DELL OptiPlex 7010
Contents
1. Auto On Time Deep Sleep Control 40 Description Specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores e All Enabled by default e 1 e 2 Allows you to enable or disable the Intel SpeedStep mode of the processor This option is enabled by default Allows you to enable or disable the additional processor sleep states This option is enabled by default Allows you to enable or disable Intel TurboBoost mode of the processor e Disabled Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance e Enabled Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics processor Allows you to enable or disable the Hyper Threading technology This option is disabled by default Description Specifies how the computer will respond when AC power is applied after an AC power loss You can set the AC Recovery to e Power Off default e Power On e Last Power State This option sets the time of the day when you would like the system to turn on automatically Time is kept in standard 12 hour format hour minutes seconds The startup time can be changed by typing the values in the time and A M P M fields e Disabled The system will not automatically power up e Every Day The system will power up every day at the time you specified above e Wee2. Asset Tag SERR Messages Table 10 Image Server Option Lookup Method ImageServer IP ImageServer Port Client DHCP Client IP 42 Description e Enable Intel Virtualization Technology for Direct I O This option is enabled by default This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trusted Execution technology The TPM virtualization technology and Virtualization technology for direct l O must be enabled to use this feature e Trusted Execution This option is disabled by default Description Displays the service tag of your computer Allows you to create a system asset tag if an asset tag Is not already set This option is not set by default Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled Description Specifies how the ImageServer looks up the server address e Static IP e DNS enabled by default NOTE This field is only relevant when the ntegrated N C control inthe System Configuration group is set to Enabled with ImageServer Specifies the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255 255 255 255 NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer and when L
3. Feature Integrated Table 19 System Information Feature System Chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Table 20 Expansion Bus Feature Bus Type Bus Speed Table 21 Cards Feature PCI Mini Tower Desktop Small Form Factor Ultra Small Form Factor 54 Specification e Intel HD Graphics 2500 4000 3 15 17 DC QC Intel 7 Series Express Chipset CPU GPU Combo PCI Express x16 graphics adapter Specification two Channel High Definition Audio Specification Intel 82579LM Ethernet capable of 10 100 1000 Mb s communication Specification Intel 7 Series Express Chipset two 82C37 DMA controllers with seven independently programmable channels Integrated I O APIC capability with 24 interrupts 12 MB Specification PCle gen2 gen3 x16 USB 2 0 and USB 3 0 PCI Express e x1 slot bidirectional speed 500 MB s e x16 slot bidirectional speed 16 GB s SATA 1 5 Gbps 3 0 Gbps and 6 Gbps Specification up to one full height card up to one low profile card none none Feature PCI Express x1 Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x16 Mini Tower Desktop Small Form Factor Ultra Small Form Factor Mini PCI Express Mini Tower Desktop Small Form Factor Ultra Small Form Factor Table 22 Drives Feature Externally Accessible 5 25 inch drive bays Mini Tower Desktop Small Form Factor Ultra Small Form Factor Internally Access
4. Remove the a cover 26 b front bezel c optical drive Press in to release and remove the power switch cable from the system board Press the clips on both side of the power switch to release it from the chassis and pull the power switch out of the computer 27 6 Slide the power switch along with its cable out through the front of the computer S le Installing the Power Switch Slide the power switch in through the front of the computer Secure the power switch cable to the chassis Thread the power switch cable into the chassis clips Connect the power switch cable to the system board Install the a optical drive b front panel c cover a e USON m 6 Follow the procedures in After Working Inside Your Computer Removing the Input Output 1 0 Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front panel 28 4 D 6 ToT ETE p Qe gerinti sen s HH BHIG posa ey 7 PT td o o E peeecoves Ja BEREA s5 3 88s oes eM Sera ece oo ois eoeoeeue 3 om HHH THHER RE RHH Hh lalli Hea HR a Disconnect the I O panel and FlyWire cable from the system board v Remove the screw that secures the I O panel to the computer 29 B s 8 AN FA 422622206380 b q A 1e 0 CEOE EEE 009 8600 60000000 Bath isi een eessna eeeeeee
5. immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen appears 2 Inthe System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 3 D 1 C Re enter the system password when prompted 44 Type the system password that you entered earlier and click OK Select Setup Password type your system password and press lt Enter gt or lt Tab gt A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter th
6. Factor none PCI Express x1 data width maximum one PCI Express lane Mini Tower and Desktop one 36 pin connector Small Form Factor and Ultra Small Form Factor none PCI Express x16 wired as x4 data width maximum four PCI Express lanes Mini Tower Desktop Small Form Factor Ultra Small Form Factor one 164 pin connector none PCI Express x16 data width maximum 16 PCI Express lanes Mini Tower Desktop Small Form Factor Ultra Small Form Factor one 164 pin connector none Mini PCI Express data width maximum one PCI Express lane and one USB interface Mini Tower Desktop Small Form Factor Ultra Small Form Factor Serial ATA 56 none one 52 pin connector Feature Mini Tower Desktop Small Form Factor Ultra Small Form Factor Memory Mini Tower Desktop Small Form Factor Ultra Small Form Factor Internal USB Mini Tower and Desktop Small Form Factor and Ultra Small Form Factor System Fan Front panel control Mini Tower Desktop Small Form Factor Ultra Small Form Factor Thermal Sensor Processor Processor Fan Service mode jumper Password clear jumper RTC reset jumper Internal speaker Intruder connector Power connector Mini Tower Desktop Small Form Factor Ultra Small Form Factor Table 25 Controls and Lights Feature Front of the computer Power button light Drive activity light Back of the computer Specification four 7 pin connectors three 7 pin
