or image e Place two fingers on the screen and then drag them in an up down left or right motion Pinching stretching Pinching and stretching allows you to zoom out or in on images or text e Zoom in by placing two fingers together on the display and then move your fingers apart e Zoom out by placing two fingers apart on the display and then move your fingers together ee wg Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps Using touch screen gestures select models only 35 Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Gently swipe your finger inward from the right edge of the di
45. es a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down SYNOTE You can manually initiate Hibernation See Manually initiating and exiting Sleep on page 41 and Manually initiating and exiting Hibernation select models only on page 41 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Ey NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid Start Technology select models only For select models the Intel Rapid Start Technology RST feature is enabled by default Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows e Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep press any key activate the TouchPad or briefly press the power button e Hibernation Rapid Start Technology initiates Hibernation after a period of computer inactivity while the computer is in the Sleep state or when the battery reaches a critical level After Hibernation is initiated press the power button to resume your work Ey NOTE Rapid Start Technology can be dis
46. fore you remove the Recovery partition create HP Recovery media see Creating HP Recovery media on page 63 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and then follow the on screen instructions 68 Chapter 10 Backing up restoring and recovering 11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 3 33 A 65 W 19 5 V dc 4 62 A 90 W OC DC plug of external HP power supply Ey NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating
47. g these locations refer to Getting to know your computer on page 5 e Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support 5 NOTE Your service labels will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer of es XXXXXXXX OI Product XXXXXXKX MG Warranty ly lyy Model 200000KX Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model number select models only Taea MENNAN Modet 0000 PH PIL Ute Component 1 Serial number 2 Product number 3 Warranty period Labels 15 Component 4 Model number select models only 5 Revision number e Regulatory label s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 16 Chapter 2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired
48. gh definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Ey NOTE For best results especially if you choose the Extend option adjust the screen resolution of the external device as follows From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution Using video 27 Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select the name of the digital output device 3 Click Set Default and then click OK To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar
49. h as a USB hub Be sure that the computer is connected to AC power before you begin creating the recovery media The creation process can take up to an hour or more Do not interrupt the creation process If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 2 If From the Start screen type recovery and then select HP Recovery Manager Select Recovery Media Creation and then follow the on screen instructions you ever need to recover the system see Recovering using HP Recovery Manager on page 66 Creating recovery media and backups 63 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Help and Support From the Start screen type h and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the S
50. hapter 12 Electrostatic Discharge Index A AC adapter 7 AC adapter testing 45 action keys decrease screen brightness 38 Help and Support 38 identifying 13 increase screen brightness 38 next track or section 38 play pause resume 38 previous track or section 38 switch screen image 38 volume down 38 volume mute 38 volume up 38 wireless 38 antivirus software using 57 audio functions checking 24 audio in microphone jacks 6 23 audio out headphone jacks 6 23 B backing up personal files 63 software and information 58 backups 62 battery discharging 43 disposing 44 low battery levels 43 replacing 44 storing 44 battery cover identifying 14 battery information finding 43 battery lock identifying 14 battery power 42 battery release latch 14 battery temperature 44 BIOS determining version 59 downloading an update 60 updating 59 Bluetooth device 17 21 Bluetooth label 16 boot order changing HP Recovery Manager 67 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 c caps lock light identifying 11 caring for your computer 52 checking audio functions 24 cleaning your computer 52 components bottom 14 display 9 left side 7 right side 6 top 10 computer reset 65 computer traveling 44 configuring audio for HDMI 28 connecting to a WLAN 20 connector power 7 corporate WLAN connection 20 critical battery level 44 critical security updates installing 57 CyberLink PowerDVD 28
