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Samsung NC221
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1. Place a protective cloth or Unfasten the screw from the Lift and detach the stand cushion on a flat surface Next back of the product place the product with the face down on top of the cloth or cushion Installing a Wall mount Kit or Desktop Stand Q Attach the wall mount kit or desktop stand here O Bracket sold separately Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall mount kit or desktop stand you want to attach Preparations Notes R Using a screw longer than the standard length can damage the internal components of the product e The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications e Do not use screws that do not comply with the VESA standards Do not attach the wall mount kit or desktop stand using excessive force The product may get damaged or fall and cause personal injury Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force e Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own e Tomount the product on a wall ensure you purchase a wall mount kit that can
2. NORTH AMERICA U S A 1 800 SAMSUNG 726 7864 http www samsung com CANADA 1 800 SAMSUNG 726 7864 http www samsung com ca English http www samsung com ca_fr French MEXICO 01 800 SAMSUNG 726 7864 http www samsung com LATIN AMERICA ARGENTINE 0800 333 3733 http www samsung com BOLIVIA 800 1 0 7260 http www samsung com BRAZIL 0800 124 421 http www samsung com 4004 0000 CHILE 800 SAMSUNG 726 7864 http www samsung com cl From mobile 02 24 82 82 00 COLOMBIA 01 8000 112 112 http www samsung com co Bogota 6001272 COSTA RICA 0 800 507 7267 http www samsung com atin Spanish http www samsung com latin_en English DOMINICA 1 800 751 2676 http www samsung com latin Spanish http www samsung com latin_en English ECUADOR 1 800 10 7267 http www samsung com atin Spanish http www samsung com latin_en English EL SALVADOR 800 6225 http www samsung com latin Spanish http www samsung com latin_en English Appendix Appendix LATIN AMERICA GUATEMALA 1 800 299 0013 http www samsung conv latin Spanish http www samsung convlatin en English HONDURAS 800 27919267 http www samsung com latin Spanish http www samsung con latin en English JAMAICA 1 800 234 7267 http www samsung com NICARAGUA 00 1800 5077267 http www samsung com latin Spanish http www samsung convlatin en English
3. i 1 Li CI a 2 2 E isije lr iole lie ile je NG 2 z p r7 2 Changing the Resolution on Windows Vista Go to Control Panel Personalization Display Settings and change the resolution OO Minoon tive Mestrnger Download a le H Dim frag Connecting and Using a Source Device Changing the Resolution on Windows 7 Go to Control Panel Display Screen Resolution and change the resolution BP remore earop Connection Changing the Resolution on Windows 8 Go to Settings Control Panel Display Screen Resolution and change the resolution 4 1 Screen Setup Configure the screen settings such as brightness and color tone Brightness You can adjust the general brightness of the picture Range 0 100 A higher value will make the picture appear brighter K This menu is not available when MagicBright is set to Dynamic Contrast mode 4 1 1 Configuring Brightness 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press fw to move to Picture and press 17 57 on the product 3 Press a v to move to Brightness and press H C on the product The following screen will appear 4 Adjust the Brightness using the a w buttons 4 2 Screen Setup Contrast Adjust the contrast between the objects and background Range 0 100 A higher value w
4. e Cool 1 Set the color temperature to be cooler than Normal mode e Normal Display the standard color tone e Warm 1 Set the color temperature to be warmer than Normal mode e Warm 2 Set the color temperature to be warmer than Warm 1 e Custom Customize the color tone 4 Press aw to move to the option you want and press MENU 5 The selected option will be applied 5 Configuring Tint 82 5 6 Configuring Tint Gamma Adjust the mid range brightness Gamma of the picture 5 6 1 Configuring Gamma 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press w to move to COLOR and press f77 on the product 3 Press a v to move to Gamma and press H E on the product The following screen will appear AUTO O 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 5 Configuring Tint 83 6 1 Resizing or Relocating the Screen H Position 4 V Position H Position Move the screen to the left or right V Position Move the screen up or down WZ This menu is available in Analog mode only 6 1 1 Configuring H Position amp V Position 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a to move to SIZE amp POSITION and press 9 on the product
5. Preparations 1 1 2 Checking the Components K e Contact the dealer from whom you purchased the product if any item is missing e The appearance of the components and items sold separately may differ from the image shown Components SS cr Warranty card Not available in some locations T 4 Power cable Stand base Quick setup guide User manual A Components may vary depending on the country 1 Preparations 18 Preparations Items sold separately I The following items can be purchased at your nearest retailer a ED Om y KA AM LAN cable D SUB cable USB cable RS232C cable Stereo cable DVI cable USB mouse Keyboard Headphone MIC 1 Preparations ETE Preparations 1 2 Parts 1 2 1 Frontal Buttons IZ The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality OSD Guide SOURCE AUTO wen a vale 3 Icons Description Open or close the onscreen display OSD menu or return to the parent menu OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable To lock the OSD control press the MENU button MENU for five seconds Disable To unlock the locked OSD control press the MENU button MENU for more than five seconds Connect to a server a Iv Move to the upper or l
6. Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings 10 Troubleshooting Guide y Troubleshooting Guide Question Answer How can I change the resolution Windows XP Go to Control Panel Appearance and Themes Display Settings and adjust the resolution Windows ME 2000 Go to Control Panel Display Settings and adjust the resolution Windows Vista Go to Control Panel Appearance and Personalization Personalize Display Settings and adjust the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution How do set power saving mode Windows XP Set power saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC Windows ME 2000 Set power saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC Windows Vista Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel gt Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Win
7. e Full Obtain a vivid picture quality for all areas including the flesh colors in the picture e Intelligent Improve the chroma for all areas except the flesh colors in the picture 4 Press w to move to the option you want and press MENU 5 The selected option will be applied 5 Configuring Tint 5 2 Configuring Tint Red Adjust the value of the color red in the picture Range 0 100 A higher value will increase the intensity of the color Wg This menu is not available when jn Gi cColor is in Full or Intelligent mode a 5 2 1 Configuring Red 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press f77 on the product 3 Press a v to move to Red and press f f on the product The following screen will appear 4 Adjust the Red using the a w buttons 5 Configuring Tint 5 3 Configuring Tint Green Adjust the value of the color green in the picture Range 0 100 A higher value will increase the intensity of the color Wg This menu is not available when fen GicColor is in Full or Intelligent mode a 5 3 1 Configuring Green 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press f77 on the product 3 Press a w to move to Green
8. 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 000 49 500 MAC 832 x 624 49 726 74 551 57 284 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67 500 75 000 108 000 MAC 1152 x 870 68 681 75 062 100 000 VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 000 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 RB 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 IZ gt Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz 11 Specifications 105 Specifications e Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz Appendix Contact SAMSUNG WORLD WIDE A If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care center
9. 3 Press a v to move to H Position or V Position and press 9 4 The following screen will appear SIZE amp POSITION 4 Press a w to configure H Position or V Position 6 Resizing or Relocating the Screen 84 6 2 Resizing or Relocating the Screen Menu H Position amp Menu V Position Menu H Position Move the menu position to the left or right Menu V Position Move the menu position up or down 6 2 1 Configuring Menu H Position amp Menu V Position 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a w to move to SIZE amp POSITION and press H E on the product 3 Press a v to move to Menu H Position or Menu V Position and press 7 L The following screen will appear SIZE amp POSITION SIZE amp POSITION 4 Press a v to configure Menu H Position or Menu V Position 6 Resizing or Relocating the Screen 85 7 1 Setup and Reset Reset Return all the settings for the product to the default factory settings 7 1 1 Initializing Settings Reset 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press v to move to SETUP amp RESET and press H E on the product 3 Press a v to move to Reset and press C E on the product The following screen will appear SETUP amp RESET 4 Press a v to move to the
10. 3 Right click on TUSB3410 Boot Device and select Update Driver Software Next click Browse my computer for driver software ss L Update Driver Software TUSB3410 Boot Device How do you want to search for driver software Search automatically for updated driver software Windows will search your computer and the Internet for the latest driver software for your device unless you ve disabled this feature in your device installation settings Browse my computer for driver software Locate and install driver software manually Browse for driver software on your computer Search for driver software in this location Include subfolders gt Let me pick from a list of device drivers on my computer This list will show installed driver software compatible with the device and all driver software in the same category as the device 2 Don t install this driver software You should check your manufacturer s website for updated driver software for your device Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information 5 Ifa Windows security message pops up click Install this driver software anyway 2 Using PCoIP Using PCoIP 6 When installation is complete click Close Windows has successfully updated your driver software Windows has finished installing the driver software for
11. 407 0 x 352 9 x 210 0 mm 5 0 kg 16 0 x 14 0 x 8 3 inches 11 0 Ibs Maximum 407 0 x 452 9 x 210 0 mm 5 0 kg 16 0 x 17 8 x 8 3 inches 11 0 Ibs Minimum 504 3 x 335 4 x 210 0 mm 4 9kg 19 9x 13 2 x 8 3 inches 10 8 lbs Maximum 504 3 x 435 4 x 210 0 mm 4 9 kg 19 9 x 17 1 x 8 3 inches 10 8 Ibs Minimum 554 6 x 380 3 x 224 mm 6 1 kg 21 8 x 15 0 x 8 8 inches 13 4 lbs Maximum 554 6 x 510 3 x 224 mm 6 1 kg 21 8x20 1 x8 8 inches 13 4 Ibs Without Stand 407 0 x 336 0 x 60 6 mm 3 6 kg 16 0 x 13 2 x 2 4 inches 7 9 lbs 504 3 x 301 9 x 61 2 mm 3 4 kg 19 9x11 9x 2 4 inches 7 5 lbs 554 6 x 330 5 x 61 2 mm 4 5 kg 21 8 x 13 0 x 2 4 inches 9 9 lbs VESA 100 mm x 100 mm 3 9 inches x 3 9 inches Stand gradient B3 2 25 2 USB USB 2 0 x 4 Down Stream Environme Opetating Temperature 50 F 104F 10 C 40 C ntal Humidity 10 80 non condensing considerati Siau Temperature 4 F 113 F 20 C 45 C ons 9 Humidity 5 96 95 96 non condensing This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system Plug and Play optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manu
12. IP address you can view the host PC screen on the monitor Use the USB port to connect an external storage device DSC MP3 external storage etc Connecting one Host PC to many client device is possible only when virtualization solution like vmware is installed in Host PC Using PCoIP 2 3 1 Installing the WDM driver 7 Save the WDM driver file to the desired virtual machine VM and unzip the file r G 7 2 gt WDMDriver Release s Sea Organize v Include in library 2 rch WD P E7 umpComXP cat UmpComXP inf Jumpe3410 i51 Jumpe5052 i51 Jumpf3410 i51 Jumpf5052 i51 c7 umpusbxp cat umpusbXP inf UmpUsbXP sys 2 Goto Start Control Panel Device Manager Device Manage File Action View Help gt fal 4 SEC 7AFBD7832FC gt JE Computer gt Disk drives 8g Display adapters gt Ng Human Interface Devices b cgp IDE ATA ATAPI controllers gt Keyboards gt A Mice and other pointing devices b Ai Monitors b Network adapters 4 J gt Other devices ip TUSB3410 Boot Device Processors gt Ramdisk gt aj Sound video and game controllers gt iil System devices b Universal Serial Bus controllers NG If TUSB3410 Device is not shown in Device Manager List Please disconnect and re connect to the VM This symptom is known issue and will be fixed later than Teradici firmware 4 0 3 version Using PCoIP
