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HP Pavilion TouchSmart 15-b119ee

1. 3 Digital Media Slot Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Secure Digital High Capacity SDHC Memory Card e MultiMediaCard MMC 4 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced USB power performance 5 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 6 7 RJ 45 network jack lights RJ 45 network jack e White Computer is connected to a network Blinking amber Data is being transferred NOTE When both lights are off the computer is not connected to a network Connects a network cable Right side 11 12 Item Component Description 8 AC adapter light Supports the following digital card formats e White The AC adapter is connected and the battery is charged Blinking white The battery has reached a low battery level e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 9 Power connector Connects an AC adapter Chapter 2 External component identification Bottom Item Component Description 1 Battery bay Holds the battery 2 Battery lock Locks and unlocks the battery 3 Vents 4 Enable airflow to cool internal components NOTE The computer fan star
2. HP Pavilion TouchSmart Sleekbook 15 and HP Pavilion 15 Sleekbook Maintenance and Service Guide Copyright 2013 Hewlett Packard Development Company L P AMD is a trademark of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition January 2013 Document Part Number 708956 002 Safety warning notice N WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temp
3. 200 1 typical Brightness 200 nits typical Backlight WLED Total power consumption 3 46 W max Viewing angle 65 horizontal 50 vertical typical Chapter 6 Specifications Hard drive specifications 1 TB 750 GB 640 GB 500 GB 300 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm and 7 0 9 5mm mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107 g max 107 g max 107 g max 107 g max 107 g max Interface type SATA SATA SATA SATA SATA Transfer rate 300 MB sec 300 MB sec 300 MB sec 300 MB sec 300 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 0 ms 1 0 ms 1 5 ms 2 0 ms Average 11 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 24 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 1 953 525 168 1 465 128 359 1 250 242 867 976 752 240 625 121 433 Disk rotational 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm speed 5400 rpm 5400 rpm Operating 5 C to 55 C 41 F to 131 F temperature Size refers to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact support for details Hard drive specifications 73 7 Backing up restoring and 74 recovering Your computer includes tools provided by HP and the operating system to help you safeguard your inform
4. 3 USB 2 0 port Connects an optional USB 2 0 device 4 Audio out headphone jack Audio in Connects optional powered stereo speakers headphones microphone jack Chapter 2 External component identification earbuds a headset or a television audio cable The jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Right side Item 1 Component Power light Description White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 2 Hard drive light e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive
5. IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the speaker assembly follow these steps 1 2 e p umm p Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 30 Remove the keyboard see Keyboard on page 31 Remove the top cover see Top cover on page 35 Remove the hard drive see Hard drive on page 39 Remove the USB board see USB board on page 41 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 58 Chapter 4 Removal and replacement procedures Remove the speaker assembly E NOTE The screws securing the speaker assembly are removed during the top cover removal process 1 Release the speaker cables 1 from the clips built into the base enclosure 2 Remove the speaker assembly 2 Reverse this procedure to install the speaker assembly RJ 45 cover Description Spare part number RJ 45 cover 703075 001 7 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the RJ 45 cover follow these steps 1 Shut down the computer Disconnect all external de
6. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 30 5 Remove the keyboard see Keyboard on page 31 Remove the top cover 1 Remove the five Phillips screws that secure the top cover to the base enclosure 3 Close the display and turn the computer upside down 36 Chapter 4 Removal and replacement procedures 4 Remove the eight Phillips screws from the bottom of the computer T i l l 5 Turn the computer over and open the display 6 Gently lift around the edges of the top cover 1 and lift to remove the top cover 2 When replacing the top cover be sure that the power button board and cable see Power button board on page 38 are removed from the defective top cover and installed on the replacement top cover Reverse this procedure to install the top cover Component replacement procedures 37 Power button board Description Spare part number Power button board includes cable 701686 001 7 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the power button board follow these steps Ts 2 3 4 5 6 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the pow
7. 021 For use in India 49037 1 D61 For use in Israel 49037 1 BB1 For use in North America 49037 1 001 For use in South Africa 49037 ART For use in South Korea 49037 ADI For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 49037 1 031 External DVD RW Super Multi Double Layer Combination Drive includes bezel 659940 001 and bracket Screw Kit 701689 001 Thermal Material Kit 680571 001 20 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number Description 49037 1 001 Power cord for use in North America black 3 pin 1 83 m 490371 011 Power cord for use in Australia black 3 pin 1 83 m 490371 021 Power cord for use in Europe black 3 pin 1 83 m 490371 031 Power cord for use in the United Kingdom and Singapore black 3 pin 1 83 m 490371 081 Power cord for use in Denmark black 3 pin 1 83 m 490371 111 Power cord for use in Switzerland black 3 pin 1 83 m 49037 ADI Power cord for use in South Korea black 3 pin 1 83 m 49037 l ART Power cord for use in South Africa black 3 pin 1 83 m 49037 1 BB1 Power cord for use in Israel black 3 pin 1 83 m 49037 1 D61 Power cord for use in India black 3 pin 1 83 m 622643 005 320 GB hard drive 5400 rpm 9 5 mm SATA does not include hard drive bumpers bracket or cable 633252 005 750 GB hard drive 7200 rpm 9 5 mm SATA does not include hard drive b
8. cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 30 Remove the keyboard see Keyboard on page 31 Remove the top cover see Top cover on page 35 Remove the hard drive see Hard drive on page 39 Remove the USB board see USB board on page 41 Chapter 4 Removal and replacement procedures 9 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 Remove the PCH heat sink 1 Turn the system board upside down with the front toward you 2 Remove the two Phillips screws 1 and lift off the PCH heat sink 2 Reverse this procedure to install the PCH heat sink onto a replacement system board Component replacement procedures 53 Heat sink E NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 717148 001 For use only on computer models equipped with a graphics subsystem with UMA memory 697915 001 3 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the heat sink follow these steps 1 Shut down the computer Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cor
9. instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 79 Chapter 7 Backing up restoring and recovering Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type h and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information a
10. left and right speakers and cable 701690 001 14 Battery 4 cell 37 Whr 2 55 Ah 695192 001 15 Fan 697914 001 16 RJ 45 cover 703075 001 17 Power connector cable 701682 001 18 USB board includes cable and audio in audio out jack 701687 001 19 Base enclosure Includes Japanese certification mark 719555 001 Does not include Japanese certification mark 717147 001 Counterweight not illustrated 717149 001 Rubber Feet Kit not illustrated includes 4 rubber feet 697906 001 Chapter 3 Illustrated parts catalog Display assembly subcomponents Item Component Spare part number 1 Display bezel 701680 001 2 Display Hinge Kit includes left and right display hinges and brackets 701683 001 3 15 6 in WLED SVA HD BrightView TouchScreen display panel 701688 001 4 Webcam microphone module 707767 001 5 Antenna Kit includes left and right wireless antenna cables and transceivers 701676 001 6 Display Panel Cable Kit includes display panel cable and webcam 701681 001 microphone module cable 7 Display enclosure In ruby red finish 701677 001 In sparkling black finish 701678 001 In winter blue finish 709169 001 Display assembly subcomponents 19 Miscellaneous parts Component Spare part number 65 W RC V AC adapter 693715 001 Power cord 3 pin black 1 83 m For use in Australia 490371 011 For use in Denmark 490371 081 For use in Europe 490371