7. To change a jumper setting pull the plug off its pin s and carefully fit it down onto the pin s indicated on the system board The following table displays the system board jumper settings Table 12 Jumper Settings Jumper Setting Description PSWD Default Password features are enabled RTCRST pin 1 and 2 Real time clock reset Can be used for troubleshooting System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer AN CAUTION The password features provide a basic level of security for the data on your computer AN CAUTION Anyone can access the data stored on your computer if is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt
8. a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer If required verify that the computer works correctly by running the Dell Diagnostics 7 BeON Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e Phillips screwdriver e Small plastic scribe Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch and lift the cover upwards to remove it from the computer Installing the Cover 1 Align the cover along its tabs on the chassis of the computer 2 Press down on the cover till it clicks into place 3 Follow the procedures in After Working Inside Your Computer Removing the Intrusion Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press the clip inwards to release and gently pull the intrusion cable from system board FA om N 4 Slide the intrusion switch toward the bottom of the chassis and remove it from the computer Oe Ferme cea ae T t one C Installing t
9. connectors three 7 pin connectors two 7 pin connectors four 240 pin connectors two 240 pin connectors one 10 pin connector none one 5 pin connector one 6 pin and two 20 pin connector one 14 pin one 20 pin and one 10 pin connector one 2 pin connector one 1155 pin connector one 5 pin connector one 2 pin connector one 2 pin connector one 2 pin connector one 5 pin connector one 3 pin connector one 24 pin and one 4 pin connector one 8 pin one 6 pin and one 4 pin connector Specification White light Solid white light indicates power on state blinking white light indicates sleep state of the computer White light Blinking white light indicates that the computer is reading data from or writing data to the hard drive 57 Feature Link integrity light on integrated network adapter Network activity light on integrated network adapter Power supply diagnostic light Table 26 Power Specification Green a good 10 Mbps connection exists between the network and the computer Orange a good 100 Mbps connection exists between the network and the computer Yellow a good 1000 Mbps connection exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Yellow light A blinking yellow light indicates that network activity is present Green light The power supply is turned on and is functi
10. e Disabled e Enabled e Enabled w PXE e Enabled w ImageServer NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear Allows you to define the serial port settings You can set the serial port to e Disabled e COMI e COM2 e COM3 e COM4 NOTE The operating system may allocate resources even though the setting is disabled Allows you to configure the operating mode of the integrated hard drive controller e Disabled The SATA controllers are hidden e ATA SATA is configured for ATA mode e AHCI SATA is configured for AHCI mode e RAID ON SATA is configured to support RAID mode Allows you to enable or disable the various on board drives e SATA 0 e SATA 1 e SATA 2 e SATA 3 This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification e Enable SMART Reporting This option is disabled by default This field configures the integrated USB controller If Boot Supportis enabled the system is allowed to boot any type of USB mass storage devices HDD memory key floppy If USB portis enabled device attached to this port is enabled and available for operation system If USB port is disabled the operation system cannot see any device attached to this port The options for USB configuration differ base
11. immediately The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the new password Enable strong password This option is disabled by default This field controls the minimum and maximum number of characters allowed for the admin and system passwords Option Password Bypass Password Change TPM Security Computrace CPU XD Support OROM Keyboard Access Admin Setup Lockout Description e Admin Password Min e Admin Password Max e System Password Min e System Password Max Allows you to bypass the System Password and the internal HDD password prompts during a system restart e Disabled Always prompt for the system and internal HDD password when they are set This option is disabled by default e Reboot Bypass Bypass the password prompts on restarts warm boots 4 NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password Is set e Allow Non Admin Password Changes This option is enabled by default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security This option is d
12. lt F12 gt key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you restart the system Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field 35 Keys lt Enter gt Spacebar lt Tab gt lt Esc gt lt F1 gt Navigation Allows you to select a value in the selected field if applicable or follow the link in the field Expands or collapses a drop down list if applicable Moves to the next focus area K NOTE For the standard graphics browser only Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system Displays the System Setup help file System Setup Options K NOTE Depending on the computer and its installed devices the items listed in this section may or may no