13. If DHCP is enabled you cannot edit this field e Subnet Mask The subnet mask of the device If DHCP is disabled you must set this field to a valid subnet mask If DHCP is enabled you cannot edit this field It is possible to configure an illegal IP address subnet mask combination e g invalid mask making the device unreachable Ensure you set the subnet mask properly e Gateway The gateway IP address of the device If DHCP is disabled this field is required If DHCP is enabled you cannot edit this field 2 Using PCoIP 38 Using PCoIP Primary DNS Server The primary DNS IP address of the device This field is optional If the DNS server IP address is configured using the Connection Manager the address may be set as an FQDN instead of an IP address Secondary DNS Server The secondary DNS IP address of the device This field is optional If the DNS server IP address is configured using the Connection Manager the address may be set as an FQDN instead of an IP address Domain Name The domain name used e g domain local This field is optional This field specifies the host or domain of the client FQDN The Fully Qualified Domain Name for the host or client The default value is pcoip host lt MAC gt or pcoipportal lt MAC gt where lt MAC gt is the MAC address of the host or client The domain name is appended if used e g pcoip host lt MAC gt domain local This field is read only on this page Ethern
14. OK Jl Cancel e Old Password This field must match the current administrative password before you can update the password e New Password The new administrative password for both the administrative web interface and the local OSD GUI e Confirm New Password This field must match the New Password field for the password to be updated e Reset If the client password is lost you can click the Reset button to request a response code from the client vendor The challenge code is sent to the vendor The vendor qualifies the request and returns a response code if authorized by Teradici When the response code is correctly entered the password of the client is set to an empty value You must enter a new password A Contact the client vendor for more information when an authorized password reset is required This option is not available through the Administrative Web Interface It is only available through the OSD 2 Using PColP 61 Using PCoIP Figure 2 25 Authorized Password Reset Authorized Password Reset x Contact your hardware vendor to reset a lost password Challenge Response H H U lJ OK Cancel A Details on how to use PColP are subject to change without notice To view the latest information visit the Teradici website at http www teradici com 2 Using PCoIP 62 Using PCoIP 249 Wake On LAN This feature allows you to power on the product by sending a pre determined command from an external syst
15. Typical Rating Power lamp On Blinking Off Off NC191 26W 41W Power NG 221 31W 46W Less than 7 5 W Less than 1 1 W OW Consumption NC241 28 W 43W I gt The power consumption level can vary in different operating conditions or when settings are changed e To reduce the power consumption to O watts turn off the power switch on the back of the product or disconnect the power cable Be sure to disconnect the power cable when you will not be using the product for an extended period of time To reduce the power consumption to O watts when the power switch is not available disconnect the power cable 11 Specifications 102 Specifications 11 3 Standard Signal Mode Table bal e This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel Therefore a resolution other than the specified resolution may degrade the picture quality To avoid this it is recommended that you select the optimum resolution specified for the screen size of your product e Check the frequency when you exchange a CDT monitor connected to a PC for an LCD monitor If the LCD monitor does not support 85Hz change the vertical frequency to 60Hz using the CDT monitor before you exchange it with the LCD monitor If a signal that belongs to the following standard signal modes is transmitted from your PC the screen will automatically be adjusted If the
16. and press on the product The following screen will appear 4 Adjust the Green using the a w buttons 5 Configuring Tint Fy 5 4 Configuring Tint Blue Adjust the value of the color blue in the picture Range 0 100 A higher value will increase the intensity of the color Wg This menu is not available when fn GieColor is in Full or Intelligent mode a 5 4 1 Configuring Blue 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press w to move to COLOR and press f77 on the product 3 Press a v to move to Blue and press H c on the product The following screen will appear 4 Adjust the Blue using the a w buttons 5 Configuring Tint 81 5 5 Configuring Tint Color Tone Adjust the general color tone of the picture K This menu is not available when Magiccolor is in Full or Intelligent mode 5 5 1 Configuring the Color Tone Settings 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press f77 on the product 3 Press a v to move to Color Tone and press 17 8 on the product The following screen will appear Cool 2 fCoold Normal Warm 1 Warm 2 Custom lt ev a a AUTO O v v v v v e Cool 2 Set the color temperature to be cooler than Cool 1
17. be installed 10cm or farther away from the wall e Be sure to use a wall mount kit that complies with the standards e To install the monitor using a wall mount disconnect the stand base from the monitor 1 3 5 Anti theft Lock An anti theft lock allows you to use the product securely even in public places The locking device shape and locking method depend on the manufacturer Refer to the user guide provided with your anti theft locking device for details The lock device is sold separately To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product A Lock the locking device An anti theft locking device can be purchased separately R Refer to the user guide provided with your anti theft locking device for details e Anti theft locking devices can be purchased at electronics retailers or online 1 Preparations Using PCoIP 2 1 What is a PC over IP SEEE e This monitor can decode and display the screen of the server PC encoded and transmitted through the network LAN as well as display the computer screen like a conventional monitor This monitor shows a far more improved performance than a normal RDP and has been designed to support a resolution of 1280 1024 NC191 1920 1080 NC
18. cable to the RGB IN port on the back of the product and the RGB port on the PC 2 Connect the DC power adapter to the product and a power socket Next turn on the power switch on the PC For details refer to 2 2 7 Connecting the Power 3 Press 23 3 to change the input source to Analog Connecting a Stereo Cable AUDIO IN e Connect the AUDIO IN port on the rear side of the monitor to the sound card of the PC Connecting and Using a Source Device 3 2 2 Windows Driver Installation K You can set the optimum resolution and frequency for this product by installing the corresponding drivers An installation driver is contained on the CD supplied with the product Insert the user manual CD provided with the product into the CD ROM drive Click Windows Driver Follow the instructions given on the screen to proceed with installation A UNa Select your product model from the list of models Select the display adapter on which you ward to intall fe monitor Select the monitor which you want to install 5 Goto Display Properties and check that the resolution and refresh rate are appropriate Refer to your Windows OS manual for further details Connecting and Using a Source Device 3 2 3 Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language and change the resolution
19. com ph for PLDT 1 800 3 SAMSUNG 726 7864 for Digitel 1 800 8 SAMSUNG 726 7864 for Globe 02 5805777 SINGAPORE 1800 SAMSUNG 726 7864 http www samsung com TAIWAN 0800 329 999 http www samsung com 0266 026 066 THAILAND 1800 29 3232 http www samsung com th 02 689 3232 VIETNAM 1 800 588 889 http www samsung com MENA BAHRAIN 8000 4726 http www samsung com ae English http www samsung com ae_ar Arabic EGYPT 08000 726786 http www samsung com IRAN 021 8255 http www samsung com JORDAN 800 22273 http www samsung com Levant 065777444 English Appendix 411 Appendix MENA KUWAIT 183 2255 183 CALL http Awww samsung com ae English http www samsung com ae_ar Arabic MOROCCO 080 100 2255 http www samsung com OMAN 800 SAMSUNG 726 7864 http www samsung com ae English http www samsung com ae_ar Arabic QATAR 800 2255 800 CALL http www samsung com ae English http www samsung com ae_ar Arabic SAUDI ARABIA 9200 21230 http www samsung com sa Arabic SYRIA 18252273 http www samsung com Levant English TURKEY 444 77 11 http www samsung com U A E 800 SAMSUNG 726 7864 http www samsung com AFRICA ANGOLA 91 726 7864 http www samsung com BOTSWANA 0800 726 000 http www samsung com CAMEROON 7095 0077 http www samsung com COTE D IVOIRE 8000 0077 http www samsung com GHA
20. e Do not spray water or detergent directly on the product 4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor 5 Connect the power cord to the product after cleaning the product 6 Power on the monitor and computer Before Using the Product Securing the Installation Space e Ensure some space around the product for ventilation An internal temperature rise may cause fire and damage the product Be sure to allow the amount of space as shown below or greater when installing the product A The exterior may differ depending on the product T za 3 Q 3 10cm NC191 k 110 cm aT NC221 NG 241 Precautions for storage NG Be sure to contact Samsung Customer Service Center page 107 if the inside of the monitor needs cleaning Service fee will be charged Before Using the Product Safety Precautions Electricity and Safety NG The following images are for reference only Real life situations may differ from what is shown in the images A Warning Do not use a damaged power cord or plug or a loose power socket e An electric shock or fire may result Do not plug many products into the same power socket e Otherwise the socket may overheat and cause a fire AA Ny Do not touch the power plug
21. environment where the product will be used You can customize the brightness to suit your preferences 4 4 1 Configuring SAMSUNG MAGIC Bright 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a to move to Picture and press 7 57 on the product SAMSUNG 3 Press Av to move to f NSY SBright and press C E on the product The following screen will appear Custom Standard Game Cinema Dynamic Contrast Custom Customize the contrast and brightness as required Standard Obtain a picture quality suitable for editing documents or using Internet Game Obtain a picture quality suitable for playing games that involve many graphic effects and dynamic movements Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment 4 Press a w to move to the option you want and press MENU 5 The selected option will be applied 4 5 Screen Setup Coarse Adjust the screen frequency This menu is available in Analog mode only 4 5 1 Adjusting Coarse 1 2 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen Press v to move to Picture and press H C on the product o Press v to move to Coars
22. in personal injury Do not place heavy objects on the product e Product failure or personal injure may result Do not increase the volume too high when using headphones earphones e Sound particularly at a higher volume could potentially affect long term hearing Correct posture to use the product l Ris Use the product in the correct posture as follows e Straighten your back e Allow a distance of 45 to 50cm between your eye and the screen and look slightly downward at the screen Keep your eyes directly in front of the screen e Adjust the angle so light does not reflect on the screen e Keep your forearms perpendicular to your upper arms and level with the back of your hands e Keep your elbows at about a right angle e Adjust the height of the product so you can keep your knees bent at 90 degrees or more your heels attached to the floor and your arms lower than your heart Preparations 1 1 Checking the Contents 1 1 1 Removing the Packaging 1 Open the packaging box Be careful not to damage the product when you open the packaging with a sharp instrument t Remove the styrofoam from the product Check the components and remove the styrofoam and plastic bag NG e The appearance of actual components may differ from the image shown e _ This image is for reference only 4 Store the box in a dry area so that it can be used when moving the product in the future
23. option you want and press MENU 5 The selected option will be applied 7 Setup and Reset 86 7 2 Setup and Reset Language Set the menu language K e Achange to the language setting will only be applied to the onscreen menu display e It will not be applied to other functions on your PC 7 24 Changing the Language 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press v to move to SETUP amp RESET and press H E on the product 3 Press a v to move to Language and press f7 57 on the product The following screen will appear SETUP amp RESET Deutsch English Espa ol Francais Italiano METEL Polski Portugu s Pyccku Svenska T rk e BAR 4 Press a w to move to the language you want and press MENU 5 The selected option will be applied 7 3 Setup and Reset Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of time Display Time can be used to specify the time after which you want the OSD menu to disappear 7 3 1 Configuring Display Time 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press w to move to SETUP amp RESET and press 7 4 on the product 3 Press a v to move to Display Time and press 77 57 on th