11. removing the WLAN module follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 42 Chapter 4 Removal and replacement procedures 4 Remove the battery see Battery on page 30 5 Remove the keyboard see Keyboard on page 31 6 Remove the top cover see Top cover on page 35 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module E NOTE The 1 black WLAN antenna cable is connected to the WLAN module 1 Main terminal The 2 white WLAN antenna cable is connected to the WLAN module 2 Aux terminal t 2 Remove the Phillips screw 2 that secures the WLAN module to the system board The WLAN module tilts up T Component replacement procedures 43 3 Remove the WLAN module by pulling the module away from the slot at an angle 3 E NOTE The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket n O NS S E NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 44 Chapter 4 Removal and replacem
12. replacement thermal material 697917 001 RTC battery 699248 001 PCH heat sink 701676 001 Antenna Kit includes left and right wireless antenna cables and transceivers 701677 001 Display enclosure in ruby red finish 701678 001 Display enclosure in sparkling black finish 701680 001 Display bezel includes webcam microphone module 701681 001 Display Panel Cable Kit includes display panel cable and webcam microphone module cable 701682 001 Power connector cable 701683 001 Display Hinge Kit includes left and right display hinges and brackets 701684 001 Keyboard in black finish for use in the United States includes cable 701684 031 Keyboard in black finish for use in the United Kingdom and Singapore includes cable 701684 041 Keyboard in black finish for use in Germany includes cable 701684 051 Keyboard in black finish for use in France includes cable 701684 061 Keyboard in black finish for use in Italy includes cable 701684 071 Keyboard in black finish for use in Spain includes cable 701684 131 Keyboard in black finish for use in Portugal includes cable 701684 141 Keyboard in black finish for use in Turkey includes cable 701684 151 Keyboard in black finish for use in Greece includes cable 701684 161 Keyboard in black finish for use in Latin America includes cable 701684 171 Keyboard in black finish for use in Saudi Arabia includes cable 701684 211 Keyboard in black finish for use in Hungary includes cable 70
13. set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT l Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 Requirements for specific countries and regions 83 84 Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SIT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V ac or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance wit
14. unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 30 Remove the keyboard see Keyboard on page 31 Remove the hard drive see Hard drive on page 39 4 5 6 Remove the top cover see Top cover on page 35 7 8 Remove the USB board see USB board on page 41 9 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 To add or replace a memory module 1 Turn the system board upside down to access the memory module 2 Spread the retention clips 1 on each side of the memory module slot to release the memory module The memory module tilts up Component replacement procedures 49 3 Remove the memory module 2 by pulling it away from the slot at an angle CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module CAUTION To protect a memory module after removal place it in an electrostatic safe container Reverse these procedures to replace the memory module 50 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 697917 001 L7 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the RTC battery follow these steps 1
15. 1684 251 Keyboard in black finish for use in Russia includes cable 701684 261 Keyboard in black finish for use in Bulgaria includes cable 701684 271 Keyboard in black finish for use in Romania includes cable 701684 A41 Keyboard in black finish for use in Belgium includes cable 701684 AD1 Keyboard in black finish for use in South Korea includes cable 701684 B31 Keyboard in black finish for use in the Netherlands includes cable 701684 BAT Keyboard in black finish for use in Slovenia includes cable 701684 BB1 Keyboard in black finish for use in Israel includes cable Chapter 3 Illustrated parts catalog Spare part number Description 701684 BG1 Keyboard in black finish for use in Switzerland includes cable 701684 DB1 Keyboard in black finish for use in Canada includes cable 701684 DH1 Keyboard in black finish for use in Denmark Finland and Norway includes cable 701684 FL1 Keyboard in black finish for use in the Czech Republic and Slovakia includes cable 701685 001 TouchPad button board 701686 001 Power button board includes cable 701687 001 USB board includes cable and audio out audio in jack 701688 001 15 6 in WLED SVA HD BrightView TouchScreen display panel 701689 001 Screw Kit 701690 001 Speaker assembly includes left and right speakers and cable 701703 001 Top cover in ruby red finish includes TouchPad and cable 701704 001 Top cover in spark
16. 6 23 T Thermal Material Kit spare part number 20 21 tools required 25 top cover removal 35 spare part numbers 24 35 TouchPad button board spare part number 16 TouchPad button board spare part number 23 35 TouchPad light 9 transporting guidelines 28 16 23 U USB 2 0 port 10 USB board removal 41 spare part number USB port 11 18 23 v vents 10 13 video product description 2 WwW webcam light 6 webcam location 6 webcam microphone module removal 64 spare part number Windows File History 77 Refresh 77 78 reinstall 77 78 remove everything and reinstall option 78 reset 78 restoring files 77 system restore point 77 Windows key 8 wireless antenna locations 6 removal 65 spare part number wireless light 9 wireless product description 3 WLAN module removal 42 spare part numbers A2 workstation guidelines 28 19 23 64 19 22 66 18 21
17. Before removing the system board follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 30 5 Remove the keyboard see Keyboard on page 31 6 Remove the top cover see Top cover on page 35 7 Remove the hard drive see Hard drive on page 39 8 Remove the USB board see USB board on page 41 9 Remove the WLAN see WLAN module on page 42 After removing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Memory module see Memory module on page 49 e RTC battery see RTC battery on page 51 e Heat sink see Heat sink on page 54 e PCH heat sink see PCH heat sink on page 52 Remove the system board Chapter 4 Removal and replacement procedures Ey NOTE The heat sink on your system board may appear different from the heat sink shown 1 Disconnect the following cables from the system board 1 Display panel cable 2 Speaker cable 3 Fan power connector cable 2 Remove the power connector cable bracket Phillips screw 1 and remove the power connector cable bracket 2 3 Remove the two Phillips screws 3 that secure the system board to the ba
18. MD Radeon HD 7500G graphics on computer models equipped with an AMD A6 4455M processor e AMD Radeon HD 7400G graphics on computer models equipped with an AMD A4 4355M processor Switchable discrete graphics e AMD Mars Pro with up to 1024 MB of discrete video memory 128Mx16 DDR3 900 MHzx4 PCs e 64 bit S3 package Supports HD decode DX11 and HDMI No support for dual graphics Category Description Display panel e 15 in high definition HD white light emitting diode WLED SVA BrightView 1366x768 display Touchscreen Multitouch enabled only on HP Pavilion TouchSmart Sleekbook 15 computer models Typical brightness 200 nits e All display assemblies include two wireless local area network WLAN antenna cables e Supports 16 9 ultra wide aspect ratio Memory Two SODIMM memory module slots Customer accessible and upgradeable DDR3L 1600 MHz Dual channel support DDR3 1333 MHz Dual channel support DDR3L 1600 downgraded to DDR3 1333 Supports up to 8192 MB of system RAM in the following configurations 8192 MB 4096 MBx2 e 6144 MB 4096 MBx1 2048 MBx1 e 4096 MB 4096 MBx1 or 2048 MBx2 e 2048 MB 2048 MBx1 Hard drives Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Serial ATA SATA Supports Accelerometer HDD protection Supports the following single hard drive configurations e TB 5400 rpm 9 5 mm e 750GB 7200 and 5400 r
