Home

HP ENVY TouchSmart m6-k015dx Sleekbook

1. 52 Chapter 4 Removal and replacement procedures 8 Remove the 4 panel screws 1 and then remove the panel 2 y SA ACA 9 Disconnect the display panel cable connector 1 from the display panel 2 and then remove the panel 3 10 Remove the webcam cable from the clips on the left edge 1 and then loosen the cable from under the hinge 2 Component replacement procedures 53 11 Remove the webcam cable 3 Reverse this procedure to install the display panel Webcam assembly Description Spare part numbers Webcam assembly 725465 001 Before removing the webcam assembly 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m Disconnect all external devices connected to the computer e Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 51 5 Remove the base enclosure see Base enclosure on page 27 6 Disconnect the battery cable see Battery on page 29 Remove the webcam assembly 54 Chapter 4 Removal and replacement procedures A Liftthe webcam from the display panel 1 and then remove the webcam assembly 2 Keyboard EY NOTE The keyboard spare part kit includes a keyboard cable
2. Description Spare part number 750 GB 5400 RPM SATA Raw 2 5 in 634250 001001 1 TB 5400 RPM SATA Raw 2 5 in 676521 001 500 GB 5400 RPM SATA Raw 7 mm 683802 001 Before removing the hard drive follow these steps 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer fo Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 27 5 Disconnect the battery cable see Battery on page 29 Remove the hard drive drive 1 Remove the 4 Phillips PM 2 5x3 5 screws 1 securing the hard drive to the top cover 2 Remove the hard drive 2 3 Disconnect the hard drive cable 3 from the hard drive and then remove the hard drive 4 I I I Remove the hard drive bracket 1 Remove the 4 screws 1 on the hard drive bracket Component replacement procedures 31 2 Remove the hard drive bracket 2 from the hard drive Reverse these procedures to reassemble and install the hard drive Solid state drive Description Spare part number Solid state drive 24 GB 727598 001 Solid state drive 128 GB 727514 001 Before removing the SSD follow these steps 1 Turn o
3. After the repair is completed 1 Eject the Windows 8 operating system media and then insert the Driver Recovery media 2 Install the Hardware Enabling Drivers first and then install Recommended Applications 68 Chapter 7 Backup and recovery Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you E IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory EY NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See HP Support Assistant for instructions on reinstalling traditional applications To access HP Support Assistant on the Start screen select the HP Support Assistant app Ex NOTE You may be prompted for your permission or password when using Refresh See HP Support Assistant for more information To access HP Support Assistant on the Start screen select the HP Support Assistant app To start Refresh 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting yo
4. K e Blinking The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity Leftside 11 Right side Component 1 Q OOHO Audio out headphone jack Audio in microphone jack Description Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 2 USB 2 0 port Connects an optional USB device 3
5. i RJ 45 network jack Connects a network cable 4 5 AC adapter light Power connector 12 Chapter 2 External component identification e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC battery power Connects an AC adapter Bottom Component Description 1 HP Triple Bass Reflex Subwoofer Provides superior bass sound 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Bottom 13 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag which is located on the bottom of the computer _SN XXXXXXXXX www hp com o PN XXXXXXX XXX Q Mode XXx XXXX Warranty lylyOy p Item Description Function 1 Serial number s n This is an alphanumeric identifier that is unique to each product 2 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 3 Model description select models only This i
6. For use in country or region Spare part number For use in country or region Spare part number Keyboard without backlight For use in the United States 727597 001 Backlit keyboard in black finish For use in the United States 725450 001 For use in Canada 725450 DB1 Before removing the keyboard follow these steps 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 51 5 Remove the base enclosure see Base enclosure on page 27 Remove the keyboard 1 Turn the computer right side up with the front facing you Component replacement procedures 55 2 Remove the 13 Phillips PM 2 5x3 5 screws that secure the keyboard bracket 3 Lift up 1 and then remove the keyboard 2 4 Remove the 2 silver Phillips PM 2 0x3 0 screws 1 and then remove the keyboard from the bracket 2 Reverse this procedure to install the keyboard WLAN antenna cables Description Spare part numbers WLAN antennas 725437 001 WLAN antennas Touchscreen 725438 001 56 Chapter 4 Removal and replacement procedures Before removing the antenna
7. Power button board with cable 725452 001 Audio USB board with cable 725453 001 Base enclosure 725454 001 Display panel 15 6 Brightview LED 725455 001 Display panel 15 6 Brightview LED Touchscreen 725456 001 Display panel 15 6 Brightview LED FHD 725457 001 Display panel 15 6 Brightview LED FHD Touchscreen 725458 001 RTC battery 725459 001 Screw kit 725460 001 Speakers 725461 001 Display cable 725462 001 System board A76M A 10 5745M for use with computer models equipped with graphics subsystem with UMA memory 725462 501 System board A76M A 10 5745M for use with computer models equipped with graphics subsystem with UMA memory and the Windows 8 Standard operating system 725463 001 System board A76M A8 5545M for use with computer models equipped with graphics subsystem with UMA memory 725463 501 System board A76M A8 5545M for use with computer models equipped with graphics subsystem with UMA memory and the Windows 8 Standard operating system 725464 001 Top cover 725465001 Webcam assembly 20 Chapter3 Illustrated parts catalog Spare part Description number 727459 001 Display panel HU 15 6 Brightview LED FHD WLED Touchscreen 727460 001 Display panel HU 15 6 Brightview LED HD WLED Touchscreen 727461 001 Display panel HU 15 6 Brightview LED FHD WLED 727462 001 Display panel HU 15 6 Brightview LED HD WLED 727463 001 TouchPad with cable 727464 001 RJ 45 cover 72746500
8. a o meo o o Q Item Component Spare part number 1 Display bezel 725442 001 2 Webcam microphone module 725465 001 3 Hinge brackets 725448 001 725449 001 4 15 6 HD WLED BrightView display panel Display panel 15 6 Brightview LED 725454 001 Display panel 15 6 Brightview LED Touchscreen 725455001 Display panel 15 6 Brightview LED FHD 725456 001 Display panel 15 6 Brightview LED FHD Touchscreen 725457 001 Display HU 15 6 Brightview LED FHD WLED Touchscreen 727459 001 Display HU 15 6 Brightview LED HD WLED Touchscreen 727460 001 Display HU 15 6 Brightview LED FHD WLED 727461 001 Display HU 15 6 Brightview LED FHD WLED 727462 001 5 WLAN cable 727460 001 18 Chapter3 Illustrated parts catalog Item Component Spare part number 6 Display cable 725461 001 725443 001 7 Display enclosure 725439 001 725440 001 Miscellaneous parts Component Spare part number AC adapter non smart 65 W AC adapter non smart for use in all countries and regions 710412 001 Power cord 3 pin black 1 83 m For use in North America 490371 001 Screw Kit 725459 001 Sequential part number listing Spare part Description number 490371 001 Power cord for use in North America 3 pin black 1 83 m 634250 001 Hard drive 750 GB 5400 RPM SATA Raw 2 5 in 659940 001 External DVD 670290 001 Intel Centrino amp Wireless N 1030 Bluetooth combo w 2 antennas
9. computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure on page 27 Disconnect the battery cable see Battery on page 29 Remove the system board see System board on page 40 Ey NOTE The heat sink overlaps the rear speakers so the system board must be removed before the rear speakers Remove the left subwoofer speaker 1 2 Disconnect the speaker cable from the USB Audio board 1 Remove the 2 Phillips PM 2 0x2 0 screws 2 and then remove the rubber isolators 3 Component replacement procedures 45 3 Remove the left subwoofer speaker 4 USB Audio board Description Spare part number USB Audio board includes cable 725452 001 USB Audio board includes cable 729621 001 Before removing the USB Audio board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC out
10. flex cables with extreme care these cables tear easily 22 Chapter 4 Removal and replacement procedures Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic d
11. on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions UT NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 62 Chapter5 Setup Utility BIOS and System Diagnostics Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes t
12. or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 27 5 Disconnect the battery cable see Battery on page 29 Remove the WLAN module 1 Disconnect the 1 and 2 WLAN antenna cables from the WLAN module 1 NOTE The 1 WLAN antenna white cable is connected to the WLAN module 1 main terminal The 2 WLAN antenna black cable is connected to the WLAN module 2 auxiliary terminal 2 Remove the 2 screws 2 that secure the WLAN module to the top cover The WLAN module tilts up 34 Chapter 4 Removal and replacement procedures 3 Remove the WLAN module by pulling the module away from the slot at an angle 3 NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors Memory modules Description Spare part number
13. select CyberLink YouCam from the list of applications Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 5 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs NOTE To set up a WLAN and connect to the Internet you need a broadband modem either DSL or cable purchased separately high speed Internet service purchased from an Internet service provider and a wireless router purchased separately The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide see the User guide Display 5 6 Top TouchPad Component Description 1 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Chapter 2 External component identification Component 1 Power light h Description On The computer is on
14. solid state drive spare part numbers 17 speaker kit spare parts 44 Speaker Kit spare parts 44 speakers identifying 8 removal 44 spare parts 44 specifications computer 64 display 64 subwoofer identifying 13 system board removal 40 Index 75 spare part numbers 16 40 WLAN module spare parts 21 removal 34 spare part numbers 2 17 34 T workstation guidelines 25 tools required 22 top cover removal 57 spare part numbers 21 57 spare parts 57 touchpad spare parts 21 TouchPad button board removal 48 spare part number 16 48 TouchPad zone identifying 6 transporting guidelines 25 U USB 2 0 port identifying 12 USB 3 0 charging port identifying 10 USB 3 0 port identifying 10 USB audio board spare parts 21 46 V vents identifying 13 video product description 2 Ww warranty period 27 webcam identifying 5 webcam assembly spare parts 20 54 webcam light identifying 5 Windows Refresh 69 reinstall 69 remove everything and reinstall option 69 reset 69 Windows 8 operating system DVD 68 Windows key identifying 9 wireless light 7 wireless product description 2 WLAN antennas spare parts 56 WLAN antennas identifying 5 76 Index
15. the Start screen select the HP Support Assistant app In case of system instability HP recommends that you print the recovery procedures and save them for later use NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app Backing up your information Recovery after a system failure is as good as your most recent backup You should create system repair media and your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair media select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs On Start screen type backup click Settings and then select Save backup copies of your files with File History You can back up your information to an optional external hard drive or a network drive Note the following when backing up e Store personal files in the Documents library and back it up regularly e Backup templa
16. 1 Media card reader 727514 001 Solid state drive 128 GB 727597 001 Keyboard for use in the United States 727598 001 Solid state drive 24 GB 728132 001 Heat sink 728133 001 Media card reader 729621 001 USB Audio board with cable 732774 001 System board for use with computer models equipped with Intel i7 4500U processor and graphics subsystem with UMA memory 732774 501 System board for use with computer models equipped with Intel i7 4500U processor graphics subsystem with UMA memory and the Windows 8 Standard operating system 732774 601 System board for use with computer models equipped with Intel i7 4500U processor graphics subsystem with UMA memory and the Windows 8 Professional operating system 732775 001 System board for use with computer models equipped with Intel i5 4200U processor and graphics subsystem with UMA memory 732775 501 System board for use with computer models equipped with Intel i5 4200U processor graphics subsystem with UMA memory and the Windows 8 Standard operating system 732775 601 System board for use with computer models equipped with Intel i5 4200U processor graphics subsystem with UMA memory and the Windows 8 Professional operating system 734438 001 Top cover Sequential part number listing 21 4 Removal and replacement procedures CAUTION This computer does not have user replaceable parts Only HP authorized service providers should perform the removal and replacement proce
17. 2 GB memory module PC3L 12800 1600 MHz 691739 001 4 GB memory module PC3L 12800 1600 MHz 691740 001 8 GB memory module PC3L 12800 1600 MHz 693374 001 Before removing a memory module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up Component replacement procedures 35 2 Remove the memory module 2 by pulling the module away from the slot at an angle Reverse this procedure to install a memory module Fan Description Spare part number Fan 725445 001 Before removing the fan 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system M Disconnect all external devices connected to the computer 5 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 27 Remove t