24. signal transmitted from the PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to the following table by referring to the graphics card user manual NC191 Resolution Hala see jao Ha paa kHz Hz IBM 640 x 350 31 469 70 086 25 175 IBM 720 x 400 31 469 70 087 28 322 VESA 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 000 49 500 MAC 832 x 624 49 726 74 551 57 284 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67 500 75 000 108 000 MAG 1152 x 870 68 681 75 062 100 000 VESA 1280 x 720 45 000 60 000 74 250 11 Specifications 103 Specifications Horizontal Vertical Resolution Frequency Frequency gar za a kHz Hz VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 960 60 000 60 000 108 000 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 0
25. to the zero client to determine the monitor s capabilities In some situations a monitor may be connected to a client in a way that prevents the client from reading the EDID information such as when connecting through certain KVM devices The options in this page configure the client to advertise default EDID information to the GPU Enabling display override forces the default monitor display information to be used which may not be compatible with the connected monitor resulting in a blank monitor Only enable display override when there is no valid EDID information and monitor display characteristics are known 2 Using PCoIP KI Using PCoIP Figure 2 11 Display Configuration Configuration Network T IPv6 T Label T Discovery Session Language osD Display Reset Advertise default EDID if no monitor is detected WARNING Only enable when display EDID not available Enable display override Specify native resolution to use when default EDID is used WARNING If the monitor screen stays black after overnding the native resolution unplug and plug the monitor cable to reset back to default resolution Enable native resolution override Default EDID native resolution 0 Default Default EDID native resolution 1 Default OK Cancel e Enable display override This option is intended for legacy systems It configures the client to send default EDID information to the host when a monitor cannot be detected
26. with wet hands M G AN e Otherwise an electric shock may result Insert the power plug all the way in so it is not loose on e An unstable connection may cause a fire Ensure you connect the power plug to a grounded power socket type 1 g insulated devices only e An electric shock or injury may result Do not bend or pull the power cord with force Do not weigh the power cord 4 o down with a heavy object e Adam wer cord m an electric shock or fire damaged power cord may cause Do not place the power cord or product near heat sources e An electric shock or fire may result Remove foreign substances such as dust around the plug pins and power socket with a dry cloth e Otherwise a fire may result Before Using the Product A Caution Ig NG Do not unplug the power cord when the product is in use e The product may become damaged by an electric shock Do not use the power cord for products other than authorized products supplied by Samsung An electric shock or fire may result Keep the power socket where the power cord is connected unobstructed e If any problem occurs in the product unplug the power cable to completely cut the power to the product Power to the product cannot be completely cut off with the power button Hold the plug when disconnecting the power cord from t
27. 00 NC221 Resolution acini kaan ki aa pi ia kHz Hz MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 IBM 720 x 400 31 469 70 087 28 322 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 000 49 500 MAC 832 x 624 49 726 74 551 57 284 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67 500 75 000 108 000 MAC 1152 x 870 68 681 75 062 100 000 VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 000 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 RB 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 11 Specifications 104 Specifications NG 241 Resolution pa nA ps ra aira kHz Hz IBM 640 x 350 31 469 70 086 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 IBM 720 x 400 31 469 70 087 28 322 VESA 800 x 600 35 156 56 250 36
28. 0848 SAMSUNG http www samsung com ch 7267864 CHF 0 08 min German http www samsung com ch fr French U K 0330 SAMSUNG 7267864 http www samsung com CIS ARMENIA 0 800 05 555 http www samsung com AZERBAIJAN 088 55 55 555 http www samsung com BELARUS 810 800 500 55 500 http www samsung com GEORGIA 0 800 555 555 http www samsung com KAZAKHSTAN 8 10 800 500 55 500 http www samsung com GSM 7799 KYRGYZSTAN 00 800 500 55 500 http www samsung com MOLDOVA 0 800 614 40 http www samsung com MONGOLIA 7 800 555 55 55 http www samsung com RUSSIA 8 800 555 55 55 http www samsung com TADJIKISTAN 8 10 800 500 55 500 http www samsung com UKRAINE 0 800 502 000 http www samsung com ua Ukrainian http www samsung com ua_ru Russian UZBEKISTAN 8 10 800 500 55 500 http www samsung com Appendix 110 Appendix ASIA PACIFIC AUSTRALIA 1300 362 603 http www samsung com CHINA 400 810 5858 http www samsung com HONG KONG 852 3698 4698 http www samsung com hk Chinese http www samsung com hk_en English INDIA 1800 3000 8282 http www samsung com in 1800 266 8282 INDONESIA 0800 112 8888 http www samsung com id 021 5699 7777 JAPAN 0120 327 527 http www samsung com MALAYSIA 1800 88 9999 http www samsung com my NEW ZEALAND 0800 SAMSUNG 0800 726 786 http www samsung com PHILIPPINES 1 800 10 SAMSUNG 726 7864 http www samsung
29. 2 Select to configure DVI 2 port on the zero client as the primary port Position Specify which display is physically connected to Port 1 and Port 2 Rotation Configure the rotation of the display in Port 1 and Port 2 o No rotation a 90 clockwise a 180 rotation a 90 counter clockwise Resolution The display resolution can be configured for a PCoIP session between a virtual machine or host and a zero client The zero client detects the supported display resolutions of the monitor and populates them to the drop down menu By default the native resolution of the display is used Revert Resets the configurations on this page to their last saved settings 2 Using PCoIP ET Using PCoIP Touch Screen The Touch Screen page allows you to configure and calibrate certain settings of an attached Elo TouchSystems touch screen display A The Touch Screen page is only available through the OSD It is not available in the Administrative Web Interface Figure 2 23 Touch Screen VMware View Mouse Keyboard Image Display Topology Touch Screen Configure the touch screen settings Enable right click on hold Long Short Right click delay o j Touch screen calibration Start e Enable right click on hold Select this checkbox to allow users to emulate a right click when they touch the screen and hold it for a few seconds If disabled right click is not supported e Right click delay Sl
30. 2 2 4 Connecting to Headphones or Speakers 1 Connect an audio output device such as headphones or speakers to 47 at the back of the product 2 2 5 Connecting a SERIAL cable SERIAL 1 Using the RS 232C cable connect SERIAL on the back of the product to SERIAL on a device or PC that supports RS232C connection interface Using PCoIP 2 2 6 Connecting to a Secondary Monitor DVI OUT DVI OUT 7 Connect DVI OUT on the product to DVI IN or RGB IN on another monitor using a DVI or DVI to D SUB cable A e The DVI OUT port can be used only to connect to a dual monitor Connect to the DVI OUT port to display the same picture on another monitor such as the projector For presentation purposes e The maximum resolution is 1920 x 1200 when a dual monitor is connected 2 2 7 Connecting the Power POWER IN 1 Connect the power cable to the product and the power outlet then turn on the power switch The input voltage is switched automatically Using PCoIP 2 3 Connect to the host PC using a LAN cable SG O O Host PC O HUB O LAN Cable O Monitor Connect the power cord to the power terminal at the back of the monitor Connect the mouse and the keyboard to the USB ports Connect the LAN port on the back of the monitor and the hub Connect the hub and the LAN port of the host PC The host PC must have an IP address After connecting the LAN and setting the
31. 221 NC241 pixels for high quality graphic work e This monitor enables reinforced security because it is used by connecting it to a server PC and enabling you to access the Internet create documents and edit figures In addition this new concept monitor enables you to play music videos and games by connecting an external input source device such as DSC MP3 external storage device etc to the USB port e This monitor can be utilized for various fields such as video conferencing and co working by displaying the network display screen on another display device by connecting the device through the DVI OUT port 2 2 Using PCoIP Connection to Use PCoIP e Donot connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable 2 2 1 LAN Connection 1 Connect the LAN cable to LAN on the back of the product LE e Itis not supported when the network speed is below or equal to 10Mbps e UseCat7 STP Type cable for the connection STP Shielded Twist Pair 2 2 2 Connecting USB Devices K e The i port supports up to USB 2 0 e VMware View 4 6 or later is required Data transfer rate may decrease depending on the network conditions 7 Connect a USB device such as a keyboard or mouse to te at the back of the product Using PCoIP 2 2 3 Connecting a Microphone 1 Connect a microphone to the MIC jack at the back of the product
32. 37 Network Tink r cate King Mbit s duplex FULL 9535 Requesting DHCP 1 s4535 Paba a LAN ore ft 168 0 142 00 15 87 90 83 64 7655 DNS based discover 102 7655 Ready to connect host 2RRRRRRRRRRRRRRRRRR Refresh Clear e View event log message The View event log messages field displays log messages with time stamp information There are two buttons available o Refresh Selecting the Refresh button refreshes the event log messages displayed o Clear Click to delete all event log messages stored on the device Session Statistics Tab The Session Statistics page lets you view current statistics when a session is active If a session is not active you can view the statistics from the last session K Session Statistics can also be viewed using the administrative web interface 2 Using PColP 48 Using PCoIP Figure 2 14 Session Statistics Event Log Session Statistics PColP Processor Ping View statistics from the last session PColP Packets Sent 0 PCoIP Packets Received 0 PCoIP Packets Lost 0 Bytes Sent 0 Bytes Received 0 Round Trip Latency Oms Close e PColP Packets Statistics o PColP Packets Sent The total number of PCoIP packets sent in the current last session o PColP Packets Received The total number of PCoIP packets received in the current last session o PColP Packets Lost The total number of PCoIP packets lost in the current last session e Bytes Statistics o Bytes Se
33. 4 Wake on USB 65 OSD Logo Upload CONNECTING AND USING e6 Before Connecting ASOURCE DEVICE 66 Pre connection Checkpoints 67 Connecting and Using a PC 67 Connecting to a PC 68 Windows Driver Installation 69 Setting Optimum Resolution 70 Changing the Resolution Using a PC SCREEN SETUP 72 Brightness V2 Configuring Brightness Table Of Contents CONFIGURING TINT RESIZING OR RELOCATING THE SCREEN 73 73 74 74 75 19 76 76 77 a 78 78 79 TAS 80 80 81 81 82 82 83 83 Contrast Configuring Contrast Sharpness Configuring Sharpness SAMSUNG MAGIC Bright Configuring SAMSUNG MAGIC Bright Coarse Adjusting Coarse Fine Adjusting Fine SAMSUNG MAGIC Color Configuring SAMSUNG MAGIC Color Red Configuring Red Green Configuring Green Blue Configuring Blue Color Tone Configuring the Color Tone Settings Gamma Configuring Gamma H Position 4 V Position Configuring H Position amp V Position Menu H Position amp Menu V Position Configuring Menu H Position amp Menu V Position Table Of Contents SETUP AND RESET INFORMATION MENU AND OTHERS INSTALLING THE SOFTWARE TROUBLESHOOTING GUIDE SPECIFICATIONS 86 86 87 87 88 88 89 89 90 90 91 91 91 92 92 93 93 94 95 95 95 95 97 99 102 103 Reset Initializing Settings Reset Language Changing the Language Display Time Configuring Display
34. 6x64 pixels PCoIP Zero Client Info Configuration Permissions Diagnostics Upload OSD Logo Upload Upload an OSD logo to be displayed on the local GUI client only The OSD logo must be a 24bpp bitmap that does not exceed 256 pixels by 64 pixels Any other images will be displayed incorrectly or not at all OSD logo filename Browse Upload 2 Using PCoIP 65 Connecting and Using a Source Device 3 1 Before Connecting SAMSUNG NC191 NC221 NC241 3 1 1 Pre connection Checkpoints e Before connecting a source device read the user manual provided with it The number and locations of ports on source devices may differ from device to device e Do not connect the power cable until all connections are completed Connecting the power cable during connection may damage the product e Check the types of ports at the back of the product you want to connect 3 2 Connecting and Using a Source Device Connecting and Using a PC 3 2 1 Connecting to a PC e Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable e Select a connection method suitable for your PC A Connecting parts may differ in different products Connection Using the D SUB Cable Analogue Type 1 Connect the D SUB