19. Spare part number A cell 37 Whr 2 55 Ah Li ion battery 695192 001 Before disassembling the computer follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface Slide the battery release lock 1 far enough that it rests in the unlocked position Slide the battery release latch 2 to release the battery B wo WN Slide the battery 3 from the middle to remove it from the computer To insert the battery reverse these procedures Ey NOTE The battery release latch will automatically lock into place Reset the battery release lock to the locked position 30 Chapter 4 Removal and replacement procedures Computer feet Description Spare part number Rubber Feet Kit 697906 001 The computer feet are adhesive backed rubber pads There are 5 rubber feet that attach to the base enclosure in the locations illustrated below O i Keyboard Ey NOTE The keyboard spare part kit includes a keyboard cable For use in Spare part number For use in Spare part number For use in Belgium 701684 A41 For use in the Netherlands 701684 B31 For use in Bulgaria 701684 261 For use in Portugal 701684 131 For
20. a O m w p mp Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 30 Remove the keyboard see Keyboard on page 31 Remove the top cover see Top cover on page 35 Remove the hard drive see Hard drive on page 39 Remove the USB board see USB board on page 41 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 Remove the RTC battery 1 Turn the system board upside down with the front toward yov Component replacement procedures 51 2 Remove the RTC battery 1 by pressing down with a thin plastic tool or your finger The battery is spring loaded and will pop up Lift and remove the RTC battery 2 Reverse this procedure to install the RTC battery PCH heat sink 52 Description Spare part number PCH heat sink includes replacement thermal material 699248 001 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the PCH heat sink follow these steps 1 p mou P m m Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power
21. a graphics subsystem with UMA memory and the Windows 7 operating system 709173 001 7 Memory modules 2 DDR3 1600 MHz PC3 12800 4 GB 641369 005 2 GB 652972 005 8 Heat sink includes replacement thermal material For use only on computer models equipped with a graphics subsystem with discrete memory 717148 001 9 For use only on computer models equipped with a graphics subsystem with UMA memory RTC battery 697915 001 697917 001 10 Hard drive SATA does not include hard drive bumpers bracket or cable 1 TB 5400 rpm 9 5 mm 676521 005 750 GB 7200 rpm 9 5 mm 633252 005 Computer major components 17 18 Item Component Spare part number 750 GB 5400 rpm 9 5 mm 634250 005 640 GB 5400 rpm 9 5 mm 669300 005 500 GB 7200 rpm 9 5 mm 634925 005 500 GB 5400 rpm 9 5 mm 669299 005 500 GB 5400 rpm 7 0 mm 669299 005 300 GB 5400 rpm 9 5 mm 622643 005 Hard Drive Hardware Kit not illustrated includes hard drive bracket hard 701945 001 drive connector cable 2 rubber isolators and screws 11 WLAN module Qualcomm Atheros AR9485 802 11 b g n 1x1 WiFi Adapter 675794 005 Ralink RT3290LE 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter 690020 005 Ralink RT5390R 802 11 b g n 1x1 WiFi Adapter 691415 005 12 Platform controller hub PCH heat sink 699248 001 13 Speaker assembly includes
22. and Singapore 701684 031 For use in the United States 701684 001 3 Top cover includes TouchPad and cable In ruby red finish 701703 001 In sparkling black finish 701704 001 In winter blue finish 709177 001 4 Power button board includes cable 701686 001 5 TouchPad button board 701685 001 6 System board includes processor and replacement thermal material Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB 709176 601 DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 8 Professional operating system Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB 709176 501 DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 8 Standard operating system Chapter 3 Illustrated parts catalog Item Component Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 7 operating system Spare part number 709176 001 Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system 709175 601 Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a grap
23. anel product description 2 removal 63 spare partnumber 19 23 63 display panel cable removal 65 spare partnumber 19 22 65 Display Panel Cable Kit spare part number 19 22 65 display specifications 72 drives preventing damage 26 DVD RW Super Multi Double Layer Combination Drive precautions 26 spare partnumber 20 21 E electrostatic discharge 27 equipment guidelines 29 esc key 8 Ethernet product description 3 external media cards product description 3 F fan removal 57 spare partnumber 18 22 57 feet locations 31 spare partnumber 18 22 31 fnkey 8 G graphics product description 1 grounding guidelines 27 guidelines equipment 29 grounding 27 packaging 28 transporting 28 workstation 28 H hard drive precautions 26 product description 2 removal 39 spare part numbers 17 21 39 specifications 73 hard drive connector cable removal 48 spare part number 48 Hard Drive Hardware Kit spare part number 18 23 39 hard drive lights 11 HDMI port 11 headphone jack 10 heat sink removal 54 spare part numbers 17 22 24 54 HP Recovery Manager 79 correcting boot problems 80 starting 80 HP Recovery media recovery 80 HP Recovery partition 80 recovery 80 removing 81 J jacks audioin 10 audio out 10 headphone 10 microphone 10 network 11 RJ 45 11 K key components 8 keyboard product description 3 removal 31 spare part numbers 15 22 23 31 keys action 8 esc 8 fn 8 nu
24. ation and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps Ey NOTE For Ubuntu Linux backup restore and recovery steps refer to the User Guide provided Double click the HP Documents icon on the desktop to access this documentation This chapter provides information about the following processes e Creating recovery media and backups Restoring and recovering your system z NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type n and then select Help and Support Chapter 7 Backing up restoring and recovering Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related dr
25. ced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 79 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option Restore and recovery 77 For more information see Removing the HP Recovery partition on page 81 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you 1 5 I IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory EJ NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support E NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms Click Settings Click C
26. cked up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager EJ NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups 75 Creating HP Recovery media 76 HP Recovery Manager is a software program thot offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive e Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required e To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use rewritable
27. d from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 30 5 Remove the keyboard see Keyboard on page 31 6 Remove the top cover see Top cover on page 35 7 Remove the hard drive see Hard drive on page 39 8 Remove the USB board see USB board on page 41 9 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 Remove the heat sink 1 Turn the system board upside down with the front toward you Ey NOTE Computer models with UMA graphics and switchable discrete graphics have different types of heat sinks depending on the computer model 54 Chapter 4 Removal and replacement procedures 2 Remove the heat sink If you have an UMA graphics heat sink go to step c a Loosen all of the captive screws 1 and 2 and then lift the switchable discrete graphics heat sink 3 from the system board Z CAUTION To prevent damage to the cooling tubes do not lift the assembly by the cooling tubes Component replacement procedures 55 b Thoroughly clean the thermal connections 1 and 3 on the system board and the heat sink 2 and 4 before replacing a heat sink onto the system board Continue to step 3 c Loosen the captive screws 1 and lift the UMA graphics heat sink 2 from the system board d Thoroughly clean the thermal connections 1 on the system board and the heat sink 2 b
28. damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic v
29. discs such as CDxRW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive e f your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e f necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and follow the on screen
30. e 76 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and follow the on screen instructions to continue Restore and recovery 81 82 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac or from 220 to 240 V ac The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Chapter 8 Power cord
31. ee ae en ee ee ee eee ee ree 59 BIVAO EE A E E E 60 Power connector cable MMEM 66 5 Using Setup Utility BIOS and System Diagnostics ccccscsccsscccesecccscccceceecsssseseseces 68 Starting Setup Utility BIOS sicir eenia a E 68 Updating the BOS asss nineta a TRE a E E aE O m 68 Determining the BIOS version osssdier binc tds ione eie oui peace here on ud dnd 68 Downloading a BIOS updote c ouroui usu atiende deat Ma pp ndun Uncut rca d dn Rd 69 Using System Diagnostics eL 70 5 SCIONS iiin 71 Comp terspecificathonS seure irri a E E rE EE uM a fir ae 71 15 6in display specifications sesnenysimeeisane reap a e E ce REPE E E E E iM Md 72 Hard drive specifications stexaacscavenctavmmnancunctacamenid vie tas COR V TI d pta d tU tue A Fr UP e GOL bata 73 7 Backing up restoring and recovering e ecce eee ee ecce eee ee eee ee eee enne esses sees ntes aon 74 Creating recovery media and backups ace tette ra ren rete e ka Uk b eris 75 Creating HP Recovery media sssnnssssnsseneessseeesererseterersresreersrsrrsrsrttesrersrrrrensrerenene 76 Restore and recovery ensenen iiia e aE aaa eres 77 Using Windows Refresh for quick and easy recovery sssssssssseeee 78 Remove everything and reinstall Windows cccccccceceeseeseeeeeeenceeeeeseeeeeeestneeeeeetaaes 78 Recovering using HP Recovery Manager sssseeeeeeeeeeeeeceeeeeeeeecaeeeeseeeteeeeeeeeceeene
32. eeecsaeesessneeeeenseees 25 Tools re vired eMe LEN EE E A 25 Service Ce Sid SHH OIG eiieeii niei rinrin ee iaa ship uei iiA aena 25 Plastic Par irronneen aa o a iati roe a a i EAAS a E 26 Cables and connectors ses arre rriv Do Rd vito DR Geran 26 B Sel e EN E E E 26 Grounding dutd linbs asc etei reta rx petaiea ovv etis tb sie as uM pea RR Ie quU PRIN RUE LE EEERIE 27 Electrostatic discharge damage osssuicenise tee qex bidon S DU hne SRP i rei UOS 27 Packaging and transporting guidelines c cccscceeeeeesteeeeeeeees 28 Component replacement procedures Ju cessere carrier rd or Esch Or ee XE XR Rev UR Un 30 Pell peu 30 Computer eh adresine iison aa ien E Vu Kim ER d rtu par TEE a CU YR immer RR 31 PS los scettr oen oon beda E imei nieto ku domi E inea n omn 31 TOD COVER EU 35 Power bultoh Board cacqcainesimtascita taraatearstier eaan a a ae apa a ORE Ra CM Nia 38 Harddrive ecni TET E a e TT E E TT TY 39 USB board iscriere ooo 41 WIAN modile ceann 42 System INO ssiri a aa aa e a m 45 Memory mod le svrsi pegy cenieni o P V bes E EEEE EVE UU 49 RTG batery aresoarra A a hallo cun eam Praga ra bv ESATTA SEN 51 RE a FH Cll SII E A E E E 52 Fedt Sink senp RE T I T TNT 54 p Me e 57 BISONS FSS EMTIOL Ysasnchersiceraseunedardesasdorn capehuianiwanssenibulenicannanstine sdviniadetatierdweiteoetuhapnieneses 58 RAS COVE emu e
33. efore replacing a heat sink onto a system board 3 Reverse this procedure to replace the heat sink Replace the thermal material that ships with the replacement heat sink 56 Chapter 4 Removal and replacement procedures Fan Description Spare part number Fan 697914 001 L7 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the fan follow these steps 1 a O m w p mp Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 30 Remove the keyboard see Keyboard on page 31 Remove the top cover see Top cover on page 35 Remove the hard drive see Hard drive on page 39 Remove the USB board see USB board on page 41 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 To remove the fan from the base enclosure 1 Disconnect the fan cable Component replacement procedures 57 2 Remove the three Phillips screws 1 from the fan 2 and lift up to remove the fan Reverse this procedure to install the cooling fan in the base enclosure Speaker assembly Description Spare part number Speaker assembly 701690 001
34. ent procedures System board EZ NOTE The system board Thermal Material Kit part number 680571 001 includes replacement thermal paste and pads Description Spare part number Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709176 601 of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 8 Professional operating system Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709176 501 of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 8 Standard operating system Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709176 001 of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 7 operating system Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709175 601 of L2 cache quad core 19 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709175 501 of L2 cache quad core 19 W a graphics subsystem with UMA memory and the Windows 8 Standard operating system Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709175 001 of L2 cache quad core 19 W a graphics subsystem with UMA memory and t
35. er Power connector cable 701682 001 2 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the power connector cable follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 30 5 Remove the keyboard see Keyboard on page 31 6 Remove the top cover see Top cover on page 35 7 Remove the hard drive see Hard drive on page 39 8 Remove the USB board see USB board on page 41 66 Chapter 4 Removal and replacement procedures 9 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 Remove the power connector cable Ey NOTE The power connector cable screw and bracket were removed during the process to remove the system board 1 Release the power connector cable 1 2 Lift out the power connector cable 2 to remove it from the base enclosure Reverse these procedures to replace the power connector cable Component replacement procedures 67 5 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the sy
36. er cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 30 Remove the keyboard see Keyboard on page 31 Remove the top cover see Top cover on page 35 Remove the power button board 1 rA 3 Turn the top cover upside down with the front toward yov Remove the Phillips screw 1 and tape that secure the power button board to the top cover Release the clips lift the power button board 2 and carefully slide the power button cable out from the guides 3 to remove the power button board Reverse this procedure to install the power button board 38 Chapter 4 Removal and replacement procedures Hard drive f NOTE The hard drive spare part kit does not include the hard drive connector cable or hard drive bracket and screws Description Spare part number 1 TB 5400 rpm 9 5 mm 676521 005 750 GB 7200 rpm 9 5 mm 633252 005 750 GB 5400 rpm 9 5 mm 634250 005 640 GB 5400 rpm 9 5 mm 669300 005 500 GB 7200 rpm 9 5 mm 634925 005 500 GB 5400 rpm 9 5 mm 669299 005 500 GB 5400 rpm 7 0 mm 669299 005 300 GB 5400 rpm 9 5 mm 622643 005 Hard Drive Hardware Kit includes hard drive bracket hard drive connector cable 2 rubber 701945 001 isolators and screws IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the hard drive follow the
37. erature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents JM 77 1 2 External component identification Lecce eee e eee eee eee eee eee eee eene e sere h nete aset nan 5 Finding your hardware and software information sssssssssseeeneeeeneeeee 5 locating MUCH vir MERE EO o EET 5 Display TT M M 6 Buttons and speakers cac osesseeq p had ix erener a a ne iiaeia AO carebat o Mad aiaiai 7 Mo p E ME 8 Lig Li PERENNE 9 rs rr 10 Te o ae anette TE E To oem 11 Bonom Rer MR 13 3 Ulustvedted parts catdl g sissies to Ern EEE Reb PARLE ERA ERA AME CERE HPMI SERE pAM E PE CERE M EORRVPEE AAA MebaE MEA 14 Semice label 2 2 14 Computer major components sssssssssseeeeeeee mne tS SEESE EEE eee e nre nn rn I rr rh nenne nennen 15 Display assembly subcomponents seco estre Det eid EUN TEMA set 19 Miscellaneous pars aces doctas topi eater ere ee ee ee eat ME qi Coreen ren er eee pt iEn 20 Sequential part number listing essere eene enne enne nennen inns 21 4 Removal and replacement procedures ccccsscsssscccsscccssccceccccescccescccessccescecessccesseoess 25 Preliminary replacement requirements cccceecseceeeseeceeeeeeeesaeeeesnseeeeeaeeeenee