51. hen configures the settings for the programs HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL or DVD R DL discs Do not use rewritable discs such as CD4RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http Awelcome hp com country us en wwcontact_us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device suc
52. here to find additional HP resources Revert to the familiar Start screen select models only HP Quick Start gives you the option to use the familiar Start menu from the Windows desktop Quick Start functions like the traditional Windows Start menu and enables you to conveniently open files and programs using the Windows desktop To open HP Quick Start from the Windows desktop click the HP Quick Start icon on the 4 taskbar Visit the HP Apps Store The HP Apps Store offers a wide choice of popular games entertainment and music apps productivity apps and apps exclusive to HP that you can download to the Start screen The selection is updated regularly and includes regional content and country specific offers Be sure to check the HP Apps Store frequently for new and updated features iy IMPORTANT You must be connected to the Internet to access the HP Apps Store To view and download an app 1 2 3 From the Start screen select the Store app Select HP Picks to view all the available apps Select the app you want to download and then follow the on screen instructions When the download is complete the app appears on the Start screen Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 17 Take a min
53. how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Windows 8 Basics guide e Overview of using Windows 8 Help and Support e Abroad range of how to information and troubleshooting tips To access Help and Support from the Start screen type h and then select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Safety amp Comfort Guide e Proper workstation setup To access this guide e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury 1 From the Start screen type support and select the HP Support Assistant app e Electrical and mechanical safety information 2 Select My computer and then select User guides Or Go to http www hp com ergo Worldwide support e Online chat with an HP technician To get support in your language go to e Email support http welcome hp com country us en wwcontact_us html e Support telephone numbers e HP service center locations Regulatory Safety and Environmental Notices e Important regulatory notices including proper battery disposal information To access this guide 1 From the Start screen type support and select the HP Support Assistant app 2 Select My computer and then select User guides More HP res
54. ible back up all personal files Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer 2 NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 67 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 2 3 4 Insert the HP Recovery media you created Restart the computer quickly press esc and then press f9 for boot options Select the optical drive or USB flash drive you want to boot from Follow the on screen instructions Restore and recovery 67 Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT After you remove the HP Recovery partition you can no longer use the Windows Refresh option the Windows option to remove everything and reinstall Windows or the HP Recovery Manager option So be
55. ice Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 2 Plug the network cable into the network jack 1 on the computer Plug the other end of the network cable into a network wall jack 2 or router Ey NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Connecting to a wired network 21 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Multimedia features Here are some of the entertainment features on your computer Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 Webcam Records video and captures photographs Some models may allow you to video conference and chat online using streaming video From the Start screen type c and then select CyberLink YouCam from the list of applications 22 Chapter4 Enjoying entertainment features Component 4 Optical drive Description Reads and or writes depending on your computer model to an optical disc N
56. ing the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example Disposable wipes which come in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution 52 Chapter 7 Maintaining your computer e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes Z CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer A WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect external power Disconnect all powered external devices
57. k computers can exchange software and data with each other Ey NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 2 3 4 From the Windows desktop open File Explorer Click the Share menu on the Libraries window and then click Specific people Type a name in the File Sharing box and then click Add Click Share and then follow the on screen instructions To share information from your Local Disk 1 2 3 4 5 From the Windows desktop open File Explorer Click Local Disk C on the Libraries window Click the Share tab and then click Advanced sharing On the Local Disk C Properties window select Advanced Sharing Check Share this folder To share drives on the same network 1 From the Windows desktop right click the network status icon in the notification area at the far right of the taskbar Select Open Network and Sharing Center Under View your active networks select an active network Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point 18 Chapter3 Connecting to a network Ey NOTE The terms wireless route