35. DNS SRV discovery A For SLP discovery to work routers must be configured to forward multicast traffic between subnets DNS SRV Discovery is the recommended discovery mechanism because most deployments do not allow this Figure 2 6 Discovery Configuration Configuration z Network IPv6 Label Discovery Session Language OSD Display Reset Automatically discover other PCoIP devices Enable Discovery lt OK Cancel e Enable Discovery If the Enable Discovery option is enabled the device will dynamically discover peer devices using SLP Discovery without requiring prior information on their locations in the network This can dramatically reduce configuration and maintenance effort for complex systems 4 SLP discovery requires routers configured to allow multicast DNS SRV Discovery is the recommended method 2 Using PCoIP 42 Using PCoIP Session Tab The Session page lets you configure how the host or client device connects to or accepts connections from peer devices A The Session parameters can also be configured using the Administrative Web Interface Figure 2 7 Session Configuration Configuration Network IPv6 Label Discovery Session Language OSD Display Reset Connection Type DNS Name or IP Address Configure the connection to a peer device Direct to Host 192 168 1 100 e Connection Type When you select a direct ses
36. NA 0800 10077 http www samsung com 0302 200077 KENYA 0800 545 545 http www samsung com NAMIBIA 8197267864 http www samsung com NIGERIA 0800 726 7864 http www samsung com SENEGAL 800 00 0077 http www samsung com SOUTH AFRICA 0860 SAMSUNG 726 7864 http www samsung com TANZANIA 0685 88 99 00 http www samsung com UGANDA 0800 300 300 http www samsung com ZAMBIA 211350370 http www samsung com Appendix 112 Appendix Responsibility for the Pay Service Cost to Customers NG When the service is requested in spite of in warranty we may charge you for a visit from a service technician in the following cases Not a product defect Cleaning of the product Adjustment Explanation Re installation and etc e fa service technician gives instructions on how to use product or simply adjusts options without disassembling product e Ifa defect is caused by external environmental factors Internet Antenna Wired Signal etc Ifa product is reinstalled or devices are connected additionally after installing the purchased product for the first time e Ifa product is reinstalled to move to a different spot or to move to a different house e If customer requests instructions on how to use because of another company s product e If customer requests instructions on how to use the network or another company s program e If customer requests software installation and setup for the product e If a servic
37. PANAMA 800 7267 http www samsung com atin Spanish http www samsung com latin_en English PARAGUAY 98005420001 http www samsung com PERU 0 800 777 08 Only from landline http Awww samsung com 336 8686 From HHP amp landline PUERTO RICO 1 800 682 3180 http Awww samsung com TRINIDAD amp TOBAGO 1 800 SAMSUNG 726 7864 http www samsung com URUGUAY 40543733 http www samsung com VENEZUELA 0 800 100 5303 http www samsung com EUROPE AUSTRIA 0810 SAMSUNG http www samsung com 7267864 0 07 min BELGIUM 02 201 24 18 http www samsung com be Dutch http www samsung com be fr French BOSNIA 051 133 1999 http www samsung com BULGARIA 07001 33 11 normal tariff http www samsung com CROATIA 062 SAMSUNG 062 726 786 http www samsung com Appendix 108 Appendix EUROPE CYPRUS 8009 4000 only from landline http www samsung com 30 210 6897691 from mobile and land line CZECH 800 SAMSUNG 800 726786 http www samsung com Samsung Electronics Czech and Slovak s r o Oasis Florenc Sokolovska 394 17 180 00 Praha 8 till 8 2 2013 From 8 2 2013 Samsung Electronics Czech and Slovak s r o V Parku 2343 24 148 00 Praha 4 DENMARK 70 7019 70 http www samsung com EIRE 0818 717100 http www samsung com ESTONIA 800 7267 http Awww samsung com ee FINLAND 030 6227 515 http www samsung com FRANCE 01 48 63 00 00 htt
38. The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 00327A 01 Table Of Contents BEFORE USING THE 7 Copyright PRODUCT Icons used in this manual Symbols for safety precautions 8 Cleaning 8 Cleaning 9 Securing the Installation Space 9 Precautions for storage 10 Safety Precautions 10 Electricity and Safety 11 Installation and Safety 13 Operation and Safety 16 Correct posture to use the product PREPARATIONS 17 Checking the Contents UA Removing the Packaging 18 Checking the Components 20 Parts 20 Frontal Buttons DD Reverse Side 24 Installation 24 Attaching the cradle 29 Adjusting the Product Tilt and Height 25 Rotating the Monitor 26 Installing a Wall mount Kit or Desktop Stand PI Anti theft Lock USING PCOIP 28 Whatis a PC over IP Table Of Contents 29 Connection to Use PColIP 29 LAN Connection 29 Connecting USB Devices 30 Connecting a Microphone 30 Connecting to Headphones or Speakers 30 Connecting a SERIAL cable 31 Connecting to a Secondary Monitor 31 Connecting the Power 32 Connect to the host PC using a LAN cable 33 Installing the WDM driver 36 PCoIP 36 On Screen Display OSD 36 Connect Screen Or OSD Options Menu 37 Configuration Window 47 Diagnostics Window 51 Information Window 53 User Settings Window 61 Password Window 63 Wake On LAN 6
39. Time Menu Transparency Changing Menu Transparency Power Key Enabling Power Key INFORMATION Displaying INFORMATION Configuring Volume in the Initial Screen Natural Color What is Natural Color MultiScreen Installing the Software Removing the Software Requirements Before Contacting Samsung Customer Service Center Testing the Product Checking the Resolution and Frequency Check the following Q amp A General PowerSaver Standard Signal Mode Table Table Of Contents APPENDIX INDEX 107 113 113 ag 113 114 114 114 115 Contact SAMSUNG WORLD WIDE Responsibility for the Pay Service Cost to Customers Not a product defect A Product damage caused by customer s fault Others Correct Disposal Correct Disposal of This Product Waste Electrical amp Electronic Equipment Correct disposal of batteries in this product Terminology Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality 2013 Samsung Electronics Samsung Electronics owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Microsoft and Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association e An administration fee may be charged if either o a an eng
40. Using PCoIP Using PCoIP Display Topology The Display Topology page allows users to change the position rotation and resolution of a display for a PColP session To apply the Display Topology feature to a PCoIP session between a zero client and a Virtual Machine VM VMware View 4 5 or later is required To apply the Display Topology feature to a PCoIP session between a zero client and a PCoIP host you must have the PCoIP host software installed on the host Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details LE The Display Topology tab has no corresponding menu in the Administration Web Interface For details about the Display Topology feature for a PCoIP session between a host card and a zero client refer to the PColP Host Software for Windows User Guide TER0810001 Always change the Display Topology settings using the Display Topology tab on the zero client OSD gt Options gt User Settings interface Do not try to change these settings using the Windows Display Settings in a virtual machine when using VMware View Figure 2 22 Display Topology VMware View Mouse Keyboard Image Display Topology Touch Screen Configure the displays position rotation and resolution VI Enable Configuration Display Layout Horizontal o Vertical Alignment Top Primary Port Position Rotation Resolution 1 A No rotation 1680X1050 2 B i No rotation Native Rev
41. andard Signal Mode Table 103 Index T Terminology 115 W What is a PC over IP 28
42. be damaged and a fire or electric shock may result If the product generates a strange noise a burning smell or smoke remove the power cord immediately and contact Samsung Customer Service Center page 107 e An electric shock or fire may result Do not let children hang from the product or climb on top of it e The product may fall and your child may become injured or seriously harmed If the product falls or the exterior is damaged power off the product remove the power cord and contact Samsung Customer Service Center page 107 e Otherwise an electric shock or fire may result Do not put a heavy object toy or sweets on top of the product e The product or heavy objects may fall as children try to reach for the toy or sweets resulting in a serious injury Before Using the Product EEJ Before Using the Product U 2 If there is a thunderstorm or lightning strike turn off the power and disconnect the power cable e An electric shock or fire may result Do not drop objects on the product or apply impact e An electric shock or fire may result Do not move the product by pulling the power cord or any cable e Otherwise the cable may be damaged and product failure an electric shock or fire may result If a gas leakage is found do not touch the product or power plug Also ventilat
43. dows 8 Set power saving mode in Settings Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Refer to the user manual for your PC or graphics card for further instructions on adjustment 10 Troubleshooting Guide 98 Specifications 11 1 General Model Name NC191 NC221 NC241 Image Size 19 Inches 48 1 cm 21 5 Inches 54 6 cm 23 6 Inches 59 8 cm 376 32 mm H x 476 64 mm H x 521 28 mm H x Panel Display 301 06 mm V 268 11 mm V 293 22 mm V area 14 8 inches H x 18 8 inches H x 20 5 inches H x 11 8 inches V 10 6 inches V 11 5 inches V Horizontal 31 80 kHz Synchroniz Frequency ation i Vertical 56 75 Hz Frequency Display Color 16 7M ti Optimum 1780 x 1024 60 Hz 1920 x 1080 60 Hz Resolution Resolution Maximum 1080 x 1024 75 Hz 1920 x 1080 60 Hz Resolution Maximum Pixel Clock 135 00 MHz Analog Digital 148 50 MHz Analog Digital Server connector Gigabit Ethernet port LAN Port Power Supply This product uses 100 to 240V Refer to the label at the back of the product as the standard voltage can vary in different countries Signal connectors RGB IN DVI OUT Speakers 1 W x 2 stereo 11 Specifications 99 Specifications Model Name NC191 NC221 NC241 With Stand Dimensions WxHxD Weight Minimum
44. e the area immediately e Sparks can cause an explosion or fire Do nat lift or move the product by pulling the power cord or any cable e Otherwise the cable may be damaged and product failure an electric shock or fire may result Do not use or keep combustible spray or an inflammable substance near the product An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains e Otherwise a fire may result from an increased internal temperature Do not insert a metallic object a chopstick coin hair pin etc or inflammable object paper match etc into the vent or ports of the product e f water or any foreign substance enters the product be sure to power off the product remove the power cord and contact Samsung Customer Service Center page 107 e Product failure an electric shock or fire may result Do not place objects containing liquid vases pots bottles etc or metallic objects on top of the product e If water or any foreign substance enters the product be sure to power off the product remove the power cord and contact Samsung Customer Service Center page 107 e Product failure an electric shock or fire may result Before Using the Product EYE Before Using the Product A Caution Leaving the screen fixed on a s
45. e and press appear C on the product The following screen will Adjust the Coarse using the v buttons 4 6 Screen Setup Fine Fine adjust the screen to obtain a vivid picture K This menu is available in Analog mode only 4 6 1 Adjusting Fine 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press w to move to Picture and press 7 57 on the product 3 Press a v to move to Fine and press 7 87 on the product The following screen will appear 4 Adjust the Fine using the a w buttons 5 1 Configuring Tint Adjust the tint of the screen This menu is not available when jX jcBright is set to Cinema or Dynamic Contrast mode SAMSUNG MAGIC Color MAGIGColor is a new picture quality improvement technology developed independently by Samsung which delivers vivid natural colors without picture quality degradation 5 1 1 Configuring SAMSUNG MAGIC Color 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press f f on the product 3 Press a v to move to s SY SColor and press L on the product The following screen will MAGIC appear NG Demo Full Intelligent e Off Disable fr GicColor e Demo Compare normal screen mode with AMSUNSColor mode MAGIC
46. e product The following screen will appear SETUP amp RESET ieee 10 sec 20 sec 200 sec v a a AUTO v v v v v 4 Press a w to move to the option you want and press MENU 5 The selected option will be applied 7 Setup and Reset 7 4 Setup and Reset Menu Transparency Set the transparency for the menu windows 7 4 1 Changing Menu Transparency 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press w to move to SETUP amp RESET and press H E on the product 3 Press a v to move to Menu Transparency and press f7 57 on the product The following screen will appear SETUP amp RESET 4 Press a w to move to the option you want and press MENU 5 The selected option will be applied 7 Setup and Reset 89 7 5 Setup and Reset Power Key The power button on the product is used to perform two functions K The default setting is Power Off 7 5 1 Enabling Power Key 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press w to move to SETUP amp RESET and press 7 4 on the product 3 Press a v to move to Power Key and press H E The following screen will appear SETUP amp RESET Screen Off Power Off K v n p E N i e If Screen Off is selected use the power button as follow