38. ery media do not work you can obtain recovery media for your system from the HP website For U S support go to hitp www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html f IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Restore and recovery 79 Using the HP Recovery partition to recover a minimized image The HP Recovery partition allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 2 3 Press f1 1 while the computer boots pc Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 2 If possible back up all personal files Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer or Insert the HP Rec
39. es 79 What you need to know wcciexcrsnsartearcanninrioriataciaiaiavrereuacedevacetseatneiswenasenst 79 Using the HP Recovery partition to recover a minimized image 80 Using HP Recovery media to recover sssssssssssseeemene 80 Changing the computer boot order cse eren rens 80 Removing the HP Recovery partition sese 81 8 Power cord set requirements eere ee tee se tesa o popa a eb eoa kE eee EE PER RETE NE E FON PE YE PR HE EPA FETA E FERREA eR Rr EE RIP eEe 82 Requirements for all countries ioa di eq III p BRI amd xb um pu OUR d p GG pas 82 Requirements for specific countries and regions cccssecceeseeseeeeeeeeeeeeceneeecseseeeeeseeeeeeeseaeees 83 CE VILIS ETETT TIL uT 85 a 86 vii viii Product description Category Product Name Description HP Pavilion TouchSmart Sleekbook 15 HP Pavilion 15 Sleekbook Processors AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W e AMD A 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W e AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W Chipset AMD A70M fusion controller hub FCH A14 Graphics Internal graphics e AMD Radeon HD 7600G graphics on computer models equipped with an AMD A8 4555M processor e A
40. est while it is running press esc 70 Chapter 5 Using Setup Utility BIOS and System Diagnostics 6 Specifications Computer specifications Metric U S Dimensions Width 38 57 cm 15 19 in Depth 25 90 cm 10 20 in Height 2 10 cm 0 83 in Weight 2 08 kg 4 59 lbs Input power Operating voltage and current 19 5 V de 3 33 A 65 W or 18 5 V dc 3 50 A 65 W Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Computer specifications 71 Nonoperating Metric U S 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 15 6 in display specifications 72 Metric U S Dimensions Width 34 7 cm 13 66 in Height 19 6 cm 7 72 in Diagonal 39 8 cm 15 67 in Number of colors Up to 16 8 million Contrast ratio
41. h screw and screw lock size and location during removal and replacement Before removing the display assembly follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 30 60 Chapter 4 Removal and replacement procedures 5 6 7 8 9 Remove the keyboard see Keyboard on page 31 Remove the top cover see Top cover on page 35 Remove the hard drive see Hard drive on page 39 Remove the USB board see USB board on page 41 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 Remove the display assembly Z CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 1 2 3 Remove the five Phillips screws 1 that secure the display assembly to the base enclosure Remove the display assembly 2 E NOTE Steps 3 through 8 apply only to non TouchScreen display assemblies If it is necessary to replace the display bezel or any of the display assembly subcomponents a Remove the screw covers 1 Component replacement procedures 61 b Remove the two Phi
42. h the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCTF 3 conductor 1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 conductor 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3 conductor 0 75 mm or 1 00 mm2 conductor size with plug BS 1363 A with BSI or ASTA marks Chapter 8 Power cord set requirements 9 Recycling When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more informatio
43. hScreen and non TouchScreen display assemblies are available The TouchScreen display assembly is spared only as a whole unit replacement component The non TouchScreen display assembly is spared only at the subcomponent level For display assembly subcomponent spare part information see Display assembly subcomponents on page 19 15 6 in WLED SVA HD BrightView TouchScreen display assembly 709171 001 in sparkling black finish includes display panel cable webcam microphone module and 2 wireless antenna cables 2 Keyboard includes keyboard cable For use in Belgium 701684 A41 For use in Bulgaria 701684 261 For use in Canada 701684 DB1 For use in the Czech Republic and Slovakia 701684 FL1 Computer major components 15 16 Item Component Spare part number For use in Denmark Finland and Norway 701684 DH1 For use in France 701684 051 For use in Germany 701684 041 For use in Greece 701684 151 For use in Hungary 701684 211 For use in Israel 701684 BB1 For use in Italy 701684 061 For use in Latin America 701684 161 For use in the Netherlands 701684 B31 For use in Portugal 701684 131 For use in Romania 701684271 For use in Russia 701684 251 For use in Saudi Arabia 701684 171 For use in Slovenia 701684 BA1 For use in South Korea 701684 AD1 For use in Spain 701684 071 For use in Switzerland 701684 BG1 For use in Turkey 701684 141 For use in the United Kingdom
44. hange PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows 78 Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows 3 IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key Ts Press 111 while the computer boots ps Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select Reset your PC and follow the on screen instructions Chapter 7 Backing up restoring and recovering To use the Start screen On the Start screen point to the far right upper or lower corner of the screen to display the charms Click Settings Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and re
45. he Windows 7 operating system Equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB 709174 601 of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system Equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB 709174 501 of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Standard operating system Equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB 709174 001 of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 7operating system Equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709173 601 of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system Equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709173 501 of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Standard operating system Equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB 709173 001 of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 7 operating system y IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Component replacement procedures 45 46
46. he computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 30 Remove the keyboard see Keyboard on page 31 Remove the top cover see Top cover on page 35 Remove the hard drive see Hard drive on page 39 Remove the USB board Component replacement procedures 41 Ey NOTE One side of the USB cable lays across the hard drive It is disconnected during the hard drive removal process 1 Lift the inside edge of the USB board 1 to release it from the clips built into the base enclosure 2 Remove the USB board 2 and cable Reverse this procedure to install the USB board WLAN module Description Spare part number Qualcomm Atheros AR9485 802 11 b g n 1x1 WiFi Adapter 675794 005 Ralink RT3290LE 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter 690020 005 Ralink RT5390R 802 11 b g n 1x1 WiFi Adapter 691415 005 7 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before