58. know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list reveals all the devices installed on your computer Locating software To find out what software is installed on your computer 1 From the Start screen right click using the mouse or Swipe from the top of the TouchPad to reveal all apps 2 Select the All apps icon Finding your hardware and software information 5 Right side Component Description 1 j Power light e On The computer is on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 40 2 Hard drive light e Blinking white The hard drive is being accessed 0 e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see Using HP 3D DriveGuar
59. lect Power Options Different power meter icons indicate whether the computer is running on battery or external power The icon also reveals a message if the battery has reached a low or critical battery level Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a user replaceable battery Z WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a user replaceable battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work or shut down the computer through Windows before removing the battery 1 Slide the battery lock latch 1 and then slide the battery release latch 2 to release the battery 2
60. led allowing you to manually search for and connect to a network or to create a new network connection Follow the on screen instructions to complete the connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Chapter 3 Connecting to a network PY NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your off
61. llow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type support and then select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 From the Start scr
62. lot further away from the system board Ey NOTE To use a dual channel configuration with a second memory module be sure that both memory modules are identical To add or replace a memory module Z CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state on in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Save your work and shut down the computer Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface Remove the battery from the computer see Removing a user replaceable battery on page 42 Remove the service door from the computer Do pr Pi o oe o pu a If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 50 Chapter7 Maintaining your computer b Grasp the edge of the memory module 2 and then gently pull the module out of the memory module slot Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module Ey NOTE To pro
63. ming 31 TouchPad zone identifying 10 traveling with the computer 16 44 54 turning off the computer 47 U WLAN device 16 18 unresponsive system 47 WLAN label 16 USB 2 0 ports identifying 6 23 USB 3 0 ports identifying 8 23 Z using external AC power 45 zooming touch screen gesture 35 using passwords 55 zooming TouchPad gesture 31 V vents identifying 7 14 VGA port connecting 26 video 25 Ww webcam identifying 22 using 24 webcam light identifying 9 22 Windows backup 63 File History 63 64 Refresh 64 65 reinstall 64 65 remove everything and reinstall option 65 reset 65 restoring files 64 system restore point 62 64 Windows key identifying 13 Windows passwords 56 wired network connecting 21 Wireless Assistant software 17 wireless button 17 wireless certification label 16 wireless controls button 17 operating system 17 Wireless Assistant software 17 wireless light 11 17 wireless network WLAN connecting 20 corporate WLAN connection 20 equipment needed 19 functional range 21 public WLAN connection 20 security 20 using 18 wireless network securing 58 WLAN antennas identifying 9 Index 73
64. naiaiinarenin a diaaunidi dadian aida aaka 49 Adding or replacing memory modules seeeeesssssessessrnnessrsnnnnanarannnnaaaenennnaaannannnaaaetennnaaanaana 50 Updating programs and drivers sncsossceresiiiiciiariiiiiii retin A EEEE 52 Cleaning your COMPULED 00 eee eee isinin aniier i i aa 52 Cleaning Proce drO S ceciren n a E A 53 Cleaning the display All in Ones or Notebooks ssseeeesesseeeerrrrssseererressn 53 Cleaning the sides OF COVED c ceeccteeeeeeeettee eee eitieeeeeetiieeeeeetinieeeeeeetieeeeerenee 53 Cleaning the TouchPad keyboard Or MOUSE eeeceeeeeeeeeeeeeeeeeeetetieeeeeeteee 53 Traveling with or shipping your computer 0 0 2 ee eect eee ttt e terete eee eerie ee eee teeeeeeeeieeeeeeetieeeeeeea 54 vii 8 Securing your Computer and information cccceeceeeeeeeeeeeeeeeeeeeeeeeeeeeee eee eeee segs ssaeseaseaaeeaeeeeseseeeesaeeeeeeeeeees 55 USING PASSWOPGS a dani aapesscanwsaguers unk areas acnpsabedues NS 55 Setting WINDOWS PAaSSWOPdS as sccdshideeevecdehavees Ged cinite EEEE 56 Setting Setup Utility BIOS paSSWOrds ee ceccceeeeeeeeteeee eee eeetne tees ee eeaaaeeeeeeeeeiaeeeeeeeeeeaas 56 Using Internet security software ui ojeeec vs vaeedenes dh veueden Erener EEEE EEEIEE NEEE AAEE EEEE EER 56 Using antivirus SORWAT E u cerccnccrri diii i rC NEE EERE EEEE 57 Using firewall Sotware srnresieonaiironair a 57 Installing software Updates ersrenin enaa E 57 Installing critic