13. 4 Press both blue securing bracket tabs inward and lift the hard drive bracket out of the bay 5 6 Repeat the steps 3 to 5 for the second hard drive if available Installing the Hard Drive Insert the hard drive into the hard drive bracket Press both blue securing bracket tabs inward and slide the hard drive bracket into the bay in the chassis Connect the data cable and power cable to the back of the hard drive Install the cover 7g BeON gt a Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front panel 4 Remove the data cable and the power cable from the back of the optical drive 5 Slide down and hold the optical drive latch to unlock the optical drive and pull the optical drive out of the computer N A a Repeat steps 4 to 5 to remove the second optical drive if available Installing the Optical Drive 1 2 3 4 5 Push the optical drive from the front toward the back of the computer till it is secured by the optical drive latch Connect the data cable and power cable to the back of the optical drive Install the front panel Install the cover Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 2 3 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect and release the s
14. D is only active and visible during the POST process Once the operating system starts to load it is no longer visible Amber LED blinking scheme The pattern is 2 or 3 blinks followed by a short pause then x number of blinks up to 7 The repeated pattern has a long pause inserted in the middle For example 2 3 2 amber blinks short pause 3 amber blinks followed by long pause then repeats Table 13 Power LED Diagnostics Amber LED State off off blinking steady off Amber LED State 2 1 2 2 2 3 2 4 2 5 2 6 2 7 3 1 3 2 3 3 3 4 3 5 3 6 White LED State Description off system is off blinking system Is in sleep state off power supply unit PSU failure off PSU is working but failed to fetch code steady system Is on Description system board failure system board PSU or PSU cabling failure system board memory or CPU failure coin cell battery failure corrupt BIOS CPU configuration failure or CPU failure memory modules are detected but a memory failure possible peripheral card or system board failure possible USB failure no memory modules are detected possible system board error memory modules are detected but a memory configuration or compatibility error possible system board resource and or hardware failure 49 Amber LED State Description 3 some other failure with messages on screen Beep Code The computer can emit a series of beeps during start up if the display does not show errors or prob
15. DR DIMM memory slots 4 O o oo oe oe oe eS gt O Installing the System Board Front power button connector ATX 24 pin power connector SATA connectors Front panel USB connector Speaker connector Front panel audio connector Thermal sensor connector Internal USB 2 0 connector Password reset jumper RTCRST jumper connector 1 Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis 2 Tighten the screws securing the system board to the chassis 33 34 Connect the cables to the system board Install the a processor b heat sink c expansion card s d memory e cover Follow the procedures in After Working Inside Your Computer 3 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing lt F2 gt key e Bring up the one time boot menu by pressing
16. Dell OptiPlex 9010 7010 Mini Tower Owner s Manual del DO9M Regulatory Mo Regulatory Type DO9M003 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer o CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem AN WARNING A WARNING indicates a potential for property damage personal injury or death 2012 Dell Inc Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the Blu ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of suc
17. F 40 C to 65 C 40 F to 149 F 20 to 80 non condensing 5 to 95 non condensing 0 26 GRMS 2 20 GRMS 40 G 105 G 15 20 m to 3048 m 50 ft to 10 000 ft 15 20 m to 10 668 m 50 ft to 35 000 ft G1 or lower as defined by ANSI ISA S71 04 1985 59 60 Contacting Dell To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 61
18. Memon Module Guideline S scarii e a A 12 Removing the VIC ONY cermin a AN suneaa bon leantasansaddeanen tenes dodetaancs 12 MGS Cer Minny the MEMON sostese irek Besa So teve sg ce a sokldeccastnus ook a A tees iets 13 REMOVING The Coin Cell Batterson a a A aa ia E Er a 13 installing the Com Cel Gen ysis esen a a a A N NA 13 Removing the Hard DTV riciu a a e a 14 ASARES E GID FIVE AEA E sash E E EE E A E tae E E A 15 REMOVING COO MLC al DN E raea snr easuseue weetssunevaniun ese etusecumntutaeesessnnuenuaeentaeecamaevnene 15 Installing the Optical Divi Cisccwensatedeecavesvscecstcusvadeuadbansteainisnadancveden tastes advadebereauncsbecawssdavacwant nessuitetactsunenstegudgienuseenddves 17 Removing Me Speake ma ren ite nv pen Eo NE non et er OA no ee 17 stalling the SS CI aaa a a tur avn cn ttetaie aN E 18 REMOVING the Power SUD oadinasaan a a decal dda dee ncexpuSueulndadedeceanee 18 lStallinnGth Power SU Ply eeclcccsstesiccesencesah Uethcal a cttasiasten e a ga atid eanseutehairs aa 21 REMOVING EG EAL oN a a a a a 21 Mstaling Ne EAE SMart ie a a r E E 22 Removing the Processor nanman A 23 Installing the Process oaaae a aa a a a 23 Removing the System Fan cccccsssssscssscsecseecseeceeeseeeseessescsesssussensenseeseauseasseeecoessansaesseeeseessessenssenssenssenssanseeseeness 23 Hstalinmg the System Fasie a susuatcnicsaventamanddauendaanatennatoresianse 24 REMOVING te Thermals h Ol anana nana a A A N 24 lnstalling the Front Thermal SensOrsns