47. he front toward you Open the display and stand the computer on its right side Insert a thin tool through the keyboard access hole The keyboard icon indicates the keyboard access hole Push firmly on the bottom of the keyboard until it disengages from the computer 3 Turn the computer right side up with the front toward you and open the display Component replacement procedures 33 4 Gently slide your finger along the top edge of the keyboard to release the keyboard clips Lift up on the rear of the keyboard 34 Chapter 4 Removal and replacement procedures 5 Tilt the keyboard forward 1 onto the palm rest Release the zero insertion force ZIF connector 2 to which the keyboard cable is attached and then disconnect the keyboard cable 3 from the system board 6 Remove the keyboard Reverse this procedure to install the keyboard Top cover EZ NOTE The top cover spare part kit includes the TouchPad support TouchPad board and TouchPad cable Description Spare part number In ruby red finish 701703001 In sparkling black finish 701704001 In winter blue finish 709177 001 TouchPad button board 701685001 7 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer Component replacement procedures 25 3
48. hics subsystem with UMA memory and the Windows 8 Standard operating system 709175 501 Equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with UMA memory and the Windows 7 operating system Equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system Equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Standard operating system Equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 7operating system 709175 001 709174 601 709174 501 709174 001 Equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system 709173 601 Equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Standard operating system 709173 501 Equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W
49. hould perform the removal and replacement procedures described here Accessing the internal part could damage the computer or void the warranty Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ey NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Preliminary replacement requirements 25 Plastic parts ACAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in s
50. install Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recov
51. it Discarding Changes and then press enter 68 Chapter 5 Using Setup Utility BIOS and System Diagnostics Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Suspend Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant app Click Updates and tune ups and then click Check for HP updates now Follow the on screen instructions A O N At the download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the locatio
52. ivers and software but not other software applications e Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 76 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you ba
53. lacement thermal material 709174 501 System board equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Standard operating system includes replacement thermal material 709174 601 System board equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system includes replacement thermal material Sequential part number listing 23 24 Spare part number 709175 001 Description System board equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with UMA memory and the Windows 7 operating system includes replacement thermal material 709175 501 System board equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with UMA memory and the Windows 8 Standard operating system includes replacement thermal material 709175 601 System board equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system includes replacement thermal material 709176 001 709176 501 System board eq
54. ling black finish includes TouchPad and cable 701945 001 Hard Drive Hardware Kit includes hard drive bracket hard drive connector cable 2 rubber isolators and screws 703075 001 RJ 45 cover 707767 001 Webcam microphone module 709169 001 Display enclosure in winter blue finish 709171 001 15 6 in WLED SVA HD BrightView TouchScreen display assembly in sparkling black finish includes display panel cable webcam microphone module and 2 wireless antenna cables 709173 001 System board equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 7 operating system includes replacement thermal material 709173 501 System board equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Standard operating system includes replacement thermal material 709173 601 System board equipped with an AMD A4 4355M 1 90 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 8 Professional operating system includes replacement thermal material 709174 001 System board equipped with an AMD A6 4455M 2 10 2 60 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache dual core 17 W a graphics subsystem with UMA memory and the Windows 7 operating system includes rep
55. llips screws 2 that secure the display bezel to the display assembly f ee s c Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure d Remove the display bezel 4 The display bezel is available using spare part number 701680 001 62 Chapter 4 Removal and replacement procedures 4 If it is necessary to remove the display panel a Remove the four Phillips screws that secure the display panel to the display enclosure F a e l l l l l b Lift the top edge of the display panel and swing it 1 up and forward toward the keyboard Gf NOTE Support the display panel as you lean the panel forward c Release the adhesive support strip 2 that secures the display panel cable to the display panel d Disconnect the display panel cable 3 from the display panel e Remove the display panel 4 The display panel is available using spare part number 701688 001 Component replacement procedures 63 5 If it is necessary to replace the webcam microphone module a Detach and release the webcam microphone module as far as the webcam microphone module cable allows The webcam microphone module is attached to the display enclosure with double sided tape b Disconnect the webcam microphone cable 1 from the webcam microphone module c Remove
56. m lock 8 numeric keypad 8 Windows 8 L left side components 10 light components 9 lights AC adapter 12 caps lock 9 hard drive 11 mule 9 network jack 11 power 9 11 R45 jack 11 TouchPad 9 webcam 6 wireless 9 M mass storage device precautions 26 removal 39 spare partnumbers 39 memory module product description 2 removal 49 spare partnumbers 17 21 49 microphone location 6 product description 2 microphone jack 10 minimized image creating 79 recovery 80 model name 1 mute light 9 N network jack 11 network jack lights 11 num lock key 8 numeric keypad 8 o operating system product description 4 optical drive precautions 26 original system recovery 79 P packaging guidelines 28 PCH heat sink removal 52 spare partnumber 18 22 52 plastic parts service considerations 26 pointing device product description 3 ports HDMI 11 USB 2 0 10 USB 3 0 port 11 ports product description 3 power button 7 power button board removal 38 spare part number 16 23 38 power connector 12 power connector cable removal 66 spare part number 18 22 66 power cord requirements for all countries 82 requirements for specific countries and regions 83 set requirements 82 spare part numbers 20 21 power light 9 11 power requirements product description 3 processors product description 1 product description audio 2 chipset 1 display panel 2 drives 2 Ethernet 3 external media cards 3 graphics 1 keyboard 3 memo
57. n about recycling programs see the HP website at www hp com recycle 85 Index A AC adapter light 12 AC adapter spare part number 20 21 action keys 8 antenna locations 6 removal 65 spare part number 19 22 66 Antenna Kit spare part number 19 22 66 audio product description 2 audio in jack 10 audio out jack 10 B backups 74 base enclosure spare part numbers 18 24 battery removal 30 spare part number battery bay 13 battery lock 13 battery release latch 13 BIOS determining version 68 downloading an update 69 updating 68 boot order changing HP Recovery Manager 80 bottom components 13 button components 7 18 21 30 c cables service considerations 26 caps lock light 9 chipset product description 1 86 Index components bottom 13 buttons 7 display 6 keys 8 left side 10 lights 9 right side 11 speakers 7 computer feet locations 31 spare part number 18 22 31 computer major components 15 computer reset 78 computer specifications 71 connectors service considerations 26 counterweight spare part number 18 24 D deleted files restoring 77 Digital Media Slot 11 display assembly removal 60 spare partnumber 15 23 60 subcomponents 19 display bezel removal 61 spare partnumber 19 22 62 display components 6 display enclosure spare part numbers 19 22 23 display hinge removal 64 spare part number 19 22 64 Display Hinge Kit spare part number 19 22 display p