65. nal power is available 0 05 44 Resolving a low battery level when no power source is available 05 44 Resolving a low battery level when the computer cannot exit Hibernation 44 Storing a user replaceable battery 0 0 0 eee cece eette eee erent eerste eeeeeeeetaeeeeeeeenaeeeeeeeaas 44 Disposing of a user replaceable battery cece eeeeeeeeeeeeenneeeeeeeeeeaaeeeeeeeeeiaeeeeeseeeiaees 44 Replacing a user replaceable battery 0 0 cece eeeeetee tere eeeeeeeeeeeeeeaaeeeeeeeeieeeeeeeeenaaes 44 Running on external AC POWGEN veeeccciscdieecetivedacteeeceicsacubiceeestedae decid eecvsduhl sven svaddacbeiee avacadaayedsvaadine divs 45 Troubleshooting power problems cccccccecceeeeeeee cece eeetedeeeececseeeaecasanaaeeaaeeaecaeeaeeeneeees 45 FIP COOISGMSC sees cece teste dabei ine aeni tae aN EAE caddies Vik eed ancestor ih thal i NNE 46 Refreshing your software content with Intel Smart Connect Technology select models only 46 Shutting down turning off the Computer sessies NE RRR NRAN AR ia 46 T KMananng your Computer si EEN 48 Improving PEMONMANCE sriain a E eaea EA Eea 48 Using HP 3D DriveGuard select models Only seesseesserssseeerrssserrrrsterrssstnrnsssttnrnnsreenn 48 Identifying HP 3D DriveGuard status 200 0 e eee eeeceeeeeeeeeeeetaeeeeeeeeeeenaees 48 Using Disk Defragmente seesicccorecricnii ariei ni TAEA 49 Using Disk Cleanup iseciiiessrririniirisiiravunirinin
66. nana 17 Sharing data and drives and accessing software eesssseeerrrsssssterrrssstttrrrssstrenrnsnseens 18 Using a WLAN aiian AA EA 18 Using an Internet service provider seessseeeesrssesssrrneseennnaannnnnasatennnaannannaaaeeena 19 setting Up a WLAN ceccncerscrcanrcini ariin n i nadaeeeeeensaaeee 19 Configuring a wireless router e sessssesseerrnanrssnnunseennnaaannnnnunenennaaanannnnnneennnaann na 19 Protecting your WLAN cegmeenisnn tendait AA ARA 20 Connecting to a WLAN asesesicisariianaiiiieeniiiiidi eei a 20 Using Bluetooth wireless devices select models Only essesssssrrrrssssssrrrsssserrrrrssssreenns 21 Connecting to a wired NetWOKKk K osroiiranasi saranin arRo TEAR EEA naV EPERE NEREA ENNART ERREA 21 Connecting to a local area network LAN 0 e cc ceeeceeeeeeente eee eeeeeaaeeeeeeeeaaeeeeeeeeeaeeeeeeneeaaas 21 A Enjoying entertainment features icccccccccccccccccscccccscccccscctesccceececsesecesetecteecccsonsctacccsonecttaceceesecteaecesectencacconectens 22 Multimedia features sriain aan E nat davevavidaaciearvi adandevayeh aan dvevevameecteavey ened evened 22 Using the webcam ccccceicceeeee cette teeter te tne ee eter enna ee eee tne eee eee tneeeeeeeeeeeeaeeeeeceeeaaeeeesegeeaeeeesenaaeeeeseeeaeees 24 Using AU GIO exscsccetisasSecveredicagesiesd du ecaedeendeaactectteaTeaadecs eat sdadennedied TETERE EE TO 24 COMNECIING SPCAKSMS sgecncsivs cdcdeceneshddccedessviddidedassvenidadauestadctgaseesbaccdycae
67. ncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 54 Chapter 7 Maintaining your computer 8 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code f IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password
68. ng mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 5 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key q a eo A 4 Remove the key and keep it in a safe place 58 Chapter 8 Securing your computer and information 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 EY NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly U
69. nostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Help and Support From the Start screen type h and then select Help and Support 3 As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever 62 Chapter 10 Backing up restoring and recovering choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager Ey NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and t
70. ons to protect your WLAN Use a firewall A firewall checks information and requests that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type h and then select Help and Support Connecting to a WLAN 20 To connect to the WLAN follow these steps 1 2 5 Be sure that the WLAN device is on If the device is on the wireless light is white If the wireless light is off press the wireless button Ey NOTE On some models the wireless light is amber when all wireless devices are off From the Windows desktop tap or click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection Ey NOTE If no WLANs are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to from the Windows desktop right click the network status icon and then select Open Network and Sharing Center Click Set up a new connection or network A list of options is revea
71. or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating syst