18. 4 15 6 inch display specifications sse eren nennen nnnm 64 T Backup and TOCOVEIY 66 Backing up your information nescia aa aaa eia cd Ede e x Eod eG Ed eo Eo eae 66 Performing a system recovery saei rise reae E dc NEREA EE RENTED dae oe a and esta ados 67 Using the Windows recovery tools sssssssssseeee nennen nennen nnns 67 Using t11 recovery tools 5 eio AE Adda aia adden es 68 Using Windows 8 operating system media purchased separately 68 Using Windows Refresh for quick and easy recovery sssssseee 69 Remove everything and reinstall Windows sese enne 69 Using HP Software Setup ccoroiocconcoronoscnnoci cnnnnsrnnccnnn tenen nannten ban dd cani 70 B8 Power cord set requiremiepls man eaae sam eX REY TE VERE RENTE NERA RENSA RE EUR YREAS VE RIYRFI AR 71 Requirements for all countries oooooooccocccoccnoccncccccnccnnnnnonnnnnnnnnnnnnnnnn cnn anna nn nn e etre nn rn nana nne nnererrn nennen 71 Requirements for specific countries and regions ssssssssssssssss ttttttt ttt nE EnEn nn nenna 71 9 Rocycling siii dias 73 viii 1 Product description Category Product Names Description HP ENVY Sleekbook HP ENVY Touchsmart Processors Intel Core i5 4200U 1 6GHz turbo up to 2 6GHz 1600MHz 3MB Cac
19. 802 11 b g n Bluetooth 3 0 676521 001 Hard drive 1 TB 5400 RPM SATA Raw 2 5 in 683802 001 Hard drive 500 GB 5400 RPM SATA Raw 7 mm 690020 001 Ralink Wireless Bluetooth combo w 2 antennas 802 11 b g n Bluetooth 4 0 691739 001 2 GB memory module PC3L 12800 1600 MHz 691740 001 4 GB memory module PC3L 12800 1600 MHz 693374 001 8 GB memory module PC3L 12800 1600 MHz 701943 001 HDMI to VGA Adapter 710412 001 AC Adapter smart 65 W non BFR PVC free 710418 001 Mediatek 7630E 802 11 b g n 11 WiFi and Bluetooth 4 0 Combo Adapter 715050 001 3 cell 50 WHr 4 52AH Li ion battery 717384 001 Intel Centrino Wireless N 2230 Bluetooth combo w 2 antennas 802 11 b g n Bluetooth 4 0 724935 001 Broadcom 4352 Bluetooth combo w 2 antennas 802 11 a b g n Bluetooth 4 0 725437 001 WLAN Antennas Miscellaneous parts 19 Spare part Description number 725438001 WLAN Antenna for Touchscreen models 725439 001 Display back cover 725440 001 Display back cover Touchscreen 725441 001 Backlit keyboard bracket 725442 001 Display bezel 725443 001 Touchscreen cable 725444 001 Power connector cable 725445 001 Fan 725446 001 Heat Sink 725447 001 Hardware kit 725448 001 Display hinges 725449 001 Display hinges touchscreen 725450 001 Backlit keyboard for use in the United States 725450 DB1 Backlit keyboard for use in Canada 725451 001
20. Blinking The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel amp Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 2 Caps lock light On Caps lock is on which switches the keys to all capital letters Off Caps lock is off 3 4 49 dU Mute light Wireless light Amber Computer sound is off Off Computer sound is on White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Top Buttons and speakers O pa Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 second
21. HP ENVY Sleekbook and HP ENVY Touchsmart Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only O Copyright 2013 Hewlett Packard Development Company L P AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First edition May 2013 Document Part Number 720587 001 Safety warning notice NX WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operatio
22. UMA memory and the Windows 8 Standard operating system For use with computer models equipped with Intel i7 4500U processor and graphics 732774 001 subsystem with UMA memory For use with computer models equipped with Intel 7 4500U processor graphics 732774 501 subsystem with UMA memory and the Windows 8 Standard operating system For use with computer models equipped with Intel 7 4500U processor graphics 732774 601 subsystem with UMA memory and the Windows 8 Professional operating system For use with computer models equipped with Intel is 4200U processor and graphics 732775 001 subsystem with UMA memory For use with computer models equipped with Intel 5 4200U processor graphics 732775 501 subsystem with UMA memory and the Windows 8 Standard operating system For use with computer models equipped with Intel 5 4200U processor graphics 732775 601 subsystem with UMA memory and the Windows 8 Professional operating system Before removing the system board follow these steps 1 4 5 6 7 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure o
23. ard you Disconnect the battery cable 1 Remove the 4 Phillips PM 2 5 x 3 5 screws 2 that secure the battery to the top cover B ew Remove the battery from the computer 3 o uw 9 Reverse this procedure to install the battery Component replacement procedures 29 RTC battery Description Spare part number RTC battery 725458 001 Before removing the RTC battery follow these steps 1 o oN 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure on page 27 Disconnect the battery cable see Battery on page 29 Remove the RTC battery 1 2 Disconnect the RTC battery cable from the system board 1 Ex NOTE Use a thin non conductive tool to remove the RTC battery from the socket on the system board Remove the RTC battery 2 The RTC battery is attached to the system board by double sided adhesive Reverse this procedure to install the RTC battery on computer models When installing the RTC battery make sure the sign faces up 30 Chapter 4 Removal and replacement procedures Hard drive
24. ative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 24 Chapter 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Worksta
25. ble with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Component replacement procedures This chapter provides removal and replacement procedures There are as many as 114 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement 26 Chapter 4 Removal and replacement procedures Service label When or
26. cables 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the display panel see Display panel on page 51 Remove the base enclosure see Base enclosure on page 27 Disconnect the battery cable see Battery on page 29 Remove the WLAN antenna cables A Remove the WLAN antenna transceivers 1 and then remove the cables 2 from the right and left sides of the hinge Ey NOTE Be careful when removing the cables to d Top cover Description Spare part number Top cover 734438 001 for use in the United States 725464 001 for use in the United States Before removing the top cover from the display panel follow these steps 1 o oN Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Component replacement procedures 57 Remove the top cover
27. closure 1 Turn the computer face down and then remove the 4 Phillips PM 4 5 millimeter front edge screws from the base enclosure AAA A ee mn sc ee 2 Remove the 8 remaining Phillips PM 5 5 millimeter screws 2 from the back and the middle of the base enclosure le ee a gt e 1 l l l l l l l Seno ot 3 Lift up the bottom enclosure 1 from the unit at the rear edge and remove the bottom enclosure 2 Ex NOTE To remove the bottom enclosure use a thin non conductive tool such as the HP Tool Shroud separator This tool is available on the HP website 28 Chapter 4 Removal and replacement procedures Battery Description Spare part number 3 cell 50 WHr 4 52H Li ion battery 715050 001 Before removing the battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer ad Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 27 Remove the battery 1 Turn the computer right side up with the front tow