58. n on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update E NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions E NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating the BIOS 69 Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop a diagnostic t
59. nd steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 78 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 78 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 79 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 79 If you have repla
60. oltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 27 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charge
61. ons and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 29 Component replacement procedures This chapter provides removal and replacement procedures There may be as many as 79 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Battery Description
62. overy USB flash drive you created into a USB port on your computer and then restart the computer E NOTE If the computer does not automatically restart in HP Recovery Manager change the 3 computer boot order See Changing the computer boot order on page 80 Follow the on screen instructions Changing the computer boot order 80 If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order l 2 3 4 5 Insert the HP Recovery media you created Restart the computer Press and hold esc while the computer is restarting and then press f9 for boot options Select the optical drive or USB flash drive you want to boot from Follow the on screen instructions Chapter 7 Backing up restoring and recovering Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space yy IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on pag
63. pm 9 5 mm e 640 GB 5400 rpm 9 5 mm e 500GB 7200 and 5400 rpm 9 5 and 7 0 mm e 300GB 5400 rpm 9 5 mm Audio and video One digital microphone HD audio Supports Dolby Advanced Audio 2 Altec Lansing speakers Supports Microsoft Premium requirements HP TrueVision HD camera fixed no tilt with activity LED USB 2 0 MJPEG 1280x720 by 30 frames per second Chapter 1 Product description Category Ethernet Description Integrated 10 100 network interface card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module Two WLAN antennas built into display assembly Support for the following WLAN formats e Qualcomm Atheros AR9485 802 11 b g n 1x1 WiFi Adapter e Ralink RT3290LE 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter Ralink RT5390R 802 11 b g n 1x1 WiFi Adapter External media card Ports Keyboard pointing devices HP Multi Format Digital Media Reader slot with push push technology supporting the following digital card formats Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card Secure Digital Extended Capacity SDXC Memory Card e MultiMediaCard MMC e Audio in audio out combination headphone microphone e HDMI v1 4 supporting up to 1920x1200 60Hz e HP AC power adapter e RJ 45 Ethernet includes link and activity lights e USB 3 0 2 ports e USB 2 0 1 port Island style keyboard
64. r light e White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 2 Mute light e Amber Computer sound is off e Off Computer sound is on 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 4 Caps lock light White Caps lock is on which switches the keys to all capital letters 5 TouchPad light e Amber The TouchPad is off e Off The TouchPad is on Lights 9 Left side 10 SO Item Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation
65. ry module 2 microphone 2 operating system 4 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 Index 87 security 3 serviceability 4 video 2 wireless 3 product name 1 R recovery 77 78 discs 76 80 HP Recovery Manager 79 media 80 starting 80 supported discs 76 system 79 USB flash drive 80 using HP Recovery media 76 recovery media creating using HP Recovery Manager 76 recovery partition 80 removing 81 recycle computer 77 78 recycling 85 refresh 78 computer 77 removal replacement preliminaries 25 procedures 30 remove everything and reinstall Windows 78 reset computer 77 78 steps 78 restore Windows File History 77 right side components 11 RJ 45 cover removal 59 spare part number 18 23 59 R45 jack 11 RJ 45 jack lights 11 RTC battery removal 51 spare part number 17 22 51 Rubber Feet Kit spare part number 18 22 31 S Screw Kit spare part number 20 23 security cable slot 10 security product description 3 88 Index service considerations cables 26 connectors 26 plastic parts 26 service label 14 serviceability product description 4 speaker assembly removal 58 spare part number speaker components 7 speakers location 7 spare part number specifications computer 71 display 72 hard drive 73 supported discs recovery 76 system board removal 45 spare part numbers 24 45 system recovery 79 system restore point restoring 77 18 23 58 18 23 1
66. s Workstation guidelines 28 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstati
67. se enclosure 4 Lift the left side of the system board 1 until it rests at an angle Component replacement procedures 47 5 Remove the system board by sliding it up and to the left at an angle 2 6 Disconnect the power connector cable cable 3 7 Remove the hard drive connector cable Turn the system board upside down with the front toward you b Disconnect the hard drive connector cable from the system board The hard drive connector cable is included in the Hard Drive Hardware Kit spare part number 701945 001 Reverse this procedure to install the system board 48 Chapter 4 Removal and replacement procedures Memory module ZA WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module Z CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object Description Spare part number 4 GB DDR3 1600 MHz PC3 12800 641369 005 2 GB DDR3 1600 MHz PC3 12800 652972 005 2 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing a memory module follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first
68. se steps 1 2 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 30 Remove the keyboard see Keyboard on page 31 Remove the top cover see Top cover on page 35 Component replacement procedures 39 Remove the hard drive 1 Disconnect the USB cable on top of the hard drive from the computer Ey NOTE If it is necessary to replace the hard drive connector cable see System board on page 45 2 Remove the two Phillips screws 1 Lift the hard drive 2 to remove and disconnect the hard drive connector cable 3 l n es f oe AO Chapter 4 Removal and replacement procedures 3 Remove the four Phillips screws 1 and then remove the bracket 2 from the hard drive To install a hard drive reverse the removal procedure USB board Description Spare part number USB board includes cable and audio out audio in jack 701687 001 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the USB board follow these steps 1 d 4 5 6 7 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from t
69. stem such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press 110 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen Ey NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Ex
70. the list of apps 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide select the HP Support Assistant app on the Start screen select My computer and then select User guides Chapter 2 External component identification Buttons and speakers Item Component 1 Power button Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep disabled by default e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Intel Rapid Start Technolog