72. ou to start fresh and keep what is important to you iy IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory Any Windows 8 apps that came preinstalled on your computer and any that were purchased from the Windows Store will be saved 7 NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support Ey NOTE You may be prompted for your permission or password when using Refresh See Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 From the Start screen point to the upper right or lower right corner of the screen to reveal the charms 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Scroll the right side choices down to display Refresh your PC without affecting your files 5 Under Refresh your PC without affecting your files select Get started and then follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycl
73. ources 3 4 Resource Contents Limited Warranty e Specific warranty information about this computer To access this guide 1 From the Start screen type support and select the HP Support Assistant app 2 Select My computer and then select Warranty and services Or Go to http Awww hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http Awww hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Chapter 1 Starting right 2 Getting to
74. pdating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be revealed by pressing fnt esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 59 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 4 Select Yes Starting Setup Utility BIOS 59 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation fo
75. play does not turn on e The power lights are off Running on external AC power 45 To test the AC adapter 1 Shut down the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer e If the power lights turn on the AC adapter is working properly e If the power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure e _ If the connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information on obtaining a replacement AC power adapter HP CoolSense HP CoolSense ah automatically detects when the computer is not on a horizontal surface and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type cool select Settings and then select HP CoolSense Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel Smart Connect
76. ption from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 66 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery partition select models only or use the HP Recovery media that you have created For more information see Recovering using HP Recovery Manager on page 66 If you have not already created recovery media see Creating HP Recovery media on page 63 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 66 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 68 64 Chapter 10 Backing up restoring and recovering Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows y
77. r and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service 2 NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Setting up aWLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 NOTE
78. r work initiate Sleep or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the power meter icon on the Windows desktop shows a low or critical battery notification Running on battery power 43 2 NOTE For additional information about the power meter see Using the power meter and power settings on page 42 The computer takes the following actions for a critical battery level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e f Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation
79. reen type d and then type disk in the search box Select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Improving performance 49 Adding or replacing memory modules Adding memory can help improve your computer s performance Your computer is like your physical work area The hard drive is the filing cabinet where you store your work and the memory is the desk where you work When your memory isn t big enough to hold all your work easily like a desk overflowing with work your productivity slows down A great solution to improve performance is to expand the amount of memory you have in your computer The computer has two memory module slots The memory module slots are located on the bottom of the computer under the service door The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots Z WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object y NOTE If you are adding or replacing the memory module in your computer with a single memory module insert the memory module into the s
80. rforms an assigned function The icon on each of the f1 through f4 keys and the f6 though f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI on page 59 for Using the keyboard and mouse 37 instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after you have disabled the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description af f1 Opens Help and Support which provides tutorials information about the Windows E operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support f2 Decreases the screen brightness incrementally as long as you hold down the key i f3 Increases the screen brightness incrementally as long as you hold down the key i f4 Switches the screen image between display devices connected to the system For IDI example if a monitor is connected to the computer pressing this key altern