19. al from the LAN or wireless LAN e LAN Only Allows the system to be powered on by special LAN signals e WLAN Only Allows the system to be powered on by special WLAN signals For Ultra Small Form Factor only e LAN or WLAN Allows the system to be powered on by special LAN or WLAN signals For Ultra Small Form Factor only This option is Disabled by default This option lets you block entering to sleep S3 state in operating system environment e Block Sleep S3 state This option is disabled by default Description Specifies if the NumLock function can be enabled when the system boots This option is enabled by default Specifies whether keyboard related errors are reported when it boots This option is enabled by default Specifies whether the sign on screen displays a message that displays the keystroke sequence required to enter the BIOS Boot Option Menu e Enable F12 Boot Option menu This option is enabled by default Description This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology e Enable Intel Virtualization Technology This option is enabled by default Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O 41 Option Trusted Execution Table 9 Maintenance Option Service Tag
20. d Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The amount of memory recorded in the computer configuration information does not match the memory installed in the computer A keystroke interrupted the memory test The computer cannot find the floppy disk or hard drive The computer configuration information in System Setup may be incorrect A chip on the system board might be malfunctioning The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy disk 51 Error Message Plug and play configuration error Read fault Requested sector not found Reset failed Sector not found Seek error Shutdown failure Time of day clock stopped Time of day not set please run the System Setup program Timer chip counter 2 failed Unexpected interrupt in protected mode WARNING Dell s Disk Monitoring System has detected that drive 0 1 on the primary secondary EIDE controller
21. d on the form factors 37 Option Miscellaneous Devices Table 4 Security Option Admin Password System Password Internal HDD 0 Password Strong Password Password Configuration 38 Description For Mini Tower Desktop Small Form Factor the options are e Enable Boot Support e Enable Rear Dual USB Ports e Enable Rear Quad USB Ports e Enable Front USB Ports For Ultra Small Form Factor the options are e Enable Boot Support e Enable Rear Dual USB 2 0 Ports e Enable Rear Dual USB 3 0 Ports e Enable Front USB Ports NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Allows you to enable or disable various on board devices e Enable PCI Slot This option is enabled by default Description This field lets you set change or delete the administrator admin password sometimes called the setup password The admin password enables several security features The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the new password Allows you to set change or delete the computer password previously called the primary password The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the new password Allows you to set change or delete the password on the computer s internal hard disk drive HDD Successful changes to this password take effect
22. e System Setup press lt F2 gt immediately after a power on or reboot 1 Pw DN In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes and exit from the System Setup The computer reboots Disabling a System Password The system s software security features include a system password and a setup password The password jumper disables any password s currently in use 5 a 1 2 3 4 RR Oo o N O NOTE You can also use the following steps to disable a forgotten password Follow the procedures in Before Working on Your Computer Remove the cover Identify the PSWD jumper on the system board Remove the PSWD jumper from the system board NOTE The existing passwords are not disabled erased until the computer boots without the jumper Install the cover NOTE If you assign a new s
23. elled the command correctly put spaces in the proper place and used the correct pathname The floppy or hard drive controller detected an uncorrectable read error The hard drive or the associated controller is defective The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the file structure of the floppy or hard drive For any other operating system run the appropriate corresponding utility One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them A cable may be loose or the computer configuration information may not match the hardware configuration The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk The floppy drive controller may be faulty Error Message Gate A20 failure General failure Hard disk drive configuration error Hard disk drive controller failure Hard disk drive failure Hard disk drive read failure Invalid configuration information please run SETUP program Invalid Memory configuration please populate DIMM1 Keyboard failure Memory address line failure at address read value expecting value Memory allocation error Memory data line failure at address read value expecting value Memory double word logic failure at address read value expecting value Memory odd even logic failure at address read va
24. expansion card s if available Installing the Expansion Card 1 Insert the expansion card into it s connector on the system board and press down until it is securely in place Repeat step 1 for other expansion cards if available Install the cover gt Ye N Follow the procedures in After Working Inside Your Computer Memory Module Guidelines To ensure optimal performance of your computer observe the following general guidelines when configuring your system memory e Memory modules of different sizes can be mixed for example 2 GB and 4 GB but all populated channels must have identical configurations e Memory modules must be installed beginning with the first socket K NOTE The memory sockets in your computer may be labelled differently depending on the hardware configuration For example A1 A2 or 1 2 3 e If the quad rank memory modules are mixed with single or dual rank modules the quad rank modules must be installed in the sockets with the white release levers e fmemory modules with different speeds are installed they operate at the speed of the slowest installed memory module s Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Locate the memory on the system board 4 Press down on the memory retaining tabs on each side of the memory modules and lift the memory modules out of the connectors on the system board Installing the Memo