71. the webcam microphone module 2 The webcam microphone is available using spare part number 707767 001 6 f it is necessary to remove the display hinges a Remove the two top screws 1 and two bottom screws 2 that secure the display hinges to the display enclosure b Remove the display hinges 3 The display hinges are included in the Display Hinge Kit spare part number 701683 001 64 Chapter 4 Removal and replacement procedures II EL L I se 7 If it is necessary to replace the display panel cable a Release the display panel cable 1 from the routing clips 2 built into the left side and the bottom edge of the display enclosure b Remove the display panel cable The display panel cable is included in the Display Panel Cable Kit spare part number 701681 001 8 If it is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna cables from the clips 1 built into the display enclosure b Release the wireless antenna transceivers 2 from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape Component replacement procedures 65 c Remove the wireless antenna cables and transceivers The wireless antennas are available using spare part number 701676 001 Reverse this procedure to reassemble and install the display assembly Power connector cable Description Spare part numb
72. ts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Battery release latch Releases the battery from the battery bay Bottom 13 3 Illustrated parts catalog Service label When ordering parts or requesting information provide the computer serial number and model description provided on the service label The service label is located on the bottom of the computer E NOTE Your label may look slightly different from the illustration in this section o l2 XXXXOQOQOC HELLE SUAE I Product OO00000X US op mm RE UELLE UE UE LN Warranty ly lyOy Model XXXXXXX Item Description Function 1 Product name This is the model name for the computer 2 Serial number This is an alphanumeric identifier that is unique to each product 3 Product part number This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer 14 Chapter 3 Illustrated parts catalog Computer major components Item Component Spare part number 1 Display assembly Touc
73. uch a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling 26 CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge
74. uipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 7 operating system includes replacement thermal material System board equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 8 Standard operating system includes replacement thermal material 709176 601 System board equipped with an AMD A8 4555M 1 60 2 40 GHz processor 1333 MHz FSB DDR3 1 0 MB of L2 cache quad core 19 W a graphics subsystem with 1 0 GB of discrete memory and the Windows 8 Professional operating system includes replacement thermal material 709177 001 Top cover in winter blue finish include TouchPad and cable 717147 001 717148 001 Base enclosure without Japanese certification mark Heat sink for use only on computer models equipped with a graphics subsystem with discrete memory includes replacement thermal material 717149 001 Counterweight 719555 001 Base enclosure with Japanese certification mark Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures iy IMPORTANT The user replaceable parts for this computer are e AC adapter e Battery e Keyboard For all parts that are not user replaceable only HP authorized service providers s
75. umpers bracket or cable 634250 005 750 GB hard drive 5400 rpm 9 5 mm SATA does not include hard drive bumpers bracket or cable 634925 005 500 GB hard drive 7200 rpm 9 5 mm SATA does not include hard drive bumpers bracket or cable 641369 005 4 GB memory module DDR3 1600 MHz PC3 12800 652972 005 2 GB memory module DDR3 1600 MHz PC3 12800 659940 001 External DVD RW Super Multi Double Layer Combination Drive 669299 005 500 GB hard drive 5400 rpm 9 5 mm SATA does not include hard drive bumpers bracket or cable 669300 005 640 GB hard drive 5400 rpm 9 5 mm SATA does not include hard drive bumpers bracket or cable 675794 005 Qualcomm Atheros AR9485 802 11 b g n 1x1 WiFi Adapter 676521 005 1 TB hard drive 5400 rpm 9 5 mm SATA does not include hard drive bumpers bracket or cable 680571 001 Thermal Material Kit includes replacement thermal paste and pads 690020 005 Ralink RT3290LE 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter 691415 005 Ralink RT5390R 802 11 b g n 1x1 WiFi Adapter 693715 001 65 W RC V AC adapter 695192 001 4 cell 37 Whr 2 55 Ah Li ion battery Sequential part number listing 21 22 Spare part number Description 697906 001 Rubber Feet Kit includes 4 rubber feet 697914 001 Fan 697915 001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory includes
76. use in Canada 701684 DB1 For use in Romania 701684 271 For use in the Czech Republic 701684 FL1 For use in Russia 701684 251 and Slovakia For use in Denmark 701684 DH1 For use in Saudi Arabia 701684 171 Finland and Norway For use in France 701684 051 For use in Slovenia 701684 BA1 For use in Germany 701684 041 For use in South Korea 701684 AD1 Component replacement procedures 31 For use in Spare part number For use in Spare part number For use in Greece 701684 151 For use in Spain 701684 071 For use in Hungary 701684 211 For use in Switzerland 701684 BG1 For use in Israel 701684 BB1 For use in Turkey 701684 141 For use in Italy 701684 061 For use in the United Kingdom 701684 031 and Singapore For use in Latin America 701684 161 For use in the United States 701684 001 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the keyboard follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 30 Remove the keyboard 1 Remove the two Phillips screws that secure the keyboard to the computer 32 Chapter 4 Removal and replacement procedures 2 Turn the computer rightside up with t
77. vices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 30 5 Remove the keyboard see Keyboard on page 31 6 Remove the top cover see Top cover on page 35 7 Remove the hard drive see Hard drive on page 39 Component replacement procedures 59 8 Remove the USB board see USB board on page 41 9 Remove the WLAN see WLAN module on page 42 10 Remove the system board see System board on page 45 Remove the RJ 45 cover 1 Remove the screw 1 that secures the RJ 45 cover to the base enclosure 2 Remove the RJ 45 cover 2 from the base enclosure Reverse these procedures to replace the RJ 45 cover Display assembly Description Spare part number Display assembly TouchScreen and non TouchScreen display assemblies are available The TouchScreen display assembly is spared only as a whole unit replacement component The non TouchScreen display assembly is spared only at the subcomponent level For non TouchScreen display assembly spare part information see the individual removal subsections 15 6 in WLED SVA HD BrightView TouchScreen display assembly in sparkling black finish 709171 001 includes display panel cable webcam microphone module and 2 wireless antenna cables IMPORTANT Make special note of eac
78. with numeric keypad TouchPad with two buttons with the following features e Taps 2 finger scroll and pinch enabled by default e Supports edge swipe gestures e Supports Windows 8 Modern trackpad gestures Power requirements AC adapter 65 W RC V non Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 1 0 m 3 3 ft length Battery 4 cell 37 WHr 2 55 AHr Li ion battery Supports fast charge Security Security cable slot 4 Category Operating system Description Preinstalled e Windows 8 Professional e Windows 8 Standard e FreeDOS 2 0 Serviceability Chapter 1 Product description End user replaceable parts e AC adapter Battery e Keyboard 2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer A From the Start screen type c and then select Control Panel Finding your hardware and software information 6 Display Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with WLANs 2 Webcam light On The webcam is in use 3 HP TrueVision HD Webcam Records video captures still photographs and allows you to video conference and chat online using streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam from
79. y select models only on page 34 To learn more about your power settings 1 From the Start screen type power 2 Select Settings and then select Power options 2 Speakers 2 Produce sound Buttons and speakers 7 8 Keys Item 1 2 3 e Component esc key fn key Windows key Description Displays system information when pressed in combination with the fn key Displays system information when pressed in combination with the esc key Returns you to the Start screen from an open app or the Desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions 5 num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function of an external keypad selected at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 6 Chapter 2 External component identification Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num lock key Item Component Description 1 Powe

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