81. ry media If you have not already created recovery media see Creating HP Recovery media on page 63 e Ifthe HP Recovery media does not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition select models only The HP Recovery partition select models only allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working 66 Chapter 10 Backing up restoring and recovering To start HP Recovery Manager from the HP Recovery partition 1 3 4 Press f11 while the computer boots or Press and hold f11 as you press the power button Choose your keyboard layout Select Troubleshoot from the boot options menu Select Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly a 2 3 If poss
82. sc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 LAN connecting 21 latch battery release 14 left edge swipe 36 lights AC adapter 7 caps lock 11 hard drive 6 mute 11 network 7 power 6 11 RJ 45 network 7 wireless 11 low battery level 43 72 Index M maintenance Disk Cleanup 49 Disk Defragmenter 49 memory card reader identifying 8 23 memory module identifying 14 inserting 51 removing 50 replacing 50 memory module service door removing 50 microphone connecting 24 minimized image creating 66 minimized image recovery 66 mouse external setting preferences 29 mute light identifying 11 N network jack identifying 7 network lights identifying 7 O operating environment 69 optical drive identifying 7 23 original system recovery 66 P passwords Setup Utility BIOS 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7 23 27 Intel Wireless Display 28 USB 2 0 6 23 USB 3 0 8 23 VGA 26 power button identifying 12 power connector identifying 7 power lights identifying 6 11 power battery 42 PowerDVD 28 product name and number computer 15 public WLAN connection 20 R recovery discs 63 67 HP Recovery Manager 66 media 67 options 62 refresh 65 starting 67 supported discs 63 system 66 USB flash drive 67 using HP Recovery media 63 re
83. splay onto the screen to reveal the charms Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Gently swipe your finger inward from the left edge of the display to switch between apps Without lifting your finger swipe back toward the left edge to reveal all open apps 36 Chapter5 Navigating the screen Top edge swipe and bottom edge swipe The top edge swipe or bottom edge swipe allows you to open a list of apps available on your computer 1 From the Windows Start screen gently swipe your finger from the top edge or the bottom edge of the display onto the screen 2 Tap All apps to view available apps Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions X TIP The Windows key en on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop Pressing the Windows key again will return you to the previous screen NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the keys Your computer has different ways to quickly access information or perform functions with certain keys and key combinations Using the action keys An action key pe
84. store And recovery 2 ccceeecceeceeeeneceeeeeeneneeeeeeneeaueceeeeneeaueseeeesanauaeeeeesueaneeeceeecdeeceeceeenteneeesanteneeeess 64 Using Windows Refresh for quick and easy recovery eeeeeeeeenteeeeeeeeeeeettaaeeeeeeeteeeenaaaes 65 Remove everything and reinstall WiINdOWS 0 0 0 0 cee eeeeeeeeeeeeeee eee eeenaeeeeeeeeaaeeeeeeeetaeeeeeeeeaas 65 Recovering using HP Recovery Manager cccccceeeeeeeeeenneeeeeeeeenaeeeeeeenaeeeeeeeeneeeeeeeeaas 66 What you Need to KNOW scsaccede ssvecdetesssidacecevyshaadetevstasseedessaye dete idadeecaeetiaeeedeade 66 Using the HP Recovery partition select models only eseese 66 Using HP Recovery media tO recover ccceccceceeeereeeeeeeeeeatieeeeeeeeetteeeeeeeeeaas 67 Changing the computer boot Order eee eee ceeeeee eect ee eetneeeeeeeeeeeaaaeeeeeeeeeeeeaaes 67 Removing the HP Recovery partition 0 0 0 cccccceeeeceeeeeeeeeneeeeeeeencaeeeeeeeaeeeeseeiaeeeeeeeeaees 68 ED SPC uA ONS sra E aa aun nama macnn sak AREE Hau eas ARE TREE ea 69 Input POWER ciernie oian a iE ds ehesaun vaeaunwudede A celendeardeaddetuaias i eater 69 Operating environner si issrsis iranian inaani REEE RERA aN TERENE 69 12 BleCtroStaule Disc Marge snr EE E AAEE Anana R 70 viii 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after you set up your computer fun things to do with your computer and w
85. support and then select the HP Support Assistant app Using passwords 55 Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Must be entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it revealed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer e f you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not revealed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Tostart Setup Utility BIOS turn on or rest
86. tart screen type recovery select HP Recovery Manager select Drivers and Applications Reinstall and then follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to an automatically created restore point For more information and steps for using Windows System Restore see Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 65 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 65 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery o