28. com recycle 73 Index A AC adapter light identifying 12 AC adapter spare part numbers 19 action keys identifying 9 audio product description 2 audio in microphone jack 12 audio out headphone jack 12 B backup and restore 66 base enclosure removal 27 spare part numbers 27 battery removal 29 spare part numbers 17 29 BIOS determining version 61 downloading an update 62 Blu ray ROM DVD R RW Super Multi Double Layer Drive precautions 23 buttons left TouchPad 6 power 8 right TouchPad 6 C cables service considerations 22 caps lock light identifying 7 chipset product description 1 components bottom 13 display 5 left side 10 right side 12 top 6 computer major components 15 computer part number 27 computer reset 69 computer specifications 64 connector power 12 74 Index connectors service considerations 22 D display specifications 64 display assembly spare part numbers 51 display panel removal 51 spare parts 21 51 display panel touchscreen spare parts 51 display panel product description 1 drives preventing damage 23 DVD RW and CD RW Super Multi Double Layer Combo Drive precautions 23 E electrostatic discharge 23 equipment guidelines 26 esc key identifying 9 Ethernet product description 2 external media cards product description 2 F f11 recovery 68 fan removal 43 spare part number 43 spare parts 36 fn key identifying 9 G graphics product descrip
29. cription 2 ports HDMI 10 product description 2 USB 2 0 12 USB 3 0 10 USB 3 0 charging 10 power button board spare parts 49 power button identifying 8 power connector cable removal 48 spare parts 48 power connector identifying 12 power cord set requirements 71 spare part numbers 19 power light identifying 7 11 power requirements product description 2 processor product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1 product number 27 R recovery 69 recovery partition 68 recycle computer 69 refresh 69 removal replacement preliminaries 22 procedures 26 remove everything and reinstall Windows 69 reset computer 69 steps 69 restoring the hard drive 68 right TouchPad button identifying 6 rj 45 spare parts 37 RJ 45 network jack identifying 12 rj 45 cover spare parts 21 RTC battery removal 30 spare part numbers 17 30 S Screw Kit spare part number 19 security cable slot identifying 10 serial number 27 service considerations cables 22 connectors 22 plastic parts 22 service tag 14 27 serviceability product description 3 slots Digital Media Card 10 security cable 10 solid state drive removal procedures 32 spare part number 21
30. ct the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 60 Chapter5 Setup Utility BIOS and System Diagnostics Restoring factory settings in Setup Utility Ef NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 Pp Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults Follow the on screen instructions To save your changes and exit press f10 and then follow the on screen instructions or Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Ex NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press
31. d Capacity SDxC Card Ports e 3 pin AC Smart Pin adapter plug e Audio in mono microphone Audio out stereo headphone combo jack supports jack detection e HDMI version 1 4 supporting 1080p 1920 x1200 60Hz e RJ 45 Ethernet includes link and activity lights e USB 3 0 charging port e USB 3 0 port e USB 2 0 port Backlit keyboard pointing devices Backlit island style keyboard in black finish TouchPad with multi touch gestures and image sensors Taps enabled as default Power requirements Supports the following HP AC adapters e 65W 4 5mm connector Smart Pin Chapter 1 Product description Category Description Supports the following batteries 3 Cell battery 50Whr 4 1AH Polymer Operating system Preinstalled e Windows 8 64 bit e Windows 8 Standard e Windows 8 Professional Serviceability End user replaceable parts e AC adapter 2 External component identification 4 Chapter 2 External component identification Display Component 1 Internal microphones 2 Description Record sound 2 Webcam light e On The webcam is in use e Off The webcam is not in use 3 4 HP TrueVision HD Webcam Internal display switch Records video captures still photographs and provides access to video conferences and online chat by means of streaming video To use the webcam from the Start screen type c and then
32. dering parts or requesting information provide the computer serial number and model number provided on the service label which is found on the bottom of the computer _ PN XXXXXXX XXX SN XXXXXXXXX www hp com Q Model XXx XXXX Warranty lylyOy gt Ite Component Description m 1 Serial number s n This is an alphanumeric identifier that is unique to each product 2 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 3 Model description select models only This is the alphanumeric identifier used to locate documents drivers and support for the computer 4 Warranty period This number describes the duration of the warranty period for the computer Base enclosure Description Spare part number Base enclosure 725453 001 Before disassembling the computer follow these steps o M Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Component replacement procedures 27 Remove the base en
33. dures described here Accessing the internal part could damage the computer or void the warranty Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ex NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle
34. ed separately on page 68 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using Windows 8 operating system media purchased separately To order a Windows 8 operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling support For contact information see the Worldwide Telephone Numbers booklet included with the computer Z CAUTION Using a Windows 8 operating system media completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 8 operating system DVD Ex NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 8 operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions
35. edia you previously created select models only you must purchase Windows 8 operating system media to reboot the computer and repair the operating system For additional information see Using the Windows recovery tools To recover information you previously backed up A Access HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app To recover your information using Automatic Repair follow these steps A CAUTION Some Automatic Repair options will completely erase and reformat the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition and the Windows partition From the Start screen type e and then click File Explorer From the Start screen type c and then select Computer Ex NOTE If the Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 8 operating system DVD and the Driver Recovery media both purchased separately For additional information see Using Windows 8 operating system media purchased separately on page 68 3 If the Windows partition and
36. ements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Requirements for all countries 71 Country region Accredited agency Applicable note number Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord mu
37. enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 2 3 Start Setup Utility BIOS Use the arrow keys to select Main To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter Using Setup Utility 61 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or
38. eys press the num lock key Top Left side n ETIT bo Component 1 Al Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Hor HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 3 USB 3 0 charging powered port se Connects an optional USB device USB charging ports allow you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port NOTE USB charging ports can also charge select models of cell phones and MP3 players even when the computer is off 4 USB 3 0 port 5 n Media Card Reader 10 Chapter 2 External component identification Connects an optional USB 3 0 device Supports the following digital media formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDxC Memory Card Component Description 6 Hard drive light e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive 7 Power light e On The computer is on
39. eys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Using Setup Utility 59 Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions 2 Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods e To exit Setup Utility menus without saving your changes press the esc key and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Discarding Changes and then press enter e Tosave your changes and exit Setup Utility menus press f10 and then follow the on Screen instructions Use the tab key and the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Displaying system information 1 Start Setup Utility 2 Sele
40. ff the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 To remove the SSD 1 Remove the 2 Phillips screws 1 that secure the SSD to the computer 32 Chapter 4 Removal and replacement procedures 2 Remove the SSD 2 from the computer oe e l l l l l l l l l l fann GA D D D D Reverse this procedure to install the SSD Component replacement procedures 33 WLAN module Description Spare part number Intel Centrino amp Wireless N 1030 Bluetooth combo w 2 antennas 802 11 b g n Bluetooth 3 0 670290 001 Ralink Wireless Bluetooth combo w 2 antennas 802 11 b g n Bluetooth 4 0 690020001 Mediatek 7630E 802 11 b g n 11 WiFi and Bluetooth 4 0 Combo Adapter 710418 001 Intel Centrino amp Wireless N 2230 Bluetooth combo w 2 antennas 802 11 b g n Bluetooth 4 0 717384 001 Broadcom 4352 Bluetooth combo w 2 antennas 802 11 a b g n Bluetooth 4 0 724935 001 A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country
41. from the display A Toremove the top cover from the display see Display panel on page 51 58 Chapter 4 Removal and replacement procedures 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory EY NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility Ey NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility Changing the language of Setup Utility Start Setup Utility Use the arrow keys to select System Configuration Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter AIR P e q To save your change and exit Setup Utility use the arrow k
42. ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 15 6 inch display specifications Metric U S Dimensions Height 16 50 cm 6 50 in Width 25 34 cm 11 60 in Diagonal 33 66 cm 15 60 in Number of colors 262 144 64 Chapter6 Specifications Metric U S Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 mm x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle 65 horizontal 50 vertical typical 15 6 inch display specifications 65 7 Backup and recovery To protect your information use Windows Backup and Restore utilities to back up individual files and folders back up your entire hard drive create system repair media select models only by using the installed optical drive select models only or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your computer From the Start screen type restore click Settings and then select from the list of displayed options E NOTE For detailed instructions on various backup and restore options perform a search for these topics in HP Support Assistant To access HP Support Assistant on
43. ftware that has been corrupted or deleted from the system 1 From the Start screen type HP Software Setup and select Apps 2 Open HP Software Setup 3 Follow the on screen directions to reinstall drivers or select software 70 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e Thelength of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requir
44. he Dual 15W Intel Dual Core 3 4010U 1 7GHz 1600MHz 3MB L3 Dual 15W AMD A8 5545M 2 7GHz 1 7GHz 4MB L2 1333MHz DDR3L Quad 19W AMD A10 5745M 2 9GHz 2 1GHz 4MB L2 DDR3L 1333MH Quad 25W Chipset Intel amp Lynx Point LP PCH Integrated in MCP AMD A76M FCH Bolton M3 Graphics Intel amp HD Graphics 5000 and Intel amp HD Graphics 4400 Supports switchable graphics Nvidia N14P GV2 GeForce GT 740M with 2GB of dedicated video memory 128Mx16 DDR3 1GHz x 8 pcs Supports HP Decode DX11 and HDMI Supports Optimus and GPS GPU Performance Scaling AMD Radeon HD 8510G and AMD Radeon HD 8610G graphics Supports DX11 HD Decoder and HDMI and PX 5 5 Panels 15 6 HD LED BrightView 1366x768 Slim 3 2mm SVA Color Gamut 45 200 nits 15 6 HD LED BrightView 1366x768 Slim 3 2mm SVA Color Gamut 45 200 nits Touchscreen 15 6 FHD WLED BrightView 1920x1080 Slim 3 2mm SVA TN Color Gamut 60 300 nits 15 6 FHD WLED BrightView 1920x1080 Slim 3 2mm SVA TN Color Gamut 60 300 nits Touchscreen All display assemblies include 2 wireless local area network WLAN antenna cables Supports 16 9 wide aspect ratio and 16 9 ultra wide aspect ratio Supports LVDS Memory Supports up to 16GB max system memory on board DDR3L 1333MHz at 1 35V Dual Channel Support DDR3L 1600 downgrade to DDR3L 1333 Supports up to 8192MB 4096MB x 2 Drives Supports single 7 9 5mm SATA 2 5 HDD with Accelerometer HDD protection supp
45. he fan 1 Disconnect the fan cable 1 36 Chapter 4 Removal and replacement procedures 2 Remove the 2 Phillips PM 2 0x3 0 screws securing the fan to the top cover 2 and then lift the fan upwards 3 Io o Le a gt Ex NOTE You may need to remove the piece of tape on the underside of the heat sink that secures the fan to the unit RJ 45 module cover Description Spare part number RJ 45 module cover plastics kit 727464 001 Before removing the RJ 45 module cover 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer e Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 27 5 Disconnect the battery cable see Battery on page 29 Remove the RJ 45 module cover 1 Remove the 2 Phillips PM screws securing the RJ 45 module cover 1 Component replacement procedures 37 2 Remove the cover 2 Media card reader Description Spare part number Media card reader 728133 001 Media card reader 727465 001 Before removing the Media Card Reader follow these steps 1 ES 4 5 Shut down the computer If you are unsure