25. h mark by Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc 2012 06 Rev A00 Contents Notes Cautions and WarningS ccccscsssesscssssersssrssseesssessesaesesaesesaesesaesevaesevaesevaeseraesenaeeenas 2 1 Working on Your COmputer cccccsesssessssssesssssssesseeesesesaesesersesesaesesevaesesaesesevaesesensesenaesesanas 5 Before Working Inside Your COMpPUTEL ccss cccessseeessseeeesseeeeesseeeesseeeecssteeecseeesssnsenessnsesessesessseeeeesseaesesasesessaeess 5 Tmn OM YOUR COMM ULE asscsscvasntanwosuts vexadnaaracuxcobcunsussacuantea ues daa vaewaneiaaSocensnusveieansennstoaveatuanteteniedidanueleeiemnmancmanian 6 Aher Workmoinside Your Computer seacara a Aa A a aa 6 2 Removing and Installing COMPONENKGS cssseseessseessesssssseserseseesesesassesenseseraeseeaesesenaeseranses 7 Recommended TOOS zaioen unde rndch evietalsaicbA NT 7 Removing Me COVE gener tren rear tRO a a a a a 7 stalling THe GOVE Pencran ea i a a 7 REMOVING he MEUSI SWI annara N a a 8 installing the Intrusio Swit Nisaate tet casctenctsi a a a aA 9 Removing the Front BEZEl cce2 ccacastectashiassdcand eucsiaviaadsabacsessdesneadonbenuigiiaadousestaon das deaudeldtlieteustebdodveavaudequschdsudstdvsataseines 9 stalling the Fron Beeken N tun tuadetomboadeaesatseevaeaeveeustasenscualt 10 Removing the Expansion CardSaereiiai anna A a a aaa ANEA 10 stalling be Expansion Calina a A 12
26. he Intrusion Switch 1 Insert the intrusion switch into its place in the chassis rear and slide it towards the top to secure it 2 Connect the intrusion cable to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Front Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Gently pry the front panel retention clips away from the chassis located at the edge of front panel 4 Rotate the front panel away from the computer to release the hooks on the opposite edge of the panel from the chassis Installing the Front Bezel a m Insert the hooks along the bottom edge of the front panel into the slots on the chassis front Rotate the bezel toward the computer to engage the front panel retention clips until they click into place Install the cover gt SO w Follow the procedures in After Working Inside Your Computer Removing the Expansion Cards 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover aeeeegeeeea ERB K G D D A eoose sacag FOBB ESEN SO UJJ nunana P Gently pull the release lever away from the PCle x16 card until you release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the system board a eveagges saeaes i 111 fh 1 fie 11 5 Repeat step 4 to remove the other
27. ible Mini Tower Desktop Small Form Factor Ultra Small Form Factor Table 23 External Connectors Feature Audio Front Panel Back Panel Specification up to three full height cards up to three low profile cards up to two low profile cards none up to two full height cards up to two low profile cards up to two low profile cards none none none none up to one half height card Specification two one one slim optical drive bay one slim optical drive bay 3 5 inch SATA drive bays two one one none Specification 2 5 inch SATA drive bays two two two one one microphone connector and one headphone connector one line out connector and one line in microphone connector 00 Feature Network Adapter Serial Parallel USB 2 0 Mini Tower Desktop Small Form Factor Ultra Small Form Factor USB 3 0 Video Table 24 Internal Connectors Feature PCI 2 3 data width maximum 32 bits Mini Tower and Desktop Specification one RJ45 connector one 9 pin connector 16550 C compatible one 25 pin connector optional for mini tower desktop and small form factor Front Panel 2 Back Panel 4 Front Panel none Back Panel 2 Front Panel 2 Back Panel 2 e 15 pin VGA connector e two 20 pin DisplayPort connectors K NOTE Available video connectors may vary based on the graphics card selected Specification one 120 pin connector Small Form Factor and Ultra Small Form
28. iption BIOS events Displays the system event log and allows you to clear the log e Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For notebooks ensure that your computer battery is fully charged and connected to a power outlet Picts Restart the computer Go to support dell com support downloads If you have your computer s Service Tag or Express Service Code NOTE For desktops the service tag label is available on the front of your computer NOTE For notebooks the service tag label is available on the bottom of your computer a Enter the Service Tag or Express Service Code and click Submit b Click Submit and proceed to step 5 If you do not have your computer s service tag or express service code select one of the following a Automatically detect my Service Tag for me b Choose from My Products and Services List c Choose from a list of all Dell products On the application and drivers screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File Select your preferred download method in the Please select your download method below window click Download Now The File Download window appears Click Save to save the file on your computer Click Run to install the updated BIOS settings on your computer 43 Follow the instructions on the screen Jumper Settings
29. is operating outside of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell Write fault Write fault on selected drive 52 Description The computer encountered a problem while trying to configure one or more cards The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The disk re set operation failed The operating system cannot locate a sector on the floppy or hard drive The operating system cannot find a specific track on the floppy disk or hard drive A chip on the system board might be malfunctioning The battery might be dead The time or date stored in System Setup does not match the computer clock A chip on the system board may be malfunctioning The keyboard controller may be malfunctioning or a memory module may be loose During initial startup the drive detected possible error conditions When your computer finishes booting immediately back up your data and replace your hard drive for installation procedures see Adding and Removing Parts for your computer type If no replacement drive is immediately available and the drive is not the only bootable dr