47. e technician removes cleans dusts or foreign materials inside of the product e f customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is caused by e External impact or drop e Use of supplies or separatly sold product unspecified by Samsung e Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co Ltd e Remodeling or repairing the product by customer e Using it with incorrect voltage or non authorised electrical connections e Not following the cautions in User Manual Others e f product fails by natural disaster lightning fire earthquake flood damage etc e If consumable components are all used up Battery Toner Fluorescent lights Head Vibrator Lamp Filter Ribbon etc If customer requests a service in case the product has no defect service fee may be charged So please read User Manual first Correct Disposal Appendix Correct Disposal of This Product Waste Electrical amp Electronic Equipment pa Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other
48. ected to the product is powered on y Troubleshooting Guide Screen issue Not Optimum Mode is displayed This message appears if the signal from the graphics card exceeds the maximum resolution or frequency for the product Change the maximum resolution and frequency to suit the product performance referring to Standard Signal Mode Table page 103 The images on the screen look distorted Check the cable connection to the product Refer to 3 2 Connecting and Using a PC The screen is not clear The screen is blurry Adjust Coarse page 76 and Fine page 77 Remove any accessories video extension cable etc and try again Set the resolution and frequency to the recommended level Refer to 11 1 General The screen appears unstable and shaky There are shadows or ghost images left on the screen Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table page 103 in this manual and the INFORMATION menu on the product The screen is too bright The screen is too dark Adjust Brightness page 72 and Contrast page 73 Screen color is inconsistent Change the COLOR settings Refer to Configuring Tint The colors on the screen have a shadow and are distorted Change the COLOR settings Refer to Co
49. em to the product over a network Make sure the network is capable of data communication with the PC that sends the command to the product Ensure you have a program that can generate Wake on LAN signals WZ gt Make sure a power supply is always connected to ensure the feature works when the product is turned off u 3 e The feature is intended to power on the product It does not support the function to power off the product Configuring the settings 7 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 To change the power settings log in Log In and select Permissions gt Power 4 Configure the settings to suit the environment in which the product is used See the image below PCoIP Zero Client Configuration Permissions Diagnostics Info Upload PColP Power Configure power off permissions client only Enable Wake on USB Enable Wake on LAN Power on after power loss F Client Power Button Hard Power off only 2 Using PCoIP 63 Using PCoIP 2 4 10 Wake on USB If you turn off the power after activating Wake On USB on the product administrative web page the system switches to standby mode The Wake on USB feature switches the system from standby mode to normal mode if a change to the keyb
50. er amount of information on the screen and is suitable for performing multiple tasks at the same time E g A resolution of 1920 x 1080 consists of 1920 horizontal pixels horizontal resolution and 1080 vertical lines vertical resolution E g A resolution of 1920 x 1200 consists of 1920 horizontal pixels horizontal resolution and 1 200 vertical lines vertical resolution Plug amp Play The Plug amp Play feature allows the automatic exchange of information between a monitor and PC to produce an optimum display environment The monitor uses VESA DDC international standard to execute Plug amp Play Appendix 116 Index Symbols PCoIP 36 B Before Connecting 66 Blue 81 Brightness 72 C Checking the Contents 17 Cleaning 8 Coarse 76 Color Tone 82 Configuring Volume in the Initial Screen 91 Connect to the host PC using a LAN cable 32 Connecting and Using a PC 67 Connection to Use PColP 29 Contact SAMSUNG WORLD WIDE 107 Contrast 73 Copyright 7 Correct posture to use the product 16 D Display Time 88 F Fine 77 G Gamma 83 General 99 Green 80 l INFORMATION 91 Installation 24 L Language 87 M Menu Transparency 89 MultiScreen 93 N Natural Color 92 P Parts 20 Power Key 90 Q Q8A97 R Red 79 Requirements Before Contacting Samsung Customer Service Center 95 Reset 86 S Safety Precautions 10 SAMSUNG MAGIC Bright 75 SAMSUNG MAGIC Color 78 Sharpness 74 St
51. ert OK Cancel e Enable Configuration The device can be configured with display position rotation and resolution settings if enabled The settings are saved when you click Apply or OK and are applied when the device is reset e Display Layout Select whether you want a horizontal or vertical layout for your displays A and B This setting should reflect the physical layout of the displays on your desk o Horizontal Select to arrange A and B horizontally with A located to the left of B o Vertical Select to arrange A and B vertically with A located above B 2 Using PCoIP 58 Using PCoIP WZ A maximum of two displays can be enabled at the same time a Alignment Select how you want displays A and B aligned when they are different sizes NG This setting affects which area of the screen to use when you move the cursor from one display to the other The alignment options that appear in the drop down list depend on whether you have selected a horizontal or vertical display layout Primary Configure which DVI port on the zero client that you want as the primary port NG The display that is connected to the primary port becomes the primary display i e the display that contains the OSD menus before you initiate a PCoIP session and the display that is requested for the Windows taskbar after you initiate the session o Port Select to configure DVI 1 port on the zero client as the primary port o Port
52. eset Change the IPv6 network settings for the device Enable IPv6 Link Local Address Gateway Endble DHCPv6 Primary DNS Secondary DNS Domain Name FQDN Enable SLAAC Enable Manual Address Manual Address OK Cancel e Enable IPv6 Enable this field to enable IPv6 for your PCoIP devices e Link Local Address This field is automatically populated e Gateway Enter the gateway address e Enable DHCPv6 Enable this field to set up Dynamic Host Configuration Protocol version 6 DHCPv6 for your device e Primary DNS The primary DNS IP address of the device If DHCPV6 is enabled this field is automatically populated by the DHCPV6 server e Secondary DNS The secondary DNS IP address of the device If DHCPv6 is enabled this field is automatically populated by the DHCPV6 server e Domain Name The domain name used e g domain local for the host or client If DHCPv6 is enabled this field is automatically populated by the DHCPv6 server e FQDN The fully qualified domain name for the host or client If DHCPv6 is enabled this field is automatically populated by the DHCPV6 server e Enable SLAAC Enable this field to set up stateless address auto configuration SLAAC for your devices 2 Using PCoIP ry Using PCoIP e Enable Manual Address Enable this field to set up a manual static address for the device e Manual Address Enter the IP address for the device Label Tab The Label page is a
53. et Mode Lets you configure the Ethernet mode of the host or client as o Auto a 100 Mbps Full Duplex o 10 Mbps Full Duplex When you choose 10 Mbps Full Duplex or 100 Mbps Full Duplex and then click Apply a warning message will appear Warning When Auto Negotiation is disabled on the PCoIP device it must also be disabled on the switch Additionally the PCoIP device and switch must be configured to use the same speed and duplex parameters Different parameters may result in a loss of network connectivity Are you sure you want to continue Click OK to change the parameter NG You should always set the Ethernet Mode to Auto and only use 10 Mbps Full Duplex or 100 Mbps Full duplex when the other network equipment i e switch is also configured to operate at 10 Mbps Full Duplex or 100 Mbps Full duplex An improperly configured Ethernet Mode may result in the network operating at half duplex which is not supported by the PCoIP protocol The session will be severely degraded and eventually dropped IPv6 Tab The IPv6 page lets you enable IPv6 for PCoIP devices connected to your IPv6 network e Pv6 is not currently supported by VMware View e When you make a change to one of the settings on this page you must reboot your device for the change to take effect 2 Using PCoIP ET Using PCoIP Figure 2 4 IPv6 Configuration Configuration Network IPV6 Label T Discovery Session ji Language OsD Display T R
54. face and OSD lets you configure various settings for the device The tabs in the Configuration window are e Network e IPv6 e Label e Discovery e Session e Language e OSD e Display e Reset Each tab has the following buttons OK Cancel and Apply These buttons allow the administrator to accept or cancel the changes made 2 Using PCoIP Using PCoIP A The OSD configuration options are a subset of the options available in the Administrative Web Interface Network Tab You can configure the host and client network settings from the Initial Setup page or Network page After you update the parameters on this page click Apply to save your changes K The Network parameters can also be configured using the Administrative Web Interface Figure 2 3 Network Configuration Configuration Network IPv6 Label T Discovery Session Language oso T Display T Reset Change the network settings for the device Enable DHCP IP Address Subnet Mask Gateway Primary DNS Server Secondary DNS Server Domain Name FQDN Ethernet Mode Auto p OK Cancel Apply e Enable DHCP When Enable DHCP is enabled the device will contact a DHCP server to be assigned an IP address subnet mask gateway IP address and DNS servers When disabled the device requires these parameters to be set manually e IP Address The IP address of the device If DHCP is disabled you must set this field to a valid IP address
55. facturing of this product approximately 1 pixel per million 1pppm may be brighter or darker on the LCD panel This does not affect product performance WZ The above specifications are subject to change without notice to improve quality LE This device is a Class B digital apparatus USA only Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect or call 877 278 0799 11 Specifications 100 Specifications CALIFORNIA USA ONLY Applicable for networking models only This Perchlorate warning applies only to primary CR Manganese Dioxide Lithium coin cells in the product sold or distributed ONLY in California USA Perchloate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate 11 2 Specifications PowerSaver The power saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time The power is not turned off in power saving mode To switch the screen back on press any key on the keyboard or move the mouse Power saving mode functions only when the product is connected to a PC that has a power saving function Normal operation Panel Off Power off Power off PowerSaver mode BAGA Power button Mechnical off Switch off
56. he power socket e An electric shock or fire may result Installation and Safety A Warning Do not place candles insect repellants or cigarettes on top of the product Do not install the product near heat sources e Otherwise a fire may result Avoid installing the product in a narrow space with bad ventilation such as a bookshelf or wall closet e Otherwise a fire may result due to an increased internal temperature Keep the plastic packaging bag for the product in a place that cannot be reached by children e Children may suffocate Before Using the Product Do not install the product on an unstable or vibrating surface insecure shelf sloped surface etc e The product may fall and break or cause a personal injury e Using the product in an area with excess vibration may damage the product or cause a fire Do not install the product in a vehicle or a place exposed to dust moisture water drips etc oil or smoke e An electric shock or fire may result Do not expose the product to direct sunlight heat or a hot object such as a stove e Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children e The product may fall and injure children Take care not
57. household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal Correct disposal of batteries in this product X Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the reference levels in EC Directive 2006 66 If batteries are not properly disposed of these substances can cause harm to human health or the environment To protect natural resources and to promote material reuse please separate batteries from other types of waste and recycle them through your local free battery return system Appendi