46. he physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Eyf NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 63 6 Specifications Computer specifications Metric U S Dimensions Width 29 16 cm 11 48 in Depth 2 15 cm 8 46 in Height front to back 2 11 to 3 19 cm 0 83 to 1 26 in Weight With 6 cell battery 1 60 kg 3 53 Ib With 3 cell battery 1 46 kg 3 22 Ib Input power Operating voltage and current 19 5 V dc 3 33 A 65 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50
47. install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update SX NOTE lf you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed
48. ischarge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Preliminary replacement requirements 23 Typical electrostatic voltage levels Rel
49. le 421 2 tuere tedio aos 48 Power button Board SEES 49 Display panel PEUT 51 Webcam assembly tias 54 Keybord iia 55 WLAN antenna cables 1 2 neret eaaet ene Mae tie ici 56 TOD CO lp M 57 5 Setup Utility BIOS and System Diagnostics eeeeesseeseeeeessseeee nennen ennt nnne nnn nnnm 59 Using Setup Voila D 59 olarning Setup UY coimas tai Ee t er ecce erede ede aras 59 Changing the language of Setup Utility sssesen nana r cnn 59 Navigating and selecting in Setup Utility ssssen m 60 Displaying system Information u c ocio cda orta a ott e ev Lord de E Lcd dee Ev dee cdta 60 Restoring factory settings in Setup Utility ssesnn rra 61 Exiting Setup Utility coi medie reden Leod e te te ie dee e ERR due nr uaa 61 Updating the BIOS irt rtt b ed rt adr ei cet rrt qu dec ra dedu 61 Determining the BIOS version sssssseee enne enne 61 Downloading a BIOS update ooocccccccnococccccccconconccncccananoncncnnnnan o emen 62 Using System Diagnoses serisi aiaa pn Dc cias ce a doce a daz d oda i Ad ER Rd dads 63 6 SpecIIIGatiOfIS ssir ia EE XR POPAUSEPPP UTUBSEE PAS a EFE EFL e TIGER EX xa REPRE ERU oE A AAR ELA A REN RSS PY VERRE ea 64 Computer specifications 315 eco iim eerta ed nee daa eed TELE cda 6
50. let and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel on page 51 5 Remove the base enclosure see Base enclosure on page 27 6 Disconnect the battery cable see Battery on page 29 Remove the USB Audio board 1 Disconnect USB Audio connector cable 1 Remove the cable from the adhesive that secures it to the keyboard frame 2 Disconnect the USB Audio cable 3 Disconnect the subwoofer speaker cable 4 Pull up on the USB Audio board 5 AN E A 46 Chapter 4 Removal and replacement procedures 6 Remove the USB Audio board 6 Reverse this procedure to install the USB Audio board Component replacement procedures 47 TouchPad module Description Spare part number TouchPad button board includes cable 727463 001 Before removing the TouchPad button board follow these steps 1 o N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the display panel see Display panel on page 51 Remove the base enclosure see Base enclosure on page 27 Remove the TouchPad button board 1 2 a op T
51. n The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents T ProductcdeschiDION ccena PEU Rx Ee eir EAORDS 1 Pale LEFRNE UU PAS ORNA REO E ERRRR EEPEY Y HE RER 4 BI 5 Hor 6 Neige 6 Bi e U e 7 Buttons and speakers cooooooococcccccccccccccnncncnnnonnnnnn ono nncnnnnnnnnnn rre nr nn nana nennen EENES EEEE EEE EEE eene nnne 8 KOVE M 9 LES e 10 cn o nee e cee De ER Rue Lamp doen Ex Fn E e RED EE RR z aene dua 12 seem x 13 3 Illustrated parts catalog cuina ida 14 f aiem pm Em 14 Computer major components eter tente teer a a XAR T F R e Rea eae o Ee e caida 15 Display assembly subcomponents ssssssssseeeee eene nennen nnnm nennen nenne nennen 18 Miscellaneous PAS EE 19 Sequential part number lIStilt eise orn tonne Ad aaa 19 4 Removal and replacement procedures 2 ecceceeeeeeeeeeeeeeeeeeneeeeeceeeeeeeeesenesenassaaeeaneeseeseeeeseesesseesneneeeaees 22 Preliminary replacement requirements ssssssss
52. n 727459 001 15 6 in LED BrightView display panel LED HD WLED Touchscreen 727460 001 15 6 in LED BrightView display panel LED FHD WLED 727461 001 15 6 in LED BrightView display panel LED HD WLED 727462 001 Before removing the display panel follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the display panel 1 2 3 4 Turn the computer right side up with the rear toward you Remove the screw covers 1 and then remove the 2 Phillips 2x2 5 display bezel screws 3 Loosen the bottom edge of the plastic bezel cover 3 from all four sides of the display panel Loosen the left and right side edges of the plastic bezel cover 4 and then loosen the top edge of the plastic bezel cover 5 Remove the plastic bezel cover 6 Component replacement procedures 51 5 Remove the webcam see Webcam assembly on page 54 6 Remove the 10 Phillips PM screws 1 from the hinge brackets and then remove the hinge brackets 2 7 Remove the 4 Phillips PM screws 1 and then rotate the hinges to the open position 3 Rotate the keyboard and remove the display panel 5
53. n page 27 Remove the battery see Battery on page 29 Remove the WLAN module see WLAN module Remove the fan see Fan on page 36 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board 40 Chapter 4 RTC battery see RTC battery on page 30 Power connector cable see Power connector cable on page 48 Fan see Fan on page 36 Heat sink see Heat sink on page 43 Removal and replacement procedures WLAN module see WLAN module Hard drive see Hard drive on page 31 USB Audio see USB Audio board on page 46 Display panel cable see Display panel on page 51 RJ 45 cover see RJ 45 module cover on page 37 Remove the system board 1 Remove the following cables e Leftspeaker cable 1 e Power button board cable 2 e Display panel cable 3 e Keyboard connector cable 4 e TouchPad cable 5 e Backlit keyboard cable 6 e Hard drive cable 7 e USB Audio board connector cable 8 e Power connector cable 9 e USB Audio board cable 10 e RTC battery cable 11 e Right speaker and subwoofer cable 12 Remove the 4 Phillips PM 2 5x3 5 screws 1 Component replacement procedures 41 3 Lift the system board up at an angle 2 and then remove the system board 3 Reverse this procedure to install the system board 42 Chapter 4 Removal and replacement
54. number Power button board 725451 001 Before removing the power button board follow these steps 1 OM gt Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the display panel see Display panel on page 51 Component replacement procedures 49 5 Remove the base enclosure see Base enclosure on page 27 6 Disconnect the battery cable see Battery on page 29 Remove the power button board and cable 1 Turn the top cover upside down with the back edge toward you 2 Remove the screw that secures the power button board 1 3 Remove the Phillips PM 2 5x3 5 screw 2 4 Remove the power button board 3 Ey NOTE The power button board s cable is soldered on 50 Chapter 4 Removal and replacement procedures Display panel Description Spare part number 15 6 in LED BrightView display panel LED 725454 001 15 6 in LED BrightView display panel LED Touchscreen 725455001 15 6 in LED BrightView display panel LED FHD 725456 001 15 6 in LED BrightView display panel LED FHD Touchscreen 725457001 15 6 in LED BrightView display panel LED FHD WLED Touchscree