30. isabled by default 4 NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software e Deactivate This option is disabled by default e Disable e Activate Allows you to enable or disable the execute disable mode of the processor e Enable CPU XD Support This option is enabled by default Allows you to determine if you access the Option Read Only Memory OROM configuration screens via hotkeys during boot These settings prenvent access to the Intel RAID CTRL I or Intel Management Engine BIOS Extension CTRL P F12 e Enable User may enter OROM configuration screens via the hotkey e One Time Enable User can enter the OROM configuration screens via the hotkeys during the next boot After the boot the setting will revert to disabled e Disable User can not enter the OROM configuration screens via the hotkey This option is set to Enable by default Allows you to enable or disable the option to enter setup when an admin password is set e Enable Admin Setup Lockout This option is not set by default 39 Table 5 Performance Option Multi Core Support Intel SpeedStep C States Control Intel TurboBoost Hyper Thread Control Table 6 Power Management Option AC Recovery
31. ive enter System Setup and change the appropriate drive setting to None Then remove the drive from the computer The operating system cannot write to the floppy or hard drive The operating system cannot write to the floppy or hard drive Specifications 6 NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 14 Processor Feature Processor type Total Cache Table 15 Memory Feature Type Speed Connectors Desktop Mini Tower Small Form Factor Ultra Small Form Factor Capacity Minimum Memory Maximum memory Desktop Mini Tower Small Form Factor Ultra Small Form Factor Table 16 Video Feature Integrated Specification e Intel Core i3 series e Intel Core i5 series e ntel Core i7 series e ntel Pentium Dual Core series e Intel Celeron series NOTE Intel Celeron series is only available for the Dell OptiPlex 7010 Up to 8 MB cache depending on processor type Specification DDR3 1600 MHz four DIMM slots two DIMM slots 2 GB 4 GB 6 GB 8 GB 16 GB and 32 GB 2 GB 32 GB 16 GB Specification e Intel HD Graphics Celero Pentium CPU GPU e Intel HD Graphics 2000 iCore DC QC Intel 7 Series Express Chipset CPU GPU combo 53 Feature Discrete Table 17 Audio Feature Integrated Table 18 Network
32. kdays The system will power up Monday through Friday at the time you specified above e Select Days The system will power up on days selected above at the time you specified above 4 NOTE This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only e Enabled in S4 and S5 Option Fan Control Override USB Wake Support Wake on LAN Block Sleep Table 7 POST Behavior Option Numlock LED Keyboard Errors POST Hotkeys Table 8 Virtualization Support Option Virtualization VT for Direct I O Description This option is disabled by default Controls the speed of the system fan This option is disabled by default NOTE When enabled the fan runs at full speed This option allows you to enable USB devices to wake the computer from standby e Enable USB Wake Support This option is disabled by default This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply The options differ based on the form factor e Disabled Does not allow the system to power on by special LAN signals when it receives a wake up sign
33. lems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code Cause Error Messages Error Message Address mark not found Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Alert Security override Jumper is installed Attachment failed to respond Bad command or file name Bad error correction code ECC on disk read Controller has failed Data error Decreasing available memory Diskette drive 0 seek failure Diskette read failure Diskette subsystem reset failed 50 1 3 2 Memory failure Description The BIOS found a faulty disk sector or could not find a particular disk sector The computer failed to complete the boot routine three consecutive times for the same error Contact Dell and report the checkpoint code nnnn to the support technician The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed The floppy or hard drive controller cannot send data to the associated drive Ensure that you have sp
34. low the procedures in After Working Inside Your Computer Removing the System Fan 1 2 3 Follow the procedures in Before Working Inside Your Computer Remove the cover Press the clip to release and disconnect the system fan cable from the system board 23 4 Pry and remove the system fan away from the four grommets securing it to the back of the computer Installing the System Fan c Place the chassis fan in the chassis Pass the four grommets through the chassis and slide outward along the groove to secure in place Connect the fan cable to the system board e ww N Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 24 3 4 Disconnect the thermal sensor cable from the system board Release the thermal sensor cable from the chassis clip 25 l 5 Gently press the tabs from both sides to release and remove the thermal sensor away from the chassis Installing the Front Thermal Sensor Gently secure the thermal sensor to the chassis Thread the thermal sensor cable into the chassis clips Connect the thermal sensor cable to the system board Install the cover 7g Aa N Follow the procedures in After Working Inside Your Computer Removing the Power Switch 1 Follow the procedures in Before Working Inside Your Computer 2
35. lue expecting value Memory write read failure at address read value expecting value Memory size in CMOS invalid Memory tests terminated by keystroke No boot device available No boot sector on hard disk drive No timer tick interrupt Non system disk or disk error Not a boot diskette Description One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The computer configuration information does not match the hardware configuration DIMM1 slot does not recognize a memory module The module should be re seated or installed A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The software you are attempting to run is conflicting with the operating system another program or a utility A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seate