58. ide the pointer to a position between Long and Short to determine how long a user must touch and hold the screen to emulate a right click e Touch screen calibration When you first connect the touch screen to the zero client the calibration program will start On the touch screen touch each of the three targets as they appear To test the calibration run your finger along the monitor and ensure that the cursor follows it If it is not successful the calibration program automatically restarts Once calibrated the coordinates are stored in flash To manually start the calibration program from the OSD Touch Screen page click Start Follow the onscreen prompts 2 Using PCoIP 60 Using PCoIP 2 4 8 Password Window K This option is available through the Management console program The Password page lets you update the local administrative password for the device The password can be a maximum of 20 characters Some PColP devices have password protection disabled by default The Password page is not available on these devices You can enable password protection through the PColP Management Console for these devices A e This parameter affects the Administrative Web Interface and the local OSD GUI Take care when updating the client password as the client may become unusable if the password is lost Figure 2 24 Change Password Change Password Old Password New Password Confirm New Password Reset
59. ill increase the contrast to make the object appear clearer Z gt This menu is not available when AGiGBright is in Cinema or Dynamic Contrast mode a e This menu is not available when MAGieColor is in Full or Intelligent mode 4 21 Configuring Contrast 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a to move to Picture and press 7 57 on the product 3 Press a v to move to Contrast and press C on the product The following screen will appear 4 Adjust the Contrast using the a w buttons 4 3 Screen Setup Sharpness Make the outline of objects more clear or blurry Range 0 100 A higher value will make the outline of objects clearer EZ gt This menu is not available when AGicBright is in Cinema or Dynamic Contrast mode e This menu is not available when MaGiccolor is in Full or Intelligent mode 4 3 1 Configuring Sharpness 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a to move to Picture and press 7 57 on the product 3 Press a v to move to Sharpness and press 7 57 on the product The following screen will appear 4 Adjust the Sharpness using the a w buttons 4 4 Screen Setup SAMSUNG MAGIC Bright This menu provides an optimum picture quality suitable for the
60. ineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual o b you bring the unit to a repair centre and there is no defect in the product i e where you have failed to read this user manual e The amount of such administration charge will be advised to you before any work or home visit is carried out Icons used in this manual The following images are for reference only Real life situations may differ from what is shown in the images Symbols for safety precautions A Warning A serious or fatal injury may result if instructions are not followed Personal injury or damage to properties may result if instructions are AN Caution not followed S Activities marked by this symbol are prohibited Q Instructions marked by this symbol must be followed Before Using the Product Cleaning Cleaning Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched Take the following steps when cleaning 1 Power off the monitor and computer 2 Disconnect the power cord from the monitor 14 Hold the power cable by the plug and do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor screen using a clean soft and dry cloth e Donot apply a cleaning agent that contains alcohol solvent or surfactant to the monitor
61. is not available in the Administrative Web Interface Figure 2 19 Mouse VMware View Mouse Keyboard Image Display Topology Touch Screen Adjust the mouse cursor speed Slow Fast Mouse speed Kr OK Cancel e Mouse Speed Configure the speed of the mouse cursor NG You can also configure the mouse speed through the PCoIP host software Refer to the PCoIP Host Software for Windows User Guide TER0810001 for more details 2 Using PCoIP 55 Using PCoIP Keyboard Tab The Keyboard page lets you change the keyboard repeat settings for the OSD session The keyboard settings do not affect the keyboard settings when a PCoIP session is active unless the Local Keyboard Host Driver function is used Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details This setting is only available through the OSD It does not appear on the Administration Web Interface You can also configure the keyboard repeat settings through the PCoIP host software Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details Figure 2 20 Keyboard VMware View Mouse Keyboard Image Display Topology Touch Screen Adjust the keyboard character repeat settings Long Short Keyboard Repeat Delay Slow Fast o Keyboard Repeat Rate fi Repeat Setting Test Box OK Cancel e Keyboard Repeat Delay Lets users configure the client ke
62. m LE If the pop up screen for the software installation does not appear on the main screen find and double click the MultiScreen setup file on the CD ROM 3 When the Installation Wizard appears click Next 4 Follow the instructions given on the screen to proceed with installation LE The software may not work properly if you do not restart the computer after the installation e The MultiScreen icon may not appear depending on the computer system and the product specifications e Ifthe shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation MultiScreen The MultiScreen installation may be affected by the Graphics card Motherboard and the Networking environment Operating System oS e Windows 2000 e Windows XP Home Edition e Windows XP Professional e Windows Vista 32bit e Windows 7 32bit e Windows 8 32bit I For MultiScreen the operating systems Windows 2000 or later is recommended Installing the Software Hardware e Atleast 32MB of memory e Atleast 60MB of free space on the hard disk drive 9 2 2 Removing the Software Click Start select Settings Control Panel and then double click Add or Remove Programs Select MultiScreen from the program list and click the Add Delete button 10 1 y Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 10 1 1 Testing the Produc
63. mage Display Topology Touch Screen vmware View Certificate Checking Mode This mode determines how the client proceeds when it cannot verify that 4h your connection to the server is secure It is not recommended that you change this setting unless instructed to do so by your system administrator o Reject the unverifiable connection Secure ju t t Warn if the connection may be insecure Default her efault f 3t ire D Allow the unverifiable connection Not Secure OK Cancel e Reject the unverifiable connection Configure the client to reject the connection if a trusted and valid certificate is not installed e Warn if the connection may be insecure Configure the client to display a warning if an unsigned or expired certificate is encountered You can also configure the client to display a warning message if the certificate is not self signed and the zero client trust store is empty e Allow the unverifiable connection Configure the client to allow all connections 2 Using PCoIP 54 Using PCoIP Mouse Tab The Mouse page lets you change the mouse cursor speed settings for the OSD sessions K The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PColP session is active unless the Local Keyboard Host Driver function is being used Refer to the PColP Host Software for Windows User Guide TER0810001 for more details This function is only available through the OSD It
64. n reflects the current PCoIP firmware details a Firmware Version Version of the current firmware o Firmware Build ID Revision code of the current firmware a Firmware Build Date Build date for the current firmware e PColP Processor Revision The silicon revision of the PCoIP processor Revision B of the silicon is denoted by a 1 0 2 Using PCoIP 52 Using PCoIP e Bootloader Information The Bootloader information reflects the current PCoIP bootloader details o Bootloader Version Version of the current bootloader o Bootloader Build ID Revision code of the current bootloader o Bootloader Build Date Build date of the current bootloader 2 4 7 User Settings Window The User Settings page allows you to access tabs to define the Certificate Checking Mode the mouse and keyboard settings PCoIP protocol image quality and display topology The tabs in the User Settings menu are e VMware View e Mouse e Keyboard e Image e Display Topology e Touch Screen Using PCoIP VMware View Tab The VMware View page allows configuration for use with a VMware View Connection Server NG e If VCS Certificate Check Mode Lockout is enabled from the Administrative Web Interface users will not be able to modify the settings on this page e The VMware View parameters can also be configured using the administrative web interface Figure 2 18 VMware View Configuration VMware View Mouse Keyboard I
65. nal Chinese Simplified Chinese e Keyboard Layout Change the layout of the keyboard When the user starts a session this setting is controlled through the virtual machine If the Windows Group Policy Object GPO is set to allow the keyboard layout setting the setting is applied during the session of the user If the Windows GPO is not set to allow the setting the setting is not applied 2 Using PCoIP 44 Using PCoIP OSD Tab The OSD page allows the screensaver timeout to be set using the On Screen Display parameter NG e The OSD parameters can also be configured using the Administrative Web Interface HY e The OSD page is only available on the client It is unavailable on the host Figure 2 10 OSD Configuration Configuration Network IPv6 T Label T Discovery Session ji Language osD Display Reset Change the settings of the On Screen Display Screen Saver Timeout 0 Seconds 0 disabled OK Cancel e Screen Saver Timeout Configure the screensaver timeout before the client sets the attached displays into low power mode You can configure the timeout mode in seconds The maximum timeout value is 9999 seconds A setting of O seconds disables the screensaver Display Tab The Display page lets you enable the Extended Display Identification Data EDID override mode NG This function is only available through the OSD Under normal operation the GPU in the host computer queries a monitor attached
66. nfiguring Tint White does not really look white Change the COLOR settings Refer to Configuring Tint There is no image on the screen and the power LED blinks every 0 5 to 1 second The product is operating in power saving mode Press any key on the keyboard or move the mouse to return to normal operating mode Source device issue A beeping sound is heard when my PC is booting If a beeping sound is heard when your PC is booting have your PC serviced 10 Troubleshooting Guide 96 y Troubleshooting Guide 10 2 Q amp A Question How can I change the frequency Answer Set the frequency on your graphics card Windows XP Go to Control Panel Appearance and Themes Display Settings Advanced Monitor and adjust Refresh rate under Monitor settings Windows ME 2000 Go to Control Panel Display Settings Advanced Monitor and adjust Refresh rate under Monitor settings Windows Vista Go to Control Panel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor and adjust Refresh rate under Monitor settings Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings Windows 8 Go to Settings Control Panel Appearance and Personalization Display
67. nt The total number of bytes sent in the current last session o Bytes Received The total number of bytes received in the current last session e Round Trip Latency The minimum average and maximum roundtrip PCoIP system e g host to client and then back to host and network latency in milliseconds 1 ms PCoIP Processor Tab The PCoIP Processor page lets you reset the host or client and view the uptime of the client PCoIP processor since the last boot A The PCoIP Processor Uptime can also be viewed in the administrative web interface 2 Using PCoIP KI Using PCoIP Figure 2 15 PCoIP Processor Event Log Session Statistics PColP Processor Ping View the time since boot Uptime 0 Days 8 Hours 15 Minutes 1 Seconds 2 Using PCoIP 50 Using PCoIP Ping Tab The Ping page allows you to ping a device to see if it is reachable across the IP network This may help you determine if a host is reachable As a result of firmware releases 3 2 0 and later forcing the do not fragment flag in the ping command you can use this feature to determine the maximum MTU size Figure 2 16 Ping Event Log Session Statistics PColP Processor Ping Determine if a host is reachable across the network Destination Interval 1 seconds Packet Size 32 bytes Packets Sent 0 Received 0 Start aag e Ping Settings o Destination IP Address or FQDN to ping o Interval Interval be