55. ort e 500GB 5400 7mm e 750GB 5400 9 5mm e 1TB 5400 9 5mm Supports mSATA SSD configurations with Intel Smart Response Technology SRT support e 24 GB mSATA SSD e 128 GB mSATA SSD 2 Category Audio and video Description Dual array digital microphones Two integrated stereo speakers Subwoofer Separate discrete amplifiers for headphone and speakers Beats signature audio profile HP TrueVision high definition webcam fixed no tilt 1280x720 by 30 frames per second Ethernet Integrated 10 100 1000 GB network interface card NIC Wireless Integrated WLAN options by way of wireless module Supports Intel Smart Connect Technology Supports Intel Wireless Display WiDi WiFi Direct support 2 WLAN antennas built into display assembly External media card Supports the following WLAN formats e Intel Centrino Wireless N 2230 802 11bgn 2x2 WiFi BT 4 0 Combo Adapter e Ralink RT3290LE 802 11bgn 1x1 Wi Fi BT 4 0 Combo Adapter e Mediatek MT7630E 802 11bgn 1x1 Wi Fi BT4 0 Combo Adapter e Intel Centrino Wireless N 1030 Bluetooth combo w 2 antennas 802 11 b g n Bluetooth 3 0 e Broadcom 4352 Bluetooth combo w 2 antennas 802 11 a b g n Bluetooth 4 0 Push push insertion removal HP Multi Format Media Reader supports the following digital card formats e Secure Digital SD Card e Secure Digital High Capacity SDHC Card e Secure Digital Extende
56. procedures Heat sink Description Spare part number Heat sink 725446 001 Heat sink 728132 001 NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m Disconnect all external devices connected to the computer po Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 27 5 Disconnect the battery cable see Battery on page 29 6 Remove the system board see System board on page 40 Remove the heat sink 1 From the system board remove the 4 screws 1 securing the heat sink to the system board A CAUTION These screw
57. s must be removed in the sequence that is marked on the heat sink so that the correct pressure is applied to the processor and other components Component replacement procedures 43 2 Remove the heat sink 2 Reverse this procedure to install the heat sink Z CAUTION These screws must be installed in the sequence that is marked on the heat sink so that the correct pressure is applied to the processor and other components Speakers Description Spare part number Speaker Kit 725460 001 Before removing the right speaker follow these steps 1 ES 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure on page 27 Disconnect the battery cable see Battery on page 29 Remove the right speaker 1 2 Turn the computer with the front edge toward you Remove the Phillips PM 2 0x3 5 screw securing right speaker 1 44 Chapter 4 Removal and replacement procedures 3 Remove the speaker 2 Reverse this procedure to install the speaker Before removing the left subwoofer speaker follow these steps L Shut down the
58. s the alphanumeric identifier used to locate documents drivers and support for the computer 4 Warranty period This number describes the duration of the warranty period for the computer 14 Chapter 3 Illustrated parts catalog Computer major components Item Component Spare part number 1 Display panel Display panel 15 6 Brightview HD 725454 001 Display panel 15 6 Brightview LED Touchscreen 725455001 Display panel 15 6 Brightview LED FHD 725456 001 Display panel 15 6 Brightview LED FHD Touchscreen 725457001 Display HU 15 6 Brightview LED FHD WLED Touchscreen 727459 001 Display HU 15 6 Brightview LED HD WLED Touchscreen 727460 001 Computer major components 15 Item Component Spare part number Display HU 15 6 Brightview LED FHD WLED 727461 001 Display HU 15 6 Brightview LED HD WLED 727462 001 2 Top cover 725464 001 734438 001 3 TouchPad assembly includes cable TouchPad button board 727463 001 4 Keyboard includes keyboard cable Keyboard without backlight For use in the United States 727597 001 Backlit keyboard in black finish For use in the United States 725450 001 For use in Canada 725450 DB1 5 Backlit keyboard bracket 725441 001 6 Power button board 725451 001 7 Left speaker 725460 001 8 Right speaker and subwoofer 725460 001 9 System board System board A76M A 10 5745M for use with computer models equipped wi
59. s to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity To learn more about your power settings see the User guide 2 Speakers 2 Produce sound 8 Chapter 2 External component identification Component Description 1 esc key Reveals system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key or the esc key 3 um Windows key Returns you to the Start screen from an open app or the HN Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions 5 num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function found on an external keypad this function is turned on at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 6 Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the k
60. sssssssssseeeenee eren nennen nnne rre nnne nnn 22 TOOIS reguired p 22 Service considerations ssssssssssssssessseeseeeeeeee emen enne nnne nnn rrerrnn nnns 22 Plastic Pants EET 22 Cables and conriectors i obe etie nadaa ita b tdeo a dA eo ede nea dean 22 Drive handling ei ss cach ee ccrte E ege e ke Ree en te Rx 23 Grounding guideliries 2 acertado ee eek ades 23 Electrostatic discharge damage sss 23 Packaging and transporting guidelines ssssesss 25 Component replacement procedures oooocooccccoccocccccccccccncnccnnnnnnnnn non nnnnnnnncnnnnnn nan nennen nenne rtrertrr nnns n nsns 26 SOMICS ADS is cists 27 Base enclosure A 27 ECNE E E E E E E E E E 29 RTO DANOI sunset dadas 30 Hard dive sere a e a dt dado 31 Solid state dre cion dada 32 WEAN module e e tert Fue nen e en eR ORAE RAN eH NUES VATER n PARERE NR tn 34 hue era ane H H 35 ue mE 36 RJ45 mod le COVE 5 2 poe ad ici 37 Media card reader iiir certare aa 38 Y Eclectic 40 Heat SNK e etr eric ase ad ques arena e Ane Di demie aee eR aac ere RE 43 BULL cup M U 44 USB Audio board uniri e eo eec id aed ane aedes 46 TouchPad module 5 ie of n prb eR er e e ee Merl n aeree 48 Power connector Cab
61. st be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HO5VV F 3X0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCTF 3x1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3x0 75 1 00 mm conductor size with plug BS 1363 A with BSI or ASTA marks 72 Chapter 8 Power cord set requirements Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp
62. tes that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a backup using Windows Backup and Restore E NOTE Be sure that the computer is connected to AC power before you start the backup process 66 Chapter7 Backup and recovery E NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 From the Start screen type backup click Settings and then select from the list of displayed options 2 Follow the on screen instructions to set up your backup create a system image select models only or create system repair media select models only Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ex NOTE If you are unable to boot start up your computer and you cannot use the system repair m