87. tect a memory module after removal place it in an electrostatic safe container 8 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the module Improving performance 51 9 Replace the service door 10 Replace the battery 11 Turn the computer right side up and then reconnect external power and external devices 12 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be gett
88. th or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as memory cards from the computer Turn off and then disconnect all external devices Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e Ifthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are u
89. the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together Using TouchPad gestures 31 Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to reveal the charms Top edge swipe The top edge swipe allows you to access All apps available on the Start screen iy IMPORTANT When an app is active the top edge gesture varies depending on the app e Swipe your finger gently from the top edge to reveal available apps 32 Chapter5 Navigating the screen Left edge swipe The left edge swipe accesses your recently opened apps so that you can switch between them quickly e Swipe your finger gently from the left edge of the TouchPad to switch between them quickly Using touch screen gestures select models only A touch screen computer allows you to control items on the screen directly with your fingers xo TIP On touch screen computers you can perform the gestures on the screen or on the TouchPad You can also perform on screen actions with the keyboard and mouse One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other int
90. the card label side up with connectors facing the slot and push in the card until it is firmly seated To remove 1 Press in on the card and quickly release it until it pops out Connect optional USB device such as a keyboard mouse external drive printer scanner or USB hub 10 Hom HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device Multimedia features 23 Using the webcam Your computer has an integrated webcam that records video and captures photographs Some models may allow you to video conference and chat online using streaming video A Tostart the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications For details about using the webcam go to Help and Support From the Start screen type h and then select Help and Support Using audio On your computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio out headphone jack on your computer or on a docking station To connect wireless speakers to your computer follow
91. to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 40 To learn more about your power settings see your power options From the Start screen type power select Settings and then select Power Options from the list of applications 2 Speakers 2 12 Chapter 2 Getting to know your computer Produce sound Keys Component 1 2 esc key fn key Description Reveals system information when pressed in combination with the fn key Executes frequently used system functions when pressed in combination with the esc key 3 4 Windows key Action keys Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen Execute frequently used system functions
92. uded with your computer The guide provides information on common tasks using the TouchPad touch screen or the keyboard Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Using TouchPad gestures sAr Q A TouchPad allows you to control the pointer on the screen using your fingers TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse Ey NOTE TouchPad gestures are not supported in all apps sAr Q To view a demonstration of each gesture 1 From the Start screen type c select Control Panel and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to activate the demonstration To turn a gesture off or on 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn on or off 2 Click Apply and then click OK A TouchPad allows you to control the pointer on the screen using your fingers TIP Use the left and right buttons on the TouchPad as you would use the correspon
93. ute to browse the printed Windows 8 Basics guide to explore the new Windows 8 features Become familiar with the computer hardware and software For more information see Getting to know your computer on page 5 and Enjoying entertainment features on page 22 for information Update or purchase antivirus software Learn more at Using antivirus software on page 57 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 62 Revert to the familiar Start screen select models only 1 Fun things to do e You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting video devices using an HDMI cable on page 27 e You know that you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 24 e You know that you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Connecting video devices using an HDMI cable on page 27 2 Chapter 1 Starting right More HP resources You have already used Setup Instructions to turn on the computer and locate this guide To locate resources that provide product details
94. very media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 63 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diag

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