68. oard or mouse input is detected A Changes include clicking a mouse button or pressing a key on the keyboard Configuring the settings 1 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 To change the power settings log in Log In and select Permissions Power 4 Configure the settings to suit the environment in which the product is used See the image below Configuration Permissions Diagnostics Info Upload CIPCoIP Power Configure power off permissions client only Enable Wake on USB W Enable Wake on LAN Power on after power loss F Client Power Button Hard Power off only 2 Using PCoIP 64 Using PCoIP 2 4 11 OSD Logo Upload Using the OSD Logo Upload page change the logo displayed on the Teradici OSD Configuring the settings 7 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 Log in Log In and select Upload OSD Logo The OSD Logo Upload page appears See the image below 4 Select a new file to replace the logo and press Upload A Make sure the OSD logo file is a 24bpp Bitmap file that does not exceed 25
69. or is not attached to the client In versions of Windows prior to Windows 7 once the host had no EDID information it would assume no monitors were attached and would never recheck This option ensures that the host always has EDID information when the client is in session The following default resolutions are advertised when this option is enabled e 800x600 60 Hz e 1024x768 60 Hz native resolution advertised e 1280x800 60 Hz e 1280x960 60Hz e 1280x1024 60 Hz e 1600x1200 60 Hz e 1680x1050 60 Hz e 1920x1080 60 Hz e 1920x1200 60 Hz 2 Using PCoIP KI Using PCoIP Reset Tab The Reset Parameters page lets you reset configuration and permissions to factory default values stored in onboard flash memory A e Reset can also be initiated using the Administrative Web Interface e Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo Figure 2 12 Reset Configuration Network Pv6 T Label T Discovery Session ji Language OSD Display Reset Reset all configuration and permissions settings stored on the device Reset Parameters Reset OK Cancel e Reset Parameters When you click this button a message will appear prompting you for confirmation This prevents an accidental reset 2 4 5 Diagnostics Window The Diagnostic menu contains links to pages with run time information and functions that may be useful fo
70. ower menu or adjust the value for an option on the OSD menu Adjust the Volume When the OSD guide is displayed the button activates the function assigned to Volume 1 Preparations FIT Preparations Icons Description Confirm a menu selection Pressing the O C button when the OSD menu is not displayed will change the input source Client Analog If you power on the product or change the input source by pressing the O button a message that shows the changed input source will appear at the top left corner of the screen AUTO Analog mode Automatically adjust the screen settings Client mode Disconnect from the server G Power on or off the product K Goto SETUP amp RESET Power Key and select Power Off or Screen Off Refer to 7 5 Power Key for details on Power Key e Toturn the product on or off when Power Off is selected press the power button e The default setting is Power Off Q OSD Guide When a control button on the product is pressed the OSD guide will be displayed before the onscreen menu opens The guide shows the function of the button pressed To access the onscreen menu when the guide is displayed press the corresponding button again The OSD guide may vary depending on the function or product model Refer to the actual product 1 Preparations 21 Preparations 1 2 2 Reverse Side K The color and shape of parts ma
71. p www samsung com fr GERMANY 0180 5 SAMSUNG bzw http www samsung com 0180 5 7267864 0 14 Min aus dem dt Festnetz aus dem Mobilfunk max 0 42 Min GREECE 80111 SAMSUNG 80111 726 http www samsung com 7864 only from land line 30 210 6897691 from mobile and land line HUNGARY 06 80 SAMSUNG 726 7864 http www samsung com ITALIA 800 SAMSUNG 726 7864 http www samsung com LATVIA 8000 7267 http www samsung com lv LITHUANIA 8 800 77777 http www samsung com t LUXEMBURG 261 03 710 http www samsung com MONTENEGRO 020 405 888 http www samsung com NETHERLANDS 0900 SAMSUNG http www samsung com 0900 7267864 0 10 Min NORWAY 815 56480 http www samsung com POLAND 0 801 1SAMSUNG 172 678 http www samsung com pl lub 48 22 607 93 33 ca kowity koszt po czenia jak za 1 impuls wed ug taryfy operatora koszt po czenia wed ug taryfy operatora Appendix 109 Appendix EUROPE PORTUGAL 808 20 SAMSUNG 808 20 7267 http www samsung com ROMANIA 08008 SAMSUNG 08008 726 http www samsung com 7864 TOLL FREE No SERBIA 381 11 321 6899 http www samsung com old number still active 0700 7267864 SLOVAKIA 0800 SAMSUNG 0800 726 786 http www samsung com SPAIN 902 1 SAMSUNG 902 172 678 http www samsung com SWEDEN 0771 726 7864 SAMSUNG http www samsung com SWITZERLAND
72. pload menu Connect Button Click the Connect button to start a PCoIP session When the PCoIP connection is pending the OSD local GUI displays a Connection Pending message When the connection is established the OSD local GUI will disappear and the session image will appear Figure 2 1 OSD Connect Screen Connecting oa TERADICI Please wailt 2 a Release Candidate dc tera r4 0012568 PCoIP Using PCoIP 2 4 3 OSD Options Menu Selecting the Options menu will display a list of selections The OSD Options menu contains e Configuration This option lets you configure various settings for the device such as network settings session type language and other settings e Diagnostics This option helps you troubleshoot the device e Information This option lets you view certain details about the device e User Settings This option lets the user define certificate checking mode Mouse Keyboard Display Topology as well as the PCoIP protocol image quality e Password This option lets you update the administrative password for the device NG This option is available through the Management Console program Visit www teradici com for further details Selecting an option will display a settings window Figure 2 2 OSD Options Menu Configuration Diagnostics Information User Settings Password 2 4 4 Configuration Window The Configuration option on the Administrative Web Inter
73. r troubleshooting A The Diagnostic options in the OSD are a subset of those available through the Administrative Web Interface e Event Log e Session Statistics e PColIP Processor e Ping Each tab has a Close button to close the window Event Log Tab The Event Log page lets you view and clear event log messages from the host or client 2 Using PCoIP Using PCoIP The Administrative Web Interface allows you to change the log filter setting on the device which controls the level of detail of the messages in the log When you set the filter to terse the device will log short and concise messages The Event Log page allows you to enable and define syslog to collect and report events that meet the IETF standard for logging program messages A The Event Log can also be initiated using the administrative web interface Figure 2 13 Event Log Event Log Session Statistics PColP Processor Ping View event log messages 252 906 gt Teradict Corporation c 2007 1 reboot 906 gt Norma t 906 gt Firmware version 0 28 9065 Firmware Build 10 vi02 906 gt Firmware Build cites Nov 22 2007 23 01 02 9063 PCOIP processor ID Ox1100 revision 0 0 1 53 24380 Network adapter Intel R PRO 1000 PL Network Connection Microsoft s 5315 Boot up complet 531 gt unique identifier 00 15 87 9c 83 64 client 2 531 gt HDA 15 enabled 546 gt POST ethernet PHY test PASSED 15467 3 Re PASSED 95
74. reen data is transmitted as it refreshes to display an image although the refreshing is invisible to the naked eye The number of screen refreshes is called scanning rate and is measured in Hz A scanning rate of 60Hz means that the screen refreshes 60 times per second The screen scanning rate depends on the performance of the graphics cards in your PC and monitor Horizontal Frequency Characters or images displayed on the monitor screen consist of numerous dots pixels Pixels are transmitted in horizontal lines which are then arranged vertically to create an image The horizontal frequency is measured in kHz and represents how many times horizontal lines per second are transmitted and displayed on the monitor screen A horizontal frequency of 85 means that the horizontal lines that make up an image are transmitted 85000 times per second The horizontal frequency is indicated in 85kHz Appendix 115 Appendix Vertical Frequency One image is made of numerous horizontal lines The vertical frequency is measured in Hz and represents how many images can be created per second by those horizontal lines A vertical frequency of 60 means that an image is transmitted 60 times per second The vertical frequency is also called refresh rate and affects screen flicker Resolution Resolution is the number of horizontal pixels and vertical pixels that form a screen It represents the level of display detail A higher resolution displays a great
75. s o Tuming off the screen Press the power button A message appears The screen will turn off in 5 seconds Power Off Press amp hold for 2 seconds After 5 seconds the screen switches off The power indicator on the front of the product altemates between turning off for 3 seconds and turning on for one second o Turning on the screen power Press the power button o Turning off the power Press the power button for more than 2 seconds e To turn the product on or off when Power Off is selected press the power button 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 7 Setup and Reset 90 8 1 8 2 INFORMATION Menu and Others INFORMATION View the current input source frequency and resolution 8 1 1 Displaying INFORMATION 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a w to move to INFORMATION The current input source frequency and resolution will appear La KA COLOR Analog 64 0kHz 60Hz PP 1280 x 1024 SIZE amp POSITION SETUP amp RESET INFORMATION K The displayed menu items may vary depending on the model Configuring Volume in the Initial Screen Adjust the Volume by pressing the button when the OSD guide is displayed 1 Press any button on the front of the product when no menu screen is displayed to display
76. sion connection type from the Session page specific configuration options will appear Figure 2 8 Connection Type Configuration Connection Type DNS Name or IP Address DirecttoHost Direct to Host Direct to Host SLP Host Discovery View Connection Server View Connection Server Auto Logon View Connection Server Klosk View Connection Server Imprivata OneSign Connection Management Interface DNS Name or IP Address Enter the IP address or DNS name for the host WZ This setting is only available on the client Advanced Refer to the TERADICI Guide at www teradici com for further details 2 Using PCoIP 43 Using PCoIP Language Tab The Language page lets you change the user interface language IZ gt This setting affects the local OSD GUI It is only available on the client e e The Language parameters can also be configured using the Administrative Web Interface Figure 2 9 Language Configuration Configuration Network IPv6 I Label T Discovery Session Language oso Display Reset Select a language for the user interface Language English Keyboard Layout USAISO 8859 1 OK Cane e Language Configure the OSD language This setting determines the language for OSD only It does not affect the language setting for the actual user session NG Supported languages English French German Greek Spanish Italian Portuguese Korean Japanese Traditio
77. t W4 Before calling Samsung Customer Service Center test your product as follows If the problem persists contact Samsung Customer Service Center Check if your product is operating normally by using the product test function If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC perform a self diagnosis test 1 Power off both the PC and product Disconnect the cables from the product 2 3 Power on the product 4 If the message Check Signal Cable appears the product is working normally NG If the screen remains blank check the PC system video controller and cable 10 1 2 Checking the Resolution and Frequency For a mode that exceeds the supported resolution refer to 11 3 Standard Signal Mode Table the message Not Optimum Mode will appear for a short time 10 1 3 Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Refer to 3 2 Connecting and Using a PC The power LED is off The screen will not switch on Screen issue Check that the power cable is connected properly Refer to 3 2 Connecting and Using a PC The message Check Signal Cable appears Check that the cable is properly connected to the product Refer to 3 2 Connecting and Using a PC Check that the device conn
78. tand place You can remove the fixing pin screwdriver or coin into the the product upright and adjust the stand now bottom of the base Caution Do not hold the product upside down only by the stand WZ gt Disassembly is the reverse order of assembly al e The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 1 Preparations 24 Preparations 1 3 2 Adjusting the Product Tilt and Height K The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 3 2 2542 e To adjust the height remove the fixing pin e The monitor tilt and height can be adjusted e Hold the top center of the product and adjust the height carefully 1 3 3 Rotating the Monitor You can rotate your monitor as shown below n I gt Be sure to fully extend the stand before rotating the monitor e f you rotate the monitor without fully extending the stand the corner of the monitor may hit the floor and get damaged Do not rotate the monitor counterclockwise The monitor may get damaged 1 Preparations FIT Preparations 1 3 4 Installing a Wall mount Kit or Desktop Stand Before Installation A Power the product off and remove the power cable from the power socket