36. n Before Working Inside Your Computer 2 Remove the cover 3 Press the plastic clip to release and disconnect the heat sink cable from the system board Use a Phillips screwdriver to tighten the screws securing the power supply to the back of the computer 21 4 Use a Phillips screwdriver to loosen the captive screws in diagonal order and lift the heat sink away from the computer Ye p A ai l j ae w Nl f 1 j a se f j iA ih Installing the Heat Sink 22 Place the heat sink into the chassis Use a Phillips screwdriver to tighten the captive screws in diagonal order to secure the heat sink to the system board Connect the heat sink cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Removing the Processor P Sw YS Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the heat sink Press the release lever down and then move it outward to release it from the retention hook Lift the processor cover and remove the processor from the socket and place it in antistatic bag Installing the Processor SS eS UOU N Insert the processor into the processor socket Ensure the processor Is properly seated Gently lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook Install the heat sink Install the cover Fol
37. nnnrnnunnnnununnnnununnnnunnnnnnunnnnnnnnnnnnrnnnnnnnnnns 49 Rower ED DiagNOS UCS mim oe eee ae eee eee eee 49 Beep Codi nians A T eaadeenremen eo arenes 50 Error Message Saini a E N 50 Cope 8 Les NONS e N 53 FGontacting Bz eusassn en sents Sate tere a Sean eae ve A ere Ame ee 61 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order AN WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic di
38. om their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board Gor AO ro Remove the cover i CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer AN CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 7 Click Start then click Shut Down In Windows Vista Click Start then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down In Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process Is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover AN CAUTION To connect
39. onal The power cable must be connected to the power connector at the back of the computer and the electrical outlet K NOTE Heat dissipation is calculated by using the power supply wattage rating Power Mini Tower Desktop Small Form Factor Ultra Small Form Factor Coin cell battery Table 27 Physical Dimension Physical Mini Tower Desktop Small Form Factor Ultra Small Form Factor 58 Wattage 275 W 250 W 240 W 200 W Height 36 00 cm 14 17 inches 36 00 cm 14 17 inches 29 00 cm 11 42 inches 23 70 cm 9 33 inches Maximum Heat Dissipation Voltage 1390 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 5 0 A 1312 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A 1259 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 3 6 A 758 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 2 9 A 3 V CR2032 lithium coin cell Width Depth Weight 17 50 cm 6 89 41 70 cm 16 42 9 40 kg 20 72 Ib inches inches 10 20 cm 4 01 41 00 cm 16 14 7 90 kg 17 42 Ib inches inches 9 30 cm 3 66 inches 31 20 cm 12 28 6 00 kg 13 22 Ib inches 6 50 cm 2 56 inches 24 00 cm 9 45 3 30 kg 7 28 Ib inches Table 28 Environmental Feature Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant level Specification 10 C to 35 C 50 F to 95
40. ookup Method is setto Static IP Specifies the primary IP port of the ImageServer which is used by the client to communicate The default IP port is 06910 NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies how the client obtains the IP address e Static IP e DHCP enabled by default NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the static IP address of the client The default IP address is 255 255 255 255 Option Description NOTE This field is only relevant when the ntegrated N C control inthe System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client SubnetMask Specifies the subnet mask of the client The default setting is 255 255 255 255 NOTE This field is only relevant when the ntegrated N C control inthe System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client Gateway Specifies the gateway IP address for the client The default setting is 255 255 255 255 NOTE This field is only relevant when the ntegrated N C control inthe System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP License Status Displays the current license status Table 11 System Logs Option Descr
41. peaker cable from the system board SS lt l oo 17 Installing the Speaker 1 Slide the speaker downwards into its slot to secure it Thread the speaker cable into the chassis clip and connect the speaker cable to the system board Install the cover Pe SO N Follow the procedures in After Working Inside Your Computer Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Release and disconnect the power cable from the optical drive s 4 D 6 Disconnect the power cable from the hard drive s and release it from the clip Disconnect the 24 pin cable from the system board Remove the screws that secure the power supply to the back of the computer 19 7 Push in on the blue release tab beside the power supply and slide the power supply towards the front of the computer 8 Lift the power supply out of the computer 20 Installing the Power Supply Place the power supply in the chassis and slide towards the back of the system to secure it Connect the 4 pin power cable to the system board Connect the 24 pin power cable to the system board Thread the power cables into the chassis clips Connect the power cables to the hard drive s and optical drive s Install the cover o N O JU eS Se YS Follow the procedures in After Working Inside Your Computer Removing the Heat Sink 1 Follow the procedures i