63. th graphics 725462 001 subsystem with UMA memory System board A76M A 10 5745M for use with computer models equipped with graphics 725462 501 subsystem with UMA memory and the Windows 8 Standard operating system System board A76M A 8 5545M for use with computer models equipped with graphics 725463 001 subsystem with UMA memory System board A76M A 8 5545M for use with computer models equipped with graphics 725463 501 subsystem with UMA memory and the Windows 8 Standard operating system System board for use only with computer models equipped with Intel i7 4500U processor 732774 001 and graphics subsystem with UMA menory System board for use only with computer models equipped with Intel i7 4500U processor 732774 501 and graphics subsystem with UMA menory and the Windows 8 Standard operating system System board for use only with computer models equipped with Intel i7 4500U processor 732774 601 and graphics subsystem with UMA menory and the Windows 8 Professional operating system System board for use only with computer models equipped with Intel Core 5 4200U 732775 001 processor System board for use only with computer models equipped with Intel Core 5 4200U 732775 501 processor with the Windows 8 Standard operating system System board for use only with computer models equipped with Intel Core 5 4200U 732775 601 processor with the Windows 8 Professional operating system 10 Memory module 16 Chapter 3 Illus
64. the HP Recovery partition are listed restart the computer After Windows has loaded press and hold the shift key while clicking Restart 4 Select Troubleshoot then select Advanced Options and then select Automatic Repair 5 Follow the on screen instructions Performing a system recovery 67 NOTE For additional information on recovering information using the Windows tools perform a search for these topics in HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app Using f11 recovery tools CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition From the Start screen type C and then select Computer 25 NOTE Ifthe HP Recovery partition is not listed you must recover your operating system and programs using the Windows 8 operating system media and the Driver Recovery media both purchased separately For additional information see Using Windows 8 operating system media purchas
65. tion 1 grounding guidelines 23 guidelines equipment 26 grounding 23 packaging 25 transporting 25 workstation 25 H hard drive precautions 23 product description 1 removal 31 spare part numbers 31 hard drive light 11 hard drive recovery 68 HDMI port identifying 10 headphone jack identifying 12 heat sink spare part number 21 l integrated numeric keypad identifying 9 internal display switch identifying 5 internal microphones identifying 5 J jacks audio in microphone 12 audio out headphone 12 network 12 RJ 45 network 12 K keyboard product description 2 removal 55 spare part number 21 spare part numbers 16 55 spare parts 55 keypad 9 keys action 9 esc 9 fn 9 num lock 9 Windows logo 9 L left TouchPad button identifying 6 lights AC adapter 12 caps lock 7 hard drive 11 mute 7 power 7 11 wireless 7 M mass storage device precautions 23 removal 31 spare part numbers 31 media card reader removal 38 spare part numbers 38 spare parts 21 Media Card Reader identifying 10 memory module product description 1 removal procedures 35 microphone product description 2 microphone jack identifying 12 model description 27 modelname 1 mute light identifying 7 N network jack identifying 12 num lock key identifying 9 O operating system product description 3 optical drive precautions 23 P packaging guidelines 25 plastic parts service considerations 22 pointing device product des
66. tion guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 25 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compati
67. trated parts catalog Item Component Spare part number 2 GB memory module PC3L 12800 1600 MMz 691739 001 4 GB memory module PC3L 12800 1600 MMz 691740 001 8 GB memory module PC3L 12800 1600 MMz 693374 001 11 Hard drive 750 GB 5400 RPM SATA Raw 2 5 in 634250 001 1 TB 5400 RPM SATA Raw 2 5 in 676521 001 500 GB 5400 RPM SATA Raw 7 mm 683802 001 12 Hard drive cable 725447 001 13 Solid state drive 24 GB SSD 727598 001 128 GB SSD 727514 001 14 WLAN Intel amp Centrino amp Wireless N 2230 802 11bgn 2x2 WiFi BT 4 0 Combo Adapter 717384 001 Ralink RT3290LE 802 11bgn 1x1 Wi Fi BT 4 0 Combo Adapter 690020 001 Mediatek MT7630E 802 11bgn 1x1 Wi Fi BT4 0 Combo Adapter 710418 001 Intel Centrino Wireless N 1030 Bluetooth combo w 2 antennas 802 11 b g n Bluetooth 670290 001 3 0 Broadcom 4352 Bluetooth combo w 2 antennas 802 11 a b g n Bluetooth 4 0 724935 001 15 Power connector cable 725444 001 16 Security bracket 17 Audio USB board with cable 729621 001 725452 001 18 Heat sink Heat sink 725446 001 Heat sink 728132 001 19 Media card reader 727465 001 728133001 20 Fan 725445 001 21 RJ 45 cover 727464 001 22 Battery 3 cell 5 0WHr 4 52AH Li ion battery 715050001 23 RTC battery 725458 001 24 Base enclosure 725453001 Computer major components 17 Display assembly subcomponents oe
68. ur files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows y IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select Reset your PC and follow the on screen instructions To use the Start screen 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings Performing a system recovery 69 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Using HP Software Setup HP Software Setup can be used to reinstall drivers or select so
69. urn the top cover upside down with the back edge toward you Remove the 4 Phillips 2 5x3 0 PM screws 1 that secure the TouchPad to the top cover and then remove the 2 mylar covers 2 Lift the TouchPad button board 3 Remove the TouchPad button board and cable 4 Reverse this procedure to install the TouchPad button board and cable Power connector cable Description Spare part number Power connector cable includes bracket 725444 001 48 Chapter 4 Removal and replacement procedures Before removing the power connector cable follow these steps 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the display panel see Display panel on page 51 Remove the base enclosure see Base enclosure on page 27 Disconnect the battery cable see Battery on page 29 Remove the power connector cable 1 2 Turn the computer with the right side toward you Disconnect the power connector cable 1 and then remove the power connector and cable 2 Reverse this procedure to install the power connector and cable Power button board Description Spare part
70. whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure on page 27 Disconnect the battery cable see Battery on page 29 Remove the Media Card Reader 1 2 Remove the 2 Phillips PM 2 0x2 0 screws 1 Remove Phillips PM 2 5x3 5 screw 2 38 Chapter 4 Removal and replacement procedures 3 Remove the Media Card Reader 3 Ex NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors Component replacement procedures 39 System board E NOTE The system board spare part kit includes replacement thermal material Description Spare part number A76M A 10 5745M for use with computer models equipped with graphics subsystem with 725462 001 UMA memory A76M A 10 5745M for use with computer models equipped with graphics subsystem with 725462 501 UMA memory and the Windows 8 Standard operating system A76M A8 5545M for use with computer models equipped with graphics subsystem with 725463 001 UMA memory A76M A8 5545M for use with computer models equipped with graphics subsystem with 725463 501

HP ENVY TouchSmart m6-k015dx Sleekbook

Contents

Download Pdf Manuals

Related Search

Related Contents