79. tationary image for an extended period of time may cause afterimage burn in or defective pixels e If you are not going to use the product for an extended period of time activate power saving mode or a moving picture screen saver Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time vacation etc e Otherwise a fire may result from accumulated dust overheating an electric shock or electric leakage Use the product at the recommended resolution and frequency e Your eyesight may deteriorate Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not hold the monitor upside down or move it by holding the stand e The product may fall and break or cause a personal injury Do not use humidifiers or stoves around the product e An electric shock or fire may result Rest your eyes for more than 5 minutes for every 1 hour of product use e Eye fatigue will be relieved Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store the small accessories used with the product out of reach of children Before Using the Product Exercise caution when adjusting the product angle or stand height e Otherwise children s fingers or hands may become stuck and injured Tilting the product excessively may cause it to fall and result
80. the OSD guide Next press 2 The following screen will appear Volume 3 Adjust the Volume using the a w buttons 8 INFORMATION Menu and Others CE 9 1 Installing the Software Natural Color 9 1 1 What is Natural Color One of the problems with using a PC is that the colors you see on the screen are different from the colors of printed pictures or source images input through a scanner or digital camera Natural Color is a color management system developed by Samsung Electronics to resolve this problem This software works with Samsung products only and enables you to adjust the displayed colors on the screen to match the colors of the printed pictures For more information refer to the online help of the software F1 The Natural Color is provided online You can download it from the website below and install http www samsung com us consumer learningresources monitor naturalcolorexpert pop_download html 9 2 Installing the Software MultiScreen A The MultiScreen program can be installed on the VDI server s virtual machine or on a host PC with a compatible Windows series operating system Virtual Desktop Infrastructure a PC equipped with VMware View and Teradici Hostcard im MultiScreen MultiScreen enables users to use the monitor by partitioning multiple sections 9 2 1 Installing the Software 7 Insert the installation CD into the CD ROM drive 2 Select the MultiScreen setup progra
81. this device TUSB3410 Device Goto Start gt Control Panel gt Device Manager Check and confirm that the TUSB3410 device is correctly recognized through a COM port Fie Acton Yew Hep 5 mO H mR eRe 4 gi SEC 7AFBD7832FC b gil Computer gt Disk drives b Ng Display adapters gt a Human Interface Devices b ngi IDE ATA ATAPI controllers b Keyboards D A Mice and other pointing devices p i Monitors b gp Multi port serial adapters b P Network adapters 479 Ports COM amp LPT 9 USB Serial Port COM3 gt R Processors De DJ Ramdisk pa Sound video and game controllers b ql System devices b Universal Serial Bus controllers 2 4 Using PCoIP PCoIP 2 4 1 On Screen Display OSD The On Screen Display OSD local GUI is displayed to the user when the device is powered on and a PCoIP session is not in progress The OSD lets the user connect to a host device through the Connect window The Connect window allows access to the Options page which provides some of the functions provided by the Administrative Web Interface To access the Options page click the Options menu on the Connect window 2 4 2 Connect Screen The Connect window will appear during startup except when the client is configured for a managed startup or auto reconnect You can change the logo that appears above the Connect button by uploading a replacement image through the Administrative Web Interface U
82. to drop the product when moving it e Otherwise product failure or personal injury may result Do not set down the product on its front e The screen may become damaged When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protruding e The product may fall and break or cause a personal injury e Install the product only on cabinets or shelves of the right size Before Using the Product Put down the product carefully e The product may fall and break or cause a personal injury Installing the product in an unusual place a place exposed to a lot of fine particles chemical substances or extreme temperatures or an airport or train station where the product should operate continuously for an extended period of time may seriously affect its performance e Besure to consult Samsung Customer Service Center page 107 before installation if you want to install the product at such a place Operation and Safety High voltage runs through the product Do not attempt to disassemble repair or modify the product on your own e An electric shock or fire may result e Contact Samsung Customer Service Center page 107 for repair Before moving the product turn off the power switch and disconnect the power cable and all other connected cables e Otherwise the power cord may
83. to the optimum value NC191 NC221 NC241 The optimal resolution for this monitor is as follows The optimal resolution for this monitor is as follows The optimal resolution for this monitor is as follows Follow the above settings to set the resolution Follow the above settings to set the resolution Follow the above settings to set the resolution English English English EXIT a EXT Ka 4 7 EXIT kd KI Press af to move to the language you want and press 7 7 2 To hide the information message press MENU LE e Ifthe optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on again e fthe product is used as standard monitor the optimum resolution can be configured from Control Panel on a PC e To configure the resolution when using the product as a network monitor refer to 2 4 PCoIP 3 Connecting and Using a Source Device 69 Connecting and Using a Source Device 3 2 4 Changing the Resolution Using a PC K e Instructions below apply only when the product is used as a standard monitor Adjust the resolution and refresh rate in Control Panel on your PC to obtain optimum picture quality The picture quality of TFT LCDs may degrade if the optimum resolution is not selected Changing the Resolution on Windows XP Go to Control Panel Display Settings and change the resolution fiela ie ee a Ga kinaban kpa magpa
84. tween ping packets o Packet Size Size of the ping packet e Packets o Sent Number of ping packets transmitted o Received Number of ping packets received 2 4 6 Information Window The Information page lets you see details about the device The Administrative Web Interface shows version VPD and attached device information The OSD lets you view the device version information A The Version page lets you view the hardware and firmware version details for a device 2 Using PCoIP 51 Using PCoIP Figure 2 17 Version Information Version View the hardware and firmware version information MAC Address Unique Identifier Serial Number Firmware Part Number Hardware Version Firmware Version Firmware Build ID Firmware Build Date PCoIP Processor Revision Bootloader Version Bootloader Build ID Bootloader Build Date e VPD Information D0 66 7B 87 53 BA py 014 FW023016 NB NH Plus 0 0 0 dc tera r4 0 12568 May 82012 10 15 08 0 0 0 0 0 Close Vital Product Data VPD is information set by the factory to uniquely identify each Portal or Host o MAC Address Host client unique MAC address a Unique Identifier Host client unique identifier o Serial Number Host client unique serial number a Firmware Part Number Part number of the current firmware a Hardware Version Host client hardware version number Firmware Information The Firmware Informatio
85. vailable from the host or client The Label page lets you add information for the device K The Network parameters can also be configured using the Administrative Web Interface Figure 2 5 Label Configuration Configuration Network IPv6 Label Discovery Session Language OSD Display Reset Configure the device identification PCoIP Device Name _ pcoip portal d0667b8753ba Nete When DHCP is enabled the PColP Device Name is sent to the DHCP server as the requested hostname PCoIP Device Description Generic Tag OK e PColP Device Name If the PCoIP Device Name allows the administrator to give the Host or Portal a logical name The default value is pcoip host MAC or pcoip portal MAC where MAC is the MAC address of the Host or Portal e PColIP Device Description A description and additional information such as the location of the endpoint for the device The firmware does not use this field It is provided for administrator use only It is provided for administrator use only e Generic Tag Generic tag information about the device The firmware does not use this field It is provided for administrator use only 2 Using PCoIP KE Using PCoIP Discovery Tab Use the settings on the Discovery Configuration page to erase the discovery of hosts and clients in your PCoIP system and dramatically reduce the configuration and maintenance effort for complex systems This discovery mechanism is independent of
86. x Terminology OSD On Screen Display On screen display OSD allows you to customize on screen settings to optimize the picture quality as required You can change the screen brightness tint size and many other settings using menus displayed on the screen Coarse Coarse refers to the frequency of radio wave vibrations per second A higher frequency transmits a larger amount of data and is reflected easier A lower frequency traverses obstacles more easily and can travel farther but it transmits a smaller amount of data The Coarse menu allows you to manually adjust the frequency to obtain the optimum picture quality Adjust Coarse referring to Standard Signal Mode Table page 103 according to the performance of your product and enjoy improved picture quality Gamma The Gamma menu adjusts the grey scale that represents middle tones on the screen Adjusting the brightness brightens the whole screen but adjusting Gamma only brightens the medium brightness Grey scale Scale refers to levels of color intensity that show variations of color change from darker areas to brighter areas on the screen Changes to the screen brightness are expressed with black and white variation and grey scale refers to the medium area between black and white Changing the grey scale through Gamma adjustment will change the medium brightness on the screen Scanning rate Scanning rate or refresh rate refers to the frequency of screen refreshes Sc
87. y differ from what is shown Specifications are subject to change without notice to improve quality Q Oooo AWON MIC Cc Cz POWER IN DVI OUT SERIAL Port Description Q i O Connect to an audio output device such as headphones MIC O Connect to a microphone AUDIO IN DUE O Connect to an audio input source using an audio cable PN Connect to a USB device RGB IN a D Connect to a PC using the D SUB cable eiliad C tt d it ing the DVI cabl onnect to a secondary monitor using the cable ofiso z 9 SERIAL Connect to a device that supports an RS 232C connection r interface Connect to a network using the LAN cable 1 Preparations 22 Preparations Port Description POWER IN Connect to the power cable If the 11th digit of the model code is M the model has internal speakers E g LF19NEBHBNM LF22NTBHBNM LF24NEBHBNM 1 3 Preparations Installation 1 3 1 Attaching the cradle Place a protective cloth or Insert the stand base into the Do not remove the fixing pin until cushion on a flat surface Next stand in the direction of the you are finished attaching the place the product with the face arrow stand down on top of the cloth or cushion Fasten the screw tightly using a After installing the s
88. yboard repeat delay e Keyboard Repeat Rate Lets users configure the client keyboard repeat rate e Repeat Settings Test Box Lets users test the chosen keyboard settings 2 Using PColP ET Using PCoIP Image The Image page allows you to make changes to the image quality of the PCoIP session This applies to sessions between PColP zero clients and PCoIP host cards in a remote workstation To configure the image quality settings for a VMware View virtual desktop adjust the PCoIP session variables Refer to the VMware View 4 to PCoIP Client WAN Network Guidelines for more details K The Image parameters can also be configured using the Administrative Web Interface Figure 2 21 Image VMware View Mouse Keyboard Image Display Topology Touch Screen Adjust the Image Quality Preference slider to favor image sharpness versus smooth motion during a PCoIP session when network bandwidth is limited Smoother Motion Sharper image Image Quality Preference 50 AA ee ee ee ee ee a a a e Image Quality Preference Use the slider to adjust the balance between image sharpness and smooth motion during a PCoIP session when network bandwidth is limited NG This field is also accessible on the host if the PCoIP Host Software is installed The slider can be found under the Image tab of the host software This setting does not work in PCoIP sessions with VMware View virtual desktops running release 5 0 or earlier 2
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