42. ptions to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Power on the computer As the computer boots press the lt F12 gt key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell 4 48 9 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights Beep Codes and Error Messages during the operation of the computer Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED The diagnostic LE
43. r o EX JDJ 7 Slide the I O panel towards the left of the computer to release it and pull the I O panel along with its cable out of the computer Installing the Input Output Panel Insert the I O panel into the slot on the chassis front Slide the I O panel towards the right of the computer to secure to the chassis Use a Phillips screwdriver to tighten the single screw securing the 1 0 panel to the chassis Thread the I O panel and FlyWire cables into the chassis clip Connect the I O panel and FlyWire cables to the system board Install the front panel Install the cover o N oO J eS YS SS Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover 30 4 5 b memory c expansion card s d heat sink e processor Disconnect all the cables connected to the system board eaaa t i F E e p p i PAF Slide the system board towards the front of the computer 31 6 A Aa BAN MILER PIF Ss a E ING S 32 System Board Components 34 5 6 16 15 14 13 Figure 1 Components Of The System Board PCI Express x16 slot wired as x4 PCI slot PCle x1 slot Coin cell battery PCI Express x16 slot Intrusion switch connector System fan connector 4 pin CPU power connecter CPU Socket Heat sink fan connector D
44. rnin a 26 REMOVING the POWER SWITC Pasgain Aaa ANa 26 metaling the LOWY ON SWIC Pau icici ica aS a a te ae earch 28 Removing the Input Output 1 0 Panel fcc ce oc cos cieceaacazetecssamuckeaee cocusceadunnaraascuuanues anna seaandatuonianiedinawaeenvnatantcontes 28 stalling ihe mut OUTOUT P ain nsn a nat enatennancebonmancents 30 REMOVING the System Board iinit a ous dust A ested etuecevesution 30 System Board C OmMmpONE NiS iaa a n Sain avduedselnteatonnbantant 33 lastalling the System Boara aana ar a AA 33 S OVSENO Uaa A awtudina tectiheciedueeneeanns 35 BOG ES eMC NCES aa a seseaaece aaa ada emanated tentanaee 35 Navigation KEYS cimra a E andes antonarrate 35 SV SLMS UPOD ONS aa a a a a 36 UY Gl EUG CB OS canins s a a A a 43 Jumper seting seoran r a A a N 44 System and Setup PASS Woliera a a A 44 Assigning a System Password and Setup PaSSWOIMKd ccssscsssecsssesessesssetecseeeeseeeeseeesseeeseseessneeeseeseseneeseteses 44 Deleting or Changing an Existing System and or Setup PaSSWOVMU ccssccccsssceesssesesseeeessteeesseeeessseeeeseeees 45 Disabling a System PaSSWOMK ccsscssecssecsssecssesserscseeseseseseeseseeeseeecseeeceeeeseeseseesesuecaesusaessenseseessenseseeaeseeeeness 45 TAD 6 1 08 1 gt et A E 4 Enhanced Pre Boot System Assessment PSA DiaQnostics ccccscssssssssessrssseeesseseseesssteeseeesseesseteeseeeeneeesaees 41 5 Troubleshooting Your COmMpuUter s sessssusussueunuesnnununnunu
45. ry PN Align the notch on the memory card with the tab in the system board connector Press down on the memory module until the release tabs spring back to secure them in place Install the cover Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery Follow the procedures in Before Working Inside Your Computer Remove the cover Locate the coin cell battery on the system board oo Wee VE t lt NSS Ses al q N TA eg r 4 D2 en wW eo f ZA 7 y e ik 7 X 45 A gt ae EN lt t GA A y d b A i 4 Oe 7 429 Ai x f D AA A 4 masts eo z y KI _ 2 ITT s f Remove the expansion card s Carefully press the release latch away from the battery to allow the battery to pop up from the socket and lift the coin cell battery out of the computer Installing the Coin Cell Battery a e LY PY Place the coin cell battery into its slot on the system board Press the coin cell battery downward until the release latch springs back into place and secures it Install the expansion card Install the cover Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover Fe od T SM 7 UA y EP 7 A e 3 Remove the data cable and the power cable from the back of the hard drive
46. scharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer gt CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins i AN CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned K NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer AN CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices fr
47. t appear Table 2 General Option System Information Boot Sequence Boot List Option Date Time 36 Description Displays the following information System Information Displays BIOS Version Service Tag Asset Tag e Tag Ownership Date Manufacture Date and the Express Service ode Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size PCI Information Displays SLOT1 SLOT2 SLOT3 and SLOTA Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays SATA 0 SATA 1 SATA 2 SATA 3 LOM MAC Address Audio Controller and Video Controller Allows you to specify the order in which the computer attempts to find an operating system The options are Diskette drive ST320LT007 9ZV142 ST3250312AS USB Storage Device CD DVD CD RW Drive Onboard NIC Legacy UEFI Allows you to set the date and time The changes to the system date and time takes effect immediately Table 3 System Configuration Option Integrated NIC Serial Port SATA Operation Drives SMART Reporting USB Configuration Description Allows you to enable or disable the integrated network card You can set the integrated NIC to
48. ystem and or setup password with the PSWD jumper installed the system disables the new password s the next time it boots Connect the computer to the electrical outlet and power on the computer Power off the computer and disconnect the power cable from the electrical outlet Remove the cover Replace the PSWD jumper on the system board 45 46 Install the cover Follow the procedures in After Working on Your Computer Power on the computer Go to the system setup and assign a new system or setup password See Setting up a System Password Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to A K Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test o
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